2012 Aurora Living Resident's Guide

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www.aurora.ca 100 John West Way, Aurora, Ontario L4G 6J1 Phone: 905-727-1375 | Email: [email protected] THIS GUIDE IS AVAILABLE IN ALTERNATE FORMAT BY REQUEST Aurora Living 2013 RESIDENT’S GUIDE TOWN OF AURORA

description

A to Z guide filled with easy to find Town information

Transcript of 2012 Aurora Living Resident's Guide

Page 1: 2012 Aurora Living Resident's Guide

www.aurora.ca100 John West Way, Aurora, Ontario L4G 6J1

Phone: 905-727-1375 | Email: [email protected]

THIS GUIDE IS AVAILABLE IN ALTERNATE FORMAT BY REQUEST

AuroraLiving 2013

RESIDENT’SGUIDE

TOWN OF AURORA

Page 2: 2012 Aurora Living Resident's Guide

• Exam and Freestyle classes from 3 yrs to adult in Acro, Ballet & Pointe, Hip Hop, Jazz, Latin Salsa, Lyrical, Modern, Musical Theatre, Social/ Ballroom, Tap, Yoga Dance and more...

• Fully certified faculty Members of I.S.T.D., C.D.T.A., R.A.D. & P.A.E.C.

• Spacious state of the art studios with sprung floors, viewing windows, change rooms and homework rooms with WiFi

• Competitive Dance Performance Program

• Professional Dance Teacher Training Program

• Master Dance Workshops featuring world renown professionals

Ask about our Dance Birthday Parties

Join our growing family and find out why so many dancers choose YDA to nurture their talent

You need more than dancing shoes to be a dancer…you need professional instruction!

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3 Locations in York Region

Aurora - 905-726-1241 305 Industrial Parkway South Unit 19

Newmarket - 905-836-4939 17665 Leslie Street, Unit 28 (Color Town Plaza)

Stouffville - 905-640-6082 30 Innovator Drive, Unit 1

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Aurora Living Resident’s Guide 20134

Greetingsfrom the MayorOn behalf of Aurora Town Council, I am pleased to present the 2013 Aurora Resident’s Guide.

This year, The Town of Aurora celebrates its 150th Anniversary. I would like to invite all residents to join us at the celebratory events this year recognizing Aurora’s past, present and future. For more information on Aurora’s 150th year, please visitwww.aurora150.ca

Aurora is a growing community with more than 55,000 residents. Our Town offers urban amenities with a small-town feel. Aurora has a robust and diverse economy, supported by a diverse range of companies, including the corporate headquarters of Magna International, State Farm and Bulk Barn.

Flip through the pages of this book and explore what activities, programs and excitement Aurora has to offer you and your family. Our guide is designed in an“A to Z” reference format to help you easily fi nd information.

For more about The Town of Aurora, please visit www.aurora.caor call 905-727-1375.

Sincerely,Mayor Geoffrey Dawe

Geoffrey [email protected]

John AbelDeputy Mayorand Councillor905-727-3123 ext. [email protected]

Michael ThompsonCouncillor905-727-3123 ext. [email protected]

Evelyn BuckCouncillor905-727-3123 ext. [email protected]

Sandra HumfryesCouncillor905-727-3123 ext. [email protected]

John GalloCouncillor905-727-3123 ext. [email protected]

Wendy GaertnerCouncillor905-727-3123 ext. [email protected]

Chris BallardCouncillor905-727-3123 ext. [email protected]

Paul PirriCouncillor905-727-3123 ext. [email protected]

2010 to 2014Town of Aurora CouncilThe Town of Aurora municipal government is composed of the Mayor and eight Councillors at large, with the Mayor representing theTown at the regional level of government. The Mayor and Council are dedicated to serving the residents and businesses of The Town of Aurorain a responsive and effective manner through leadership and legislative action for the present and future well-being of the community.

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6 Aurora Living Resident’s Guide 2013

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7Aurora Living Resident’s Guide 2013

Shop Aurora Chamber of Commerce Members First!

For your business or your home, find the products andservices you need. Search our Membership Directory at:

a u r o r a c h a m b e r. o n . c aJoin the Aurora Chamber of Commerce. Get connected to other businesses. Get referrals.

Call: 905-727-7262Dedicated to moving

Aurora business forward.

What’s Inside:Contact The Town of Aurora _______________________ 8Departments ___________________________________ 10Mayor and Council _______________________________ 4Aurora from A to ZAccessibility __________________________________________12Adult Recreational Programs _______________________________12Animal Control _________________________________________12Aquatics _____________________________________________12Arenas ______________________________________________13Basketball Courts _______________________________________14Birth Registration _______________________________________14Blood Donor Clinics _____________________________________15Building Inspections _____________________________________15By-laws ______________________________________________15Camp Programs ________________________________________15

Raz & Mae Khamissa, owners of Omars Shoeshoes

14800 Yonge St. Aurora Shopping Centre905-727-9391 www.omarsshoes.com

For over 40 years, Omars Shoes has been the destination of choice for Aurora and area residents looking for comfortable, stylish footwear for the entire family.

It all began in 1970 when Omar and Amina Khamissa opened their modest “Ma & Pa” outlet in a 1200 sq. ft. store.

Now operated by Raz and Mae Khamissa, Omars boasts a staff of seasoned, professional shoe-fitters, happily operating in a 7,000 sq. ft. centre for fashionable footwear, that has sustained its leading reputation by offering customer service, knowledgeable staff, quality products and greater selection. A history of helping to ease common foot problems has added to Omars small-town, retail family tradition.

Their secret to success is simple - Service, Selection and Dedication to their valued customers.

Omars goes that extra step to ensure that children are carefully measured and fitted with good quality shoes that provide room to grow. The selection of shoes for men and women in medium, wide and extra wide sizes is among the largest in the Greater Toronto area.

Omars is known for its comfortable shoes, and specializes in fitting shoes for orthotics. Omars’ staff members are dedicated to providing the correct fit and shoe for your foot.

They want you to own quality shoes that look good, feel great and wear well - shoes that will add flair to your wardrobe and comfort to your feet.

Omars carries many top brand names such as Rockport, Birkenstock, Clarks, Bostonian, New Balance, Bogs, Merrell, Cougar, Sorel, Uggs and many more.

Family Business Celebrates 43rd Year In AuroraSHOES EST. 1970

Ask about our Kids Club! Earn FREE shoes.

Children’s Programs _____________________________________16Community Directory ____________________________________44Council and Committees __________________________________16Crossing Guards ________________________________________17Economic Development ___________________________________18Education ____________________________________________18Elections _____________________________________________19Emergency Preparedness __________________________________19Employment Opportunities ________________________________20Environmental Initiatives __________________________________20Events _______________________________________________42Facility Rentals _________________________________________22Fire and Emergency Services _______________________________20Fireworks _____________________________________________22Fitness _______________________________________________23Frequently Called Numbers ________________________________45Grants _______________________________________________24Health Services _________________________________________24Heritage _____________________________________________24Hydro _______________________________________________24Illegal Dumping ________________________________________24Info Aurora ___________________________________________25Library _______________________________________________25Licences ______________________________________________25Notice Board __________________________________________26Outdoor Ice Skating _____________________________________26Parking ______________________________________________27Parks ________________________________________________27Permits ______________________________________________27Playgrounds ___________________________________________29Ponds _______________________________________________30Pre-School Programs_____________________________________30Program Guide _________________________________________30Repairs ______________________________________________31Roads _______________________________________________32Seniors ______________________________________________32Sewers ______________________________________________32Skateboard/BMX Facilities _________________________________32Snow Removal _________________________________________33Splash Pads ___________________________________________33Sports Fields __________________________________________33Streetsigns/Streetlights ___________________________________33Taxes ________________________________________________34Tennis Courts __________________________________________34Tobogganing __________________________________________35Town Hall ____________________________________________35Trails ________________________________________________35Trees ________________________________________________36Waste/Recycling ________________________________________36Water _______________________________________________38Youth Programs ________________________________________39Zoning_______________________________________________39

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Aurora Living Resident’s Guide 20138

Stronach Aurora Recreation Complex

AuroraTown

HallAurora

Seniors’ Centre

ParksYard

Operations Yard

VictoriaHallAurora

Public Library

AuroraFamilyLeisureComplex

AuroraAuroraCommunity Community CentreCentre

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Contact

The Town of Aurora

Departments:Administration / Offi ce of the CAO ______________ 905-727-3123 ext. 4740

Building Services __________________________ 905-727-3123 ext. 4388

By-law Services ____________________________ 905-727-3123 ext. 4751

Corporate & Financial Services _________________ 905-727-3123 ext. 4151

Corporate Communications ___________________ 905-727-3123 ext. 4238

Customer & Legislative Services ________________ 905-727-3123 ext. 4233

Economic Development ______________________ 905-727-3123 ext. 4742

Human Resources __________________________ 905-727-3123 ext. 4362

Infrastructure & Environmental Services* __________ 905-727-3123 ext. 4370

Legal Services _____________________________ 905-727-3123 ext. 4220

Offi ce of the Mayor _________________________ 905-727-3123 ext. 4741

Parks & Recreation Services ___________________ 905-727-3123 ext. 4753

Planning & Development Services ______________ 905-727-3123 ext. 4226

* Formerly Public Works

Facilities:AURORA PUBLIC LIBRARY • 15145 Yonge Street | 905-727-9494

AURORA TOWN HALL • 100 John West Way | 905-727-1375

OPERATIONS YARD • 9 Scanlon Court | 905-727-3123 ext. 3447

PARKS YARD • 9 Scanlon Court | 905-727-3123 ext. 3223

VICTORIA HALL • 27 Mosley Street | 905-726-4759

Recreation Centres:AURORA COMMUNITY CENTRE • 1 Community Centre Lane | 905-841-2371

AURORA FAMILY LEISURE COMPLEX

135 Industrial Parkway North | 905-841-7529

AURORA SENIORS’ CENTRE • 90 John West Way | 905-726-4767

STRONACH AURORA RECREATION COMPLEX

1400 Wellington Street West | 905-726-4770

2013 Statutory Holidays The Town of Aurora will observe the following statutory holidays in 2013.

On statutory holidays, Aurora Town Hall is CLOSED.

For holiday service schedules related to the waste collection and recreational

programs and facility hours of operation, please visit our website prior to the

statutory holiday, or consult the Town’s Notice Board, published weekly on

page 2 of The Auroran newspaper.

As always, the Town will continue to provide essential and emergency services.

For Town-related emergency situations, please call 905-727-1375 or

905-727-3123 and follow the voice prompts.

FOR ALL OTHER EMERGENCIES, CALL 9-1-1.

DATE OBSERVATION

Tuesday, January 1 New Year’s Day

Monday, February 18 Family Day

Friday, March 29 Good Friday

Monday, May 20 Victoria Day

Monday, July 1 Canada Day

Monday, August 5 Civic Holiday

Monday, September 2 Labour Day

Monday, October 14 Thanksgiving

Wednesday, December 25 Christmas Day

Thursday, December 26 Boxing Day

AURORA TOWN HALL100 John West Way • P.O. Box 1000 • Aurora, Ontario • L4G 6J1

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding statutory holidays)

Phone: Main switchboard _________________________________ 905-727-1375

24-hour automated hotline __________________________ 905-727-3123

TTY __________________________________________ 905-726-4766

Fax: 905-726-4732

[email protected]

www.aurora.ca

www.facebook.com/townofaurora

www.twitter.com/Town_of_aurora

www.youtube.com/townofaurora2012

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The Regional Municipality of York

What We DoYork Region staff is committed to providingcost effective, quality services that respondto the needs of our communities.

Regional services we provide include:

Aurora

East Gwillimbury

Georgina

King

Markham

Newmarket

Richmond Hill

Vaughan

Whitchurch-Stouffville

For more information, please call:905-830-4444, ext. 1234 (toll free at 1-877-464-9675)

Produced by the Office of the CAO, Corporate Communications Division

York Region @YorkRegionGovt

yorkregiongovt LinkedIn.com

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Aurora Living Resident’s Guide 201310

Administration departmentThe Administration department is comprised of three divisions: Offi ce of the CAO, Corporate Communications and Human Resources.

The department is responsible for providing effective administrative services to three primary groups – Council, staff and the public. The responsibilities of the department include overseeing municipal operations, providing professional corporate communications and corporate recruiting services, ensuring Council’s priorities and strategic directions are achieved.

Building & By-law Services departmentThe Building & By-law Services department encompasses both a Building Services division and a By-law Services division.

The Building Services division’s mandate is to ensure a healthy and safe environment in the buildings where we live, work and play. This division reviews building permit applications and conducts on-site inspections for construction projects within The Town of Aurora in accordance with the Ontario Building Code Act, The Town of Aurora Zoning By-law and other applicable legislation. This division is responsible for ensuring minimum building standards are achieved for new buildings, additions and renovations with reference to public health and safety, structural suffi ciency, fi re protection, energy conservation, accessibility and water and sewage protection. Further, they provide zoning comments and interpretations on development applications such as draft plans of subdivisions, site plan applications, land severances and minor variances.Other administrative functions include the issuance and inspection of building permits.

The By-law Services division promotes health, safety and a harmonious community through the investigation and resolution of bylaw complaints. Some of the core operational functions of this division include animal licensing and control, parking control, property standards, business licensing and mobile vendor licensing.

Corporate & Financial Services departmentThe Corporate & Financial Services department is responsible for serving both the internal and supportive needs of the Town’s administration, as well as the external needs of our stakeholders in the core areas of information technology and fi nancial services. In doing so, the Corporate & Financial Services department is also charged with fulfi lling the statutory roles of the Municipal Treasurer as set out in the Municipal Act of Ontario.

The department serves ratepayers, the public, employees, vendors and various government ministries and agencies. Among the services provided are the issuance and collection of tax and water bills, the dissemination of general fi nancial information and statutory and accountability reporting.

Customer & Legislative Services departmentThe Customer & Legislative Services department provides its services and support to clients through three organizational divisions: Customer & Legislative Services, Secretariat Services and Procurement Services.

Customer & Legislative Services provides a number of services across the corporation including corporate insurance and risk management, corporate records management, lottery and marriage licensing, death registrations under the Vital Statistics Act, Freedom of Information Requests (FOI) under the Municipal Freedom of Information and Protection of Privacy Act and ensures compliance with the standards set by the Accessibility for Ontarians with Disability Act and the Ontarians with Disabilities Act.

Secretariat Services handles a variety of duties, the majority of which are statutory in nature as prescribed by statutes such as the Municipal Act, 2001, the Planning Act and the Municipal Elections Act. In addition, Secretariat Services provides support to Council and its Committees.

Procurement Services is responsible for providing effective procurement of goods and services using competitive bid and proposal processes to ensure that the Corporation obtains the best value for its purchases, combined with fair and equitable access to all providers of goods and services, in accordance with the Corporation’s Purchasing By-law.

Infrastructure & Environmental Services departmentThe Infrastructure & Environmental Services department is responsible for the planning, construction, operation and maintenance of the following infrastructure and services: engineering services, operations services (roads, waste and recycling, water and sewer management) as well as facilities, property and fl eet services.

This encompasses the management of our roads and sidewalks, stormwater management, traffi c management, water supply, streetlight maintenance, wastewater collection, solid waste collection and recycling. There are also several important partnerships that support these services including the Regional Municipality of York, the Lake Simcoe Region Conservation Authority and the Toronto Region Conservation Authority. These partnerships ensure thatservices are delivered effectively and reliably to the community.

Legal Services departmentThe Legal Services department provides a full and broad range of legal services to The Town of Aurora, its elected Council and appointed Committees, as well as the Chief Administrative Offi cer, the Executive Leadership Team and staff. The role of the Legal Services department changes constantly to meet the diverse and complex needs of the municipality as it continues to evolve. The primary function of the department is to provide legal advice and opinions, interpretation of legislation, review of agreements and litigation representation and management. The department also acts in an advisory capacity with respect to various matters, while providing this broad array of services to Town departments economically and effi ciently.

The Legal Services department also serves to protect and defend the Town’s interests in litigation and administrative law matters by attending hearings, dispute resolution sessions and other proceedings before the courts and tribunals, including the Ontario Municipal Board. The department also conducts legal research and prepares legal opinions pertaining to the municipality’s rights, duties, powers, and obligations pursuant to provincial and federal legislation, its own bylaws and policies, as well as pertinent case law.

The legal fi eld is extremely diverse. As such, the Legal Services department provides a broad array of services in different spectrums of the law. The areas of law primarily practiced in the department are planning and development, real estate, administrative, civil litigation, general municipal, contract, computer and information technology, dispute resolution and procurement.

The Legal Services department does not provide legal services or advice to the public. If you are looking for a lawyer, you can contact the Law Society of Upper Canada’s Lawyer Referral Service at 1-800-268-8326 and they will put you in touch with a lawyer who practices law in the area of your concern.

Departments

VISION To be respected leaders in municipal government, seeking innovative approaches and effective solutions that meet community expectations.

MISSIONA professional and resilient organization dedicated to providing high quality service and better understanding the needs of our community.

VALUESThe Town of Aurora values the following: 1. Acting with honesty and integrity while serving our community and each other 2. Providing a positive work environment that promotes employee health and well-being 3. Recognizing and respecting the diversity of our community and workforce 4. Protecting and enhancing the natural environment 5. Valuing the cultural heritage and history of our community 6. Contributing to the economic vitality of our community

GET INVOLVED IN THE BUDGET PROCESS!Each year, Council reviews and approves an operating budget, capital budget and water utilities budget. Council encourages all residents to participate in the process. All 2013 budget review meetings are open to the public and anyone wishing to share their ideas regarding the Town budget is welcome to do so. Meetings are held at Aurora Town Hall, Council Chambers, located at 100 John West Way. If you can’t attend in person, please send your comments to [email protected] or visit www.aurora.ca/2013budget for more information.

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Aurora Living Resident’s Guide 2013 11

DepartmentsOffi ce of the MayorThe Mayor’s Offi ce provides a number of offi cial administrative services to residents, including: • Offi cial greetings and congratulatory messages for 70th, 80th, 90th and 100th birthdays, 50th, 60th and 70th wedding anniversaries and other signifi cant milestones of Aurora residents • Issuing proclamations for special occasions or events for non-profi t community groups or organizations • Mayoral attendance at the offi cial grand opening of new businesses or other ceremonial events

For more information, please contact the Executive Assistant to the Mayorat 905-726-4741 or [email protected]

Parks & Recreation Services departmentThe Parks & Recreation Services department is responsible for the planning, development, general/fi nancial management and administration of parks, recreation and culture in Aurora.

This department oversees the planning, construction and maintenance of parks, as well as the development and delivery of community and heritage programs to enhance and improve the quality of life of Aurora residents through participation in recreation programs and use of recreation facilities and green spaces.

The Parks & Recreation Services department provides essential public services, which ensure a high quality of natural and urban environments and promote a healthy, satisfying lifestyle for all Aurora citizens. Parks and open spaces, recreational facilities, sports, fi tness, creative and social programs are all managed with the aim of encouraging the greatest possible public participation in fi tness and leisure.

This department delivers a wide range of programs and services through fi ve divisional areas: • Parks & Recreation Services administration • Parks, open spaces and trails • Recreational programming and community development initiatives • Business support services • Cultural services

Planning & Development Services departmentThe Planning & Development Services department provides its activities and support to clients through three divisions:

• Development planning (includes development engineering and Committee of Adjustment) • Long-range and strategic planning (includes policy planning economic development, environmental initiatives and Geographic Information Systems (GIS)) • Heritage planning

Planning & Development Services manages the growth and physical form of the Town through the land use planning process. Land use planning enables the Town to establish goals and objectives for future growth and development. Through this process, interests and objectives of individual property owners are balanced with the greater interests and objectives of the Town. Planning staff provide professional planning advice to Council, other departments, the public and Council-endorsed committees on a variety of policy and procedural issues and Planning Act applications.

Planning & Development Services activities relate to long-range strategic planning and development review; formulation of plans, policies and guidelines on growth management; land use; development; heritage planning; urban design and the processing and evaluation of development applications. The department also conducts research, data collection, analysis and monitoring of land use, planning policy and growth management matters.

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Aurora from A to Z

AAccessibilityThe Town of Aurora is committed to giving people with disabilities equal access to Town services. The Town of Aurora respects the core principles of independence, dignity, integration and equal opportunity and makes reasonable efforts to ensure that it provides accessible customer service to people with various kinds of disabilities.

The Town employs a full-time Accessibility Advisor to help plan and implement changes to ensure compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

In addition, the Town’s Accessibility Advisory Committee (AAC) advises Town Council in the preparation, implementation and effectiveness of its Accessibility Plan. The AAC also provides a forum for persons with disabilities to raise issues and concerns and provides advice and guidance to Town Council concerning policies, practices, services and programs related to accessibility matters.

Town of Aurora Customer & Legislative Services department

905-727-3123 ext. 4212 www.aurora.ca/accessibility

Additions – See Permits

Adult Recreational ProgramsThe Parks & Recreation Services department provides adults with the opportunity to explore recreation within the Town and the great facilities it provides. Municipal programs exist in order to provide opportunities for leisure time activities at an affordable cost that is not feasible or easily available in the private sector. Programs have developed primarily through a process of request and interest. Adult programs encompass dance, sports, arts and cultural activities.

Services are provided in a variety of ways. In some activities, the entire program is organized and supervised by the Town. Other programs are jointly offered and led by local professionals who are specialists in their fi eld.

Town of Aurora Parks & Recreation Services department

905-841-PLAY (905-841-7529) www.aurora.ca/adultprograms

Agendas and Minutes – See Council and Committees

Animal ControlThe York Region branch of the Ontario Society for the Prevention of Cruelty to Animals (OSPCA) is responsible for enforcing The Town of Aurora’s animal control bylaw, and operates the municipality’s animal shelter. The OSPCA devotes considerable time and care to fi nding homes for lost or abandoned animals and to reunite lost animals with their owners.

OSPCA, York Region Branch

905-898-7122 ext. 319

[email protected] www.yorkregion.ontariospca.ca

Animal Licences – See Licences

Aquatics The Town of Aurora’s comprehensive swim programs offer something for everyone including registered lessons, leadership courses, leisure swims and aqua fi tness classes. Are you celebrating a birthday? Why not make it a pool party? The pool can be rented for private use. Check out our schedules and dive in today!

Aquatics programs are offered at both the Aurora Family Leisure Complex and at the Stronach Aurora Recreation Complex.

Town of Aurora Parks & Recreation Services department

905-726-4763 www.aurora.ca/aquatics

ent’s Guide 2013

Backyard Splash ProgramEnjoy swimming lessons in the comfort of your own backyard with an experienced and certifi ed Town of Aurora Red Cross

Water Safety and Lifesaving Instructor!

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Aurora Living Resident’s Guide 2013

Enjoy an entire season of family fun! A maximum of two adults and two children in the same family can have unlimited attendance at The Town of Aurora’s public skating. Don’t delay! Sign up now at the Stronach Aurora Recreation Complex.

13

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ArenasThe Town of Aurora offers public skating and shinny hockey at various times throughout the week. All recreational public skating and shinny hockey takes place at the Stronach Aurora Recreation Complex. The Ontario Recreation Facilities Association and The Town of Aurora recommend wearing a helmet and glove protection while on the ice surface. For prices and schedules, pleaserefer to your Parks & Recreation Program Guide or visit our website.

Town of Aurora Parks & Recreation Services department

905-726-4770 www.aurora.ca/arenaprograms

Public Skatingfor the whole family

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BBasement Apartments – See Permits

Basketball CourtsBasketball courts in The Town of Aurora are either full-court double net facilities or half-court single net facilities. Please note: Basketball courts are not lit for night time use. Basketball courts can be found in the following park locations:

PARKHALF-

COURT(S)FULL-

COURT(S)LOCATION/INTERSECTION

Ada Johnson Park 2 Hartwell Way and Conover Avenue

Atkinson Park 1 Old Yonge Street and Twelve Oaks Drive

Chapman Park 1 McMaster Avenue and Baywell Crescent

Confederation Park 2 Seaton Drive and Glass Drive

Hamilton Park 1 St. John’s Sideroad and Gateway Drive

Hickson Park 2 Conover Avenue and Borealis Avenue

James Lloyd Park 2 Bayview Avenue and Stone Road

Seston Park 1 McLellan Way and Tradewind Terrace

Summit Park 1 Orchard Heights Boulevard and Kemano Road

Tamarac Park 1 Henderson Drive and McLellan Way

Thompson Park 1 Gateway Drive and Peterson Drive

William Kennedy Park 1 Corner Ridge Road and Little Erika Way

Town of Aurora Parks & Recreation Services department

905-726-4770 www.aurora.ca/basketballcourts

Birth RegistrationBirth registrations are processed by the Government of Ontario. ServiceOntario provides a “Newborn Registration Service” through their website, www.serviceontario.ca.The Newborn Registration Service is a four-in-one online service which allows parents to register a baby (under the age of one year), apply for a birth certifi cate, Social Insurance Number and Canada Child Benefi ts in one convenient visit.

ServiceOntario

1-800-267-8097 1-800-268-7095

www.serviceontario.ca

HISTORICALPHOTO(S)

-

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www.HireTheGardener.com

[email protected]

[email protected]

Season Flat Rate24 Hour ServiceFirst Snowfall

to April 1stReliable and Fully Insured

Don’t let winter slow you down! Call today and let The Gardener plow your driveway this season.

Our trained staff have extensive experience in lawn aeration and

landscape construction resulting in a striking outdoor space that is

the envy of all property owners!

Blood Donor ClinicsBlood donor clinics take place in Aurora throughout the year. Stay tuned to the Town’s Notice Board, published weekly on page 2 of The Auroran newspaper for upcoming clinic dates in Aurora. For more information or to book your appointment, please contact Canadian Blood Services.

Canadian Blood Services

1-888-2-DONATE (1-888-236-6283) www.blood.ca

Blue Box Recycling – See Waste/Recycling

Building InspectionsThe Ontario Building Code Act requires that you call for an inspection at certain stages of construction. Neglecting these mandatory inspections may result in unnecessary time delays and expenditures. To learn more about when inspections must be scheduled, please visit our website or contact Building Services. To book an inspection, please call the inspection line listed below or email us at [email protected]

Town of Aurora Building & By-law Services department

905-726-4778 [email protected]

www.aurora.ca/buildingservices

Building Permits – See Permits

By-lawsThe Town of Aurora’s By-law Services division promotes health, safety and a harmonious community through the investigation and resolution of bylaw complaints. Some of the core operational functions of this division include animal licensing and control, parking control, property standards, business licensing and mobile vendor licensing.

Areas subject to bylaws are addressed throughout this Guide. If you require more information or a copy of a specifi c bylaw, please visit our website or contact By-law Services.

Town of Aurora Building & By-law Services department

905-727-3123 ext. 4751 [email protected]

www.aurora.ca/bylawservices

CCamp ProgramsThe Town of Aurora offers a variety of great programming opportunities for children when they are away from their regular school schedules, including March Break Camp and Summer Camps. Children are supervised by qualifi ed and energetic camp staff who provide an excellent selection of enjoyable activities for children of all ages. Extended care (extended hours of supervision) is also available.

Town of Aurora Parks & Recreation Services department

905-841-PLAY (905-841-7529) www.aurora.ca/camps

Page 16: 2012 Aurora Living Resident's Guide

Aurora Living Resident’s Guide 201316

Valid until August 31, 2014

Home Owners helping Home Owners

with expert advice.289 Wellington St. East

Aurora

905-727-4751

Newmarket Location

Visit ReStore online www.habitatyork.ca

Vaughan Location

! WARNINGShopping at a ReStore can be addictive

you never know what you might find

Appliances, Furniture, Lighting, Building Matrials and Much More!You can always find Antiques and those unique items.Donate your unwanted items or shop at the ReStore.

NEW & USED

Ask about our kitchen salvage program and save your old kitchen from landfill.

Children’s ProgramsRecreation plays an important role in children’s lives. The Town of Aurora’s Parks & Recreation Services department is committed to providing children with positive, healthy, active and fun opportunities. The Town’s Children’s Programs are taught by enthusiastic, trained and outgoing young people from within the community or by local business owners who are specialists in their fi eld.

Town of Aurora Parks & Recreation Services department

905-841-PLAY (905-841-7529) www.aurora.ca/childrensprograms

Chimneys – See Permits

Club Aurora Fitness Centre – See Fitness

Council and CommitteesThe Town of Aurora municipal government is composed of the Mayor and eight Councillors, with the Mayor representing the Town at the regional level of government. All members of Council are elected at large, meaning there is no defi ned ward system in Aurora. The next municipal election is scheduled to occur in October 2014.

The Mayor and Council are dedicated to serving the residents and businesses ofThe Town of Aurora in a responsive and effective manner through leadership and legislative action for the present and future well-being of the community.

CouncilCouncil is responsible for representing the interests of the local constituency and establishing policies, bylaws and directions that are in the best interest of the community. The elected Council is also responsible for ensuring that the municipality’s fi nancial and personnel resources are used as effectively as possible.

General Committee MeetingsGeneral Committee meetings are usually held every fi rst and third Tuesday of each month in the Council Chambers at Aurora Town Hall (excluding July and August).

General Committee meetings serve as a forum where staff reports and municipal issues can be discussed and debated and recommendations made to Council for their consideration and adoption the following week at Council.

Residents wishing to address Council on matters related to municipal issues must obtain “Delegation Status” to fi rst appear before General Committee. When appropriate, residents are encouraged to appear before an Advisory Committee rather than General Committee.

Delegation RequestsTo address Council regarding a municipal issue, residents must submit a “Delegation Request” to obtain “Delegation Status.” To submit a Delegation Request to the Clerk’s offi ce, please complete our Delegation Request form, available at Aurora Town Hall and on our website at www.aurora.ca/delegation

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Aurora Living Resident’s Guide 2013 17

Council Meetings

Town Council meetings are generally held every second and fourth Tuesday of each month in the Council Chambers at Aurora Town Hall. In July and August, Council meets only once per month. Council Meetings are broadcast live on Rogers television.

Public Planning Meetings

Public Planning meetings are usually held on the fourth Wednesday of each month in the Council Chambers at Aurora Town Hall. These meetings are held to consider planning applications submitted under the Town’s Zoning By-law and Offi cial Plan.

Advisory Committees and Boards

The Town of Aurora has several committees and boards on which citizens participate.

The 2010 to 2014 Town of Aurora Committees include:

• Accessibility Advisory Committee • Committee of Adjustment • Council Compensation Ad Hoc Committee • Economic Development Advisory Committee • Environmental Advisory Committee • Heritage Advisory Committee • Parks and Recreation Advisory Committee • Property Standards Committee • Sesquicentennial Ad Hoc Committee • Trails and Active Transportation Committee • Trails Sub-Committee

The 2010 to 2014 External Boards and Committees include:

• Aurora Public Library Board • Joint Committee of Council (Central York Fire Services) • Nokiidaa Trail Committee

Agendas and Minutes

Agendas and minutes from Council and Committee meetings are available for download on our website at www.aurora.ca/agendasminutes

Town of Aurora Customer & Legislative Services department

905-727-3123 ext. 4217

[email protected]

www.aurora.ca/councilcommittees

Crossing GuardsThe Operations division within the Town’s Infrastructure & Environmental Services department is responsible for the administration of the school crossing guard program. Guards are placed at Council-approved locations to ensure the safe street crossing of children.

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3448 www.aurora.ca/crossingguards

DDecks/Porches – See Permits

Demolition – See Permits

Dog Licences – See Licences

Up-to-date meeting calendars are posted for viewing and downloading on The Town of Aurora website at www.aurora.ca/calendar. Meeting dates and times are also posted weekly in the Town’s Notice Board on page 2 of The Auroran newspaper.

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Page 18: 2012 Aurora Living Resident's Guide

Aurora Living Resident’s Guide 201318

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EEconomic DevelopmentEconomic development in The Town of Aurora is managed by the Planning & Development Services department’s Long-range and Strategic Planning division. This includes business retention and expansion, the co-ordination of economic and development research/statistical information and the facilitation of non-residential development. This division is also responsible for property sales and acquisitions as well as strategic planning.

Town of Aurora Planning & Development Services department,Long-range and Strategic Planning division

905-726-4742 [email protected] www.businessaurora.ca

EducationPublic education in The Town of Aurora is the responsibility of either the public or separate school board. Elected school trustees are responsible for the preparation and approval of annual budgets based on provincial grants. The Town of Aurora, in accordance with the Municipal Act, is required to collect education taxes on behalf of the school boards. All inquiries (including those pertaining to property taxes allocated for educational purposes) should be directed to the appropriate school board.

York Region District School Board60 Wellington Street West, Box 40,Aurora ON L4G 3H2

905-727-3141 or 905-727-0022

www.yrdsb.edu.on.ca

❍ Aurora Grove Public School ❍ Aurora Heights Public School ❏ Aurora High School ❍ Aurora Senior Public School ❍ Devins Drive Public School ❏ Dr. G.W. Williams Secondary School ❍ George Street Public School ❍ Hartman Public School ❍ Highview Public School ❍ Lester B. Pearson Public School ❍ Northern Lights Public School ❍ Regency Acres Public School ❍ Rick Hansen Public School

York Catholic District School Board320 Bloomington Road West,Aurora ON L4G 0M1

905-713-1211

www.ycdsb.ca

❏ Cardinal Carter Catholic High School ❍ École élémentaire catholique Saint-Jean ❏ École secondaire catholique Renaissance ❍ Holy Spirit Catholic Elementary School ❍ Light of Christ Catholic Elementary School ❍ Our Lady of Grace Catholic Elementary School ❏ St. Maximilian Kolbe Catholic High School ❍ St. Jerome Catholic Elementary School ❍ St. Joseph Catholic Elementary School

Legend:❍ Elementary School ❏ Secondary School

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Aurora Living Resident’s Guide 2013 19

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ElectionsMunicipal elections in Ontario are held every four years. The next municipal election will take place in October 2014. Each eligible voter in Aurora is entitled to vote for Mayor, local Councillors and School Trustees. To be eligible to vote, you must be at least 18 years of age, a Canadian citizen and the owner or tenant of land in the municipality(or the spouse of such a person) on voting day.

Town of Aurora Customer & Legislative Services department

905-727-3123 ext. 4222

[email protected]

Emergency PreparednessAt any time, an emergency or disaster could happen. Roads could be rendered impassible, supplies could become unavailable and services could be disrupted. As local, provincial and federal agencies prepare for emergencies, individuals should be prepared both at home and work. With changing weather and civil conditions throughout the world, it makes sense to prepare for the unexpected. All residents should be prepared to take care of themselves and their families for up to three days, should an emergency or disaster happen.

Emergency Preparedness Week (EP Week) is a national awareness initiative that has taken place annually since 1996. EP Week encourages Canadians to be prepared to cope on their own for at least the fi rst 72 hours of an emergency while rescue workers help those in urgent need.

Page 20: 2012 Aurora Living Resident's Guide

20 Aurora Living Resident’s Guide 2013

The following three steps can help Canadians prepare for all types of emergencies:

1. Know the risks – Although the consequences of disasters can be similar, knowing the risks specifi c to our community and our region can help you better prepare.

2. Make a plan – It will help you and your family know what to do.

3. Get/assemble an emergency kit – During an emergency, we will all need some basic supplies. Be prepared to be self-suffi cient for at least 72 hours in an emergency. While you’re at it, prepare an emergency car kit, pet kit and a kit for any senior member of your family.

By taking these steps, you can become better prepared to face a range of emergencies – anytime, anywhere.

The Town of Aurora maintains an Emergency Response Plan as well as a Crisis Communications Plan. Visit Aurora Town Hall during EP Week to view our emergency preparedness display, view a sample emergency kit and more.

Town of Aurora Corporate Communications department

905-727-3123 ext. 4238 [email protected]

www.aurora.ca/emergencypreparedness

Employment OpportunitiesEmployment with The Town of Aurora offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization that is focused on continuous improvement, innovation and providing exceptional customer service. With us, you will enjoy a collaborative team environment with a dynamic culture and a drive for progressive excellence. To apply for a position at The Town of Aurora, you may submit your resumé by mail, in person, by fax or by email. Application for Employment forms are also available for completion at the Aurora Town Hall.

Town of Aurora Human Resources division

905-727-3123 ext. 4362 [email protected]

www.aurora.ca/employment

Environmental InitiativesEnvironmental initiatives in The Town of Aurora is managed by the Planning & Development Services department’s Long-range and Strategic Planning division. This division manages green energy projects, sustainable transportation development as well as environmental education and awareness.

The Town’s Corporate Environmental Action Plan is a fi ve-year plan which outlines how the Town intends to protect and enhance the natural environment, promote environmental sustainability, integrity and conservation of resources and create a practice of environmental stewardship within the community.

Town of Aurora Planning & Development Services department,Long-range and Strategic Planning division

905-727-3123 ext. 4382 [email protected]

www.aurora.ca/environment

FFire and Emergency ServicesOn January 1, 2002, the Aurora and Newmarket Fire departments offi cially amalgamated to form Central York Fire Services (CYFS). CYFS provides effi cient protection to the communities of Aurora and Newmarket, in the form of rapid response to calls for assistance, fi re safety and fi re protection.

CYFS operates under the direction of a six-member Joint Council Committee made up of three members from each of the Town Councils of Aurora and Newmarket. The Joint Council Committee provides and administers a borderless, single tier of fi re protection and prevention services throughout both towns in accordance with the Consolidated Fire Services Agreement and the Fire Protection and Prevention Act.

IN AN EMERGENCY, REMEMBER TO DIAL 9-1-1

Central York Fire Services

905-895-9222 [email protected] www.cyfs.ca

Are you prepared for an emergency or disaster?Don’t be scared. Be prepared.

Be prepared for a variety of weather or civil related emergencies by knowing the different types of risks, making a household emergency plan and assembling an emergency survival kit.

For more information, please visit www.aurora.ca/emergencypreparedness

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21Aurora Living Resident’s Guide 2013

DROP IN TO DROP OFF York Region Community Environmental Centres (CECs) provide a convenient, one-stop location to drop off a variety of reusable and recyclable materials to be diverted from land ll.

ELGIN MILLS COMMUNITY ENVIRONMENTAL CENTRE 1124 Elgin Mills Road East, Town of Richmond Hill

McCLEARY COURT COMMUNITY ENVIRONMENTAL CENTRE 130 McCleary Court, City of Vaughan

Jane St.

Creditstone Rd.

Keele

Langstaff Rd.

Highway 7

McCleary Court

McCleary Court Community EnvironmentalCentre

N

Bayview Ave.

Leslie St.

19th Ave.

Elgin Mills Rd. E.

Elgin Mills Community EnvironmentalCentre

N

Community Environmental Centres accept a wide variety of items to be reused, recycled or disposed, including:

REUSE DROP-OFF† (free of charge)• Books, CDs and DVDs • BBQs

(clean, working condition)

• Cabinets• Clothing• Doors• Fabrics and textiles• Furniture• Hardware and tools• Housewares• Light xtures • Lumber• Plumbing xtures• Tools• Windows

• Blue Box items• Cardboard ( attened,

max. 36” x 36”)• Clean ll / soil• Compact uorescent

light bulbs (energy ef cient)

• Concrete and rubble• Drywall• Electronics

(i.e. cameras, cell phones, computers, televisions, VCRs)

• Household batteries (i.e. AAA, AA, C, D, 9V)

• Large metal

appliances• Polystyrene foam

(i.e. Styrofoam)• Refrigerated

appliances*• Scrap metal• Shredded paper

(in clear plastic bags)• Tires

(limit of four per visit)• Wood

(untreated lumber)

WASTE DISPOSAL• Non-reusable goods*• Non-recyclable

goods*

NOT ACCEPTED• Household Hazardous

Waste • Green Bin organics• Industrial waste• Yard waste • Loads greater than a

14-foot cube van

*Items are subject to a fee.

† Goodwill and Habitat for Humanity reserve the right to refuse items they feel are not reusable or resalable.

RECYCLING (free of charge)

For more information on York Region waste management programs and services, please visit www.york.ca/waste or call 1-877-449-9675 ext. 3000.

HOURS OF OPERATION: Thursday to Monday, 9:30 a.m. to 4:30 p.m. Closed Tuesdays and Wednesdays. Extended hours Thursdays until 7 p.m. from April 1 to October 31.

CEC_73875x9875.indd 1 1/22/2013 9:41:18 AM

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Aurora Living Resident’s Guide 201322

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REGULARLY $75 EXPIRES FEBRUARY 29, 2013

905-503-4000www.auroravisioncentre.ca265 Edward St., Aurora (at Yonge St.)

PIRERE

Know Your Home!Presale / Purchase: InspectionRecallChek Report Included!

An overview of the homes safety items, combined with required maintenance items. PDF report with photos included. Performed to OAHI Standards of Practice

[email protected]

FireworksIn May 2012, The Town of Aurora updated its Fireworks Bylaw #5373-11. This bylaw regulates the setting and sale of family and display fi reworks.

Please note the following:

• Central York Fire Services is responsible for the administration and issuance of display fi reworks permits • Fireworks are permitted on Victoria Day (Monday, May 20), Canada Day (Monday, July 1) and the day preceding these holidays from sunset to 11 p.m.

Failure to comply with the provisions and regulations of this bylaw may result in fi nes up to $5,000 under the Provincial Offences Act.

For a full list of regulations under this bylaw, please visitwww.aurora.ca/bylawservices

For information regarding display fi reworks and display permits:Central York Fire Services

905-895-9222 [email protected] www.cyfs.ca

For information regarding the sale and use of family fi reworks:Town of Aurora Building & By-law Services

905-727-3123 ext. 4751 [email protected]

Facility RentalsResidents are welcome and encouraged to use The Town of Aurora’s recreation facilities which are available at reasonable rates for meetings, fundraising events and social activities.

All facilities are wheelchair accessible with the exception of Victoria Hall.

AURORA COMMUNITY CENTRE1 Community Centre Lane | 905-841-2371The Aurora Community Centre, located just west of Yonge Street on the south side of Aurora Heights Drive, includes two ice arenas, an auditorium, a kitchen and a meeting room.

AURORA PUBLIC LIBRARY15145 Yonge Street | 905-727-9494The Aurora Public Library, located off Yonge Street south of Wellington Street is a modern, full-service library with meeting space and a café.

AURORA SENIORS’ CENTRE90 John West Way | 905-726-4767The Aurora Seniors’ Centre is located at 90 John West Way, adjacent to Aurora Town Hall. Available for rental at this facility is a multi-purpose room with a kitchen, a deck overlooking the beautiful Aurora Arboretum lands, as well as several meeting rooms.

AURORA TOWN HALL100 John West Way | 905-727-1375This is the workplace for Town of Aurora employees. The Town Hall has a number of meeting rooms that are available for public use.

Stronach Aurora Recreation Complex

AuroraTown

HallAurora

Seniors’ Centre

ParksYard

Operations Yard

VictoriaHallAurora

Public Library

AuroraFamilyLeisureComplex

AuroraAuroraCommunity Community CentreCentre

Wellington St. East

Bayv

iew

Ave

nue

Vict

oria

St.

Church St.Church St.

Yong

e St

.

Indu

stria

l Par

kway

Nor

th

John

Wes

t Way

Mosley St.

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Page 23: 2012 Aurora Living Resident's Guide

Aurora Living Resident’s Guide 2013 23

Planning a Project?It’s easier than you think with help from RONA

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VICTORIA HALL27 Mosley Street | 905-726-4759Located at the intersection of Victoria Street and Mosley Street, Victoria Hall offers a meeting space and a small kitchen.

For bookings or more information, please contact Judy Sherinat [email protected] or Julie Carpenter at [email protected]

Finished Basements – See Permits

FitnessClub Aurora Fitness Centre staff invites residents and visitors to experience their revitalized facility, complete with new equipment, programs and a fresh new look.

The Club Aurora Fitness Centre located at the Aurora Family Leisure Complex offers its members a wide variety of both cardiovascular and weight training equipment as well as a diverse array of programs to meet the needs of individuals from 14 years of age and older. Club Aurora also features a 65-metre, two-lane indoor track with a rubberized sports surface.

Facility hoursMonday to Friday 5:45 a.m. to 10 p.m.Saturday and Sunday 7:45 a.m. to 5 p.m.

Summer hours (July to September)Monday to Thursday 5:45 a.m. to 10 p.m.Friday 5:45 a.m. to 8 p.m.Saturday and Sunday 7:45 a.m. to 4 p.m.

MembershipsMemberships can be purchased for one, three, six and 12 month periods. Every new

Platinum or Gold Wellness member is given a fi tness consultation and program designed specifi cally for their needs. Club Aurora offers reduced prices for students and youth as well as for seniors and additional family members.

Personal training and classesClub Aurora offers a variety of personal training packages to fi t any budget and is an OSHF/CSEP fully-accredited facility. Our fi tness assessments are conducted by Certifi ed Personal Trainers (CPT) and Certifi ed Exercise Physiologists (CEP). All classes are taught at a level that is suitable for beginner, intermediate and advanced participants.

Town of Aurora Parks & Recreation Services department

905-726-4764 www.aurora.ca/fi tness

Fireplaces – See Permits

GGarages – See Permits

Garden Sheds – See Permits

Garbage Collection – See Waste/Recycling

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Aurora Living Resident’s Guide 201324 id t’ G id 2013

AuroraLivingIan Proudfoot – Publisher

John Willems – Regional General Manager

Laurie McDonald – Advertising Manager

Neil Moore – Advertising Manager

Tanya Pacheco – Director of Circulation

Jackie Smart – Director of Production

580B Steven Court • Newmarket ON L3Y 4X1905-853-8888 • Fax: 905-853-4626 • Classifi ed Advertising: 905-853-2527

Distribution: 905-727-5178 or 905-853-5613 • yorkregion.com

Published by The Banner in partnership with The Town of Aurora.The contents of this guide are the exclusive property of The Banner and The Town of Aurora

and may not be reproduced without the written consent of the publisher.

TOWN OF AURORA

GrantsCulture and Recreation Grant

The Culture and Recreation Grant is designed to provide temporary fi nancial assistance to non-profi t community culture and recreation-based programs. Applications are processed in March and September each year. To request an application form and for more details, please contact the Parks & Recreation Services department or visit our website.

Parks & Recreation Services department

905-727-3123 ext. 4753 www.aurora.ca/recreationgrant

Green Bin Composting – See Waste/Recycling

HHealth ServicesThe Regional Municipality of York’s Public Health Services department keeps York Region residents healthy through health promotion, health protection and disease prevention. Public Health Services staff work collaboratively with schools, recreation facilities, health care institutions, business and all levels of government to build healthy, safe communities, according to the requirements of the Ministry of Health and Long-Term Care Mandatory Health Programs and Services Guidelines, December 1997, under the provisions of the Health Protection and Promotion Act.

For a list of local hospitals, health service organizations and centres,please refer to our Community Directory (page 44).

HeritageRecognized as a premier heritage community, Aurora was the 2008-2009 winner of the prestigious Prince of Wales Prize for its commitment to the preservation of its built heritage.

Heritage planning in Aurora is managed by the Planning & Development Services department. This includes heritage policy, programs, awards and events, including the popular annual Doors Open Aurora event.

Town of Aurora Planning & Development Services department

905-727-3123 ext. 4351

www.aurora.ca/heritage

Hockey – See Arenas

Hot Tubs / Whirlpools – See Permits

HydroElectrical power in The Town of Aurora is provided by PowerStream.

PowerStreamPower outage communication service: 1-877-777-3810General inquiries: 1-877-963-6900Underground cable locating: 1-800-400-2255Water heater service: 1-877-673-5373 (National Home Services)

[email protected] www.powerstream.ca

IIllegal DumpingThe dumping of any material on public or private property is illegal and negatively affects our community and the environment. If you witness an illegal act of dumping, please record the licence plate number and contact The Town of Aurora’s By-law Services division at 905-726-4751 or York Regional Police at 905-771-1221. Anyone convicted of illegal dumping is subject to a fi ne of up to $5,000.

Town of Aurora Building & By-law Services department

905-727-3123 ext. 4751 [email protected]

www.aurora.ca/bylawservices

1

ge

nager

2013RESIDENT’S

GUIDE

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Aurora Living Resident’s Guide 2013 25

InfoAuroraInfoAurora is a division of York Community Resources Group, a not-for-profi t organization contracted by The Town of Aurora to provide municipal reception services for the Town. In addition to municipal reception, InfoAurora is a community information centre which connects residents with current information about community services, government agencies, recreation and special events.

A local partner in Community Information and Volunteer Centre York Region (CIVC), InfoAurora works with other referral centres in York Region to maintain an online database containing community information and volunteer opportunities.

InfoAurora

905-727-3123 ext. 4104 [email protected]

L

LicencesBusiness LicencesThe business licensing bylaw sets out provisions to license, regulate and govern certain types of businesses operating within The Town of Aurora, including but not limited to: adult entertainment parlours, places of amusement, auctioneers, billiard halls, body rub parlours, driving school instructors, horse riding establishments, limousines, pawnbrokers, second-hand vendors, refreshment vehicles and taxicabs.

To obtain a business licence, please contact The Town of Aurora’s Building & By-law Services department.

Town of Aurora Building & By-law Services department

905-727-3123 ext. 4751 [email protected]

www.aurora.ca/businesslicensing

Marriage Licences

Marriage licence applications can be obtained from the Town’s Customer & Legislative Services department. Please review all marriage licence requirements which are posted on our website. Offi ce hours for issuance of licences are Monday to Friday from8:30 a.m. to 4:30 p.m. Please allow 30 minutes to process and issue the licence.

Town of Aurora Customer & Legislative Services department

905-727-3123 ext. 4233 www.aurora.ca/marriagelicence

Lottery Licences

Licensed lottery events can provide an opportunity for eligible charitable or not-for-profi t organizations to raise additional revenue required for the delivery of their programs and/or services. Types of lotteries include raffl es, break-open tickets and bazaars. For information about application requirements and eligibility, please contact The Town of Aurora or visit the Alcohol and Gaming Commission of Ontario website atwww.agco.on.ca

Town of Aurora Customer & Legislative Services department

905-727-3123 ext. 4233

Pet Licences

In Aurora, pet owners must license their cats and dogs. Pet licences are available for purchase at the following locations:

• Pet Valu – 1 Henderson Drive, Aurora • Pet Valu – 15340 Bayview Avenue, Aurora • Aurora Town Hall – 100 John West Way, Aurora • York Region OSPCA – 16586 Woodbine Avenue, Newmarket

Town of Aurora Building & By-law Services department

905-727-3123 ext. 4242

[email protected]

www.aurora.ca/animalcontrol

LibraryLocated at the intersection of Yonge Street and Church Street, the Aurora Public Library’s bright, spacious 44,375 square foot facility offers the community access to a wealth of information and materials. Members in good standing may borrow library material and access databases and Wi-Fi, while visitors may enjoy our collections and services during library hours.

Aurora Public Library • 15145 Yonge Street

905-727-9494 www.library.aurora.on.ca

Renew yourpet licence yearlyThe Town of Aurora reminds owners of dogs and cats that licences for pets must

be renewed each year.

The Town has a number of bylaws pertaining to licensing pets, removal of pet waste and keeping control of animals in public to avoid attacks or bites.

As a friendly reminder, please ensure: • Your pet’s licence is up-to-date • The licence is attached to your pet’s collar • All pet waste is cleaned up • Dogs are leashed at all times, unless on your property or at an off-leash park • Cats only roam free on your property

Control and care of your pets is essential to avoid animal bites or potential attacks on people or other animals. Failure to comply with the Town’s bylaws can result in fi nes.

For more information on animal bylaws,please visit www.aurora.ca/bylawservicesor call 905-727-3123 ext. 4751.

Page 26: 2012 Aurora Living Resident's Guide

Aurora Living Resident’s Guide 201326

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905-727-3003

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MMayor and Council – See page 4 and 16

Marriage Licences – See Licences

Meetings – See Council and Committees

NNotice BoardThe Town of Aurora’s Notice Board is published each Tuesday inThe Auroran newspaper. The Notice Board is designed to inform residents about Town services and programs, news, events and public notices.

Town of Aurora Corporate Communications division

905-727-3123 ext. 4238

[email protected]

www.aurora.ca/noticeboard

Noise – See By-laws

OOutdoor Ice SkatingThe Town of Aurora currently operates and maintains four large outdoor ice skating rinks. The rinks are located in Ada Johnson Park, Confederation Park, Machell Park and Town Park.

Construction, success and longevity of these rinks is entirely weather dependent. Rinks have opened in the past as early as mid-December, however, typical winters will see the rinks open only during the months of January and February. All four rinks are lit for evening enjoyment until 11 p.m.

Updates regarding the condition of the skating rinks are posted on the Town’s website.

Town of Aurora Parks & Recreation Services department

905-727 3123 ext. 3233 www.aurora.ca/outdoorskating

Club Aurora presents: Total Health seminar series

Club Aurora Fitness Centre is proud to partner with Total Health Healing Arts Centre to present three health seminars this fall. The subject in October is Nourishing the Mind

Learn about specific brain nutrients and stress relief techniques.

When: Wednesday, October 24

Where: Aurora Family Leisure Complex

Time: 7 p.m. to 8:30 p.m.

Cost: $10 per seminar

For more information, please call 905-726-4764.

Town of Aurora considering new Fees and Charges By-law

The Town of Aurora will be considering the adoption of the new Fees and Charges By-law for 2013 (By-law Number 5455-12) at the Council meeting on Tuesday, October 23 at 7 p.m.

The report regarding the Fees and Charges By-law, Report No. CFS12-033 will be presented at the General Committee Meeting on Tuesday, October 16.

To view the agenda for the meetings, please visit www.aurora.ca/agendasminutes

For more information, please call Laura Sheardown, Cash Flow and Investment Coordinator/Financial Analyst at 905-727-3123 ext. 4136.

Early Payment Option for Parking Infractions

The Town of Aurora is offering an early payment option for parking infractions. A reduced fine will apply to those who pay parking fines within seven days.

The early payment option was established to help streamline the payment process, making it easier for residents and allowing Town staff to devote additional time to bylaw enforcement duties.

For more information, please contact Bylaw Services at 905-727-3123 ext. 4240.

PUBLIC NOTICESNotice of Complete Applications under the Planning Act

The Town of Aurora has received the following applications under the Planning Act:

TOWN FILES: D12-04-12 and D14-12-12

Draft Plan of Subdivision and Zoning Amendment Applications from Luvian Homes (Aurora) Limited for the lands municipally known as 1001 St. John’s Sideroad have been submitted to The Town of Aurora. These applications seek to permit 30 single detached dwellings and a 2.03 ha open space block.

TOWN FILE: D14-10-12

A Zoning Amendment application has been submitted by The Alpen House Holdings Limited to amend The Town of Aurora Zoning By-Law 2213-78, as amended, for the lands municipally known as 14695-14875 Bayview Avenue. The application proposes a private park consisting of natural areas, a habitat pond, education pavilions, a boardwalk, three soccer pitches, a playground, an amphitheatre, trails and a wildlife habitat.

TOWN FILE: D14-11-12

A Zoning Amendment application has been submitted by 2101154 Ontario Inc. to amend The Town of Aurora Zoning By-Law 2213-78, as amended, for the lands municipally known as 32 Wellington Street East. The application proposes a three-storey residential apartment building consisting of 22 units and 83.6m2 (900 ft2) of ground floor retail.

TOWN FILES: D09-03-12, D14-21-03 and D12-03-02

An Application for an Official Plan Amendment and Revised Zoning By-law Amendment and Draft Plan of Subdivision Applications have been submitted to The Town of Aurora by Pandolfo et. Al for the lands municipally known as 14070 Yonge Street. The application seeks to permit a residential plan of subdivision consisting of 29 single detached dwellings and two open space blocks.

The purpose of this notice is to advise the public that “complete” planning applications have been received by The Town of Aurora pursuant to the Planning Act. These applications have been circulated to Town departments and external agencies for review and comment. A Council Public Meeting will be scheduled and held at a later date and formal Public Meeting notice will be provided pursuant to the statutory requirements of the Planning Act.

If you wish to express your views with respect to these applications, please forward your comments in writing to Deborah Giannetta at 905-727-3123 ext. 4347 or email [email protected]. The personal information accompanying your submission will become part of the public record. Additional information and material related to these applications is available for inspection between 8:30 a.m. and 4:30 p.m. during regular business days at the Town’s Planning & Development Services department, located at 100 John West Way, 3rd Floor.

Dated this 16th day of October, 2012

WHAT’S HAPPENING

Dinner and a Movie The Avengers

Where: Aurora Public Library

When: Saturday, October 20 from 7 p.m. to 9 p.m.

Rating: Rated PG

Ages: 11 to 14 year-olds

Price: Entry is $3 per person and pizza will be served.

For more information, please call 905-726-4760. Evening hours by appointment program

Are you a homeowner or contractor in need of a permit for a home renovation project? Can’t make it during regular business hours? The Town of Aurora is offering extended hours by appointment on Thursday, October 18. Book your appointment today for a quick, “one-stop-shop” permit process. Call 905-727-3123 ext. 4390, 4394 or 4388 or email [email protected]

The Evening Hours by Appointment Program allows for review of projects that qualify under the Town’s Residential Express Permit Program. For information on projects that qualify, please visit www.aurora.ca/REPP

Appointments take place at Town Hall in the Building Services department (3rd floor). For more information, please visit www.aurora.ca/buildingservices Aurora Collective Artists (ACA) 18th Annual Art Show and Sale

Residents and visitors are invited to the Aurora Collective Artists 18th annual Art Show and Sale on Saturday, October 27 at the Aurora Seniors’ Centre. Admission is free and refreshments will be served. Everyone is invited to come out and meet the artists!

For more information, please call 905-726-4767.

brought to you by

S t dSaturdaySaturdaySaturdaySaturdaySatu dayy O t bOctobeOctobe, Octobe, Octobe, Octobe 27 20r 27 20r 27 20r 27, 20r 27, 20, 01212121212 t Shat Sheppat Shepp d’ Bard’s Buard’s Bu h 6sh 6 psh, 6 p. t 9m to 9m. to 9 p mp.m.

Calling all ghosts, goblins and friendly monsters!

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Joinn uus forr a charrity BBQ att SShepppard’s Bush

There is one trail for little goblins and one for those not faint of heart!

Tickketts are aavailabble at tthe Auuroora Faamily Leisure Commpplex annd Stronnach AAuroraa RRecreaation Coomplexx Beginning October 5 for Residents. Beginning October 12 for Non-Residents. $4 per person. Only sold in advanced.

Commpplimentary Shhuttle Bus aavaailablee Service provided from the Aurora Family Leisure Complex to Sheppard’s Bush. Crafts and activities at the Aurora Family Leisure Complex.

*We reserve the right to cancel, amend or change activities that are listed on our promotional material.

Call 905-726-4762 or visit www. aurora.ca for more

information on this event!

Event Sponsor

AURORA FAMILY LEISURE COMPLEX

(SHUTTLE BUS LOCATION)

SHEPPARD’S BUSH

Aurora Town Hall 100 John West Way P.O. Box 1000 Aurora Ontario L4G 6J1

Phone 905-727-1375 Fax 905-726-4732 Email [email protected] Website www.aurora.ca

Like us on Facebook Town of Aurora

Follow us on Twitter @Town_of_aurora

COUNCIL AND COMMITTEE MEETINGS Tuesday, October 16 7 p.m. General CommitteeWednesday, October 17 7 p.m. Aurora Public Library BoardFriday, October 19 10 a.m. Trails and Active Transportation CommitteeTuesday, October 23 7 p.m. CouncilWednesday, October 24 7 p.m. Public PlanningWednesday, October 24 7 p.m. Sesquicentennial Ad Hoc Committee

Meetings are open to the public and held at Aurora Town Hall. Council meetings can be seen on Rogers TV, channel 10. For a full list of upcoming meetings, please visit www.aurora.ca/calendar

RESIDENTIALEXPRESSP e r m i t P r o g r a m

Continued next column >

Winter ParkingFrom November 15 to April 15, overnight parking of vehicles is prohibited on any street in Aurora between the hours of 2 a.m. and 6 a.m. This restriction is in place regardless of snowfall.

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PParkingParking restrictions in The Town of Aurora are enforced by Town By-law Enforcement Offi cers and York Regional Police under the Provincial Offences Act.

Parking is not permitted: • Within three metres of a fi re hydrant • On sidewalks or in a manner that obstructs driveways • On private property without the owner’s approval • In a handicapped area without a permit • Where signage indicates “No parking” or “No stopping” • If it interferes with snow removal

Public Parking

Aurora’s vibrant downtown core offers a wide range of shopping, dining and cultural options. Please visit downtown Aurora and take advantage of the ample parking options outlined on the above map. In addition to the 700+ parking spots operated by the Town, there are a number of private lots reserved for store patrons.

Parking TicketsAny vehicle found in violation of the parking bylaw may be tagged and/or towed at the owner’s expense. Parking tags (tickets) can be paid at Aurora Town Hall or through the PayTickets website, www.paytickets.ca. If you wish to dispute a ticket, you can arrange a meeting at the Town Hall with a First Attendance Facility Hearing Offi cer. If your concerns are not resolved, you may request a trial.

Town of Aurora Building & By-law Services department

905-727-3123 ext. 4751 [email protected]

www.aurora.ca/bylawservices

ParksPublic open spaces in Aurora range from landscaped public parks to environmentally-sensitive river valleys meandering throughout the municipality and the Oak Ridges Moraine. The Parks & Recreation Services department’s Parks division manages more than 46 parks encompassing more than 700 acres.

Major community parks feature a variety of sports facilities such as tennis courts, soccer fi elds, lawn bowling pitches, basketball courts, baseball fi elds and children’s playgrounds. Enjoy water splash pads, sports fi elds, skateboarding and a wide variety of other recreational activities in Aurora’s neighbourhood and community parks.

Adopt-a-Park Program

More than 700 acres of parkland, an outstanding trail system and friendly tree- lined streets contribute to Aurora’s natural beauty and make it a place we are proud to call home. More than 20 local businesses, service clubs, youth groups, neighbourhood associations and schools have adopted community parks to help preserve, protect and enhance our natural environment. There are a number of ways for you and interested groups and organizations to become involved in this exciting program, including tree and shrub planting.

Town of Aurora Parks & Recreation Services department

905-727-3123 ext. 3233 www.aurora.ca/parks

PermitsBuilding Permits

Under the Ontario Building Code Act, a building permit is required for the construction or alteration of any structure greater than 10m2 (108 sq. ft.) in area; for example, a structure with outside dimensions greater than 3.16 m x 3.16 m (10.37 ft. x 10.37 ft.). Irrespective of size, all structures must comply with zoning requirements (for more information, please see “Zoning”).

AdditionsResidential additions require a building permit. An addition to your home can include a sunroom, family room, bedroom or second storey addition etc. If the addition includes a washroom or alterations to existing plumbing fi xtures, a plumbing permit is required. Further, if your home is serviced by an on-site private sewage disposal system, a septic permit may be required.

Decks/PorchesDecks and open-sided roofed porches require a building permit. A Town of Aurora handout is available to assist you with your application for a deck or porch permit. Please contact Building Services to obtain a copy or visit our website.

DemolitionA permit is required for demolition of any structure (i.e. garage, addition, residential dwelling, barn or commercial/institutional/industrial building). Applicants must provide Building Services with a copy of the site plan or survey showing the location of the building for demolition and a completed permit application containing the description of the building to be demolished, the total gross fl oor area of the building and a photograph.

Finished BasementsIf you are fi nishing your basement, you may require a building permit, plumbing permit or both. A building permit is required if the proposed work involves additional sleeping accommodations or structural alterations. A plumbing permit is required for additional plumbing fi xtures or alteration to existing plumbing fi xtures. In addition, if your home is serviced by an on-site private sewage disposal system, a septic permit may be required. Please note: Finishing a basement where no structural alterations or plumbing is proposed does not require a permit.

Fireplaces / Woodstoves / ChimneysIf you are planning to install a fi replace, woodstove or chimney, a building permit is required.

NEW! Early payment optionfor parking infractionsThe Town of Aurora offers an early payment option for parking infractions. A reduced fi ne will apply to those who pay parking fi nes within seven days of receiving a ticket.

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Garages (Attached or Detached)Construction of an attached or detached garage or a carport requires a building permit. If the construction of a garage or carport includes alterations to existing plumbing fi xtures, a plumbing permit is required. Further, if your home is serviced by an on-site private sewage disposal system, a septic permit may be required.

Garden Sheds / Accessory BuildingsA garden shed is an accessory building. Other accessory buildings include gazebos, cabanas, change houses, pool equipment sheds and detached garages. A building permit is required for the construction of accessory buildings greater than 10 m2

(108 sq.ft.).

Hot Tubs / WhirlpoolsIf you are installing a hot-tub or whirlpool on your property, a permit is required. If the hot-tub or whirlpool installation is combined with the construction of a deck, a permit is required for both. A handout is available to assist you with your application. Please call or visit Building Services for a copy of the handout or you can download a copy from our website.

Plumbing / SepticIf you are adding new plumbing fi xtures or altering existing plumbing fi xtures, a plumbing permit is required. If your home is serviced by a septic system, a septic permit may be required. Please contact Building Services for further information.

Renovations / AlterationsResidential renovations or alterations require a building permit. A residential renovation or alteration to your home can include enlarging a window or door opening or adding or removing a wall. If the renovations or alterations include a washroom or alterations to existing plumbing fi xtures, a plumbing permit is required. Further, if your home is serviced by an on-site private sewage disposal system, a septic permit may be required. Our downloadable Building Permit Guide for Homeowners, available on our website, will assist with your application process.

Secondary Dwelling Units / Basement ApartmentsThe Town of Aurora Zoning By-law No. 2213-78, as amended, was further amended by By-law No. 5520-10 on April 13, 2010, to permit second suite dwelling units in detached dwellings, semi-detached dwellings and link-house dwellings subject to certain zoning provisions. Two-unit houses existing on or before November 16, 1995, and grandfathered by the Land Use Planning and Protection Act (Bill 20) are subject to the requirements of the Ontario Fire Code. Owners are required to schedule an inspection with Central York Fire Services by calling 905-895-9222. Existing two-unit houses shall be registered by the Town’s Building Services department.

SignsIf you are installing a wall or ground sign, a permit is required. Please contact Building Services for more information.

Swimming Pool EnclosuresIf you are installing an above-ground or in-ground swimming pool on your property, the fence (enclosure) surrounding the swimming pool requires a permit. A handout is available to assist you with your application for swimming pool enclosure permit. Please call or visit Building Services for a copy of the handout, or download our electronic copy from our website.

Town of Aurora Building & By-law Services department

905-727-3123 ext. 4388, 4390 or 4394

www.aurora.ca/buildingservices

Road Closure Permit

By-law 4750-05.P authorizes the Director of Customer & Legislative Services/Town Clerk to close to vehicular traffi c on a temporary basis for such period as may be specifi ed, any highway or portion thereof under the jurisdiction of The Town of Aurora for social, recreational, athletic, community, or fi lming purpose, or combination of such purposes. Applications to request a temporary road closure within the Town are available at Town Hall or on the Town of Aurora’s website. Applications must be submitted to the Director of Customer & Legislative Services/Town Clerk at least two weeks prior to the event.

Town of Aurora Customer & Legislative Services department

905-727-3123 ext. 4233 www.aurora.ca/roadclosurepermit

Residential Express Permit Program

The Residential Express Permit Program (REPP) offi cially launched in 2009 as a permanent Town program designed to provide a quicker building permit review than what is outlined in the Ontario Building Code Act, for small residential home improvement projects. The goal of the program is to provide a complete review of the residential applications within three business days and where possible, issue the permit within that timeframe.

The REPP is provided at no extra cost and the fees are based on regular permit fees. The permit fee includes a full review of the application and all necessary inspections. For full details on REPP including drawing specifi cations and a list of eligible residential projects, please view a copy of our REPP Brochure. Please note: Only specifi c projects within a single family residential property may be eligible for this program.

Town of Aurora Building & By-law Services department

905-727-3123 ext. 4390 or 4394 www.aurora.ca/REPP

RESIDENTIALEXPRESSP e r m i t P r o g r a m

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SERVING AURORA & NEWMARKET FOR OVER 40 YEARS“IT’S OUR PEOPLE THAT MAKE A DIFFERENCE”

1-866-980-8037 15783 YONGE ST., AURORA AUTO CAMPUS

www.highlandgm.comblog:drivehighland.com

Lisa Campbell1 Year

Sales & Leasing

Jonathan Richardson8 Years

Business Manager

Larry O’Hallarn20 Years

Sales & Leasing

Peter Mosley20 Years

Sales & Leasing

Johnny MacFadden8 Years

Sales & Leasing

Garry Allen8 Years

Sales & Leasing

David Veitch14 Years

Leasing Manager

Cliff Sifton40 YearsPresident

Ron VandeBeek40 Years

Vice President

Gary Sleep

Highland National Leasing

Jennifer Copley16 Years

General Sales Manager

Martin VcilsoPre-Owned

Sales Manager

Frank Britt2 Years

Sales & Leasing

Brandon Peluso2 Years

Sales & Leasing

Humphrey Stephan2 Years

Sales & Leasing

Margaret Hardwick1 Year

Sales & Leasing

Greg GrantSales & Leasing

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Road Occupancy Permit

Residents and contractors are required to obtain a Road Occupancy Permit prior to any work or construction access within the Town’s road allowance and property. Plans and a minimum deposit of $100 or 10 per cent (whichever is greater) of the construction cost are required prior to approval of the permit. Deposits are refundable after all repairs to Town land are completed satisfactorily. Stockpiling of construction material/containers within the road allowance is not permitted and is subject to enforcement and possible fi nes under the current bylaw.

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3443

Tree Removal Permit

As part of our ongoing plan to be an environmentally-responsible community, Aurora Town Council initiated a bylaw with respect to regulating the injury and removal of trees on private property. The Tree Permit By-law regulates the removal of trees by requiring residents and landowners to obtain a Town permit to remove trees under certain conditions. It also enables the Town to impose fi nes and penalties for unauthorized removal of trees from privately-owned land.

Town of Aurora Parks & RecreationServices department

905-727-3123 ext. 3222

www.aurora.ca//treeremovalpermit

Pet Licences – See Licences

PlaygroundsThe Town of Aurora provides 35 playground areas throughout the Town which are open year-round. Our playgrounds are designed to provide recreational opportunities for children of all ages.

The Town has been upgrading and replacing playground systems on a regular schedule to ensure that all playground equipment is C.S.A. compliant and maintained to current Town of Aurora Service Level Standards. This involves a regular monthly detailed inspection of all equipment and facilities. Please note: Our playgrounds are unsupervised by The Town of Aurora and children using the equipment should be

accompanied and supervised by an adult at all times.

Town of Aurora Parks& Recreation Services department

905-727-3123 ext. 3233

www.aurora.ca/playgrounds

Plumbing/Septic– See Permits

-

accompanied and sup

Town of Au& Recrea

9

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PondsThe Town of Aurora has many storm water management ponds and several natural ponds such as the McKenzie Marsh, Salamander Pond and Willow Farm Pond. The Town of Aurora strongly recommends that these bodies of water not be used for recreational purposes of any kind, including winter skating, as ice conditions on these ponds are extremely unpredictable and potentially hazardous.

For information on outdoor ice skating, please see “Outdoor Ice Skating.”

Town of Aurora Parks & Recreation Services department

905-727-3123 ext. 3233 www.aurora.ca/ponds

Pools – See Aquatics

Pre-School ProgramsThe Town of Aurora’s Parks & Recreation Services department believes that all children are unique and our programs are designed to encompass this. The Town of Aurora’s Pre-school Programs begin at the age of two months and progress gradually to fi ve years of age. There are programs where a parent or guardian is asked to participate with their child, and as the child develops they can begin coming to class on their own.

The Town of Aurora’s Pre-school Programs are run by highly-energetic and enthusiastic instructors, who are trained in First Aid and CPR. We also work with a number of experienced, professional service agreement contractors who are specialists in their respective fi elds. Our classrooms are “nut aware” environments and all precautions are taken to ensure the complete safety of the children at all times.

It is our goal to provide safe, stimulating programs for all children. Fulfi lling your child’s need to laugh, play and discover is our motivation. We aim to provide you and your child with the best quality experience possible during these formative and developmental years.

Town of Aurora Parks & Recreation Services department

905-841-PLAY (905-841-7529) www.aurora.ca/preschoolprograms

Program GuideThe Town of Aurora Parks & Recreation Program Guide is published three times a year – Spring/Summer, Fall and Winter and is delivered to households throughout Aurora.

For the latest edition, please visit our website or pick up a copy at our facilities.

Town of Aurora Parks & Recreation Services department

905-841-PLAY (905-841-7529) www.aurora.ca/programguide

Property Standards – See By-laws

Property Taxes – See Taxes

Public Skating – See Arenas or Outdoor Public Skating

RRecycling – See Waste/Recycling

Renovations – See Permits

Rental Facilities – See Facilities

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RepairsItems shown in the illustration have the appropriate contact information listed below. For all other general inquiries, please call 905-727-1375.

1 Traffi c Signals (Outages) Infrastructure & Environmental Services department 905-727-3123 ext. 4374 Regional Municipality of York – Transportation Services 905-895-1200 ext. 5200

2 Street Lights (Outages) Infrastructure & Environmental Services department 905-727-3123 ext. 3443 3 Street Signs (Missing/Broken) Infrastructure & Environmental Services department 905-727-3123 ext. 4374

4 Decorative Lighting (Outages) Infrastructure & Environmental Services department 905-727-3123 ext. 3446

5 Telephone Booths (Damaged) Bell Canada 905-310-2355

6 Hanging Baskets (Damaged) Parks & Recreation Services department 905-727-3123 ext. 3233

7 Bus Shelters (Damaged) York Region Transit 905-762-2100 GO Transit 416-869-3200

8 Fire Hydrant (Leaking) Infrastructure & Environmental Services department 905-727-3123 ext. 3442

9 Graffi ti Building & By-law Services department 905-727-3123 ext. 4751

10 Street Banners (Damaged) Infrastructure & Environmental Services department 905-727-3123 ext. 3449

11 Mailbox (Broken/Damaged) Canada Post 1-866-607-6301

12 Parking (Concerns) Building & By-law Services department 905-727-3123 ext. 4751

13 Garbage (Overfl ow) Infrastructure & Environmental Services department 905-727-3123 ext. 3447

14 Water/Wastewater Main Breaks Infrastructure & Environmental Services department 905-727-3123 ext. 3442

15 Parks & Trees (Concerns) Parks & Recreation Services department 905-727-3123 ext. 3233

16 Property/Building Standards Building & By-law Services department 905-727-3123 ext. 4751

17 Domestic Animals (At Large) Building & By-law Services department 905-727-3123 ext. 4751

18 Local Potholes/Snowplowing Infrastructure & Environmental Services department 905-727-3123 ext. 3449

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RoadsThe Roads division within The Town of Aurora’s Infrastructure & Environmental Services department is responsible for crossing guards, roads, curbs and guardrails, road-related signs, spring street and sidewalk sweeping, street lights, Town-owned parking lots, as well as winter street and sidewalk maintenance.

Community Safety ZonesThe Regional Municipality of York implemented three Community Safety Zones in Aurora, effective September 4, 2012. Community Safety Zones are designated on Regional roadways near schools, day-care centres, retirement residents and other high-collision locations in the Region. Traffi c laws and speed limits remain the same in Community Safety Zones but fi nes are increased for motorists.

The new Community Safety Zones are located:

STREET LOCATION

Wellington Street East From 800 metres east of the east limit of Bathurst Street to 680 metres west of the west limit of Bayview Avenue

Bathurst Street From 210 metres south of the south limit of Bloomington Road to 450 metres north of the north limit of Bloomington Road

Bloomington Road From 90 metres west of the west limit of Bathurst Street to 450 metres west of the west limit of Yonge Street

For more information and to view a complete list of Community Safety Zones in York Region, please visit www.york.ca/traffi csafety

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3449 or ext. 3459 www.aurora.ca/roads

Road Closure Permit – See Permits

Road Occupancy Permit – See Permits

SSchools / School Boards – See Education

Seniors The Aurora Seniors’ Centre welcomes adults 55 years and older. This full-access facility includes a games room with billiards table, a wood shop, a reading and computer room and a members’ lounge. Trips and additional programs are made available throughout the year at additional reasonable costs. Please stop by and visit! The Centre is always looking for new and enthusiastic members.

Aurora Seniors’ Centre • 90 John West Way

905-727-3123 ext. 3610 www.aurora.ca/seniors

SewersSewage being forced up through the basement fl oor drain is an indication that your sewer connection is either blocked or collapsed. Locate your cleanout access (a capped drain to the connection usually located in the basement by the front foundation wall) and remove the cap to determine if sewage is also being forced up at this location. If there is no sewage present, then the problem is located within the internal plumbing. If there is sewage present, the problem is located at or outside the foundation wall.

For internal problems, please call a private plumber as The Town of Aurora does not provide this service. If the problem is elsewhere, you may either call a private plumber or the Town’s Infrastructure & Environmental Services department. If the blockage or collapse is located on private property or if the problem was caused by tree roots on private property, the homeowner is responsible for the cost of the repairs, including any services rendered by the Town.

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3442After-hours emergency: Please call 905-727-1375and follow the prompts to leave a message

Signs – See Permits

Skating (Indoor) – See Arenas

Skating (Outdoor) – See Outdoor Ice Skating

Skateboard/BMX FacilitiesHickson Park has permanent skateboard and BMX facilities, having concrete skateboard runs with numerous ramps, transitions, stairs, ledges and rails. A separate BMX loop is designed in a grassed area and consists of a series of jumps, log steps, log and plank bridges, a rock and log circuit and a rock and log spider. There is a soft surface course (earth and mulch) geared for beginners to advanced bikers. Please note, the skateboard and BMX facilities at Hickson Park are not supervised by Town staff.

FFLIPSIDEskateboard park

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Fleury Park and Lambert Willson Park are two current sites of the Flipside Skateboard Park. The Flipside Skateboard Park is a seasonal mobile park designed for drop-in use by skateboarders, in-line skaters, BMX bikers and scooters. For hours of operation, please visit www.aurora.ca/skateboard

Town of Aurora Parks & Recreation Services department

905-726-4760 www.aurora.ca/skateboard

Snow RemovalAt the beginning of a snowfall or freezing rain, all primary roads (i.e. high volume traffi c) are salted fi rst and secondary roads (i.e. low volume traffi c) are sanded at hills, intersections and curves only. After fi ve centimetres or two inches of snow accumulation, all primary and secondary roads are plowed.

The Town anticipates having all roads salted or sanded within six hours and plowed within ten hours after the equipment has been dispatched under average winter conditions.

All sidewalks (except in new subdivisions if sidewalks are incomplete) are anticipated to be plowed and sanded by the Town within 24 hours after the equipment has been dispatched under average winter conditions.

To assist the Town with winter road and sidewalk maintenance, residents are asked to:

• Park vehicles off the street during and after a snowfall, until the street has been plowed, salted and sanded. Vehicles found on the street may be ticketed and/ or towed. Parking is prohibited on all streets in Aurora from November 15 to April 15 during the hours of 2 a.m. to 6 a.m., regardless of snowfall. • Place garbage containers and blue boxes in driveways rather than on snow banks. • Never push snow from your driveway (including snow banks left by the plows) onto the road or across the road, which can create unsafe driving conditions. • Refrain from pushing snow from driveways into ditches to maintain open culverts. • Stay well back from snow plows, sanders, loaders and tractors. • Ensure that fences, posts, hedges, shrubs, driveway curbs or other obstructions are not placed on the Town’s boulevard. The Town will not be responsible for damage to items placed on Town property by property owners. • Ensure that your children do not play where snow is piled at the side of the street or in the courts, near snow plows, sanders, loaders or tractors. Snow equipment operators may not see children playing in the snow or near the equipment. • Be wary of “black ice,” a thin layer of transparent ice that is formed when the road surface draws moisture from the air and the road temperature is or falls below 0°C.

Please note: As a result of prolonged, unusual or unexpected weather conditions or unavailability of staffi ng/equipment resources, there may be deviations from this maintenance program, including extended completion times. Your patience and co-operation is greatly appreciated in these circumstances.

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3449 or 3459After-hours emergency: Please call 905-727-1375and follow the prompts to leave a message.

Winter ParkingFrom November 15 to April 15, overnight parking of vehicles is prohibited on any street in Aurora between the hours of 2 a.m. and 6 a.m. This restriction is in place regardless of snowfall.

Splash PadsCool off during the warm summer months at one of the two children’s water play splash pads in Town. One splash pad is located at Town Park and the other is located at Ada Johnson Park. The splash pads feature tumbling buckets of water and several ground jets for a variety of water play activities on a rubber safety surface. Adjacent amenities include a large playground, open grass fi elds and washroom facilities. Both locations have ample parking.

The splash pads are open weather-permitting, from mid-June through to early September. Hours of operation are 9 a.m. to 9 p.m. Please note, the splash pads are not supervised by Town staff.

Town of Aurora Parks & Recreation Services department

905-727-3123 ext. 3233 www.aurora.ca/splashpads

Sports FieldsThe Town of Aurora maintains 18 baseball diamonds and 69 soccer fi elds throughout the Town, including one artifi cial turf fi eld located at Sheppard’s Bush and one artifi cial turf fi eld located at St. Maximilian Kolbe Catholic High School. These facilities are some of the best in the region, largely due to the Town’s high maintenance and construction standards and the excellent co-operation received from user groups with regard to scheduling.

The Parks & Recreation Services department requests that all sports groups refrain from using any sports fi eld from October 15 through to May 1 of each year to allow for regular maintenance and to give the fi elds time to rejuvenate. No fi eld permits will be issued to any group prior to May 1. Depending on weather and fi eld conditions, permits may be canceled or delayed until conditions improve. All sports fi eld closures will be listed on our website’s homepage.

Town of Aurora Parks & Recreation Services department

905-727-3123 ext. 3233 www.aurora.ca/sportsfi elds

Swimming – See Aquatics

Swimming Pool Enclosures – See Permits

Streetsigns/StreetlightsDamaged or missing street/traffi c signs or light outages should be reported to the Town.

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3443

Street SweepingThe Town of Aurora typically begins winter sand street sweeping clean-up in late March or early April, depending on weather conditions.

The clean-up process typically takes about two to three weeks to complete but may be delayed by inclement weather, parked vehicles or excessive amounts of winter sand and debris.

All streets and sidewalks that are owned and assumed by the Town will be swept.

Please remember to: • Avoid Monday to Friday daytime street parking, if possible • Avoid parking over curbs or sidewalks • Place your garbage, recycling and yard waste on your driveway, away from the road

Your co-operation is appreciated.

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3449

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TTaxesProperty taxesYour property taxes are billed in January and June/July of each year. Each of the billings is payable in two installments.

Your property taxes are calculated based on the Current Value Assessment (CVA) of your property, as determined and reported by the Municipal Property Assessment Corporation (MPAC). MPAC reports to the Town annually and provides the Town with the assessed owner’s address, the CVA and the property’s class.

Your interim property tax bill is issued in January and as legislated, is 50 per cent of the total property taxes levied for the previous year.

Each year, following its budget setting process, Aurora Town Council approves tax rates for each property class. The fi nal residential property tax billing is issued in June and the fi nal commercial/industrial property tax billing is issued in July. The fi nal property tax bill is calculated using your CVA and the approved tax rate, less the interim billing amount. Both the interim billing and the fi nal billing must be paid on or before the due dates to avoid interest charges and to satisfy your property tax obligation for the year.

Current Value Assessment (CVA)Accurate assessments are the cornerstone of the property tax system. The Municipal Property Assessment Corporation classifi es and values all properties in Ontario under the Assessment Act and regulations established by the provincial government. MPAC is committed to ensuring that every valuation is accurate. If you believe your property assessment is not accurate, they will review it at no charge. You can make a “Request for Reconsideration” any time prior to March 31 of each year. If you have any questions or concerns about the assessed value of your property, please contact MPAC at1-866-296-6722 or visit www.mpac.ca

Education Property Tax RatesThe educational portion of the property tax rate is set by the Minister of Finance. For more information on the Education Tax Rate, please contact the Ontario Ministry of Education at 1-800-387-5514.

Supplementary Property Taxes for New ConstructionIf your home is newly constructed or any new construction, renovation or alteration has occurred on property you own, your property may not be fully-assessed. The fi nal property tax bill is based on your current property assessment. A separate billing, referred to as a “Supplementary Tax Notice,” will be issued later based on the additional assessed value of your property as determined by MPAC. Supplementary property taxes will be retroactive to the date of occupancy or purchase. It is recommended that you budget for a Supplementary Property Tax billing if this may apply to you.

Property Tax Deferral Program for Seniors and Low-Income Seniors/Disabled PersonsThe Regional Municipality of York has established a Tax Deferral Program for seniors age 65 or older, low-income seniors or low-income disabled persons. This program makes it possible to defer some increased taxes until the ownership of the property changes. Please visit www.aurora.ca/propertytaxes for more information of this deferral program.

e

How to pay your property taxesThere are several convenient ways to pay your property taxes. You may pay by computer banking, telephone banking, at your bank branch, by mail, through our after-hours drop box or in-person at Aurora Town Hall. Please do not send cash in the mail or through our drop box. When paying in-person at Aurora Town Hall, you may pay by cash, cheque* or debit. We do not accept credit card payments for property taxes. You may also consider our easy pre-authorized payment plan option.

When paying for your property taxes (other than in person), please be sure to allow time for postal delivery or bank processing time. All payments must reach The Town of Aurora’s Corporate & Financial Services department by close of business on the due date to avoid interest charges being applied.

* PLEASE MAKE CHEQUES PAYABLE TO: TOWN OF AURORA

Late payment charges

To avoid interest charges, payments must be received by the Corporate & Financial Services department on or before the due date. A charge of 1.25 per cent will be added on the fi rst day of the calendar month following default and on the fi rst day of each calendar month thereafter, as long as the taxes remain unpaid. Monthly interest charges will be imposed on any unpaid taxes from previous years. Interest rates are levied as per By-law 5338-11 pursuant to section 345 of the Municipal Act, 2001, S.O. 2001 c. 25.

Please be advised that neither Council nor Town Staff have the authority to waive or alter interest charges.

Failure to receive a tax notice does not excuse a taxpayer from the responsibility for payment of the taxes nor relieve the assessed owner of the liability for interest charges due to late payment.

Town of Aurora Corporate & Financial Services department,Revenue division

905-726-4747 www.aurora.ca/propertytaxes

Tennis CourtsAll Town of Aurora tennis courts are asphalt surface, regulation size, and are lit until11 p.m. daily. Tennis courts can be found in the following park locations:

Park Number of courts Location/intersection

Fleury Park 4 Community Centre Lane

McMahon Park 3 Maple Street and Fleury Street

Norm Weller Park 2 McClellan Way and Chiswick Crescent

Summit Park 2 Orchard Heights Boulevardand Kemano Road

* Please note that the Aurora Community Tennis Club operates out of the McMahon Park tennis facilities. The public has equal access to the courts from 9 a.m. to 12 p.m. Mondays and Fridays and from 3 p.m. to 6 p.m. on Saturdays and Sundays. The public is permitted on the courts at all other times subject to Tennis Club Members having priority.

Town of Aurora Parks & Recreation Services department

905-727-3123 ext. 3233www.aurora.ca/tenniscourts

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TobogganingTobogganing is permitted in only the following locations:

Park Location/intersection Details

Fleury Park Community Centre Lane In the dedicated area just south of Aurora Heights Drive and the Aurora Community Centre parking lot

Machell Park Yonge Street and Aurora Heights Boulevard

In the dedicated area just north of the parking area on the west side

Lambert Willson Park

Industrial Parkway North at the Aurora Family Leisure Complex

Along the east side of the Leisure Complex Complex

Copland Park Aurora Heights Drive and McLeod Drive

Along the north side of the park

Tobogganers are reminded that these locations/areas are unsupervised by The Town of Aurora and surface conditions can vary widely with ice, bare ground or other conditions that pose a hazard. All tobogganers using these facilities do so at their own risk and children should be supervised by an adult. All participants should use the appropriate personal safety equipment.

Town of Aurora Parks & Recreation Services department

905-727-3123 ext. 3233 www.aurora.ca/tobogganing

Town HallAurora Town Hall offi cially opened on November 24, 1991.

Town Hall is located at 100 John West Way, one block north of Wellington Street east between Bayview Avenue and Industrial Parkway. This is the workplace for Town of Aurora employees. Please feel free to visit the Town Hall and enjoy its surrounding park area. Regular offi ce hours are from 8:30 a.m. to 4:30 p.m., Monday to Friday.

Tours of Aurora Town Hall are available by contacting the Customer & Legislative Services department at 905-727-1375. Tours are usually co-ordinated in conjunction with the Mayor’s Offi ce.

Town of Aurora Customer & Legislative Services department

905-727-1375 www.aurora.ca/townhall

TrailsThe Town of Aurora is fortunate to have an extensive pedestrian trail system which connects many of its neighbourhood parks, Town facilities and open-space corridors. At present, the Town maintains approximately 25 kilometres of trails. All Aurora trails are considered multi-use, with the primary focus being pedestrian hikers. Opportunities also exist for cross country skiers. The majority of our trails are compact gravel surfaces with some asphalt sections through neighbourhood and community parks.

Download a copy of our Streets,Parks and Trails Map by visitingwww.aurora.ca/parksandtrailsor pick up a copy at Aurora Town Hall.

Please note: Trails are not groomed or maintained during the winter months and conditions vary widely. Surface conditions can change dramatically during the winter to create potentially hazardous hiking and skiing conditions. All users are advised to respect other trail users, stay on designated trails and exercise caution at all times. The use of motorized vehicles is strictly prohibited on any municipal trail or parkland. Any person using the Town’s trail system does so at their own risk.

Town of Aurora Parks & RecreationServices department

905-727-3123, ext. 3222 or ext. 3223

www.aurora.ca/trails

DOWNLOAD

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TreesThe Town of Aurora’s Parks division provides tree services such as planting, pruning, removal and designation of memorial trees along streets, parking lots, residential and commercial areas, parks and open spaces. The Town also regulates the removal of trees from private property.

Boulevard Trees

Trees have been planted within the municipal road allowance in your neighbourhood. The species and locations are pre-approved by the Town, through either a municipally-approved planting plan prepared by the developer or as selected by the Town’s arborist. The Parks division encourages a diversity of trees on our boulevards and in our community.

Memorial Tree Planting

The Town of Aurora has a Memorial Tree Planting policy to enable the planting or designation of memorial trees on municipal lands within the Town. If you are interested in planting a memorial tree on municipal lands within the Town, please contact the Parks division.

Tree Pruning Program

The Town of Aurora has a vast inventory of municipal trees under the management of the Parks & Recreation Services department. The Parks division undertakes a major annual pruning program of roadside street trees throughout the winter months each year and currently operates on a seven-year pruning cycle. The primary objective for tree pruning is to provide overhead clearance for vehicles and pedestrians. Due to the extensive tree inventory, we encourage residents to call our offi ce with reports of problem trees or trees on municipal boulevards which require pruning. Our staff will respond to any problem associated with a municipal tree on short notice.

Tree Removal – Please refer to Permits

Town of Aurora Parks & Recreation Services department

905-727-3123, ext. 3222 or 3223 www.aurora.ca/trees

WWaste/RecyclingThe Town of Aurora is responsible for garbage, recycling, organics, yard waste and appliance collection programs in Aurora. Disposal and processing of materials is the responsibility of the Regional Municipality of York, including the operation of household hazardous waste collection depots.

Town of Aurora Recycling and Waste Collection Calendar

Each year The Town of Aurora produces a comprehensive recycling and waste collection calendar, which is distributed to each household in Aurora (via Canada Post) during the fi rst week of January. The calendar identifi es program specifi cs, important collection dates, new or revised programs and tips on how to reduce waste. If you do not have a calendar, you can download a copy from our website, www.aurora.ca/wastecollectioncalendar or pick up a copy at Aurora Town Hall.

Basic Collection Information

Green bins and blue boxes are collected on a weekly basis. Garbage is picked up every other week based on your location in Aurora. To determine your collection dates, please refer to your Recycling and Waste Collection Calendar. Please place garbage, green bins, Blue Boxes and yard waste at the curb no later than 7 a.m. on your scheduled day and by 6 a.m. (but not earlier than 4 p.m. the night before). Please be aware that the time of collection in your area may change at any time, without notice. If your items are set out late, they will NOT be collected. Please note: We recommend a maximum of three bags/cans/items of garbage every two weeks.

ACCESS YOUR TOWN OF AURORA GARBAGE COLLECTION SCHEDULE ON YOUR SMARTPHONE OR TABLET!

Download our my-waste appIt’s easy. It’s convenient. It’s FREE!The Town of Aurora’s my-waste app is available for iPhone, iPad and Android phones and tablets. Scan the QR code below with your mobile device or go to www.my-waste.mobi/Aurora

For more information, visit www.aurora.ca/mywasteapp or call 905-727-3123 ext. 3447

A Li i R i

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Our Simple Cremation™ program includes all essential services, cremation casket, basic urn, disbursements & taxes, for under $2,000. This service can be pre-paid & locked in at this price.

Contact our Pre-Planning Specialist for more information.April-Dawn Drobig | [email protected]

Blue Box Recycling

Blue Boxes are available for a fee at Aurora Town Hall (100 John West Way) or the Town’s Operations Yard (9 Scanlon Court) between the hours of 8:30 a.m. and4:30 p.m., Monday to Friday. New residents in Aurora receive one free Blue Box. Additional boxes must be purchased. All residents who have a damaged Aurora container can bring it back to the Town Hall and get a free replacement. All other rigid containers (including cardboard boxes) used for recycling will not be collected. However we do encourage you to purchase additional Blue Boxes if you have an overfl ow of material. For a complete list of items that can be included in your Blue Box, please refer to our website, www.aurora.ca/blueboxrecycling

Green Bin Composting

Green bins are available for a fee at Aurora Town Hall (100 John West Way) or the Town’s Operations Yard (9 Scanlon Court) between the hours of 8:30 a.m. and4:30 p.m., Monday to Friday. New residents in Aurora receive one free green bin. Additional bins must be purchased. All residents who have a damaged Aurora container can bring it back to the Town Hall and get a free replacement. All organic material must be contained in certifi ed compostable bags that are securely closed or tied. Organic material placed loosely in your green bin will not be collected. For information on what can and cannot be included in your green bin, please refer to our website,www.aurora.ca/greenbincomposting

Yard Waste Collection

Yard Waste is collected with recycling every second week from April to November, as noted in the Town of Aurora’s Recycling and Waste Collection Calendar. There is no limit on the amount of yard waste that can be placed for collection, providing that acceptable containers are used. Please place weeds, plant trimmings and leaves in paper yard bags, or any ridgid open top container that has handles.

Please note the following:• Individual branches must be no larger than 10 cm (4”) in diameter• Bundles must be no more than of 22 kg (50 lbs) and no longer than 1 m (3’)• Grass clippings, rocks, soil, sod, treated wood, tree stumps or animal droppings are NOT collected with yard waste• The maximum weight for individual paper yard bags or containers is 22 kg or 50 lbs

For more information on Yard Waste Collection, including 2013 yard waste collection dates, please visit www.aurora.ca/yardwaste

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3447 www.aurora.ca/wasteandrecycling

Collection inquiriesMetal/Bulky item pickupGreen for Life 1-866-421-5625 www.gfl env.ca

General questions/concernsTown of Aurora

905-727-3123 ext. 3447 www.aurora.ca/wasteandrecycling

Hazardous materialsYork Region 1-877-449-9675 ext. 3000 www.york.ca/waste

Waste/RecyclingPhone Numbers

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Water BillingWater and sewer billings are issued quarterly (four times per year) for residential accounts and bi-monthly for non-residential accounts. The billings are based on water consumed as registered on your water meter. The water meter is read directly by a Town contractor from outside the home by touching equipment to an outdoor reading device which is connected to the meter in your basement. No adjustment is made for water which is used outside for pools, garden or lawn maintenance or washing, as this difference is averaged in our rate calculations for all consumers.

About meter readings

The Town’s meters, installed in all properties, register accurate water consumption and are designed to under-register water as the meter ages and wears. Eventually the meter must be replaced, which is completed by the Town at the Town’s expense. The meter reading is much like the odometer in your car; we read it each time, and bill the difference from the last-billed reading.

The meter reading captured electronically by the Town rounds down the meter reading to units of 10,000 liters, or otherwise, depending on the pipe size of the actual meter installed. Accordingly, our billings will refl ect these large even measurements, despite detailed readings actually appearing on your meter. This is similar to reporting to your mechanic that your car has 76,000 km on it, when the dial shows 76,320 km. The amount unbilled at one reading will be picked up by the Town on its next reading.

Moving or renting

If you are moving, please contact our Revenue division to arrange for a fi nal water meter reading and fi nal billing. This will ensure that you are not held responsible for any consumption by the new owner and reduce issues between the buyer and the seller.

If you are renting your home to a tenant, please be aware that The Town of Aurora holds the owner of the property responsible for the water account. The Town will bill the tenant directly upon written authorization and acceptance of responsibility of the owner only. The tenant should discuss this with the owner. Final water meter readings and fi nal billings for tenant charges can be arranged by contacting the Town’s Corporate and Financial Services’ Revenue division.

Town of Aurora Corporate & Financial Services department,Revenue division

905-726-4747 www.aurora.ca/waterbilling

Water Service RequestsTo turn the water off inside your home, locate the water shut-off valve by your water meter. Please note: The replacement of broken/leaking shut-off valves is the responsibility of the homeowner. If you require the water service to your home to be turned on or off outside of your home at the property line, please call the Infrastructure & Environmental Services department.

Town of Aurora Infrastructure & Environmental Services department

905-727-3123 ext. 3442

Water / Wastewater EmergenciesThe Town of Aurora has staff on standby to respond to water or wastewater emergencies. Please call 905-727-3123 ext. 3442 or 3452 Monday to Friday during regular business hours of 8:30 a.m. to 4:30 p.m. After hours, please call 905-727-1375 and follow the prompts to leave a message for the Infrastructure & Environmental Services department.

Town of Aurora Infrastructure & Environmental Services department,Water and Sewer Management division

905-727-3123 ext. 3442 or 3452

Water SupplyThe Regional Municipality of York is responsible for water supply for The Town of Aurora. The Region operates six wells in the Town. The aquifer from which the Aurora wells draw is part of an extensive aquifer, known as the Yonge Street Aquifer. In addition to the wells in Aurora, York Region supplements Aurora’s water supply with water from Lake Ontario and the Region of Peel.

York Region is responsible for storage, adequate pressure and the chlorination level of water supplied to The Town of Aurora. The Town of Aurora’s Operations division is responsible for water quality testing, pipes maintenance and repair.

Regional Municipality of York

905-895-1231 www.york.ca

Water Use (Outdoor)The Town of Aurora enforces a municipal bylaw related to outdoor water use. It is important that all residents and businesses observe the following regulations, as they have been put in place to ensure a continued and abundant water supply.

The Town’s By-law Enforcement division enforces this program. Although a maximum fi ne of up to $5,000 under By-law No. 4420-03.E may be assessed for violators, theco-operation of all residents and businesses in supporting this extremely important water conservation effort is key to its success.

No person shall use the Town of Aurora’s municipal water from a hose, pipe, sprinkler or permanent irrigation system for the purpose of watering any lawn, garden or washing of vehicles, sidewalks, driveways, patios, decks or windows, or fi lling swimming pools, except as follows:

• An even-numbered address may use water outdoors only on even-numbered days of the month • An odd-numbered address may use water outdoors only on odd-numbered days of the month • Outdoor water use will only be permitted between the hours of 6 a.m. and 10 a.m. and 6 p.m. and 10 p.m. • These conditions are in place each year from May 15 to September 30

Townhouse units having a common street address should water according to the unit number, not the address number of the complex. Apartment buildings should use the building number only. This bylaw applies to all residential, commercial and industrial properties and municipal properties.

Tips on avoiding large water billsOccasionally, water can leak through the water system inside your home without you even knowing about it. The four most common locations for hidden leaks are through toilets, water softener systems, furnace humidifi ers and outdoor taps. Hidden leaks can lead to signifi cantly higher water bills than necessary, for which you are still responsible. Please visitwww.aurora.ca/waterbilling for detailed information on how to detect, correct and prevent these situations from arising.

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39Aurora Living Resident’s Guide 2013

Any person who contravenes any provision of this bylaw is guilty of an offence and is liable upon conviction to a fi ne as provided for under the Provincial Offences Act.

There is one exemption in the bylaw for the watering of newly-placed sod. The bylaw does not apply to properties that use/have a well.

In the event of an Outdoor Water Use Advisory or Outdoor Water Use Ban, please follow these guidelines:

• If a Stage One Outdoor Water Use Advisory is declared, all persons are requested to refrain from using Town water from a hose, pipe, sprinkler or permanent irrigation system • If a Stage Two Outdoor Water Use Ban is declared, no persons should use Town water from a hose, pipe, sprinkler or permanent irrigation system

Residents failing to comply with these provisions may be subject to a fi ne.

Town of Aurora Building & By-law Services department

905-727-3123 ext. 4751 [email protected]

www.aurora.ca/bylawservices

WebsiteVisit the Town of Aurora’s website at www.aurora.ca

Winter Street and Sidewalk Maintenance – See Snow Removal

YYard Waste – See Waste/Recycling

Youth ProgramsThe Parks & Recreation Services department provides those 12 to 18 years of age with an opportunity to enjoy a wide variety of youth and community developmental programs that meet their current needs in a safe and supervised environment. A wide variety of activities are available throughout the year, including weekly “Dinner and a Movie” events.

Town of Aurora Parks & Recreation Services department

905-726-4760 www.aurora.ca/youthprograms

ZZoningThe Town of Aurora Comprehensive Zoning By-law is prepared by the Planning & Development Services department and is enforced by the Building & By-law Services department. This bylaw implements the Offi cial Plan policies and identifi es permitted uses for each property within the Town along with restrictions, siting and building specifi cations such as minimum setbacks from property lines, maximum lot coverage, height restrictions and other zoning standards.

For information regarding your property, please contact the Building & By-law Services department.

Town of Aurora Planning & Development Services department

905-727-3123 ext. 4226 www.aurora.ca/zoningbylawauroraculturalcentre.ca

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AURORA 1501863 to 2013

Please visit us at: www.aurora150.ca

facebook.com/aurora150 twitter @aurora_150 # Aurora150

On February 3, 2013, the Town of Aurora turns

150 years old!Come celebrate and experience

Aurora’s rich heritage!Enjoy four unique events, the four seasons of Aurora

- that honours our community’s Past, Present and Future.

Lots to see! Lot’s to do! Lots to enjoy!Something for every age!

February 3Aurora 150 Kick-offThe Mayor’s Levee

2 to 6pmHistoric Town Park

May 5The Aurora Tatoo

All day!Machell Park

June 29 to July 1Canada Day Weekend!

Three days of Fun!!Historic Town Park

September 21 Multicultural

FairAll day!

Art! Music! Food! Dance! Crafts & more!

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Aurora Living Resident’s Guide 2013 41

A community where luxury, comfort andsecurity are just part of everyday living

1 ROXBOROUGH ROAD, NEWMARKET, ON www.theroxborough.ca

Elegantly appointed studio, one & two bedroom suites

Three meals daily, afternoon tea and snacks

Certified healthcare, professional staff and24 hr Emergency Response System

Beautiful amenities including Media Room, FitnessCentre, Spa & Beauty Salon, Roxy Bistro & Barand much more!

LOCATED BESIDE SOUTHLAKE REGIONAL HEALTH CENTRE

Call to book a tour today (905) 853-4573

ASK US ABOUT OUR

MOVE-IN INCENTIVES

Page 42: 2012 Aurora Living Resident's Guide

EVENTSMark your calendars!

Arctic AdventureMonday, February 18Held each year in Town Park, this event offers outdoor skating, live entertainment, outdoor winter activities, face painting, dog sled rides and much more family fun.

Easter Egg HuntSaturday, March 30Every Easter, The Town of Aurora and the Aurora Girl Guides provide children with a morning of fun and“egg-citement.” Join us for make-and-take crafts, a bunny petting area, games and face painting. Tickets must be purchased in advance for this verypopular event.

Aurora Home ShowFriday, April 12 to Sunday, April 14Do you have questions about Town programs or services? Want to pick up a copy of the latest Parks & Recreation Program Guide or a brochure or form? Drop by The Town of Aurora booth located in Arena 2, Booth number 75. Town staff will be on-hand to answer your questions. The Aurora Home Show takes place from Friday, April 12 to Sunday, April 14 and is located at the Aurora Community Centre. Please note, the Aurora Home Show is organized and presented by the Aurora Chamber of Commerce.

Mayor’s Anti-Litter DaySaturday, April 20The Mayor’s Anti-Litter Day is an annual “clean up” event each spring. Participants clean up identifi ed “hot spots” for litter across Town. The event is co-ordinated through InfoAurora. A volunteer “thank you barbeque” follows in Town Park.

Aurora Art Show and SaleSaturday, May 4 and Sunday, May 5Each spring, in association with the Society of York Region Artists, The Town of Aurora hosts an annual juried art show and sale at Aurora Town Hall. Admission is free!

Mayor’s E-waste EventSaturday, May 25Join Mayor Geoffrey Dawe at this one-stop electronic waste recycling event. Drop off your unwanted or obsolete electronic devices and save them from ending up in a landfi ll.

Citizen of the Year AwardSpring 2013The Town of Aurora’s Citizen of the Year Award is an annual event recognizing the exceptional contributions made by local citizens for the community. Nomination forms will be available at the Town Hall and on our website in the spring. This award is presented by the Mayor at a Town Council Meeting in June.

Town of Aurora Academic Achievement Awards – Spring 2013The Town of Aurora’s Academic Achievement Award is an annual award given to two graduating students from each Town of Aurora high school to honour their signifi cant academic achievements. Students are selected from their respective high schools and each is presented with an award of $300 by either the Mayor or a Member of Council at their graduation ceremony.

PLEASE NOTE, WE RESERVETHE RIGHT TO CANCEL, AMEND

OR CHANGE ACTIVITIES.

Celebrate CanadaSunday, June 30 and Monday, July 1The Town of Aurora celebrates Canada Day in style every year. The fun starts on June 30 at Town Park with the popular “Dance in the Park” event. The celebration continues on July 1 with a Canada Day Parade travelling south on Yonge Street, followed by a celebration at Lambert Willson Park with children’s games, a classic car show, a horseshow tournament, petting zoo, craft displays and much more. The day ends with a spectacular fi reworks display!

Concerts in the ParkJuly and August (every Wednesday)Each summer The Town of Aurora hosts a series of free evening concerts at the outdoor bandshell in Aurora Town Park. For your comfort, we recommend that you bring lawn chairs or a blanket. No alcoholic beverages are permitted.

Doors Open Aurora – August 17The Town of Aurora invites you to discover a part of Aurora you may not have seen before! Each year The Town of Aurora’s Planning & Development Services department organizes the popular Doors Open Aurora event. This free community event offers the public a rare opportunity to explore historical sites, many of which are not normally open to the public. Participants are able to tour buildings, take guided walking tours and view special exhibits and displays.

Movies in the ParkTuesday, August 27 toThursday, August 29At the end of the summer, The Town of Aurora takes movie watching to a whole new level by taking it outdoors! Town Park is the place to be, under the stars watching a movie on a jumbo screen. For your comfort, we recommend that you bring lawn chairs or a blanket. No alcoholic beverages are permitted.

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Town of Aurora Sesquicentennial

In 2013, The Town of Aurora celebrates its 150th anniversary. Preparations for marking this sesquicentennial

milestone are underway through a dedicated

Sesquicentennial Ad Hoc Committee volunteer group.

The following eventswill be taking place:

February 3Mayor’s Levee

May 5Military Tattoo

June 29 to July 1Summer Celebration

September 21Multicultural Fair

Stay tuned for event details!

www.aurora150.ca

RibfestFriday, September 6 toSunday, September 8The tastiest event of the year happens in September when The Town of Aurora hosts Ribfest at Machell Park. Enjoy mouth-watering ribs prepared by professional award-winning rib teams. This event also features a beer garden, live entertainment and children’s activities.

Colours of Fall ConcertThursday, October 3As the leaves turn colour in the fall, enjoy one last concert in beautiful Town Park. This event features fi ddling, pumpkin carving, live entertainment and an old-fashioned community corn roast.

A Haunted ForestSaturday, October 26The last Saturday before Halloween, Sheppard’s Bush is full of ghosts and goblins! Come and join us for a spooky night fi lled with haunted trails, ghost tales, witches brew, a bonfi re and many more scary surprises. Tickets must be purchased in advance for this very popular event.

Community Recognition AwardsFall 2013Each year The Town of Aurora honours many community groups and volunteers who make Aurora a place we are proud to call home! Awards include Community Organizer of the Year, Volunteer Service Award, Achievement in Sports Award and Good Neighbour Award. Nomination forms are available at the Town Hall and on our website in the spring/summer.

Santa Under the Stars ParadeSaturday, November 23Each November, Aurora hosts one of Canada’s few nighttime parades. Thousands of spectators line both sides of Yonge Street as Santa proclaims a new holiday season.

Tree Lighting CeremonyWednesday, December 4The Town of Aurora hosts the offi cial tree lighting ceremony at Aurora Town Hall to kick off the holiday season. Enjoy caroling, hot chocolate, make-and-take ornaments, the offi cial lighting of the tree and a visit from Santa Claus. Don’t miss this fun family event!

Aurora’s BorealisMonday, December 16Come to Aurora’s Town Park every evening from 6 p.m. to 11 p.m. until February 18, 2014 and enjoy skating under the lights on a giant outdoor ice skating rink*.

*Weather-dependent

Family First NightMonday, December 31Ring in the new year and celebrate with family at the Aurora Family Leisure Complex! Held on December 31, this event offers free public swimming and ice skating, wagon rides, a bonfi re, hot chocolate and children’s entertainment.

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HospitalsSouthlake Regional Health Centre (Newmarket) 905-895-4521 www.southlakeregional.org

Mackenzie Health (Richmond Hill) 905-883-1212 www.mackenziehealth.ca

Markham Stouffville Hospital (Markham) 905-472-7000 www.msh.on.ca

Health ServicesCanadian Blood Services 1-888-2-DONATE www.blood.ca

Canadian Mental Health Association, York Region Branch 905-853-8477 www.cmha-yr.on.ca

Centre for Addiction and Mental Health 416-535-8501 www.camh.net

Community Care Access Centre 905-895-1240 www.ccac-ont.ca

Ontario Health Insurance Plan (O.H.I.P.) 1-866-532-3161 www.health.gov.on.ca

Ontario Ministry of Health and Long-Term Care 1-866-532-3161 www.health.gov.on.ca

St. Elizabeth Home Health Care 905-944-1743 www.saintelizabeth.com

Telehealth Ontario 1-866-797-0000 www.health.gov.on.ca

York Region Health Connection 1-800-361-5653 www.york.ca

Helplines and Distress CentresAIDS Hotline Ontario 1-800-668-2437 www.health.gov.on.ca

Drug and Alcohol Helpline 1-800-565-8603 www.drugandalcoholhelpline.ca

Kids Help Phone 1-800-668-6868 www.kidshelpphone.ca

Ontario Poison Centre 1-800-268-9017 www.ontariopoisoncentre.com

Problem Gambling Helpline 1-888-230-3505 www.problemgamblinghelpline.ca

Victim Services of York Region 905-953-5363 www.victimservices-york.org

Women’s Support Network of York Region 905-895-7313 www.womenssupportnetwork.ca

Yellow Brick House Emergency Women’s Shelter 1-800-263-3247 www.yellowbrickhouse.org

Churches Aurora Cornerstone Church 905-841-8883 www.auroracornerstone.ca

Aurora United Church 905-727-1935 www.auroraunitedchurch.ca

Bahá’í Community of Aurora 905-727-2980 www.bahaicommunities.com/aurora

Christ Evangelical Lutheran Church 905-727-3311 www.blessaurora.ca

Faith Fellowship Baptist Church of Aurora 905-392-5919 www.faith-baptist-aurora.org

Mission catholique Saint-Frère-André 877-974-7455 www.ccrys.com

Our Lady of Grace Roman Catholic Church 905-727-4594 www.ourladyofgrace.com

St. Andrew’s Presbyterian Church 905-727-5011 www.standrewspresbyterian.com

The Campus Church 905-727-4985 www.the-campus.ca

Trinity Anglican Church 905-727-6101 www.trinityaurora.ca

GovernmentLois Brown, MP 905-953-7515 www.loisbrown.ca

Frank Klees, MPP 905-750-0019 www.frank-klees.on.ca

Regional Municipality of York 905-895-1231 www.york.ca

Province of Ontario 416-326-1234 www.ontario.ca

Government of Canada 1-800-622-6232 www.canada.ca

If your organization would like to be listed in future editions of Aurora Living, please send your information

to The Town of Aurora’s Corporate Communications department at [email protected]

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Aurora Living Resident’s Guide 2013 45

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Town of Aurora (Town Hall) 905-727-1375

Access Bus/Mobility Plus 905-762-2112

Aurora Public Library 905-727-9494

Aurora Chamber of Commerce 905-727-7262

Aurora Community Centre 905-841-2371

Aurora Cultural Centre 905-713-1818

Aurora Family Leisure Complex 905-841-7529

Aurora Seniors’ Centre 905-726-4767

Animal Control / OSPCA 905-898-7122

Canada Post 1-866-607-6301

Central York Fire Services (Administration) 905-895-9222

GO Transit 416-869-3200

Hydro (PowerStream) 1-877-963-6900

Lake Simcoe Region Conservation Authority 905-895-1281

Police (York Regional) 1-866-876-5423

Regional Municipality of York 905-895-1231

Stronach Aurora Recreation Complex 905-726-4770

York Region Transit (VIVA) 905-762-2100

Emergency 9-1-1

Frequently Called Numbers

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46 Aurora Living Resident’s Guide 2013

The Aurora Banner has a long history of keeping residents informed and entertained,

and continues to do so with an award-winning mix of local news, features and shopping information.

Community still matters in Aurora, and despite our rapid growth, we strive to maintain a sense of belonging through

our local stories, and by partnering with the many charitable organizations who improve the lives of all who live here.

THANK YOU FOR SUPPORTING OUR NEWSPAPER AND OTHER PUBLICATIONS,

BOTH IN PRINT AND ONLINE

We make a positive difference in our community

For nearly as long as there’s been an Aurorathere has been an Aurora Banner

This year, Aurora celebrates its 150th birthday. Next year we celebrate ours.

Page 47: 2012 Aurora Living Resident's Guide
Page 48: 2012 Aurora Living Resident's Guide

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