21th & 22nd March 2018 - Fleming · Nadine Jaafar, Future Card Industries, Regional Commercial...

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21th & 22nd March 2018Dubai, uaE

CEO DebateCentral Bank Strategic PanelRegulatory Panel DiscussionPanel Discussion: GAFA Approach to BankingFireside Chat: Women Leaders in BankingBlockchain, Machine Learning, AI in Banking sector

The Region’s Largest Retail Banking Event

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Serdar GunerDFSA (Dubai Financial Services Authority)Director Supervision

Ali AllawallaStandard Chartered BankHead Islamic Retail Banking

Our Prestigious speakersZubair AhmedUAE Banks Federation- IT Committee, Emirates IslamicChairman, SVP Head of IT & Business Innovation

Mamoun T. AlhomsseyAbu Dhabi Islamic BankCIO

Dr. Joseph GeorgeNational Bank of Fujairah PJSCHead of Information Systems & Technology

Shafique R IbrahimAl Fardan GroupGroup Head of IT

Subroto SomMashreq BankEVP Group Head of Retail Banking

Thomas HirschiAbu Dhabi Global Market (ADGM)Executive Director Banking & Insurance

Eleni KitraFacebookHead of Financial Services MENAP

Kashif NaeemBank of KhartoumEVP & Group Head - Retail, SME & Microfinance

Mirna SleimanUnion of Arab BanksStrategic Advisor, Digital Transformation Advisory, Government Affairs and Strategic Communications

Dr.Muhammad ImranNational Bank of OmanHead of Muzn Islamic banking, Oman

Mudit SaxenaCommercial Bank of DubaiHead of Retail

Rizwan AtaBank Al FalahGroup Head Islamic Banking

Nameer KhanDigital StrategistTransformative ConsultantFinancial Services Disruptor

Eddie MhinaNational Bank of CommerceAG Head of Islamic Banking & Retail Banking

Mohamed RoushdyBank Al BiladCIO Advisor

Alejandro Garcia-MonterdeRakBankPolicy Advisor

Zeeshan PervezThe Saudi Investment BankHead of Assets & Liabilities Products, Personal Banking Management | Product Development & Segmentation (tbc)

Tanvir ShahFintech Expert

Tel.: +421 257 272 324 email: [email protected]

33% CxOs, MoBs, VPs

47% Heads and Directors

11% Managers

11% Other

46% UAE

10% KSA

6% Kuwait

4%4%

Qatar

Egypt

3% Lebanon

27% Other

Geographical Breakdown 2017

Job Title Breakdown 2017

“ The event is getting bigger year on year and it is good to see that the quality of content is getting better.“Mujtaba Naqvi, HBL, General Manager - Senior Regional Chief

“ As usual, it was a very fruitful event. We met few amazing solution providers and the some exceptional speakers.“Ronald Zirka, Banque Libano Francaise SAL, Director - Marketing Division and Retail Division

“ A brilliant platform for all financial institutions and solution providers to exchange ideas and experience in driving the customer experience transformation through digitalization.“Kishore B. Singh, VERIPARK, Marketing Manager

“ Highly organised event with outstanding service & media coverage. We are looking forward to participate in 2017 again.“Nadine Jaafar, Future Card Industries, Regional Commercial Manager

Testimonials:

Abu Dhabi Commercial Bank • Abu Dhabi Islamic Bank • Ahli United

Bank • Ajman Bank • Akbank Dubai • Al Awwal

Bank • Al Hilal Bank • Al Khaliji France SA •

Arab Bank • Arab National Bank • ARCA

• Backbase • Bank Albilad • Bank Audi • Bank Nizwa

SAOG • Bank of Baroda • Banque du Liban • Banque

Libano-Francaise SAL • Barclays Bank of

Zimbabwe Ltd • BBK • Booz Allen Hamilton • Burgan Bank Kuwait • CBI • Cequens • Citibank

• Commercial Bank International • Commercial Bank

of Dubai • Commercial Bank of Kuwait •

Corporation Bank • Daon • Deloitte • Dubai Islamic Bank •

EBTTIKAR TECHNOLOGY CO. LTD. • Emirates

NBD • EY • Facebook • FGB • Finance House PJSC

• First Gulf Bank • First Gulf Information Technologies

• Guaranty Trust Bank • Habib Bank A G

Zurich • HBL • Huxley • I-exceed Technology Solutions •

ICICI Bank • Janata Bank Limited • Kotak Mahindra

Bank Limited • Kuwait Finance House • Loxon •

Loyyal • MAJID AL FUTTAIM FINANCE LLC •

Mashreq Bank • Mawarid • Monami Tech • National

Bank of Bahrain • National Bank of Fujairah •

National Bank of Umm Al Qaiwain - UAE •

NBAD • NBQ • Network International • Newgen

Software Technologies • Noor Bank • NOW Money

• Oman Arab Bank • ProgressSoft Corporation

• Qarar • Qatar Development Bank • Rak Bank • Rbtechnologies • Relational

• Ripple • Riyad Bank • Saman Bank • Samba

Financial Group • Saudi Fransi Bank • Sharjah Islamic Bank • SIMAH • Simon –

Kucher & Partners • South Atlantic Solutions

• Standard Chartered Bank • Strands • TATA Consultancy Services

• Temenos • TouchBank • TransferTo • Turkiye

Bankasi • Unicredit • Union Bank of India • Union

Insurance • Union National Bank • United Arab Bank •

United Bank Limited • Vayana • Vietnam Maritime

Commercial Joint Stock Bank (MSB) • Warba Bank • Xpress Money

Participating Companies In 2017


DAY 121st March, 2018

8:00 Registration and coffee

8:40 Welcoming note from Fleming.

8:45 Opening remarks from the event chair

8:50 KEyNOTE ADDRESS: Reinventing the Retail Banking Business Model through Innovations

9:20 Application of Artificial Intelligence & Advanced Machine Learning in Banking Sector• Reaching tech-savvy consumers• Onboarding and KYC processes • Wide-ranging financial needs in real-time• Friction-free digital experiences

9:50 CEO DEBATE: Shaping the Future of Retail Banking• There are several challenges for CEOs to

consider as they seek to drive innovation and growth in the current environment

• Responding to regulatory challenges• Solving digibanking puzzle• Removing friction from the customer journey• Increased use of Big Data, AI, Open APIs and

Advanced Analytics• Partnerships between banking and FinTech• Emergence of new challenger banks• Investments in innovation

MODERATOR:

Mirna Sleiman, Union of Arab Banks, Strategic Advisor, Digital Transformation Advisory, Government Affairs and Strategic Communications

10:30 KNOT SLOT & Morning networking break



“Shaping Retail Banking in Digital Era”

11:00 PANEL DISCUSSION: An Interconnected Digital Banking Ecosystem• Why is a digital banking ecosystem critical for

banks?• Banks' perception of FinTechs • Strategies to tackle this phenomenon• Opportunities for banks and FinTechs• Interactions and collaboration with startups

PANELIST:

Mamoun T. Alhomssey, Abu Dhabi Islamic Bank, CIO

Alejandro Garcia-Monterde, RakBank, Policy Advisor

11:30 Implementation of Blockchain into banking operations• Penetration of blockchain technology in

mainstream – a myth or reality?• Primary applications of blockchain technology

in banking & finance• The pace of movement of blockchain from

proof-to-concept to adaptation in the financial industry

“Regulatory and Innovations in Islamic Banking?”

11:00 REGULATORy PANEL DISCUSSION: Regulatory Framework Promoting Technological Innovations• Regulatory analysis and risk assessment of smart

contracts and blockchain in banking• Stakeholders engagement across multiple

sectors • How to achieve faster decision making through

AI, Data Analytics and RPA• Cross-border multi-currency transactions

through IAP• Adaptation of Islamic window models to

regulatory changes

PANELISTS:

Thomas Hirschi, ADGM, Executive Director Banking & Insurance

Serdar Guner, DFSA (Dubai Financial Services Authority), Director Supervision

11:30 INTRODUCING VAT: Tax parity between conventional and Islamic finance transactions• Would the introduction of VAT without tax

neutrality or equality rules put Islamic finance transactions at a disadvantage to conventional transactions?

• Would this uncertainty reduce Islamic finance activity and attractiveness in the short term?

Middle East Retail Banking World Islamic Retail Banking



12:00 FIRESIDE CHAT: Women Leaders in Banking• Discussion with women leaders who are shaping

banking sector in the region• Management & Leadership• Case Studies• Innovations

PANELISTS:

Eleni Kitra, Facebook, Head of Financial Services MENAP

Mirna Sleiman, Union of Arab Banks, Strategic Advisor, Digital Transformation Advisory, Government Affairs and Strategic Communications

12:00 GURU RETAIL BANKING PANEL: How to be accessible and seamless across all platforms?• How to strengthen social and digital channels to

deliver superior banking experience?• What is the most effective way to target millenial

customer?• Social media engagement and alternative

interaction with millenial customer base • Re-inventing banking to deliver right service to

customer through digitization, ML, IoT

PANELISTS:

Dr.Muhammad Imran, National Bank of Oman, Head of Muzn Islamic banking, Oman

Subroto Som, Mashreq Bank, EVP Group Head of Retail Banking

Ali Allawalla, Standard Chartered Bank, Head Islamic Retail Banking

Rizwan Ata, Bank Al Falah, Group Head Islamic Banking

Mudit Saxena, Commercial Bank of Dubai, Head of Retail

“Efficient Integration of new Technology”

14:00 CENTRAL BANK STRATEGIC PANEL: Role of Central Bank in Digital Revolution• Central Banks as catalysts for payment

innovation• Policy and business implications of digital

currencies• Cashless societies: Dream or nightmare for

central banks?

14:00 ANNUAL OPEN FATWA SESSION: Shariah view point on digital revolution• Recommendations for fintechs and start-ups for

entering business with shariah requirements• Governance and compliance for collaborative

and competitive companies• Impact of UAE Central Bank's issuance of the

standardized Islamic Finance products guideline• Shariah support to Islamic bankers in digital

revolution

12:45 Lunch Break




14:30 Big Data and Predictive Analytics in the Omnichannel Era• Utilization of data• Implementation of omnichannel strategy• Reinvention of existing models• Potential for further growthZeeshan Pervez, The Saudi Investment BankHead of Assets & Liabilities Products, Personal Banking Management | Product Development & Segmentation (tbc)

15:00 Human vs. Robo-Advisory• How banks should respond to the robo-revolution• Future tech vs. Human touch• Regulatory implications• Opportunities for engaging millennialsNameer Khan, Digital Strategist, Transformative Consultant, Financial Services Disruptor

14:40 CASE STUDy: Tanzania• Overcoming challenges and meeting customer

expectations by delivering unique solutions• Providing alternative banking services of Islamic

banking in region with specific limitations• Capitalizing on high demand for specialized

products and services in the local market

Eddie Mhina, National Bank of Commerce, AG Head of Islamic Banking & Retail Banking

15:00 CASE STUDy: Innovation through Process Re-engineering• Process Automation & Process Mapping• STP (Straight through Processing)• Documentation• Integrations• AI


15:30 Afternoon coffee and networking

16:00 Banking in a Mobile-First World• Focusing on consumer expectations• Go-forward opportunities to improve efficiency, scalability and profitability by leveraging technology to fully

leverage the power of mobile

16:30 Next-Generation Banking Payments• A global view on emerging technologies and consumer trends• Mobile wallets and mobile payments• Key strategy that will shape banking and payments• Innovative ways of money transfers• Delivering an omnipresent payment service for all

17:00 Day 1 wrap up

17:25 “Know Your Peers” Cocktail Reception


DAY 222nd March, 2018

9:00 Welcoming note from the event chair

“Digital Maturity in Finance Sector”

9:10 KEyNOTE ADDRESS: Digital Disruption and Global Banking• Keeping pace with change through investment

and innovation• Adaptation of disruption technology in time to

avoid being left behin• Is e-commerce or AI the biggest digital disruptor?• Impact of Blockchain on operational costs• Are MENA banks ready to split market share with

internet giants?

9:40 Creating a Culture of Innovation• APIs turn disruptions into business opportunities• Attractive value proposition• New revenue streams monetizing partner

resources• Examples of successful Open API strategies

10:10 GURU IT PANEL: Accelerating digitization drive to tap new revenue streams and improve customer experience• Advantages of setting up own innovation lab• Designing efficient and user friendly digital

platform• Fraud detection and cyber security challenges• ROI calculation of new product• Integration issues between multiple IT systems

within organization

PANELISTS:

Zubair Ahmed, UAE Banks Federation- IT Committee, Emirates Islamic, Chairman, SVP Head of IT & Business InnovationMohamed Roushdy, Bank Al Bilad, CIO AdvisorShafique R Ibrahim, Al Fardan Group, Group Head of IT

10:40 Morning coffee and networking

11:10 CASE STUDy: Using 21st century technology in loan management• Challenges of integrating external and internal data• Lead generation using a combination of data

sources• New approaches of credit scoring•Case Study: early warning methods using big data

11:40 Implementation of IoT in Retail Banking• Harnessing the power of IoT• Streamlining of processes and system integration• Implications and challenges for the supply chain• Cyber security threats

12:10 FINTECH STARTUPS CORNERExplore the latest innovative solutions from FinTech Startups in presentations lasting just ten minutes to better understand the best technology trends and know-how to grow your businesses.

12:50 Lunch Break

14:00 PANEL DISCUSSION: GAFA Approach to Banking: Partnership or War?• Are Google, Apple, Facebook, Amazon and

other technical giants our new competitors?• Who would win the fight over financial services

if they were?• The need to negotiate/partner with them on key

assets• Alternatives to competing with GAFA

14:30 The Rebirth of Chatbots• AI chatbot technology• New opportunities for financial providers• Bringing back the B2C dialogue online• First-line support for businessDr. Joseph George, National Bank of Fujairah PJSC, Head of Information Systems & Technology

15:00 Branch Strategy for a New Era• Value of branch channels• Redesign of branches in an omni-channel world• Getting the customer to engage with your brand• Creating accessible and more flexible banking

services

Kashif Naeem, Bank of Khartoum, EVP & Group Head - Retail, SME & Microfinance

15:30 Final Wrap up & Closing remarks from the chair and Fleming.

13th Middle East Retail banking Technology CONFEX21 & 22 March 2018 | Dubai, UAE

Terms and Conditions:1. Payment terms. Fleming Gulf FZE (hereinafter as “FG”) requires the full payment of the invoiced amount within 7 working days

from the issue date of the invoice. FG reserves the right to refuse entry to any client who does not pay the invoice in full and on time. If the payment is not received on FG’s account on the seventh day from the date of the issue of the invoice, FG is entitled to charge the Client an overdue interest of 5% p.a. for every day, for which the Cleint’s payment is overdue. The registration fee includes: conference documentation, admission to all conference sessions, lunches and refreshments, admission to networking social breaks during the event. The registration fee does not include: travel, hotel accommodation, transfers or insurance..

2. Hotel accommodation. Overnight accommodation is not included in the registration fee. A reduced rate may be available at the hotel hosting the event. The reservation form will be sent to the client after the venue has been confirmed, but no later than one month before the event begins.

3. Cancellation by client. The client has the right to cancel his/her participation in the event. Cancellation must be received by FG in writing, either by mail or fax. If the client cancels with more than one month’s advance notice before the start of the event, FG shall be entitled to retain and charge 50% of the amount payable for participation in the event. If the client cancels with one month’s (or less) advance notice, or fails to attend the event, then the client shall not be entitled to any refund. Failure to attend an event shall not excuse a client from owing the full amount of the registration fee. A copy of the conference notes from the event will be sent to the client after the event is over in case of cancellation by the client.

4. Cancellation by FG. While every reasonable effort is made to adhere to the advertised program, circumstances can arise which may cause changes in the program, including but not limited to changes in the content, date(s), location or venue, or special features of the planned event. Such circumstances include but are not limited to acts of terrorism, war, extreme weather conditions, compliance with government requests, orders and legal requirements, failure of third party suppliers to timely deliver, and failure to register the minimum target amount of attendees for a given event. FG reserves the right to change the content, date(s), location or venue and/or special features of an event, to merge the event with another event, or to postpone it or cancel it entirely as appropriate under the circumstances. Client agrees that FG shall not be liable for any cost, damage or expense which may be incurred by client as a consequence of the event being so changed, merged, postponed or cancelled and client agrees to hold FG harmless and to indemnify FG in case of liability caused by any such changes, mergers, postponements or cancellations.

5. Cancellation of the event. In case FG cancels an event, then FG may offer the client a full credit up to the amount actually paid by the client to FG. This credit shall be valid for up to one year from the issue date of the invoice to attend any FG-sponsored events. The client shall not be entitled to this credit as a contractual right.

6. Client’s identification information. By signing of this sales contract and these terms and conditions the client gives full right to EP to share the client’s identification information such as, but not limited to, client’s name, address, email addresses, phone numbers and names of representatives with third parties, which participated on the same event as the client.

7. Governing law. This contract shall be governed and construed in accordance with the laws of UAE (not including its conflict of laws provisions). Any disputes arising out of this contract shall be brought before the courts of the UAE situated in the city of Dubai in the UAE. At its sole discretion, FG may elect to bring any dispute arising under this contract to the jurisdiction of the courts in which the client’s offices are located.

8. Indemnification. To the fullest extent permitted by the law, you agree to protect, indemnify, defend and hold harmless FG, its owners, managers, partners, subsidiaries, affiliates, officers, directors, employees and agents, from and against any and all claims, losses or damages to persons or property, governmental charges or fines, penalties, and costs (including reasonable attorney’s fees) (collectively “the Claims”), in any way arising out of or relating to the event that is the subject of this contract, and regardless of negligence, included but not limited to, Claims arising out of the negligence, gross negligence or intentional misconduct of FG employees, agents, contractors, and attendees; provided, however, that nothing in this indemnification shall require you to indemnify FG Indemnified parties for that portion of any Claim arising out of the sole negligence, gross negligence or intentional misconduct of the FG parties.

9. Other currencies. In case that client requests payment in other than official currency (USD), FG reserves the right to apply 8% currency risk surcharge to the actual exchange rate.

10. Other Conditions. Any terms or conditions contained in the client’s acceptance which contradict or are different from the terms and conditions of this registration document shall not become part of the contract unless individually negotiated with FG and expressly accepted by FG.

Sales Contract DBFC161_M

Please comPlete this form and send it back to:Phone: +421 257 272 324E-mail to: [email protected] or FAX: +421 257 272 324

Client Identification Details(Please complete form IN CAPITAL LETTERS for each client)

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Authorization and Acceptance of Sales Contract & Terms & ConditionsI hereby declare I am authorised to sign this contract and terms & conditions in the name of the company/organisation:

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Agreed Price of the Service

$ 32 administration charge will be appliedPayment is required within 7 working days

In the name of Fleming Gulf FZE I hereby declare fleming. will adhere to this sales contract & terms & conditions

MARTIN VALOVSKY, CEO

Eearly bird 2+1 $ 1998

Early Bird $ 999

(offer valid till 14th December 2017)

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21th & 22nd March 2018 - Fleming · Nadine Jaafar, Future Card Industries, Regional Commercial...

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