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2012 HR FLORIDACONFERENCE & EXPOAugust 27 – 29, 2012Rosen Shingle Creek, Orlando, Florida

Register now at: www.hrfloridaconference.org

follow us: @HRFlorida

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CONTENTS

Conference-at-a-Glance 2

Concurrent Session Highlights 3

Pre-Conference Sessions & Social Technology Team 4

Keynote Speakers 5

Meet with the Masters 6

Community Outreach/Entertainment/Hotel Info 7

Sponsor Listings 8

21SUMMER 2012

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DAY/DATE TIME ACTIVITY

Sunday,August 26

8:00 am - 5:00 pm9:00 am - 12:00 pm1:00 pm - 4:00 pm4:00 pm - 7:00 pm5:00 pm - 6:00 pm

Certification Preparation Class(4) Pre-Conference Sessions(3) Pre-Conference SessionsRegistrationConference Orientation

Monday,August 27

7:00 am - 5:00 pm8:30 am - 10:15 am10:30 am - 11:30 am11:00 am - 7:00 pm11:45 am - 12:45 pm1:00 pm - 2:00 pm1:00 pm - 3:00 pm

2:15 pm - 3:15 pm3:00 pm - 4:00 pm3:30 pm - 5:30 pm4:15 pm - 5:15 pm5:30 pm - 7:00 pm8:30 pm - 10:00 pm

RegistrationOpening General Session with Keynote Mitch Joel(8) Concurrent SessionsExpo Hall OpenEarly Lunch -or- (7) Concurrent SessionsLate Lunch -or- (8) Concurrent SessionsMasters Series – HR Metrics – Training to Drive Sustainable Business Processes – Shane Yount(8) Concurrent SessionsRefreshment Break/Expo HallMasters Series – Diversity+Inclusion=Innovation – Joe Gerstandt(8) Concurrent SessionsGrand Opening Reception/Expo HallTweetup

Tuesday,August 28

6:45 am - 2:00 pm7:00 am - 8:00 am8:15 am - 9:30 am9:00 am - 4:00 pm9:30 am - 10:15 am10:30 am - 11:30 am10:30 am - 12:30 pm

11:45 am - 12:45 pm1:00 pm - 2:00 pm2:15 pm - 3:15 pm3:15 pm - 4:00 pm3:30 pm - 5:30 pm

4:15 pm - 5:15 pm8:00 pm - Midnight

Registration(5) Rise and Shine sessionsGeneral Session with Keynote Soledad O’BrienExpo Hall OpenRefreshment Break/Expo Hall(8) Concurrent SessionsMasters Series – A Changing Workplace – Outdated Assumptions & New Realities – Kathy Davanzo, SPHREarly Lunch -or- (7) Concurrent SessionsLate Lunch -or- (8) Concurrent Sessions(8) Concurrent SessionsRefreshment Break/Expo HallMaster Series - Building “Best Companies”: How to be the BEST! - Peter Burke(8) Concurrent Sessions“A Venetian Masquerade Ball” with Live Entertainment

Wednesday,August 29

6:45 am - 9:00 am7:00 am - 8:00 am8:30 am - 9:30 am8:30 am – 10:30 am9:45 am - 10:45 am11:00 am - 12:15 pm

Registration(3) Rise and Shine Sessions(8) Concurrent SessionsMasters Series - To Be Announced(7) Concurrent SessionsClosing General Session with Keynote John Foley

Earn up to 16 HR Certification Institute recertification credits in less than 3 days! Attendees can earn a maximum of 16 recertification credits towards PHR, SPHR and GPHR by attending all concurrent sessions offered This year’s program offers concurrent sessions throughout the entire day As a result of this enhanced program, lunch will be available over a two-hour time period for your convenience The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit

CONFERENCE-AT-A-GLANCE

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Business Management & Strategy• The New Workplace Currency: Trust• Make a Real Strategic Impact through

Executive Coaching• Accountable HR: It’s Time to Quit Acting

Like a Cost Center• A Journey to Exceptional Leadership• HR Turnaround: Building Credibility in the HR Function• Financial Statements – It’s All Greek To Me!

Compliance• Who Needs Reality TV When You Have Employees?• Whining & Dining: Avoiding Whistleblower &

Retaliation Claims• Automating I-9 Processes: Best Practices for

Ensuring Compliance• Human Resources – The Company Conscience• The Pitfalls of Social Networking in the Workplace –

Nothing to LOL About• FLSA Overtime Compliance: The Art of Calculating the

Regular Rate

Employee & Labor Relations• Staying Union-Free: New Challenges and Solutions• ADAAA/FMLA/WC—When Can I Finally Fire the

Absent Employee?• Fair Labor Standards Act – Wage and Hour Issues for

the Human Resources Professional• The Business Case for Breastfeeding• Current Considerations in Adopting and Administering

Mandatory Arbitration• She Partied Like a Rock Star – Now What?• Stay Ahead in the Rapidly Changing World of Labor Law

and the NLRB

Global HR• Indian Provident Fund Act – 1952: Understanding and

Compliance Issues for Global HR Companies• Implementing Effective Cross-Border Human

Resources Policies• Why Global Leaders Succeed and Fail!• Leading Across Cultures: Intercultural Competencies

Required for Global Leadership Success!• What You Didn’t Know About Globalization• Preparing for an International HR Role

Human Resource Development• Moving Toward Inclusion• Instant Insight: 15 Questions to Microwave Stars• Accelerating Peak Performance• Social Gravity: Harnessing the Natural Laws of

Relationships for HR• Avoiding the Six Retention Mistakes Most

Companies Make• Sowing the Seeds of High Performance: The

Feedback Environment

Risk Management• He’s a Bully, Charlie Brown: How to Recognize,

Discipline and Prevent Workplace Bullying• Impact of Social Media on Workplace Violence• Negligent Hiring and Background Checks – Best

Practices and Legal Compliance• Employee Theft – How to Prevent It & What to Do if

Your Company Becomes a Victim• The Human Resources / Safety Interface• OSHA – They Aren’t Consulting Anymore

Total Rewards (Compensation & Benefits)• 2012 Trends in Recognition• Don’t Make The Same Mistakes They Did! Identifying

Retirement Plan Audit Issues• WOW! Your Y’s• Five Pillars of Fiduciary Best Practices for

Retirement Plans• Stop Tying Pay to Performance – Really?• What to Do When Being Fair Isn’t Enough

Workforce Planning & Employment• Managing the Older Workforce• Who Can Do the Job: Building an Accurate

Behavioral Profile• How Social Tools Can Empower a Global Organization• Serving Those Who Served• Recruiting Beyond the Job Description• HR Outsourcing - Will it Work for Your Organization?• The Seven Slight Edges to Keeping Your Customers

and Your Employees – Insights & Applications• Let’s Occupy: Building a Sustainable College

Recruitment Plan and Talent Pipeline!• The 21st Century Workplace: Managing the

Multi-Generational Workforce

HR Certification Institute has approved the 2012 HR Florida Conference & Expo for a maximum of 16 recertification credits for attending the entire conference (including sessions during both lunch hours).

For a full listing of sessions, descriptions and track definitions, please visit www.hrfloridaconference.org.

CONCURRENT SESSION HIGHLIGHTS

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PRE-CONFERENCE SESSIONS

2012 Social Technology Team

Steve BoeseHR Happy Hour@steveboese

Joe Gerstandtjoegerstandt.com@joegerstandt

Amanda HiteTalent Revolution, Inc @sexythinker

Jason LauritsenBulletproof Talent@JasonLauritsen

Trish McFarlaneHR Ringleader@TrishMcFarlane

Lisa RosendahlSimply Lisa @lisarosendahl

For an additional fee, you can attend pre-conference ses-sions on Sunday and earn additional credit hours. To view pricing and for more detailed information, please visit www.hrfloridaconference.org.

HR Certification Preparation Course (PHR/SPHR) - Donald C. Works III & Linda Bailey

Primary focus of the day is key concepts of all the func-tional areas from the HR body of knowledge. The prep class also offers test taking tips and what to expect on exam day. Attendees will get the benefit of experienced facilitators, peer-to-peer interaction and a structured classroom environment to enhance learning.

Hacklab - Joe Gerstandt & Jason Lauritsen (Talent Anarchy)

Hacklab is a highly interactive workshop providing HR practitioners with a framework and practice space for seeking out and experimenting with small incremen-tal changes. Borrowing from computer hackers, this approach is an alternative to more committees, more plans and more waiting for permission.

Global Leadership and the Challenge of Influencing Across Borders - Dr. Richard Griffith

Populations are shifting. Wealth distributions are shifting. Talent pools are shifting. A new environment has emerged where your competitor in one country may be your partner in another. This session will explore these challenges, dis-cuss leadership views from around the globe and strate-gies for building trust of international teams.

Bring out the Best! Your Key to Success in the People Business - Mary B. Lucas

Using her acclaimed book, Lunchmeat & Life Lessons, as a springboard, Lucas shares what she learned from her father as well as from her own career in the people business. This presentation will help you learn to inspire and bring out the best in yourself and others.

SHRM Advocacy Team: Shaping HR Public Policy - David Lusk (followed by a panel discussion)

As an HR professional, you are uniquely positioned to shape the development of federal and state work-place laws and regulations. This presentation takes you

through the basic steps of becoming involved in the public policy process; best practices for contacting, meeting, and building lasting relationships with elected officials and their staffs; and effective ways to communi-cate the HR professional’s perspective on key workplace issues. You will also learn about the initiative SHRM has launched to create a nationwide member advocacy net-work of HR Advocates, collectively known as the Advo-cacy Team, or A-Team.

Dealing with Difficult People: Increasing Your Emotional Intelligence - Carole Gill & Jim Richardson

Participants will explore their own behavioral style, as well as learn about the styles and preferences of oth-ers. This session is a great starting point to developing Self Awareness, which is the cornerstone competency of Emotional Intelligence. Building on self-awareness, participants will be provided with strategies that can be implemented immediately to improve relationships and communication with others.

Workplace Flexibility: The Next Imperative for Business Success and HR (followed by a panel discussion) - Lisa Horn

Learn how flexible work arrangements such as job shar-ing, flexible scheduling, phased retirement, and tele-commuting can drive employee engagement, produc-tivity, retention, and benefit your organization’s bottom line. You will also examine key HR strategies for imple-menting flexibility as well as legal issues to consider. And you will hear about new resources and opportuni-ties as a result of SHRM’s partnership with the Families and Work Institute, including the “When Work Works” initiative.

Internal Consulting for HR Professionals: A Strategic Imperative - Dr. Robert K. Prescott, SPHR

This program explores the strategic requirement of HR, its evolving role within the organization, and the skills, competencies, and behavioral characteristics required to function effectively as an internal consultant. It pro-vides an in-depth working knowledge of the seven stag-es of the internal consulting process and concludes by discussing the multiple keys to consulting success.

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Soledad O’Brien Acclaimed Special Investigations Correspondent and Host of CNN’s In America Documentaries

Since joining the network in 2003, Soledad O’Brien has reported breaking news from around the globe and has produced award-winning, record-breaking and critically-acclaimed documentaries on the most important stories facing the world today. She also covers political news as part of CNN’s “Best Political Team on Television.” In 2010, she released her critically-acclaimed memoir The Next Big Story: My Journey through the Land of Possibilities, which chronicles her biggest reporting moments and how her upbringing and background have influenced these experiences.

Soledad O’Brien is a graduate of Harvard University and currently lives with her husband and four children in Manhattan.

Mitch Joel Marketing, Digital Marketing & Personal Branding Expert

Marketing Magazine dubbed him the “Rock Star of Digital Marketing” and called him, “one of North America’s leading digital visionaries.” In 2006, he was named one of the most influential authorities on Blog Marketing in the world. Mitch Joel is President of Twist Image - an award-winning Digital Marketing and Communications agency (although he prefers the title, Media Hacker).

Also a Blogger, Podcaster, passionate entrepreneur and speaker, he connects with people worldwide by sharing his marketing insights on digital marketing and new media. His debut book, Six Pixels of Separation: Everyone is Connected, Connect Your Business to Everyone (Fall 2009—Grand Central Publishing) is the first book to integrate digital marketing, social media, personal branding and entrepreneurship in a clear, entertaining and instructive guide.

John Foley CEO of CenterPoint Companies and Former Solo Pilot for the Blue Angels

John Foley has spent nearly a decade sharing practical and inspirational messages on performance with audiences around the world. The former lead solo pilot for the famed Blue Angels flight-demonstration squadron is among the most sought after conference speakers. He also is the founder and CEO of CenterPoint Companies, providing in-depth training on the How of High Performance, and founder of the Glad To Be Here® Foundation.

As a pilot, Foley was a “Top Ten Carrier Pilot” six times before becoming a Marine instructor pilot and a Blue Angel. Foley graduated from the U.S. Naval Academy with a degree in mechanical engineering and holds master’s degrees in business management from the Stanford Graduate School of Business (as a Sloan Fellow); in international policy studies from Stanford University; and in strategic studies from the Naval War College.

Monday, August 27, 8:30 am - 10:15 am

Tuesday, August 28, 8:15 am - 9:30 am

Wednesday, August 29, 11:00 am - 12:15 pm

KEYNOTE SPEAKERS

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MEET WITH THE MASTERSThe Masters Series sessions are designed to provide a comprehensive learning experience for senior level HR professionals.

HR Metrics - Training to Drive Sustainable Business ProcessesMonday, August 27, 1:00 pm - 3:00 pm

Shane YountOne of the greatest challenges organizations face is maintaining a common business fo-cus on improving results across all functional areas and levels, as well as communicating these said results to all involved. This interactive session outlines the process for devel-oping, tracking, communicating and presenting workgroup business goals and objec-tives. Attendees will learn the importance of a common business focus to organizational success through the development of a mission statement and specific, measurable busi-ness goals. This session will give attendees specific, measurable, attainable, relevant and timely methods for tracking and communicating business results.

Shane Yount is a Principal with Competitive Solutions, Inc. He is a highly respected per-formance improvement consultant in the areas of strategic business solutions, work team implementation, and employee and leadership development.

Diversity + Inclusion = Innovation Monday, August 27, 3:30 pm - 5:30 pm

Joe GerstandtThis session unpacks cognitive diversity (diversity of thought), and its growing signifi-cance to our organizations. Cognitive diversity has a direct impact on decision making, problem solving and innovation and represents an opportunity for HR to make a strate-gic and significant impact.

Joe Gerstandt helps organizations deliver on their promises. He works with Fortune 500 corporations, small non-profits, and everything in between. He also speaks at numerous conferences and summits each year and blogs at joegerstandt.com.

A Changing Workplace – Outdated Assumptions & New RealitiesTuesday, August 28, 10:30 am - 12:30 pm

Kathryn W. Davanzo, SPHRThis session will challenge assumptions that influence how organizations operate, ex-plore trends and changes that are creating a new reality for workplaces and conclude by identifying what this means for HR professionals and their organizations.

Kathryn (Kathy) Davanzo, M.Ed, SPHR, Senior Partner, CODA Partners, Inc. is a nationally known speaker and trainer with 30 years of professional speaking, training, human re-source management and leadership experiences having worked in university, corporate and non-profit environments and having served a broad spectrum of clients.

Building “Best Companies”: How to be the BEST!Tuesday, August 28, 3:30 pm - 5:30 pm

Peter BurkeResearch suggests that happy employees are more productive, which translates into higher profits for their organizations. Providing the best employee experience is the challenge for successful companies in the 21st century. The feedback report received by participating in the “Best Companies to Work for in Florida” program provides a unique tool for human resources to align their initiatives with the overall business strategy and have a positive effect on the bottom line. This workshop will feature an in-depth presen-tation of the data collected through the “Best Companies” survey process. Following this presentation, attendees will have the opportunity to engage in a panel discussion with Senior Executives from designated “Best Companies.”

Peter Burke took the lead in creating Best Companies Group in January of 2004 and currently serves as its president and co-founder. Mr. Burke develops and executes the strategic plan for the company which includes finding and creating new programs, es-tablishing and developing partner relations, and overseeing the survey, research and list determination operations.

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KIDS AGAINST HUNGER

Thanks to the generosity of our 2011 HR Florida conference attendees, we raised over $5,000 last year for Kids Against Hunger, a humanitarian food-aid organization. Their mission to significantly reduce the number of hungry children in the USA and feed starving children throughout the world starts with a highly nutritious, vitamin-fortified soy-rice casserole packaged by volunteers. These meals have been formulated by food scientists to provide a rich source of easily digestible protein, carbohydrates, and vitamins needed by a malnourished child’s body and mind.

In addition to collecting donations to cover the food cost of $0.23 per serving, our attendees packaged over 20,000 meals at last year’s conference! We will have stations set up to package food again this year - a wonderful, fulfilling way to feel that you are making a real difference.

Please help us surpass last year’s efforts and contribute to Kids Against Hunger’s goal of packaging 1 million meals in 2012 by making an online donation at www.hrfloridaconference.org.

ROSEN SHINGLE CREEK

With acres of lush landscape, award-winning restaurants, spa, pools and a championship golf course, the Rosen Shingle Creek is one of Central Florida’s most luxurious meeting destinations.

The HR Florida room rate is $139 per night plus tax and includes self- parking. Reservations must be made online through www.hrfloridaconference.org.

Take a step back to the 18th century and join us for a

Venetian Masquerade Ball Tuesday, August 28 8:00 pm – 12:00 am

As we take our final bow at the Rosen Shingle Creek, come celebrate in the tradition of old Venice

with a party featuring

•Live Band•Dancing•Appetizers

Period dress, ball gowns, black tie and masks encouraged but not required.

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THANK YOU TO ALL OF OUR 2012 CONFERENCE SPONSORS

BRONzE PLUS•AAA Auto Club South•Ascentis•Blue Water Promotions•Connelly, Carlisle, Fields & Nichols

(CCFN Insurance)•DBM•Edge Information Management, Inc •Fowler White Boggs P A •Indeed•Mercer Health & Benefits•Rollins College•SilkRoad Technology•Suddath Relocation Systems•TalentKeepers Inc •Tampa Bay Times & tampabay monster com•Ultimate Software•Willis SageView

BRONzE•Advantage HR•Applicant Insight, Inc •Cerner•Corporate Benefit Advisors•Fischer & Phillips LLP•Florida Intracity Patrol •Graymark Security Group•MAF Background Screening•Pin-centives•Seitlin, A Marsh McLennanAgency LLC•Solstice Dental, Vision & Life

DIAMOND PLUS

GOLD

PLATINUM

DIAMOND

SILVER