2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T...

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2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication channels keep you informed? # Answer % Count 1 Very well informed 29.97% 110 2 Well informed 35.69% 131 3 Adequately informed 27.52% 101 4 Not well informed 6.54% 24 5 Not informed at all 0.27% 1 Total 100% 367

Transcript of 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T...

Page 1: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

2017 Internal Communications Survey 

Missouri S&T Employee Communications Survey  

Q1 ‐ How well do Missouri S&T's official communication channels keep you informed? 

 

#  Answer  %  Count 

1  Very well informed  29.97%  110 

2  Well informed  35.69%  131 

3  Adequately informed  27.52%  101 

4  Not well informed  6.54%  24 

5  Not informed at all  0.27%  1 

  Total  100%  367 

Page 2: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q2 ‐ How useful are the following at keeping you informed? 

 

Page 3: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q2 ‐ How useful are the following at keeping you informed? 

 

#  Question  Extremely useful 

Moderately useful 

Slightly useful 

Neither useful nor useless 

Not useful at all  Total 

1  Emergency notifications  68.11%  22.16%  6.22%  2.43%  1.08%  370 

2  eConnection email newsletter  37.20%  44.47%  14.02%  3.77%  0.54%  371 

3  Chancellor's newsletter  14.95%  35.60%  26.36%  14.95%  8.15%  368 

4  Missouri S&T's website  30.65%  39.52%  19.89%  7.26%  2.69%  372 

5  Direct email  49.59%  34.96%  11.11%  3.25%  1.08%  369 

6  Online calendar  19.02%  25.82%  28.26%  14.95%  11.96%  368 

7  Supervisor or department chair  43.09%  30.62%  13.82%  7.32%  5.15%  369 

8  Social media (Facebook, Instagram, LinkedIn, Twitter, YouTube)  15.41%  25.68%  24.59%  18.38%  15.95%  370 

  

 

   

Page 4: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q3 ‐ How would you rate your knowledge of Missouri S&T — its strategic direction, policies, accomplishments and the issues facing the university? 

 

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Q3 ‐ How would you rate your knowledge of Missouri S&T — its strategic direction, policies, accomplishments and the issues facing the university? 

 

#  Question  Highly knowledgeable 

Moderately knowledgeable 

Somewhat knowledgeable 

Slightly knowledgeable 

Not knowledgeable  Total 

1  Accomplishments of faculty  15.82%  38.34%  30.29%  12.06%  3.49%  373 

2  Accomplishments of staff  8.89%  27.49%  29.65%  19.14%  14.82%  371 

3  Issues facing the university  22.79%  39.14%  20.64%  13.67%  3.75%  373 

4  Policies and procedures  18.87%  39.89%  25.61%  12.13%  3.50%  371 

5  Strategic direction  19.57%  37.77%  21.74%  14.95%  5.98%  368 

   

Page 6: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q4 ‐ To what extent are you interested in these aspects of Missouri S&T? 

 

Page 7: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q4 ‐ To what extent are you interested in these aspects of Missouri S&T? 

 

#  Question  Highly inteterested 

Moderately interested 

Somewhat interested 

Slightly interested 

Not interested  Total 

1  Accomplishments of faculty  25.47%  38.61%  22.79%  9.92%  3.22%  373 

2  Accomplishments of staff  24.53%  47.44%  19.68%  6.47%  1.89%  371 

3  Issues facing the university  61.13%  27.61%  8.31%  1.88%  1.07%  373 

4  Policies and procedures  45.82%  36.93%  12.40%  3.50%  1.35%  371 

5  Strategic direction  41.94%  38.17%  12.63%  5.11%  2.15%  372 

   

Page 8: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q5 ‐ Please rank the following topics in the order that you consider most vital for you to receive communication about, with 1 being "most important" and 10‐11 being "least important." (Click and drag the topics to rank them in order.) 

 

Page 9: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q5 ‐ Please rank the following topics in the order that you consider most vital for you to receive communication about, with 1 being "most important" and 10‐11 being "least important." (Click and drag the topics to rank them in order.) 

#  Question  1  2  3  4  5  6  7  8  9  10  11  12  Total 

Missouri S&T’s strategies & vision for the  

future 

19.14%  16.00%  12.86%  12.86%  10.86%  6.57%  7.14%  5.43%  2.57%  2.86%  2.86%  0.86%  350 

2 New university 

policy & procedures 

18.86%  23.14%  20.29%  12.00%  6.29%  6.57%  4.29%  3.71%  2.57%  1.43%  0.86%  0.00%  350 

3  Getting to know S&T employees   1.14%  3.14%  6.00%  7.43%  10.29%  13.14%  15.43%  12.86%  11.71%  9.71%  8.57%  0.57%  350 

4 Training & 

development programs 

8.29%  12.86%  12.57%  18.00%  14.57%  12.29%  7.14%  6.29%  6.00%  1.14%  0.86%  0.00%  350 

5  Issues affecting S&T  28.00%  20.00%  14.86%  11.71%  10.86%  5.14%  4.29%  3.43%  1.43%  0.29%  0.00%  0.00%  350 

6  Student initiatives  2.57%  2.00%  4.00%  8.29%  6.00%  12.57%  12.57%  16.29%  13.43%  11.43%  9.43%  1.43%  350 

7  Missouri S&T success stories  2.00%  2.29%  4.00%  2.57%  5.14%  7.14%  14.00%  14.57%  22.29%  16.29%  9.14%  0.57%  350 

8  HR initiatives  2.00%  3.14%  6.29%  4.86%  8.00%  10.57%  10.29%  14.29%  11.71%  14.57%  13.14%  1.14%  350 

Products & services 

available to employees and 

students 

4.00%  4.86%  7.43%  10.86%  13.14%  8.57%  9.71%  8.86%  10.29%  13.71%  7.71%  0.86%  350 

10 Faculty & staff promotions & appointments 

1.14%  3.14%  2.86%  4.29%  5.71%  6.29%  5.43%  6.57%  12.57%  20.86%  30.86%  0.29%  350 

11  Campus events  9.71%  8.00%  8.29%  6.86%  9.14%  11.14%  9.71%  7.71%  5.43%  7.43%  16.00%  0.57%  350 

12  Other (please specify)  3.14%  1.43%  0.57%  0.29%  0.00%  0.00%  0.00%  0.00%  0.00%  0.29%  0.57%  93.71%  350 

Page 10: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q6 ‐ Where do you currently receive information about what is going on at Missouri S&T? (Choose as many as you like.) 

 

Page 11: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q6 ‐ Where do you currently receive information about what is going on at Missouri S&T? (Choose as many as you like.) 

 

#  Answer  %  Count 

1  Campus open forums  31.10%  116 

2  Chancellor's newsletter  41.02%  153 

3  Departmental meetings  58.98%  220 

4  eConnection  77.75%  290 

5  Grapevine or informal networks  49.87%  186 

6  Faculty emails  24.93%  93 

7  Missouri S&T website  46.11%  172 

8  Online calendar  12.33%  46 

9  Social media (Facebook, Instagram, LinkedIn, Twitter, YouTube)  25.74%  96 

10  Staff emails  44.24%  165 

11  Supervisor or department chair  64.61%  241 

12  Other (please specify)  2.95%  11 

  Total  100%  373 

  

   

Page 12: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q7 ‐ Where do you want to receive information about what is going on at Missouri S&T? (Choose as many as you like.) 

 

Page 13: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q7 ‐ Where do you want to receive information about what is going on at Missouri S&T? (Choose as many as you like.) 

#  Answer  %  Count 

1  Campus open forums  27.27%  99 

2  Chancellor's newsletter  30.85%  112 

3  Departmental meetings  54.27%  197 

4  eConnection  71.90%  261 

5  Grapevine or informal networks  16.53%  60 

6  Faculty emails  25.90%  94 

7  Missouri S&T website  51.79%  188 

8  Online calendar  20.66%  75 

9  Social media (Facebook, Instagram, LinkedIn, Twitter, YouTube)  22.59%  82 

10  Staff emails  49.86%  181 

11  Supervisor or department chair  61.16%  222 

12  Other (please specify)  3.03%  11 

  Total  100%  363 

  

 

 

 

 

Page 14: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q8 ‐ How likely would you be to attend an informational monthly forum for all members of the campus community? 

 

 

#  Answer  %  Count 

1  Extremely likely  12.40%  46 

2  Somewhat likely  40.16%  149 

3  Neither likely nor unlikely  19.14%  71 

4  Somewhat unlikely  14.82%  55 

5  Extremely unlikely  13.48%  50 

  Total  100%  371 

   

Page 15: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q9 ‐ Our Accomplishments email newsletter is sent to faculty and staff monthly. How much of it do you read? 

 

 

#  Answer  %  Count 

1  Generally read all of it  18.81%  63 

2  Read most of it  26.87%  90 

3  Read some of it  28.06%  94 

4  Read a little bit of it  18.21%  61 

5  Don't read it at all  8.06%  27 

  Total  100%  335 

   

Page 16: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q10 ‐ The provost sends a regular email update to faculty. How much of it do you generally read? 

 

 

#  Answer  %  Count 

1  Generally read all of it  23.28%  44 

2  Read most of it  30.16%  57 

3  Read some of it  20.63%  39 

4  Read a little bit of it  15.87%  30 

5  Don't read it at all  10.05%  19 

  Total  100%  189 

   

Page 17: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q11 ‐ The chancellor sends a monthly email newsletter to all employees. How much of it do you generally read? 

 

 

#  Answer  %  Count 

1  Generally read all of it  28.57%  104 

2  Read most of it  29.40%  107 

3  Read some of it  18.13%  66 

4  Read a little bit of it  18.96%  69 

5  Don't read it at all  4.95%  18 

  Total  100%  364 

   

Page 18: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q12 ‐ How helpful do you find the online calendar in promoting your events? 

 

 

#  Answer  %  Count 

1  Extremely helpful  12.08%  32 

2  Somewhat helpful  38.11%  101 

3  Neither helpful nor unhelpful  27.92%  74 

4  Not helpful  21.89%  58 

  Total  100%  265 

   

Page 19: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q13 ‐ How much of the employee email newsletter, eConnection, do you read? 

 

 

#  Answer  %  Count 

1  Generally read all of it  29.75%  108 

2  Read most of it  38.84%  141 

3  Read some of it  18.18%  66 

4  Read a little bit of it  9.37%  34 

5  Don't read it at all  3.86%  14 

  Total  100%  363 

   

Page 20: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q14 ‐ Please rate your interest in adding the following features to eConnection (newsletter for employees): 

 

 

#  Question  Very interested 

Somewhat interested 

Doesn't matter to me either way 

Not interested 

Definitely do not want this added  Total 

1  Pictures or videos  29.43%  34.06%  23.98%  8.99%  3.54%  367 

2  Contests or quiz questions  15.70%  28.10%  24.52%  22.87%  8.82%  363 

3  Stories about employees  26.78%  39.62%  22.13%  8.47%  3.01%  366 

Page 21: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q15 ‐ How helpful do you find eConnection in promoting your events or programs? 

 

 

#  Answer  %  Count 

1  Extremely helpful  31.16%  91 

2  Somewhat helpful  50.00%  146 

3  Neither helpful nor unhelpful  11.64%  34 

4  Not helpful  7.19%  21 

  Total  100%  292 

   

Page 22: 2017 Internal Communications Survey€¦ · 2017 Internal Communications Survey Missouri S&T Employee Communications Survey Q1 ‐ How well do Missouri S&T's official communication

Q16 ‐ What best describes your role at Missouri S&T? 

 

 

#  Answer  %  Count 

1  Faculty  24.12%  89 

2  Staff  72.09%  266 

3  Other (please specify)  3.79%  14 

  Total  100%  369