2012 Calgary & Area Labour Market Annual Report€¦ · Calgary & Area Labour Market Report -...

Annual

2012

Calgary & AreaLabour Market Report

............................................................................................................................Introduction 1.............................................................................................................Organization of the Report 1

.........................................................................................................................The Economy 2...........................................................................................................Global and U.S. Economies 2

........................................................................................................................Canadian Economy 4............................................................................................................................Alberta Economy 6

...............................................................................................................Calgary Region Economy 9.................................................................................................Trends in the Labour Market 12

.........................................................................................................................................Canada 12..........................................................................................................................................Alberta 17

...................................................................................Calgary Census Metropolitan Area (CMA) 22.........................................................................................Calgary & Area Employer Survey 26

................................................................................................Summary of 2012 Survey Results 26................................................................................................................Job Bank Analysis 48

.................................................................................................................................Calgary (city) 48..............................................................................................Communities Surrounding Calgary 51

....................................................................................................................Banff/Canmore Area 53...........................................................................................................................Appendix A 56

....................................................................................................................Survey Methodology 56

Calgary & Area Labour Market Report - Annual 2012

Alberta Human Services

Contents

IntroductionAlberta Human Services provides career and labour market information products and resources, with both a provincial and local/regional focus, in order that Albertans have the skills, supports and information they need to succeed in the labour market.

This report provides labour market information and analysis for use by Albertans in learning about the labour market and career planning; by employers and industry in understanding and addressing labour market issues; and by the Alberta Human Services Calgary Region in strategic planning for programs and services.

Organization of the Report This report contains the following information:

Economic Overview – The Calgary region’s economy is influenced by global economic conditions, and by economic drivers in the Canadian economy and elsewhere in Alberta. This section provides information on economic activity in 2012.

Trends in the Labour Market – This section examines labour market information for Canada, Alberta and the Calgary Census Metropolitan Area (CMA) in 2012.

Calgary and Area Employer Survey – For each quarter of 2012, a survey was conducted of Calgary and area employers. The purpose of the survey was to gather information on recruitment and retention practices and various other employment issues employers in the region were facing. This section summarizes findings from surveys conducted in 2012 of 816 Calgary and area employers.

Job Bank Analysis – This section provides a summary of jobs posted to the Job Bank in 2012.

Disclaimer

Alberta Human Services has made every effort to ensure that the information contained in this report is reliable, but makes no guarantee of its accuracy or completeness. The user of any information in this report accepts full responsibility and risk of loss resulting from decisions made by the user.


Alberta Human Services 1

The EconomyAn overview is provided in this section of global economic conditions, economic drivers in the national economy and in the provincial economy, and economic activity in the Calgary region in 2012.

Global and U.S. EconomiesThe world economy continued to struggle in 2012. It was a year of weak growth for many developed economies and a year of slowing economic growth for developing countries.

The policy uncertainty in the United States and sovereign debt crisis in Europe in 2012 put downward pressure on investment and hiring in these regions, resulting in a drop in demand for manufactured goods from developing countries, mainly China. This has resulted in lower commodity prices, which affects resource-rich economies such as Canada. In 2012, global gross domestic product (GDP) growth decelerated to an estimated 3.2 per cent, following growth of 3.9 per cent in 2011.1

World Gross Domestic Product (GDP) Growth Forecast

Source: International Monetary Fund, World Economic Outlook, January 2013 Update

Growth in advanced economies slowed to 1.3 per cent in 2012, after advancing 1.6 per cent in 2011. Among the G7 countries2, the U.S. had the highest GDP growth rate in 2012 at 2.2 per cent, followed by Canada and Japan (+2.0 per cent), Germany (+0.9 per cent) and France (+0.2 per cent). The economies of Italy (-2.1 per cent), and the United KIngdom (-0.2 per cent) contracted in 2012. In 2013, annualized GDP growth of advanced economies as a whole is projected to show marginal improvement and average 1.4 per cent. Growth of 2.2 per cent is forecast for 2014, with all G7 countries projected to post positive grow rates.3

3.9%!

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1 International Monetary Fund, World Economic Outlook Report, January 2013 Update.2 Canada, France, Germany, Italy, Japan, United Kingdom and the United States.3 International Monetary Fund, World Economic Outlook Report, January 2013 Update.

GDP growth in emerging and developing economies also eased to 5.1 per cent in 2012, the slowest in 10 years and mainly a result of weaker demand from advanced economies. This followed an increase of 6.3 per cent in 2011 and 7.3 per cent in 2010.. Growth in China slowed to 7.8 per cent in 2012, after advancing 9.3 per cent in 2011. Output in India also moderated, advancing 4.5 per cent in 2012, down from 7.9 per cent the previous year. Growth in emerging and developing economies is not forecast to return to the elevated rates recorded in 2010-11, but is on track to advance to 5.5 per cent in 2013 and 5.9 per cent in 2014.4

Real GDP in the U.S. rose 2.2 per cent in 2012, compared with an increase of 1.8 per cent in 2011. This was mainly due to positive contributions from personal consumption expenditures, exports, residential and non-residential fixed investment and private inventory investment. Decreased government spending and an increase in imports, which are counted against the calculation of GDP, partially offset the gains.5 Growth in the U.S. is forecast to average 2.0 per cent in 2013. A supportive financial market environment and the turnaround in the housing market are expected to boost consumption growth in 2013.

“The main reason for optimism is the ongoing recovery in the housing market. 2012 was a good year for the housing sector. Home prices rose, foreclosures and delinquencies fell, and housing construction rebounded. After six straight years of subtracting from economic activity, residential construction investment added 0.3 percentage points to real GDP growth in 2012.” 6

Since housing starts in the U.S. are still 40 per cent below their long-run average, TD Economics projects residential investment will directly add 0.4 percentage points to U.S. growth in 2013 and an additional 0.5 percentage points the following year. Subsequently, construction employment is forecast to increase by 400,000 annually. In addition, the wealth effect from increasing house prices is projected to add 0.2 percentage points annually to U.S. growth over 2013-14.7

On the labour market front, employment in the U.S. increased by 2.2 million and was spread among most major industries. Private sector employers in the U.S. added 2.27 million workers, which was offset by 76,000 job losses in the public sector. As a result, the unemployment rate in the U.S. declined to 8.1 per cent in 2012, from 8.9 per cent the previous year.8

With the exception of the information and utilities sectors, which were essentially unchanged year-over-year, employment rose in the remaining major U.S. private sector industries in 2012. Sixty per cent of the employment growth, however, came from three major sectors - professional and business services (+564,000), education and healthcare (+416,000) and leisure and hospitality (+360,000).

Employment in the retail trade sector rose by 230,000 in 2012, its third consecutive year of increases. Half of the 2012 employment growth in retail trade occurred in clothing and clothing accessories stores and in food and beverage stores.9 The manufacturing sector also had another year of modest employment gains in 2012, adding 154,000 new workers. Since the 1970s, manufacturing employment in the U.S. has essentially failed to recover from its downturns. During its most recent downturn from August 2004 - February 2010, the manufacturing industry lost approximately 3 million jobs. As of the end of December 2012, the industry has recovered just under 500,000 of them.10



4 International Monetary Fund, World Economic Outlook Report, January 2013 Update.5 U.S. Department of Commerce, Bureau of Economic Analysis, National Income and Project Accounts Gross Domestic Product, 4th quarter 2012 and annual 2012 (third estimate), March 28, 2013.6 TD Economics, Quarterly Economic Forecast, U.S. Outlook: Faster Growth is Waiting in the Wings, March 19, 2013, p.3.7 Ibid.8 Bureau of Labour Statistics, Regional and State Unemployment- 2012 Annual Averages, March 1, 2013.9 Bureau of Labour Statistics, Monthly Labour Review, Payroll Employment in 2012, March 2013.10 Ibid.

Public sector employment in the U.S. continued to decline in 2012, with a loss of 76,000 jobs. The U.S. Postal Service lost 16,000 workers in 2012, its fifth consecutive year of employment declines. Since 2008, the Postal Service has lost over 17 per cent of its entire workforce.11

Distribution of Private Sector Employment Gains in the United StatesSeasonally Adjusted, December 2011–December 2012 (Thousands)

Source: Bureau of Labour Statistics, Monthly Labour Review, Payroll Employment in 2012, March 2013.

The number of unemployed persons in the U.S. stood at 12.2 million in December 2012, down from 13.1 million at the end of 2011. The number of long-term unemployed persons (those jobless for 27 weeks or more) declined to 39.1 per cent at year-end 2012, from 42.5 per cent in December 2011. In addition to the 12.2 million unemployed as of December 2012, there were 2.6 million people in the U.S that were marginally attached to the labour force, essentially unchanged from December 2011. These people were not in the labour force, wanted and were available for work, and had looked for work sometime in the previous 12 months. They were not counted as unemployed because they had not searched for work in the four weeks prior to the labour force survey.12

Canadian EconomyOverall, the Canadian economy expanded at a modest rate of 1.8 per cent in 2012, following growth of 2.6 per cent in 2011. Consumer spending slowed in 2012, growing 1.9 per cent year-over-year compared to 2.4 per cent in 2011. Trade volumes were also down considerably in 2012, with exports increasing by only 1.6 per cent year-over-year, compared to 4.6 per cent in 2011.13

“Canada’s economic fortunes have long been tied to our neighbour to the south, and the sluggish U.S. recovery has left an indelible mark on Canada’s export



11 Bureau of Labour Statistics, Monthly Labour Review, Payroll Employment in 2012, March 2013.12 Bureau of Labour Statistics, The Employment Situation, December 2012, January 4, 2013.13 Statistics Canada, The Daily, Canadian Economic Accounts, Fourth Quarter 2012 and December 2012, March 1, 2013.

performance. Exports account for about one-third of Canada’s GDP and roughly three quarters of exports are bound for the U.S. That share was greater than 80% at times prior to the recession. This has left Canadian exports below their pre-recession levels and they represent the missing piece in Canada’s economic recovery thus far.”14

All major industries posted positive growth rates in 2012, with the exception of public administration and arts, entertainment and recreation. The goods-producing sector increased its production 1.9 per cent while the output of the services-producing sector grew 1.8 per cent.

“Construction, notably residential building, and manufacturing, led by transportation equipment, were the main contributors to growth in goods production. Health care and social services, finance and insurance, professional services as well as wholesale and retail trade contributed to the increase in service producing industries. A labour dispute in professional hockey contributed to the decline in the arts and entertainment sector in 2012.” 15

Canada is expected to post moderate growth in 2013 before gaining strength in 2014. TD Economics projects the Canadian economy to advance 1.6 per cent in 2013. Exports are expected to pick up as the U.S. economy recovers, and growth of 2.6 per cent is forecast for Canada for 2014.16 The Conference Board of Canada presents a more optimistic scenario of a 2.2 per cent annualized increase in 2013, and a 2.7 per cent increase in 2014.17

Canada Real Gross Domestic Product(annualized percentage change from preceding period)

Source: Statistics Canada, Canadian Economic Accounts, TD Economics Quarterly Economic Forecast

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14 TD Economics, Quarterly Economic Forecast, Canada - Just Waiting on a Friend, March 19, 2013, p.2.15 Ibid.16 Ibid.17 The Conference Board of Canada, Canadian Outlook Winter Update 2013.

The key drivers of the Canadian economy are summarized below.

Canadian Dollar: The Canadian dollar averaged 1.00 cents US in 2012, up from an average of 99 cents US recorded in 2011.18 The steady appreciation of the Canadian dollar over the course of the year was expected by forecasters, given Canada’s strong financial system, triple A credit rating and strong natural resource sector.19 Forecasters expect the Canadian dollar to remain strong through 2013, hovering near parity. Despite this, the Canadian export sector is projected to be one of the fastest growing segments of the economy over the last half of 2013 and into 2014, growing by 6.0 to 6.5 per cent annualized per quarter.20

Inflation: Inflation cooled along with Canada’s economy in 2012. Consumers in Canada paid 1.5 per cent more on average for the goods and services as reflected in the Consumer Price Index (CPI) in 2012, the lowest increase since 2009 when prices increased 0.3 per cent.21 Gasoline price increases slowed considerably in 2012, rising by only 2.5 per cent following gains of 20 per cent in 2011. Food prices increased 2.4 per cent on average in 2012. The Bank of Canada’s core index, which excludes eight of the CPI’s most volatile components (fruit, vegetables, gasoline, fuel oil, natural gas, mortgage interest, intercity transportation and tobacco products), increased 1.2 per cent in 2012, following an increase of 1.6 per cent in 2011.22

Interest Rates: The Bank of Canada (BoC) adjusts monetary policy by raising and lowering the target for the overnight rate, the interest rate at which major financial institutions borrow and lend one-day funds among themselves. The BoC kept the target for the overnight rate at 1.0 per cent throughout 2012. The Bank’s key lending rate has been at 1.0 per cent since September 2010. Forecasters expect the overnight rate to remain at 1.0 per cent throughout 2013, against a backdrop of soft economic growth and muted inflation. According to RBC Economics, “there is little urgency for the BoC to begin withdrawing stimulus, and it is likely that policy will remain on hold until the second half of 2014.”23

Population: Canada’s population increased by 384,800 or 1.1 per cent year-over-year and reached 35.06 million in 2012. Net international migration was estimated at 257,174 and accounted for two-thirds of Canada’s population growth in 2012. Natural increase (births minus deaths) was estimated at 127,584 in 2012, down slightly from 133,175 in 2011.24

Alberta EconomyThe Alberta economy continued to outperform all other provinces in 2012, despite year-over-year declines in natural gas prices and drilling activity. Economic growth in the province was estimated at 3.4 per cent in 2012, significantly higher than the national growth rate of 1.8 per cent .2526 Crude oil production in the province was up nearly 10 per cent in 201227 and is expected to gain additional strength in 2013. Wholesale sales and manufacturing activity were fueled by healthy capital investment in 2012, and Alberta’s population grew at more than double the national growth rate.28



18 Bank of Canada, Monthly Average Exchange Rates. Retrieved from http://www.bankofcanada.ca/rates/exchange/monthly-average-lookup/19 TD Economics, Dollars & Sense, December 14, 2012.20 TD Economics, Quarterly Economic Forecast, December 13, 2012, p.4.21 Statistics Canada, The Consumer Price Index - December 2012, Catalogue no. 62-001-X.22 Ibid.23 RBC Economics, Financial Markets Monthly, April 5, 2013, p.1.24 Statistics Canada, Quarterly Demographic Estimates, October to December 2012, Catalogue no. 91-002-X, March 2013.25 The Conference Board of Canada, Metropolitan Outlook 1: Winter 2013, Economic Insights into 13 Canadian Metropolitan Economies, March 2013.26 Statistics Canada, Quarterly Demographic Estimates, October to December 2012, Catalogue no. 91-002-X, March 2013.27 Government of Alberta, Monthly Economic Review, March 2013, p.8.28 Statistics Canada, Quarterly Demographic Estimates, October to December 2012, Catalogue no. 91-002-X, March 2013.

Healthy increases in employment and earnings fed demand for housing, with housing starts increasing 30 per cent year-over-year.

Economic growth in Alberta is expected to moderate somewhat over the next two years, but is forecast to remain above the national average over this time period. Real GDP is Alberta is projected to increase 3.0 per cent in 2013 and 3.3 per cent in 2014.29

The key drivers of the Alberta economy are summarized below.

Energy Industry: After a strong start to the year, the price of West Texas Intermediate (WTI) crude oil dropped below $100 U.S. per barrel in May 2012, spending the remainder of the year in the $85 to $95 U.S. per barrel range. Overall, the price of WTI crude oil averaged $94 U.S. per barrel in 2012, down 1.0 per cent from an average of $95 U.S. per barrel in 2011.30 The U.S. Energy Information Administration is forecasting WTI crude oil will average $94 U.S. per barrel in 2013 and $92 U.S. per barrel in 2014.31 Plagued by insufficient pipeline capacity, Alberta’s oil patch faced problems in 2012 getting its product to market. The resulting over-supply has driven the price for Western Canadian Select oil (WSC) more than $30 U.S. per barrel below that for WTI crude. Alberta’s budget, released in the first quarter of 2012, assumed WCS oil prices would average $84 U.S. per barrel over fiscal 2012-13, however prices averaged closer to $70 U.S. per barrel since then. According to a report by RBC Economics, recent comments from the Premier are suggesting an estimated $6 billion revenue shortfall in 2013-14 due to lower oil royalties.32

Depressed natural gas prices continued to dominate in 2012, a result of record high storage levels and an over supply in North America. The Alberta Natural Gas Reference Price (ARP)33 averaged $2.25 C$/Mcf in 2012, down from an average of $3.46 C$/Mcf in 2011.34 AJM Deloitte is forecasting the ARP will average $3.10 C$/Mcf in 2013 and $3.50 C$/Mcf in 2014.35

Following a 38 per cent increase in 2011, the average number of active drilling rigs in Alberta declined by 13 per cent year-over-year to 250 active rigs in 2012. The rig utilization rate in Alberta, defined as the share of active rigs in all available rigs, dropped to 41 per cent in 2012, from 51 per cent the previous year.36

Inflation: Consumer prices in Alberta, as measured by the all-items Consumer Price Index (CPI), increased at a modest 1.1 per cent in 2012. Falling electricity prices played a significant role in keeping Alberta’s inflation low throughout the year. Nationally, the annual average increase in consumer prices was 1.5 per cent, with Alberta and British Columbia sharing the lowest annual increases.37 For 2013, RBC Economics is forecasting inflation in Canada to average 1.5 per cent.38 Alberta and New Brunswick are projected to have the third lowest inflation rate in the country in 2013 at 1.6 per cent, after British Columbia (+0.7 per cent) and Ontario (+1.5 per cent).39



29 The Conference Board of Canada, Metropolitan Outlook 1: Winter 2013, Economic Insights into 13 Canadian Metropolitan Economies, March 2013.30 Government of Alberta, Monthly Economic Review, February 2013, p.20.31 U.S. Energy Information Administration, Short Term Energy Outlook, March 2013.32 RBC Economics, Macroeconomics Impact of the WCS/WTI/Brent crude oil price differentials, January 2013,33 The Alberta Natural Gas Reference Price is a monthly weighted average field price of all Alberta gas sales, as determined by the Alberta Department of Energy through a survey of actual sales transactions. This price is used for royalty purposes.34 Deloitte Resource Evaluation & Advisory, Canadian Domestic Price Forecast, March 31, 2013.35 Ibid.36 Government of Alberta, Monthly Economic Review, February 2013.37 Statistics Canada, CANSIM table 326-0021.38 RBC Economics, Economic Forecast Detail - Canada, April 2013.39 RBC Economics, Provincial Outlook, March 2013.

Housing Market: After declining 5.0 per cent in 2011, housing starts in Alberta increased 30 per cent year-over-year to 33,400 units in 2012. Multi-family starts increased 51 per cent to 15,900 units in 2012, the strongest performance in five years, while single-family starts rose 15 per cent to 17,500 units.40 Housing starts in Alberta are forecast to decline 5.0 per cent in 2013 to 31,800 units. According to Canada Mortgage and Housing Corporation (CMHC), “the rapid pace of growth has added to supply that will compete with new presales over the forecast period and temper the pace of new projects.”41

The number of existing homes sold in Alberta as reported by the Multiple Listing Service (MLS) increased 12 per cent year-over-year to 60,400 units in 2012. The average MLS resale price in Alberta increased 2.8 per cent to $363,200 in 2012.42 MLS sales are forecast to increase 1.0 per cent in 2013 to 61,000 units with the average MLS resale price projected to reach $371,200.43

Increased levels of employment and gains in net migration pushed the average apartment vacancy rate in Alberta down to 2.0 per cent in 2012, from 3.4 per cent the previous year. As a result, the average rent for a two-bedroom apartment increased to $1,085 per month in 2012, from $1,044 per month in 2011.44

Retail and Wholesale Sales: Retail sales in Alberta increased 7.6 per cent year-over-year and reached an estimated $68.8 billion in 2012, led by healthy growth in motor and recreational vehicle sales (+15 per cent) and clothing and accessories sales (+8.5 per cent). Alberta’s rate of growth in retail sales was the highest in the country in 2012 and was more than triple the national average of 2.5 per cent.45

Wholesale sales in Alberta reached $77.7 billion in 2012, up 11 per cent from 2011. Alberta’s rate of growth in wholesale sales was also the highest in Canada in 2012 and was more than double the national average of 4.4 per cent.46

Building Permits: The value of building permits issued in Alberta totaled $14.7 billion in 2012, up 15 per cent from 2011. The main driver of this increase was an 18 per cent growth recorded in the residential sector. In 2012, Alberta accounted for 18 per cent of the $80.9 billion worth of building permits issued in Canada. 47

Average Weekly Earnings: The average weekly earnings of Alberta payroll employees increased 3.3 per cent year-over-year to $1,073. This followed a 4.7 per cent gain in 2011. Throughout 2012, Alberta continued to have the highest average weekly earnings across all provinces, and was 20 per cent higher than the national average of $897.48

Employment Insurance: The average number of Albertans receiving regular Employment Insurance (EI) benefits declined 23 per cent in 2012, reaching a four- year low of 26,708. Nationally, the average number of persons receiving regular EI benefits declined 8.1 per cent to 531,288 over the same time period.49 In 2012, Alberta accounted for only 5.0 per cent of



40 Canada Mortgage and Housing Corporation, Housing Market Outlook, Prairie Region Highlights, Released First Quarter 2013.41 Ibid, p.2.42 Ibid, p.6.43 Ibid.44 Canada Mortgage and Housing Corporation, Rental Market Report, Alberta Highlights, Fall 2012.45 Statistics Canada, CANSIM table 080-0020.46 Statistics Canada, CANSIM table 081-0011.47 Statistics Canada, CANSIM table 026-0006.48 Statistics Canada, CANSIM table 281-0028.49 Statistics Canada, CANSIM table 276-0001.

Canadians receiving regular EI benefits, even though the province’s share of Canada’s labour force was 12 per cent.50

Population: Alberta’s population increased by 115,850 or 3.0 per cent in 2012 to an estimated 3.93 million, more than double the national growth rate of 1.1 per cent. Net interprovincial migration was estimated at 45,718 in 2012 and accounted for 40 per cent of Alberta’s annual population growth. This was up significantly from 2011 when Alberta welcomed 19,150 net interprovincial migrants. Net international migration totaled 40,260 in 2012, accounting for 35 per cent of the provinces growth, while natural increase, estimated at 29,865 accounted for the remaining growth. 51 Alberta led the country in terms of population growth rate in 2012, followed by Saskatchewan (+2.0 per cent) and Manitoba (+1.2 per cent).52 Alberta had the fourth largest population in Canada in 2012, after Ontario (13.6 million), Quebec (8.1 million) and British Columbia (4.6 million). Should the populations of B.C. and Alberta continue to grow at the same rate as 2012, (B.C.’s population growth rate was only 0.8 per cent in 2012), Alberta will become the third largest province in Canada within eight years.53

Calgary Region EconomyFollowing growth of 5.2 per cent in 2011, real GDP in the Calgary Census Metropolitan Area (CMA) expanded by 3.3 per cent in 2012. While economic growth moderated, Calgary still recorded the fourth largest increase among major CMAs in Canada, according to the Conference Board of Canada.54 Edmonton posted the largest GDP growth rate in 2012 at 4.4 per cent, followed by Regina (4.2 per cent) and Kitchener–Cambridge–Waterloo (3.9 per cent).

According to the City of Calgary’s most recent economic forecast, real GDP in the Calgary Economic Region (CER) is projected to expand by 3.0 per cent in 2013 and by 4.0 per cent in 2014. By 2017, economic growth in the CER is expected to ease to 3.6 per cent, as a result of tight labour market conditions.55

The key contributory influences on the Calgary region economy are described below.

Inflation: Consumer prices in the Calgary CMA rose 1.0 per cent in 2012. This was down from a 2.2 percent increase in 2011.56 Calgary recorded one of the lowest inflation rates in the country in 2012, joined by Thunder Bay (+0.9 per cent) and Victoria (+1.0 per cent). The largest gains were recorded in Quebec City (+2.2 per cent), St. John’s (+2.1 per cent) and Montreal (+2.0 per cent).57 The Conference Board of Canada is projecting Calgary’s inflation rate will average 2.4 per cent in 2013 and 2.2 per cent in 2014.58



50 Government of Alberta, Economic Dashboard, Employment Insurance, Retrieved from economicdashboard.albertacanada.com.51 Statistics Canada, Quarterly Demographic Estimates, October to December 2012, Catalogue no. 91-002-X, March 2013.52 Ibid.53 ATB Financial, Daily Economic Comment, Alberta's population growth is best in the west, March 22, 2013.54 The Conference Board of Canada, Metropolitan Outlook 1: Winter 2013, Economic Insights into 13 Canadian Metropolitan Economies, March 2013.55 The City of Calgary, Calgary & Region Economic Outlook 2012 - 2017, Fall 2012.56 Statistics Canada, CANSIM table 326-0021 - Consumer Price Index (CPI), 2009 basket, annual (2002=100 unless otherwise noted), CANSIM (database). 57 The Conference Board of Canada, Metropolitan Outlook 1: Winter 2013, Economic Insights into 13 Canadian Metropolitan Economies, March 2013.58 Ibid.

Housing Market: Housing starts in the Calgary CMA reached 12,841 units in 2012, a 38 per cent increase from the 9,292 units started in 2011. Calgary’s multi-family starts rose by 64 per cent to 6,880 units in 2012, while single-family starts rose 17 per cent to 5,961 units.59 The increase in housing demand in the Calgary CMA has been supported by strong full-time employment growth, rising incomes, low mortgage rates and a sharp increase in net migration. Housing starts in the Calgary CMA are expected to moderate over the next two years. CMHC is projecting total housing starts to decline by 8.0 per cent to 11,800 units in 2013. A 0.7 per cent increase in single-family starts is forecast to be offset by a 16 per cent decline in multi-family starts.60 Although economic growth is expected to continue to support demand, employment growth and net migration are forecast to moderate.61 The number of existing homes sold in the Calgary CMA as measured by the Multiple Listing Service (MLS) totaled 26,634 units in 2012, an 18.6 per cent increase from 2011. Average residential resale prices increased 2.3 per cent annually to $412,315. CMHC is forecasting that MLS sales in the Calgary CMA will increase 1.4 per cent to 27,000 units in 2013. Average MLS resale prices are also expected to rise 2.6 per cent in 2013 to $423,000.62

Rental Market: Calgary’s apartment vacancy rate fell to 1.3 per cent in 2012, from 1.9 per cent in 2011, marking the third consecutive annual decline. The average rent for a two bedroom apartment in the Calgary CMA increased 6.1 per cent to $1,150 per month in 2012, from $1,084 per month the previous year. According to CMHC, “employment growth and higher incomes, supported by Calgary’s expanding economy, continued to attract migrants and increased demand for rental units.”63

Building Permits: Calgary contractors took out $5.25 billion in building permits in 2012, a 1.1 per cent increase from $5.19 billion worth of permits issued in 2011. The value of residential permits rose 20.1 per cent year-over-year to $3.27 billion, while the value of non-residential permits declined 19.8 per cent to $1.98 billion. The only component of the non-residential sector recording an increase in 2012 was the institutional and government permits, which rose 15 per cent. The total value of industrial permits in the Calgary CMA dropped 65 per cent in 2012, while the value of commercial permits was down 2.3 per cent.64

Non-Residential Building Construction: Total investment in non-residential building construction in the Calgary CMA rose 8.3 per cent year-over-year to $3.65 billion in 2012. A 29 per cent increase in commercial investment to $2.97 billion and a 103 per cent increase in industrial investment to $184 million was partially offset by a 49 per cent decline in institutional and governmental investment to $495 million. Calgary ranked third in terms of total investment in non-residential building construction among major metropolitan areas in Canada in 2012, behind Toronto ($9.61 billion) and Montreal ($4.48 billion).65

Office Market: Calgary’s office market absorbed 3.16 million square feet of space in 2012, resulting in the overall office vacancy rate dropping to 5.0 per cent at year-end, from 6.1 per cent in the final quarter of 2011. Vacancy in the downtown market declined to 2.5 per cent in 2012. The tightening of downtown market conditions in Calgary has resulted in a 27 per cent



59 Canada Mortgage and Housing Corporation, Housing Market Outlook Prairie Region Highlights, Released First Quarter 2013.60 Ibid.61 Canada Mortgage and Housing Corporation, Housing Market Outlook, Calgary CMA, Fall 2012,p.2.62 Canada Mortgage and Housing Corporation, Housing Market Outlook Prairie Region Highlights, Released First Quarter 2013.63 Canada Mortgage and Housing Corporation, Rental Market Report, Calgary CMA, Fall 2012, p.2.64 Government of Alberta, Monthly Economic Review, February 2013, p.6.65 Statistics Canada. Table 026-0016 - Investment in non-residential building construction, by type of building, province and census metropolitan area (CMA), quarterly (dollars), CANSIM (database).

increase in net asking rents over 2012.66 This has led to many of Calgary’s major downtown tenants moving to the suburbs. In September 2012, Imperial Oil announced it would be relocating to Quarry Park beginning in 2014, and in Q4 2012, CP Rail announced it would also be relocating its corporate head office to Odgen Yard by 2014. This will impact the Calgary office market in 2014 and 2015 by freeing up some space, however, vacancy rates are projected to remain relatively unchanged in 2013.67

Population: Calgary’s population reached an estimated 1,120,225 in 2012, according to results of the 2012 Civic Census.68 This represented an increase of 29,289 residents or 2.6 per cent from 2011. Net migration returned to similar levels seen in 2007 resulting in 19,658 additional people moving to Calgary. Net migration outpaced natural increase (+9,630 persons) by more than double in 2012. Calgary’s population is projected to increase by 139,000 people from 2012 to 2018, reaching a total of 1.259 million. Net migration is expected to decline over the forecast period, from 14,300 in 2012 to 11,100 in 2018, peaking at 15,000 in 2014. Natural increase is also expected to slowly decline from 9,900 in 2012 to 9,200 in 2018.69



66 Cushman & Wakefield, Marketbeat Office Snapshot Calgary AB. Q4 2012, p1 - 2.67 Ibid, p.1.68 The City of Calgary, 2012 Civic Census Results.69 The City of Calgary, Calgary and Region Economic Outlook 2012 - 2017, Fall 2012, p.13.

Trends in the Labour MarketThis section examines labour market information for Canada, Alberta, and the Calgary Region in 2012.

CanadaThe Canadian job market ended the year on a strong note, adding over 100,000 new jobs in the final quarter of 2012, compared to the previous quarter. Employment jumped by 59,000 in November and by 40,000 in December 2012, almost 10 times what the market had been expecting.70 December’s employment gain marked the fifth straight month the Canadian economy added jobs.

Overall, employment in Canada increased by 201,500 or 1.2 per cent in 2012.

Labour Force Survey Statistics - Canada

With the exception of New Brunswick, all provinces contributed to Canada’s employment gain in 2012. Alberta had the highest year-over-year employment growth rate in 2012 at 2.7 per cent, accounting for 28 per cent of the net new jobs in Canada. Employment in New Brunswick declined slightly by 600 or 0.2 per cent in 2012.

16,400,000 !

16,600,000 !

16,800,000 !

17,000,000 !

17,200,000 !

17,400,000 !

17,600,000 !

17,800,000 !

Jan-0

8!

May-08!

Sep-08!

Jan-0

9!

May-09!

Sep-09!

Jan-1

0!

May-10!

Sep-10!

Jan-1

1!

May-11!

Sep-11!

Jan-1

2!

May-12!

Sep-12!

Employment in Canada!

2011 2012 Annual Change

Percent Change

Population 27,987,300 28,314,700 327,400 1.2%Labour Force 18,699,400 18,876,100 176,700 0.9%

Employed 17,306,200 17,507,700 201,500 1.2%Unemployed 1,393,100 1,368,400 -24,700 -1.8%

Participation Rate 66.8% 66.7% -0.1% -Employment Rate 61.8% 61.8% 0.0% -Unemployment Rate 7.4% 7.2% -0.2% -

Canada

Source: Statistics Canada CANSIM Table 282–0002 – Labour force survey estimates (LFS)



70 CIBC Economics, Economic Flash! Canadian December Employment: It’s Raining Jobs!, January 4, 2013.

2012 Change in Employment: Canada and Provinces (annual change)

Source: Statistics Canada

The majority of forecasters are projecting employment growth in Canada to average 1.4 per cent over 2013-2014. RBC Economics is forecasting Saskatchewan, Alberta and Newfoundland and Labrador to lead employment growth over this time period.71

“December 2012 capped off another strong year of employment gains with 310,000 jobs created in 2012 [Dec 2011 - Dec 2012]. In early 2013, the saw-toothed pattern of recent years emerged with 22,000 job cuts announced in January and 51,000 jobs created in February. Volatility in the employment data aside, labour market conditions are healthy with gains concentrated in full-time positions in mid-to- high wage industries. Likely, the annual pace of job creation will slow as the economy grinds toward capacity. Still, we expect employment levels to increase by 200,000 to 250,000 in both 2013 and 2014, and the unemployment rate to break below 7% at the end of this year and remain there in 2014.”72

-600!

800!

2,700!

5,100!

5,600!

11,200!

30,800!

37,800!

52,400!

55,500!

201,500!

-30,000! 0! 30,000! 60,000! 90,000! 120,000! 150,000! 180,000! 210,000!

NB!

PE!

NS!

NL!

MN!

SK!

QB!

BC!

ON!

AB!

Canada!



71 RBC Economics, Provincial Outlook, March 2013.72 RBC Economics, Economic and Financial Market Outlook, March 2013, p.6.

Employment Growth Forecast: Canada and Provinces(Annual % Change)

Source: RBC Economics, Provincial Outlook, March 2013.

UNEMPLOYMENTCanada’s unemployment rate averaged 7.2 per cent in 2012, down from 7.4 per cent in 2011. Alberta and Saskatchewan had the lowest unemployment rates in the country in 2012, both below 5.0 per cent. The majority of forecasters expect Canada’s unemployment rate to hover around 7.0 per cent in 2013, before falling below 7.0 per cent in 2014. Scotiabank is projecting Alberta and Saskatchewan to have the lowest unemployment rate in Canada in 2013 at 4.5 per cent. While the majority of the Atlantic provinces are expected to have double digit unemployment rates over 2013 - 2014, Nova Scotia’s unemployment rate is forecast to steadily decline to 8.3 per cent over this time period.

“Several positive events are emerging in Nova Scotia in 2013, including investments to prepare for its extensive shipbuilding contracts and the start-up of its new offshore natural gas field. However, with much of the ramp-up in activity likely in the second half of 2013, the full-year boost awaits 2014.”73

-3.0%!

-2.0%!

-1.0%!

0.0%!

1.0%!

2.0%!

3.0%!

Canada!

NL!

PE!

NS!

NB!

QC!

ON!

MB!

SK!

AB!

BC!

Ann

ual %

cha

nge!

2012! 2013f! 2014f!



73 Scotiabank, Global Economic Research, Global Forecast Update, February 28, 2013, p.6.

Unemployment Rate Forecast: Canada and Provinces(Annual % Change)

Source: Scotiabank, Global Economic Research, Global Forecast Update, Feb. 28, 2013.

EMPLOYMENT BY TYPE OF WORK, GENDER AND AGECanada’s employment increase in 2012 was driven entirely by a 1.6 per cent increase in full-time work, and a 1.4 per cent rise in paid employees, signaling an improvement in labour quality. Within the employee category, almost 168,000 jobs were created in the private sector, an increase of 1.5 per cent from 2011 Part-time employment declined by 0.5 per cent year-over-year, while the number of self-employed was down by 0.1 per cent.

There was little difference in job creation among men and women in 2012, with employment for men increasing by close to 103,000 or 1.1 per cent year-over-year and employment for women climbing by 99,000 or 1.2 per cent.

Among the age categories, most of the job creation in 2012 was among Canadians aged 55+. Employment rose by 4.2 per cent for those aged 55 - 64, and by a hefty 10.3 per cent for those aged 65 and older. Youth employment failed to make gains for a second consecutive year in 2012. Employment among youth aged 15 - 24 declined by over 42,000 or 1.7 per cent, following a modest gain of 19,000 or 0.8 per cent in 2011.

0.0%!

2.0%!

4.0%!

6.0%!

8.0%!

10.0%!

12.0%!

14.0%!

Canada!

NL!

PE!

NS!

NB!

QC!

ON!

MB!

SK!

AB!

BC!

Ann

ual %

cha

nge!

2012! 2013f! 2014f!



Employment in Canada by Type of Work, Gender and Age

EMPLOYMENT BY INDUSTRYThe services-producing industries in Canada accounted for two-thirds of the net job gains in 2012, increasing by 1.0 per cent. With the exception of the trade, professional, scientific and technical services and public administration industries, the remaining services-producing industries recorded increases in employment in 2012. The educational services (+5.6 per cent) and other services (+4.8 per cent) industries posted the highest growth rates in 2012. The trade industry shed just over 26,000 jobs in 2012, after losing 8,000 positions in 2011.

Employment in the goods-producing industries in Canada rose by 67,100 or 1.8 per cent in 2012. While all industries in the goods-producing category recorded annual employment gains, it was the mining and oil and gas industry that lead the way with a healthy 9.5 per cent increase.

Canada 2011 2012 Annual Change

Percent Change

Employment 17,306,200 17,507,700 201,500 1.2%Full–time 13,995,000 14,212,900 217,900 1.6%Part–time 3,311,200 3,294,800 -16,400 -0.5%Employees 14,635,800 14,841,100 205,300 1.4%

Public Sector 3,563,000 3,600,800 37,800 1.1%Private Sector 11,072,700 11,240,300 167,600 1.5%

Self-empoyed 2,670,400 2,666,600 -3,800 -0.1%Men 9,085,100 9,187,700 102,600 1.1%Women 8,221,100 8,320,000 98,900 1.2%15–24 years 2,470,600 2,428,200 -42,400 -1.7%25-54 years 11,771,300 11,852,900 81,600 0.7%55-64 years 2,534,600 2,642,300 107,700 4.2%65 years+ 529,700 584,300 54,600 10.3%Source: Statistics Canada CANSIM Tables 282–0038 and 282-0012 – Labour force survey estimates



Employment in Canada by Industry

Canada 2011 2012 Annual Change

Percent Change

All Industries 17,306,200 17,507,700 201,500 1.2%Goods-producing industries 3,804,900 3,872,000 67,100 1.8%Agriculture 305,600 309,200 3,600 1.2%Forestry, Fishing, Mining, Oil & Gas 337,200 369,100 31,900 9.5%Utilities 139,800 140,700 900 0.6%Construction 1,262,200 1,267,500 5,300 0.4%Manufacturing 1,760,200 1,785,500 25,300 1.4%Services-producing industries 13,501,300 13,635,700 134,400 1.0%Trade 2,669,900 2,643,800 -26,100 -1.0%Transportation and Warehousing 843,400 849,400 6,000 0.7%Finance, Insurance, Real Estate and Leasing 1,083,400 1,093,200 9,800 0.9%Professional, Scientific and Technical Services 1,309,200 1,299,300 -9,900 -0.8%Business, Building and Other Support Services 677,000 690,500 13,500 2.0%Educational Services 1,219,400 1,287,700 68,300 5.6%Health Care and Social Assistance 2,091,500 2,128,000 36,500 1.7%Information, Culture and Recreation 784,200 790,400 6,200 0.8%Accommodation and Food Services 1,093,400 1,102,400 9,000 0.8%Other Services 758,700 795,300 36,600 4.8%Public Administration 971,200 955,900 -15,300 -1.6%Source: Statistics Canada CANSIM Table 282–0008 – Labour force survey estimates (LFS)

AlbertaThe Alberta economy continued to create jobs in 2012, though the pace of growth was considerably slower than in 2011 (+3.8 per cent). Despite this slowdown, employment in the province still rose by 55,500 or 2.7 per cent in 2012, the strongest growth rate in the country and significantly above the national growth rate of 1.2 per cent.

“Despite the cooling trend, Alberta’s job market remains balanced—not too hot and not too cold. The moderation in job creation suggests the current labour shortages may ease up a bit. That would be a relief to many employers in the province.”74

Among the economic regions in Alberta, Calgary recorded the highest rate of employment growth in 2012 at 3.7 per cent, adding almost 29,000 new jobs. Edmonton was not far behind, posting employment growth of 3.5 per cent (or 24,100 new jobs). Employment in the Red Deer and Camrose-Drumheller regions was relatively unchanged year-over-year in 2012, while the Banff-Jasper-Rocky Mountain House and Athabasca-Grande Prairie-Peace River regions posted employment declines of 1.9 per cent and 2.2 per cent respectively.



74 ATB Financial, Daily Economic Comment, Job market cools its heels, January 4, 2013.

2012 Change in Employment: Alberta and Regions (annual change)


Alberta’s labour force participation rate, which represents the percentage of the population aged 15 years and over either employed or actively looking for employment, declined slightly to 73.4 per cent in 2012, from 73.7 per cent the previous year. The participation rate for Alberta men in 2012 was 79.6 per cent, compared to 67.0 per cent for women, down from 79.8 per cent and 67.3 per cent respectively in 2011.

“...the gap in gender participation [in Alberta] has closed dramatically. In 1976, the female participation rate hovered in the low 50 per cent range. Back then it was less common for women to be actively engaged in the workforce. But over the last 37 years, participation rates among women rose by some 15 percentage points, while the male rate has actually fallen a bit. Higher levels of post-secondary education, greater social acceptance and increased financial need within households have all contributed to more Alberta women joining the workforce.”75

Among the economic regions in Alberta, Wood Buffalo had the highest participation rate in 2012 at 80.2 per cent, while the Lethbridge-Medicine Hat region had the lowest participation rate at 68.3 per cent.

-2,900!

-1,000!

-400!

500!

2,100!

3,900!

24,100!

28,900!

55,500!

-20,000! 0! 20,000! 40,000! 60,000! 80,000!

Athabasca-Grande Prairie-Peace River!

Banff-Jasper-Rocky Mountain House!

Camrose-Drumheller!

Red Deer!

Wood Buffalo-Cold Lake!

Lethbridge-Medicine Hat!

Edmonton!

Calgary!

Alberta!



75 ATB Financial, Daily Economic Comment, Alberta adds jobs in February and decreases gender gap, March 8, 2013.

Labour Force Survey Statistics - Alberta

Alberta’s unemployment rate dropped by almost a full percentage point year-over-year, from 5.5 per cent in 2011 to 4.6 per cent in 2012. The Camrose-Drumheller and Banff-Jasper-Rocky Mountain House regions had the lowest unemployment rate in Alberta in 2012 at 3.8 per cent, while Red Deer had the highest unemployment rate at 5.0 per cent.

Unemployment Rates: Alberta and Regions - 2012


Another measure of the health of the labour market, along with the unemployment rate, is the average length of unemployment. The average duration of unemployment in Alberta dropped to 13.5 weeks in 2012, from 16.8 weeks the previous year. At the national level, the average duration of unemployment also declined by almost a full week, from 21.1 weeks in 2011 to 20.2 weeks in 2012. Prince Edward Island had the lowest average duration of unemployment in 2012 (13.0 weeks), followed by Alberta (13.5 weeks) and Saskatchewan (14.1 weeks). Quebec and Ontario had the highest figures in 2012 at around 22 weeks.76


Percent Change

Population 3,006,600 3,069,900 63,300 2.1%Labour Force 2,215,200 2,253,500 38,300 1.7%

Employed 2,094,100 2,149,600 55,500 2.7%Unemployed 121,000 103,800 (17,200) -14.2%

Participation Rate 73.7% 73.4% -0.3% -Employment Rate 69.7% 70.0% 0.3% -Unemployment Rate 5.5% 4.6% -0.9% -

Alberta

Source: Statistics Canada CANSIM Table 282–0002 – Labour force survey estimates (LFS)

3.8%!

3.8%!

4.5%!

4.6%!

4.6%!

4.6%!

4.6%!

4.8%!

5.0%!

0.0%! 1.0%! 2.0%! 3.0%! 4.0%! 5.0%! 6.0%!

Camrose - Drumheller!

Banff - Jasper - Rocky Mountain House!

Wood Buffalo!

Athabasca-Grande Prairie-Peace River!

Lethbridge - Medicine Hat!

Edmonton!

Alberta!

Calgary!

Red Deer!



76 Statistics Canada, CANSIM table 282-0048.

The number of long term unemployed persons in Alberta (those who are jobless for 27 weeks or more) dropped to 13,200 in 2012, from 20,100 in 2011, accounting for 13 per cent of the total unemployed in the province. This was down from 2011, when the number of long-term unemployed persons accounted for 17 per cent of the unemployed.77

Employment in Alberta is projected to increase by 2.1 per cent in 2013 and by 2.2 per cent in 2014, translating into nearly 50,000 net new jobs each year. The province’s unemployment rate is expected to continue its descent, averaging 4.4 per cent over the 2013-2014 time frame.

“Spurred by continuing development of its non-renewable resources, Alberta’s economy is projected to grow at one of the fastest rates in the country over the next two years. The province will also continue to be a key contributor to Canadian labour markets, as nearly 46,000 net jobs are projected to be created in 2013. That will push the unemployment rate down to 4.4 per cent—the lowest rate in the country.”78

EMPLOYMENT BY TYPE OF WORK, GENDER AND AGEFull-time employment in Alberta accounted for all of the employment gain in 2012, increasing by 3.7 per cent, while part-time employment declined by 2.4 per cent. In 2012, 83.7 per cent of all jobs in the province were full-time, compared with the national average of 81.2 per cent.

“Economists watch very closely the mix of full-time versus part-time positions. Clearly, full-time work is preferable. It pays better, usually offers more employee benefits, and is generally more stable than part-time work. While it’s true that certain individuals might prefer working only part- time (for example, students), it is the number of full-time jobs that better reflect of health of the overall economy. Stacked up against the other provinces, Alberta stands out in terms of full-time employment.”79

Just over 345,000 Albertans, or 16.1 per cent of those employed in the province were self employed in 2012, with men accounting for approximately two-thirds of the self-employed. In 2012, Alberta ranked third among provinces in terms of the number of self employed as a percent of total employment, after Saskatchewan (18.3 per cent) and British Columbia (18.1 per cent). On a year-over-year basis, however, the number of self-employed in Alberta in 2012 declined close to 2.0 per cent, from nearly 352,000 in 2011.

Both men and women in the province recorded gains in employment in 2012. Employment for men increased 2.7 per cent year-over-year and employment for women rose 2.5 per cent.

Employment among Alberta youth aged 15 - 24 was down 1.1 per cent in 2012, while the rest of working age Albertans experienced healthy growth. Alberta seniors aged 65+ led employment growth in 2012, with employment for this group up nearly 10 per cent year-over-year. Employment also increased 5.9 per cent for adults aged 55 - 64 and 2.5 per cent for adults aged 25 - 54 in 2012.

“Youth labour market conditions remain weak across the developed world; however, the labour market for young Albertans continues to perform relatively well. The unemployment rate has dropped significantly since the recession to a nation-low of 8.4% [as of November 2012], and there has been some modest job growth over the last few years. However, compared with their older peers, Alberta’s surveyed youth have seen very little job growth so far this year. It is important to note that since



77 Statistics Canada, CANSIM table 282-0048.78 The Conference Board of Canada, Provincial Outlook, Winter Update, 2013, p.11.79 ATB Financial, Daily Economic Comment, Alberta’s high quality jobs, April 8, 2013.

youth (ages 15 to 24) represent a small portion of the workforce, some of these movements could be due to statistical sampling error. Specifically, there are worries that surveyors are struggling to contact youth as they move from land phone lines to cell phones.”80

Employment in Alberta by Type of Work, Gender and Age

EMPLOYMENT BY INDUSTRYGoods-producing industries led employment growth in Alberta in 2012, increasing by 7.7 per cent. With the exception of manufacturing employment, which declined by 2.1 per cent, the remaining goods-producing industries recorded annual increases. The mining and oil and gas and construction industries accounted for 70 per cent of the net jobs created in 2012.

Employment in Alberta’s services producing industries rose by only 0.7 per cent in 2012. A strong 8.5 per cent increase in transportation and warehousing employment was offset by a 10 per cent loss in information, culture and recreation employment and a 3.4 per cent drop in professional, scientific and technical services employment. Employment in trade and business, building and other support services was relatively unchanged in 2012.

Alberta 2011 2012 Annual Change

Percent Change

Employment 2,094,100 2,149,600 55,500 2.7%Full–time 1,736,000 1,800,000 64,000 3.7%Part–time 358,200 349,600 -8,600 -2.4%Employees 1,742,400 1,804,400 62,000 3.6%

Public Sector 351,500 365,500 14,000 4.0%Private Sector 1,390,800 1,438,900 48,100 3.5%

Self-empoyed 351,800 345,200 -6,600 -1.9%Men 1,154,600 1,186,300 31,700 2.7%Women 939,500 963,300 23,800 2.5%15–24 years 318,900 315,500 -3,400 -1.1%25-54 years 1,423,000 1,458,300 35,300 2.5%55-64 years 284,500 301,400 16,900 5.9%65 years + 67,800 74,400 6,600 9.7%Source: Statistics Canada CANSIM Tables 282–0038 and 282-0012 – Labour force survey estimates



80 Alberta Treasury Board and finance, Labour Market Notes, December 2012, p.2.

Employment in Alberta by Industry

Alberta 2011 2012 Annual Change

Percent Change

All Industries 2,094,100 2,149,600 55,500 2.7%Goods-producing industries 575,000 619,400 44,400 7.7%Agriculture 51,800 56,200 4,400 8.5%Forestry, Fishing, Mining, Oil & Gas 154,600 177,400 22,800 14.7%Utilities 16,300 20,700 4,400 27.0%Construction 210,800 226,600 15,800 7.5%Manufacturing 141,400 138,500 -2,900 -2.1%Services-producing industries 1,519,200 1,530,200 11,000 0.7%Trade 323,200 322,400 -800 -0.2%Transportation and Warehousing 107,300 116,400 9,100 8.5%Finance, Insurance, Real Estate and Leasing 100,100 103,800 3,700 3.7%Professional, Scientific and Technical Services 163,500 157,900 -5,600 -3.4%Business, Building and Other Support Services 73,200 72,900 -300 -0.4%Educational Services 127,400 128,900 1,500 1.2%Health Care and Social Assistance 224,900 228,600 3,700 1.6%Information, Culture and Recreation 78,900 71,100 -7,800 -9.9%Accommodation and Food Services 130,800 133,300 2,500 1.9%Other Services 105,100 106,300 1,200 1.1%Public Administration 84,800 88,600 3,800 4.5%Source: Statistics Canada CANSIM Table 282–0008 – Labour force survey estimates (LFS)

Calgary Census Metropolitan Area (CMA)Total employment in the Calgary CMA rose by an impressive 3.7 per cent in 2012, an increase of 27,200 from 2011. As a result, Calgary’s unemployment rate dropped by over a full percentage point year-over-year, from 5.8 per cent in 2011 to 4.7 per cent in 2012.

“Job opportunities in 2012 were better in Calgary than the rest of Canada, thanks to increased activities in the energy, construction and service industries. Despite the low natural gas prices, several multi-billion dollar takeovers of Calgary based energy companies by international players highlighted strong investment intentions in the oil sands. As a result, the local market benefited from job creation and housing construction.”81



81 City of Calgary, Labour Market Review - December 2012, January 4, 2013.

Labour Force Statistics - Calgary CMA

Employment in the Calgary CMA is projected to grow by 2.5 per cent in 2013, translating into approximately 18,000 net new jobs. In 2013, Calgary’s wholesale and retail trade (+7.4 per cent) and non-commercial services industries (+6.2 per cent) are forecast to lead employment growth. Employment losses are projected in the primary and utilities (-9.8 per cent), information and culture (-3.9 per cent), transportation and warehousing (-1.4 per cent) and personal services industries (-1.2 per cent).82

Among the 15 metropolitan areas shown in the following chart, three had an unemployment rate below 5.0 per cent in 2012. Regina had the lowest unemployment rate at 4.1 per cent, followed by Calgary and Edmonton at 4.7 per cent. Montreal, Toronto, St. John and Windsor all had an unemployment rate above 8.0 per cent in 2012, with Windsor having the highest unemployment rate at 9.8 per cent.

Unemployment Rates of Canadian Cities (CMAs) - 2012



Percent Change

Population 1,033,600 1,057,900 24,300 2.4%Labour Force 770,100 790,100 20,000 2.6%

Employed 725,500 752,700 27,200 3.7%Unemployed 44,600 37,500 (7,100) -15.9%

Participation Rate 74.5% 74.7% 0.2% -Employment Rate 70.2% 71.2% 1.0% -Unemployment Rate 5.8% 4.7% -1.1% -Source: Statistics Canada CANSIM Table 282–0110 – Labour force survey estimates (LFS)

Calgary CMA

4.1%!4.7%! 4.7%!

5.1%! 5.4%! 5.5%! 5.6%!6.1%! 6.2%!

6.7%!7.2%!

8.5%! 8.6%! 8.7%!

9.8%!

0.0%!

2.0%!

4.0%!

6.0%!

8.0%!

10.0%!

12.0%!

Regina!

Calgary!

Edmon

ton!

Quebe

c!

Victoria!

Winnipe

g!

Saska

toon!

Halifax!

Ottawa-G

atine

au!

Vanco

uver!

St. Joh

n's NL!

Montre

al!

Toron

to!

St. Joh

n NB!

Windso

r!

Une

mpl

oym

ent R

ate!



82 Conference Board of Canada, Metropolitan Outlook 1, Winter 2013, February 2013.

Calgary’s participation rate - the percentage of the population aged 15 years and over that is either employed or actively looking for employment - stood at 74.7 per cent in 2012, up from 74.5 per cent in 2011. Among the 15 metropolitan areas shown in the following chart, Calgary had the highest participation rate in 2012, followed by Edmonton (73.5 per cent) and Regina (73.0 per cent). Windsor had the lowest rate at 62.6 per cent in 2012.

Participation Rates of Canadian Cities (CMAs) - 2012


EMPLOYMENT BY INDUSTRYCalgary’s goods-producing industries led employment growth in 2012, increasing by nearly 11 per cent year-over-year. Almost half of the new jobs (18,800) created in the Calgary CMA in 2012 were in the mining and oil and gas industry. Growth in manufacturing employment was also strong, increasing by 7.0 per cent or 3,400 in 2012. Calgary’s construction industry was the only goods-producing industry that experienced a slight decline in employment in 2012.

Overall, employment growth in Calgary’s services-producing industries in 2012 was quite a bit weaker than what was experienced by the goods-producing sector, mainly due to a 7.0 per cent decline in trade employment. Healthy growth in other services (+5,600), accommodation and food services(+5,400) and finance, insurance, real estate and leasing (+4,600) was offset by losses in trade (-7,800), business, building and other support services (-1,800), health care and social assistance (-1,700) and information, culture and recreation (-1,400). Employment in Calgary’s professional, scientific and technical services and public administration industries was virtually unchanged year-over-year.

62.6%!

65.1%!65.7%!66.3%!66.4%!66.4%!67.4%!

69.2%!69.8%!69.8%!70.7%!

72.3%!73.0%!73.5%!

74.7%!

56.0%!

58.0%!

60.0%!

62.0%!

64.0%!

66.0%!

68.0%!

70.0%!

72.0%!

74.0%!

76.0%!

Windso

r!

Victoria!

St. Joh

n NB!

Vanco

uver!

Ottawa-G

atine

au!

Montre

al!

Toron

to!

Quebe

c!

Winnipe

g!

Halifax!

Saska

toon!

St. Joh

n's NL!

Regina!

Edmon

ton!

Calgary!

Part

icip

atio

n R

ate!



Employment in the Calgary CMA by Industry

Calgary CMA 2011 2012 Annual Change

Percent Change

All Industries 725,500 752,700 27,200 3.7%Goods-producing industries 176,600 195,400 18,800 10.6%Forestry, Fishing, Mining, Oil & Gas 51,400 64,200 12,800 24.9%Utilities 5,600 7,500 1,900 33.9%Construction 69,900 69,300 -600 -0.9%Manufacturing 49,100 52,500 3,400 6.9%Services-producing industries 548,900 557,300 8,400 1.5%Trade 111,700 103,900 -7,800 -7.0%Transportation and Warehousing 39,600 42,600 3,000 7.6%Finance, Insurance, Real Estate and Leasing 38,300 42,900 4,600 12.0%Professional, Scientific and Technical Services 85,800 85,500 -300 -0.3%Business, Building and Other Support Services 27,100 25,300 -1,800 -6.6%Educational Services 40,600 43,300 2,700 6.7%Health Care and Social Assistance 75,300 73,600 -1,700 -2.3%Information, Culture and Recreation 34,400 33,000 -1,400 -4.1%Accommodation and Food Services 42,300 47,700 5,400 12.8%Other Services 30,400 36,000 5,600 18.4%Public Administration 23,400 23,400 0 0.0%Source: Statistics Canada CANSIM Table 282–0112 – Labour force survey estimates (LFS)



Calgary & Area Employer SurveyThe purpose of the quarterly survey is to gather information from Calgary and area employers on their recruitment and retention practices and various other employment issues they are facing. Over the course of the year, employers were divided into four categories based on the number of employees in the company and results of the survey were reported on as follows:

Q1 2012: Large-sized companies with 100+ employees

Q2 2012: Medium-sized companies with 50 – 99 employees

Q3 2012: Small-sized companies with 10 – 49 employees

Q4 2012: Micro-sized companies with <10 employees

Summary of 2012 Survey ResultsIn 2012, a survey was conducted of 816 Calgary and area companies. For additional information on survey methodology, see Appendix A.

PROFILE OF COMPANIESThe 816 companies surveyed employ approximately 73,899 people. Of this total, 75 per cent are full-time employees, 13 per cent are part-time employees, 7 per cent are contract workers, and 3 per cent are seasonal workers.

Number of Employees and Companies Surveyed in 2012

Industry Total Employees

Number of Companies

Mining & Oil & Gas 11,264 80Construction 6,232 81Manufacturing 5,931 82Wholesale & Retail Trade 7,041 81Transportation & Warehousing 7,607 81Professional, Scientific & Technical Services 8,058 82Health Care & Social Assistance 6,593 82Accommodation & Food Services/Arts & Entertainment 6,774 84Finance, Insurance, Real Estate & Leasing 6,677 82Other 7,722 81Total 73,899 816

Note: “Other” represents companies from the remainder of the industry categories: Agriculture, Utilities, Information and Culture, Management of Companies, Administrative and Support Services, Educational Services, Other Services, and Public

Administration.



BUSINESS ACTIVITYOn balance, 19 per cent of the employers surveyed in 2012 said their company expanded in the year prior to their survey.

Employers were asked questions about their past and future business activity. Specifically, they were asked if their company expanded or downsized in the 12 months prior to their survey, and if they anticipated a business expansion or downsize in the 12 months following their survey.

Overall ResultsTwenty-seven per cent of the employers surveyed in 2012 said their company expanded in the 12 months prior to their survey and 8 per cent reported their company downsized, resulting in a positive balance83 of 19 per cent. This was up from the 2011 results, when 8 per cent of the employers on balance reported their company expanded and up significantly from the 2009 results, when 8 per cent of the employers on balance said their company downsized.

Results by Company SizeIn 2012, more employers reported their company expanded than downsized in the year prior to their survey in all of the company size categories. Twenty-seven per cent of the large-sized companies on balance expanded in the 12 months prior to their survey, up from 19 per cent in 2011. In addition, just over one-fifth of the medium-sized and small-sized companies expanded, a significant improvement from the 2011 results. Finally, 7 per cent of the micro-sized companies expanded on balance in 2012, up from 0 per cent in 2011.

11%!

-8%!-4%!

8%!

19%!

-15%!-10%!

-5%!0%!5%!

10%!15%!20%!25%!

2008! 2009! 2010! 2011! 2012!2012: Expanded: 27% Downsized: 8%!

Past Business Activity: Balance of Opinion !Has your company expanded or downsized !

in the last 12 months?!Overall Results!

0%!

10%!

2%!

19%!

7%!

22%!

21%!

27%!

0%! 5%! 10%! 15%! 20%! 25%! 30%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Past Business Activity: Balance of Opinion !Has your company expanded or downsized in the last 12 months? !

2012! 2011!



83 Percentage of companies reporting an expansion minus percentage of companies reporting a downsize.

Results by IndustryIn 2012, 34 per cent of the employers in the professional, scientific and technical services industry on balance reported their company expanded in the prior year, up substantially from 2 per cent in 2011. In addition, approximately 30 per cent of the employers in the mining and oil and gas and health care and social assistance industries said their company expanded in the 12 months prior to their survey, also up from the 2011 results. While still positive, only 3 per cent of the employers in the transportation and warehousing industry reported a company expansion, down from 14 per cent when surveyed in 2011.

Past Business ActivityPercentage of companies that expanded or downsized in the 12 months prior to their survey

2008 2009 2010 2011Balance Balance Balance Balance Expanded Downsized Balance

Overall Results 11% -8% -4% 8% 27% 8% 19%

Results by IndustryMining & Oil & Gas -5% -26% -14% 25% 39% 8% 31%Construction 13% -28% -14% -7% 27% 12% 15%Manufacturing 1% -23% -24% -7% 26% 9% 17%Wholesale & Retail Trade 14% -6% -13% 6% 19% 5% 14%Transportation & Warehousing 4% -21% -7% 14% 16% 13% 3%Professional, Scientific & Technical Services 25% -5% -6% 2% 42% 8% 34%Health Care & Social Assistance 12% 36% 15% 20% 31% 2% 29%Accommodation & Food Services/Arts & Entertainment 8% -6% -1% -6% 20% 6% 14%Finance, Insurance, Real Estate & Leasing 17% 1% 7% 15% 26% 9% 17%Other 19% -5% 19% 15% 26% 10% 16%

2012

Twenty-three per cent of the employers surveyed in 2012 anticipate a business expansion in the following year.

Overall ResultsTwenty-six per cent of the employers surveyed in 2012 anticipated a business expansion in the 12 months following their survey and 3 per cent anticipated a business downsize, for a positive balance 84 of 23 per cent. These results are slightly less positive than the 2011 results, when 26 per cent of the employers on balance anticipated a business expansion in the year following their survey.

14%!

6%!

-6%!

-7%!

15%!

-7%!

15%!

20%!

25%!

2%!

3%!

14%!

14%!

15%!

16%!

17%!

17%!

29%!

31%!

34%!

-20%! -10%! 0%! 10%! 20%! 30%! 40%!

Transportation & Warehousing!

Wholesale & Retail Trade!

Accom. & Food Services/Arts & Ent.!

Construction!

Other!

Manufacturing!

Finance, Insurance, Real Est. & Leasing!

Health Care & Social Assistance!

Mining & Oil & Gas!

Professional, Scientific & Tech. Services!

Past Business Activity: Balance of Opinion !Has your company expanded or downsized in the last 12 months? !

2012! 2011!

10%!13%!

22%!26%!

23%!

0%!5%!

10%!15%!20%!25%!30%!

2008! 2009! 2010! 2011! 2012!2012: Expansion: 26% Downsize: 3%!

Future Business Activity: Balance of Opinion !Do you anticipate a business expansion or downsize !

in the next 12 months?!Overall Results!



84 Percentage of companies anticipating a business expansion minus percentage of companies anticipating a business downsize.

Results by Company SizeIn 2012, 27 per cent of the large-sized employers on balance anticipated a business expansion in the year following their survey, down from 31 per cent of the employers in 2011. Approximately one-quarter of the medium and small-sized employers anticipated their company would expand in the following year, down slightly from the 2011 results. Finally, one-fifth of the micro-sized employers on balance anticipated an expansion, up slightly from 18 per cent in 2011.

Results by IndustryEmployers in the mining and oil and gas and professional, scientific and technical services industries were the most positive about future business activity when surveyed in 2012, with more than 40 per cent anticipating a business expansion in the following year. These results were up from approximately 30 per cent in 2011. Employers in the construction industry were also quite positive, with 27 per cent anticipating their company would expand in the next year, up from 16 per cent in 2011. While still positive, only 18 per cent of the employers in the transportation and warehousing industry, 12 per cent in accommodation and food services/arts and entertainment and 10 per cent in wholesale and retail trade anticipated a business expansion in the next year, down significantly from the 2011 results.

Future Business ActivityPercentage of companies that anticipated an expansion or downsize in the 12 months following their survey

2008 2009 2010 2011Balance Balance Balance Balance Expansion Downsize Balance

Overall Results 10% 13% 22% 26% 26% 3% 23%

Results by IndustryMining & Oil & Gas 2% 17% 26% 31% 46% 2% 44%Construction 7% 10% 14% 16% 29% 2% 27%Manufacturing 1% 14% 21% 22% 24% 5% 19%Wholesale & Retail Trade 12% 7% 24% 18% 15% 5% 10%Transportation & Warehousing 1% -2% 26% 37% 23% 5% 18%Professional, Scientific & Technical Services 21% 21% 22% 30% 42% 1% 41%Health Care & Social Assistance 12% 18% 16% 17% 19% 0% 19%Accommodation & Food Services/Arts & Entertainment 4% 10% 10% 34% 13% 1% 12%Finance, Insurance, Real Estate & Leasing 16% 32% 27% 28% 23% 1% 22%Other 16% 10% 27% 22% 26% 6% 20%

2012

18%!

26%!

26%!

31%!

20%!

25%!

24%!

27%!

0%! 5%! 10%! 15%! 20%! 25%! 30%! 35%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!


in the next 12 months? !2012! 2011!

18%!

34%!

37%!

22%!

17%!

22%!

28%!

16%!

30%!

31%!

10%!

12%!

18%!

19%!

19%!

20%!

22%!

27%!

41%!

44%!

0%! 10%! 20%! 30%! 40%! 50%!




Manufacturing!


Other!


Construction!


Mining & Oil & Gas!


in the next 12 months? !2012! 2011!



EMPLOYMENT: PAST LAYOFFS, VACANT POSITIONS, AND FUTURE EMPLOYMENTEleven per cent of the employers surveyed in 2012 reported they had laid off employees in the three months prior to their survey.

Overall ResultsEleven per cent of the employers surveyed in 2012 reported they had laid off employees in the three months prior to their survey, up from 2011 when 7 per cent of the employers had laid off employees, but down significantly from 2009 when 28 per cent of the employers reported layoffs. In 2012, approximately 380 people were reported as being laid off, compared to 385 people in 2011, 955 people in 2010 and 2,825 people in 2009.85

Results by Company SizeIn 2012, 15 per cent of the medium-sized employers reported they had laid off employees in the three months prior to their survey, more than double the 2011 figure of 7 per cent. Twelve per cent of the large-sized employers surveyed in 2012 said they had laid off employees, up from 9 per cent in 2011. Eight per cent of the small and micro-sized employers reported layoffs, unchanged from the previous year for small-sized employers but up from 5 per cent for micro-sized employers.

Results by IndustryTwenty per cent of the ‘other’ employers and 16 per cent of the construction and manufacturing employers surveyed in 2012 reported layoffs in the three months prior to their survey, all up from the 2011 results. Only 5 per cent of the transportation and warehousing employers and 4 per cent of the finance, insurance, real estate and leasing employers said they had laid off employees, both down slightly from the 2011 results.

28%!

15%!

7%!11%!

0%!

5%!

10%!

15%!

20%!

25%!

30%!

2009! 2010! 2011! 2012!

Past Layoffs!Percentage of employers that laid off employees in

the three months prior to their survey !Overall Results!

5%!

8%!

7%!

9%!

8%!

8%!

15%!

12%!

0%! 3%! 6%! 9%! 12%! 15%! 18%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Past Layoffs!Percentage of employers that laid off employees!

in the three months prior to their survey!2012! 2011!

5%!

6%!

4%!

6%!

6%!

10%!

5%!

11%!

12%!

11%!

4%!

5%!

7%!

10%!

11%!

11%!

11%!

16%!

16%!

20%!

0%! 5%! 10%! 15%! 20%! 25%!







Mining & Oil & Gas!

Manufacturing!

Construction!

Other!

Past Layoffs!Percentage of employers that laid off employees!

in the three months prior to their survey!2012! 2011!



85 This question was not asked in 2008.

Past LayoffsPercentage of companies that laid off employees in the three months prior to their survey

2009 2010 2011 2012Overall Results 28% 15% 7% 11%

Results by IndustryMining & Oil & Gas 37% 16% 5% 11%Construction 41% 27% 12% 16%Manufacturing 35% 16% 11% 16%Wholesale & Retail Trade 26% 20% 4% 7%Transportation & Warehousing 33% 16% 6% 5%Professional, Scientific & Technical Services 40% 17% 10% 11%Health Care & Social Assistance 7% 9% 6% 11%Accommodation & Food Services/Arts & Entertainment 14% 11% 6% 10%Finance, Insurance, Real Estate & Leasing 22% 7% 5% 4%Other 23% 23% 11% 20%

Approximately half of the employers surveyed in 2012 had vacant positions that needed to be filled.

Overall ResultsForty-nine per cent of the employers surveyed in 2012 had vacant positions that needed to be filled at the time of their survey, down slightly from 51 per cent in 2011. In 2012, the employers reporting vacancies had approximately 3,760 positions that needed to be filled, which was 24 per cent more than the 3,045 vacancies reported by employers in 2011.

Results by Company SizeIn 2012, 71 per cent of the large-sized employers, 56 per cent of the medium-sized employers and 45 per cent of the small-sized employers had vacant positions that needed to be filled at the time of their survey, similar to the 2011 results. Approximately one-quarter of the micro-sized employers had vacant positions that needed to be filled when surveyed in 2012, up slightly from 21 per cent in 2011.

55%!

33%!

42%!

51%! 49%!

0%!

10%!

20%!

30%!

40%!

50%!

60%!

2008! 2009! 2010! 2011! 2012!

Vacant Positions!Percentage of employers that had vacant positions

that needed to be filled!Overall Results!

21%!

43%!

57%!

70%!

24%!

45%!

56%!

71%!

0%! 10%! 20%! 30%! 40%! 50%! 60%! 70%! 80%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Vacant Positions!Percentage of employers that had vacant positions !

that needed to be filled!2012! 2011!



Results by IndustrySixty-two per cent of the accommodation and food services/arts and entertainment employers and 56 per cent of the construction employers surveyed in 2012 said they had vacant positions that needed to be filled, both up significantly from the 2011 results. Only one-third of the finance, insurance, real estate and leasing employers reported they had vacant positions at the time of their survey, down substantially from 56 per cent in 2011.

Vacant PositionsPercentage of companies that had vacant positions that needed to be filled

2008 2009 2010 2011 2012Overall Results 55% 33% 42% 51% 49%

Results by IndustryMining & Oil & Gas 38% 18% 48% 51% 49%Construction 40% 30% 36% 47% 56%Manufacturing 39% 33% 40% 51% 52%Wholesale & Retail Trade 46% 36% 44% 41% 48%Transportation & Warehousing 37% 21% 29% 44% 48%Professional, Scientific & Technical Services 56% 27% 47% 59% 50%Health Care & Social Assistance 66% 56% 46% 60% 51%Accommodation & Food Services/Arts & Entertainment 51% 37% 48% 53% 62%Finance, Insurance, Real Estate & Leasing 38% 30% 40% 56% 33%Other 36% 37% 36% 48% 42%

56%!

48%!

41%!

44%!

51%!

59%!

60%!

51%!

47%!

53%!

33%!

42%!

48%!

48%!

49%!

50%!

51%!

52%!

56%!

62%!

0%! 10%! 20%! 30%! 40%! 50%! 60%! 70%!


Other!



Mining & Oil & Gas!



Manufacturing!

Construction!


Vacant Positions!Percentage of employers that had vacant positions !

that needed to be filled!2012! 2011!



Top Vacant Positions in 2012

NOC Code Occupations Vacant Positions

6421 Retail salespersons 5642145 Petroleum engineers 2322134 Chemical engineers 2146552 Customer service, information and related clerks 1597611 Construction trades helpers and labourers 1276513 Food and beverage servers 1257511 Truck drivers 1096731 Light duty cleaners 1076232 Real estate agents and salespersons 1052174 Computer programmers and interactive media developers 837521 Heavy equipment operators (except crane) 817452 Material handlers 768612 Landscaping and grounds maintenance labourers 682131 Civil engineers 666541 Other protective service occupations 656322 Cooks 557312 Heavy-duty equipment mechanics 530711 Construction managers 524212 Community and social service workers 487237 Welders and related machine operators 472231 Civil engineering technologists and technicians 448615 Oil and gas drilling, servicing and related labourers 412171 Information systems analysts and consultants 409619 Other labourers in processing, manufacturing and utilities 402225 Landscape and horticulture technicians and specialists 356211 Retail sales supervisors 331431 Accounting and related clerks 292113 Geologists, geochemists and geophysicists 292132 Mechanical engineers 296711 Food counter attendants, kitchen helpers and related occupations 282133 Electrical and electronics engineers 256732 Specialized cleaners 241414 Receptionists and switchboard operators 231241 Secretaries (except legal and medical) 221221 Administrative officers 211111 Financial auditors and accountants 207281 Bricklayers 207291 Roofers and shinglers 200631 Restaurant and food service managers 192212 Geological and mineral technologists and technicians 192271 Air pilots, flight engineers and flying instructors 190714 Facility operation and maintenance managers 177512 Bus drivers, subway operators and other transit operators 176221 Technical sales specialists - wholesale trade 167241 Electricians (except industrial and power system) 166411 Sales representatives - wholesale trade (non-technical) 158222 Supervisors, oil and gas drilling and service 15

Note: Only occupations with 15 or more vacancies are reported



On balance, 22 per cent of the employers anticipated employment in their company would increase in the three months following their survey.

Overall ResultsTwenty-five per cent of the employers surveyed in 2012 anticipated employment in their company would increase in the three months following their survey while 3 per cent anticipated employment would decrease, for a positive balance86 of 22 per cent. This was similar to the 2011 results when 21 per cent of the employers on balance anticipated employment would increase.

Results by Company SizeIn 2012, 36 per cent of the large-sized employers anticipated employment in their company would increase over the following three months, up significantly from 28 per cent in 2011. Twenty-eight per cent of the medium sized employers and 15 per cent of the small-sized employers anticipated employment would increase, similar to the 2011 results. Only 11 per cent of the micro-sized employers believed employment would increase, up from 9 per cent in 2011.

Results by IndustryOver 30 per cent of the employers in the professional, scientific and technical services, mining and oil and gas and construction industries anticipated employment in their company would increase, all up from the 2011 results. While still positive, only 13 per cent of the finance, insurance, real estate and leasing employers and 10 per cent of the manufacturing employers surveyed in 2012 believed employment would increase, down from 20 per cent and 21 per cent respectively in 2011.

8%!

19%!21%! 22%!

0%!

5%!

10%!

15%!

20%!

25%!

2009! 2010! 2011! 2012!2012: Increase: 25% Decrease: 3% Same/Unsure: 72%!

Future Employment: Balance of Opinion !Do you anticipate employment will increase, decrease !

or stay the same in the next 3 months?!Overall Results!

9%!

16%!

29%!

28%!

11%!

15%!

28%!

36%!

0%! 10%! 20%! 30%! 40%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Future Employment: Balance of Opinion!Do you anticiate employment will increase, decrease or

stay the same in the next 3 months?!2012! 2011!

21%!

20%!

14%!

16%!

26%!

16%!

20%!

20%!

24%!

27%!

10%!

13%!

17%!

20%!

21%!

22%!

27%!

31%!

32%!

32%!

0%! 10%! 20%! 30%! 40%!

Manufacturing!



Other!




Construction!

Mining & Oil & Gas!


Future Employment: Balance of Opinion!Do you anticipate employment will increase, decrease or

stay the same in the next 3 months?!2012! 2011!



86 Percentage of companies that anticipate employment in their company will increase in the next three months minus the percentage of companies that anticipate employment will decrease.

Future EmploymentPercentage of companies that anticipated an increase or decrease in employment in the 3 months following their survey

2009 2010 2011Balance Balance Balance Increase Decrease Balance

Overall Results 8% 19% 21% 25% 3% 22%

Results by IndustryMining & Oil & Gas 9% 20% 24% 35% 3% 32%Construction 10% 29% 20% 36% 5% 31%Manufacturing 0% 15% 21% 16% 6% 10%Wholesale & Retail Trade 17% 13% 16% 26% 4% 22%Transportation & Warehousing 4% 15% 26% 22% 1% 21%Professional, Scientific & Technical Services 12% 21% 27% 33% 1% 32%Health Care & Social Assistance 7% 18% 14% 18% 1% 17%Accommodation & Food Services/Arts & Entertainment 3% 32% 20% 29% 2% 27%Finance, Insurance, Real Estate & Leasing 16% 16% 20% 13% 0% 13%Other 4% 12% 16% 22% 2% 20%

2012

TEMPORARY FOREIGN WORKERSFifteen per cent of the employers surveyed in 2012 employed temporary foreign workers, down from 19 per cent in 2011.

Overall ResultsFifteen per cent of the employers surveyed in 2012 reported they employed approximately 900 temporary foreign workers, down from 2011 when 19 per cent of the employers employed approximately 1,230 temporary foreign workers.

Results by Company SizeIn 2012, 27 per cent of the large-sized employers employed approximately 585 temporary foreign workers, down from 2011 when 36 per cent said they employed about 950 temporary foreign workers. Close to one-fifth of the medium-sized employers said they employed about 240 temporary foreign workers, similar to the 2011 results. Finally, 10 per cent of the small-sized employers and 5 per cent of the micro-sized employers employed 55 and 20 temporary foreign workers respectively in 2012, a decline from 2011 for small-sized employers but a slight increase for micro-sized employers.

9%!

18%! 17%!19%!

15%!

0%!

5%!

10%!

15%!

20%!

25%!

2008! 2009! 2010! 2011! 2012!

Temporary Foreign Workers!Percentage of employers that employed !

temporary foreign workers !Overall Results!

4%!

15%!

19%!

36%!

5%!

10%!

19%!

27%!

0%! 10%! 20%! 30%! 40%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!


temporary foreign workers!2012! 2011!



Results by IndustryIn 2012, 19 per cent of the ‘other’ employers employed temporary foreign workers, up from 17 per cent in 2011 and the only industry category to post a year-over-year increase.

Thirty-nine per cent of the accommodation and food services/arts and entertainment employers employed temporary foreign workers in 2012, down from half of the employers in 2011. Only 4 per cent of the mining and oil and gas employers reported they employed temporary foreign workers, down slightly from 7 per cent in 2011.

Temporary Foreign WorkersPercentage of companies that employed temporary foreign workers at the time of their survey

2008 2009 2010 2011 2012Overall Results 9% 18% 17% 19% 15%


Ten per cent of the employers surveyed in 2012 anticipated applying for or hiring temporary foreign workers in the following year.

Overall ResultsTen per cent of the employers surveyed in 2012 anticipated applying for or hiring temporary foreign workers in the 12 months following their survey, up slightly from 8 per cent in 2011.

7%!

5%!

11%!

16%!

19%!

18%!

23%!

17%!

20%!

50%!

4%!

5%!

7%!

12%!

15%!

16%!

17%!

19%!

20%!

39%!

0%! 10%! 20%! 30%! 40%! 50%! 60%!

Mining & Oil & Gas!




Manufacturing!

Construction!


Other!




temporary foreign workers!2012! 2011!

4%!5%!

7%!8%!

10%!

0%!

2%!

4%!

6%!

8%!

10%!

12%!

2008! 2009! 2010! 2011! 2012!

Future Temporary Foreign Workers!Percentage of employers that anticipated applying for or hiring temporary foreign workers in the next year!

Overall Results!



Results by Company SizeIn 2012, 14 per cent of the large-sized employers anticipated applying for or hiring approximately 590 temporary foreign workers in the year following their survey, down from 18 per cent in 2011. Thirteen per cent of the medium-sized employers anticipated hiring about 65 temporary foreign workers, more than double the 2011 result of 6 per cent. Finally, 8 per cent of the small-sized employers and 6 per cent of the micro-sized employers anticipated hiring approximately 50 temporary foreign workers each, up from 5 per cent and 4 per cent respectively in 2011.

Results by IndustryIn 2012, 36 per cent of the employers in the accommodation and food services/arts and entertainment industry anticipated applying for or hiring temporary foreign workers in the 12 months following their survey, up significantly from 20 per cent in 2011. Less than 5 per cent of the employers in the health care and social assistance, mining and oil and gas and finance, insurance, real estate and leasing industries anticipated hiring temporary foreign workers in the next year, all down from the 2011 results.

Future Temporary Foreign WorkersPercentage of companies that anticipated applying for or hiring temporary foreign workersin the 12 months following their survey

2008 2009 2010 2011 2012Overall Results 4% 5% 7% 8% 10%


4%!

5%!

6%!

18%!

6%!

8%!

13%!

14%!

0%! 5%! 10%! 15%! 20%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Future Temporary Foreign Workers!Percentage of employers that anticipated applying for or

hiring temporary foreign workers in the next year!2012! 2011!

2%!

6%!

7%!

5%!

6%!

4%!

10%!

10%!

11%!

20%!

0%!

3%!

4%!

6%!

9%!

10%!

11%!

11%!

15%!

36%!

0%! 10%! 20%! 30%! 40%!


Mining & Oil & Gas!



Other!

Manufacturing!

Construction!




Future Temporary Foreign Workers!Percentage of employers that anticipated applying for or

hiring temporary foreign workers in the next year!2012! 2011!



RECRUITMENT METHODSWord of mouth and the internet were the most commonly used recruitment methods in 2012.

Overall, the most commonly used recruitment method for employers surveyed in 2012 was word of mouth/employee referrals, followed by the internet (career and classified websites), walk-ins/unsolicited resumes and company website/internal postings. Almost a quarter of the employers said they use social media such as Face Book, Twitter, and LinkedIn as a resource.

In 2011, the top recruitment methods were word of mouth (88%), walk-ins/unsolicited resumes (66%), internet (61%) and company website/internal postings (56%).

RECRUITING DIFFICULTIESForty-four per cent of the employers surveyed in 2012 had difficulty recruiting qualified employees.

Overall ResultsEmployers were asked questions regarding past and future recruiting difficulties. Specifically, they were asked if they had difficulty recruiting qualified employees in the 12 months prior to their survey, and if they anticipated having more, less or the same amount of difficulty recruiting qualified employees in the following 12 months.

Forty-four per cent of the employers surveyed in 2012 reported they had difficulty recruiting qualified employees in the 12 months prior to their survey, unchanged from the 2011 results.

2%!

3%!

4%!

4%!

15%!

20%!

23%!

26%!27%!

28%!

31%!

34%!

55%!

56%!

58%!

85%!

0%! 20%! 40%! 60%! 80%! 100%!

Radio!Magazines!

Out of province/country resources!High schools!

Job fairs!Signage!

Social media!Industry associations!

Technical/trade institutes!Colleges/universities!

Newspapers!Employment agencies!

Company website/internal postings!Walk-ins/unsolicited resumes!

Internet (career and classified websites)!Word of mouth/employees referrals!

32%!35%!

29%!

44%! 44%!

0%!

10%!

20%!

30%!

40%!

50%!

2008! 2009! 2010! 2011! 2012!

Difficulty Recruiting Qualified Employees!Percentage of employers that had difficulty recruiting

in the 12 months prior to their survey!Overall Results!



Results by Company SizeIn 2012, 48 per cent of the large-sized employers reported they had difficulty recruiting qualified employees in the year prior to their survey, down from 56 per cent in 2011. Just over half of the medium-sized employers had difficulty recruiting, unchanged from 2011. Forty-six per cent of the small-sized employers and 30 per cent of the micro-sized employers had difficulty recruiting in 2012, up from 41 per cent and 26 per cent respectively in 2011.

Results by IndustryMore than half of the employers surveyed in 2012 in the professional, scientific and technical services, manufacturing and construction industries had difficulty recruiting qualified employees in the year prior to their survey, all up from the 2011 results. Thirty-six per cent of the mining and oil and gas employers and one-third of the finance, insurance, real estate and leasing employers had difficulty recruiting, down from 48 per cent and 41 per cent respectively in 2011.

Difficulty RecruitingPercentage of companies that had difficulty recruiting in the 12 months prior to their survey

2008 2009 2010 2011 2012Overall Results 32% 35% 29% 44% 44%


26%!

41%!

51%!

56%!

30%!

46%!

51%!

48%!

0%! 10%! 20%! 30%! 40%! 50%! 60%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Difficulty Recruiting Qualified Employees!Percentage of employers that had difficulty recruiting in the

12 months prior to their survey!2012! 2011!

41%!

48%!

36%!

38%!

38%!

54%!

47%!

46%!

49%!

41%!

33%!

36%!

38%!

40%!

40%!

43%!

49%!

52%!

54%!

54%!

0%! 10%! 20%! 30%! 40%! 50%! 60%!


Mining & Oil & Gas!

Other!





Construction!

Manufacturing!


Difficulty Recruiting Qualified Employees!Percentage of employers that had difficulty recruiting in the

12 months prior to their survey!2012! 2011!



On balance, 14 per cent of the employers surveyed in 2012 anticipated having more difficulty recruiting qualified employees in the 12 months following their survey.

Overall ResultsNineteen per cent of the employers surveyed in 2012 anticipated having more difficulty recruiting qualified employees in the 12 months following their survey and 5 per cent anticipated having less difficulty, for a balance of 14 per cent.87 In 2011, 11 per cent of the employers anticipated they would have more difficulty recruiting qualified employees, while from 2008 - 2010, employers on balance anticipated they would have less difficulty.

Results by Company SizeTwenty-three per cent of the large-sized employers anticipated they would have less difficulty recruiting qualified employees in the year following their survey, up from 16 per cent in 2011. Fourteen per cent of the medium-sized employers anticipated having more difficulty, down slightly from 17 per cent in 2011. Twelve per cent of the small-sized employers and 9 per cent of the micro-sized employers anticipated having more difficulty recruiting, both up from the 2011 results.

Results by IndustryIn 2012, all of the industries on balance anticipated having more difficulty recruiting qualified employees in the year following their survey. One-quarter of the manufacturing employers anticipated having more difficulty recruiting qualified workers, compared to only 7 per cent of the finance, insurance, real estate and leasing employers.

-7%!

-28%!

-3%!

11%! 14%!

-40%!

-30%!

-20%!

-10%!

0%!

10%!

20%!

2008! 2009! 2010! 2011! 2012!2012: More: 19% Less: 5% Same/Unsure: 76%!

Future Recruiting Difficulties: Balance of Opinion !Do you anticipate having more, less or the same amount of

difficulty recruiting qualified employees in the next 12 months?!

Overall Results!

2%!

8%!

17%!

16%!

9%!

12%!

14%!

23%!

0%! 5%! 10%! 15%! 20%! 25%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Future Recruiting Difficulties: Balance of Opinion!Do you anticipate having more, less or the same amount of

difficulty recruiting qualified employees in the next 12 months?!2012! 2011!

5%!

20%!

11%!

9%!

3%!

5%!

9%!

22%!

10%!

14%!

7%!

11%!

12%!

13%!

13%!

14%!

14%!

17%!

18%!

25%!

0%! 5%! 10%! 15%! 20%! 25%! 30%!





Other!


Construction!

Mining & Oil & Gas!


Manufacturing!

Future Recruiting Difficulties: Balance of Opinion!Do you anticipate having more, less or the same amount of

difficulty recruiting qualified employees in the next 12 months?!2012! 2011!



87 Percentage of employers that anticipate having more difficulty recruiting qualified employees in the 12 months following their survey minus the percentage of employers that anticipate having less difficulty.

Future Recruiting DifficultiesPercentage of companies that anticipated having more or less difficulty recruiting qualified employees in the 12 months following their survey

2008 2009 2010 2011Balance Balance Balance Balance More Less Balance

Overall Results -7% -28% -3% 11% 19% 5% 14%

Results by IndustryMining & Oil & Gas -18% -35% 6% 22% 20% 3% 17%Construction -23% -29% -3% 9% 19% 5% 14%Manufacturing -7% -29% -7% 14% 27% 2% 25%Wholesale & Retail Trade -6% -38% -10% 11% 16% 4% 12%Transportation & Warehousing -12% -27% -4% 10% 19% 1% 18%Professional, Scientific & Technical Services -8% -34% 0% 20% 17% 6% 11%Health Care & Social Assistance 17% -12% -9% 5% 18% 4% 14%Accommodation & Food Services/Arts & Entertainment -10% -29% -4% 9% 23% 10% 13%Finance, Insurance, Real Estate & Leasing -2% -29% 7% 5% 17% 10% 7%Other -3% -19% -4% 3% 15% 2% 13%

2012

EMPLOYEE TURNOVER AND TURNOVER RATESSixty per cent of the employers surveyed in 2012 reported employees had voluntarily left their company in the prior year.

Overall ResultsOverall, 60 per cent of the employers surveyed in 2012 reported employees had left their company in the 12 months prior to their survey as a result of voluntary turnover88, down from 65 per cent in 2011.

Results by Company SizeIn 2012, 79 per cent of the large-sized employers and 70 per cent of the medium-sized employers said employees had voluntarily left their company in the prior year, down from 82 per cent and 77 per cent respectively. Close to 60 per cent of the small-sized employers and only 31 per cent of the micro-sized employers reported voluntary employee turnover, both down slightly from the 2011 results.

83%!

64%! 66%! 65%! 60%!

0%!

20%!

40%!

60%!

80%!

100%!

2008! 2009! 2010! 2011! 2012!

Employee Turnover!Percentage of employers with voluntary employee

turnover in the 12 months prior to their survey!Overall Results!

35%!

64%!

77%!

82%!

31%!

59%!

70%!

79%!

0%! 20%! 40%! 60%! 80%! 100%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Employee Turnover!Percentage of employers with volunary employee turnover

in the 12 months prior to their survey!2012! 2011!



88 Initiated by the employee.

Results by IndustryIn 2012, 79 per cent of the wholesale and retail trade employers, 70 per cent of the mining and oil and gas employers, and 68 per cent of the professional, scientific and technical services employers said employees had voluntarily left their company in the year prior to their survey, all up from the 2011 results. Less than half of the finance, insurance, real estate and leasing and construction employers reported voluntary employee turnover, down from 58 per cent and 57 per cent respectively in 2011.

Employee TurnoverPercentage of companies with voluntary employee turnover in the 12 months prior to their survey

2008 2009 2010 2011 2012Overall Results 83% 64% 66% 65% 60%


Overall, the turnover rate was 9 per cent for companies surveyed in 2012.

Overall ResultsThe employers surveyed in 2012 reported approximately 6,450 employees left their companies in the 12 months prior to their survey as a result of voluntary turnover. This equated to a turnover rate of 9 per cent, up from 8 per cent in 2011.

57%!

58%!

72%!

63%!

66%!

61%!

68%!

65%!

66%!

68%!

47%!

48%!

52%!

52%!

57%!

61%!

64%!

68%!

70%!

79%!

0%! 20%! 40%! 60%! 80%! 100%!

Construction!



Other!

Manufacturing!




Mining & Oil & Gas!


Employee Turnover!Percentage of employers with voluntary employee turnover

in the 12 months prior to their survey!2012! 2011!

21%!

5%! 5%!8%! 9%!

0%!

5%!

10%!

15%!

20%!

25%!

2008! 2009! 2010! 2011! 2012!

Employee Turnover Rates!Turnover rates of companies in the 12 months !

prior to their survey!Overall Results!



Results by Company SizeThe large-sized employers surveyed in 2012 reported approximately 4,500 employees left their companies in the year prior to their survey as a result of voluntary turnover, which equated to a turnover rate of 8 per cent. The turnover rate for medium-sized employers was 9 per cent and the turnover rate for small-sized employers was 10 per cent, both down from the 2011 results. The micro-sized employers reported approximately 170 employees left their companies resulting in a turnover rate of 18 per cent in 2012, up slightly from a rate of 16 per cent in 2011.

Results by IndustryIn 2012, the wholesale and retail trade industry had the highest turnover rate at 16 per cent, up from 13 per cent the previous year. On the other hand, the mining and oil and gas industry had the lowest turnover rate in 2012 at 4 per cent, down from 5 per cent in 2011.

Employee TurnoverTurnover rates of companies (total turnover divided by total employees) in the 12 months prior to their survey

2008 2009 2010 2011 2012Overall Results 21% 5% 5% 8% 9%


16%!

15%!

12%!

7%!

18%!

10%!

9%!

8%!

0%! 5%! 10%! 15%! 20%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!


prior to their survey!2012! 2011!

5%!

6%!

7%!

5%!

9%!

8%!

4%!

8%!

17%!

13%!

4%!

5%!

5%!

6%!

8%!

9%!

9%!

12%!

14%!

16%!

0%! 5%! 10%! 15%! 20%!

Mining & Oil & Gas!


Other!



Manufacturing!


Construction!




prior to their survey!2012! 2011!



In 2012, 7 per cent of the employers on balance anticipated voluntary turnover would be lower in the 12 months following their survey.

Overall ResultsSeven per cent of the employers surveyed in 2012 anticipated voluntary turnover would be higher in the 12 months following their survey and 14 per cent anticipated it would be lower, for a balance of -7 per cent.89 In 2011, 4 per cent of the employers on balance anticipated turnover would lower in the year following their survey.

Results by Company SizeIn 2012, 3 per cent of the large-sized employers on balance anticipated employee turnover would higher in the year following their survey, compared to 2011 when the balance of opinion was neutral. The remaining employers, on balance, anticipated voluntary employee turnover would be lower. Two per cent of the medium-sized employers, 16 per cent of the small-sized employers, and 11 per cent of the micro-sized employers surveyed in 2012 expected turnover would be lower in the next year, compared to 4 per cent, 9 per cent and 4 per cent respectively in 2011.

Results by IndustryOn balance, 9 per cent of the manufacturing employers surveyed in 2012 anticipated voluntary employee turnover would be higher in the year following their survey, compared to 2011 when 5 per cent anticipated turnover would be lower. The remaining employers, on balance, anticipated voluntary turnover would be lower. In 2012, 10 per cent or more of the construction, health care and social assistance, mining and oil and gas and professional, scientific and technical services employers expected turnover to be lower in the next year.

-4%!

-22%!

-9%!

-4%!-7%!

-30%!

-25%!

-20%!

-15%!

-10%!

-5%!

0%!

2008! 2009! 2010! 2011! 2012!2012: Higher: 7% Lower: 14% Same/Unsure: 79%!

Future Turnover: Balance of Opinion !Do you anticipate employee turnover will be higher, lower !

or the same in the next 12 months?!

Overall Results!

-4%!

-9%!

-4%!

0%!

-11%!

-16%!

-2%!

3%!

-20%! -15%! -10%! -5%! 0%! 5%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Future Turnover: Balance of Opinion!Do you anticipate employee turnover will be higher, lower !

or the same in the next 12 months?!2012! 2011!

-1%!

0%!

-6%!

-3%!

-5%!

-8%!

-7%!

-3%!

-2%!

-5%!

-17%!

-12%!

-11%!

-10%!

-6%!

-6%!

-4%!

-3%!

-3%!

9%!

-20%! -15%! -10%! -5%! 0%! 5%! 10%!


Mining & Oil & Gas!


Construction!

Other!





Manufacturing!

Future Turnover: Balance of Opinion!Do you anticipate employee turnover will be higher, lower !

or the same in the next 12 months?!2012! 2011!



89 Percentage of employers that anticipated voluntary turnover would be higher in the 12 months following their survey minus the percentage of employers that anticipated voluntary turnover would be lower.

Future TurnoverPercentage of companies that anticipated employee turnover would be higher or lower in the 12 months following their survey

2008 2009 2010 2011Balance Balance Balance Balance Higher Lower Balance

Overall Results -4% -22% -9% -9% 7% 14% -7%

Results by IndustryMining & Oil & Gas -4% -23% -1% -1% 9% 21% -12%Construction -11% -15% -8% -8% 2% 12% -10%Manufacturing -2% -27% -12% -12% 13% 4% 9%Wholesale & Retail Trade 0% -34% -20% -20% 9% 15% -6%Transportation & Warehousing -5% -9% -10% -10% 9% 12% -3%Professional, Scientific & Technical Services -9% -24% -3% -3% 9% 26% -17%Health Care & Social Assistance 4% -24% -14% -14% 5% 16% -11%Accommodation & Food Services/Arts & Entertainment -6% -33% -4% -4% 11% 14% -3%Finance, Insurance, Real Estate & Leasing -6% -23% -12% -12% 2% 6% -4%Other -5% -10% -4% -4% 4% 10% -6%

2012

RETENTIONA positive work environment and competitive salary were the most commonly used retention strategies in 2012.

Employers were asked questions regarding current and future employee retention activities. Specifically, they were asked what strategies are their companies using to retain employees, and do they anticipate their company will be focusing more, less or the same on employee retention in the 12 months following their survey.

Overall, the most commonly used retention strategy for employers surveyed in 2012 was a positive work environment, followed by competitive salary, learning/growth opportunities, excellent management/supervision and interesting/challenging work. Results were similar to the 2011 results.

51%!

53%!

55%!

66%!

67%!

69%!

71%!

74%!

79%!

80%!

82%!

86%!

92%!

0%! 20%! 40%! 60%! 80%! 100%!

Reward and Recognition Program!Cash Bonuses!

Perks!Competitive Benefits Package!

Excellent Communication!Flexible Work Measures!

Social Events!Work/Life Balance!

Interesting/Challenging Work!Excellent Management/Supervision!

Learning/Growth Opportunities!Competitive Salary!

Positive Work Environment!



In 2012, 28 per cent of the employers anticipated they would be focusing more on employee retention in the following year.

Overall ResultsTwenty-eight per cent of the employers surveyed in 2012 anticipated their company would be focusing more on employee retention in the 12 months following their survey and none anticipated they would be focusing less, for a positive balance90 of 28 per cent. In 2011, 27 per cent of the employers anticipated they would be focusing more on employee retention in the year following their survey, up from 24 per cent in 2010.

Results by Company SizeIn 2012, 37 per cent of the large-sized employers and 35 per cent of the medium-sized employers anticipated their company would be focusing more on employee retention in the year following their survey, similar to the 2011 results. Twenty-one per cent of the small-sized employers expected to focus more on employee retention, down slightly from 24 per cent in 2011. Finally, 17 per cent of the micro-sized employers anticipated they would be focusing more on retention in the following year, almost double the 2011 results.

Results by IndustryIn 2012, approximately two-thirds of the employers in the health care and social assistance, accommodation and food services and professional, scientific and technical services industries anticipated they would be focusing more on employee retention in the next year, compared to one-fifth of the finance, insurance, real estate and leasing and ‘other’ employers.

9%!

18%!

24%!27%! 28%!

0%!

5%!

10%!

15%!

20%!

25%!

30%!

2008! 2009! 2010! 2011! 2012!2012: More: 28% Less: 0% Same/Unsure: 72%!

Future Retention: Balance of Opinion !Do you anticipate your company will be focusing more, less or

the same on employee retention in the next 12 months?!

Overall Results!

9%!

24%!

35%!

38%!

17%!

21%!

35%!

37%!

0%! 5%! 10%! 15%! 20%! 25%! 30%! 35%! 40%!

Micro (<10)!

Small (10-49)!

Medium (50-99)!

Large (100+)!

Future Retention: Balance of Opinion!Do you anticipate your company will be focusing more, less !or the same on employee retention in the next 12 months?!

2012! 2011!

30%!

24%!

16%!

22%!

26%!

23%!

33%!

27%!

34%!

32%!

20%!

21%!

23%!

26%!

26%!

28%!

30%!

32%!

32%!

34%!

0%! 5%! 10%! 15%! 20%! 25%! 30%! 35%! 40%!


Other!

Construction!



Manufacturing!

Mining & Oil & Gas!




Future Retention: Balance of Opinion!Do you anticipate your company will be focusing more, less or

the same on emloyee retention in the next 12 months?!2012! 2011!



90 Percentage of employers anticipating they would be focusing more on employee retention in the 12 months following their survey minus the percentage of employers anticipating they would be focusing less.

Future RetentionPercentage of companies that anticipated they would be focusing more or less on employee retentionin the 12 months following their survey

2008 2009 2010 2011Balance Balance Balance Balance More Less Balance

Overall Results 9% 18% 24% 27% 28% 0% 28%

Results by IndustryMining & Oil & Gas 8% 17% 34% 33% 30% 0% 30%Construction 5% 6% 14% 16% 23% 0% 23%Manufacturing 12% 17% 17% 23% 29% 1% 28%Wholesale & Retail Trade 10% 13% 24% 22% 27% 1% 26%Transportation & Warehousing 4% 16% 28% 26% 26% 0% 26%Professional, Scientific & Technical Services 4% 14% 20% 27% 33% 1% 32%Health Care & Social Assistance 20% 40% 35% 32% 34% 0% 34%Accommodation & Food Services/Arts & Entertainment 10% 15% 12% 34% 32% 0% 32%Finance, Insurance, Real Estate & Leasing 4% 26% 41% 30% 20% 0% 20%Other 8% 16% 19% 24% 21% 0% 21%

2012

SUPPLEMENTAL QUESTION - RETIREMENTSOverall, 12 per cent of the employers surveyed in 2012 reported their company has a formal retirement policy.

Twelve per cent of the employers surveyed (or 99 employers) said their company has a formal retirement policy, 78 per cent said their company does not have a formal retirement policy, and 10 per cent were unsure. Approximately one-quarter of the employers in the mining and oil and gas industry reported their company has a formal retirement policy, compared to only 5 per cent of the professional, scientific and technical services companies.

Overall, employers91 indicated that approximately 1,091 employees were eligible for retirement in the year prior to their survey. Of the employees eligible for retirement, only 211 or 19 per cent actually retired.

Retirement PolicyPercentage of companies that have a formal retirement policy

2012Overall Results 12%

Results by IndustryMining & Oil & Gas 24%Construction 9%Manufacturing 10%Wholesale & Retail Trade 20%Transportation & Warehousing 14%Professional, Scientific & Technical Services 5%Health Care & Social Assistance 16%Accommodation & Food Services/Arts & Entertainment 8%Finance, Insurance, Real Estate & Leasing 11%Other 6%



91 All employers were asked this question, whether they indicated their company has a formal retirement policy or not, or were unsure.

Job Bank AnalysisService Canada’s Job Bank is the country’s largest bi-lingual online listing of job opportunities in Canada. Job seekers are able to view thousands of new job opportunities across Canada every day and access online tools such as Job Match, Job Alert, Resume Builder and Career Navigator free of charge. The site also has a training and careers section, which helps job seekers identify career options, as well as provides information on trends, employment prospects and salary ranges of occupations. Employers have access to a variety of HR management information resources and can advertise and manage their job postings online at their own convenience free of charge.

This section provides a summary of jobs posted to the Job Bank in 2012 for Calgary, the communities surrounding Calgary, and the Banff/Canmore region.

Calgary (city)For Calgary (city), there were 115,072 job positions listed on the Job Bank in 2012, down from 123,887 jobs in 2011. Two-thirds of the job positions were from companies located in east Calgary, while the remaining one-third of the jobs were from companies located in west Calgary.

Job Bank: Job Positions by Quadrant for 2012Calgary (city)

North East!27%!

North West!12%!South East!

40%!

South West!21%!



In 2012, 36 per cent of the job positions (41,254 positions) were sales and service occupations, down from 44,675 positions in 2011. Twenty-nine per cent (33,613 positions) were trades, transport and equipment operator occupations, down from 34,935 positions year-over-year.

Job Bank: Number of Job Positions by Occupation for 2011 and 2012 Calgary (city)

1,755 !

2,246 !

2,706 !

5,037 !

5,044 !

5,563 !

7,961 !

9,893 !

33,613 !

41,254 !

1,595 !

2,711 !

3,114 !

5,418 !

5,117 !

6,502 !

8,584 !

11,236 !

34,935 !

44,675 !

- ! 10,000 ! 20,000 ! 30,000 ! 40,000 ! 50,000 !

Health Occupations!

Occupations in Art, Culture, Recreation & Sport!

Occupations in Social Science, Education, Government Service & Religion!

Occupations Unique to Primary Industry!

Management Occupations!

Occupations Unique to Processing, Manufacturing & Utilities!

Natural & Applied Sciences & Related Occupations!

Business, Finance & Administration Occupations!

Trades, Transport & Equipment Operators & Related Occupations!

Sales & Service Occupations!

2011! 2012!

The top five occupations advertised on the Job Bank in 2012 for Calgary (city) were food counter attendants, kitchen helpers and related occupations (9,621 positions), cooks (5,216 positions), truck drivers (4,486 positions), retail salespersons and sales clerks (4,185 positions) and construction trades helpers and labourers (3,841 positions). In comparison, the top five occupations in 2011 for Calgary were food counter attendants, kitchen helpers and related occupations (9,342 positions), truck drivers (5,746 positions), retail salespersons and sales clerks (4,892 positions), material handlers (4,800 positions) and cooks (4,499 positions).



Job Bank: Top 50 Positions for Calgary (city) for 2012

NOC Code Occupation Positions

6641 Food Counter Attendants, Kitchen Helpers and Related Occupations 9,621 6242 Cooks 5,216 7411 Truck Drivers 4,486 6421 Retail Salespersons and Sales Clerks 4,185 7611 Construction Trades Helpers and Labourers 3,841 6661 Light Duty Cleaners 3,617 7452 Material Handlers 3,577 1453 Customer Service, Information and Related Clerks 2,934 6212 Food Service Supervisors 2,932 7242 Industrial Electricians 2,392 6474 Babysitters, Nannies and Parents' Helpers 1,956 9619 Other Labourers in Processing, Manufacturing and Utilities 1,666 5254 Program Leaders and Instructors in Recreation and Sport 1,541 8612 Landscaping and Grounds Maintenance Labourers 1,479 7291 Roofers and Shinglers 1,473 6453 Food and Beverage Servers 1,459 6611 Cashiers 1,347 7271 Carpenters 1,338 0711 Construction Managers 1,329 8615 Oil and Gas Drilling, Servicing and Related Labourers 1,229 7312 Heavy-Duty Equipment Mechanics 1,185 7265 Welders and Related Machine Operators 1,162 4212 Community and Social Service Workers 1,147 7414 Delivery and Courier Service Drivers 1,063 0621 Retail Trade Managers 984 6651 Security Guards and Related Occupations 974 9617 Labourers in Food, Beverage and Tobacco Processing 902 6622 Grocery Clerks and Store Shelf Stockers 864 6411 Sales Representatives - Wholesale Trade (Non-Technical) 857 7421 Heavy Equipment Operators (Except Crane) 832 7284 Plasterers, Drywall Installers and Finishers and Lathers 824 7321 Automotive Service Technicians, Truck Mechanics and Mechanical Repairers 812 7282 Concrete Finishers 804 8232 Oil and Gas Well Drillers, Servicers, Testers and Related Workers 802 8412 Oil and Gas Well Drilling Workers and Services Operators 763 6211 Retail Trade Supervisors 757 1471 Shippers and Receivers 744 1411 General Office Clerks 732 6662 Specialized Cleaners 705 0631 Restaurant and Food Service Managers 702 6623 Other Elemental Sales Occupations 700 4214 Early Childhood Educators and Assistants 685 6471 Visiting Homemakers, Housekeepers and Related Occupations 659 2243 Industrial Instrument Technicians and Mechanics 655 6221 Technical Sales Specialists - Wholesale Trade 627 6435 Hotel Front Desk Clerks 627 0611 Sales, Marketing and Advertising Managers 624 3413 Nurse Aides, Orderlies and Patient Service Associates 617 2174 Computer Programmers and Interactive Media Developers 570 6663 Janitors, Caretakers and Building Superintendents 568



Communities Surrounding CalgaryFor the communities surrounding Calgary, there were 23,472 job positions listed on the Job Bank in 2012, up from 22,220 job positions in 2011. In 2012, 37 per cent (8,607 positions) were sales and service occupations, down slightly from 8,719 positions in 2011. Thirty-six per cent (8,349 positions) were trades, transport and equipment operator occupations, up significantly from 6,176 positions year-over-year.

Job Bank: Number of Job Positions by Occupation for 2011 and 2012 Communities Surrounding Calgary

88 !

145 !

266 !

615 !

653 !

949 !

1,642 !

2,158 !

8,349 !

8,607 !

151 !

208 !

253 !

836 !

814 !

1,293 !

1,755 !

2,015 !

6,176 !

8,719 !

- ! 2,000 ! 4,000 ! 6,000 ! 8,000 ! 10,000 !


Health Occupations!









2011! 2012!

The top five occupations advertised on the Job Bank in 2012 for the communities surrounding Calgary were food counter attendants, kitchen helpers and related occupations (2,191 positions), truck drivers (1,179 positions), babysitters, nannies and parents’ helpers (986 positions), retail salespersons and sales clerks (936 positions) and cooks (912 positions). In comparison, the top five occupations advertised in 2011 for the communities surrounding Calgary were food counter attendants, kitchen helpers and related occupations (2,007 positions), retail salespersons and sales clerks (1,365 positions) truck drivers (1,268 positions), babysitters, nannies and parents’ helpers (1,055 positions) and cooks (982 positions).



Job Bank: Top 50 Positions for Communities Surrounding Calgary for 2012


6641 Food Counter Attendants, Kitchen Helpers and Related Occupations 2,191 7411 Truck Drivers 1,179 6474 Babysitters, Nannies and Parents' Helpers 986 6421 Retail Salespersons and Sales Clerks 936 6242 Cooks 912 6212 Food Service Supervisors 883 7611 Construction Trades Helpers and Labourers 684 7265 Welders and Related Machine Operators 639 9617 Labourers in Food, Beverage and Tobacco Processing 569 8431 General Farm Workers 557 7264 Ironworkers 535 8612 Landscaping and Grounds Maintenance Labourers 479 7291 Roofers and Shinglers 470 6661 Light Duty Cleaners 469 7252 Steamfitters, Pipefitters and Sprinkler System Installers 360 6611 Cashiers 346 7452 Material Handlers 296 7441 Residential and Commercial Installers and Servicers 294 8611 Harvesting Labourers 282 9462 Industrial Butchers and Meat Cutters, Poultry Preparers and Related Workers 280 1453 Customer Service, Information and Related Clerks 266 7292 Glaziers 252 6681 Dry Cleaning and Laundry Occupations 248 7421 Heavy Equipment Operators (Except Crane) 241 7321 Automotive Service Technicians, Truck Mechanics and Mechanical Repairers 232 9493 Other Wood Products Assemblers and Inspectors 224 7241 Electricians (Except Industrial and Power System) 217 6453 Food and Beverage Servers 215 8432 Nursery and Greenhouse Workers 212 7612 Other Trades Helpers and Labourers 204 7271 Carpenters 203 7312 Heavy-Duty Equipment Mechanics 195 7231 Machinists and Machining and Tooling Inspectors 191 7311 Construction Millwrights and Industrial Mechanics (Except Textile) 185 6211 Retail Trade Supervisors 183 0621 Retail Trade Managers 176 7283 Tilesetters 162 6622 Grocery Clerks and Store Shelf Stockers 160 8232 Oil and Gas Well Drillers, Servicers, Testers and Related Workers 158 4214 Early Childhood Educators and Assistants 155 6662 Specialized Cleaners 150 9619 Other Labourers in Processing, Manufacturing and Utilities 149 0631 Restaurant and Food Service Managers 143 8253 Farm Supervisors and Specialized Livestock Workers 138 7242 Industrial Electricians 128 7443 Automotive Mechanical Installers and Servicers 122 7213 Contractors and Supervisors, Pipefitting Trades 120 7322 Motor Vehicle Body Repairers 120 7244 Electrical Power Line and Cable Workers 118 6233 Retail and Wholesale Buyers 109 7215 Contractors and Supervisors, Carpentry Trades 105



Banff/Canmore AreaFor the Banff/Canmore area, there were 8,766 job positions listed on the Job Bank in 2012, down from 10,757 positions in 2011. Sales and service occupations accounted for 84 per cent of the total positions in 2012, up slightly from 82 per cent in 2011.

Job Bank: Number of Positions by Occupation for 2011 and 2012Banff/Canmore Area

24 !

39 !

43 !

46 !

64 !

228 !

244 !

288 !

395 !

7,395 !

39 !

111 !

94 !

9 !

119 !

270 !

216 !

477 !

579 !

8,843 !

- ! 1,500 ! 3,000 ! 4,500 ! 6,000 ! 7,500 ! 9,000 !





Health Occupations!






2011! 2012!

The top five occupations advertised on the Job Bank in 2012 for the Banff/Canmore area were light duty cleaners (1,667 positions), food counter attendants, kitchen helpers and related occupations (1,587 positions), cooks (841 positions), food service supervisors (700 positions) and food and beverage servers (566 positions). The top five occupations advertised on the Job Bank in 2011 for the Banff/Canmore area were light duty cleaners (2,159 positions), food counter attendants, kitchen helpers and related occupations (1,622 positions), cooks (973 positions), food and beverage servers (599 positions) and food service supervisors (579 positions).



Job Bank: Top 50 Positions for the Banff/Canmore Area for 2012


6661 Light Duty Cleaners 1,667 6641 Food Counter Attendants, Kitchen Helpers and Related Occupations 1,587 6242 Cooks 841 6212 Food Service Supervisors 700 6453 Food and Beverage Servers 566 6435 Hotel Front Desk Clerks 352 5254 Program Leaders and Instructors in Recreation and Sport 349 6421 Retail Salespersons and Sales Clerks 345 6241 Chefs 197 6671 Operators and Attendants in Amusement, Recreation and Sport 139 6663 Janitors, Caretakers and Building Superintendents 130 1453 Customer Service, Information and Related Clerks 125 6215 Cleaning Supervisors 107 0631 Restaurant and Food Service Managers 96 6441 Tour and Travel Guides 89 6681 Dry Cleaning and Laundry Occupations 68 6442 Outdoor Sport and Recreational Guides 53 3235 Other Technical Occupations in Therapy and Assessment 50 6622 Grocery Clerks and Store Shelf Stockers 50 6211 Retail Trade Supervisors 49 0632 Accommodation Service Managers 47 6611 Cashiers 47 6216 Other Service Supervisors 43 6482 Estheticians, Electrologists and Related Occupations 42 7282 Concrete Finishers 42 6483 Pet Groomers and Animal Care Workers 41 9619 Other Labourers in Processing, Manufacturing and Utilities 40 6411 Sales Representatives - Wholesale Trade (Non-Technical) 38 7241 Electricians (Except Industrial and Power System) 33 8612 Landscaping and Grounds Maintenance Labourers 28 6651 Security Guards and Related Occupations 27 2225 Landscape and Horticultural Technicians and Specialists 25 0621 Retail Trade Managers 24 6682 Ironing, Pressing and Finishing Occupations 24 7271 Carpenters 24 1433 Customer Service Representatives - Financial Services 23 6672 Other Attendants in Accommodation and Travel 23 0721 Facility Operation and Maintenance Managers 22 6451 Maîtres d'hôtel and Hosts/Hostesses 22 6452 Bartenders 22 7311 Construction Millwrights and Industrial Mechanics (Except Textile) 22 7412 Bus Drivers and Subway and Other Transit Operators 22 0611 Sales, Marketing and Advertising Managers 20 6434 Ticket Agents, Cargo Service Representatives and Related Clerks 19 6474 Babysitters, Nannies and Parents' Helpers 18 7281 Bricklayers 18 1414 Receptionists and Switchboard Operators 17 6213 Executive Housekeepers 17 6271 Hairstylists and Barbers 17 7251 Plumbers 17



Job ad data is available each week for the Job Bank.92 In 2012, job postings for Calgary and surrounding area varied from a low of 2,015 postings the week of January 3, 2012 to a high of 3,456 postings the week of June 14, 2012. Job postings for the Banff/Canmore area varied from a low of 108 postings the week of December 27, 2012 to a high of 241 postings the week of May 16, 2012.

Number of Job Postings on the Job Bank per week in 2012

2,015 !

3,456 ! 241 !

108 !

- !

50 !

100 !

150 !

200 !

250 !

300 !

- !

500 !

1,000 !

1,500 !

2,000 !

2,500 !

3,000 !

3,500 !

4,000 !

Jan 3

12!

Jan 2

0 12!

Jan 3

1 12!

Feb 14

12!

Apr 3 1

2!

Apr 18

12!

May 9

12!

May 22

12!

Jun 6

12!

Jun 2

2 12!

Jul 3

12!

Jul 1

7 12!

Jul 3

1 12!

Aug 13

12!

Aug 28

12!

Sep 18

12!

Oct 9 1

2!

Oct 23

12!

Nov 6

12!

Nov 20

12!

Dec 4

12!

Dec 19

12!

Calgary and Surrounding (Left)! Banff/Canmore (Right)!



92 Total job postings are all unduplicated postings appearing in the Job Bank each week. This figure includes postings from the previous weeks that have been reposted as well as new job postings.

Appendix A Survey MethodologyThe Q1 2012 Calgary and Area Employer Survey was based on responses to a telephone questionnaire conducted in February and March 2012. The survey sampled 203 Calgary and area employers with 100+ employees. Following are the number of respondents from each industry sector included in the sample:

Q1 2012 Survey Respondents

The Q2 2012 Calgary and Area Employer Survey was based on responses to a telephone questionnaire conducted in May and June 2012. The survey sampled 208 Calgary and area employers with 50 - 99 employees. Following are the number of respondents from each industry sector included in the sample:


Industry Number of Respondents

Mining & Oil & Gas 20Construction 20Manufacturing 22Wholesale & Retail Trade 21Transportation & Warehousing 20Professional, Scientific & Technical Services 22Health Care & Social Assistance 20Accommodation & Food Services/Arts & Entertainment 20Finance, Insurance, Real Estate & Leasing 22Other 21Total 208



The Q3 2012 Calgary and Area Employer Survey was based on responses to a telephone questionnaire conducted in August and September 2012. The survey sampled 204 Calgary and area employers with 10 - 49 employees. Following are the number of respondents from each industry sector included in the sample:




The Q4 2012 Calgary and Area Employer Survey was based on responses to a telephone questionnaire conducted in November and December 2012. The survey sampled 201 Calgary and area employers with <10 employees. Following are the number of respondents from each industry sector included in the sample:




The ‘Other’ industry category includes a variety of companies from the remainder of the industry categories: Agriculture, Utilities, Information & Culture, Management of Companies, Administrative & Support Services, Educational Services, Other Services and Public Administration.



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