2016 Workplace Index - Staples Business Advantage · whereas offering office perks isn't...
Transcript of 2016 Workplace Index - Staples Business Advantage · whereas offering office perks isn't...
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2016 Workplace Index March 2016
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Contents
1. Initial topline findings
2. Profiling
3. Employee Recruiting & Retention
4. Workplace Flexibility
5. Happiness at Work
6. The Freelance Economy
7. Telecommuting
8. Workplace Productivity
9. Workplace Innovation & Technology
10. Office Design – Personalisation
11. Wellness
12. Sustainability
Topics covered in this report
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Initial topline findings
Employee Recruiting & Retention The workforce is driven by salary and title. For those looking for a new job, as well as those who have already moved. In both circumstances, money
is the key driver. Those not looking for a job are content on their place of work because of their good salary. In leadership, people are looking for
truthful communication and reliability.
Workplace Flexibility Almost half the workforce work over 40 hours per week. US & Canadian decision makers are particularly likely to work more than 40 hours. (US –
59%, Canada – 54%). The reason for that is that there is simply not enough room in the working day to complete all tasks. 69% of people believe in
creating a good balance between work and personal life. Flexibility is also leadership style that has most increased over recent years.
Happiness at Work Happiness is important to workers (92% of workers rate is as important or very important), and fortunately most people are happy – only 4% say
that they are very unhappy in the workplace. Salary is seen as the answer to the improved happiness. Decision makers report to be happier than
general staff.
The Freelance Economy People generally freelance so that they can control their own hours & improve the work / life balance. However, only 29% of people are sure that
they would not consider a traditional role. They would consider this overwhelmingly for a consistent income. Far less people would consider leaving
their traditional job for a freelance position.
Telecommuting Telecommuting is important to people for a number of reasons. (Time saving, weather, money saving, work/life balance). If telecommuting was
stopped then 69% of people would be disappointed to some extent.
Part 1
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Workplace Productivity The office is still the most productive and inspiring place to work, the home comes in a close second place to the desk in terms of places for
inspiration. 46% of people think that they receive too many emails, but only 34% of those think that it is impacting their productivity.
Workplace Innovation & Technology Companies are providing their employees with innovative tech, but they’re typically don’t encourage use of wearable devices during work. With
21% of the workforce saying that they are provided with the latest technology. Companies are spending most of their money on technology and
office products, and what they look for is price and an easy ordering service.
Office Design – Personalisation Office layout is now roughly split in thirds between open, closed and hybrid. This is also reflected in office layout. In terms of improving office
design, natural light is the biggest feature of interest. People believe that the natural light will help improve productivity and creativity. Currently,
the three most common office descriptors are ‘standard’, ‘plain’ & ‘dull’. Co-workers are the greatest source of inspiration, as is feedback on
knowing they’re having an impact, but only 16% describe their office as inspiring.
Wellness Wellness programs are widely available (Over 36% of companies offer a wellness program of some sort). The most popular features of a wellness
program are wellness coaches & smoking cessation. The features that are desired are fresh food and a gym onsite. Just over a third of employers
financially incentivise wellness programmes, but that isn’t the key driver for participation for staff, health improvements are. Three quarters feel
that the workplace has impacted on their stress levels to some extent, largely due to the volume of work.
Sustainability 43% of people say that their company does not make an effort to be eco-friendly. Those companies that do make an effort, essentially do it to be
good & kind to the environment rather than tax breaks or reputation. Recycling is still the most common way to be eco.
Initial topline findings Part 2
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o Salary appears to be a stronger factor for not considering to change jobs in 2016.
o When it comes to doing best at work, the salary along with work culture appear to be less important in 2016
results, where such new factors as sense of purpose and passion play leading roles.
o It is visible that in overall the workload has become heavier - there are more people that have to work after
the standard workday is done in order to complete work that they don't have time to do during the work
day.
o On the other hand, there is a growing percentage of companies that suggest flex-timing; however, this is
happening on the background of fewer organizations suggesting a convenient combination of flex-timing and
telecommuting.
o The above can be causing a slight decrease in the numbers of those who claim feeling very happy at work,
whereas offering office perks isn't influential anymore for improving workplace happiness.
o Although such reasons as work/life balance and transportations savings remain as important factoring for
wanting to telecommute, another reason that grew strong in 2016 survey for both Canada and US is weather.
o Creativity factors also differ when compared with 2015 survey results - previously important factor of
culture lost its topically, whereas co-workers appear as the most powerful contributor to workplace
creativity.
o The provision of wellness programs by organizations has also decreased in both US and Canada, whereas
similar proportion of respondents believe that the availability of wellness program is a selling point for new
job.
Comparison with 2015 survey Key take outs
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Profiling
We got responses from:
- 1,059 US business decisions makers [559 over target]
- 936 US general office workers
- 642 Canadian business decision makers [342 over target]
- 468 Canadian general office workers
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Where do you live?
Country of respondents
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(N=3,105)
Sample details
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Employee Recruiting / Retention
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Are you employed?
Employment status
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Are you employed?
Profile: Employment status There are more freelancers that work in Sales and Marketing, along with people aged under 22.
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What was your biggest reason for the job change? Please select the top 3 reasons
Reasons for changing jobs
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Do you expect to change jobs in the next 12 months?
Expecting to change jobs
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What are you looking for in your new employer?
Looking for a new job
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If you are not expecting to change jobs, what is the leading contributor to your loyalty?
Not looking for a new job
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If you are not expecting to change jobs, what is the leading contributor to your loyalty?
Profile: Ability to have a flexible work schedule, i.e telecommute There are more decision makers in US that appreciate flexible schedule than in Canada (40% vs. 34%). This also
applies to part time freelancers when compared to full time employees (50% vs. 33%, respectively).
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If you are not expecting to change jobs, what is the leading contributor to your loyalty?
Profile: Adequate healthcare and benefits Adequate healthcare and benefits are greatly appreciated by full time employees and serve as a reason for not
expecting to change jobs; similar applies to the groups aged over 22.
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If you are not expecting to change jobs, what is the leading contributor to your loyalty?
Profile: Career progression/ opportunity Career progression is a stronger reason to stay at current workplace for those under 30 years old.
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What motivates you to do your best at work?
Motivation
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What motivates you to do your best at work?
Profile: Flexible schedules, i.e. telecommute Flexible schedules and opportunity to telecommute is a better motivation for part time freelances rather than full
time employees (35% vs. 22%, respectively).
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What motivates you to do your best at work?
Profile: Healthcare and benefits Again, healthcare appears as an important factor for full time employees as it also motivates them to do their best at
work.
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What motivates you to do your best at work?
Profile: My direct boss Direst boss is a stronger motivating factor for decision makers in US vs Canada (16% vs. 11%). This is also a pattern
on overall country level (US 18% vs. Canada 14%).
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What motivates you to do your best at work?
Profile: Sense of purpose Sense of purpose is a stronger motivating factor for office workers in US vs Canada (40% vs. 32%) and respondents
aged over 60. This is also a pattern on overall country level (US 34% vs. Canada 28%).
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What characteristics describe the ideal company leadership?
Company leadership
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How has your company leadership changed in the past five years?
Leadership change
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Workplace flexibility
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How often do you work more than 40 hours per week?
Working more than 40 hours
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How often do you work more than 40 hours per week?
Profile: Working more than 40 hours There are more decision makers in US who always work more than 40 hours per week when compared to Canada
(35% vs. 26%, respectively).
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What is the biggest reason you work after the standard workday is done?
Reasons for working more than 40 hours
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Does your company offer flex-timing or telecommuting?
Flex-timing & commuting
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How would you describe your approach to workplace flexibility?
Your approach to flexability
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Happiness at work
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Are you happy at work?
Happiness at work
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What can your employer do to improve your happiness?
Improving happiness
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On a scale from 0 to 10, please rate how important is your happinesss at work when considering whether to stay or pursue other opportunities?
The importance of happiness
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How does working in a five generation workplace impact your feelings about your workplace, does it make it more….?
Five generation workplace
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What age group do you like working with the most?
Popular age groups
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What age group do you like working with the most?
Profile: Popular age groups There are more decision makers in Canada who prefer working with 22-33 years old groups when compared to US
(36% vs. 28%, respectively). Similar pattern applies on overall country level (Canada 33% vs. 24% US).
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Do you feel like you have a voice and power to influence change in your organization?
Having a voice at work
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Do you feel like you have a voice and power to influence change in your organization?
Profile: Having a voice at work There is a greater percentage among those who are aged under 22 and claim having a voice at work when compared
to other age categories.
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How has your voice and power to influence change in your organization changed in the last five years?
Influence change over time
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The Freelance Economy
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Earlier you indicated that you worked freelance, is it...?
Freelancing
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Why do you freelance?
Why people freelance
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Where do you work from?
Where people freelance
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Would you consider leaving your freelance full-time and taking a traditional job instead?
Moving from freelance positions to a traditional job
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Why would you consider a traditional job?
Why people consider a traditional job
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Would you ever consider leaving your primary, traditional job to freelance full-time?
Moving from a traditional job to a freelance position
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Why would you consider leaving your primary, traditional job to freelance?
Why people consider freelance
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Why would you not consider leaving your primary, traditional job?
Why people would not consider freelancing
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Telecommuting
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Please indicate which, if any of the following, are reasons, why you would most want to telecommute?
Why people telecommute
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Please indicate which, if any of the following, are reasons, why you would most want to telecommute?
Profile: Weather There is a greater percentage among Canadian respondents who would like to telecommute due to weather when
compared to US respondents.
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Please indicate which, if any of the following, are reasons, why you would most want to telecommute?
Profile: Transportation savings (i.e. gas, wear and tear of vehicles, tolls) Transportation savings are more important for US respondents as a factor to telecommute.
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Please indicate which, if any of the following, are reasons, why you would most want to telecommute?
Profile: I would not want to telecommute
The group of respondents aged over 60 years old is more likely to oppose telecommuting than other age groups.
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How often do you telecommute? Please consider either full days or half days.
How often people telecommute
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Which of the following would best describe your reaction if you found out you no longer are able to telecommute?
Reaction to no more telecommuting
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How has telecommuting affected each of the following aspects of your life?
Impact of telecommuting
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Do your daily working hours increase, decrease or stay the same when you work from home?
Working hours change because of telecommuting
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Workplace Productivity
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Where are you most productive in terms of getting work done?
Where people are most productive
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Where are you most inspired?
Where people are most inspired
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How often do you check your email?
Checking emails
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Would you say you get too many emails?
Email overload
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Is it impacting your productivity?
The impact of email overload
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Is it impacting your productivity?
Profile: The impact of email overload The decision makers in Canada experience an impact of email overload on their productivity more often when
compared to US colleagues.
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What would you do to reduce the number of emails you recieve?
Reducing emails
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Does your company provide or encourage the use of wearable devices during work? If so, for what purpose?
Wearable devices
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What percentage of your work day is consumed by meetings?
Percentage meetings
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How productive are these meetings?
Productivity of meetings
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What would improve the results/output of your meetings?
More productive meetings
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What is the biggest contributor to workplace inspiration?
Inspiration contributors
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I would be more inspired at work if I had...
How people feel more inspired
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I would be more inspired at work if I had...
Profile: More Autonomy The decision makers in Canada would be more inspired by having more autonomy at work than their US colleagues.
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Workplace Innovation / Technology
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For each type of technology, device or service listed below, please select the one response that best represents your situation.
Provided technology
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Do you currently use automated systems in your job?
Definition: A system of operating or controlling a process by highly automatic means, as by electronic devices, reducing human intervention to a minimum.
Automated systems
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Does your employer give you access to the latest technology (i.e. wearables, such as Fitbits, iWatch, etc.) to help you do your job more effectively and efficiently?
Latest technology
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Where does your organization spend most money when it comes to necessities for the office?
The cost of office supplies
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What is the most important factor for you when buying office products?
Factors considered when buying products
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Office Design – Personalisation
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Do you work in an open, closed or hybrid office environment?
Office layout
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Which do you prefer?
Preferable office layout
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Would you like to see more attention paid to office design in your workplace?
Attention to design
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What features would interest you?
Interest in the office features
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How would you describe your office?
Describing the office
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If you were able to choose a number of different styles of working location, how would it make you feel?.
A number of different styles of working locations
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If you were able to choose a number of different styles of working location, how would it make you feel?.
Profile: Inspiration Different styles of working location would make US workers more inspired than their Canadian colleagues.
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What type of space enables you to be more productive?
Productive spaces
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What type of space inspires you to be more creative and innovative?
Inspiring spaces
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Where are you spending more time eating lunch?
Eating lunch
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What distractions get in the way of you doing your best work?
Distractions
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Wellness
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Does your workplace offer a wellness program?
Wellness programme
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What is included in the wellness program?
Features of a wellness program
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Is the availability of a wellness program a selling point if you were to look for a new job?
Wellness program as a selling point
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Is the availability of a wellness program a selling point if you were to look for a new job?
Profile: Wellness program as a selling point Wellness program appears to be a stronger selling point for Canadian decision makers.
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What do you look for in a wellness program?
What people want from a wellness program
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Does your employer offer financial incentives to motivate you to participate in a wellness program?
Financial incentives in the wellness program
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What motivates you to participate in your workplace’s wellness program offerings?
Motivations for participating in the wellness program
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What do you do for lunch most often?
Lunch arrangements
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How would you rank the healthiness of your typical lunch choices?
Healthiness
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Does your company currently offer fresh food or healthy snacks?
Offering fresh food & healthy snacks
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What fresh foods do they offer?
Fresh foods that are offered
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What healthy snacks do they offer?
Healthy snacks that are offered
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Have you ever had to take a leave of absence (more than a few days) due to stress in your job?
Absence through stress
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Have you ever had to take a leave of absence (more than a few days) due to stress in your job?
Profile: Absence through stress Canadian decision makers report taking a leave of absence due to stress more often than others – same applies to
facilities managers.
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Rate how your workplace has been a contributing factor to stress
Workplace impact on stress
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What is the number one stressor in your workplace?
The most stressful part of the workplace
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Do you ever feel like you can’t get up from your desk to take a break?
Having a break
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Why do you feel like you can’t?
Reasons for not taking a break
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Does taking a break make you feel more productive throughout the day?
Improved productivity after a taking a break
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Please indicate if you feel a well-stocked breakroom leads to any of the following?
The impact of a well-stocked breakroom
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How many hours a day, on average, do you spend on work?
The average work day
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Do you feel burnt out at work?
Burnout at work
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Which of the following aspects of your job do you think contribute to the burnout you feel?
Reasons for burnout
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Which of the following aspects of your job do you think contribute to the burnout you feel?
Profile: Personal pressure you put on yourself to perform (e.g. to get ahead or do work perfectly)
It appears that the workers in US are under personal pressure that leads to the burnout more often than others.
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Is this burnout motivating you to look for another job?
Burnout leading to looking for a new job
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How could your employer help you avoid experiencing burn out?
How the employer can reduce burnout
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Sustainability
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What is driving eco-friendly efforts in your organization?
Eco friendly drivers
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How important is an eco-friendly company when making an employment decision?
The importance of a eco-friendly workplace
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How are eco-friendly practices being incorporated in your workplace
The incorporation of eco friendly practices
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Appendix
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Are you male or female?
Gender
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Are you male or female?
Profile: Gender
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Which of the following categories best indicates your age?
Age ranges
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Which of the following categories best indicates your age?
Profile: Age ranges
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Thank you Jane Hales – [email protected]
Bozena Culunlu – [email protected]
Morar Consulting
65-73 Bermondsey Street, London SE1 3XF
T +44 (0)20 7908 6530
London - New York - San Francisco