2011 Spring Catalog

Transform your life with Continuing Education. Whether preparing for a new career, enhancing current workforceskills or pursuing a personal interest – Capital Community College’s Division of Continuing Education providesnon-credit and credit education that is convenient, accessible, innovative, and in-demand.

Courses and programs are offered in a variety of different schedules, including evenings, accelerated blocks, traditional day and afternoon, weekends, and on-line to meet your individual needs. Instructors are practitionersin the subjects they teach bringing real world experience to the classroom.

Highlights include:

Health Information Technology – Managing and updating Electronic Health Records has been identified as one of the fastest growing fields in the nation, and Capital Community College is the only higherlearning institution in the State that can prepare you for a career in this field. Co-hort 2 will begin in February2011. Please call for additional information. See page 21.

Workforce Education Training and Certificates – Targeted, comprehensive courses aimed at providing the specific skill sets needed to either launch a new career or enhance your value at your currentplace of employment. See page 4.

Computer Workshops – Expand your knowledge of existing applications or become familiar with some of thenewest, most popular software in the modern workplace, or try one of our new, half-day workshops. See page 35.

Small Business Booster Cluster – A never-before offered collection of courses aimed at getting your business ventureinto the public eye by utilizing some of the most effective tools and templates available on the market. See page 46.

‘Band Aid’ Cluster – You’re a musician with talent, but unfortunately, that’s only a small piece of the industry puzzle. Thisnew cluster will arm you and your band with proven techniques to ensure that your music is being both aggressively pro-moted and presented in the most professional manner. See page 48.

Please take the time to explore the Continuing Education catalog and website. You can also find us on Facebook (see page 3.). To respond to community and industry needs new initiatives are always being developed – so check-in frequently. If you can’t locate an interest or have additional questions – please besure to contact us at – (860) 906-5130.

There are many ways to possibly defray or completely offset the cost of ContinuingEducation Courses at Capital Community College. Among these include:

1. Grants: CT Works (WIA - Workforce Investment Act monies available to qual-

ifed persons). Call CT Works at (860) 256-3675 or visit them at 3580 Main Street

in Hartford (the old Fuller Brush building). Go to www.ctdol.state.ct.us for further

information. Look for the symbol of approved courses.

2. Installment Payments: Installment payments available for any single CE

Course/Program over $500.

3. Company Invoice (3rd Party Payment).

4. SNAP-ET – Free training available for eligible Food Stamp recipients.

Look for the symbol of approved courses.

For more information on Financial Aid options and eligibility, please call the CE

Customer Information Center at (860) 906-5130.

Types Of Financial Aid Available

Welcome

WIA

SNAP

2

SNAP2011 Offerings

= Certified Nurse Aide (CNA)

= Construction Project Assistant

= EMT-B

= Medical Billing & Coding

= Nurse Aide Refresher: Prep

for Competency

=Patient Care Technician (PCT)

= Personal Care Attendant Training

= Pharmacy Technician

= Real Estate Principles & Practices

= Small Business Entreprenuer Certificate

Call (860) 906-5130 for additional

information.

Those who receive Food Stamps(SNAP Recipients) may be eligible to take the following

courses for FREE!

table of contents

Short-Term Job Training Certificates 4Nurse Aide Certification....................................................................................................5

CNA Refresher: Prep For Competency Exam.....................................................................6

Pharmacy Technician..........................................................................................................7

Emergency Medical Technician-Basic Training.................................................................8

Medical Coding & Billing....................................................................................................9

Patient Care Technician Certificate...................................................................................10

Small Business Management & Entrepreneurship Certificate......................................11

Real Estate Principles & Practices (Pre-Licensing Course)............................................12

Personal Care Attendant (PCA).........................................................................................13

General Insurance Certificate..........................................................................................14

Construction Project Assistant Certificate......................................................................15

Business Analyst Certificate............................................................................................16

Insurance & Financial Services

Center For Educational Excellence 17Risk Assessment (ARM 54)............................................................................................18

The Legal Environment of Insurance (CPCU 530) .......................................................18

Finance For Risk Management & Insurance Professionals (CPCU 540) ...................19

NEW: Health Information Technology 21

Professional Development 22Supervisory/Leadership.................................................................................................23

Business Writing.............................................................................................................26

Communication/Interpersonal........................................................................................28

Technology 35Intro To Dashboard, Web 2.0 Tools................................................................................36

Social Media As A Marketing Tool..................................................................................37

Half-Day Computer Workshops.......................................................................................38

Excel, Access....................................................................................................................40

MS Word...........................................................................................................................44

Small Business Boosters 46

Creating A Web Presence For Your Business................................................................46

Marketing Your Business On A Shoetring.....................................................................47

‘Band Aids’ - Music Business 48Social Media For Musicians............................................................................................48

Online Courses/Ed2Go 49

General Information 51

Become a ‘Fan’ At

facebook.com/capitalcollegeceand automatically be

notified each time our

offerings are updated.

Check Back

Frequently!

Our offerings are always

evolving as Capital

Community College’s

Division of Continuing

Education, Economic &

Community

Development

constantly adapts to

meet the needs of the

student and business

communities alike.

With Spring 2011 comes

several examples of this

evolution including new

courses aimed at helping

small business owners

and musicians alike

utilize proven, cost-

effective outlets for

promoting themselves,

never-before-offered half-

day computer workshops

and Health Information

Technology training you

cannot get anywhere else

in the State!

3

short term training certificates

4

According to the Campaign for a Working Connecticut, middle-skill

jobs - which require more than a high school education but less

than a four-year degree - currently make up the largest segment of

jobs in the U.S. economy and will continue to do so for years to

come. In Connecticut, only 37 percent of the workforce presently

has the skills needed for the 47 percent of middle-skill job

openings. Short term training certificates are a great means of

closing this gap and launching your new career!

SNAP


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Certified Nurse Aides are on the front lines of patient care and valuable members of every healthcare team. If you are interested in entering thehealth care field, a career as a certified nurse aide isalso a great place to start! Capital Community College is licensed by the CT Department of PublicHealth and provides a 127 hour part-time course.Classroom and skills laboratory instruction are heldat the College; clinical experience is held in areaskilled nursing facilities. Instructors are registerednurses with experience in teaching and clinical experience in care of geriatric residents.

Topics include: • Role of the CNA • Infection Control

• Review of Systems • Activities of Daily Living • Employability Skills

The course is offered in two formats: weekday course orevening/weekend course. Tuition includes job search instruction and competency testing. Cost of textbook, uniform, travel expenses, physical exam & CT Nurse AideRegistry application fee are not included. Prerequisites: Must be 17 years old. Assessment test forreading and math. Physical exam, including TB test.Individuals with college experience may request the assessment test to be waived. (Please call the CE Customer Information Center at (860) 906-5130 regarding testing.)

Please note that students with felony convictions may have

difficulty obtaining employment in health care.

Section 1: 1/11-2/18 (Daytime: Class M&F, Lab T-W-Th.)

HMED 5023-8250 -$889 (textbook aprox. $65)Class: 9:30-12:30 p.m., Skills Lab/Clinical: 8-3 p.m.Instructor: Staff

Section 2: 1/20 - 4/15 (Evening/Weekend)HMED 5023-8245 -$889 (textbook aprox. $65)Class: 5:15-8:15 p.m. Th-F, Skills Lab/Clinical: 8-3 p.m. Sat.Instructor: Gina Bailey, JD, RN


HMED 5023-8247 -$889 (textbook aprox. $65)Class: 9:30-12:30 p.m., Skills Lab/Clinical: 8-3 p.m.Instructor: Mary Coutu, BS, RN

Section 4: 3/10-6/17 (Evening/Weekend)HMED 5023-8240 -$889 (textbook aprox. $65)Class: 5:15-8:15 p.m. Th-F, Skills Lab/Clinical: 8-3 p.m. Sat.Instructor: Staff


HMED 5023-8242 -$889 (textbook aprox. $65)Class: 9:30-12:30 p.m., Skills Lab/Clinical: 8-3 p.m.

Instructor: Mary Coutu, BS, RN

* CNA students can obtain a CT Transit

Authority UPASS at no additional cost for

use throughout the semester.

Need A Refresher?

See Page 6.

short term job certificates

6

SNAP

Preparation for Competency Exam

-

-

-

Section 1: HMED 5166-8257 - $249 1/18-2/22; Tuesdays; 5-8:20 p.m.Room: 820Instructor: Jill Gauthier, BA, RNCEU: 2.0

Section 2: HMED 5166-8258 - $249 3/22-4/7; Tuesdays & Thursdays 5-8:20 p.m.Room: 820Instructor: Nursie Thomson, RNCEU: 2.0

Section 3: HMED 5166-8259 - $249 5/3-5/19; Tuesdays & Thursdays; 5-8:20 p.m.Room: 820Instructor: Nursie Thompson, RNCEU: 2.0


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The need for Pharmacy Technicians is increasing withthe U.S. Department of Labor Bureau of Labor Statistics projecting a 31% job increase by 2018. Thisstatistic is confirmed by data from the ConnecticutDepartment of Labor projecting a similar increase inthis job category for the North Central region.

In partnership with the Connecticut Pharmacists Association, this comprehensive program prepares individuals for entry-level positions in community,

hospital, or long-term care settings. Participants will beprepared for the Pharmacy Technician Certification

Board (PTCB) national certification exam. Topics will include medical terminology, reading and interpreting

prescriptions, and defining drugs by generic and brandnames. Participants will learn dosage calculations, I.V. flowrate, drug compounding and dose conversion, dispensing ofprescriptions, inventory control, billing, and insurance reim-bursement.

Pre-requisite:

Participants must have a high school diploma or GED, completion of a math and reading assessment, computer

keyboarding skills, and no criminal record that will impact employment.

Pharmacy Technician

Certificate SNAP

* Includes Introduction to Health InformationTechnology/Electronic Health Records (EHR)

HMED 5042-8334 - $775 (includes textbook)2/16-5/9; Mondays & Wednesdays; 5:30-8:30 p.m.Room: 317Instructors: CT Pharmacists AssociationCEU: 7.8


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SNAP

HMED 5207-8335 - $749* (plus textbooks)

2/22-6/21; Tuesdays & Thursdays; 5:45-9:45 p.m.Room: 318Instructor: Marguerite Haaga, EMSICEU: 14.6

* Includes State Practical Examination at CCC

Emergency Medical Technicians provide care to ill andinjured individuals in critical times, often making thedifference between life and death. EMT’s work in a variety of different environments – including ambulances and hospital Emergency Departments.

This 146-hour course, in cooperation with the Officeof Emergency Medical Services and the CT Department of Public Health, will prepare individualsfor the state certification exam as an Emergency Medical Technician-Basic (EMT-B). Lectures, guest presentations, demonstrations, emergency room observation and hands-on experience will provide theknowledge and skills required for certification.

EMT-Basic Certification is required for admission into the EMT-Paramedic Certificate and Associ-ate Degree program at Capital Community College andother institutions.

Prerequisites: High School Diploma or GED. Completion of reading

and math assessment.


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SNAP

Module 1: Introduction to Health Information

Module 2: Medical Terminology

Mondays; 4/11-5/235:30-8 p.m.; Room: 617

Instructor: Linda Carosella

Module 3: Medical Coding

Mondays & Wednesdays; 6/6-10/125:30-9 p.m.; Room: 621

Instructor: Elizabeth Pearson

Module 4: Medical Billing

Mondays & Wednesdays; 10/17-11/165:30-8:30 p.m.; Room 616Instructor: Doreen Clark

MEDICAL CODING & BILLING CERTIFICATE

HMED 5042-8336 - $2,599

NOTE: All modules must be completed to earn certificate.

* Includes Introduction to Health Information Technology/Electronic Health

Records (EHR)


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HMED 5228-8339 - $1,528 (includes textbooks)

3/15-6/2; Tuesdays & Thursdays; 5:30-9 p.m.Room: 303Instructor: StaffCEU: 8.4

Patient Care Technician

Certificate (PCT)The health-care industry is evolving at an unprecedentedpace, and as one of the most versatile members in the field,Patient Care Technicians (PCTs) are always in demand. Increase your marketability and build upon your CertifiedNurse Aide (CNA) knowledge and skills with CCC’s 84-hour PCT course.

Requirements: CNA certificate and high school diploma orGED.

Coming Soon• Core Workplace ESL courses.• Specialty ESL courses - presentation skills, business writing and more.

• Café conversation.• Navigating the U.S. Business World.

SNAP

shor term training certificates

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BIS 5000-8425 - $2593/14-4/6; Mondays & Wednesdays; 6-9 p.m.Room: 604Instructor: Anita LeeCEU: 2.4

Do you have an entrepreneurial mind? Doyou aspire to be your own boss? Capital Community College’s Small Business Management & Entrepreneurship Certificatecan help you achieve your dream. Attain theskills needed to become the owner of a viable small business. Explore what to consider when selecting a type of business tostart and whether to buy or create a business. Discover bank financing and how to obtainventure capital. Structure and write a businessplan (sample business plans will be presentedand discussed).

Develop a marketing plan that will make yourbusiness succeed. Examine demographics, product/service evaluation, advertising techniquesand pricing. Create an accounting and record keeping system that works for you. Explore and understand the importance of the general ledgerand journals, accounts receivable, accounts payable,invoicing, billing, credit and collections. Learn whenand how to use lawyers, as well government regulations that influence the start-up and operationof small businesses.

Finally, focus on financial statements and financial management tools including balance sheets, profit andloss statements, cash flow projections and budgets.Throughout the program, discuss techniques used to

manage a small business in a recession economy.

More Business Offerings In ‘SmallBusiness Booster’Section, page 46!

Real Estate Principles & Practices SNAP


12

you are interested in pursuing a real estate career or are a property manager, then you will find this course beneficial andrewarding. This pre-licensing course prepares you to take and pass the

Conecticut Real Estate Salesperson Examination. Enrollees must be 18years of age and attend at least 60 classroom hours to sit for the CTReal Estate Examination. Capital Community College Real Estate coursesfor licensure and Continuing Education are recognized by the Real EstateConsortium of Community Colleges of Connecticut and have been filedwith the State of Connecticut Real Estate Commission and ConnecticutReal Estate Appraisal Commission.

Topics covered:• Introduction to the Real Estate Business and Real Property and the Law • Concepts of Home Ownership • Introduction to Real Estate Agency and Real Estate Brokerage • Listing Agreements and Buyer Representation • Interests in Real Estate and Forms of Real Estate Ownership • Legal Descriptions of Real Estate • Real Estate Contracts and Real Estate Taxes and Other Liens • Transfer of Title and Title Records and Real Estate Financing and Leases • Property Management and Real Estate Appraisal • Land-Use Controls and Property Development and Fair Housing and

Ethical Practices • Environmental Issues and the Real Estate Transaction • Real Estate Math Usage and Closing the Real Estate Transaction • Introduction to Real Estate Investments • Connecticut Real Estate Practice & Law

REAL 5000-8337 - $399 (plus textbooks)

2/26-5/7; Saturdays; 8:30a.m.-2:30 p.m.Room: 318Instructor: Dick RubinoCEU: 6.0


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Personal Care Attendant (PCA) SNAP

Personal care attendants have held 767,000 of the jobs in the UnitedStates. This total is expected to grow by 46 percent by 2018 based onU.S. Department of Labor employment projections. Personal care attendants are and will continue to be in high demand as the populationcontinues to age and individuals transition from long term care facilitiesto homecare. In addition, earlier hospital discharges and the need tocare for veterans returning from service will further increase the de-mand for trained personal care attendants.

The training will cover topics on the role of the personal care attendant, care of elderly and disabled individuals, proper body mechanics, nutrition, infection control, vital signs, fall prevention, safewheelchair use, cultural competency, respect, communication, CPR andFirst Aid Certification, and specific diseases. The program will alsocover the social service aspects of a personal care attendant’s re-sponsibilities. Participants will complete a 10 hour unpaid internship.

Pre-requisite:Participants must have a high school diploma or GED, completion ofa math and reading assessment, and no criminal record that will impact employment.

HMED 5240-8354 - $359 (plus textbook) 3/9-4/20; Mondays & Wednesday; 5:30-8:30 p.m.Room: TBDInstructor: Staff

CEU: 3.9

“I took the course to get a better

understanding of being a caregiver in

the home. But, it will also help at my

job at the Rocky Hill VA Health Care

Center.” - James Wilkas, U.S. Navy veteran


14

General Insurance CertificateTake the first step in building your career in the insurance field. You willlearn insurance principles, practices and policies. Upon successful completion of the following three courses you can register to take the national exams through the American Institute for Chartered Property andCasualty Underwriters (AICPCU) to earn the Certificate in General Insurance. College credit may be available upon passing the national exams.

Topics covered: Property and Liability Insurance Principles (INS 21): What Insurance Is, Who Provides Insurance, How Insurance Is Regulated, Measuring the Financial Performance of Insurers, Marketing, Underwriting,Claims, Insurance Contracts, Property Loss Exposures and Policy Provisions,Liability Loss Exposures and Policy Provisions, and Risk Management.

Personal Insurance (INS 22): Insurance and Society, Personal Auto Policy, Homeowners Insurance, Other Residential Insurance, Other Per-

sonal Property and Liability Insurance, Personal Loss Exposures and Financial Planning, Life Insurance, and Health and Disability Insurance.

Commercial Insurance (INS 23): Commercial Property Insurance, Business Income, Commercial Crime and Equipment Breakdown, Inland andOcean Marine, Commercial General Liability, Commercial Automobile, Businessowners, Farm, Workers’ Compensation and Employers’ Liability, andMiscellaneous Coverages.

Prerequisite: At least one year experience in the insurance and financial services industry recommended, but not required.

This course has been approved for Continuing Education Credits by the Con-necticut Department of Insurance and is offered in partnership with theConnecticut Chapter of Chartered Property Casualty Underwriters (CPCU).

PRFD 5306-8333 - $995 (plus textbooks)3/15-5/26;Tuesdays and Thursdays; 5:30-8:30 p.m.Room: 307 Instructor: StaffCEU: 6.6


15

Construction Project

Assistant Certificate

Offered in collaboration with the Metropolitan District Commission.

PRFD 5379-8338 - $899 (plus textbooks)2/15-5/26; Tuesdays & Thursdays; 5:30-9:30 p.m.Room: TBDInstructor: Staff

CEU: 9.0

SNAP

WIA

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About The InstructorKen Larson has been in the field of informationtechnology for over 25 years. Currently anindependent consultant, Ken had been with AetnaLife and Casualty as a technical trainer with expertise in both client server and mainframe application development. His background includes systems (mainframe and internet based)Project Management, Requirements Analysis,and System Design, Development and Support.


In such a competitive market, it pays to make the duties ofan effective Business Analyst your business and incorporate them into your skill set. Developed by insurance & financial service companies inState, this comprehensive course will teach you to gather,analyze, communicate and validate requirements that affectprocesses, policies and information systems. Business ana-lysts understand business issues and recommend solutionsto achieve organizational goals. Starting with a discoverysession, specifications will be captured, recorded, refinedand entered into a generic set of templates. This is a skillsacquisition course which will focus on listening and writingskills in order to accurately capture requirements.

Topics Include:

Gathering and Defining Business RequirementsCapturing Business Requirements

FacilitationJoint Application Design (JAD)

Prerequisites: High school graduate or GED. Course recommended for newly hired Business Analysts or

individuals who have recently moved into Business Analyst roles.

PRFD 5309-8322 – $10552/28 – 3/11; Monday – Friday; 9 a.m. - 4 p.m.Room 307Instructor: Ken LarsonCEU: 6.0

BUSINESS ANALYSTCERTIFICATE

17

insurance & financial services

The IFS Center for Educational Excellence is a workforce

initiative developed by Connecticut's insurance and financial

services businesses to help address both the industry's short

and long term workforce needs. A parternship with the

Connecticut IFS Cluster, Connecticut CPCU and the

Department of Economic Development, the Center for

Educational Excellence provides the skills-training required for

individuals to enter into and advance within the industry

specifically for high-growth occupations.

INSURANCE AND

FINANCIAL SERVICES (IFS)

18


These courses have been approved for Continuing Education

Credits by the Connecticut Department of Insurance and are

offered in partnership with the Connecticut Chapter of Chartered

Property Casualty Underwriters (CPCU).

Risk Assessment (ARM 54) 34 HoursIncrease the effectiveness of your contributions by acquiring the skills needed to develop effective and thorough risk assessments. In this course you will strengthenyour efficiency in risk management function through improved communication withoperational staff. Learn how to improve your forecasting ability through a greaterunderstanding of risk quantification and actuarial activity.

Topics Include:Establishing Risk Management Programs; The Risk Management Process;Legal Foundations of Liability Loss Exposures; Assessing Property, Liability, Personnel, and Net Income Loss Exposures; Management Liability and Corporate Governance; Forecasting Losses; and Cash Flow Analysis.

PRFD 5359-8340 – $513 (plus textbook)4/18 – 5/25; Mondays & Wednesdays; 5:30– 8:30 p.m.Room 303Instructor: StaffCEU: 3.4

The Legal Environment of Insurance

(CPCU 530) 40 HoursLearn how to make better commercial underwriting decisions by learning howcontracts may affect coverage. In this course, you will learn how to prepare andmanage or mitigate the effects of litigation by learning insurance applications ofcontract law and tort law. Enhance your agency relationship with anunderstanding of agency law and the related insurance applications.

Topics Include:U.S. Law and Regulation; Contract Law: Contract Formation, Agreement, Legal Ca-pacity, Consideration, Legal Purpose, Genuine Assent, Form, Interpretation, andObligations; Insurance Contract Law; Commercial Law; Property Law; Tort Law:Negligence, Intentional Torts, Products Liability, Environmental Torts, Special Liability,and Litigation Concepts; Agency Law; Insurance Applications of Agency Law; Employ-

ment Law; Business Entities; and the International Legal Environment of Insurance.

PRFD 5407-8341 – $675 (plus textbook)4/12 – 5/26; Tuesdays & Thursdays; 5:30– 8:30 p.m.Room 303Instructor: Staff CEU: 4.0


19

Finance for Risk Management and Insurance

Professionals (CPCU 540) 24 HoursIncrease your effectiveness by interpreting and analyzing financial statements of insurers and non-insurers. In this course you will improve your underwriting and claim decisions by applying cash-flowvaluation methods. You will broaden your industry knowledge by learninghow insurers manage their financial assets and capital.

Topics Include:Basics of Corporate Finance, Financial Statements, Sources of Additional Financial and Nonfinancial Information, Financial Statement Analysis, Working Capital Management, Time Value of Money, Discounted CashFlow Valuation, Bonds and Stocks, Operating Environment and Corporate Finance, Insurer Investment Strategies, Insurer Incomeand Dividend Policy, Insurer Capital: Needs and Sources, CapitalStructure of Insurers, Making Capital Investment Decisions, andMergers and Acquisitions.

PRFD 5408-8342 – $362 (plus textbook)3/15 – 4/7; Tuesdays & Thursdays; 5:30– 8:30 p.m.Room 303Instructor: Bill O’ConnorCEU: 2.4

Also See General Insurance (p. 14) &

Business Analyst Certificates (p. 16) in

the Short Term Job Training Certificate

Section of this catalog!

20

Maintain Your Competive

Edge By Investing In Your Most

Valuable Asset - YOUR EMPLOYEES.��

To learn more about how Capital Community College canwork for you, call (860) 906-5138 for a free consultation.

21

Health Information Technology (HIT) Training Program At Capital Community College

Capital Community College in Hartford, CT is one of

23 community colleges participating in a 12-state

consortium for Health Information Technology

education. Led by Tidewater Community College in

Virginia, Capital is the only college in Connecticut

involved. Tidewater was awarded a $16,017,608

grant by the U.S. Department of Health and Human

Services to head up this group charged with educating

7,500 information technology (IT) professionals in

healthcare. Of that, Capital Community College will receive $471,000 over two years, to provide training and education

to information management specialists and clinicians in the emerging fi eld of health informatics.

R

$ t t id t i i d d ti

Call (860) 906-5019 or Call (860) 906-5019 or

e-mail: [email protected] for more information.e-mail: [email protected] for more information.

Next Opportunity For Free Training Begins In February!

Soak up some SunAND

Knowledgethis

SUMMER

Capital Community College’s

Summer Session.

Course Schedule

NOW AVAILABLE.

For more information,call (860) 906-5130.

Prepare For A Career InThe Emerging Field Of

Health Information Technology (HIT) And Be

In Demand In The Healthcare Field.

Capital Community College is the State’s exclusivesource for Health Information Technology training!

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Professional DeveloPment

The Corporate and Professional Education Center provides training

opportunities designed to give you a competitive edge. Whether you are

looking to advance or change your career, these programs will help you

achieve your personal and professional goals. These highly engaging

programs offer participants a variety of training mediums to meet all types of

learning styles. Classes are taught by instructors with years of real-world

experience. Professional Development courses include interactive

exercises and skills that can be immediately applied on the job.

Professional DeveloPment - suPervisory/leaDershiP

23

Today's fast-paced, competitive, and resource lean organizationsare creating environments that can make even the calmest person crumble. Learn about emotions and what triggers stressand conflict. Techniques of how to keep your emotions andthose of others under control. Discussion of causes and how torecognize and report the potential of workplace violence.

MGMT 5098-8307– $953/9; Wednesday; 9 a.m. - 4 p.m.Room: 301Instructor: Ralph BraithwaiteCEU: 0.6

MGMT 5101-8312– $954/26; Tuesday; 9 a.m. - 4 p.m.Room: 301Instructor: Mark PetruzziCEU: 0.6

24



25

PRFD 5401-8316 - $2804/04, 4/11 & 4/18; Mondays; 9 a.m. - 4 p.m.Room: 616Instructor: Yasmin ShenoyCEU: 1.8

; ;

The multi-generational workforce of today is providing organizationswith great opportunities. Each generation brings different strengths.To capitalize on the knowledge and skill strengths of each generation, supervisors need to know how to identify and facilitateopportunities. Learn about the characteristics and expertise of eachgeneration and how to facilitate partnerships between multiple generations. Techniques of how to foster an environment of respect,sharing, and innovation will be covered. You will develop a work planof how to implement the strategies learned with your employees.

Learning Objectives: · Describe the characteristics of each generation. · Discuss the opportunities and challenges of a multi-generational

workforce. · Explain and demonstrate techniques to foster a collaborative and

respectful multi-generational work environment. · Develop a work/implementation plan.

PRFD 5100-8304 - $954/19; Tuesday; 9 a.m. - 4 p.m.Room: 301Instructor: Mark PetruzziCEU: 0.6

26

Professional DeveloPment - business Writing

BIS 5037-8324 - $953/24;Thursday; 9 a.m. - 4 p.m.Room: 307Instructor: Ken LarsonCEU: 0.6

BIS 5031-8323 - $955/3;Tuesday; 9 a.m. - 4 p.m.Room: 604Instructor: Yasmin ShenoyCEU: 0.6

Professional DeveloPment - business Writing

27

BIS 5038-8325 - $570 (plus textbook)

4/7-4/8; 4/19-4/20 & 4/28-4/29; 9 a.m. - 4 p.m.Room: 307Instructor: Ken LarsonCEU: 2.4

S.M.A.R.T. Grant WritingGenerate funding dollars for your organization. Learn tobe a strategic asset and express your company’s’ missionand goals in a clear, compelling format. Acquire the specific tools needed to write your S.M.A.R.T grant.

Learning Objectives:· Decode philanthropic grant speak· Understand structures and components of proposal

writing· Generate clear, concise proposals that get results!

PRFD 5409-8353 - $1402/2, 2/16 & 3/2; 9 a.m. - noonRoom: 301Instructor: Darcy ArcandCEU: 0.9

This course is designed for project managers orteam leads who want to strengthen their projectmanagement skills in preparation to lead larger ormore complex projects as well as build upon foundational skills to assist in career development.The boot-camp is an introduction and overview ofthe complete PMI PMBOK. In addition, learning issupported and reinforced via a robust case study,quizzes, and culminates with a team presentation.

Learning Objectives:· Understand the basic components of Cost & Quality Management

· Assess case studies

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Professional DeveloPment - communication/interPersonal

.

PRFD 5390-8300 - $954/28; Thursday; 9 a.m. - 4 p.m.Room: 318Instructor: StaffCEU: 0.6

PRFD 5402-8314 - $1804/21 & 4/28; Thursdays; 9 a.m. - 4 p.m.Room: 301Instructor: Damaris WhittakerCEU: 1.2


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Anne Nickerson is one of America’sleading experts on the nearly 100,000call centers across the country that answer millions of customer calls everyday of the week. She helps companiesand non-profit organizations improvecustomer satisfaction while, at thesame time, helping them use everycustomer contact to increase revenuesand profits.

About The

Instructor...

PRFD 5385-8297 - $954/25; Monday; 9 a.m. - 4 p.m.Room: 301Instructor: Anne NickersonCEU: 0.6

30


Exceptional communication skills are a requirement in today’shighly competitive workplace. Knowing how to effectively communicate in a clear, concise, and persuasive manner with customers, peers, and managers will set you apart in your organization. Learn techniques to communicate when working ina team, reporting to senior management, making a presentation,

or participating in a meeting.

PRFD 5387-8294 $2804/5, 4/12 & 4/19; Tuesdays; 9 a.m. - 4 p.m.Room: 318Instructor: StaffCEU: 0.6

;;

Professional DeveloPment- communication/interPersonal

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;

The media reports that the economy is improving but youhaven’t seen it yet and you are still being asked to do morewith less. The key is resilience. Discover effective toolsand techniques to manage today’s workforce when theyare feeling overworked and underappreciated. Learn howto motivate in tough economic times, build teams, createrecognition strategies on a shoestring, provide effective feedback, and more.

Learning objectives:· Identify work environment challenges and theimportance of resilience.

· Explore techniques to keep people motivated and morale high.

· Develop an action plan to maintain optimism and work performance.

Discover the power to be gained when words are used well andwhat can happen when they are used ineffectively. This course isdesigned to help you produce documents that ask and answerquestions, provide information other people need, and communi-cate your opinions, or to persuade, instruct, and update.

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Today’s Office Administrator is responsible for a wide variety of duties to keep offices running smoothly. You will learn how to build effective business relationships, exceed customer expectations, maintain records, prepare business correspondence, manage multiplepriorities, apply supervision techniques, maintain confidentiality andmore. Join experienced and individuals new to the office administratorrole in this informative and interactive training.

Learning objectives: · Understand the role of an office administrator. · Enhance time management, organization, communication, and

supervisory skills. · Develop a plan to improve office operations.

PRFD 5387-8311 $2803/31, 4/7 & 4/14; Thursdays; 9 a.m. - 4 p.m.Room: 318Instructor: Lorna SedorCEU: 1.8

HMED 5261-8292– $2804/1, 4/08 & 4/15; Fridays; 9 a.m. - 4 p.m.Room: 301Instructor: Nancy CaseyCEU: 1.8

Professional DeveloPmen t- communication/interPersonal

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About The InstructorRalph Braithwaite focuses on organizational consulting and training to help individuals andteams in organizations (both profit and not-for-profit) improve their effectiveness. Ralph workswith organizations on strategic plans, assessesthe organizational structure, conducts surveys tomeasure areas like morale and attitudes, andevaluates various processes within the organization. He has an MBA in OrganizationalBehavior from the University of Hartford, and anMS and BA from Central Connecticut State University. He is an active member of the American Society for Training and Development(ASTD) and the Organization Development Network (ODN).

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Professional DeveloPment

About The InstructorAmy Shwartzkopf have been teaching R.A.D. forapproximately nine years and is a nationally-certified investigator through the council of Licen-sure, Enforcement and Regulation. Amy joined theOffice of State Ethics in January 2010 as a LegalInvestigator in the Enforcement Division.

R.A.D. RAPE/AGGRESSIONDEFENSE

Do you want to increase awareness of your surroundings? Do you want tolearn basic self defense skills? Do you want to improve your self confidence? If your answer to any of these questions is YES, this programis for you!

Rape Aggression Defense known as R.A.D. is a system specifically de-signed for women who are willing to consider defense as a viable op-tion in situations where their life/safety is in jeopardy. Rape aggressiondefense means defense against abduction. The R.A.D. system offers abasic education of confrontation principles and personal defense. Itranges from awareness, risk reduction and avoidance to basic physicaldefense and is the largest women’s self-defense network in the UnitedStates.

The program ends with a simulated assault where participants have theopportunity to utilize their newly acquired skills in a safe training environment. It provides women with the knowledge to make an edu-cated decision about resistance, because “you are your best defense.”The course is taught by certified R.A.D. instructors and provides eachparticipant with a workbook/reference manual. We ask that you wear

comfortable clothing and supportive sneakers on both days.

PRFD 5386-8299 - $1804/13 & 4/14; Wednesday & Thursday; 9 a.m. - 4 p.m.Room: 314Instructor: Amy SchwartzkopfCEU: 1.2

technology

35

Whether you are seekingto take your current skillset to the next level orlearn an entirely new

software, Capital’s Divisionof Continuing Education and

it’s innovative certificates,workshops and new offerings

can get you there.

ALL COURSES CAN BE OFFERED AS

CONTRACT TRAINING ON SITE AT

YOUR LOCATION!

Additional software applicationcourses available upon request.

To learn more, call (860) 906-5130.

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technology

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INTRODUCTION

TO DASHBOARD

It's no secret the World Wide Web is an invaluable source when itcomes to gathering information. But with an increasing array ofweb applications aimed at improving both efficiency and capabilityat home and work - commonly known as Web 2.0 - it's neverbeen easier to organize meetings, create surveys and poll or workcollaboratively with peers from the comfort of your own desk.

technology

37

About The InstructorJoseph Hilliman is an American artist and designer, who has worked in the field of designand publishing for more than 17 years. He hasamassed a broad portfolio in visual communications and digital illustration. Workingprimarily in the digital medium — he uses hiscomputer the way traditional artists use paintand canvas — Hilliman is known for a style thatis vibrant, imaginative and balanced. He hasproduced award-winning design and illustrationfor business enterprises large and small. No-table clients have included Cigna Corp., TheHartford Courant, Circle Press Inc., Ray CharlesJr., Faith & Family magazine, Plan B Burger Barand Northeast magazine among many others.

PRFD 5342-8302- $954/6; Wednesday; 9 a.m. - 4 p.m.Room: 604Instructor: Joseph HillimanCEU: 0.6

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technology

Due to popular demand, CCC’s Division ofContinuing Education proudly offers the

follow nEw, timE-saving, half-Day workshops!

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COMP 5357-8310 – $554/18; Monday; 9 a.m.– noonRoom: 604Instructor: Frank WoodCEU: 0.3

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technology

Excel 2007 Database

Management/Pivot TablesLearn how to take data and create valuable management reports. Filterdata with AutoFilter and Advanced filters, perform Multiple-field sorts,format data using Conditional Formats, Data Validation, use Subtotals,Database functions, Data Form, export/import data, Create PivotTable reports, add/move PivotTable fields, change/format PivotTables and create PivotTable Charts.

Prerequisite: Must have completed Excel 2007 Introduction course.

COMP 5354-8348 – $455/24; Tuesday; 9 a.m.– noonRoom: 604Instructor: Deb LamontCEU: 0.3

Excel 2007

Organizational ToolsThis workshop introduces the skills to organize Excel information; creating, viewing and using Comments; using the Audit Tools and WatchWindow; Worksheet Protection; Workbook Protection; and assigning andremoving passwords. Learn how to create and use Excel Templates, shareExcel workbooks with others and track changes to shared workbooks.

Prerequisite: Must have completed Excel 2007 Introduction course.

COMP 5355-8347 – $455/26; Thursday; 9 a.m. – noonRoom: 604Instructor: Deb LamontCEU: 0.3

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technology

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technology

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Explore the basic operation of the MS Access database application and understand the advantagesof using relational databases. Learn how to designand create databases, tables, and relationships, create and maintain records, locate records, andgenerate reports.

Enhance your database design and management skills inthis workshop. Learn how to maintain data integrity,handle complex queries, create forms and reports, andshare data between Access 2007 and other applications.

COMP 5030- 8295- $954/12; Tuesday; 9 a.m. - 4 p.m.Room: 604Instructor: Deb LamontCEU: 0.6

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technology

Access 2007

Advanced Topics –

SecurityLearn to set up User/Group Level security for a MS Access database. Learn how to set up security using theSecurity Wizard, create/modify user names and passwords,use the MS Access Workgroup Administrator, apply user groups to make essential security changes, implement security on a network, workwith the MDW security file, customize user/group rightsand use security to customize a database’s features.

Prerequisite: Must have completed Access 2007 Introduction course.

COMP 5352-8346 – $954/28; Thursday; 9 a.m. - 4 p.m.Room 604Instructor: Diane LucasCEU: 0.6

BIS 5033- 8303 - $954/19; Tuesday; 9 a.m. - 4 p.m.Room: 604Instructor: Bob ParzychCEU: 0.6

technology

43

Access 2007 Advanced Topics –

Reporting TechniquesIntroduction to advanced report writing skills. Topics to be

covered include creating a custom form for entering query criteria forthe report, printing criteria on a report, changing the sort order of a report on the fly and using sub-reports.


COMP 5350-8343 – $952/17; Thursday; 9 a.m.-4 p.m. Room: 604Instructor: Diane LucasCEU: 0.6


Macro TechniquesIntroduction to advanced uses for macros and how macros

relate to Visual Basic. Topics to be covered include creating macro groupsfor better organization, using the SetValue macro to set properties, creating

a splash screen and converting macros into Visual Basic code.


COMP 5351-8344 – $953/10; Thursday; 9 a.m.-4 p.m.Room: 616Instructor: Diane LucasCEU: 0.6


Query TechniquesIntroduction to advanced query writing skills. Topics include techniques for bas-ing one query upon another, using Functions in queries, adding conditional “IF”statements to calculations and troubleshooting complex queries.


COMP 5353-8345 – $954/6; Wednesday; 9 a.m.-4 p.m. Room: 616Instructor: Diane LucasCEU: 0.6

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technology

MS WORD 2007 – I (INTRODUCTION)Learn how to create, edit, and enhance standard business documents. You will learn toapply basic page, paragraph, and character formatting, use spelling check, add tables andgraphics, and page setup.

Learning objectives:• Create a basic document.• Edit documents by locating and modifying text.• Format text and paragraphs.• Add tables and graphic elements.• Control a document’s page setup and overall appearance.• Use proofing features.

Prerequisite: Windows experience.

COMP 5329-8360 – $95 3/4; Friday; 9 a.m. - 4 p.m.Room: 604Instructor: Debra LamontCEU: 0.6

MS WORD 2007 – II (INTERMEDIATE)Expand your MS Word 2007 skills to create complex documents and build personalized efficiency tools. Learn how to use mail merge and create macros to automate tasks.

Prerequisite: MS Word 2007 Introduction or equivalent experience.

COMP 5330-8361– $95 3/15; Tuesday; 9-4 p.m.Room: 604Instructor: Debra LamontCEU: 0.6

Learning objectives:• Manage lists.• Customize tables, charts, and formatting with styles and themes.• Create and modify pictures and graphics.• Insert content using Quick Parts.• Use templates and macros.• Perform mail merges.

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technology

CUSTOMIZED TRAININGExperience how Capital Community

College’s Corporate Education Center canmeet your company’s training needs. Ourexpert instructors will help you decide how

we can best serve you with:

n Flexible scheduling n Highly affordable rates

n Training focused exclusively on your company’s objectivesn Conveniently located on-site at your company or at the college’s

state-of-the-art campus

For more information, pleasecall (860) 906-5138.

coming april 2011! social meDia certificate

including modules on: blogging, facebook, twier, Podcasts, Webinars, e-mail newsleers & more.

Call (860) 906-5138

for more information.

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small business boosters

BIS 5060- 8330 - $1255/5, 5/12, 5/19 & 5/26; Thursday; 6:30-8:30 p.m.Room: 301Instructor: Don BerryCEU: 0.8

A never-before offered collection of courses aimed atgetting your business venture into the public eye byutilizing some of the most effective, innovative applications and templates available on the market.Take advantage of the latest technology and online opportunities.

SMALL BUSINESSBOOSTERS

Prerequisites: Students need to be literate with Windows orMacintosh platforms and Internet browsing, as well as possess familiarity with MSOffice and have an email account.

BIS 5061-8329 - $953/23 & 3/30; Wednesdays; 5:30-9:30 p.m.Room: 301Instructor: StaffCEU: 0.6

small business boosters

47

You want to take your small business to the nextlevel, but your business doesn’t have the extra income available to hire a professional communications consultant. It’s an age olddilemma, but fortunately, one that’s never beeneasier to remedy. With the combination of increased technology and sharp decreases instaffing at traditional news outlets, it is now morepossible than ever to get your business into thepublic eye at little or no cost. From utilizing free,social media sites to submitting well-crafted pressreleases and photos to local media, your businesswill always be at the forefront of potential cus-tomer’s minds as they learn about your upcomingevents, expansions, new hires and more.

Learning Objectives:• Understand the basics of digital photography and the

different resolution thresholds needed for print and electronic media.

• Determine what any respective media outlet would consider a “newsworthy” item.

• Create – and be able to submit – usable news releases to pertinent media.

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‘banD-aiDs’

Social Media For MusiciansToday, in the online digital world, every artist has the ability to be their own label, run their own business, build theirown fan base, communicate directly with fans and market their music. But where do we begin, and with all of the options how do we know which social media technologies to choose? This workshop, which is divided into three sessions, will help you understand the online social landscape and provide you with tips, tools and resources on howto maneuver and promote yourself to current and potential listeners.

Learning Objectives:

• Gain an awareness and basic understanding of the wide array of social media networks, tools & resources available online for musicians.

• Gain an overview of the technology and benefits of the most popular on-line music and video communities, tools and blogs, and gain an understanding of which ones are right for you.

• Learn basic information about, and benefits of, personal branding across social networks.• Discover on-line tools that allow you to publish information and build a fan base across all of your social networks, and in some cases, from one platform.

• Learn key “need to know” features of popular social networks like Facebook, YouTube, Myspace, ReverbNation and Twitter that help you connect with fans and promote your music.

• Take an in-depth look at ReverbNation’s technology including live streaming, music sharing, tune widgets, Street Teams, Fanreach and features for integrating content across social networks.

Pre-requisite: A basic understanding of social media gained from experience using at least one social network (ie: Facebook, MySpace, YouTube, ReverbNation, Twitter). Must have a Facebook or MySpace account to fully benefit fromthese classes, as we will be linking accounts and integrating social media into our personal musician websites if/whenpossible.

Materials to bring: Musicians should bring low-resolution (72 dpi) jpeg files on a CD disk. Close-up portraits and bandshots would be good. Better photography means better results regarding how you will represent yourself as a professional musician, so bring great photos if you can and make sure they are already re-touched as we will not bedoing image work in class.

PRFD 5406-8328 - $155(plus approx. $100 for textbook)

2/24, 3/3 & 3/10; Thursdays; 6:30-9:30 p.m.Room: 604

Instructor: Donna Gentile

You’re a musician with talent, but unfortunately, that’s only a small piece of the

industry puzzle. This new cluster will arm you and your band with proven

techniques to ensure that your music is being both aggressively promoted and

presented in the most professional manner.

online courses

49

Education–To-Go (Online Courses)

Online Non-Credit Instructor-Facilitated CoursesUpdate your skills, advance your career, or take a course justfor the fun of it — all from the convenience of your own homeor office! Obtain the knowledge you need with a mere click ofthe mouse, courtesy of Capital Community College’s “Educa-tion-To-Go” offerings. Courses run for 6 weeks, consist of 12lessons and begin the third Wednesday of each month soyou can choose from various start dates. All you need to getstarted is Internet access, email and Netscape or Internet Explorer Web browser.

Note: Some courses require special software and/or a textbook. Register Now!Once you choose your course, call (860) 906-5130 for registration instructions. A course number willbe assigned and the short registration process will be completed. Once the registration is completeand your payment is received, you may complete the online orientation. Please do so prior to thestart of class by logging on at www.ed2go.com/capitalcc.

The online orientation will familiarize you with the process and provide you with information aboutyour instructor, requirements, textbook information and who to contact. Once your online course be-gins, you can get started on your lessons and ask your instructor questions at your convenience.

The courses listed here are only a sampling of the online courses that we offer. Visit the website for acomplete listing. • Secrets of Better Photography • Introduction to Quickbooks 2007• Creating a Classroom Website• Understanding Adolescents• Homeschool with Success• Professional Sales Skills• GMAT Preparation• Photoshop Elements 5.0 for the Digital Photographer • Get Paid to Travel • Writing for Children • Beginner’s Guide to Getting Published • Writing Effective Grant Proposals • Marketing Your Nonprofit • Speed Spanish • Introduction to CorelDRAW X3• Going Green at the Workplace• Get Assertive • Communicating Like a Leader • Speed Reading• Debt Elimination Techniques That Work • Genealogy Basics

For our complete list of Education-To-Go Online

Courses, check out our websiteat: www.ed2go.com/capitalcc

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Outstanding Online Non-Credit Career and Workforce TrainingPrograms Open for Immediate Enrollment!

Our on-line career-training certificate programs’ content and materials are provided by Gatlin Education Services—the leader in online certification programs. These programs prepare students fordeveloping expertise in their desired career fields and/or prepare them for industry certificationexams. Although each course is self-study, each online course has an instructor assigned to answerstudent questions and help solve problems. Each program has specific learning outcomes related toindustry standards. Those with technical questions prior to enrolling can contact Gatlin EducationServices by emailing [email protected] or call 817-870-2870.

A sampling of courses follows. For a full list of classes and pricing information, please go to:www.gatlineducation.com/capitalcommunitycollege

HEALTHCARE AND FITNESS PROGRAMS Hours• Administrative Dental Assistant 150• Certified National Pharmaceutical Representative 120• HIPAA Compliance (4 user licenses) 12• Human Resources for Healthcare Professionals 80• Nutrition for Optimal Health, Wellness, and Sport 200• Personal Fitness Trainer 150• Women’s Exercise Training and Wellness 200

BUSINESS AND PROFESSIONAL PROGRAMS Hours• Bookkeeping the Easy Way with Quickbooks 140• Certified Bookkeeper 80• Certified Global Business Professional 400• Certified Wedding Planner 300• Chartered Tax Professional 180• Chartered Tax Professional for California Residents 200• eBusiness 200• Emergency Management Training 300• Grant Writing 300• Help Desk Analyst: Tier 1 Support Specialist 80• Paralegal 225• Payroll Practice and Management 80• Personal Financial Planning 40• Search Engine Marketing 250• Search Engine Optimization 150• Six Sigma Black Belt 200• Six Sigma Green Belt 100• Travel Agent Training 200

online courses

51

general informations

Getting Here & Parking

Directions to the Morgan Street Parking Garage

(P1 on map at right)From Interstate 84 East (from West Hartford, Farmington, etc.)Take Exit 50 (Main St.). At third traffic light, turn right onto Market St. Take first left onto Talcott St., then first left into Garage entrance.From Interstate 84 West (from E. Hartford, Manchester, Route 2)Take Exit 50 (Main St.). At bottom of ramp, turn left onto Market St. Take second left onto Talcott St., then first left into Garage entrance.

From Interstate 91 North or SouthTake Exit 32-B (Trumbull St.). At bottom of ramp, turn left onto Market St. Take third left onto Talcott St., then first left into Garage entrance.

The U-Pass for Bus ServiceAll eligible CCC credit students receive a University Pass, or U-Pass, a semester-long bus pass that gives Capital students unlimited access to CTTransit local bus service. Pick up your U-Pass from Enrollment Services.

Parking Access Card All registered students are eligible for a free parking access card for the Morgan Street Garage. Students need to obtain an application from the Morgan Street Garage located on the corner of Market and Talcott Streets. Please refer to the student handbook for further information on parking regulations. You may obtain a handbook from the Welcome Center or the O¢ce of the Dean of Student Services.

Parking for Capital students is in the Morgan Street Garage, located at 155 Morgan Street, directly behind the college (the building with green glass windows). The garage is run by the Hartford Parking Authority. Handicap-access is available.

Parking for College Guests and Visitors

Columbus Boulevard Lot (P2 on map above) If you are visiting the College, free secure parking is available at the College’s Columbus Boulevard lot. Please note that if you park in the Morgan Street Garage without a College-authorized access card, it will be at your own expense. The Columbus Boulevard lot is located on a one-way street between Morgan and Talcott Streets.

From Points North and South – 91 North to Exit 32-B (Trumbull Street). Ramp ends at tra¢c light, turn left onto Market Street. At the second tra¢c light turn left onto Morgan Street and then a right onto Columbus Boulevard. The lot entrance will be on the left.

From Points East – 84 West to Exit 50 (Main Street). At the bottom of ramp, turn left onto Market Street, go to 1st tra¢c light and take a left onto Morgan Street and a right onto Columbus Boulevard. The lot entrance will be on the left.

From Points West – 84 East to Exit 50 (Main Street). After 4th tra¢c light go right onto Columbus Boulevard and the lot entrance will be on the left.

Motorcycle PolicyThe Hartford Parking Authority DOES NOT PERMIT motorcycles to be housed at the Morgan Street Garage. Motorcycles ARE PERMITTED to be parked in the Columbus Boulevard lot.

Validation ProcedureIn the event your parking access card does not work, pull a ticket and bring it with your parking access card to the main lobby in the College at 960 Main Street for validation.

Getting Here & Parking

52

general information

Register (see page 55 or ONLINE for returning students)• Go to: http://my.commnet.edu• NetID (ex: [email protected]) & Password (same ID & Password used on college computers)• Click: Login• Click on the Student Tab• Click on the Student Self-Service Channel link• Select: Registration and Payment• Select Term: Spring 2011 and click Submit• Select: Register (add/drop) Classes• Follow links to initiate

Banner ID numbers will be mailed (upon request) to all returning students and cannot be given out over the phone.

Please choose your course(s) in advance and have the correctCRN number(s) handy when you register online.

If you register online with payment you will not be automatically de-registered by the college and will be financially responsible for payment of the course(s).

Nondiscriminatory PolicyThe Community-Technical College System of the State ofConnecticut will not discriminate against any person on thegrounds of race, color, religious creed, sex, age, national origin,ancestry, present or past history of mental disorder, marital status, genetic information, mental retardation, sexualorientation, learning disability or physical disability, including,but not limited to, blindness, or prior conviction of crime, unless the provisions of Section 46a-60 (b), 46a-80(b) or 46a-81 (b) of the Connecticut General Statutes are controlling,or there is a bona fide occupational qualification excludingpersons in one of the above protected groups. With respectto the foregoing, discrimination on the basis of sex shall in-clude sexual harassment as defined in section 46a-60(8) of theConnecticut General Statutes. Although it is recognized thatthere are bona fide occupational qualifications which providefor exception from employment prohibitions, it is understood that these exceptions are to be applied pursuantto Section 46a-68-33 of the administrative regulations. Further, the system will not discriminate against any personon the grounds of political beliefs or veteran status. Inquiriesregarding this policy should be directed to Henry Burgos at860-906-5007.

About The CEUThe Continuing Education Unit (CEU) is a nationally recognized standard measure for continuing education activities. The CEU concept provides individuals with recogni-tion for their efforts to update or broaden their knowledgeor skills. Records of CEUs awarded provide a frameworkwithin which individuals can develop and achieve long-rangegoals. Progress toward such goals, at the individual’s own paceand possibly planned over a number of years, can be demon-strated and documented by official record of CEUs awarded.

One CEU measures 10 contact hours of participation in acontinuing education experience. A course identified with 3.0CEUs will meet for a total of 30 hours.

Refund PolicyContinuing Education Extension Fund Credit and Equivalent Non-Credit Developmental Courses — When the College cancels acourse, the student has the option of transferring into anothercourse within the same semester, or requesting a refund. Refundsare issued within 4 to 6 weeks. When a student drops a course bythe last regular business day of the college before the first meetingof the course, a full refund will be processed, except for the feesand non-refundable $20 application fee for credit courses. To dropa course, contact the Office of Continuing Education at 860-906-5130. Full or partial refunds are NOT issued after the last regular busi-ness day of the college before the first meeting of the course. Astudent may officially withdraw from a credit course any timeafter the first scheduled class, but before the end of the last day ofclass. The final examination day is not considered as a class day.Refunds are not issued to students who withdraw. To initiate thewithdrawal process, or for more information, contact the Coun-seling Office, at 860-906-5040.PLEASE NOTE: If you register for a course, you are responsiblefor payment whether or not you attend. Do not assume you willbe deregistered for a course if you do not pay. See above para-graph.

Credit-Free Courses — The College reserves the right to cancelcourses with insufficient enrollment. If a course you have regis-tered for is cancelled, you will be notified by phone and have theoption of receiving a full refund of fees or applying your coursefee to another credit-free course in the same semester. Refundstake at least 4 to 6 weeks. No refunds are issued for credit-freecourses unless you withdraw 3 business days before the first classmeeting, in writing or in person, to the Office of Continuing Edu-cation, 3rd Floor, 950 Main Street, Hartford, CT 06103.

VeteransThe federal government offers a wide variety of services toveterans through the Department of Veterans Affairs. The Col-lege is approved for training of veterans’ education benefits bythe Connecticut Department of Higher Education. See page34 for information on the Veterans Drop-In Center.Please contact Margaret Abraham, Veterans Counselor, at 860-906-5044, Room 208, for more information.

Senior CitizensTuition and some fees, including the registration fee, arewaived for persons 62 years of age or older. Special fees andtuition for Extension Programs and Courses (“Continuing Ed-ucation”) are not waived. Senior citizens currently enrolled will receiveregistration information in the mail. Seniors new to Capitalmust fill out an application at the 2nd floor Welcome Centerand then contact Marilyn Goodman at 860-906-5123 to com-plete the process.

general information

Special NeedsStudents who have special needs or who are disabled mustself-identify and provide documentation of their specific dis-ability to a counselor. This must be done at least 60 days priorto the start of the course. This will allow the College to makean effort to accommodate special needs students. Please callGlaisma Perez-Silva, the Student Disability Coordinator, at 860-906-5042 for additional assistance.

Tax Credits AvailableParents sending children to college, or adults continuing theireducation, may take advantage of the HOPE Scholarship taxcredit or the Lifetime Learning tax credit. A HOPE tax creditof up to $1,500 can be claimed for two years for each individ-ual enrolled at least half-time in higher education at an eligibleeducational institution, who has not yet completed his or herfirst two years of study. The credit is 100% of the first $1,000of payments for qualified tuition and fees, and 50% of the sec-ond $1,000. The Lifetime Learning tax credit is available for vo-cational, college, graduate and professional students, for adultswho want to upgrade their job skills or acquire new ones orpursue another course of study, and even for a student takingone course as long as it is job-related. Tax filers can claim a Lifetime Learning credit up to $1,000 -20% of the first $5,000 paid in qualified tuition and fees on orafter July 1. A taxpayer can claim only one Lifetime Learningcredit per tax year for the aggregate amount of qualified tu-ition and fees for those students in the family for whom noHOPE credit is claimed. There is no limit, however, on thenumber of years a taxpayer may claim the Lifetime Learningtax credit. To take advantage of the two credits, taxpayers mustsubmit IRS form 8863 with their federal tax return. For moreinformation, call the IRS Help line at 1-800-829-1040, read IRSpublication 970, or visit the Treasury Department’s website:http://www.irs.ustreas.gov

Emergency ClosingsIn the event of severe weather, power failure, or any other ex-treme or unusual circumstances, the College provides the fol-lowing television and radio stations with closing/delayedopening information:WFSB-TV - Channel 3WVIT NBC 30WTIC (1080 AM & 96.5 FM)WRCH (100.5 FM)WZMX (93.7 FM) and WDRC (1360 AM & 102.9 FM)The College’s main phone number (860-906-5000) and web-site (www.ccc.commnet.edu) will also have official emergencyinformation. Except under rapidly changing conditions, informa-tion on the status of day classes will be available by 6 a.m. andfor night classes by 3:30 p.m.

Course ContentThe material presented in each course is for information onlyand does not reflect the opinion of the College. The Collegeassumes no responsibility for how the material presented isused outside of the course.

Statement of ChangeThe text of this document does not constitute a contract. Thecollege reserves the right to make changes in the informatinonpresented.

Our Quality GuaranteeWe believe that lifelong learning is the key to personal andprofessional growth. Your satisfaction with the learning opportunities we offer is our most important goal! If for anyreason you are not completely satisfied, please call (860) 906-5130 and we will make it right.

Invest In Your Invest In Your

Future WorkforceFuture Workforce

Capital Crossroads to Careersis an innovative program at Capital Community College

designed to expose students to careers in business. Students

pursue completion of their As-sociate Degree while receiving

on-the-job training through paidinternships in your

organization.To learn about a successfulmodel recently launched in

conjunction with Travelers callthe Capital Crossroads to Careers Program Office at

(860) 906-5143.

53

54

staff Directory

Customer Information Center (860) 906-5130

Elaine Carlson

[email protected]

Damaris Torres

[email protected]

Olivia Fernandez

[email protected]

Staff Directory

Dean, Continuing Education,

Economic and Community Development

Linda Guzzo(860) [email protected]

Continuing Education

Nancy Caddigan(860) [email protected]


Gary Carra(860) [email protected]


Daniel J. Cave(860) [email protected]

Health Information Technology

Jo-Anne Leventhal(860) [email protected]

Nurse Aide & Allied Health

Ruth Krems(860) [email protected]

Capital Crossroads to Careers

Mary Nerbonne(860) [email protected]


Ryan Pierson(860) [email protected]

Capital Crossroads to Careers

Cathy Zizka(860) [email protected]

��

Course Number Course Title Date Time Cost

Out of County/Out of State Fees

Total Cost

Mail completed registration form and check or money order for full amount to:

Carroll Community CollegeBusiness Office CE1601 Washington RoadWestminster, MD 21157

Today’s Date _________________ Social Security Number __________________________________ Date of Birth (required) ____________________ I am 16 yrs. or older

Last Name ___________________________________________________ First Name ____________________________________________ Middle Initial _________

Home Address __________________________________________________________________ E-Mail Address ____________________________________________

City _______________________________________________ State ____________ Zip __________________ County of Residence ___________________________

Home Phone ( ) _____________________________ Business Phone ( ) ____________________________ Cell Phone ( ) _____________________________

Capital Community CollegeDivision of Continuing Education, Economic & Community Development

CREDIT-FREE REGISTRATION

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Course Number Course Title Date Time Cost

Out of County/Out of State Fees

Total Cost

Mail completed registration form and check or money order for full amount to:

Carroll Community CollegeBusiness Office CE1601 Washington RoadWestminster, MD 21157



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Signature (required) _________________________________________________________________

Charge to my:

Credit Card Number ___________________________________________________________________ CID# __________________________________________ Note: Your CID# is the last three digits in the signature box on the back of your credit card

Card Holder’s Name____________________________________________________________________ Credit Card Expiration Date _____________________________

Card Holder’s Billing Address (required) ________________________________________________________________________________________________________

Card Holder’s Signature _________________________________________________________________________________________________________________

For Office Use Only: Rec by ___________________________ Processor __________________________ Date ___________________ Phone Mail Walk-In FAX


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How Did You Hear About Us?

2011 Spring Catalog

Documents

Transcript of 2011 Spring Catalog