· 2020-04-28 · 17 GUNSHOT DETECTION & LOCKDOWN SYSTEM 4 Section 2: System Accessibility Levels...

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GUNSHOT DETECTION & LOCKDOWN SYSTEM www.eagltechnology.com

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Congratulations for selecting the Emergency Automatic Gunshot Lockdown (EAGL) system. The

EAGL system is fully automated and designed to respond immediately during an active shooter threat situation by providing notification and facility lockdown features.

System operation allows easily viewable information and real-time system control. Both equipment status and incident information are presented and recorded in real-time. Additionally, the User can immediately control facility access via “Soft Controls” visible on the system monitor screen using “Point-N-Click” technology.

To fully understand the EAGL System’s capabilities and features, we recommend reading this manual in its entirety prior to system operation.

**NOTE: If you are viewing this as a soft document, the page numbers are hyperlinks allowing immediate access to review selected sections.

Table of Contents

USER LEVEL Copyright Notice, Trademarks & Revision History……..………….………..2

Section 1: Equipment Introduction & Overview……………………………….3

Section 2: System Accessibility Levels………………………………………………4

Section 3: User Screen Familiarization……………………………………………..5

Section 4: Soft Controls……………………………………………………………….…..8

Section 5: Troubleshooting…………………………………………………………….15

Section 6: Warranty Information & Disclaimer………………………………16

ADMINISTRATOR LEVEL Section 7: System Requirements……………………..….………………………….17

Section 8: Hardware Details & Operation…………………..…….…………….20

Section 9: Admin Level Configuration & Use…………………………………..22

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Copyright Notice

All materials in this document are the intellectual property of EAGL Technology. Our products are under continual improvement. Although we take great care preparing the documents accompanying our products, EAGL Technology offers no guarantee regarding absolute content correctness.

Trademarks

All Trademarks are the properties of their respective owners.

Revision History

Version Date

V1.5 2017/12

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Section 1: Equipment Introduction & Overview

The EAGL Gunshot Detection & Lockdown System uses fully automated equipment designed to provide an immediate response to an active shooter threat. This system detects gunshots within defined areas and relays that gunshot detection information to additional system components capable of controlling not only facility access but also providing law enforcement agencies with threat assessment information. Additionally, this system can disseminate threat assessment information via text and email. Thus, the EAGL System responds to active shooter threats by providing both access control and notification.

The EAGL System can be constructed in various configurations to include integration options for existing access & alarm systems and components. A basic EAGL Gunshot Detection & Lockdown System can consist of an EAGL Control Unit, a Gateway and several FireFly® Wireless Ballistic Sensors.

Photo 1, EAGL System Control Unit Photo 2, FireFly® Wireless Ballistic Sensor

EAGL Control Unit provides system control through predetermined protocols and User interface. The unit is self-contained and ties into existing ethernet systems. The EAGL Control Unit receives threat detection data from Gateways which wirelessly connect to the FireFly® sensors.

The EAGL System uses proven science developed by the Department of Energy. This science produced patented technology, the FireFly® Wireless Ballistic Sensor, for gunshot detection. Integrating these sensors with the EAGL Gunshot Detection & Lockdown System allows the system to process threat assessment data.

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Section 2: System Accessibility Levels

The EAGL Gunshot Detection & Lockdown System currently has a system access hierarchy consisting of three User interface levels. Those levels are: Basic User, Administration and Integrator. Each User interface level provides tiered system access control either enabling or disabling certain system features. Each hierarchy level is explained below.

Basic User: This level provides the most basic interface features. Although this level limits system

accessibility to administration and design protocols, all system monitoring capabilities are functional.

Administration: This level allows administration functions that are disabled in the Basic User level.

Certain system protocols not only can be accessed but also modified. This control tier can also monitor system functions and add or remove system Users.

Integrator: This tier level provides the highest order of system access and is normally reserved for

use by the system installer and system manufacturer.

**NOTE: All User levels use “Point-N-Click” technology to enable or disable system features via “Soft Buttons”!

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Section 3: User Screen Familiarization Here is an example of the EAGL System control monitor presentation when the EAGL System is operating. The screen is comprised of three sections.

Figure 1, User Screen

The ACTION PANEL section allows User interface with system controls in addition to presenting real-time system status. This section contains the following items:

SYSTEM STATUS, DOOR GROUP, PASSWORD, “Soft Buttons”: LOCKDOWN, UNLOCK, SYSTEM NORMAL, SHOTS FIRED & FLOOR OVERLAYS

The NOTIFICATIONS section displays additional system status information concerning sensor Battery Life, Self-Test Failures and Total Detectors Active. Options include selecting displayed data log entries and the ability to search/sort by Event Time, Tag ID, Alert & Location.

**NOTE: It is recommended to adjust monitor resolution settings so displayed NOTIFICATION items are not stacked and logged data appear truncated!

ACTION PANEL

NOTIFICATIONS AREA MAP

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Section 3: User Screen Familiarization (cont.) This window is presented when the User selected or clicked on the Gunshot Alert in the NOTIFICATIONS panel which displays Real Time detector status. Upon selection, additional SHOT DATA information is displayed.

Figure 1A, USER, Notification Shot Data

Clicking on CLOSE or anywhere outside the window closes the SHOT DATA window.

**NOTE: After closing the SHOT DATA window, a camera view can also be selected. This will be presented in Section 4: Soft Controls.

USER Selection SHOT DATA Window

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Section 3: User Screen Familiarization (cont.)

The AREA MAP section provides information relating to the EAGL Gunshot Detection & Lockdown System coverage area. The AREA MAP section also has areas and features allowing User interface functions. This area has two viewing modes or views, MAP or SATELLITE. There are additional control features that allow ZOOM functions.

Figure 2, User Screen, Satellite View

**NOTE: The AREA MAP default view should position the security access controlled area in the map center!

The three User screen sections mentioned have more navigation explanations and features that are explained in Section 4: Soft Controls.

VIEWING MODES

AREA MAP

ZOOM CONTROLS

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Section 4: Soft Controls

Figure 3, Action Panel section

SYSTEM STATUS: This area displays the current system status and the color bar correlates to each “Soft Button” color. NOTE: A “Soft Button” is active when it darkens after the cursor is placed on or hovers over the button!

DOOR GROUP: Represents the EAGL System monitored area.

PASSWORD: Allows multilevel User interface with the system. Once a password is inputted, system accessibility and control levels are assigned enabling or disabling features. Figure 3, Action Panel illustrates an example of accessibility as the 3D “Soft Buttons” displayed represent the only control features available at this User level. NOTE: This figure illustrates that the LOCKDOWN feature is NOT available in this instance for Basic User access as the LCKDOWN button does NOT appear in 3D!

“Soft Button” controls enable features when the cursor is placed on the feature and selected. User level determines feature accessibility. Currently, there are six “Soft Buttons”. When they are selected, these manual intervention inputs enable protocols to place the system either in an activated alarm condition or disarming an activated alarm condition.

LOCKDOWN: Allows User to initiate site wide Lockdown of the access control system. Currently, when this feature is enabled, NOTIFICATION processes are NOT performed by the system.

UNLOCK: Allows User to unlock all site-wide access controlled doors allowing unrestricted access.

SYSTEM NORMAL: Allows User to enable the system to initiate normal, non-alarm state and return the access control system to its normal schedule.

SHOTS FIRED: Allows User to initiate an alarm condition as if a gunshot event happened which will lockdown controlled areas and allow NOTIFICATION processes as determined by preset protocols.

“SOFT BUTTONS”

ACTION PANEL

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Section 4: Soft Controls (cont.)

FLOOR OVERLAYS: Opens a drop-down menu with the following options: Show Legend, Hide Legend, Floor Plans, Remove Floor Overlay as displayed below. Sensor, door conditions or camera locations are differentiated by floor.

Here is an example FLOOR OVERLAYS drop-down menu.

Figure 4, User Screen Showing Floor Overlays Menu

In the above figure, the AREA MAP section displays the EAGL Gunshot Detection & Lockdown System coverage area in SATELLITE view. The center of the map displays (by default) the controlled access or monitored area with detector, camera locations and door condition information presented.

The pull-down menu has visible options that are explained further.

FLOOR OVERLAYS MENU

CONTROLLED ACCESS AREA

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In the figure below, this viewing mode represents the MAP view. The same ZOOM controls located at the bottom right of the map are available for use in this mode. Additionally, sensor, camera and door conditions and locations with accompanying legend are displayed.

**NOTE: If an indoor FireFly® Wireless Ballistic Sensor detects a gunshot, the symbol representing GUNSHOT DETECTOR will change to the GUNSHOT LOCATION icon.

Figure 5, User Screen Display in MAP View

The MAP viewing mode does not display area terrain or landscaping but provides a more concise and uncluttered presentation. As stated earlier, the ZOOM control can also be used in this mode to expand the area surroundings to include nearby buildings, roads and infrastructure.

MAP VIEWING MODE DETECTOR, DOOR & CONDITIONS

LEGEND DETECTOR, DOOR & CAMERA LOCATIONS

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Section 4: Soft Controls (cont.) This view represents the SATELLITE viewing mode. Like the preceding figure, the Legend is also visible in this viewing mode.

Figure 6, User Screen - Satellite Viewing with Legend

In this figure, the centered structure represents the controlled access area. The “1” is indicative of the floor level.

**NOTE: The MAP & SATELLITE views will display all interior and exterior cameras, sensors, doors & conditions. If the controlled access areas include other integrated security system equipment, these items may also be presented. The EAGL Gunshot Detection & Lockdown System FLOORS OVERLAY menu should allow the User to select floors individually to display the sensors, other equipment and door locations on the selected floor!

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The view presented below represents the visual display when selecting a camera that is integrated with the EAGL Gunshot Detection & Lockdown System. The camera view is presented in real-time and is available during all system operational modes.

Figure 7, User Screen, Video Camera Feed

The example presented indicates there is only one camera located at the front of the controlled access area. If multiple cameras are on site, clicking the individual camera icons will open a window on the right side with the selected camera’s real-time view.

CAMERA VIEW

CAMERA LOCATION SELECTED

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Up to this point, we covered multiple visual representations of the EAGL Gunshot Detection & Lockdown System when SYSTEM STATUS was in a NORMAL condition. The graphic below represents the visual display when the EAGL System detects a gunshot. In this example, the camera window presents a camera view and the sensor icon closest to the detected gunshot location changes to the Gunshot Detected icon. Additionally, the camera window will open and present live video from the nearest camera to the FireFly® Wireless Ballistic Sensor that detected the active shooter location.

Figure 8, User Screen, GUNSHOT DETECTED

While the EAGL System is in this condition, the word “Gunshot” in the SYSTEM STATUS bar will blink and there will also be an audible alarm. When this alarm condition occurs, preset protocols are immediately enabled, and lockdown processes are initiated.

**NOTE: A new “Soft Button” called MUTE will appear on the ACTION PANEL during an activated alarm condition. This button allows the User to ONLY disable the audible alarm at the User station!

SYSTEM STATUS GUNSHOT DETECTION ICON CAMERA VIEW

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Section 4: Soft Controls (cont.) The graphic below provides a magnified view of the FLOOR OVERLAYS LEGEND information.

Figure 9, Expanded LEGEND view

This display example shows legend icons: Security Camera, System Normal, Unlock, Lockdown, Doors Not in Door Group, Gunshot Detector and Gunshot Location.

Figure 10, Notification Panel, HB Logged Entries

This view shows detector HB (Heart Beat) conditions indicative of sensor connectivity with the system and sensor battery life. The HB signal is generated once during a 24-hour period. Currently, the represented Battery Life is ONLY an average of all system sensors.

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Section 5: Troubleshooting

The EAGL Gunshot Detection & Lockdown System is designed for maximum longevity and serviceability. If any system problems are encountered, please contact your system administrator.

EAGL Technology stands behind their products and service. Service questions should be directed to the Integrator/Installer who installed your on-site system. Please record your Integrator/Installer contact information below.

INTEGRATOR/INSTALLER: .

SYSTEM INSTALL DATE: .

For additional assistance call 1-877-566-1700.

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Section 6: Warranty Information & Disclaimer

The EAGL Gunshot Detection & Lockdown System has a one-year manufacturer warranty. System service questions should be directed to the authorized Integrator/Installer who installed your on-site system.

Do not attempt to upgrade or replace system components if you are not an authorized Integrator/Installer or service center as these actions will void manufacturer warranty. It is strongly recommended contacting an authorized Integrator/Installer for any upgrades, additions or replacement actions.

Manufacturer reserves the right to discontinue, or modify at any time, specifications or designs without notice and without incurring obligations.

DISCLAIMER

The EAGL Gunshot Detection & Lockdown System has data logging capabilities to record detected threat information. Although this information is exportable, the EAGL System does NOT currently have additional data backup options. Data deleted before exporting is NOT recoverable.

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Section 7: System Requirements

OPERATING ENVIRONMENT

Keep equipment away from high temperatures. EAGL Control Unit - IT

rack mount design for 4U drawers, using 3 slots.

Keep equipment away from high humidity environments.

EAGL Control Unit equipment is not designed for exterior use &

placement.

Recommend EAGL Control Unit installation in a secure access &

environmentally controlled location.

Avoid equipment installations near strong magnetic fields.

Recommend installation area will support equipment weight and is reasonably level.

Contact your authorized system Integrator/Installer for all equipment service needs. Unauthorized access and modifications will void manufacturer warranties.

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Section 7: System Requirements (cont.)

ELECTRICAL POWER

EAGL Control Unit - Input: 100-240 VAC, 10 Amps.

Output: 12 VDC, 18 Channels

Each Channel MAX Amp Rating: 1.1 Amps

The EAGL Control Unit offers device protection for high voltage, over

current & short circuit conditions.

High Voltage: Surge protection to protect connected devices

Over Current: The unit will automatically shut down

Short Circuit: The unit has Positive Temperature Coefficient (PTC) fuses on each Channel output. If a short circuit condition is sensed, the individual Channel output will be disabled until the condition causing the problem is removed. Once condition is removed, the output will be restored automatically.

The EAGL Control Unit uses an internal 12 VDC Lead-Acid battery for

backup power in the event of an AC power interruption.

Each FireFly® Wireless Ballistic Sensor contains a 3.6 VDC Lithium Inorganic

Battery. Average battery life is ~4 years.

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Section 7: System Requirements (cont.)

CONNECTIVITY

The Emergency Automatic Gunshot Lockdown (EAGL)System

connects to Gateways via ethernet connections. These connections allow

communication and Power Over Ethernet (POE) interface with devices.

Each FireFly® Wireless Ballistic Sensor connects wirelessly via WiFi to the

Gateway which routes sensor data to the EAGL Control Unit.

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Section 8: Hardware Details & Operation As mentioned in the Basic User section, the basic EAGL Emergency Automatic Lockdown System is comprised of three major subsystems. They include: the EAGL Gunshot Detection & Lockdown System Control Unit, a Gateway and several FireFly® Wireless Ballistic Sensors.

The photo below shows the EAGL Control Unit front panel NORMAL power indications when the system is operating.

Photo 3, EAGL Control Unit

The representation above illustrates NORMAL power conditions. Should external or internal power faults be detected by the EAGL Control Unit, the power indications will be different depending upon fault conditions.

For example, a primary input VAC power loss will cause the RED indicator to extinguish. The GREEN VDC Output indicator should still be illuminated but the YELLOW indicator should also be illuminated. Once input VAC power is restored, the EAGL Control Unit power indicators will revert to the NORMAL states seen above.

Additional information regarding electrical power and device protection is found in Section 7: System Requirements.

NORMAL POWER INDICATIONS:

12 VDC Internal Battery State

Dark YELLOW=OFF,

Bright YELLOW=ON

Output Channel VDC Power ON

Primary VAC Input Power ON

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Section 8: Hardware Details & Operation (cont.) The photo below is of the FireFly® Wireless Ballistic Sensor. These sensors can be used in both exterior and interior applications. As for function, these sensors detect and process sound energy to determine if the detected sound represents a gunshot. The FireFly® Sensor has a single indicator capable of providing several conditions.

Photo 4, FireFly® Wireless Ballistic Sensor

The FireFly® Sensor is completely self-contained. When integrated with the EAGL Gunshot Detection & Lockdown System, the sensor sends a status signal to the EAGL Control Unit via a Gateway. This status signal or Heart Beat is currently programmed to activate once per 24-hour period.

Additionally, the FireFly® Sensor processes potential threat sounds. When detected, the sensor indicator will stay illuminated a steady GREEN for about 8 seconds and extinguish. Further threat processing is still occurring during this period. If the detected sounds are validated as a threat the same sensor indicator will blink RED for about 6 seconds and extinguish.

Each FireFly® Sensor contains a battery with an average useful life of ~4 years.

FireFly® Sensor Indicator Location

FireFly® Sensor ON Indications

Sensor Heart Beat - GREEN

Steady State, Potential Threat

Sound Energy Detected - GREEN

Sensor blinks RED ~6 Seconds

Validated Threat Condition

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Section 9: Admin Level Configuration & Use The administrative level functions allow editing of Users & Admin personnel, complete History Log accessibility (Read-Only) with CSV export feature and the ability to edit the dialer Contact List.

As mentioned earlier, the web browser best suited for EAGL System connectivity is currently Mozilla Firefox. This free and open source web browser is available from https://www.mozilla.org/en-US/firefox/new/.

Figure 11, Admin Menu Bar

In addition to HOME and LOGOUT options, that are the only available menu items at the basic USER level, there are also: Admin Users, Email, Enable/Disable FireFlys and Display All Results menu items. The additional menu items will be explained with associative figures.

**NOTE: Basic User screens viewable at the Administrator level have the same functionality.

Visible in the above figure are the menu bar features available at the Administrator level.

**NOTE: Both LOCKDOWN and NOTIFICATION processes occur simultaneously when the EAGL System detects a threat condition. Neither process is dependent on the other.

ADMIN MENU BAR

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Section 9: Admin Level Configuration & Use (cont.) Selecting Add Users produces the following pull down menu options.

Figure 12, Admin Level Screen

This menu allows capabilities to either Add Users or Edit Users. Selecting Add Users option opens the next menu screen below.

Figure 13, ADMIN Add Users menu

The above screen is used to assign: User & Display Names, “Admin-Assigned” Passwords, Email, User Groups. After entering the random generated Security Code, select Register to complete the process.

MENU BAR ADMINSTRATOR ITEMS

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Section 9: Admin Level Configuration & Use (cont.)

**NOTE: Selecting Edit Users opens this menu which lists all assigned Users. This menu is the ONLY Admin screen currently allowing User deletion.

Figure 14, ADMIN Edit Users menu

The boxes in the Delete column allow individual selectivity and when the Delete button is selected, the deletion process is initiated.

This screen also includes User Last Sign In logging information.

The EAGL Gunshot Detection & Lockdown System has data logging capabilities to record detected threat information. Currently, ONLY detected threat information is exportable at present. It is highly recommended to ensure Export functions are performed prior to Deletion functions when available. User information is NOT exportable. The EAGL System does NOT currently have additional data backup options. Data deleted before exporting is NOT recoverable.

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Here is the Email structure pull-down menu.

Figure 15, ADMIN Email Account Setup

There are three menu items: Add Email Addresses, Set Email Addresses and Delete Email Addresses.

The purpose of these menu items is to assign and administer Notification feature protocols. These feature protocols allow the EAGL Gunshot Detection & Lockdown System to disseminate threat detection information via SMS text and/or Email. When configuring these feature protocols, considerations regarding the amount of time each feature protocol takes to process and distribute threat assessment information should be included. This is crucial when it comes to emergency response. For example, text messaging usually is a faster method to distribute information than Email, but this method is dependent upon both the specific telephone carrier access & text message processing speeds. Email instead, can be a more reliable method of disseminating information and this method can handle larger file volume, but this method is also dependent upon network restrictions and processing speeds. To compensate for the potential dissemination shortcomings of both methods, it may be prudent to configure all Email recipients for both methods.

EMAIL STRUCTURE MENU

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The figure presented below is the ADMIN screen used to establish the Email to Text connectivity for EAGL System Notification dissemination.

Figure 16, ADMIN Email to Text Screen

As seen above, each phone carrier requires a specific format for the Email to Text function.

**NOTE: It may be necessary to contact those unique phone carriers that are NOT listed above and obtaining their appropriate format when assigning this Notification feature.

As with other screens, it is necessary to click on the SUBMIT icon to invoke the feature.

EMAIL TO TEXT FORMAT SCREEN

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This example screen is used to perform Email assignment for Notification processes to occur when the EAGL System has identified a threat condition.

Figure 17, ADMIN Detection Email Assignments

This screen allows assignment of parties who will receive an Email Notification when the EAGL System has determined there is a threat condition. When the Select Emails icon is selected, the process is completed.

**NOTE: When the EAGL System is tested using the User screen icon, current system configuration prevents Notification processes to initiate.

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The ADMIN screen below allows deletion of Email addresses originally configured.

Figure 18, ADMIN Delete Detection Email Addresses

Selecting the Delete icon also performs a redirection function to Select Emails for Detection Message as that information will also be reset.

EMAIL ADDRESS DELETION SCREEN

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This area concerns controlling FireFly® inputs to the EAGL Gunshot Detection & Lockdown System.

The following figure represents the screen display after selecting the Enable/Disable FireFly®.

Figure 19, ADMIN Enable/Disable FireFly® screen

As displayed above, this screen identifies FireFly® Sensors with system assigned location information and associative camera and detector pairings.

Administrative control to enable or disable individual sensors is available for several reasons. One example reason may allow for maintenance activities occurring on or near the detector. Another reason may include temporary disabling to support other site specific logistical or operational conditions. After selecting the detector(s) Enabled or Disabled condition(s), it is important to select the Set Fireflys icon located at the bottom of the screen to save and initiate your selection(s).

**NOTE: To expedite Enabling or Disabling all FireFly® Sensors, note the two tabs located at the top left on the screen! After selecting appropriate function, also click on the Set Fireflys icon.

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All logged data representing sensor inputs or SHOTS FIRED is displayed below.

Figure 20, ADMIN Display All Shot Results screen

This screen lists all sensors that triggered an alarm condition, time and location, alarm trigger levels and thresholds and weapon caliber with caliber confidence percentage.

The data presented in the above screen is not duplicated anywhere in the EAGL System or able to be manipulated thus providing a secure record that can be transferred in other formats to include spreadsheets.

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Section 9: Configuration & Use (cont.)

The bottom of the Display All Shot Results displays the current available options for the recorded data.

Figure 21, ADMIN Display All Shot Results screen bottom

Figure 21 shows the soft button icons used to select CSV Export and Clear All Results functions. As mentioned earlier, this data is CSV Exportable and should be transferred prior to deletion.

The EAGL Gunshot Detection & Lockdown System has data logging capabilities to record detected threat information. Although this information is exportable, the EAGL System does NOT currently have additional data backup options. Data deleted before exporting is NOT recoverable.

· 2020-04-28 · 17 GUNSHOT DETECTION & LOCKDOWN SYSTEM 4 Section 2: System Accessibility Levels...

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Transcript of · 2020-04-28 · 17 GUNSHOT DETECTION & LOCKDOWN SYSTEM 4 Section 2: System Accessibility Levels...