2013 synergy fmit programs rvsd
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COMPANY PROFILE: Planning, Response & Recovery Programs and Best-of-Breed Technology developed for the Florida League of Cities.
Transcript of 2013 synergy fmit programs rvsd
The Florida Municipal Insurance Trust (FMIT) was established in 1977.
The League’s Insurance & Financial Services Group is the administrator of the FMIT.
FMIT provides Property, Liability, Health & Workers’ Comp Coverage.
With over 600 Members, the FMIT is the leader in the field of local governmental insurance.
The FMIT insures over 9.5 Billion Dollars in property/assets throughout Florida.
Synergy Recovery Resources is the Recovery Program Manager and Clerk-of-the-Works for the FMIT.
FMIT TurnKey Recovery℠ is managed by Synergy Companies.
FOR MORE INFORMATION:
http://insurance.flcities.com
http://synergyfmit.com
http://simplicityfl.com
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Exclusive in Florida to the FMIT
Programs & Services Provided to all FMIT Members
Support Member’s Insurance & Risk Management Responsibilities.
Programs & Services Built Around Insured Assets & Property.
Ensures Critical Services to Help Restore Member’s Operational Components
Brings Added Resources & Capacity
Financial Assistance to Support Recovery
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EXCLUSIVE PARTNERSHIP SERVING FMIT MEMBERS
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Synergy Recovery Resources provides services in Florida exclusive to FMIT Members. Synergy works with the FMIT to develop strategies and provide programs for crisis planning, response and recovery services. Synergy is the Recovery Program Manager and Clerk-of-the-Works for the FMIT.(www.synergyrecoveryresources.com)
Synergy ID provides solutions for public and private entities that need to gain better visibility and control of their assets, including personnel, equipment, inventory and more. Using RFID, GPS & Barcode technologies, Synergy provides platforms to manage real-time data for more informed decision making. (www.synergyid.com)
simpliCity℠, developed by Synergy ID, is the exclusive software solution developed and licensed to the FMIT for authorized use by its Members who insure their property/assets with the Trust. FMIT Members face unique challenges when maintaining accurate schedule of values, tracking assets, overseeing projects, coordinating vendor services and documenting the property claims process. simpliCity℠ was developed for Members as a single solution to address these various needs and to support overall business continuity planning. (www.simplicityfl.com)
ABOUT SYNERGY COMPANIES
• 855.FMIT.LOSS (Claims Center)• Recovery Planning• Schedule of Value Review• Business Interruption Analysis• Damage Assessment• Scope & Critical Path• Response & Recovery Services• FLC-PACT Team (FEMA Support)• FMIT Recovery Program Manager• FMIT Clerk-of-the-Works• FMIT Qualified Vendor Program• FMIT Training & Development
“Synergy is there with the proven capacity and resources to put the pieces back together.”
Dave Cominsky Property & Liability
Florida League of Cities
Synergy Supports the Critical Needs of FMIT Members:
Business Continuity Planning
Rapid Damage Assessment & Recovery Initiatives
Financial Support to Promote Timely Recovery
Proactive Recovery & Claims Management
Continuing Education
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UNDERSTANDING MEMBER’S EXPECTATIONS
FMIT Launched 2011-2013 Member Campaign focusing on:
Significant resources have been committed to FMIT Member Roll-Out and continuing training & development.
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More Informationwww.synergyfmit.com
Integrated Asset Management & Loss Recovery in the Cloud
Minimizes Insurable Risk
Simplifies Claims and Project Management
Empowers Informed and Effective Decision Making
Streamlines Workflow and Operational Functionality
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Improves Communications & Bottom-line Management
•simpliCity was developed and licensed exclusively to the FMIT for registered use by it’s Members.
Supports Business Continuity Planning & Sustainability
Activate Your Account Now!
PowerPoint Slide Deck Member Testimonials Program Information
Accurate Identification of Property…
• Reduces Financial Risk of Both Member & FMIT
• Provides Comprehensive Asset List
• Helps Build Critical Recovery Data Base
• Reduces Financial Risk of FMIT Member
• Provides Comprehensive Asset List
• Helps Build Critical Recovery Data Base within FMIT SimpliCity
• Supports Timely Recovery
• Additional Operational Functionality (work
orders, maintenance and service reports, activity logs, etc)
Accurate Identification of Member’s Property…
Review Current Schedule of Values (simpliCity℠)
Distribute to Departments for Review (Public Works, Parks Rec., etc…)
Include Buildings & Property Improvements
Develop comprehensive list for coverage placement decisions
Identify Critical Assets to assist in COOP Planning
Log into Member Profile Activate RDA Define Expectations
Member training & support
BCP development and plan implementation
Claims management procedures and documentation
FEMA PA programs, qualifications and online submittals
Continuing education credits and certification
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One Size Does Not Fit All…
FMIT Provides COOP Resources & Plan Development
Go to MARKETPLACE in your simpliCity Account
Restoring Critical Infrastructure & Functionality
More Than Just Public Health & Safety Services (First Responders).
Must Have Parallel Recovery Path in sync with Overall Plan.
Identification of Critical Assets and Property Necessary to Support the Plan.
Review Damage Assessment Procedures for Owned Property.
Draft COOP Plans to Account for Extra Expenses & Planned Services.
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LESSONS LEARNED
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• Protective Measures
• Emergency Response & Services
• Damage Assessment
• Debris Management
• Property Insurance & Claims
• FEMA PA Documentation & Submittal
Synergy Recovery of Florida ∙2013
Establish & Communicate the PLAN and Necessary Work Flow (Insurance & FEMA)
DEPARTMENTS & KEY STAKE HOLDERS
FLC-PACT
Decisions and Action Should be Engaged to:
• Respond & Recover Responsibly from an Event Affecting the Operational Components of the Applicant.
• Minimize Secondary Damages Affecting the Applicants Ability to Operate or Overall Costs.
• Address Public Health & Safety Concerns.
REGARDLESS OF 3RD PARTY FUNDING
The purpose of testing is to achieve organizational acceptance that the solution satisfies the recovery requirements.
• Group Review & Familiarity
• Are all work processes for Critical Functions documented?
• Have the systems used for Critical Functions changed?
• What Plan Elements need to be Updated?
Testing the PLAN…
Keeping FMIT Members Informed.
• Notifies Members of critical information & impending danger
• Alerts sent via email, SMS, voice
• Supports response & recovery initiatives (Turnkey Recovery)
• Proactive communications allow for better pre-staging of personnel & assets.
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Voice
Potential Threat Activity (7+ Days)
Projected Path (3-7 Days) Pre & Post Event (Directives & Polling)
Combined w/Direct MemberCommunications (Phone, Email)
1. Signup for an Account at www.Twitter.com
2. Search for FMITAlert
3. Click on the FMITAlert link in the tweet
4. Click on the Follow button on the right
Timely Damage Assessment Enhances Response & Recovery
simpliCity℠ PRO
Flash-Drive Online Smart Phone / Tablet
Data from FMIT Rapid Damage Assessment (Mobile Applications) rolls up into Member’s simpliCity℠ CAT Dashboard
Log into Member Profile Activate RDA Define Expectations
FMIT Recovery Has Never Been Easier!
RECOVERY PATHS AVAIL FOR FMIT MEMBERS
Claim Submitted (simpliCity℠)
Synergy Recovery as Program ManagerUse your Approved Vendors in simpliCity℠.
Vendor payment info captured to expedite payment.
Verification of all Licensing & Certs.
Synergy Recovery
Assist with Damage Assessment.
Coordinates with FMIT Adjusters.
Validates Scope/Pricing.
Manages Project & Critical Paths.
Pays Vendor & Material Deposits directly on approved projects.
Assists Member as Liaison with Insurance & FEMA Reconciliation.
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Submit Claim (simpliCity℠)
Meet with Adjusting TeamDocument Loss & Claim
Perform Damage Assessment
Contact Response VendorsVerify Licensing & Qualifications. Procure & Contract Services
Submit Scope/Price for Approval Provide detailed documentation
Manage Project & Critical Paths Keep Track of Reports & Invoices
Verify Work Compliance & Quality Pay Vendors from Reserves
Reconcile with FMIT Claims
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(Synergy Recovery assigned as Clerk-of-the-Works) (Exclusive & NO COST to FMIT Members)
TurnKey Recovery Option Supports Members & Reduces Financial Burden
Recovery services authorized in advance.
Approved costs paid direct to vendors/contractors.
Limits out-of-pocket expense
for Members.
Significantly reduces financial impact a loss can have on Members ability to recover.
Expedites response and recovery initiatives
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TurnKey Recovery™ Proven to REDUCE
Overall Claim Costs & Exposure...
Recovery Services Defined & Authorized in Advance.
Approved Costs Paid Direct to Contractors (Material Deposits
& Progress Pay)
Eliminates Member Disputes & Public Adjusters
Expedites Response & Recovery Initiatives
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Provides Command & Control (Project Management)
Prevents Secondary Damages & Questionable Services
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No Cost to FMIT Members
All Insured Property Claims
24/7 Response Team
Experienced Claim & Project Management
Direct Vendor Payments
Certified Vendor Database
No Member Financial Exposure
TurnKey Advantage…
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$6,400,000.00
Log into Member Profile Register for Program Submit Qualified Contractors
Bridging the GAP Between Insurance & FEMA Public Assistance
DOCUMENTATION & AUDIT TOOLS…
• Automatically Populate FEMA PA Documents
• Public Assistance Request
• Project Worksheets
• Damage Description & Scope of Work
• Simplify the PA request & approval process.
• Merged Document is Editable (MS Word)
• Ability to Store Submitted Docs in Word/PDF format.
123-2342 02030-323 09-15-11 E
Administration Complex - “A” Building
Charlotte County BOCC Charlotte
18500 Murdock Circle, Port Charlotte, FL
Complex A was buffeted by straightline winds which damaged the
roof and allowed rain to enter.
• Remove damaged roof tiles
• Dry facility and replace carpeting.
• Replace damaged tiles
simpliCity℠ PRO
Resolution Examples…
*Stemming from Audits following Katrina & Super-Storm Sandy
Synergy Recovery of Florida ∙2013
Over $800 Million in BaseLine Cuts
FEMA is Looking for a Better Way• Reduce Costs (Admin & Recovery)
• Minimize Red Tape (Burocracy)
• Expedite Payments (SubGrantee)
• Grants to be based on Fixed Estimates by Applicants’ Engineers…
• Applicant will Accept Responsibility for Costs Above Estimate…
• Cost Savings to be Carried Forward on other Eligible Projects…
• No 25% Reduction for Alternate Projects…
• Reimburse Eligible Straight-Time Force Acct Labor Costs Performing Emergency Protective Measures…
• Applicants have 24-months to Expend Obligated Funds…
• Revised Dispute Resolution…Synergy Recovery of Florida ∙2013
Log into Member Profile Designate FLC-PACT
Helping Those Whom Your Organization Depends On…
Recovery assist provides programs to meet the needs of Member’s key personnel?
Emergency alerting and communications
Food and sheltering
Transportation and fueling assistance
Pet evacuation assistance
Damage assessment to personal property
Residential recovery and mitigation programs
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People (Identification)
Fuel (Company & Contractor Use)
Assets (Billable Equipment)
Meals (Food, Water, Snacks)
Housing (Base Camp/Hotel etc)
Resource Tracking During Disaster Management
provides Accountability!
Lowering disaster management cost and improving decision-
making during emergencies to support FEMA & FMIT
reporting requirements
Time & Attendance Tracker (Wireless)
RFID Tag in Crew Hard Hats Main Gate or Read Zone (data capture)
Inventory Control (Wireless)
Passive UHF Tags HandHeld Mobile Reader
Asset Management (Wireless)
GPS or Active UHF Tag on Equip
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INV
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EQU
IPM
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PEO
PLE
HandHeld Mobil Unit
Web Based Applications
Data Captured In Real Time & Delivered To Frontline Decision Makers.
Informed Decision Making
