2.Prod Design AnalisiS DevLOP.

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    OPERATIONS MANAGEMENT

    PRODUCT DECISION, ANALYSIS ANDDEVELOPMENT

    PROF. NITIN KUBDE

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    What is a Product?

    The term PRODUCT is often used as a catch-all word

    to identify solutions to its target maret! We willfollow this a""roach and "ermit the term "roduct toco#er offerings that fall into one of the followingcategories

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    Contd..

    $oods

    %er#ices

    &deas

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    PRODUCT D'C&%&O(?

    T)' %&*P+'R W,!!

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    T)' +'%% %&*P+'R W,!!

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    W),T &% PRODUCT D'%&$(?

    It is a systematic formulation whichleads to the selection of material it!s

    s"ecification and its aesthetica""earance of the "roduct to #emanufactured. Thou$h "roduct desi$n is

    a "art of en$ineerin$ desi$n #ut its rolein o"eration mana$ement is %ery crucial.

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    Contd&

    Product desi$n is concerned with the formand function of the "roduct.

    .OR* D'%&$( / .UCT&O(,+

    D'%&$(

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    &*PORT,(C' O. PRODUCTD'%&$(

    Production or o"erations strate$y isdirectly influenced #y "roduct desi$n forthe followin$ reasons.

    '. As "roducts are desi$ned all the detailedcharacteristics of each "roduct are esta#lished.

    (. Each "roduct characteristics directly affectshow the "roduct can #e made or "roduced )i.e."rocess technolo$y and "rocess desi$n*

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    Contd&

    +. ,ow the "roduct is made determines thedesi$n of the "roduction strate$y)"roduction desi$n* which is the heart of

    "roduction and o"eration strate$y.

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    Contd&

    Product desi$n directly affects "roduct-uality "roduction and customersatisfaction. ,ence the desi$n of "roduct is

    crucial to stay in today!s $lo#al com"etition. A $ood "roduct desi$n can im"ro%e the

    mareta#ility of a "roduct main$ it easierto o"erate or use u"$radin$ its -uality

    im"ro%in$ a""earance and/or reducin$manufacturin$ costs.

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    W),T DO'% PRODUCT D'%&$(DO?

    The acti#ities and res"onsi0ilities of "roduct designincludes following1

    Translating customer needs and wants into "roduct

    and re2uirements 3mareting4! Refining e5isting "roducts 3mareting4!

    De#elo"ing new "roducts 3mareting / "roductdesign4!

    .ormulating 2uality goals 32uality assurance6

    "roduction4! .ormulating cost targets 3,ccounting4!

    Documentary s"ecifications 3"roduct design4!

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    O78'CT&9'% O. PRODUCTD'%&$(

    The o%erall o#0ecti%e is "rofit$eneration in the lon$ run.

    To achie%e the desired "roduct-uality.

    To reduce the de%elo"ment time andcost to the minimum.

    To reduce the cost of "roduct.

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    C),R,CT'R&%T&C% O. $OODPRODUCT D'%&$(

    1 23NCTION OR PER2ORMANCE1 APPEARANCE OR AEST,ETICS1 RE4IA5I4IT6

    1 MAINTAINA5I4IT61 A7AI4A5I4IT61 PRO83CI5I4IT61 SIMP4I2ICATION

    1 STAN8AR8ISATION1 SPECI2ICATION1 SA2ET6

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    .U(CT&O( OR P'R.OR*,(C'9: The functionor "erformance is what customer e;"ects the"roduct to do sol%e his/her "ro#lem or for

    certain #enefits leadin$ to satisfaction. ,PP',R,(C' OR ,'%T)'T&C%9: This

    includes the style colour loo feel etc. whicha""eals to the human sense and adds %alue tothe "roduct.

    R'+&,7&+&T9: This refers to the len$th oftime a "roduct can #e used #efore it fails.

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    Contd&

    *,&(T,&(,7&+&T9: This refers to therestoration of a "roduct once it has failed.

    ,9,&+,7&+&T9: This refers to the continuity

    of ser%ice to the customer. A%aila#ility is acom#ination of relia#ility and maintaina#ility.,i$h relia#ility and maintaina#ility ensures hi$ha%aila#ility.

    PRODUC&7&+&T9: This refers to the ease ofmanufacture with minimum cost )economic"roduction*.

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    Contd& %&*P+&.&C,T&O(9: It refers to the elimination

    of the com"le; features so that the intendedfunction is "erformed with reduced costs hi$her-uality or more customer satisfaction.

    %T,(D,RD&%,T&O(9: It refers to the desi$nacti%ity that reduces %ariety amon$ a $rou" of"roducts or "arts.

    %P'C&.&C,T&O(1- A s"ecification is a detailed

    descri"tion of a material "art or "roductincludin$ "hysical measures such a dimensions%olume wei$ht surface finish etc.

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    Contd&

    %,.'T1- The "roduct must #e safe to theuser and should not cause any accident whileusin$ or should not cause any health ha

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    %T,$'% &( PRODUCT D'%&$(

    CO(C'PT&O(

    ,CC'PT,(C'

    ':'CUT&O( '9,+U,T&O(

    TR,(%+,T&O(

    PR'-PRODUCT&O(

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    .,CTOR% &(.+U'(C&($ PRODUCT D'%&$(

    CU%TO*'R R';U&R'*'(T%

    CO(9'(&'(C' O. T)' OP'R,TOR ORU%'R

    TR,D'-O.. 7'TW''( .U(CT&O( ,(D.OR*

    TP'% O. *,T'R&,+% U%'D

    WOR< *'T)OD% ,(D ';U&P*'(T%

    CO%T=PR&C' R,T&O

    PRODUCT ;U,+&T

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    ='>>>>

    =?>>>

    =@>>>

    =>>>

    0 10 20 30 40 50

    Units Sold

    Total revenuesline

    Breakeven

    Point

    25 units

    Operating

    income

    Operatingloss

    Page 72

    Total costs

    line

    7R',< - '9'( > C),RT%

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    Contd..

    CO%T

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    7R',< - '9'( > C),RT%Contd!!

    CO%T

    C,P,C&T

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    Contd..

    PROC'%% C,P,7&+&T

    '..'CT O( ':&%T&($ PRODUCT%

    P,C

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    Design Influences ManufacturingCost

    8esi$n is the sin$le most im"ortant areawhere the efforts to minimise manufacturin$cost are really rewardin$.

    Costs can #e curtailed more easily at desi$nsta$e and once "roduct has #een desi$nedor de%elo"ed %ery little can #e done e;ce"tto cut corners here and there. some of theareas where si$nificant sa%in$s can #e madeat the desi$n sta$e are discussed hereunder9

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    a1 *,T'R&,+%

    Only those materials which mae the "roduct "erformsatisfactorily are selected. If chea"er material canwor satisfactorily there are no us to $o for costly.

    Materials which are easily a%aila#le in the maret are

    used.

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    01*achina0ility--

    Some materials are easy to machine allow hi$hercuttin$ s"eeds and cause less tool wear and#reaa$e. E%en if such materials are costly theyshould #e "referred if there is $reater sa%in$s due to

    lower machinin$ cost.

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    c1 *ae-or-0uy decisions::

    Manufacture a "art for which #est technical nowhow is a%aila#le.

    Manufacture a "art if its "rocurement is e;"ected tore-uire lar$e amount of money e%ery year.

    5uy "arts which are a%aila#le at -uite reasona#lerates in maret 5uy "arts which re-uire the use of s"ecial

    manufacturin$ "rocess/e-ui"ment which utilisation ise;"ected to #e %ery "oor

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    d1 Tolerances1

    A#solute uniformity to "roduce each "ieceto an e;act dimension is not onlyim"ossi#le to o#tain in "roduction #ut alsois costly to a""roach. tolerances aresti"ulated toB

    Pro%ide a necessary fit or clearance#etween the matin$ "arts.

    Ensure interchan$e a#ility #etween the

    "arts. Ena#le manufacturin$ of "roducts/"arts at

    the lowest cost

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    e1 Use of standard "arts--

    Standard "arts cost less to #uy since theyare "roduced #y their manufacturers lar$e-uantities on s"ecial "ur"ose machines

    with s"ecial "ur"ose toolin$ to cater toneeds of a lar$e num#ers of customers.

    Standard "arts are easy to "rocure frommulti"le sources with smaller lead time

    there#y reducin$ "rocurement cost andin%entory carryin$ cost.

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    f1 9ariety reduction or use of fewer"arts4

    7ariety reduction is the %oluntary elimination ofunnecessary %ariety in the "roducts materialscom"onents tools etc.

    5enefits of %ariety reduction include reduced

    manufacturin$ cost lower in%entory in%estmentlesser la#our cost fewer defecti%es #etter -uality andeconomy in #uyin$ cost

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    g1 Tool design1

    Product desi$n should #e such that com"any!se;istin$ manufacturin$ facilities:machines toolsfi;tures etc.:are utili

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    PRO83CT 8E7E4OPMENT

    Product de%elo"ment is the creation of new"roduct or some chan$es done in thee;istin$ "roduct to meet the new demandsof the maret.

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    PRO83CT

    8E7E4OPMENT

    Introduction of new "roduct Im"ro%ement of e;istin$ "roduct

    Short term o#0ecti%es 4on$ term o#0ecti%es

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    Introduction of new "roduct

    Gi%e "ractical sha"e to the ideas.

    3tili

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    Im"ro%ement of e;istin$ "roduct

    Short term o#0ecti%es.

    to "ro%ide new loo.

    to satisfy immediate need ofcustomer.

    to stimulate sales #y "ro%idin$ newad%anta$e.

    to utili

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    4on$ term o#0ecti%es.

    to mono"olies maret.

    to mae "roduct on -uality #asis to reduce the cost of manufacturin$.

    to ensure lon$ term $rowth #y tyin$

    the customer to the #rand.

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    Product life cycle

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    Customers Generation of idea R8 acti%ities

    Ad%ance "roduct "lannin$

    Ad%ance desi$n

    8etailed en$ineerin$ desi$n

    2inal desi$n

    Production "rocess desi$n and de%elo"ment

    ('W PRODUCT D'%&$( / D'9'+OP*'(T

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    Relationshi" #etween Research6

    De#elo"ment andDesign! Product Research $enerates #asic informationwhich $ets con%erted into "ractical endsdurin$ de%elo"ment and into final "hysicalform on com"letion of desi$n.

    Product de%elo"ment in%ol%es im"ro%ementof e;istin$ "roduct.

    "roduct desi$n in%ol%es the de%elo"ment ofs"ecification of a "roduct.