Overleven in een wereld van FinTechs

Nieuwjaarsbijeenkomst18 januari 2017Pascal Spelier

www.finno.nl

Overleven in een wereld van FinTechs

New generation settingnew standards for banking

Three drivers for change

Changingcustomer behaviour

New technology

Changingregulations &

legislation

Gen Y drives importance of digital

“Yes, they’ve got WiFi here”

Digital praying in a churchin France

Source: Clayton Christensen (Harvard)

Performance

Time

Performance improvementmainstream

Potentially disruptive technology

Disruptive technologies move up market and eventually displace competitors

Performance

Time

Disruptive technologies move up market and eventually displace competitors

Dvd per mail

Digital movies

Digital series via Ps3/4, Xbox, tablet

Source: Clayton Christensen (Harvard)

Customer Distribution / Front Office

Manufacturing / Back Office Market Infrastructure

Individual

Institution

Inve

stin

g /

Wea

lth M

gmnt

Pers

onal

Sa

ving

sLe

ndin

gCa

pita

l Ra

ising

Source: based on illustration ‘Financial Services Value Chain Supermarket Age’ by Doug Nelson

Paym

ents

= flow of capital

De huidige waardeketen staat onder druk…

Customer Distribution / Front Office

Manufacturing / Back Office Market Infrastructure

Individual

Institution

Inve

stin

g /

Wea

lth M

gmnt

Pers

onal

Sa

ving

sLe

ndin

gCa

pita

l Ra

ising

Source: based on illustration ‘Financial Services Value Chain Next Gen’ by Doug Nelson

Paym

ents

…en financiële diensten worden ontvlochten

Independent, digital front ends API-driven middle- and back office

Electrification of market infrastructure

Independent , digital front ends and middle- and back office

“Banks keep looking for this big competitor who is going to take them on end to end, and that’snot going to happen.

We’ll see death by 1,000 cuts of the banking industry, a chipping away.”Brett King– bestseller author and CEOMoven

‘s-Werelds grootste bedrijf op het gebied van accommodaties heeft geen

geen kamers

’s-Werelds grootste retailer heeft geen

voorraad

‘s-Werelds grootste taxibedrijf heeft geen taxi’s

GROUP #001:Brighton Sea Swimmers

‘s-Werelds grootste verzekeraar heeft geen risico’s op de balans?

“Waarom zou de grootste bank ter wereld geen bedrijf kunnen zijn zonder leningen op zijn balans?” Ralph Hamers – CEO ING

It is not the strongest of the species that survives,

nor the most intelligent that survives.

It is the one that is the most adaptable to

change.- Darwin -

Functions of Financial Services

11 Clusters of Innovation

Based on a framework used in the World Economic Forum report ‘The Future of Financial Services’

*

*) All crowdfunding-, peer-to-peer- or market place lending platforms could also be placed in the ’Investment Management’ slice

*

V1.4

Dutch FinTech Landscape

Challenging the Incumbents

V1.4 | Jan. 2017www.finno.nl

New payment services will result in changingcustomer behaviour andcryptocurrenciesmay radically streamlinethe transfer of value

140,8 miljarddebet card transacties

62,7 miljardcredit card transacties

Al kennis gemaakt met de Bunq experience?

Meanwhile: incumbents behaving like FinTech

Pay Pay

Disruption in banking will be most imminent;

but the greatest impact of disruption is likely

to be felt in theinsurance sector

Credits:YvonneKroese

Meten is wetenQuantified Self

Internet of thingsVan zelf naar vanzelf

New lending platforms are

transforming credit evaluation and

loan origination

In Europe the non-bank lending share for corporates is increasing

Source: based on Cour-Thimann and Winkler (2013), with updated data Eurostat, ECB, Federal Reserve System.

MUNT Mortgages invests pension money directly into the mortgage market

FinTech startup Jungo brings crowdlendingto the Dutch mortgage market

Interest%

Mortgagesaccording to*:

80%institutional investors

interest %

Senio

r mor

tgag

eco

llate

ral Junior m

ortgagecollateral

20% crowdlenders

* example, interest levels are indicative

Jungo combines institutional funding withcrowdlending

bijBouwe provides online mortgages withinstitutional investors funding

Crowdfundingplatforms are widening access to capital and create a venue for investors looking for a

interesting financial return

Pre-seed Fase Seed Fase Start Fase Groei Expansie Restructuring

Crowdfunding

• Equity based crowdfunding

• Reward based

• Donations

Marketplace lending

• Crowd lending • Debt-based crowdfunding• Peer-to-peer lending

• Informal Finance

Alleen groei en expansie:

Start, groei en expansie:

Rabo & Co

Crowdfunding wordt steeds populairder, maar is nog steeds een druppel op een gloeiende plaat

Robo-advisors are improving accessibilityto sophisticatedfinancial management and creating marginpressure, forcing traditional advisors to evolve

Smarter andfaster machinestransform capitalmarkets

The future marketeer is a nerd with empathy

Privacy as a currency

Source: online survey Edelman ‘Brandshare’ 15.000 respondents in 12 countries

Privacy as a currency

Overleven in een wereld van FinTechs

Zorg dat je online vindbaar bent

Werk samen met ‘leveranciers’ die hun processen efficiënt hebben ingericht

Ga zelf online*

* daarmee bedoel ik niet de eigen website

Ontwikkel in samenwerkingsverband ‘de financieel adviseur in een app’

Overtref de verwachtingen van uw klant

Prijs

Product

Service(Digitale) Klantbeleving

De weg naar loyale klanten

‘Commodity’ Onderscheid door toegevoegde waarde

De weg naar loyale klanten verloopt via het hart

“Computers personalize, humans make it personal;

Computers predict, humans surprise;

Computers deliver, humans overdeliver;

Computers confirm, humans smile.”

It is not the strongest of the species that survives,

nor the most intelligent that survives.

It is the one that is the most adaptable to

change.- Darwin -

PascalSpelierChiefInspiration Officer

FinancialServices

Mobile:+31(0)639780946pascal.spelier@finno.nl

Thank you!@spelier

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