2013 Training Delivery Methods - ATMC Training Benchmark Survey 2013.pdfConduct two parallel surveys...
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2013 Training Delivery Methods
Transcript of 2013 Training Delivery Methods - ATMC Training Benchmark Survey 2013.pdfConduct two parallel surveys...
2013
Training Delivery Methods
Conduct two parallel surveys on delivery methods. One with training consumers and another with training providers
Establish a base line for future surveys that will help identify trends
Draw correlations based upon responses to similar questions by each group
Training Consumers Training Providers
0% 50% 100%
Parts …
Service Adv
Shop Mgr
Technicians
Consumers (4217)
2013 2012 0% 20% 40% 60%
Indus Org
Fleet
Tool and Equip
AM Parts Dis
Trng Vendor
AM Service
Aftrmkt Manu
OEM
Providers (96)
2013 2012
0 10 20 30 40
Other
Informal Learning
Mobile Learning
Virtual Simulation
Self Paced Printed
Self Paced E-Lrng
Video Learning
Coach/Mentor …
Online, Instr-led
Lab Instr-led
Classrm Instr-led
Providers
Consumers Preferred
Consumers Actual
Past 3 years- Consumers: Is your use increasing, decreasing or
no change ?
Increasing
Decreasing
No Change
39%
44%
17%
Training Consumers Training Providers
23%
Increasing
Decreasing
No change
17 %
44 %
39 %
40%
Increasing
Decreasing
No Change 34%
30 % 36 %
0% 20% 40% 60%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
53% 36%
11%
Training Consumers Training Providers
7%
Increasing
Decreasing
No change
11 %
36 %
53 %
20%
Increasing
Decreasing
No Change
9 %
43%
48 %
0% 10% 20% 30% 40% 50%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
61% 11%
28%
Training Consumers Training Providers
7%
Increasing
Decreasing
No change
28 %
11 %
61 %
5%
Increasing
Decreasing
No Change
4 %
38 %
58 %
0% 10% 20% 30% 40% 50%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
55%
16%
29%
Training Consumers Training Providers
23%
Increasing
Decreasing
No change
29 %
16 %
55 %
7%
Increasing
Decreasing
No Change
2 %
33 %
65 %
0% 20% 40% 60%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
55%
11%
34%
Training Consumers Training Providers
8%
Increasing
Decreasing
No change
34 %
11 %
55 %
4%
Increasing
Decreasing
No Change
9 %
33 %
57 %
0% 10% 20% 30% 40% 50%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
55%
6%
39%
Training Consumers Training Providers
7%
Increasing
Decreasing
No change
39 %
6 %
55 %
18%
Increasing
Decreasing
No Change
4 %
55 % 41 %
0% 10% 20% 30% 40% 50%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
59% 29%
12%
Training Consumers Training Providers
7%
Increasing
Decreasing
No change
12 %
29 % 59 %
3%
Increasing
Decreasing
No Change
27 %
5%
68 %
0% 20% 40% 60%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
77% 7%
16%
Training Consumers Training Providers
1%
Increasing
Decreasing
No change
16 %
7 % 77 %
1.5%
Increasing
Decreasing
No Change
3 %
19%
78%
0% 10% 20% 30% 40% 50%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
79% 4%
17%
Training Consumers Training Providers
Less than1%
Increasing
Decreasing
No change
17 %
4 % 79 %
1%
Increasing
Decreasing
No Change 2 %
28%
70 %
0% 10% 20% 30% 40%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
Past 3 years-Consumers: Is your use increasing, decreasing or no
change ?
Increasing
Decreasing
No Change
68% 5%
27%
Training Consumers Training Providers
5%
Increasing
Decreasing
No change
27 %
5 % 68 %
Less than1%
Increasing
Decreasing
No Change 1 %
28%
71 %
0% 10% 20% 30% 40% 50%
N/A
Substantial Decrease
Some Decrease
About the Same
Some Increase
Substantial Increase
Providers
Consumers
COMMENTS…QUESTIONS?
Available to Members on the website:
• Excel files containing complete data for each survey • PDF of MS PowerPoint slides
Available to Non-Members on the website:
• PDF of MS PowerPoint slides
