2012 Trends in Recognition
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Transcript of 2012 Trends in Recognition
2012 Trends in Recognition
Razor Suleman, CEO & FounderMonday, May 2nd, 2011
The Problem
Lack of Employee Engagement
The Experts…
“Research has clearly and consistently proved the direct link between employee engagement, customer satisfaction and revenue growth”
- Harvard Business Review
“Organizations with high engagement rate are 78% more productive & 40% more profitable than those organizations with low levels of engagement.”
-Hewitt Quarterly, 2009
The Experts…
The Experts…
“Numerous studies have concluded that for people with satisfactory salaries, nonfinancial motivators are more effective than extra cash in building long-term employee engagement”
- McKinsey & Company
Theory of Human Motivation
SELFACTUALIZATION
SELFESTEEM
BELONGING
PHYSIOLOGICAL
SAFETY
SALARY & REWARDS
CULTURE
RECOGNITION
ENGAGEMENT
JOB SECURITY
Driving Employee Engagement
Trend 1: Results Based Recognition
Trend 1: Results Based Recognition
92% of Companies Offer Years of Service AwardsOnly 16% of the “Class of 2011” find them important
Years of Service
Charitable Donation
Gift Card
Merchandise
Experience
Travel
16%
31%
41%
52%
67%
81%
17%
39%
45%
46%
67%
84%
2011 2010
Trend 2: Peer Recognition
Trend 2: Peer Recognition
2,356Peer Recognitions
each month!1,250 Employees
Employee Response Scores:Strongly Agree / Agree
FY 2009
FY 2010 % Imp.
I am satisfied with the current recognition program. 25% 91% 264%I am aware of the procedures for recognizing an employee. 19% 89% 368%
The recognition program is open to all employees 18% 83% 361%
The program is aligned to our business goals. 18% 83% 361%The program recognizes both the individual and the team. 42% 79% 88%
The program is well communicated. 29% 86% 197%
Trend 2: Peer Recognition
Trend 3: Social Recognition™
600+ Million
200+ Million
100+ Million
Trend 3: Social Recognition™
Share on Facebook, Twitter & LinkedIn
Drives Social Recruiting
Authentically Builds Employer Brand
15
Bonus Trend: Social Recruiting
ROI on Employee Engagement
Thank You!Razor Suleman, CEO & Founder [email protected], May 2nd, 2011