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  • 2016 Transit Service Performance Review

    Executive Summary

    Appendix A – Additional Figures

    Appendix B – Report Definitions and Assumptions

    Bus

    Appendix C1 – Bus Route Summaries: Routes 1-99

    Appendix C2 – Bus Route Summaries: Routes 100-299

    Appendix C3 – Bus Route Summaries: Routes 300-799

    Appendix C4 – Bus Route Summaries: Routes C1-C99

    Appendix C5 – Bus Route Summaries: Routes N1-N99

    SeaBus, SkyTrain, and West Coast Express

    Appendix D – SeaBus Route Summary

    Appendix E – SkyTrain and West Coast Express Line Summaries

    Appendix F – SkyTrain Station Summaries

    Technical Appendices

    Appendix G – How to Read Bus Route Summaries

    Appendix H – How Bus Route Summaries are Created

    Appendix I – How to Read SeaBus and Rail Line Summaries

    Appendix J – How SeaBus and Rail Line Summaries are Created

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  • Route 002 . . . . . . . . . . . . . . . . . . 4

    Route 003 . . . . . . . . . . . . . . . . . . 6

    Route 004 . . . . . . . . . . . . . . . . . . 8

    Route 005 . . . . . . . . . . . . . . . . . .10

    Route 006 . . . . . . . . . . . . . . . . . .12

    Route 007 . . . . . . . . . . . . . . . . . .14

    Route 008 . . . . . . . . . . . . . . . . . .16

    Route 009 . . . . . . . . . . . . . . . . . 18

    Route 010 . . . . . . . . . . . . . . . . . 20

    Route 014 . . . . . . . . . . . . . . . . . 22

    Route 015 . . . . . . . . . . . . . . . . . 24

    Route 016 . . . . . . . . . . . . . . . . . 26

    Route 017 . . . . . . . . . . . . . . . . 28

    Route 019 . . . . . . . . . . . . . . . . . 30

    Route 020 . . . . . . . . . . . . . . . . . 32

    Route 022 . . . . . . . . . . . . . . . . . 34

    Route 025 . . . . . . . . . . . . . . . . . 36

    Route 026 . . . . . . . . . . . . . . . . . 38

    Route 027 . . . . . . . . . . . . . . . . . 40

    Route 028 . . . . . . . . . . . . . . . . . 42

    Route 029 . . . . . . . . . . . . . . . . . 44

    Route 032 . . . . . . . . . . . . . . . . . 46

    Route 033 . . . . . . . . . . . . . . . . . 48

    Route 041 . . . . . . . . . . . . . . . . . 50

    Route 043 . . . . . . . . . . . . . . . . . .52

    Route 044 . . . . . . . . . . . . . . . . . 54

    Route 049 . . . . . . . . . . . . . . . . . 56

    Route 050 . . . . . . . . . . . . . . . . . 58

    Route 084 . . . . . . . . . . . . . . . . . 60

    Route 096 . . . . . . . . . . . . . . . . . 62

    Route 097 . . . . . . . . . . . . . . . . . 64

    Route 099 . . . . . . . . . . . . . . . . . 66

    Table of Contents

  • Key Characteristics Sub-region of Primary Service:

    Predominant Vehicle Type: Bus Depot:

    Contributes to FTN: Yes Average One-Way Trip Distance (km):

    Cost & Performance 2012 2013 2014 2015 2016 Rank (2016)

    Annual APC Boardings: 1,402,000 1,322,000 1,294,000 1,351,000 2,848,000 30 of 214 Average Daily APC Boardings (Mon-Fri): 4,350 4,150 4,050 4,300 8,850 32 of 213

    Average Daily APC Boardings (Sat): 3,100 2,950 2,900 2,850 6,200 29 of 174 Average Daily APC Boardings (Sun/Hol): 2,200 2,050 2,150 2,150 4,800 29 of 171

    Annual Service Cost: $1,685,000 $1,734,000 $1,792,000 $1,874,000 $3,331,000 36 of 216 Annual Revenue Hours: 17,400 17,900 18,500 19,300 34,300 36 of 216

    Cost per APC Boarded Passenger: $1.20 $1.31 $1.43 $1.39 $1.17 31 of 214 Average APC Boardings per Rev. Hour: 81 74 70 70 83 28 of 214

    Average Peak Passenger Load: 23 22 21 21 26 59 of 210 Average Peak Load Factor: 46% 44% 42% 42% 51% 59 of 210

    Revenue Hours with Overcrowding: 0% 0% 0% 0% 0% 1 of 209 Average Speed (km/h): 16.3 15.9 15.4 15.8 193 of 206

    Service Changes Since December 2010 - Winter 2010, Extend 15m service until 21hr (M-F); introduce S/H service - Summer 2011, Increase AM & PM peak freq to 5-10 min; align with #22 schedule (M-F) - Summer 2012, Extend 20m service until 21hr (Sat) - Winter 2012, Blend PM headways with #22 to increase service - Summer 2016, Split #22 at Burrard Station due to City of Vancouver construction; #22 westside route and schedule incoporated into #2 - Summer 2016, Various frequency reductions due to efficiencies with combined #2/22 schedules (all days) due to City of Vancouver construction

    Std. Bus

    8.0

    Vancouver

    Route 002

    Vancouver/UBC

    2016 ridership reflects 2/22 service redesign due to construction

    Ri de

    rs hi

    p Co

    st U

    til iz

    at io

    n 4

  • 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

    2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

    2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

    $1.64 $0.85 18 / 17 29 / 24 Std. Bus Std. Bus

    18$1.86

    / 11 18 /

    2016

    Sa tu

    rd ay

    Su nd

    ay /H

    ol id

    ay

    Vehicle Type

    09:00 - 15:00

    5 6

    Time

    21:00 - 01:00

    Average Boardings per Trip

    4 /

    21

    6 57 106

    28

    6 55 91 26 47

    Std. Bus

    09:00 - 15:00

    1,211 1,716 4 6 53 84 26

    930 5 15:00 - 18:00

    698

    $1.58 $0.95 17

    1,086

    4 35

    2 01:00 - 06:00

    06:00 - 09:00

    64 17

    18:00 - 21:00

    2,516

    01:00 - 06:00

    4,478

    /

    1949 14

    28

    22 Std. Bus

    32 Std. Bus

    / 18 26 /

    /

    18:00 - 21:00

    366 737 3 21

    3

    2 14

    4 29 06:00 - 09:00

    174 385

    01:00 - 06:00

    51

    Annual Revenue Hours

    Average Trips per Clock Hour

    Average Boardings per Revenue Hour

    2016

    Std. Bus

    20 21 /

    2015

    18

    11

    24 29 Std. Bus/

    2

    58

    40

    51 $1.49 $0.81 16

    5

    12

    157 369 3

    6

    412 4

    15:00 - 18:00

    40

    16

    $0.62

    $0.89

    $1.04

    $5.74

    Average Peak Passenger Load

    15

    Average Cost per Passenger

    Average Peak Passenger Load

    18

    /

    24 /

    20162015

    15:00 - 18:00

    2,538 69 24

    21:00 - 01:00

    1,753

    Time

    Std. Bus

    Std. Bus/ 22

    16

    13

    28 41 $1.55

    29

    09:00 - 15:00

    5,282

    06:00 - 09:00

    55113

    9,103 4 8

    6 9

    Std. Bus/ 35 Std. Bus

    / 23 Std. BusStd. Bus17

    24 26

    4

    8/

    Annual Revenue Hours

    Average Trips per Clock Hour

    Average Boardings per Revenue Hour

    Average Boardings per Trip

    $1.60 /

    81

    23

    46 Std. Bus

    1,545 4

    21

    $1.03

    65 $0.9254

    $1.84

    28

    $2.23 $1.07

    4 57

    Time Annual Revenue

    Hours Average Trips per Clock Hour

    Average Boardings per Revenue Hour

    Average Boardings per Trip

    Average Cost per Passenger

    Average Peak Passenger Load

    $2.24

    Vehicle Type (EB / WB)

    Data collected early Sept. to mid-Dec. of the given yearPerformance by Day of Week, Route 002

    445 14

    M on

    da y-

    Fr id

    ay

    80

    84 41

    (EB / WB)

    2015

    36 /

    Std. Bus

    21/

    Std. Bus

    Std. Bus

    (EB / WB)

    Std. Bus

    13 25 / 27 Std. Bus

    12

    18 /

    /

    Vehicle Type

    Std. Bus

    4,484 6,334 6 10 65 99 $1.34

    51 44

    Average Cost per Passenger

    8 46

    $0.78

    $1.07344,246

    35 54

    63 29

    $2.04

    Std. Bus713 956 91 30

    $1.08

    3119 /

    /4 50 Std. Bus17$1.5021

    / 22 /$1.62 $0.64

    10

    23

    21 42 18

    21:00 - 01:00

    428

    18:00 - 21:00

    92 404 2 4 60 98 Std. Bus28 Std. Bus

    27

    44

    33 Std. Bus

    $0.89

    Std. Bus Std. Bus

    Std. Bus

    $2.46 $1.36 / 12 12 / 12

    Std. Bus2 / 8

    Std. Bus

    Top 25% of all bus services High 25% of all bus services Low 25% of all bus services Bottom 25% of all bus services Above Guidelines#

    5

  • Key Characteristics Sub-region of Primary Service:

    Predominant Vehicle Type: Bus Depot:

    Contributes to FTN: Yes Average One-Way Trip Distance (km):

    Cost & Performance 2012 2013 2014 2015 2016 Rank (2016)

    Annual APC Boardings: 6,884,000 6,429,000 5,748,000 5,999,000 6,249,000 9 of 214 Average Daily APC Boardings (Mon-Fri): 20