2012 ANNUAL REPORT€¦ · 2012 ANNUAL REPORT Child Abuse Prevention Service (Syd) Inc 21 Holden...

2012 ANNUAL REPORT

Child Abuse Prevention Service (Syd) Inc 21 Holden Street, Ashfield, NSW 2131

Telephone: 1800 688 009 or (02) 9716 8000 Fax: (02) 9716 8159

Email: [email protected] www.childabuseprevention.com.au

www.carerandparentsupport.com.au ABN 81 697 904 106

CFN 10548

http://www.childabuseprevention.com.au/

2 2012 ANNUAL REPORT

3 Members of the Board 5 Chair’s Report 7 Child Abuse Prevention Service’s Work 10 Volunteer Involvement 11 CAPS 2013 – 2015 Strategy Overview Slide

12 Financial Documents 20 Auditor’s Report 21 CAPS’ Supporters


Chair - Andrew Grech Andrew Grech was elected Chair in May 2012 having originally joined the Board as Treasurer in July 2010. Andrew holds Master of Commerce and Bachelor of Economics degrees as well as a Graduate Diploma in Applied Corporate Governance. He is a Chartered Accountant and spent more than ten years in public accounting in Australia and the Czech Republic before joining an international consulting company in their Business Process Outsourcing (BPO) business. Over several years in BPO, Andrew held general management roles with an emphasis on business start-up and people management. He is also involved in mentoring programs involving high school students. Vice Chair - Anna Brown Anna joined the Board in July 2009. Anna holds a Bachelor of Commerce and Management and Post Graduate Diploma in Management. Anna has extensive senior management experience in the Australian, New Zealand, Asia Pacific and US banking and airline industries. Her particular expertise is in strategic planning and change management.

Treasurer - Alison Crealy

Alison joined the Board as Treasurer in June 2012. She is a Chartered Accountant with significant experience in financial analysis and management in Australia and Europe. As well as her work in public accounting and more recently as the financial leader for Owens Corning in Belgium, she has participated in numerous community projects. The latest of such projects was an after school homework school in central Brussels for disadvantaged children.

Secretary – Rosemary Allsopp Rosemary joined the Board in July of 2010. Rosemary holds a Bachelor of Arts (Honours), a Masters of Education, and is currently completing a Graduate Diploma in Corporate Governance. Rosemary has extensive professional experience in non-profit sector membership based organisations, as an executive officer. Rosemary's volunteer experience has included representing the community on a professional conduct committee, as well as providing strategic support and fundraising in the disability sector.

Board Member - Anthony Blyth

Anthony joined the Board in 2012. Anthony holds a Bachelor of Commerce degree and Graduate Diploma in Applied Finance and Investments. Anthony has extensive experience as a management and technology consultant within the Energy, Government and Banking sectors. Previous companies in which he has managed major projects, include NSW RTA, ANZ, ING, BNP Paribas, Coles Myer, Energy Australia, Origin Energy, Powercor Australia and Integral Energy.


Board Member – Mairin Reid

Mairin joined the Board in June 2012. She holds an MBA (International), Grad Diploma in

International Health and Development & a Bachelor in Science (Health Promotion). Mairin

holds extensive experience in stakeholder engagement, operating model development, business

strategy execution, communication strategy, change implementation, project management and

governance models. She has worked with a range of clients including large global companies,

state and federal government organisations in Australia, Singapore, China, Philippines, Mongolia

and Thailand.

Resigned Members for the period:

Renee Carter resigned 15/3/12

Dr Anne Adams resigned 10/7/12

Helen McPaul resigned 9/10/12

Kerri-ann Jones resigned 13/11/12

June Crowley – 12 month leave of absence since 5/5/12


Dear Members, Volunteers, Staff and Supporters of CAPS

It is with great pleasure I present the CAPS 2012 Annual Report to you. This report covers the

many services provided by CAPS and gives an indication of the various communities we reach.

During 2012 we have sought to ensure that the mix of services provided remains relevant and

effective. This report covers the full range of CAPS services and I trust is of interest to you.

I also take this opportunity to thank our many supporters.

Volunteers who provide the telephone service, attend community events where CAPS is building

its awareness such as the popular Auburn Festival of Families, or volunteer in some other way,

are the lifeblood of our organisation. The impact of your efforts, though not always obvious, are

so important in CAPS achieving its objectives. A big thank you to all CAPS volunteers.

CAPS Staff have maintained their enthusiasm and dedication throughout 2012 to deliver a wide

range of programs and events. The broad skills they bring to their roles ensures CAPS has a

strong base from which to deliver great services in the future. Their tireless efforts remain an

inspiration to the Board and we recognise and thank them.

To those who provide financial support, we remain ever grateful for your generosity which

allows CAPS to maintain its programs and seek to find new avenues of providing service. One

such addition in the last year has been CAPS' involvement in Family Fundamentals sessions. These

sessions bring together multiple agencies, in providing a comprehensive view of support,

responsibilities and avenues for assistance to community groups we have not previously reached.

This addition to CAPS' range of service was the direct result of grants received and demonstrates

the tangible outcomes which have been achieved through this generous support.

During the year the CAPS Board also had a few changes. In March 2012 we farewelled Renee

Carter, the former Chair, who had done so much to stabilise and strengthen the Board during a

difficult part of CAPS' history. Reluctantly we also farewelled Dr Anne Adams and Helen

McPaul whose involvement in CAPS stretched back many years in a variety of roles over that

time. Our organisation is indebted to their service. These changes also brought an influx of new

Board members, with a breadth of skills and many ideas. It has been an honour for me to be

elected Chair of this most hard working and committed Board and I thank each Board member,

past and present, for their time and support during 2012.


In October 2012, the Board gathered to review the CAPS' strategy and an overview slide of the

strategic direction of CAPS is shown in this report. Types of CAPS services will remain largely

the same but there will be a focus on building additional reach for our services, be they

communities or locations in which CAPS has not previously worked. We also took the

opportunity to clarify CAPS' objectives, so that we are all clear that:

The Child Abuse Prevention Service (CAPS) is a national organisation which works with communities, families

and children towards the prevention of child abuse.

As we approach CAPS' 40th anniversary in 2013 I remain confident that we will continue to grow

and build on the legacy of our founder Dorothy Ginn.

Andrew Grech

Chair


For 39 years CAPS has delivered valuable and immediate support, referrals and a wealth of

information to those affected by child abuse, via its telephone support line. During the year this

national service reached over 4000 callers, assisting struggling parents and carers, families in

crisis, victims of abuse, concerned members of the community and professionals working with

children. It remains as one of the few free telephone help lines, and is still the only national

telephone service in Australia that is wholly dedicated to child abuse prevention. The board

members, staff and volunteers of the organisation look forward to celebrating 40 years of

operation for this vital service area, in 2013!

Parent and Carer Education Seminars (PACES)

CAPS’ highly popular PACES program continued throughout 2011/2012. This program was

designed with a community development focus, offering an opportunity for local parents and

carers to improve their parenting knowledge, skills and confidence. The free monthly seminars

cover a broad range of topics (for example; resilience and protective behaviours) and are

structured and interactive in their approach.

The seminars have reached 163 parents and have received a great deal of positive feedback with

many parents choosing to return for additional seminars.

Support Groups

This year CAPS has extended its prevention work through the delivery of tailored support group

programs. Utilising the established ‘Keeping Children Safe’ model, CAPS has worked with

vulnerable parents, supporting them in their development of vital protective factors, and in their

understanding of the conditions and practices necessary to create a safe environment for their

children. This primary prevention initiative delivers psycho-educational, prevention-focussed

support in a structured 6 week program. The groups connect parents and carers, provide skill

development opportunities and build parental confidence and capacity.

Breakfast Club

In 2012 CAPS has continued its partnership with Homebush West Public School in the delivery

of a breakfast club program, providing a healthy start to the day for students at the school. The

program also offers a supportive and focussed social experience for the children, allowing them

to interact with each other, CAPS volunteers and the school chaplain, practice valuable social

skills, and develop new friendships.


Parent Library and Resource Centre

CAPS Parent Library and Resource Centre continues to add value to the client experience,

extend CAPS’ reach into the community, and increase its ability to support local families. The

Parent Library and Resource Centre is a welcoming, quiet space that parents and carers can visit

to freely access high-quality parenting resources, form connections with each other, participate in

free parent education workshops, locate information about local services and access the support

of CAPS’ highly-trained, on-site support worker.

Parent Programs

CAPS’ parent programs have greatly expanded in 2012, with the delivery of a range of free,

structured evidence based groups including Triple P, Tuning Into Kids, Tuning In To Teens and

123 Magic. Providing both evening and day programs, and offering child care to improve

participation, CAPS has worked with hundreds of parents through this service area. Further,

these parenting groups have allowed CAPS to partner with a broad range of agencies and

organisations (such as Mission Australia, Auburn Diversity Services, Metro Migrant Resource

Centre, Barnardos, Brighter Futures, Macarthur Diversity Services, and Homebush West Public

School) to run programs around Sydney.

Throughout the year CAPS has also delivered 12 resilience seminars to 213 parents at preschools

around Sydney, through its ongoing partnership with Early Childhood Professionals.

Community Development 2012 has afforded many opportunities for CAPS in the context of community development. In

February, CAPS funded and let the coordination the organisation of the Auburn Festival of

Families and Community, bringing together more than 20 community agencies and attracting the

attendance of thousands of local families. CAPS went on to participate in 8 additional

community events around Sydney including Picnic in the Park, held in the Canterbury area,

Children’s Week in Burwood Park and the Inner West Families Week Expo.

CAPS further brought together a range of agencies including Auburn Diversity Services,

SydWest and Macarthur Legal Centre to deliver 6 ‘Family Fundamentals’ workshops in the

Blacktown and Auburn regions. These workshops provided key family law, child protection and

healthy relationships information, and were tailored for Amharic and Arabic speaking families.

CAPS staff delivered over one dozen Playpower workshops around Sydney, engaging more than

400 participants across the series, and throughout the year delivered regular protective

behaviours workshops to preschool and primary school aged students throughout Greater

Sydney.


Communications Outreach

This year CAPS launched a major national advertising campaign, reaching out to those affected by child abuse and offering support via CAPS’ National telephone support line. The prevention campaign highlights that the effects of child abuse can be carried around for a lifetime and has been showcased in a TV commercial developed and directed by award-winning creative Erin Johnson (of Melbourne agency Room3). The 8 week campaign has included over 100 national television broadcasts on both free to air and pay television networks, and more than 700 radio syndications around the country.

Image taken from opening sequence of CAPS’ TV advertisement


Volunteers are the lifeblood of CAPS, generously offering their time, skills and expertise to

contribute to the organisation and deliver a vital service to those in need. Volunteers contribute

in many ways: manning the CAPS telephone service, running the Breakfast club program,

assisting with child care during group activities, documenting statistical information, serving on

the board, organizing and maintaining office resources, delivering promotional activities within

the community, attending events and ceremonies, assisting with administrative tasks and many

other activities.

CAPS’ continues to benefit from the involvement of a dedicated group of volunteers who have

been with the organization for many years, supplemented by newer team members who have

brought with them a wide variety of skills, much enthusiasm, and ongoing commitment to

helping children and their families. This year our volunteer team has grown to include a number

of recent arrivals, whom we warmly welcome. To all volunteers, Thank you! Your tireless

dedication to the cause and to CAPS, your enthusiasm, your contribution and your place in the

CAPS team are priceless.


CAPS 2013 – 2015 Strategy Overview Slide


CAPS would like to thank the following organisations and individuals for their kind support:

Organisations NSW Department of Family and Community Services

The Cornucopia Committee

Vincent Fairfax Family Foundation

Collier Charitable Fund

NSW Law and Justice Foundation

James N Kirby Foundation

Ian Potter Foundation

Sydney Community Foundation

Wests Ashfield Leagues

Ashfield Catholic Club

Canterbury Bulldogs Leagues Club

Mounties

Burwood RSL

Strengthening Families, Resourcing Parents

Seven Hills-Toongabbie RSL Club

Auburn/Granville RSL Club

Campbelltown Catholic Club

Lioness Club of Sutherland Shire

Dooleys Lidcombe

Individuals

With thanks to the many people who have generously provided services and made donations to CAPS this year, and in particular to Margaret Cantor for her ongoing and valuable support of CAPS, and to Lorraine Levy, Norma Gillespie-Gray, Greta Chiera, Kerry Theodis and Anne Jones for their dedication and commitment to service.

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