BELL 2012 GRADUATE LEADERSHIP PROGRAM YEARBOOK

The 2012 Graduating Class of the GLP!

Congratulations to the 35 graduates of Bell's 2012 Mobility & Residential Services

Graduate Leadership Program. After 18 months of rotations, socials, learning sessions,

birthday surprises, vacations and much more, we have finally landed! What does that

mean? For starters, we'll be staying put in our new roles for a pretty long time so we can

go wild decorating our cubicles. Almost as important is the fact that we have left the

warmth of the Grad bubble and moved into the real Bell (or Virgin) world. The days of

booking off afternoons for GLP events, leaving jobs after four months and relying on

Tegan and Vicky for just about everything are behind us. Now that we've landed, we're

faced with a kind of "permanence" that most of us have not yet faced in our careers.

Fortunately, the experiences we've been lucky enough to have so far have given us a

pretty great set of tools to find success moving forward, and it will be exciting to see how

each of us progresses in the coming years.

! Before we start guessing about the future, let's look to the past. We hope this

yearbook provides you with a snapshot of your time as a GLP. We couldn't possibly

capture all of the group's collective accomplishments in one small book, but we did our

best to showcase some of the highlights of the past 18 months.

!Happy reading!

!Ashley Whelan

Bell familyWelcome to the

YOUHappy Birthday To

Work Perks

the 2012 grads Introducing

Alexia Hamel Landing Role: Business Performance Manager, Nordia Rotations Completed: Virgin Mobile Web Marketing Specialist Loyalty & Retention Business Performance Specialist Nordia Business Performance Specialist Favourite Quote: The people who are crazy enough to think they can change the world are the ones who do. Proudest GLP Accomplishment: Leading the Saguenay project for Nordia. Favourite GLP Memory: Graduate Leadership Summit and of course, ping-pong matches at Virgin.

Angela Chen Landing role: TBD Rotations Completed: NSC Onboarding Specialist Executive Assistant to EVP of Customer Operations, John Watson Favourite quote: A journey of a thousand miles begins with a single step. Proudest accomplishment in GLP: Planning and executing the Customer Operations Management Offsite. Best memory from GLP: Winning the industry cup with Dragonball Z in our first year as a corporate dragon boat team.

Ann Lee Landing role: Specialist, Loyalty & Retention Rotations Completed: BRS Channel Compensation Specialist BRS Loyalty & Retention Strategy Specialist Favourite quote: Wherever you are - be all there. Proudest GLP Accomplishment: Being recognized as Employee of the Week in BRS during my first rotation. Best memory from GLP:The time we brainstormed “Favourite GLP Memory” for the Grad Yearbook.

Grads2012

Anne-Claude Gendron Landing role: Specialist, Customer Marketing Rotations Completed:       Mobility Marketing Campaign Incentives Specialist Talent Acquisitions, Human Resources - Campus Recruitment Specialist RDS Bell Media Internal Communications and Public Relations Coordinator Favourite quote: The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same. Proudest accomplishment in GLP: Creating the new grad program brochure. Best memory from GLP:  Bell Media Day & Alexia’s Cottage!

Ashley Whelan Landing role: Specialist, Marketing Campaigns Rotations Completed:       Virgin Mobile Channel Communications Specialist Social Media Insights Analyst Leadership Development Specialist Favourite quote: Be daring. Be impractical. Be anything that will assert integrity of purpose and imaginative vision against the play-it-safers. Proudest accomplishment in GLP:  Planning and executing the first GLP internship program. Best memory from GLP:  Blue Mountain weekend with eChat!

Babak Dardashti Landing role: Specialist, ARPU Advocacy Rotations Completed: Mobility Small Business Pricing Specialist BRS Retention Channel Marketing Specialist Favourite quote: Wait…. what do spices and bras have to do with each other? Proudest accomplishment in GLP: Sending Ashley my bio. Best memory from GLP: My new desk.

Grads2012

Daniel Lau Landing role: Market Analyst Rotations Completed: Vendor Performance Analyst & Canco Specialist NCS & eChat Performance Analyst Favourite quote: You never know how a single interaction with a person might affect their life, so you must constantly try to be at your best. Proudest accomplishment in GLP:  Launching the new bonus compensation structure for NCS agents. Best memory from GLP: Niagara Falls 2013.

David Kalinowsky Landing Role: Specialist, Acquisition Marketing Rotations Completed: Bell.ca Web Marketing Specialist Corporate Stores Incentives Specialist Favourite Quote: Be who you are, and say what you feel, because those who mind don’t matter, and those who matter don’t mind. Proudest Accomplishment in GLP: Successfully migrating all of the content on the Bell.ca to a new, redesigned site, in a single day - May 19, 2013. Best memory from GLP:  eChat ski trip to Blue Mountain!

Florent Dubois Couture Landing Role: Specialist, Marketing Communications Rotations Completed: Self Serve Performance & Insights Self Serve Program Management Self Serve Project Manager Favourite Quote: Genius is 1% inspiration and 99% preparation. Proudest Accomplishment in GLP: Rethinking the current processes and procedures for capital management. Personal Interests:  Travel, Reading, Technology & Innovation, Design, Sports and Cooking.

Grads2012

Greg MacGirr Landing role: Specialist, Loyalty & Retention Rotations Completed: Quick Hits Project Management Process Design and Delivery Leader Channel Compensation Analyst Favourite quote: The difference between a successful person is not lack of strength, nor a lack of knowledge, but rather a lack of will. Proudest accomplishment in GLP: Delivering the compensation reconciliation for Bell’s eChat contract. Best memory from GLP:  Spending the weekend at Ashley’s cottage in Blue Mountain.

Jaclyn Leebosh Landing role: Affiliate Marketing Specialist Rotations Completed: Bell Media Corporate Communications Specialist Virgin Mobile Campaign & Training Marketing Specialist Strategic Communications Specialist Favourite quote: You can’t script life; you can only make each day your masterpiece. Proudest accomplishment in GLP: Steering the creation, development & execution of the bilingual, national advocacy campaign CanadiansDeserveMore.ca to secure CRTC approval. Best memory from GLP: Working in both Montreal & Toronto twice!

Jason Stevens Landing role: Product Manager Rotations Completed: Fibe TV Product Specialist Collections Operations Proudest GLP accomplishment: Seeing the Fibe TV fast channel change market launch after leading the supporting product tests. Best GLP Memory: Team eChat Blue Mountain trip.

Grads 2012

Keith Chan Landing role: Product Manager, Fibe TV Rotations Completed: Mobility Business Product Specialist BRS Process Performance Leader Fibe TV Product Specialist Favourite quote: The memories of a man in his old age are the deeds of a man in his prime. Proudest accomplishment in GLP: Getting a landing offer two months into my last rotation. Best memory from GLP Every time we end up on a patio :)

Kitty Law Landing role: Specialist, ARPU Advocacy Rotations Completed: Strategy Specialist Channel Compensation and Reporting Favourite Quote: You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. You’re on your own, and you know what you know. And you are the guy who’ll decide where to go. Proudest accomplishment in GLP: Being recognized as a High-Roller for my work with Rate Plan Changes. Best memory from GLP: The time we brainstormed “Favourite GLP Memory” for the Grad Yearbook.

Komail Naqvi Landing role: Product Manager Rotations completed: Workforce Management Specialist Mass and Online Marketing Communications Specialist Corporate Client Care Team Leader Favourite quote: Be who you are and say what you feel, because those who mind don’t matter, and those matter don’t mind. Proudest GLP accomplishment: Led, developed and coached an incredible team of ten support associates with a focus on process optimization. Best GLP memory: End of the year celebration social.

Grads2012

Krista Wymenga Landing role: Specialist, Acquisition Marketing Rotations Completed: BITS Quality Specialist Virgin Mobile National Events, Sponsorship and Live Experience Fibe TV Spot Markets Specialist Favourite quote: No one can make you feel inferior without your consent. Proudest accomplishment in GLP: Managing Virgin Mobile’s Q3 National campaign with Samsung. Best memory from GLP: Virgin Mobile post 4PM.

Lianna Noh Landing role: Analyst, Pricing Rotations Completed: Leadership Development Specialist Mobile Device Trade-In Specialist Favourite quote: If you do not ask, the answer will ALWAYS be NO! Proudest accomplishment in GLP: Landing! Best memory from GLP: The 2.0 pub crawl on Ossington in which we “magically” became friends.

Lucy Gao Landing Role: Specialist, Marketing Campaigns Rotations Completed: BRS Retail Support Specialist Virgin Mobile Web Content Analyst Favourite Quote: Collect moments, not things. Proudest GLP Accomplishment: Landing at Virgin Mobile :) Best GLP Memory: Early days in Fibe TV tech support: 192.168.2.1, make busy, mozzarella firefox and all the other amazing memories!

Grads 2012

Maha Matin Landing Role: Specialist, Pricing Rotations Completed: Loyalty & Retention Adjustments Specialist Virgin Mobile Pricing Specialist Favourite Quote: A lion doesn’t concern himself with the opinions of sheep. Proudest GLP Accomplishment: Teaching Kitty what a true DESI is. Favourite GLP Memory: Included in my muddled memories - scream sessions, socials, Muskoka, and meeting my people.

Marielle Chartier Henault Rotations Completed: Fibe TV Marketing Specialist Corporate Customer Care Team Leader Community Investment Manager Favourite quote: Note to self … SOMEDAY is not a day of the week. Proudest GLP accomplishment: Hosting Nancy Tichbon’s roadshow as her master in ceremony in front of 60 leaders. Best GLP memory: Onboarding experience, Grad Summit in Toronto, Bell Media Day, archive tour, and socials.

Grads2012

Matt Boswick Landing Role: Communications Specialist Rotations Completed: Project Design and Delivery Leader Special Projects Officer Favourite Quote: There is a thin line between being a hero and being a memory. Proudest GLP Accomplishment: Leading the Walk So Kids Can Talk fundraiser for two years. Favourite GLP Memory: Amazing birthday cupcakes and eChat cottage weekend!

Matt Cullingham Landing role: Project Manager, CEPPD Technical Support and NPI Rotations Completed: CEPPD Technical Support Specialist Corporate Stores Sales & Marketing Support Specialist Favourite quote: Don’t be afraid to give up the good to go for the great. Proudest accomplishment in GLP: Monthly Chronic Caller Analysis. Best memory from GLP: #unsubscribe

Megan Giajnorio Landing role: Analyst, Strategic Pricing Rotations Completed: BRS Retention Analyst Project Design & Delivery Leader Digital Strategy Specialist Favourite quote: There may be people who have more talent than you, but there’s no excuse for anyone to work harder than you. Proudest accomplishment in GLP: Managing the self serve program’s ‘digital channel shift’ core strategy. Best memory from GLP: ‘Unsubscribe’

Moharyar Ali Landing Role: Product Manager, Big Data Services Rotations Completed: Business Intelligence Analyst Mobile TV Product Manager Favourite Quote: Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary. Proudest GLP Accomplishment: Coming 1st place in the GLP Laser Tag tournament. Best GLP Memory: Winning laser tag!

Grads 2012

Morgan Campbell Landing Role: Specialist, Business Strategy Rotations Completed: Mobile Accessories Analyst Mobility Campaign Marketing and Analytics Specialist Favourite Quote: When you know your game, and you know where you've got to take them, sometimes you just have to put your head down and just drive through the walls and just stop listening to all the people who tell you that it can't be done. Proudest GLP Accomplishment: 5th Bellement productions. Favourite GLP Memory: GLP Christmas parties.

Olivia Stille Landing Role: TBD Rotations Completed: Desktop Applications Project Design & Delivery Leader Clara’s Big Ride Logistics & Relationship Management Coordinator Favourite quote: Climb mountains not so the world can see you but so you can see the world. Proudest GLP accomplishment: Sitting on Parliament Hill on Canada Day after the “Big Ride”, and the 110 day tour across the country supporting mental health. Best GLP memory: Blue Mountain 2014!

Grads2012

Patricia Melville Landing Role: Manager, Leadership Development Rotations Completed: Consumer Pricing Specialist Leadership Development Specialist Base Marketing Specialist Favourite Quote: Step with care and great tact. And remember that life’s a great balancing act. Proudest GLP Accomplishment: Recruiting 32 new grads for the Graduate Leadership Program and 29 interns for the Customer Ops Summer Intern Program. Favourite GLP Memory: Training for the Call Centre was such a fun time! Going out for lunches, watching movies … Best way to bond with my fibies!

Reema Surani Landing role: Project Manager Rotations Completed: Credit Analyst Quality & Insight Analyst Favourite quote: If you can dream it, you can do it. Proudest accomplishment in GLP: Got the opportunity to be interviewed by Talent Egg representing the GLP and internship program at Bell. Best memory from GLP: Blue Mountain trip with team eChat!

Richard Kapupu Landing role: Analyst, Business Intelligence Rotations Completed: Privilege & Fibe TV Insight Support Small Business Pricing Specialist Favourite quote: It’s not what happens to you that affects your life but your reaction to it. Proudest accomplishment in GLP: Taking the initiative to conduct week-in-the-life-of-a-TL study for Fibe TV and Satellite TLs’ activities based at Wynford Drive. Best memory from GLP: Product & Pricing team offsite in Blue Mountain in November 2013.

Samantha Brown Landing Role: Specialist, Acquisition Marketing (Retail) Rotations Completed: Customer and Business Care Communications Specialist Residential Services Retail Marketing Specialist Favourite Quote: Twenty years from now, you will be more disappointed by the things that you didn’t do than by the ones you did do. Proudest GLP Accomplishment: Emceeing the very first Care Superstar Awards Gala at the Ritz-Carlton Toronto (May 2013) Best GLP Memory: Winning the gold medal at the GWN Industry Cup with the Bell GGLP Dragon Boat Team (September 2013)

Grads 2012

Sarah Levin Landing Role: Product Manager Rotations Completed: Loyalty & Retention Specialist Digital Strategy & Experience Marketing Analyst Product Management Device Trade-In Specialist Favourite Quote: People often say that motivation doesn’t last. Well, neither does bathing - that’s why we recommend it daily Proudest GLP Accomplishment: Helping launch the GLP CEPPD stream Favourite GLP Memory: All of our GLP trips & socials!

Timothy Cheung Landing Role: Specialist, Business Strategy Rotations Completed: Collections Operations Insight Specialist Fibe TV L1 Tech Support Team Lead Business Intelligence Analyst Favourite quote: For of all the sad words of tongue and pen, the saddest are these: “It might have been!” Proudest GLP accomplishment: Being the first GLP to take on a Team Lead role. Best GLP memory: Trampoline Dodgeball.

Grads2012

Will Robertson Landing Role: Product Manager, Mobile Commerce Rotations Completed: VOIP & VoLTE Product Specialist Risk Management Program Manager Favourite Quote: Be so good they can’t ignore you. Proudest GLP Accomplishment: Demoing a product I was responsible for to Wade, Adel and Nauby. Favourite GLP Memory: Celebrating the end of Call Centre with the 2.0s.

Yousef El Rayyes Landing role: Specialist, ARPU Advocacy Rotations Completed: Bell.ca and NCS Performance Management Analyst Data Strategy Specialist Favourite quote: If you are going to be thinking, you may as well think big. Proudest accomplishment in GLP: Rebuilding the eChat compensation plan. Best memory from GLP: The time we brainstormed our “Favourite GLP Memory” for the Grad Yearbook.

Zayyan Chowdhury Landing role: Specialist, ARPU Advocacy Rotations Completed: BRS Sales Process Performance Specialist Take To Market Project Design & Delivery Leader Mobile Products & Pricing Consumer Pricing Specialist Favourite quote: Live as if you were to die tomorrow. Learn as if you were to live forever. Proudest accomplishment in GLP: Learning to ski! (Full credit to Rahim Lalani!) ‘Spotlight on Success’ and personal recognition from Domenica and Care Directors for flawless execution. Best memory from GLP: #Fibe cottage weekend, #BellBlue2013, Brazil World Cup trip.

Grads 2012

Our Support Team

Tegan Monaco Favourite GLP Memory: My proudest memory with the GLP has been the on-boarding activities, specifically on the first day when our new grads join Bell and are excited to get started. It has always been a proud moment watching all of the new grads interact with the Executives and watch them participate in our team building sessions after meeting them back on campus the year before. Another recent memory was seeing all of the grads at our recent Grad Alumni event - will be great to see our cohorts of grads grow throughout the organization here at Bell! !List of Jobs done at Bell/Virgin: 1. Virgin – HR Manager, Manager, Trainings & Communications, Project Manager (3 years) 2. Bell – Manager, Leadership Development (3 years) Favourite Quote: “The remarkable thing is that we have a choice everyday regarding the attitude we embrace for that day. We cannot change our past, we cannot change the fact that people act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one thing we have, and that is our attitude. Life is 10% what happens to you and 90% how you react to it”. Charles R. Swindoll Proudest Accomplishment: Achieving my B. Comm in Human Resources at Ryerson and attaining my CHRP designation, and successfully moving into a position within the Human Resources organization leading the campus strategy for all of Bell.

Vicky Kalantzis Paljug Favourite/Proudest GLP Memory: My favourite GLP memory was watching the grads act out DISC profiles during their on boarding … so many laughs! My proudest GLP memory is watching each Grad land in their respective roles while reflecting on their journey in the GLP. List of Jobs done at Bell: Sales Consultant, Reverse Logistics Analyst, Reverse Logistics - National Accounts Specialist, Product Supply Specialist, Planning Specialist, Human Resources Advisor, Leadership Development Specialist, Senior Manager Leadership Development (15 years) Favourite Quote: “If your actions inspire others to dream more, learn more, do more and become more, you are a leader”. John Quincy Adams Proudest Accomplishment: Achieving my CHRP designation and most recently taking on the role to lead the Graduate Leadership program. From a personal perspective, my 3 sweet boys and hubby!.

GOOD TIMESCELEBRATE

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1: Sarah Levin 2: Komail Naqvi 3: Maha Matin 4: Timothy Cheung 5: Kitty Law 6: Matt Boswick 7: Patricia Melville 8: Moe Ali 9: Lucy Gao 10: Zayyan Chowdhury 11: Marielle Cartier Henault 12: Krista Wymenga 13: Ashley Whelan

14: Jaclyn Leebosh 15: Alexia Hamel 16: Anne-Claude Gendron 17: Keith Chan 18: Samantha Brown 19: Greg MacGirr 20: Megan Giajnorio 21: Babak Dardashti 22: David Kalinowsky 23: Olivia Stille 24: Matt Cullingham 25: Daniel Lau 26: Reema Surani 27: Morgan Campbell 28: Lianna Noh 29: Will Robertson 30: Yousef El Rayyes

31: Ann Lee 32: Angela Chen 33: Jason Stevens

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Most Likely ToTravel The World Become Famous Become CEO of Bell

Be on the Cover of People Magazine

Move to a Different Country

Get ID’d when they’re 30

Have Their Own TV Show

Become Rich Overnight Win Master Chef End Up on the Cover of Forbes Magazine

Have the First GLP Baby

Survive the Zombie Apocalypse

Invent Something Totally Useless

Fall Asleep at a Party

Most Likely ToSave the Planet Have A LOT of Pets Become Best Friends with

Rob Ford

Go on a Reality TV Show

Own a Helicopter

Invent the Next Super Phone

Autographs

Autographs

Autographs