21.09.2012.

Lilita Sparane,

Executive Director, Latvian IT Cluster

*

• 1937 first portable radio device created by industry leader VEF

• 1938 the spy photo camera MINOX

LATVIJAS LAUKSAIMNIECĪBAS

UNIVERSITĀTE

CZECH

REPUBLIC LATVIA LITHUANIA ESTONIA POLAND EU 27

HIGHLY DEVELOPED COMMUNICATIONS

INFRASTRUCTURE

Latvia:

4th place in upload speed

7th place - download speed

Source: Net Index (May 2012)

HIGH PENETRATION OF BROADBAND CONNECTION Percentage of population using Internet with broadband connections over 2 Mbps (2010)

60,50% 44,10%

54,90% 58,50%

29,90%

51,00%

Latvia Lithuania Estonia Czech Republic Poland EU27

Source: Internet World Stats; Akamai Annual report Q3 2010

*

*IT sector in Latvia - the highest value

added in Baltics - growing at 15% per year

*406 M LVL = 800 M USD - value added

*>20 000 employed in the ITC sector

(2010)

*Industry's paid tax proportion of the total

budget revenue ~ 6%

*

*Software development and re-engineering

*E-platform and mobile app development

*Implementation of state-of-the-art Internet B2B solutions

*Development of computerised software tools

*Development of payment card systems

*Localisation of imported software

Focus on e-government, industry, cross-cutting and specialized solutions

*

“Came for cost, stayed for quality!”

Quality certificates: ISO 9001; ISO 14001; CMMI level5, ISTQB etc.

Industry certificates: Microsoft, Cisco, Oracle, LINUX, HP, IBM, etc. in areas of - Project management (PMI; Project+, etc.), Security solutions, Voice solutions, Network

equipment configuration & maintenance, Database administration & maintenance, Visual Studio programming, SQL development & maintenance, etc.

• High quality solutions

• Knowledgeable and experienced workforce (accurate, active,

responsible, initiative to innovation)

• Proximity to US, Nordic and other EU countries

• Very good English and other language skills

• Fast, yet accurate, project turnaround

WORLD-LEVEL QUALITY AND EASTERN

EUROPEAN PRICES

MOST COMPETITIVE LABOR FORCE IN

IT SERVICES Wage Adjusted Labor Productivity as value added divided by personnel costs times 100 (2009)

175 163

136 123 121 89

Latvia Lithuania EU27 Czech Republic Poland EU27

Source: Eurostat SBS

EU25

*

*Primary and Secondary schools European Computer Driver’s License (ECDL) program level

education

Attraction of students to exact sciences

High results in ICT international Olympiads for schools

*University level ICT professional education In 2010: 2211 ICTE students enrolled

1168 graduated with diploma

15 higher education institutions with 44 programmes at college, professional, bachelors, masters and doctoral levels

*Continuous professional skills upgrading programs and courses for ICT companies

*

Language technologies for small languages

Bank card management in Southern Africa

Bank software solutions from New York

to Australia

Insurance solutions in Scandinavia and

Azerbaijan

Maritime monitoring systems for NATO

1998

Informatics policy

Development of State Registers

2001

e-Latvia

programme

e-Services and

e-Commerce

2006

Information society development guidelines

2011

e-Government plan

e-Government is efficiency improvement instrument

LATVIAN E-GOVERNMENT

POLICY

«IT That Cares»

14

44406

351294

552294

0

100000

200000

300000

400000

500000

600000

2009 2010 2011

e-service requests

e-service requests

Development of e-services

Service costs

• Service in a customer center

• Providing costs > 5 EUR

• Government’s time - 15 minutes

• Client’s time - 1 hour

• Service in the portal www.latvija.lv

• Providing costs < 1,5 EUR

• Government’s time - 0 minutes

• Client’s time - 15 minutes

**Full implementation of the IT Security Law

*Further development of CERT.LV – authority, capabilities, public visibility

*Awareness raising activities

* Proposals for amendment of the Penal Code

*Intensification of international cooperation

*Establishment of a national voluntary incident response community or National Cyber Guard

*National IT Security Strategy

http://www.cert.lv/?lang=en

*

*Case study: ABC Software

http://www.abcsoftware.lv/

*

10x improved

transaction

speed

30+% reduction in

administration

costs

70% reduction of fraud

90% of human mistakes

eliminated

100% data security

INMEDICAS FORMULA =

close collaboration concept and 100% browser-based and intuitive

+ one-click deployment and real-time response

+

flexible algorithms and cloud technology

Collaboration platform for healthcare providers and payers.

Radically reduces administration costs, adds transparency,

improves service.

Blue Bridge Technologies LLC

330 East Liberty Street - Lower Level,

Ann Arbor, Michigan 48104 http://www.bb-tech.eu/ www.inmedicas.com

*

Tilde machine translation, translation tools and dictionaries, proofing

tools

speech technologies, multilingual fonts, terminological data bases

New generation “smart language-enabled” services:

Mobile speech-to-speech translation

Cross-lingual search and machine translation

“intelligent” applications for business and government

Tilde translator Android App

Language Shore project - R&D project for small languages (in cooperation with Microsoft)

In cooperation with the international EuroTermBank Consortium hosts and develops EuroTermBank - a multilingual terminology portal - enables searching within approximately 600,000 terminology entries contains over 1.5 million terms in 25 languages

www.tilde.com

*www.rixtech.lv/en/

* Case study: REAL SOUND LAB

*An audio engineering company, founded in Latvia with licensing offices in the US, Japan and Taiwan

*Has developed – the first pro audio-grade speaker and headphone equalizer for consumer electronics products

*Active in audio technology licensing and offers own products to pro audio market

*Technology licensees include Hitachi, Panasonic, Toshiba, JVC, Kenwood, Mitsubishi

*Professional audio clients include: NHK (Japan), Bavarian Radio, KBS (Korea), Macau Venetian, 2nd Baptist Church (US), MiCasa Studios of Hollywood

www.realsoundlab.com

*

server rooms with area 600m2 and up to 200 RACKs or

8000 servers as per 2011. Expansion plans in 2011-2012

up to 1800m2 and 800 RACKs

The new DEAC data

center “Riga” is the

biggest and most

powerful data centre

in the Baltic States:

The only underground data centre in

Eastern Europe – located in a

bunker that was built as a special

secure structure for Soviet Army

command point

Secures full integrated IT solutions and

services:

Services of data centre – co-location

Application service provider (ASP)

Hosting services

IT outsourcing

Consulting and training courses

www.deac.eu

*

In 2010, 34M € were invested in the IT

sector

Examples:

Exigen Services

Accenture

Tieto

Cytec and others

*

* Infogr.am Mighty Fingers.com Repairy.com

* Reach.ly Cobook Campalyst.com (winner of StartupSauna)

* sellfy.com InnoWate.com Molport Trainingbook.com

*

Examples of Latvian achievements

you can see here

http://www.itbaltic.com/en/home/

Thank you for your

attention!

Welcome to Latvia!

liaa@liaa.gov.lv itcluster@itbaltic.com

www.liaa.gov.lv www.itbaltic.com www.likta.lv