2019 ANNUAL REPORT - Hospice of Santa Cruz County

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512 Pet Companion Visits 194 Veterans Served Providing exceptional end- of-life care and grief support resources for the community is our first priority. Our team-oriented approach is tailored to the patient’s needs and wishes, delivering medical care, pain management, emotional and spiritual support, as well as addressing family needs. This year we were recognized as a Hospice Honors Recipient, a national award recognizing excellence in hospice care from the caregiver’s point of view, scoring above the national average in every category. Our Finances Our work is guided by our nonprofit mission to serve all members of our community and encircle those facing the end of life with comfort, compassion, and expertise. We frame all decisions, strategies, personnel, and programs with the single focus on what is best for patients and families. This year, HSCC’s Board of Directors and Leadership committed to a year of investment, funded through Board Designated cash reserves, to ensure a solid future for the organization. Our work in forming the California Hospice Network (CHN) will ensure long-term viability and relevance for HSCC and other stand-alone nonprofit hospice organizations in California. Revenue Patient Service Fees ................ $21,638,784 (92%) Fundraising Activities .................. $1,660,230 (7%) Other.................................................... $110,822 (<1%) Total: ..................................................... $23,409,836 Expense Program ........................................$19,237,124 (82%) Administration ............................. $3,799,655 (16%) Fund Development ......................... $535,355 (2%) Total: .......................................................$23,572,135 At Hospice of Santa Cruz County we believe that wellbeing is important at every stage of life. “Tell me, what is it you plan to do with your one wild and precious life?” —Mary Oliver hospicesantacruz.org l 831 430 3000 l Thanks to your generous support we are encouraged in our journey to retain our standing as the hospice of choice, employer of preference, training center of excellence, and your trusted partner for end-of-life care in Santa Cruz County. What YOU Made Possible 204 Patients Received Transitions & Palliative Care 1,042 Patients Received Hospice Care 2,400 Grieving Loved Ones Received Support 5,500 hours our Volunteer Visitors spent supporting patients, their caregivers and family 1,053 Youth Received Grief Support & In-school Grief Education 56 Children Attended Camp Erin © Santa Cruz, a weekend of fun, healing, and friends 1,715 Music Therapy Services Provided 1,862 People Attended Community Education Events Locations Providing Bilingual Services Across the County Offices in Scotts Valley and Watsonville 2 2019 ANNUAL REPORT We are proud to be a founding member of the California Hospice Network, a strategic partnership committed to sustaining local nonprofit, community-based hospice care in California. Embracing the future of telemedicine we launched a Telehealth pilot project to enhance access to clinical staff for palliative care patients. Scotts Valley Chamber of Commerce recognized Hospice of Santa Cruz County as the 2019 Organization of the year. 93% would recommend Hospice of Santa Cruz County 93% received the right amount of emotional support 92% rate the quality of our patient care at 9 or 10 on a 10-point scale

Transcript of 2019 ANNUAL REPORT - Hospice of Santa Cruz County

Page 1: 2019 ANNUAL REPORT - Hospice of Santa Cruz County

512Pet Companion

Visits

194Veterans Served

Providing exceptional end-of-life care and grief support resources for the community is our first priority.Our team-oriented approach is tailored to the patient’s needs and wishes, delivering medical care, pain management, emotional and spiritual support, as well as addressing family needs.

This year we were recognized as a Hospice Honors Recipient, a national award recognizing excellence in hospice care from the caregiver’s point of view, scoring above the national average in every category.

Our FinancesOur work is guided by our nonprofit mission to serve all members of our community and encircle those facing the end of life with comfort, compassion, and expertise. We frame all decisions, strategies, personnel, and programs with the single focus on what is best for patients and families. This year, HSCC’s Board of Directors and Leadership committed to a year of investment, funded through Board Designated cash reserves, to ensure a solid future for the organization. Our work in forming the California Hospice Network (CHN) will ensure long-term viability and relevance for HSCC and other stand-alone nonprofit hospice organizations in California. 

RevenuePatient Service Fees ................$21,638,784 (92%)Fundraising Activities .................. $1,660,230 (7%)Other ....................................................$110,822 (<1%)Total: .....................................................$23,409,836

ExpenseProgram ........................................$19,237,124 (82%)Administration ............................. $3,799,655 (16%)Fund Development .........................$535,355 (2%)Total: .......................................................$23,572,135

At Hospice of Santa Cruz County we believe that wellbeing is important at every stage of life.

“Tell me, what is it you plan to do with your one wild and precious life?” —Mary Oliver

hospicesantacruz.org l 831 430 3000 l

Thanks to your generous support we are encouraged in our journey to retain our standing as the hospice of choice, employer of preference, training center of

excellence, and your trusted partner for end-of-life care in Santa Cruz County.

WhatYOUMade

Possible

204Patients Received

Transitions & Palliative Care

1,042Patients Received

Hospice Care

2,400Grieving Loved Ones

Received Support

5,500hours our Volunteer Visitors

spent supporting patients, their caregivers and family

1,053Youth Received

Grief Support & In-school Grief Education

56Children Attended

Camp Erin© Santa Cruz,a weekend of fun, healing,

and friends

1,715Music Therapy

Services Provided

1,862People Attended

Community EducationEvents

Locations Providing Bilingual Services Across the CountyOffices in Scotts Valley and Watsonville2

2019 ANNUAL REPORT

We are proud to be a founding member of the California Hospice Network, a strategic partnership committed to sustaining local nonprofit, community-based hospice care in California.

Embracing the future of telemedicine we launched a Telehealth pilot project to enhance access to clinical staff for palliative care patients.

Scotts Valley Chamber of Commerce recognized Hospice of Santa Cruz County as the 2019 Organization of the year.

93%would recommend Hospice of Santa Cruz County

93% received the right amount of emotional support

92%rate the quality of our patient care at 9 or 10 on a 10-point scale

Page 2: 2019 ANNUAL REPORT - Hospice of Santa Cruz County

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940 Disc DriveScotts Valley, CA 95066

Ways to GiveYour gifts provide comfort, care, and community

$50,000 and MoreCentral California Alliance for HealthCommunity Foundation Santa Cruz CountyEstate of Betty LeonardFriends of HospiceMonterey Peninsula Foundation, host of the

Pebble Beach Pro-Am

$20,000-$49,999Bright Horizons FundHospice Giving FoundationMike & Bertie McElroySubaru of America, Inc

$10,000-$19,999Caroline’s Non Profit Thrift ShopSanta Cruz Cancer Benefit GroupSeascape Women’s Golf ClubSereno GroupSharanam FoundationThe Nicholson Family FoundationEstate of Homer GreenAli KhayatEdward NewmanFrank & Zoe Ann Orr FundRowland & Pat RebeleMary & George Herbert Zimmerman Foundation

$5,000-$9,999ElunaTouchPoint FoundationTruistLetty & Lane BessReid BourdetMark ChetkovichAnonymous in honor of Baba Hari DassNancy & Herb EderEstate of William JoyLenore and Howard Klein Foundation, Inc.Kara & James MurrayBrad ResetarSue SogardGinny Solari MazryRobert & Donna StolichGail & Edgar ThriftKen VilhauerCarmella Weintraub

Angel CircleSally AdelusHolly AlexanderToby & Michael AlexanderMichael & Kalena AllardJudith Allen & Susan SeaburgAnonymousAnonymous ◊Jacquie S. Baker ◊Linda Barsanti-Downing & Dwayne DowningKimberlee & Aaron BartleyBarbara & James BlackMarilyn & Drew CalcianoCamille ChaseDr. Agnes Chien & Dr. Howard NelsonRichard & Ginny Clark ◊Bud & Rebecca ColliganCathy Conway & Soma GoreskyFreny CooperMary Culley & Scott SmithJames & Debra deDiegoCara DeSimone ◊Donald DillinghamLinda Donovan ◊David Doolin & Elizabeth Clifton-DoolinJennifer DrummondRobbie DuntonNancy & Herb EderTom & Barbi EvensonAlicia FloresCurtis GallowayMargaret Gordon ◊Kathleen and Kent GraveKen HaberMatt & Beth HansmanSusanne HarrisKathleen Hughes & Kate McGirrJudi and Phil HumbleMarilyn & Keith HumphreyTim & Pam HumphreysCarolyn HyattFred & JoLynne JonesSusan KamprathPam KangasRobert KaswenBob Katz & Leola Lapides-KatzDavid & Sharon KlugerRachel KuoJoyce & Vincent LoFrancoRose MachadoDr. Charlea T. MassionMichael K. McCawleyCarolyn & PJ MecozziRuth & Michael MehrRenee MelloFred & Marilyn MillerMichael W. Milward & Ellen VogtAnn Carney PomperSusan PunchesDonna Ramos & Douglas BrouwerGloria & Eric ReedEd & Norma Sacks ◊Kieran & Coriander ShahAdam & Adina Shore

Susanne ShortRuth E. SmithElaine-Maryse SolariGinny Solari MazryAl StevensStephanie Suglian ◊Diane Syrcle & Susan LeoRachel WedeenMargaret & Gary WilliamsonEsther Wilson

Angel Circle donors commit to an annual gift of at least $1,000 per year for three years.◊ Perpetual Angels commit to an annual gift of at least $1,000 annually in perpetuity.

$1,000-$4,999Anonymous Givers Charitable FoundationAve Maria Memorial ChapelCharles and Anna M. Pedrazzini Private

Charitable FoundationCity of CapitolaCounty of Santa Cruz Auditor Controller OfficeCypress Ag ConsultingDeluxe Foods of AptosFalcon Trading Company, Inc.Gino Panelli Foundation, Inc.Ideal HomesNetwork for GoodPacific Edge Climbing GymPivot InteriorsSanta Cruz Mountains Winegrowers AssnSigma Alpha of Omega Nu of Santa CruzSockshop & Shoe CompanySystem Studies IncorporatedThe Benevity Community Impact FundThe Finkelman Family Charitable FoundationUnitarian Universalist Fellowship of

Santa Cruz CountyUnited Way of Santa Cruz CountyYourCause, LLCBill & Linda AndersonChristopher AndertonKenneth AverillDavid BabbitzCynthia BartlettRandy BertschRaoul & Celesta BirnbaumDavid BlakelyNancy BoehmAnn BornsteinCarol BrownBarbara BurkeMarilyn CahnElizabeth ClarJanice M. CockrenCathleen & Terry EckhardtSamuel FarringtonDeborah A. FontainePhilip & Katherine FosterKathy FraserJerry FryhlingJohn Glina and Susana Glina ZubiateGary GogolKathleen & John Hall BarkerChuck & Susan HawleyCarolyn & Clark HeinrichAlan HiromuraBill HotchkissLaurie & Peter HunkelEd & Jean KellyLynn KnoxPat KruegerJudith LoefflerMaureen LoftusCynthia R. Margolin and Michael BentzenMary MarksGary MeekerDean MimmackMarcus MonteGeorge & Linda MoranRonald MorrisCarla & Eric MossKelly & Maria NesheimNancy NolanRebecca NolanSteve OnetoMark PaxtonNancy PedersonJohn PetersenThomas PettigrewEstate of Mary L. PoloLori PurvisLindsey RamosJudy RichardsSuzanne RischmanElio & Joy RodoniBrent SchimkeMara Sifry-PlattRoger & Michele SnyderPeter VizzusiNancy & Hank WempeSally Territo WongLeland & Marian Zeidler

$500-$999Bay PhotoCity of Scotts ValleyCongregational Church of Soquel Women’s

FellowshipDesert Mist Farms, LLCDigital Dynamics, IncGreen Mountain Foundation/Maple HousePlumbers, Steamfitters & Refrigeration FittersScopazzi’s Restaurant & LoungeThe Progressive Insurance FoundationSteven AllenDonald & Juliana Beisswanger

Jeanette BellAlice BenetCarlyn BiagiottiPattie BladeMary BrahamLynne BryanSusan CapurroMr. and Mrs. Alex ConservaYvonne CoombsMargy Cottle Ph.D.Renwick Curry & Nancy KnudegardCarol DarroughJan DeWitt & Bob DeWittSusan DonatelliSue DunnPaul FaethRhonda Foster-DeskinsMarion L. FowlerSusan GorskySally Green & Lucas WilleyCatherine HoganThomas HollandHoward Family TrustAdrienne HowellRoberta S. HunterHarold & Dorothy HydeMarilee IrwinStephen & Barbara JackelMatt JacksonLyn JefferySarah & Tom KarnJerry KayKaren KurokawaJane Lear-MyersThomas A. LehrerPatricia LezinEleanor LittmanSrina & Jill LynneMartin MoreyWes MusitelliPaul NakamotoPamela NelsonKathleen PerryMary PetersonPhilip RiceClaudia RihaAlan RitchJoanie RosebraughDorothy RubyJames ScalsasRuth SchillingerCarol SchimkeThomas SchmidaH. Reed SearleBarbara SheffieldKathie & Dale SinorJan SpichtigMichael A. StevensonJames StuartKent Thompson MDDiane WalkerDick & Phyllis WasserstromThomas WindsorPaula WoodsSue ZamoraJudy Zolezzi

$250-$499AmazonSmile FoundationAnonymousAromas Bible ChurchBright Funds Member DonationCJ Investments Services, Inc.Ella’s at the AirportIBM Employee Services CenterLoma Prieta ClubSanta Cruz BicyclesValley Gardens Ladies Golf ClubRick AllemandiTracy & Andy ArmaninoShalini AroraSilvia AusterlicLaura AzzoroAndy BacaylanHarry & Gayle BarlowMark BartosTandy Beal & Jon ScovilleLinda BeltramoScott BongiornoCathy BoninoBritta BorjesonDave BrockmannMindi & Paul BroughtonW Perry BryantKimiko BurtonSteve ButzPenelope CarlessJulia Muennich and Earl CowellJoan DelfinoDarcy DiazSharon DirnbergerSteven & Laurie DoblerPaul DurenBonnie FaraolaJack FarrJim and Susan FarrarDeborah FontenotJeff & Elaine FormanShirley & Vito FormicaJames GansonClaudia & Joseph GattoRoger & Norma GintertGerald & Allene GrahamMonica HammerChristen HansonKathy, Diane & John HapgoodKent & Donna HardwickPatti HaynesKen Helms & Kimberly HallinanAnn & Bob Hestand

Mayumi HiramatsuLaura HofmeisterJoe & Sheila HorneConnie HudsonTim JacksonIris JensenBeverly & Steve JohnsonGertie M. JohnsonJoseph KellyBen KunstBecky LangMarlow LarsonBenjamin & Ilse LopesKristen & Larry LutzMarc & Susan MangelJames MarchettiCatherine E. MarinoRayne MarrTom & Jo Ann MartindaleRoy MartinezLouis MartiniJudy McAfeeMaureen McLeanN. Leann MeyerMary Frances MilesRaymond MillardSharon MillsDiane MontagueDaniel MountjoyDon & Ida MungaiGlenda MurrayRobert NelsonMs. Amy R. NewellLauren OlaizVickie & Michael OliverPhilip OnetoMartina & Will O’SullivanPaula PanelliTeresa ParadiseRick & Jan PhisterMary PlomteauxPeter PozanskiMuriel ProloZiggy Rendler-Bregman & Jesse BregmanBarbara RogoffCherri Rupert-CanfieldMark & Karen SambrailoJanice SansonRaymond SchmidtRob SchmidtBill & M.B. SimpkinsClaudia SlaterHarry SmedleyCheryl SmeltShirley & Jim SpainJane & Parker StokesAmy StricklandFumi TanimasaJoan TaylorDolores TeutschelJerry ThomasThomas & Christine ThomsenJan & Fred TomlinsonJudy TreugeJanice ValdiviaTrin ValdiviaMichael Van LiendenLarry VarellasRobert WagnerMark & Nancy WainerWilliam B. Weston, Jr.Charlotte WilliamsRichard WinnerCharlene WoodAnn Young

Legacy CircleRichard & Lani AdamsToby & Michael AlexanderJudith Allen & Susan SeaburgRosemary AndersonAnonymous (3)Jacquie S. BakerLynne CaldwellGinny & Richard ClarkLeah ClarkCathy Conway & Soma GoreskyMary Culley & Scott SmithCara DeSimoneSharon DirnbergerSusan DonatelliLinda Donovan & Jack HainDavid & Babs FarrellRonaele FindleyWilma GawthropMargaret GordonKathleen & Kent GraveKen HaberAnn & Bob HestandKathleen Hughes & Kate McGirrPam KangasMarcia KeithDavid & Sharon KlugerMonte Tudor-LongCynthia R. Margolin and Michael BentzenGinny Solari MazryLouise McKennaSharon ParkerCarol Di PietroAnn Carney PomperAlan RitchEd & Norma SacksKathie & Dale SinorStephanie SuglianRachel WedeenGeorge & Lois Wolfe

Your Investment Makes Extraordinary Things Happen July 1, 2018–June 30, 2019

Board of DirectorsBob Kaswen, President David Kluger, Vice President Richard Clark, Treasurer Margaret Gordon, Secretary/

ParliamentarianHolly AlexanderJulia Muennich Cowell PhD, RN,

FNASN, FAANCara DeSimoneAlicia FloresBeth Hansman Ruth MehrEd NewmanEd Sacks, MDSharon Tapper, MDKuntal Thaker, MDTimothy UlenRachel Wedeen

Michael MilwardChief Executive Officer

Make a One-time Contribution

Make a Tribute Gift Your loved one’s memory lives on through your action. Donating takes less than five minutes, and changes lives forever.

Join our Circle of Care Put your money where your heart is with an ongoing monthly donation.

Join the Angel Circle Help to sustain our community programs by committing to an annual gift of $1,000+ for three years.

Leave Your Legacy Include Hospice of Santa Cruz County in your will, life insurance, IRA, or estate plan.

IRA Distribution If you are 70½ taking a mandatory distribution from your IRA you can direct your gift to Hospice of Santa Cruz County tax-free.

For more information contact Diane Syrcle, Director of Development: 831 430 3033, [email protected]

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Thank you to our generous donors; we are grateful for your contributions.