Confidential 10/7/2013 1

AGILE TOUR YEREVAN05, October, 2013

Succeeding with SCRUM at be2Ani Mkrtchyan (Scrum Master)

Agenda

2

Introduction Getting started with SCRUM Scrum in Details

Roles Artifacts Ceremonies User Stories How to estimate? (Planning Poker)

Succeeding with SCRUM at be2 Creating an Effective Product Vision Building Quality In INVESTing into good User Stories

How to make SCRUM work?

Getting started with SCRUM

3

SCRUM is a simple “Inspect and Adapt” Agile framework that has three Roles, three Ceremonies, and three Artifacts designed to deliver working software in Sprints

• Product Owner• Scrum Master• Development Team

3 Roles3 Roles

• Sprint Planning• Sprint Review• Daily Scrum Meeting

3 Ceremonies3 Ceremonies

• Product Backlog• Sprint Backlog• Burndown Chart

3 Artifacts3 Artifacts

SCRUM in details

4

3 Roles

SCRUM Team

The Product Owner (PO)

5

• Defines the features • Decides on the release (date &

content)• Responsible for the profitability of

the product (ROI)• Prepares the Sprint Planning

Meeting (SPM)• Prioritizes features according to the

market value• Accepts or rejects work results

Ultimately responsible for the Product

6

• Is cross-functional of 6 (+/- 2) equal members

• Self-organized• Has the right to do everything

to reach the Sprint goal• Demonstrates results to the

Product Owner• Responsible to deliver a

potentially releasable Increment of “Done” product each Sprint

The Development Team (TEAM)

Ultimately responsible for Product Quality

The Scrum Master (SM)

7

• Facilitative role that helps PO and Team in their responsibilities

• Removes impediments that are slowing down the Team or the PO

• “Shields” the team from external interferences

• Ensures SCRUM works

Ultimately responsible for “guarding” SCRUM and team self-organization

SCRUM in details

8

3 Artifacts

Product Backlog (PBL)

9

• Ordered list of everything that is needed in the product

• The single source of requirements for any changes

• Managed by Product Owner (content, availability, and ordering)

• Ordered by value, risk, priority, and necessity

Sprint Backlog (SBL)

10

• Product Backlog items selected for the Sprint

• Includes a plan for delivering the product Increment and realizing the Sprint Goal

• Managed by Development Team

Sprint Burndown Chart (BDC)

11

• Shows the remaining time left to complete the planned work till the end of the Sprint

SCRUM in details

12

3 Ceremonies

Sprint Planning Meeting (SPM)

13

• Product Owner invites the Team to the SPM

• SPM is time-boxed to maximum 4h (2 week Sprint)

• Product Owner presents Sprint Goal and Product Backlog items starting from the top of the PBL

• Team discusses the presented User Stories and asks questions

• Team estimates the work of the backlog items, called User Stories

• Team Commits to the achievable amount of items

Scrum Master

Dev Team

Sprint Planning Meeting

PBL

Daily Scrum (DS)

14

• Daily Stand-Up meeting is time-boxed to 15 minutes facilitated by Scrum Master

• Only “committed” people are allowed to talk

• Every Team member reports to the team on:• What have you done since

yesterday?• What you will finish by

tomorrow?• What impediments you got on

your way?

Daily Scrum

Scrum of Scrum (SoS)

15

• SoS meeting is time-boxed to 15 minutes facilitated by Scrum Master

• The frequency for scrum of scrums meetings should be determined by the team

• One team member from each team is representing his or her entire team and reports to the rest on:

• What has your team done since we last met?• What will your team do before we meet again?• Is anything slowing your team down or getting in their way?• Are you about to put something in another team’s way?

Sprint Review Meeting (SRM)

16

• At the end of every Sprint the Team invites the PO to the SRM

• SRM is time-boxed to maximum 4h (2 week Sprint)

• Team demonstrates on the real Product the feature implemented during the Sprint and asks PO to accept it

• PO either accepts or rejects feature

Sprint Review

Sprint Retrospective (Retro)

17

• Second half of SRM team performs self-assessment

• Team applies “Inspect & Adapt” loop to figure out:• What went well?• What went wrong?• What key changes are

we going to apply at the next Sprint?

Retrospective

User Stories (US)

18

User Stories (US)

19

As a user I want to login so that I am able to use services on the website.Acceptance Criteria (AC):• - I am able to login using

my credentials;• - If I enter wrong

credentials I am not able to login and error message is displayed

How to estimate?

20

Find aBaseline!

Planning Poker Game

21

22

Succeeding with SCRUM at be2

23

Creating an Effective Product Vision

24

Goal: To gain insight on the possible release dates and manage and prioritize

product scope (PO) Share product roadmap with teams and make sure that entire team

understands direction, goals and vision of the product teamFormat: RPSs are usually planned outside of a sprint (2 days) to guarantee 100% clear

mind and focus; PO prepares items (themes), writes them down on cards and sticks them to

the wall in the conf. room by product areas; PO presents the items to team and team estimates them with planning poker.Outcome: Shared clarity about the product future.

Roadmap Planning Sessions

Roadmap Planning Sessions

25

Building Quality In

26

Release Postmortems (aka Bug Retrospectives)

27

Release postmortems are regular retrospective-format meetings focused on reviewing and understanding reasons for important bugs popped up after LIVE releases and serve as decision making for preventive actions + follow up to the actions agreed.Goal: improving overall quality of software releasesMeans: Analyze missed bugs / incidents occurred case per case (bug by bug,

incident by incident); Find root causes for the bugs missed (appear live after deployments); Put preventive actions in place (fix the cause not the effect); Understand overall defect rates trends (same, worse, better). Attendees: release management team

INVESTing into good User Stories

28

• Immediately actionable

• Negotiable• Valuable• Estimable• Sized to fit in• Testable

Backlog Grooming Sessions

29

Backlog Grooming Sessions (BGSs) are regular meetings that are held between Product and IT and are driven by PO.

Goal: be there earlier Means: by preparing better for future

Backlog Grooming Sessions

30

To have Less: Unknowns; Stressful and long SPMs with

“surprises”; Questions and impediments during the

sprints; Unplanned tasks; Technical ad-hoc decisions on the go; To have More: Time to think & prepare (solutions,

correct estimations, planning, …); Shared clarity on the future; Granular, INVEST stories by SPM; Value delivered; Identify problems... Estimate stories…

BGSs can be any combination of activities to: Look further… Shape stories … Break stories down … Improve stories… Clarify details of the stories...

How to make SCRUM work?

31

So what do we need to get SCRUM going well?

… 5 things!

32

TRANSPARENCY

33

FOCUS

34

TRUST

35

COMMITMENT

36

COURAGE

Some guys that do SCRUM

37

38

In order to succeed, your desire for success should be greater than your fear of failure.

Bill Cosby

39

Q&A

40

Thanks for your attention!