2014: THE TECH ELECTION THAT WASN’T...innovation. The Democrats’ biggest asset is the simply...
Transcript of 2014: THE TECH ELECTION THAT WASN’T...innovation. The Democrats’ biggest asset is the simply...
George W. Bush called the 2006 mid-term elections a “thumping”. Barack Obama called the 2010 mid-term elections a “shellacking”. So what to call last night’s mid-term elections? A “shellumping”?
Semantics aside, it’s no surprise that Republicans
had a good night. And President Obama had a very
bad night. With very few exceptions (like George W.
Bush in 2002 post 9-11), president’s parties suffer
setbacks in mid-term elections, particularly during
their second term. And last night was one of the
worst since 1928.
But the bottom line is voters aren’t happy with either
party. The election was no mandate for Republicans. It
was simply yet another refutation of Washington in
which the party in power suffers the greatest voter
wrath.
The question now is whether we can expect
anything different from Washington during the last
two years of Obama’s presidency.
The results were clear. Once again, a sitting
president takes a mid-term pounding. The only
question is if and how he and the new Republican
majority change their behavior moving forward. The
election is not a mandate, but a rejection for the
status quo of gridlock. As a recent Wall Street
Journal poll found, unlike four years ago when it
didn’t even show up as an issue, voters care almost
as much about ending the hyper-partisanship as
they do the number one issue, jobs and the
economy.
Mitch McConnell, the new Senate Majority leader,
and other Republicans were saying all the right
things last night. And despite an early report last
night from White House officials who were saying
Obama would set a “defiant tone” even if he loses
From the way the press has covered elections recently it sounds like campaigns are now totally robotic. We were told campaigns would have NSA like computers to track all communication. We were told they would be able to customize messages to each voter and make data-driven decisions. We were also promised hover boards. Yet, none of these have come to pass.
In reality, 2014 was an evolutionary not revolutionary
expansion. The most impressive transition was how
quickly campaigns from State Senate on up to large
statewides were able to adopt and adapt the
techniques pioneered by the presidential campaigns
in 2012. Techniques like modeling and individually
targeted advertising are now commonplace. While
Democrats still retain some technological
by Andrew Bleeker
2014: THE TECH ELECTION THAT WASN’T
advantages, the gap is clearly narrowing absent new
innovation. The Democrats’ biggest asset is the
simply larger talent pool of staffers working in the
tech, digital, and analytics space. But that too can be
fleeting.
Adapting these tools for companies and campaigns in
2015 and beyond requires a combination of investing
in net new technologies and focusing on how to get
more out of what we have. To that end, here are three
primary lessons organizations need to learn from 2014:
1. Put your money where your (voters) are -
Campaigns now have very sophisticated targeting
programs. Unfortunately, these do not extend to
resource allocation - one of a campaign’s single
largest decisions. Most campaign budgeting is done
in silos, with a certain budget allocated to television,
mail, or digital. There is very rarely any rationale for
these decisions, let alone coordination between the
actual programs once launched. Of course we
should spend more on TV when reaching older rural
voters compared to urban 30-somethings. But even
something this simple often still evades us. Because
we can clearly measure how many Gross Ratings
Points (notwithstanding the value of that metric) an
opponent puts on TV, we will sell the campaign office
to match point for point. This is often even worse in
public affairs campaigns.
Ask voters in target competitive states: was it that
40th television ad that put you over the top? Our data
driven decisions need to extend to cross channel
integration and being smarter about spending our
marginal dollars, particularly in situations when we
will be outspent. In almost all cases an integrated
multi-channel strategy is more efficient than
continuing to pile up the points on a single channel.
This is only going to be more important as voters cut
the cord and move on-the-go.
2. Avoid Paralysis by Analysis - Remember the old
adage “no one ever got fired for hiring IBM?” This
year, no one wanted to be the campaign that was not
targeting with a model. On the whole, this is a great
thing as campaigns embrace data and targeting. In
fact, most public affairs campaigns have no idea who
their real target audience is and would do well to start
with a model. But targeting cannot yet replace
judgment. With a limited number of analysts and
models still being relatively new to most folks, this
process proved time consuming for most campaigns.
The result was that many early defining campaign
salvos were delayed, not wanting to build messaging
or launch campaigns until the targeting was finalized.
While this came from a good place, we cannot let the
desire for incremental improvement delay or impede
critical strategic actions.
3. Your Technology Will Not Save You - Clay Shirky
is famous for saying “communications tools don’t
get socially interesting until they get technologically
boring.” Clearly there are many more problems
technology needs to solve, notably cross-channel and
cross-device issues. But as the volume of campaign
communications increases, so must the quality.
Breaking through in a crowded media environment
requires standing out and adding value - utility as well
as entertainment. This cycle we saw this thanks to
viewability tracking. Now that we can see whether
people actually watch online video, we learned that
most television ads do not translate well to the
Internet. A more tailored and creative approach is
needed. The same will increasingly be true on
television, even though we don’t have the metrics to
prove it yet. And yes, it is also true in our fundraising
and the content of emails. Technology will be a
requirement, but vision and message should never
become outdated. If as practitioners we would not
want to engage with a piece of content, neither will
our audience.
the Senate, later he invited the leadership of both parties
to meet at the White House on Friday, a good sign.
Republicans should move forward quickly on issues
where they are likely to get some level of White House
support like patent reform, repealing the medical
device tax, Trade Promotion Authority, and
immigration reform. And they should move on the
Keystone XL Pipeline where there may be White
House resistance, but there is broad public support,
and even union support. They might meet a veto,
but given the numbers they now enjoy, Republicans
could likely override it. Having chalked up some
victories, they can move on to bigger, but important
issues like corporate tax, entitlement and criminal
justice reforms.
Both the White House and Republicans would do well
to recognize that the only mandate last night was for
progress over partisanship.
George W. Bush called the 2006 mid-term elections a “thumping”. Barack Obama called the 2010 mid-term elections a “shellacking”. So what to call last night’s mid-term elections? A “shellumping”?
Semantics aside, it’s no surprise that Republicans
had a good night. And President Obama had a very
bad night. With very few exceptions (like George W.
Bush in 2002 post 9-11), president’s parties suffer
setbacks in mid-term elections, particularly during
their second term. And last night was one of the
worst since 1928.
But the bottom line is voters aren’t happy with either
party. The election was no mandate for Republicans. It
was simply yet another refutation of Washington in
which the party in power suffers the greatest voter
wrath.
The question now is whether we can expect
anything different from Washington during the last
two years of Obama’s presidency.
The results were clear. Once again, a sitting
president takes a mid-term pounding. The only
question is if and how he and the new Republican
majority change their behavior moving forward. The
election is not a mandate, but a rejection for the
status quo of gridlock. As a recent Wall Street
Journal poll found, unlike four years ago when it
didn’t even show up as an issue, voters care almost
as much about ending the hyper-partisanship as
they do the number one issue, jobs and the
economy.
Mitch McConnell, the new Senate Majority leader,
and other Republicans were saying all the right
things last night. And despite an early report last
night from White House officials who were saying
Obama would set a “defiant tone” even if he loses
advantages, the gap is clearly narrowing absent new
innovation. The Democrats’ biggest asset is the
simply larger talent pool of staffers working in the
tech, digital, and analytics space. But that too can be
fleeting.
Adapting these tools for companies and campaigns in
2015 and beyond requires a combination of investing
in net new technologies and focusing on how to get
more out of what we have. To that end, here are three
primary lessons organizations need to learn from 2014:
1. Put your money where your (voters) are -
Campaigns now have very sophisticated targeting
programs. Unfortunately, these do not extend to
resource allocation - one of a campaign’s single
largest decisions. Most campaign budgeting is done
in silos, with a certain budget allocated to television,
mail, or digital. There is very rarely any rationale for
these decisions, let alone coordination between the
actual programs once launched. Of course we
should spend more on TV when reaching older rural
voters compared to urban 30-somethings. But even
something this simple often still evades us. Because
we can clearly measure how many Gross Ratings
Points (notwithstanding the value of that metric) an
opponent puts on TV, we will sell the campaign office
to match point for point. This is often even worse in
public affairs campaigns.
Ask voters in target competitive states: was it that
40th television ad that put you over the top? Our data
driven decisions need to extend to cross channel
integration and being smarter about spending our
marginal dollars, particularly in situations when we
will be outspent. In almost all cases an integrated
multi-channel strategy is more efficient than
continuing to pile up the points on a single channel.
This is only going to be more important as voters cut
the cord and move on-the-go.
2. Avoid Paralysis by Analysis - Remember the old
adage “no one ever got fired for hiring IBM?” This
year, no one wanted to be the campaign that was not
targeting with a model. On the whole, this is a great
thing as campaigns embrace data and targeting. In
fact, most public affairs campaigns have no idea who
their real target audience is and would do well to start
with a model. But targeting cannot yet replace
judgment. With a limited number of analysts and
models still being relatively new to most folks, this
process proved time consuming for most campaigns.
The result was that many early defining campaign
salvos were delayed, not wanting to build messaging
or launch campaigns until the targeting was finalized.
While this came from a good place, we cannot let the
desire for incremental improvement delay or impede
critical strategic actions.
3. Your Technology Will Not Save You - Clay Shirky
is famous for saying “communications tools don’t
get socially interesting until they get technologically
boring.” Clearly there are many more problems
technology needs to solve, notably cross-channel and
cross-device issues. But as the volume of campaign
communications increases, so must the quality.
Breaking through in a crowded media environment
requires standing out and adding value - utility as well
as entertainment. This cycle we saw this thanks to
viewability tracking. Now that we can see whether
people actually watch online video, we learned that
most television ads do not translate well to the
Internet. A more tailored and creative approach is
needed. The same will increasingly be true on
television, even though we don’t have the metrics to
prove it yet. And yes, it is also true in our fundraising
and the content of emails. Technology will be a
requirement, but vision and message should never
become outdated. If as practitioners we would not
want to engage with a piece of content, neither will
our audience.
2014: THE TECH ELECTION THAT WASN’T
Andrew Bleeker is the Global Digital Practice Leader for Hill+Knowlton Strategies.
the Senate, later he invited the leadership of both parties
to meet at the White House on Friday, a good sign.
Republicans should move forward quickly on issues
where they are likely to get some level of White House
support like patent reform, repealing the medical
device tax, Trade Promotion Authority, and
immigration reform. And they should move on the
Keystone XL Pipeline where there may be White
House resistance, but there is broad public support,
and even union support. They might meet a veto,
but given the numbers they now enjoy, Republicans
could likely override it. Having chalked up some
victories, they can move on to bigger, but important
issues like corporate tax, entitlement and criminal
justice reforms.
Both the White House and Republicans would do well
to recognize that the only mandate last night was for
progress over partisanship.
continued