2.4.14 lecture ppt leadership skills

Leadership SkillsLeadership Skills

© 2012 SAGE Publications, Inc.

Leadership: Theory and Practice:Chapter 3 Skills Approach

Introduction to Leadership: Concepts and Practice:Chapter 5 Developing Leadership Skills

Discussion QuestionsDiscussion Questions

What skills do you think are most important for leaders to possess?

Why have traits of leaders historically received more attention than leadership skills?


What Are Leadership Skills?What Are Leadership Skills?

Leadership skills refer to learned competencies that leaders are able to demonstrate in performance.

Leadership skills:o Give people the capacity to influence otherso Are a critical component in successful leadership


What Are Leadership Skills?What Are Leadership Skills?

Make a list of leadership skills.


Leadership Skills Approach - An Overview

http://www.youtube.com/watch?v=HWj-yEO9Qws


Core Leadership SkillsCore Leadership Skills

Administrative & Technical Skills

Interpersonal/Human Skills

Conceptual Skills


Administrative SkillsAdministrative SkillsThe competencies needed to carry out the

purposes & goals of the organizationo Involve planning, organizing work, coordinating

work activitieso Allow leaders to accomplish the mundane, but

critically important, aspects of leadership

Divided into three specific skill sets: 1.Managing People

2.Managing Resources

3.Showing Technical Competence


Managing PeopleManaging PeopleAn effective leader connects with people &

understands the tasks, the skills required to perform them, & the overall environment.oIncludes helping employees

to work as a team

motivating them to do their best

promoting satisfying relationships among employees

o Occupies the most timeo Involves communicating with multiple stakeholders

“Management by walking around”


Human SkillsHuman SkillsHuman skills – having knowledge about and

being able to work with people.

◦Being aware of one’s own perspective and others’ perspectives at the same time

◦Assisting group members in working cooperatively to achieve common goals

◦Creating an atmosphere of trust and empowerment of members

◦Important at all levels of the organization


Human SkillsHuman SkillsExamples of human (or people) skills:

Assist group members in working cooperatively as a

group to achieve common goals

Adapt your own ideas to those of others

Create an atmosphere of trust and comfort

Encourage involvement in planning

Being sensitive to the needs of others

Motivating others


Managing ResourcesManaging Resources

Resources can be money, supplies, equipment, space, etc., anything needed to operate an organization.

Managing resources requires a leader to be competent in both obtaining and allocating resources. Ex.: cross-country coach buying new uniforms for the team

The ultimate responsibility of resource management rests on the leader.


Technical CompetenceTechnical Competence

Technical competence involves having specialized knowledge about our work.o A leader with technical competence understands the

intricacies of how the organization functions.o A leader is more effective when he or she has

knowledge about the activities subordinates are asked to perform.

o A leader is not required to have technical competence in every situation.


Technical CompetenceTechnical Competence Technical skill - having knowledge about and being proficient in a

specific type of work or activity.

◦ Specialized competencies

◦ Analytical ability

◦ Use of appropriate tools and techniques

Technical skills involve hands-on ability with a product or process

Most important at lower levels of management


Technical SkillsTechnical Skills


Examples of technical skills:

Competent in a specialized area, analytical ability, and the

ability to use appropriate tools and techniques

Understanding what is needed to get the job done;

understanding the physical operation

Hands-on activity with basic product or process knowledge;

producing the actual products a company is designed to

produce

Interpersonal SkillsInterpersonal Skills

Interpersonal Skillshttp://www.youtube.com/watch?v=XU47Iz4vnlQ

People skills—the abilities that help a leader to work effectively with subordinates, peers, & superiors, to accomplish the organization’s goals


Interpersonal SkillsInterpersonal Skills

Divided into three specific skill sets:

1. Being Socially Perceptive2. Showing Emotional Intelligence3. Managing Interpersonal Conflict


Being Socially PerceptiveBeing Socially PerceptiveBeing socially perceptive involves

understanding the unique needs, goals, & demands of different constituencies

Having insight into & awareness of:owhat is important to others

ohow they are motivated

othe problems they face

ohow they react to change


Showing Emotional IntelligenceShowing Emotional Intelligence

Leadership tutorial: What is emotional intelligence?

http://www.youtube.com/watch?v=6CYwG2YxFC8


Showing Emotional IntelligenceShowing Emotional IntelligenceEmotional Intelligence: oa person’s ability to understand his or her own &

others’ emotionsoapply this to life’s tasks

Emotional intelligence is the ability to: operceive & express emotionsouse emotions to facilitate thinkingounderstand & reason with emotionsomanage emotions effectively


Enhancing Emotional IntelligenceEnhancing Emotional Intelligence

1. Leaders need to work on becoming aware of

their own emotions.

2. A leader should train to become aware of the

emotions of others.

3. A leader needs to learn how to regulate his or

her emotions & put them to good use.


Handling ConflictHandling Conflict

Conflict creates the need for change and occurs as the result of change.

Conflict is the struggle between two or more individuals over perceived differences regarding substantive issues or relational issues.

Although uncomfortable, conflict is not unhealthy nor necessarily bad.

If conflict is managed effectively there is a reduction of stress, an increase in creative problem solving, and improved group relations.


Conceptual SkillsConceptual Skills

Conceptual skill - the ability to do the mental work of shaping meaning of organizational policy or issues (what company stands for and where it’s going)

◦Works easily with abstraction and hypothetical notions

◦Central to creating and articulating a vision and strategic plan for an organization

◦Most important at top management levels



Conceptual skills involve the thinking or cognitive aspects of leadership, such as concepts and ideas.

Divided into three specific skill sets: oProblem SolvingoStrategic PlanningoCreating Vision




Examples of conceptual skills:

Ability to work with ideas and concepts; able to talk about the

ideas that shape an organization and the intricacies involved

Good at putting the company’s goals into words and can

understand and express the economic principles that affect the

company

Create a vision and strategic plan for the organization

Understanding what a company stands for and where it should

be going

Problem SolvingProblem Solving

Problem Solving Skills are a leader’s cognitive ability to take corrective action in a problem situation to meet desired objectives.

Skills include the following: o identifying the problemo generating alternative solutionso selecting the best solution from among the alternativeso implementing that solution


Strategic PlanningStrategic PlanningStrategic planning requires developing careful plans

of action based on available resources & personnel to achieve a goal

Boal & Hooijberg (2000) suggest that strategic leaders need to have:o The ability to learn—capacity to absorb new information and

apply it towards new goals

o The capacity to adapt—being able to respond quickly to changes in the environment

o Managerial wisdom—A deep understanding of people and the environment in which they work


Creating VisionCreating VisionCreating vision requires the capacity to

challenge people with compelling visions of the future.

To create vision, a leader needs to: o set forth a picture of a future that is better than the presentomove others toward a new set of ideals & values that will lead

to the future

A leader must implement the vision & model the principles set forth in the vision


Environmental InfluencesEnvironmental Influences

Factors in a leader’s situation that lie outside of his or her competencies, characteristics, and experiences

– Internal environmental influences – Ex. Outdated technology, skill level of employees

– External environmental influences – Ex. Economic, political or social issues, natural disasters


Skills Approach StrengthsSkills Approach StrengthsFirst approach to conceptualize and create a

structure of the process of leadership around skills

Describing leadership in terms of skills makes leadership available to everyone

Provides an expansive view of leadership that incorporates wide variety of components (i.e., problem-solving skills, social judgment skills)

Provides a structure consistent with leadership education programs


Skills Approach CriticismsSkills Approach Criticisms

Breadth of the skills approach appears to extend beyond the boundaries of leadership, making it more general, less precise

Weak in predictive value; does not explain how skills lead to effective leadership performance

Skills model includes individual attributes that are trait-like


Traits and SkillsTRAITS Visionary Strong-willed Diligent Inspirational Purpose-driven Role models Symbols of hope Intelligence Alertness Insight Responsibility Initiative Persistence Self-Confident Sociable

SKILLS Organized Able to coordinate efforts Understand and manage

resources Understand technical needs Motivational Purpose-driven Analytical Intelligent Create trust Manage interpersonal conflict Problem Solving Strategic Planning Visionary Self-Confident Socially Perceptive


What is the Application of Skills What is the Application of Skills Approach?Approach?The Skills Approach provides a way to delineate

the skills of a leader

It is applicable to leaders at all levels within the organization

The skills inventory can provide insights into the individual’s leadership competencies

Test scores allow leaders to learn about areas in which they may wish to seek further training


SummarySummary

Administrative, interpersonal, & conceptual skills play a major role in effective leadership.

Through practice & hard work, we can all become better leaders by improving our skills in each of these areas.


In Class ExerciseIn Class ExerciseYou are heading up a team of six people who are working all over the United States and in Europe. You and your team communicate regularly through email, phone calls, and in video-conferencing meetings. You, as the leader, must schedule, attend and facilitate every meeting.

The goal is to create a collaborative presentation on a project that you have been working on for the past six months. You will present in person (all team members will fly in to attend) at an annual meeting that convenes in two weeks.

Identify as many leadership skills as you can that you MUST use on a regular basis to accomplish your goal. Create this list and define HOW you use each skill.


2.4.14 lecture ppt leadership skills

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