2014 rancisco
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SEPTEMB ER 2 8 – OCTOBER 2, 2014 | SAN FRANCISCO Oracle OpenWorld and JavaOne 2014 Registration FAQ Q: How can I register for Oracle OpenWorld or JavaOne 2014 and how much does it cost? A: For complete information and links to register, visit the conference Websites: Oracle OpenWorld 2014 and JavaOne 2014. Q: I am a part of a large group coming to Oracle OpenWorld or JavaOne. Is there a group registration process or any discounts available for groups? A: Yes! The Group Pass Purchase program will allow you to pre-pay for multiple registrations at once. Discounts are applied when five (5) or more passes are purchased. There are no discounts offered for four (4) or fewer passes. This offer is only valid when paying by credit card, is non-refundable, and cannot be combined with any other offers/discounts. Please click here to view the full terms and conditions for the Group Pass Purchase program. Q: What qualifies me for alumni status? A: If you have attended any of the following US events as a full-conference attendee, your alumni status will be displayed on your badge onsite. Oracle OpenWorld 2012 and/or 2013 JavaOne 2012 and/or 2013 MySQL Connect 2012 and/or 2013 Oracle PartnerNetwork Exchange 2013 JavaEmbedded 2012 Customer Experience Summit 2012 The e-mail address that you provide during the registration process will be cross-referenced with the information we have from the above conferences. During the registration process you will be able to enter an alternate e-mail address if the one you initially used is not recognized, once your status is verified it will be reflected on your badge onsite. Q: I need a visa to enter the United States. Does Oracle provide letters of invitation to submit with my visa application? A: Provided you are registering for Oracle OpenWorld or JavaOne for a full-conference pass and are paid in full, Oracle will provide a letter of invitation to submit with your visa application. Be prepared with pertinent passport information as it will be required to process your request. Attendees are responsible for completing and submitting their own visa application to their local consulate or embassy. Note: letters of invitation will not be provided to people registering for a Discover pass. Q: I started my registration but did not finish. How can I complete it? A: Go to My Account. After entering your Oracle.com account login details you will be taken to the point in your registration where you left off.
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SEPTEMBER 28 –OCTOBER 2, 2014 | SAN FRANCISCO
Oracle OpenWorld and JavaOne 2014
Registration FAQ
Q: How can I register for Oracle OpenWorld or JavaOne 2014 and how much does it cost?A: For complete information and links to register, visit the conference Websites: Oracle OpenWorld
2014 and JavaOne 2014.
Q: I am a part of a large group coming to Oracle OpenWorld or JavaOne. Is there a group registration
process or any discounts available for groups?
A: Yes! The Group Pass Purchase program will allow you to pre-pay for multiple registrations at once.
Discounts are applied when five (5) or more passes are purchased. There are no discounts offered for
four (4) or fewer passes. This offer is only valid when paying by credit card, is non-refundable, and
cannot be combined with any other offers/discounts. Please click here to view the full terms and
conditions for the Group Pass Purchase program.
Q: What qualifies me for alumni status?
A: If you have attended any of the following US events as a full-conference attendee, your alumni status
will be displayed on your badge onsite.
Oracle OpenWorld 2012 and/or 2013
JavaOne 2012 and/or 2013
MySQL Connect 2012 and/or 2013
Oracle PartnerNetwork Exchange 2013
JavaEmbedded 2012
Customer Experience Summit 2012
The e-mail address that you provide during the registration process will be cross-referenced with the
information we have from the above conferences. During the registration process you will be able to
enter an alternate e-mail address if the one you initially used is not recognized, once your status is
verified it will be reflected on your badge onsite.
Q: I need a visa to enter the United States. Does Oracle provide letters of invitation to submit with my
visa application?
A: Provided you are registering for Oracle OpenWorld or JavaOne for a full-conference pass and are paid
in full, Oracle will provide a letter of invitation to submit with your visa application. Be prepared with
pertinent passport information as it will be required to process your request. Attendees are responsible
for completing and submitting their own visa application to their local consulate or embassy. Note:
letters of invitation will not be provided to people registering for a Discover pass.
Q: I started my registration but did not finish. How can I complete it?
A: Go to My Account. After entering your Oracle.com account login details you will be taken to the point
in your registration where you left off.
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SEPTEMBER 28 –OCTOBER 2, 2014 | SAN FRANCISCO
A: You can upgrade your existing registration at any time. Log into My Account and click on “Purchase
Additional Registration Items” in the upper right-hand corner to purchase either OpenWorld and/or
JavaOne full conference packages. You may also contact the Oracle OpenWorld help desk for assistance
(contact information below).
Q: How do I cancel my registration?
A: All cancellations must be received in writing, either by fax or e-mail. Cancellation notices can be faxed
to +1.512.813.2402 or e-mailed to [email protected] or [email protected].
Full refund: Cancellations must be received by August 8, 2014, 5:00 p.m. (PT).
50% refund: Cancellations must be received between August 8 after 5:00 p.m. (PT) and August
29, 2014, 5:00 p.m. (PT).
No refunds will be given for cancellations received after August 29, 2014, 5:00 p.m. (PT).
Refund policy does not apply to packages with no registration fees. Cancellation of travel reservations
and hotel reservations are the exclusive responsibility of the registrant. All cancellations must be
received by e-mail or fax. Refunds will not be given to attendees who do not pick up their badgecredentials onsite. Note: if your visa application is denied and you choose to cancel your Oracle
OpenWorld registration, you still need to adhere to the Cancellation Policy deadlines listed above.
Registration Add-On packages are subject to the cancellation dates and policies above. Additionally, the
following conditions also apply:
Refunds will not be given if the Add-On package has been opened or accessed
Refunds will not be given for Add-On package conference materials if those materials are picked
up onsite
Oracle reserves the right to refuse registration or admission to anyone for any reason. If Oracle cancels
your registration, Oracle will provide a full refund.
Q: How do I substitute my registration for someone else?
A: Substitutions must be e-mailed to the Oracle OpenWorld or JavaOne registration team at
[email protected] or [email protected] with the names of both the original and substitute
registrants. All requests for substitutions must be received no later than 5:00 p.m. (PT) on September
26, 2014. Onsite substitutions will incur a $100 USD processing fee.
Q: How can I find information about housing and booking a hotel room?
A: Please refer to Oracle San Francisco Housing Portal or the Oracle San Francisco Housing FAQ .
Q: Where can I find agenda details?
A: A schedule of events can be found on the Oracle OpenWorld Website or JavaOne Website.
Q: What and when is the Oracle OpenWorld conference?
A: At Oracle OpenWorld you're sure to discover new ways to optimize your systems; new solutions that
will help you take your business to the next level, and new practices that will make you more successful
in your job and in your industry. The conference runs from September 28 to October 2, 2014. Click here
for more information.
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SEPTEMBER 28 –OCTOBER 2, 2014 | SAN FRANCISCO
Q: What and when is the JavaOne conference?
A: The JavaOne conference brings together Java experts and enthusiasts for an extraordinary week of
learning and networking focused on all things Java. The conference runs from September 28 to October
2, 2014. Click here for more information.
Q: What methods of payment are accepted for conference registration and add-on packages?
A: Payment can be provided at the time of registration. Accepted payment methods
Include
Credit card (American Express, Diners Club, Discover, MasterCard, Visa)
Check
Wire transfer
Remit check payments to:
Oracle USA, Inc.
Dept. 44860
P.O. Box 44000
San Francisco, CA 94144-4860
Remit wire transfer payments to:
Bank Name: Bank of America
Bank Address: 222 Broadway, New York, NY 10038
ACH ABA#:121000358
Wire ABA#:026009593
BIC/SWIFT:BOFAUS3NAccount Name:The Active Network Inc.
Account Number:1453119504
IMPORTANT:
Please reference the conference name and invoice number in the memo section of your wire transfer.
Q: How do I get a copy of my receipt/invoice?
A: When you registered, a copy of your invoice was attached to the e-mail you were sent. You can also
access My Account where you will be able to view and print your receipt/invoice, along with having
access to your registration and housing information to update if necessary.
Q: Can I bring my spouse and/or children*?
A: Yes. A guest pass can be purchased in conjunction with an Oracle OpenWorld or JavaOne full-
conference pass, and cannot be purchased on its own or in conjunction with a Discover pass.
*Please note: Anyone under the age of 21 will not be able to attend the Oracle Appreciation Event.
Anyone under the age of 18 cannot attend any program or activity at Oracle OpenWorld or JavaOne. If
you’re a student and interested in attending, details will be posted on the conference website soon.
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Q: I am not familiar with San Francisco. Where can I get information for my visit?
A: Please visit the official city of San Francisco website San Francisco Travel.
Q: Whom should I contact if I have special dietary needs and/or allergies?
A: Oracle prepares for attendees with many dietary requirements and we will make an effort to
accommodate any special request. We cannot guarantee the ability to fulfill every appeal that diverges
from standard special needs, (vegetarian, vegan, gluten/diary-free, etc.). Special meals are available on
a first come, first served basis and some meals might be limited in quantity. When you arrive in the
lunch area make your request known to a server and they will review available dietary options.
Q: Whom should I contact if I require special assistance (wheelchair or other special access, hearing
impaired, or sight impaired)?
A: You will be able to indicate the need for any special assistance during the registration process.
Contact information for these services is also provided within the registration process. If you’ve already
registered you can access My Account and update that profile question, or you can contact the Oracle
OpenWorld or JavaOne help desk and we will update your registration record for you and provide youwith information for specific vendors who can assist with your needs onsite.
Q: Will I need to wear my badge at Oracle OpenWorld or JavaOne?
A: Yes, you will need to wear your badge at all times. Your badge cannot be given to or shared with
another attendee or the badge will be confiscated and you will be asked to leave the event.
If you have access to the Oracle Appreciation Event, you will be given a wristband before the event that
you must wear to the event.
If you lose your badge while onsite, visit any of the registration desks for assistance. There will be a $75
USD fee to print a replacement badge.
Q: Does Oracle have any air travel/ground transportation partners for the conference?
A: Yes. We will have information posted soon to the Oracle OpenWorld and JavaOne transportation
pages.
Questions?
If you have any further questions, contact the Oracle OpenWorld or JavaOne 2014 Registration and
Housing help desk Monday through Friday, 6:00 a.m. to 6:00 p.m. (PT).
1.866.382.7147 (US and Canada)
+1.650.226.0812 (International)
E-mail: [email protected]
1.866.382.7151 (US and Canada)
+1.650.226.0820 (International)
E-mail: [email protected]
