Syed Basharat AzizProgram Manager, Araamis and Director of IT, PMI-AGC-KSA

Tuesday, 02nd June 2015

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Experience: 10 years in Project Management and 17 years in

information technology.

Domain Expertise:

• Project Management

• IT Service Management

• ISO 20000

• Payment Card Industry

Roles: Consultant, Trainer, Volunteer and Entrepreneur.

Certifications: PCIP, ISO 20 K, ITIL Expert, PCI-ISA, ITIL-SM,

Six Sigma, CA-CUSE, ITILF, CA-DMC, RMTP, CA-CUSA,

CCNA, MCSE.

• What is PMI, PMBOK, Knowledge Areas and Processes?

• What is meant by Stakeholder?

• What are Common Roles of Stakeholders?

• Why to Identify Stakeholders?

• How to Identify Stakeholders?

• How to Manage Stakeholders?

• Key Documents

• Re Cap

PMI, PMBOK are registered trademark of PMI 3

• PMI official website www.pmi.org

• PMI is the world’s leading not-for-profit membership association for

the Project Management profession.

• PMI offers PMP (Project Management Professional) and other certifications.

• PMBOK Guide: Project Management Body of Knowledge

• PMBOK Guide is the principal reference for the PMP exam and an

Approved American National Standard (ANSI)

• Latest Edition of PMBOK is PMBOK 5th Edition

4PMI, PMP and PMBOK are registered trademark of PMI

• 1969 - Project Management Institute was founded.

• 1976 - Discussion on Standards

• 1981 - PMI board of Directors Approved the Proposal

• 1984 - Approval of the 2nd standards; launch of PMP certification

• 1985 - Workshop as part of PMI Annual Seminars

• 1986 - Three New Sections (Project Management Framework, Risk and Contract/Procurement

Management)

• 1987 - PMBOK was Approved and Published

• 1996 - A guide to the PMBOK (PMBOK Guide)

• 2000 - Second Edition.

• 2004 - Third Edition.

• 2008 - Fourth Edition with examination changes in 2011.

• 2012 - Fifth Edition published

5PMI, PMP and PMBOK are registered trademark of PMI

1. Integration Management – To ensure integration of the all Project Management processes and activities in meeting the project's objectives.

2. Scope Management – To ensure that the project contains all the work required to meet the objectives, nothing more, nothing less.

3. Time Management – To ensure that the project is completed within the time constraints.

4. Cost Management – To ensure that the project can be completed within the approved budget.

5. Quality Management – To ensure that the project meets the quality requirements of the stakeholders.

6PMBOK is a registered trademark of PMI

6. Human Resource Management – To organize, develop and manage the project team

7. Communications Management - To ensure the management of project info, from

collection to disposition

8. Risk Management – To increase the Probability (P) & Impact (I) of opportunities and

decrease P and I of threats

9. Procurement Management – To ensure products or services of the required quality are

procured for integration with the final product

10. Stakeholder Management – To identify and manage stakeholders throughout the

life cycle of the project and increase the chance of project success.

7PMBOK is a registered trademark of PMI

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Control

Stakeholder

Engagement

Manage

Stakeholder

Engagement

Plan

Stakeholder

Management

Identify

Stakeholders

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Reference: PMBOK 05th Edition 10

• Sponsor.

• Project Manager / Project Team.

• Customer / User.

• Functional Managers.

• Organizational groups.

• Sellers.

• Business partners.

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13Reference: http://ctb.ku.edu/en/table-of-contents/participation/encouraging-involvement/identify-stakeholders/main

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15Reference: http://ctb.ku.edu/en/table-of-contents/participation/encouraging-involvement/identify-stakeholders/main

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It is a process of systematically gathering and analyzing quantitative and qualitative

information to determine whose interests should be taken into account throughout the

project.

1. Information Collection - Roles – Departments – interests – knowledge levels –

Expectations – influence levels – secondary stakeholders from interviewing major

Stakeholders.

2. Classification for Strategy - Analyze the potential impact or support each stakeholder

could Generate, and classify them so as to define an approach strategy

3. Assessment for Influence - Assess how key stakeholders are likely to react or respond in

various situations in order to plan how to influence them to enhance their support and

mitigate potential negative impacts.

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It is used to know the current engagement level of stakeholders as compared to

the planned engagement.

Unaware Resistant Neutral Supportive Leading

Engagement levels can be:

20Reference: PMBOK 05th Edition

C is for Current Engagement and D is for Desired Engagement

Stakeholder Unaware Resistant Neutral Supportive Leading

Stakeholder 1 C D

Stakeholder 2 C D

Stakeholder 3 C D

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• What is PMI, PMBOK and Knowledge Areas?

• What is meant by Stakeholder?

• What are Common Roles of Stakeholders?

• Why to Identify Stakeholders?

• How to Identify Stakeholders?

• How to Manage Stakeholders?

• Key Documents.

• Food for Thought. (Change Management)

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