2020AnnualReport

2020 Board of Directors

Barry BrownChairman

Mary S. Edenfield-GibbsDirector

Donald R. HansonDirector

James E. KiddDirector

Don JarzynkaSecretary

John A. JonesTreasurer

Edward C. HilliardVice Chairman

Michael D. ParkerDirector

Jackie D. Cleghorn29 Years of Service

I am honored to have been selected to serve as the new

President and CEO of Robins Financial Credit Union. I am

proud to lead such a great organization and work alongside

an incredible team dedicated to serving you. I look forward

to making the most of every opportunity to enhance the

financial well-being of our members and our community.

I wanted to take a moment to thank you for your flexibility

and adaptation as we pivoted to new ways of doing

business during the COVID-19 pandemic. We appreciate

your patience as we strive to continue providing the best

service possible. One thing that will never change, no

matter the circumstances, is our commitment to serving our

members and our community. To honor this commitment,

we offered pandemic relief programs to minimize financial

hardship for our members. This program included waived

penalties and fees, deferred and reduced payments, loan

refinances and extensions, as well as a special pandemic

assistance loan. To support local small businesses, we

offered the Paycheck Protection Program provided through

the Small Business Administration. Through this program we

were able to put over $4.8 million into local businesses to

allow them to retain their employees and continue serving

their customers.

We honored our commitment to giving back to our

community throughout the year by donating over $265,000

A Message from theChairman & President

to more than 150 local non-profit organizations and

schools. Through our annual Community Project, we gave

over $131,000 to 5 organizations. We also contributed

$25,000 to provide food assistance and help feed those

in need in our community. Additionally, we awarded

$32,000 in scholarships to students dedicated to pursuing

their education. In total, we were able to give back over

$450,000 in donations.

We were also proud to continue the Member Rebate. This

rebate gave back over $17.7 million to our members. 2020

presented unforeseen challenges for all of us, which is why

we gave back more than ever before. Through this program

we have been able to give back more than $56.5 million

over the past four years.

Thank you for your continued trust in our credit union. With

your support we will continue our mission to enhance the

financial well-being of our members and our community. We

look forward to serving you in 2021 and hope for a safe and

successful year.

Christina O’BrienPresident/CEO

Barry BrownChairman

Why bank at Robins Financial? As a member, you’re an owner of the credit union and everything we do is with you in mind. All our profits are returned back to our members in the form of higher dividend rates, lower loan rates, and little to no fees.

Member Benefits

At Robins Financial, our goal is to help you save and earn more money by offering products and services that best meet your needs and help you achieve your financial goals.

Products & Services

In ATM fees refunded to members

$1,830,465

Dividends paid to members with deposit accounts

$15,982,408

In NSF fees refunded to members

$1,666,148

Paid Member Rebate

$17,700,000

Mobile Banking Apps were downloaded for free giving members 24/7 anywhere account access

43,770

Balance total of 252 First Time Auto Loans issued

$3,683,301

Balance total of 297 First Time Mortgage Loans

$43,503,474

Robins Financial is dedicated to providing financial literacy to high school and college students.

Serving Our Community

Financial Literacy

Students attended 600 financial literacy classes at 26 schools in our community

6,800

Accounts opened for new youth members (ages 16-26)

7,881

Invested in student scholarship programs to further the education of young people in the community

$54,000

We’re also big supporters of our local communities. We partner with various charitable groups and organizations who better our communities by building homes for families, researching cures for cancer, taking care of children in need, supporting our veterans, and many other vital contributions.

Donated by employees to United Way of Central Georgia

$46,700

Were sent to RAFB troops overseas by our employees

60 CARE PACKAGES

Donated to Children’s Miracle Network benefiting our local Children’s Hospital in Macon

$50,000

In holiday donations were given to 25 charities during our annual 25 Days of Giving campaign

$27,000

For the elderly were donated by employees to support Meals on Wheels

50 SHOEBOXES

The Audit Committee is an independent group of volunteers who represent the members of Robins Financial Credit Union. The Committee’s role is to review operational, compliance, and examination reports to ensure that the Credit Union is managed in a manner that is fiscally and ethically sound. As the Credit Union continues to grow, two additional Committee members were added to the Audit Committee in 2020.

Based on these reviews, it is our opinion that Robins Financial Credit Union is operating in a safe and sound manner and, in all material respects, is compliant with applicable laws, rules and regulations.

In 2020, the Committee engaged Nearman, Maynard, Vallez CPA & Consultants to audit the annual financial statements and internal controls. Additionally, examiners from the Georgia Department of Banking & Finance and the National Credit Union Association conducted their annual examinations. These organizations all reported that Robins Financial Credit Union continues to be financially strong, stable, and extremely well-managed.

We are dedicated to maintaining the high level of service, security, and value that our members have come to expect from Robins Financial Credit Union. We look forward to another successful year in 2021.

Audit Committee Report

Audit Committee

Jane Parker

Ed Wolfe

Mary S. Edenfield-GibbsChairperson

Troy Hubbard

Erika Morgan

ASSETS 2019 2020

Loans $1,859,766,279.71 $1,881,930,099.50

Less: Allowance for Loan Loss $(13,231,831.19) $(17,715,383.56)

Cash $24,605,765.57 $35,867,467.62

Investments $751,642,130.21 $1,266,291,059.01

Fixed Assets $31,219,348.68 $30,669,839.41

Other Assets $84,704,022.28 $143,281,060.84

Total Assets $2,738,705,715.26 $3,340,324,142.82

LIABILITIES Member Deposits $2,207,991,896.65 $2,752,554,709.73

Dividends Payable $389,477.84 $261,151.77

Accounts Payable $12,328,381.18 $16,090,976.92

Other Liabilities $15,574,206.16 $16,145,026.51

Total Liabilities $2,236,283,961.83 $2,785,051,864.93

MEMBERS’ EQUITY Regular Reserve $12,679,007.52 $12,679,007.52

Undivided Earnings/ Other Reserves $489,373,312.45 $542,223,836.91

Equity Acquired in Merger $369,433.46 $369,433.46

Total Members’ Equity $502,421,753.43 $555,272,277.89

Total Liabilities & Members’ Equity $2,738,705,715.26 $3,340,324,142.82

Statement of Financial Condition

EXPENSES Dividend Expenses $17,069,221.76 $15,982,408.05

Provision for Loan Loss $7,304,485.49 $11,124,896.32

Employee Compensation & Benefits $30,489,919.80 $31,673,775.11

Other Operating Expenses $42,958,805.77 $47,095,430.73

NCUSIF Assessment $0 $0

Total Expenses $97,822,432.82 $105,876,510.21

Net Income $42,462,659.84 $38,364,913.54

Total Members 214,802 226,820

INCOME & NON-OPERATING INCOME 2019 2020

Loan Interest Income $76,653,875.40 $76,902,932.56

Investment Income $14,743,435.45 $11,686,055.20

Other Income $48,887,781.81 $52,952,435.99

Total Income $140,285,092.66 $144,241,423.75

2020 Highlights Member deposits grew $544,562,813 or 24.66%

Robins Financial paid out over $15.9 million in dividends to

members

Loans increased by $22,845,536 or 1.23%

1,563 members received new real estate loans with balances

totaling $250,413,963

DEPOSITS

2020 $2,752,554,709.73

2019 $2,207,991,896.65

2018 $2,042,493,076.60

2017 $1,938,689,613.52

LOANS

2020 $1,881,930,099.50

2019 $1,859,766,279.71

2018 $1,712,480,909.27

2017 $1,487,297,942.37

Historical Growth

2020 Highlights Assets grew by $601,618,428 or 21.97%

21,804 loans granted in 2020 totaling $553,925,383

Membership increased by 12,018

Opened 24,168 new checking accounts

ASSETS

2020 $3,340,324,142.82

2019 $2,738,705,715.26

2018 $2,509,967,331.85

2017 $2,383,391,862.85

MEMBERS

2020 226,820

2019 214,802

2018 202,991

2017 188,707

Phone: 478-923-3773 or 800-241-2405Online: www.robinsfcu.org

Contact Us:

Thank you for your continued loyalty to

Robins Financial Credit Union. Since 1954, our members

have chosen us to meet their financial needs. We pride

ourselves on being your financial services provider of

choice while delivering Better Banking for Everyone. As a

not-for-profit financial cooperative, our members play a vital

role in the success of the credit union. We have designed

a variety of products and services to meet your needs

throughout every stage of life. At Robins Financial, we want

our members to bank with peace of mind and securing your

personal information is our top priority.

Thank you for recognizing the benefits of your mission-

driven, not-for-profit financial cooperative. We’re honored to

play a role in your financial journey and hope you continue

to grow with us in 2021 as we stay committed to serving

you and our community.

Federally insured by NCUA. Contact the credit union for membership details.

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