2017 SCA (Qld) Into the Future

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INTO THE FUTURE Presented by Cathy Pashley and Daniel Borin

Transcript of 2017 SCA (Qld) Into the Future

PowerPoint Presentation

INTO THE FUTUREPresented by Cathy Pashley and Daniel Borin

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Dot Matrix PrinterDocument TraysMakeshift FilingWall Daily OrganiserRadioElectric Type WriterHome Office Attire

Into the Past

Transition to the future

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GROWING TRENDS IN STRATA

ONLINE MEETINGS

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PAPERLESSOFFICE

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Usage of paper has increased by 50% over the past three decadesThis translates to over 5M tonnes of paper annuallyWe consume an average of 230kg of paper per person per year

5M

50%

230Kg

Paperless Office Whats holding us back?Need to refer to paper while onscreen.Easier to review on paper.Planning workday seems easier by penUsing paper based products easier for collaboration at meetings.Printed documents are perceived as more formal.

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Paperless Office Advantages

Ubiquitous Access Easy storage Automatic audit trail Efficiency

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Paperless Office AdvantagesBetter Customer service Efficiency Real Estate Savings Return on investment

The Myth of the Paperless Office, Abigail Sellen and Richard Harper18

TELECOMMUTING

DRIVERS FOR TELECOMMUTINGIncrease internet speeds from homeBroad availability of remote access technologies (Terminal Servers, Remote Desktop and other Cloud solutions)Paperless officesElectronic Meetings and Other online collaborative technologies

TELECOMMUTING BENEFITS

Enormous amount of research into telecommuting benefitsGlobal Workplace Analytics analysed over 4000 studies, reports and articles: tinyurl.com/q292c25

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Reduces unscheduled absencesIncreases employee empowermentExpands the talent poolImproves employee satisfactionIncreases productivityCuts down on wasted meetingsEqualizes personalities and reduces potential for discriminationReduces attritionIncreases collaborationReduces real estate

Saves employers money

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Two thirds of staff want to work from home95% of employers say telework has an impact on employee retention

95%Eight in ten staff consider telework a job perkAmerican Express workers are 43% more productive

43%

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EMERGING TELECOMMUTING TECH

Charging DockAudio KitiPad Air 2Camera Kit6-8 hr BatteryLateral Stability ControlSelf-Balancing

Dual Kickstands

OUTSOURCING

THE RISE OF OUTSOURCINGGlobalisationCost of TechnologyTelecommuting TechnologiesOnline Collaboration Technologies

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OUTSOURCING - A CONTINUUM

ITSupportMailHouseAd hoc AdminPhone / ReceptionBasic Data EntryFull Back Office

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THE GIG ECONOMYIndividuals working on a task-by-task basis for different employers concurrentlyDigital Platforms Uber, Freelancer, Fiver

Intuits 2020 report predicts contingent employees (freelancers, temps, part-time works and contractors) will make up 40% of the US workforce

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THE GIG ECONOMY - FIVERR

www.fiverr.comhttp://www.fiverr.com

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ONLINE VOTING

Voting

NEW TECHIMPACTING STRATA

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DRONES IN STRATA

Global Market for Commercial Drone Technology Valued at over $127 Billion*

DRONES IN STRATAExperts predict that Amazons Drone delivery services, Prime Air could become mainstream in four yearsRequirement for landing spaces on buildingsInsuranceSite InspectionsInsurance Claims

Building Defects for hard to access areas rooftops, high-rise wallsAsbestos assessment of damage

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DRONES IN STRATA - INSURANCESite Inspections

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DRONES IN STRATA - INSURANCEClaims

SELF DRIVING CARS

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SELF DRIVING CARS - FORECASTSUber fleet to be driverless by 2030Uber CEO, Travis Kalanick, has indicated in a tweet that he expects Ubers fleet to be driverless by 2030. The service will then be so inexpensive and ubiquitous that car ownership will be obsolete.

Driverless cars will be in use all over the world by 2025US Secretary of Transportation stated at the 2015 Frankfurt Auto show that he expects driverless cars to be in use all over the world within the next 10 yearsNuTonomy to provide self-driving taxi services in Singapore by 2018, expand to 10 cities around the world by 2020Thecompanyhas just started trials of its self-driving taxis in Singapores 1 North District. It plans todeploy self-driving taxis commercially in Singapore by 2018and aims to be operational with fleets of self-driving taxis in 10 cities of the world by 2020.

SELF DRIVING CARS AND STRATAShared utility model means less cars requiredCheaper offsite parking would be viableReal Estate and urbanisation could be transformedA recent UK study found that autonomous vehicles could increase available urban space by15 to 20%As travel time becomes more productive outer areas away from the city may become more attractiveHow will parking spaces be repurposed

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ELECTRIC CARS ON THE RISEParis, Madrid, Mexico City and Athens ban Diesel completely by 2025

Most major car manufacturers either already have or are working on electric vehicles

Major obstacle for most people hasbeen price

Tesla Model 3 mainstream market at$44K AUD

NETWORK

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NETWORKS

Fly fromNew Yorkto SydneyRun a quick km.Catch upon FacebookAsk, Has it downloadedyet?

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NETWORKS APPLICATION(5G RESEARCH)

3D video-4K screensGigabytes in a secondWork and play in the cloudAugmented realityIndustry & vehicular automationMission critical broadcastSelf Driving CarSensor NWVoiceSmart city camerasThroughputLatency;Reliability# of devices;Cost; Power

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NETWORKS IN STRATANew wireless alternatives to fixed broadband

Increase in internet connected devices through buildings(e.g High Definition CCTV)

Speed and latency improvements will also enable more applicationsfacial recognition and responsework performed remotely in the future by remote techniciansIntelligent buildings

ARTIFICIAL INTELLIGENCE

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Hi, Grandma! I am so excited to speak to you.

Hola, abuelita! Estoy muy emocionada de hablar con usted!"Hi, Grandma! I am so excited to speak to you.

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GOOGLE SMART REPLY

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GOOGLE HOME & AMAZON ECHO

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CHAT BOTS

PREPARING FOR THE FUTURE

ARE YOU STILL TEACHABLE?

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IS THAT TIME TODAY?Technologies are changing the way we live, work and play.

It is overwhelming, especially for the technology impaired (which I am)

So, it is imperative that we delve into the pool of technology, if we want to thrive in tomorrows Body Corporate industry.

Now, this doesnt mean jump in blind or in every pool.

Pick what makes sense.

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WHAT CAN WE DO?Think in terms of how to incorporate technology to maintain and build your portfolio

taking relationships deeper, getting in and out of social media quickly and effectively, being fast to respond to queries and complaints and looking for mobile opportunities.

Now, the key is to find the apps, tools and websites to help you with these items so you can turn friendly advice into real action.

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WHAT CAN WE DO?Better tech = new opportunities = improved business

New methods of tracking phone calls, documenting client and staff interactions through documents and email.

Review value billing and the related time we spend performing services.

Paperless methods, workflow changes and enhanced portal options.

Embracing tech can transform and renew firms improving profits and facilitating better work/life balance

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Hirer and empower your staff to implement new technologies.

You dont have to be 100% cloud or use strictly web software.

You dont have to change your whole firm in one year.

Investigate and make a plan. EMBRACE TECHNOLOGY DONT IGNORE IT

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PART OF THE PLAN FOR OUR INDUSTRYStart implementing motions into your Agendas now that will adopt technology when the legislation allows

Examples of motions that could be incorporated are:

taking relationships deeper, getting in and out of social media quickly and effectively, being fast to respond to queries and complaints and looking for mobile opportunities.

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COSTING IMPLICATIONSTechnology my offset some existing revenue items

Expense items may be added to agreements to charge for new tech:

Access to Features (eg. Voting)Cost of Attendance at meeting via electronic means

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GET GOINGIf you are willing and invest some time each year you can jump into that technology pool and not drown