30067491 1st Lecture Data vs Information

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    Introduction to MIS

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    Data vs. Information

    Data

    raw facts

    no context

    just numbers and

    text

    Information

    data with context

    processed data value-added to data

    summarized

    organized

    analyzed

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    Data vs. Information

    DataA given, or fact; a number, a statement,

    or a picture

    Represents something in the real world

    The raw materials in the production ofinformation

    Information

    Data that have meaning within a context

    Data in relationships

    Data after manipulation

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    Data vs. Information

    Data: 50210

    Information:

    5/02/10 The date of your final exam.

    $52,010 The average starting salary of anaccounting major.

    52010 Zip code of state.

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    Data vs. Information

    Data 6.34

    6.45

    6.39 6.62

    6.57

    6.64

    6.71

    6.82

    7.12

    7.06

    SIRIUS SATELLITE RADIO INC.

    $5.80

    $6.00

    $6.20

    $6.40

    $6.60

    $6.80

    $7.00

    $7.20

    1 2 3 4 5 6 7 8 9 10

    Last 10 Days

    Sto

    ck

    Price

    Information

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    Data Information Knowledge

    Data

    Information

    Summarizing the data

    Averaging the data

    Selecting part of the data

    Graphing the data

    Adding context

    Adding value

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    Data Information Knowledge

    Information

    Knowledge

    How is the info tied to outcomes?

    Are there any patterns in the info?

    What info is relevant to the problem?

    How does this info effect the system?

    What is the best way to use the info?

    How can we add more value to the info?

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    Figure 1.2 Characteristics of useful information

    Information in Context

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    Information as A CompetitiveWeapon

    Information technology and quality information arenot the goals, but merely to support

    organizations to reach

    goals of Superior products and services

    Greater productivity

    Eventually success

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    Data, Information,and Systems

    Information and Managers

    Systems thinking

    Creates a framework for problem solvingand decision making.

    Keeps managers focused on overall goalsand operations of business.

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    Data, Information, and Systems What Is a System?

    System: A set of components that work together toachieve a common goal

    Subsystem: One part of a system where the productsof more than one system are combined to reach anultimate goal

    Closed system: Stand-alone system that has no

    contact with other systems

    Open system: System that interfaces with othersystems

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    Data, Information,and Systems

    Generating Information

    Computer-based ISs take data as rawmaterial, process it, and produce informationas output.

    Figure 1.1 Input-process-output

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    Information Systems

    Generic Goal:

    Transform Data into Information

    At the Core of an Information System is aDatabase (raw data).

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    Information Systems

    Why Do People Need Information?

    Individuals - Entertainment andenlightenment

    Businesses - Decision making,problem solving and control

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    Data, Information,and Systems

    The Benefits

    Synergy When combined resources produce output that exceeds the sum of

    the outputs of the same resources employed separately

    Allows human thought to be translatedinto efficient processing of large amountsof data

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    Data Processing

    Recall that a basic system is composed of5 components

    Input, Output, Processing, Feedback, Control

    Typically processing helps transform datainto information.

    Input OutputProcessing

    Raw Data Information

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    The Four Stages of Data Processing

    Input: Data is collected and entered intocomputer.

    Data processing: Data is manipulated intoinformation using mathematical, statistical,and other tools.

    Output: Information is displayed or

    presented.

    Storage: Data and information aremaintained for later use.

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    Processing

    Summarizing

    Computing Averages

    Graphing

    Creating Charts

    Visualizing Data

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    Processing: Great Example

    Navigation System Specialized Geographic Information System

    Input: Maps, Addresses, Points of Interest,

    Yellow Pages Processing:

    Computing Shortest Paths; Finding the Nearest Chinese Restaurant

    Output: Directions (each turn + a map with arrows) List of nearby Chinese Restaurants (sorted by dist.)

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    Analysis Navigation System

    Recall that Information Systems have fivemore specific components:

    People, Data, Communication Network,Hardware, Software.

    In a Navigation System what is the Communication Network?

    what is the Hardware?

    who are the People?

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    Course Goal: Help you analyze systems?

    Step 1: Always ask yourselfWhat is the

    purpose of the system?

    Step 2: Identify People, Data, Hardware,Software, Communication Network.

    Step 3: Identify Input, Output, Processing,

    Feedback, Control.

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    Navigation System Feedback

    So what is the feedback in a navigation system?

    Feedback is information about how the system

    is performing. Feedback can help you identify problems with the

    systemso you can improve it.

    Feedback helps you determine if the system is

    achieving its goal. In a heating system, the feedback was the actual

    temperature.

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    What is an information system?

    An information system is a system thataccepts data resources as input, andprocesses them into information products

    as output. Includes four component parts

    Input

    Processes Output

    Feedback

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    Intro to Information SystemsConcepts

    Raw materials

    (Inputs) Manufacturing

    Products

    Out ut

    Control(processes)

    Feedback

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    Information system model

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    Hardware resources ( Machines

    and media)

    Components of an InformationSystem

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    Components of an InformationSystem

    Data resources

    Databases

    Knowledge bases

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    Components of an InformationSystem

    Software resources

    Programs Procedures

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    People Resources (End usersand IS specialists)

    Components of an InformationSystem

    D I f i

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    Data, Information,and Systems

    Figure 1.6 Components of an information system

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    Transaction Processing Systems

    Management

    InformationSystems

    Decision

    SupportSystems

    Types of Information Systems

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    INFORMATION

    TECHNOLOGY

    Hardware

    Software

    Databases

    Networks

    Other related

    components

    are used to buildINFORMATION

    SYSTEMS

    Payroll

    System

    Inventory

    System

    Marketing

    System

    Customer

    Service

    System

    IS Vs IT

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    Expanding Roles of IS

    1. Data Processing: 1950s-1960s

    2. Management Reporting: 1960s-1970s

    3. Decision support: 1970s-1980s

    4. Strategic and End User Support: 1980s-1990s

    5. Global Internetworking: 1990s-2000s

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    Classification of ISInformation Systems

    Operations

    Support System ManagementSupport System

    Transactionprocessing

    systems

    Process control

    systems

    Officeautomation

    systems

    Management

    information

    systems

    Decisionsupport

    systems

    Executiveinformation

    systems

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    1. Operations support systems process data generated by business

    operations

    Major categories are:

    i) Transaction processing systems

    ii) Process control systems

    iii) Office automation systems

    2. Management Support Systems provide information and

    support needed for effective decision making by managers

    Major categories are

    i) Management Information System

    ii) Decision Support Systems

    iii) Executive Information System

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    1. Operations Support System

    i) Transaction processing systems

    Process business exchanges

    Maintain records about the exchanges

    Handle routine, yet critical, tasks

    Perform simple calculations

    ii) Process control systems monitor and control industrial

    processes.

    iii) Office automation systems automate office procedures and

    enhance office communications and productivity.

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    2. Management support systems provide information and support

    needed for effective decision making by managers

    Major categories are:

    i) Management information systems

    Routine information for routine decisions

    Operational efficiency

    Use transaction data as main input

    Databases integrate MIS in different functional areas

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    ii) Decision Support SystemInteractive support for non-routine decisions or problems End-users are more involved in creating a DSS than an MIS

    iii) Executive information systems

    provide critical information tailored to the information needs of

    executives

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    Other categories

    a) Expert systems

    b) End user computing systems

    c) Business information systems

    d) Strategic information systems

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    Information Systems Development

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    Challenges

    1. Workforce downsizing

    2. Information overload

    3. Employee mistrust

    4. Difficult to built

    5. Security breaches

    pportun t es

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    pportun t es

    1. Enhanced global competitiveness

    2. Capture market opportunities

    3. Support corporate strategy

    4. Enhance worker productivity

    5. Improve quality of goods and services

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    2.1 Types of Information Systems

    Computer-based information systems (CBIS)use computer technology to perform some orall of their tasks and are composed of: Hardware

    Software

    A Database

    A Network Procedures

    People

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    Information Systems Inside YourOrganization

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    Information Technology Outside YourOrganization

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    Application Programs

    An application program is a computerprogram designed to support a specific

    task, a business process or anotherapplication program.

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    Breadth of Support of Information Systems

    Functional area information systems

    Enterprise resource planning systems

    Transaction processing systems Interorganizational information systems

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    Information Systems Support forOrganization Employees

    Office automation systems

    Functional area information systems

    Business intelligence systems

    Expert Systems

    Dashboards

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    Why Study IS?

    Information Systems Careers Systems analyst, specialist in enterprise resource

    planning (ERP), database administrator,telecommunications specialist, consulting, etc.

    Knowledge Workers Managers and non-managers Employers seek computer-literate professionals who

    know how to use information technology.

    Computer Literacy Replacing TraditionalLiteracy Key to full participation in western society