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    ReetikaSinghRoll No:34

    TYBMS

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    Supply chain management

    Introduction

    Supply chain management (SCM) is the management of the flow of goods.

    It includes the movement and storage of raw materials work-in-processinventory, and finished goods from point of origin to point of consumption.

    Interconnected or interlinked networks, channels and node business are

    involved in the provision of products and services required by end

    customers in a Supply chain management has been defined as the "design,

    planning, execution, control, and monitoring of supply chain activities withthe objective of creating net value, building a competitive infrastructure,

    leveraging worldwide logistics, synchronizing supply with demand and

    measuring performance globally.

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    Objectives of SCM

    The best supply-chain management programs display certain common

    characteristics. For one, they focus intensely on actual customer demand.

    Instead of forcing into the market product that may or may not sell quickly

    (and thereby inviting high warehousing costs), they react to actual customer

    demand. And by doing so, these supply-chain leaders minimise the flow of

    raw materials, finished product, and packaging materials at every point in

    the pipeline.

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    Presentation of SCM

    Creation era

    Integration era

    Globalization era

    Procurement process

    Manufacturing flow management process

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    Analysis & Intepretation Data

    Planning

    Sourcing

    Making Delivering

    Handling returns

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    SCM Today

    Supply Chain Management has a firm hand on all aspects of physical

    distribution and materials management. Seventy-five percent or more

    of respondents included the following activities as part of their

    company's

    Supply Chain Management department functions:

    Inventory management

    Transportation service procurement

    Materials handling

    Inbound transportation

    Transportation operations management

    Warehousing management

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    SCM Tomorrow

    The future for Supply Chain Management looks very bright. This year, as

    well as last year, two major trends are benefiting Supply Chain

    Management operations.

    These are Customer service focus

    Information technology

    Successful organisations must be excellent in both of these areas, so the

    importance of Supply Chain Management and the tools available to do the

    job right will continue to expand.

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    Benefits

    Supply chain management's ability to affect profitability and shareholder

    value should come as no surprise. They include:

    Profitable growth

    Working capital reduction

    Cost minimization

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    Reverse Supply Chain

    Reverse logisticsis the process of managing the return of goods. It is also

    referred to as "aftermarket customer services". Any time money is taken

    from a company's warranty reserve or service logistics budget, one can

    speak of a reverse logistics operation.

    http://en.wikipedia.org/wiki/Reverse_logisticshttp://en.wikipedia.org/wiki/Reverse_logisticshttp://en.wikipedia.org/wiki/Reverse_logisticshttp://en.wikipedia.org/wiki/Reverse_logistics
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    Application

    Where the technique has been applied?

    Japanese companies have been forerunners to implement quality check

    procedures directly into the manufacturing and assembly process. The

    objective was to finish each single process step without defects thereby

    ensuring that following processes are not disturbed.

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    Supply Chain Process

    As we know supply chain is the back bone of any industry. A supply chain

    consist of all parties involved directly or indirectly in fulfilling a customer

    request. The supply chain management includes not only the manufacturer

    or supplier part but also transporter, warehouse, and customer part. In retailespecially supply chain begins with the customer and his or her need for the

    product. In retail supply chain involved in receiving and filling a customer

    request.

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    Role of marketing in SCM

    The concept of supply chain management originated in the logistics

    literature and logistics has continued to have a significant impact on the

    concept. The strong influence of logistics in the process of conceptualizing

    SCM seems to be caused by the weight given to inventory reduction and

    stock availability issues as the objectives of the implementation of SCM.

    The purpose of this topic however is to highlight the role of marketing in

    the implementation of SCM. The approach taken is to review several

    important concept in the discipline of marketing-the marketing concept, a

    market orientation, and relationship marketing, as well as the American

    marketing association definition of marketing to explore the key linkages

    between marketing management and supply chain management.

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    Sales function in SCM

    The role of the contemporary salesperson is changing dramatically and in

    many situation the old models of selling are simply outdated, ineffective,

    and counterproductive to supply chain management goals and objectives.

    Although most sales organization focus on prepurchase activities supply

    chain partners focus on managing relationship and conducting postpurchase

    activities to enhance supply chain performance. The sales force is well

    positioned to implement, facilitate, and coordinate and many supply chain

    management activities. In short the supply chain sales forces should be

    involved with any supply chain activities that goes beyond organizationalboundaries.

    Able to communicate effectively and work together on supply chain

    management.

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    Role of Logistics in SCM

    Capitalizing on these opportunities requires the ability tobuild alliances within and between firms, a commitment to planning

    and integrating information flows, and the ability to measureperformance to guide the improved design of the logistics system

    and supply chain processes. The importance of the supply chain

    managersability to leverage logistics competencies will increase in

    the future.

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    Information System

    Information sharing is important when integrating the supply chain. At the

    ultimate level of integration all members links in the supply chain are

    continuosly supplied with information in real time. Information is such avital part of supply that the Council of Logistics Management incorporates

    information in its definition of logistics as the part of the supply chain

    process that plans, implements and control the efficient flow and storage of

    goods services and related information from the point of origin to the point

    of consumption.

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    Thankyou