2015 U.S. Corporate Brochure2015 U.S. Corporate Brochure. 1 Kevin Kelley CEO, Ironshore Inc. The...

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® 2015 U.S. Corporate Brochure

Transcript of 2015 U.S. Corporate Brochure2015 U.S. Corporate Brochure. 1 Kevin Kelley CEO, Ironshore Inc. The...

Page 1: 2015 U.S. Corporate Brochure2015 U.S. Corporate Brochure. 1 Kevin Kelley CEO, Ironshore Inc. The most critical component in business is trust. At Ironshore, we understand that it’s

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2015 U.S. Corporate Brochure

Page 2: 2015 U.S. Corporate Brochure2015 U.S. Corporate Brochure. 1 Kevin Kelley CEO, Ironshore Inc. The most critical component in business is trust. At Ironshore, we understand that it’s

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Kevin KelleyCEO, Ironshore Inc.

The most critical component in business is trust. At Ironshore, we understand that it’s earned one step at a time every single day. From initial policy review to claims, the people who make the promises here keep them—and they always will. This ethos is at the center of every decision we make and is a driving force at our company. It’s why we continue to earn industry-leading claims approval scores annually and an A rating from A.M. Best. The pace of our business has changed dramatically and the new normal requires new solutions. Since our inception, we designed our company to not merely adapt to risk but to anticipate it. Our client service model provides access to senior leadership who take the time to understand your business, have the freedom to move quickly and are accountable for every decision they make. It’s one of the main reasons why we launch so many new products annually and why Advisen has named us a top industry innovator four years in a row. Ironshore has expanded into every major region in the world with a dozen core business units driving our growth. Nearly 70% of Fortune 500 companies and the majority of Fortune 100 companies have partnered with us for our strong work ethic, financial capital and core values. But rest assured, no matter how much we grow, our approach to your business will be just as relentless and hands-on as the day we started. This is the promise we make. More importantly, it’s the promise we keep, as we continue to build trust and protect the most important attribute we have in this business: our reputation.

TRUSTBuilding

starts here.

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From terrorism and healthcare reform to natural disasters and technology risks, the pace of business has changed dramatically. This is the new normal. That’s why companies need an insurance partner who provides new solutions. Since Ironshore’s inception, we designed our company to not merely adapt to risk but to anticipate it. Ironshore’s client service model provides access to senior leadership who take the time to understand your business, have the freedom to move quickly and are accountable for every decision they make. That’s why more than half of the Forbes Global 500 trust us for protection.

Our company is rated A (Excellent) Stable Outlook by A.M. Best with a Financial Size Category of Class XlV ($1.5B to $2B). Our Pembroke Syndicate 4000 operates within Lloyd’s, where the market rating is A (Excellent) by A.M. Best and A+ (Strong) from both Fitch and Standard & Poor’s. A.M. Best also recognized us as a top 10 surplus lines carrier in the United States.

Ironshore provides broker-sourced specialty commercial property and casualty coverage for risks located throughout the world with operating platforms and 31 offices located in Australia, Bermuda, Canada, Dubai, Hong Kong, Ireland, Singapore, Tokyo, the United Kingdom and the United States. Our strategic alliance with Fosun International will help Ironshore continue to expand in Asian markets and beyond. But rest assured, no matter how much we grow, our approach to your business will be just as relentless and hands-on as the day we started.

THE NEW NORMAL IS HERE TO STAY AND SO IS OUR COMMITMENT TO EARNING YOUR TRUST.

WE BUILT OUR COMPANY ANTICIPATING

THE NEW NORMAL & BEYOND

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KURT SUHSVice President, IronPro®

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SUSAN KOSTROSenior Vice President, Ironshore Specialty Casualty®

The only thing more important than our financial capital is our human capital. As a nimble company, Ironshore has been able to attract the top professionals in the industry—employees empowered to act like entrepreneurial owners, because indeed, they are. We’ve stripped away the layers so our broker partners will always have direct access to senior-level decision makers across our entire company—key executives who average 30 years of experience.

These highly motivated leaders manage experienced underwriting teams who adapt to marketplace changes, industry trends, legislative pressure and, of course, client needs to navigate risks that are becoming increasingly complex. In other words, we think in terms of solutions, not just products. Our knowledge, energy and diverse experience have immediate impact on the long-term vitality and well being of your business. We’ve worked in the industry long enough to know what works and what doesn’t anymore. Smart and nimble works.

At Ironshore, our relentless approach to service, a strong work ethic and long-term product innovation continue to strengthen our relationships with existing clients and our reputation within the industry. And if you’re still not convinced of our commitment, we invite you to ask our Fortune 500 clients.

Our most important asset is our people.

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LAINIE DORNEKERVice President of Custom Accounts, IronHealth®

RON GLEASONSenior Vice President, Regional Executive

SHARONE MENCZELSenior Vice President, Special Risks

At Ironshore, the people who make the promises keep the promises. We understand that clients purchase insurance to be protected in

the event of a loss. We follow through on our pledge to protect.

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When Ironshore launched, our culture and paradigm was designed to be different from the industry standard. We developed a flat structure so our senior executives would always be accessible to our broker partners. We included our claims team in the underwriting process. We tore down the walls between business units so our leaders could share information and ideas more easily. At the time, it was fairly radical. It was also very logical.

In a short period of time, Ironshore has succeeded at diversifying risk across a variety of specialty property and casualty classes. Since no two companies are alike, we believe their risk management planning should be equally customized. That’s why our management team takes the time to learn about your operations, challenges, risks and goals to build long-term solutions.

This integrated approach minimizes our clients’ overall time investment and ensures a seamless transition throughout the process, from initial policy review to final agreement. It’s why a great deal of our business comes from long-term partners in the insurance brokerage community. We realize our entrepreneurial approach and commitment to service is unique in the category. But then again, so is our astounding growth. Even as we continue to expand globally, our leadership team remains just as nimble and responsive as the day we first opened our doors.

Our process is simple.

Ironshore continues to launch a host of new products and services, many of them industry firsts. Our SatelliteFinance insurance facilitates the launch of new commercial space projects, while our ExcessProtect PlusSM

offers enhanced coverage endorsements for upstream energy risks. We created CrisisShield, a program in which legal experts provide strategic guidance to help manage a crisis and prevent reputational harm. IronCARESSM offers 24-hour support from registered nurses and physicians to manage the unique risks associated with catastrophic, medically complex cases. At Ironshore we do not merely create products, we create solutions that address real needs.

Our global business unit leaders meet regularly to discuss new government regulations, industry trends and market conditions. By sharing information along with input from clients and brokers, our leadership team is better equipped to collaborate on potential new product ideas. Understanding the regulatory environment and challenges affecting our clients is critical to the future of their growth and, ultimately, ours. This proactive philosophy has solidified our position as a leading innovator in the marketplace. In fact, we’ve developed a reputation for addressing the industry’s most complex risks. It’s no wonder that Advisen has recognized Ironshore as one of the top innovators in the industry five years in a row.

New Product Development

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At Ironshore, we have an integrated approach to claims. In fact, we include our in-house claims team in the underwriting process. Ultimately, the people who are responsible for the quality of our policies are also responsible for policy service and support, particularly in the event of a claim. While this seamless service model seems fairly obvious, it’s unique within the industry. So when it comes to settling a claim, we have an in-depth understanding and expeditious approach to claims management and fair process resolution. Our claims survey process continuously provides important, direct feedback from our brokers and clients on our level of service. This process enables us to make certain that we stand true to our promise and deliver on our pledge of service. It’s why we continue to earn industry-leading claims scores year after year, including a 94% approval rating for service from our clients in our most recent Gracechurch survey. After all, isn’t that why you buy insurance in the first place?.

Claims Services

MIKE MITROVICPresident, Ironshore Global Claims

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The aviation industry operates under great risk on a daily basis. The financial pressure in the industry and increased manufacturing competition abroad also make it imperative to partner with a first-class insurer.

Ironshore insures all classes of aviation and aerospace risks worldwide through agreements with Starr Aviation Agency, Inc. and its affiliates. Ironshore’s underwriting managers provide leading global aviation and aerospace expertise in the emerging space insurance sector. We insure the majority of the world’s major airlines, manufacturers and private luxury carriers. Through Starr Aviation, Ironshore also delivers customized safety and loss control services to insureds, as well as market-leading claims management services.

Aviation

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Aviation Product Descriptions

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Through Ironshore’s underwriting managers we participate in the General Aviation, Complex Risks and Space Insurance business writing 15%, 18% and 10% respectively. The following describes the types of risk included in each class:

• Corporate, government and managed fleets

• Pleasure and business

• Corporate non-owned

• Agricultural/aerial application

Aerospace

We can write up to 4.5% on major manufacturers and up to 6% on non-major manufacturers. We underwrite the following classes directly through Starr Aviation:

• Airframe, engine and component manufacturers

• Airports

• Service providers

• Air traffic control

Ironshore provides the following coverage:

• Commercial satellite owners, operators and users

• Launch vehicle suppliers and users

Ironshore underwrites airlines directly through Starr Aviation. We can write up to 4% on major airlines and up to 5.5% on non-major airlines.

• Major airlines - national and regional

Airlines

General Aviation

Space Insurance

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Specialty CasualtyNow more than ever, you need an insurance partner that has in-depth experience navigating the economic and legal shifts across every category. Our Specialty Casualty coverage is a key asset that will protect you against a wide variety of liabilities. Ironshore’s national team of skilled Specialty Casualty production specialists will quickly respond to your needs to customize a plan that is not only proven to maximize efficiencies by specific industry, but also for the components of each company.

Ironshore’s Specialty Casualty team of experienced leaders are always breaking new ground in this category. In fact, we’ve created innovative product offerings such as Crisis ThreeSixty® and the EPLI Hotline that are proprietary firsts in the industry. Our extensive experience and flexible approach enables our team to creatively solve complex problems and minimize even the most daunting risks. It’s no wonder we’ve developed a reputation for addressing some of the industry’s more unique challenges.

Ironshore Specialty Casualty products are available for a diverse mix of industry classes, including but not limited to agriculture, construction, public entities (including higher education and religious institutions), energy, manufacturing, restaurants, hotels, real estate and transportation (including Class I and II railroads).

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Specialty Casualty Product Descriptions

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The agricultural industry is expanding rapidly to meet the needs of a growing worldwide population. In particular, there is an increase in demand from developing countries experiencing a significant expansion of their middle class population, who have more disposable income to spend on higher quality food products. In order to meet the specialized coverage needs of this important industry class, Ironshore’s lead umbrella policy is designed to provide critical coverage enhancements that standard umbrella markets are often hesitant to offer.

• Limits up to $50M

Ironshore AgriProtection Insurance®

Require a minimum attachment point of $1M, emphasizing Product Liability, General Liability and Auto Liability coverage. Either an Excess Liability or Retained Amount policy is provided. Underlying carriers must be rated A- with a Financial Size Category of VII or better by A.M. Best.

• Limits up to $5M

Casualty Buffers

Our Excess Liability policy is largely a follow form contract that can be used for both occurrence and claims-made accounts. We can also provide coverage on an integrated occurrence basis. Underlying carriers must be rated at least A- with a Financial Size Category of VII or better by A.M. Best.

• Limits up to $50M

Excess Liability

Ironshore offers ISO-based occurrence or claims-made coverage with a minimum attachment point of $10,000. Accounts with claims severity, not frequency, are targeted. Deductibles up to $50,000 are provided. For accounts with retentions greater than $50,000 a self-insured retention is required. Although other classes are considered, Ironshore’s focus for General Liability is on manufacturers presenting moderate to high hazard product exposures.

• Limits up to $5M

General Liability

We provide an ISO-based occurrence or claims-made lead umbrella policy plus an integrated casualty policy developed specifically for public entities.

The minimum attachment points are as follows:

• General Liability $1M/$2M

• Automobile Liability $1M combined single limit

• Employers Liability $1M

• Other underlying coverage will be considered at various attachment points. Underlying carriers must be rated at least A- with a Financial Size Category of VII or better by A.M. Best.

Crisis ThreeSixty: pre- and post-event crisis management coverage is provided to all our lead umbrella clients.

• Limits up to $50M

Lead Umbrella

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Specialty Casualty Industry Focus Classes

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Ironshore Specialty Casualty focuses on a broad range of product manufacturers and distributors as well as hospitality, retail, and real estate accounts. We provide lead umbrella and excess products to all the industry classes and bring specialized expertise when offering General Liability solutions to product manufacturers.

General Casualty: Manufacturing, Hospitality, Retail and Real Estate

Ironshore Specialty Casualty offers excess liability products designed to cover a wide range of transportation risks. Our seasoned underwriting team has the expertise required to understand the complex risks and coverage needs of the transportation industry. Our focus is on railroads, trucking and transportation products, including critical parts.

• Limits up to $50M

Transportation

Ironshore insures towns, cities, counties, states, schools including K-12 (both public and private), water and sewer districts, transit authorities, higher education institutions and religious institutions on an individual and pooled basis. Coverage can include: General Liability, Automobile Liability, Public Officials Errors & Omissions, Employment Practices Liability, Employee Benefits Liability, School Board Legal Liability, the Crisis ThreeSixty policy enhancement and an EPLI Helpline, dedicated to addressing complex employment practice issues.

• Limits up to $50M

Public Entities

Ironshore writes a diverse group of residential and commercial construction accounts including primary and excess practice policies as well as wrap up and project specific programs.

Construction

Our coverage includes refineries, oil and gas exploration and production, oil field service contractors, pipeline owners and operators, electric and nuclear utilities, alternative energy companies, and mining.

• Limits up to $50M

Energy

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Ironshore understands the needs of Program Administrators and that’s why our specialized coverages are carefully designed to help meet their market demands. We have the flexibility to react to the needs and requirements of the program marketplace while applying an efficient and opportunistic underwriting approach. Ironshore Programs is interested in select segments of General Liability, Professional Liability, Medical Professional Liability and Umbrella.

We are looking to develop profitable and long-term relationships with Program Administrators who have the underwriting, marketing and distribution expertise in non-commodity classes of business across the United States.

Programs

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• Coverages to meet specific needs of target business classes

• Quick to market turnaround time

• Customized rating approaches

• One point of contact

Customized Program Solutions

• Program Administrators who have established underwriting personnel, proven track records, marketing expertise and established distribution systems

• Homogenous groups of small-to-medium sized insureds

• Classes of business that are underserviced by the general insurance market place

• Programs should have measurable size (minimum of $5M) and solid growth potential

Target Attributes

• Commercial Specialty Contractor

• Real Estate and Hospitality exposures

• Firearm Industry

• Crane & Rigging

• Specialized Transport

• Museums

• Fine Art Dealers & Galleries

• Personal Watercraft

• High Value Musical Instruments

Programs Types

• Alcohol & Substance Abuse Facilities

• Special Physicians & Surgeons

• Post Surgical coverage for Bariatric & Plastic Surgeons

• Antique & Collectible automobiles

• High-Value Home Owners

• Fine Arts

• Professional Liability for Federal Employees and Small Law Firms

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Environmental accidents happen. Even to those who follow environmental regulations and practice sound risk management. Every decision regarding the protection of business assets against an accident is important, including your choice of an environmental insurance partner.

That’s why Ironshore has assembled one of the most experienced environmental insurance teams in the industry. With an industry-leading $50M in underwriting capacity, our knowledgeable team has the expertise to anticipate the unforeseen and the professionalism to treat your business as if it were their own. From comprehensive coverage to responsive claims assistance, we’ve designed a customized suite of products that gives policyholders access to unmatched insurance protection from the myriad of environmental hazards that can threaten their businesses at home and around the world. To guarantee continuity in all our policies, our production specialists and in-house claims team collaborate, so in the event of loss we’ll deliver fast, effective resolutions in real time. When every second counts, it is reassuring to know that the team that made the promise will also be the same one that keeps it.

Environmental

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Environmental Product Descriptions

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The CELL policy provides Occurrence Pollution Liability coverage for pollution incidents from the operations of contractors and consultants, including pollution incidents surfacing from transported cargo and blanket non-owned waste disposal site pollution. Defense expense is outside the limit. Any classification of contractor or consultant is eligible.

• Limits up to $50M

Contractors Environmental Legal Liability (CELL)

EPIC PAC provides a unique combination of General Liability, Contractors Pollution Liability, Site Pollution Liability and Professional Liability coverage. Coverage protects the vast majority of manufacturing and distribution companies, fixed-site facility operators, as well as those involved in environmental contracting or consulting operations.

Limits are:

• $1M each occurrence

• $2M general aggregate

Environmental Protection Insurance Coverage Package (EPIC PAC)

Excess Coverage is follow form over the EPIC PAC and qualified underlying insurance such as Employers’ Liability and Automobile Liability.

• Limits up to $50M

Excess Coverage

The menu-driven SPILLS policy provides coverage written on a claims-made basis, including first and third party remediation expenses, emergency response expenses, third party claims for bodily injury and property damage, including natural resource damages, first and third party transportation, blanket non-owned locations and business interruption. Any classification of risk is eligible in the U.S.

• Limits up to $50M

Site Pollution Incident Legal Liability Select (SPILLS)

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Environmental Product Descriptions

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Ironshore SPILLS Oil & Gas is a comprehensive environmental insurance program that assists upstream and midstream oil and gas companies by managing their environmental exposures while providing valuable coverage rarely included in their standard insurance programs. Coverage in the U.S. is available for crude oil and natural gas wells, pipelines, compressor stations, processing facilities and storage facilities for both operators and non-operators, including concerns related to hydraulic fracturing.

• Limits up to $50M

Site Pollution Incident Legal Liability Select (SPILLS) Oil & Gas

Ironshore SPILLS Education is an expansive environmental insurance policy that assists schools in managing their environmental exposures in an affordable manner. Target classes of business include public and private (K-12) schools, colleges, universities and other educational facilities. Some exposures include mold, contaminated drinking water, PCB-containing materials, Legionella and carbon monoxide.

• Limits up to $50M

Site Pollution Incident Legal Liability Select (SPILLS) Education

Ironshore SPILLS Healthcare is a complete environmental insurance policy that assists healthcare facilities in managing their environmental exposures in a cost-efficient manner. Target classes of business include hospitals, assisted living facilities, skilled nursing facilities, hospice services and other medical facilities in the U.S.

• Limits up to $50M

Site Pollution Incident Legal Liability Select (SPILLS) Healthcare

Ironshore SPILLS Hospitality is an extensive environmental insurance policy that helps hospitality and leisure facilities manage their environmental exposures in an economical manner. Target classes of business include hotels, motels, resorts, cruise ships and other hospitality and leisure facilities in the U.S.

• Limits up to $50M

Site Pollution Incident Legal Liability Select (SPILLS) Hospitality

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The best way to protect high-value assets is to work with a premier insurance partner. Ironshore’s Personal Lines® products offer specialized insurance solutions for properties valued in excess of $1 million.

Our business model gives our clients access to experienced talent on a daily basis, from initial evaluation to policy handling and claims. Our ability to understand local requirements enables our team to approach claims in an expeditious manner. Our high-value homeowners program in Florida has been so well received we expanded this coverage to South Carolina, New York, New Jersey, Connecticut, Massachusetts and Rhode Island. We are committed to providing superior service to our clients. Our policies are customized to clients’ needs based on personal contents and geographic regions. After all, no two homes are alike, and their insurance coverage shouldn’t be either.

Personal Lines

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Ironshore provides minimum coverage A values of $1M and higher. Deductible options range from 2% up to 25% for windstorm and from $1,000 up to $50,000 for all other perils.

Higher Property & Deductible Limits

We offer comprehensive Personal Liability coverage up to $1M, including personal injury and identity fraud protection. Liability can be extended from the primary home to cover additional secondary locations.

Liability Protection

Ironshore understands that high net-worth clients have property in the most desirable locations. We can provide protection, including extended replacement cost options for coastal properties, as well as secondary risks.

Primary & Secondary Coastal Locations

We offer the convenience of scheduling personal articles ranging from fine arts to jewelry and collectibles.

Scheduled Property

We offer both primary and excess flood options for high-value homes.

Flood

Personal Lines Product Descriptions

Ability to write a wide range of vessels from wave runners to yachts under $750,000 in value. Custom tailored insurance solutions are available on yachts from $750,000 up to $10 million in hull value. Coverage can be customized based on the unique nature of the yacht, the navigational requirements and captain and crew requirements.

Watercraft

Builders Risk Property insurance provides property risk transfer solutions for global and domestic corporations with international and domestic capabilities. Coverage is provided for project builders’ risk programs utilizing broker forms or our Completed Value Builders Risk policy, which provides coverage for property under construction, including hot testing and delay in completion coverage and includes both principals and contractors. A five year construction term is offered.

Builders Risk

The people who are responsible for the quality of our policies are also responsible for policy service and support, particularly in the event of a claim. This process enables us to make certain that we stand true to our promise and deliver on our pledge of service. It’s why we have continued to earn industry-leading claims scores annually, including a 95% approval rating on our professional and responsive approach and a 93% rating on our knowledge of each and every claim.

Superior Claims Handling

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We insure more than possessions but also what truly matters most: the security of your family. We offer a family security endorsement covering events such as kidnap, home in-vasion, carjacking and bullying. We also offer services such as travel warnings and advice to help keep you and your loved ones safe overseas.

Personal and Family Security

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Energy is one of the fastest-changing industries in the world. With oil and gas prices rising along with the demand for green energy projects, clients and brokers require record response times.

Ironshore’s infrastructure provides access to senior leaders that have in-depth energy expertise, and our proven track record for smart, efficient service is well regarded in the industry. Ironshore’s dedicated Energy team underwrites comprehensive coverages on commercial risks across virtually all classes within the specialty Energy sector, from Casualty and Property to Environmental.

Energy

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Energy Product Descriptions

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“The only thing stronger than our financial capital is our human capital.”

Our coverage includes upstream exploration and production, mid-stream assets including finished product pipelines and gas processing, refining including topping plants, electric and nuclear utilities, Independent Power Producers (IPP), electric co-ops and Independent Service Operators (ISO) in the U.S. We also cover mining, both above and below ground.

• Limits up to $50M

Casualty

Ironshore Environmental’s Site Pollution Incident Legal Liability Select (SPILLS) policy provides comprehensive environmental coverage for the energy sector, including oil and gas exploration and production, gas processing facilities, pipelines, storage terminals, refineries and gas stations. Other energy-related classes of business we consider are utilities, including coal and gas-fired power plants, alternative energy plants, petrochemical facilities and mines. Broad environmental liability coverage is also available for all classes of contractors working in the energy sector via our Contractors Environmental Legal Liability (CELL) policy.

• Capacity for both policies is $50M

Environmental

Ironshore underwrites comprehensive coverage on commercial risks across virtually all classes within the specialty energy sector, including alternative energy, basic metals, chemicals, cogeneration, electric utilities, gas plants, pulp and paper, petrochemical facilities and refineries.

• Capacity of $25M is available for all classes

Property

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Energy Product Descriptions

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Ironshore Political Risk products are organized around the international and domestic trade flows and foreign investment strategies of our clients. Internationally and domestically domiciled manufacturing and trading companies and financial institutions should benefit from our flexible underwriting guidelines and availability of country limits. Traditional failure to pay insurance coverage is available on private obligors as well as public sector sovereign and non-sovereign entities. On the political risk side, currency inconvertibility, non-transfer risk, confiscation, expropriation, nationalization and deprivation insurance are several of the perils that Ironshore will consider.

•Limits $40M

Political Risk

Exploration, development and production assets and activities, offshore and onshore. Production platforms, Mobile Offshore Drilling Units, Floating Production Storage and Offloading vessels (FPSO), Offshore Construction activities, Operators Extra Expense for lease operators and non-operators.

• Capacity of $35M

Upstream Energy

Downstream (Onshore): Refineries, Petrochemical and Chemical Plants, Gas works, Terminals and Tank Farms, Underground Storage, Chemical Fertilizer Plants, Marketing and Distribution of Petroleum Products

Midstream: Transportation by Pipeline or Vessel, Gathering, Separation and Storage

Upstream (Offshore): Exploration, development and production assets and activities, offshore and onshore. Production Platforms, Mobile Offshore Drilling Units, Floating Production storage off Loading Units, Offshore Construction activities, lease operators and non-operators, contracting over the hole and contracting down the hole

Mining: Underground Mining, Surface Mining, General Mining, Coal and Hard Rock Mining

Other: Steel Manufacturing, Electric Utilities and Alternative Energy, Alternative Electric (wind and solar), Renewables, Nuclear, Power Generation and Paper & Pulp

Target Classes

Strong coordination between various product lines

Coverage compliments existing comprehensive coverages on commercial perils across our diverse specialty book of business

Access to multiple markets and Ironshore’s global distribution

Coverage for up to $50M in limits for select business lines

Global Expansion: Development of the Lloyd’s platform and international expansion in the Asian, Australian, Canadian, E.U., U.K. and Latin American markets

Leadership: Experienced underwriting management team

Growth across all lines with our energy portfolio split roughly 50% casualty, 50% Property/Short Tail

Competitive Advantages

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The combination of unrelenting financial pressure and healthcare reform has spurred tremendous change in the way healthcare providers and payors are organizing themselves in order to effectively deliver and finance care. Hospitals and physicians are increasingly coming together in one form or another. Formerly independent community hospitals are creating alliances, and larger hospitals are acquiring smaller ones, or merging with other like-size systems. Through all of this change, healthcare providers are taking on more financial risk as they move from “fee-for-service” to “fee-for-performance” reimbursement methodologies. The integration of the healthcare delivery model and the resulting coordination of services is blurring the traditional boundaries between and among those who provide and those who administer care. IronHealth understands that integrated delivery means integrated risk and is in a unique position to address these emerging risks, with unparalleled product offerings and expertise in virtually all areas of healthcare liability, employer and provider stop loss and HMO reinsurance.

Healthcare

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Nursing home operators are committed to providing the highest quality care possible for their patients, but at times there are lapses that create serious issues for all involved. The impact of an adverse Health Survey can be devastating not only in terms of a facility’s reputation, but also to the bottom line as the operator scrambles to develop a mandatory Plan of Correction in response to the survey. In today’s economic environment, skilled nursing facility budgets often don’t have the flexibility to absorb these added costs. IronHealth has developed the Adverse Survey Expense Reimbursement Policy, which provides the resources needed to respond.

Adverse Health Survey Reimbursement Policy

Our Custom Accounts & Asset Protection Solutions specialize in non-traditional risk transfer solutions and developing ways to address a specific need that other carriers will not consider. Examples of solutions include, but are not limited to:

• Options to purchase insurance coverage or additional limits at a later date at preset terms, including potential coverage for existing claims

• Swing-rated or “loss sensitive” arrangements

• Stop loss coverage for an insured’s self-insured retention

• Fronting arrangements

Custom Accounts & Asset Protection Solutions

IronHealth’s ACO product was specifically designed to address the liability exposures of Accountable Care Organizations and to be flexible as these organizations grow and change over time. The multi-line approach allows a start-up ACO to purchase managed care E&O and D&O to start, but then add medical professional coverage down the line if they hire medical practitioners to provide hands-on care. Employment Practices Liability coverage is included in the D&O. First and Third Party Privacy coverage, General Liability, Fiduciary Liability, and an option for Government Billing E&O are available as well.

Accountable Care Organization (ACO) Liability Policy

The world of employee benefits is rapidly changing. Employers are struggling to manage costs and deal with the mandates and issues surrounding health reform. The ways employers choose to incentivize their employees to keep costs down, to design their health benefit plan choices, and the plan elements that they choose to administer in-house all have potential liability attached. IronHealth’s Benefit Plan Sponsor Liability Insurance offers coverage to specifically address these various exposures for employers, unions and associations.

Benefit Plan Sponsor Liability Coverage

Healthcare Product Descriptions

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Ironshore has developed a Government Billing E&O policy option in response to increased government audits of healthcare contracts and billing practices across the nation. This product provides brokers and their clients with a cost-effective alternative to a significant and potentially catastrophic risk. There are a multitude of benefits to this policy including:

• Coverage for defense, as well as fines, penalties and settlements

• Clients are also able to exercise full coverage options for errors and omissions associated with government audit events after the occurrence of a covered event

Government Billing E&O

In addition to providing professional liability coverage on a primary, lead excess or excess limits with market leading drop down coverage options, IronHealth provides a risk management stipend for insureds that can be allocated toward the purchase of risk management products and services from the providers of their choice. We don’t require that “in-house” resources be used or that only specific vendors can be selected. Instead, we acknowledge that our insureds know best what their needs are and may already have existing vendor relationships in place to meet those needs.

To help stretch these stipends, IronHealth has proactively established relationships with some of the industry’s leading Healthcare Risk Management providers. Currently, our preferred partners include ASHRM, ECRI Institute, ELM Exchange, Reputation Partners, RL Solutions and The Sullivan Group. IronHealth also allows the insured to use its risk management stipend to offset the cost of data analytics resources related to certain quality and safety initiatives.

• Limits up to $50M (primary/excess)

Hospital Professional Liability

IronHealth offers Employer Stop Loss coverage through its wholly owned Excess Risk Reinsurance (ERR), a leader in the excess loss reinsurance market for self-insured employers. The changes brought about by healthcare reform are encouraging more and smaller employers to consider self-insurance and IronHealth is responding to that change. ERR offers excess loss coverage on both a specific and an aggregate basis.

Employer Stop Loss

The Integrated Delivery Organization (“IDO”) policy specifically addresses the multi-line liability insurance exposures of healthcare organizations seeking to integrate care delivery and care management/financing vehicles, which can provide a broad spectrum of diverse medical services and payment processes. IronHealth’s IDO policy form allows healthcare organizations to consolidate separate liability programs into one insurance product, offering integrated protection for sector-specific liability risk.

Integrated Delivery Organization (IDO)

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IronHealth has combined our highly specialized institutional expertise with Medical Mutual Insurance Company of North Carolina’s (MMIC NC) highly regarded physician capabilities to develop IronMed, the first comprehensive risk transfer product of its kind in the nation. IronMed combines hospital professional liability and physicians professional liability coverage, tailoring protection for the main concerns of each constituency: for physicians, their reputations; for hospitals, their community persona and their balance sheet.

• Limits up to $1M/$3M for hospital, and $1M/$3M per employed physician (primary)

• Limits up to $10M (excess)

IronMedSM

IronHealth is leading the charge in this expanding sector with tailored coverage that provides exceptional security and effective risk management solutions for not-for-profit and for-profit long term care entities nationwide. Claims-made or occurrence coverage is available on a primary and/or excess basis.

• Limits up to $1M/$3M (primary)

• Limits up to $10M (excess)

Long Term Care Professional Liability

Hospital systems, long-term care facilities, physician groups and other healthcare organizations utilize a variety of methods to self-insure all or a portion of their own PL risk. Given the current economic climate, there may be a strong incentive for these organizations to free up capital through a “Loss Portfolio Transfer” (LPT). An LPT is a simple financial mechanism that allows an organization to monetize excess reserves from prior years and return them to its bottom line or to distribute dividends to its owners. In an LPT, Ironshore will assume the run-off of an organization’s existing “known and reported” claim portfolio. When that organization also wants to transfer its liability for future claims arising from past years (i.e., its “tail” liability), Ironshore offers LPT Plus® – a combination of loss portfolio transfer and tail coverage. These tools allow the organization to “clean up” its balance sheet and improve its financial strength and stability.

Loss Portfolio Transfer®

IronHealth products cover the full range of managed care organizations. We understand and have expertise in underwriting not only large, traditional managed care organizations such as HMOs and PPOs, but also the myriad of other organizations providing managed care services, including IPAs, PHOs, ACOs, UROs, MSOs, TPAs, PROs, QIOs, CVOs, care management and disease management companies and healthcare consultants.

• Limits up to $50M (primary/excess)

• Directors & Officers Liability coverage is available to our E&O insureds

Managed Care Errors & Omissions Liability

Healthcare Product Descriptions

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IronHealth has a broad appetite for Miscellaneous Medical Facilities (MMF) Professional Liability Insurance with solutions for over 75 classes and subclasses of MMF business.

• Separate limits for PL, GL, EBL and Hired/Non-Owned Auto (claims made PL and EBL; claims made or occurrence GL)

• Primary limits of $1M/$3M or $2M/$4M available

• Follow form excess with limits to $10M

Miscellaneous Medical Facilities (MMF)

Product Liability insurance and Commercial General Liability insurance policies are available for established and emerging companies in the Life Sciences industry, including those involved in pharmaceutical, biotechnological and medical device manufacturing. We offer flexible options, which allow us to adapt to this fast-paced and rapidly changing field.

• Coverage available for human clinical trials, true worldwide coverage and professional errors and omissions coverage for on-staff sales personnel and medical professionals

• Limits up to $20M (primary/excess)

Pharmaceutical & Medical Devices (Life Sciences Practice)

Institutional risk exposures created by the specific reporting requirements of Section 111 of the Medicare, Medicaid and SCHIP Extension Act of 2007 (“MMSEA”), are addressed with this customized insurance program. Protection is afforded against risk exposure and subsequent penalties to institutions from failing to file in a timely manner or from negligent filing of known liability payments to Medicare beneficiaries.

Medicare Reporting and Secondary Payer Act Liability (MRSPAL)

Healthcare Product Descriptions

Medicare Set-Aside Arrangements (MSAs) are often a significant cost driver in the settlement of Workers’ Compensation claims. There is no requirement that the Centers for Medicare and Medicaid Services (CMS) approve MSAs, but many Workers’ Compensation carriers and self-insured employers do not want to take the risk that CMS might come back at some future time and allege that an MSA put in place without its approval was not sufficiently funded. So, in addition to satisfying state-specific requirements, these carriers and self-insured employers choose to submit MSA proposals to CMS for review and approval, which typically increases both the time required and costs involved.

IronHealth has developed a first-of-its kind Medicare Set-Aside Liability Insurance Policy that allows the carrier or employer to bypass the voluntary review process by addressing the concern that CMS may question the adequacy of an MSA amount at a later date.

• Occurrence coverage incepting the date of the Workers’ Compensation settlement

• Coverage available either for an individual MSA or for all of the MSAs a Workers’ Compensation carrier or self insured employer enters into in an annual period.

• Limits up to $10M for a portfolio of MSAs

Medicare Set-Aside Liability Insurance

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Healthcare Product Descriptions

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IronHealth combines outstanding Physician Professional Liability insurance with enterprise risk management to provide customized protection minimizing the gaps that exist beyond traditional Physician Professional Liability products in the U.S.

• Primary policy limits of $1M/$3M ($2M/$6M available upon request)

• Excess limits available up to $15M

Physician Group Practice Liability

IronHealth’s Federally Qualified Health Center Professional Liability product is a wrap-around policy that protects against potential liability risk exposures for medical facilities that treat low- to moderate-income patients. This product provides protection against general liability exposures, as well as any new medical services or activities offered by the institution since its deeming application was approved.

• Limits up to $5M (Primary/Excess)

Professional Liability For Federally Qualified Health Centers

Ironshore’s PEI product responds to the ongoing evolution in the healthcare sector as healthcare providers assume additional financial risk in connection with the cost of care for members. In addition, the healthcare reform environment has resulted in the creation of new types of managed care organizations and health-care financing initiatives, including Accountable Care Organizations (ACOs), Consumer Operated and Oriented Plans (Co-Ops), Bundled Payments for Care Improvement (BPCI) and other demonstration programs sponsored by the Centers for Medicare and Medicaid Services (CMS). HMO Reinsurance responds to the existence of emerging risks requiring new insurance solutions to help such organizations protect against financial exposure from catastrophic claims that could severely impair operations. HMORe is offered in all states.

Provider Excess Insurance (PEI) & HMO Reinsurance (HMORe)

Our senior executives average 30 years of experience. It’s no wonder more than 80% of the Fortune 100 trust Ironshore.

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There are many options for Professional Liability coverage. But when you consider the increased financial constraints and growing risk within every company in today’s market, there really can only be one solution that works best.

IronPro takes the time to get it right. We understand the goals of our clients’ businesses so we can build a strategically driven insurance plan that aligns with your business goals. Our holistic approach is atypical of the industry. It’s more entrepreneurial. Nimble. Intuitive. We think our work ethic creates a platform for innovation that is absolutely necessary. The last thing our clients need is blanket coverage. From concept to claim, we believe the right leadership leads to the best partnership.

IronPro products include Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, Fidelity insurance, an array of Professional Liability insurance products and cutting-edge technology products. Our products are available for public companies, private companies, not-for-profits, limited liability companies, financial institutions, limited partnerships, law firms, architectural engineering firms, real estate investment trusts and joint ventures across the U.S.

Professional Lines

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Professional Lines D&O Product Descriptions

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The AdviserGuard product offers tailored coverage for investment advisers, their companies, its directors, officers and employees against the potential risks investment advisers may face.

• Limits up to $30M

AdviserGuard®

Fidelity insurance protects organizations from loss of money, securities or inventory resulting from crime. Common fidelity claims cover alleged employee dishonesty, embezzlement, forgery, robbery, safe burglary, computer fraud, wire transfer fraud, counterfeiting and other criminal acts.

• Limits up to $30M

Fidelity and Crime

The IronPro Not-for-Profit Directors & Officers Liability policy is designed specifically to protect not-for-profit organizations from complex litigation with the potential to cost an entity hundreds of thousands to millions of dollars and further threaten the personal assets of directors and officers.

• Limits up to $30M

D&O Non-Profit

The IronPro Private Sentinel Directors and Officers/Employment Practices Liability insurance policy combines coverage to help protect the personal assets of a privately held company’s directors and officers, as well as the f inancial well-being of the company itself.

• Limits up to $30M

D&O Private

The IronPro Directors and Officers Liability insurance policy of fers broad protection for a public company and its directors and officers in securities claims and for individuals for wrongful acts resulting from increased exposures associated with today’s business environment.

• Limits up to $30M

D&O Public

The IronPro Employment Practices policy provides stand-alone coverage for the company and its directors, officers and employees against claims brought by the company’s past, present and prospective employees and third-parties alleging wrongful employment practices ranging fromsexual harassment to discrimination.

• Limits up to $30M

Employment Practices

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We pledge to think in terms of solutions, not just products. It’s why Advisen named us a top innovator 4 years in a row.

The IronPro Follow Form Excess coverage is provided in a streamlined policy over any Management and/or Professional Liability policy.

• Limits up to $30M

Excess

The IronPro Employee Benefit Plan Fiduciary policy protects directors, officers, fiduciaries, employee benefit plans and their sponsors from the evolving and complex exposures of ERISA for both public and private companies.

• Limits up to $30M

Fiduciary Liability

Our product protects against kidnap for ransom, bodily injury, extortion, product extortion, detention and hijack, plus there are a number of other cover endorsements available upon request. Areas that are covered are ransom amounts, loss of ransom in transit, crisis management expense, personal accident, legal liability and other broad additional expenses. Ironshore’s exclusive partnership with Hazelwood Street Consultants LLC enables us to provide you with a totally unique crisis management service that offers the ability to tailor the service to your specific needs.

• Limits up to $25M

Kidnap & Ransom

Employment Practices Liability insurance combines coverage to help protect the personal assets of a public entity’s elected and appointed officials, as well as the financial well-being and stability of the public entity itself.

• Limits up to $30M

Public Officials

The IronPro Side-A Directors and Officers Liability policy offers broad protection for directors and officers of both public and private companies for non-indemnifiable claims, with expansive coverage and difference-in-conditions (DIC) enhancements.

• Limits up to $50M

Side-A

IronPro’s Transactional Liability offers insurance solutions for parties facing the great risks and uncertainties associated with merger and acquisition transactions.

• Limits up to $30M

Transactional Liability

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Professional Lines E&O Product Descriptions

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Architects and Engineers Liability insurance provides protection to design professionals and their firms against claims alleging design flaws and/or defects resulting from rendering professional services to a third-party.

• Limits up to $30M

Architects and Engineers Liability

The Enterprise PrivaProtector 9.0 policy provides network security and privacy solutions tailored to meet the needs of retail, healthcare, hospitality and financial services companies.

• Limits up to $30M

Enterprise PrivaProtector 9.0®

Ironshore believes that investing in loss prevention is better than trying to recover from a data breach. The Ironshore Highly Protected Information (HPI®) Endorsement provides free limited access to a third party on-call Chief Security Officer (CSO), in addition to a Privacy Breach Coach. Ironshore policyholders who take advantage of these HPI endorsement loss mitigation services may also be entitled to certain premium credits on account of their diligent loss prevention efforts.

Other Ironshore Highly Protected Information (HPI) endorsement coverage features include:

• Reimbursement for notification expenses for up to $10M for affected individuals

• Privacy Breach Expenses in addition to the policy aggregate limit

Ironshore Highly Protected InformationSM (HPI) Endorsement

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IronPro Lawyers Professional Liability coverage provides protection to law firms, attorneys and staff from claims alleging acts, errors or omissions in providing legal services to their clients.

• Limits up to $30M

Lawyers Professional Liability

IronPro Miscellaneous Professional Liability insurance provides protection to a wide spectrum of professional service providers. These businesses may encounter claims arising from their professional services, which could allege financial losses sustained by third-parties due to the service provider’s alleged negligence. Coverage is specifically crafted to meet the unique needs of each insured.

• Limits up to $30M

Miscellaneous Professional Liability

TechDefender is a specialized technology professional liability policy designed for the complex exposures encountered by technology consultants, packaged and custom software developers, Internet and application service providers, website developers, information technology service providers and telecommunications companies.

• Limits up to $30M

TechDefender®

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Surety

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There are no guarantees in business, but with surety bonds there is protection. Ironshore through its IronBond platform utilizes its varied offerings in the surety sector to provide bond solutions to meet client needs no matter how infrequent or challenging they may be. Ironshore is licensed to write surety in all 50 states and Washington, DC. The Ironshore group of companies are rated A (Excellent) by A.M. Best and are approved by the U.S. Treasury. No matter how challenging the project, IronBond can provide stability and financial strength to any potential agreement or contract.

• Construction (Federal, Commercial & General Contractors)

• Environmental

• Developers

• Financial Services

• Retail

• Transportation

• Energy

Target Markets

Surety Products Offerings

• Bid

• Performance & Payment

• Maintenance

• Site Improvement

• License & Permit/Compliance

Bond Types

• Judicial

• Medicare

• Tax Bonds

• Lost Security

• Oil & Gas Bonds

• $10M per individual risk

• $25M overall aggregate policy limit

• Additional potential aggregate limit capacity of up to $50M for qualifying risks

Capacity

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From affordable labor to customer acquisition and exchange rates, there are tremendous opportunities in developing markets today. Expanding into emerging regions is a necessity for any growth-oriented company in the U.S., including ours.

Ironshore’s in-depth experience assessing cross-border exposures enables us to manage your risks, so you can maximize your productivity and profits. In fact, our team collectively has more than 100 years’ experience in foreign markets. Our Political Risk insurance is available to assist manufacturing companies, commodities firms and financial institutions in managing the unforeseen obstacles of doing business internationally. These customized products are organized around our clients’ international and domestic trade flows and foreign investment strategies.

Both internationally and domestically domiciled companies benefit from our flexible underwriting guidelines and availability of limits. Traditional Failure To Pay insurance coverage is available on private obligors as well as public sector sovereign and non-sovereign entities. Several of the risks we will consider are currency inconvertibility, non-transfer risk, confiscation, expropriation, nationalization and deprivation. Now more than ever, there’s a huge upside for expanding internationally. Ironshore can downsize the downside.

Political Risk

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Also known as “accounts receivable” insurance, this product is organized to insure valid and enforceable debt obligations against the risk of non-payment, which can arise from the sale or financing of trade transactions. Coverage is available to insureds based in the U.S. and in many foreign countries. Ironshore considers trade transactions on a single buyer, multi-buyer, key account or spread-of-risk basis.

• Financial institutions may leverage various financing strategies including, but not limited to, the confirmation and refinancing of letters of credit, bilateral trade loans, participation in international syndications, supply chain financing, pre-export financing, prepayment of an export, etc.

• Policies can be underwritten on a comprehensive coverage basis including protracted default, unless otherwise agreed. Ironshore’s Failure-To-Pay Insurance is organized to cover private sector obligors as well as public sector sovereign or non-sovereign obligors and can be underwritten utilizing co-insurance, a deductible or a combination of both. Our country limits will be restricted to those countries approved by the U.S. government. Applications processed through Ironshore must also comply with our internal policies and procedures involving OFAC, KYC and AML guidelines.

• Limits $40M per obligor, tenor up to 5 years

Failure To Pay Insurance

CEND insurance is designed to protect businesses with an ownership interest in property abroad. Simply stated, confiscation and expropriation occurs when a host country seizes a company’s development rights, its facilities and/or its inventories for the host country’s own use. Nationalization occurs when the host government expropriates property and hands the assets to a state-owned entity. Deprivation occurs when the host country prevents the use of assets.

• CEND policies can be customized to address specific transaction structures. Whether the insured is a business owner with foreign assets or a financial institution engaged in project finance, Ironshore is open to evaluating existing or new projects.

• Limits $40M, tenor up to 5 years

Confiscation, Expropriation, Nationalization & Deprivation (CEND)

CI insurance is designed to protect against excessive delays in acquiring foreign exchange caused by a host government’s action or failure to act due to adverse changes in exchange control laws or regulations and by deterioration in conditions governing the remittance of local currency. CI insurance does not protect the insured against currency devaluation.

• CI policies can be customized to cover principal and interest payments, repatriation of dividends or capital, inter-company fees and similar remittances due on insured investments.

• Limits $40M, tenor up to 5 years

Currency Inconvertibility & Non-Transfer Risk (CI)

Ironshore offers war, political violence and stand-alone terrorism insurance to U.S.-based companies with exposures in the United States and worldwide. Limits are offered up to $25 million.

War and Political Violence Insurance

Political Risk Product Descriptions

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A terrorist attack can strike at anytime, anywhere, and the consequences can be devastating. The security of knowing there is proper coverage is comforting and that potential damages can be limited with the right protection. After events such as the Boston bombings, attacks in Kenya and terrorist organizations striking around the world, global terrorism coverage is essential. Ironshore’s production team are industry leaders in this field with expansive knowledge of the subject. This product offers a global solution to the risk of damage caused by acts of terrorism. Our War & Terror team offers skilled and experienced underwriting to ensure that the highest quality coverage and service is provided to our clients. Our production specialists have the ability to make swift decisions and provide quick responses for our brokers and clients.

The War & Terror team has access to capacity across multiple platforms through Ironshore’s Lloyd’s Syndicate Pembroke, Ironshore Insurance Services and Ironshore Europe Limited. This allows us to develop a tailored approach to the products and services we provide in Asia, Australia, Caribbean, Canada, Europe, Latin America, the United Kingdom and the United States.

War & Terrorism

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Terrorism & Sabotage provides coverage for worldwide property damage (commercial and residential) resulting from terrorism, sabotage, malicious damage, strikes, riots and civil commotions, including the risk of business interruption. Includes defense and debris removal costs and professional fees. Full value or first loss.

• Maximum Capacity: up to $340M any one risk

Terrorism & Sabotage

Liability coverage is provided in the event of an act of terrorism, strikes, riots and civil commotions, including the risk of business interruption worldwide.

• Maximum Capacity: $40M any one risk

Third Party Liability and Employers’ Liability

Coverage includes hull war and excess third-party war liability. In addition, there are ancillary exposures such as contingent hull war, which covers banks and finance houses in the event that an airline fails to purchase adequate insurance coverage.

The aviation war account is made up of some of the world’s largest passenger airlines (excluding American carriers who have the benefit of protection under the Homelands Act), cargo airlines and a large proportion of the world’s general aviation business.

• Hull war and excess third party war liability are the principal components of this coverage for an insured peril principally involving loss or damage as a result of war and terrorism.

• Maximum Capacity: $40M any one risk

Aviation War

This insurance is designed to provide coverage for worldwide property damage (commercial and residential) resulting from political violence and/or war, including the risk of business interruption. It also includes defense and debris removal costs and professional fees. Full value or first loss.

• Maximum Capacity: $40M any one risk

Political Violence & War

Ironshore provides coverage for physical damage as well as protection and indemnity risks in the event of a war peril. Marine war is also the insurance of vessels against the risk of confiscation following the discovery of drugs on board vessels. Marine covers hull and machinery of vessels against war risks including mines, explosives, malicious damage, piracy & sabotage, terrorism, blocking and trapping.

• Maximum Capacity: $40M any one risk

Marine

War & Terrorism Product Descriptions

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Ironshore’s Property division has been a core offering since our company’s inception in the wake of Hurricane Katrina. Our executive management team has experience protecting our clients’ assets against the most catastrophic events. This practical, first-hand knowledge has enabled us to write the most efficient and comprehensive coverage for both domestic and global exposures.

Ironshore’s policies provide up to $25M in capacity targeted to mainly quota share or excess placements for General Commercial Property, Real Estate, Energy and up to $50M in capacity on Builders Risk Property.

Our capacity can be utilized in primary, first and second excess and high excess positions, as well as a 100% layer market or as quota share participants on shared and layered programs. With such flexibility, Ironshore delivers more than you expect and exactly what you deserve in our long-term commitment to partnership.

Property

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Builders Risk Property insurance provides property risk transfer solutions for global and domestic corporations with international and domestic capabilities. Coverage is provided for project builders’ risk programs utilizing broker forms or our Completed Value Builders Risk policy, which provides coverage for property under construction, including hot testing and delay in completion coverage and includes both principals and contractors. A five year construction term is offered.

Ironshore underwrites the construction of civil engineering projects, such as roads, bridges, tunnels, water treatment plants and buildings, as well as mechanical engineering projects for oil and petro-chemical facilities, utilities and heavy manufacturing plants. Coverage is provided for the construction work period, including the installation, assembly, erection, testing and commissioning of plants and machinery. Delay in start-up and phased operation coverages are also available from Ironshore.

Builders Risk Property

Ironshore underwrites comprehensive coverage on commercial risks across virtually all classes within the specialty energy sector, including alternative energy, basic metals, chemicals, cogeneration, electric utilities, gas plants, pulp and paper, petrochemical facilities and refineries.

Capacity uses:

• $25M available for all classes

Property

This coverage encompasses a broad range of property risks, including retail and wholesale operations, warehousing, restaurants, healthcare facilities, municipalities and institutions, amusement places, financial institutions, communications and service businesses.

General Commercial Property

Ironshore’s property policies insure against all risks of direct physical loss of or damage to property on a first-party basis, including equipment breakdown. Policies can incorporate both domestic and global exposures.

General Commercial, Real Estate & Energy Property Appetite

Ironshore offers an extremely flexible approach to real estate property risks. We insure a broad range of coverage requirements on exposures of office buildings, shopping malls, hospitality businesses (including casinos), schools and higher education facilities, condominiums, apartments and housing authorities.

Real Estate Property

Property Product Descriptions

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The construction industry is prone to volatility and risk. Financial pressures and liabilities can be immense. Since no two projects are alike, their insurance strategies should be equally customized. From small general contracting jobs to large-scale developments, Ironshore’s construction unit has the leadership and knowledge to understand market indicators and properly protect your business for sustained growth. Our team of production specialists and claims representatives collaborate to provide customized solutions for the complex risks of the construction industry. From surety, builders risk, professional liability, environmental, stand-alone terrorism coverage to Marine Cargo and wrap-up insurance, we offer a full suite of solutions available for your construction project needs.

Construction

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Ironshore’s Builders Risk program provides comprehensive coverage for construction projects including hot testing and delay in completion. Coverage is available for both domestic and international locations with terms up to 60 months. Coverage for completed toll roads and bridges is also available.

• Builders Risk capacity is up to $100M under most favorable conditions

• Tier 1 critical cat capacity is available

Builders Risk

IronPro Architects and Engineers Liability provides protection to design professionals and their firms against claims alleging design flaws and/or defects resulting from rendering professional services to a third party. Primary and excess coverages are available.

Architects and Engineers Liability

Ironshore through its IronBond platform provides surety bond solutions to numerous construction clients in the federal, environmental, developer and commercial space. Ironshore is licensed to write surety in all 50 states and Washington, DC. The Ironshore group of companies are A rated by A.M. Best and are approved by the United States Treasury.

Capacity uses:

• $10M per individual bond

• $25M aggregate bond program

(Additional capacity is available for qualifying risks.)

IronBond

Construction Product Descriptions

Ironshore’s Project Cargo team is a respected global leader in this area. From LNG plants, power stations and wind farms to methanol plants, we lead, we manage, we understand. Wordings include comprehensive cargo coverage from manufacturer to final site. Delay in start up is covered using the most up-to-date and equally comprehensive wordings. Surveys are managed by CSL Global, our global survey partner.

• Our capacity for the class is up to $250M per project

Project Cargo and Marine Delay in Start Up

CELL responds to 3rd Party Bodily Injury, Property Damage and Cleanup of Environmental Damages resulting from pollution incidents caused by their work at a job site and includes pollution liability during transportation and non-owned waste disposal site coverage. CELL is offered on an occurrence basis and can be written on a practice, project, or wrap-up basis.

• Minimum Premium of $2,500

• Limits up to $50M

Environmental: Contractors Environmental Legal Liability (CELL)

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Construction Product Descriptions

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• $10M in capacity on residential, up to $50M in capacity on commercial

Residential & Commercial Wrap-up, Project Specific and Partially Completed Policies – Primary & Follow Form Excess

Ironshore’s Project Cargo team is a respected global leader in this area. From LNG plants, power stations and wind farms to methanol plants, we lead, we manage, we understand. Wordings include comprehensive cargo coverage from manufacturer to final site. Delay in start up is covered using the most up-to-date and equally comprehensive wordings. Surveys are managed by Cargo Solutions, our global survey partner.

• Our capacity for the class is up to $250M per project

Project Cargo and Marine Delay in Start Up

• Limits of $1M per occurrence, $2M general aggregate, $2M products aggregate (higher limits available)

Residential/Commercial Subcontractors & Commercial General Contractors Practice Policies

• $10M-$50M available depending on class

Umbrella/Excess Liability For Construction Risks

Ironshore’s Specialty Casualty Construction unit offers custom-built construction risk solutions, including residential and commercial wrap-ups/project specific policies, and practice general liability, umbrella & excess policies for subcontractors, commercial general contractors and construction-related businesses.

• $10M-$50M available depending on class & attachment

Specialty Casualty Construction

Ironshore’s Designer & Contractors Professional Liability (DCPL) team of production and risk management specialists, includes experienced experts dedicated to providing quality products and services to architects, engineers and design-build contractors throughout the construction industry. Whether the method of project delivery is Design-Build, Design Assist, Bridging, Integrated Project Delivery (IPD), Public, Private Partnership (P3), or traditional Design-Bid-Build, our team is uniquely positioned to provide tailored and innovative insurance coverage solutions and industry specific risk management services to mitigate circumstances and resolve claims expediently and efficiently.

Limits of Insurance:

• Up to $10MM

• $25M aggregate bond program

Designer & Contractors Professional Liability

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The luxury yacht and mega yacht insurance market continues to grow. It is a very specialized category that requires highly customized, comprehensive solutions for the unique needs of the large yacht owner. Ironshore has created a very broad “ Agreed Value” policy to offer your client the custom tailored insurance solution required for their yachts up to $10M in hull value. Coverage can be customized based on the unique nature of the yacht, the navigational requirements and captain and crew requirements.

Yacht

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When it comes to high-value yachts and custom sportfish boats, clients need insurance protection and service they can count on. Ironshore offers one of the most comprehensive and broad “all risks” coverage in the market, combined with broad navigation limits and policies customized to the unique needs of the yacht, crew and cruising itinerary.

“All Risk” Coverage. Broad Navigation Limits

At Ironshore, our specialized production and claims professionals work hand-in-hand to providecustomized coverage and responsive service. This integrated approach along with our experienced team of decision-makers provides peace of mind to our clients.

Underwriting and Claims

The policy covers liability of the captain and crew. It also covers the owner’s liability to the captain and crew under Jones Act coverage and may include coverage for Maritime Labor Convention when required.

Coverage for Paid Captain and Crew

Ironshore offers deductible-free coverage on emergency services and personal items that matter most.

Deductible-free coverage includes:

• Navigation and communication equipment

• Fine arts

• Commercial towing and assistance

Deductible-Free Coverage

• Personal property of owner, guest, and crew

• Tenders and personal watercraft

• Precautionary measures

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Our national footprint gives us in-depth knowledge of local markets, and our hands-on approach is designed to provide the best coverage across multiple platforms.

Building Trust Starts Here.

Northeast Region: Boston • Connecticut

Greater NY Region: New York

Mid Atlantic Region: Philadelphia

Southeast Region: Atlanta • Charlotte • Miami • Tampa

Midwest Region: Chicago • Cleveland • St. Louis

Northwest Region: Denver • San Francisco

South Central Region: Dallas • Houston

Gulf Coast Region: New Orleans

Southwest Region: Los Angeles

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U.S. Regional Executives

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Ironshore Risk Agency - National Wholesale Distributions

Boston 75 Federal Street, Suite 500 Boston, MA 02110Main Number: 617 391 5680

Tim WhiteSVP, Wholesale DistributionTel: 617 502 [email protected]

St. Louis 101 South Hanley, Suite 750St. Louis, MO 63105Main Number: 314 898 0585

Rick WoodVP, Specialty Casualty, West Coast Wholesale Tel: 314 898 [email protected]

New York

Aileen MarcheseRegional Executive One State Street Plaza, 8th FloorNew York, NY 10004Tel: 646 826 [email protected]

Main Number: 646 826 6600

Philadelphia

Kevin FeeRegional Executive50 South 16th Street, Suite 3410Philadelphia, PA 19102Tel: 267 443 [email protected]

Main Number: 267 443 2880

San Francisco

Jeremy FrumkinBranch ExecutiveThree Embarcadero Center, Suite 1480San Francisco, CA 94111Tel: 415 291 [email protected]

Main Number: 415 291 2700

Tampa

James BishopProduct Line Manager 970 Lake Carillon Drive, Suite 300St. Petersburg, FL 33716Tel: 727 290 [email protected]

Christopher JohnstonRegional Executive300 South Wacker Drive, 7th FloorChicago, IL 60606Tel: 312 496 [email protected]

Main Number: 312 237 3480

Chicago

Atlanta

Scott FitzmauriceRegional ExecutiveSix Concourse Parkway, Suite 1575 Atlanta, GA 30328Tel: 404 845 [email protected]

Main Number: 404 845 7540

Boston

Eugene McDonoughRegional Executive75 Federal Street, Suite 500 Boston, MA 02110Tel: 617 502 [email protected]

Main Number: 617 391 5680

Charlotte

Jennifer HicswaBranch ExecutiveCharlotte Plaza 201 South College Street, Suite 1565Charlotte, NC 28244Tel: 704 247 [email protected]

Main Number: 704 247 2400

Cleveland

Gretchen DutkoBranch Executive 111 Superior Avenue East, Suite 1330Cleveland, OH 44114Tel: 216 470 [email protected]

Connecticut

175 Powder Forest Drive, 1st FloorWeatogue, CT 06089

Main Number: 860 408 7800

Dallas

Ben JohnsonRegional Executive 1700 Pacific Avenue, Suite 2620Dallas, TX 75201Tel: 469 248 [email protected]

Main Number: 469 248 4333

Denver

Christian HauckeBranch Executive 5105 DTC Parkway, Suite 312Greenwood Village, CO 80111Tel: 720 932 [email protected]

Main Number: 720 259 6139

Houston

Ron GleasonRegional Executive One Riverway, Suite 1025Houston, TX 77056Tel: 713 343 [email protected]

Main Number: 713 343 8990

New Orleans

Vanessa PhillipsBranch Executive400 Poydras Street, Suite 2325New Orleans, LA 70130Tel: 504 335 [email protected]

Main Number: 504 335 2100

Los Angeles

Adam WittenRegional Executive 600 Wilshire Boulevard, Suite 1600Los Angeles, CA 90017Tel: 213 416 2320 [email protected]

Main Number: 213 416 2300

Los Angeles

Los Angeles

Daniel KlaskVice President 1001 Brickell Bay Drive, Suite 2208Miami, FL 33131Tel: 786 216 1220 [email protected]

Main Number: 786 216 1200

Miami

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®

“Innovation is at the heart of the Ironshore culture and a key driver in the evolution of our company. Our ability to generate new ideas and

solutions reflects Ironshore’s commitment to keeping our pace of change.”

- Kevin Kelley CEO, Ironshore Inc.

When considering a long-term insurance partner for your business, please

call 1-877-476-6411, visit www.ironshore.com or email: [email protected]

The information contained herein is for general informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any product or service. Any description set forth herein does not include all policy terms, conditions and exclusions. Bound insurance policies, rather than summaries thereof, govern. Not all insurance coverages or products are available in all states and policy terms may vary based on individual state requirements. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers. Ironshore and the Ironshore logo are registered service marks of Ironshore Inc. All intellectual property rights including, but not limited to, copyright, first publication rights, patents, registered trademarks and service marks and know-how in this brochure are owned by Ironshore Inc.

© 2015 Ironshore Inc. All rights reserved. CB 05/15