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The European Organisation for the Safety of Air Navigation

AOT/02AOT/02

Disruption and Crisis Management

Christian Faber

ATFCM Expert - DNM Network Operations

EUROCONTROL


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Airport Operations Team AOT/02 2

CRISIS?CRISIS?

WHAT CRISIS?WHAT CRISIS?


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Definition

Network Disruptions

ATM disruptions that impact the

network operations which may be

escalated to a crisis.

Network crisis

means a state ofinability to provide air navigation serviceinability to provide air navigation service at

required level resulting in a major loss of network capacitymajor loss of network capacity, or amajor imbalance between network capacity and demandmajor imbalance between network capacity and demand, or a

major failure in the information flowmajor failure in the information flow in one or several parts of the

network following an unusual and unforeseen situation.


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Phases of OperationsPhases of Operations

PRE ALERTe.g. bad weather

StakeholdersStakeholders:Inform NM

Network Manager:Network Manag

er:Gather infoNOM Mgt alertedAOCC alertedHandled within NM

Disruptions

Managemente.g. strike

StakeholdersStakeholders:Apply local contigencyInform NMRequest measure

Network Manager:Network Manage

r:Gather infoApply measureInform ATCActivate NDMCEvaluate activation of

EACCC

Crisis Managemente.g. ash

StakeholdersStakeholders:Apply local contingencyInform NMRequest measure

Network Manager:Network Manage

r:Declares Crisis

Activates EACCCApplies measuresInforms ATCActivates AOCCTelecon


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EACCC Process

The EACCC Chairman will contactChairman will contact the affected State FocalPoints and those at risk at the start of any crisis,

EACCC is convenedEACCC is convened via meeting or teleconference,

A crisis mitigation policy is discussedpolicy is discussed, agreed and approvedby EACCC. The relevant State Focal Points are responsible for

the endorsement of the policy by their respective states, The remaining State Focal Points are contactedState Focal Points are contacted,

Information is disseminatedInformation is disseminated to r

elevantparties,

When the crisis is resolved, EACCC isEACCC isdeactivateddeactivated,

A debriefing EACCC sessiondebriefing EACCC session is held toaddress the lessons-learned and remainingactions.


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Network Managers Role

During crisis: NM, with the support of EACCC, will coordinate the responsecoordinate the response,

mitigate the impact, and escalate issues to appropriate bodies.

EACCC composition shall be extendedEACCC composition shall be extended to include impacted staterepresentatives and other operational contacts where deemed

necessary by NM. The State Focal Points will be the linklink between their respective locallocalCrisis StructuresCrisis Structures and the EACCC.

During normal times: NM will lead and coordinate the follow-uplead and coordinate the follow-up actions/lessons-learned

stemming from previous crises. EACCC membersEACCC members shall provide feedbackprovide feedback concerning these actions to

NM keeping NM always in the loop.

NM and EACCC will conduct exercisesNM and EACCC will conduct exercises to maintain the high level ofpreparedness for possible crisis events.



EACCC Members

New EACCC shall have 8 permanent members:

The Member State holding the Presidency of the Council,

The Commission,

The EASA,

Eurocontrol, The military,

The air navigation service providers,

The airports, and

The airspace users.

This membership shall be extended

to the State Focal Points when

necessary.



Contacts

Approx. 20 airport contacts available



Questions?

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