2017-10-04 GDPR webinar Conducting a data flow mapping ... ·

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Conducting a data flow mapping exercise under the GDPR Presented by: Alan Calder, founder and executive chairman, IT Governance 4 October 2017

Transcript of 2017-10-04 GDPR webinar Conducting a data flow mapping ... ·

Conducting a data flow mapping

exercise under the GDPR

Presented by: • Alan Calder, founder and executive chairman, IT Governance

4 October 2017

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• Alan Calder

• Founder of IT Governance

• The single source for IT governance, cyber risk management and IT

compliance

• IT Governance: An International Guide to Data Security and ISO 27001/ISO

27002, 6th edition (Open University textbook)

• www.itgovernance.co.uk

Introduction

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IT Governance Ltd: GRC one-stop shop

All verticals, sectors and all organisational sizes

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• The General Data Protection Regulation’s (GDPR) impact, liabilities

and penalties.

• Data flows and identifying the key elements.

• The benefits of conducting a data mapping exercise.

• The challenges of data mapping.

• Techniques and best practices for data flow mapping.

• Live demonstration of the Data Flow Mapping Tool.

Agenda

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The GDPR’s impact

• UK organisations that process personal data only have a short time to make sure that

they are compliant.

• The Regulation extends the data rights of individuals, and requires organisations to

develop clear policies and procedures to protect personal data, and adopt appropriate

technical and organisational measures.

“This Regulation shall be binding in its entirety and directly

applicable in all Member States.”

Final text of the Regulation: http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32016R0679

8 April 2016

Council of the European Union

adopted the GDPR

12 April 2016

The GDPR was adopted by the

European Parliament

4 May 2016

The official text of the Regulation was published in

the Official Journal of the EU

24 May 2016

The Regulationentered into

force

25 May 2018

The GDPR will apply

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Material and territorial scope

Natural person = a living individual

• Natural persons have rights

associated with:

– The protection of personal data.

– The processing of personal

data.

– The unrestricted movement of

personal data within the EU.

In material scope:

– Personal data that is

processed wholly or partly by automated means.

– Personal data that is part of a

filing system, or intended to

be.

The Regulation applies to controllers and processors in the EU, irrespective of where processing takes place.

The Regulation applies to controllers outside the EU that provide services into the EU.

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Penalties

Administrative fines

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• Administrative fines will, in each case, be effective, proportionate and

dissuasive, and take account of the technical and organisational

measures that have been implemented.

€10,000,000 or, in the case of an undertaking, up to 2% of the total worldwide annual turnover of the preceding financial year.

€20,000,000 or, in case of an undertaking, up to 4% of the total worldwide annual turnover in the preceding financial year.

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Data flows under GDPR

A data flow is a transfer of information from one location to another.

For example:

When mapping information flow, you should identify the interaction points between the parties involved.

NB: Cloud providers present their own challenges.

Inside and outside the European

Union.

From suppliers and sub-suppliers

through to customers.

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Data flows under the GDPR

Consider the potential future uses of the information collected, even if it is not

immediately necessary.

Ensure the people who will be using

the information are consulted on the

practical implications.

Walk through the information

lifecycle to

identify unforeseen or unintended

uses of the data.

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Data mapping challenges

Identify

personal

data

Identify

appropriate

technical and

organisational

safeguards

Understand

legal and

regulatory

obligations

Trust and

confidence

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Identify the key elements

Data items

Name, email, address Health data, criminal records Biometrics, location data

Formats

Hardcopy (paper records) Digital (USB) Database

Transfer methods

Post, telephone, social media Internal (within group) External (data sharing)

Locations

Offices Cloud Third parties

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Data flow mapping – techniquesTe

chn

iqu

es

Inspect existing documents

Facilitation workshops

Questionnaires

Observation

Whiteboard – freeform diagrams

Template drawings (Visio, mind map tools)

Post-it notes

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• Workflow inputs and outputs:

– How is personal data collected (e.g. form, online, call centre, other)?

– Who is accountable for personal data?

– What is the location of the systems/filing systems containing the data?

– Who has access to the information?

– Is the information disclosed/shared with anyone (e.g. suppliers, third parties)?

– Does the system interface with, or transfer information to, other systems?

Data flow mapping

Questions to ask?

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Data flow mapping

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Data flow example

HR usersHR

systemFinance system

Workforce metrics

EmailRecruitment system

Third-party users

CV database

Outplacement data

Candidate information

Agency employment

screeningRecruitment services

Outsourced management

Outplacement services

Candidates

HR

Data flow audit – process report

sample

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Data flow audit – process report

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Data flow audit – process report

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Data flow audit – process report

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Data flow audit – process report

Data Flow Mapping Tool

Live demonstration

The practical steps to conduct a

data flow audit

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The practical steps to conduct a DFA

STEP 1

Document the scope and

purposes of processing

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The practical steps to conduct a DFA

STEP 2

Add personal data to a data flow map of the process

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The practical steps to conduct a DFA

STEP 3

Add the supporting

assets used to process

personal data

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The practical steps to conduct a DFA

STEP 4

Add data transfers to

show the flow of data

between assets

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The practical steps to conduct a DFA

STEP 5 Review the

process

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IT Governance: GDPR one-stop shop

Self-help materials

A pocket guide

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roduct/eu-gdpr-a-pocket-guide

Implementation manual

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oduct/eu-general-data-protection-

regulation-gdpr-an-

implementation-and-compliance-guide

Documentation toolkit

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roduct/eu-general-data-

protection-regulation-gdpr-

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Compliance Gap Assessment

Tool

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oduct/eu-gdpr-compliance-gap-

assessment-tool

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IT Governance: GDPR one-stop shop

Training courses

One-day accredited Foundation course (classroom, online, distance

learning)

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protection-regulation-foundation-gdpr-training-course

Four-day accredited Practitioner course (classroom, online, distance

learning)

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protection-regulation-practitioner-gdpr-training-course

One-day data protection impact assessment (DPIA) workshop

(classroom)

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assessment-dpia-workshop

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IT Governance: GDPR one-stop shop

Data Flow Mapping Tool

• Gain full visibility over the flow of data

through your organisation.

• Simplify the process of creating data flow

maps.

• Create consistent, visual representations of

the flow of personal data through all your

business processes.

Find out more >>

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• Gap analysisOur experienced data protection consultants can assess the exact standing of your current legal situation, security practices and operating procedures in relation to the Data Protection Act (DPA) or the GDPR.

• Data flow audit

Data mapping involves plotting all of your data flows, which requires drawing up an extensive inventory of the data to understand where it flows from, within and to. This type of analysis is a key requirement of the GDPR.

• Data Protection Officer (DPO) as a Service Outsourcing the DPO role can help your organisation address the compliance demands of the GDPR while staying focused on your core business activities.

• Implementing a personal information management system (PIMS)Establishing a PIMS as part of your overall business management system will make sure that data protection management is placed within a robust framework, which will be looked upon favourably by the regulator when it comes to DPA compliance.

• Implementing an information security management system (ISMS) compliant with ISO 27001

We offer flexible and cost-effective consultancy packages, and a comprehensive range of bespoke ISO 27001 consultancy services, that will help you implement an ISO 27001-compliant ISMS quickly and without hassle, no matter where your business is located.

• Cyber Health CheckThe two-day Cyber Health Check combines on-site consultancy and audit with remote vulnerability assessments to assess your cyber risk exposure.

IT Governance: GDPR one-stop shop

GDPR consultancy

Questions?