2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual...

24

Transcript of 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual...

Page 1: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland
Page 2: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

This publication has been compiled by Strategic Planning and Performance, Department of Energy and Water Supply.

© State of Queensland, 2012.

The Queensland Government supports and encourages the dissemination and exchange of its information. The copyright in this publication is licensed under a Creative Commons Attribution 3.0 Australia (CC BY) licence.

Under this licence you are free, without having to seek our permission, to use this publication in accordance with the licence terms.

You must keep intact the copyright notice and attribute the State of Queensland as the source of the publication.

Note: Some content in this publication may have different licence terms as indicated.

For more information on this licence, visit http://creativecommons.org/licenses/by/3.0/au/deed.en

Page 3: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Contents

Information systems and recordkeeping.........................................................1

Consultancies..................................................................................................2

Overseas travel...............................................................................................3

Waste management........................................................................................4

Recycling policy for buildings and civil infrastructure......................................5

Carbon emissions............................................................................................6

Initiatives for women........................................................................................9

Carers (Recognition) Act 2008......................................................................10

Aboriginal and Torres Strait Islander matters (The Queensland Government Reconciliation Action Plan 2009–2012).......11

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14.............................................12

Acronyms......................................................................................................14

- iii -

Page 4: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Information systems and recordkeepingInformation systemsThe Department of Energy and Water Supply (DEWS) continues to operate, maintain and develop a range of information systems to support services, initiatives and corporate operations. These include:

• Gas Electricity Certificates (GEC) – a system to track the gas and electricity rebate scheme

• Solar Hot Water Rebate Management System - which stores data on the rebates paid under the Solar Hot Water Rebate Scheme, with details of tradespersons used in the installations

• Project Governance System – which stores and reports on key data for DEWS projects

• Solar Hot Water Program database (this program is now closed).

RecordkeepingDEWS operates a record-keeping strategy to ensure that the department is compliant with the Public Records Act 2002, Public Service Act 2008, and Information Standard 40—Recordkeeping.

Records Management Services, Corporate Partnership, delivers document and records management services to the department.

During 2011–12 DEWS saw the initial rollout of the electronic document and records management system eDOCS for the management of paper-based records in Energy in the former Department of Employment, Economic Development and Innovation (DEEDI). All the legacy records from the former Energy record-keeping system had been migrated into eDOCS. Comprehensive transfer protocols were established for non-current records and time-expired administrative records were identified and disposed of. A centralised system of records support was implemented and extensive work carried out on legacy records from the former electricity Government Owned Corporations.

The business areas in Water in the former Department of Environment and Resource Management (DERM) had the electronic document and records management system – Keeper rolled out to support business recordkeeping, business implementation and support activities through 2011-12.

In 2012–13 DEWS will move to a single electronic document and records management system.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 1

Page 5: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

ConsultanciesThe following table details the consultancy expenditure of DEWS for 1 May 2012 – 30 June 2012 reporting period.

Consultancy expenditure for 1 July 2011 – 30 April 2012 is reported in the Department of State Development, Infrastructure and Planning (DSDIP) and the Department of Environment and Heritage Protection 2011–12 Annual Reports (DEHP).

Consultancy expenditure2011-12Human Resource Management $16,000

Professional/technical $45,945

Total $61,945

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 2

Page 6: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Overseas travelThere was no overseas travel undertaken by DEWS’ officers within the reporting period of 1 May 2012 –30 June 2012.

Overseas travel reports for the former DEEDI and former DERM for the period 1 July 2011 – 30 April 2012 are contained in the DSDIP and the DEHP 2011– 2012 Annual Reports.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 3

Page 7: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Waste managementWaste Management and RecyclingDuring 2011–12 year the former DERM undertook a wide range of recycling activities, with a focus on embedding regular paper and co-mingle recycling in buildings where commercial recycling facilities exist. In addition the department undertook recycling of a range of priority waste streams such as e-waste and polystyrene. DEWS benefited from recycling undertaken by the former DERM.

Examples of waste management and recycling projects are shown in the table below:

Project name or brief description

Recycling or reuse percentage achieved

Comments

E-waste recycling 5364 t Recycling of broken and unsaleable electrical and electronic items.

Polystyrene recycling 25.5 m3 Recycling of polystyrene associated with the delivery of new computers and other office equipment.

Paper and co-mingle recycling

Various across Queensland Paper and co-mingle recycling is available in the majority of offices. Recycling rates vary from building to building, for example at Mineral House a diversion rate of 32 per cent was achieved and at 400 George Street a diversion rate of approximately 50 per cent was achieved.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 4

Page 8: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Recycling policy for buildings and civil infrastructureDEWS supports the government’s vision of a low-waste Queensland and the goals of Queensland’s Waste Reduction and Recycling Strategy 2010-2020 which relate to reducing waste and optimising recovery and recycling.

The department was not responsible for any construction or demolition building or civil infrastructure projects completed during 2011–12 and reporting as required under the recycling policy is not applicable.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 5

Page 9: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Carbon emissionsDEWS is committed to playing its part to reduce greenhouse gas emissions in the delivery of government services to the community.

The Queensland Government has previously established minimum greenhouse gas emissions reporting requirements for departments covering their main greenhouse gas emitting business activities; namely those linked to (i) vehicle use, (ii) electricity consumption and (iii) air travel. These activities are sources of both direct and indirect greenhouse gas emissions, which are reported as carbon dioxide equivalent emissions.

It is noted that due to data collection limitations in previous years, the reporting period had been the 12 month period from 1 April of the preceding year to 31 March of the year in which the annual report was prepared. Some of the past data collection limitations have now been addressed. To enable a transition for the reporting period to a standard financial year, as a once-off exercise this annual report (i.e. for the 2011-12 financial year) will additionally outline the emissions data for the preceding three month period of 1 April 2011 to 30 June 2011. For clarity the data for the two periods is presented in each section of the table below as two adjacent figures; namely data for the twelve month period 1 July 2011 to 30 June 2012, followed by data for the three-month period 1 April 2011 to 30 June 2011 (shown in brackets).

Reporting of greenhouse gas emissions by departments is limited due to the complexity of the operational boundaries within the public sector, especially in situations where internal government shared service providers are used. While the best available data has been used, in some instances estimates have had to be reported due to the shortcomings of data collection processes or systems. For example, in those government-owned office buildings where there are multiple government agency tenants and the electricity usage cannot be solely attributed to any one particular agency, the electricity usage by the tenant agencies may be distributed proportionally based on the floor area they occupy.

Importantly, any comparison of emission levels with those of previous periods must first ensure that all the relevant parameters are identical and emissions information have not been affected by changes such as: changes in the configuration and make-up of the department's building portfolio; changes to building functionality and/or occupancy levels; or changes to the emissions conversion factors used (which may vary from year to year as published in Schedule 1 of the National Greenhouse and Energy Reporting (Measurement) Determination).

The following table outlines the emissions relating to DEWS for (a) the twelve month period 1 July 2011 to 30 June 2012, and (b) for the preceding three-month period 1 April 2011 to 30 June 2011 (shown in brackets). Carbon emissions associated with the operations of DEWS during 2011–12 have been calculated by determining the DEWS share of the former DERM and the former DEEDI emissions. More detail of the methodology adopted for specific emission sources is set out in the explanatory notes below:

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 6

Page 10: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Table 1: Greenhouse gas emissions

Greenhouse gas emissions in tonnes of CO2-e

ActivityGROSS

Emissions

LESS

offsets

NET

emissionsExplanatory notes

Fuel consumption

• QFleet leased and department owned vehicles

258.15 (76.39) 64.12 (32.74) 194.03 (43.65) 1

• Hire vehicles 7.56 (2.79) 4.66 (2.79) 2.90 (0.00) 2

Electricity consumption

• Government owned buildings 29.90 (43) 3

• Leased privately owned buildings 115.15 (69.73) 4

Air travel

• Domestic air travel on commercial airlines 79.41 (24.47) 50.08 (24.47) 29.33 (0.00) 5

• International air travel on commercial airlines 18.40 (5.81) 9.70 (5.81) 8.71 (0.00) 5

Figures not in brackets are the emissions calculated for the period 1 July 2011 to 30 June 2012.

Figures in brackets are the emissions calculated for the three month period 1 April to 30 June in 2011, which falls outside the 12 month reporting period of 2011–12.

The Department of Housing and Public Works (DHPW) have advised that no carbon offsets are purchased for electricity on-charged by their department.

Explanatory Notes:

(1) These emissions are those attributable to fuel consumption in government vehicles and plant, including vehicles owned by this department, as well as any leased from QFleet.

The Queensland Government Chief Procurement Office (QGCPO) manages the procurement of fuel by means of fuel cards as well as bulk fuel accounts with major suppliers. QGCPO has provided DEWS with data on these purchases. In addition DEWS purchased bulk fuel directly from suppliers in some remote areas. Consumption has been extrapolated from financial data in some instances. All emissions reported represent emissions associated with four primary fuel types including unleaded petrol, diesel, liquefied petroleum gas (LPG) and E-10.

Emission offsets were Greenhouse Friendly™ certified carbon offsets. These offsets were made for government vehicles that did not comply with the minimum Greenhouse Vehicle Guide (GVG) ratings and to contribute to the whole of Government commitment to offset 50 per cent of vehicle emissions from 2010.

DEWS fuel related emissions have been extrapolated from former DERM and DEEDI data using a two stage methodology. Firstly, financial data was used to determine the allocation of expenditure on fuel to various business groups within the former agencies It was determined that a significant proportion of the former DERM fuel was consumed by the former QPWS and these emissions were attributed solely to the DNPRSR. Secondly, the remainder of former DERM emissions and all relevant DEEDI emissions were allocated to DEWS and other new departments created from the former DERM and DEEDI proportionate to the redistribution of FTE staff.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 7

Page 11: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

(2) The hire car vehicle emissions figures are attributable to Avis Australia vehicles booked under the Standing Offer Arrangement for vehicle hire managed by the Queensland Government Chief Procurement Office. The emissions have been calculated by Avis Australia. The emission offsets figure relates to purchased national Greenhouse Friendly™ certified carbon offsets. Hire vehicle related emissions of the former DERM and DEEDI were allocated to DEWS and other new departments created from the former DERM and DEEDI proportionate to the redistribution of FTE staff. Emission offsets have been attributed to new departments in the same proportion as emissions. As of December 2011 the whole-of-government commitment to offset emissions associated with vehicle emissions ceased.

(3) Government owned buildings include those owned by DEWS as well as those owned by DHPW and leased to DEWS. DEWS has direct contracts with electricity suppliers in many buildings and relatively complete consumption records are available from these electricity suppliers. Buildings owned by DHPW are usually multi-tenanted and electricity costs are generally incorporated into rental costs since sub-metering for individual tenants is rare. For these buildings DEWS relies on DHPW for electricity consumption data. For sub-metered tenancies, exact data is generally available. In government office buildings without sub-metering, the electricity consumption and associated emissions have been apportioned 45 per cent to the landlord (DHPW), and 55 per cent to the tenants – in line with historical benchmarking.

Incomplete electricity consumption records have been apportioned and/or extrapolated where necessary. Emissions have been calculated by converting relevant electricity consumption using the Scope 2 conversion factor of 0.88 kg CO2-e/kWh as published in Schedule 1 of the National Greenhouse and Energy Reporting (Measurement) Determination 2008 (Amended July 2011).

Emissions for DEWS have been extrapolated from former agency emissions using a two stage process. Firstly, emissions related to former DERM and DEEDI owned sites with an annual electricity consumption of greater than 100 MWh were attributed directly to the new owning entity. Secondly, the remainder of the DEWS emissions have been extrapolated based upon a redistribution of the emissions of the former DERM and DEEDI in line with the redistribution of FTE staff.

(4) Emissions related to electricity consumption in leased privately owned buildings are based on available building related electricity consumption records. The emissions reported are limited to those linked to the electricity consumed by this department in space leased within buildings other than government owned (i.e. in privately owned buildings). Electricity usage has been calculated or estimated using actual electricity records or lease charges received from landlords. Incomplete electricity consumption records have been apportioned and/or extrapolated where necessary. Leased building related emissions for DEWS have been extrapolated by taking the former DERM and DEEDI emissions and allocating them to DEWS in line with the redistribution of FTE staff.

(5) Air travel includes all flights recorded by the Queensland Government Chief Procurement Office (QGCPO), specifically:

international air travel on commercial airlines

domestic air travel on commercial airlines.

These emissions are calculated by QGCPO using passenger-kilometres flown from data provided by the relevant commercial airline and applying a methodology based on International Civil Aviation Organisation criteria. This methodology uses an averaged consumption of fuel per passenger for flights, which can then be converted into tonnes of CO2-e. Air travel related emissions for DEWS have been extrapolated by taking the former DERM and DEEDI emissions and allocating them to DEWS in line with the redistribution of FTE staff.

The emission offsets figure for air travel relates to purchased national Greenhouse Friendly™ certified carbon offsets. Emission offsets have been attributed to new departments in the same proportion as emissions. As of December 2011 the whole of Government commitment to offset emissions associated with air travel ceased.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 8

Page 12: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Initiatives for womenParticipation of women on boards and statutory authorities As at 30 June 2012 there were 44 positions on DEWS managed government bodies, of which 26 are men (59 per cent) and 17 (39 per cent) are women and one (2 per cent) are vacant.

During the reporting period of 1 July 2011 to 30 June 2012, there were eight new appointments made to the eight statutory bodies. Of these, seven (87.5 per cent) were men and one (12.5 per cent) was a woman.

Women as external clientsThe department continued to provide a number of services and promote employment opportunities to external female clients through programs such as Graduate Development Program, the Education-towards-Employment (E2E) scholarship scheme for indigenous students and the University Scholarship Program.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 9

Page 13: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Carers (Recognition) Act 2008During the reporting period the department informed and educated employees about the Carers Charter in a number of ways, including through induction processes and on the department’s intranet site.

Policies and procedures included information for employees on the conditions and entitlements of carer’s leave. Employees in carer roles were consulted through the development of human resource policies and guidelines.

The department provided carer facilities in various locations across the state to help carers meet commitments.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 10

Page 14: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Aboriginal and Torres Strait Islander matters (The Queensland Government Reconciliation Action Plan 2009–2012)

The Queensland Government Reconciliation Action Plan 2009–2012 implementation progressInitiative National Aboriginal and Torres Strait Islander reforms

Action The Queensland Government will work actively with Aboriginal and Torres Strait Islander peoples to achieve the Council of Australian Governments national Closing the Gap targets and strategies, including the key areas of early childhood, schooling, housing, health and economic participation.

Implementation progress in 2011–12

In line with the Closing the Gap targets and strategies, the department has worked in partnership with the Public Service Commission to support the Queensland Government’s Project 2800 initiative.

During 2011–12, the department took part in Former Origin Greats (FOGS) Indigenous Employment and Careers Expos across the state, providing information to thousands of potential employees in Brisbane, Townsville, Cairns and Rockhampton. Culturally appropriate Aboriginal and Torres Strait Islander employment materials were designed and produced to support attendance at FOGS and other events.

Initiative Annual agency planning and reporting

Action All Queensland Government agencies will incorporate relevant reconciliation actions in their annual business plans and report on the progress of the implementation of The Queensland Government Reconciliation Action Plan 2009–2012 as part of their Annual Reports.

Implementation progress in 2011-12

The department is committed to the government’s Reconciliation Action Plan.

As at 30 June 2011, the department had 5 (1.6 per cent) employees identifying as Aboriginal and/or Torres Strait Islander peoples in all levels across the DEWS workforce.

The Department celebrated NAIDOC Week. Funding was allocated for promotional materials and a stall was held at Musgrave Park Brisbane for NAIDOC Family Day celebrations. Business units across the state were encouraged to participate in their local NAIDOC activities and information was published on the department’s intranet.

Staff have had access to, and have been encouraged to complete cross cultural training programs across the state that incorporate both cultural awareness and cultural capability education.

The department implemented the E2E scholarship scheme for indigenous students and the Aboriginal and Torres Strait Islander employee network strategy, where five regional networks were reinvigorated across the state and at least two meetings convened within each region.

A state-wide conference was held in Cairns in October 2011, attended by both Indigenous and non-Indigenous staff, to develop strategies to increase the attraction, retention and development opportunities.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 11

Page 15: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14

Queensland Multicultural Action Plan 2011–14 whole-of-Government core outcomes

Core outcome Performance indicators Measure

Improved cultural competence of staff

Number of staff that have participated in cultural competence training annually

The department recognises the importance and significance of cultural competence training. To increase participation rates in this training, the department developed an on-line training module. Implementation of this training had begun through the department’s e-learning platform.

The department also promoted face-to-face training provided by external providers.

Number of staff that have participated in cultural competence training as a percent of the total number of department staff for the year

Training had started to be implemented in the department in 2011–12 and as such less than one per cent of staff are recorded to have participated in cultural competence training for this period.

Improved access to interpreters for clients when accessing services

Amount spent annually on interpreters engaged by department and government funded non-government organisations

Nil

Number of interpreters engaged annually by the department and government funded non-government organisations

Nil

Improved communication and engagement with culturally and linguistically diverse (CALD) communities and/or organisations

Number of key information publications translated into languages other than English, annually

This activity is actioned upon request. For the reporting period five requests were lodged.

Number of languages in which publications are available

For the reporting period there were two languages (Chinese and Korean) in which publications were made available.

Number of information sessions or workshops held for people from culturally and linguistically diverse backgrounds

There is no record of sessions or workshops held during this period.

Number of culturally and The following two groups were consulted:

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 12

Page 16: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Queensland Multicultural Action Plan 2011–14 whole-of-Government core outcomes

Core outcome Performance indicators Measure

linguistically diverse groups, peak bodies and other stakeholders consulted or engaged annually on the development or implementation of department projects, services, policies and programs

the Diversity and Equity Consultative Committee and the department’s human resources network.

Improved recruitment and retention strategies for staff from CALD backgrounds

Number and percentage of staff indicating they are from a non-English speaking background

27 employees (8.7 per cent) have indicated they are from a non-English speaking background.

Number of complaints about racial discrimination within the department

There were no recorded complaints about racial discrimination during the period.

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 13

Page 17: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Acronyms

Acronym Definition

CALD Culturally and linguistically diverse

DEEDI Department of Employment, Economic Development and Innovation

DEHP Department of Environment and Heritage Protection

DERM Department of Environment and Resource Management

DEWS Department of Energy and Water Supply

DHPW Department of Housing and Public Works

DSDIP Department of State Development, Infrastructure and Planning

E2E Education-to-Employment

eDocs Electronic documents

FOGS Former Origin Greats

FTE Full-time equivalent

GEC Gas Electricity Certificates

GVG Greenhouse Vehicle Guide

LPG Liquefied petroleum gas

MWh Megawatt hour

NAIDOC National Aborigines and Islanders Day Observance Committee

QGCPO Queensland Government Chief Procurement Office

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 14

Page 18: 2011–12 Annual Report Department of Energy and Water ...€¦  · Web view2011–12 Annual Report Department of Energy and Water Supply DEWS additional published information Queensland

Queensland Multicultural Policy – Queensland Multicultural Action Plan 2011–14 1