2015 2015 BUSINESS PLAN CITY OF MARKHAM APRIL 21,
Transcript of 2015 2015 BUSINESS PLAN CITY OF MARKHAM APRIL 21,
201
5 B
US
INE
SS
PL
AN
CIT
Y O
F M
AR
KH
AM
AP
RIL
21, 2015
WH
AT
IS
SM
AR
T C
OM
MU
TE
MA
RK
HA
M,
RIC
HM
ON
D H
ILL
?
(SC
MR
H)
• A
not-
for-
pro
fit tr
ansport
ation initia
tive c
reate
d in 2
004 to a
ddre
ss tra
ffic
co
ng
estio
n in
Ma
rkh
am
an
d R
ich
mo
nd
Hill
• O
ne
of 1
3 G
TA
Sm
art
Co
mm
ute
Tra
nsp
ort
atio
n M
an
ag
em
en
t
Asso
cia
tio
ns (
TM
A‟s
)
• S
CM
RH
is a
ffili
ate
d w
ith
th
e M
ark
ha
m B
oa
rd o
f T
rad
e a
nd
th
e R
ich
mo
nd
Hill
Ch
am
be
r o
f C
om
me
rce
. W
e a
re fu
nd
ed
by th
e C
ity o
f M
ark
ha
m,
To
wn
of R
ich
mo
nd
Hill
, Y
ork
Re
gio
n, a
nd
Me
tro
linx
OU
R P
UR
PO
SE
:
• H
elp
em
plo
ye
rs in
Ma
rkh
am
an
d R
ich
mo
nd
Hill
im
pro
ve
th
eir
pro
ductivity; im
pro
ve q
ualit
y o
f lif
e for
their e
mplo
yees, custo
mers
,
an
d v
isito
rs; h
ave
a p
ositiv
e im
pa
ct o
n th
e e
nviro
nm
en
t
• B
e a
sin
gle
so
urc
e o
f in
form
atio
n to
sh
ow
ou
r m
em
be
rs h
ow
to
use
com
muting o
ptions to s
ave tim
e a
nd m
oney
• R
ep
rese
nt th
e in
tere
sts
of o
ur
bu
sin
ess c
om
mu
nity o
n
tra
nsp
ort
atio
n issu
es to
re
leva
nt b
od
ies
PR
OG
RA
M
UP
DA
TE
S
20
14
2 N
ew
Ac
tive
Em
plo
ye
rs:
Ho
nd
a
GW
L –
60
0 C
oc
hra
ne
(58 c
urr
en
tly A
cti
ve)
4 E
ng
ag
ed
Em
plo
yers
ad
ded
8 E
mp
loye
e s
urv
eys
co
nd
uc
ted
67 E
mp
loyer
meeti
ng
s a
tten
ded
57
SC
MR
H o
rga
niz
ed
eve
nts
52
Em
plo
ye
r o
r C
ha
mb
er/
Bo
ard
eve
nts
att
en
de
d
12
,10
6 S
ing
le-O
cc
up
an
t-V
eh
icle
tri
ps
re
du
ce
d (+
24
%)
673
,901 v
eh
icle
kilo
mete
rs t
ravelled
red
uce
d (+
1%
)
16
3 t
on
ne
s o
f g
ree
nh
ou
se
ga
s e
mis
sio
ns
sa
ve
d
(+4
%)
SC
MR
H c
om
mu
ter
savin
gs $
37
0,1
81 (
+11%
)
2014
Da
ta fro
m C
arp
oo
lZon
e
20
14
PR
OG
RA
M H
IGH
LIG
HT
S•
Pa
rtic
ipa
tio
n in
cre
ase
in a
ll M
etr
olin
x S
ma
rt C
om
mu
te e
ve
nts
(C
arp
oo
l W
ee
k, B
ike
to
Wo
rk
Da
y, B
ike
Mo
nth
, S
ma
rt C
om
mu
te W
ee
k a
nd
Sm
art
Co
mm
ute
Aw
ard
s)
•C
olla
bo
ratio
n w
ith
oth
er
TM
As to
re
ach
cro
ss b
ou
nd
ary
, m
ulti-
site
em
plo
ye
rs (
Se
ne
ca
, Y
RP,
YR
DS
B, Y
CD
SB
, Y
ork
Re
gio
n, E
nb
rid
ge
, W
orle
yP
ars
on
s, Jo
hn
so
n&
Jo
hn
so
n)
•C
on
tin
ue
d p
rom
otio
n o
f P
RE
ST
O a
nd
th
e B
RT
ne
two
rk; B
RT
tra
nsit to
ur
with
YR
T/V
IVA
•O
utr
ea
ch in
bo
th c
om
mu
nitie
s
•-E
art
h D
ay @
Mark
et V
illage
-Connecting the C
om
munity
•-
RH
Pu
blic
Wo
rks D
ay
-RH
Mill
Po
nd
sp
lash
•-G
IRO
@ H
on
da
-Ma
rkh
am
Sta
ff A
pp
recia
tio
n D
ay
•L
au
nch
of H
on
da
Ca
rpo
ol P
rog
ram
with
Ho
nd
a P
res a
nd
Ma
rkh
am
Ma
yo
r
•A
MD
EV
Exp
o a
nd
Ch
arg
ing
Sta
tio
n L
au
nch
with
Ma
yo
r
•E
ngagem
ent of G
E a
nd A
viv
a I
nsura
nce
•W
on
TM
A c
ha
llen
ge
fo
r a
dve
rtis
em
en
t fu
nd
ing
fro
m M
etr
olin
x
WO
RK
PL
AC
E D
ES
IGN
AT
ION
DESIGNATION
2012
2013
2014
2015
GO
LD
12
(CofM
)
6
(CofM
)
7
(CofM
)
SILV
ER
3
(CofM
)
75
10
TO
TA
L4
91
117
(+30%)
WA
Y
TO
GO
MA
RK
HA
M!
33 O
rganiz
ations
150 P
art
icip
ants
4th
An
nu
al B
RE
AK
FA
ST
OF
CH
AM
PIO
NS
S
EP
TE
MB
ER
17
th
•To
brin
g S
CM
RH
work
pla
ce
cham
pio
ns a
nd o
ur
Advis
ory
Com
mitte
e togeth
er
to n
etw
ork
and
share
exp
eriences
•33 p
art
icip
ants
•„G
ood E
gg
‟ aw
ard
s t
o r
ecogniz
e
specia
l achie
vem
ent
of in
div
iduals
,
and
em
plo
yers
•T
hre
e k
eynote
speakers
:
Shaw
n S
mith (
York
Regio
n)
Bre
tt S
ears
(M
MM
Gro
up)
Brian L
ee (
City o
f M
ark
ham
)
SM
AR
T C
OM
MU
TE
WE
EK
SE
PT
EM
BE
R
22
nd
–2
8th
•S
mart
Com
mute
‟s o
nly
multi-
modal
cam
paig
n
•T
imed w
ith t
he r
ele
ase o
f th
e S
mart
Com
mute
tool
•26 S
CM
RH
em
plo
yers
(double
) and 3
40
em
plo
ye
es p
art
icip
ate
d
•11 o
n s
ite o
utr
each e
vents
(+22%
)
7th
AN
NU
AL
SM
AR
T C
OM
MU
TE
E
MP
LO
YE
R o
f th
e Y
EA
R A
WA
RD
S
York
Regio
n E
mplo
yer
of th
e Y
ear
Sm
art
Co
mm
ute
Ris
ing
Sta
r A
wa
rd
Ou
t &
Ab
ou
t…
SC
MR
H: M
etr
ics
SM
AR
T C
OM
MU
TE
TO
OL
DE
LIV
ER
S M
ULT
I-M
OD
AL
ME
TR
ICS
!!
INT
RO
DU
CE
D F
ALL 2
01
4; C
ontinuo
us im
pro
vem
ent
thro
ugh
201
5•
MU
LT
I-M
OD
AL T
OO
L M
EA
SU
RE
S:
Mile
age,
VK
T R
eduction,
GH
G
Reduction,
$ S
aved,
CA
LO
RIE
S B
UR
NE
D,
plu
s M
OR
E
•M
OD
ES
: S
OV
, C
AR
PO
OLIN
G, T
RA
NS
IT, W
ALK
ING
, C
YC
LIN
G,
TE
LE
WO
RK
•E
xp
lore
, M
atc
h a
nd
Tra
ck y
our
A to B
trips
•G
reate
r options a
nd v
alu
e t
o o
ur
fun
ders
an
d e
mp
loyers
•M
ore
accura
te m
easure
of
beh
avio
ur
ch
an
ge/ im
pa
ct
on
en
vir
on
men
t
•P
rogra
m s
pecific
events
to o
ptim
ize t
rip p
lannin
g
•Leaderb
oard
/challe
nges a
mong w
ork
pla
ces
•C
am
paig
n-s
pecific
•K
ey M
essage:
“IF
YO
U C
AN
‟T M
EA
SU
RE
IT, Y
OU
CA
N‟T
MA
NA
GE
IT
!”
SC
MR
H W
ork
pla
n: R
ecru
itm
en
t &
Pilo
ts
Recru
itm
en
t
•M
etr
olin
x T
arg
et
of 3
50 S
C E
mplo
yers
in G
TH
A b
y 2
017 (
Str
ate
gic
Pla
n)
•M
RH
curr
ently a
t 58 o
ut
of 340 (
larg
est
of 13 T
MA
s)
•P
ote
ntial re
cru
itm
ent
thro
ugh P
an A
m G
am
es S
erv
ice R
efe
rrals
Pro
gra
m
Pil
ot
Op
po
rtu
nit
ies
•B
ehavio
ur
Change s
tudy o
n S
OV
to c
arp
oole
rs a
nd c
arp
oole
rs t
o 3
+ f
or
HO
V
•Te
lew
ork
Trials
with k
ey e
mplo
yers
to a
ttain
SO
V r
eduction
SC
MR
H W
ork
pla
n: O
ther
Metr
ics
•A
tta
insurv
ey r
espo
nse r
ate
de
sig
nation
s
•H
os
t /
pa
rtic
ipa
te in
th
e
Ma
jor
Min
imu
m o
f 4
0%
•In
cre
ase
silv
er
an
d g
old
work
pla
ce M
etr
olin
x-m
an
da
ted
tra
nspo
rtation
even
ts/c
am
pa
ign
s p
er
yea
r: C
arp
oo
l W
ee
k; B
ike to W
ork
; C
lea
n A
ir C
om
mun
ity;
Sm
art
Co
mm
ute
Wee
k
•C
on
du
ct
4 A
dvis
ory
Co
mm
itte
e M
ee
ting
s (
inclu
din
g B
reakfa
st
of
Ch
am
pio
ns)
•C
on
du
ct
40
Ca
rpoo
l, E
coD
river,
Ca
nB
ike, Lu
nch &
Le
arn
, an
d O
utr
ea
ch
sessio
ns
•A
tte
nd
/ h
ost
10
0+
ne
twork
ing
even
ts,
con
fere
nces,
work
sho
ps, sta
keh
old
er
mee
ting
s
•R
e-l
au
nc
hen
riche
d investm
en
t (c
orp
ora
te p
art
ners
hip
/enh
an
ced
serv
ices/a
la
cart
e)
pa
ckag
es w
ith p
rivate
secto
r via
Advis
ory
Co
mm
itte
e
•C
ontinu
ou
sly
imp
rove
SC
MR
H w
eb
site/s
ocia
l m
ed
ia
•C
on
du
ct
follo
w-u
p s
urv
eys f
rom
exis
ting
AC
TIV
E e
mplo
yers
within
3 y
ea
rs
•W
ork
with M
X o
n S
mart
Co
mm
ute
Str
ate
gic
Pla
n for
20
13-1
8
•C
ontinu
ed
part
icip
ati
on
in M
etr
olin
x
coo
rdin
ating
an
d s
ub
com
mitte
e m
ee
ting
s
(eg., R
ecru
itm
en
t an
d R
ete
ntion
, E
ven
ts a
nd M
ark
eting
, S
urv
ey R
espo
nse R
ate
, W
ork
pla
ce D
esig
nation
, F
un
din
g A
gre
em
en
t, P
an
Am
, etc
.)
•D
eta
iled
Qu
art
erly r
ep
ort
ing
to
Me
tro
linx;
mo
nth
ly t
o f
un
de
rs
SC
MR
H W
ork
pla
n: R
ela
tionship
s
RE
LA
TIO
NS
HIP
S!
IT
’S W
HA
T W
E D
O B
ES
T!!
•E
vent coord
ination w
ith f
un
ders
/part
ners
(Munic
ipalit
ies,
Regio
n,
Metr
olin
x, Y
RT
/VIV
A, C
ham
bers
, et al)
•C
on
tinu
e t
o w
ork
with
YR
T/V
IVA
in p
rom
otio
n o
f P
ub
lic T
ransit (
eg
,
Pre
sto
, B
RT
)
•C
om
munity O
utr
each
to g
rass r
oo
ts in t
he c
om
munitie
s
•W
ork
with C
om
merc
ial/
Mix
ed
-Use D
evelo
pers
and
Pro
pert
y M
an
ag
ers
•P
art
ner
with
Ec
on
om
ic D
eve
lop
men
t to
bu
ild r
ela
tion
s w
ith
inco
min
g
and e
xis
ting b
usin
esses
•C
ontinued C
oll
ab
ora
tio
nw
ith o
ther
TM
As o
n M
ULT
I-S
ITE
Em
plo
yers
(YR
and G
TH
A)
•C
ontinued lead
ers
hip
in E
mplo
yer
Rela
tions a
s w
ell
as w
ith o
ur
funders
,
sponsors
, A
dvis
ory
Com
mitte
e, C
ham
bers
, G
AC
, outr
each,
netw
ork
ing
and M
AY
OR
S A
ND
CO
UN
CIL
S!
FU
ND
ING
P
AR
TN
ER
S
Me
tro
lin
x:
$17
5,0
00
Cit
y o
f M
ark
ham
:$ 75,0
00
Yo
rk R
eg
ion
:$
7
4,0
00
To
wn
Ric
hm
on
d H
ill:
$ 50,0
00
18
Funders
Sponsors