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1 PRACTICUM EXPERIENCE AT DE LA SALLE HEALTH SCIENCES INSTITUTE – DASMARIÑAS CITY, CAVITE Jenelyn B. Pañoso A narrative report submitted to the faculty of Cavite State University – Silang Campus, Silang Cavite in partial fulfillment of the requirements for the degree Bachelor of Science in Computer Science with Contribution No. NBSCS 2014-01-004 . Prepared under the supervision of Mrs. Beverly A. Malabag. INTRODUCTION On-the-Job Training (OJT) is very important to the trainee, as a chance to gain first-hand experience and to enhance her skills. During the training days, the trainee had the opportunity to relate and associate the real operations and other corresponding responsibilities. It further helps her to learn and to appreciate the importance of the different flow of repairing procedures and policies affecting the management of an establishment. The student also develops her confidence not only in the school but also

Transcript of 2Narrative [introduction reference]

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PRACTICUM EXPERIENCE AT DE LA SALLE HEALTH SCIENCES INSTITUTE – DASMARIÑAS CITY, CAVITE

Jenelyn B. Pañoso

A narrative report submitted to the faculty of Cavite State University – Silang Campus, Silang Cavite in partial fulfillment of the requirements for the degree Bachelor of Science in Computer Science with Contribution No. NBSCS 2014-01-004. Prepared under the supervision of Mrs. Beverly A. Malabag.

INTRODUCTION

On-the-Job Training (OJT) is very important to the trainee, as a chance to gain

first-hand experience and to enhance her skills. During the training days, the trainee had

the opportunity to relate and associate the real operations and other corresponding

responsibilities. It further helps her to learn and to appreciate the importance of the

different flow of repairing procedures and policies affecting the management of an

establishment. The student also develops her confidence not only in the school but also

throughout the entire duration of the training (Heathfield, 2012).

The trainee benefits from the OJT because she can gain experience that she can

use in everyday work. OJT is one of the requirements for every college students, it is the

best training method conducted for students. The OJT broadens student’s skills and

productivity. It is, particularly, appropriate for developing proficiency skills that are

unique to the student-trainee, especially for jobs that are highly important. Through this

training, the trainee develops her skills and ability especially in computer maintenance,

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computer servicing and other computer-related skills.

The training is conducted on April 23, 2013 to May 28, 2013 with the allotted 200

training hours in De La Salle Health Sciences Institute (DLSHSI) in City of Dasmariñas,

Cavite. She is assigned in College of Medical Radiation Technology (CMRT)

Department and is given the opportunity to conduct her training in Multimedia/Audio-

Visual Room at CMRT Department. She renders her working hours from 8am to 5pm

every weekdays and 8am to 12nn every Saturday.

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THE LINKAGE INSTITUTION/ENTERPRISE

Background

The De La Salle Health Sciences Institute traces its roots to a group of doctors

from the College of Medicine of the University of the Philippines and the Philippine

General Hospital who, in 1976, decided to establish a medical school to support the need

for a well-trained staff for the newly inaugurated Medical Center Manila. In consonance

with the government policy of dispersing educational facilities outside the capital city and

encouraging the establishment of medical schools in various regions of the country, they

decided to establish a medical school in Dasmariñas, Cavite. Originally named Emilio

Aguinaldo College of Medicine, the school opened in 1979 under the management of the

University Physician’s Foundation, Inc and with the Jose P. Rizal National Medical

Research Center as its initial teaching hospital.

In 1980, the foundation acquired 1.2 hectares of additional property and

construction was started for a 180-bed teaching hospital. The 4-storey hospital, the

University Medical Center, was inaugurated on July 31, 1982. In 1985, the construction

of the second 4-storey Medical Research Building for the College of Medicine started.

In June 1987, ownership and management of the Emilio Aguinaldo College of

Medicine and the University Medical Center were acquired by the De La Salle University

Inc. The College of Medicine was renamed the De La Salle University-Emilio Aguinaldo

College of Medicine and the hospital the De La Salle University Medical Center. Since

the De La Salle Brothers assumed ownership of both the hospital and the college, both

have steadily grown. In 1990, the De La Salle University Medical Center continued its

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expansion with the inauguration of the WU Building. In 1992, the college was renamed

the De La Salle University College of Medicine. On April 7, 1994, the De La Salle

University Angelo King Medical Research Center was established. In June 1994, the

management of the College of Physical Therapy which was then part of DLSU-

Aguinaldo (now DLSU-Dasmariñas) was turned over to the De La Salle University

College of Medicine. By June 1995, the complex consisting of the College of Medicine,

University Medical Center, College of Physical Therapy and Research Services was

named De La Salle University – Health Sciences Campus or DLSU-HSC under the

ownership and administration of the St. Bro. Miguel Febres Cordero Medical Education

Foundation.

The DLSU Medical center continued to grow with the opening of the ten-storey

Teodorica Favis Vda. De Rivero Hall in 1997 and of the one-storey Jose Sotto Tantiansu

Center Institute in 1988. In January 1999, the Institute of Continuing Education for the

Health Profession (formerly Institute of Graduate Studies) was established.

In October 1999 and July 2003, the De La Salle University Medical Center gained

the distinction of being the first hospital in the Philippines to have been awarded an ISO

9001 Certification and a Certification by the TUV–Rheinland and Berlin– Brandenburg

Group of Companies.

In May 2000, the colleges under the administration of the DLSU-Health Sciences

Campus increased with the transfer of the Colleges of Medical Radiation Technology and

Nursing and Midwifery (formerly under DLSU-Dasmariñas).

Eventually, the institution’s name became De La Salle Health Sciences Institute

upon approval of the Board of Trustees in September 2007.

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At present, the Institute offers academic programs through its four colleges:

Medicine, Physical Therapy, Medical Radiation Technology, and Nursing and School of

Midwifery.

Vision

De La Salle University-Dasmariñas (DLSU-D) is a Filipino Catholic university

established and managed by the De La Salle Brothers and their lay partners in the historic

province of Cavite in response to the needs of the church and the nation for human and

Christian education, particularly the youth at risk. Guided by the Lasallian values of faith,

service and communion, the university participates meaningfully in the process of social

transformation by forming God-centered, people-oriented, and patriotic persons who

serve as responsible and professionally competent stewards of creation.

Mission

To realize the vision, the university shall strive to become a leading institution

nationally and globally in the integral formation of the youth by offering relevant,

responsive, and community-oriented academic programs, research and extension

services, and promoting a keen sense of history, arts and culture. Following in the

footsteps of St. John Baptist De La Salle, the university shall continue transforming itself

into a caring community guided by Gospel values with a fervent spirit of service, love for

learning and excellence through a holistic formation of its members.

Objectives

De La Salle Health Sciences Institute (DLSHSI) has the following objectives: to

live up to the expectation of the community that DLSHSI is the leading institution in the

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field of learning and training for students; and to extend the Lasallian values to non-La

Salle students.

Management

Figure 1 shows the organizational structure of the College of Medical Radiation

Technology (CMRT) Department with the dean as the head of the college followed by

associate dean, secretary of the dean, office assistant, faculty members and computer

technician.

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Dean

Secretary of theDean

AssociateDean

OfficeAssistant

FacultyMembers

ComputerTechnician

Figure 1. Organizational structure of the College of Medical Radiation Technology.

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Functions and Responsibilities

Dean. He/she is the most significant authority over the department.

Associate Dean. He/she demonstrates leadership to the management of the

college programs, including the initiative in maintaining and improving the quality

instruction.

Secretary of the Dean. He/she makes appointments, processes confidential

matters, and either resolves or refers questions to appropriate personnel. He/she is also

responsible for monitoring and managing extensive records and files of the college.

Office Assistant. He/she is responsible for filing documents as per the

requirement of the office managers or updating files and registers related to attendance

and work of the staff.

Faculty Members. They are responsible for teaching, research, and service for

the students.

Computer Technician. He/she identifies, diagnoses, and resolves level one

problems for users of the mainframe, the personal computer software and hardware, the

district network, the internet and the new computer technology.

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THE TRAINING AREA

Department Function

The trainee was assigned in CMRT office and Multimedia room of CMRT

Department in De La Salle Health Sciences Institute at Dasmariñas City, Cavite. The

secretary of the dean sorts, encodes, edits and forwards all important documents in

CMRT office.

Multimedia room is responsible for repair service and maintenance of the

electronic media devices of the CMRT department.

Structure

College of Medical Radiation Technology (CMRT) department can be found in

De La Salle Health Sciences Institute at the 2nd floor of WANG Building. CMRT

Department has an office near the elevator where the Dean, the secretary and other

faculty members stay. CMRT department also has Multimedia room where all the items,

units, accessories and parts of computers are kept.

Facilities

The multimedia room of College of Medical Radiation Technology (CMRT)

department has the storage facility which contains all the computer parts, and the

troubleshooting area, where all the tools used for troubleshooting are placed. This is also

the place where the trainee assists the technician in repairing and cleaning the computers,

and the place where they format and install softwares and other applications in computer.

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In CMRT office, there is a reception area where the secretary of the dean and the

office entertains the visitors and the students. It has a storage area where all the important

documents of the department are kept. It also serves as the area where all the office

supplies are organized. Conference area is the place where meetings and defense are

conducted. Multimedia area is the place where the trainees perform their task. This is also

the place where encoding, printing and editing of documents are done.

Equipment

In CMRT office, there are four computer sets that the trainee can use for

encoding, editing and printing files. It has four printers with scanner and copier, one fax

machine used for sending letters to other departments, four telephones for communication

to other departments. And a wireless router that gives a high range fidelity

communications in all computers.

In the multimedia room, there are two computer sets for encoding documents. It

has a printer and complete troubleshooting tools like screw driver, brush and pliers.

Standard Operating Procedures (SOPs)

De La Salle Health Sciences Institute has rules and regulations for the employee

and trainees to adhere from. Like follow proper decorum, trainees are responsible for

their action especially in answering phone calls and talking to the member of staff.

Everyone is encouraged to wear proper attire while on duty. The trainees need to wear

their business attires like blouse and skirts or slacks, dress, ladies’ shoes with heels for

girls and collared shirt, slacks and leather shoes for boys. Maong pants, hugging blouse,

miniskirts, sleeveless t-shirts, rubber shoes and clogs are not allowed. The wearing of

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school while inside the campus premises are always observed. The employees and

trainees need to avoid the use of cellular phones and gadgets while on duty.

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THE TRAINING EXPERIENCE

Tasks Performed

The trainee was assigned in the Multimedia office to install, upgrade and fix

broken computers. The trainee learned the basic troubleshooting steps like no display on

the monitor, no power, system hang-up or restart, hardware driver installation, display

with bad quality, no sound output, operating system installation problem, and how to set

the optical drive if the first boot windows are not booting continuously. On her actual

training, she learned how to assemble or disassemble the parts like motherboard, Central

Processing Unit, hard disc drive, DVD drive, memory and other parts of the system unit.

She learned how to install the drivers and reformat the computer. The trainee learned a lot

about PC and she developed her knowledge in dealing any kind of problem on system

unit, monitor and other computer parts.

She was also assigned at College of Medical Radiation Technology (CMRT)

office to assist the secretary of the Dean in encoding important documents of the

department. She also improved her self-confidence in dealing with superiors, students

and visitors of the CMRT.

Observations

The trainee was oriented about De La Salle Health Sciences Institute’s highly

positioned managers and staff of every department. The employees also introduced the

tasks, rules and regulations of the department. The management and the employees of De

La Salle Health Sciences Institute were good to the trainees, because they treat them as

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their co-employees and friend. The trainee was trained to follow and listen to the rules

and instructions given to her.

The College of Radiation Technology (CMRT) Department developed a strong

and excellent service. The tools and equipment in the stock rooms were neat, clean and

organized. The facilities were well partitioned so that trainees and staff can work

effectively.

The employees knew how to build a good relationship with their co-workers and

with the trainees. They had an analytical mind to do their work. The computer technician

was skillful and he taught the trainee very well. The faculty and staff, secretary and office

assistant were optimistic and sociable. Trainees were always happy and comfortable

being with them.

The trainee was very dependable in every task assigned by her superiors. The

technician noticed her efficiency in every instructions especially in dealing with

computer-related tasks. They were not able to notice the weakness of the trainee, yet she

was very nervous when unfamiliar instruction was given to her or when she was assigned

to bring important documents to other departments.

Insights

The trainee faced few problems communicating with her superior. Despite of this,

the trainee overcame her weakness by building a good relationship with her superior and

by asking questions about the task given to her. She also encountered problems in

handling tools and equipment from the department and she resolved it by asking help to

her co-trainees.

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As the trainee observed, the DLSHSI on-the-job training program would be more

effective if the management of the institution would recognize and give special awards to

the trainees who have shown excellence in the entire duration of the OJT. In effect the

trainee will be encouraged to do their best especially in tasks assigned to them.

The trainee believes that De La Salle Health Sciences Institute is an ideal place

for on-the-job trainees because it can provide good training to the students and will be a

big help for them to develop their self-confidence and communication skills which will

be used in dealing with different types of people. Through this institution, students will

gain an experience that they can apply in their future job.

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SUMMARY

The practical training at De La Salle Health Sciences Institute in City of

Dasmariñas, Cavite introduced the trainee to the highly positioned managers and staffs in

every department. The training was conducted last summer and the trainee finished the

prescribed 200 training hours. She was assigned at the College of Medical Radiation

Technology (CMRT) Department and was given the opportunity to conduct her training

in multimedia/audio-visual room at CMRT department. The employees oriented the

trainee on the tasks, rules and regulations of the department. The owner and the

employees of De La Salle Health Sciences Institute treated and consider the trainee as

their co-employees and friend. The trainee was trained to follow and listen to the rules

and regulations of the training center.

The trainee learned many things on the actual training at De La Salle Health

Sciences Institute. She developed her self-confidence and communication skills, which

will be instrumental in dealing with different types of people. She learned how to clean

and fix defective computers, and how to become responsible and diligent individual.

The trainee was assigned in the reception area of the College of Medical

Radiation Technology (CMRT) Department to assist the students or visitors, and also to

multimedia room to repair a computer. The trainee enhanced her knowledge through

probing and knowing about computer-related concerns. The trainee learned to boost her

confidence and develop patience in handling concerns by the students, visitors, faculty

and staff.

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The trainee learned a lot of things that she may apply to her actual work. These

experiences were of great tool to achieve her goals in the future. The trainee did her best

to improve herself in the chosen field.

The trainee would like to recommend that the next batch of trainees from Cavite

State University should find an OJT center that will develop their self-confidence,

communication skills, and work-related expertise like De La Salle Health Sciences

Institute. The trainee learned how to build good relationship with her co-workers and she

stayed focused and determined. The trainee finished her on-the-job training program for

Bachelor of Science in Computer Science with memorable training experiences. These

experiences served as a stepping stone for her success in the future.

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REFERENCES

About CMRT. De La Salle Health Sciences Institute. Retrieved on May 7, 2013.

http://www.dlshsi.edu.ph/academics/college-of-medical-radiation-technology/

about-cmrt.

About DLSHSI. De La Salle Health Sciences Institute. Retrieved on July 5, 2013.

http://www.dlshsi.edu.ph/about-dlshsi

History. De La Salle Health Sciences Institute. Retrieved on July 5, 2013.

http://www.dlshsi.edu.ph/about-dlshsi/history

On-the-job Training. About Human Resource. Retrieved on June12, 2013

http://humanresources.about.com/od/educationgeneral/g/on-the-job-training.htm

Vision Mission. De La Salle Health Sciences Institute. Retrieved on June 8, 2013.

http://www.dlshsi.edu.ph/academics/college-of-medical-radiation-technology/

about-cmrt/vision-mission.