Join Vermont Bankers Association, Inc. and New Hampshire Bankers Association

at this year’s annual Spring CEO/President/Senior Management and CFO Conference on

May 7-8, 2020 at the Stoweflake Resort & Conference Center, Stowe, VT

2020 SPRING CEO/PRESIDENT/SENIOR MANAGEMENT AND CFO CONFERENCE

May 7-8, 2020 Stoweflake Resort & Conference Center, Stowe, VT

VT BANKERS ASSOCATION / NH BANKERS ASSOCIATION 2020 SPRING CEO/PRESIDENT/SENIOR MANAGEMENT AND CFO

CONFERENCE May 7-8, 2020 - Stoweflake Resort & Conference Center, Stowe, VT

CFO WORKSHOP AGENDA THURSDAY MAY 7, 2020

8:00 AM

8:25 AM

REGISTRATION AND CONTINENTAL BREAKFAST

WELCOMEChris D’Elia, President, Vermont Bankers Association, Inc.

8:30 AM – 9:30 AM PORTFOLIO PERSPECTIVES FOR TODAY AND TOMORROWJad DeQuattro, Director, Financial Services Group, Piper Sandler & Co. Ryan Smith, Managing Director, Financial Services Group, Piper Sandler & Co.

A practical look at investment trends and tactics in a banking environment defined by low rates, a flat/inverted yield curve, liquidity demands and the need to manage specific interest rate risk exposures.

9:30 AM – 9:45 AM MORNING BREAK

BALANCE SHEET TRENDS & OPPORTUNITIESAndrew Paolillo, VP, Member Strategies & SolutionsSteve Costa, AVP, Relationship ManagerFederal Home Loan Bank Boston

In this presentation, we will take a look at notable trends occurring on bank balance sheets, key factors in the capital markets to be aware of, and strategies that banks can employ to address current challenges.

9:45 AM – 10:45 AM

10:45 AM – 11:45 AM FUNDING STRATEGIES FOR A CHANGING DEPOSIT MARKETBill Pusey, Director, Banking & Trust ServicesReich & Tang

How your bank can leverage both on and off-balance sheet programs in this ever-changing deposit market.

ADJOURNMENTLunch provided at 11:45 am. Pre-registration and payment required.

CEO/PRESIDENT/SENIOR MANAGEMENT AGENDAREGISTRATION

LUNCHSponsored by:

WELCOMEChris D’Elia, President, Vermont Bankers Association, Inc.

11:45 AM

11:45 AM

12:00 PM – 1:00 PM

1:00 PM – 1:15 PM

VT BANKERS ASSOCATION / NH BANKERS ASSOCIATION 2020 SPRING CEO/PRESIDENT/SENIOR MANAGEMENT AND CFO

CONFERENCE May 7-8, 2020 - Stoweflake Resort & Conference Center, Stowe, VT

CEO/PRESIDENT/SENIOR MANAGEMENT AGENDA THURSDAY MAY 7, 2020

2:00 PM – 3:00 PM REIMAGINING THE WORKPLACEJim Caliendo, President, PWCampbell

3:00 PM – 3:15 PM

3:15 PM – 4:00 PM

4:00 PM – 5:00 PM

5:30 PM – 6:30 PM

6:30 PM – 8:30 PM

From new employee models to technology driven customer service solutions to one of the greatest multi-generational labor forces in history, the landscape of the work environment is rapidly transforming. As part of this transformation, financial institutions will need to reimagine existing workspaces to be collaborative, supportive of social and environmental responsibilities, and provide more integrated and healthier employee experiences. From recruitment to retirement, employees are placing a greater emphasis on their work environment. During this session, you will learn proven strategies on incorporating new design trends to create dynamic workspaces capable of satisfying a more demanding workforce and marketplace.

AFTERNOON BREAK Sponsored by: Smith & Wilkinson

CURRENT TRENDS & REGULATORY FOCUS: BUSINESS CONTINUITY AND POTENTIAL FINANCIAL IMPACTS OF SERVICE DISRUPTIONTracy L. Hall, MBCP, IT Assurance Senior Manager, Wolf & Company, P.C.

The revision to the Federal Financial Institutions Examination Council (FFIEC) booklet on Business Continuity Planning validates the regulatory scrutiny in this area in recent years and suggests that institutions will be expected to provide more solid evidence of a strong program. The threat landscape that organizations must protect themselves against continues to grow and expand in complexity—increasing demand for availability and ongoing flux in the banking environment as a whole brings greater importance to ensuring that servicing customers can continue in the event of a business interruption. This session will focus on areas of Business Continuity that are being analyzed more than ever, and where institutions have fallen short, causing increased downtime that translates into unnecessary financial impacts to the organization.

WHAT COMMUNITY BANKS CAN LEARN FROM AMAZONDJ Haskins, Vice President of Marketing, SilverCloud, Inc.

An audacious vision is exactly what banking leaders need to thrive in the digital age. In this session we will introduce a challenger approach (and related metrics) that will inspire leaders to rethink support delivery methods and show how small, incremental improvements drive LARGE operational efficiency gains, and a great consumer experience. DJ will look at three steps mid-tier banks can take to drive operational efficiency and customer experience with an Amazon-like vision.

RECEPTION Sponsored by: Allied Solutions, Inc.

DINNER Sponsored by:

ICBA UPDATESteve Keen, Vice President of Congressional Relations, ICBA

Update on the ICBA, top priorities, credit union initiatives and what’s keeping ICBA leadership up at night.

1:15 PM – 2:00 PM

VT BANKERS ASSOCATION / N.H. BANKERS ASSOCIATION 2020 SPRING CEO/PRESIDENT/SENIOR MANAGEMENT AND CFO

CONFERENCE May 7-8, 2020 - Stoweflake Resort & Conference Center, Stowe, VT

FRIDAYCEO/PRESIDENT/SENIOR MANAGEMENT AGENDA MAY 8, 2020

7:30 AM – 8:30 AM

8:30 AM – 9:30 AM

BREAKFAST Sponsored by:

EMERGING TRENDS IN FINTECH AND AUTHENTICATION: BALANCING INNOVATION AND SECURITYJack Vonder Heide, CEO, Technology Briefing Centers, Inc.

Technology strategy has become a top priority for successful banks. Customers are demanding more function at faster speeds while non-bank competitors are rolling out attractive solutions that threaten traditional lines of business. At the same time, banks are exploring innovative ways to partner with FinTechs to deliver robust function while strengthening authentication. This presentation reveals the latest emerging trends and explores various ways banks can balance innovation and security to deliver solutions that delight customers, enhance safety and create a foundation for long-term growth. The session also discusses several keys to a successful FinTech partnership.

9:30 AM – 10:30 AM LEGISLATIVE OUTLOOK AND HOW ELECTIONS WILL IMPACT THE BANKING INDUSTRYJames Ballentine, Executive Vice President of Congressional Relations and Political Affairs American Bankers Association

10:30 AM – 10:45 AM BREAK Sponsored by: BoliColi.com

10:45 AM – 11:45 AM

11:45 AM – 1:00 PM

TURNING ALCO INTO A PROFIT CENTER Mark Haberland, Managing Director, Darling Consulting Group

Margins have experienced the cyclical tight squeeze as the period of rising interest rates has reached its end – the flat/inverted yield curve is moving through the next rate cycle, and falling rates are problematic for most. The tipping point has arrived as cost of funds are expected to continue to inch higher; meanwhile, loan rates are lagging due to competitive pressures, unrealized losses on bonds have resurfaced, and regulatory scrutiny is accelerating.This session will address many of the key questions that are top of mind for bankers today: How will the slope of the curve impact loan pricing decisions? Are we headed for another period of sustained falling rates, and what strategies should we consider and avoid this time around? A well-informed and focused ALCO has far better odds of balancing current earnings needs with the challenges of the new rate cycle. Working through the discussion and getting ALCO to act is the most challenging aspect for management – this session is designed to help facilitate decision making and turn your ALCO into a Profit Center.

LUNCH & ECONOMIC UPDATESponsored by: Eric Rosengren, President & CEO, Federal Reserve Bank of BostonFederal Reserve Bank of Boston President & CEO Eric Rosengren will speak about the economy and monetary policy.

VT BANKERS ASSOCATION / NH BANKERS ASSOCIATION 2020 SPRING CEO/PRESIDENT/SENIOR MANAGEMENT AND CFO

CONFERENCE May 7-8, 2020 - Stoweflake Resort & Conference Center, Stowe, VT

ACCOMMODATIONS

Contact the hotel directly at 1-800-253-2232 by Tuesday, April 7, 2020 to reserve your overnight room for Thursday, May 7th. Be sure to identify yourself as a participant of the VT/NH Bankers to receive the group rate of $198.00 for single or double occupancy, plus 10% VT Room Tax.

Check-in is at 3:00 p.m. and check-out is at 11:00 a.m. Departures after 11:00 a.m. are subject to late charges.

All reservations must be guaranteed with a one-night deposit by credit card.

Surf & Turf

If you have dietary restrictions, a vegetarian option is available. Please note on registration form or email vtbanker@sover.net.

THURSDAY'S DINNER

MOBILE APP SPONSORED BY BAKER NEWMAN NOYES