2018 9-1-1 System Performance State of California By Jim ... · PSAP Answered 9,082,707 55.07% NG...
Transcript of 2018 9-1-1 System Performance State of California By Jim ... · PSAP Answered 9,082,707 55.07% NG...
CHPAnswered5,748,000
32.43%
TextAnswered28,0140.16%
PSAPAnswered
11,949,07167.41%
No CDR(Busies)
00%
Total 17,725,085
2018 Total Initial Wireless Calls
CHPAnswered6,814,353
36.67%
CHP N/GAnswered41,0480.22%
PSAP N/GAnswered91,7250.49%
PSAPAnswered
11,263,63160.61%
No CDR(Busies)374,5402.02%
Total 18,585,297
2017 Total Initial Wireless Calls
CHP Wireless Answered
7,389,408 39.78%
CHP N/G Answered 82,5310.44%
PSAP N/G Answered 171,466 0.92%
PSAP Wireless Answered
10,710,997 57.66%
No CDR (Busies) 222,473 1.20%
Total 18,576,875
2016 Total Initial Wireless Calls
2015 Total Initial Wireless Calls
CHP Wireless Answered, 7,855,916,
40.26%
CHP N/G Answered, 93,973, 0.48%
PSAP N/G Answered, 157,324,
0.81%
PSAP Wireless Answered,
11,163,069, 57.20%
No CDR (Busies), 243,919,
1.25%
Total 19,514,201
CHP WRLSAnswered7,265,670
40.66%
CHP N/GAnswered
99,5790.56%
PSAP N/GAnswered154,0080.86%
PSAP WRLSAnswered10,350,649
57.92%
No CDR(Busies)
00.00%
Total 17,869,906
2014 Total Initial Wireless Calls
No CDR (Busies) 397,159
2.41%
CHP CallsAnswered 6,991,358
42.39%PSAP
Answered9,082,707
55.07%
NG 9-1-1 Calls 23,2180.14%
2012 Total Initial Wireless Calls
Comparative of WE9-1-1 Calls Delivered
Year
CALL
VOLUME
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
CHP PSAP
Total E9-1-1 CallsIncluding Secondary's and Transfers
Year
CALL
VOLUME
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
WirelessWireline
2007 2009 2011 2013 2015 2017
WirelessWireline
Total E9-1-1 CallsIncluding Secondary's and Transfers
Year
CALL
VOLUME
CALIFORNIA 9-1-1 Call Totals
Primary Secondary TotalW911 8,851,326 44.59% W911 97,929 5.14% W911 8,949,255 41.14%WPH2 11,000,892 55.41% WPH2 1,805,616 94.86% WPH2 12,806,508 58.86%
Total of all 9-1-1 Calls 2018 2017 2016 2015 2014
Percent Wireline 19.38% 20.57% 20.49% 21.70% 24.59%
Percent Wireless 80.52% 79.43% 79.51% 78.30% 75.41%
No CDR (Busy) 0 374,540 222,473 243,919 0
Wireline Calls 5,235,176 5,785,882 5,842,205 6,371,422 6,884,796
Wireless Calls 21,755,763 22,344,045 22,665,329 22,985,722 21,117,013
Total 9-1-1 Call Volume 26,990,939 28,129,927 28,507,534 29,357,144 28,001,809
Text 9-1-1 Text Totals
Total Texting Volume 28,014 18,200 5,833 585 0
9-1-1Texting and Call Volume 27,018,953 28,148,127 28,513,367 29,357,729 28,001,809