"25 years", LANACO company's monograph

,,Prihvatanje promjena i izazova kreira put uspjeha.’’

“Acceptance of changes and challenges opens up a road to success.”

Nebojša Ninić

Banja Luka 2015.

Izdavač | Publisher: LANACO informacione tehnologije, Banjaluka | LANACO Information Technology Ltd. Banja Luka

Za izdavača | For publisher:

Nebojša Ninić, generalni menadžer | General Manager

Urednik | Editor: Miloš Trkulja

Autori | Authors: Nina Kremenović

Suzana Vukmir Robert Dacešin

Lektori | Lectors: Milena Urukalo

Damir Marjanović

Engleski prevod | English Translation: Velemir Dušanić

Ivan Ćirić Slađana Dragosavljević

Fotografije | Photographs: Aleksandar Arsenović

Mišo Vidović Dragan Prole

Nera Simeunović Foto arhiva kompanije LANACO | Photo archive of Lanaco company

Ilustracije | Illustrations: Slobodan Tabaković

Dizajn i prelom | Design and layout: Nikola Savić

Štampa | Print: Grafomark, Banjaluka

Godina izdanja | Year of release: 2015.

Tiraž | Number of copies: 500

Ova publikacija u cjelini ili u dijelovima ne smije se umnožavati, preštampavati ili prenositi u bilo kojoj formi ili bilo kojim sredstvom bez dozvole autora ili izdavača, niti može biti na bilo koji drugi način ili bilo kojim drugim sredstvom distribuirana ili umnožavana bez odobrenja izdavača. Sva

prava za objavljivanje ove knjige zadržavaju autor i izdavač po odredbama Zakona o autorskom i srodnim pravima BiH/2010.

This publication, in whole or in parts, may not be copied, reprinted or transferred in any form or by any means without permission of the author or publisher, nor may it be in any form or by any other means distributed or reproduced without permission of the publisher. All rights for the publication of the book are reserved by the author and publisher under the provisions of the Law on Copyright and Related Rights of BH/2010.

SADRŽAJ CONTENTS

REČ UREDNIK EDITOR’S WORD

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SEKTORI SECTORS

NAGRADE I PRIZNANJA

AWARDS AND RECOGNITIONS

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REČ UREDNIKA

EDITOR’S WORD

re četvrt veka u Banjaluci, tada snažnom industrijskom centru stare Jugoslavije, rodila se ideja da se poslovni uspeh može ostvariti drugačijim putem kroz

preduzetnički napor. Trasa toga puta, u vremenu najvećih istorijskih izazova na ovim prostorima, nije uvek bila jasno iscrtana, bila je poslovno zahtevna, tražila je ultimativni nivo verovanja i veliku sposobnost prilagođavanja. Nakon nekog vremena jaka vera u ispravnost ideje da se kroz privatnuinicijativumoguostvaritizacrtaniposlovni planovi, koji su se posmatrani kroz prizmu toga vremena mogli nazvati možda i nerealnim željama, prerasta u viziju jednog čoveka, koja postaje vodilja čitave njegove porodice. Rezultate vizije jednog čoveka, prolazna vremena ostvarivanja zacrtane poslovne strategije, faktore uspeha i rasta i mnogo toga još ćete naći u ovoj monografiji koja obeležava 25 godina od osnivanja kompanije LANACO informacione tehnologije iz Banjaluke.

Priča o kompaniji generalno posmatrano s ove vremenske distance se možda i ne razlikuje od ostalih poznatih primera uspeha u ovoj grani industrije na globalnom nivou. Tako će mnogi zaključiti da je sasvim očekivano da se u informatičku delatnost krene baš iz Banjaluke, u to vreme jednog od najvećih centara elektronike u ovom delu Evrope. Ovakva industrijska orijentacija grada je garantovala dostupnost kadrova, izgrađeni

quarter century ago in Banja Luka, a great industrial centre of the old Yugoslavia at the time, the idea was born that business success can be achieved through the

different entrepreneurial effort. The route of this road, at the time of the greatest historical challenges in this area, was not always clearly drawn, it was the business demanding and was looking for the ultimate level of belief and a great capacity to adapt. After some time a strong faith in the validity of the idea that through private initiative can achieve defined business plans, which were observed through the prism of the time could perhaps call unrealistic wishes, becomes a vision of one man, that becomes the guiding of his entire family. The results of the vision of one man, lap times of achieving the set business strategy, factors of success and growth and much more you will find in this monograph, which marked the 25th anniversary of the founding of the company LANACO Information Technology from Banja Luka.

The story of the company, generally speaking, from this distance is perhaps no different from other known examples of success in this industry at global level. So many will conclude that it is quite expected to go with the IT industry right from Banja Luka, at the time one of the largest electronics centres in this part of Europe. Such industrial orientation of town guaranteed availability of staff, built educational

obrazovni sistem koji je kreirao novi potencijal u mladim stručnjacima, globalnu prepoznatljivu vezu lokacije s elektronikom i još mnogo sličnih asocijacija koje se mogu lako kreirati kroz tradiciju razvoja elektronike u Banjaluci.

Specifičnost uspeha kompanije se, međutim, već pretpostavljate, krije u detaljima koji zapravo kreiraju prepoznatljiv set njenih vrednosti, sa jedne i iskričavog duha koji stremi ka inovacijama i kontinuiranom stvaranju nove informatičke vrednosti za građane, privredu i javni sektor, sa druge strane. Ono što LANACO izdvaja od drugih je korporativna atmosfera koja se prepoznaje negde u prelazu između snažnog timskog duha i jake porodične posvećenosti. Iz ovakvog internog odnosa kreira se dodatni kvalitet koji se na tržištu prepoznaje kroz jasno diferencirani nastup. Raditi danas u kompaniji jednostavno znači prihvatiti LANACO način života.

Uspešno balansiranje između, u vremenu posmatranih, realnih finansijskih potencijala kompanije i njene gladi za permanentno ulaganje u razvoj novih proizvoda, rešenja i plasiranje usluga obezbedile su da se zadrži pravac kretanja uz zadovoljavajući tempo i izbegnu brojne opasnosti koje vrebaju u softverskoj industriji, a definisani su rizikom ulaganja i veličinom neizvesnosti u prihvatanju savremenih tehnoloških rešenja na tržištu koje se razvija.

Za ispunjenje svake poslovne vizije, pretočene u pobedničku strategiju i operativne planove, stoje samo i jedino ljudi. Zato je LANACO izuzetno ponosan da je u prethodnih četvrt veka uspeo da napravi autentičan sistem koji neguje visoke kriterijume vrhunske tehnološke ekspertize kroz koji kreira stručnjake spremne da odgovore najvećim izazovima pred kojima se kompanija konstantno nalazi u segmentu osvajanja novih tehnologija i pravljenja kompleksnih aplikacija te kreiranja sistemskih rešenja poslednje generacije. Ulaganje u mlade stručnjake predstavlja jedan od

system that created new potential in young professionals, globally recognized connection of the location with electronics and many similar associations that can be easily created through the tradition of electronics in Banja Luka.

The specificity of the company’s success, however, you already guessed, is in the details that actually create a distinctive set of its values, on the one hand and sparkling spirit that strives for continuous innovation and creating new IT value for citizens, the economy and the public sector, on the other hand. What differentiates LANACO from others is a corporate atmosphere that is recognized somewhere in the transition between the strong team spirit and strong family commitment. An additional quality is created from this internal relationship that the market recognizes through the clearly differentiated performance. To work at the company today simply means accepting LANACO lifestyle.

Successfully balancing between, in the time observed, realistic financial potential of the company and its hunger for permanent investment in the development of new products, solutions and marketing services have provided to keep the direction of movement with a satisfactory pace and avoid the many dangers that lurk in the software industry, and that are defined by investment risk and size of uncertainties in the implementation of modern technological solutions in developing market.

To fulfill every business vision, translated into a winning strategy and operational plans, stand just and only men. Because of that LANACO is extremely proud that in the past quarter-century, the company managed to create a genuine system that fosters high standards of superior techno l o g i c a l expertise through which creates professionals ready to respond to major challenges the company is constantly facing in the field of mastering new technologies and developing complex applications

stubova njenog tržišnog uspeha i kriterijum koji je obezbedio kontinuiran rast koji prevazilazi okvire domaćeg tržišta.

Otvaranjem Tehnološkog centra, koje se očekuje u narednim mesecima, kompanija želi da kreira na ovim prostorima jedinstveni hram informatičkog znanja u kome će na jednom mestu moći da primeni sva dosadašnja iskustva u segmentu razvoja ljudskih potencijala do granica izvrsnosti, želeći time da pruži mogućnost kreiranja jedne edukativno-razvojne platforme koja bi na duže staze obezbedila podsticaj ekonomskog razvoja posmatranog u najširem smislu.

Kao i do sada, kompanija će nastaviti da kreira nova rešenja, da pruža šansu mladim stručnjacima iz čitavog regiona da realizuju svoj puni potencijal i snažno podržava razvoj društvene zajednice. LANACO želi da IT rešenja i usluge načini jednostavnim i široko dostupnim kako bi obezbedio bolji i sigurniji život građana, poslovanje privrednih subjekata, te kreirao kvalitetnu budućnost za sve. Na kraju, LANACO je jedna tako dobra i pitka priča o uspehu u jednoj od najkonkurentnijih grana globalne privrede na početku XXI veka, koju svakako treba ispratiti.

and creating system solutions of the latest generation. Investing in young professionals is one of the pillars of its market success and criteria that provided a continuous growth that exceeds the scope of the local market.

By opening the Technology Centre, which is expected in the coming months, the company wants to create a unique temple of IT knowledge in the region where in one place LANACO will be able to implement all previous experiences in the field of human resources development to the limits of excellence, wanting to provide the ability to create one educational development platform that would in the long run provide the impulse to economic growth.

As well as till now the company will continue to create new solutions, to provide an opportunity for young professionals from throughout the region to realize their full potential and strongly support the development of the community. LANACO wants to make IT solutions and services simple and widely available in order to provide a better and safer life of citizens, business undertakings, and to create a better future for all. In the end, LANACO is one so good and pure success story in one of the most competitive branches of the global economy at the beginning of the twenty first century that everyone should follow.

Miloš Trkulja

urednik | editor

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NAŠIH 25 GODINA

OUR 25 YEARS 1

1 NAŠIH 25 GODINA | OUR 25 YEARS

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NAŠIH 25 GODINA

OUR 25 YEARS

Globalno uspješne kompanije su po pravilu

borbu na tržištu počinjale s velikom energijom, inovativnim idejama i vjerom da mogu da donesu promjenu i sebi

obezbijede poslovni uspjeh. U svijetu informatike često ćemo naići da se ti počeci poistovjećuju sa poslovanjem koje je započeto iz garaže, prostora u kojem je uspješan poslovni ambijent kreiran najviše zahvaljujući viziji, pobjedničkoj mješavini energije zaposlenih, ideja koje mijenjaju realnost, primjenjivog znanja i vjerovanju da su promjene moguće. Nakon 25 godina, kada se osvrnemo unazad, stiče se utisak da ni početak rada kompanije LANACO nije bio drugačiji, već autentično informatički sa inicijalnom pobjedničkom mješavinom koja će kasnije postaviti neke od informatičkih standarda na tržištu Bosne i Hercegovine. Svakako, to je ono što LANACO danas suštinski razlikuje od ostalih konkurenata na informatičkom tržištu regiona. Možda i najvažnije za tržišno verifikovanje početnih očekivanja leži u tragičnoj istini da pridjevi „uspješna“ i „velika“, nažalost, rijetko stoje uz imenicu „kompanija“ ako je ista u domaćem vlasništvu, što je tmurna, ali realistična slika ekonomija u državama nastalim raspadom Socijalističke Federativne Republike Jugoslavije. U slučaju kompanije LANACO to samo predstavlja izuzetak koji potvrđuje ovo pravilo.

lobally successful companies generally started their struggle in the market with great energy, innovative ideas and the faith that they can bring a change and ensure

business success. In the world of computer science we can often find that these beginnings are identified with the business that started from the garage, the room where the thriving business environment was created mainly thanks to the vision, the winning mix of employees’ energy, ideas that change reality, applicable knowledge and belief that change is possible. After 25 years, when we look back, it seems that even the beginning of the LANACO company was not different, but informatically authentic with the initial winning mixture that will later set up some of the informatics standards in the market of Bosnia and Herzegovina. Surely, that’s what makes LANACO fundamentally different today from other competitors in the ICT market in the region. Perhaps most importantly for the market verification of initial expectations lies in the tragic truth that the adjectives “successful” and “large”, unfortunately, rarely stand next to the noun “company” if it is in domestic ownership, which is bleak but realistic picture of the economy in countries emerged after dissolution of Socialist Federal Republic of Yugoslavia. In the case of LANACO company it only represents an exception that proves the rule.

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Iako je nastala u veoma trusnim vremenima, u periodu tektonskih promjena na globalnom nivou definisanih pravcem zapad - istok i početka sukoba na teritoriji ex-Yu, u momentima kada časovnici pokazuju da se vrijeme analognog doba pretvara u digitalno, kompanija LANACO ilustruje pozitivan primjer transformacije male porodične firme u ozbiljnu regionalnu kompaniju, koja danas, snagom pozitivne energije zaposlenih, znanja i vještina menadžmenta, okuplja više stotina zaposlenih koji streme ka istom cilju. Tokom čitavog puta njene osnovne vrijednosti se nisu mijenjale, a odnos prema zaposlenima i široj društvenoj zajednici ostao je prepoznatljiva karakteristika kompanije. Zato je i danas, poslije četvrt vijeka postojanja, LANACO na to izuzetno ponosan, možda najviše zato jer su rezultati dolazili kao neka vrsta šireg prihvatanja inovacija ponuđenih korisnicima, kao i tržišnih nagrada za vjerovanje da je uspjeh moguće ostvariti mobilisanjem perspektivnih mladih ljudi koji su vjerovali u ispunjenje jedne vizije.

VIZIJA

Although it was created in a very turbulent times, a period of tectonic changes globally defined in the west - east direction and beginning of the conflict on the territory of former Yugoslavia, in moments when clocks show the time of the analogue era is converting towards digital era, LANACO illustrates the positive example of the transformation of small

family company into a serious regional company, 11

which today, through the power of positive energy

of employees, knowledge and management skills, brings together hundreds of employees who strive toward the same goal. Throughout the times its core values have not changed, and relationships with employees and the wider community remained distinguishing feature of the company. That is why today, even after a quarter of century of existence, LANACO is extremely proud of that fact, perhaps the most because the results came as a sort of wider adoption of innovations offered to users as well as the market rewards for believing that success can be achieved by mobilizing promising young people who believed in the fulfillment of a vision.

Obezbijediti vrhunska IT rješenja državnoj upravi, privredi i građanima s ciljem maksimizacije benefita od korišćenja najmodernijih tehnologija koji dovode do ostvarivanja neophodne stope privrednog rasta, kroz rast produktivnosti i optimizaciju resursa u privredi, povećanje efikasnosti i kvaliteta rada svih segmenata državne uprave i opšti rast standarda svih građana. Kontinuirano korišćenje tehnologije posljednje generacije uz puno uvažavanje osnovnih vrijednosti kompanije LANACO kao što su: inovativnost, znanje, kvalitet, mladost i transparentnost.

VISION

Providing top IT solutions for public administration, businesses and citizens with the aim of maximizing the benefits from the use of the most modern technologies that lead to the realization of the necessary economic growth rates, through the growth of productivity and optimization of resources in the economy, increasing the efficiency and quality of work of all parts of the public administration and the general rise in standards of all citizens. Continuous use of the technology of the last generation with full respect for the basic values of the LANACO company such as: innovation, knowledge, quality, youth and transparency.


Idejaoosnivanjukompanije LANACOrađasekrajem osamdesetih, odnosno početkom devedesetih godina XX vijeka u Banjaluci u trenucima kada su se sprovodile ekonomske reforme poznate kao “Markovićeve reforme”, koje su omogućile da se na sceni tadašnje države promoviše preduzetnički duh. Kao rezultat ovakvog pristupa privatne firme su cvjetale, pa je društvena i privredna

12 slika dobijala sve više pozitivan tržišni karakter. Međutim, većina nije mogla ni da nasluti da će se paralelno sa pozitivnim ekonomskim promjenama dešavati i ogromna politička previranja, koja su polako gurala državu u pakao rata.

Zahvaljujući Anti Markoviću, s kojim je Nebojša Ninić radio i od njega učio u jugoslovenskom gigantu, preduzeću “Rade Končar”, osamdesetih godina prošlog vijeka, kod njega se polako stvarala ideja o pokretanju privatnog biznisa. Ako možemo reći da je svako od vlasnika danas globalno prepoznatljivih kompanija imao nekog učitelja ili barem uzor, onda je potpuno jasno da je Ante Marković u tom vremenu bio pravi izbor.

Prije nego što će kročiti na nesigurne staze kao što je privatno preduzetništvo 1990. godine, Ninić je promišljao o oblastima kojim će se kompanija baviti. Kao prirodan izbor nametale su se oblasti telekomunikacija i kompjutera, s obzirom na to da je prvi čovjek kompanije LANACO magistrirao elektrotehniku na fakultetu u Zagrebu i stekao primijenjena menadžment znanja u preduzeću “Rade Končar”. U tom svjetlu ovakva odluka je obezbjeđivala nastavak rada u relativno sličnom informatičkom ambijentu koji je doživljavao eksplozivni razvoj i već tada pokazivao da će dometi ove grane industrije determinisati budući ekonomski rast na svjetskom nivou.

Porodična firma LANACO bila je smještena u centru Banjaluke u barakama na Paskolinoj ciglani. Broj zaposlenih se permanentno povećavao, pa se kompanija morala seliti sa lokacije na lokaciju kako bi zaposlenima bili obezbijeđeni najbolji

The idea of establishing the LANACO company was born in the late eighties and early nineties of the twentieth century in Banja Luka in the moments when economic reforms were being implemented known as the “Marković Reforms”, which made it possible to promote the entrepreneurial spirit on the scene of former state. As a result of this approach, private companies have bloomed, and the social and economic picture received more positive market character. However, most could not even imagine that in parallel with the positive economic changes, huge political upheavals will occur, which slowly pushed the country into the hell of war.

Thanks to Ante Marković, whom Nebojsa Ninić worked with and learned from him in the Yugoslav giant company “Rade Koncar”, in the eighties, when he slowly created the idea of starting a private business. If today we can say that each of the owners, globally recognizable companies had a teacher or at least a model, it is quite clear that Ante Marković at that time was the right choice.

Before he would set foot on unsafe routes such as private enterprise in 1990, Ninić was thinking about the areas in which the company will engage. As a natural choice the field of telecommunications and computers imposed, considering that the first man of LANACO had a MS in Electrical Engineering at the University of Zagreb and gained applied knowledge in management in company “Rade Končar”. In light of this decision provided by continuing to work in relatively similar IT environment that experienced explosive development and already showed that the achievements of the industry determine future economic growth at the global level.

LANACO, the family company, was located in the barracks in the part of the centre of Banja Luka called Paskolina ciglana. The number of employees was constantly increasing, so the company had to move from one location to the other were employees would be secured by the best working conditions. Bearing in mind the continuous growth

uslovi za rad. Imajući u vidu kontinuirani rast broja zaposlenih, ne čudi podatak da je kompanija do danas promijenila više od deset lokacija na teritoriji grada Banjaluke. Takođe, tokom sukoba na teritoriji Jugoslavije kompanija je nekoliko godina poslovala u Beogradu.

Stoga su u prvim godinama poslovanja kompanije, nakon početnih uspjeha i stvaranja kritične mase energije potrebne za uspjeh na tržištu, uslovi za rad postali gotovo nemogući upravo zbog rata koji je počeo 1991. godine. To vrijeme, kad se mijenja cjelokupan privredni ambijent na ovom prostoru, karakteriše propadanje državnih i društvenih giganata, hiperinflacija koja će biti upisana u istorijska dokumenta kao jedna od najvećih ikad u svijetu, ekonomska izolacija zemlje

of employees, it is not surprising that the company till today has changed more than ten locations in the city of Banja Luka. Also, during the conflict in Yugoslavia the company has operated in Belgrade a few years.

Therefore, in the first years of the company’s 13

business, after initial success and the creation of a critical mass of energy required for success in the market, the working conditions have become almost impossible because of the war that began in 1991. This time, when the overall business environment in this region was changing, is characterized by deterioration of state and social giants, hyperinflation, which will be recorded in historical documents as one of the largest ever in

Prva lokacija kompanije LANACO, Paskolina ciglana, Banjaluka LANACO company’s first location, Paskolina ciglana, Banja Luka


i sankcije, nestašice struje i vode, te drugih dobara neophodnih za egzistenciju građana, ali i privrede uopšte.

Svi ovi problemi onemogućili su kompaniji da ostvari zacrtane planove i realizuje definisane projekte, te da se razvija tempom koji je zamišljen

14 u momentu osnivanja kompanije 1990. godine. No, i u tako ekstremnim uslovima početkom devedesetih LANACO je uspio da sačuva supstancu, kako u dijelu kreativnog potencijala, tako i ljudskih kapaciteta, stvarajući temelje za budućnost.

Početni rast kompanije obezbijeđen je uspješnom saradnjom sa partnerima iz Kine, kroz koju su stvorene prve kompetencije i kreirane različite ekspertize, posebno u segmentu hardverske infrastrukture.

Nakon potpisivanja Dejtonskog mirovnog sporazuma 1995. godine, kompanija nastavlja sa daljim razvojem. U tom periodu osjetio se duh optimizma u cijelom društvu, pa tako i među samim privrednicima. Ovaj talas ekonomskog poleta nije mimoišao ni LANACO. Trudeći se da isprati svjetske trendove u domenu informaciono- komunikacionih tehnologija, te domaćem tržištu ponudi kompleksna tehnološka rješenja, kompanija 1997. godine osniva Inecco, prvi komercijalni internet provajder u BiH. Tih godina počinje da se rađa ideja da kompanija LANACO bude pionir i u nekim drugim, isto tako strateški značajnim IKT oblastima.

Do dvijehiljaditih LANACO je dominantno bio fokusiran na hardversku industriju. Već krajem 2001. godine u kompaniji dolazi do formiranja sektora. Tako u narednih godinu dana nastaju sektori: prodaje i marketinga, proizvodnje i razvoja softvera, projektovanja i razvoja telekomunikacionih sistema, poslovne administracije, servisa i proizvodnje.

the world, the economic isolation of the country and sanctions, shortages of electricity and water, and other goods necessary for the existence of citizens but the economy in general.

All these problems have prevented LANACO to realize its determined plans and implement defined projects, and to develop at a pace that was conceived at the time of the company’s foundation in 1990. However, even in such extreme conditions of the early nineties, LANACO has managed to preserve the substance, not only in a part of the creative potential but also in human capacity, creating a foundation for the future.

The initial growth of the company was provided by successful cooperation with partners from China, through which first competencies and a variety of expertise have been created, especially in the hardware infrastructure.

Following the signing of the Dayton Peace Agreement in 1995, the company continued with further development. During this period the spirit of optimism was felt throughout society, among the businessmen as well. This wave of the economic boom has not bypassed LANACO. Trying to keep pace with global trends in the field of information and communication technologies, as well as to offer complex technological solutions in the domestic market, the company establishes Inecco in 1997, the first commercial Internet service provider in Bosnia and Herzegovina. In those years the idea starts to grow that the LANACO company should become a pioneer in some other equally strategically important ICT areas.

By the 2000s, LANACO is predominantly focused on the hardware industry. Already in late 2001 the company did the forming of sectors. Therefore, in the following year formed sectors were: sales and marketing, software production and development, design and development of telecommunications systems, business administration, service and production.

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Milenijumski plakat kompanije LANACO LANACO company’s Millenium poster

Ovaj period razvoja kompanije obilježilo je i intenziviranje saradnje sa globalno poznatim vendorima u IKT segmentu. Kreirane su snažne poslovne veze sa kompanijama DTK, “Panasonic“, “Cisco“, “Ericsson“ i “Microsoft“, zahvaljujući kojima dolazi do velikog transfera znanja u segmentu tehnologije i boljeg razumijevanja biznis procesa, što je dalo strateški doprinos adekvatnijem koncipiranju autentičnog poslovnog pristupa kompanije LANACO, koji je danas jasno prepoznat na regionalnom tržištu. Saradnja koja je uslijedila sa kompanijama HP, “Oracle“, SAP, “Intel“, “Kaspersky“, “Fujitsu“, “VMware“, EMC2, “Fortinet“, ’’Schneider electric’’ i “Huawei“ samo je doprinijela njenom prilagođavanju u pravcu pravovremenog odgovora na brojne izazove prepoznate na globalnom IKT tržištu početkom XXI vijeka.

This period of the company’s development was marked by intensification of cooperation with globally known vendors in the ICT segment. Strong business relationships were created with companies DTK,Panasonic,Cisco, Ericssonand Microsoft,thanks to which there was a large transfer of knowledge in the field of technology and a better understanding of business processes, giving a strategic contribution to more adequate conception of authentic business approach of LANACO Company, which is now clearly recognized on the regional market. The cooperation that followed with HP, Oracle, SAP, Intel, Kaspersky, Fujitsu, VMware, EMC2, Fortinet, Schneider electric and Huawei only contributed its adaptation towards the timely response to the numerous challenges identified in the global ICT market at the beginning of the twenty-first century.


Osnivanjem Sektora za proizvodnju i razvoj softvera kompanija je u biznis smislu ušla u potpuno novu fazu razvoja, napuštajući do tada dominantno hardverski fokus. Ovaj moment predstavlja strateški najvažniji trenutak u dosadašnjih 25 godina postojanja kompanije. Kroz rad ovog sektora LANACO demonstrira volju i želju da se uhvati u koštac sa najnovijim izazovima, što će

16 lansirati kompaniju u sam vrh IT sektora u BiH, te je pretvoriti u ozbiljan privredni i uvažen društveni činilac na teritoriji cijele Bosne i Hercegovine. Na ovaj način kompanija još jednom pokazuje svoju fleksibilnost i adaptibilnost u postojećim tržišnim uslovima, ali i globalnim ekonomskim trendovima uslovljenim tehnološkim promjenama koje se danas dešavaju velikom brzinom.

Kako bi se osigurali visoki kvalitet rada i poštivanje globalno prihvaćenih standarda, menadžment kompanije je odlučio da 2004. godine uđe u proces ISO sertifikacije. U narednom periodu dobijeni su sljedeći sertifikati:

1. ISO 9001:2008

2. Menadžment IT servisa: ISO/IEC 20000:2011

3. Sistem menadžment bezbjednosti informacija ISO/IEC 27001:2005

The establishment of the Sector for the production and software development, the company entered into a completely new phase of development, in terms of business abandoning so far dominant hardware focus. This moment represents a strategically most important moment in the past 25 years existence of the company. Through the work of this sector LANACO demonstrates the will and desire to cope with current challenges, which will launch the company to the top of the IT sector in BIH and turn it into a serious economic and reputable social factor across Bosnia and Herzegovina. In this way, the company once again shows its flexibility and adaptability in the current market conditions and global economic trends imposed by technological changes that are now occurring at high speed.

In order to ensure a high quality of work and compliance with globally accepted standards, the company’s management decided to enter into the process of ISO certification in 2004. In the forthcoming period, the following certificates were gained:

1. ISO 9001: 2008

2. Management of IT Services: ISO / IEC 20000: 2011

3. Management Information Security System ISO / IEC 27001: 2005

Budući da je kompanija prepoznala vrijednost znanja kao resurs neophodan za njen rast i razvoj, 2006. godine osniva se Sektor za IT rješenja i edukaciju, koji je u početku bio oslonac za interno obučavanje zaposlenih, prerastajući kasnije u ozbiljan dio kompanije koji znanja ljudi iz kompanije, ali i izvan nje distribuira specifičnom, ali i širem krugu korisnika.

Uvažavajući snagu kompanije i široki portfolio rješenja, LANACO je u cilju veće regionalne vidljivosti imao više zapaženih nastupa na referentnim manifestacijama u Evropi na kojima je osvajao brojne nagrade.

Posebno je vrijedno istaći prisustvo kompanije kao izlagača na londonskom “BETT Show“, najvećem sajmu informacionih tehnologija u obrazovanju na svijetu, gdje se LANACO predstavio projektom “DosITej” i rješenjem “EduIS“.

Since the company has recognized the value of knowledge as a resource that is essential for the growth and development of the company, in 2006 was established the Sector for IT solutions and education, which was initially support for internal training of employees, growing later into the serious part of the company that knowledge of people

from the company but also outside it, distributes to 17

specific but also to wider range of users.

Taking into account the strength of the company and broad portfolio of solutions LANACO, in order to increase regional visibility, had more notable appearances on reference events in Europe where numerous awards were won.

It is especially worth to emphasize the company’s presence as exhibitor at the London BETT Show, the largest fair of information technologies in education in the world, where LANACO introduced the project “DosITej” and solution “EduIS’’.

MISIJA

LANACO želi da postane IT lider prepoznat po zaokruženoj ponudi, od prodaje hardvera, preko aplikativnog softvera i telekomunikacija, do sistema integracije svih IKT komponenti u efikasne, fleksibilne i pouzdane kompleksne informacione sisteme namijenjene različitim segmentima regionalnog tržišta.

LANACO je kompanija koja kreira inovativna rješenja bazirana na korišćenju tehnologije posljednje generacije, koja se u potpunosti prilagođava potrebama i zahtjevima krajnjeg korisnika, čije je finalno zadovoljstvo najvažniji kriterijum uspjeha za kompaniju LANACO.

MISSION

LANACO wants to become IT leader recognized for a complete selection of hardware sales, through application software and telecommunications, to system integration of all ICT components in efficient, flexible and reliable complex information systems created for different segments of the regional market.

LANACO is a company that creates innovative solutions based on the use of the latest generation technology, which is fully adapted to the needs and demands of the end user, whose final satisfaction is of the most important criteria for the company’s success.


Doprinoskojije kompanija dala razvoju obrazovnog sistema u Republici Srpskoj nije ostao nezapažen. Tako je u prestižnom godišnjem katalogu Kembridž univerziteta, 2014. godine, u poglavlju “Guide to Excellence” dat prikaz “DosITeja” i “EduISa”. U istoj publikaciji ovi projekti su našli svoje mjesto i u danas aktuelnom izdanju za 2015. godinu. Takođe, kompanija “Intel“, svjetski lider u segmentu

18 promocije prihvatanja savremenih IKT sredstava u obrazovanju, prepoznala je projekat “DosITej” i njemu posvetila globalnu studiju slučaja dobre prakse.

U strategiji ekspanzije na druga tržišta i šireg prisustva kompanije u segmentima u kojima posjeduje napredna rješenja i visok nivo ekspertize, kompanija je otvorila kancelarije u Sarajevu i Beogradu.

The contribution the company has given to development of the education system in the Republic of Srpska did not go unnoticed. Thus, in the prestigious annual catalogue of the University of Cambridge, in 2014, in the chapter “Guide to Excellence” was given display of “Dositej” and “EDUIS”. In the same publication, these projects have found their place in today current issue for 2015. Also, Intel, the world leader in promoting the adoption of modern ICT resources in education, recognized the project “Dositej” and dedicated to it a global case study of good practice.

In the strategy of expansion into other markets and the broader presence of company in the segments in which it owns advanced solutions and high level of expertise, the company has opened offices in Sarajevo and Belgrade.

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LANACO je uspio da izgradi prepoznatljiv imidž i da se diferencira na tržištu razvijajući nedjeljiv interni duh zajedništva, gradeći uspješne timove mladih stručnjaka vremenom stvarajući danas već svima poznatu korporativnu kulturu baziranu na glavnim vrijednostima: inovativnosti, znanju, kvalitetu, mladosti i transparentnosti. Kontinuirano ulaganje u profesionalni razvoj svakog zaposlenog, stvaranje snažnihcentaratehnološkeekspertize, posvećenost inovacijama i otvorenost za napredovanje kako u vertikalnom, tako i u horizontalnom smjeru svakog od zaposlenih, te jasna vizija i misija, uz realno postavljene poslovne ciljeve na godišnjem nivou, stvorili su od kompanije organizaciju u kojoj ljudi žele da rade. Tako i treba prihvatiti izbor kompanije za najpoželjnijeg poslodavca u IT sektoru u BiH, koju je dodijelio Posao.ba 2015. godine.

LANACO had managed to build a recognizable image and to differentiate itself in the market by developing internal indivisible community spirit, building successful teams of young professionals eventually creating today everyone’s famous corporate culture based on our core values: innovation, knowledge, quality, youth and transparency. Continuous

investment in the professional development of each 19

employee, creating a strong centres of technological

expertise, commitment to innovation and openness to advance both vertical and horizontal directions of each of the employee, and a clear vision and mission, with realistically achievable business goals on an annual basis, we have made the company as an organization where people want to work. Thus it should accept the selection of the company for the most desirable employer in the IT sector in BiH, which was awarded by Posao.ba in 2015.

Nina Kremenović, PR menadžer kompanije LANACO prima nagradu Najpoželjniji poslodavac u IT sektoru u BiH za 2015. godiinu Nina Kremenovic, PR Manager LANACO Company receives the award for The Best Employer in IT sector in Bosnia and Herzegovina for 2015.


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Danas, četvrt vijeka od osnivanja, LANACO očekuje da u narednim godinama svoje poslovanje definiše kroz koncept inovativnog Tehnološkog centra u kojem će raditi oko 600 zaposlenih. Ovakav pristup će neminovno dovesti do otvaranja potpuno novih segmenata poslovanja koji će jednim svojim dijelom sigurno biti odgovor kompanije na promjene koje se dešavaju na globalnom IT tržištu,

a drugim rezultat njene želje da zadrži tempo promocije inovacija i kontinuiranog razvoja mladih stručnjaka zaposlenih u njoj.

Today, a quarter of century since its founding, LANACO expects that in the coming years, defines its business through the concept of the innovative Technology Centre where about 600 employees will work. This approach would inevitably lead to the creation of entirely new segments of business that will in part surely be the company’s response to the changes taking place in the global IT market, and the other as a result of its desire to maintain the pace of promotion of innovation and continuous development of young professionals working in it.

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LANACO je jedna od rijetkih domaćih kompanija koja posjeduje atribute uspješnosti. To je kompanija koja ima tradiciju, a široko je okrenuta ka budućnosti. Pruža šansu mladosti, posjedujući iskustvo. Od početka prati trendove i prihvata inovacije. To je kompanija koja cijeni i njeguje istinske vrijednosti koje na duže staze, snagu i neobuzdanost mladosti, propuštenu kroz filter tehnološke ekspertize, pod trenerskom kontrolom iskusnog menadžmenta, pretvara u tržišno vrijedan kvalitet koji donosi lidersku poziciju. U tako definisanom procesu to donosi rezultate koji u početku izgledaju kao pomjeranje plohe, ali koji neprekidnom upornošću, edukacijom i rukovođenjem narastaju do nivoa stijene, na duže staze postajući vidljivi poput planine.

LANACO is one of the few domestic companies possessing the attributes of success. It is a company that has a tradition, and widely faces the future. It offers a chance to youth, owning experience. Since the beginning follows the trends and accepts innovations. It is a company that values and nurtures the true values in the long run, the strength and wildness of youth, passed through the filter of technological expertise, that under coaching

supervision of an experienced management, turns into a market worth quality which brings to a leading position. In such a defined process, it delivers results that initially look like shifting surface, but that with continuous persistence, education and leadership grow to the level of the rock, in the long run by becoming obvious like a mountain.

Tehnološki centar kompanije LANACO u Banjaluci LANACO Company Technology Centre in Banja Luka


ODNOS PREMA ZAPOSLENIMA

Menadžment kompanije snažno podržava koncept da jedino zadovoljni zaposleni mogu dostići svoj puni potencijal. Zbog toga kompanija obraća veliku pažnju na odnos prema zaposlenima.

Kako se u kompaniji LANACO, i pored uvažavanja zaposlenih, želi pokazati da se cijeni uloženi napor, razvijen je sistem nagrađivanja u skladu sa planskim upravljanjem ljudskim potencijalima. Sve ovo doprinosi stvaranju pozitivne radne atmosfere i osjećaja zajedništva unutar kompanije.

22 LANACO, takođe, učestvuje u razvijanju dobrih odnosa između zaposlenih organizovanjem izleta, rekreativnih i sportskih aktivnosti. Prateći standarde upravljanja ljudskim potencijalima u svijetu, LANACO je usvojio i „team building“ kao način da se zaposleni međusobno upoznaju i druže van radnog vremena kako bi i nakon ovih neformalnih aktivnosti u poslovnim zadacima davali najefektivnije rezultate. Isto tako, brinući za zaposlene i njihove porodice, ali i za natalitet u širem smislu, kompanija ima poseban program koji stimuliše mlade bračne parove za proširenje porodice.

U odnosu prema zaposlenima kompanija je otišla i korak dalje u cilju stvaranja preduslova za njihov kvalitetniji život kroz projektovanje i izgradnju stambenih jedinica u banjalučkom naselju Ada, neposredno u blizini Tehnološkog centra. Riječ je o stambenim jedinicama niže spratnosti sa dvorištem, garažnim mjestima i ostalim pratećim sadržajima koji treba da obezbijede udobnost života u etažnim stanovima. Prije izgradnje stambene jedinice uvažiće se potrebe budućih stanara kako bi se isprojektovali stanovi po njihovoj mjeri. Površina stanova koji su trenutno u izgradnji je 80 metara kvadratnih, a zaposleni će ih dobiti po povlašćenim cijenama, znatno nižim od tržišnih, uz povoljne uslove finansiranja i rokove otplate. Prva stambena jedinica počela je sa izgradnjom u decembru 2014. godine.

Budući da je odnos prema zaposlenima jedna od najvažnijih vrijednosti kompanije, dosta se ulaže u njihovo usavršavanje i edukaciju. Stoga kompanija organizuje mnogobrojne interne i eksterne obuke za inženjere informacionih tehnologija, ali i obuke iz oblasti poslovnih vještina i ECDL kurseve, kao i druge obuke za koje zaposleni pokazuju interesovanje, a mogu im biti od pomoći da ostvare svoj puni potencijal.

Stambene jedinice za zaposlene kompanije LANACO, Banjaluka Housing units for LANACO company employees, Banja Luka

RELATIONSHIP WITH EMPLOYEES

The company’s management strongly supports the concept that only satisfied employees can reach their full potential. Thus, the company pays great attention to the relationship with the employees.

Since LANACO company, despite the appreciation of its employees, wants to show appreciation of the effort, the reward system was developed in accordance with the planned human resources management. All this contributes to creating a positive working atmosphere and a sense of community within the company.

23 LANACO also participates in the development of good relations between employees organizing trips,

recreational and sports activities. Following the standards of managing human potential in the world, LANACO has adopted a “team building” as a way for employees to know each other and socialize outside working hours in order to give, after these informal activities, the most effective results in business tasks. In addition, caring for employees and their families, but also for the birth rate in a broader sense, the company has a special program that encourages young married couples to expand the family.

In relation to employees the company has gone a step further in order to create the preconditions for their quality of life through the design and construction of housing units in the Banja Luka suburb of Ada, directly adjacent to the Technology Centre. These are the residential units of the low floor with a courtyard, a garage and other ancillary facilities that should ensure the comfort of living in condominiums. Before the construction of residential units the needs of future tenants will be taken into account in order to design flats that fit their needs. Area of apartments that are currently under construction is 80 square meters and the staff will get them at discount prices, much lower than the market ones, with favorable financing conditions and payment deadlines. The first unit was started constructing in December 2014.

Since the relationship with the employees is one of the most important values of the company, a lot is invested in their training and education. Therefore, the company organizes numerous internal and external trainings for information technology engineers, but also training in business skills and ECDL courses and other training the employees show interest for, and they may be of help to realize their full potential.

LANACO tim 2012.

LANACO team 2012

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MENADŽMENT MANAGEMENT 2

2 MENADŽMENT | MANAGEMENT

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NEBOJŠA NINIĆ GENERALNI MENADŽER GENERAL MANAGER

Nebojša Ninić je idejni kreator i pokretačka

energija onog što danas, nakon četvrt

vijeka postojanja, vidimo kao uspješni privrednisubjekatkogadefinišepreko250

zadovoljnih zaposlenika, te koji kroz kontinuiranu razmjenu ideja i stvaranje kompleksnih ICT

rješenja kreiraju neophodnu atmosferu za uspjeh na tržištu. Trebalo je imati hrabrosti i vjerovati u viziju kako bi se osnovala jedna IT kompanija

na zalasku prošlog vijeka i predvorju trećeg milenijuma. On je vizionar koji se usudio napustiti „siguran državni posao“ u ex-jugoslovenskom gigantu „Čajavec“, možda i ne naslutivši toliko jasno eroziju sistema u kojem je veći dio stanovništva te, sada sa geografskih mapa zbrisane zemlje, bio uljuljkan godinama prije toga. U jednom sistemu samoupravnog socijalizma u sutonu, on je sistematično udarao temelje današnjem LANACO-u. Sve se to dešavalo u vremenskoj tački u kojoj se dogodio najdestruktivniji proizvod ljudskog uma i djelovanja - rat.

ebojsa Ninić is the conceptual creator and driving force of what today, after a quarter of a century of its existence, is seen as a successful economic entity

which is defined by over 250 satisfied employees, and which through the continuous exchange of ideas and the creation of complex ICT solutions create the necessary atmosphere for success in the market. It took a lot of courage and trust in the vision to set up an IT company in the twilight of the last century and the daybreak of the third millennium. He is a visionary who dared to leave the “safe state job” in the ex-Yugoslav giant “Čajavec” perhaps not sensing clearly erosion of a system in which most of the population of the country, now wiped off the geographical maps, was lulled by the system years before that. In the twilight of system of self-management socialism, he systematically laid the foundations of today’s LANACO. All this was happening at a time point where the most destructive product of the human mind and action occurred – war.

HRABRI ISKORAK U NEIZVJESNOST PRIVATNOG PREDUZETNIŠTVA

Ideja da se to desi u takvim političkim, ekonomskim, društvenim i istorijskim okolnostima bila je uslovljena nezadovoljstvom radom u društvenoj firmi, ali i mnogo šire u sistemu, koji je u svojoj kontradiktornosti postavljao brojne prepreke za bilo koji oblik privatne inicijative. Situacija je bila zapravo još nepovoljnija jer je sistem bio tako ustrojen da takve aktivnosti tjera na same margine poslovne arene sa jasnom namjerom da se one što prije zaborave, da nestanu u vremenu i posve nedefinisanom prostoru.

„Smatrao sam da sam prevazišao takav poslovni ambijent, pa sam prihvatio izazov da napravim iskorak i osnujem privatnu firmu. Iako sam do tada radio u Medicinskoj elektronici u Banjaluci, nisam želio da ostanem u toj djelatnosti, želio sam da probam nešto novo. Odluka nije bila laka, dugo vremena sam proveo pokušavajući da prepoznam moguća privredna kretanja kako na domaćem,

POGLED 25 GODINA UNAZAD

BRAVE STEP INTO THE UNCERTAINTY OF PRIVATE ENTREPRENEURSHIP

The idea that this can happen in those political, economic, social and historical circumstances was conditioned by the dissatisfaction with work in social companies, but also more broadly with the system, which in its contradictions, was asking 27

numerous obstacles for any form of private initiative. The situation was in fact even worse, because the system was designed to drive away such activities to the margins of the business arena with the clear intention for them to be forgotten as soon as possible, to disappear in time and completely undefined space.

“I felt that I overcame such a business environment, so I accepted the challenge to make a step forward and establish a private company. Although I have previously worked in the Medical Electronics in Banja Luka, I did not want to stay in that industry, I wanted to try something new. The decision was not easy. I spent a long time trying to identify

„Teško da bih nešto drugačije uradio. Možda bih imao drugačiji pristup nekim projektima koji su se mogli bolje uraditi, ali generalno ne bih ništa mijenjao. Kad sam izabrao poslovni model i filozofiju prilikom osnivanja firme, nisam ih mijenjao tokom 25 godina. Svakako, mijenjao sam neke pristupe, jer vas životno i poslovno iskustvo obogati, ali generalno poslovni model i filozofiju nisam mijenjao. Mislim da smo za sve ove godine napravili tržišno prepoznatljiv imidž kompanije koji je dobro prihvaćen od strane naših korisnika, biznis partnera i velikih globalnih vendora kao što su to Microsoft, SAP, Cisco, Oracle i mnogi drugi.“

25 YEARS AT A GLANCE

“I would hardly do something in a different way. Maybe I would have a different approach to some projects that could have been done better, but overall I would not change anything. When I chose a business model and philosophy during the establishment of the company, I have not changed it for 25 years. Sure, I changed some approaches, because your life and business experience enrich you, but business model and philosophy I have not generally changed. For all these years, I think we have done a market recognisable image of the company that is well accepted by our customers, business partners and major global vendors such as Microsoft, SAP, Cisco, Oracle and many others. “


tako i širem regionalnom tržištu, svjestan da će korak koji sam napravio ulaskom u privatno preduzetništvo determinisati budućnost moje porodice. Glavni kriterijum kod izbora mi je bio da se posvetim djelatnosti koja će više biti okrenuta ka budućnosti nego nekoj tada već dobro poznatoj grani privrede. Danas, nakon četvrt vijeka, mogu da kažem da nisam pogriješio u izboru. Ušao sam

28 hrabro u svijet telekomunikacija i informatike i u njemu ostao do danas“, otkrio je.

Prvi veliki ugovor potpisao je sa preduzećem „Čajavec“ početkom 1991. godine, kako bi zakupio fabriku crno-bijelih i kolor televizora, te pokrenuo sopstvenu proizvodnju.

possible economic trends on both the local and wider regional market, aware that the step I made to enter into private entrepreneurship determines the future of my family. The main choice criteria was to dedicate myself to activity that will be more future-oriented than any other already well-known branch. Today, after a quarter of a century, I can say that I did not make a mistake in the choice. I boldly walked into the world of telecommunications and informatics and have remained there until today,” he revealed.

The first major contract he signed was in early 1991 with the “Čajavec” company, in order to lease the factory of black and white and colour television sets, and to start his own production.

Izložba povodom 65 godina od osnivanja i 55 godina od početka inovacija u fabrici ''Rudi Čajavec'' na Sajmu ''Inost mladih 2015'', Banjaluka

The exhibition organized on the occasion of 65 years since the founding and 55 years since the beginning of innovations in the factory ‘’Rudi Čajavec‘’ at the Fair ‘’Inost mladih 2015 ‘’, Banja Luka

„Fabrike u sklopu sistema ‘Čajavec TV prijemnici’ su tada imale oko 500 zaposlenih“, prisjeća se Ninić, „pa iako sam imao velike planove, morao sam ih promijeniti zbog rata. Htio sam da zakupim postrojenja, no nisam želio da proizvodim televizore. Te fabrike su bile već tada u ogromnim problemima i ‘Čajavec’ je htio da ih se riješi. Imao sam tržišno vrijedne ideje, koje bi se vjerovatno i realizovale da se nije zaratilo.“

“Factories within the ‘Čajavec TV receivers’ system had about 500 employees at the time,” recalls Ninić, “and even though I had big plans, I had to change them because of the war. I wanted to lease the plant, but did not want to produce TVs. These plants were already in serious trouble and ‘Čajavec’ wanted to get rid of them. I had

commercially valuable ideas, which would have 29

probably been realised if the war did not break out.“

NAJTEŽE JE POČETI, NAROČITO U RATNIM USLOVIMA

Za privredu bijaše to teško vrijeme, jednako kao za cjelokupno društvo. Uprkos tome, LANACO nastavlja da posluje. U ratnim uslovima bilo je ogromnih izazova da se kompanija sačuva. Sankcije, embargo, blokade granica i nemogućnost ino-plaćanja bile su poteškoće koje su karakterisale prvu polovinu devedesetih na ovim prostorima.

„Platni promet je bio otežan, a samo poslovanje je bilo kompleksno i opterećeno velikim brojem nelogičnosti. Veliki problem je bio taj kako obezbijediti računarske komponente. Taj period je obilježila aktivna saradnja sa renomiranim

THE HARDEST THING IS TO START, ESPECIALLY IN WARTIME

It was a difficult time for the economy, as well as for the entire society. Nevertheless, LANACO continues to operate. In wartime it was a great challenge to preserve the company. Sanctions, embargoes, blockades of borders and the inability of foreign payments were difficulties that characterised the first half of the nineties in the region.

“Payments were difficult, and business itself was complex and burdened by a large number of inconsistencies. The big issue was how to provide computer components. This period was marked by active cooperation with leading companies

ATMOSFERA U KOMPANIJI

„LANACO se razlikuje po atmosferi koja vlada u firmi. Mislim da smo to počeli njegovati još kad smo bili mala kompanija i uspjeli smo to sačuvati kad smo prerasli u mnogo veću. Smatram da smo isto tako sačuvali taj osnivački entuzijazam i viziju koje smo imali kad smo pravili prve korake.“

THE ATMOSPHERE IN THE COMPANY

“LANACO is distinguished by the atmosphere in the company. I think we started to cultivate that even when we were a small company and we have managed to preserve it as we grew into a much larger one. I think that we have also preserved the founding enthusiasm and vision that we’d had when we made our first steps.”


kompanijama sa Dalekog istoka, kroz koje je nabavljana neophodna IKT oprema“, prisjetio se nekih detalja.

Zato smatra da su najbitniji događaji za kompaniju baš ti prvi poslovi koji su se desili neposredno nakon njenog otvaranja u periodu od godinu dana,

30 kad se i odlučivala sudbina firme. Kad je počeo s radom, u prva tri mjeseca nije mogao doći ni do jednog posla.

„Međutim, nije me napuštala vjera da sam krenuo pravim putem. Sjećam se da je jedan od prvih poslova bila telefonska centrala za hotel ‘Bosna’ u Banjaluci. Ti prvi poslovi su nam mnogo značili, dok je poslije sve krenulo nekom stabilnijom putanjom. Svakako, ipak je najteže početi.“

Zbog ratnih zbivanja oči svjetskih medija bile su uprte ka Balkanu. Kredibilitet svih s ovih prostora uvijek je bio predmet interesovanja potencijalnih poslovnih partnera.

from the Far East through which the necessary ICT equipment was procured,” he recalled some details.

He believes that the most important events for the company were those first jobs that occurred shortly after its opening in the period of one year, when the destiny of the company was decided. When he started with work, in the first three months, he could not close a single deal.

“However, faith that I am on the right track never really left me. I remember that one of my first jobs was a switchboard for Hotel ‘Bosnia‘ in Banja Luka. Those first projects meant a lot to us, later everything was going with a more steady pace. Surely, the hardest thing is to start.“

Because of the war, the eyes of the world media were on the Balkans. The credibility of all from this area has always been a subject of interest of potential business partners.

„Zahvaljujući visokom nivou poslovne etike i profesionalizma koji su pratili predstavnike LANACO-a kao kompanija smo uspjeli zadobiti povjerenje poslovnih ljudi sa Dalekog istoka i rad s njima je bio zadovoljstvo za sve nas. Iskreno, i danas na to gledam dijelom kao na sreću, a mnogo više kao na suštinski važan detalj za razvoj LANACO-a, možda najprije zato što je ovakva situacija bila najbolja verifikacija ispravnosti naše poslovne politike koju smo provjerili na zahtjevnom svjetskom tržištu,“ kaže Ninić.

“Thanks to the high level of business ethics and professionalism that accompanied the representatives of LANACO, as a company we have been able to gain the confidence of business people from the Far East and working with them was a pleasure for all of us. Honestly, I still partially look at it as luck, and a lot more as a crucial detail

for the development of LANACO, maybe primarily 31

because this situation was the best verification of

our business policy correctness that we tested on demanding world market“, says Ninić.

OKOSNICA UBRZANOG RASTA I RAZVOJA

Prekretnica u LANACO-ovom poslovanju je osnivanje Sektora za razvoj i proizvodnju softvera, što se desilo početkom novog milenijuma. Do tog trenutka kompanija je bila prisutna na hardverskom tržištu. Zbog potrebe da se zaokruži ponuda ka krajnjim korisnicima, čiji je broj rastao iz godine u godinu, pripreme za osnivanje novog sektora počele su 2001. godine, a zvaničan početak rada desio se godinu dana kasnije.

Na pitanje da li je tada bilo teško pronaći kadar, Ninić odgovara da je veći problem bio odlučiti ko će voditi taj sektor.

„Praksa je pokazala da kada u poslu nešto treba da se desi, rješenje se često samo nametne. Odlučio sam se za Dragoljuba Krnetu, te sam mu pružio šansu da vodi naš softverski tim. Prvi projekat koji smo tada dobili bio je realizovan preko Svjetske banke i, vjerujte, nisam pogriješio u procjeni.“

Projekat je uspješno završen i praktično na tom projektu kreiran je prvi softverski tim. Nedugo nakon toga kompanija je dobila još jedan projekat koji je takođe bio finansiran sredstvima Svjetske banke. Ta dva projekta bila su Fond zdravstvenog osiguranja i centri za socijalni rad u Bosni i Hercegovini.

THE FOUNDATION OF RAPID GROWTH AND DEVELOPMENT

The turning point in LANACO business was establishment of the Sector for software development and production, which happened at the beginning of the new millennium. Until that moment the company was present at the hardware market. Due to the need to round up our offer for the end users, whose number grew from year to year, preparations for the creation of a new sector began in 2001, and the official start of the work took place a year later.

When asked whether the time was difficult to find staff, Ninić responded that the bigger issue was to decide who would lead the sector.

“The practice has shown that when something needs to happen, the solution is often imposed by itself. I decided to take Dragoljub Krneta, and I gave him a chance to run our software team. The first project we got at the time was realised through the World Bank and, trust me, I did not make the wrong decision.”

The project was completed successfully and in this project the first software team was created effectively. Shortly thereafter, the company got another project that was also funded by the World Bank. These two projects were the Health Insurance Fund and the Centres for Social Work in Bosnia and Herzegovina.


NOVA LOKACIJA ZA BUDUĆE USPJEHE

Ove godine LANACO obilježava jubilej svoga postojanja koji će biti krunisan prelaskom u novu poslovnu zgradu. Riječ je o Tehnološkom centru u poslovnoj zoni „Incel“ u Banjaluci koji je projektovan za rad 600 zaposlenika, što

32 predstavlja strateški cilj kompanije u narednih pet godina. Tehnološki centar je prva „pametna“ zgrada u Republici Srpskoj u kojoj će svi procesi biti upravljani uz pomoć softvera.

Istoriju kompanije su obilježile brojne seobe, pa ih je do sada bilo više od deset, ali je prema Ninićevim riječima, svaka selidba donosila nešto novo, uglavnom stvari sa pozitivnim predznakom. Isto tako, zgrada u kojoj se danas nalazimo prvi je prostor u vlasništvu kompanije. Iz iskustva prvog čovjeka kompanije - novi prostor mijenja ljude.

„Dosad smo se više puta selili jer nam je zbog rasta poslovanja bio potreban veći prostor. Vjerujem da će ovo preseljenje u novi poslovni prostor donijeti eksponencijalni rast i da će taj skok jasno uticati i na pokazatelje privrednog rasta Republike Srpske jer smo nakon naše posljednje selidbe doživjeli takođe tržišno značajnu ekspanziju.“

ŠTA SE „PROGRAMIRA“ U POSLOVNOJ BUDUĆNOSTI KOMPANIJE?

Njegova vizija je da LANACO ostane kompanija koja pruža konceptualno postavljenu potpuno zaokruženu IKT ponudu posmatranu od sistema integracije, preko razvoja softverskih rješenja i edukacije, do izrade kompleksnih IT projekata od nacionalnog značaja, uvažavajući strateške planove i zahtjevnost međunarodnog IKT tržišta.

„Glavni segment u kome vidim rast je sektor širokog spektra različitih usluga koje su sve vezane za IT hostovanje servisa i servisa hardvera. To je razlog zbog kojeg smo se standardizovali po standardu

NEW LOCATION FOR FUTURE SUCCESS

This year LANACO celebrates the jubilee of its existence, which will be crowned by moving to a new office building. This is a Technology Centre in the Business zone “Incel” in Banja Luka that is designed to operate with 600 employees, which represents the strategic goal of the company over the next five years. Technology centre is the first “smart” building in Republic of Srpska where all processes will be controlled by software.

The history of the company was marked by numerous migrations, and there has been more than ten so far, but according to his words, each move brought something new, mostly things with a positive sign. Also, the building where we are today is the first space owned by the company. From the experience of the company’s first man, a new space changes people.

“We have repeatedly moved so far because we needed more space due to growth of the business. I believe that this relocation to the new premises brings exponential growth and this jump will clearly influence on the economic growth of the Republic of Srpska, because after our recent relocation we have also experienced significant market expansion.”

WHAT IS “PROGRAMMED” IN THE COMPANY’S FUTURE BUSINESS?

His vision is that LANACO remains a company that provides a conceptual set of fully rounded ICT offer observed from the system integration, through development of software solutions and education, to the development of complex IT projects of national importance, taking into account the strategic plans and demands of the international ICT market.

“The main segment in which I see the growth is the sector of a wide variety of services that are all related to IT hosting services and hardware service. That is why we have introduced ISO/IEC 20000: 2011

SNIJEG KAO SIMBOL ISTRAJNOSTI I PODRŠKE KORISNICIMA

„Išli smo u Trebinje 2001. godine, bila je jaka zima, a snijeg je sve zavio. Krenuli smo na put sa dva vozila, renoom 19 i pick-upom. Došli smo do mjesta odakle se više nije moglo nastaviti ka Trebinju. Momci, serviseri, koji su bili u pick-upu, htjeli su se vratiti. Snijeg je bio blizu metar, a čak se i šleper u tom klancu zaglavio. Tada sam odlučio da uzmemo lopatu i očistimo snijeg kako bismo napravili prolaz. Svi su se htjeli vratiti, čak i policija koja se tu zatekla, jedini sam ja bio za to da krenemo čistiti snijeg ne bismo li nastavili ka Trebinju i stigli na vrijeme da pomognemo korisniku naših usluga. Nakon udarničkog čišćenja uspjeli smo da probijemo snježne nanose i nastavimo put, iako su na početku svi bili pesimistični da se to ne može uraditi. 33 Tada nije bilo vremena za izvlačenje nekih naravoučenija iz ove situacije. Nakon godinu dana na ovaj događaj me podsjetio u jednom razgovoru Željo Crnić, koji je bio jedan od prisutnih, rekavši to, a i tada se pokazalo da ne treba nikad odustati. Nakon četvrt vijeka samo mogu da konstatujem da je bitna energija i volja da se savladaju brojne prepreke, napravi poslovni rezultat i kreira dobar imidž na tržištu.“

THE SNOW AS A SYMBOL OF PERSISTENCE AND SUPPORT

“We were going to Trebinje in 2001, it was a strong winter, and there was a lot of snow. We went on a trip with two vehicles, Renault 19 and pick-up. We came to the point where I could no longer continue to Trebinje. Guys, servicers who were in the pick-up, wanted to come back. Snow was nearly a metre high, and even a truck stuck in the pass. Then I decided we should take a shovel and clean the snow in order to make the passage. They all wanted to come back, even the police, who was there, only I was for it to start cleaning the snow so we could continue to Trebinje and arrive in time to help our users. After striking cleaning we managed to break the snow loads and to continue on our road, although everyone was pessimistic at the beginning that it could be done. There was no time at the moment to learn some lessons from the situation. I was reminded of this event, after a year, by Željo Crnić who was present there, and who mentioned that, as it also turned out, that one should never give up. After a quarter of a century I can only conclude that the essential energy and the will to overcome numerous obstacles is needed to create business results and a good image in the market.”

ISO/IEC 20000:2011 da bismo mogli da pružamo kvalitetne usluge“, istakao je Ninić.

PORODICA NA OKUPU I KAD JE POSAO U PITANJU

Tradicija porodičnih firmi nije toliko čest primjer u našem regionu, dijelom i zbog diskontinuiteta u periodu postojanja SFRJ, ali u Evropi preko 70 odsto svih firmi su porodične. Ninić smatra da porodične firme i ovdje treba da se razvijaju.

„Recimo ‘Volkswagen’ i mnoge druge firme koje su na berzi su porodične firme, kao i BMW, recimo. Smatram da i mi ovdje treba da stavimo fokus na razvoj takvih firmi, te da stvaramo tradiciju zbog toga što su one fleksibilnije i lakše mogu da se odupru krizi, a ujedno su i zdrave. Porodica nema interes da zbog kratkoročnih ciljeva uništava firmu.

standards to be able to provide quality services”, said Ninić.

FAMILY TOGETHER WHEN IT COMES TO BUSINESS

The tradition of family firms is not that common example in our region, partly because of discontinuity during the time of Yugoslavia, but in Europe, over seventy per cent of all companies are family ones. Ninić believes that family businesses need to be developed here as well.

“Forexample ‘Volkswagen’ and manyother companies that are on the stock exchange are family businesses, as well as BMW. I think that we should put the focus on the development of such companies here as well, and create a tradition because they are more flexible


Zbog toga vjerujem da će ova kompanija, kada za to dođe vrijeme, preći uspješnu tranziciju na novu generaciju“, zaključuje Ninić, dodajući da firmu za pet-deset godina i dalje vidi kao porodičnu firmu.

„Možda u nekom momentu može doći do dokapitalizacije firme, ali želio bih da firma ostane

34 u porodici. Porodica daje podršku da se firma sačuva, pogotovo u teškim vremenima. Mislim da je najvažnije vjerovati u ono što radiš i imati viziju i ambiciju da se tvoji snovi ostvare.“

and easier to resist the crisis, and at the same time are healthy. The family has no interest in destroying the company in order to achieve short-term objectives. Therefore, I believe that the company, when the time comes, will successfully transition to the next generation,” concludes Ninić, adding that he sees the company as a family business for five or ten years from now.

“Maybe at some point capitalisation of the company may occur, but I would like the firm to remain in the family. Family gives support to preserve the company, especially in difficult times. I think the most important thing is to believe in what you’re doing and to have a vision and ambition to achieve your dreams.“

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MIRA NINIĆ 35

MENADŽER SEKTORA ZA POSLOVNU ADMINISTRACIJU MANAGER OF THE SECTOR FOR BUSINESS ADMINISTRATION

Diplomirala je 1982. godine na

Ekonomskom fakultetu Univerziteta u Banjaluci. Po završetku fakulteta radila je godinu dana u PBS Osnovna banka Tuzla.

Od 1984. godine radila je na poslovima kreditnog referenta za privredu u PBS Osnovna banka Banjaluka, a 1992. godine dolazi u kompaniju LANACO, gdje je obavljala finansijske i druge administrativne poslove. Danas zauzima poziciju menadžera Sektora za poslovnu administraciju i član je Uprave kompanije LANACO.

Svoju poziciju u kompaniji LANACO vidi kao predstavnika sektora koji nije izvorno informatičke struke, te kao takav u nekim situacijama može biti glas razuma kada iskrena želja za inovacijama, koja dolazi od kolega fokusiranih na razvoj softvera, može finansijski staviti kompaniju u nepovoljan položaj. Takođe, rad u sektoru smatra izuzetno izazovnim zato što je sama priroda finansija suprotstavljena uobičajeno velikim ulaganjima u razvoj softvera. Stvaranje balansa između realnih kapaciteta kompanije i uvijek aktuelnog ulaganja u razvoj vidi kao motiv koji je i nakon svih ovih godina drži snažno vezanu za funkciju koju obavlja u LANACO-u. Uvažavajući specifična znanja koja je usvojila, a koja definišu relaciju finansija i razvoja softvera, te samu činjenicu da dolaze mlađi stručnjaci vidi kao dovoljan razlog da prihvati konsultantsku ulogu u budućnosti.

he graduated in 1982 at the Faculty of Economics in Banja Luka. After graduating she worked one year in PBS Basic Bank Tuzla. Since 1984, she worked as a credit

officer for the economy in PBS Basic Bank Banja Luka, and in 1992 she came to LANACO, where she performed financial and other administrative tasks. Today, she has a position of manager of the Sector for Business Administration and is a member of the company’s Managment.

She sees her position in LANACO company as a representative of the sector that is not originally from the field of informatics, and as such, in some situations it can be the voice of reason when sincere desire to innovate, which comes from colleagues focused on software development, can put the company in a financial disadvantage. Also, she considers work in the sector to be extremely challenging because the very nature of finance is opposed to usually large investments in software development. Creating a balance between the real capacity of the company and always current investments in development, she sees as a motive that after all these years holds her strongly related to the function she is responsible for in LANACO. Taking into account the specific knowledge that she has adopted and which defines the relation of finance and software development, and the fact that younger professionals are coming, is seen by her as a sufficient reason to accept a consulting role in the future.

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36 DRAGOLJUB KRNETA MENADŽER SEKTORA ZA RAZVOJ SOFTVERA MANAGER OF THE SECTOR FOR SOFTWARE DEVELOPMENT

Programiranjem, razvojem softvera i

bazama podataka bavi se od 1989. godine. U LANACO dolazi na poziciju menadžera Sektora za razvoj softvera

2002. godine. Pored upravljanja ovim sektorom, zadužen je za obezbjeđenje kvaliteta softverskih proizvoda prema aktuelnim standardima, praćenje procesa održavanja softvera, ugovaranje prodaje aplikativnog softvera, te saradnju sa drugim sektorima u realizaciji kompleksnih informacionih sistema. Član je Uprave kompanije LANACO.

U vrijeme pisanja ove monografije bio je u procesu odobravanja odbrane doktorske disertacije na Fakultetu organizacionih nauka Univerziteta u Beogradu. Autor je i koautor 15 naučnih i stručnih radova iz oblasti razvoja softvera, baza podataka, Data Warehouse i sistema poslovne inteligencije. Član je asocijacija “Institute of Electrical and Electronics Engineers“ (IEEE) i “The Data Warehousing Institute“ (TDWI).

LANACO u budućnosti vidi sa znatnim povećanjem broja zaposlenih, nastavkom kontinuiteta ulaganja u edukaciju i nagrađivanje zaposlenih, te sa većim ulaganjem u razvoj novih softverskih proizvoda. Smatra da osnovni cilj kompanije u narednom periodu treba da bude značajnije proširenje poslovanja na svjetsko tržište.

e has been doing programming, software development and databases since 1989. He came to LANACO to the position of manager of the Sector for

software development in 2002. In addition, he has been responsible for ensuring the quality of software products according to current standards, monitoring the process of software maintenance, arranging sales of applicative software, as well as cooperation with other sectors in the implementation of complex information systems. He is a member of the company’s Managment.

At the time of writing the monograph he was in the approvall process of doctoral dissertation at the Faculty of Organisational Sciences University of Belgrade. He has authored and co-authored 15 scientific papers in the field of software development, database, data warehouse and business intelligence systems. He is a member of the Association of the Institute of Electrical and Electronics Engineers (IEEE) and The Data Warehousing Institute (TDWI).

He predicts that in the future LANACO will have a significant increase in the number of employees; the company will continue to invest in training, rewarding of its employees and will make a major investment in the development of new software products. He believes that the company’s main goal in the following period should be significant expansion of its business on the global market.

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GORDANA KOVAČEVIĆ 37

MENADŽER SEKTORA ZA PRODAJU I MARKETING MANAGER OF THE SECTOR FOR SALES AND MARKETING

Zaposlena je u kompaniji LANACO od 1998.

godine i trenutno se nalazi na poziciji menadžera Sektora za prodaju i marketing. Po sticanju zvanja diplomiranog ekono-

miste, dvije godine je radila u privatnom preduzeću koje se bavilo distribucijom prehrambenih proizvoda na mjestu v.d. direktora.

Potom prelazi u kompaniju LANACO, gdje je obavljala različite poslove od organizacije uvoza i izvoza, ino-korespondencije i finansijsko-pravnih poslova, da bi od 2005. godine preuzela poziciju menadžera Sektora za prodaju i marketing, te postalačlan Upravekompanije. Utokusvojekarijere pohađala je brojne treninge i seminare iz oblasti ljudskih resursa, marketinga, prodaje, finansija i poslovne strategije. Zahvaljujući višegodišnjem iskustvu i stečenim znanjima aktivno je učestvovala na izgradnji i jačanju portfolija, kao i imidža kompanije.

Kad je riječ o budućnosti kompanije LANACO, smatra da postoji potencijal da se njeno poslovanje proširi i fokusira van BiH više nego što je to bio slučaj do sada. Isto tako, smatra da je vidljivo da je u idućih pet godina potrebno promijeniti koncepciju prodaje i marketinga, te samog plasiranja proizvoda s obzirom na činjenicu da se stvari veoma brzo mijenjaju na svim poljima jer su karakterisane uslovljenošću svakodnevnih tehnoloških promjena.

he has worked in LANACO company since 1998 and is currently manager of the Sector for Sales and Marketing. After obtaining the title of Bachelor of Economics, she worked as

an Acting director in a private enterprise engaged in the distribution of food products for two years.

After that she started working in LANACO company where she has worked on different jobs from the organisation of imports and exports, foreign correspondence, and financial and legal affairs, and since 2005 she has assumed the position of Manager of the Sector for Sales and Marketing, and has become a member of the company’s Managment. During her career she attended many trainings and seminars in the field of human resources, marketing, sales, finance and business strategy. Thanks to many years of experience and acquired knowledge, she has actively participated in the development and strengthening of the portfolio, as well as the company’s image.

When it comes to the future of LANACO company, she believes that there is a potential to expand the company’s operations and focus on outside of BIH more than it has been the case so far. Furthermore, she thinks it is evident that in the next five years is necessary to change the concept of sales and marketing, and the product placement due to the fact that things are changing rapidly in all fields, because they are conditioned by everyday technological changes.


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ŽIVAN ĐURAČKOVIĆ MENADŽER SEKTORA SISTEM INTEGRACIJE MANAGER OF THE SECTOR FOR SYSTEM INTEGRATION

Završio je Elektrotehnički fakultet u

Banjaluci. Poslovnu karijeru započeo je kao IT sistem inženjer u kompanijama „Levita“ i „Čajavec“, a dolaskom u LANACO, 1997.

godine, radio je kao sistemski i mrežni inženjer servisa internet usluga. Nakon toga rukovodi sektorom koji se bavi sistemskim integracijama i informaciono-tehnološkim rješenjima u oblasti upravljanja, sigurnosti i čuvanja elektronskih podataka, te sistemskom i hardverskom podrškom neophodnom za iste. Bio je projekt menadžer i član tima koji je projektovao i implementirao najveće informacione projekte u državi kao što su tehnološka migracija i uspostava najmodernijih informaciono-komunikacionih sistema, te projektovanje i implementacija kompletne infrastrukture data centara. Danas je na poziciji menadžera Sektora sistem integracije i član Uprave kompanije.

Smatra da je kompanija LANACO tokom godina poslovanja uspijevala da hrabrošću menadžmenta i podrškom zaposlenih uspješno savladava sve izazove. Mišljenja je da će se i u budućnosti uz pomoć znanja, želje i entuzijazma ovakav trend nastaviti iako veličina i brzina promjena u industriji na globalnom nivou upućuje na zaključak da će se veličina izazova kontinuirano povećavati.

e graduated at the Faculty of Electrical Engineering in Banja Luka. He has began his professional career as an IT systems engineer in companies “Levita” and

“Čajavec” and by coming to LANACO, in 1997, he worked as a system and network engineer of internet service provider. After that he manages the sector for system integration and information technology solutions in the field of management, security and storage of electronic data, and system and hardware support necessary for that. He was a project manager and a member of the team that designed and implemented the largest IT projects in the country such as technological migration and establishment of the most modern information and communication systems, and design and implementation of complete infrastructure of data centres. Today, he is on position of manager of the Sector for system integration and a member of the company’s Managment.

He believes that LANACO company over the years of business has managed to overcome all challenges with success, thank to the courage of management and staff support. He believes that by using knowledge, desire and enthusiasm this trend will continue in the future, although the size and speed of change in the industry globally indicates that the size of challenges will continue to increase.

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SANJA SABLJIĆ 39

MENADŽER SEKTORA ZA IT RJEŠENJA I EDUKACIJU MANAGER OF THE SECTOR FOR IT SOLUTIONS AND EDUCATION

Sanja Sabljić, diplomirani inženjer

elektrotehnike, svoj profesionalni put započela je 1998. u Medicinskoj elektronici. Tri godine kasnije prelazi u kompaniju

LANACO kao administrator i tehnička podrška za internet servis provajder Inecco, gdje radi na poslovima help deska i veb dizajnera, te kao Microsoft sistem inženjer.

Potom prelazi u Sektor prodaje i marketinga, gdje radi kao menadžer za odnose sa partnerima i prodajni menadžer za “Microsoft“, “Oracle“ i “Kaspersky“ softverske proizvode i partnerske programe. Ujedno se bavi konsultantskim aktivnostima za SAM (Software Asset Management) i licenciranje, pripremu ponuda i rad na tenderima, a radi nekoliko godina i kao predavač - Microsoft sertifikovani trener.

Od 2006. nalazi se na mjestu menadžera Sektora za IT rješenja i edukaciju. Uspostavila je i vodila test i trening centre, te učestvovala u izradi različitih programa obuke i literature.

Vodila je više projekata u vezi sa dizajnom, implementacijom i integracijom aplikativnih i sistemskih rješenja. Bila je aktivno angažovana na projektima uspostavljanja internih procedura i sistema za upravljanje IT uslugama. U LANACO-u je stekla i veliki broj industrijskih sertifikata. Član je Uprave i Odbora za kvalitet kompanije.

anja Sabljić, a graduate electrical engineer, started her professional career in 1998 in Medical Electronics. Three years later, she moved to LANACO company as administrator

and technical support for the Internet service provider Inecco, where she worked in help desk and web design jobs, and as a Microsoft system engineer.

After that she goes to Sales and Marketing, where she has worked as a manager for relations with partners and sales manager for Microsoft, Oracle and Kaspersky software products and affiliate programs. At the same time she has been working on consulting activities for SAM (Software Asset Management) and licensing, preparation of bids and tenders work, and she has worked, for a few years, as a lecturer - Microsoft certified trainer.

Since 2006, she has been on the post of manager of the Sector for IT solutions and education. She has established and led the test and training centres, participated in the development of various training programs and literature.

She has led several projects related to design, implementation and integration of application and system solutions. She has been actively engaged in projects of establishing internal procedures and systems for management of IT services. She gained a large number of industrial certificates in LANACO. She is a member of the company’s Managment and also the Board for the quality of the company.


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MIODRAG NANIĆ MENADŽER SEKTORA ZA PROJEKTOVANJE

40 I RAZVOJ TELEKOMUNIKACIONIH SISTEMA

MANAGER OF THE SECTOR FOR DESIGN AND DEVELOPMENT OF TELECOMMUNICATIONS SYSTEMS

Zvanje diplomiranog inženjera elektronike

stiče na Vojno-tehničkom fakultetu u Zagrebu, smjer elektronika - raketna tehnika. Poslovnu karijeru započeo je u

preduzeću „Rudi Čajavec“ u Banjaluci.

Jedan je od zaposlenih sa najdužim stažom u kompaniji. Na poziciju tehničkog direktora u LANACO dolazi 1992. godine. Trenutno je na poziciji menadžera Sektora za projektovanje i razvoj telekomunikacionih sistema i član je Uprave kompanije.

Budućnost kompanije ne vidi u nekim drastičnim promjenama, jer su „turn key“ rješenja nešto što LANACO izdvaja od ostalih, te smatra da u tom pravcu poslovanje treba da se nastavi. Takođe, stava je da je došlo vrijeme da se kompanija orijentiše ka nekim novim tržištima.

Nanić smatra da je usvajanje novih tehnologija prioritet. Kao primjer navodi da je kompanija usvojila neke nove tehnologije koje nemaju veze s njom, a to je klimatizacija data centara gdje se radi o ogromnim postrojenjima za cirkulaciju vode. Obično ono što je specifično i što se radi prvi put dodjeljuje se njemu i nada se da će tako ostati i u budućnosti.

egree of Bachelor of Electrical and Electronics Engineers obtained at Military- Technical Faculty in Zagreb, course of electronics-rocket techniques. He began

his professional career in company “Rudi Čajavec” in Banja Luka.

He is one of the longest-serving employees in the company. He was on the position of Technical Director in LANACO in 1992. He is currently the manager of the Sector for design and development of telecommunication systems and a member of the Managment of the company.

He does not see the future of the company in any drastic changes, because the “turn-key” solutions are something that separates LANACO from the others, and he considers that company’s operations should continue in this direction. Also, he thinks it is time for the company to turn itself towards some new markets.

Nanić considers that the adoption of new technologies is a priority. As an example, he cites the company has adopted certain new technologies that have nothing to do with it, such as the air conditioning of data centres where there are huge plants for water circulation. Some specific jobs and what is to be done for the first time is usually assigned to him and he hopes that it will remain like this in the future.

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GORAN KRSTIĆ MENADŽER SEKTORA ZA PROIZVODNJU I SERVIS MANAGER OF THE SECTOR FOR PRODUCTION AND SERVICE

Goran Krstić završio je Elektrotehničku

školu u Banjaluci. Od 1984. radio u

jugoslovenskom gigantu „Rudi Čajavec“, tadašnjem „rasadniku“ znanja u oblasti

elektronike i mikroelektronke. U periodu 1991 – 1996. radio na povremenim poslovima

elektroničara u LANACO-u. U kompaniji je zaposlen od 1996. godine, gdje je stekao bogato

iskustvo na polju novih informacionih i radio- telekomunikacionih tehnologija. Na početku svoje karijere u kompaniji LANACO radio je na poslovima prodaje, instalacije i servisa telekomunikacione

i računarske opreme. Danas je menadžer drugog sektora po broju zaposlenih u kompaniji. Sektor

kojim rukovodi ima 40 stručnjaka. U ovom sektoru su se usavršili, nadgradili i stekli odlična iskustva

mnogi stručnjaci na polju integracije softvera i hardverskih tehnologija. Neki su svoja znanja

prenijeli i u druge kompanije, gdje su i danas cijenjeni kadrovi. Član je Uprave kompanije.

Smatra da kompanija LANACO ima potrebu da svoje poslovanje proširi na inostrana tržišta, jer je ona neprekidnim ulaganjem u edukaciju i obrazovanje kadrova dostigla nivo da to može da realizuje. Svakako da stalno praćenje svjetskog razvoja tehnologije u svim oblastima kojim se bavimo, zahtijeva i stalno usavršavanje svih naših kadrovskih i tehničkih resursa. Stava je da velika investicija u vidu Tehnološkog centra omogućava dalji rast i razvoj kompanije.

oran Krstić finished the School of Electrical Engineering in Banja Luka. After his graduation, he was employed at the Yugoslav giant “Rudi Čajavec”. He has been

employed in LANACO since 1996, where he gained extensive experience in the field of hardware. At the beginning of his career in LANACO Company, he worked in sales, installation and service of telecommunication and computer equipment. Today he is manager of the sector that is the second largest by number of employees in the company. He is a head of sector that has 40 experts. By working in this sector, many experts in the field of integration of software and hardware technologies perfected themselves, upgraded their knowledge and gained great experience. Some of them transferred their knowledge to other companies, in which they remained appreciated personnel. He is a member of the company’s Managment.

He believes that LANACO has the need to expand its business to foreign markets, as the company has by continued investment in education and training of personnel reached the level in which the expansion can be implemented. Of course that the constant monitoring of global development of technology in all areas which we are dealing with requires continuous improvement of all our human and technical resources. He thinks that a large investment in the form of the Technology Centre enables further growth and development of the company.

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D H

NEDELJKO BABIĆ ŠEF RAČUNOVODSTVA CHIEF ACCOUNTANT

iplomirao je na zagrebačkom Fakultetu organizacije i informatike 1980. godine, stekavši naziv diplomirani ekonomista.

Svoju bogatu radnu karijeru započeo je u građevnom kombinatu ‘’Međimurje’’ u Čakovcu, a nastavio u ‘’Stočaru’’ u Banjaluci na radnim mjestima šefa plana i analize, a potom na mjestu šefa računovodstva i finansijskog direktora.

U kompaniji LANACO je gotovo od njenog osnivanja, prvobitno kao spoljašnji saradnik, a od 1996. godine zaposlen je u kompaniji. Svoje radno iskustvo dopunjavao je kroz razne simpozijume i seminare stekavši sertifikate i licence sertifikovanog računovođe i ovlašćenog revizora.

Član je Društva računovođa i revizora Republike Srpske. Svoju buduću poziciju, nakon što za nekoliko godina formalno-pravno ode u penziju, vidi u obliku spoljašnjeg savjetnika u oblastima u kojima je dao svoj veliki doprinos kompaniji LANACO.

e graduated at the Zagreb Faculty of Organisation and Informatics in 1980 and acquired the title of Bachelor of Economics.

His started his rich career in construction combine ‘Međimurje’ in Čakovec and continued in ‘Stočar’ in Banja Luka as a head of Planning and Analysis, and then as a head of accounting and finance director.

He has been in LANACO company almost since its founding, originally as outer assistant, and since 1996 he has been working in the company full time. His work experience is supplemented through various symposiums and seminars where he gained the license and certificate of certified accountant and certified auditor.

He is a member of the Association of Accountants and Auditors of Republic of Srpska. He sees his future position, after he legally retires in a few years, in a form of external advisor in the areas where he gave his great contribution to LANACO.

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N

NINA KREMENOVIĆ 43

PR MENADŽER PR MANAGER

Nina Kremenović (rođena Ninić), PR

menadžer kompanije LANACO, nakon završene srednje škole u Banjaluci otisnula se preko Lamanša da studira

marketing i medije na London South Bank univerzitetu. Za razliku od brata Dragana, nije imala kristalnu viziju gdje će raditi, no životni put vodio ju je nazad kući, pa se u porodičnoj kompaniji zaposlila 2010. godine. Danas joj pripada mjesto prve osobe zadužene za marketing i odnose s javnošću u kompaniji. Prva iskustva u vezi sa marketingom i PR-om stekla je na Radio-televiziji Republike Srpske u Sektoru promocije programa, te kao asistentkinja PR menadžera na projektu „World Exhibition Expo 2010“ za Savjet ministara BiH.

Smatra da su najbitniji događaji u kompaniji, od kada je zaposlena, implementacija projekata DosITej i EduIS. Iz ugla marketinga, prošlogodišnja Velika nagrada Festivala informatičkih dostignuća “Infofest 2014” za najbolji kompanijski nastup na Infofestu u Crnoj Gori, te Nagrada za najpoželjnijeg poslodavca u IKT sektoru u BiH prema izboru posjetilaca portala Posao.ba, značajne su za cijelu kompaniju, a tu se pokazao najviše nivo ekpertize Sektora za prodaju i marketing koji u kontinuitetu ima snažnu komunikaciju sa svim segmentima javnosti.

ina Kremenović (née Ninić), PR manager of LANACO company, after graduating in high school in Banja Luka, set sail across the English Channel to study marketing

and media at London South Bank University. Unlike her brother Dragan, she did not have a crystal vision of where to work, but life paths led her back home, so she started working in the family company in 2010. Today, she is the first person in charge of marketing and public relations in the company. She gained first marketing and PR experiences on the public broadcast Radio-televizija Republike Srpske in the sector of programs’ promotion, and as an assistant PR manager of the project “World Exhibition Expo 2010” for the Council of Ministers of BIH.

She considers that the most important events that happened in the company since she has been employed are the implementations of projects DosITej and EduIS. From the marketing perspective, last year’s Grand Prize received at the Festival of Information Technology Achievements “Infofest 2014” for the best company presentation at Infofest in Montenegro, and the award for the most desirable employer in the ICT sector in BiH voted by the visitors of web portal Posao.ba, are important for the whole company, and this mostly demonstrated the level of expertise of Sector for sales and marketing, which continuously has had strong communication with all segments of the public.


Srebrni jubilej kompanije vidi kao vremensku tačku u kojoj jedna lokalna firma izrasta u regionalnu i internacionalnu kompaniju, koja će stremiti da svoje proizvode i usluge plasira na globalnom nivou. Ono što je važno za sveukupni imidž kompanije je da bude prepoznata po visokom kvalitetu onoga što nudi, a naročito po dobrom odnosu prema

44 zaposlenima i dobroj radnoj etici.

Uvažavajući gore iznijeto, funkciju marketinga smatra veoma važnom za budući razvoj kompanije, posebno u segmentu njenog adekvatnog pozicioniranja na domaćem i regionalnom tržištu, nastavka uspješnog profilisanja imidža kompanije i strateške izgradnje brenda LANACO.

Svakako, to ne znači da će kompanija u naredom periodu smanjiti fokus sa aktivnosti usmjerenih ka društvenoj odgovornosti. Naprotiv, smatra Kremenovićka, da će kompanija u godinama koje dolaze učiniti sve kako bi kroz različite akcije pokazala da IKT može da doprinese opštem društvenom razvoju. Imajući u vidu korporativne vrijednosti LANACO će nastaviti da snažno podržava mlade talente i kroz ovo osnažuje informatički kapacitet naše privrede i podiže nivo njene konkurentnosti.

Posebno smo kao Sektor ponosni, zaključila je, na dvodnevni IT događaj ’’Tech Hosted by LANACO’’, koji je održan sredinom oktobra 2015. godine, u sklopu proslave 25 godina postojanja kompanije u Banjaluci, a koji je koncipiran kao sajam najvećih IT brendova. To je bila prva manifestacija takvog formata u Bosni i Hecegovini, namijenjena IT ekspertima i onima koji žele da se upoznaju sa najnovijim trendovima i tehnološkim dostignućima globalnih IT vendora. Namjera kompanije je da ovaj događaj postane tradicionalan u godinama koje su pred nama.

She sees the silver jubilee of the company as a point in time from which one local company continues to grow into regional and international company, which will strive to place its products and services on the global market. The important thing for the overall image of the company is to be recognized for the high quality of what it has to offer, and especially for its good relationship with the employees and its good work ethic.

Considering the above stated, she sees marketing function as very important for the future development of the company, especially in the area of its proper positioning in local and regional market, continuation of successful profiling of the company’s image and strategic development of LANACO brand.

Certainly, this does not mean that in the coming period the company will reduce the focus of activities aimed at social responsibility. On the contrary she believes, that in the years ahead of us the company will do everything to demonstrate through various actions that ICT can contribute to the overall social development. Having in mind the corporate values, the company will continue to strongly support young talents and through this it strengthens the IT capacity of our economy and raise its level of competitiveness.

As a Sector, we are especially proud, in her opinion, of ‘’Tech Hosted by LANACO’’ a two-day IT event which was held in mid-October 2015, which marked 25th anniversary of the company in Banja Luka and was conceived as an exhibition of the largest IT brands. It was the first manifestation of this format in Bosnia and Herzegovina, intended for IT experts and those who want to get acquainted with the latest trends and technological achievements of global IT vendors. The company’s intention is to make this event traditional in the years ahead.

D

DRAGAN NINIĆ MENADŽER SEKTORA IT SERVIS MENADŽMENT MANAGER OF THE IT SERVICE MANAGEMENT SECTOR

Dragan Ninić je član Uprave i rukovodilac

IT servis menadžment sektora. Nakon diplomiranja na britanskom „City University London“, smjer informacioni

sistemi, 2008. godine vraća se u domovinu kako bi nastavio očevim i majčinim stopama koje su prije 25 godina zakoračile u privatno preduzetništvo u oblasti IKT-a. Kaopočetnikobavljaojeprogramerski posao da bi vremenom, najviše zahvaljujući sopstvenom trudu i zalaganju kroz kontinuiran proces učenja preuzimao sve odgovornije zadatke. Danas mnogo vremena provodi s ocem usvajajući znanja koja će mu pomoći za buduće upravljanje kompanijom.

Priznaje da se kao dječak nije mogao zamisliti kao dio firme. Maštao je o automobilima, što mu je ostalo blisko i kad je odrastao.

„Kao mali bio sam opsjednut auto-mehanikom i svim stvarima u vezi sa automobilizmom. Druga stvar oko koje sam baš bio zagrijan bio je računar. Talas euforije me zapljusnuo kad smo ga dobili u kući. To je možda bila prekretnica za moje životno opredjeljenje“, kazuje, dodajući da je već tada bio siguran da će raditi nešto u vezi sa računarskim tehnologijama.

ragan Ninić is a member of the company’s Management and head of the IT service managment sector. After graduating at the British “City University London”,

the course of Information Systems, in 2008, he returned to his homeland to continue his father’s and mother’s footsteps who stepped into private entrepreneurship in the field of ICT 25 years ago. As a novice, he was doing a programming job in order to take over more responsible tasks through the time, mostly thanks to his own hard work and dedication through continuous learning process. Today, he spends a lot of time with his father in adopting knowledge that will help him for the future management of the company.

He admits that as a boy he could not imagine himself as a part of the company. He was dreaming about cars, which stayed close to him even when he grew up.

“As a kid, I was obsessed with auto-mechanics and all things connected with motor sport. The other thing that I was really keen on was the computer. A wave of euphoria swept over me when we got one home. It may have been the turning point for my life choice,” says, adding that by then he was sure he would work in something related to computer technology.

45


U periodu kad je zaposlen u porodičnoj kompaniji bilo je manje zaposlenih nego danas. Iz njegove perspektive, najbitniji događaji za kompaniju su njen kontinuirani rast i razvoj, te stalni rad na podizanju nivoa profesionalizma i sticanju novih ekspertiza shodno aktuelnim promjenama na globalnom IT tržištu.

46

„Najveći napredak prepoznajem u segmentu organizacije posla i standardizacije biznis procesa. Takođe, sve snažnija marketing aktivnost postepeno počinje da donosi dodatnu diferencijaciju kompanije i tržište pozitivno reaguje na to. Pozdravljam i snažno podržavam svaki pomak unutar kompanije koji se dešava u pozitivnom pravcu nezavisno od njegove veličine. Takođe, mnogo mi je značajno da dajemo strateški značaj različitim oblicima pomoći društvenoj zajednici, možda bolje rečeno, ponosan sam što smo društveno odgovorna kompanija. Mislim da je izgradnja stambenih jedinica za naše zaposlene možda neočekivan korak za okruženje, ali ne i za nas unutar kompanije koju doživljavamo kao drugu kuću ili jednu veliku porodicu.“

LANSIRANJE U NOVU DIMENZIJU POSLOVANJA

Ova godina je godina srebrnog jubileja kompanije. Kao član porodice i kao zaposleni on je vidi kao prelomnu. Ipak, smatra da je svaka godina krucijalna kada se ozbiljno posluje. To važi i za ovu, jer najveću investiciju LANACO ima upravo sada i to u vidu izgradnje Tehnološkog centra.

„Međutim, kad preguraš jednu, opet idu neke nove ključne godine. Nebojša je jednom rekao da je godina kada smo se preselili na posljednju lokaciju donijela novu dimenziju i rast kompanije. Tako mislim da će se desiti i kad se uselimo u Tehnološki centar. To vidim kao napuštanje ovog Sunčevog sistema i ulazak u neki novi u kome ćemo opet morati biti spremni da odgovaramo na brojne izazove kako bismo zadržali ovaj trend rasta kompanije. Svakako sa nestrpljenjem čekam

At the time when he was employed, in the family company there were fewer employees than today. From his perspective, the most important events for the company are its continued growth and development, and constant work to raise the level of professionalism and to acquire new expertise according to the current changes in the global IT market.

“I recognise the biggest improvement in the field of work organisation and standardisation of business processes. Also, stronger marketing activity gradually begins to bring additional differentiation of the company and the market reacts positively to it. I welcome and strongly support each shift within the company that is going in a positive direction, regardless of its size. Also, it is very important to me to give the strategic importance to the various forms of assistance to the community, perhaps better said, I am proud that we are a socially responsible company. I think that building of housing units for our employees is perhaps unexpected step for the environment, but not for us within the company which we perceive as another home or one big family. “

LAUNCH INTO NEW DIMENSION OF BUSINESS

This year is the year of silver jubilee of the company. As a family member and as an employee he sees this year as crucial. However, he thinks that every year is crucial when there is a serious business. That also stands for this year, because LANACO has the largest investment right now, in the form of construction of the Technology Centre.

“However, when you come through one, some new key years come again. Nebojsa once said that year when we moved to the last location, brought a new dimension and growth of the company. So, I think that will happen when we move in the Technology Centre. I see this as an abandonment of the solar system and entry into a new one in which we will again have to be prepared to respond to

ŽUTI KOMBI

U momentu osnivanja LANACO-a Dragan je bio četvorogodišnjak i ima nejasno sjećanje na očeve uplive u privatno preduzetništvo. Ipak, iz sanduka uspomena izvukao je sjećanje na žuti kombi, koji je dugo služio firmi.

„Baš taj žuti kombi pamtim po tome što je bio tu sigurno pola života firme. Prodali smo ga i znamo da je još u voznom stanju, jer ga viđamo u gradu. Natpis kompanije LANACO se toliko dugo zadržao na njemu da iako su ga novi vlasnici skinuli i ofarbali kombi - on je i dalje bio uočljiv“, ispričao je.

A YELLOW VAN

At the time of establishment of LANACO, Dragan wasafour-yearsoldandvaguelyrememberinghis father’s beginnings in private entrepreneurship. However, from the box of memories he pulled out a memory of a yellow van, which had long served the company.

“I just remember that yellow van because it was there surely half-life of the company. We sold it and we know that it is still drivable, because we have seen it in the town. Company sign LANACO stayed so long on it, even though the new owners took it off and painted over, the sign was still evident on the van “, he said.

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Zdenko Ninić, mašinski inženjer,

pored žutog kombija kompanije LANACO

Zdenko Ninic, Mechanical Engineer,

next to LANACO’s yellow van

to vrijeme i doživljavam ga kao period lične afirmacije, godine u kojima bi trebalo da opravdam sve ono što je do sada u mene uloženo.“

Strateški plan kompanije je da u narednih pet godina poveća prisustvo na regionalnom tržištu.

„Što se tiče razvoja, najbitnije je da uvijek budemo spremni da usvojimo nova znanja i tehnologije.

the numerous challenges in order to maintain this growth trend of the company. Certainly I am eagerly waiting for this time and I go through it as a period of personal affirmation, years in which I should justify what has been invested in me so far.”

The strategic plan of the company is to increase its presence in the regional market in the next five years.


Volio bih da budemo oni koji postavljaju nove trendove i kreiraju inovacije, da promijenimo svijet nabolje. Realno imamo dosta prostora za rast, mnogo pametnih i talentovanih stručnjaka, te sam sasvim siguran da idemo pravim putem.“

MAJKA I OTAC KAO SIMBOLI KOMPANIJE 48

Za njega lično ipak su Mira i Nebojša ono što simbolizuje firmu. Želja mu je da firma živi jer bi, kako otkriva, za firmu uradio sve, pošto je smatra dijelom porodice.

„Doći će vrijeme da preuzmem štafetu, ali to dijelom radim zbog njih i šta god radim tu su uvijek njih dvoje. Ne radim to zbog pritiska, već zbog toga što to meni lično mnogo znači. Kroz dvije decenije sigurno ću biti ta osoba koja će odmijeniti Nebojšu, ali dok god jedno i drugo budu aktivni i dalje ću učiti od njih. Oni će uvijek biti tu, a volio bih da budu što duže jer mi je to prirodno“, zaključio je.

“Regarding development, the most important thing is to always be ready to adopt new knowledge and technology. I would like us to be the ones who are setting trends and creating innovations, to change the world for the better. Realistically we have plenty of room to grow, a lot of smart and talented experts and I’m quite sure we’re going the right way. “

MOTHER AND FATHER AS SYMBOLS OF COMPANY

Personally for him, yet Mira and Nebojsa are symbols of the company. His wish is for the company to live, because, as he reveals, he would do everything for the company, since he considers it as a part of the family.

“The time will come for me to take over the baton, but partly I do it for them and whatever I do there are always two of them. I do not do it because of the pressure, but because it means a lot to me personally. Through two decades, I will certainly be that person who will replace Nebojsa, but as long as both of them are active I will continue to learn from them. They will always be here, and I would love them to be as long as possible, because it’s natural for me”, he concluded.

49

Želimo vam srećan

i uspješan srebrni jubilej.

Vaš partner Microsoft

51

3SECTORS 3

Proizvodnja i servis

Production and Service

Proizvodnja mreža

Network Production

Proizvodnja hardvera Hardware

Production

Servis

Servicing

Tehničko

odjeljenje Technical Department

Development of Software

menadžer

ORGANIZACIONA ŠEMA

ORGANIZATIONAL CHART Generalni

UPRAVA

ADMINISTRATION

Prodaja i marketing

Sales and Marketing

Poslovna administracija

Business Administration

Razvoj softvera

Sistem integracije

System Integration

Komercijala

Sales Department

Marketing i PR

Marketing and PR

Računovodstvo

Accountancy

Ljudski resursi

Human Resources

Razvoj softvera

Software Development

Proizvodnja softvera Software

Production

Razvoj hardvera

Hardware Development

Razvoj mreža

Network Development

Skladište

Warehouse

Opšti poslovi

General Affairs

Internet usluge

Internet Services

Software development

Proizvodnja i servis

Production and Service

IT rješenja i edukacija

IT Solutions and Education

Projektovanje

i razvoj telekomunikacionih

sistema Design and

Development of TC systems

IT Service

Management

Proizvodnja mreža

Network Production

Proizvodnja hardvera Hardware

Production

Servis

Servicing

Tehničko odjeljenje Technical Department

Predstavnik rukovodstva za kvalitet

Quality Management

Representative

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SEKTOR PRODAJE I MARKETINGA

SECTOR FOR SALES AND MARKETING

Sektor prodaje i marketinga u sastavnom

je dijelu kompanije LANACO od njenog osnivanja, iako su se njegova funkcija i forma mijenjale tokom godina poslovanja. U

početku se radilo o sektoru koji se bavio isključivo prodajom i brojao je tek nekoliko zaposlenih. Pošto je prodajni asortiman bio ograničen, Sektor prodaje je ujedno obavljao i tehničko- konsultantsku funkciju, odnosno u njegovom sastavu su bili i zaposleni zaduženi za usvajanje najnovijih IT dostignuća, te njihovu prezentaciju i implementaciju kod korisnika. Vremenom se opseg asortimana povećao u tolikoj mjeri da su se pojedini segmenti, koji su dotad bili dio Sektora prodaje, počeli odvajati i činiti nove sektore. Zato se može reći da je Sektor prodaje bio ‘’rasadnik’’ iz kojeg su se formirali drugi sektori.

Zadatak Sektora prodaje se sastojao u pronalaženju kupaca, korespondenciji sa dobavljačima, ugovaranju prodaje, poslovima u vezi sa uvozom i izvozom i finansijsko-pravnim poslovima. Najznačajniji zadatak je bio privući najveće svjetske kompanije na tržište Bosne i Hercegovine, odnosno pokazati im da je kompanija LANACO partner koji može ispuniti njihove standarde u obrazovnom, iskustvenom i organizacionom smislu. Dobijanje partnerskih statusa od strane korporacija “Microsoft“ i “Cisco“ početkom ovog vijeka ukazao je već tada da se LANACO nalazi na putu da postane jedan od najznačajnijih IT činilaca u regionu.

ector for sales and marketing has been an integral part of LANACO company since its founding, although its function and form changed over the years. In the beginning

it was a sector which dealt only with sales and it had just a few employees. Since the sales range was limited, the sector of sales also performed technical and consulting functions; the employees were responsible for the adoption of the latest IT developments, as well as their presentation and implementation among users. Over time, the range of products has increased to such an extent that the individual segments, which previously were part of the sector of sales, started to separate and form new sectors. Therefore we can say that the sector of sales was a “cradle” in which other sectors were formed.

The task of Sales consisted of finding customers, corresponding with suppliers, contracting sales, performing jobs related to import and export, financial and legal affairs. The most significant task was to attract the world’s largest companies to Bosnia and Herzegovina`s market, and to show them that LANACO company is a partner who could meet their educational, experiential and organizational standards. Acquisition of Partner statuses from Microsoft and Cisco at the beginning of this century showed that LANACO was on its way to become one of the most important IT factors in the region.

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Kako je kompanija rasla, te kako je njen značaj i uticaj na okruženje postajao sve veći, javila se potreba da se unutar Sektora prodaje razvije i segment koji bi se bavio osmišljavanjem i sprovođenjem marketinških aktivnosti. U skladu s tim 2005. godine sektor je promijenio ime u Sektor za prodaju i marketing. U toku narednih pet godina marketinške aktivnosti u okviru sektora postaju sve važnije za kompaniju pa se 2010. godine angažuje osoba zadužena za ovaj segment posla. U narednim godinama tokom razvoja ovog sektora otvorila se potreba za proširivanjem PR i marketing aktivnosti, tako da od 2013. godine u okviru sektora djeluje PR i marketing odjeljenje koje je među klijentima i partnerima učvrstilo pozitivan kompanijski imidž, učinivši je prepoznatljivim brendom i u široj javnosti, naročito ističući značaj društveno odgovornih aktivnosti kompanije koji širu zajednicu čine boljim mjestom za život.

Sektor prodaje i marketinga broji 25 zaposlenih koji svojim znanjem, iskustvom i predanošću razvijaju portfolio kompanije na zadovoljstvo klijenata, zaposlenih, kao i šire društvene zajednice.

As the company grew, and as its importance and environmental impact was getting bigger, there was a need to develop the segment that would focus on the design and implementation of marketing activities. In 2005 the sector has changed the name to Sector for sales and marketing. During the next five years, the marketing activities in the sector are becoming increasingly important for the company, and in 2010, the person responsible for this segment of the business is hired. In the following years, during the development of this sector, the need to extend PR and marketing activities appeared, and since 2013, PR and marketing department has been operating, which strengthened the company’s positive image among the clients and partners, making it a recognizable brand for the general public, especially pointing out the importance of corporate social responsibility activities of the company that have positive impact on the wider community.

Sector for sales and marketing has 25 employees who thanks to their knowledge, experience and devotion develop a company`s portfolio by pleasing clients, employees and wider social community.

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SEKTOR POSLOVNE ADMINISTRACIJE

SECTOR FOR BUSINESS ADMINISTRATION

Računovodstvo je logistika od samog

početka rada kompanije LANACO i kako

se ona širila, tako se i ono prilagođavalo. Vremenom su, najviše usljed rasta

kompanije, prepoznate nove neophodne poslovne funkcionalnosti koje dovode do stvaranja Sektora

poslovne administracije. U organizacionom smislu on danas obuhvata: računovodstvo, ljudske resurse i opšte poslove s oko dvadesetak zaposlenih.

Osnovni zadatak je usmjeren na praćenje svih poslovnih procesa, evidenciju istih, uz punu primjenu svih zakonskih propisa iz ove oblasti. U radnim procesima ovaj sektor je sistem kvaliteta procesa podigao na najviši nivo, a on se ogleda u kontinuiranom radu na praćenju i primjeni svih zakonskih propisa iz navedene oblasti, saradnji sa kontrolnim i drugim organima i organizacijama, Poreskom upravom RS, Upravom za indirektno oporezivanje, bankama, savezima, ministarstvima, revizijom, statistikom... Sve to se ogleda kroz korespondenciju, izradu i izvještavanje shodno definisanom zakonskom okviru u ovoj oblasti poslovanja.

ccountancy has been the logistics from the very beginning of LANACO company, and it adapted as the company grew. As time went by, mostly because

of the growth of the company, new necessary business functionalities were identified which lead to the formation of the Sector for Business administration. In terms of organization it now includes: accountancy, human resources and general services, with approximately twenty employees.

The main task is focused on monitoring of all business processes, keeping their records, while fully applying all the legislations from this area. In work processes this sector has raised the system of the quality of processes to the highest level, which is reflected in the continuing work on monitoring and implementation of legislations for the stated area, cooperating with control and other authorities and organizations, Tax Administration of RS, Indirect Taxation, banks, associations, Ministries, Audit Office, Agency for Statistics, etc. All of this is reflected through correspondence, production and reporting in accordance with the defined legal framework in this area of business.

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Poseban akcenat je dat na stručno usavršavanje kroz sertifikaciju i licenciranje, te kontinuiranu obuku i edukaciju novozaposlenih koji prolaze kroz čitav proces rada i uključuju se u novoformirane timove ili nastavljaju rad u drugim sektorima.

Special emphasis is placed on professional development through certification and licensing, continuous training and education of new employees who go through the whole process of work, after which they are included in the newly formed teams, or they continue to work in other sectors.

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SEKTOR ZA RAZVOJ SOFTVERA

SECTOR FOR SOFTWARE DEVELOPMENT

Sektor za razvoj i proizvodnju softvera

formiran je sredinom 2002. godine kada je u ovom sektoru radilo četvoro zaposlenih, da bi se taj broj kontinuirano povećavao

iz godine u godinu. Danas u najvećem sektoru kompanije LANACO radi više od 120 zaposlenih različitih profila, programeri, softverski inženjeri, projektanti informacionih sistema i konsultanti (“Microsoft“, “Oracle“, SAP i konsultanti ekonomske struke). Sektor je nastao kao rezultat ideje da se razvije informacioni sistem za podršku poslovnim procesima kompanije, odnosno autentični LANACO ERP proizvod. Osnovni razlog za razvoj bio je u činjenici da u to vrijeme na tržištu nije postojao kvalitetan domaći proizvod koji bi bio podrška osnovnim poslovnim procesima kompanije i organizacija kao što su finansijsko knjigovodstvo, upravljanje ljudskim resursima, obračun zarada, evidencija osnovnih sredstava, te specifičnim poslovnim procesima kojim se bave pojedina preduzeća, organizacije i institucije kao što su robno-materijalno knjigovodstvo, upravljanje proizvodnjom, zdravstveni informacioni sistem, veb portali, informacioni sistem u elektrodistributivnim preduzećima i slično.

U prve dvije godine rada sektor se fokusirao na razvoj poslovnih informacionih sistema kompanije i na razvoj poslovnog informacionog sistema

ector for software development and production of was formed in mid-2002, when the sector had four employees, but that number continued to increase year

after year. Today, the largest sector of LANACO company employs more than 120 employees of various profiles, such as programmers, software engineers, designers of information systems and consultants (Microsoft, Oracle, SAP consultants and economic experts). The sector has emerged as a result of the idea to develop an information system to support business processes of the company, i.e. authentic LANACO ERP product. The main reason for the development was the fact that at that time on the market there was no proper domestic product that could support the essential business processes of companies and organizations, such as financial accounting, human resources, payroll, records of fixed assets, as well as specific business processes which deal with individual companies, organizations and institutions such as the material accounting, production management, health information system, web portals, information system in the electric utility companies, etc.

During the first two years the sector focused on the development of business enterprise information systems and the development of the business information system of the Health Insurance Fund

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Fonda zdravstvenog osiguranja Republike Srpske. Za projektovanje je korišćen CASE alat Sybase Power Designer, za sistem za upravljanje bazama podataka korišćen je Microsoft SQL Server 2000, za programiranje Microsoft Visual Basic 6.0, a za izradu izvještaja Crystal Reports.

U toku razvoja sektora, u naredne dvije godine, formiran je tim koji se bavio razvojem softvera na Oracle tehnologijama i to biling sistem (STONEE), te poslovni sistem u elektrodistributivnim preduzećima. Istovremeno je razvijen sopstveni generator programskog koda u alatu Microsoft C#. Ovaj alat je od tada korišćen za razvoj većine softverskih aplikacija radi potpunog prelaska na objektno orijentisano programiranje u .NET okruženju. U ovom periodu razvijena je i druga verzija LANACO poslovnog informacionog sistema (LANACO ERP), zasnovana na Microsoft C# i Microsoft SQL Serveru 2005, a kasnije i 2008. Dalji razvoj sektora, u naredne četiri godine, karakterističan je po formiranju veb tima i razvoju veb aplikacija i portala, početku rada na Microsoft

of the Republic of Srpska. For the design we used CASE tool Sybase Power Designer, for a managing databases system we used Microsoft SQL Server 2000, for programming we used Microsoft Visual Basic 6.0, and for preparation of reports we used Crystal Reports.

During the development of the sector, in the next two years, a team which dealt with the development of software based on Oracle technology and billing system (STONEE), and also the operating system in the electric utility companies was formed. At the same time the company developed its own code generator in the Microsoft C# tool. This tool is then used to develop the majority of software applications for a full transition to object- oriented programming in the .NET environment. During this period a second version of LANACO business information system (LANACO ERP) was developed, and it was based on Microsoft C# and Microsoft SQL Server 2005 and later, 2008. Further development of the sector in the next four years is characterized by the formation of the web team

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Share Point tehnologiji, te razvoju aplikacija u vertikali državnih institucija na Microsoft i Oracle tehnologiji (portal Vlade Republike Srpske, portal Savjeta ministara BiH, privredni registar, biometrijski pasoši, itd.) i znatnom povećanju broja zaposlenih.

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U posljednje četiri godine Sektor za razvoj softvera razvio je treću, znatno unaprijeđenu verziju LANACO poslovnog informacionog sistema (LANACO ERP) sa razvojnim alatom Microsoft Visual Studio C# na platformi Microsof SQL Server 2012/2014, a uz podršku novog generatora

and the development of Web applications and portals, beginning of work based on Microsoft SharePoint technology, and the development of applications for state institutions using Microsoft and Oracle technology (portal of the Government of the Republic of Srpska, portal of the Council of Ministers, the commercial register, biometric passports, etc.) and the significant increase in the number of employees.

During the last four years, Sector for software development developed a third, significantly enhanced version of LANACO business information

WEB tim za razvoj softvera Software Development WEB Team

programskog koda urađenog u Java tehnologiji. U ovom periodu razvijen je Business Intelligence sistem na Microsoft platformi, EduIS sistem za osnovne i srednje škole, te Dokument menadžment sistem (DMS). U isto vrijeme, unaprijeđena su softverska rješenja na Oracle platformi, potpisan je ugovor o saradnji sa kompanijom SAP, te je implementiran SAP sistem u “Elektroprivredi Republike Srpske“.

Sektor za razvoj softvera do sada je razvio aplikacije u zdravstvu, elektroprivredi, Vladinim institucijama, obrazovanju, kao i za velika i srednja preduzeća. Reference ovog sektora obuhvataju više od 300 preduzeća, organizacija i institucija. Danas u njemu radi preko 80 odsto stručnjaka sa visokom stručnom spremom. Većina zaposlenih u sektoru koji rade više od jedne godine imaju odgovarajuće “Microsoft“, “Oracle“ ili SAP sertifikate. Kontinuirano se radi edukacija i stručno usavršavanje zaposlenih. Kompanija stručnjacima iz ovog sektora omogućava pohađanje specijalizovanih internih ili eksternih kurseva, ali i odlaske na domaće i međunarodne IT konferencije.

Pored toga, u sektoru radi i određen broj sertifikovanih trenera koji izvode interne obuke ili obuke za eksterne klijente. Praćenje i primjena najnovijih tehnologija u oblasti projektovanja, razvoja i proizvodnje softvera, projekti koji su završeni u predviđenim rokovima i sa predviđenim budžetom, kao i zadovoljni klijenti, obezbijedili su kompaniji LANACO vodeću regionalnu poziciju u oblasti razvoja softvera.

system (LANACO ERP) with development tools of Microsoft Visual Studio C# platform Microsoft SQL Server 2012/2014, and with the support of the new code generator which is made in Java technology. During this period, Business Intelligence system on the Microsoft platform, EduIS system for primary and secondary schools, and Document 61

Management System (DMS) were developed. At the same time, we enhanced software solutions on the Oracle platform, signed a cooperation agreement with SAP and implemented the SAP system in the Power Utility of the Republic of Srpska.

So far, Sector for software development has developed applications for healthcare, electric powerindustry,governmentinstitutions,education, as well as for medium and large companies. This sector`s references include more than 300 companies, organizations and institutions. Today, it employs more than 80 percent of professionals with university degrees. Most of the employees who work in the sector for more than one year have the appropriate Microsoft, Oracle or SAP certificates. We constantly work on continuing education and professional development of employees. Company enables the experts from of this sector to attend specialized internal or external courses, and to visits domestic and international IT conferences.

Furthermore, a number of certified trainers are employed in this sector, who work in the sector’s internal trainings or trainings for external clients. Monitoring and application of the latest technologies in the field of design, development and production of software, projects that are completed on time and within estimated budget, as well as satisfied customers, ensured LANACO company with the leading regional position in the field of software development.

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SEKTOR SISTEM INTEGRACIJE

SECTOR FOR SYSTEM INTEGRATION

Kompanija LANACO je vodeći regionalni

sistem integrator sa preko 30 stručnjaka u oblasti informaciono-komunikacionih tehnologija sa naglaskom na rješenja u

oblasti mrežnih sistema i mrežne bezbjednosti, sistemskih rješenja, kolaboracionih rješenja, Cloud usluga, mikrotalasnih linkova, te usluga konsaltinga i testiranja informacionih sistema. Kompanija je implementirala najveće državne IT projekte u oblasti upravljanja elektronskim podacima, te disaster recovery rješenja.

Sektor sistem integracije nudi profesionalne usluge implementacije i integracije informaciono- komunikacionih sistema, odnosno povezuje fizički i logički različite računarske sisteme i softverske aplikacije u cilju stvaranja funkcionalne informacione cjeline, a u skladu s definisanim poslovnim potrebama klijenta i projektnim zadatkom.

Stalnim praćenjem novih tehnologija i snažnim partnerstvom sa najvećim svjetskim proizvođačima IT hardverske i softverske infrastrukture kompanija LANACO je u stanju da ponudi analizu, planiranje, projektovanje, implementaciju i održavanje kompletne IT infrastrukture, počevši od pojedinačnih hardverskih instalacija, te sistemskog i mrežnog softvera, pa sve do implementacije kompletnih data centara i Cloud rješenja po sistemu „ključ u ruke“.

ANACO company is a leading systems integrator with over 30 experts in the field of information and communication technologies with a focus on solutions in

the area of network systems and network security, system solutions, collaborative solutions, Cloud services, microwave links, while also providing consulting services and testing of information systems. The company has implemented the state`s largest IT projects in the field of electronic data and disaster recovery solutions.

Sector for system integration offers professional services of implementation and integration of information and communication systems, i.e. it connects physically and logically different computer systems and software applications to create functional information units, in accordance with the defined business needs of the clients and project tasks.

By constantly monitoring new technologies and by creating strong partnerships with the world’s largest manufacturers of IT hardware and software infrastructure, LANACO Company is able to offer analysis, planning, design, implementation and maintenance of the entire IT infrastructure, from the individual hardware installations, system and network software installations, to the implementation of the complete data centre and Cloud solution.

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Sistem integracija kompanije LANACO dostupan je svojim korisnicima 24 sata, sedam dana u sedmici, uz mogućnost prijave problema na LANACO kontakt centar, a na raspolaganju su i rezervni dijelovi i IT stručnjaci uz minimalno vrijeme odziva i rješavanja problema. Osim reakcije na prijavu incidenta, partnerima kompanije ponuđene su i usluge monitoringa kompletne IT infrastrukture, čime se sprečava nastanak većih kvarova, te štedi vrijeme i novac, a zauzvrat dobijaju se povjerenje klijenata i dobre preporuke.

LANACO`s system integration is available to its customers 24 hours a day, seven days a week with the possibility of reporting the problem to LANACO contact centre, and it also has available spare parts and IT professionals with minimum response and problem solving time. In addition to response to the report of the incident, partner companies are offered services of monitoring of the entire IT infrastructure, thereby preventing the occurrence of major failures, saving time and money. This results in customer confidence and good recommendations.

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SEKTOR ZA PROIZVODNJU I SERVIS

SECTOR FOR PRODUCTION AND SERVICE

ompanija LANACO je tokom 1996. godine intenzivno počela sa radom u telekomunikacionom i kompjuterskom sektoru.

S timom od samo nekoliko stručnjaka, odmah je bilo jasno da samo velikim trudom i nesebičnim zalaganjem svih zaposlenih, LANACO može napraviti uspjeh na IT tržištu koje je tada bilo u fazi kreiranja. Jedinstveni u namjeri da se LANACO dokaže na tržištu i da sam bude graditelj sopstvene budućnosti, ovaj sektor je imajući u vidu jasnu vremensku dimenziju definisanu 25-godišnjom istorijom, možda najviše uticao na ubrzani razvoj kompanije „LANACO kompjuteri i komunikacije“, u početnim godinama njenog razvoja.

Danas je Sektor za proizvodnju i servis, drugi po veličini najveći sektor u kompaniji, koji okuplja 40 stručnjaka spremnih da na najkvalitetniji način i u roku obave zadatke koji se pred njih svakodnevno postavljaju.

U organizacionom smislu Sektor obuhvata: Odjeljenje telekomunikacija, Odjeljenje računara i Odjeljenje radio tehnike. Osnovne djelatnosti ovog sektora su proizvodnja IT mreža, proizvodnja hardvera, elektro instalacije, telekomunikacioni i audio sistemi, sistemi vatrodojavnog obezbjeđenja i alarmiranja. Takođe obuhvaćen je i spektar servisiranja opreme kao i usluge: radio

n 1996, LANACO company started to intensively work in the telecommunications and computer sector.

With a team consisting of just a few experts, it was clear that only with great effort and selfless dedication of all its employees, LANACO can succede on the IT market, which was then in the stage of creation. Unique in an attempt to enable LANACO to prove itself on the market and to become creator of its own future, and having in mind clear dimension of time defined by the 25- year history, this sector had perhaps the most influence on the fast development of the company “LANACO Computers & Communications“, in the initial years of its development.

Today, Sector for production and service is the second largest sector in LANACO company, which has 40 experts ready to give their best to perform tasks that lie ahead.

In organizational terms sector includes: Department of telecommunications, Department of computers and Department of radio technology. The main activities of this sector are production of IT networks, hardware manufacturing, electrical installations, telecommunication and audio systems, fire alarm and security alarm. It also

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i telekomunikacione opreme, servis kompjutera, štampača, multimedijalnih uređaja, održavanje operativnih sistema i antivirusnih programa, te svih ostalih uslužnih programa po zahtjevu korisnika.

Kompanija LANACO, a u jednom većem dijelu kroz ovaj sektor, uvijek je pratila najnovije trendove iz oblasti tehničkih inovacija, te ih predstavljala i činila dostupnim svojim korisnicima.

Visok nivou kvaliteta garantuju ekspertize kako inženjera tako i tehničara, koji prati proces u kome svi proizvedeni kompjuteri, mreže i telekomunikacione usluge prolaze testiranja nakon čega se izdaje adekvatna dokumentacija za instalaciju licenciranog operativnog sistema, antivirusnog programa ili kategorizaciju mreže.

Kompanija u svakom trenutku raspolaže operativno zadovoljavajućim nivoom zaliha rezervnih dijelova najpoznatijih svetskih proizvođača poput Toshibe, Fujitsu Siemensa, HP-a, Della, Samsunga, Sonya, RCF-a, Dahua, Panasonica, Telegartnera, Legranda, 3M-a, NERA-a, Alvariona, Ceragona itd.

includes range of maintenance of the equipment and services: radio and telecommunications equipment, repairment of computers, printers, multimedia devices, maintenance of operating systems and antivirus programs, and all other programs, according to the user`s requirements.

LANACO always followed the latest trends in the field of technical innovations mainly through this sector, and then presented them and made them available to its customers. High level of quality is garanteed by the expertize of engineers and technicians, which monitor process in which all manufactured computers, networks and telecommunications services undergo testing after which appropriate documentation is issued to install licensed operating system, antivirus programs or categorization of networks.

At all times, the company disposes with a sufficient level of spare parts in stock made by the most famous manufacturers such as Toshiba, Fujitsu Siemens, HP, Dell, Samsung, Sony, RCF, Dahua, Panasonic, Telegartner, Legrand, 3M, NERA’s, Alvarion, Ceragon, etc.

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SEKTOR ZA IT RJEŠENJA I EDUKACIJU

SECTOR FOR IT SOLUTIONS AND EDUCATION

novativni pristup učenju i rad sa najsavremenijim programima i opremom, kao i zadovoljni klijenti, obezbijedili su kompaniji LANACO mjesto regionalnog lidera u IT

edukaciji.

LANACO je autorizovani trening centar za “Microsoft“ (Microsoft Silver Learning Partner) i “Oracle“ (Oracle Education Reseller). Takođe, kompanija je autorizovani ECDL i CertiPort test centar gdje se obavljaju provjere znanja i sticanje međunarodno priznatih sertifikata: ECDL Start i Core, Microsoft Office Specialist, Microsoft Technologies Associate, CompTia, Adobe Certified Asociate, itd.

Kompanija LANACO proširila je dijapazon usluga u oblasti edukacije organizovanjem kurseva grafičkog i veb dizajna, radionica iz Cisco i VMware tehnologija, radionica za upravljanje projektima, kurseva za napredno korišćenje Microsoft Office programa, onlajn kurseva stranih jezika i mnogih drugih obuka.

Kompanija zapošljava više od 20 iskusnih i kvаlifikоvаnih trеnеrа koji svoje veliko praktično iskustvo kontinuirano potvrđuju sticanjem ekspertskih sertifikata iz oblasti za koju su specijalizovani. Svi treneri prolaze kroz posebne obuke prezentacionih i trenerskih vještina, a njihov rad sa polaznicima se konstantno evaluira i prati.

he innovative approach to learning and working with the latest software and equipment, as well as satisfied customers, ensured LANACO company a place of

regional leader in IT education.

LANACO is Authorized Training Centre for Microsoft (Microsoft Gold Learning Partner) and Oracle (Oracle Education Reseller). The company is also authorized ECDL and Certiport testing centre where the assessments are performed and internationally recognized certificates are obtained, such as: ECDL Start and Core, Microsoft Office Specialist, Associate Microsoft Technologies, CompTIA, Adobe Certified Associate etc.

LANACO company expanded its range of services in the field of education by organizing courses of graphic and web design, Cisco and VMware technologies, workshops for project management courses for the advanced use of Microsoft Office programs, online foreign language courses and many other trainings.

The company employs more than 20 experienced and qualified trainers who continually confirm their extensive practical experience by gaining expert certificates from the area which they have specialized. All the trainers go through special training of presentational and educational skills, and their work with the students is constantly evaluated and monitored.

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Pored standardnih obuka u tri učionice u Banjaluci, LANACO pruža i onlajn obuke u realnom vremenu i onlajn obuke putem elektronskih kurseva i testiranja, koji se kreiraju po potrebi klijenata. Za ove potrebe izrađen je sopstveni sistem za upravljanjeonlajnobukamaielektronskimučenjem - ELMs (Electronic Learning Management System), a partnerima i klijentima se nudi implementacija i razvoj sličnih rješenja na različitim platformama.

Učionice su potpuno оprеmlјеnе nајmоdеrniјоm оprеmоm i brzim intеrnеt linkоm. Za potrebe održavanja obuka izvan Banjaluke koriste se opremljene učionice partnera širom Bosne i Hercegovine. Sve obukе sе izvоdе pо sistеmu „јеdаn nа јеdаn“, оdnоsnо јеdаn rаčunаr na јеdnоg pоlаznikа.

Prvog septembra 2015. godine LANACO je dobio status Akreditovane obrazovne ustanove (R.E.P.), koju je akreditovao Project Management Institute (PMI) da pomogne menadžerima da dostignu i održe zvanje Project Management Professionala (PMP)®. Time se LANACO pridružio grupi od preko 1.500 institucija u više od 80 zemalja s istim statusom dobijenim od PMI. Takođe, LANACO je tako postao prvi i jedini PMI R.E.P. centar na teritoriji Bosne i Hercegovine.

In addition to standard trainings which take place in three classrooms in Banja Luka, LANACO also offers real time online training and online training via electronic courses and tests, which are created for the needs of their clients. For these purposes LANACO made its own system for managing online training and e-learning - Elms (Electronic Learning Management System), and partners and customers are offered the implementation and development of similar solutions on different platforms.

The classrooms are fully equipped with the latest equipment and high speed internet link. For the purposes of the training sessions outside of Banja Luka, we use the equipped classrooms of our partners across Bosnia and Herzegovina. All training courses are carried out as “one on one”, i.e. one student - one computer.

Since September 1st 2015, LANACO obtained the status of accredited educational institution (REP), and it is accredited by the Project Management Institute (PMI) to assist managers to obtain and maintain the title of Project Management Professional (PMP)®. By this act LANACO joined a group of more than 1,500 institutions in more than 80 countries with the same status received from PMI. In addition, LANACO has become the first and only PMI REP centre on the territory of Bosnia and Herzegovina.

3 SEKTORI | SECTORS

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SEKTOR ZA PROJEKTOVANJE I RAZVOJ TELEKOMUNIKACIONIH SISTEMA

SECTOR FOR DESIGN AND DEVELOPMENT OF TELECOMMUNICATIONS SYSTEMS

Sektor za projektovanje i razvoj

telekomunikacionih sistema ovlašćen je za projektovanje, izradu tehničke dokumentacije slabe i jake struje, nadzor

nad izvođenjem radova slabe i jake struje, te tehničko rukovođenje nad istim radovima - elektrofaza slabe struje i instalacija jake struje i elektroenergetskih postrojenja. Ovaj sektor zadužen je i za projektovanje elektroenergetskih instalacija i elektroenergetskih postrojenja, što obuhvata čitavo područje niskog napona mreža i instalacija sve do nivoa srednjeg napona. Takođe, projektuje slabu i jaku struju za server sale prema zahtjevima TIER 4, koji omogućava najviši nivo pouzdanosti i sigurnosti napajanja potrošača električnom energijom.

Zaposleni u Sektoru za projektovanje i razvoj TK sistema osposobljeni su za projektovanje najsloženijih računarskih mreža koje se zasnivaju na implementaciji data centara. U domenu slabe struje projektuju sisteme tehničke zaštite poput sistema vatrodojave, video-nadzora, protivprovale, kontrole pristupa i evidencija radnog vremena, distribucije satelitskih, odnosno TV sistema. LANACO projektuje i telekomunikacione pristupne, odnosno mjesne mreže i spojne puteve. Izrada projektno-tehničke dokumentacije u potpunosti je usaglašena sa Zakonom o uređenju

ector for design and development of telecommunication systems is authorized for the design, preparation of technical documentation for weak and strong current,

supervision of work on low and high voltage, and the technical management of the same work - electrical phase of low voltage and electro installations of high voltage and electric power plants. This sector is also responsible for the design of electrical installations and power plants, which covers the entire area from low voltage networks and installations to the medium voltage level. It also projects low and high voltage for the server rooms according to Tier 4 requirements, which provides the highest level of reliability and security of electricity supply.

Employees that work in the Sector for the design and development of telecommunications systems are qualified to design the most complex computer networks that are based on the implementation of data centres. In the domain of low voltage systems they design security systems such as fire alarm systems, video surveillance, intrusion, access control and time attendance, and distribution of satellite and TV systems. Also, LANACO designs telecommunications access, i.e. local networks and connecting leads. Preparation of technical documentation is completely in

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prostora RS, Zakonom o telekomunikacijama RS, Zakonom o komunikacijama BiH, te preporukama međunarodnog standarda za telekomunikacije, računarske mreže i IT opremu (ITU-T) i ostalim važećim propisima i standardima za ovu oblast.

Kompanija LANACO posjeduje licencu za izradu projekata elektroenergetskih instalacija za objekte za koje građevinsku dozvolu izdaje opština, odnosno grad, a naši inženjeri posjeduju odgovarajuće licence.

accordance with the Law on Spatial planning in Republic of Srpska, the Republic of Srpska Law on Telecommunications, Law on Communications in BiH, and the recommendations of international standards for telecommunications, computer networks and IT equipment (ITU-T) and other applicable regulations in this area.

LANACO owns the license for the development of electrical installations projects for buildings for which a building permit is issued by the municipality or city, and our engineers have adequate licenses.

3 SEKTORI | SECTORS

S

SEKTOR IT SERVIS MENADŽMENTA

SECTOR FOR IT SERVICE MANAGEMENT

Sektor IT servis menadžmenta je osnovan kao

posljedica uvođenja ISO/IEC 20000:2011 i odgovoran je za ispunjavanje svih obaveza

definisanihovimstandardom.Uoperativnom smislu poštovanje ovog standarda se realizuje kroz

instituciju servis deska koji je centralno čvorište, kako za interne tako i za eksterne zahtjeve klijenata

kompanije. Na ovaj način se garantuje najbrži način upravljanja resursima i puna centralizacija podataka o pružanju usluga i njene efikasnosti.

Ovo je savršen alat za postavljanje prioriteta i usmjeravanje kapaciteta ka podizanju nivoa kvaliteta usluga koje kompanije pruža. Zahvaljujući ovakvom pristupu LANACO danas ima postavljenu IT servis menadžment arhitekturu kako interno tako i eksterno. U ovom trenutku fokus je na uvođenju klijenata u sistem servis deska, kada se ovaj proces okonča biće to vidljivi dodatni kvalitativan korak napred za čitavu organizaciju. Imajući u vidu kompleksnost, ali i značaj ovog odnosa kako po LANACO tako i naše klijente on se uređuje kroz potpisivanje SLA ugovora (Service Level Agreement) koji detaljnije precizira nivo odnosa, način komunikacije, odgovorne osobe i polise prijavljivanja konkretnih problema.

ector for IT Service Management has been established as a result of the implementation of ISO / IEC 20000: 2011 and is responsible for the fulfilment of all the obligations

defined by this standard. In operational terms, the respect of this standard is being implemented through the institution of a service desk which is a central hub, for both internal and external demands of the clients of this company. Thus, the fastest way to manage resources and obtain full centralization of data about the provision of services and its efficiency can be guaranteed.

This is the perfect tool for prioritizing and directing the capacity towards the raising of the level of quality of services that the company provides. Thanks to this kind of approach, today LANACO has set IT Service Management architecture both internallyandexternally. Atthismomentthefocusis on inclusion of customers into the system of service desk. When this process is completed it will result in a visible additional qualitative step forward for the entire organization. Considering the complexity, but also the importance of this relationship for LANACO and also for its customers, it is regulated by signing SLA (Service Level Agreement), which specifies in detail the level of relations, means of communication, responsible persons and the policies of reporting the specific problems.

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Kao novi sektor on trenutno broji šestoro zaposlenih, ali je sigurno da će nastaviti sa rastom te da će se tehnološki unapređivati, sa posebnim akcentom na obuku kadrova. Cilj kompanije je da se rad u ovom sektoru postavi po načelima i najboljoj praksi iz svijeta. Najveći kvalitet uvođenja ovakvog sektora u organizaciju zapravo leži u analizi prikupljenih podataka, zato je mnogo toga već sada automatizovano kako bi se ostavilo više vremena za te aktivnosti. Posebna pažnja se obraća na bezbjednost podataka i na integritet.

Ovaj sektor ima posebnu važnost za odnos kompanije prema korisnicima njenih rješenja i direktno utiče na nivo njihovog zadovoljstva zato će vremenom njegova važnost rasti, posmatrano u perspektivi ka tržištu, ali isto tako, ništa manje važno, i dobijati na značaju pri alokaciji postojećih resursa, ako stvari posmatramo unutar same kompanije. Suštinski ovaj sektor obezbedjuje kompaniji da uvek budemo uz njene korisnike te da pruži dodatan kvalitet stabilnosti eko-sistema koji je kreirala za ovih 25 godina postojanja kompanije.

As a new sector it currently has six employees, but it is certain that it will continue to grow and that it will continue to advance technologically, with special emphasis on staff training. The company’s goal is to adjust the performance of this sector according to the principles and best practices used throughout the world. The greatest quality achieved by introducing this sector in the organization actually is in the analysis of the collected data, so a lot of that is already automated in order to leave more time for those activities. Special attention is paid to security of data and integrity.

This sector has particular significance for the company’s relationship to the users of its solutions and it has direct impact on the level of their satisfaction. That is why its importance will grow with time, seen in perspective to the market, but also, with no less importance, it will become increasingly important in the allocation of existing resources, if we look at things within the company. Basically, this sector allows the company to always be with its customers and to provide additional quality of stability of the eco-system, which has been created for these 25 years of existence of the company.

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L4ANACO TFOLIO 4

4 LANACO PORTFOLIO

L L

SOFTVERSKI PROIZVODI

SOFTWARE PRODUCTS

LANACO ERP

ANACO ERP (Enterprise Resource Planning) je nastao kao rezultat ideje da se razvije autentični softverski proizvod - LANACO poslovni informacioni sistem za podršku

poslovnim procesima preduzeća.

Dodatni podsticaj da se krene u izradu LANACO ERP-a je bila činjenica da u to vrijeme na tržištu nije postojao kvalitetan domaći proizvod koji bi bio podrška poslovnim procesima kompanija te je iz tog razloga postojalo realno tržište koje bi moglo opravdati inicijalna ulaganja u razvoj softvera.

Razvojni tim koji je krenuo u izradu LANACO ERP-a je softver definisao kao programsku podršku za najmanje četiri segmenta poslovanja:

1. finansijsko poslovanje (accounting),

2. proizvodnja (manufacturing),

3. robno-materijalno poslovanje (material management/distribution),

4. upravljanje ljudskim resursima (human resources management).

ANACO ERP (Enterprise Resource Planning) was created as a result of the idea to develop an authentic software product – the LANACO business information system

for company’s business process support.

An additional incentive to start making the Lanaco ERP was the fact that, at the time, there were no quality domestic products at the market that would support the business processes of the companies, and thus, a realistic market that could justify the initial funding to the software’s development was available.

The development team that started making the LANACO ERP had defined the software as a programme support for at least four segments of business:

1. Accounting,

2. Manufacturing

3. Material management/distribution

4. Human resources management.

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i da istovremeno posjeduju najmanje tri navedene karakteristike:

1. efikasno upravljanje raznim aktivnostima preduzeća,

2. postojanje zajedničke baze podataka,

3. sposobnost za brzo reagovanje na operativna pravila.

U cilju razvoja novog programskog proizvoda CASE (Computer Aided Software Engineering) alatima i jezicima četvrte generacije, kao i zbog razvoja generatora programskog koda formiran je razvojni tim LANACO koji su činili: Dragoljub Krneta (vođa tima), Ljiljana Pantić, Dario Novaković i Miodrag Sabljić. Uvažavajući kompleksnost projektnog zadatka, u LANACO razvojnom timu u formi konsultanta su angažovani: prof. dr Branko Perišić sa Fakulteta tehničkih nauka Univerziteta u Novom Sadu sa saradnicima doc. dr Gordanom Milosavljević i doc. dr Igorom Dejanovićem s istog fakulteta. Zahvaljujući njihovom angažovanju, LANACO razvojni tim je dobio dodatni nivo ekspertizeumetodološkomsmislu, kaoiinženjerski pristup pri razvoju programskih proizvoda, a sve s ciljem da se u zadatim vremenskim rokovima preciznom primjenom odgovarajućih tehnika dođe do kvalitetnog projekta i kvalitetnog programskog proizvoda, te olakša održavanje razvijenog softverskog proizvoda.

Dosad su razvijene tri verzije LANACO ERP-a.

LANACO ERP verzija 1.0

Prva verzija LANACO ERP je razvijana u periodu od 2002. do 2004. Za projektovanje je korišćen CASE alat Sybase Power Designer, za sistem za upravljanje bazama podataka Microsoft SQL Server 2000, za razvoj klijentske aplikacije Microsoft Visual Basic 6.0, a za kreiranje izvještaja Crystal Reports. Razvoj je bio vođen modelima (Model Driven Development), što je podrazumijevalo: modelovanje i generisanje šeme baze podataka

and that they, at the same time, have three given characteristics:

1. An efficient management of various

company activities,

2. The existence of a common database,

3. The ability to quickly react to operational 75

rules.

With the goal of developing a new programme product called CASE (Computer Aided Software Engineering) with 4th generation tools and languages, as well as to develop a programme code generator, LANACO development team was formed, and it consisted of: Dragoljub Krneta (team leader), Ljiljana Pantić, Dario Novaković and Miodrag Sabljić. Taking into account the complexity of the project task, LANACO development team, in the form of a consultant, hired: Prof. Branko Perišić, PhD, of the Faculty of Technical Sciences of the Novi Sad University, with associates Asst. Prof. Gordana Milosavljević and Asst. Prof. Igor Dejanović, of the same faculty. Thanks to their engagement, LANACO development team got an additional level of expertise, methodologically speaking, as well as an engineering approach to the development of programme products, and all that with the goal to acquire a quality project and programme product, and to facilitate the maintenance of the developed software product, within the given time limits.

By now, three versions of the LANACO ERP have been developed.

LANACO ERP Version 1.0

The first version of the LANACO ERP was developed in the period of 2002-2004. For projecting, the Sybase Power Designer CASE tool was used, Microsoft SQL server 2000 was used for database management, Microsoft Visual Basic 6.0 was used for the development of the client application, and finally, Crystal Reports was used for creating reports. The development was driven by models

4 LANACO PORTFOLIO

korišćenjem Sybase Power Designera i generisanje značajnog procenta koda klijentske aplikacije (prema istraživanjima stručnjaka sa Fakulteta tehničkih nauka iz Novog Sada i našim iskustvima preko 85% generisanog koda) korišćenjem generatora koda za Visual Basic koji je razvijen na početku projekta. Generisanje koda ovako velikog

76 procenta klijentske aplikacije je bilo moguće zahvaljujući standardu korisničkog interfejsa koji je detaljno opisan u naučnom radu Gordane Milosavljević i Branka Perišića - A Method and a Tool for Rapid Prototyping of Large-Scale Business Information Systems, objavljenom u časopisu “Computer Science And Information Systems“, koji je projektovan s ciljem da bude jednostavan za učenje, omogući brzu obuku korisnika i posluži kao osnova za automatizaciju izrade korisničkog interfejsa. Primjer jedne standardizovane forme koja se koristi za unos i pregled podataka se nalazi na slici 1.

(Model Driven Development), which encompassed: modelling and generating of the database scheme by using the Sybase Power Designer and generating a significant percentage of the client application code (over 85% of the generated code, according to the research by the experts of the Faculty of Technical Sciences of Novi Sad and our experience) by using the code generator for Visual Basic, which was developed at the start of the project. The code generation of such a large percentage of the client application was made possible thanks to the user interface standard, which was described in detail in the scientific work of Gordana Milosavljević and Branko Perišić – A Method and a Tool for Rapid Prototyping of Large-Scale Business Information Systems, published in the Computer Science and Information Systems magazine, which was projected with the goal to be easy to learn, provide a quick user training and serve as a basis for the automation of the user interface creation. An example of a standardised form which is used for data input and overview is shown in Figure 1.

Slika 1. Primjer standardizovane forme u režimu za unos

Figure 1. The example of the standardised form in the input regime

Radi efikasnijeg rada informacionog sistema poštovani su sljedeći principi:

• sveposlovnetransakcijesurealizovaneuokviru uskladištenih (stored) procedura i izvršavale su se na serveru, čime je minimizirano opterećenje klijenta i LAN mreže;

• šema baze podataka je tako realizovana da, pored entiteta potrebnih za operativni rad, sadrži i agregate koji se automatski pune u toku redovne operative, a koji su obezbjeđivali maksimalno brz odgovor na najčešće tražene upite;

• korisnički interfejs je tako projektovan da se minimizira pristup bazi, odnosno da se upiti i transakcije parametrima ograniče na minimalni skup podataka potreban za realizaciju nekog zadatka.

Šema baze i aplikacija su tako projektovani da što je moguće veći broj pravila bude u okviru podataka koje definišu korisnici, a ne u okviru algoritama implementiranih u programskom kodu (tzv. parametrima vođeni sistem), s ciljem da se omogući lakše održavanje informacionog sistema i podrška za buduće promjene.

Prva verzija LANACO ERP-a implementirana je u više od 50 preduzeća, institucija i organizacija. Najznačajniji projekat koji je realizovan kroz prvu verziju LANACO ERP-a bio je Poslovni informacioni sistem Fonda zdravstvenog osiguranja Republike Srpske. U toku 2003. godine LANACO razvojnom timu su se pridružili: Dragana Laketić, Nada Dragaš, Mira Rudež, Dragoslav Gnjatović i Goran Bera.


U daljem razvoju sektora, u naredne dvije godine, formiran je tim koji se bavio razvojem softvera na Oracle tehnologijama i to biling sistem (STONEE) i poslovni sistem u elektrodistributivnim preduzećima. Istovremeno je razvijen sopstveni generator programskog koda u alatu Microsoft C#. Ovaj alat je od tada korišćen za razvoj novog generatora formi i većine softverskih aplikacija

In order for the information system to function more efficiently, the following principles were implemented: • All business transactions were realised in the

frame of stored procedures and were done on the server, which minimised the client and the LAN network load;

• The database scheme was realised in a manner 77

that, besides the entities necessary for the operative work, it also contained aggregates thatareloadedautomaticallyduringtheregular operative, and which ensured a maximally quick response to the most requested queries;

• The user interface was projected in such a manner that the access to the base was minimised, i.e. thatthequeriesandtransactions were limited by parameters to a minimal group of information needed to implement a certain task.

The base and application scheme was designed in such a manner that as much rules as possible were going to be in the framework of the user-defined information, and not in the framework of the algorithms implemented in the programme code (the so-called parameter driven system), in order to ensure an easier maintenance of the information system and the support for future changes.

The first version of the LANACO ERP was implemented in more than 50 companies, institutions and organisations. The most significant project realised through the first version of the LANACO ERP was the Business Information System for the Healthcare Fund of the Republic of Srpska. During the year 2003, Dragana Laketić, Nada Dragaš, Mira Rudež, Dragoslav Gnjatović and Goran Bera joined the LANACO development team.


In the further sector development, in the following two years, a team was formed that had dealt with software development on the Oracle technologies, specifically the billing system (STONEE) and the business system in the power distribution

4 LANACO PORTFOLIO

radi potpunog prelaska na objektno orijentisano programiranje u .NET okruženju. U ovom periodu (2005-2006.) razvijena je i druga verzija LANACO ERP-a zasnovana na Microsoft C# i Microsoft SQL Server 2005 (a kasnije i 2008) i Oracle bazi podataka. Novi generator formi i template u Microsoft tehnologiji uradio je LANACO razvojni

78 tim sa konsultantom Dragoljubom Krnetom. Ovaj tim su činili: Dragoslav Gnatović (vođa tima), Mira Rudež, Dragan Pavlović i Aleksandar Boškić. Ovaj tim je činio i okosnicu i Oracle tima i razvijali su biling i poslovni sistem za elektrodistributivna preduzeća.

Template za standardu formu i generator formi za drugu verziju LANACO ERP-a na platformi Microsoft SQL Server je razvijen korišćenjem Microsoft paketa Visual Studio 2003, programski jezik C#. Aplikacije napravljene pomoću ovog templatea se pokreću na .NET Framework 1.1 platformi. Kod razvoja aplikacija koristi se jedan od osnovnih principa objektno orijentisanog programiranja - nasljeđivanje. Osnovne funkcionalnosti svake forme koje čine aplikaciju implementirane su u standardnoj formi, odnosno klasi. Izrada nove forme bazira se na nasljeđivanju funkcionalnosti standardne forme i definisanju dodatnih metoda, odnosno funkcija. Aplikacije razvijene ovim generatorom se konektuju na baze podataka (Oracle, SQL Server...), koristeći ADO.NET tehnologiju za pristup bazama podataka. Nakon nasljeđivanja standardne forme i implementacije metoda koji nedostaju, forma unutar aplikacije dobija napredne funkcionalnosti kao što su: dodavanje, izmjena i brisanje slogova, navigacija kroz slogove, mogućnost filtriranja i eksporta podataka u fajlove raznih formata. Za izradu izvještaja template koristi se Crystal Report 8.5. Da bi se napravio izvještaj potrebno je u dizajneru definisati izgled izvještaja, kao i izvor podataka, a nakon toga se izvještaj ugrađuje u samu aplikaciju. Korišćenje ovakvog pristupa smanjuje količinu programskog koda koji programer treba pisati, a mogućnost grešaka je svedena na minimum. Primjena ovakvog koncepta za izradu poslovnih aplikacija se u praksi pokazala kao dobro rješenje jer skraćuje vrijeme izrade aplikacija, te se olakšava

companies. Simultaneously, we have developed our own programme code generator in the Microsoft C# tool. This tool has been used since for the development of a new form generator and most of the software applications in order to completely cross over to the object-oriented programming in the .NET environment. In this period (2005- 2006), a second version of the Lanaco ERP was also developed, based on the Microsoft C# and Microsoft SQL Server 2005 (as well as 2008) and the Oracle database. The new form generator and template in the Microsoft technology was designed by the Lanaco development team with with Dragoljub Krneta, as a consultant. This team consisted of: Dragoslav Gnjatović (team leader), Mira Rudež, Dragan Pavlović and Aleksandar Boškić. This team also made the backbone of the Oracle team, and had developed billing and business systems for the power distribution companies.

The standard form template and form generator for the second version of the Lanaco ERP on the platform of the Microsoft SQL Server was developed by using the Microsoft Visual Studio 2003 package, programme language C#. The applications made by this template are run on the .NET Framework 1.1 platform. With the application development, one of the basic principles of the object-oriented programming – inheritance – is used. The basic functionalities of every form that are contained in the application are implemented in a standard form or class. Creating of a new form is based on the inheritance of the functionalities of the standard form and on the defining of the additional methods or functions. The applications developed by this generator are connected to the databases (Oracle, SQL Server, etc.) by using the ADO.NET technology for database access. After the inheritance of the standard form and the implementations of the methods that are lacking, the form inside the application gets advanced functionalities, such as: addition, editing and deleting syllables, navigation through the syllables, the possibility of filtering and exporting the information to files of various

obuka korisnika za rad na aplikaciji jer su sve forme naslijeđene od standardne forme.

Nakon podrške za Microsoft SQL Server, a s obzirom na potrebe drugog projekta, tim za razvoj generatora je razvio verziju generatora sa podrškom za ORACLE bazu podataka. Prva verzija razvijena je na .NET 1.1 platformi s obzirom na to da je tih godina verzija 1.1 bila dovoljno stabilna, s ispravljenim greškama i problemima iz verzije 1.0. Podržana je verzija baze Oracle 9i, a za reporting korišćen je tadašnji Crystal Reports 8.5 (današnji BusinessObjects), koji je bio zaseban proizvod, ali se kasnije, u sljedećim verzijama, integrisao s alatom Microsoft Visual Studio. Za razvoj prve verzije korišćen je Microsoft Visual Studio 2003.

formats. For the creation of the report templates, the Crystal Report 8.5 is used. In order to create a report, it is necessary to define the appearance of the report in the designer, as well as the data source, and afterwards, the report is implemented in the application itself. Using this kind of approach, the

amount of programme code that the programmer 79 needs to write is reduces, and the error possibility

is reduced to a minimum. The application of such a concept for business application creation had shown in practice as a good solution, since it shortens the time needed to make the application, and it facilitates the user training for the work on the application, since all forms are inherited from the standard form.

Članovi razvojnog tima za template posebnu pažnju morali su da obrate na određenje enterprise opcije Oracle baze podataka, kao što su partitioning, Application Secure Role i slične. Iz tog razloga bilo je veoma teško da se izradi generička verzija generatora (template obrazaca) pa se razvoj odvijao u dva pravca, posebno za MS SQL Server, a posebno za Oracle, uzimajući u obzir specifičnosti svake od navedenih baza. Za komunikaciju sa bazama

After the support for the Microsoft SQL Server, and taking into account the needs of another project, the generator development team had developed a version of the generator with the support for the ORACLE database. The first version was developed on the .NET 1.1 platform, since at the time the 1.1 version had been stable enough, with corrected mistakes and problems from the 1.0 version. The Oracle base 9i version was supported, and

the former Crystal Report 8.5 was used for reporting (now BusinessObjects) that was a standalone product, but as time passed, in further versions, it integrated in the Microsoft Visual Studio tool. Microsoft Visual Studio 2003 was used for the development of the first version.

The members of the template development team had to pay special attention to the determination of the enterprise option of the ORACLE database,

Slika 2. Primjer standardne forme iz LANACO ERP-a v.2.

Figure 2. The example of the standard form from LANACO ERP v.2.

4 LANACO PORTFOLIO

podataka korišćena je ADO.NET tehnologija. S obzirom na postojanje većeg broja upravljačkih aplikacija za druge RDBMS-e, podrška je mogla da se izradi i za ostale RDBMS-e, uz male modifikacije određenih elemenata koda.

80 Arhitektura ovakvog sistema bila je klijent - server. Funkcionalnosti klijentske strane realizovane

su nasljeđivanjem osnovnih funkcionalnosti apstraktne template forme. Ovakav pristup omogućava daleko brži razvoj aplikacija, s obzirom na to da programer nema potrebu da iz početka izrađuje podršku za osnovne funkcionalnosti manipulacije nad podacima (unos, izmjena, brisanje), kao ni napredne funkcionalnosti (projekcija, selekcija filtriranjem, navigacija, eksport podataka u druge formate i slično). Sve ove

such as partitioning, Application Secure Role, etc. Because of that, it was very hard to make a generic version of the generator (template forms), so the development ran in two directions, one for the MS SQL Server, and the other for ORACLE, taking into account the specificity of every of the said bases. The ADO.NET technology was used for communication with the databases. Since a larger amount of the management applications for other RDBMSs, the support could have been made for the rest of the RDBMSs, with small modifications of certain code elements. The architecture of such a system was client- server. The functionalities of the client side were realised by inheritance of the basic functionalities of the abstract template form. This kind of approach provides a far quicker application development, since the programmer doesn’t have

to make the support for basic functionalities of data manipulation (input, edit, delete) from scratch, nor the advanced functionalities (projections, selection by filtering, navigation, data export to other formats, etc.). All these functionalities are inherited from the template form, and the programmer could commit to programming

Slika 3. Forma iz LANACO ERP-a v.2. za Oracle bazu podataka

Figure 3. The form from the LANACO ERP v.2. for the Oracle database

funkcionalnosti nasljeđivane su iz template forme, a programer je mogao da se posveti programiranju specifičnih funkcionalnosti koje su zahtijevane u poslovnim procesima.

Sljedeća generacija template forme, pored izmjena u GUI-ju, imala je i neke izmjene u ostalim funkcionalnostima. Možda najznačajnija izmjena bila je podrška za sada već dovoljno zrelu platformu Microsoft .NET 2.0. Te pogodnosti su maksimalno iskorišćene, a kao rezultat pojavile su se nove apstraktne template forme. Osim standardne Single Record View izrađena je podrška i za Master- Detail (Document view) i Master-Multiple Detail (Multiple Document view) template forme.

Za razvoj korišćen je Microsoft Visual Studio 2005/2008 sa integrisanim Crystal Reportom za razvoj štampanih izvještaja. Podržane su sljedeće verzije Oracle baze podataka (10 g, a kasnije i 11 g). Zadržana je arhitektura klijent - server, a kao i kod prethodne generacije, sve funkcionalnosti template forme mogle su da se nasljeđuju.

LANACO ERP verzija 2 je implementirana u više od 100 preduzeća, organizacija i institucija. Najznačajniji projekat koji je realizovan ovom verzijom je projekat SOTAC (podrška centrima za socijalni rad u BiH) na Microsoft SQL Server bazi podataka, te biling sistem “Elektrokrajine“ i “Elektrohercegovine“ na Oracle bazi podataka.


U periodu od 2010. do 2014. Sektor za razvoj softvera je razvio treću, znatno unaprijeđenu, verziju LANACO poslovnog informacionog sistema sa razvojnim alatom Microsoft Visual Studio 2010 na platformi MS SQL Server 2012/2014, a uz podršku novog generatora programskog koda urađenog u Java tehnologiji. Najveće zasluge za razvoj novog generatora formi i nove verzije LANACO ERP-a imali su: Igor Bojanić (vođa tima), Dario Đekić, Slađan Čolić, Igor Marković, Momčilo Đuza i Vanja Subotić u dijelu razvoja i programiranja, te Dragoljub Krneta i Radenko Zec kao konsultanti.

the specific functionalities that are demanded in business processes.

The next generation of the template form, besides changes to the GUI, had some changes in other functionalities as well. Maybe the most significant change was the support for the, now completely mature, Microsoft .NET 2.0 platform. Those

81

functionalities were completely used, and as a result, new, abstract template forms emerged. Beside the standard Single Record View, the support for Master-Detail (Document view) and Master-Multiple Detail (Multiple Document view) template forms was also made.

Microsoft Visual Studio 2005/2008 with an integrated Crystal Report for the development of printed reports was used for the development. The 10g, and later 11g, versions of the Oracle database are supported. The architecture client-server was maintained, and as with the former generation, all functionalities of the template form could be inherited.

LANACO ERP Version 2 was implemented in more than 100 companies, organisations and institutions. The most significant project realised by this version was the SOTAC project (Support for the social care centres in Bosnia and Herzegovina) on the Microsoft SQL Server database, and the billing system of Elektrokrajina and Elektrohercegovina on the Oracle database.


In the 2010-2014 period, the software development sector had developed a third, significantly improved version of the Lanaco business information system with the Microsoft Visual Studio 2010 development tool on the MS SQL Server 2012/2014 platform, and with the support of the new programme code generator made in Java technology. The biggest credit for the development of the new form generator and the new version of the LANACO ERP had: Igor Bojanić (team leader), Dario Đekić, Slađan Čolić, Igor Marković, Momčilo Đuza and Vanja

4 LANACO PORTFOLIO

Treća verzija LANACO ERP-a podržana je generatorom programskog koda za generisanje Windows aplikacija modernog dizajna, a izrađena koristeći Visual Studio 2010 i programski jezik C# na platformi na .NET Framework 3.5.

82 Treća verzija LANACO ERP-a sastoji se od četiri glavne cjeline:

glavne aplikacije

templatea (standardne) forme podataka

programa za ažuriranje verzija

ostalih modula i servisa

Glavna forma aplikacije je modularna i višejezična, kako bi se u budućnosti mogla dalje razvijati i proširivati. Njome se vrši prijava na sistem, podešavanje korisničkog interfejsa, izmjena lozinke, kao i dinamičko učitavanje instaliranih modula na računaru. Na ovaj način, sa korisničkog aspekta, imamo jednu aplikaciju, sa potrebnim modulima.

Korišćenjem generatora na osnovu definisanog templatea kreira se modul, a zatim se na osnovu modela baze podataka generišu forme podataka. Forme podataka nasljeđuju standardnu formu, koja ima implementirane osnovne (dodavanje, izmjena, brisanje i pretraga), ali i napredne funkcionalnosti (export i import podataka iz raznih tipova dokumenata, pregled istorije izmjena podataka, prava pristupa). Nasljeđivanjem standardne forme, forma podataka dobija sve njene funkcionalnosti, koje je moguće redefinisati u zavisnosti od potreba.

Dio za ažuriranje verzija je nezavisan program kojim se optimizovano preuzima i verzija aplikacije s aplikativnog servera na klijentskom računaru.

Upravljanje određenim procesima aplikacije omogućava se korišćenjem zasebnih modula. Na ovaj način je omogućen jednostavan razvoj, izmjena i održavanje sistema.

Subotić in the development and programming part, and Dragoljub Krneta and Radenko Zec as consultants. The third version of the Lanaco ERP is supported by the programme code generator for generating of Windows applications of modern design, and it is made with Visual Studio 2010 and the C# programme language on the .NET Framework 3.5 platform. The third version of the Lanaco ERP consists of four main parts: • The main applications

• The (standard) data form template

• The version update programme

• Other modules and services

The main form of the application is modular and multilingual, so it can be upgraded and expanded in the future. It is used for system login, user interface setup, password change, as well as for the dynamic loading of the installed modules on the computer. This way, from the user aspect, we have a single application with the needed modules. By using the generator on the basis of the defined template, a module is created, then, based on the database model, the data forms are generated. The data forms inherit the standard form, which has implemented basic (addition, edit, delete and search), but also the advance functionalities (data export and import from various types of documents, data edit history review, access permissions). By inheriting the standard for, the data forms get all its functionalities, which can be redefined if necessary. The version update part is a standalone programme which is used for an optimised download of the application version from the applicative server on the client computer.

The management of thecertainapplication processes is enabled by using separate modules. This way, a simple system

development, editing 83 and maintenance is

provided.

Slika 4. Primjer glavne, standardne i parametarske forme u LANACO ERP-u V3 Figure 4. The example of the main, standard and parametric form in the Lanaco ERP v3

Theapplicationsmade with this template are connected to the MS SQL Server databases (MS SQL 2008 or newer) by using the ADO.NET technology of database access. For report creation, the template uses the Crystal Report 2008. The dialogues for report and command call-up can be generated with the MS SQL procedures.

Aplikacije izrađene ovim templateom se konektuju na MS SQL Server baze podataka (MS SQL Server 2008 ili noviji) koristeći ADO.NET tehnologiju pristupa bazama podataka. Za izradu izvještaja template koristi Crystal Report 2008. Dijaloge za poziv izvještaja i komandi moguće je generisati na osnovu MS SQL procedura. Moduli podržavaju parametrizaciju korišćenjem opcija sistema, čime se povećava njegova iskoristivost u različitim sistemima. Razvijena su i dva posebna modula: administracija i razvoj softvera.

Modul administracija je namijenjen za administraciju ERP-a (dodavanje korisnika, dodjelu prava, konfigurisanje sistema, evidentiranje zahtjeva korisnika, slanje e-mailova ...), dok je modul razvoja softvera namijenjen za podršku daljem razvoju aplikacije (omogućava pregled svih aplikativnih izuzetaka i logova, te upozorenja nastalih korišćenjem aplikacije, što omogućava efikasnije održavanje sistema).

The modules support the parametrisation by using the system option, which improves its utilisation in different systems. Two special modules, Administration and Software Development have also been developed.

The administration module is meant for the ERP administration (user adding, rights granting, system configuring, user request tracking, email sending…) while the software development module is meant for the support of the further application development (it provides the review of all applicative exceptions and logs, as well as warnings created by using the application, which enables a more efficient system maintenance).

This version of the ERP has the ability of integration with the Document management system (developed on the Microsoft SharePoint

4 LANACO PORTFOLIO

Ova verzija ERP-a ima mogućnost integracije sa Dokument menadžment sistemom (razvijen na Microsoft SharePoint platformi), Microsoft Project serverom i Microsoft Reporting servisima.

Funkcionalnost LANACO ERP-a verzija 3 se

84 stalno unapređuje u skladu sa potrebama i zahtjevima korisnika. Verzija 3 LANACO ERP-a

je implementirana u više od 50 preduzeća, organizacija i institucija u BiH i Srbiji. Najznačajnije reference su: Univerzitetski klinički centar Banja Luka, Dom zdravlja Banja Luka, Radio-televizija Republike Srpske, Agencija za lijekove BiH i Fond zdravstvenog osiguranja Republike Srpske.

Kao nadgradnja LANACO ERP-a kod analize velikih količina podataka koji se generišu u ERP-u, a radi podrške menadžmentu kod odlučivanja, LANACO je razvio i sistem poslovne inteligencije (Business Intelligence) na Microsoft platformi čiji koncept su postavili Vojislav Opačić, Dragoljub Krneta, Nenad Banović, Velibor Savanović i Zoran Bobanac.

platform), Microsoft Project server and Microsoft Reporting services. The functionalities of the LANACO ERP Version 3 are constantly upgraded pursuant to the needs and requests of the users. The Version 3 of the LANACO ERP has been implemented in more than 50 companies, organisations and institutions in BIH and Serbia. The most significant references are: the University Medical Centre Banja Luka, Health Centre Banja Luka, the Radio-television of the Republic of Srpska, Pharmaceutical Agency of BiH and the Healthcare Fund of Republic of Srpska. As an upgrade to the LANACO ERP, with analysis of large amounts of data that are generated in the ERP, and for the support to the management during decision making, LANACO had also developed the system of Business Intelligence on the Microsoft platform, which concept was set by Vojislav Opačić, Dragoljub Krneta, Nenad Banović, Velibor Savanović and Zoran Bobanac.

Slika 5. Pregled podataka iz sistema poslovne inteligencije pomoću Microsoft Excela

Figure 5. The data review from the Business Intelligence system via Microsoft Excel

LANACO DMS

LANACO DMS je rješenje, odnosno prilagođena web aplikacija za evidenciju dokumentacije, od njenog nastanka, kretanja do arhiviranja. Kao platformu za razvoj korišćen je Microsoft SharePoint, koji omogućava olakšano kreiranje i dijeljenje sadržaja. LANACO DMS je razvio LANACO web tim koji je formiran početkom 2007. godine, čiju okosnicu su činili: Nenad Banović, Zlatko Rekić i Boris Đukić.

Procesno posmatrano, sva dolazna dokumentacija se skenira i evidentira sa dodatnim meta-podacima. Papirna kopija se čuva u arhivi, a elektronska se prema sadržaju smješta na odgovarajuću lokaciju. Odgovarajući korisnici prema definisanim pravilima dobijaju informaciju o pristiglom dokumentu. Dokument je moguće kreirati sa odgovarajućim meta-podacima i generisati redni broj bez potrebe za telefonskim kontaktom službenika koji evidentira dokumentaciju.

Microsoft SharePoint kao platforma omogućava integraciju sa Microsoft Office paketom i zajednički rad više korisnika na istom dokumentu. Rješenje omogućava da svaki korisnik ima svoju verziju i da ih naknadno spajaju. Takođe, ne postoji opasnost od prepisivanja i gubljenja sadržaja jer se svaka verzija dokumenta čuva. Svi dokumenti su smješteni u jasnu strukturu i dodatno označeni meta-podacima, što olakšava pregledanje i pronalaženje dokumenata. Korisnici mogu kreirati „alarme“, tj. definisati pravila kada da ih sistem obavijesti o promjenama: kada dođe do izmjene na nekom dokumentu ili pristigne novi dokument na određenu lokaciju. Kreirana je pretraga putem koje se lako može pronaći bilo koji dokument. Dio sistema je i dodatak za Outlok koji omogućava arhiviranje mail komunikacije kao dio projektne ili tenderske dokumentacije.

LANACO DMS is a solution, i.e. an adapted web application for documentation tracking, from its creation, through its movement up to its archiving. 85

Microsoft SharePoint was used as a platform, and it provides a facilitated content creation and sharing. LANACO DMS was developed by the LANACO web team, which was formed in early 2007, and it consisted of: Nenad Banović, Zlatko Rekić and Boris Đukić.

Procedurally speaking, all incoming documentation is scanned and recorded with additional metadata. A printed copy is stored in an archive, and the electronic copy is stored in the appropriate location, based on the content. Appropriate users receive the information on the received document based on the defined rules. The document can be created with the appropriate metadata, and the serial number can be generated without the need for the telephone contact of the official which keeps track of the documentation.

As a platform, Microsoft SharePoint provides the integration with Microsoft Office package and the cooperation of several users on the same document. The solution enables every user to have its version and to merge them subsequently. Additionally, there is no threat of content overwriting and loss, because every version of the document is stored. All document are stored in a clear structure and are additionally marked with metadata, which facilitates document overview and discovery. The users can create “alarms”, i.e. define the rules when the system notifies them of certain changes: when a change to some document happens or a new document arrives to a certain location. A search tool has been created, by which one can easily find any document. An additional part of the system is the Outlook add-on, which enables mail

4 LANACO PORTFOLIO

Iskorišćena je i odlična integracija Microsoft Share Pointa i SourceCodeovog K2 BPM softvera za implementaciju podrške za procese za odobravanje i pregled odsustava zaposlenih. Tako je moguće jednostavno i na jednom mjestu podnijeti i pregledati sva svoja odsustva, dok je nadređenim omogućeno jednostrano odobravanje putem

86 e-maila. Takođe, omogućeno je i praćenje svojih zahtjeva, kao i pregled izvještaja o dosadašnjim procesima.

Pozitivni efekti sistema su:

• Ubrzano kreiranje i kretanje

dokumentacije

• Smanjena razmjena dokumentacije putem maila

• Smanjeno nepotrebno kopiranje i štampanje

• Olakšan zajednički rad na izradi projektne i tenderske dokumentacije

• Olakšano pronalaženje dokumenata

• Olakšano podnošenje, praćenje i odobravanje zahtjeva za odsustvo

U izradi LANACO DMS-a su korišćene sljedeće tehnologije: ASP .NET, Entity Framework; Microsoft SharePoint; MS SQL Server 2008 R2 i K2 blackpearl.

communication archiving, as a part of project or tender documentation.

The excellent integration of Microsoft SharePoint and the SourceCode’s K2 BPM software has been used for the implementation of the support for the processes of approval and the staff’s absence review. That way, one can simply and accessibly submit and review all his/her absences, while the superiors can simply approve it via email. Moreover, tracking of one’s requests, as well as review of reports of current processes has been enabled.

The positive effects of the system are:

• Accelerated documentation creation and

movement

• Reduced exchange of documentation via mail

• Reduced unnecessary copying and printing

• Facilitated cooperation on the making of project and tender documentation

• Facilitated document discovery

• Facilitated submission, tracking and approval of absence requests

In the making of the LANACO DMS, the following technologies have been used: ASP .NET, Entity Framework; Microsoft SharePoint; MS SQL Server 2008 R2 and K2 blackpearl.

L I

SISTEMSKA RJEŠENJA

SYSTEM SOLUTIONS

ANACO u ovom segmentu poslovanja teži

ostvarenju misije kroz stvaranje baze zadovoljnih klijenata naglašavanjem

ekspertize koju posjeduje, pre-dizajna i planiranja servisa, što garantuje optimalna rješenja koja u

potpunosti odgovaraju strukturi potreba korisnika. Ovakav pristup obezbjeđuje precizni

balans između cilja, roka i raspoloživog budžeta klijenata.

1. MICROSOFT SERVISI

LANACO tim Microsoft sertifikovanih inženjera i administratora, sa različitim Microsoft kompetencijama, posjeduje znanje i vještine potrebne za kreiranje i implementaciju složenih integrisanih sistemskih rješenja baziranih na Microsoft platformi kao što su:

• Implementacija Active Directoryinfrastrukture kroz kreiranje upravljive, sigurne i prilagodljive infrastrukture za korisnike i resurse, te omogućavanje podrške za druge aplikacije kao što su Microsoft Exchange Server i drugi Microsoft proizvodi.

• Microsoft System Center 2012 posmatran kao integrisana upravljačka platforma, koja omogućava jednostavno i učinkovito upravljanje data centrima, klijentskim uređajima i IT okruženjima u oblaku.

n this segment of business, LANACO strives to the mission fulfilment through making a base of satisfied clients by emphasising the expertise it possesses, and the service pre-design and

planning, which guarantees optimal solutions that completely correspond to the structure of user needs. This approach provides a precise balance between the goals, deadlines and the clients available budget.

1. MICROSOFT SERVICES

LANACO team of Microsoft certified engineers and administrators, with the most prestigious Microsoft competences, has the knowledge and skills needed for creating and implementing of complex integrated system solutions based on Microsoft platform, such are:

• Implementation of the Active Directory infrastructure via creation of a controllable, safe and adaptable infrastructure for users and resources, and the provision of support for other applications such as Microsoft Exchange Server and other Microsoft products

• Microsoft System Centre 2012 viewed as integrated control platforms, which enables a simple and efficient management of Data Centres, client devices and IT environments in the Cloud.

87

4 LANACO PORTFOLIO

Microsoft Hyper-V Server 2012 pruža poboljšane mogućnosti i funkcije, koje učvršćuju efikasno djelovanje servera prilikom maksimalnog korišćenja resursa. Jedan od najčešćih upotreba Hyper-V Servera je Virtual Desktop Infrastructure (VDI) okruženje. VDI omogućava da Windows

88 klijent operativni sistem radi na serverima virtuelnih mašina u data centru, kojem korisnik može pristupiti sa PC računara ili nekog drugog korisničkog uređaja bez bilo kakvih smetnji. Takođe, Hyper-V Server IT profesionalcima pruža isplativo VDI rješenje sa dosta pojednostavljenom administracijom, prilagodljivo skladištenje i dinamičnu raspodjelu resursa.

LANACO radi na implementaciji najnovijih rješenja elektronske komunikacije i kolaboracije, sa mogućnošću integracije sa Office Communications serverom, ForeFrontom (AntiSpam, AntiVirus rješenje) uz visoku dostupnost kroz klaster rješenja (CCR, SCC i LCR).

Microsoft Forefront Identity and Security rješenja pomažu klijentima da ostvare maksimalnu bezbjednost u okviru svojih budžeta. Ova sveobuhvatna infrastrukturna rješenja za fizičko i virtuelno okruženje omogućavaju značajno snižavanje troškova uz maksimalnu bezbjednost.

2. VIRTUELIZACIJA

LANACO pruža usluge projektovanja, konsultacija, instalacije, konfiguracije i održavanja sistema zasnovanih na tehnologiji virtuelizacije. U našem portfoliju su rješenja zasnovana na VMware, Microsoft i Citrix tehnologijama.

3. DISASTER RECOVERY

Prekid u poslovanju, tj. nefunkcionisanje poslovnog sistema može nanijeti nesagledive gubitke. Potrebno je planirati niz aktivnosti i mjera, kako

The Microsoft Hyper-V Server provides improved possibilities and functions that fortify the efficient server operation during the maximum resource usage. One of the most common uses of the Hyper-V Server is the Virtual Desktop Infrastructure (VDI) environment. The VDI provides the Windows client operating system with the possibility to work on the servers of the virtual machines in the data centre, which can be easily accessed by the user from a PC or some other user device. Likewise, the Hyper-V Server provides the professional with an effective VDI solution with a quite simplified administration, an adaptable storage and a dynamic resource allocation.

LANACO works on the implementation of the newest solutions of electronic communication and collaboration, with the ability of integration with the Office Communications server, ForeFront (an AntiSpam, AntiVirus solution) with a high availability through cluster solutions.

Microsoft ForeFront Identity and Security solutions help the clients to achieve a maximum safety in accordance with their budgets. These all- around infrastructural solutions for the physical and virtual environment provide a significant cost reduction with the maximum safety.

2. VIRTUALISATION

LANACO offers services of designing, consultation, installation, configuration and maintenance of the systems based on the virtualisation technology. In our portfolio you may find the solutions based on VMware, Microsoft and Citrix technologies.

3. DISASTER RECOVERY

An interruption in the business, i.e. the dysfunction of the business system can inflict enormous losses. One must plan through a sequence of activities

bi se minimizovala mogućnost nepredviđenih zastoja u poslovanju. Disaster Recovery plan ima zadatak da obezbijedi uspostavu funkcionalnosti poslovanja u prihvatljivom obimu i vremenskom okviru. LANACO pomaže svojim klijentima da kroz jasno definisan proces obave implementaciju odgovarajućeg rješenja uz detaljnu analizu koja uvažava sljedeće aspekte od značaja za nesmetano poslovanje:

• set neophodnih servisa za funkcionisanje poslovnog sistema,

• rizika poslovanja,

• definisanje strategije kontinuiteta poslovanja,

• definisanje vremenskih rokova u kojima mora biti uspostavljeno normalno funkcionisanje poslovnog sistema,

• specifikaciju potrebnog hardvera i softvera,

• kreiranje detaljnog Disaster Recovery plana (plan oporavka od katastrofe),

• testiranje plana zajedno s korisnikom

4. BEKAP I ARHIVIRANJE

and measures, in order to minimise the possibility of unforeseen halts in the business process. The Disaster Recovery plan has the task of providing an establishment of business functionalities in an acceptable scope and time frame. LANACO helps its clients to perform the implementation of the

appropriate solution through a clearly defined 89 process, with a detailed analysis that emphasises

the following important aspects for a smooth business process:

• A set of necessary services for the functioning of the business system,

• Business risks,

• The defining of the business continuity strategy,

• The defining of time deadlines in which a normal function of the business System must be established,

• The specification of the necessary hardware and software

• The creation of a detailed Disaster Recovery plan,

• The testing of the plan together with the user

Zaštita podataka je od krucijalnog značaja za jednu kompaniju. Nakon analize IT servisa koji omogućavaju funkcionisanje poslovnog sistema, nužno je odrediti optimalan plan bezbjednog smještanja podataka.

LANACO vam obezbjeđuje nabavku, instalaciju i održavanje svih vodećih bekap softver sistema. Takođe, kompanija je u mogućnosti da pruži usluge integracije bekap softvera sa svim klijent platformama, sistemima za upravljanje bazama podataka, bekap virtuelizovanih sistema, kao i usluge deduplikacije.

4. BACKUP AND ARCHIVING

Data protection is of crucial importance for a company. After the analysis of the IT services which enable the functioning of the business system, it is necessary to determine an optimal plan of a safe data storage.

LANACO ensures the procurement, installation and maintenance of all leading backup software systems. Moreover, the company is able to offer the services of the backup software integration with all client platforms, database management systems, virtualized systems’ backup, as well as deduplication services.

4 LANACO PORTFOLIO

5. RAČUNARSKE MREŽE I MREŽNA BEZBJEDNOST

Veliki dio naših implementiranih rješenja u oblasti telekomunikacija i bezbjednosti čine implementacije velikog broja LAN i WAN mrežnih

90 infrastruktura, VoIP i bezbjednosnih rješenja za mala, srednja i velika preduzeća u okviru državne uprave, javnih i privatnih preduzeća.

Mrežna i bezbjednosna rješenja realizujemo u saradnji sa vodećim svjetskim proizvođačima mrežne opreme - Cisco Systems, Juniper Networks, Palo Alto, Fortinet, Kaspersky, sa kojima ostvarujemo partnerstva najvišeg ranga.

Visoko stručnim i obučenim inženjerskim i tehničkim kadrom, prateći najnovije evropske i svjetske standarde, LANACO garantuje profesionalno projektovan i konfigurisan sistem krajnjem korisniku. Pored izgradnje i puštanja u rad mrežnih rješenja, LANACO može da ponudi i usluge tehničke podrške, izradu tehničke dokumentacije, projektovanje i konsalting za najmodernije mrežne sisteme.

LANACO posjeduje veliko iskustvo u implementaciji centralizovanog antivirusnog rješenja za firme svih veličina. Visokim stepenom zaštite radnih stanica od računarskih virusa i malicioznih softvera, kao i centralnom administracijom cijelog sistema postižemo veliku bezbjednost LAN mreže, na veliko zadovoljstvo naših klijenata.

5. COMPUTER NETWORKS AND WEB SECURITY

A large part of our implemented solutions in the field of telecommunications and security is made up of implementations of a large number of LAN and WAN network infrastructures, VoIP and security solutions for little, medium and large companies in government administration, public and private companies.

We realise network and security solutions in cooperation with the leading world manufacturers of network equipment – Cisco Systems, Juniper Networks, Palo Alto, Fortinet and Kaspersky, with whom we accomplish partnership of the highest ranks.

With a highly skilled and trained engineering and technical staff, following the latest European and world standards, LANACO guarantees a professionally projected and configured system to end-users. Besides building and commencing network solutions, LANACO can also offer technical support services, preparation of technical documentation, designing and consulting for the latest network systems.

LANACO possesses great experience in implementation of a centralised antivirus solutions for companies of all sizes. With a high level of workstation protection from computer viruses and malicious software, as well as with a central administration of the whole system, we accomplish a strong LAN network security, at the pleasure of our clients.

6. OBJEDINJENE KOMUNIKACIJE

Objedinjena komunikacija (Unified Commu- nications, UC) podrazumijeva integraciju komunikacionih servisa u realnom vremenu (IP telefonija, IM - instant messaging, status prisutnosti - presence, video i veb konferencija, dijeljenje radne površine i aplikacija - desktop sharing...) sa servisima koji se ne odvijaju u realnom vremenu (mejl, govorna pošta, telefaks i SMS), s ciljem bržeg odziva i veće dostupnosti u komunikaciji.

Komunikacione platforme sve više nalikuju jedna drugoj, pa tako platforme elektronske pošte često uključuju mogućnost uspostave govorne komunikacije (npr. Microsoft Outlook – Lync), čat je dostupan na javnim VoIP servisima (Skype), društvene mreže u sebi imaju integrisanu mogućnost čata i/ili govorne komunikacije (Facebook).

Korisnik ima mogućnost da komunikaciju uspostavi jednim medijem, a da je nastavi koristeći drugi komunikacioni medij. Na primjer, na dobijenu elektronsku poštu u Microsoft Outlooku korisnik može trenutno odgovoriti audio ili video pozivom koristeći Microsof Lync.

Optimizacija poslovnih procesa u preduzećima često počinje od integracije komunikacionih servisa za prenos glasa, videa i podataka oko zajedničke IP infrastrukture. Krajnji rezultat je uvijek bogatija komunikacija, jednostavnija administracija, a samim tim i poboljšana produktivnost zaposlenih u kompanijama svih veličina ili tipa industrije.

LANACO svojim klijentima takođe u ovom segmentu nudi izradu kontakt centara, kolaboracionih sistema, video-konferencijskih sistema i IP telefonije.

6. UNIFIED COMMUNICATIONS

Unified Communication (UC) presents the real- time integration of the communication services (IP telephony, IM – instant messaging, presence status, video and web conference, desktop and application sharing…) with services not running in 91

real-time (mail, voice mail, fax and SMS) with the goal of a faster response and higher availability in communication.

The communication platforms are more and more alike, thus the e-mail platforms often include the possibility of speech communication establishment (for example Microsoft Outlook – Lync), chat is available on the public VoIP services (Skype), social networks have the integrated possibility of chat and/or speech communication (Facebook).

The user has the ability to establish the communication with a single medium, but to continue it using another. For example, to the received e-mail in Microsoft Outlook, the user can immediately respond with an audio or video call using the Microsoft Lync.

The optimisation of business processes in companies often starts from the integration of communication services for the transfer of speech, video and data around the common IP infrastructure. The end result is always a richer communication, simpler administration, and therefore an improved productivity of the staff in companies of all sizes and shapes.

LANACO also offers the making of contact centres, collaboration systems, video conference systems and IP telephony to its clients.

4 LANACO PORTFOLIO

7. PKI INFRASTRUKTURA

LANACO posjeduje ekspertsko znanje u projektovanju i implementaciji PKI infrastrukture i to:

92

• Projektovanje hijerarhije CA tijela i sistema za vremensko žigosanje (engl. TSA - Timestamping Authority)

• Implementiranje hijerarhije CA tijela

• Implementiranje bezbjednog čuvanja kriptografskih ključeva, pomoću HSM uređaja (engl. HSM - Hardware Security Module)

• Implementiranje sistema za vremensko žigosanje

Kompanija je ovom segmentu partner sa liderima u ovoj oblasti: Microsoft, Entrust, SafeNet, A.E.T. Europe B.V., Gemalto.

8. DATA CENTRI

LANACO je i konsultantska kompanija koja pruža usluge tipa “ključ u ruke” u implementaciji data centara i računarskih sala.

Kompanija nudi širok dijapazon projektantskih usluga. Specijalizovana je za planiranje, dizajniranje, razvoj, konstruisanje, nadgledanje i održavanje data centara, računarskih i server sala. Rezultat je uvijek dostupno, skalabilno i redundantno data centar okruženje, koje karakteriše jednostavno održavanje i upravljanje.

LANACO je vrhunski kvalifikovan da pomogne poslovnim korisnicima u procjeni infrastrukturnih rizika u vezi sa data centrima i računarskim salama, da predloži poboljšanja, kao i da pruži tačnu procjenu troškova i tok same implementacije.

7. PKI INFRASTRUCTURE

LANACO possesses expert knowledge in projecting and implementation of PKI infrastructure, precisely:

• CA unit hierarchy and timestamp authority system projecting

• Implementation of CA unit hierarchy

• Implementation of safety archiving of cryptographic keys, using the HSM device

• Implementation of the timestamp authority system

In this segment, a company is the partner with some of the leaders in this field: Microsoft, Entrust, SafeNet, A.E.T. Europe B.V., Gemalto

8. DATA CENTRES

LANACO is also a consulting company that offers “turnkey” services in the implementation of data centres and computer halls.

The company offers a wide range of projecting services. It is specialised for planning, designing, development, constructing, overseeing and maintenance of data centres, computer and server halls. The end result is an always-accessible, scalable and redundant data centre environment, characterised by a simple maintenance and management.

LANACO is highly qualified to help business users in assessing the infrastructural risks related to data centres and computer halls, to suggest improvements, as well as to provide a precise cost assessmentandthedirectionoftheimplementation itself.

U današnjim hiper konkurentnim tržištima, gdje se vrijeme nefunkcionalnosti informacionog sistema mjeri gubitkom profita, LANACO dizajnerska rješenja pružaju zaštitu od glavnih uzroka nefunkcionalnosti mreža, kvara na uređajima, gubitka podataka i smanjene produktivnosti. Kompanija postavlja standard za stalno dostupna rješenja za data centre, računarske i server sale, mrežne ormare, mrežne operativne centre, kao i za ostale objekte koji su relevantni.

In today’s hypercompetitive markets, where the time of the information system’s dysfunction is measured with profit loss, LANACO designer solutions provide the protection from the main causes of the network dysfunctions, device malfunctions, data loss and reduced productivity.

The company sets the standards for the always- 93 accessible solutions for data centres, computer and

server halls, network cabinets, network operation centres, as well as for other relevant facilities.

9. MIKROTALASNE MREŽE

LANACO nudi kompletno radio-planiranje mikrotalasne mreže i garantuje mrežne performanse koje ispunjavaju zahtjeve krajnjih korisnika. Radio-planiranje obuhvata odabir frekventnog opsega i antena, lokaciju i prenosne parametre, zahtjeve za diverzitijem (diversity) i proračun raspoloživosti.

Sve ovo obezbjeđuje da drugi signali ne interferiraju ka planiranom linku. LANACO obilazi korisnikove lokacije i obavlja odabir frekvencije i specifikacije linka. Obavlja radio-planiranje, projektovanje i konsalting servise i verifikacije dizajna.

LANACO ima sertifikovani tim stručnjaka (inženjera, tehničara i montera). Raspolaže servisnim vozilima i opremom za puštanje sistema tipa „ključ u ruke“, te održavanje sistema po sistemu servisnog ugovora (24/7). Projektovanje, instalacija i održavanje obuhvata profesionalne mikrotalasne linkove tipa tačka - tačka (PtP) i tačka - više tačaka (PmtP) i ostale radio-sisteme.

9. MICROWAVE NETWORKS

LANACO offers a complete radio planning of the microwave network and guarantees network performances pursuant to the end-users’ requests. The radio planning encompasses a choice of frequent range and antennae, location and mobile parameters, diversity requests and availability estimate.

All this ensures that other signals don’t interfere with the link in plan. LANACO visits the user’s locations and chooses the frequency and the specifications of the link. It also offers radio planning, projecting and consulting services and design verifications.

LANACO possesses a certified team of experts (engineers, technicians and fitters). At its disposal, it has service vehicles and the equipment for the “turnkey” systems, as well as service contract system maintenance (24/7). Projecting, installation and maintenance encompass the professional microwave links, such as peer-to-peer, peer-to- multiple peers and other radio systems.

4 LANACO PORTFOLIO

U T

PROJEKTOVANJE

DESIGNING

brzani razvoj IP (Internet Protokol) tehnologija uslovio je i nagli razvoj mrežne infrastrukture koja je morala da odgovori na zahtjeve za sve većim brojem i za sve

većim brzinama između uređaja baziranih na IP tehnologijama (serveri, računari, telefonija, video- nadzor...).

Da bi adekvatno odgovorilo na ove izazove i korisnicima pružila najsavremenija rješenja iz ovih oblasti, kompanija LANACO je osnovala poseban sektorzaprojektovanjeirazvojtelekomunikacionih sistema. Njegovim razvojem i usavršavanjem stručnih lica, kompanija je dobila licencu za projektovanje i izvođenje radova elektroinstalacija slabe i jake struje koju izdaje Ministarstvo za prostorno uređenje, građevinarstvo i ekologiju Republike Srpske.

Sticanjem ove licence LANACO dobija ovlašćenje za projektovanje i izradu tehničke dokumentacije za sljedeće sisteme:

• Računarske i telekomunikacione mreže (strukturno kabliranje, Data centri, WAN/ MAN/LAN mreže...),

• Sistemi tehničke zaštite (video-nadzor, protivprovalni sistemi, vatrodojavni sistemi, kontrola prolaza...),

he fast IP technology development has caused a rapid development of network

infrastructure that had to respond to the requests for the increasing number and speed between the

devices based on IP technologies (servers, computers, telephony, video surveillance,

etc.).

In order to respond to these challenges adequately, and to provide the users with the latest solutions from these fields, LANACO established a special sector for projecting and development of telecommunication systems. With its development and with the training of experts, the company received the certificate for designing and performing of electrical installations of low and high current works that was issued by the Ministry of Spatial Planning, Civil Engineering and Ecology of the Republic of Srpska.

By gaining this certificate, LANACO received the authorisation for designing and creation of technical documentation for the following systems:

• Computer and telecommunication networks (structural cabling, Data centres, WAN/MAN/ LAN networks, etc.)

• Technical security systems (video surveillance, anti-burglary systems, fire alarm systems, passage control, etc.)

94

• Elektroenergetske instalacije (instalacije radnih mjesta, rasvjete, UPS i agregatske instalacije, Data centri, gromobranske instalacije...).

Projekti se rade u skladu sa Zakonom o uređenju prostora RS, Zakonom o telekomunikacijama RS, Zakonom o komunikacijama BiH, te preporukama ITU-T i ostalim važećim propisima za ovu oblast.

1. RAČUNARSKE I TELEKOMUNIKACIONE MREŽE

Moderne računarske mreže realizuju se po principu strukturnog kabliranja. Suštinsku prednost strukturnog kabliranja predstavlja korišćenje jedinstvenog kablovskog sistema za sve instalacije kojima se prenose bilo kakve informacije u propusnom opsegu i do 2000 MHz.

To obuhvata prenos govora, slike, upravljačkih signala, ali i veoma brz prenos podataka. Jedini interfejs ka korisniku je zidna utičnica sa RJ 45 konektorom na koju se može priključiti računar ili telefon (ili bilo koji drugi uređaj sa TCP/IP protokolom) i koja dalje kablovskim sistemom vodi do odgovarajućih razdjelnika i aktivnih uređaja (telefonske centrale ili LAN - Local Area Network svičeva).

Standardi za strukturno kabliranje uzimaju u obzir sve potrebne elemente za realizaciju multimedijalnih komunikacionih sistema jednog objekta sa sljedećim vrstama usluga: prenos govora (IP i TDM), prenos podataka (LAN) i prenos slike (video). Cilj standardizacije je da se definišu osobine i tehnički kriterijumi za elemente kojima se realizuju različite konfiguracije kablovskih sistema.

• Electrical installations (workstation installations, lighting, UPS and aggregate installations, Data centres, lightning conductor installations, etc.)

The projects are performed pursuant to

the Law of Spatial Planning of RS, the Law 95

of Telecommunications of RS, the Law of Communications of BiH, and according to the recommendations of the ITU-T and other active rules for this field.

1. COMPUTER AND TELECOMMUNICATION NETWORKS

Modern computer networks differ from each other by the principle of structural cabling. The essential advantage of the structural cabling is the usage of a unique cable system for all installations that carry any kind of information in the bandwidth up to 2000 MHz.

That encompasses the transfer of speech, image, control signals, and also a very fast data transfer. The only interface to the user is the wall outlet RJ 45 with the connector that can be plugged in with a computer or a telephone (or any other TCP/ IP protocol device), and which further leads to the appropriate distributors and active devices (telephone switchboards or LAN switches) via the cable system.

The standards for structural cabling take into account all necessary elements for the realisation of multimedia communication systems of a single facility with the following types of services: speech transfer (IP and TDM), data transfer (LAN) and image transfer (video). The goal of the standardisation is to define the characteristics and technical criteria for the elements that are used to realise different configurations of cable systems.

4 LANACO PORTFOLIO

Pored komponenata pasivne opreme, LAN mreža podrazumijeva instaliranje i konfigurisanje aktivne opreme poput rutera, svičeva, servera.

LANACO je osposobljen i za projektovanje kompletne infrastrukture Data centara u skladu

96 sa principima i preporukama EIA/TIA 942 standardom.

2. TEHNIČKA ZAŠTITA

LANACO je ovlašćen za pružanje usluga tehničke zaštite imovine. Cilj kompanije je da svojim tehničkim znanjem projektuje i omogući pravovremeno alarmiranje i odvraćanje u pokušaju provala ili otuđivanja, kao i drugih nezakonitih radnji.

Besides the passive equipment components, the LAN network represents the installation and configuration of active equipment, such as routers, switches and servers.

LANACO is also qualified to project the complete Data Centre infrastructure, pursuant to the principles and recommendations of the EIA/TIA 942 standard.

2. TECHNICAL PROTECTION

LANACO is authorised to offer services of technical protection of property. The company’s goal is to project and provide a timely alarming and diversion in theft and burglary attempts, as well as other illegal activities.

Tehnička podrška zaštite imovine kompanije LANACO obuhvata:

• Projektovanje i ugradnju sistema zaštite

imovine,

• Protivprovalne sisteme,

• Vatrodojavne sisteme,

• Sisteme video-nadzora,

• Kontrolu prolaza i evidenciju radnog vremena.

LANACO raspolaže dovoljnim brojem vozila i sertifikovanim kadrovima koji imaju dugogodišnje iskustvo u ovoj oblasti.

• Kontrola prolaza

Osnovna namjena kontrole prolaza je davanje prava korisnicima ili korisničkim grupama da u određeno vrijeme imaju pristup određenim prostorima.

Prilikom projektovanja sistema kontrole prolaza LANACO vodi računa da se korisniku pruža mogućnost jednostavnog rukovanja i uvid u softverska podešavanja. Korisnički interfejs daje izvještaje o vremenu prolaska kroz određene prostore ili prostorije, pa tako imamo i evidenciju radnog vremena.

Sve informacije koje se nalaze u bazi podataka zaštićene su pristupnim šiframa na nekoliko nivoa. Baza podataka, kao i korisnički interfejsi mogu se nalaziti na bilo kojoj lokaciji povezani svim postojećim komunikacionim standardima. To praktično znači stalni uvid prisutnosti zaposlenih ili stanje prolaza i vrata kontrolisanih objekata.

Kontrola prolaza i evidencija radnog vremena izvode se po zahtjevu kupca i na preporuku Tehničko-razvojnog tima kompanije LANACO.

The LANACO’s technical support of the property protection encompasses:

• Projecting and installation of property protection systems.

• Anti-burglary systems, 97

• Fire alarm systems,

• Video surveillance systems,

• Passage control and work hours tracking.

LANACO possesses an enviable number of vehicles and certified staff that have long-term experience in this field.

• Passage control

The basic purpose of passage control is granting of rights to the users or user groups to have access to certain facilities at the determined time.

While designing the passage control systems, LANACO keeps in mind to offer the user the possibility of a simple handling and an overview of software configurations. The user interface reports of time of passage through certain areas and facilities, so we can keep track of work hours.

All information contained in the database are protected with access codes on several levels. The database, as well as the user interfaces, can be located at any location, connected with all existing communication standards. That practically represents a constant insight to the presence of the staff and the status of passages and doors of the surveyed facilities.

The passage surveillance and the track of work hours is performed at the request of the buyer and on the recommendation of the technical- development team of the LANACO company.

4 LANACO PORTFOLIO

Elemente ovog sistema čine:

• Softver

• Modularni kontroleri na koje se spajaju moduli

• Čitači beskontaktnih kartica

98 • Električne brave

• Namjenski urađena mrežna instalacija

• Beskontaktne ili magnetne kartice.

Velika prednost je mogućnost nadogradnje sistema kontrole prolaza koja prati razvoj preduzeća na jednoj ili više lokacija.

Sve kartice se mogu upotrebljavati kao ID kartice ili tzv. ključ kartice. To svakako znači mogućnost korporativnog brendiranja uz dodavanje slike korisnika kartica.

• Vatrodojavni sistem

Prema važećem zakonu i pravilnicima zaštite od požara, pravna lica i njihovi referenti zaštite od požara dužni su imati kvalitetnu protivpožarnu zaštitu. U ovoj oblasti LANACO je ovlašćen da pruži tehničku podršku u zaštiti objekata. Svojim dugogodišnjim iskustvom i kvalitetno osposobljenim kadrom izvodimo projektovanje i ugradnju vatrodojavnih sistema.

• Video-nadzor

U današnje vrijeme video-nadzor se koristi u raznim oblastima modernog načina života. LANACO ostvaruje saradnju sa najpouzdanijim i najkvalitetnijim proizvođačima opreme.

Prilikom projektovanja sistema video-nadzora kompanija vodi računa da se korisniku pruži mogućnost jednostavnog rukovanja i pun uvid u

The elements of this system are:

• Software

• Modular controllers that modules are attached to

• Contactless card-readers

• Electrical locks

• Customised network installation

• Contactless or magnetic cards

A great advantage is the possibility of upgrading the passage control system that follows the development of the company on one or several locations.

All cards can be used as ID cards or so-called key cards. That certainly represents the possibility of corporate branding, along with adding a photograph of the card owner.

• Fire alarm system

Pursuant to the active laws and rules on fire protection, companies and their fire protection correspondents are bound to possess a high- quality fire protection. In this field, LANACO is authorised to provide the technical support in facility protection. With its long-term experience and highly equipped staff, we perform designing and installation of fire alarm systems.

• Video surveillance

In modern days, video surveillance is used in all kinds of field of modern way of life. LANACO realizes the cooperation with the most reliable and the best equipment manufacturers.

While designing the video surveillance systems, the company keeps in mind to offer the user the possibility of a simple handling and a full overview

softverska podešavanja. Korisnički interfejs pruža brz uvid u trenutna i snimljena dešavanja.

S obzirom na dugogodišnji rad, školovanje i veliko zalaganje u oblasti IT-a, LANACO može u vrlo kratkom roku da projektuje i ponudi najkvalitetniju opremu baziranu na HD megapikselnim IP mrežnim kamerama najpoznatijih svjetskih proizvođača. Za pohranu i naknadnu analizu video-sadržaja koriste se NVR (Network Video Recorder) i Storage sistemi velikih kapaciteta.

Pored IP tehnologije nudimo i klasičnu analogno- digitalnu opremu za video-nadzor.

3. ELEKTROENERGETSKE INSTALACIJE

LANACO je ovlašćen za projektovanje, izradu tehničke dokumentacije - elektrofaza, instalacija jake struje i elektroenergetskih postrojenja.

Projektovanje elektroenergetske instalacije u objektima:

• elektroenergetskih utičnica i ostalih potrošača

• elektroinstalacija rasvjete

• uzemljenja

• gromobranskih instalacija

• projektovanje „trosistemskog napajanja“ mreža agregat - UPS za data centre sa svim razvodnim ormarima RO-mreža, RO-agregat, Ro-UPS, RO-ATS i agregatima i UPS-ovima.

U skladu sa zakonskom regulativom i pravilnicima struke, kompanija posjeduje ovlašćenja i sertifikate potrebne za izradu projektne dokumentacije te ispitivanja i atestiranja električnih instalacija.

of software configurations. The user interface provides a quick insight to current and recorded events.

Since it possesses long experience in works, education and great commitment in the IT field, LANACO can very quickly project and offer 99

the best equipment based on HD megapixel IP network cameras of the world’s most renowned manufacturers. For storage and subsequent analysis of video content, NVR (Network Video Recorder) and Storage systems of large capacity are used.

Besides the IP technology, we offer the classic analogue-digital video surveillance equipment.

3. ELECTRICAL INSTALLATIONS

LANACO is authorised for designing and creation of the technical documentation for electric currents, high power installations and power facilities.

The projecting of the electrical installations in facilities:

• Power outlets and other consumers

• Electrical installation of lighting

• Grounding

• Lightning conductor installations

• Projecting the “three-systemic power supply” network-aggregate-UPS for data centres with all switchbox cabinets SC-network, SC- aggregate, SC-UPS, SC-ATS and aggregates and UPSs.

Pursuant to the law and rulebooks of the vocation, the company possesses authorisations and certificates needed for making the project documentation, as well as troubleshooting and certification of electrical installations.

4 LANACO PORTFOLIO

U T

USLUGE

SERVICES

1. TELEKOMUNIKACIONA OPREMA

ovu grupu opreme spadaju telefonske centrale, telefoni, telefaks aparati, uređaji za praćenje i tarifiranje poziva i drugi elektronski uređaji. U ovom segmentu

uspješno sarađujemo sa renomiranim svjetskim kompanijama ”Ericsson” i ”Panasonic” (analogne, IP digitalne telfonske centrale), te ”Cisco” (IP telefonska centrala).

Prateće komponente kao što su analogni i digitalni telefonski aparati, bežični telefoni i telefaks uređaji planiraju se i isporučuju po zahtjevu korisnika.

Takođe, po zahtjevu korisnika kompanija izrađuje kompletnu telefonsku ili računarsku instalaciju. Svaka instalacija se radi u saradnji sa korisnikom ili nadzornim organom i kvalitetnim timom tehničara.

LANACOzasvuinstaliranuopremuimaobezbijeđen servis u garantnom i vangarantnom roku.

2. KOMPJUTERSKA OPREMA

Prateći najnovije tokove kompjuterske tehnike, kompanija je fokusirana na brz i kvalitetan odgovor na zahtjeve mnogobrojnih korisnika. Zahvaljujući

1. TELECOMMUNICATION EQUIPMENT

his group of equipment consists of telephone switchboxes, telephones, fax machines, call tracking and tariffing devices and other electronic devices. In

this segment, we successfully cooperate with the world’s renowned companies Ericsson and Panasonic (analogue and digital telephone switchboxes) and Cisco (IP telephone switchbox).

The additional components, such as analogue and digital phones, wireless phones and fax machines, are planned and sent by users’ request.

Furthermore, by users’ request, the company performs a complete telephone or compute installation. Every installation is performed in cooperation with the user or the supervisor and by a quality team of technicians.

LANACO offers repair services in the warranty and non-warranty period for all installed equipment.

2. COMPUTER EQUIPMENT

By following the latest trends of computer technology, the company is focused on a quick

100

odlično obučenim LANACO inženjerima i tehničarima, svi proizvedeni kompjuteri prolaze testiranja, instalaciju licenciranog operativnog sistema i antivirusnog programa.

Uz proizvodnju i održavanje prenosnih i personalnih kompjutera, kompanija instalira i druge periferne komponente na zahtjev klijenta. LANACO raspolaže rezervnim dijelovima većine svjetski poznatih proizvođača kao što su ”Toshiba”, ”Fujitsu”, HP, ”Dell”, ”Samsung” i drugi.

3. AUDIO-SISTEMI

U saradnji s kompanijom RCF, s kojom imamo partnerski odnos, te uz podršku ovlaštenog tehničkog osoblja, nudimo audio-opremu i opremu za multimedijalne sadržaje, konferencijske sisteme, te razglasne sisteme velikih i manjih snaga.

LANACO posjeduje dugogodišnje iskustvo u implementaciji konferencijskih sistema, ambijentalnoirazglasnoozvučenje, multimedijalno ozvučenje, digitalni sistem za evakuaciju koji je kompatibilan sa postojećim protivpožarnim ili alarmnim sistemima. Kompanije s kojima u ovoj oblasti intezivno sarađujemo su RCF, Sony, Polycom, Panasonic i drugi.

4. RADIO-LINKOVI

LANACO posjeduje visokoobučene tehničare i inženjere, sposobne da u svakom momentu i u različitim vremenskim uslovima odgovore na zahtjev klijenta.

Održavanje digitalnih prenosnih sistema, odnosno linkova, podrazumijeva mnoge predradnje i uslove na koje smo morali odgovoriti. Pored specijalnih vozila, kompanija raspolaže specijalnom opremom za tehničare, kao i

and quality response to the requests of the users. Thanks to LANACO expert engineers and technicians, all manufactured computers undergo tests, installation of a licensed operative system and antivirus programme.

Along with the production and maintenance of mobile and personal computers, the company installs other peripheral components at the users’ request. LANACO disposes with spare parts of most of the world renowned manufacturers, such as Toshiba, Fujitsu, HP, Dell, Samsung and others.

3. AUDIO SYSTEMS

In cooperation with the RCF Company, with whom we have a partner relationship, as well as with support of the best technical staff, we offer audio equipment and multimedia equipment, conference systems, and PA systems of larger and smaller scales.

LANACO has got an experience in implementing the conference systems, surround and PA systems, multimedia sound systems, a digital evacuation system compatible with existing fire and alarm systems. The companies with which we are working intensively in this area are RCF, Sony, Polycom, Panasonic and others.

4. RADIO LINKS

LANACO possesses highly skilled technicians and engineers, capable of responding to the client’s requests at any time, in any weather conditions.

The maintenance of digital mobile systems, or links, contains many preliminary steps and conditions which we had to answer. Besides specialised vehicles, the company has got specialised equipment for technician, as well as specialised

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4 LANACO PORTFOLIO

posebnim alatima. LANACO tim ima vrhunsku obučenost za rad na visini i u teškim vremenskim uslovima. LANACO ugrađuje opremu sljedećih proizvođača: NERA, ALVARION, CERAGON.

5. BEZBJEDNOSNI SISTEMI 102

Projektovanje potrebnih sistema zaštite i obezbjeđivanja radi tim stručnjaka koji ima dugogodišnje iskustvo u ovoj oblasti. I izvođenje instalacionih radova obavlja visokokvalifikovan tim tehničara koji ima sve potrebne sertifikate za ovu djelatnost.

LANACO JE POSEBNO FOKUSIRAN NA:

• Planiranje i implementaciju vatrodojavnih sistema za javne i privatne objekte, proizvođača ‘’Labor Strauss’’, ‘’Wizmart’’, ‘’Global Fire’’...

• Protivprovalne alarmne sisteme sa telefonskom dojavom za javne i privatne objekte proizvođača ”Paradox”, ”Canada”

• Uređaje za kontrolu prolaza i evidenciju radnog vremena proizvođača CDVI Group France

• Ugradnjuvideonadzornihsistema HDMIili VGA rezolucije sa visokokvalitetnim arhiviranjem podatakaioriginalnimsoftverima. Proizvođači: Sony, DAHUA, Samsung, Geovision.

• Detekciju gasova za podzemne garaže proizvođača ”General Electric”

• Video-interfonsku opremu proizvođača Samsung, Dahua...

Kompanija pruža i usluge daljinskog nadzora preko interneta ili mobilne telefonije, te pregleda snimljenog materijala.

tools. LANACO team is highly skilled to work at great heights and in harsh weather conditions. LANACO installs equipment of the following manufacturers: NERA, ALVARION, CERAGON.

5. SECURITY SYSTEMS

The designing of the necessary protection and security systems is performed by a team of experts who has got great experience in this field. Installation works are also performed by a highly qualified team of technicians who has got all necessary certificates for this work.

LANACO IS ESPECIALLY FOCUSED ON:

• Planning and implementation of fire alarm systems for public and private facilities, by the manufacturers such as ‘’Labor Strauss’’, ‘’Wizmart’’, ‘’Global Fire’’...

• Anti-burglary alarm systems with telephone reporting for public and private facilities, by Paradox, Canada

• Access control devices and working hour tracking devices by CDVI

• Installation of video surveillance systems of high definition with a high-quality archiving of data and original software. Manufacturers: Sony, Samsung, Geovision…

• Gas detection for underground garages by General Electric

• Video intercom equipment by Samsung, Dahua...

The company offers services of remote surveillance via internet of mobile telephony, as well as review of the recorded material.

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Tim stručnjaka iz Sektora za proizvodnju i servis uvijek na usluzi svim korisnicima i na najnepristupačnijim mjestima

A team of professionals from the Sector for Production and Service is always available to all users even on the most inaccessible places

4 LANACO PORTFOLIO

6. INSTALACIJA AKTIVNE I PASIVNE MREŽNE OPREME I KOMPLETNA NISKONAPONSKA I STRUJNA INSTALACIJA

Instalacija pasivne opreme podrazumijeva instalaciju komunikacionog ormara sa svim pratećim elementima, te izradu puteva za strukturno polaganje

104 kablaže i utičnica. Ove instalacije se vrše mrežnim UTP

ili Optičkim trasama. Nakon spajanja i ugradnje svih potrebnih komponenti, kvalitet protoka informacija se testira i ispituje profesionalnim instrumentima Fluke OmniScanner.

Mreža je spremna za upotrebu i montira se aktivna oprema kao što su kompjuteri, štampači, razni ruteri i distributeri IP konfiguracija. Izbor i količina aktivne opreme zavisi od vrste mrežnog okruženja, potreba korisnika i važnosti zaštite podataka.

LANACO stručnjaci u saradnji sa svim sektorima izrađuju kompletnu mrežnu infrastrukturu datog objekta kao što je: telefonska instalacija, strukturno kabliranje, instalacija optičke kablaže, te audio i video instalacija. Ovome se može dodati i izrada strujnih instalacija i razvodnih ormara u objektima kao i izrada protiv požarne i protiv provalne instalacije sa svim potrebnim sertifikatima.

Velika važnost pripada i izradi mrežnih čvorišta i komunikacionih ormara za data centre, razne vrste arhiviranja podataka. U saradnji sa ostalim sektorima stručnjaci zaduženi za ovaj segment posla povezuju udaljene korisnike različitim prenosnicima zavisno od iskazanih potreba kvaliteta i sigurnosti. Za ovo garantuju i naši ISO standardi o kvalitetu rada i sigurnosti podataka.

Instalacija i povezivanje optičkih linkova, te povezivanje sa svim standardnim mrežama takođe je sastavnidioLANACOusluga.Posebnadelikatnostovog segmenta rada, zahtjeva i posebno obučena stručna lica u ovoj oblasti. Takođe ove instalacije zahtijevaju posebnu tehniku rada i specijalne instrumente za rad kao i namjenska vozila za tu svrhu.

6. INSTALLATION OF ACTIVE AND PASSIVE NETWORK EQUIPMENT AND COMPLETE LOW- VOLTAGE AND POWER INSTALLATION

The installation of passive equipment is the installation of a communication cabinet with all additional elements, as well as making of paths for structural cable and outlet laying. After connecting and installing all the necessary components, the quality of information flow is tested and examined by professional instruments Fluke OmniScanner.

When the network is ready, active equipment such as computers, printers, various routers and IP configuration distributers is installed. The choice and the amount of active equipment depends on the type of the network environment, the needs of the user and the importance of data protection.

LANACO experts also perform telephone installations, structural cabling, optical cable installation, as well as audio and video installation. Making of power installations and distribution cabinets in facilities can be added to this as well as fire protection and anti-theft installations with all the necessary certificates.

The constrution of network hubs and communication cabinets for data centres, as well as various types of data archiving are also of great importance. In cooperation with other sectors, experts in charge of this work segment connect works of remote with different carriers, depending on the needs of the clients. Our ISO standards for work quality and data security garanties this as well.

The installation and connection of optical links, and the connection with all standard networks is also an important part of the LANACO services. The installation of optical cables and their connecting is a special type of work that demands specialised engineers in this field.

Enriching life through communication

Huawei is a global leader of ICT solutions.

Continuously innovating based on customer needs,

we are committed to enhancing customer experiences

and creating maximum value for telecom carriers,

enterprises, and consumers.

Congratulations on this big occasion

and many wishes for future success,

Huawei

PROJEKTI

PROJECTS

4 LANACO PORTFOLIO

JAVNI SEKTOR

ELEKTRONSKA UPRAVA

KOMUNIKACIONI I KOLABORACIONI SERVISI 108 U SAVJETU MINISTARA BIH

IZAZOV

Objediniti organizacione jedinice Savjeta ministara BiH u glavnoj zgradi (takođe i odjelima smještenim u staroj zgradi i na određenim lokacijama u gradu Sarajevu) da funkcionišu kroz jedinstveni informacioni prostor, kao i migracija i prilagođavanje preko 1.000 klijentskih radnih stanica na novi informacioni sistem.

RJEŠENJE

Rješenje je uključivalo kompletnu instalaciju i konfiguraciju novog informacionog sistema sa servisima Active Directory, Mail, Communication (Instant messaging), Web portal, Certificate Authority (CA).

Realizacija je uključivala sljedeće korake:

• Detaljno dizajnirati komunikacijske i kolaboracijske servise • Instalirati i konfigurisati servere i mrežne servise • Instalirati i konfigurisati komunikacijske i kolaboracijske servise • Testirati i pustiti u rad servere i sve servise • Izvršiti migraciju inicijalnog skupa korisnika na nove servise i • Izvršiti potrebnu obuku za administratore i korisnike.

PREDNOSTI

• Centralizacija informacionog sistema • Bezbjednost i dostupnost • Bolja i brža povezanost putem mejla • Bolja elektronska komunikacija između radnika Vlade • Svakodnevni protok dokumenata koji omogućava da različita

ministarstva bliže sarađuju • Osnovno pohranjivanje dokumenata • Intranet

KLIJENT SAVJET MINISTARA BIH

TEHNOLOGIJE: Mrežni operativni sistemi: Microsoft Windows Server 2008 R2, Microsoft Windows Server 2012 R2

Operativni sistemi za radne stanice: Windows 7, Windows 8, Windows 8.1

Menadžment sistem relacione baze podataka: Microsoft SQL Server 2008 R2, Microsoft SQL Server 2014

Veb portal: SharePoint 2013 Server

Napomena: Ovaj projekat je unaprijeđen na najnovije tehnologije u oktobru 2014. godine.

PUBLIC SECTOR

E-GOVERNMENT

COMMUNICATION AND COLLABORATION SERVICES IN THE COUNCIL OF MINISTERS OF BIH

109

CHALLENGE

CLIENT THE COUNCIL OF MINISTERS

To unify organizational units of the Council of Minsters BiH in the main establishment (as well as the units located in the old establishment and at the specific locations in the city of Sarajevo) to function through a unified information space, as well as the migration and adjustment of over 1.000 client workstations to the new information system.

SOLUTION

The solution has involved the complete installation and configuration of the new information system with the services Active Directory, Mail, Communication (Instant messaging), Web portal, Certificate Authority (CA).

Realization has involved the following steps:

• Detail analysis of the communicational and collaborative services • Installation and configuration of the servers and network services • Installation and configuration of the communicational and

collaborative services • Testing and executing the servers and all of the services • Performing the migration of the initial set of users on the new services • Performing the necessary training for the administrators and users

ADVANTAGES

• Centralization of the information service • Safety and accessibility • Better and faster connection through e-mail • Better electronic communication between the employee and the

government • The daily flow of the documents which enables different ministries to

cooperate more closely • Primary document storage • Intranet

TECHNOLOGIES: Network operational

system (OS): Microsoft Windows Server 2008

R2, Microsoft Windows Server 2012 R2

Operational system (OS) for work stations:

Windows 7, Windows 8, Windows 8.1

Management system of the relational database:

Microsoft SQL Server 2008 R2, Microsoft SQL Server 2014

Web portal:

SharePoint 2013 Server

Remark: This project has been upgraded

to the newest technologies in the October 2014.

4 LANACO PORTFOLIO

CENTRALNI INFORMACIONI SISTEM ZA OBRADU PODATAKA I ČUVANJE DRUGOG PRIMJERKA MATIČNIH KNJIGA

IZAZOV

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Centralni informacioni sistem za obradu podataka i čuvanje drugog primjerka matičnih knjiga kreiran je na osnovu zahtjeva Ministarstva uprave i lokalne samouprave Republike Srpske.

Sistem je nastao iz potrebe da se osigura i na viši nivo podigne ispravnost i bezbjednost podataka koji se koriste prilikom izrade ličnih dokumenata u Bosni i Hercegovini, što uključuje lične karte, pasoše i vozačke dozvole, kao i iz potrebe da se napravi jedinstvena baza svih matičnih podataka stanovnika Republike Srpske.

Centralni informacioni sistem za obradu i čuvanje drugog primjerka matičnih knjiga je suštinski vezan za uslove koje zakonodavstvo Bosne i Hercegovine treba da učini prilikom ispunjavanja neophodnih uslova vezanih za evropske integracije. Iako su lični dokumenti Bosne i Hercegovine izrađeni po najvišim svjetskim standardima koji gotovo u potpunosti onemogućavaju kreiranje lažnih kopija, njihova izrada je imala problem sa bezbjednošću i tačnošću ulaznih podataka iz starih papirnih matičnih knjiga.

Izradom ovog sistema bilo je potrebno omogućiti matičarima da elektronski vode matične knjige, izdaju izvode, uvjerenja i ostale dokumente, kao i mogućnost izdavanja svih potrebnih izvoda građanima na bilo kojoj lokaciji u Republici Srpskoj.

RJEŠENJE

Centralni informacioni sistem za obradu podataka i čuvanje drugog primjerka matičnih knjiga sadrži u sebi veb aplikaciju kojoj mogu pristupiti samo ovlašćeni matičari korišćenjem elektronske smart kartice.

Sistem je prvenstveno namijenjen matičarima koji njegovim korišćenjem elektronski vode matične knjige, izdaju izvode, uvjerenja i ostale dokumente.

Najviše koristi od samog sistema imaju građani jer poslove vezane za matične knjige mogu obaviti u bilo kojoj opštini (ovo je od posebnog značaja za cijelu BiH s obzirom na migracije stanovništva). I republički

KLIJENT MINISTARSTVO UPRAVE I LOKALNE SAMOUPRAVE RS

TEHNOLOGIJE: Aplikacija za matičare: Microsoft Share Point

Čuvanje podataka na aplikativnom nivou: Microsoft SQL Server,

Čuvanje podataka na fizičkom nivou: EMC Centera i EMC Clariion Storage tehnologija

Zaštita podataka: bekap: EMC Networker, EMC Avamar

Replikacija: VMware vSphere Replication Manager, EMC Avamar

Kontrola pristupa sistemu: Microsoft Active Directory Services i Microsoft ADFS

Elektronski potpis: Entrust Security Manager

Smart kartica za elektronski potpis: JAVA Smart Card

Virtuelizacija: VMware

Kontrola mrežnog pristupa:

Cisco tehnologija

THE CENTRAL INFORMATION SYSTEM FOR DATA PROCESSING AND STORAGE OF REGISTER COPY

CLIENT

MINISTRY OF PUBLIC ADMINISTRATION AND LOCAL SELF-GOVERNMENT

CHALLENGE

The central information system for data processing and storage of the copy of the register book has been created on the demand of Ministry of public administration and local self-government.

The system rose from the need to ensure the validity and safety of the data which is used when personal documents are issued in Bosnia and Herzegovina, which includes personal ID cards, passports, driver’s licenses as well as the need to create a Unique National Number Database for citizens of Republic of Srpska.

The central information system for data processing and storage of the copy of the register book is essential tied to the requirements which the legislation of Bosnia and Herzegovina needs to perform during the fulfilment of the necessary requirements for European integration. Even though the personal documents of Bosnia and Herzegovina have been made in accordance to the highest world standards which almost completely disables forgery, their own creation had issues with the safety and accuracy of the entry data of the old registry papers.

It was necessary, through the creation of the system, to enable registrars to electronically maintain register books, issue extracts, certificates and other documents, as well as the possibility to issue all the necessary extracts to citizens in any other locations in the Republic of Srpska.

SOLUTION

The central information system for data processing and storage of the copy of the register book has an integrated web application which can only be accessed by authorised registrars using the electronic smart-card.

The system is primarily designed for registrars who use it to electronically maintain the register books, issue extracts, certificates and other documents.

However, the citizens have the greatest benefit of this system as they can perform all the operations tied to register books in any municipality (this is very important for the entire BIH due to the migrations of the population).

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TECHNOLOGIES: Application for the registrars:

Microsoft Share Point

Database on the application level: Microsoft SQL Server,

Physical database: EMC Centrea and EMC Clariion

Storage technology

Database security:

Backup: EMC Networker, EMC Avamar

Replication: VMware vSphere Replication

Manager, EMC Avamar

System Access Control: Microsoft Active Directory

Services and Microsoft ADFS

Electronic Signature: Entrust Security Manager

Smart Card for Electronic

Signature: JAVA Smart Card

Virtualization: VMware

Network Access Control: Cisco Technology

4 LANACO PORTFOLIO

organi, javne ustanove i druge institucije imaju pristup određenim podacima, što ubrzava proces provjere ličnih podataka, te daje opsežne statističke podatke.

Korišćenjem ovog sistema u proces izdavanja potvrda iz matičnih knjiga uvedena je tehnologija elektronskog potpisa koji omogućuje da se svaki podatak u sistemu prati do samog izvora, odnosno one osobe koja je

112 podatak unijela ili izmijenila, kao i tačnog trenutka kada se ta izmjena desila.

Elektronski potpis ima pravno dejstvo kao i svojeručni potpis. Njegovom primjenom i postojanjem Zakona o elektronskom potpisu Republike Srpske omogućuje se neporecivost elektronski potpisane informacije.

Uvođenje ovog sistema dovelo je do ponovne provjere ispravnosti već digitalizovanih podataka u odnosu na originalne matične knjige.

Sam sistem posjeduje sekundarnu lokaciju na kojoj se čuva kopija sistema, što omogućuje njegovu stalnu dostupnost, čak i u slučaju fizičkog ili logičkog uništenja podataka na primarnoj lokaciji.

Sistem sadrži centralizovanu bazu podataka, tako da je čuvanje i administriranje svih matičnih podataka sada olakšano, a njegova bezbjednost podignuta na mnogo viši nivo.

PREDNOSTI

• Uređena je centralizacija svih matičnih podataka o stanovnicima

Republike Srpske, • Omogućeno je trenutno dobijanje svih vrsta matičnih izvoda za

svakog građanina u svakoj opštini u Republici Srpskoj, • Omogućena je direktna provjera svih podataka, • Omogućena je razmjena podataka sa drugim državnim institucijama, • Obezbijeđena je neporecivost unesenog elektronskog podatka u

drugi primjerak matične knjige, • Obezbijeđeno je postojanje stalno dostupnog sistema za trenutno

izdavanje svih vrsta matičnih izvoda, • U slučaju katastrofalnih nepogoda kao što je bila majska poplava

2014. godine u Republici Srpskoj svi podaci su sačuvani.

Republic authorities, public and other institutions have access to specific information, which speeds up the process of the verification of personal data and offers detailed statistical data.

Through the usage of this system in the process of issuing certificates from the register book a new technology of electronic signature has been introduced, which enables the tracking of every bit of the data from the original source, namely the one person that input or changed the data, as well as the exact moment of the operation.

Electronic signature has the same legal effect as the handwritten signature. The non-repudiation of the electronically signed information has been enabled through the use of the electronic signature and through the existence of The Law on Electronic Signatures of Republic of Srpska.

Introduction of this system has led to repeated verifications of already digitalised data in comparison to original register books.

The system itself contains the secondary location on which the copy of the system is being kept, which enables its constant accessibility, even in the case of the physical or logical destruction of the data on the primary location.

System contains the centralised database, so the safekeeping and storage of all the registry data has been simplified, and its security brought to a much higher level.

ADVANTAGES

• The centralization of all registry data of the citizens of Republic of

Srpska has been regulated • The quick issuing of the certificates from the registry for every citizen

in every municipality in Republic of Srpska has been enabled • Direct verification of all data has been enabled • The sharing of the data between state authorities has been enabled • The non-repudiation of the input of electronic data and the copy of

the register book has been enabled. • The existence of constantly accessible system for quick issuing of the

certificates has been enabled. • In the case of the natural disasters such were the floods in May 2014

in Republic of Srpska, all data has been safely kept.

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4 LANACO PORTFOLIO

JEDINSTVENI INFORMACIONI SISTEM ZA REGISTRACIJU POSLOVNIH SUBJEKATA U REPUBLICI SRPSKOJ

IZAZOV

Zbog komplikovanog sistema registracije preduzeća u Republici 114 Srpskoj, koji je zahtijevao veliki broj procedura i izdvajanje znatnih

novčanih sredstava, bilo je neophodno da se uvede novi model poslovne registracije u vidu jednošalterskog sistema i informaciono uveže Agencija za posredničke, informatičke i finansijske usluge (APIF) sa nadležnim institucijama uključenim u proces registracije. Na ovaj način proces registracije znatno se pojednostavio i skratio, budući da je prije uvođenja modela jednošalterske registracije za otvaranje preduzeća bilo potrebno najmanje 23 dana. Primjenom novog modela registracije period od podnošenja prijave do registracije preduzeća je smanjen na maksimalno tri dana, preduzeće se može registrovati na jednom šalteru, a smanjeni su i troškovi registracije.

RJEŠENJE

Obavljeni su neophodni infrastrukturni radovi na izgradnji data centra. Izvršena je instalacija i konfiguracija sistemskih servisa. Uspostavljen je jedinstveni registar svih poslovnih subjekata na jednom mjestu. Izvršena je migracija i objedinjavanje podataka iz različitih registara u jedinstvenu bazu podataka poslovnih subjekata.

Realizovano je centralizovano aplikativno rješenje, uz visoke standarde bezbjednosti koji podrazumijevaju korišćenje smart kartica za autentifikaciju i digitalno potpisivanje dokumenata i akata. Omogućena je automatska razmjena podataka između institucija korišćenjem veb servisa, kao i automatizovani sistem notifikacije.

Realizovan je javni portal koji omogućuje uvid u podatke registra preduzeća. U sklopu javnog portala omogućeno je podnosiocima prijave da na osnovu pristupnih podataka dobiju uvid u trenutno stanje obrade svog predmeta.

PREDNOSTI

• Centralizovano aplikativno rješenje koje podržava visok nivo

bezbjednosti i automatsku razmjenu podataka između institucija uključenih u poslovne procese,

• Javni portal dostupan građanima za uvid u podatke poslovnih

registara i za provjeru statusa predmeta u procesu obrade za podnosioce prijava.

KLIJENT AGENCIJA ZA FINANSIJSKE, INFORMATIČKE I POSREDNIČKE USLUGE

TEHNOLOGIJE: Mrežni operativni sistem: Microsoft Windows Server 2012

Operativni sistem za radne stanice: svi uređaji sa veb pretraživačem

Menadžment sistem za baze podataka: Microsoft SQL Server 2012

Razvojni alat: Microsoft Visual Studio

Izvještaji: SQL Server Reporting Services

Tehnologije: .NET 5, ASP.NET MVC 5.1, HTML5, CSS3, Bootstrap v3, jQuery, Knockout, WebApi

UNIFIED INFORMATION SYSTEM FOR BUSINESS REGISTRATION IN REPUBLIC OF SRPSKA

CHALLENGE

CLIENT AGENCY FOR

FINANCIAL, INFORMATICS AND INTERMEDIARY SERVICES

Due to complicated system of business registration in Republic of Srpska, which demanded a great number of procedures and the allocation of significant funds, it was necessary to implement a new model of business registration which consists of one-counter system and establishing electronic connection between The Agency for Mediation, Informatics and Financial services (APIF) and other authorities responsible for the process of registration. In this way the process of registration was greatly simplified and hastened since it took at least 23 days to register a company before the one-counter system was implemented. By implementing the new model of registration the period from submitting an application to the registration of the company was reduced to maximum, the company can be registered on one counter and the cost of the registration was reduced.

SOLUTION

The infrastructural work on the data centre building has been carried out. The installation and configuration of the services have been completed. The migration and unification from various registers in one joint database of business subjects has been established.

Following the highest safety standards, the centralised applicative solution has been realized which include using SmartCards for authentication and digital signing of the documents and acts. Automatic data exchange between different institutions by using the web service has been enabled, as well as the automated system of notification.

A public portal which gives insight into the details of company registration has been realized as well. The public portal enables applicants to review the status of their applications based on their entry data.

ADVANTAGES

• The centralised applicative solution which supports high level of

security and automated data exchange between the institutions responsible for the business procedures.

• Public portal which allows citizens to check the details of business

registration as well as the insight into the status of their applications.

115

TECHNOLOGIES: Network OS:

Microsoft Windows Server 2012

Workstation OS: all devices with web browsers

Management system for database:

Microsoft SQL Server 2012

Development Tool: Microsoft Visual Studio

Reports: SQL Server Reporting Services

Technologies: .NET 5, ASP.NET MVC 5.1, HTML5,

CSS3, Bootstrap v3, jQuery, Knockout, WebApi

4 LANACO PORTFOLIO

eZAKONODAVSTVO

IZAZOV

Zahtjevi za pronalaženje svih pravnih akata na jednom mjestu i njihovoj 116 klasifikaciji po oblastima doveli su do potrebe razvijanja sistema koji će

olakšati pristup i pregled željenih pravnih akata. Bilo je potrebno razviti sistem namijenjen različitim grupama korisnika s ciljem poznavanja i preuzimanja dokumenata iz oblasti zakonodavstva.

U cilju obezbjeđivanja jedinstvenog ulaznog mjesta za korisnike bilo je potrebno obezbijediti internet portalski pristup. U okviru izrade internet portala koji će pružati informacije u vezi sa eZakonodavstvom bilo je neophodno kreirati okvir koji će omogućiti pružanje navedenih usluga preko interneta.

RJEŠENJE

Rješenje je u obliku veb aplikacije portalskog tipa koje se sastoji iz dvije komponente: javni internet portal i Back-End aplikacija.

Javni internet portal podrazumijeva veb portal putem kojeg korisnici imaju pristup zakonodavnim dokumentima Republike Srpske. Unutar internet portala omogućeno je definisanje nivoa pristupa pojedinim dijelovima portala i cjelinama u okviru svake stranice portala.

PREDNOSTI

• Pregled dokumenata kroz klasifikacije • Pregled dokumenata kroz pretragu • Rezultati pretrage dokumenata povezani su sa stranicama s opisom

dokumenata • Pregled dokumenata je omogućen kroz različite klasifikacije • Hijerarhija je dinamička i promjenljiva od strane ovlašćenih osoba

KLIJENT GENERALNI SEKRETARIJAT VLADE RS

TEHNOLOGIJE: Mrežni operativni sistem: Microsoft Windows Server 2003 Menadžment sistem relacione baze podataka: Microsoft SQL Server 2005

Razvojni alat: Microsoft Office SharePoint Server (MOSS) 2007, Microsoft Visual Studio

eLEGISLATION

CHALLENGE

CLIENT GENERAL SECRETARIAT OF THE

GOVERNMENT OF RS

Demands for review all legal acts in one spot and their classification based on their areas have led to the need for developing a system which would facilitate accessing and reviewing legal acts. It was necessary to develop a system designed for different groups of users with the goal of familiarizing and downloading documents from the areas of legislation.

With the goal of ensuring entry point for users it was necessary to provide internet access for the portal. It was necessary, within the framework of the internet portal for information on eLegislation, to create a frame which would allow accommodation of mentioned services over the internet.

SOLUTION

The solution is in the shape of the web-portal application which consists of two components: public internet portal and a Back-End application.

Public internet portal involves a web-portal through which users have access to legislation documents of Republic of Srpska. The defining of the level of access to different parts of portal and the pages as whole has been enabled.

ADVANTAGES

• Reviewing documents through classifications • Reviewing documents through searches • Results of the searches of documents are connected with the pages

and description of documents • Reviewing documents is enabled through different classifications • Hierarchy is dynamic and adjustable by authorised persons

117





Development Tool: Microsoft Office SharePoint

Server (MOSS) 2007, Microsoft Visual Studio

4 LANACO PORTFOLIO

pREGIS

IZAZOV

Nepostojanje jedinstvene baze podataka svih privrednih subjekata i 118

preduzetnika s relevantnim podacima otežava ostvarenje ciljeva Privredne

komore Republike Srpske.

Da bi u potpunosti mogla da podrži ekonomski sistem zemlje, odnosno entiteta i zastupa svoje interese, postoji potreba za konsolidacijom i organizovanjem podataka u jedinstven informacioni sistem, kao i za efikasnijim upravljanjem informacijama sadržanim u dokumentima. Pored toga, postoji potreba za javnim objavljivanjem podataka o dijelu privrednih subjekata.

RJEŠENJE

pRegis omogućava da se na jednom mjestu na lak i bezbjedan način upravlja podacima i da se prikupljaju podaci privrednih subjekata i različitih institucija na lokalnom i državnom nivou. pRegis poboljšava dostupnost informacija, povezuje i omogućava saradnju poslovnica sa centralnom organizacijom, te pruža uvid rukovodstvu i klijentima u strukturalne podatke kroz izvještavanje.

Informacioni sistem pRegis obezbjeđuje efikasan rad sa najvišim stepenom raspoloživosti, pouzdanosti i bezbjednosti, te eliminaciju problema sa redudantnim podacima koji mogu nastati u distribuisanim bazama podataka pri njihovoj sinhronizaciji.

PREDNOSTI

• Podaci svih privrednih subjekata i preduzetnika objedinjeni su u jedinstvenu bazu podataka iz više različitih izvora

• Olakšan pristup ključnim dokumentima

• Mogućnost obračunavanja članarine na osnovu finansijskih pokazatelja privrednih subjekata

• Mogućnost prilagođavanja i pretplate na izvještaje od strane svakog pojedinačnog korisnika

• Pojačana bezbjednost slanja informacija i pristupa sadržaju kroz strogu kontrolu pristupa

• Poboljšano pružanje usluga kroz brži pristup sadržaju

• Poboljšana operativna efikasnost i smanjenje troškova

KLIJENT PRIVREDNA KOMORA REPUBLIKE SRPSKE


Operativni sistem za radne stanice: Windows XP, Windows 7, Windows 8

Menadžment sistem relacione baze podataka: Microsoft SQL Server 2005

Razvojni alat: Microsoft Visual Studio 2008

Izvještaji: SQL Server Reporting Services 2005

pREGIS

CHALLENGE

CLIENT RS CHAMBER OF COMMERCE

The absence of a unified database of all economic agents and entrepreneurs with relevant data impedes the accomplishment of goals of Chamber of Commerce of Republic of Srpska.

In order to fully support the economic system of the country, i.e. entity and represent their interests there is a need for consolidation and organization of data into a unified IT system, as well as the more efficient handling of information within documents. In addition, there is a need for public disclosure of data on the part of economic agents.

SOLUTION

pRegis allows safe and easy way to handle data and to collect data on economic agents from different institutions on local and state level. pRegis improves access to information, connects and enables cooperation of offices and central organization, and provides insight into business and clients in structural data through reports.

ITsystempRegisensuresefficientworkwiththehighestlevelofavailability, safety and security, next it eliminates the problem of redundant data which can show up in disturbed databases during their synchronization.

ADVANTAGES

• Data of all economic agents and entrepreneurs are joined within a unified database from different sources

• Easier access to key documents

• Possibility of calculating fees based on financial reports of the economic agents

• Possibility for users to adjust and subscribe to reports

• Increased security of sending information and accessing the content through strict control of access

• Improved provision of services through faster access to content

• Improved operational efficiency and reduced costs

119



Workstation OS: Windows XP, Windows 7,

Windows 8

Management system of the relational database: Microsoft

SQL Server 2005

Development Tool: Microsoft Visual Studio 2008


2005

4 LANACO PORTFOLIO

eSRPSKA

IZAZOV

120

Portal eSrpska predstavlja dugoročni projekat Vlade RS i Agencije za informaciono društvo i zamišljen je kao mjesto gdje će korisnici usluga javne uprave moći da pronađu tačne i pouzdane informacije koristeći internet kao način komunikacije. Cilj nam je da portal, funkcionalno i sadržajno, bude po mjeri korisnika i njihovih potreba. Da bismo to ostvarili potrebno je povezati sve funkcije javne uprave tako da se korisniku pojednostave i ubrzaju poslovi sa javnom upravom.

RJEŠENJE

U prvoj fazi na portalu mogu se dobiti kratke informacije o servisima državne i javne uprave. Za detaljni sadržaj servisa postoji stranica nadležne institucije. Jednim klikom u novom prozoru otvara se veb stranica institucije u čijoj nadležnosti je traženi servis. U sljedećim fazama predviđeno je da se na portalu eSrpska dobije konkretna usluga. Portal eSrpska pratiće napredak elektronskih servisa, pa će se tako prijavom na portal moći naručiti izvodi iz matičnih knjiga, platiti porez, podnijeti zahtjev za registraciju vozila. PREDNOSTI • Pojednostavljenje svih procedura na relaciji građanstvo - institucije

• Ubrzavanje administrativno-upravnih procedura pred nadležnim organima

• Poboljšanje postojećih poslovnih procedura u organima javne uprave

• Povećanje stepena transparentnosti funkcionisanja javne uprave

• Unapređivanje poslovnih procesa u Republici Srpskoj

KLIJENT VLADA REPUBLIKE SRPSKE

TEHNOLOGIJE: Platforma: Microsoft Windows 2003 Server, SQL Server 2005, Microsoft Office SharePoint Server 2007

Framework: .NET 3.5

eSRPSKA

CHALLENGE

CLIENT eSrspka portal will follow the advancements of the electronic services,

121

GOVERNMENT OF REPUBLIC OF SRPSKA

thus by applyin represents a long-term project of the Government of

RS and Agency for Information Society envisioned as a place where the service users would find exact and reliable information using internet as a way of communication. Our goal is to turn the portal into a place filled with content and functionality, to ensure it is designed for users and their needs. In order to fulfil that need it is necessary to connect all functions of public administration so they would be simplified for users and in that way speed up the business with the public administration.

SOLUTION

In the first phase in the portal users can get short information on services of state and public administration. For detailed content of the service there is a page of the supervising institution.

One click opens up a new window with the web pages of the institution which supervises the wanted service. Next phases are planned for portal eSrpska to provide concrete services. eSrspka portal will follow the advancements of the electronic services, thus by applying to portal it will be possible to order the order the or extracts from the register books, pay taxes, apply for vehicle registration.

ADVANTAGES

• Simplifying all procedures on the relation citizens – institutions • Acceleration ofadministrative-legal procedures before the authorities • Improving existing business procedures in public authorities • Improving the level of transparency and functionality of public

administration • Improving business processes in Republic of Srpska

TECHNOLOGIES: Platform:

Microsoft Windows 2003 Server, SQL Server 2005,

Microsoft Office SharePoint Server 2007

Framework: .NET 3.5

4 LANACO PORTFOLIO

eMAPA

IZAZOV

122 Cilj ovog projekta je upoznavanje i pronalaženje lokacija značajnih institucija i objekata u Republici Srpskoj na vrlo atraktivan, intuitivan, brz i efikasan način.

Korisnici sistema treba da imaju brz i nesmetan pristup informacijama 24 časa dnevno, sedam dana sedmično. U cilju obezbjeđivanja jedinstvenog ulaznog mjesta za korisnike potrebno je obezbijediti internet portalski pristup. U okviru izrade internetskog portala koji će pružati informacije u vezi s eMapom potrebno je kreirati okvir koji će omogućiti pružanje navedenih usluga preko interneta.

RJEŠENJE

eMapa Republike Srpske je softverski proizvod realizovan korišćenjem troslojne arhitekture i primjenom novih tehnologija i koncepata u izradi softvera. Sistem koristi MapGuide servis koji predstavlja veb zasnovanu platformu koja omogućava razvijanje i primjenu veb mapiranih aplikacija, kao i geoprostornih veb servisa. Rješenje je u obliku veb aplikacije portalskog tipa koje se sastoji iz dvije komponente: javni internet portal i Back-End aplikacija.

Javni internet portal podrazumijeva veb portal putem kojeg korisnici imaju pristup svim najvažnijim podacima o Republici Srpskoj. Back-End aplikacija podrazumijeva poseban administrativni sistem unutar portala, koji služi za ažuriranje podataka.

PREDNOSTI

• Prikaz objekata na digitalnoj mapi

• Zumiranje objekata na nivo pregleda ulica

• Pronalaženje i lociranje objekata (mogućnost da administrator dodaje objekte)

• Mogućnost pregleda cijele mape Republike Srpske s opcijama zumiranja gradova

• Mogućnost pregleda aerosnimaka dijelova Republike Srpske

• Pregled najtraženijih objekata

• Lako pretraživanje sadržaja po kategoriji, naslovu i ključnoj riječi




Menadžment sistem relacione baze podataka: Microsoft SQL Server 2008 R2


Tehnologije: ASP.NET 4.0, JavaScript, Google

Maps API, Map GUIDE

eMAP

CHALLENGE

CLIENT GOVERNMENT OF

REPUBLIC OF SRPSKA

The goal of this project is locating and familiarizing with important institutions and objects in Republic of Srpska in a very attractive, intuitive, quick and efficient way.

System users need to have a quick and unobstructed access to information 24 hours a day, 7 days a week. With the goal of providing a unified access point for users it is necessary to provide internet portal access. Within the framework of the internet portal which will allow access to information on eMapa, it is necessary to create a frame which would allow providing wanted services over the internet.

SOLUTION

eMap of Republic of Srpska is a software product designed by using a triple-layered architecture and applying the newest technologies and concepts when designing a software. The system uses MapGuide service which represents web-based platform which allows developing and applying web-mapped applications, as well as the geological web services. The solution is in the shape of a web portal application which consists of two components: public internet portal and a Back-End application.

Public internet portal represents a web portal through which users have access to all vital information on Republic of Srpska. Back-End application represents a special administration system within the portal, which serves for data updating.

ADVANTAGES

• Display of the objects on a digital map • Zooming in the object to a street level • Finding and locating objects (possibility for administrators to add

new objects) • Option of reviewing the entire map of Republic of Srpska with the

option of zooming in cities • Option of reviewing sky footage of the parts of Republic of Srpska • Overview of the most searched objects • Easy content search based on the category, title and key word

123



Workstation OS: all devices with a web browser


Microsoft SQL Server 2008 R2


Technologies: ASP.NET 4.0, JavaScript, Google

Maps API, Map GUIDE

4 LANACO PORTFOLIO

BIOMETRIJSKI PASOŠI

IZAZOV

Da bi bila povećana bezbjednost ličnih podataka, te da bismo se približili 124 EU i uspostavili bezvizni režim za građane BiH, pred institucije je stavljen

zadatak implementacije Sistema biometrijskih putnih isprava.

Glavni izazov bilo je usklađivanje sistema sa propisima i regulativama EU u području identifikacionih dokumenata, a u skladu sa tehničkim smjernicama za izradu i izdavanje putnih isprava donesenih od strane “International Civil Aviation Organisation” (ICAO). Konzorcijum LANACO Banjaluka i “Ping” Sarajevo je u saradnji s Agencijom za identifikaciona dokumenta, evidenciju i razmjenu podataka BiH (IDDEEA) implementirao ovaj sistem.

RJEŠENJE

Sistem biometrijskih putnih isprava je kompletno aplikativno rješenje za podnošenje zahtjeva za izdavanje putne isprave, biometrijske provjere, proizvodnju i uručenje biometrijske putne isprave.

Dio sistema za podnošenje zahtjeva i uručenje biometrijskih putnih isprava je u cilju veće skalabilnosti i lakšeg distribuisanja sistema realizovan kao veb aplikacija. Sistem za praćenje procesa proizvodnje dokumenata je u skladu sa tehničkim zahtjevima proizvodnje realizovan kroz klijent - server aplikaciju (SPrint).

PREDNOSTI

• Povećanje bezbjednosti izdavanja putnih isprava

• Povećanje bezbjednosti zaštite ličnih podataka

• Praćenje procesa izdavanja i personalizacije dokumenata

• Povećanje kontrole pristupa sistemu

• Smanjenje mogućnosti zloupotreba nad ličnim podacima i dokumentima građana

KLIJENT IDDEEA

TEHNOLOGIJE: Mrežni operativni sistem: Microsoft Windows 2008 Server, Linux red hat

Operativni sistem za radne stanice: Microsoft Windows XP Professional, Microsoft Windows 7 Professional

Menadžment sistem relacione baze podataka: Oracle Real Application Clusters (RAC) 11g, Oracle Database 10g Enterprise Edition

Upravljanje korisnicima i bezbjednost: Oracle Identity Management 11g, Oracle Access

Management 11g

Razvojni alat: Microsoft Visual Studio, Oracle JDeveloper

Izvještaji: Oracle Business Intelligence Publisher, Crystal Reports

BIOMETRICAL PASSPORTS

CHALLENGE

CLIENT IDDEEA

In order to increase the security of personal information, to move closer to EU and to implement a visa-free regime for the citizens of BIH, institutions have been given the assignment of implementing the System of Biometrical travel documents.

The main challenge was the adjusting the system with the EU legislations and regulations in the area of identification documents and in accordance with the technical regulations of “International Civil Aviation Organization” for issuing and producing travel documents. Consortium of LANACO Banja Luka and “Ping” Sarajevo in the cooperation with the Agency for Identification documents, records and information exchange BIH (IDDEEA) have implemented this system.

SOLUTION

Biometric travel documents system is a complete and applicative solution for submission of application for issuing travel documents, biometric checks, production and delivery of biometric travel documents.

Part of the system for sumbissionand issuing of biometric travel documents is designed as a web application with the goal of scalability and easier distribution in mind. The system for tracking the process of production of documents is designed as client – server application (Sprint) in accordance with the technical demands of the production.

ADVANTAGES

• Increased security of issuing travel documents

• Increased security and safety of personal information

• Tracking the process of issuing and personalization of documents

• Increased control of the system access

• Reducing the possibility of abusing personal information and documents of the citizens

125


Microsoft Windows 2008 Server, Linux red hat

Workstation OS: Microsoft Windows XP Professional, Microsoft

Windows 7 Professional


Oracle Real Application Clusters (RAC) 11g, Oracle

Database 10g Enterprise Edition

Managing users and security: Oracle Identity Management

11g, Oracle Access

Management 11g

Development Tool:

Microsoft Visual Studio, Oracle JDeveloper

Reports: Oracle Business Intelligence

Publisher, Crystal Reports

4 LANACO PORTFOLIO

DIGITALNI TAHOGRAFI

IZAZOV

Digitalni tahografi su obaveza propisana za sve članice EU i sve zemlje 126 potpisnice Evropskog sporazuma o radu posade na vozilima, koji

obavljaju međunarodni drumski prevoz (AETR). Najveća novina u sistemu kontrole radnog vremena mobilnih radnika je uvođenje personalizovane pametne kartice kao zamjene za zapisne listiće analognih tahografa. BiH je, kao potpisnica AETR, bila obavezna implementirati sistem digitalnih tahografa.

RJEŠENJE

Upotreba digitalnih tahografa se temelji na softveru EU i personalizovanim pametnim karticama na kojima se čuvaju bitni podaci potrebni za evidencije radnog vremena. Podaci se, osim na čipu kartice, zapisuju i u radnu memoriju digitalnog tahografa smještenog u vozilu. Podaci unutar čipa su kriptirani kako bi se sačuvao integritet zapisanih podataka na kartici i u digitalnom tahografu.

Sve zemlje koje su implementirale sistem digitalnih tahografa povezane su u informatičku mrežu (TACHONET) kako bi se ubrzala provjera podnesenih zahtjeva za karticama i izdavanje kartica. Ovaj sistem je realizovao konzorcijum LANACO Banjaluka i AKD Zagreb.

PREDNOSTI

• Jednostavan i brz način dobijanja kartice digitalnog tahografa

• Povećana kontrola i bezbjednost drumskog saobraćaja

• Neometan rad prevoznika iz Bosne i Hercegovine na teritoriji EU

• Približavanje Bosne i Hercegovine zemljama EU

KLIJENT IDDEEA


Operativni sistem za radne stanice: Microsoft Windows 7 Professional

Menadžment sistem relacione baze podataka: Oracle Database 10g Enterprise Edition


Izvještaji: Crystal Reports

DIGITAL TACHOGRAPHS

CHALLENGE

CLIENT IDDEEA

Digital tachographs are the obligation prescribed for all EU member states as well as all parties to the European Agreement concerning the work of the crew on vehicles, which perform international road transport (AETR). The biggest change in the system of control of working hours for mobile workers is the implementation of the personalised SmartCard as the replacement for the record papers of analogue tachographs. BIH as the signatory of the AETR was required to implement the system of digital tachographs.

SOLUTION

The use of digital tachographs is based on the EU software and personalised SmartCards on which important data on the records of the working hours is being kept. Data, except on the card chip, is also inscribed into the working memory of the digital tachograph located in the vehicle. The data inside the chip is encrypted in order to preserve the integrity of the written data on the card and in the digital tachograph.

All countries that have implemented the system of digital tachographs are connected in the IT network (TACHONET) in order to accelerate the review of the applications for issuing cards. This system was realised by LANACO Banja Luka and AKD Zagreb consortium.

ADVANTAGES

• Simple and fast way of obtaining cards for digital tachograph • Increased control and safety of road traffic • Unobstructed work of the drivers from Bosnia and Herzegovina on

the territory of the EU. • Bringing Bosnia and Herzegovina closer to the EU

127



Workstation OS: Microsoft Windows 7

Professional

Management system of the relational database: Oracle Database 10g

Enterprise Edition

Development Tool: Microsoft Visual Studio, Oracle

JDeveloper

Reports: Crystal Reports

4 LANACO PORTFOLIO

SISTEM ZA PERSONALIZACIJU LIČNIH KARATA

IZAZOV

Nakon realizacije projekta Sistema biometrijskih putnih isprava, u Agenciji

128 za identifikaciona dokumenta, evidenciju i razmjenu podataka Bosne i

Hercegovine (IDDEEA) pojavila se potreba za modernizacijom sistema za proizvodnju ličnih karata i vozačkih dozvola.

U saradnji s Agencijom urađena je nadogradnja sistema za proizvodnju putnih isprava, tako da podržava i proizvodnju ličnih karata i vozačkih dozvola.

RJEŠENJE

Uskladusazahtjevima IDDEEA, sistemzaplaniranje, praćenjeiproizvodnju ličnih karata i vozačkih dozvola realizovan je kroz nadogradnju postojeće klijent - server aplikacije SPrint.

SPrint aplikacija je prvobitno napravljena za proizvodnju biometrijskih putnih isprava, a njenom nadogradnjom napravljen je kompletan aplikativni softver za personalizaciju ličnih dokumenata.

PREDNOSTI

• Modernizacija sistema za proizvodnju ličnih dokumenata

• Povećanje bezbjednosti izdavanja ličnih dokumenata

• Povećanje bezbjednosti zaštite ličnih podataka

• Praćenje procesa izdavanja i personalizacije dokumenata

• Povećanje kontrola pristupa sistemu

• Ubrzavanje procesa proizvodnje ličnih dokumenata

KLIJENT IDDEEA


Operativni sistem za radne stanice: Microsoft Windows 7 Professional




SYSTEM FOR PERSONALIZATION OF ID CARDS

CHALLENGE

CLIENT IDDEEA

After the realization of the project of the System of Biometrical travel documents in the Agency for identification documents, records and information exchange Bosnia and Herzegovina (IDDEEA) the need for the modernization of the system for producing ID Cards and Driver’s Licenses appeared.

In the cooperation with the Agency the upgrade of the system for the production of the travel documents has been performed, so it supports the production of ID Cards and Driver’s Licenses as well.

SOLUTION

In accordance to the demands of IDDEEA, system for planning, tracking and production of ID Cards and Driver’s Licenses has been realised through the upgrade of the existing client – server application SPrint.

SPrintapplicationwasoriginallydesignedfortheproductionofbiometrical travel documents, and with its upgrade more complete software for the personalization of personal documents was made.

ADVANTAGES

• Modernization of the system for the production of personal documents

• Increasing the security of issuing personal documents • Increasing the safety of personal information • Tracking of the issuing and personalization of documents • Increased system access control • Speeding up the process of the production of personal documents

129



Workstation OS: Microsoft Windows 7

Professional

Management system of the relational database: Oracle Database 10g

Enterprise Edition

Development Tool: Microsoft Visual Studio, Oracle

JDeveloper


4 LANACO PORTFOLIO

ELEKTRONSKO ZDRAVSTVO

PIS (ERP) FZO 130

IZAZOV

Fond zdravstvenog osiguranja Republike Srpske (u daljem tekstu: Fond) sprovodi obavezno i prošireno zdravstveno osiguranje i finansira zdravstvenu zaštitu osiguranih lica u Republici Srpskoj u skladu sa zakonom i aktima Fonda.

U Fondu se obavljaju poslovi ugovaranja, knjiženja i plaćanja primarne, sekundarne i tercijalne zdravstvene zaštite i zdravstvene zaštite koja se, u skladu s odredbama zakona i opštih akata Fonda, ostvaruje u inostranstvu. Fond čine: Centralna služba Fonda (locirana u Banjaluci), osam kancelarija (Prijedor, Banjaluka, Doboj, Bijeljina, Zvornik, Istočno Sarajevo, Foča, Trebinje) i 60 poslovnica (tj. ekspozitura).

Bilo je potrebno realizovati softver za podršku svim poslovnim procesima Fonda.

RJEŠENJE

LANACO je realizovao softver koji je implementiran na 60 lokacija Fonda i u primjeni je od početka 2003. godine, a trenutno na njemu radi više od 700 korisnika. Poslovni informacioni sistem Fonda pokriva sve poslovne procese koji se odvijaju u Fondu. Sistem omogućava objedinjavanje svih podataka o osiguranicima i obveznicima doprinosa, te formiranje potpune evidencije o korišćenim pravima i uplati doprinosa. Informacioni sistem Fonda (u daljem tekstu: sistem) omogućuje unos elektronske fakture i recepta (koje dostavljaju zdravstvene ustanove i apoteke), uz kontrolu podataka u skladu sa pravima obveznika i osiguranika, te u skladu sa svim elementima ugovora sa zdravstvenim ustanovama. Sistem omogućuje kvalitetno i efikasno planiranje, te podršku u odlučivanju i upravljanju različitim nivoima rukovodilaca. Sistem se kontinuirano unapređuje uz dodavanje novih funkcionalnosti u skladu sa novim propisima i potrebama korisnika.

KLIJENT FOND ZDRAVSTVENOG OSIGURANJA RS

TEHNOLOGIJE: Mrežni operativni sistem: Microsoft Windows 2008 Server

Operativni sistem za radne stanice: Microsoft Windows XP Professional/Windows 7

Menadžment sistem relacione baze podataka: Microsoft SQL Server 2008/2012

Razvojni alat: Microsoft Visual Studio .NET (C#)


e - HEALTH

BIS (ERP) HIF

131

CHALLENGE

CLIENT HEALTH INSURANCE FUND OF RS

Health Insurance Fund of Republic of Srpska (in the following text: Fund) performs mandatory and expanded health insurance and finances health care of the insured citizens in Republic of Srpska in accordance with the legislation and acts of the Fund.

Inside the Fund the business concerning contracting, bookkeeping and paying the primary, secondary and tertiary health insurance is performed, which in accordance to legislations and general acts of the Fund is realised abroad. Fund consists of: Central Service of the Fund (located in Banja Luka), eight offices (Prijedor, Banja Luka, Doboj, Bijeljina, Zvornik, East Sarajevo, Foca, Trebinje) i 60 branches (i.e. expositors).

It was necessary to design software for the support of all business processes of the Fund.

SOLUTION

LANACO designed software which was implemented on 60 locations of the Fund and was applied from the start of the 2003, and is currently being used by more than 700 users. Business information system covers all business processes which are performed within the Fund. System enables joining of all data on insurees and contributors and forms a complete record of used regulations and payment of the contributions. Information system System of the Fund (in the following text: system) enables the entry of the electronic invoices and recipes (which are delivered by the health institutions and pharmacies), with the control of the data in accordance with the rules of the payers and insurees and with the accordance with all the elements of the agreement with the health institutions. System enables efficient and quality planning and support with the decision making and regulating different levels of responsible parties. System is being continuously upgraded by adding new functionalities in accordance with new regulations and needs of the users.


Microsoft Windows 2008 Server

Workstation OS: Microsoft Windows XP

Professional/Windows 7

Management system of the relational database: Microsoft SQL Server

2008/2012

Development Tool: Microsoft Visual Studio .NET

(C#)


4 LANACO PORTFOLIO

PREDNOSTI

• Evidentiranje podataka o korišćenim pravima i njihove integrisanosti u evidencije o osiguranicima i subjektima zdravstvene zaštite,

• Praćenje podataka o korišćenim pravima i troškovima po osiguraniku, po svim kategorijama osiguranika i po subjektima zdravstvene zaštite,

132 • Praćenje kontrole kvaliteta i racionalnosti u pružanju zdravstvenih

usluga, objedinjavanje svih podataka o osiguranicima i obveznicima doprinosa i formiranje potpune evidencije o korišćenim pravima,

• Provjera zahtjeva korisnika prilikom odobravanja prava iz zdravstvenog osiguranja, kao i automatska provjera cijena sa faktura koje dostavljaju subjekti zdravstvene zaštite,

• Kvalitetno i efikasno planiranje i preduzimanje mjera i procjene postignutih efekata u odnosu na definisane ciljeve,

• Smanjenje troškova kroz onlajn komunikaciju,

• Eliminacija prostorne udaljenosti efikasnom mrežnom komunikacijom,

• Povećanje transparentnosti i dostupnosti informacija,

• Poboljšanje rada administracije, uz informatičku podršku, u svakodnevnom radu.

ADVANTAGES

• Recording the data on used regulations and their integration in reports on insurees and subjects of the health care

• Tracking the data on used regulations and expenses of the insurees under all categories of the insurees and subjects of health care

• Tracking the quality and rationality in providing health services,

133 joining all data on insurees and contributors and forming the

complete record on used rules

• Checking the rights of the user during the approval from the health insurance, as well as the automatic verification of the prices from the invoices which are delivered by the subjects of the health care

• Quality and efficient planning and providing measures and estimates of the achieved effects in comparison with the defined goals

• Reducing the costs through online communication

• Elimination of the space distance with the efficient network communication

• Increasing transparency and availability of information

• Improving the everyday work of the administration with the IT support

4 LANACO PORTFOLIO

PIS (ERP) KLINIČKOG BOLNIČKOG CENTRA

IZAZOV

Univerzitetski klinički centar Republike Srpske je najveća i najznačajnija

134 javna zdravstvena ustanova u Republici Srpskoj. Osnovna djelatnost Kliničkog centra je hospitalno liječenje (prijem, dijagnostika i zbrinjavanje) pacijenata na nivou sekundarne i tercijarne zdravstvene zaštite.

U okviru savremenog poslovanja neophodno je omogućiti elektronsko praćenje knjigovodstvenih i poslovnih podataka radi bržeg procesiranja informacija i smanjenja dokumenata. Neophodno je zadovoljiti zakonsku regulativu, dati brze i tačne informacije o svim aspektima poslovanja i, u skladu s tim, omogućiti bolje poslovne rezultate. Sistem treba da omogući integraciju različitih resursa u jedinstven informacioni sistem.

RJEŠENJE

Softver je u primjeni od maja 2011. godine, a trenutno na njemu radi više od 100 korisnika. Poslovni informacioni sistem Univerzitetskog kliničkog centra pokriva sve poslovne procese koji se odvijaju u preduzeću. Informacioni sistem omogućuje eksport medicinskih faktura i recepata Fondu zdravstvenog osiguranja Republike Srpske, te razmjenu podataka sa bolničkim informacionim sistemom. Omogućeno je kvalitetno i efikasno planiranje te podrška u odlučivanju i upravljanju različitim nivoima rukovodilaca. Informacioni sistem se kontinuirano unapređuje, uz dodavanje novih funkcionalnosti u skladu s novim propisima i potrebama korisnika.

KLIJENT UNIVERZITETSKI KLINIČKI CENTAR REPUBLIKE SRPSKE


Operativni sistem za radne stanice: Microsoft Windows XP Professional / Windows 7




BIS (ERP) CLINICAL HOSPITAL CENTRE

CHALLENGE

CLIENT UNIVERSITY CLINICAL CENTRE OF

THE REPUBLIC OF SRPSKA

University Clinical Centre of Republic of Srpska is the biggest and the most significant health institution in Republic of Srpska. The core activity of the Clinical Centre is the hospitalization of the patients (reception, diagnosis and treatment) on e secondary and tertiary level of health care.

In the framework of the modern activities it is necessary to enable electronic tracking of the bookkeeping and business data in order to speed up the processing of information and reduction of the paperwork. It is necessary to satisfy the law procedure, give fast and accurate information on all aspects of the activities, and in accordance to that ensure better business results. System needs to enable the integration of different resources into a unified information system.

SOLUTION

The software has been in use since the May 2011, and it is currently used by more than 100 users. The business information system of the Clinical Centre covers all business processes which are being performed inside the institution. Information system enables export of the medical invoices and recipes to the Health Insurance Fund of Republic of Srpska, and exchange of the information with the Hospital information system. Efficient and quality planning and support in decision making and regulation of the different levels of the responsible parties. Information system is being continuously upgraded by adding new functionalities in accordance with all the regulations and needs of the users.

135




Professional / Windows 7




.NET (C#)


4 LANACO PORTFOLIO

REALIZOVANI MODULI

Finansijsko knjigovodstvo

U sklopu informacionog sistema obezbjeđuje podršku funkcijama: glavne knjige, knjiženja naloga i izrade bilansa u skladu za važećim zakonskim propisima koji regulišu oblast računovodstvenih poslova

136 Osnovna sredstva Sadrži podatke o osnovnim sredstvima po poslovnim godinama. Evidencija osnovnih sredstava je trajna što podrazumijeva da su kartice osnovnih sredstava u svim poslovnim godinama direktno dostupne za uvid.

Materijalno i sitan inventar

Materijal i sitan inventar u sklopu informacionog sistema preduzeća obezbjeđuje podršku funkcijama: referata materijalnog poslovanja i referata sitnog inventara.

Ljudski resursi Obuhvata prava i obaveze radnika i poslodavaca po zakonu o radu. Automatizacijom ovog sistema omogućuje se formiranje jedinstvene evidencije ljudskih resursa preduzeća, kao i pružanje informatičke podrške za kvalitetno i efikasno praćenje ljudskih resursa preduzeća.

Obračun zarada Obračun svih vrsta primanja radnika Kliničkog centra sa pratećom dokumentacijom.

Plan i analiza Omogućava kreiranje finansijskih planova i pruža set izvještaja iz ovog i drugih modula radi analize poslovanja preduzeća.

Fakturisanje medicinskih usluga Fakturisanje nemedicinskih usluga

Ovaj modul omogućava evidentiranje medicinskih faktura i eksport istih Fondu zdravstvenog osiguranja Republike Srpske.

Omogućava evidenciju ulaznih i izlaznih faktura u skladu sa zakonskim propisima i izradu PDV prijave.

Nabavka Evidentiranje tendera i ugovora i praćenje njihove realizacije.

Blagajna Omogućava vođenje gotovinskog poslovanja preduzeća, pri čemu nije ograničen broj blagajni.

Obrada recepata Ovaj modul omogućava evidentiranje izdatih recepata i eksport istih Fondu zdravstvenog osiguranja Republike Srpske.

PREDNOSTI

Pored ispunjavanja zakonske regulative informacioni sistem Univerzitetskog kliničkog centra Republike Srpske donosi i sljedeće prednosti:

• smanjenje troškova i povećanje efikasnosti, • izbjegavanje redundantnog unosa podataka, • jedinstven sistem koji upravlja svim resursima umjesto više

odvojenih modula, • laka razmjena podataka između različitih organizacionih

dijelova, • pruža podatke o performansama svih organizacionih dijelova,

što omogućava lakšu analizu poslovanja, planiranje i donošenje odluka.

Osnovni katalozi

REALISED MODULES

Financial accounting

It provides support to other functions, in the framework of the IT system: main books, posting accounts and balances in accordance to the legal regulations which regulate the area of accounting

Fixed assets Contains information on fixed assets by business years. Records on fixed assets are permanent which means that the cards of fixed assets in all business years are available for inspection.

137

Material and Inventory

Material and inventory in the framework of the IT system enables support to functions: records of material business and records of inventory.

Human resources Includes rights and obligations of the employees and employers in accordance with the labour law. Automation of this system enables the formation of unified report on human resources of the company as well as providing technical support for quality and efficiency in tracking human resources.

Payroll Payrolls of all kinds of the staff of the Clinical Centre with the documentation.

Plan and analysis Ensure the creation of financial plans and provides a set of reports from this and other modules in order to analyse the work of the company.

Billing medical services Billing non-medical services

This module enables recording of medical invoices and exporting them to the Health Insurance Fund of Republic of Srpska. Enables recording of incoming and outgoing invoices in accordance with legal regulations and creates a VAT return.

Purchase Recording of tenders and contracts and monitoring their implementation.

Cash Register Enables the handling of cash business of the company where the number of cash registers is not limited.

Processing Recipes This module enables recording of the given recipes and their export to the Health Insurance of Republic of Srpska.

ADVANTAGES

Along with fulfilling legal regulations the information system of University Clinical Centre of Republic of Srpska also has following advantages:

• lowering cost and increasing efficiency

• avoiding redundant data entry

• unified system which governs all resources instead of multiple modules

• easy exchange of data between different parts of organization

• provides data on the performance of all parts of the organization which allows easier business analysis, planning and decision making

Basic Catalogues

4 LANACO PORTFOLIO

ZAKAZIVANJE PREGLEDA MR/CT

IZAZOV

Potpisivanjem ugovora između Fonda zdravstvenog osiguranja Republike 138 Srpske i privatnih zdravstvenih ustanova omogućeno je upućivanje

osiguranika Fonda na preglede magnetnom rezonancom (MR) i kompjuterizovanom tomografijom (CT) u privatne zdravstvene ustanove o trošku Fonda.

S novim uslovima rada javila se potreba dvosmjerne komunikacije između Fonda i ustanova u smislu uvida u slobodne termine, zakazivanje termina, otkazivanje termina, kao i povratnih informacija o obavljenim pregledima.

RJEŠENJE

Aplikacija “Zakazivanje pregleda MR i CT” omogućava dvosmjernu komunikaciju između Fonda zdravstvenog osiguranja RS i zdravstvenih ustanova u kojima se obavljaju dijagnostički pregledi. Nadležni u Fondu kroz aplikaciju obavljaju unos uputnica u sistem, te dodjeljivanje termina i mjesta obavljanja pregleda. Pored ovih funkcionalnosti, aplikacija omogućava administriranje šifarnika zdravstvenih ustanova, aparata na kojima se obavljaju pregledi, osoblja u sistemu, sistemskih logova, itd. Radnici u zdravstvenim ustanovama imaju uvid u vlastiti raspored, mogućnost otkazivanja termina pregleda, kao i mogućnost slanja povratnih informacija o obavljenim pregledima.

PREDNOSTI

• Automatizovanost i olakšan proces zakazivanja pregleda

• Višestruko umanjeni redovi čekanja na preglede

• Skraćeno vrijeme postavljanja dijagnoze, što je u velikom broju slučajeva presudno za pravovremeno liječenje

• Kroz razne izvještaje omogućen je uvid u statistiku uputnica po dijagnozama, što omogućava efikasnost rada na prevenciji najčešćih oboljenja


TEHNOLOGIJE: Veb server: IIS 7 (Microsoft Windows Server 2008)




Izvještaji: Microsoft Report Viewer (RDLC)

Klijent: Internet Explorer 7 + Microsoft Silverlight 4

SCHEDULING MR/CT

CHALLENGE


The signing of the agreement between the Health Insurance Fund and private institutions for health practices has enabled the insurees of the Fund to receive MRI (Magnetic Resonance Imaging) and CAT Scans (Computerised Axial Tomography) examinations in private institutions at the expense of the Fund.

With the new work conditions the need for a two-way communication between the Fund and institutions appeared in order to find out about availability, scheduling appointments, cancelling appointments as well as the feedback on performed examinations.

SOLUTION

“Scheduling MIR and CAT scans” application enables two-way communication between the Health Insurance Fund of RS and health institutions in which examinations are being performed. The authorised persons in the Fund perform the input of the referrals into the system through the application as well as the appointment hours and location. Along with these functions, application enables administration of codebook of health institutions, machines on which the examinations are being performed, staff in the system, system logs, etc. Employees in the health institutions have insights into their own schedule, the option of cancelling appointments as well as the option of sending feedback on completed examinations.

ADVANTAGES

• Automated and easier process of scheduling examinations

• Greatly reduced queues for medical examinations

• Shortened time of a diagnosis, which is in most cases crucial for a timely treatment

• Various reports provide insight into statistics of the referrals by the diagnosis, which enables ework efficiency in order to prevent the most common diseases

139

TECHNOLOGIES: Web Server:

IIS 7 (Microsoft Windows Server 2008)






Reports: Microsoft Report Viewer

(RDLC)

Client: Internet Explorer 7 + Microsoft

Silverlight 4

4 LANACO PORTFOLIO

SISTEM POSLOVNE INTELIGENCIJE FZO

IZAZOV

Informacioni sistemi preduzeća i organizacija danas se suočavaju s 140 velikim brojem podataka u transakcionim bazama podataka, te potrebom

da se isti evidentiraju, procesiraju, uobliče, te prezentuju u pravo vrijeme i u pravom formatu. Menadžeri moraju kombinovati razne pokazatelje, te donositi odluke pri svakoj značajnijoj naznaci promjene ključnih pokazatelja.

RJEŠENJE

Rješenje je u implementaciji sistema poslovne inteligencije. Poslovna inteligencija (eng. Business Intelligence - BI) je skup metodologija i softverskih alata koji omogućavaju korišćenje podataka iz skladišta podataka (Data Warehouse) i njihovo pretvaranje u informaciju potrebnu za donošenje poslovnih odluka. Realizacija Business Intelligence sistema nalaže uspostavljanje koherentnog pristupa upravljanju podacima i razvijanje jedinstvenog stava prema njihovoj ulozi i važnosti u organizaciji, preduzeću ili instituciji. Za realizaciju Business Intelligence sistema LANACO koristi Microsoft platformu i razvojne alate.

PREDNOSTI

• Implementacijom sistema poslovne inteligencije preduzeće dobija moćan alat za pokretanje različitih analiza poslovanja

• Mogućnost neograničenog kreiranja različitih poslovnih izvještaja u funkciji donošenja bržih i kvalitetnijih poslovnih odluka bez dodatnog opterećenja drugih resursa preduzeća





Razvojni alat: Microsoft Visual Studio, .NET, Microsoft Share Point 2010 Silverlight 4

BUSINESS INTELLIGENCE SYSTEM HIF

CHALLENGE


Information system of the companies and organizations are facing with great amount of data in transactional databases, as well as the need to record, process, shape and present them in a timely manner and in the right format. Managers have to combine different early indicators, as well as making decisions during every significant indication of the shift of the key indicators.

SOLUTION

The solution is the implementation of Business Intelligence systems. Business Intelligence (BI) is a set of methodologies and software tools which enable the usage of the data from Data Warehouses and their conversion into the information need for making business decisions. The realization of the Business Intelligence system mandates the establishment of a coherent access to data handling and establishment of a unified attitude towards their role and importance inside an organization, company or institution. LANACO used Microsoft platform and developer’s tools for the realization of the Business Intelligence system.

ADVANTAGES

• By implementing business intelligence system a company gets a powerful tool for lunching different business analysis

• Possibility for unlimited creation of different business reports when making quick and quality business decisions without the extra burden of company’s other resources

141







Development Tools: Microsoft Visual Studio, .NET,

Microsoft Share Point 2010 Silverlight 4

4 LANACO PORTFOLIO

SOTAC

IZAZOV

142 Centri za socijalni rad u BiH nisu imali jedinstvenu evidenciju podataka korisnika socijalne zaštite, evidenciju korišćenih prava iz socijalne i porodično-pravne zaštite, te kvalitetne i tačne izvještaje o licima koja koriste socijalnu zaštitu i korišćenim pravima iz socijalnog sektora.

Sve to je otežavalo ostvarivanje prava iz ove oblasti. Da bi se sve ustanove uvezale i uspostavila jedinstvena evidencija podataka korisnika, evidencija korišćenih prava iz socijalne i porodično-pravne zaštite, te omogućili izvještaji o licima koja koriste socijalnu zaštitu i korišćenim pravima iz socijalnog sektora, bilo je neophodno uvesti jedinstvenu bazu podataka.

RJEŠENJE

Aplikativni softver SOTAC (eng. Social Sector Technical Assistance Project - Projekat podrške socijalnom sektoru) razvijen je u toku 2004. godine u cilju uspostavljanja jedinstvenog registra korisnika prava, mjera i usluga iz oblasti socijalne zaštite.

S tim ciljem razvijena je i instalirana i jedinstvena baza podataka. Da bi se korišćenje podataka iz baze omogućilo zaposlenima u centrima/službama u odgovarajućem obliku, razvijena je aplikacija koja nudi jednostavan korisnički interfejs.

PREDNOSTI

• Cilj projekta je formiranje jedinstvenog registra korisnika socijalne pomoći na nivou BiH

• Aplikacija omogućava vođenje kompletne evidencije o korisniku iz oblasti socijalne i porodično-pravne zaštite i olakšava ostvarivanje iz ove oblasti

• U samu aplikaciju su ugrađeni bezbjednosni mehanizmi koji garantuju tajnost podataka

KLIJENT CENTAR ZA SOCIJALNI RAD BIH


Operativni sistem za radne stanice: Microsoft Windows XP Professional

Relation Database Menagement System: Microsoft SQL Server 2008



SOTAC

CHALLENGE

CLIENT Centres for Social Work in BiH haven’t had unified records of the data of

143

CENTRE FOR SOCIAL WORK BIH the users of social security, records of the used right from social, family

and legal protection, or quality and accurate records on subjects who use social protection and rights used in the social sector.

All this has complicated the realization of these rights. In order to connect all institutions and provide a unified record of the data of the users, records of the used rights from social, family and legal protection, and records on subjects who use social protection and rights used in the social sector, it was necessary to introduce a single database.

SOLUTION

Application software SOTAC (Social Sector Technical Assistance Project) was developed during 2004, with the goal of establishing a unified register of the rights users, measures and services from the area of social security.

With that goal in mind a unified database was installed. In order to provide access in the appropriate form to the database for employees in centres/ services an application with a simple user interface was designed.

ADVANTAGES

• The goal of the project is the formation of a unified register of users of social aid on the level of BiH

• Application allows conducting a complete data of users in the area of social, family and legal protection and facilitates the realization of rights from this area

• Mechanisms which guarantee secrecy of information are built in the application




Professional





4 LANACO PORTFOLIO

ELEKTRONSKO OBRAZOVANJE

DOSITEJ “JEDAN NA JEDAN” E-UČENJE 144 U OSNOVNIM ŠKOLAMA U REPUBLICI SRPSKOJ

IZAZOV

Projekat “DosITej” pokrenut je kako bi mogao pratiti promjene u obrazovnom sistemu. Ideja koja stoji iza programa je postavljanje temelja za novi, moderniji i efikasniji sistem obrazovanja. Prije implementacije projekta, obrazovanje u Republici Srpskoj se suočavalo sa sljedećim problemima:

• Nepostojeća, zastarjela ili slabo održavana IKT oprema u školama,

• Otpor prema promjenama,

• Zastarjeli planovi, programi i metodologije koji ne motivišu učenike,

• Veliki jaz u znanju i primjeni tehnologija između nastavnika i učesnika,

• Slaba komunikacija između učesnika u procesu obrazovanja,

• “Digitalni jaz” u društvu.

RJEŠENJE

Cilj programa uvođenja „Jedan na jedan“ učenja je podrška procesu učenja, efikasnije i kvalitetnije obrazovanje, te kompletna integracija IKT-a u obrazovanju, kako bi se svakom učeniku u RS pružio pristup najnovijoj tehnologiji i resursima koji su dostupni. Takođe, svi nastavnici obuhvaćeni ovim projektom su obučeni da koriste IKT kao standardni alat u podučavanju.

Projekat je podijeljen u dvije faze:

prva faza (2012) - 408 učionica u 65 osnovnih škola uz konfiguraciju i aktivaciju mrežne i kompjuterske opreme, konfiguraciju i isporuku 10.200 Intel Classmate PC-jeva za učenike i 800 standardnih laptopa za nastavnike na kojima je instaliran softver za upravljanje e-učionicom

KLIJENT MINISTARSTVO PROSVJETE I KULTURE

PROIZVODI I TEHNOLOGIJE: Cisco mrežna oprema (svičevi, ruteri i wi-fi uređaji)

Intel bazirani Classmate PC- jevi uz Intel paket program:

Softver za upravljanje učionicom (NetSupport)

Antivirusni softver (McAfee)

Painting And Drawing, MediaCamera, LabCamera, Foxit Reader

Microsoft Windows Professional 8.1. STF

Microsoft Office Professional 2013 STF

E-EDUCATION

DOSITEJ “ONE ON ONE” E-LEARNING IN ELEMENTARY SCHOOLS IN REPUBLIC OF SRPSKA

145

CHALLENGE

CLIENT MINISTRY OF EDUCATION

AND CULTURE

Project “DosITej” was launched in order to track changes in the educational system. The idea behind the program is to set up the foundations for a new, modern and more efficient system of education. Before the implementation of the project, the education in Republic of Srpska was facing with the following problems:

• Inexistent, obsolete or poorly kept ICT equipment in schools

• Resistance towards changes

• Obsolete plans, programs and methodologies which do not motivate students

• The large gap in knowledge and technology implementation of technologies between teachers and students

• Poor communication between students in the education process

• “The digital gap” in the society

SOLUTION

The goal of “One-on-one” program and its implementation is the support to the studying process, more efficient and quality education, as well as the complete integration of ICT in education, in order to provide access to the newest technology and available resources for every student in RS. Also all teachers who are a part of this project are trained to use ICT as a standard teaching tool.

Project was split into two phases:

phase one (2012) – 408 classrooms in 65 elementary schools with the configuration and activation of network and computer equipment, configuration and delivery of 10.200 Intel Classmate PCs for students i 800 standard laptops for teachers which have the software for managing e-classroom installed on them

PRODUCTS AND TECHNOLOGIES:

Cisco network equipment

(switches, routers and Wi-Fi devices)

Intel based Classmate PCs with the Intel package program:

Software for managing classroom (NetSupport)

Anti-virus Software (McAfee)

Painting And Drawing, MediaCamera, LabCamera, Foxit

Reader

Microsoft Windows Professional

8.1. STF

Microsoft Office Professional 2013 STF

4 LANACO PORTFOLIO

druga faza (2014) - 310 učionica u 60 osnovnih škola uz konfiguraciju i aktivaciju mrežne i kompjuterske opreme, konfiguraciju i isporuku 7.750 Intel Classmate PC-jeva za učenike i 550 standardnih laptopa za nastavnike na kojima je instaliran softver za upravljanje e-učionicom.

146 PREDNOSTI

• Unapređenje znanja i vještina učenika potrebnih u

modernom dobu,

• Učenici pokazuju veće angažovanje i motivaciju,

• Učenje je fleksibilno,

• Prilagodljiva procjena znanja,

• Podrška učenicima sa posebnim potrebama,

• Olakšano davanje direktnih (individualnih) instrukcija za rad,

• Podsticanje kreativnog načina rješavanja problema, ohrabrivanje u preuzimanju rizika,

• Poboljšanje vještine rješavanja kompjuterskih problema.

phase two (2014) – 310 classrooms in 60 elementary schools with the configuration and activation of the network and

computer equipment, configuration and delivery of 7.750 Intel Classmate PCs for students and 550 standard laptops for

teachers which have installed the software for managing e-classroom.

ADVANTAGES

• Improving students’ knowledge and skills needed in the modern age

• Students showing greater motivation and engagement

• Learning is flexible

• Adjustable knowledge estimation

• Supports for students with special needs

• Easier provision of issuing direct (individual) instructions for work

• Emphasizing creative solutions to problems, encouragement in taking risks

• Increased computer literacy

147

4 LANACO PORTFOLIO

EduIS

IZAZOV

148 U naše obrazovanje trebalo je uvesti informacioni sistem koji bi olakšao i učinio efikasnijim rad sa mnogo dinamičkih podataka. Stoga je trebalo kreirati sveobuhvatno rješenje za upravljanje u obrazovanju. EduIS je sistem koji treba da omogući lakše kontinualno praćenje ponašanja učenika, uticaj izostanaka na ocjene i da omogući vrlo brzo reagovanje. Svi učesnici u obrazovnom procesu (nastavnici, pedagozi, roditelji) imaju tačnu i pravovremenu informaciju, koju mogu iskoristiti za pomoć u budućim akademskim i društvenim dostignućima učenika. Istovremeno, bilo je potrebno uvesti sistem za sistematizaciju i preraspodjelu radnika, računanje plata radnika i praćenje osnovnih sredstava u školama.

RJEŠENJE

EduIS je dizajniran kao integralni informacioni sistem za podršku osnovnim i srednjim školama na nacionalnom nivou. Njegova glavna svrha je sistematska organizacija informacija za efikasno upravljanje i razvoj u obrazovanju. EduIS rješenje pomaže školama i institucijama u efikasnom vođenju i planiranju sa e-dnevnikom, ljudskim resursima, finansijskim knjigovodstvom, inventarom, i sl. Sistem pruža pravilnu procjenu jednog ili više učenika, uticaj njihovih izostanaka na ocjene, kontinuirano praćenje učenika kroz njihovo obrazovanje sa mogućnošću brzog odgovora.

PREDNOSTI

• Potpuna informisanost roditelja o pohađanju nastave učenika, te

mogućnost brzog uvida u pregled ocjena i izostanaka, • Mogućnost brzog i direktnog kontakta sa profesorima, kao i pregled

najavljenih roditeljskih sastanaka, • Pregled nastavničkih bilješki o ocjenama učenika, te pravovremena

intervencija u slučaju određenih situacija, • Ugrađeni izvještaji i statistika, kao i smanjenje vremena potrebnog za

izradu izvještaja i statistike, • Mogućnost planiranja i raspoređivanja školskih resursa, odnosno

planiranja uvođenja novih škola, • Brz pristup tačnim podacima o školovanju, • Štampanje svjedočanstava, • Sistematizacija radnih mjesta, kao i raspored radnika na radna mjesta, • Pregled godišnjih odmora i školske spreme, • Socijalna karta radnika, • Mogućnost generisanja bilansa stanja, uspjeha i bilansa novčanih

tokova na važećim obrascima, • Pregled osnovnih sredstava u školama, te računanje zarada zaposlenih

u školama.


TEHNOLOGIJE: Servisi: Active Directory, Microsoft ForeFront UAG, PKI

Mrežni operativni sistem: Microsoft Windows Server 2012



Razvojni alat: Microsoft Office SharePoint Server (MOSS) 2010, Microsoft SharePoint Designer 2010, Microsoft Visual Studio

Izvještaji: SQL Server Reporting Services

EduIS

CLIENT

CHALLENGE

It was necessary to implement IT system in our education which would

149


ease the work and make it more efficient with much dynamical data. So

it was necessary to create a comprehensive solution for management in education. EduIS is a system which should provide easier continuous monitoring of students’ behaviour, absences’ effect on grades and to provide rapid reaction. Ali contributors in the education system (teachers, parents, pedagogues) have the correct and timely information which they can use to help students in their future academic and social accomplishments. At the same time, it was necessary to establish a system for systematization and reallocation of employees, calculating employees’ wages and asset tracking in the schools.

SOLUTION

EduIS is designed as an integral information system for supporting elementary and secondary schools on a national level. Its main purpose is the systematic organization of information for efficient management and development in education. EduIS solution helps schools and institutions in efficient planning and managing the e-gradebook, human resources, accounting, inventory, etc. System offers correct estimation of one or more students, the effect of their absences on the grades, continuous tracking of students through their education with the option of a quick response.

ADVANTAGES

• Full awareness of parents about student attendance and a fast access to

an overview of grades and absences • Quick and direct contact with professors, and an overview of upcoming

parent meetings • An insight to the teacher’s notes on the student’s grades, as well as the

timely intervention in the case of specific situations • Built-in reports and statistics, as well as the reduction of the time

needed to provide reports and statistics • Option of planning and deployment of school resources, i.e. planning

the introduction of new schools • Quick access to accurate information on education • Printing certificates • Systematization of work places as well as the workers’ assignments • Review of holidays and educational level • Social card of the employees • Option of generating balance sheet, statement of cash flows and the

balance on current patterns • Review of the fixed assets in schools, as well as the calculations on the

salary of the school staff

TECHNOLOGIES: Services:

Active Directory, Microsoft ForeFront UAG, PKI

Network OS: Microsoft Windows Server

2012

Workstation OS: all devices with web browsers



Development Tool: Microsoft Office SharePoint

Server (MOSS) 2010, Microsoft SharePoint Designer 2010,

Microsoft Visual Studio


4 LANACO PORTFOLIO

eOBRAZOVANJE - PROGRAM PODRŠKE UVOĐENJA ELEKTRONSKOG OBRAZOVANJA U REPUBLICI SRPSKOJ

IZAZOV

150 U Republici Srpskoj se u prošlosti malo pažnje posvećivalo informatizaciji obrazovanja, tako da je postojao niz problema sa kojima smo se suočili na početku rada na projektima koji su se odnosili na primjenu informaciono- komunikacionih tehnologija u obrazovanju. Neki od njih su:

• Loše stanje školskih zgrada i instalacija,

• Nepostojeća, zastarjela ili slabo održavana IKT oprema i softverski programi u školama,

• Zastarjeli planovi i programi koji su uticali na lošu motivaciju i nastavnika i učenika,

• Razlike u znanju i primjeni tehnologije: kod kuće i u školi, između vršnjaka, ali i između nastavnika i učenika,

• Decentralizovane aplikacije za podršku poslovnim procesima u školama, neblagovremeno i komplikovano izvještavanje nadležnih institucija, nemogućnost efikasnog donošenja odluka bitnih za sistem obrazovanja,

• Slaba komunikacija između učesnika u procesu obrazovanja i otpor prema promjenama,

• Digitalna podjela u društvu, različiti nivoi pristupa tehnologiji i rada s njom.

RJEŠENJE

LANACO je realizovao različite projekte kako bi ponudio rješenja za navedene probleme:

• Implementacija video-sistema na 10 lokacija (Ministarstvo prosvjete i kulture, Pedagoški zavod, osam škola u različitim regijama)

• “Informacioni sistem vozačka dozvola” za elektronske testove vozačkih dozvola u tehničkim školama

• Projekat “Obuka nastavnika - osnovne IT vještine” (11.000 nastavnika - obuka i onlajn testiranje)

• Projekat “Onlajn obuka nastavnika - napredne IT vještine” (600 nastavnika, prvi digitalni sadržaj)

• Pilot projekat “Implementiranje tehnološkog rješenja za eUčenje i vebinare u školama” - Objedinjena komunikacija (Microsoft Lync) za prosvjetne radnike


TEHNOLOGIJE: Većina projekata je implementirana uz pomoć najnovijih Microsoft proizvoda i alata dostupnih u vrijeme implementacije projekata (Windows Server, SQL Server, Visual Studio itd.), ali su korišćene i druge tehnologije i proizvodi (Cisco, Cisco Webex, Moodle, Linux, itd.).

eEDUCATION – THE PROGRAM FOR THE SUPPORT OF THE IMPLEMENTATION OF ELECTRONIC EDUCATION IN

REPUBLIC OF SRPSKA

CLIENT

CHALLENGE

In Republic of Srpska little attention has been given to the computerisation

151


of the education, so there was an array of problems we faced at the start

of our work on the projects which were related to the implementation of the information and communication technologies in education. Some of them were:

• The poor condition of school buildings and installations

• A non-existent, outdated or poorly maintained ICT equipment and software programs in schools

• Obsolete plans and programs that have contributed in poor motivation of both teachers and students

• Differences between the knowledge and application of the technologies: at home or in school, between peers and between teachers and students as well

• Decentralised applications for the support of the business processes in schools, untimely and overly complicated reporting of the relevant institutions, impossibility of the efficient decision making for the educational system

• Poor communication between contributors in the process of education and resistance toward changes

• “The digital gap” in society, different levels of technology approach and use

SOLUTION

LANACO has implemented various projects in order to offer solutions to the stated problems:

• Implementation of video-system on 10 locations (Ministry of Education and Culture, Institute of Pedagogy, eight schools in different regions)

• “Driving license information system” for electronic tests of driver’s licenses in technical schools

• Project “Training teachers – basic IT skills” (11.000 teachers – training and online testing)

• Project “Online training teachers – advanced IT skills” (600 teachers, first digital content)

• Pilot project “Implementation of technological solution for eStudying and webinars in schools” – Unified communication (Microsoft Lync) for teachers

TECHNOLOGIES: Most of the projects were

implemented with the help of the newest Microsoft products and tools available at the time

of the implementation of the project (Windows Server, SQL Server, Visual Studio,

etc.), but other products and technologies were used as well

(Cisco, Cisco Webex, Moodle, Linux, etc.)

4 LANACO PORTFOLIO

• Veb portali:

• Zvanični portal Ministarstva prosvjete i kulture RS za razmjenu informacija iz oblasti obrazovanja: www.eobrazovanje.com

• Lokalizovana i prilagođena Intel Teach advanced online platforma ITAO za profesionalno usavršavanje nastavnika i razmjenu digitalnih sadržaja: http://itao.eobrazovanje.com

• Veb portal kreiran u svrhu promovisanja i unapređenja elektronskog 152 obrazovanja: www.eucionica.com

• Elektronski časopis za publikaciju radova i aktivnosti vezanih za integraciju tehnologije u nastavi: http://casopisdositej.eucionica. com

PREDNOSTI

• Poboljšanje kvaliteta učenja obezbjeđujući nove načine, metode i resurse za učenje, te podsticanje kreativnosti kod svih učesnika u procesu učenja,

• Učenici pokazuju veću angažovanost i motivaciju, što predstavlja ključne faktore za učenje,

• Nastavnici lakše i brže pripremaju, koriste i razmjenjuju sadržaje i alate za podučavanje, pokazuju veću spremnost za usavršavanje i poboljšanje svojih znanja i vještina,

• Povećava se interakcija između nastavnika, učenika i roditelja,

• Premošćava se digitalna podjela u društvu, odnosno svako dijete, bez obzira na socijalnu situaciju, ima priliku da radi i uči zahvaljujući najnovijoj tehnologiji,

• Ekonomski progres uz uštedu vremena i novca, bezbjednosni mehanizmi koji garantuju tajnost podataka.

http://www.eobrazovanje.com/

http://itao.eobrazovanje.com/

http://www.eucionica.com/

http://casopisdositej.eucionica/

153

• Web portals:

• Official portal of the Ministry of Education and Culture of RS for the information exchange in the area of education: www.eobrazovanje. com

• Localised and adjusted Intel Teach Advanced Online platform ITAO for professional perfecting of teacher and exchange of digital content: http://itao.eobrazovanje.com

• Web portal designed for the purpose of promoting and perfecting electronic education: www.eucionica.com

• Electronic magazine for the publication of works and activities related to the class technology integration: http://casopisdositej. eucionica.com

ADVANTAGES

• Improving the quality of learning, methods and resources for learning, as well as encouraging creativity with all contributors in the process of learning

• Students show greater engagement and motivation, which represent key factors in studying

• Teachers prepare faster and easier, they use and exchange contents and tools for teaching and show greater willingness for perfecting and improving their knowledge and skills

• Increased interaction between teachers, students and parents

• Digital gap in the society is overridden, meaning every child, regardless of their social status has a chance to work and learn thanks to the newest technology

• Economic progress with saving time and money, safety mechanisms which guarantee the confidentiality of the data

http://itao.eobrazovanje.com/

http://www.eucionica.com/

http://casopisdositej/

4 LANACO PORTFOLIO

PRIVREDA

ENERGETIKA

PIS (ERP) 154

IZAZOV

Implementacija poslovnog informacionog sistema bi trebalo da obezbijedi podršku i standardizaciju svih poslovnih procesa, optimizaciju efikasnosti rukovođenja i poslovanja, planiranje i upravljanje tokovima svih resursa, planiranje i upravljanje troškovima, povezivanje svih organizacionih dijelova preduzeća u jednu cjelinu, jedinstvenu i ažurnu evidenciju u cjelokupnom poslovnom sistemu, procedure prilagođene krajnjim korisnicima, fleksibilnost u izvještavanju, integraciju poslovanja sa globalnim tržištem, itd.

RJEŠENJE

PIS predstavlja kompletno aplikativno rješenje za poslovno upravljanje srednjim i velikim preduzećima u potpunosti usklađeno sa lokalnom zakonskom regulativom.

Glavne odlike PIS-a su: modularnost, skalabilnost, višeslojna arhitektura, brzina u radu, preglednost, prilagodljivi korisnički interfejs, itd.

PIS obuhvata module: kadrovska evidencija, blagajničko poslovanje, osnovna sredstva, materijalno knjigovodstvo, obračun zarada, glavna knjiga, fakturisanje usluga, evidencija izvoda.

PREDNOSTI

• Brži pristup informacijama • Veća interakcija u preduzeću • Jednokratni unos podataka u sistem • Smanjivanje troškova putem veće fleksibilnosti korišćenjem

dodatnih poslovnih funkcionalnosti razvijenih u skladu sa potrebama i zahtjevima poslovanja

• Prilagodljivost poslovnim promjenama • Bolje finansijsko i korporativno upravljanje • Optimizacija IT troškova • Bolja podrška odlučivanju

KLIJENT “ELEKTROKRAJINA”

TEHNOLOGIJE: Mrežni operativni sistem: Microsoft Windows 2008 Server Operativni sistem za radne stanice: Microsoft Windows XP/Vista/7

Menadžment sistem relacione baze podataka: Oracle 11g


Programski jezik: C#


ENTERPRISE

POWER & UTILITIES

BIS (ERP)

155

CHALLENGE

CLIENT “ELEKTROKRAJINA”

Implementation of the business information system (BIS) should provide the support and standardization of all business processes, optimization of the efficiency of managing and operating, planning and managing the flow of all resources, planning and managment of the expenses, connecting all organizational units of the company, unified and timely records in the whole business system, procedures adjusted for the final users, flexibility in reporting, integration of the business in the global market, etc.

SOLUTION

BIS represent the complete application solution for managing small and medium enterprises in full compliance with local legislation.

Main features of BIS are: modularity, scalability, multi-layered architecture, adjustable user interface, etc.

BIS includes following modules: Personal records, Cash management, Fixed assets, Material accounting, Payrolls, General Ledger, Service billing, Extract record.

ADVANTAGES

• Faster access to information • Bigger interaction in the company • One time data entry into the system • Reducing expences through greater flexibility using extra business

functionalities developed for the needs and demands of the business • Adaptability to business changes • Better financial and corporate management • Optimization of IT expenses • Better support in decision making


Microsoft Windows 2008 Server Workstation OS:

Microsoft Windows XP/Vista/7


Oracle 11g


Coding language: C#


4 LANACO PORTFOLIO

STONEE

IZAZOV

156 Povećanje složenosti poslovnih procesa, izmjena tarifnog sistema u obračunu i naplati električne energije, nedostatak integrisanog rješenja za poslovanje elektrodistributivnih preduzeća su problemi koje smo pokušavali da riješimo jednim proizvodom. Nedostaci postojećih rješenja ogledali su se u tromosti obrade ogromne količine podataka, povećanju entropije informacija, tehničkih i tehnoloških različitosti implementiranih rješenja. Fokus je bio na rješenju koje bi obuhvatilo što veći obim funkcionalnosti koje se nameću izmjenama i povećanom složenošću poslovnih procesa i zahtjeva korisnika.

RJEŠENJE

STONEE je softverski paket koji omogućava izvršenje, kontrolu, praćenje i upravljanje svim poslovima u poslovnim sistemima elektrodistributivnih preduzeća. Predstavlja sveobuhvatno rješenje za tarifiranje, obračun i naplatu električne energije, predviđeno da ponudi optimalne performanse u radu, kako u manjim, tako i u većim sredinama. Aplikacija omogućava prikupljanje, obradu i skladištenje veće količine podataka o potrošačima električne energije, distributivne mreže, elementima elektroenergetskog sistema i ostalih vezanih podataka.

PREDNOSTI

• CRM sistem za rad sa potrošačima EE

• Automatska izrada radnih naloga

• Podrška korišćenju uređaja za elektronsku evidenciju izmjerenih veličina (PSION)

• Automatizovano preuzimanje podataka iz sistema za daljinsku kontrolu uređaja (AMM)

• BI modul za kontrolu i analizu dužnika

• Sistem za generisanje i upravljanje štampom velikog broja računa

• Sistem za generisanje i automatizovano slanje računa korišćenjem elektronske pošte

• Korišćenje naprednih sistema VPD (Virtual Private Database) i ASM (Automatic Storage Management)

KLIJENT “ELEKTROKRAJINA”






STONEE

CLIENT

CHALLENGE

Increasing complexity of business processes, changing the tariff system

157

“ELEKTROKRAJINA” in the electricity calculation and billing, the lack of integrated solutions

for business electricity distribution companies are the problems that we were trying to solve with a single product. The deficiencies of the existing solutions lay in the poor data processing, increased entropy of information, technical and technological diversity of implemented solutions. The aim was on the solution which would cover a greater range of functionality which is imposed by the changes and increased complexity of business processes and demands of users.

SOLUTION

STONEE is a software package which enables execution, control, tracking and management of all operations in business systems of the electrical distribution companies. It represents a solution which covers tariffs, calculation and billing of electricity provided for the optimal performances in work, both in smaller and in bigger surroundings. The application enables collecting, processing and storing greater amount of data on electricity consumers, distributive network, electro-energetic system elements and other important information.

ADVANTAGES

• CRM system for working with the electricity consumers

• Automatic creation of work orders

• Support the use of devices for electronic records of measured values (PSION)

• Automated download of data from the system for remote operation (AMM)

• BI module for control and analysis of debtors

• System for generating and managing printing great number of bills

• System for generating and automatized sending of bills by using e-mail

• Using advanced systems VPD (Virtual Private Database) and ASM (Automatic Storage Management)




Professional


Oracle Database 11g Enterprise Edition



4 LANACO PORTFOLIO

SAP FMIS

IZAZOV

• Uspostavljanje jedinstvenog informacionog sistema kao podrška poslovanju “Elektroprivrede Republike Srpske”, a u skladu sa svim

158 međunarodnim i lokalnim zakonima i propisima,

KLIJENT “ELEKTROPRIVREDA RS”

• U okviru svakodnevnog poslovanja kompanije u savremenom poslovnom okruženju neophodno je izvršiti standardizaciju poslovnih procesa i uvezati poslovne objekte u funkcionalnu cjelinu, uključujući i centralizovano održavanje matičnih podataka,

• Rješenje mora da obezbijedi pravovremenu i tačnu evidenciju i prikaz podataka o poslovnim transakcijama u složenom sistemu gdje svako zavisno preduzeće funkcioniše kao posebno pravno lice, uz mogućnost generisanja izvještaja za pojedinačna preduzeća, kao i konsolidovanih izvještaja na nivou cijele kompanije.

RJEŠENJE

LANACO je u periodu od 2013. do 2015. godine realizovao projekat implementacije i unapređenja informacionog sistema u svim zavisnim preduzećima MH “Elektroprivreda Republike Srpske”. Realizacijom ovog projekta menadžment matičnog preduzeća i svih zavisnih preduzeća dobio je na raspolaganje savremeni, standardni i integrisani informacioni sistem jednog od vodećih svjetskih proizvođača ERP softvera. Implementirani sistem je omogućio optimizaciju poslovnih procesa i efikasnije upravljanje resursima preduzeća, integraciju poslovanja unutar jedinstvenog sistema, efikasniji finansijski menadžment, kako na nivou “Elektroprivrede Republike Srpske” kao cjeline, tako i na nivou pojedinačnih preduzeća, kao i unapređenje, standardizaciju i optimizaciju poslovnih procesa unutar “Elektroprivrede Republike Srpske”. Sistem predstavlja stabilnu osnovu za budući razvoj informacionog sistema “Elektroprivrede Republike Srpske” kao jedne od ključnih oblasti razvoja u predstojećem periodu.

Sistem podržava upravljanje svim poslovnim procesima korišćenjem sljedećih modula: finansije, upravljačko računovodstvo, logistika, te prodaja i distribucija.

PREDNOSTI

• Smanjenje troškova i povećanje efikasnosti, • Izbjegavanjem redundantnog unosa podataka ubrzava se evidencija

podataka, • Integrisan sistem koji prati poslovne procese umjesto više odvojenih

modula, • Laka razmjena podataka između različitih organizacionih dijelova, • Povećava se kvalitet izvještaja i izvještaji se sistematizuju po pojedinim

upravljačkim nivoima, • Pružanje podataka o performansama svih organizacionih dijelova, što

omogućava lakšu analizu poslovanja, planiranje i donošenje odluka.




Razvojni alat: ABAP

Izvještaji: Crystal Reports, SAP Script, SAP Smartforms

SAP FMIS

CHALLENGE

CLIENT “ELEKTROPRIVREDA RS”

• Establishment of a unified information system as a support to business of the “Elektroprivreda Republic of Sprska”, in full compliance with all national and local legislations.

• In the framework of the everyday business processes in modern business environment it is necessary to perform standardization of business process and connect operational objects into a functional unit, while also including the centralised management of the key data.

• Solution has to ensure timely and accurate record and review of data on business transactions in a complex system where every subsidiary functions as a separate legal entity with the option of generating reports for separate companies as well as consolidated reports on the level of the entire company.

SOLUTION

In the period of 2013 to 2015, LANACO has realised the project of implementation and advancement of information system in all subsidiaries of “Elektroprivreda of Republic of Srpska”. With the realization of this project the management of the parent company and all subsidiaries received a modern, standard and integrated information system from one of the world’s leading developers of ERP software. The implemented system ensured the optimization of the business procedures and more efficient management of the resources of the company, integration of the business within a unified system, more efficient financial management, both on the level of “Elektroprivreda of Republic of Srpska” as a whole and on the level of individual companies, as well as the advancement, standardization and optimization of the business procedures within “Elektroprivreda of Republic of Srpska”. System represents a stable basis for the future development of IT system of “Elektroprivreda of Republic of Srpska”

The system supports the management of all business processes using the following modules: Finances, Managerial Accounting, Logistics, and Sales and Distribution

ADVANTAGES

• Reducing expenses and improving efficiency • Avoiding redundant data entry enables faster data recording • Integrated system which tracks business processes instead of

multiple separated modules • Easy data exchange between different subsidiaries • Increased quality of reports. Reports are being systematised by

individual management levels • Providing data on the performances of all subsidiaries which ensures

easier business analysis, planning and decision making

159







Development Tool: ABAP

Reports: Crystal Reports, SAP Script, SAP

Smartforms

4 LANACO PORTFOLIO

APLIKATIVNI SOFTVER ZA OBRAČUN ZARADA RITE GACKO

IZAZOV

160 Zbog efikasnijeg planiranja i upravljanja raspoloživim ljudskim resursima, aplikativni softver za obračun zarada trebalo je da omogući evidenciju poslova koje radnici obavljaju u toku dana, a sve u skladu sa programom za kontrolu pristupa. Ti podaci se eksportuju u obračun zarada na dalju obradu.

Takođe, sistem je pored zadovoljavanja zakonske regulative u vezi s obračunom zarada trebalo da omogući eksport zarada u SAP-u, ali i kreiranje izvještaja koji su potrebni samoj organizaciji i nadležnim ustanovama: Poreskoj upravi, Zavodu za statistiku, bankama, kao i svakoj drugoj instituciji koja ima potrebu za tim.

RJEŠENJE

Sistem se sastoji od dvije cjeline:

Obračun zarada - Obračun svih vrsta primanja radnika RiTE Gacko sa pratećom dokumentacijom,

Evidencija rada - praćenje dnevnih šihterica po radniku.

Evidencija rada omogućava da se na jednom mjestu unose svi podaci vezani za aktivnosti radnika na nivou pojedinačnih aktivnosti. Ti podaci se na kraju mjeseca šalju u obračun zarada, kako bi se kreirale šihterice za tekući mjesec. U modulu se obračunavaju zarade i prema koeficijentima i prema ugovorenim iznosima. Takođe je omogućeno praćenje kredita sa planom otplate, jednomjesečne i višemjesečne obustave i dodaci, kartice za umanjenje poreza, itd. Dostupan je veliki broj izvještaja kao što su rekapitulacije, isplatne liste za banke, platni listić za radnika, a takođe je omogućen i eksport PPO obrasca. Knjiženjem obračuna omogućen je automatski prenos zarada u program SAP.

PREDNOSTI

• Izbjegavanje redundantnog unosa podataka,

• Smanjenje troškova i povećanje efikasnosti,

• Laka razmjena podataka između različitih softverskih cjelina.

KLIJENT RITE GACKO

TEHNOLOGIJE: Mrežni operativni sistem: Microsoft Windows Server 2008 R2 Operativni sistem za radne stanice: Microsoft Windows XP/ Windows 7/Windows 8 Menadžment sistem relacione baze podataka: Microsoft SQL Server 2008


Izvještaji: Crystal Reports, SQL Server Reporting Services

APPLICATIVE SOFTWARE FOR PAYROLL CALCULATION OF RITE GACKO

CLIENT

CHALLENGE

Due to more efficient planning and management of the available human

161

RITE GACKO resources, the applicative software for payroll calculation should enable

recording of the work which is being performed by the employees during the day while in full compliance with the program for access control. The data is exported into payroll for further processing.

While in full compliance with the legislation of payrolls the system also should be able to enable export of the profits into SAP, as well as the creation of the reports which are needed for the main organization and the relevant institutions: Tax administration, The Institute of Statistics, banks, and any other institution in need for them.

SOLUTION

The system consists of two parts:

Payroll calculations – Calculating all types of RITE Gacko employee benefits with the accompanying documents

Work records – tracking daily time cards records of work per employee

Work records enable entry of data related to the activities of the emloyees on the level of individual activity and the data is stored in one place. At the end of the month that data is sent to payroll calculations in order to create time cards for the current month. The module calculates payrolls both according to the coefficients and according to the contracted amounts. Also, it enables the monitoring of the loans and their payment schedules, one-month or months long suspensions and extras, cards for tax reduction, etc. A variety of reports such as the recapitulation, salary lists for banks, payment slip for the worker are available as well as the export of the PPO forms. Posting calculations enabled the automatic transmission of earnings in the program SAP.

ADVANTAGES

• Avoiding redundant data entry

• Reduced costs and greater efficiency

• Easy data exchange between different software units


Microsoft Windows Server 2008 R2

Workstations OS: Microsoft Windows XP/ Windows 7/Windows 8



Development Tool: Microsoft Visual Studio .NET (C#)

Reports: Crystal Reports, SQL Server

Reporting Services

4 LANACO PORTFOLIO

SISTEM ZA TARIFIRANJE, OBRAČUN I NAPLATU ISPORUČENE TOPLOTNE ENERGIJE

IZAZOV

162 Potrebno je razviti sistem za obradu velike količine podataka billing sistema za tarifiranje, obračun i naplatu isporučene toplotne energije i dobijanje željenih informacija iz sistema. Bilo je potrebno korisnicima sistema omogućiti pregled i ažuriranje informacija iz sistema na jednostavan, kvalitetan i bezbjedan način.

RJEŠENJE

Billing sistem za tarifiranje, obračun i naplatu isporučene toplotne energije predstavlja kompletno aplikativno rješenje koje zadovoljava sve potrebe preduzeća “Toplana” a.d. Banjaluka. U primjeni je od 2009. godine.

Ovaj sistem podržava obračun toplotne energije na dva načina: na osnovu površine za grijanje (po metru kvadratnom) i na osnovu potrošene energije (kalorimetri). Sistem nudi i brojne opcije kao što su štampanje računa, opomena i različitih ugovora.

Razvijeni su sljedeći moduli: osnovni katalozi, komercijala, kupci, dobavljači, potrošači građani, pravna služba, distribucija, razvoj, menadžment i administracija.

Informacioni sistem se stalno unapređuje u skladu sa potrebama preduzeća. U toku je implementacija automatizovanog podnošenja elektronskih utuženja pretplatnika koji ne izmiruju svoje obaveze u predviđenom roku. Utuženja se podnose SOKOP-u.

PREDNOSTI

Aplikacija za tarifiranje, obračun i naplatu isporučene toplotne energije kreirana je na osnovu potreba poslovanja “Toplane” a.d. Banjaluka. Uvođenjem ovog sistema povećana je pristupačnost informacijama, ostvarena je veća interakcija u okviru preduzeća, bolja podrška pri odlučivanju, itd.

KLIJENT “TOPLANA” A.D. BANJA LUKA






SYSTEM FOR TARIFFING, CALCULATION AND BILLING OF THE DELIVERED HEATING ENERGY

CLIENT

CHALLENGE

It is necessary to develop a system for processing the great amount of data

163

“TOPLANA” JSC BANJA LUKA from the billing system for tariffing, calculation and billing of the delivered

heating energy and acquiring wanted information from the system. It was necessary to enable users of the system to review and update information from the system in a simple, high-quality and safe manner.

SOLUTION

Billing system for tariffing, calculations and billing for the delivered heating energy represents a complete application solution which satisfies all needs of the “Toplana” JSC Banja Luka. It has been applied since 2009.

This system supports calculations of the heating energy in two ways: based on the surface for heating (per square meter) and based on the spent energy (calorimeters). The system offers various options like bill, admonitions and various contract printing as well.

The following modules have been developed: Basic catalogues, Sales, Buyers, Suppliers, Citizen Consumers, Legal service, Distribution, Development, Management and Administration.

The information system is being constantly upgraded in accordance with the needs of the company. The implementation of the automated electronic submissionofsuingsubscriberswhodonotsettletheirliabilitieswithinthe setdeadlineiscurrentlyinprogress.ThelegalchargesaresubmittedtoSOKOP.

ADVANTAGES

The application for tariffing, calculations and billing of the delivered heating energy was based on the businesses of “Toplana” JSC Banjaluka. With the implementation of this system the accessibility to information has been increased, greater interaction within the company was achieved, better support for decision making, etc.




Professional





4 LANACO PORTFOLIO

SAOBRAĆAJ

IZRADA INFRASTRUKTURE INTRANETA 164 “ŽELJEZNICA REPUBLIKE SRPSKE”

IZAZOV

S obzirom na to da “Željeznice Republike Srpske” predstavljaju preduzeće od posebnog značaja u Republici Srpskoj, pojavila se potreba da se izgradi jedinstvena, centralizovana infrastruktura u okviru ŽRS, a s ciljem da se zadovolje potrebe potencijalnih korisnika, odnosno omogući rad informacionih sistema za potrebe tehnoloških procesa, opštih i javnih servisa, komunikacija i informisanja, ne samo zaposlenih u ŽRS a.d., već i drugih susjednih željezničkih kompanija, potencijalnih putnika i preduzeća sa kojima imaju poslovnu saradnju.

Najveći problem bio je u uspostavljanju stabilnog telekomunikacionog linka, između geografski udaljenih željezničkih stanica, preko bakarnih parica.

RJEŠENJE

Intranet mreža ŽRS izgrađena je na bakarnim paricama, koje su u vlasništvu ŽRS, a korišćenjem g.SHDSL i VDSL2 tehnologija za uvezivanje geografski udaljenih željezničkih stanica. Na taj način uspostavljena je komunikacija između svih željezničkih stanica unutar ŽRS.

Na četiri veće željezničke stanice Doboj, Banjaluka, Prijedor i Novi Grad urađena je i kompletna LAN infrastruktura i podešeni su svi potrebni mrežni i sistemski servisi za optimalan rad mreže. Između željezničke stanice u Doboju i željezničkih stanica u Banjaluci i Novom Gradu iskonfigurisani su i VPN tuneli, tako da u slučaju prekida primarnog linka postoje i bekap linkovi.

Korišćenjem navedenih tehnologija “Željeznice Republike Srpske” a.d. Doboj dobile su centralizovanu, pouzdanu i sigurnu intranet mrežu koja im omogućava optimalan rad informacionih sistema.

KLIJENT “ŽELJEZNICE REPUBLIKE SRPSKE” A.D. DOBOJ

TEHNOLOGIJE: Za potrebe izrade infrastrukture intraneta “Željeznica Republike Srpske” a.d. Doboj korišćene su sljedeće tehnologije:

G.SHDSL

VDSL2

VPN

Ethernet

UTM filtriranje saobraćaja

Microsoft SQL Server

Microsoft Exchange Server

Čuvanje podataka na fizičkom nivou: EMC VNX Storage tehnologija

Zaštita podataka: Microsoft DPM

Kontrola pristupa sistemu: Microsoft Active Directory Services

Virtuelizacija: HyperV

TRANSPORTATION

CREATION OF THE INFRASTRUCTURE OF THE INTRANET “RAILROADS OF REPUBLIC OF SRPSKA”

165

CHALLENGE

CLIENT “RAILROADS OF REPUBLIC OF SRPSKA”

JSC DOBOJ

TECHNOLOGIES: For the needs of the

infrastructure of the intranet “Railroads of Republic of

Srpska” JSC Doboj the following technologies have been used:

G.SHDSL

VDSL2

VPN

Ethernet

UTM traffic filtering

Microsoft SQL Server

Microsoft Exchange Server

Physical Data Storage:

EMC VNX Storage technology

Data protection: Microsoft DPM

System access control: Microsoft Active Directory

Services

Virtualization: HyperV

Considering that “Railroads of Republic of Srpska” represents the company of a special importance in Republic of Srpska, the need for a unified, centralised infrastructure in the framework of the company appeared, with the goal of satisfying the needs of the potential users, i.e. to enable the work of information systems for the needs of technological processes, general and public services, communication and information of not only the staff of the company but as well as the neighbouring railroad companies, potential passengers and companies with which they have a business cooperation.

The biggest problem was the establishment of telecommunication link, between geographically distant railroad stations over the copper wires.

SOLUTION

Intranet network of RRS was built on copper wires which are owned by the RRS, and by using g.SHDSL and VDSL2 technologies the connection between geographically distant railroad stations was established. In that manner the communication between all railroad stations within the RRS was established.

On four major railroad stations in Doboj, Banjaluka, Prijedor and Novi Grad a complete LAN infrastructure was built and all the necessary network and system services for the optimal operation of the network have been installed. Between the railroad station in Doboj and railroad stations in Banjaluka and Novi Grad VPN tunnels have been configured, which ensures the existence of backup link in case of the failure of the main link.

By using the mentioned technologies the “Railroads of Republic of Srpska” JSC Doboj has gained a centralised, reliable and secure intranet network which ensures them the optimal performance of the IT systems.

4 LANACO PORTFOLIO

U informacionom sistemu “Željeznica RS” napravljena je konsolidacija serverskog okruženja tako da su svi serveri koji su zadovoljavali sve uslove virtuelizacije i virtuelizovani. Napravljen je klaster dva virtuelizaciona hosta na Windows okruženju, tj. HyperV virtuelizacija. Na taj način se smanjio broj fizičkih servera u data centru čime su smanjeni zahtjevi za električnom energijom, hlađenjem server sale, prostorom, administracijom servera. Dobijen je i centralizovani sistem za upravljanje

166 virtuelizacijom servera, njihovom administracijom i održavanjem.

PREDNOSTI

• Urađeno je uvezivanje svih željezničkih stanica u jedinstven informacioni sistem,

• Omogućeno je centralizovano upravljanje svim sistemskim servisima,

• Omogućeno je centralizovano upravljanje svim mrežnim servisima,

• Obezbijeđeno je postojanje stalno dostupnog sistema unutar intranet mreže,

• Obezbijeđena je brza detekcija prekida intranet linkova korišćenjem specijalizovanog softvera za monitoring,

• Obezbijeđeno je čuvanje svih logova sa mrežne opreme, a to doprinosi povećanju nivoa bezbjednosti u mreži.

Kontrola mrežnog pristupa: Cisco tehnologija, PaloAlto tehnologija

Mrežna infrastruktura: Cisco tehnologija, Planet tehnologija

Network access control: Cisco technology, PaloAlto

technology

Network infrastructure: Cisco technology, Planet

technology

Within the information system “Railroads RS” consolidation of the server environment was performed so all the servers which were fulfilling the demands of the virtualization have been virtualised. A cluster of two virtualization hosts in Windows environment have been made, i.e. HyperV virtualization. In that way the number of physical servers in data centre have been reduced which also reduces the need for extra electricity.

ADVANTAGES

• All the railroad stations have been connected into one unified IT system

• The centralised management of the system services has been enabled

• Centralised management of all network services has been enabled

• Constantly accessible system within the intranet has been enabled

• The quicker detection of the disconnections in intranet links by using a specialised software has been enabled

• The storage of all network equipment logs was enabled, and that benefits the increase of the network security level.

167

4 LANACO PORTFOLIO

HOTELIJERSTVO

eHOTEL 168

IZAZOV

Savremene informacione tehnologije nude jednostavna i elegantna rješenja u procesima hotelskog poslovanja. Cilj ovog projekta je iskoristiti ove mogućnosti i na taj način obezbijediti kompletan uvid u hotelsko poslovanje na brz i efikasan način. Naglasak je na kreiranju i izmjeni rezervacija soba, evidenciji prijavljenih gostiju, te kreiranju i štampanju fiskalnih računa za troškove koji prate izdavanje soba.

RJEŠENJE

eHotel je softverski proizvod baziran na veb tehnologiji. Omogućava unos i izmjenu usluga koje hotel nudi, registraciju gostiju, izdavanje soba za jednog ili više gostiju. Na troškove noćenja moguće je dodati posebne usluge koje hotel nudi kao što su troškovi bara i restorana, a plaćanje istih moguće je razdvojiti po gostima ili obračunati ukupan trošak za izdatu sobu.

Realizovan je korišćenjem troslojne arhitekture i primjenom novih koncepata u izradi softvera. Omogućen je pregled izvještaja za prosječan broj gostiju u određenom periodu, kako domaćih, tako i stranih, te promet poslovanja po smjenama i danu.

PREDNOSTI

• Aplikacija se nalazi na jednom računaru (serveru),

• Aplikacija se koristi putem jednog od postojećih internet pretraživača,

• Mogućnost rezervacije soba,

• Mogućnost rezervacije soba preko interneta,

• Mogućnost izdavanja soba (više soba grupa gostiju na jedno ime)

• Evidencija partnera hotela i grupa gostiju.

KLIJENT “COMSAR ENERGY GROUP”

TEHNOLOGIJE: Mrežni operativni sistem: Windows 2008 Server

Menadžment sistem relacione baze podataka: SQL Server 2012


Tehnologije: ASP .NET 4.0

HOSPITALITY & TRAVEL

eHOTEL

169

CHALLENGE

CLIENT “COMSAR ENERGY GROUP”

Modern information technologies offer simple and elegant solutions in the processes of the hotel business. The goal of this project is to use these possibilities and in that way ensure a complete insight into the hotel business in a quick and efficient way. The emphasis is on the creating and modifying reservations, recording the registered guests, and creating and printing fiscal receipts for expenses that accompany room reservations.

SOLUTION

eHotel is a software product based on web technology. It enables entry and modification of the services that a hotel offers, guests’ registrations process, room reservations for one or more guests. It is possible to add special services expenses of the rooms, like bar or restaurant expenses, and there is an option to separate the payment of those service by guest or calculate the exact cost of the registered room.

It was realised with the help of the three-layered architecture and by applying new concepts in software development. There is an option of reviewing reports on average number of guests in a given period, both domestic and foreign, as well as the circulation of business per shifts and days.

ADVANTAGES

• Application is located on a single computer (server)

• Application is used through one of the existing internet browsers

• Option of reserving rooms

• Option of reserving room over the internet

• Option of issuing rooms (more rooms, a group of guests on one name)

• Hotel partner and quest group record


Windows 2008 Server


SQL Server 2012

Development tool: Microsoft Visual Studio

Technologies: ASP .NET 4.0

4 LANACO PORTFOLIO

MEDIJI

PIS (ERP) RTRS

170

IZAZOV

U okviru savremenog poslovanja neophodno je omogućiti elektronsko praćenje knjigovodstvenih i poslovnih podataka radi bržeg procesiranja informacija i smanjenja dokumenata. Neophodno je zadovoljiti zakonsku regulativu, dati brze i tačne informacije o svim aspektima poslovanja i, u skladu s tim, omogućiti bolje poslovne rezultate. Sistem treba da pomogne integraciju različitih resursa u jedinstven informacioni sistem.

RJEŠENJE

Sistem podržava upravljanje svim procesima poslovnog informacionog sistema Radio-televizije Republike Srpske korišćenjem zasebnih modula. Na ovaj način su omogućene jednostavnije izmjene i održavanje sistema. Pored modula standardnog LANACO PIS-a (osnovni katalozi, finansijsko knjigovodstvo, blagajna, materijalno knjigovodstvo, fakture, plaćanje, nabavke, osnovna sredstva, obračun zarada, ljudski resursi i administracije), za PIS RTRS su razvijena tri posebna modula, a to su moduli marketing, RTV taksa i pravna služba.

Modul marketing omogućava evidentiranje reklama, slaganje reklama u reklamne blokove i prikazivanje trajanja reklamnih blokova u odnosu na period u toku dana. Modul RTV taksa omogućava evidentiranje RTV pretplatnika, kreiranje zaduženja za RTV taksu, praćenje uplata pretplatnika, rad sa izjavama pretplatnika i rad s inkasantima. Modul pravna služba omogućava vođenje sudskih sporova i direktno utuženje pretplatnika RTV takse koji ne izmiruju svoje obaveze u zakonom propisanom vremenu. U toku je implementacija automatizovanog podnošenja elektronskih utuženja SOKOP-u (Sistem za obradu komunalnih predmeta).

PREDNOSTI

• Smanjenje troškova i povećanje efikasnosti, • Izbjegavanje redundantnog unosa podataka, • Jedinstven sistem koji upravlja svim resursima umjesto više odvojenih

modula, • Laka razmjena podataka između različitih organizacionih dijelova, • Pružanje podataka o performansama svih organizacionih dijelova, što

omogućava lakšu analizu poslovanja, planiranje i donošenje odluka.

KLIJENT RADIO-TELEVIZIJA REPUBLIKE SRPSKE






MEDIA & CABLE

BIS (ERP) RTRS

CLIENT

RADIO TELEVISION OF REPUBLIC OF SRPSKA

CHALLENGE

In the framework of the modern business it is necessary to enable electronic tracking of accounting and business data for faster information processing and reduction of papers. It is necessary to be in full compliance with the legislation, to give fast and accurate information on all aspects of the business and in accordance with that provide better business results. The system needs to help the integration of different resources into a unified IT system.

SOLUTION

Solution supports management of all the processes of the business information system of Radio-television of Republic of Srpska by using specialised modules. In this way maintenance of the system as well as its changes has been simplified. In addition to LANACO’s standard BIS module (General catalogues, Accounting, Cash register, Material bookkeeping, Invoices, Payments, Procurement, Fixed assets, Payrolls, Human resources and Administration) for the PIS RTRS three additional modules have been designed and those are: Marketing, RTV tax and Legal Service.

Marketing module enables recording of the commercials, stacking commercials in commercial blocks and displaying the running time of the commercial blocks in the relation to a period during a day. Module RTV tax enables recording of the RTV subscribers, creating debt forms for the tax, monitoring of the payments of the subscribers, work with the subscribers statements and work with the collectors. Module Legal Service enables management of the legal disputes and direct suing of the RTV subscribers which do not fulfil their obligations within the legally prescribed time. The implementation of the automated electronic submission of suing subscribers to SPUC (The System for Processing Utility Cases) is currently in progress.

ADVANTAGES

• Reducing expenses and increasing efficiency • Avoiding redundant data entry • A unified system which manages all resources instead of more

separate modules • Data exchange between different subsidiaries • Providing information on performances of all subsidiaries which

enables easier analysis of the business, planning and decision making

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Development tool: Microsoft Visual Studio


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5

GLOBALNI PARTNERI

GLOBAL PARTNERS 5

5 GLOBALNI PARTNERI | GLOBAL PARTNERS

K T

GLOBALNI PARTNERI

GLOBAL PARTNERS

roz dugogodišnju saradnju sa najvećim svjetskim IT kompanijama, kompanija LANACO je izgradila čvrste partnerske odnose koji joj omogućavaju ekskluzivan

pristup njihovim najnovijim tehnologijama i specifičnim resursima u cilju bržeg i kvalitetnijeg rješavanjanajkompleksnijihizazova, teostvarivanja punog zadovoljstva klijenata.

LANACO je dugogodišnji i najveći “Microsoftov“ partner u BiH, sa najvećim brojem rješenja razvijenih i implementiranih na Microsoft platformi. Kompanija posjeduje status Large Account Reseller (LAR status), koji omogućava sklapanje ugovora o licenciranju Microsoft softvera sa velikim korisnicima. Takođe, posjeduje i Microsoft Gold Competency Partner status. Naime, veliki broj sertifikovanih stručnjaka, koji konstantno nadograđuju svoja znanja prateći razvoj tehnologije, i ostvareni rezultati u implementiranju konkretnih softverskih proizvoda obezbijedili su joj sljedeće Microsoft kompetencije: Gold Volume

hrough the long-standing cooperation with the world’s largest IT companies, LANACO company has built strong partnerships which enabled it an exclusive access to their

latest technologies and specific resources for faster and higher quality solving of the most complex challenges, leading to the complete customer satisfaction.

LANACO is long-standing and the largest Microsoft partner in Bosnia, with the greatest number of solutions developed and implemented on the Microsoft platform. The company has the Large Account Reseller status (LAR status) which allows the conclusion of contracts on licensing Microsoft software with the highly important customers. It also owns Microsoft Gold Competency Partner status. In fact, a large number of certified experts, who are constantly upgrading their skills by following the technology development and the achieved results in the implementation of specific software products, provided it with the following

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SAP AG deals with the development and sale of integrated information solutions for the support of customers businesses. SAP also designs the solutions that are delivered to customers through a global network of SAP partners who are certified to sell, implement and maintain its products and solutions by the company itself. In 2012, LANACO joined SAP Partner Program with the aim to provide

For 13 years, LANACO has been successfully cooperating with ``Oracle``, which is proved by its Oracle Gold Partner status. Achieving the Oracle Database 11g Specialized Partner status, Oracle has recognized LANACO as a company that provides professional services related to Oracle Database 11g. The company LANACO is also Oracle Education Reseller in Bosnia and it organizes courses in accordance with the valid standards of Oracle University, that include original literature, certified instructors, and an official certificate issued after completing the course.

Licensing, Gold Application Development, Silver Learning, Silver Volume Licensing, Silver Software Asset Management, Silver Management and Virtualization, te Silver Communications.

Microsoft competencies: Gold Volume Licensing, Gold Application Development, Silver Learning, Silver Volume Licensing, Silver Software Asset Management, Silver Management and Virtualization and Silver Communications.

LANACO uspješno posluje sa kompanijom “Oracle” već 13 godina, o čemu svjedoči i status Oracle Gold Partner. Postizanjem statusa Oracle Database 11g Specialized Partner, “Oracle” je LANACO prepoznao kao kompaniju koja stručno pruža usluge u vezi sa Oracle Database 11g. Takođe, kompanija LANACO je Oracle Education Reseller u BiH i organizuje kurseve u skladu sa važećim standardima Oracle University, u koje su uključeni originalna literatura, sertifikovani instruktori, kao i zvanični sertifikat o odslušanom kursu.

Kompanija SAP AG se bavi razvojem i prodajom integrisanih informacionih rješenja za podršku poslovanju preduzeća. SAP proizvodi i rješenja koja se kupcima isporučuju kroz SAP globalnu mrežu partnera koji su od strane ove kompanije sertifikovani za prodaju, implementaciju i održavanje njegovih proizvoda i rješenja. LANACO se u SAP partnerski program uključio 2012.

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SAP AG deals with the development and sale of integrated information solutions for the support of customers businesses. SAP also designs the solutions that are delivered to customers through a global network of SAP partners who are certified to sell, implement and maintain its products and solutions by the company itself. In 2012, LANACO joined SAP Partner Program with the aim to provide

For 13 years, LANACO has been successfully cooperating with ``Oracle``, which is proved by its Oracle Gold Partner status. Achieving the Oracle Database 11g Specialized Partner status, Oracle has recognized LANACO as a company that provides professional services related to Oracle Database 11g. LANACO is also Oracle Education Reseller in Bosnia and it organizes courses in accordance with the valid standards of Oracle University, that include original literature, certified instructors, and an official certificate issued after completing the course.


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godine, s ciljem da obezbijedi kvalitetnu podršku kompanijama na nivou BiH u procesu odabira i implementacije SAP rješenja. U okviru partnerstva sa kompanijom SAP AG, kompanija LANACO pruža prezentaciju SAP proizvoda i rješenja, te usluge konsultacija i implementacije SAP rješenja, edukaciju korisnika i podršku u korišćenju SAP aplikacija. U okviru implementacije SAP proizvoda posebna pažnja u kompaniji LANACO pridaje se procesima koji su specifični za lokalne kompanije, gdje LANACO, kao lokalni partner, pruža podršku za lokalizaciju SAP rješenja u skladu sa zakonskim i poslovnim potrebama okruženja. Od oktobra 2015. godine LANACO je SAP Partner Center of Expertise.

Kompanija “Fujitsu“ jedan je od svjetskih lidera u proizvodnji hardvera, sa kojima LANACO ima dugogodišnju saradnju. LANACO posjeduje status direktnog dobavljača i servisnog partnera za cjelokupnu teritoriju BiH. Takođe, kompanija ima veliko iskustvo u isporuci i implementaciji Fujitsu računarskih sistema, servera, storidž opreme, te kompletnih data centara. Oprema koja se proizvodi u Njemačkoj i Japanu važi za visokokvalitetnu, a podrška sertifikovanih inženjera i tehničara dodatna je garancija da sa Fujitsu opremom dobijate dugovječan i funkcionalan sistem. Sa kompanijom “Fujitsu” kompanija LANACO ima sljedeće statuse: Fujitsu Select Partner i Fujitsu Authorized Service Partner.

quality support to companies at the state level in the process of selection and implementation of SAP solutions. In partnership with SAP AG, LANACO company provides the presentation of SAP products and solutions, as well as the services and implementation of SAP solutions, user education and support during the use of SAP applications. As part of the implementation of SAP products, LANACO company pays special attention to the processes that are specific for local companies, and as a local partner, it provides support for the localization of SAP solutions in accordance with the legal and business needs of the surroundings. LANACO is SAP Partner Center of Expertise since October 2015.

The company “Fujitsu”, one of LANACO`s long- term partners, is one of the world leaders in the hardware production. LANACO has a status of a direct supplier and service partner for the entire territory of Bosnia and Herzegovina. The company also has great experience in the delivery and implementation of the Fujitsu computer systems, servers, storage equipment, and the complete data centres. The equipment that is manufactured in Germany and Japan is considered as of high- quality, and the support from certified engineers and technicians additionally guarantees that with the Fujitsu equipment you get a long-lasting and functional system. LANACO is recognized by Fujitsu as: Fujitsu Select Partner and Fujitsu Authorized Service Partner.

LANACO nudi kvalitetna tehnološka rješenja koja su aktuelna na tržištu, kako bi se korisnici posvetili svom poslovanju sigurni u svoju IT infrastrukturu. “Cisco“, kao jedan od lidera na polju mrežnih tehnologija, gradi svoju partnersku mrežu sa kompanijama koje raspolažu kvalitetnim i obrazovanim kadrovima koji će njihovu opremu implementirati i održavati na pravi način. LANACO raspolaže sa više od 10 Cisco sertifikovanih stručnjaka, koji mogu odgovoriti na svaki zahtjev iz širokog portfolija Cisco proizvoda. Najnovija grana Cisco poslovanja je i širenje ponude na polju data centar rješenja, uključujući serversku i mrežnu infrastrukturu. LANACO se među prvima može pohvaliti uspješnim implementacijama UCS serverskih rješenja na tržištu BiH, a ujedno i zadovoljnim korisnicima koji su za svoje poslovne procese odabrali Cisco tehnologije. S ovom kompanijom LANACO ima dugogodišnju saradnju i status Cisco Silver Partner, a od 2015. postao je dio porodice Cisco Intercloud sistema koja broji 60 kompanija iz cijelog svijeta.

HP kompanija LANACO prepoznaje kao jednog od vodećih sistem integratora na teritoriji BiH. Obje kompanije zajedničkim snagama promovišu najnovije tehnologije koje HP kao proizvođač ima u ponudi. Iz godine u godinu kompanija

LANACO offers high quality technical solutions that are current on the market, in order for its customers to dedicate themselves to their businesses while confident in their IT infrastructure. Cisco, as one of the leaders in the field of network technologies, is building its partner network with the companies which have high quality and well educated personnel who will properly implement and maintain their equipment. LANACO has more than 10 Cisco certified professionals who can respond to any request from a wide portfolio of Cisco products. The latest branch of Cisco business is the expansion of the offer in the field of data centre solutions, including server and network infrastructure. LANACO has successfully performed one of the first implementations of UCS server solutions on the Bosnian market, and also satisfied customers who have chosen Cisco technology for their business processes. LANACO has achieved a longlasting and successful cooperation, and since 2015 it became a part of Cisco Intercloud system which accounts for 60 companies from all over the world.

HP company considers LANACO as one of the leading system integrators on the territory of BIH. Both companies jointly promote the latest technologies that HP has to offer. Year after year LANACO acquires more and more customers that are satisfied with

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LANACO stiče sve više korisnika zadovoljnih kako samom opremom, tako i stručnošću inženjera u implementaciji serverskih sistema i Data centara najnovije generacije, te postprodajnom podrškom koju svojim korisnicima pruža u svakodnevnom radu. HP je proizvođač kojeg ne treba mnogo predstavljati, a LANACO je spreman da pomogne u dizajniranju i implementaciji HP sistema koji će maksimalno odgovarati potrebama svih korisnika. Kompanija LANACO svoj odnos sa kompanijom HP učvrstila je kroz Silver partnerski status. Odnedavno smo HP ServiceOne Enteprise partner za teritoriju BiH.

EMC2 kompanija je svjetski lider u isporuci storidža, bekapa, arhiviranja, dizaster rikaverija i drugih rješenja sa korisnicima koji obuhvataju širok spektar kompanija, od svih Fortune 500 svjetskih lidera do SMB tržišta. Kompanija je prisutna u svim zemljama sa više od 400 prodajnih kancelarija u svijetu i posjeduje mrežu partnera u 86 zemalja svijeta. LANACO je EMC2 partner od 2004. godine. S ovom kompanijom ima odličnu saradnju na više različitih projekata, koji spadaju u najkompleksnije projekte koji se implementiraju na polju sistemske integracije. LANACO je osposobljen da pruži implementaciju i podršku za većinu proizvoda iz portfolija EMC2 kompanije, počevši od midrange i high-end storidž rješenja, rješenja za bekap, implementaciju dizaster rikaveri rješenja, pa sve do kompletnog rješenja za moderni data centar.

the equipment and the expertise of engineers in implementing server systems and data centres of the latest generation, and also with the support that is provided to its customers in everyday work. HP is a manufacturer that does not require any special presentation, and LANACO is ready to help with designing and implementing HP systems that will entirely meet the needs of all the users. The company LANACO has strengthened its relationship with HP through the Silver Partner status. Recently we became HP ServiceOne Enteprise partner for BIH territory. EMC2 company is a world leader in the delivery of storage, backup, archiving, disaster recovery and other solutions, with users that include wide range of companies, from all 500 Fortune world leaders to the SMB market. The company is present in all countries, with more than 400 sales offices around the world and has a network of partners in 86 countries worldwide. LANACO has been partner with EMC2 since 2004. It has excellent cooperation with this company on various projects, which are among the most complex projects that are being implemented in the field of system integration. LANACO is qualified to provide implementation and support for the majority of products from EMC2`s portfolio, from the midrange and high-end storage solutions, solutions for backup, implementation of disaster recovery solutions, to complete solutions for modern data centre.

“VMware“ je industrijski lider na polju rješenja za virtuelizaciju. Virtuelizujući infrastrukturu od Data centra, preko mobilnih uređaja pa sve do klauda (Cloud), Vmware omogućuje IT službama da isporuči servise do bilo kog uređaja u svako vrijeme i na svako mjesto. LANACO je VMware Enterprise partner od 2007. godine i posjeduje sertifikovane inženjere za implementaciju virtuelizacionih VMware rješenja. Brojne implementacije rješenja baziranih na VMware proizvodima, kao i zadovoljstvo korisnika nivoom implementacije i usluga predstavljaju garant uspješnosti implementacije ovih rješenja u korisnička poslovna okruženja.

Kompanija “Intel“ je u svijetu najprepoznatljivija po proizvodnji mikroprocesora, te namjenskih integrisanih krugova. Pored toga, Intel proizvodi mrežne kartice, mobilne telefone i mnoge druge uređaje. U saradnji s ovom kompanijom, LANACO je ostvario niz značajnih projekata u oblasti obrazovanja. Partnerstvo je započeto 2009. godine sa pilot projektom eUčionica. Povodom toga, “Intel“ je donirao 30 malih laptopa Osnovnoj školi „Georgi Stojkov Rakovski“. Sljedeći projekat koji je ostvaren zajedničkim snagama bio je projekat opremanja učionice u Sarajevu. Na taj način pilot projekti pokrili su teritoriju Bosne i Hercegovine. S obzirom

VMware is the industry leader in virtualization solutions. Virtualizing infrastructure from the data centres, via mobile devices, all the way to Cloud, VMware enables IT departments to deliver services to any device at any time and at any place. LANACO is VMware Enterprise Partner since 2007 and it has certified engineers for the implementation of the virtualization VMware solutions. Numerous implementations of solutions based on VMware products, as well as the customers’ satisfaction with the level of implementation and with the services represent a guarantee for the success of the implementation of these solutions to customers business environments.

Intel is the world’s most recognizable company for the production of microprocessors and integrated circuits. In addition to this, Intel produces network interface cards, mobile phones and many other devices. Cooperating with this company, LANACO has realized a number of significant projects in the field of education. The partnership has started in 2009 with a pilot project ``eClassroom``. Through this project, Intel donated 30 small laptops to “Georgi Stojkov Rakovski” Elementary School. The next project that was jointly accomplished was the project of equipping classrooms in Sarajevo. This

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na velika “Intelova“ ulaganja u obrazovanje, uspješna saradnja je nastavljena 2012. kada počinje projekat DosITej, koji je i u momentu pisanja ove monografije aktivan. Realizacijom navedenih projekata, kompanija LANACO dobila je privilegiju korišćenja Intelove ITAO (Intel Teach Advanced Online) platforme.

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“Fortinet“ je globalni lider na polju uređaja za mrežnu bezbjednost, oblasti koja je u najvećem porastu na IT enterprise tržištu. Ova relativno mlada kompanija se svojim profesionalnim Next Generation Firewall, Unified Threat Management i DDoS proizvodima za kratko vrijeme našla na vodećoj poziciji na svjetskom tržištu. LANACO je prepoznao Fortinet potencijal i sertifikacijom inženjera obezbijedio korisnicima kvalitetnu podršku pri implementaciji Fortinet rješenja i njihovu integraciju u postojećim i novim korisničkim sistemima. Kompanija LANACO je pozicionirana kao Fortinet Gold partner i iza sebe ima na desetine zadovoljnih korisnika Fortinet uređaja. Plan kompanije LANACO je da ovu saradnju produbi s ciljem da se korisnicima obezbijedi pristup najkvalitetnijim tehnologijama sa svjetskog tržišta.

way the pilot projects covered the territory of Bosnia and Herzegovina. Due to Intel’s large investments in education, successful cooperation was resumed in 2012 when the project DosITej begins, which is still active at the moment of writing this monograph. Due to the realization of these projects, LANACO company has received the honour to use Intel’s ITAO (Intel Teach Advanced Online) platform.

Fortinet is a global leader in the field of devices for network security, an area which is highly increasing on the IT enterprise market. In a short period of time, this relatively new company progressed to a leading position on the global market due to its products, such as Professional Next Generation Firewall, Unified Threat Management and DdoS. LANACO recognized Fortinet`s potential and by certifying engineers, managed to provide customers with quality support in the implementation of Fortinet solutions and their integration into existing and new customer systems. LANACO is positioned as Fortinet Gold Partner, and there are dozens of customers satisfied with Fortinet devices. LANACO plans to deepen this cooperation in order to provide its customers with access to the finest technology that exists on the world market.

“Kaspersky“ je čvrsto pozicioniran kao jedan od vodećih proizvođača na polju bezbjednosnih rješenja za krajnje korisnike. Pružajući zaštitu koja je efikasna, upotrebljiva i pristupačna, “Kaspersky“ je uvijek korak ispred konkurencije i nastavlja da poboljšava poziciju na tržištu, poslujući u preko 200 zemalja širom svijeta. LANACO je pozicioniran kao Kaspersky Platinum partner. Usavršavanjem na polju tehnologije, kao i sertifikovanjem inženjera i tehničara, LANACO obezbjeđuje korisnicima adekvatnu podršku pri implementaciji Kaspersky proizvoda, što je i razlog zašto ima na stotine zadovoljnih korisnika.

“Huawei“ je jedan od globalnih lidera u ICT industriji jer nudi jedinstveno širok spektar proizvoda i rješenja; kompletan portfolio telekom mrežne opreme, inovativnih IT proizvoda i rješenja, isporuku mobilnih smart terminala, itd. “Huawei“ i LANACO su partneri u oblasti isporuke Huawei Enterprise portfolija proizvoda i rješenja za Bosnu i Hercegovinu. Tehnološka i poslovna simbioza dvije kompanije otvara mogućnost da se riješe i najkompleksniji zahtjevi ICT industrije, koji predstavljaju i važan tehnološki cilj ekonomija u razvoju.

Kaspersky is firmly positioned as one of the leading manufacturers in the field of security solutions for the users. By providing protection that is efficient, useful and affordable, Kaspersky is always one step ahead of the competition while it continues to improve its market position, operating in over 200 countries around the world. LANACO is positioned as Kaspersky Platinum Partner. By perfecting itself in the field of technology, as well as by certifying of engineers and technicians, LANACO provides customers with adequate support in the implementation of Kaspersky products, which is the reason why there are hundreds of satisfied customers.

Huawei is one of the global leaders in the ICT industry, as it offers a uniquely wide range of products and solutions; a complete portfolio of telecom network equipment, innovative IT products and solutions, delivery of smart mobile terminal etc. Huawei and LANACO are partners in the area of delivery of Huawei Enterprise portfolio of products and solutions for Bosnia and Herzegovina. Technological and business symbiosis of the two companies opens up the possibility to solve the most complex requirements of the ICT industry, which represents an important technological goal of developing economies.

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6

NAGRADE PRIZNANJA

AWARDS AND OGNITIONS

6

6 NAGRADE I PRIZNANJA | AWARDS AND RECOGNITIONS

D T

NAGRADE I PRIZNANJA

AWARDS AND RECOGNITIONS

a su i drugi prepoznali uspješnu poslovnu strategiju, tehnološku ekspertizu i tržišne rezultate koji su samo logičan rezultat prethodno iznesenog zahvaljujući čemu

se LANACO uspješno profilisao na regionalnom nivou pokazuju mnogobrojna priznanja i nagrade koje su uručene predstavnicima kompanije tokom svih ovih godina.

hat the others too have recognised a successful business strategy, technological expertise and market results that are only the logical result of the aforementioned,

thanks to which LANACO had successfully profiled itself regionally, prove many recognitions and awards handed to the company’s representatives during all these years.

LANACO na BETT SHOW 2015. u Londonu, najvećem svjetskom sajmu primjenjenih informacionih tehnologija u obrazovanju LANACO at BETT SHOW 2015 in London, the world’s leading learning technology event

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Kompanija je 2014. godine dobila Microsoft priznanje „Partner godine” u kategoriji Devices partner. Godinu dana ranije dobijena je nagrada „Diskobolos“ u kategoriji zdravstvo za Poslovni informacioni sistem Fonda zdravstvenog osiguranja Republike Srpske. Takođe, vrijedno je spomenuti i sljedeće nagrade: Kaspersky nagrada za kategoriju „Best B2C Implementation in 2012”,

The company received the Microsoft “Partner of the Year” award in the Devices Partner category in 2014. A year earlier, the company won the “Diskobolos” award in the category of Health for the Business information system of the Healthcare Fund of the Republic of Srpska. Likewise, the following awards are worthy of mentioning: the Kaspersky award for the category “Best B2C Implementation in

185 te nagrada Privredne komore RS za najuspješnije srednje privredno društvo u RS 2009. godine.

2012”, and the Chamber of Commerce of Republic

of Srpska’s Award for the most successful medium business organization in RS in 2009.

Slika 2 - LANACO u Beogradu na dodjeli internacionalnog priznanja „DISKOBOLOS 2013“ za najveća dostignuća u primjeni informacionih i komunikacionih tehnologija

Photo 2 - LANACO in Belgrade at award ceremony of international recognition “DISKOBOLOS 2013” for the greatest achievements in the application of information and communication technologies

Slika 1 - Dragan Ninić, menadžer Sektora IT servis menadžementa, prima glavnu festivalsku nagradu za

najbolji kompanijski nastup na Infofestu 2014, festivalu informatičkih dostignuća u Budvi

Photo 1 - Dragan Ninić, Manager of The IT Service Management Sector receives the Grand festival award for the

best company performance at the Infofest 2014, Festival of Information Technology Achievements in Budva

1

2


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Dobru praksu kompanije LANACO prepoznala je i studentska unija Kembridž univerziteta, te je svoje mjesto našla u knjizi “Guide to Excellence 2014 Edition”, koja obilježava pedesetogodišnjicu studentskeunije Kembridžuniverziteta. Ovoizdanje je dostupno u 17.000 visokoškolskih institucija širom svijeta, u britanskim i internacionalnim Vladinim institucijama i najuticajnijim organizacijama. LANACO je u poglavlju “Izuzetni inovatori” predstavljen kao uspješna kompanija

The Student Union of the Cambridge University had also recognised the good practice of the LANACO, and it found its place in the book “Guide to Excellence 2014 Edition”, which marks the semi centennial of the Student Union of the Cambridge University. This edition is available in 17.000 higher education facilities around the world, British and international Government institutions and the most influential organisation. In the chapter “Exquisite Innovators”, LANACO was represented as a successful company

LANACO u publikaciji “The guide to excellence

2014”, povodom obilježavanja pola vijeka

postojanja Studentske unije Univerziteta u

Kembridžu

LANACO in the publication “The guide to

excellence 2014”, marking half a century of

existence of the Student Union of the University

of Cambridge

koja povećava standard obrazovanja širom zemlje zahvaljujući svojim projektima “EduIS” i “DosITej”. U aktuelnom izdanju za 2015. godinu knjiga Kembridž univerziteta je ove projekte ponovo istakla, ovog puta u poglavlju ’’Educational providers’’, posvećenom sedamdesetogodišnjici angažovanja UNESCO-a u obrazovanju.

that improves the education standard across the country thanks to its projects “EduIS” and “DosITej” . In the actual 2015 edition, the book of the Cambridge University has again pointed out these projects, this time in the “Educational providers” chapter, dedicated to the seventieth anniversary of the UNESCO’s engagement in education.

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LANACO u publikaciji Studentske unije Univerziteta u Kembridžu pod nazivom “Inspiring leadership & innovation 2015”

LANACO in the publication of Student Union of the University of Cambridge “Inspiring leadership & innovation 2015”


Zalaganja kompanije prepoznala je i korporacija “Intel”, ocijenivši projekat “DosITej” u izvještaju istraživanja projekta “Jedan na jedan e-učenje” vrlo uspješnim. Republika Srpska je od strane ove globalne kompanije spomenuta kao jedan od najboljih primjera implementacije ovog projekta na svjetskom nivou, te kao lider u regionu.

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Svakako, jedna od nagrada koja predstavlja najbolju potvrdu ispravnosti kompanijske filozofije jeste proglašenje LANACO-a za najpoželjnijeg poslodavca u Bosni i Hercegovini u ICT sektoru za 2015. godinu.

Najznačajnija nagrada koju je kompanija dobila u 2014. godini je Velika nagrada Festivala informatičkih dostignuća “Infofest” za najbolji kompanijski nastup.

Ove godine LANACO je za uspešnu implementaciju SAP ERP-a u Elektroprivredi RS dobio sledeću nagradu u kategoriji Biznis transformacije za Centralnu i Istočnu Evropu: Silver Winner of the SAP Quality Awards 2015.

The endeavours of the companies were recognised by the “Intel” corporation, assessing the “DosITej” project in the report on the research on the “One- on-one e-learning” project as very successful. The Republic of Srpska was mentioned by this global company as one of the best examples of implementing this project worldwide, and as the region’s leader.

Surely, one of the rewards that represents the best confirmation of the correctness of the company’s philosophy is the award for the most wanted employer in Bosnia and Herzegovina in ICT sector for the year 2015.

The most significant reward received in 2014 was the Great Award of the “Infofest” Information Accomplishments’ Festival for the best company performance.

This year LANACO received the Silver Winner of the SAP Quality Awards 2015 for the successful implementation of SAP ERP in Elektroprivreda RS for the Central and Eastern Europe.

Run simple.

Uživajte u novom poglavlju vašeg poslovanja.

Želimo vam još mnogo novih uspjeha

u narednih 25 godina.

SAP

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SOCIAL RESPONSIBILIT 7

7 DRUŠTVENA ODGOVORNOST | SOCIAL RESPONSIBILITY

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DRUŠTVENA ODGOVORNOST

SOCIAL RESPONSIBILITY

LANACO je oduvijek pronalazio načine da

bivstvuje na tržištu na način koji omogućava

kako sopstveni, tako i napredak šire društvene zajednice, te da u poslovnom okruženju bude

prepoznat kao lider na polju društveno odgovornog poslovanja.

Konceptualno posmatrano, društvena odgovornost podrazumijeva višeslojne aktivnosti fokusirane na internu i eksternu javnost sa kojima kompanija svakodnevno komunicira sa jasnim ciljem da se ostvari kvalitetan balans koji na duge staze može kreirati pozitivan i efektivan rezultat kako za LANACO, tako i za širu društvenu zajednicu. U ovako postavljenom odnosu rađa se potpuno novi kvalitet, na koji je LANACO izuzetno ponosan, svjestan da na taj način ostvaruje svoju društvenu misiju koju je prepoznao i kojoj pristupa sa visokim nivoom odgovornosti i odličnosti u njenom ispunjavanju.

Tradicionalno, svake godine u kompaniji se organizuje LANACO ljetna praksa za studente informacionih tehnologija sa teritorija BiH i Republike Srbije, koja se sprovodi u Banjaluci u periodu tokom avgusta. Na ovaj način praktikantima se daje prilika da dobiju potrebno radno iskustvo i osposobe se da primijene znanje kojim raspolažu, budući da je glavni cilj razviti aplikativni softver za potrebe neke od mnogobrojnih nevladinih

ANACO has always found ways to exist on the market in a way that enables not only the personal prosperity, but the prosperity of a wider social community, as well as to be

recognized in a business environment as a leader in the field of socially responsible business.

Conceptually speaking, the social responsibility implies multilayer activities focused on internal and external public with whom the company communicates on a daily basis, with the clear goal to achieve a quality balance that, in long term, can create positive and effective results not only for LANACO, but for the wider social community. From such a relationship, a completely new quality is born, a quality that LANACO is extremely proud of, and aware that in that way, it accomplishes its social mission that it had recognized and which is approached with a high level of responsibility and excellence in its accomplishment.

Traditionally, every year, LANACO organises a summer practice for students of information technologies from BIH and Serbia, which takes place in Banja Luka, during the month of August. In this way, the trainees are given a chance to receive the necessary work experience and the ability to apply their knowledge, since the main goal is to develop applicative software for some of the

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organizacija. Do sada su aplikacije napravljene u okviru LANACO ljetne prakse donirane “Crvenom krstu”, Svetosavskoj omladinskoj zajednici, Omladinskom komunikativnom centru, Džender centru Vlade Republike Srpske, Centru “Zaštiti me”, Boračkoj organizaciji Republike Srpske i AIESEC-u, te Uniji studenata Republike Srpske. Pored toga, u saradnji s ICBL-om (Inovacioni centar Banjaluka) i USAID-om, kompanija LANACO je sprovodila praksu („Moja praksa“), takođe za studente koji su za svoj životni poziv odabrali IT. Ova praksa je 2014. godine prvi put bila organizovana za studente novinarstva, engleskog jezika i veb dizajna, koja je sprovedena u organizaciji PR i marketing odjeljenja kompanije.

numerous non-government organisations. Until now, the applications developed on the LANACO summer practice have been donated to the Red Cross, the Svetosavska youth organisation, the Youth Communication Centre, the Gender Centre of the Republic of Srpska’s Government, the “Zaštiti me“ Centre, the Veteran’s Organisation of the Republic of Srpska and to AIESEC, as well as the Students’ Union of the Republic of Srpska. Besides that, in cooperation with ICBL (the Innovation Centre Banja Luka) and the USAID, the LANACO company had conducted practice („Moja praksa“), as well as for the students that chose IT as their life path. This practice was organised in 2014 for the first time for students of journalism, English language and web design and was conducted in organisation of PR and marketing department of the company.


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Početkom XXI vijeka, u vrijeme u kojem se svijet suočava sa promjenom klime i oskudicom resursa, svi imaju obavezu da se odgovornije odnose prema okolini. Kao kompanija koja se bavi informacionim tehnologijama, LANACO nastoji da što je više moguće racionalizuje trošenje električne energije. Takođe, u skladu sa jasnim opredjeljenjem kompanije za brigom o zaštiti životne sredine, na Međunarodni dan energetske efikasnosti 2014. godine nagrađeno je šestoro zaposlenih biciklima kojima oni danas dolaze na posao i koriste ga u drugim svakodnevnim aktivnostima.

Doprinos zaštiti životne sredine kompanija ispoljava i kroz prikupljanje starog papira. Sva kartonska i papirna ambalaža organizovano se prikuplja, a potom šalje na recikliranje. Ovom akcijom LANACO pokazuje zalaganje za ponovno korišćenje materijala i smanjivanje deponovanog otpada. U bližoj budućnosti cilj kompanije je i prikupljanje drugih vrsta otpada kao što je PET ambalaža.

In the early twenty first century, in the time when the world is faced with climate change and scarcity of resources, it is everybody’s obligation to treat the environment more responsibly. As a company that deals with information technologies, LANACO strives to rationalise power consumption as much as possible. Additionally, in concurrence with a clear commitment of the company to the care and conservation of the environment, on the International Energy Efficiency day in 2014, six employees were awarded with bicycles which they ride to work and use it in other everyday activities.

The contribution to environment conservation is also reflected through the company’s collecting of old paper. All collection of cardboard and paper packages is organised, and then sent to the recycling facilities. With this action, LANACO shows commitment for material reusing and the reduction of disposed garbage. In closer future, the goal of the company is collecting other types of waste, such as PET package.

LANACO čini sve kako bi podržao inicijative koje teže da kreiraju društvo u kojem vladaju znanje i inovativnost, te otvorenost prema novim dostignućima i prihvatanju savremenih tehnologija. Najbolji način da kompanija iskaže ovakav stav je kroz podršku događajima koji podstiču ove vrijednosti.

Da se kompanija neprekidno fokusira na generacije koje dolaze, te na njihovo savremeno obrazovanje prilagođeno potrebama tržišta, pokazuje i saradnja koja je razvijana sa tehničkim fakultetima u zemlji i regionu. Jedna od istaknutijih saradnji je ona s Elektrotehničkim fakultetom u Banjaluci, kojem je kompanija LANACO 2014. godine donirala dvije IT učionice u vrijednosti od 64.000 KM.

LANACO does everything to support the initiative that strive to create a society in which knowledge and inventiveness rule, as well as open-mindedness towards novel achievements and the acceptance of modern technologies. The best way for the company to express this kind of attitude is through the support of events that encourage these values.

That the company is constantly focused on the generations to come, and their modern education adapted to the needs of the market, is reflected in the cooperation that has been developed with technical universities in the country and region. One of the most prominent cooperation is the one with the Faculty of Electrical Engineering of Banja Luka, to which the LANACO donated two IT classrooms worth 64000 BAM in 2014.

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Pored donacije Elektrotehničkom fakultetu, kompanija nije zaboravila ni na srednjoškolce. Povodom konkursa “Tablet za našu školu”, koji je održan 2014. godine, dodijeljeno je nekoliko laptopa Elektrotehničkoj školi “Nikola Tesla” u Banjaluci. Takođe, donirani su tableti Tehničkoj školi grafičkih tehnologija, dizajna i multimedija u Sarajevu, te Školi za stručno obrazovanje i radno osposobljavanj e u Zenici, kao i Gimnaziji u Kalinoviku.

Isto tako, zahvaljujući angažovanju Sanje Sabljić, menadžera Sektora za IT rješenja i edukaciju, LANACO je partner konferencije „Međunarodni dan djevojčica u informaciono-komunikacionim tehnologijama (IKT)” od 2012. godine. Cilj ove konferencije je podsticanje djevojčica, djevojaka i žena da se školuju u oblasti IKT-a radi povećanja njihove vidljivosti, interesovanja i učešća u obrazovanju, kao i profesionalnim karijerama u inovacijama, tehničkim, tehnološkim i IKT oblastima.

Besides the donation to the Faculty of Electrical Engineering, the company hasn’t forgotten about the high-school students. Regarding the competition “Tablet for Our School” held in 2014, several laptops were awarded to the High School for Electrical Engineering “Nikola Tesla” in Banja Luka. Also, the Technical School of Graphic Technologies, Design and Multimedia from Sarajevo, the School for Vocational Education and Work Training in Zenica, and the Grammar School in Kalinovik were awarded with several tablets.

Likewise, thanks to Sanja Sabljić, the IT Solutions and Education Sector manager’s engagement, LANACO is the partner of the conference “The International Girls in the Information-Communication Technologies’ Day (ICT)” since 2012. The goal of this conference is encouraging young girls, girls and women to educate themselves in the field of ICT in order to improve their visibility, interest and participation in education, as well as professional careers in innovation, technical, technological and ICT areas.

Suzana Vukmir, PR i marketing saradnik na konferenciji “Djevojke u IKT-u” održanog u Domu omladine u Banjaluci 2014. povodom Međunarodnog dana djevojčica u IKT-u

Suzana Vukmir, PR and marketing coordinator at the conference “Girls in ICT”, held at Dom omladine Banja Luka 2014, on the occasion of The International Girls in ICT Day


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Jedan od sponzorskih događaja na koji je kompanija LANACO veoma ponosna jeste Kamp mladih programera „Pitam da“, koji je prvi put ove godine organizovan u saradnji sa Društvom za njegovanje tradicije banjalučke Gimnazije „Gaudeamus“. Kamp je održan u učionicama Gimnazije, a tridesetak učenika je uspješno prošlo obuku, odnosno savladavanje osnovnih elemenata programiranja. Ono što su polaznici kampa naučili predstavljeno je na “Inostu mladih“, održanom 2015. godine u Domu omladine u Banjaluci.

One of the events that has been sponsored and which the LANACO company is very proud of is the Young Programmers’ Camp “Pitam da” which was organised this year for the first time, in cooperation with the Society for Nurturing Tradition of the “Gaudeamus” Grammar school from Banja Luka. The camp was held in the classrooms of the “Banjalučka“ Grammar school, and about 30 students had successfully passed the training, i.e. the mastering of the basic elements of programming. What the camp participants had learned, was presented at

Viktor Troicki, teniser iz Srbije na ATP “Banjaluka Challenger” turniru 2014. godine

Viktor Troicki, Serbian tennis player at ATP “Banjaluka Challenger” 2014

Uzimajući mladost kao jednu od osnovnih korporativnih vrijednosti kompanije, a posebno uvažavajući značaj sporta za normalan razvoj onih najmlađih, LANACO od 1996. godine organizuje danas već tradicionalni Dječiji teniski turnir za pionirke i pionire do 10 godina, pod nazivom LANACO KUP. Kompanija je od 2002. ponosni sponzor najvećeg teniskog turnira u BiH, ATP “Banjaluka Challenger”, koji je već dugi niz godina jedan od boljih turnira na svijetu ovog ranga takmičenja, po stručnim mišljenjima.

S obzirom na to da su djeca ona kojima je pažnja najpotrebnija, zaposleni u kompaniji se trude da im se posveti neophodna pažnja. Tako su se zaposleni prije šest godina među prvima pridružili akciji Anane Ćetković i zahvaljujući ličnim donacijama obezbijedili da svako dijete rođendan u Domu “Rada Vranješević” proslavlja s tortom koja se pravi namjenski za ovu priliku, kako bi im ovim malim gestom bio uljepšan taj posebni dan. Zahvaljujući velikom odzivu zaposlenih, shodno raspoloživim sredstvima, torte se dostavljaju Domu i za najbitnije praznike tokom godine.

Takođe, na inicijativu zaposlenih od 2006. godine u Sektoru za proizvodnju i razvoj softvera je ustanovljena zajednička kasa, u koju zaposleni prema sopstvenim mogućnostima daju mjesečne priloge. Zahvaljujući sredstvima koja se prikupe na ovaj način u prethodnih devet godina pomognute su mnoge humanitarne akcije koje su bile pokrenute na nivou grada Banja Luka i šire.

Kako menadžment kompanije ističe da je kontinuirano učenje važna komponenta razvoja, u svakoj prilici kompanija nastoji da investira u obrazovanje mladih. LANACO tu maksimu sprovodi kroz stipendiranje talentovanih studenata i učenika. Podržavanje mladih u obrazovanju posebno je važno za LANACO i njegov razvoj, pošto se samo uz znanje može graditi prosperitet.

the “Inost” youth innovation fair held in 2015 in the Youth Home in Banja Luka.

Taking into account the youth as one of the basic corporate values of the company, and especially acknowledging the importance of sports for the development of our youngest, LANACO organises an already traditional children’s tennis tournament for pioneer girls and boys to the age of 10 named LANACO CUP since 1996. The company is the proud sponsor of the largest tennis tournament in BIH, ATP “Banja Luka Challenger” since 2002, which is for a long time one of the better tournaments in the world of this level, according to the experts.

Since the children are those who need care the most, the company’s employees endeavour to provide them the necessary care. Thus, the employees had joined the Anana Ćetković’s initiative six years ago, and thanks to the personal donations, have provided every child from the “Rada Vranješević” Children home with a birthday cake for their birthday, a cake that is made specially for this occasion, in order to brighten that special day with this gesture. Thanks to a great response from the employees, and according to the available resources, the cakes are delivered to the Home for the most important festivities during the year.

Moreover, at the employees’ initiative, a Common safe was established in the Software Production and Development Sector in 2006, in which the employees financially contribute monthly according to their personal possibilities. Thanks to the funds collected this way, in the past nine year, many humanitarian actions initiated in Banja Luka and other cities were helped.

As the company’s management points out that the continuous learning is an important development component, in every occasion, the company strives to invest in youth education. LANACO conducts that maxim through scholarships for talented students and pupils. Supporting young people in

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Plakat kompanije LANACO za stipendiste informacionih tehnologija, 2014. godine

LANACO poster for the information technology students, 2014

Stoga kompanija već nekoliko godina stipendira studente informacionih tehnologija koji će nakon završetka fakulteta dobiti priliku da rade ukompaniji. Stipendisti su redovni studenti druge, treće i četvrte godine fakulteta. Kriterijumi po kojima se studenti biraju su dobar prosjek ocjena i redovno davanje uslova za narednu školsku godinu.

Takođe, kompanija LANACO donirala je 2014. godine jedan dio softvera Generalnom sekretarijatu Vlade RS pod nazivom “Jedinstveni registar šteta Republike Srpske”. Projekat se sastoji od dva odvojena portala. Portal za administratore omogućava unos podataka o svim vrstama nepogoda (uključujući i poplave), administraciju i izvještavanje, dok je Javni portal dostupan putem interneta i služi za pretragu i uvid u unesene podatke.

education is especially important to LANACO and its development, since prosperity can be built only with knowledge. Therefore, for several years, the company provides scholarships for IT students that will get the chance to work in the company after graduation. The scholarship students are regular second, third and fourth year students. The criteria by which the students are chosen are good median grades and that they regularly meet the conditions for the enrolment in the next year of their study.

Additionally, the LANACO company had donated one part of software to the General Secretariat of the Republic of Srpska’s Government named “The Unified Damage Register of the Republic of Srpska” in 2014. The project consists of two separate portals. The Administrator portal enables the input of the data on all types of disasters (floods included), administration and reporting, while the Public portal is accessible via internet, and its purpose is to search and overview the entered data.

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Congratulations on your 25th

anniversary. Keep up the good

work and never stop inspiring.

Your partner, HP

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8 DRUGI O NAMA | OTHERS ABOUT US

DRUGI O NAMA

OTHERS ABOUT US

“MICROSOFT BIH”, PARTNER

Sa kompanijom LANACO sarađujemo od 2006. godine i tokom tih godina LANACO je postao jedan od naših najvećih partnera. Izuzetno smo zadovoljni tom saradnjom, pogotovo zbog činjenice da se ista razvija iz godine u godinu i rezultuje novim i inovativnim projektima. Sa rješenjima kao što su EduIS ili eObrazovanje, LANACO je značajno doprinio razvoju obrazovnog sistema i učinio ga spremnim za budućnost, a učenicima, nastavnicima i obrazovnim stručnjacima omogućio korišćenje savremenih tehnologija i tako značajno uticao na razvoj vještina potrebnih u XXI vijeku. Ono što bismo posebno istakli je to da je LANACO na vrijeme prepoznao vrijednost koju IT može donijeti svima i konstantno radi na uvođenju novih projekata i rješenja, tako da bismo izdvojili inovativnost kao jednu od bitnih karakteristika kompanije. LANACO će i u budućnosti igrati važnu ulogu u BiH u IT industriji, ali smo sigurni da se neće na tome zaustaviti, nego i nastaviti graditi svoju poziciju uspješne regionalne kompanije.

MICROSOFT BIH, PARTNER

We have been cooperating with LANACO company since 2006 and over the years LANACO has become one of our major partners. We are very satisfied with the cooperation, especially because of the fact that it is developing year after year and resulting in new and innovative projects. With solutions such as EduIS or eLearning, LANACO has significantly contributed to the development of the education system and prepared it for the future, and has also enabled students, teachers and educators to use modern technologies and thus significantly influenced the development of the skills needed in the twenty-first century. What we would particularly emphasize is that LANACO has recognized the value which IT can bring to everyone on time and it has been constantly working on introducing new projects and solutions, therefore we would single out innovativeness as one of the important features of the company. In future, LANACO will continue to play an important role in Bosnia and Herzegovina`s IT industry, and we are sure that it will not stop there, but it will also continue to build its position as a successful regional company.

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POSAO.BA, PRVI I VODEĆI PORTAL ZA OGLAŠAVANJE SLOBODNIH RADNIH POZICIJA U BOSNI I HERCEGOVINI

POSAO.BA, THE FIRST AND LEADING WEB PORTAL FOR ADVERTISING JOB POSITIONS IN BOSNIA AND HERZEGOVINA

Sa kompanijom LANACO uspješno sarađujemo od 2008. godine, a našu saradnju od početka karakteriše uzajamno uvažavanje, s obzirom na to da dijelimo zajedničku strast prema razvoju i unapređenju uposlenika kao najvažnijeg resursa u kompaniji. Posebno nas raduje otvorenost saradnika iz LANACO-a za usvajanje naših savjeta i sugestija, te spremnost na isprobavanje novih tehnika i pristupa u procesu regrutacije i traženju talenata. Pored korišćenja oglasnog prostora za objavu oglasa na portalu Posao.ba, kao najvažniji projekat na kojem sarađujemo izdvaja se „Najpoželjniji poslodavac“, gdje je LANACO u 2015. osvojio prvo mjesto u IT sektoru. Ovo priznanje ima veliki značaj, s obzirom na to da dolazi od korisnika našeg portala, odnosno aktivnih poslotražilaca koji su LANACO prepoznali kao kompaniju u kojoj žele da rade i razvijaju se, što je najbolja potvrda njihovog rada i vrijednosti. Uvažavajući ostale klijente i saradnike, LANACO bismo prije svega izdvojili zbog izuzetno korektne komunikacije, srdačnog pristupa i poslovne kulture koju uvažavaju. Izuzetno nam je zadovoljstvo što smo sa kompanijom LANACO rasli i sarađivali u proteklih sedam godina i vjerujemo da ćemo nastaviti podjednako uspješno sarađivati i u budućnosti.

RADIO SLOBODNA EVROPA, MEDIJ

Sa kompanijom LANACO sarađujemo više od decenije i moramo da izrazimo zadovoljstvo međusobnom komunikacijom, otvorenošću i susretljivošću cijelog tima kompanije. Nadamo se da će ta pristupačnost u saradnji nastaviti da se ostvaruje i u godinama pred nama. Saradnja s ovom kompanijom je medijsko- informativna i marketinška. Bilo koji oblik saradnje se odvijao i odvija na obostrano zadovoljstvo. LANACO se u odnosu na mnoge druge kompanije izdvaja po poslovnosti, etičnosti u poslovanju, ali i svakodnevnom tehnološkom napredovanju, ne samo u RS i BiH, već

We have been successfully cooperating with LANACO since 2008, and from the beginning our co-operation is characterized by mutual respect, since we share a common passion for the development and advancement of employees as the most important resource of the company. We are particularly pleased with the openness of our associates from LANACO when it comes to acquisition of our advices and suggestions, and willingness to try new techniques and approaches during the recruitment process and search for new talents. Besides their use of advertising space for publishing ads on the portal Posao.ba, we would single out “The most desirable employer” as the most important project on which we work together, in which LANACO won first place in the IT sector in 2015. This recognition is of great significance, since it comes from the users of our website, or active jobseekers who recognized LANACO as a company in which they want to work and evolve, which is the best proof of LANACO`s work and value. Taking into account other clients and associates, we would single out LANACO because of its extremely proper communication, affectionate approach and business culture that they cherish. We are very pleased that we grew and collaborated with LANACO during the past seven years and we believe that we will continue to successfully cooperate in the future.

RADIO SLOBODNA EVROPA, THE MEDIA

We cooperate with LANACO company for more than a decade and we want to express our satisfaction with the mutual communication, openness and kindness of the entire team of the company. We hope that the same kind of cooperation will be achieved in the years ahead. Wecooperate with this company on informative and marketing level. Any form of cooperation that has happened, or is happening now, results in mutual satisfaction. Compared to many other companies,

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i u cijelom regionu. Dokaz za to je da je LANACO prepoznat daleko van granica regije. Nadamo se da će kompanija LANACO i dalje napredovati, te nastaviti razvijati poslovanje, što će biti samo dodatna podrška brendiranju kompanije.

MEĐUNARODNA ORGANIZACIJA AIESEC BANJA LUKA, NVO

Međunarodna organizacija AIESEC Banja Luka 2014. godine dobila je na poklon informacioni sistem pod nazivom AIESEC-IS. Informacioni sistem je u cjelosti doniran od strane kompanije LANACO u okviru projekta “Stručna praksa”, na kojem su radili studenti i studentkinje ETF-a i PMF-a. Ovaj IS nam je omogućio lakši i sveobuhvatniji pristup informacijama o čitavoj kancelariji s obzirom na veći broj članova u datom periodu i dinamičnijoj atmosferi po pitanju projekata. LANACO se prvi obratio studentskoj organizaciji AIESEC u cilju da pomogne i doprinese bržem razvoju najveće studentske organizacije na svijetu, konkretno kancelarije u Banjaluci. Zahvalni smo na izuzetno profesionalnom pristupu i uvijek ispoštovanim rokovima, kao i na prepoznatom značaju ove organizacije za grad Banjaluku i njene studente.

NOVINSKA AGENCIJA REPUBLIKE SRPSKE SRNA, MEDIJ

Sa kompanijom LANACO naša novinska agencija ima uspješnu dugogodišnju saradnju. Kao medijska

LANACO stands out for its business performance and ethics, and also for its daily technological progress, not only in the RS and BiH, but in the entire region. This is proven by the fact that LANACO has been recognized far beyond the borders of the region. We hope that LANACO will continue to advance and continue to expand its business which will additionally support the branding of the company.

INTERNATIONAL ORGANIZATION AIESEC BANJA LUKA, NGO

In 2014, the International Organization AIESEC Banja Luka has received an information system called “AIESEC- IS”. The information system was entirely donated by LANACO company as a part of the project called “Stručna praksa” which was prepared by students of the Faculty of Electrical Engineering and the Faculty of Science. This information system enabled us easier and more extensive access to information in the whole office considering the increasing number of members in a given period and more dynamic atmosphere in terms of projects. LANACO was first to approach AIESEC in order to assist and contribute to the faster development of the largest student organization in the world, with the office in Banja Luka. We are grateful for the extremely professional approach and constantly respected deadlines, as well as for the recognition of the importance of this organization for the city of Banja Luka and its students.

REPUBLIKA SRPSKA NEWS AGENCY “SRNA”, THE MEDIA

Our news agency has a long successful cooperation with LANACO company. As a media company, SRNA daily monitors and acknowledges the achievements of this company. LANACO does not only develop in its domain of business, but it looks for solutions to a number of issues in other fields. This company selflessly tries to help others to achieve better results and use their potential. This can be clearly noted

Fortinet – The Threats Stop Here

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www.fortinet.com

http://www.fortinet.com/


kuća, SRNA svakodnevno prati i uočava dostignuća ove kompanije. LANACO ne samo da se razvija u svom domenu poslovanja, već traži odgovore i na brojne probleme u drugim oblastima. Ova kompanija nesebično pokušava da pomogne i drugima da dostignu bolje rezultate i iskoriste svoj potencijal. To je najprimjetnije u oblasti donatorstva i stipendiranja, obrazovanja studenata i učenika, ali i

208 u organizovanju brojnih stručnih kurseva, seminara i sličnih edukativnih konferencija. Svoju nesebičnost i brigu o drugima kompanija LANACO iskazala je u brojnim prilikama, ali i neprilikama. LANACO je, što se sa punim pravom može reći, firma 21. vijeka.

ZP “ELEKTROKRAJINA” A.D. BANJA LUKA, KLIJENT

Saradnja “Elektrokrajine” sa kompanijom LANACO počela je 1998. godine. LANACO se izdvaja od drugih po visokom profesionalizmu, brzoj intervenciji i efikasnošću u izvršavanju ugovorenih obaveza, kako u isporuci opreme, tako i u izradi projektnih rješenja. Posebno bismo naglasili zaposlene u ovoj kompaniji, koji su veoma posvećeni izvršavanju radnih zadataka i otklanjanju uočenih problema, što utiče na postizanje zadovoljstva krajnjih korisnika. Velika prednost kompanije je i njena usluga kompletnog sistem integratora, što znači rješavanje svih potreba najsloženijeg informacionog sistema sa samo jednim dobavljačem. LANACO u budućnosti vidimo kao kompaniju koja radi na daljem usavršavanju i praćenju novih informacionih trendova i njihovoj praktičnoj primjeni, kao i izlasku na međunarodno tržište.

through the donations and scholarships, education of students, and also through the organization of numerous professional courses, seminars and similar educational conferences. LANACO expressed its selflessness and care for other companies on numerous occasions. It may rightfully be said that LANACO is a company of the 21st century.

ZP “ELEKTROKRAJINA” A.D. BANJALUKA, THE CLIENT

Cooperation between Elektrokrajina and LANACO began in 1998. LANACO is different from other companies because of its high professionalism, rapid intervention and efficiency in the performance of contractual obligations, the delivery of the equipment and the development of project solutions. We would particularly emphasize the efficiency of the employees of this company, who are very committed to executing

EKAPIJA, MEDIJ

Portal eKapija bilježi uspješnu saradnju sa kompanijom LANACO, pogotovo u posljednje dvije godine, kada eKapija kontinuirano izvještava o uspješnim koracima ove banjalučke kompanije. S obzirom na to da se sve više govori da sektor informaciono-komunikacionih tehnologija ima sve veći uticaj na lagani ekonomski rast, LANACO će zasigurno imati jednu od glavnih uloga kada je riječ o BiH. Portal eKapija izvještavao je i o izlaganju LANACO-a na londonskom “BETT Show”, a tada su učestvovali kao jedina IT kompanija iz regiona. Profesionalizam, ažurnost i želja da eKapiji pruže pravovremene informacije čini da se uvijek radujemo saradnji sa kompanijom LANACO.

tasks and finding solutions to problems, which affects the achievement of customer satisfaction. The big advantage of the company is service of complete system integrator, which means that it addresses all the needs of the most complex information systems with a single supplier. In the future we see LANACO as a company that will be working on the further development and monitoring of new information trends and their practical implementation, as well as finding its place on the international market.

EKAPIJA, THE MEDIA

eKapija has successful cooperation with LANACO company, especially in the last two years when eKapija continuously reports about the successes of this Banjaluka-based company. Since it is more and more evident that the sector of information and communication technology has an impact on

slow economic growth, LANACO will have one of the major roles when it comes to economy of Bosnia and Herzegovina. eKapija reported about LANACO`s presentation at BETT Show in London, and they were the only regional IT company that participated. LANACO`s professionalism, accuracy and desire to provide us with timely information make us always look forward to our cooperation.

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Naslovna Tenderi Firme Ko je ko Događaji Poslovni savjeti & Ideje Poslije posla Poslovne vijesti Nekretnine & gradnja Intervjui Lične finansije Na današnji dan Galerije

Nebojša Ninić, generalni direktor kompanije "Lanaco" ‐ Programi "Dositej" i "Eduis" uvršteni u publikaciju Univerziteta Kembridž

Četvrtak, 20. 02. 2014.|13:00 | Izvor: eKapija

Banjolučka kompanija "Lanaco", koja kreira informacione sisteme, do sada je sarađivala sa više od 1.000 klijenata iz različitih sektora, a koji su tragali za kvalitetnim softverskim rješenjima. Među mnogim proizvodima koji stvara "Lanaco" tim, poslednjih godina priča se od "Dositeju" i "Eduisu". Ovi programi su implentirani u školama širom RS, a i svijet je čuo za njih, te se dobra praksa širi i izvan granica BiH.

Želja "Lanaca" je da svako dijete u RS koristi računar u svom obrazovanju, kako bi mu kasnije, sve stečene vještine mogle pomoći u karijeri i životu.

Nebojša Ninić Sa generalnim direktorom kompanije "Lanaco" Nebojšom Ninićem razgovarali smo o aktuelnostima u njihovom poslovanju,

šta je potrebno znati pri izboru softvera i koji su im planovi za ovu godinu.

eKapija: "Lanaco" je bio jedini učesnik iz regiona na nedavno održanom sajmu "BETT Show 2014" u Londonu. Kako ste zadovoljni učešćem i da li su dogovorene neke saradnje?

‐ Veoma smo zadovoljni promocijom naših projekata u obrazovanju u Londonu. Činjenica je da smo bili jedini iz regiona na najvećem svjetskom sajmu primjenjenih informacionih tehnologija "BETT Show 2014" koji je posjetilo oko 40.000 ljudi. Razgovarali smo sa ljudima iz "Microsoft"‐a, "Intel"‐a, "Acer"‐a, "Net Support"‐a i drugih velikih kompanija o nastavku saradnje na postojećim, kao i na budućim projektima. Veliko interesovanje za projekte "Eduis" i "Dositej" su iskazali posjetioci iz Ujedinjenih Arapskih Emirata, Saudijske Arabije i drugih bliskoistočnih zemalja, ali i Portugalci, Španci, Poljaci i Turci. Primjećeni smo i od strane Kembridž Univerziteta, koji je projekte "Eduis" i "Dositej" uvrstio u svoju publikaciju "Guide to Excellence" koja će biti distribuirana u 17.000 obrazovnih i državnih institucija u čitavom svijetu.


“FUJITSU”, PARTNER

LANACO je više od jedne decenije u našoj partnerskoj mreži, a otkako smo prije sedam godina otvorili predstavništvo u Srbiji, koje je odgovorno i za poslovanje u BiH, naša saradnja je sada više nego partnerska, u pravom smislu riječi, s odličnim

210 iskustvom. Kompanija LANACO je definitivno jedna od rijetkih IT kuća u našem cijelom okruženju koja ima jasnu strategiju svog nastupa, a koji nije baziran samo na klasičnoj prodaji IT proizvoda i usluga. LANACO je otišao korak dalje u smjeru društvene odgovornosti, s ciljem optimizacije i unapređenja elektronskih usluga koje su u službi građana i podizanja samosvijesti odgovornih institucija o potrebama za unapređenje savremenih IT usluga koje olakšavaju svakodnevni život građana, a državni aparat čine daleko efikasnijim. LANACO u budućnosti i dalje vidimo kao našeg velikog partnera, a ovu saradnju smatram veoma važnom za dalji rad i širenje proizvoda i usluga naše kompanije. LANACO sa svojim ljudskim resursima, velikim tehničkim znanjem i praćenjem modernih tehnologija polako prerasta postojeće fokus tržište i, po nama, ima veliki potencijal za širenje u regionu.

“NEZAVISNE NOVINE” I NES RADIO, MEDIJ

“Nezavisne novine” od svog osnivanja sarađuju sa kompanijom LANACO, koja je za naše potrebe kreirala programe za redovno vođenje poslovanja, projektovala i izrađivala računarske i telekomunikacione mreže, te obavljala isporuku, instalaciju i održavanje računarske opreme. O samom kvalitetu i profesionalizmu LANACO-a možda najbolje govori kontinuitet naše saradnje koji traje već 20 godina. Kao komparativnu prednost ove kompanije ističemo izuzetno visok nivo profesionalizma u odnosu sa klijentima, te odgovornosti i inovativnosti u oblasti informacionih tehnologija, što ovu kompaniju svakako čini liderom u regionu. Veoma visok nivo društvene odgovornosti, doprinos razvoju nauke i tehnologije, te ogromna ulaganja u mlade i talentovane studente koji postaju vrhunski kadrovi

FUJITSU, THE PARTNER

LANACO is in our partner network for more than a decade, and after we opened a representative office in Serbia seven years ago, which is responsible for operations in Bosnia and Herzegovina, we have more than just simple partnership cooperation which turned out to be great experience. LANACO company is definitely one of few IT companies in our environment that has a clear strategy in their performance, which is not based solely on classical sale of IT products and services. LANACO took a step further in the direction of social responsibility in order to optimize and improve the electronic services that are at the service of citizens and improvement of self-awareness of the institutions responsible for the promotion of modern IT services that can make the daily lives of citizens easier and the state apparatus far more efficient. In the future we see LANACO as our important partner, and we consider this cooperation to be very significant for future work and expansion of our products and services. With its human resources, high technical expertise and monitoring of modern technologies, LANACO is slowly overgrowing the current market and it has a great potential to expand regionally.

NEZAVISNE NOVINE AND RADIO NES, THE MEDIA

Since the founding, Nezavisne novine have been working with LANACO company, which has created custom made programs for the orderly running of business, designed and created computer and telecommunication networks, performed the delivery, installation and maintenance of computer equipment. The best confirmation of LANACO`s professionalism and the quality of its services is our continuous cooperation that lasts for 20 years now. As one of the comparative advantages of this company we can emphasize an extremely high level of professionalism in the relationship with customers, and responsibility and innovativeness in the IT field, what certainly makes this company a leader in the region. Very high level of social responsibility, contribution to the

u oblasti IT-a izdvaja LANACO kao pozitivan primjer svim privrednim subjektima u BiH. Želja nam je da i u budućnosti ova kompanija nastavi istim smjerom i s istom snagom. “Nezavisne novine” i Nes radio će biti tu da pruže podršku i javnosti prezentuju rezultate kompanije LANACO.

development of science and technology, and a huge investment in the young and talented students who become excellent experts in the IT field make LANACO stand out as a great example to all economic entities in Bosnia and Herzegovina. We wish that in the future the company continue its work in the same direction

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UNICREDIT BANK BANJA LUKA, KLIJENT

Sa kompanijom LANACO sarađujemo dugi niz godina i veoma smo zadovoljni sveukupnom saradnjom. Kad govorimo o najbitnijim projektima, istakli bismo kurseve naprednog Excela i ExceliBI koje je LANACO organizovao za naše radnike u aprilu i maju 2015. godine. Ono što izdvaja LANACO od drugih kompanija je velika stručnost njegovih zaposlenih, njihova organizovanost, susretljivost i ogromna ponuda različitih usluga koje je kompanija u mogućnosti da pruži kako postojećim, tako i budućim klijentima. LANACO se već neko vrijeme izdvaja kao jedna od vodećih IT kompanija kod nas i vjerujemo da će i dalje ići uzlaznom putanjom i postati jedna od vodećih kompanija i u širem regionu.

AMERIČKA TRGOVAČKA KOMORA U BIH (AMCHAM)

Američka trgovačka komora u BiH s ponosom ističe saradnju sa kompanijom LANACO, koja je od 2003. godine do danas u našem članstvu učestvovala u bezbroj događaja/inicijativa usmjerenih na poboljšanje poslovne klime u BiH. Svojom strategijom društveno korisne kompanije doprinosila je i brojnim humanitarnim aktivnostima u organizaciji Američke trgovačke komore u BiH, te s tim u vezi AmCham BiH koristi ovu priliku da čestita 25 godina uspješnog rada I postojanja najvećoj privatnoj IT kompaniji i sistem integratoru u Bosni i Hercegovini.

and with the same force. Nezavisne novine and radio

Nes will be there to support LANACO and to present its achievements to the public.

UNICREDIT BANK BANJALUKA, THE CLIENT

We are cooperating with LANACO company for many years and we are very pleased with the overall cooperation. When we talk about the most important projects, we would point out courses of advanced Excel and ExceliBI programmes that were organized by LANACO for our workers in April and May of 2015. What distinguishes LANACO from the other companies is a great expertise of its employees, their organization, assistance, and huge amount of different services that the company is able to offer to both existing and future clients. For some time now, LANACO stands out as one of the leading IT companies in our country and we believe it will continue to grow and will become one of the leading companies in the region.


RADIO-TELEVIZIJA BOSNE I HERCEGOVINE, MEDIJ

Saradnja BHRT-a i kompanije LANACO traje od samog osnivanja Informativno-tehničkog centra Banjaluka. Do sada smo najviše sarađivali u pogledu opremanja računarskom opremom i obezbjeđivanjem internet mreže za potrebe ITC Banja Luka, kao i servisiranjem

212 te opreme. Naša saradnja traje dugi niz godina i u potpunosti smo zadovoljni uslugama i odnosom kompanije LANACO prema nama i našim potrebama.

“ELEKTRO-BIJELJINA, KLIJENT

Saradnja naše dvije kompanije je više nego uspješna, a izdvojio bih jednu vrlo korektnu i profesionalnu komunikaciju, prije svega zaposlenih u LANACO-u, koji su se prema nama pokazali kao vrlo odgovorni, profesionalni, tekoji su se uvijek trudili da maksimalno budu posvećeni zadatku koji imaju. LANACO je sigurno jedna od najvećih IT kompanija u regionu sa potencijalom da bude veoma respektabilna i na međunarodnom tržištu. Usluge i inovacije koje LANACO iz dana u dan pokazuje daju nam za pravo da svrstamo ovu kompaniju među najozbiljnije kompanije u regionu, ne samo u IT sektoru, već generalno. Cijeneći dosadašnje iskustvo i vrlo dobru saradnju koju smo imali, smatramo da će kompanija LANACO brzo prerasti u jednog od lidera u IT sektoru u regionu, a njegovi zaposleni svojim potencijalom i uloženim radom to i zaslužuju.

N1 INFO, MEDIJ

Saradnja između N1 i kompanije LANACO traje više od godinu i po dana i do sada je bila veoma intenzivna i na vrlo visokom nivou. Ono po čemu bismo izdvojili LANACO je brzina njihovog djelovanja, ali i lakoća komunikacije. Pohvalili bismo mladost i stručnost zaposlenih u LANACO-u, koji su u mnogo čemu doprinijeli našoj uspješnoj saradnji. Kad govorimo o budućnosti, LANACO vidimo kao kompaniju koja je izašla iz domaćih okvira i proširila se na druga tržišta.

RADIO AND TELEVISION OF BOSNIA AND HERZEGOVINA, THE MEDIA

Cooperation between BHRT and LANACO company exists since the founding of the Information and Technical Centre Banja Luka. Until now we mostly cooperated by delivering the computer equipment, by providing the Internet network for ITC Banja Luka and by servicing that equipment. Our cooperation lasts for many years and we are fully satisfied with the services and relationship that LANACO company provides to us.

ELEKTRO BIJELJINA, THE CLIENT

Cooperation between our two companies is more than successful, and I would emphasize very proper and professional communication used by LANACO`s employees, who appeared to us as responsible, professional, and who always tried to be maximally dedicated to the task they had. LANACO is certainly one of the largest IT companies in the region with the potential to become very respectable in the international market. Services and innovations that LANACO presents to us day after day, give us the right to classify this company among the most prominent companies in the region, not only in the IT sector, but in general. Appreciating previous experience and very good cooperation we have had, we believe that LANACO company will quickly turn into one of the leaders in the IT sector in the region, and due to their potential and hard work, its employees deserve it.

N1 INFO, THE MEDIA

Cooperation between N1 and LANACO company lasts more than a year and a half and so far it has been very intense and on a high level. We would single out LANACO because of the fast pace of their work, and also the ease of communication. We would commend the youth and the expertise of LANACO`s employees, which contributed to our successful cooperation in many ways. When we talk about the future, we see

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„25 godina entuzijazma, profesionalnosti i insistiranja na znanju stvorilo je najpouzdanijeg partnera u Bosni i Hercegovini. Radujemo se budućoj saradnji!“

Fujitsu je vodeća japanska kompanija za informaciono-komunikacione tehnologije, koja nudi kompletan

asortiman tehnoloških proizvoda, rješenja i usluga. Oko 159.000 Fujitsu zaposlenih radi za Fujitsu kupce u više

od 100 zemalja. Mi koristimo naše iskustvo i moć informaciono-komunikacionih tehnologija kako bismo

oblikovali budućnost društva zajedno sa našim klijentima.


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FOND ZDRAVSTVENOG OSIGURANJA RS, KLIJENT

S obzirom na to da je LANACO najveća IT kompanija u Bosni i Hercegovini, ali i među liderima u regionu, zadovoljstvo nam je što smo uspostavili saradnju još prije 14 godina i sve protekle godine uspješno sarađivali na brojnim projektima koji su u znatnoj mjeri unaprijedili informacioni sistem Fonda. Partnerstvo LANACO-a sa najvećim međunarodnim kompanijama kao što su “Microsoft”, “Fujitsu”, HP, te saradnja sa vodećim kompanijama u BiH i regionu, te na stotine referenci, dovoljno govori o ugledu i uspjesima koje je LANACO postigao u proteklih 25 godina. Osim toga, saradnja LANACO-a sa međunarodnim kompanijama i učešće na brojnim svjetskim sajmovima doprinosi i promociji Republike Srpske. Takođe, kao kompanija koja je najveći sistem integrator u BiH značajno unapređuje privredni ambijent i jača našu poslovnu zajednicu. Inovativnost i profesionalnost koje pokazuje LANACO u svom radu garancija su da ova kompanija i u budućnosti može da računa na saradnju sa vodećim kompanijama, domaćim i međunarodnim, te da dalje gradi svoj integritet u svijetu informacionih tehnologija.

KLIX.BA, MEDIJ

LANACO i Klix.ba su nešto intenzivnije sarađivali u periodu mart - maj 2014. godine kad smo oglašavali, odnosno izvještavali javnost o projektima VMware i konkursu o kreiranju vizuelnog identiteta kompanije LANACO. Kroz saradnju i saopštenja koja smo objavljivali stekli smo dojam da se radi o profesionalnoj, pouzdanoj i društveno odgovornoj kompaniji koja sluša puls tržišta i u skladu s tim reaguje. S ovakvim pristupom prema tržištu i interesnim grupama, te konstantnim ulaganjem u znanje, tehnologiju i promociju projekata, LANACO bi trebalo da ima svijetlu i uspješnu budućnost.

LANACO as a company that came out of the domestic frameworks and has spread on the other markets.

RS HEALTH INSURANCE FUND, THE CLIENT

Since LANACO is the largest IT company in Bosnia and Herzegovina, and it is also among the leaders in the region, we are pleased that we have established our cooperation 14 years ago and all these years we have successfully cooperated on numerous projects that significantly improved the information system of the Fund. LANACO’s partnership with the biggest international companies such as Microsoft, Fujitsu, HP, and cooperation with leading companies in BIH and in the region, as well as hundreds of references, says enough about the reputation and successes that LANACO achieved during the past 25 years. In addition, LANACO’s cooperation with international companies and participation at numerous international exhibitions contributes to the promotion of Republic of Srpska. Also being a company that is the largest system integrator in BIH, it is improving economic environment and strengthening our business community. Innovativeness and professionalism shown in LANACO`s work are a guarantee that the company will be able to count on the cooperation with leading local and international companies, and to continue building its integrity in the world of information technology.

KLIX.BA, THE MEDIA

LANACO and Klix.ba cooperated more intensely in the period from March to May 2014, when we advertised, i.e. reported about VMware projects and the competition for creating a visual identity for LANACO company. Through our collaboration and releases that we published, we got the impression that this is a professional, reliable and socially responsible company that listens to the pulse of the market and reacts according to it. With this approach towards the market and interest groups, and by constantly investing in knowledge, technology and promotion of projects, LANACO should have bright and prosperous future.

AGENCIJA ZA LIJEKOVE I MEDICINSKA SREDSTVA BOSNE I HERCEGOVINE, KLIJENT

Sa kompanijom LANACO sarađujemo od 2010. godine i od tada do danas smo radili na nekoliko projekata, te smo ostvarili veoma dobru saradnju koja je proistekla kao rezultat zajedničkog povjerenja i kvalitetnog rada. Ono što LANACO-u daje notu prepoznatljivosti jeste raspolaganje vrhunskim stručnjacima, dobro opremljenim prostorom i izuzetno kvalitetnom opremom. U oblasti kojom se bavi, LANACO u budućnosti vidimo kao lidera na teritoriji cijele BiH i kao jednu od vodećih IT firmi na Balkanu, sa značajnom pozicijom u Evropi. Stručni tim LANACO-a vidimo kao tim koji uredno i na vrijeme izvršava sve preuzete obaveze prema našoj agenciji.

ALTERNATIVNA TELEVIZIJA, MEDIJ

Sa kompanijom LANACO sarađujemo više od decenije. Uspješno smo sarađivali na polju edukacije i isporuke opreme, gdje bismo istakli stručnost, kao i kvalifikovanost LANACO-a da izvede napredne projekte. U svjetlu razvoja informacionih tehnologija, imati kompaniju LANACO kao poslovnog partnera za razvoj i podršku televizijskog biznisa je privilegija. Imati za strateškog partnera kompaniju koja je po obimu i složenosti IT poslovanja atipična za naše prostore više je od odlične poslovne saradnje i predstavlja sigurnost i podršku u razvoju vlastitog biznisa. LANACO u budućnosti vidimo kao regionalnog lidera u sektoru informacionih tehnologija.

“OPTIMA GRUPA”, KLIJENT

Sa kompanijom LANACO sarađujemo duže od pet godina i naša saradnja je bila uspješna do sada. Kao najbitnije poslove koje smo radili, izdvojio bih prije svega izvođenje instalacija i podešavanje mrežne opreme. Pored toga, LANACO nam je do sada u nekoliko navrata omogućio edukaciju i pružio podršku. Kompanija LANACO se najviše izdvaja po svom kvalitetnom i stručnom kadru, koji je uvijek do

THE AGENCY FOR MEDICAL PRODUCTS AND MEDICAL DEVICES OF BOSNIA AND HERZEGOVINA, THE CLIENT

We have been cooperating with LANACO company since 2010 and since then we have been working on several projects, and we have achieved a very good cooperation that has arisen as a result of mutual trust and quality work. LANACO is recognizable for its outstanding professionals, well-equipped work space and high-quality equipment. In the future, we see LANACO as a leader on the BIH territory and as one of the leading IT companies in the Balkans, with a significant position in Europe in its field of expertise. We see LANACO’s team of experts as a team that properly and timely performs all the obligations they have towards our agency.

ALTERNATIVNA TELEVIZIJA, THE MEDIA

We cooperate with LANACO for more than a decade. We have successfully cooperated in the field of education and the delivery of equipment, and we would point out LANACO`s expertise and qualification in the performance of advanced projects. Living in time of the development of information technologies, it is a privilege to have LANACO as a business partner for the development and support of the television business. Having the company that is in scope and complexity of IT operations atypical for our region for a strategic partner is more than great business cooperation and it provides safety and support in the development of our own business. In the future we see LANACO as a regional leader in the sector. of information technologies.

OPTIMA GROUP, THE CLIENT

We cooperate with LANACO company for more than five years, and our cooperation has been successful so far. As the most important work we had done, firstly

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sada izlazio u susret nama iz “Optima grupe”. U pitanju su odlični ljudi s kojima sarađujemo. Smatramo da će kompanija LANACO nastaviti da se razvija na ovaj način u budućnosti i da još dugo uspješno posluje.

“ORACLE”, PARTNER

216 Kompanija “Oracle” je prije 13 godina prepoznala LANACO kao kompaniju sa potencijalom da na tržištu BiH može da implementira najnaprednije tehnologije koje imamo u ponudi. Dugogodišnja saradnja rezultovala je brojnim uspješnim projektima. LANACO od samog početka posluje sa najvećim svjetskim vendorima u IT industriji, uključujući i nas. Vrhunski standardi u razvoju, implementaciji i održavanju rješenja doveli su kompaniju LANACO u poziciju da može da pokrije sve potrebe klijenata za modernim tehnologijama. Danas je LANACO jedna od najvećih sistem integratorskih kompanija u BiH i šire, sa implementiranim standardima i procedurama kvaliteta. Kompaniju vidimo kao regionalnog lidera u IT industriji, sa potencijalom da svoje proizvode, usluge i rješenja može da ponudi na evropskom i svjetskom tržištu.

NEZAVISNA NOVINSKA AGENCIJA ONASA, MEDIJ

Naša agencija posluje već 21 godinu, tako da od svojih početaka uspješno sarađujemo sa kompanijom LANACO. Nadamo se da ćemo ostvariti uspješnu poslovnu saradnju i u budućnosti. U današnjem svijetu informacione tehnologije se koriste u svim segmentima života, a imajući ovo u vidu, kompanija LANACO ima pred sobom svijetlu budućnost u kojoj će vjerovatno postati regionalni lider u IT oblasti, poznat po zaokruženoj ponudi i uslugama u čijem centru pažnje se nalazi sam klijent. Društvena odgovornost, uspješno poslovanje i stručan kadar glavne su karakteristike kompanije LANACO te im stoga želimo da i u narednom periodu nastave da se razvijaju u ovom pravcu.

I would point out setup of installation and network equipment. Besides that, on several occasions LANACO provided us with training and support. LANACO company can mostly be distinguished by its high quality and professional staff, which so far reached out Optima Group whenever we needed them. Those are great people with whom we cooperate. We believe that the LANACO will continue to develop in this way in the future and to successfully operate for a long time.

ORACLE, PARTNER

Thirteen years ago, Oracle saw LANACO as a company with the potential to implement the most advanced technology that we have to offer on the market of Bosnia and Herzegovina. Our long-term cooperation has resulted in numerous successful projects. From the very beginning LANACO cooperates with the world’s largest vendors in the IT industry, including us. Top standards in the development, implementation and maintenance of solutions have led LANACO to a position from which it can fulfil all the needs its clients have for modern technology. Today, LANACO is one of the largest system integrator companies in BIH and beyond, with implemented quality standards and procedures. The company is seen as a regional leader in the IT industry, with the potential to offer its products, services and solutions to European and world markets.

THE INDEPENDENT PRESS AGENCY ONASA, THE MEDIA

Our agency has been operating for 21 years, and from our beginning we have successfully collaborated with LANACO. We hope that we will achieve successful cooperation in the future. In today’s world information technologies are used in all aspects of life, and taking this into account, LANACO has a bright future ahead, and it is likely to become a regional leader in the IT area, known for its complete service and its services

HYPO ALPE-ADRIA-BANK A.D. BANJA LUKA, KLIJENT

Hypo Alpe-Adria banka već cijelu deceniju ostvaruje veoma uspješnu saradnju sa kompanijom LANACO. Veliki bankarski sistemi, kao što je sistem Hypo banke, zahtijevaju od spoljnih partnera visok nivo profesionalizma i konstantnu dostupnost, a LANACO se dokazao kao veoma odgovorna kompanija na oba polja. Iskreno se nadamo da će kompanija LANACO u budućnosti nastaviti s uspješnim poslovanjem, praćenjem modernih trendova, usavršavanjem svojih zaposlenih kao što su i do sada radili, te na taj način održati karakter pouzdanog partnera za implementaciju kompleksnih rješenja i potvrditi ulogu jedne od vodećih IKT kompanija u regionu.

that put clients at the centre of attention. Social responsibility, successful business operations and professional personnel are the main characteristics of LANACO and therefore we would like it to continue to develop in this direction in the future.

HYPO ALPE-ADRIA-BANK A.D. BANJALUKA, THE CLIENT

For the last decade, Hypo Alpe-Adria Bank has been achieving a very successful collaboration with LANACO Company. The large banking systems, such as the system of Hypo Bank, require a high level of professionalism and constant availability from their external partners, and LANACO has proven to be a responsible company in both cases. We sincerely

hope that in the future LANACO will continue to run successful business, follow the modern trends, invest in education of its employees as they have been doing so far, and that in this way they will maintain the character of a reliable partner for implementation of complex solutions and confirm the role as one of the leading ICT companies in the region.

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2 1

INTERVJU

Nebojša Ninić: Danas je lakše započeti biznis, ali je veća konkurencije

Nebojša Ninić, generalni menadžer kompanije LANACO ističe kao posebnu osobinu u

poslovanju što kompanija nema kreditnih zaduženja, najavljuje osnivanje tehničkog

kampusa u Banja Luci, kao i nova zapošljavanja. Trenutno preko 20 odsto prihoda ostvaruju

izvan tržišta BiH, a smatra da je potrebna veća inicijativa privatnog sektora kada je u pitanju

podrška mladim obrazovanim ljudima.


“KASPERSKY LAB”, PARTNER KASPERSKY LAB, THE PARTNER

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Naše partnerstvo počelo je 2008. godine, da bi nakon vrlo kratkog vremena LANACO postao naš Zlatni partner, što dokazuje njihovu predanost da razviju IT bezbjednosno tržište u BiH, koristeći naše proizvode i usluge. Tokom godina ostvarili smo brojne i veoma uspješne projekte s kompanijom LANACO, koja je i jedan od najvećih sistem integratora u regiji sa velikim brojem sposobnih IT stručnjaka u različitim područjima. Zajedno sa kompanijom LANACO u stanju smo izvršiti, ali i implementirati naša bezbjednosna rješenja za najzahtjevnije kupce, bez obzira na njihovu veličinu. LANACO u budućnosti vidimo kao regionalnog lidera u IT oblasti, ali i kompaniju koja će razvijati svoja bezbjednosna rješenja zajedno s nama i koja će zajedno otvarati neka nova i zanimljiva tržišta.

KANCELARIJA VISOKOG PREDSTAVNIKA U BIH (OHR), KLIJENT

Saradnja OHR-a sa kompanijom LANACO veoma je uspješna već nekoliko godina. Kao vrhunac naše saradnje istakli bismo veliki broj izvanrednih obuka kroz koje su naši zaposleni prošli upravo u ovoj kompaniji. Od drugih kompanija LANACO se izdvaja prije svega po svojoj profesionalnosti i kvalitetu održanih treninga, a pored toga i po izvanrednom pristupu trenera, te kvalitetu ponuđenog didaktičkog materijala. Zaista smo imali izvanrednu komunikaciju sa zaposlenima u toj kompaniji, o kojima imamo pozitivno mišljenje. Upravo ovo prethodno navedeno potvrđuje samo ulogu LANACO-a, kao jednog od lidera u IT sektoru u RS i BiH. Nadamo se da će naša saradnja i u budućnosti biti veoma uspješna kao i do sada.

Our partnership began in 2008, and after a very short time, LANACO has become our Gold Partner, which demonstrates their commitment to develop the IT security market in BIH, using our products and services. Over the years, we have realized a number of very successful projects with LANACO which is one of the largest system integrators in the region with a large number of skilled IT professionals responsible for various fields. Working with LANACO, we are able to perform, but also to implement our security solutions for the most demanding customers, regardless of their size. In the future we see LANACO as a regional leader in the IT field, but also as a company that will, with our help, develop its own security solutions and it will jointly open a new and interesting markets.

THE OFFICE OF THE HIGH REPRESENTATIVE IN BIH (OHR), THE CLIENT

OHR`s cooperation with LANACO has been very successful for several years now. As the highest point of our cooperation, I would point out a large number of exceptional trainings, which our employees have just gone through at this company. Compared to the other companies, LANACO stands out primarily for its professionalism and quality of training courses, and in addition to that they stand out for remarkable approach of the trainers, and the quality of the offered didactic material. We really had excellent communication with the company’s employees of which we have a positive opinion. Precisely this confirms LANACO`s role as one of the leaders in the IT sector in the RS and BIH. We hope that our cooperation will continue to be very successful as it has been so far.

PC PRESS, MEDIJ PC PRESS, THE MEDIA

Kompanija LANACO je partner PC Pressa nešto duže od dvije godine, a uvjereni smo da će se naša saradnja nastaviti i u narednom periodu. Razlog tome je što kompanija LANACO posvećuje mnogo pažnje edukaciji u oblasti IKT-a i prepoznaje neophodnost kontinuiranog ulaganja u obrazovanje i usavršavanje. IT stručnjak budućnosti mora da posjeduje nekoliko vještina: smisao za razvoj i programiranje, znanje kako se rukovodi projektom, konsultantske vještine, ali i svijest o tome da proces obrazovanja u ovoj oblasti nije konačan, već se mora konstantno raditi na usavršavanju. LANACO kroz program svojih obuka i kurseva iz domena organizacije poslovanja i integracije tehnologija u poslovne procese omogućava upravo to, permanentno usavršavanje, koje kao krajnji rezultat obezbjeđuje dobre kadrove koji su u stanju da praktično primijene sve prednosti tehnologije i time unaprijede poslovanje svojih kompanija, ali i razvoj čitave IKT zajednice.

LANACO has been PC Press` partner for over two years now and we are confident that our cooperation will continue in the future. The reason for this is a fact that LANACO devotes a lot of attention to education in the field of ICT and recognizes the need for continuing investment in education and training. An IT professional of the future must possess a number of skills: a sense of development and programming, knowledge of how to manage the project, consulting skills, but also the awareness that the process of education in this field is not final, but that one must constantly work on the improvement. Through its training programs and courses in the field of business organization and the integration of technology into business processes LANACO provides just that, constant improvement, that provides professionals which are able to practically apply all the benefits of technologies and thus improve the business of its company, and the development of the whole ICT community.

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RITE UGLJEVIK, KLIJENT

Naša saradnja uspješno traje već preko 15 godina. LANACO je danas jedna velika IT kompanija, posebno za nivo BiH i bivše Jugoslavije. Izdvojili bismo veoma značajne reference koje su ostvarili tokom svih ovih godina, širok spektar usluga koje nude, kao i brigu koju

220 iskazuju prema zaposlenima i njihovim porodicama,

RITE UGLJEVIK, THE CLIENT

Our cooperation successfully lasts for over 15 years. Today, LANACO is a large IT company, especially in Bosnia and Herzegovina and the territory of former Yugoslavia. We would like to point out very important references that they have achieved over the years, a wide range of services they offer, as well as concern

ali i društvu. LANACO je kompanija koja ulaže u expressed towards the employees and their families, budućnost na mnogo načina i konstantno doprinosi razvoju tržišta u BiH. Kompaniju u budućnosti vidimo kao lidera u IT sektoru na teritoriji BiH, ali i kao kompaniju koja će imati značajno učešće na prostoru zemalja bivše Jugoslavije. Naša saradnja je do sada bila veoma uspješna i nadamo se da će se kao takva nastaviti i u budućnosti.

E-TRAFIKA, MEDIJ

Sa kompanijom LANACO sarađujemo nešto više od dvije godine i saradnja je uvijek bila besprijekorna, te smo uspijevali naći zajednički jezik i načine da zadovoljimo obostrane interese. Od početka do danas zadržali smo prijateljski odnos, što nam je izuzetno drago. Uz pomoć opreme koju smo dobili od kompanije LANACO uspjeli smo realizovati nekoliko jako važnih projekata iz oblasti neformalnog obrazovanja i pružanja stručne prakse za studente novinarstva. Pošto smo dio NVO sektora i neprofitabilna organizacija, često nam je problem naći sredstva za nabavku potrebne opreme, u čemu nam je LANACO izuzetno pomogao. Kompaniju LANACO bismo izdvojili po komunikaciji, koja je uvijek brza i laka, ali isto tako i prijateljska. LANACO je već izuzetno uspješna kompanija i smatramo da će takva ostati i u budućnosti. Uvijek imaju različite projekte kojima osiguravaju svoje mjesto na tržištu, ali i projekte kojima pomažu našoj zajednici.

and the society. LANACO is a company that invests in the future in many ways and it constantly contributes to the development of the market in BIH. In the future we see this company as a leader in the IT sector in BIH, as well as the company that will have a significant share on the territory of the former Yugoslavia. Our cooperation has been very successful so far and we hope it will be as such in the future.

E-TRAFIKA, THE MEDIA

We have cooperated with LANACO for over two years and the cooperation has always been impeccable, and we managed to find common language and ways to satisfy mutual interests. Since the beginning until now we have maintained a friendly relationship, which makes us extremely happy. With the help of the equipment we received from LANACO, we were able to realize several important projects in the field of informal education and provide practical training for students of journalism. Since we are a part of the NGO sector and a non-profit organization, we often have a problem to find the means for the purchase of necessary equipment, and LANACO helped us immensely with this. We would separate LANACO from the rest for their way of communication, which is always quick and easy, but also friendly. LANACO is already extremely successful company and we believe that it will remain like that in the future. They always have a variety of projects that ensure their place in the market, but there are also projects that help our community.

“TROPIC - MOJMARKET”, KLIJENT TROPIC MOJMARKET, THE CLIENT

Sa kompanijom LANACO sarađujemo od 2005. godine. U početku smo koristili usluge u izgradnji informatičke mreže, sistema vatrodojave, telefonske centrale i sistema telefonije, nabavke i montaže računarske i mrežne opreme, kao i kod kreiranja sistema video- nadzora. U svim navedenim poslovima koji su rađeni između naše dvije firme stekli smo izuzetno povjerenje. Ono što izdvaja LANACO u odnosu na sve firme u regionu je njihova ozbiljnost i prema poslu i pravovremenom odzivu na servis. Smatramo da je LANACO trenutno vodeća IT kompanija u regionu, a vjerovatno i šire.

VISOKA ŠKOLA ZA PRIMIJENJENE I PRAVNE NAUKE „PROMETEJ“, KLIJENT

Saradnja Visoke škole za primijenjene i pravne nauke „Prometej“ i kompanije LANACO traje četiri godine. Jako smo zadovoljni saradnjom, kao i pristupačnošću i kvalitetom podrške, kao i same kompanije. Sama činjenica da je kompanija LANACO najveća IT kompanija u Bosni i Hercegovini mnogo govori o njoj. Po dosadašnjoj saradnji možemo samo izdvojiti kvalitet, sveobuhvatnost usluga, dostupnost informacija, sposobnost osoblja i mnoge druge reference koje je izdvajaju u odnosu na druge i pružaju veliki nivo zadovoljstva klijenata, pa i same Visoke škole „Prometej“. Kompanija LANACO je svoj status na tržištu izgradila postavljanjem visokih standarda, kojih se i sami pridržavaju. Zbog činjenica koje smo gore naveli i samog mjesta koje kompanija zauzima na tržištu, smatramo da će samo još više raditi na poboljšanju i unapređenju svojih usluga, i ostati najuspješnija i najveća IT kompanija.

Our cooperation with LANACO lasts since 2005. Initially, we used the services in the construction of computer networks, fire alarm systems, telephone systems, procurement and installation of computer and network equipment, as well as the surveillance systems. Through all these activities, which were done between our two companies, we have gained complete confidence. What distinguishes LANACO in relation to all other companies in the region is the seriousness they show towards work and timely response to service. We believe that LANACO is currently the leading IT company in the region, and probably even further.

COLLEGE OF APPLIED AND LEGAL STUDIES “PROMETEJ”, THE CLIENT

The cooperation between College of Applied and Legal Studies “Prometej” and LANACO lasts for four years. We are very satisfied with the cooperation, as well with the accessibility and quality of support, and the company itself. The mere fact that LANACO is the largest IT company in Bosnia and Herzegovina, says a lot about it. According to the cooperation we have had so far, we can only single out the quality, comprehensiveness of services, availability of information, the ability of staff and many other references that stand out in relation to others and provide a high level of customer satisfaction. LANACO built its status on the market by setting high standards, which they themselves abide. Due to the facts mentioned above and the place that the company occupies on the market, we believe that it will work even more to improve its services, and that it will remain the most successful and largest IT company.

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“PRESS RS”, MEDIJ PRESS RS, THE MEDIA

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Uspješna saradnja dnevnih novina „Press RS“ i kompanije LANACO traje još od 2007. godine. Tokom tog vremena sarađivali smo na poslovima u vezi sa promocijom svih aktivnosti kompanije LANACO, počevši od objave komercijalnih oglasa do novinarskih tekstova. Ono što bismo posebno istakli je profesionalnost i korektnost koji izdvajaju ovu kompaniju. Uzimajući u obzir konstantan napredak, vjerujemo da će kompanija LANACO ostati u vrhu liste najboljih.

PINK BIH, MEDIJ

Sa kompanijom LANACO uspješno sarađujemo više od godinu dana i čast i zadovoljstvo nam je da su nas izabrali kao svog partnera. LANACO je kompanija koja ima svoju viziju, zna šta želi, temeljita je u ostvarivanju svojih rezultata i pažljivo bira svoje strateške partnere. Kompaniju sa takvim ciljevima nije teško pratiti, a niti mu biti partner.

UK TRADE & INVESTMENT (UKTI), BRITANSKA AMBASADA SARAJEVO

Veoma nam je drago što imamo priliku da čestitamo kompaniji LANACO na njihovoj 25. godišnjici. LANACO je cijenjeni član UKTI-ovog Britanskog poslovnog kluba u Bosni i Hercegovini, i veoma bitan kontakt u IT sektoru. Sa LANACO-om smo najviše sarađivali u polju internet i informacione bezbjednosti, cijenimo njihov rad u obrazovnom sektoru države. Projekat DosITej, čiji cilj je da obezbijedi školarcima računare, zajedno sa projektima EduIS, e-učenje i e-dnevnik, počinje da transformiše osnovne škole, posebno u Republici Srpskoj.

Successful cooperation between “Press RS” and LANACO has lasted since 2007. During that time, we have worked on jobs related to the promotion of LANACO`s activities, starting from the publication of advertisements to the news articles. We would particularly like to emphasize professionalism and fairness that distinguishes this company. Taking into account its constant progress, we believe that LANACO will remain at the top of the list.

PINK BIH, THE MEDIA

We successfully cooperate with LANACO for more than a year and we are honoured and pleased that they have chosen us as their partner. LANACO is a company that has a vision and knows what it wants; it is thorough in achieving its results and carefully selects its strategic partners. A company with such objectives is not difficult to follow, nor is it difficult to be its partner.

UK TRADE AND INVESTMENT, BRITISH EMBASSY SARAJEVO

I am very pleased to have the opportunity to congratulate LANACO on their 25th anniversary. LANACO is a respected member of the UKTI’s British business club in BiH, and an important contact in the IT sector. We mostly worked with LANACO in the field of computer and information security, but I also met them, and I admire them for their work in the education sector of the country. Dositej project, which goal is to provide computers for pupils, along with projects such as EduIS, e-learning and e-diary, starts to transform primary schools, especially in the Republic of Srpska. I wish them great success in their future business.

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BY ACHIEVING THIS MILESTONE, GREATER OPPORTUNITIES

AND CHALLENGES WILL COME. FACE IT WITH THE SAME ENERGY!

WE WISH YOU A HAPPY SILVER JUBILEE.

YOUR PARTNER, EMC2

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9

TEHNOL CENTAR

TECHNOLOGY CENTRE 9

9 TEHNOLOŠKI CENTAR | TECHNOLOGY CENTRE

C

TEHNOLOŠKI CENTAR

TECHNOLOGY CENTRE

Krunišući 25 godina uspješnog poslovanja

kompanija LANACO dobija „novo ruho“ u vidu Tehnološkog centra, koji predstavlja prvi centar takve vrste u Bosni i

Hercegovini. On je ujedno i prva „pametna zgrada“ u kojoj su svi procesi nadgledani i upravljani pomoću sofvera.

Novi poslovni objekti kompanije smješteni su u poslovnoj zoni „Incel“. Njihovom gradnjom ukazala se važnost ostvarivanja veze ovog pomalo devastiranog dijela grada sa gradskim jezgrom. Novi objekti kompanije nosioci su novog ambijenta i atmosfere u Banjaluci, kako u prostornom, tako i u privrednom, ali i širem društvenom smislu.

rowning the 25 years of successful business LANACO company acquires “new clothes” as a Technology Centre, which represents the first centre of its kind in Bosnia and

Herzegovina. It is also the first “smart” building in which all processes are monitored and controlled by the software.

New business facilities are located in a business zone “Incel”. Their construction revealed the importance of establishing a relationship between this kind of devastated part of the city and the city core. The new company facilities are the holders of the new environment and atmosphere in Banja Luka, both in spatial and in economic, including a wider social sense.

Spratnost glavnog objekta je podrum, prizemlje, četiri sprata i povučena etaža, ukupno sedam nivoa. U tehničkom objektu su smješteni podrum, prizemlje i dva nadzemna nivoa predviđena za parkiranje, a treći nivo je predviđen za ugradnju solarnih kolektora, ukupno pet nivoa.

Floors of the main building are basement, ground floor, four floors and withdrawn floor, a total of seven levels. In technical building there are basement, ground floor and two above-ground levels designated for parking, and a third level which is designed for installation of solar collectors, a total of five levels.

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Monumentalnost i savremenost Tehnološkog centra demonstriraju potencijale kompanije, koja preseljavanjem iz starog u novi prostor simbolično ulazi u potpuno novu epohu i dimenziju poslovanja.

Tehnološki centar sačinjen je od glavnog i tehničkog objekta. Glavna zgrada ima pet spratova i sastoji se od prostorija za upravu kompanije, proizvodnju softvera i Data centra, kao i propratnih sadržaja poput restorana, konferencijskih sala i učionica za edukaciju. U tehničkom objektu nalazi se prostor za proizvodnju hardvera, servis i skladišta, te garaže za goste i zaposlene.

Objekat je izveden po principima energetske efikasnosti, što znači da se vodilo računa o smanjenju gubitka energije, efikasnom korišćenju i proizvodnji energije. Spratovi glavnog objekta formom odslikavaju ugodnost u korišćenju i preciznost u poslovanju.

Monumentality and modernity of the Technology Centre demonstrate the potential of the company, which moving from an old to a new space, symbolically enters into a whole new era and dimension of business.

The Technology Centre is made up of main and technical building. The main building has five floors and consists of rooms for company’s management, software production and data centre, as well as the supporting facilities, such as restaurants, conference rooms and classrooms for training. The technical building is a space designed for the production of hardware, service, warehouse and garage for guests and employees.

The building is constructed according to the principles of energy efficiency, which means that the reduction of energy losses and the efficient use and production of energy were taken into account. The floors of the main building, in their form, reflect comfort of use and precision in business.

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Na prizemlju glavne zgrade projektovana su tri dijela. Kako se u kompaniji LANACO uvijek vodilo računa o obukama zaposlenih, ali i prenošenju znanja na eksterne korisnike, jedan dio zgrade namijenjen je za edukaciju, gdje je smješten test centar, sala za konferenciju i učionice. U drugom dijelu glavnog objekta smješten je restoran sa kuhinjskim blokom čiji je kapacitet 160 mjesta, centralnim ulaznim holom, stepeništem i liftovima. Na ostalim etažama su zatvoreni kancelarijski prostori, te „open space“ prostor gdje će se odvijati glavne kompanijske djelatnosti. Na svakoj etaži postoje i sobe za odmor. Prostori za relaksaciju namješteni su bitno drugačije u odnosu na kancelarijski prostor.

The ground floor of the main building has been designed in three parts. As LANACO has always been mindful of employee training, and also of knowledge transfer to external users, one part of the building is intended for education, where the test centre is located, conference rooms and classrooms. In the second part of the main building is a restaurant with a kitchen block with a capacity of 160 seats, central entrance hallway, staircase and lifts. On other floors closed office spaces are located, as well as “open space” area, where the company’s main activity will take place. On each floor there are rooms for rest. Relaxation rooms are furnished significantly different from the office space.

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S arhitektonskog stanovišta, predmetna lokacija je tretirana kao jedno, ali sa konstantnim osjećajem za javno i gradsko, kako bi intervencija bila dio jedne šire cjeline. Snaga ovog koncepta je u formiranju jedinstvenog javnog prostora, sa glavnim objektom kompanije LANACO, koji nedvosmisleno govori o svojoj autoritativnosti i dosljednosti s jedne strane, a s druge strane govori o neophodnosti za lakoćom u konzumiranju savremenog komfora. Kao jedinstvena cjelina objekti postaju obilježje gradskog prostora, a istovremeno lako ostvaruju komunikaciju s okruženjem. Posebno nedvosmisleno mire gusto izgrađenu strukturu najrazličitijih objekata u svom najbližem okruženju. Oblikovanje terena i prisustvo zelenila interpretira prirodnost i održivost, te neophodnost za lakoćom u stvaranju savremenog ambijenta.

From an architectural standpoint, the location is treated as one, but with a constant sense of public and urban, so that intervention would be a part of a larger unit. The strength of this concept is in formation of an unified public space, with the main object of LANACO which definitely talks of its authoritativeness and consistency, on the one hand, and talks about the necessity to ease the consumption of modern comfort on the other hand.

As a single entity, the objects become characteristic of urban space, and at the same time they easily achieve communication with the environment. Especially and definitely they reconcile densely built structure of various objects in their immediate surroundings. Shaping the terrain and the presence of greenery, it interprets the naturalness and sustainability, and the need to ease the creation of the modern environment.


Na prvom i petom spratu se nalaze velike terase. Objekat je dostupan i za osobe s invaliditetom. Sistem zaštite u Tehnološkom centru podignut je na najviši nivo, a omogućeno je i konstantno napajanje objekta električnom energijom.

U funkcionalnom smislu, kao i u formi, objekti 230 prate jedan drugog. Objekti su funkcionalna,

arhitektonska i ambijentalna cjelina, ali isto tako mogu i da funkcionišu kao odvojene cjeline i da budu nezavisni.

S obzirom na to da područje grada Banjaluka pripada devetoj seizmičkoj zoni, u skladu s tim bilo je neophodno birati najbolje materijale koji su adekvatna protivteža potencijalnim zemljotresima, te je konstrukcija objekta rađena kao armirano- betonska monolitna.

Imajući u vidu značajan konferencijski kapacitet kojim Tehnološki centar raspolaže, LANACO planira da od naredne godine započne serijal IT događaja pod naslovom “LANACO predstavlja” s idejom da stručnoj javnosti, predstavnicima javnog i biznis sektora, kao i široj publici prezentuje najbolje iz svijeta informaciono-komunikacionih tehnologija i na taj način da svoj doprinos razvoju informacionog društva na ovim prostorima. U tom kontekstu LANACO svoj novi dom posmatra kao kuću informaciono-komunikacionih tehnologija i centar inovacija koje kreiraju budućnost.

Izgradnjom Tehnološkog centra LANACO zaokružuje 25 godina uspješnog poslovanja otvarajući ciklus prilika za buduće generacije.

On the first and the fifth floor there are large terraces. The building is also accessible for people with disabilities.

The protection system in the Technology Centre was built on the highest level, and the constant electricity supply is enabled.

In functional terms, as well as in form, objects follow one another. The buildings are functional, architectural and ambiance unity, but they can also operate as a separate and independent section.

Considering that the area of Banja Luka belongs to the ninth seismic zone, according to that, it was necessary to choose the best materials that are adequate counterweight to potential earthquakes, so the structure of the building is made as ferroconcrete monolithic.

Bearing in mind the significant conference capacity that Technology Centre has at disposal, LANACO plans to begin from next year a series of IT events entitled LANACO presents with the idea to present to the professional public, representatives of the public and business sectors, as well as to a wider audience the best from the world of information and communication technologies and in that way contribute to the development of information society in the region. In this context LANACO sees its new home as ICT house and innovation centre which creates the future.

With construction of the Technology Centre, LANACO rounds up 25 years of successful business cycle by opening opportunities for the future generations.

Kompletnim instalacijama, opremom i bezbjednosnim sistemima u objektu upravlja se preko BMS sistema (Building Management System), što predstavlja sistem centralizovanog upravljanja objektom, potrošačima električne energije, sistemima pristupa objektu, bezbjednosnim i protivpožarnim sistemima. Na ovaj način smanjuju se troškovi u eksploataciji objekta i globalnim monitoringom svih navedenih sistema dobija se trenutna informacija o eventualnim kvarovima, prekidima nekih funkcija i potencijalnim opasnostima za funkcionisanje zgrade, te se zato i naziva pametnom zgradom.

Complete installation, equipment and security systems in the building are controlled via the BMS (Building Management System), which is a system of centralised property management, electricity consumers, access to the building systems, security and fire alarm systems. In this way, costs of the exploitation of the building are reduced and with global monitoring of all these systems are obtained current information on eventual malfunctions, interruptions of some functions and potential dangers to the functioning of the building, and that’s why it is called smart building.

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"25 years", LANACO company's monograph

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Transcript of "25 years", LANACO company's monograph