26 December 2015 Moodle Implementation at The University of Waikato The Good, The Tough & Lessons...
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Transcript of 26 December 2015 Moodle Implementation at The University of Waikato The Good, The Tough & Lessons...
21 April 2023
Moodle Implementation at The University of Waikato
The Good, The Tough & Lessons Learned
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 2
Outline of presentation
•Where we are now
•Why we changed
•What we did
•Critical decisions
•Success factors
•Lessons learned
Where we are now• Production Moodle Environments
• elearn site + back-up environment
• Moodle Innovation site
• Moodle Train staff professional development site
• Range of Moodle customisations
• Users and Courses• 17,000 users (12,000 active)
• 2,500 papers / courses (750 active)
• 800 Editing Teachers
• Waikato Centre for eLearning• 4 permanent staff
• Mostly happy people21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 3
Why we changed
• Previous LMS - ClassForum • In-house system built on webcrossing platform
• Negative reasons• Limited functionality
• Unstable
• Problems with performance
• No longer supported
• Positive reasons• Re-capture standard of eLearning practice
• Re-establish The University of Waikato as leaders
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 4
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 5
What we did - overview
• Moodle Implementation Phase 1: March 07 – March 08• Objective: Deploy Moodle as the University’s LMS with
appropriate support structures, develop policies and practices around management of the LMS and provide staff with adequate training
• Moodle Implementation Phase 2: March 08 – March 09• Objective: Complete transition to Moodle, enhance the
environment, increase usage and decommission ClassForum
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 6
Expected Challenges
• Performance problems• The Great ClassForum crash of 2001
• Inability to migrate content
• Resistance to change
• Insufficient support
• Gap in functionality• Differences in structure
• Less functionality in some activities
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 7
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 8
Project Milestones – Phase 1
Milestone Completed by
Establish project and team 6 March 2007
Test Environment deployed 13 April 2007
Exploratory Workshops 11 May 2007
Live environment deployed (1.8) 31 May 2007
Live Pilots During B semester
Upgrade live environment (1.9) August 2007(?)
Academic staff training (for setting up papers in Moodle)
During B semester
Moodle live for all online papers 1 November 2007
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 9
Project Milestones – Phase 2
Milestone Completed by
Establish project and teams 28 March 2008
Complete transition to Moodle 11 July 2008
Implement Innovation and Staff Development Moodle sites
16 May 2008
Innovation Pilots B Semester 2008
Establish Professional Development programme
16 May 2008
Report on institutional eLearning Practice
1 October 2008
Complete Moodle development 15 December 2008
Decommission ClassForum 1 December 2008
Work Breakdown & Project Teams
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 10
Critical project decisions during Phase 1
• Full university-wide rollout - not phased implementation• Staged approach
• Exploratory workshops -> pilots -> summer school -> semester A
• Developed to ensure no loss of functionality
• No migration of content
• Delayed encouraging changes in teaching practice till Phase 2
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 11
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 12
Stage 1 – Exploratory Workshops
• Two hour sessions over two weeks
• 75 staff from across all schools, Library and ITS
• Goals• Not training but listening
• Gather User requirements for initial configuration of Moodle
• Gather User requirements for feature enhancements
• Map ClassForum use to Moodle environment
• Familiarisation
• Gain a feel for training requirements
Stage 2 - Pilots
• Moodle 1.8 with no customisation
• 25 papers from all schools
• One-to-one assistance
• Gathering feedback• Student surveys
• Interviews with staff
• Research project
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 13
Stage 3: Full roll-out
• Summer School (starting after 1st November 07)• Smaller number of papers
• Semester A – all go!
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 14
Decision: to not lose functionality
• Why?• Limited resources for support
• Painless as possible
• Required 1.9 functionality• Groupings
• Headache !!! - creeping roadmap dates• When to upgrade current production?
• Which version of 1.9 beta?
• One Moodle environment or two?
• Action: Go-live with 1.9 beta & cherry pick bug fixes
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 15
What we developed
• Contracted Catalyst
• Groups• Groupings
• Automated creation
• Interface options
• Workbook – dialogue• Course based individual dialogue between teacher and student
• Automatic creation of open dialogues for each student
• Automatic update when course membership changes
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 16
What we developed - continued
• Assignment submission• Assignment receipting
• Bulk download
• Forum changes• Reference numbers in chronological view
• Snippet of previous post
• “Show replies” link
• Anonymous posts
• Turnitin integration (Phase 2)• Assignments submitted via Advanced File upload assignment
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 17
Group allocation
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 18
Assignment Receipting
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 19
Decision: No migration of content
• Why?• Difficulty of task
• Moodle has a very different structure
• Positive spin• Encouraged staff to learn the new system
• Provided one-to-one assistance
• Vital importance of managing expectations
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 20
Decision: No pedagogical change
• Why?• Limited support resources
• Spread disruption
• Provided mapping of functionality
• Delayed focus on teaching practice till Phase 2• Via department review processes
• Via Professional Development
• Hosting opportunities to share experiences
• Sponsoring staff to MoodleMoot!
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 21
Success Factors
• Hand picking team members
• Contracting Catalyst – sanity check, training, development
• Establishing high level Steering Committee
• Establishment of Waikato Centre for eLearning (Nov 07 – Feb 08)
• Minimised disruption by developing functional gaps
• Employment of additional staff during transition• 5 people (2fte) to provide one-to-one support during transition
• Constant communication of expectations
• Respecting academics as experts in teaching practice
• Involving distributed IT consultants
• Responsiveness to requests for change
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 22
Lessons Learned
• Don’t trust Moodle roadmap time frame!
• Develop relationship with third party consultants as early as possible
• Establishing trust with staff is vital
• Involve key institutional decision makers
• One-to-one support is greatly appreciated
21 April 2023© THE UNIVERSITY OF WAIKATO • TE WHARE WANANGA O WAIKATO 23