7/28/2019 2020strategy Building Capability

1/5

organisation 2020:building our capability to deliver our vision

5organisation

2020:deliverin

gourvision

d .

u c .

b , .

o a to nd pathways to a better life.

sustainablegrowth workingsmarterserviceexcellencelead expertsin our fields

we pursue our four organisational goals to maintain and buildour capability to deliver our vision.

organisation vision

13

7/28/2019 2020strategy Building Capability

2/5

organisational goals 2020lead experts in our fields

By being leaders in our chosen elds we can make a real difference .

what we will do:

> advocate and inuence government and key decision-makers> evidence-based best practice> partner and network within our sector> build our brand prole> > > c m a c .

in

2020we:> lead thinking across our sector> are a major player and inuencer at national level> have employees who are recognised as leaders in their eld>

> have a strong prole in the Christian community> .

14

7/28/2019 2020strategy Building Capability

3/5

organisational goals 2020service excellence

b .

what we will do:

> > work across MA and with others to achieve the best outcome for clients> iso e s> > develop a positive workplace culture> q .

in

2020we:> > > > deliver services cost-effectively and achieve best value for our clients and funders

> .

15

7/28/2019 2020strategy Building Capability

4/5

organisational goals 2020sustainable growth

By focusing on new business that is nancially, socially and environmentally , .

what we will do:

> strengthen our business development capability and commercial skills> focus on nancial sustainability> increase year-on-year our fundraising surplus> > ma > implement cost-reduction initiatives> > .

in

2020we:> > > are more commercial in our thinking> are faster in our response to changing market conditions

> .

16

7/28/2019 2020strategy Building Capability

5/5

organisational goals 2020working smarter

By working smarter we can be more efcient and effective, better serveour clients and deliver value for money for all our stakeholders.

in

2020we:>are a t, lean and well designed organisation>, > >

> , >support our front-line staff to do a great job.

what we will do:

>transform key business processes>invest in t-for-purpose systems and technology>reduce the administrative burden on front-line staff>develop the skills we need for the future> > >work with our funding partners to ensure best value>capture, build and share our corporate knowledge> c m a.

17