2031Body Language Wed April 25, 2012
70
Body Language “The face is the mirror of the mind, and eyes without speaking confess the secrets of the heart.” St. Jerome quotes Based on information from © Skills Converged Ltd.
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Transcript of 2031Body Language Wed April 25, 2012
Body Language
“The face is the mirror of the mind, and eyes
without speaking confess the secrets of the heart.” St. Jerome quotes
© Skills Converged Ltd.
Based on information from © Skills Converged Ltd.
A Quick Quiz
If you thought that they are flirting and are romantically interested in each other, you are most likely correct. Look at their facial expressions, the casual postures, and the closeness of their bodies.
A Quick Quiz
If you thought that the chief petty officer was aggressively correcting the behavior of the sailor, you are right. His body language is sufficient to communicate his strong disapproval without using any words.
A Quick Quiz
If you thought that they must know each other very well and are romantically involved, you are probably correct, especially if they continue to walk in this way for more than a few minutes. Note where their hands are resting. This suggests that they are not just good friends. In North America, this sort of public display of affection is acceptable, but it would be scandalous in conservative Moslem societies.
By the end of this session you will be able to:
Read others through their body and in return
communicate without relying on words
What is This Course About?
Introduction to Body Language
By the end of this session you will be able to:
Use the principles of body language to read clusters
Why Body Language?
Body Language
(55%)
Communications
Tone of Voice
(38%)
Words
(7%)
Telephone Communications
Tone of Voice
(82%)
Words
(18%)
Universal Gestures
How to Read Body Language
•Read gestures in clusters.
RULE 1
•Read Gestures in context.
RULE 2
•Spot the conflicts
RULE 3
Positive versus Negative Body
Language
By the end of this session you will be able to:
Distinguish between open and closed body positions
and interpret them correctly within the context
Open Palms
Crossed Arms on Chest
Crossed Arms Fists Clenched
Crossed Arms Thumbs Up
Crossed Gripped Arms
Partial Arms Cross
Legs Neutral
Legs Apart
Standing Leg Cross
European Leg Cross
American Leg Cross
Ankle Lock
Hands Over Crotch
Pra
cti
ca
l
Pra
cti
ca
l
Confidence & Frustration
By the end of this session you will be able to:
Spot lack of confidence in others through their body
language and use this knowledge to enhance
your own posture
Palm Up – Palm Down
Palm Down Palm Up
Palm Related Hand Shake
Palm Down
Palm Up
Neutral
Take Control of Hand Shake
Palm Down Approach
Twist right hand to force perpendicular palms
Natural handshake with right foot first Step Forward
With Left Foot
Rubbing Hands
Thumbs
Hands Clenched
Steeple
Jumping Out of Chair
Chewing Lips
BREAK
Eye Contact
By the end of this session you will be able to:
Read others through their eyes and make an impact
on others by adopting specific eye expressions
Show Interest With Body Language
Eye Cues
Visual
Constructed
Images
Constructed
Sound
Kinaesthetic
Body
Sensations
Touch
Visual
Remembered
Images
Remembered
Sounds
Auditory
Digital
(Internal
Dialogue)
Visualisation
Eye Cues
Visual
Constructed
Images
Constructed
Sound
Kinaesthetic
Body
Sensations
Touch
Visual
Remembered
Images
Remembered
Sounds
Auditory
Digital
(Internal
Dialogue)
Visualisation
Raised Eyebrows Flash
Head Down Look Up
Lower Triangular Gaze
Upper Triangular Gaze
Sideways Glance
Flick Back and Forth Glance
Raised Eyebrow Lowered Lid
Lies, Dishonesty, Doubts &
Thinking
By the end of this session you will be able to:
Spot lies and read evaluations gestures
before final decisions are verbalised
Deceptive Body Language
Covering Mouth
Touching Nose
Rubbing Eyes
Grabbing Ear
Fingers on Face
Positive Feeling
Negative Feeling
Chin Resting
Pursing Lips
Head Shaking
Reinforce Learning
• What did you learn today?
• How are you going to use it?
• Which area would you like to expand on? Eye Cues Eye Contact Head Movement, Tilt and Glances Lies & Doubts Signals Thinking and Evaluation Signals
Body Language Clusters Positive vs. Negative Confidence Signals Hand Shaking Frustration Signals
