2012 Pacific Aviation Directors Workshop

Ken Reyes Group Manager, Technical Operations - Honolulu District Office

March 14, 2012

Federal AviationAdministrationATO

Western Service Area

Technical Operations

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 2Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

Executive Summary

• Definition of Safety Culture

• Understanding the elements of a Safety Culture

• Components of INFORMED culture

• Sustaining a JUST JUST Culture

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 3Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

Safety Culture

• Definition: Shared Values, Actions, Behaviors– Demonstrating a commitment to safety over competing goals

and demands

• What is a Safety Culture?– Ultimate objective of a strong safety culture is to prevent

accidents– Current knowledge about the human, technical,

organizational, and environmental factors– "Components of Safety Culture: Definitions of Informed, Reporting, Just,

Flexible and Learning Cultures” - James Reason

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 4Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

Safety Culture

• Components of INFORMED culture – REPORTING culture– JUST culture– LEARNING culture– FLEXIBLE culture

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 5Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

REPORTING Culture

• An organizational climate in which people are prepared to report safety lapses and potential safety hazards. – Technical Operations – Safety Action Plan (T-SAP)– OSHECOMM Meetings - Work Permits– Project Scope Agreements– Integrated Safety Risk Management Plans – Water Quality Triennial Report– Asbestos Reporting

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 6Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

JUST Culture

• An atmosphere of trusttrust in which people are encouraged (even rewarded) for providing essential safety-related information, but in which they are also clear about where the line must be drawn between acceptable and unacceptable behavior. – Credibility – Character & Competence

» Integrity» Intent» Capability» Results

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 7Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

LEARNING Culture • Willing to change based on safety indicators and

hazards uncovered during assessments, data mining and incident investigation.– Electrical Safety Training – ARC Flash– Fall Protection: Authorized Rescuer & Climbing– Fire & Life Safety Initiatives (20CFR 1960.20)– CPR & First Aid Training– Environmental Compliance – Workplace Inspections – OSHA Compliance– Fatigue Study– Automated External Defibrillator (AED) Program– Safety Stand Down

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 8Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

FLEXIBLE Culture • Adapts effectively to changing demands and allows

quicker, smoother reactions to out of the ordinary events.– Adjusting current procedures

» Runway Safety Area

– Workforce Engagement – Gallup Survey– Green Initiatives (Photo-Voltaic) – FY12 Safety Work Plan

• Lockout Tag Out, HAZMAT Waste, Fall Protection & Electrical Safety

– Adapting Social Media – Applying Lessons Learned

» Japan Earthquake & Tsunami

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 9Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

Tsunami Preparation• Scenario

– Earthquake – Kailua-Kona– Honolulu Control Facility

• Shelter in place– Engineering

• HNL ATCT Tower - Structural Capability

– Procedures• Risk Mitigation Facility• Evacuation

– Implementation• Drill

• Accountability

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 10Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

SustainingSustaining a JustJust Culture

• Commitment (Integrity) – All Levels: Leaders/Partners

• Collaboration/Communication (Intent) – Take Ownership/Take Action

• Education, Processes & Procedures (Capability)– Using knowledge & skills

• Implementation & Adjustment (Results)– Accountability - Lessons Learned & Improvement

2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 11Federal Aviation

AdministrationMarch 13 – 15, 2012 - Guam

Questions?