2012 ANNUAL REPORT · 2017. 5. 22. · Samaritans Annual Report 2011-2012 3 Samaritans provides a...

2012 ANNUAL REPORT

Samaritans FoundationThe Social Welfare Arm Of The Anglican Church In The Hunter, Manning And Central Coast.

Almighty God, whose son, Jesus Christ, cared for the needs of all people, bless the work of The Samaritans Foundation. Grant us the understanding and resolution to help create a just social order; deepen our concern for all in need and use us so that all might have fullness of life. We ask this through Jesus Christ our lord. Amen. Samaritans Prayer

Samaritans Annual Report 2011-2012 1

About Samaritans.........................................2

Chair’s Report...............................................5

Chief Executive’s Report - Strategic Highlights.......................................6

The Board......................................................7

Our Year in Numbers....................................8

Samaritans Services Listing.......................10

Children’s & Family Services................10

Youth Services.......................................14

Disability Services.................................20

Community Services.............................24

Mental Health Services.........................28

Financials & Grant Funding........................29

Reconciliation..............................................32

Volunteering.................................................33

On the Cover: Samaritans Supported Independence Program offers skills development and flexible support to people living with a disability, like Helen (left) and Sandy, pictured on the cover. The program most importantly supports people to build living skills so they can live independently in their own home and have full access to their community.

Image on Left: Offering support, casework and skill development to 12-18 year olds, the Samaritans Early Intervention Activities service is open to any young person and also accessible via schools. Pictured are a number of attendees at a weekly youth group.

* Indicates throughout, names have been changed.

2 Samaritans Annual Report 2011-2012

A Vision of Compassion, Integrity and Justice

Samaritans


Samaritans provides a network of services in the Central Coast, Newcastle, Hunter and Mid-North Coast regions. These services help many people in these regional communities, including children, youth, people living with a disability or with mental health concerns, parents, families and those who are homeless.

Samaritans encourages people to become valued members of their community by exploring their talents, strengthening their skills and relationships and developing solutions which meet their specific circumstances and needs. Samaritans also engages in advocacy,making a public stand for the rights of those marginalised in our community.

Our MissionWe seek to provide unconditional support to people in their needs and to promote just social and economic policies.

Our VisionFor communities where there is love, peace, justice, reconciliation and dignity for all people. Where there is care for the vulnerable and their environment and where each individual has the opportunity to contribute and participate fully in community life.

Our Core ValuesCompassion

Integrity

Justice

PhilosophyThe Samaritans Foundation believes that people presently experiencing disadvantage have the right, equally with others, to fully participate in and contribute to community life. Samaritans seeks to express God’s care to all people through promoting acceptance, justice, reconciliation, peace and dignity for all.

A Vision of Compassion, Integrity and Justice


“Volunteers are a vital part of the Samaritans family. They give of their time and energy in many different ways and support a diverse group of services.”

Cec Shevels Chief Executive

Pictured here with staff, volunteers and Bishop Peter Stuart.


Samaritans stands with people in need and helps them to be heard.

MESSAGE FROM THE CHAIR

The Right Reverend Dr Peter StuartChair of the Board Assistant Bishop of Newcastle

One of the recurring themes in conversations with some of the most vulnerable in our society is their sense of powerlessness. Whether it be an abusive step-parent who has intruded on a young person’s room or a person living with disability struggling to negotiate with a government agency or a person released from prison seeking rental accommodation; people in these circumstances speak of powerlessness.

As an agency, Samaritans draws from the deep well of its Christian heritage and the strong value base of its staff in seeking to empower or re-empower people. A just and fair society gives its citizens voice and listens to what they say. Samaritans stands with people in need and helps them to be heard.

Samaritans is delighted that in seeking to serve people living with a disability that the various levels of government are backing the National Disability Insurance Scheme. We believe that person centred planning and self-directed services will better enable people to reach for their goals. The aspirations of each person to live meaningfully should be at the heart of the support they receive.

In the pages of this annual report you will see how Samaritans has in the last twelve months responded to social need in the Hunter Valley, Manning Valley and on the Central Coast. The pages speak of partnership with government and with communities. Behind the words and pictures there are terrific stories of empowered lives.

An annual report is unable to capture the myriad of significant changes across the agency, some large and some small. There have been improvements in quality assurance processes and our early intervention expertise has been recognised.

Samaritans continues to maintain a strong link with the Anglican Diocese of Newcastle and with the Australia-wide Anglicare network. These relationships reflect that our mission, vision and values come from the Christian faith as received by the Anglican Church and provide a strategic framework for local action and national partnership.

I commend the work of the Board, the CEO, staff and volunteers and I express gratitude to our clients, and those who support them, for the privilege of being part of their lives.


Mr Cec Shevels Chief Executive

MESSAGE FROM THE CHIEF EXECUTIVE

The numbers and stories throughout this document reflect many of our achievements so here, I will outline just a few.

During the year we embraced the brave new social media environment. Samaritans launched a Facebook page, a Twitter account and YouTube channel. We hope that by utilising this communication medium that we are able to increase the awareness of and access to our services for the local community.

The Clinical Services Unit has continued to focus on activities that build organisational capacity, ensuring compliance and developing systems and processes relating to service delivery. Of note has been the Behavioural Support training that has been undertaken by all Senior Support Workers in our disability services and the development of Samaritans Clinical Governance Framework. Such initiatives ensure that we continue to provide quality services and supports.

I am proud to advise that Samaritans Home For Good Program won an award for Partnership at the Anglicare Australia Conference. This award recognises the significant and successful partnerships that underpin the program.

Volunteers are a vital part of the Samaritans family. They give of their time and energy in many different ways and support a diverse group of services. It is pleasing

Samaritans has continued to strengthen and grow throughout the year. As I look back on the 12 months it is encouraging to see a variety of successes and strategic achievements.

to note that the volunteer team that supports the Home For Good Program was recognised locally as the Hunter Volunteer Team for 2012 as well as the NSW Volunteer Team of the Year.

This year saw the implementation of Samaritans Research and Evaluation team. This team will undertake vital research and evaluation activities that will enhance our service delivery and lead to the identification of new and improved service models.

Samaritans has had a long term commitment to the process of Aboriginal Reconciliation. It is pleasing to note that in May we launched the Samaritans Aboriginal Reconciliation Plan. This plan commits us to the process of reconciliation and articulates ways in which Samaritans can support this.

Christmas is a special time of year and a very busy one for Samaritans. Through the Combined Charities Warehouse we were able to assist 754 families with toys for their children. Over 1100 people shared Christmas Lunch with volunteer teams at Newcastle, Singleton and on the Central Coast. These events are made possible by the generosity of the local business community, highlighting the true spirit of Christmas.

During the year we commenced our journey to become a person centred organisation, in preparation for the NDIS. As an organisation we are committed to hearing the voice of the people we support, offering choices that enable them to reach for their aspirations and ensure that control of their futures lies directly with them.


Samaritans is the social welfare arm of the Anglican Church in the Diocese of Newcastle. As such, the general purpose and direction of Samaritans is responsible to the Diocese. The Board plays a key role in ensuring that the agency mission and vision are upheld and that management is effectively directing the ongoing operations of the agency in accordance with the strategic plan.

Samaritans Board Members

The Right Reverend Dr Peter Stuart – Chair (All Committees)

Mrs Wendy Cross – (Audit & Risk Committee and Remuneration Committee)

Mr John Kilpatrick (Remuneration Committee)

Mrs Patricia Korsman

Dr Graham Vimpani (Quality Assurance Committee) to November 2011

Professor Brian English (Quality Assurance Committee Convenor)

Mr Robert Caddies (Governance Committee and Audit Committee) to November 2011

The Venerable Stephen Pullin (Finance Committee) to October 2011

Professor Trevor Waring (Audit & Risk Committee)

Mr Trevor Hazell (Quality Assurance Committee)

The Reverend Ruth Brand

Ms Jenny Cappellacci (Audit & Risk Committee)

Ms Julie Ainsworth, appointed December 2011 to April 2012

The Reverend Loy Mary Thompson, appointed October 2011

Professor John Hamilton, appointed February 2012

Mr Bryan Dunn, appointed February 2012

Samaritans Senior Management Team

OUR BOARD

Mr Rob Dawson Director Community Services

Ms Lynne Graham Director Development

RN, BaSocSc, MBA

Ms Cheryl PriceDirector Finance

B.Comm, MBA, FCPA.

Mr Cec Shevels Chief Executive

446

6073,853

176

Samaritans supports more than 28,000 of the most vulnerable children, young people, families and people with a disability each year across four regions. We employ 606 staff and enjoy the support of 490 dedicated volunteers to deliver more than 100 different programs.

GRANDPARENTS RAISING THEIR GRANDCHILDREN WERE SUPPORTED BY THE KINSHIP CARE SUPPORT GROUPS.

YOUNG PEOPLE WERE SUPPORTED BY SAMARITANS IN ALL OF OUR YOUTH PROGRAMS.

PEOPLE SUPPORTED THROUGH ALL OF SAMARITANS DISABILITY SERVICES.

CHILDREN WITH ADDITIONAL NEEDS WERE ASSISTED BY SAMARITANS.


10,267

MURRURUNDI

MERRIWA

SCONE

MUSWELLBROOK

HUNTERSINGLETON

MID-NORTH COAST

GLOUCESTER

CAMDEN HAVEN

TAREE

FORSTER-TUNCURRY

NELSON BAY

NEWCASTLE

MAITLANDCESSNOCK

LAKE MUNMORAH

WYONG

GOSFORD

WOY WOY

PORT MACQUARIE

CENTRAL COAST

COFFS HARBOUR

LAKE MACQUARIE

399PEOPLE “LIKED” OUR FACEBOOK PAGE AND ENGAGED WITH SAMARITANS THROUGH THIS SOCIAL MEDIA PLATFORM.

PEOPLE SUPPORTED THROUGH OUR EMERGENCY RELIEF NETWORK WITH FOOD AND VOUCHER ASSISTANCE.


When I didn’t know what to feed my young son, Samaritans organised for us to attend nutrition classes and they organised transport to get there. I really liked the classes, I met some cool people there.

Kate*Young mother supported through Samaritans Brighter Futures program

CHILDREN SUPPORTED BY SAMARITANS IN THE LAST YEAR.

1,200



Children and Family

500 children were supported in the Family Day Care services where registered carers provide quality childcare in their family environment.

Adding to Samaritans excellent childcare service, two Early Learning Centres, in Newcastle and Woodberry, provided quality day care for children 0 to 6. In Home Care is also provided in the Upper Hunter.

Our Out of Home Care extended its support to foster children and their carers in Newcastle, Central Coast, Manning and Mid-North Coast.

Samaritans Children’s Services supported over 1200 children in the annual period. The portfolio has grown into one encompassing services that offer education, intervention, family centred practice and advocacy.

Our Supporting Children with Additional Needs service assisted over 440 children.

Brighter Futures continued to strengthen resilience in families and promote healthy child development.

Over 60 people were supoprted through our preservation services offering intensive support to families and young people.

OUR WORK IN NUMBERS

CHILDREN LOOKED AFTER IN OUR EARLY LEARNING CENTRES.176CHILDREN WITH ADDITIONAL NEEDS WERE ASSISTED BY SAMARITANS.446

110 FAMILIES AND PARENTS SUPPORTED BY THE BRIGHTER FUTURES PROGRAM.


Children and Family ServicesBrighter Futuresan early intervention program targeting families, who are at risk of entering the child protection system, with children 0 to 8 years. A range of coordinated interventions are provided, in the areas of parenting programs, childcare and sustainable home visiting support.

Family Day Careregistered carers provide quality child care in a family-based environment 7 days a week, 24 hours a day to children in Cessnock, Singleton and Dungog areas.

In Home Careregistered carers provide child care services to families in their own home.

Samaritans Early Learning Centre (ELC), Newcastleprovides high quality long day care from birth to six years.

Samaritans Early Learning Centre (ELC), Woodberryprovides high quality pre-school education for children aged between 3 and 5 years.

Supporting Children with Additional Needs (SCAN) provides children with additional needs access to pre-school, occasional care and vacation care services in the Hunter and Central Coast.

Supporting Children with Additional Needs (SCAN) Mid North Coastprovides children with additional needs access to pre-school, occasional care and vacation care services.

Samaritans Intensive Family Support Serviceprovides families who have children under 15yrs that are at significant and imminent risk of harm with intensive holistic case management for up to 12 months. Referrals can only be made by Community Services.

Family Preservation & Restoration Serviceworking alongside the NSW Department of Family & Community Services, this program supports families with parenting skills development, counselling and household financial management to achieve goals pre-determined by the family, Samaritans and the department.

Out of Home Care (OOHC)foster carers offering short to long-term accommodation for young people with intensive needs.

LISTING OF OUR

CHILDREN WITH ADDITIONAL NEEDS SUPPORTED BY SAMARITANS. 446


My favourite part about the job is the children. Watching children have fun and have a lovely time.

I also love interacting with our families. We’ve got a really lovely partnership with all our families here and that’s what’s really special.

RosSamaritans Early Learning Centre Newcastle, Authorised Supervisor

STORIES FROM OUR Children and Family Services

Our foster care service was met with an 11 year old boy with emotional and social difficulties. Samaritans prioritised his enrolment into the Samaritans Creative Times activity program two afternoons a week where he was mentored for appropriate behaviours in a peer social setting. His behaviours settled and he has now been in the out of home care placement for over 12 months.

MariaOut of Home Care Coordinator

We were so pleased that Samaritans Family Day Care Educator, Nancy Agnew was awarded “Educator of the year” for the Cessnock region.

This is done through nominations by local families which just highlights that the hard efforts of our educators are recognised by the families we work with.

Family Day Care is proud to offer such quality service.

KylieFamily Day Care Coordinator

During a service visit I observed the nurturing, caring attitude of the educators as they provide a special space for this child to feel safe and secure and celebrate the small milestones that he achieved when rolling from his back onto his front at three years of age.

I learnt how SCAN funding encouraged trust the family needed to be able to leave their child in the preschool’s care. They are so happy with the program that the child has increased attendance from half to two days. The educators commented on the way the children engage this boy with such care and how his inclusion is benefiting the whole preschool community.

KerrieSupporting Children with Additional Needs Coordinator

After a falling out with my family, I had nowhere else to go so was living in my car for a bit, sleeping on my mate’s lounge. Somebody told me that Samaritans could help me so I came and worked with them and now, I’ve got a more stable living arrangement and I’ve been promoted at work. I’m full-time and it’s going good.

Tim Supported by Samaritans Reconnect youth program

YOUNG PEOPLE WERE SUPPORTED THROUGH SAMARITANS YOUTH SERVICES THROUGHOUT THE REGIONS.

3,853



Youth

Samaritans is a key provider of youth services throughout the Central Coast, Hunter and Mid-North Coast Regions.

The portfolio offers services that always endeavour to enhance the quality of life of young people. Samaritans Youth Services provide services for young people between 12 and 25 years who are at risk or seek assistance and support.

Samaritans Youth Services work in the areas of accommodation, outreach, group work, family mediation, employment services, information, referral, early intervention, family support and after school activities.

In the reporting period our Hunter headspace service alone assisted 1,142 young people with mental health wellbeing support, information and services to young people and their families.

OUR WORK IN NUMBERS

YOUNG PEOPLE ASSISTED THROUGH HUNTER HEADSPACE.1,142

52 YOUNG PEOPLE SUPPORTED WITH ACCOMMODATION AND OUTREACH SUPPORT.

1,277 SCHOOL STUDENTS SUPPORTED THROUGH CREATIVE FUTURES PROGRAM TO ENCOURAGE RESILIENCE.


Youth ServicesCentral CoastStepping Stones - Samaritans Outreach Team (SORT) Outlet 2works with young people aged between 14 and 24 specifically targeting teenagers who are homeless or at risk of homelessness, providing one-on-one support, advocacy and referral.

Early Intervention and Activities (EIA) Serviceprovides a variety of supervised activities after school and during school holidays for young people aged between 10 and 18.

Stepping Stones - Wyong Youth Crisis Accommodation Outlet 1 crisis accommodation provided to young people for up to three months who are homeless or at risk of homelessness.

Newcastle/Lake Macquarie

Better Futures SPACEprovides a range of programs and community services to students at Callaghan College campuses in Waratah, Jesmond and Wallsend according to needs identified by the school.

SPACE Lake Macquarie support of a facilitator to run girls and boys groups for targeted young people.

Community Youth Development Project (CYDP)the Newcastle Youth Development Officer promotes and addresses the rights and needs of young people in the Newcastle LGA by supporting and resourcing the Newcastle youth sector, community organisations and community members. The YDO assists in the development of programs and services, arranges sector training, facilitates local youth interagency.

Creative Times an innovative early intervention program offering group work and individual support services to young people aged 7 to 13, and parenting support to their families in Newcastle and Lake Macquarie.

Reconnectprovides counselling, group work, mediation and practical support to young people, who are at risk of homelessness, and their family to break the cycle of homelessness.

Early Intervention and Activities (EIA) an early intervention program providing a variety of supervised activities for young people aged between 9 and 18.

Out of Home Care (OOHC)See page 12.

LISTING OF OUR


Through intensive family support we helped a young mum who had her four young children restored to her care. Mum was previously a victim of domestic violence that had resulted in her hospitalisation with severe injuries. She has now been successful in obtaining priority housing, has engaged in counselling, has undertaken her Year 10 equivalent and has completed a work development order to erase past debts. She and her children are doing great and she has demonstrated enormous strength and determination to provide a stable and secure life for herself and her young children. She is an inspiration to herself and others!

Ngaretta Senior Worker, Early Intervention Activities

STORIES FROM OUR Youth Services

Samaritans has helped me out with so much. I was homeless coming back from Coffs Harbour and I was able to stay at the service. Then they also helped me through the death of my brother.

The staff were someone to talk to and they helped me get access to other things I needed as well.

MaddieSupported by the refuge on the Central Coast

One particular success story was a 17 year old young woman who was heavily pregnant and came to Youthdirect in desperate need of accommodation. She was at risk of having her baby taken away at the hospital if she did not have a suitable place to return after the birth.

We were able to offer her a position in our Samaritans supported accommodation and during her time there she was supported to re-engage with education via Dale School Young Mums program. She also successfully secured a private rental where she now lives independently.

Carrie Senior Worker, Caseworker Youthdirect

headspace Hunter in Maitland saw a 23 year old female single parent with a 1 year old.

She was depressed and living in temporary accommodation. We connected her with the Psychologist and she had an improved mood after five months. She also saw the headspace GP for help with her physical health and headspace helped her with a housing application. She is now in permanent housing and said because of headspace she feels more confident - like she has her whole life ahead of her.

FionaHunter headspace Manager


Youth Services Continued

Samaritans Casework Teamprovides one-on-one outreach support and advocacy to young people aged between 16 and 21 who are homeless or at risk of homelessness. Utilises GITS brokerage to provide young people access to psychological and wellness services, transportation costs for learn and earn programs in the community and general goods and services.

Westlakes Early Intervention Activities Teaman early intervention program providing a variety of supervised programs and activities for young people aged between 9 and 18 in the western Lake Macquarie area.

YouthDirect a drop-in and/or telephone service providing information, referrals and access to electronic communications to young people 12 to 25 and families.

Lower Hunter

Adolescent Family Counsellorprovides individual, group and family therapeutic counselling; case management and family mediation and restoration services to young people aged 11 to 21 in the Lower Hunter Area.

‘Back on Trac’ Youth Accommodation and Outreach Serviceprovides medium to long term accommodation to young people aged between 12 and 18, who are homeless or at risk of homelessness. Samaritans Youth Housing Options Maitland (SYHOM) provides accommodation for up to 11 young people aged between 16 and 21 through 3 separate accommodation options and outreach support for up to 12 months.

Better Futures SPACE (Maitland)provides a range of programs and community services to students at school campuses according to needs identified by the school.

Creative Futuresan innovative program in the Cessnock area offering group work and individual support services to young people in grades 5 to 8 and their families.

Hunter headspacea mental health initiative for young people offering both clinical support to youth and their families and early intervention activities.

Maitland and Dungog Young Parents Support and Outreach Servicesengages young parents and their children by providing group activities, day program, support and referral to other services.

LISTING OF OUR

PEOPLE ASSISTED THROUGH OUR YOUTHDIRECT SERVICE.323


Maitland and Dungog Youth Development Project (YDP)provides information, advocacy, training and professional development opportunities to local youth services.

Port Stephens Early Intervention Program (PSEIP)providing support to young people aged between 12 and 18 who are homeless or at risk of homelessness and want assistance with family relationships and alternative accommodation options.

Taree/Manning

Open Door Youth Refugecrisis accommodation for up to three months, provided to young people who are homeless or at risk of homelessness.

Taree/Forster Accommodation Brokerageprovides emergency accommodation and case management to young families who are homeless, helping them find suitable and affordable housing.

Taree Outreach/Pioneer Villasprovides early and crisis interventions, mediation and family support to young people experiencing or at risk of homelessness.

Taree OOHC Residential Serviceprovides supported care for young people aged 12 to 18 who are in the care of the Minister.

A major highlight for the Mid-North Coast has been the growth of our Youth Services. After building a new approach to Out of Home Care we had one young person transitioning out of a foster care home. They very much wanted to remain with Samaritans support and this led to a successful start to a Leaving Care program, the next step of an often difficult transition.

Cheryl Area Coordinator Mid-North Coast

Elise loves the new environment at Kiah House and she’s on the move continuously. There is so much space here for her to move around and she often stands out and enjoys the garden. Even her room is bigger, brighter and better than the previous home and this really allows her to take advantage of the beautiful environment here.

Lynne Senior Support Coordinator, Kiah House

PEOPLE SUPPORTED THROUGH ALL OF SAMARITANS DISABILITY SERVICES.

607



Disability

Our provision of service is underpinned by a person centred approach promoting honesty, respect, dignity and the inherent value of all people.

These values are carried through our programs such as ASSET - Adult Skills, Support, Education Services and Training, Enhanced Living Options Accommodation and the Supported Independence Program.

Samaritans Supported Independence Program has offered 31 people opportunity to build daily living skills so they can live independently in their own home.

89 people were provided with accommodation through Samaritans Enhanced Living Options and other accommodation supports.

Samaritans Disability Services are committed to empowering individuals and supporting people to achieve meaningful outcomes that promote social inclusion and quality of life.

A number of participants in Samaritans Supported Independence Program (SIP) joined a group that travelled to a Homebush Bay rally in April to support the National Disability Insurance Scheme.

The Scheme will offer people with a disability more choice, voice and control in the services and support they receive.

OUR WORK IN NUMBERS

OLDER PARENT CARERS, CARING FOR THEIR ADULT CHILDREN LIVING WITH A DISABILITY, WERE SUPPORTED THROUGHOUT THE CENTRAL COAST AND NEWCASTLE.

205

PEOPLE WITH A DISABILITY SUPPORTED IN ACCOMMODATION THROUGHOUT THE REGION.

89PEOPLE WITH A DISABILITY SUPPORTED IN OUTREACH THROUGHOUT THE REGION.

355


Disability ServicesCentral CoastActive Linking Initiative/Community Based Activities (ALI/CBA)provides community access, skills building and recreational activities for people living in licensed residential centres and supported accommodation.

Redwood Retreatadjoining properties Jilliby and Killara provide respite accommodation and activities to people with a disability over the age of 18 for one week every four months.

Enhanced Living Options (ELO) residential servicesgroup homes in Bateau Bay and Kiah House in Jilliby for people with a disability, supporting the development of living skills and providing advocacy and assistance.

Older Parent Carer Programthis service provides respite options and packages for older carers of people with a disability.

Supported Independence Program (SIP)provides skills-building activities and support for people with a disability, promoting independence through activities that support and develop skills for daily living and community access.

Newcastle/Lake MacquarieAdult Skills, Support, Education Services and Training (ASSET)day programs providing support, education and training for school leavers with a disability in Mayfield and Bonnells Bay.

Leisure Linksa program for older people with a disability, living in the Hunter and Central Coast.

Enhanced Living Options (ELO) residential servicesgroup homes in Adamstown, Cooranbong, Gateshead, Mt Hutton, Warabrook and Belmont for people with a disability, supporting the development of living skills and providing advocacy and assistance.

Newcastle Accommodation Outreach (NAO)provides support to people with a disability who are living in their own homes.

Newcastle Community Living Support Unit (CLSU)provides support to people with a disability who are living in their own homes and one-on-one support to people living in Samaritans group homes in Newcastle.

LISTING OF OUR

PEOPLE WITH A DISABILITY SUPPORTED THROUGH OUR REDWOOD RETREAT RESPITE SERVICE.

82


STORIES FROM OUR Disability Services

The residents of our Enhanced Living Options home in Warabrook, “Telopea”, are regularly visited by volunteer Tony and his dog, Domino. Tony and Domino both drop in to the home several times a week. Sometimes the residents go for a walk with Tony and Domino or maybe just sit and have a chat and a cup of coffee.

EmmaSenior Worker at Telopea

I like working at the cafe. I like doing the till and I come outside and get the glasses and the plates , put them in the dishwasher and dry up and all that.

BenSam’s Cafe worker and part of the Supported Independence Program

Supported Independence Program Hunter (SIP)provides skills-building activities and support for people with a disability, promoting independence through activities that support and develop skills for daily living and community access.

Older Parent Carer Programthis service provides respite options and packages for older carers of people with a disability.

Hunter/Mid North CoastAdult Skills, Support, Education services and Training (ASSET)day program providing support, education and training for school leavers with a disability in Maitland and Taree.

Enhanced Living Options (ELO) residential servicesgroup homes in Cessnock, Muswellbrook, Singleton, Taree, Raymond Terrace and Salamander Bay for people with a disability, supporting the development of living skills and providing advocacy and assistance.

Leaving Careone to one support to young people leaving the care of the Minister wishing to establish an independent life.

Singleton and Muswellbrook Outreachprovides support to people with a disability who are living in their own homes in Singleton and Muswellbrook.

At Samaritans 10th annual Christmas Lunch in the Park, everyone had a really great time. There was ham, chicken, turkey, salads and we served pudding and custard too which made a delicious meal for everyone on Christmas day. Each year, all the food is donated as well as all the presents and all the volunteers attend on their own time so it’s a really generous part of our community.

AlisonChristmas Lunch in the Park Coordinator, 2011

PEOPLE FED CHRISTMAS DAY LUNCHES ACROSS THREE DIFFERENT REGIONS

1,100



Community

FundedCessnock Community Shed a community garden providing opportunities for unemployed people to be mentored in a range of skill building activities and labour market training programs such as horticulture, furniture and small motors restoration.

Coalfields Healthy Heartbeat (CHHB) Cessnocka program aiming to reduce the incidence of heart disease by educating the community through Quit Smoking campaigns, healthy eating and physical activity programs.

Samaritans Information and Neighbourhood Centre (SINC Cessnock)a community centre offering information, support, emergency assistance and centre-based activities, with 15 visiting services using the centre on a regular basis.

Tenancy Support Mid-North Coastprovides accommodation support for young people, women escaping domestic violence and families that become homeless in the Manning.

Samaritans offers a variety of community services. We are well known in our local communities for the Emergency Relief support we offer 200 families a week, providing food and vouchers. Our many other services offer assistance where other community services do not fill the gaps.

Commonwealth Financial Counselling Programfunding received to employ a financial counsellor and increase funding for families at risk of homelessness.

Gambling and Financial Counselling Servicepart of the NSW ‘gamblingHELP’ initiative, Samaritans gambling counselling offers help to those affected by gambling. This support can extend to person, financial, relationship, grief and trauma counselling.

Kinship Careparish-coordinated/hosted peer support groups and community forums for grandparents raising their grandchildren at Gorokan, Morisset, Cessnock, Fennel Bay, Charlestown, Mayfield, Nelson Bay. East Maitland, Belmont, Singleton and Raymond Terrace.

Tenant Participation Resource Scheme This service covers Hunter, and Central Coast supporting tenants who are in social housing. Support is provided by providing training for tenancy advisory groups, outreach tenancy advice, hosting forums for tenancy groups, a 1800 number for advice and referrals and support for Department of Housing staff working with local tenancy groups.

SERVICE LISTING

OUR WORK IN NUMBERS

PEOPLE HELPED WITH TENANCY SUPPORT IN NEWCASTLE AND LAKE MACQUARIE.

PEOPLE IN THE CESSNOCK REGION CONNECTED TO THROUGH THE INFORMATION AND NEIGHBOURHOOD CENTRE.

PEOPLE SUPPORTED WITH FINANCIAL COUNSELLING SERVICES.

PEOPLE SUPPORTED THROUGH OUR HOME FOR GOOD PROGRAM, SUPPORTING PEOPLE AS THEY LEAVE PRISON.

826

8,980

202 69


Community ServicesPartially or completely funded by Samaritans

Manager Parish Partnershipsidentifying opportunities for parishes in the Newcastle Diocese to contribute to local community ministry initiatives.

Emergency Relief Centres (11 centres)provide immediate emergency assistance to people in our community experiencing financial hardship. Assistance includes support with food, utility bills, pharmacy requirements, clothing and referral to other agencies. Services are provided at offices located in Adamstown, Cessnock, East Maitland, Gorokan, Mayfield, Morisset, Taree, Teralba, Belmont North, Toukley and Wyoming.

Disaster Recovery (7 teams)trained volunteers provide assistance in case of flood, fire or other disasters. Teams in Bateau Bay, Wyoming, Kincumber, Cessnock, Maitland, Newcastle, and Lake Macquarie.

Home for Gooda program supporting the re-entry of people into the community after leaving prison. This program incorporates Friendship House and Community Chaplaincy.

Friendship Houseprovides transitional accommodation, friendship and assimilation assistance for men exiting correctional facilities.

Margaret Stibbard Close long-term accommodation for men who have previously been homeless.

RECYCLING

Recycling Stores pre-loved clothing and bric-a-brac are provided to clients or sold at stores in Hamilton South, Mayfield and Wallsend.

CHAPLAINCY

Samaritans Chaplaincyprovides chaplaincy services; care, support, spirituality and values exploration for staff, their families, and some clients. Develops links and relationships between Samaritans activities and projects and local congregations and parishioners to support partnerships and volunteering in Samaritans.

Whitebridge School Chaplaincyprovides chaplaincy services and support to members of the Whitebridge High School community.

Home for Good Community Chaplaincy Project provides support to persons exiting correctional services by linking them with volunteer mentors in the community and their peers.

Corrective Services Coordinator manages chaplaincy services and spiritual care for Corrective Services NSW.

Cessnock Gaol provides chaplaincy services to inmates and staff.

Juvenile Justiceprovides chaplaincy services to juvenile offenders and staff at Frank Baxter Detention Centre.

John Hunter Hospital Chaplaincyprovides chaplaincy support to patients and their families and staff members.

LISTING OF OUR


I volunteer to give something back to the community. Everyday we hear bad stories.

We see many different types of people – alcoholics, people affected by drugs, people kicked out of home. One fellow came to us for food. He was homeless and had been living in a tent in the sandhills for six weeks.

Another woman who I remember, she had cancer and couldn’t afford petrol to get to the hospital so we were able to give her petrol vouchers.

KevinTeam Leader at Emergency Relief

STORIES FROM OUR Community Services

Two words that I can use to describe the Grandparents as Parents groups - encouraging and respectful.

These are beautful words and you can always find them at the GAPS meetings.

Sue*Grandparent who cares for her grandchildren and has been supported by the Samaritans GAPS groups.

I work with a great team, we work together well and are very well looked after by Samaritans.

One aspect of the role I enjoy is when somebody sits down and they’re going through an emotional problem, we can comfort them.

We had one lady who was so grateful for our support she made us signs and gave us gifts. She is such a lovely person, we can’t help but help her.

GeneTeam Leader at Emergency Relief

The best thing about Friendship House is the volunteers. They took me wherever I wanted to.

They helped me to do shopping and that sort of thing, plus they are there to talk to.

They go out of their way to help you and it’s good I’ve been a part of this.

Brian*Supported by Friendship House


Monet’sa functions and catering service offering individual support programs for people with a primary diagnosed mental condition that require supported employment and training.

Samaritans Lawn and Garden Careprovides one-off and routine lawn maintenance and cleaning services to businesses while supporting employment and vocational training for people with a mental disability in the Hunter.

Rainbow Haven and Orion Housesupported accommodation for people who have transitioned from Boarding Houses.The services enhance opportunities to engender and appreciate the learning of new skills, maintaining good mental health and productive, healthy and inclusive lives.

Kaiyuprograms work to increase community access, skills and self-esteem of people living with mental health difficulties.

Hunter headspaceSee page 18

I enjoy working at Monet’s because I like the friendly staff and I have a passion for cooking.

Angus, the chef, taught me how to make ricotta and spinach lasagne and also I enjoy cooking muffins and scones for the Ghost Tour, High Teas and the catering for the Anglican Diocese. The staff members at Monet’s are just lovely to work for.

ChristianeSupported team member at Monet’s Functions and Catering

SERVICE LISTING

Since I’ve been with Samaritans it just keeps getting better. The place I live in it’s just five star.

Without Samaritans I’ve got no where to go. Well, actually plenty of places to go but they’re all bad.

ShaneResident at Rainbow Haven

Mental HealthSamaritans provides mental health support through a variety of programs and also has two supported accommodation homes.

PEOPLE SUPPORTED WITH THEIR MENTAL HEALTH IN OUR NEW KAIYU SERVICE.14

OUR WORK IN NUMBERS

PEOPLE LIVING WITH MENTAL HEALTH DIFFICULTIES EMPLOYED BY SAMARITANS LAWN AND GARDEN CARE.

27


Financial Reports & Grant Funding Total revenues increased by $1.6m from 2011, $1.4m of which was from grant funding. Investment income has held steady despite falling interest rates and uninspiring share market performances. Total revenue for 2012 is recorded as $38.7m.

The reportable surplus for 2012 is $1.9m. However, of this figure, $1.5m is represented by income received from funding bodies and allocated for capital expenditure, largely real estate. In other words, the income of $1.5m shows in the income statement, but the expenditure which matches it appears in the balance sheet, thereby showing a ‘paper’ profit only.

SAMARITANS 2012 REVENUE

Grants

Rendering of services

Sale of goods

Donations

Rent

Investment

Asset sales

Sundry

3,831,404

415,398

454,260

434,054

75,387

172,721

817,673

32,465,937 6,200,897

SAMARITANS 2012 EXPENDITURE

Employee benefit

Utilities

Client & brokerage

Repairs & maintenance

Depreciation

Stationery

Motor vehicle

Marketing

Rent

Other

Contractors

24,389,222

5,745,244

6,649,065

720,996

332,834

38,078

871,467

1,365,343

624,360

909,230

916,102

870,655


Financial Reports & Grant Funding Continued

Grant Funding Received 2011/2012

Amount

NSW State Government GrantsDepartment of Family & Community Services - Aging, Disability & Home Care 17,101,417.30

Department of Family & Community Services - Community Services 10,879,932.53

Department of Family & Community Services - Housing NSW 245,329.00

Hunter New England Health 354,500.00

NSW Office of Liquor, Gaming and Racing 36,226.00

Education & Communities - Office of Education 9,247.85

Grand Total NSW State Government Grants 28,626,652.68

Federal Government GrantsDepartment of Families, Housing, Community Services and Indigenous Affairs 1,703,849.69

Department of Education, Employment and Workplace Relations 1,805,730.87

Attorney General’s Department, Australian Government 70,000.00

Grand Total Federal Government Grants 3,579,580.56

Other GrantsKU Children’s Services 683.44

Heart Foundation 500.00

headspace National Youth Mental Health Foundation Ltd 1,193,301.16

Kaiyu 90,756.04

Newcastle, Lake Macquarie & Maitland City Council’s (Youth Week) 4,859.82

Anglicare 12,562.00

Cancer Council NSW 2,500.01

Coast Shelter 7,248.24

Grand Total Other Grants 1,312,410.71

Total Grants Funding 33,518,643.95


2012 2011

Current assetsCash and cash equivalents 7,251,691 7,266,192

Trade and other receivables 985,487 1,421,566

Inventories 10,788 10,441

Held to maturity investments 1,832,276 1,376,273

Total current assets 10,080,242 10,074,472

Non-current assetsAvailable for sale financial assets 2,343,607 2,504,267

Property, plant and equipment 12,838,781 12,035,747

Total non-current assets 15,182,388 14,540,014

Total assets 25,262,630 24,614,486

Current liabilitiesTrade and other payables 5,572,777 6,757,732*

Borrowings 220,000 240,000

Provisions 1,764,895 1,629,782*

Total current liabilities 7,557,672 8,627,514

Non-current liabilitiesProvisions 694,027 648,801

Total non-current liabilities 694,027 648,801

Total liabilities 8,251,699 9,276,315

Net assets 17,010,931 15,338,171

EquityReserves 2,360,458 2,696,236

Retained profits 14,650,473 12,641,935

Total equity 17,010,931 15,338,171

Note: Figures are unaudited at time of printing.

* Changes in the 2011 figures as indicated are due to a re-classification of provisions for time-in-lieu and annual leave from trade and other payables to provisions and does not affect the overall figures.

Balance Sheet as at 30 June 2012

Samaritans would like to acknowledge the traditional owners of the lands on which we work and pay our respects to elders past, present and future for they hold the memories, the traditions, the culture and the hopes of Aboriginal Australia.

The Samaritans Reconciliation Committee, formed in 2011, launched the first Samaritans Reconciliation Action Plan in May 2012.The plan sets a number of goals to achieve reconciliation with measurable targets around building respect, relationships and opportunities with the Aboriginal and Torres Strait Islander community.Samaritans and the Reconciliation Committee continue to work toward- achieving the plan’s targets.A copy of the plan can be seen on the Samaritans website www.samaritans.org.au/reconciliation.


HOW YOU CAN HELPSamaritans is a truly local organisation working with local people and relying on local supporters to assist us with this work. We work in partnership with many businesses in the region and are grateful for the commitment of many Anglican parishes.

If you would like to support Samaritans and help locals in need you can assist in a number of ways.

DonateDonate online at www.samaritans.org.au/donate or phone 4960 7100. A donation of $2 or more is tax deductible. An easy way to contribute is to become a “Samaritans Supporter” and give monthly or quarterly.

VolunteerYou can volunteer with Samaritans in a variety of our services. Help in our recycling stores, Emergency Relief outlets or with our fundraising events. To see what opportunities are available or register your interest, visit the volunteer page at www.samaritans.org.au.

BequestOffering a bequest to Samaritans is an opportunity to leave a legacy that reflects your values. After considering your family and friends, please consider helping the people in our local community. Email [email protected] for more information about leaving a bequest in your will.

Bernadette and Conrad Wadds have been volunteering with Samaritans since Christmas 2009. Bernadette and Conrad came to Samaritans interested in assisting at our Christmas Lunch in the Park event. They took on the role of servers, assisting to serve meals to around 700 people in our local community. They loved it so much, they have continued to do this each year!

Bernadette and Conrad have been fantastic and reliable supporters of Samaritans ever since this first connection. They assist with fundraising events, including donation collections at the Knights games for our Winter Appeal and gift wrapping at Stockland Glendale for our Christmas Appeal. They are also part of our local Disaster Recovery team, and most recently, Bernadette has offered to play a leadership role in Disaster Recovery.

Kristy

Volunteer CoordinatorThank you to all

36 Warabrook Boulevard, Warabrook, NSW 2304

PO Box 366, Hunter Region Mail Centre, NSW 2310

Ph: 02 4960 7100 Fax: 02 4960 7160

E: [email protected]

W: www.samaritans.org.au

Information in this report relates to the financial year ending 30 June 2012 and the activities of

Samaritans Foundation – Diocese of Newcastle (ABN 38 574 464 524)

Samaritans Enhanced Living Options Central Coast Pty Limited (ACN 098 658 836)

Samaritans Enhanced Living Options Hunter Mid North Coast Pty Limited (ACN 098 658 792)

Samaritans Community Services Hunter Mid North Coast Pty Limited (ACN 098 658 818)

Samaritans Enhanced Living Options Newcastle/Lake Macquarie Pty Limited (ACN 131 340 111)

Samaritans is committed to sustainabilityRevive Laser is an Australian made, 100% recycled paper and has the below credentials

2012 ANNUAL REPORT · 2017. 5. 22. · Samaritans Annual Report 2011-2012 3 Samaritans provides a...

Documents

Transcript of 2012 ANNUAL REPORT · 2017. 5. 22. · Samaritans Annual Report 2011-2012 3 Samaritans provides a...