30 Tips for Managing

EMAIL EFFECTIVELY

- 1 -

Identify if action is needed immediately or later

- 2 -

Acknowledge receipt

- 3 -

Include a specific email subject line

- 4 -

Personalize your emails

- 5 -

Respond to everything that has been asked on the email

- 6 -

Verify if you have included an attachment

- 7 -

Who do you want to take action - be specific?

- 8 -

Double check whose email address is on the ‘reply to’

line

- 9 -

Block specific times to respond to emails

- 10 -

Routinely check your spam or junk folder

- 11 -

Use great judgement before selecting “reply all”

- 12 -

Know your company’s policy for email response time

- 13 -

Strive for relevant and brief responses to emails

- 14 -

Proofread your emails

- 15 -

Respond to emails within one day, for urgent emails

respond sooner

- 16 -

Know when to stop email ping pong

- 17 -

Put an auto-responder when you are away

- 18 -

Delete emails regularly

- 19 -

Determine if you really need folders

- 20 -

Unsubscribe to manage email volume

- 21 -

Prepare standard responses to customize and recycle

- 22 -

Don’t use email as a to-do list

- 23 -

Make the telephone your friend

- 24 -

Become good at using the search function

- 25 -

Begin with the conclusion

- 26 -

Send fewer emails

- 27 -

Turn off email notifications

- 28 -

Mark emails for follow-up

- 29 -

Break your email into bullet points or numbered lists

- 30 -

Do regular group check-ins to cut down on email updates

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