2016-17 Palatine Park District work plan...risk youth, home-school youth, and minority populations....

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Palatine Park District

tri-3 Progress rePortingJanuary 24, 2017

year-enD

PALATINE PARK DISTRICT WORK PLAN 2016–17 3

Mission anD values

wHo wE arEThe Palatine Park District is a separate municipal governing agency established for the purpose of providing parks, facilities and recreation programs for the community. The Park District is responsible for the maintenance, operation and administration of parks and facilities under its jurisdiction.

ValUES: How wE opEraTEWe are committed to moving the District’s Mission forward through actions guided by the following Values:

InTEgrITy Exhibiting trust and transparency in all our actions, or in other words, what you do when you think no one is watching.

CommUnICaTIon Creating and setting clear expectations through timely and open conversation while effectively respecting the differences of others.

aCCoUnTabIlITy Taking action and ownership for all work responsibilities, obligations to those we serve and ensuring timely and effective follow through in all we do.

CollaboraTIon Seeking outreach and partnerships within the community and achieving better results by working together in a respectful and inclusive way. Being leaders in community development and improvement.

lEadErSHIp Encouraging opportunities and professional growth for employees within a positive culture and trustful environment while practicing open-mindedness and fairness to all involved. Being leaders in our community by promoting positive social influences through role modeling.

mISSIon: wHaT wE doOur mission is to provide a variety of safe, enjoyable and affordable parks, programs and recreational facilities that will enhance the quality of life by promoting good health and well-being for all residents and visitors while being fiscally responsible stewards of community assets and tax dollars.

PALATINE PARK DISTRICT WORK PLAN 2016–174

To create an environment of opportunities that provide equity in pricing, allocation of resources, diversity of offerings, and culture in facilities, programming, services, and location while being accessible across demographics, ages, skills, interests, employment, and opportunity for achievement.

dISTrICT goal: EqUITy

• Opportunity/access

• Employment

• Pricing

• Facilities

• Accessibility

• Awareness

• Recreation/health & wellness

• Allocation of resources/taxes

• Diversity in offerings/culture

• Services

• Achievements

• Location of Services

• Environment

• Demographics/age/skills/interests


dISTrICT goal: EqUITydEparTmEnT TrImESTEr TargET

TrImESTEr rEporTIng progrESSLEAD CROSS COORD. START COMPLETE

Evaluate feasibility of providing transportation alternatives to and from facilities to increase access and participation rates.

Facilities Recreation Tri-2 Tri-3

Completed; list created which includes additional sections to identify other/new opportunities, options and uses. Could be an opportunity to involve POC and for new Residents tours of the District.

Establish park design standards/guidelines to create brand consistency among all park sites.

Parks & Planning None Tri-1 2017

Partially completed goal; park standards regarding equipment specification needs to be completed. Entire goal will be finished in Tri-1 of 2017.

Review/revise all affiliate agreements to update expectations and best practices. Recreation

Parks & Planning,

Dist. Services

Tri-1 2017 Carryover to 2017. No additional action during Tri-3 of 2016.

Develop and distribute PPD Affiliate Guidelines and Expectations Handbook. Recreation

Parks & Planning,

Dist. Services

Tri-1 2017Carryover to 2017; staff presented Affiliate and Focus Group Work Plan Report at the end of the year PALs’ meeting.

Develop a service and program plan to reach underserved Active Adults & Seniors. Recreation Senior

Center Tri-1 2017 Partial completion of goal; carryover to 2017.

Develop a service and program plan for underserved populations of Teens and at Risk Youth.

Recreation POC, Affiliates Tri-1 2017 Partial completion of goal. No further action in Tri-3

of 2016.

Encourage recreational inclusion by providing accessible means of access into parks and playgrounds in conjunction with improvements to park features and site amenities.


Partial completion. 5 projects were successfully completed with ADA improvements. One project was moved to 2017: the pathway to Dutch Schultz shelter.


dISTrICT goal: EqUITydEparTmEnT TrImESTEr TargET


Develop newly acquired property in northern planning area of District into a park and playground site to service areas with any park sites.


Completed. Playground equipment and amenities have been installed and the park is open to the public. The Park designation sign has also been installed. Some minor landscaping and top dressing will be required in the spring.

Review and enhance inclusion and ADA outreach efforts within our programs and facilities. Recreation

Facilities, Parks &

Planning, NWSRA

Tri-1 2017

Goal is completed upon program review. The coordinated process with NWSRA worked well. Review program’s ADA accessibility, need more clarification, and if warranted will carry over to 2017.


To create awareness in the community and build a strong and positive brand through customer service, signage, education, internal and external communications, and transparency while using user trends, feedback, measurements, and evaluations in a transparent and proactive manner to become a resource to the community.

dISTrICT goal: awarEnESS

• Marketing our brand

• Communications: internal/external

• Educate/inform/train/expose

• Being a resource/expert

• Transparency

• Customer service/ first impression

• Way finding/location/signs

• Advertising/sales tool

• Measurement/evaluation/graphs

• User trend/feedback

• Proactive vs. reactive

• Building strong/positive brand


dISTrICT goal: awarEnESSdEparTmEnT TrImESTEr TargET


Consider volunteer campaign with school-age children and teens to raise awareness and interest in teen programming opportunities.

Dist. Services

Public Info, Recreation Tri-1 2017-18

Carryover to 2017-2018. This goal will be combined with the goal of exploring work-study program through area schools. Staff will look more closely at this goal during revamping of Volunteer program. Expected completion in 2017-2018.

Explore teen work-study program through area schools.

Dist. Services

Public Info, Recreation* Tri-3 2017-18

This goal will be combined with the (above goal) campaign to raise awareness and interest in teen programming opportunities goal. The combined goal will be deferred until 2017-2018.

Develop and implement awareness campaign for Palatine Stables. Facilities Public Info In Progress 2017-18

Goal is carryover into 2017-2018. The new main stables sign to be requested in 2018 capital. Saddlers Row (Barrington) is now a “listing” partner. The two stables exchange postings and provided listing on both websites and in shop areas. In 2017, staff to brainstorm ideas to be considered for one new event or program to be held at Stables/Meadowlark Park.

Develop awareness campaign for Palatine Hills Golf Course. Facilities Public Info Tri-3 2017 Partial completion; more components of this goal

will be accomplished in 2017.

Implement Program Guide and Website recommendations as identified in the Comprehensive Master Plan and Operations Assessment.

Public Info All Tri-1 2017Goal is completed; new services added, foot golf; Junior PGA League; High School programs; and, winter golf classes.

Complete an assessment and identify with marketing and promotion planning areas of programs, events, services, facilities, and parks that should target use of non-English communication efforts based on participation and demographics from the Strategic Plan.

Public InfoFacilities,

Recreation, IT

Tri-3 2017

Partial completed goal. Website translation will be investigated in 2017 by Marketing Coordinator. Investigating needs of languages other than Spanish; will need strong demographic data and possibly an additional community survey.


dISTrICT goal: awarEnESSdEparTmEnT TrImESTEr TargET


Research, review and develop new Recreation Program Schedule and Brochure and Registration cycles with local elementary and high school districts, as well as Harper College to create better opportunities for efficiency and collaboration.

Recreation Registration, Finance Tri-2 Tri-2 Goal is completed.

Update mission, vision, values, incorporating a culture statement per workshop conducted during the master planning process.

Director, Dist.

ServicesPublic Info Tri-1 Tri-1

Completed; Park Board adopted on August 25, 2015. Working on posting these in District facilities and staff offices.

Research, purchase, and install a Centralized Message Board to equip the District with ability to push out promotion material through facility TV displays remotely throughout District.

IT Public Info, Recreation 2015* Tri-1* Goal completed. New system in place and working

well.

Manage public message boards through a centralized system IT Public Info,

Recreation 2015 Tri-3

Completed IT tasks: A total of 9 displays are in place and managed by outside vendor; RISE Vision working as expected with no issues noted. This goal is completed.

Increase Customer Service knowledge to provide outstanding service to our external and internal guests.

Finance

Public Info, Parks &

Planning, Dist.

Services, Recreation,

Facilities

Tri-1 2017

Partial completion of goal; Customer Service Committee adopting standards; Desk Attendants (DA’s) are now under registration and taking registrations; staff training for DAs and Fitness staff are in regular coordination together for consistency.

Develop and Implement Awareness/Marketing plans and platforms for District Master Plan, facility promotion, and various programs and services as identified by staff and the Strategic Plan.

Recreation, Public Info Facilities Tri-1 2017

Partial completion and implementation. New goal projects added for 2017, which will incorporate the golf course’s 50th anniversary, Cutting Hall 90th plan, 30th for PCC and Sounds of Summer.


To provide, in a purpose-driven manner, innovative, fun, sustainable, efficient, and resourceful facilities, parks, and services in a responsible and supportive environment that respects supply and demand, short and long range planning, development, and growth.

dISTrICT goal: pUrpoSE-drIVEn organIzaTIon

• Supply and demand

• Innovation/vision

• Fun

• Affordable

• Sustainable

• Supportive

• All facilities/parks/services

• Service to community

• Responsible/accountable

• Efficient

• Resourceful

• Health/Wellness programming

• Growth – participant and agency long-term

• Short/Long range planning

• Development


dISTrICT goal: pUrpoSE-drIVEn organIzaTIon

dEparTmEnT TrImESTEr TargETTrImESTEr rEporTIng progrESS

LEAD CROSS COORD. START COMPLETE

Develop overall outreach plan for seniors, at-risk youth, home-school youth, and minority populations. Consider focus/advisory groups.

Recreation Facilities, Public info Tri-2 2018 Defer to 2018; need to redefine and outline the

approach.

Conduct a District-wide Indoor Space Needs Assessment as recommended in Strategic Plan. Facilities

Recreation, Dist.

ServicesTri-1 Tri-3

Completed. Board Workshop was held on October 18, 2016 to discuss the assessment and recommendations.Each area was reviewed; report refined with some new information. Final report presented on 12/13/2016 at the Park Board’s Special meeting. Thoughts to consider the Master Plan impact; creating list of issues to consider.

In conjunction with District Indoor Space Needs Assessment project, complete a comprehensive Preschool Program Evaluation to consider potential consolidation and other program and facility improvements.

Recreation Facilities Tri-3 2017 Partial completion of goal; formal evaluation of preschool program is needed.

Develop a Master Site Plan to enhance the Hamilton Sports Complex support amenities and spectator experience improvements (master plan, design/engineer, bid/construct).

Parks & Planning

Recreation, Facilities Tri-3 2017-18 Goal will be underway in 2017.

Enrich the community by providing the finest features and amenities for our patrons to enjoy within our parks in conjunction with environmental stewardship and preserving open space.

Parks & Planning

Dist. Services Tri-2 2017 Delayed goal, funds were reallocated to support

Hamilton well emergency repair.


To create community connectivity through a sustainable business model based on trust, transparency, ethics, and integrity while working in a connected manner led by adaptability, data-driven decision making, and high standards while maintaining infrastructure, financial controls, efficient operations, and scalability of resources.

dISTrICT goal: SUSTaInabIlITy

• Community connectivity

• Environment

• Changing/adaptation

• Maintaining infrastructure – agency and physical

• Scalability in allocation of resources (systems/tech)

• Resourceful

• Competitive-market driven

• Data driven decisions

• High Standards

• Transparency/trust/ethics

• Creditable/integrity

• Efficiency

• Long term/longevity

• Operations

• Knowledgeable

• Transferable

• Financial controls


dISTrICT goal: SUSTaInabIlITydEparTmEnT TrImESTEr TargET


Evaluate and establish District-wide Program Standards in alignment with Strategic Plan and Recreation Assessment recommendations.

Recreation Facilities Tri-1 Tri-3Goal is completed for now; staff plans to develop and establish program retention: Lifecycle Analysis, which is another goal.

Establish a rolling 10 Year Comprehensive Repair and Replacement Plan that includes all parks and amenities.

Parks & Planning

Finance, Facilities In Progress Tri-3

Completed; the 10 year Capital and Operating plan has been completed. This will be updated on a yearly basis.

Evaluate fee and revenue policies. Finance

Public Info, Recreation, Facilities, Parks &

Planning, Dist.

Services

In Progress Tri-3 Goal completed and adjustments made.

Develop program and services plan for Palatine Hills Golf Course. Facilities Public Info,

Recreation Tri-2 2017

Partial completion; PHGC’s Phase 3 practice hole; front entrance enhancements being designed; new sign added to 2017 budget. Many off season rentals, currently staff has 15 dates booked; staff will host 3 recreation programs during 2016-17 winter seasons.

Improve network redundancy, stability, and disaster recovery capabilities.

Dist. Services, IT None Tri-1 Tri-3

This goal is complete. New firewall performing well; staff continues with learning the capabilities of this equipment.

Develop a Cash Flow Analysis and tie it to the District’s Investment Policy. Finance None Tri-1 Tri-3

Completed. Strategy is confirmed; this will be reviewed on an annual basis, always will be in progress.


dISTrICT goal: SUSTaInabIlITydEparTmEnT TrImESTEr TargET


Develop cash handling controls for each location that accepts payments from customers. Finance Recreation,

Facilities Tri-1 2017

Partial complete; staff identified all types of payments coming into the District have been identified and the processes. Staff has further consolidated accounts. Staff has set up a very clean cash control system with the bank where each deposit is identified. It still needs to eliminate payroll and charge accounts which will happen after Incode implementation. First payroll using new system is in February. Staff is in the process of writing cash control policies and expects final written procedures in 2017 first quarter.

Develop financial forecasting tools for the Park District to plan its long range financial position/future.

Finance

Recreation, Facilities, Parks &

Planning

Tri-3 2017Goal remains in process. This project is planned to begin until after the implementation of Incode software.

Enhance the District’s programming options and recreational facilities for our patrons to use in conjunction with environmental stewardship and maintaining District’s existing infrastructure.

Parks & Planning

Facilities, Recreation Tri-1 2017

Parts of goal moved into 2017; 8 projects of facility improvements have been completed. Staff door at CSF on order for January 2017; FAC pool painting and Cutting Hall AC moved to 2017.

Heighten our patron’s experience by providing functional parking and/or pathways to our site amenities and offer superior paved athletic surfaces for our resident’s recreational use.

Parks & Planning Facilities Tri-1 2017

Majority of the goal completed; hard surface improvement to 6 park projects. The preliminary engineering complete and bid specs are being developed for the removal and replacement of Birchwood’s tennis and basketball courts project, which is budgeted in 2017.

Enhance the community’s recreational experience by providing a safe and enjoyable bike trail system for our patrons use.

Parks & Planning None Tri-1 Tri-3 Complete; bike trail improvement included 5

projects.


To create an efficient and goal-oriented organization with a conducive structure through cooperation, training, time management, and evaluations while maintaining quality support resources and aligning staff skills with positions.

dISTrICT goal: EffICIEnCy

• Time management

• Training

• Conducive structure

• Cooperation – internal/external

• Evaluations

• Quality supporting resources – personnel, software

• Identify and react to duplication

• Organization

• Align staff skills with position – “best qualified candidate”

• Knowledgeable


dISTrICT goal: EffICIEnCydEparTmEnT TrImESTEr TargET


Geocode all program participant addresses to evaluate and analyze participation. Use results to determine where programs should be held and where to target specific marketing.

Finance Public Info, Recreation Tri-1 2017

Carryover goal with refinement; unfortunately, this goal cannot economically be done on a District wide basis. Staff will look for other alternatives to accomplish similar goals in 2017.

Update Software Program – Finance. Finance All Tri-3 2017In process. Vendor has scheduled on-site visits to train staff. The finance software implementation is on schedule.

Update Software Program – Registration. Finance Recreation, Facilities 2014 2016 Completed and implemented in 2016.

Update Software Program – Time and Attendance. Finance

Recreation, Facilities, Parks &

Planning

2015

2016/New Goal to be implanted for 2017

Completed and implemented in 2016. Decision to make a new goal with the updated program of Time and Attendance for 2017

Consider volunteer stewardship program to clean and maintain creek beds and edges.

Dist. Services

Parks & Planning* Tri-2 2017

No progress on this goal. Currently working on redeveloping Volunteer Program; this goal is deferred for now; will be considered as moving forward in 2017. Goal may require revamping with consideration to liability risk of volunteers working in areas that are difficult to access/manage. Overall idea of environmental awareness and stewardship can be worked into the program utilizing other volunteer opportunities.

Establish a “Friend of the Parks” groups to assist Parks Foundation.

Dist. Services None Tri-2 2017 To start in 2017.

Use Strategic Plan Recreation Assessment Report and Life Cycle Analysis to determine what programs should be discontinued.

Recreation Facilities Tri-1 2017 Carry over to 2017; continue to collect data.




Complete staffing study to evaluate unmet staffing needs.

Dist. Services All Tri-2 Tri-3

This goal can be considered completed in light of the existing reorganization plan and continued re-visioning as positions open.

Develop Volunteer Coordinator Position. Dist. Services

Human Resources 2015 2016 Completed in 2016.

Complete Recreation Department Work Load Analysis among Managers and Coordinators to ensure equitable and realistic workloads and use to create vision for future department staffing plan to meet ever growing program and service offerings.

Recreation Human Resources In Progress 2017

Goal is carryover to 2017. Staff is still waiting on other similar agencies’ data to be completed for comparisons: data from ClearShelf and for the final development of Rec Trac conversion.

Develop and formalize a comprehensive volunteer program.

Dist. Services Public Info 2015 2017

This goal is carryover to 2017. Staff is working on revamping the Volunteer Program. Stakeholder meetings held on 11/29/16 and 12/2/16; input will be used from this process.

Complete development and review of Safety Policy and Procedure Manual.

Dist. Services

Safety Committee 2015 2017

Partial completion. Safety committee reconvened and repurposed; editorial group chosen to work on safety manual; TOC determined; policies being reviewed section by section with significant progress. After completion. the manual will need to be presented to staff using a workshop model.

Complete update to policy revisions in the Administrative Manual.

Dist. Services Finance Tri-1 2017 Ongoing goal. Individual policies are under review.

Conduct feasibility study, and if plausible, develop a satellite facility for the north half of the District to reduce travel time to maintain parks and facilities on the northern half of the District.

Parks & Planning Facilities Tri-1 Tri-3

Goal completed; Satellite Facility adopted into the Space Needs Study. A preliminary design is in progress.




To improve the efficiency and effectiveness of the Parks Department by introducing and implementing a new department structure design that will allow for modifications as needed to meet the future recreational demands of the District.

Parks & Planning

Dist. Services Tri-1 Tri-3

Partial completion; slight tweaking and adjustments with some of the functions. Evaluation has been ongoing. The year-end evaluation will be conducted after the 1st of the year.

Replace existing email system with new email system.

Dist. Services, IT All Staff Tri-3 2017

Expected implementation of goal in 2nd-3rd trimester of 2017 after full implementation of Incode financial software; will need to schedule staff training of new system.

Develop policy and controls for petty cash. Finance

Parks, Registration, Recreation,

Facilities

Tri-1 2017Goal is completed. Policy is written and will be placed in the administrative policy manual along with remainder of Finance information.


To create a community committed to excellence, empowerment, and continual improvement through passion, dedication, loyalty, dependability, trustworthiness, accountability, and advancement based on cross coordination, efficiencies, a commitment to doing the right things right, and adaptation to the needs, trends, and best practices of the community and the industry.

dISTrICT goal: CommITmEnT

• Continual improvement

• Adaptation – needs, trends, best practices

• Dedicated/active/involved

• Loyal/faithful

• Excellence

• Dependability

• Internal/agency

• Trustworthy

• Passionate

• Industry

• Community

• Department accountability

• Policies/procedures

• Cross coordination

• Advancement – individual staff and agency

• Empowerment

• Efficiencies

• Doing the right things right


dISTrICT goal: CommITmEnTdEparTmEnT TrImESTEr TargET


Finalize indoor space partnership and IGA with Harper College. Director All Staff 2015 Tri-3 Goal completed. IGA was Board approved and

executed on June 28, 2016.

Hire Risk Manager and begin assessment of District deficiencies and priorities within a proactive and comprehensive risk management program.

Dist. Services All Staff Tri-2 2017

Partial completion. Assessment checklist completed for Parks and Planning, Facilities and Recreation. District Services under development. Preparatory work will be completed 1st trimester 2017.

Revamp, update and revise the School District 211 Shared Use Facility Agreements to ensure ample space and schedule to meet our programming needs.

Recreation Facilities Tri-1 2017

Deferred to 2017 and redefine; original is partially complete. FHS agreement, agreements for cooperative clinics and camps, and incorporate Golf needs.

Create a branding effort in Youth Sports and Athletics to create a positive and reinforcing platform with parents and coaches.

Recreation Public Info Tri-1 Tri-3

Goal is in place and completed for now. It is an ongoing annual program, Athletic Coordinator will continue to develop and incorporate additional strategies and components including partnering with other Park Districts/IPRA Athletic Section.

Development of operational manuals. Dist. Services All Staff Tri-2 2017 Goal will be ongoing into 2017.

Complete review, updates, and revisions to all full-time and part-time employee job descriptions.

Dist. Services All Staff Tri-1 2017 Not completed; this goal will be done in

conjunction with the Compensation Study in 2017.

Develop employee PIP (performance and improvement) Plan.

Dist. Services, HR None Tri-2 2017

Goal to carryover. Staff to schedule discussion with other user of template to determine its viability; and need to create training guide that explains each section of the PIP and assists the user with completing the document.


dISTrICT goal: CommITmEnTdEparTmEnT TrImESTEr TargET


Revamp performance appraisals forms and protocol to include competencies related to District new Values and section on work plan goal performance.

Dist. Services, HR None Tri-1

Tri-3/New goal for

2017

Goal completed with generating a new goal for review and suggested changes. Final versions of Exempt and Non-Exempt staff forms have been developed and released for 2016 performance reviews. Will be asking for evaluation of process and forms in early 2017; will incorporate any additional changes that are needed and then will complete documentation for formal training of all supervisory staff.

Complete compensation study of salary administration policy and pay grade categories to maintain competitive wages of our employees.

Dist. Services, HR Finance Tri-1 2017 Ongoing goal; compensation study to start in

January 2017.


2016 DePartMental accoMPlishMents

rECrEaTIon• Workload Analysis: collected and entered all

2015 program data into ClearShelf system; will be used for Workload Analysis

• Completed comprehensive preschool program evaluation to consider consolidation and other programming and facility usage, and overall program improvement

• Geocode process completed

• Evaluated benefits of consolidation or not

• Evaluated properties including Sanborn School facility

• New fitness stretching area in conjunction with Facilities Department

• Annual Recreation Report summary for RecTrac system; developed report for being consistent with reports, which compares to AEK data reporting

• Reviewed and enhanced ADA outreach efforts within our programs, camps and facilities; created, provided and implemented an updated Inclusion Manual; shared with NWSRA

• Transportation Needs study; worked with Facilities Department with PPD uses

• Branding Youth Sports; updated coaches packets; seasonal newsletters; parent clinic; coaches clinics

• Develop plan and service for underserved populations teens and at risk youth

• Added outdoor education classes with Cook County Forest Preserve Camp Reinberg

• Cooperative classes with Rolling Meadows Park District

• Affiliate Agreement various preliminary work

• Develop plan, program and service to reach underserved active adult seniors

• Strategic plan for recreation assessment report and Life Cycle to determine what programs should be discontinued with collecting data and reviewing info

• Re-align program cycle with school district and Harper

• 211 Agreement

• Wrestling

• Pool use

• Fremd High School field situation, underway

• Clinics leagues cooperate is underway

• Communications and Marketing

• Establish use of google analytics for website analysis

• Restructured staff structure/responsibilities

• Translation with registration form translated; flyer in Spanish for Block Party; and ad inserts in Reflejos

• Establish quarterly marketing meetings with golf course staff

• Created new centralized message board system and expanded to additional facilities

• Photo library organized and expanded


• Communications and Marketing, cont.

• Create combo marketing for Sponsorship; Volunteer and Foundation; material and mailings

• Catalog new layout

• Branding Guidelines for consistency

• Social Media: Hootsuite scheduler implemented

fInanCE• Revenue Policy

• Cash Flow Analysis

• Harper Pool funding plan

• Develop affiliate tracking systems

• Onboarding manual for registration

• Banking transition nearly completed

• Finance software underway and on schedule

• Registration software, more reports and training

• Registration

• Cross training of Registration staff at all facilities including DAs and Fitness front desk staff

• Billing programs better processing

• Executed 2 Customer Appreciation weeks

• Geocode program participation ongoing

• Registration/Finance

• Increase Customer Service knowledge and creating new Customer Service Standards’ District-wide

• Manual tracking Affiliate and CARE program completed and reconciled

• Improvement on cash handling at large PPD events


dISTrICT SErVICES and projECTS

• Hired Risk Manager; assessment underway

• Department is fully staffed

• IT

• Manage public message boards

• Antivirus replace/migrate new program

• Commercial Firewall deploy

• Preschool time clocks and wife

• NAS Storage Services

• Private Cloud for Board Report Distribution

• Commissioners IPads

• Enhanced backups

• Additional VPN options for staff work access from other locations

• Improve network redundancy, stability and disaster recovery capabilities

• Human Resource

• Hire Risk Manager

• Transfer Risk Manager/Safety responsibilities from Human Resource Manager to the Risk Manager

• Human Resource, cont.

• Revised Employee Performance Review forms

• Conduct a Compensation Study, proposal from RFP received; evaluation of proposals next on the docket

• Communication and dissemination of policies and procedures of the new Personnel Policy & Procedure Manual

• Risk Manager

• Created Comprehensive Emergency Action Plan for Turkey Trot

• Revamping training calendar for staff

• District Assessment checklists completed for all departments

• Safety Committee reconvened with additional members

• Safety editorial group created for Safety Manual

parkS and plannIng• ADA improvements

• Establish Parks standards, greater part completed

• Parks Replacement schedule completed

• Locate a satellite maintenance facility

• Develop and implement an improved department structure to meet future Rec demands; almost completed

• Design and install irrigation system at Community Park, delayed for now, due to completed Hamilton well pump project

• Dee Lane development completed

• Athletic/hard surfaces projects completed

• Bike trail improvement projects completed

• Various facility and improvement projects completed


faCIlITIES• Space Needs Report

• 3 new hires; 2 from within PPD

• Significant improvements in Facility Rentals and Parties; both in revenue, marketing and customer service

• Arena #1 renovation project

• Cutting Hall light rail installation

• Practice Area Phase 2 completed; under budget

• Purchase of 12 new golf course maintenance vehicles

• Hosted largest home Horse Show in recent years in June 2016

• New budget detail worksheets completed

• Started Harper College operation plan/team

• New marketing and awareness campaign items for Stables

• Increased Foot Golf use

• New Desk Attendant/Building Attendant model adopted; improves staffing and customer experience

• Fall Fest; best fall fest to date

• New concrete for Clayson House and Golf Course storage barn

• Improved operation for Concessions

• New facility offices at Community Center

• Completed renovation of Community Center offices; upper and lower areas

• Re-negotiating of Cell Tower deal almost completed

• Hosted Chamber event at Falcon Park Recreation Center

• ADA access to walking track at Community Center

• Completed Transportation Plan

• Finalized Capital Repair/Replacement Plan

• Golf Program and Service Plan; majority of the plan in place

• Identify building usage and data

• Operation Services Manual underway

• Golf Course MWRD; hole #6

• Customer Service Committee goals for the District

2016-17 Palatine Park District work plan...risk youth, home-school youth, and minority populations....

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Transcript of 2016-17 Palatine Park District work plan...risk youth, home-school youth, and minority populations....