2011 Annual Report Of IMM
Transcript of 2011 Annual Report Of IMM
ISTANBUL
METROPOLITANMUNICIPALITY
HRS@MATK LDSQNONKHS@M LTMHBHO@KHSX
@MMT@K QDONQS
Economic development is
the backbone of Turkey's
ideal of an independent, self
contained, evermore stronger
and evermore prosperous
Turkey.
President
Prime Minister
From Mayor
DearCitizens,I feel honoured to have broken grounds through changinglocal management understanding for 8 years since we came into office. Together with distinguished members of municipal assembly; we, as Istanbul Metropolitan Municipality, experience the glory of serving for our city and presenting the activities we have performed.While preparing “Annual Report” we present to the publicevery year, we also give an opportunity for whoever isinterested in comparing our activities by means of showingthe progress we have made compared to previous years.Additionally, we have never forgotten our basic principle ofreviewing our history in this way we embarked for renderingmunicipal services with an understanding of modern qualitystandard. Accountability has always been a keystone of ourmanagement philosophy.By the nature of our mission, we believe that the activities wehave conducted by taking global understandings intoconsideration for enhancing life quality of Istanbul residentshave played an important role in taking our brand city one step forward.The ones who will review this book may easily find out the successful reflections of this statement which we adopted as a working principle: “Thinking globally, acting locally”.The most obvious indication in this regard is that we have been elected for the Presidency of United Cities and Local Governments (UCLG) which is an international organization. On the other hand, we realize suitability of City’s transport infrastructure and other services from praises taken from other countries. A new Istanbul emerges now. Our Campus project which will constitute the backbone of convention tourism, Third Bridge and Canal Istanbul will reach our city to unimaginable levels. However, we can easily express that we are also really assertive about protecting city’s historical values while performing all these projects. I would also like to state that we have spent 55 million dollar on Yenikapı Archaeological Museum Station activities. We are the municipality which has made the largest investment for archaeological activities in the world.
After our city which is a favourite destination for tourism, convention, exhibition, medical and significant sports activities with its qualified labour force has been awarded with the title of 2012 European Capital of Sports; we maintain our preparatory activities with our team for “2020 Olympic Games”, a target pointed by our Prime Minister. Our objective is 635 km for railway systems. It is of vital importance to carry out planning activities according to this data in a city where the daily rate of mobility is increased gradually. We have reserved a large amount of our efforts for transport services this year within the frame of this understanding. However, we particularly paid attention to the balanced distribution of our budget for all sectors under our responsibility. We made evaluations together with budget of next two years through considering Strategic Plan of our Municipality. We increased our expenditure budget to 7.250.000.000 TL and income budget to 6.350.000.000 TL through providing a supplementary appropriation of 550.000.000 TL. While the accrual rate of our expenditure budget exceeded 98 %’s, we realized our income budget with a rate of 112,96 % with a significant performance. We focused our objectives on sustainable future of Istanbul through protecting our entire service areas in the most accurate, economic and efficient use of the resources we have in line with our possibilities. You can see the details of all of our activities in the Annual Report for 2011. I would like to take this occasion to thank particularly our distinguished members of municipal assembly and employees of our Municipality working in various positions, who has supported me in all activities. I would also like to present my compliments and respect to all Istanbul residents always standing by us through realization of our services for a better Istanbul.
Table of Contents
COPYRIGHT
NAME: ISTANBUL METROPOLITAN MUNICIPALITY ANNUAL REPORT FOR 2011 Prepared by: IMM DEPARTMENT OF FINANCIAL SERVICES – DIRECTORATE OF STRATEGIC PLANNING
Category: ReportPage Designing- Printing: Pasifik Ofset
Page: 232Date of Publication: April 2012
Legal Basis: Laws no 5393 - 5216 and 5018
ISTANBUL
METROPOLITANMUNICIPALITY
Table of Contents
Evaluation ofCorporateAbilityAndCapacity
PerformanceInformation
GeneralManagement
12 206 214
Table of Contents
TransportationServices Management
HousingManagement
SocialSupportServices Management
Health Services Management
58 80 116 140
Table of Contents
Environment Culture Disaster Urban andManagement Services Public Management Management Order Management
150 170 182 192
GE
NERA
L MANAGEM
ENT
Legal Obligations andLegislation AnalysisCore Policies and
Priorities Objectives and Targets of the
AdministrationCorporate Structure Corporate PartnershipsPublic Relations
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
14General Management
General Management
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Changes in social, political and economic conditions have started influencing public administrations in the last quarter of the 20th century. This process gained momentum particularly economic depressions experienced in 1970’s in the world, changes in organizational theories, differentiation in competition understanding of private industry, advances in information and communication industry, emergence of civil society as a new actor and local administrations coming to the forefront compared to central administrations; and public administrations entered into the process of a rapid shell changing. In the light of such developments, major changes have acquired currency for structure, operation, function and presentation of public services. Such changes ensured that strict structures acquired flexibility; vertical structures turned into horizontal ones; confined structures became transparent, centralist structures transferred their authority and power to local ones; understanding of incontestability and immunity gave way to accountable structures. Furthermore, a new understanding where prescriptivism gave way to being citizen-oriented; approaches and principles such as quality, efficiency, effectiveness, reliability came into prominence for services gained strength in all structures rendering public goods and services. The title of General Management includes legal obligations and legislation analysis, core policy and priorities, objectives and goals, corporate structure, corporate cooperation and public relations. Within the context of corporate structure; corporate activities which will contribute to Istanbul residents directly or indirectly are included. In this regard; subjects such as strategic management, human resources management, management of financial resources, information systems management, corporate assistance services, property management, internal audit, inspection, law, corporate correspondence and archiving management as well as affiliate management are mentioned. While maintaining all of these activities, expenditure details of activities in the sector are included under the titles of sector and sub-sector classified in the report; and general management expenditures made for activities (stationery, toner, inventory purchases and consumable materials) are also included in “Table of General Management Sectoral Expenditures for Activity Year” excluding personnel expenses at the end of the page in this chapter.
16General Management
Legal Obligations and Legislation Analysis
There is a legal infrastructure upon which all services rendered by Istanbul Metropolitan Municipality which is a public organization are based. In this context, there are a number of legislation provisions regulating duties, powers and responsibilities of Istanbul Metropolitan Municipality; however, Metropolitan Municipality Law No 5216, Municipal Law No 5393 and Public Financial Management and Control Law No 5018 primarily play a determining role among them. Furthermore, many other regulations on municipal service areas and general municipal management are also direction indicators.
Basic duties, powers and responsibilities of metropolitan municipalities are as below according to the Article 7 of Metropolitan Municipality Law No 5216:
In consultation with the district and first-tier municipalities, prepare the metropolitan municipality’s strategic plan, annual goals, investment programs and, accordingly the budget.
In compliance with the environmental plan, and within the metropolitan municipality and adjacent areas, draw up or cause to draw up, and approve and implement, the master plan of every scale between 1:5,000 and 1:25,000; approve, either unchanged or with amendments, the implementation plans drawn up in compliance with the master plan by the municipalities located in the metropolitan municipality, and any amendments to such plans, as well as the municipalities’ plotting plans and land development rehabilitation plans, and monitor the implementation of such plans; and draw up or cause to draw up the urban implementation plans and plotting plans of district and first-tier municipalities which fail to draw up those plans within one year of the entry into force of the master plan.
Draw up and license land development plans, plotting plans of all scales, and all land development implementations in connection with the design, construction, maintenance and repair works as required by the metropolitan municipality’s statutory duties and services, and exercise the powers conferred on municipalities by the Law No. 775 dated 20.7.1966 on Squatter Houses.
Issue permits to and inspect businesses in zones built or operated by the metropolitan municipality, and businesses to be operated in zones under the metropolitan municipality’s responsibility.
Exercise the powers provided for in Article 69 and 73 of the Law on Municipality.
Draw up or cause to draw up and implement the metropolitan transport master plan; plan and coordinate transport and public transport services; designate the numbers, fares and schedules, timing and routes of any type of service and public transport vehicles that are operated on land, sea, water and rail ways, together with taxis; designate and operate or
cause to operate or lease the stops and vehicle parking spots on motorways, roads, avenues, streets, squares and similar places; carry out all works of traffic arrangement as assigned to the municipalities by laws.
Build or cause to build, maintain and repair squares, boulevards, avenues and main roads within the metropolitan municipality’s purview, impose obligations with regard to the buildings thereon in accordance with urban design projects; determine the sites where notices and advertisements are to be posted, and their shapes and sizes; and perform the tasks for the naming and numbering of squares, boulevards, avenues, roads and streets and the numbering of the buildings thereon.
Set up geographic and urban information systems..
In accordance with the principle of sustainable development, ensure the protection of the environment, agricultural land and water basins; plant trees; gather polluting businesses, recreational facilities and other businesses that have impact on public health and environment in specific places in the city; designate storage areas and sales points for building materials, scrap materials, and storage areas for excavated soil and rubble, sand and gravel, places for the sale and storage of wood and coal; take necessary measures to prevent environmental pollution in such areas and places and during transport; draw up or cause to draw up the metropolitan area’s solid waste management plan; except for the collection of solid waste at origin and the transport of such waste to the processing plant, provide services for the recycling, storage and disposal of solid waste and excavated soil, establish or cause to establish, operate or cause to operate facilities for the purpose; provide services concerning industrial and medical waste, establish or cause to establish, operate or cause to operate facilities for the purpose; collect or cause to collect waste from maritime vessels, treat such waste and make the necessary arrangements in this regard.
Issue permits to and inspect grade one polluting businesses, including foodstuff enterprises, establish and operate laboratories to test foodstuffs and beverages.
Provide municipal police services in areas under the metropolitan municipality’s authority and zones operated by the metropolitan municipality.
Build or cause to build, operate or cause to operate or license passenger and freight terminals and closed and open parking spaces.
Build, cause to build, operate or cause to operate social facilities serving the entire metropolitan area, regional parks, zoos, animal shelters, libraries, museums, sporting, leisure and recreational facilities and similar facilities; where necessary, provide amateur sports clubs with equipment and secure the requisite support; organize sports competitions between amateur teams and, by a resolution of the metropolitan assembly, reward athletes who showed outstanding performance or received first three places in competitions inside or outside the country.
Where necessary, build premises and facilities for health-care, educational and cultural services, carry out all forms of maintenance of and repairs to premises and facilities owned by public entities for such purposes and secure the necessary equipment for them.
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Ensure the conservation of cultural and natural assets, of the historical urban fabric and of areas and functions of historical significance to the town, carry out maintenance and repairs for the purpose and, where conservation is impossible, reconstruct them in their original form.
Provide metropolitan public transport services, and to this end, establish or cause to establish and operate or cause to operate such facilities, and issue licenses for public transport vehicles, including taxis and service buses, on land and sea within the metropolitan boundaries.
Provide water supply and sewer services and build or cause to build and operate the necessary dams and other facilities for the purpose; rehabilitate streams; market spring water and produced water.
Designate cemetery areas, build, operate or cause to operate cemeteries, and provide burial services.
Build, cause to build, operate or cause to operate wholesale food markets and slaughterhouses of all kinds; issue permits for, and inspect, private markets and slaughterhouses to be built on locations indicated in the land development plan.
In accordance with provincial-level planning, make metropolitan-level plans and other preparations relating to natural disasters; where necessary, provide other disaster areas with support in the form of equipment and supplies; provide fire-fighting and emergency services; designate production and storage locations for explosives and inflammable substances, inspect homes, businesses, recreational facilities, factories, industrial enterprises and public entities with regard to fire and other disaster prevention measures and issue the statutory permits in this respect.
Manage and develop health care centres, hospitals, mobile health care units and social and cultural services of all kinds for adults, elderly people, persons with disabilities, women, young people and children, and to this end, establish, operate or cause to operate social facilities, open vocational training and skills courses; cooperate with universities, colleges, vocational schools, public entities and civil society organizations in the provision of such services.
Install, cause to install, operate or cause to operate central heating systems.
Evacuate and demolish buildings that are liable to cause a disaster or that constitute danger to life and property.
On the other hand, there are a number of legislation provisions affecting Istanbul Metropolitan Municipality directly or indirectly and some laws influencing its services are given in the relevant table by their titles.
Table 1 Legislations on General Management
Resource. Department of Financial Services, 2011
Stamp Tax Law No 488Law No 657 on Civil CervantsTurkish Code of Obligations No 818Law No 2464 on Municipal RevenuesCode of Administrative Jurisdiction Procedure No 2577Law No 2821 on Trade UnionsLaw No 2822 on Collective Bargaining, Strike and Lock-out State Procurement Law No 2886Expropriation Law No 2942Law No 2946 on Public HousingValue Added Tax Law No 3065Right to Petition Law No 3071Law No 3473 on Destruction of Redundant Documents and Materials Law No 3628 on Financial Disclosure and Combating Bribery and Corruption Law No 3723 on Ratification of the European Charter of Local Self-GovernmentLaw No 4483 on Trials of Civil Servants and Other Public Officers Law No 4688 on Civil Servant Union Law No 4706 on Making Amendment on Assessment of Immovable Properties belonging to the Treasury and Value Added Tax LawTurkish Civil Code No 4721Public Procurement Law No 4734Law No 4735 on Public Procurement Contracts Law No 4759 on Provincial BankLabour Law No 4857 Right to Information Act No 4982 Law No 5018 on Public Finance Management and Control Law No 5070 on Electronic Signature Law No 5188 on Private Security ServicesLaw No 5216 on Metropolitan Municipality Law No 5434 on Retirement FundLaw No 5355 on Local Administrative Unions Municipality Law No 5393 Turkish Statistical Law No 5394Law No 5490 on Civil Registry ServicesLaw No 5502 Social Security Institution Law No 5548 on Public Institution (Ombudsman) Authority Law No 5747 on Establishing Districts within Boundaries of Metropolitan Municipalities and Amending Various LawsLaw No 5779 on Apportionments from General Budget Tax Revenues to Special Provincial Administrations and MunicipalitiesLaw No 6107 on Provincial Bank Incorporated Company Travel Allowance Law No 6245 Law No 6570 on Real Estate Rents Municipal Collection RegulationLocal Administrations Budget and Accounting RegulationLocal Administrations Vouchers RegulationRegulation on Procedures and Principles for Strategic Planning in Public AdministrationsRegulation on Annual Reports to be Prepared by Public Administrations Regulation on Working Procedures and Principles of Strategy Developing Units Governing Regulation for Service Procurement TendersLocal Administrations Reconciliation RegulationRegulation on Procedures and Principles to Follow for Public Services Presentation
Governing Regulation for Goods Procurement Tenders
18General Management
Table 3
Table 5
Table 2 Legislation on Housing Management Table 6 Legislation on Environmental Management
Table 8 Legislation on Urban and Social Order Management
Table 9 Legislation on Disaster Management
Legislation on Transport Services Management
Table 7 Legislation on Cultural Services Management
Table 4 Legislation on Social Support Services Management
Legislation on Health Services Management
Law No 3194 on Public WorksLaw No 634 on Property OwnershipLaw No 775 on Squatter HousingLaw No 1164 on Land Production and Utilization Law No 2863 on Protection of Cultural and Natural Property Law No 2873 on National ParksExpropriation Law No 2942Law No 2960 on Bosphorous Law No 2981 on Housing Amnesty Law No 2985 on Mass Housing Cadastry Act No 3402 Coastal Law No 3621 Law No 4708 on Construction Inspection Law No 5366 on Usage of Timeworn Historical and Cultural Real Property with Restoration and ProtectionLaw No 5543 on SettlementForest Law No 6831 Regulation on Implementation of Coastal Law
Law No 2560 on Establishment & Duties of Istanbul Water and Sewage Administration Environment Law No 2872 Law No 4628 on Electricity MarketLaw No 5627 on Energy EfficiencyKyoto Protocol for United Nations Framework Convention on Climate ChangeRegulation on Control of Solid WastesRegulation on Control of Hazardous WastesRegulation on Assessment and Management of Ambient NoiseRegulation on Assessment and Management of Air QualityRegulation on Orderly Storage of WastesRegulation on Control of Excavation, Construction and Ruin Wastes Regulation on Control of Water Pollution Regulation on Control of Air Pollution Caused by Heating Regulation on Control of Vegetable Waste Oil Regulation on Classification, Packaging and Labelling Hazardous MaterialsRegulation of Control of Solid WastesRegulation on Control of Hazardous WastesRegulation on General Principles of Waste ManagementRegulation on Incineration of Wastes Regulation on Discharge of Wastes Water into Sewage SystemRegulation on Control of Waste Battery and Accumulators Regulation on Control of Packaging Wastes Regulation on Control of Medical WastesRegulation on Waste Collection from Ships and Control of WastesRegulation on the Permits and Licences Required by Environment Law
Law No 775 on Squatter HousingLaw No 1380 on Water ProductsLaw No 1593 on Public Health Law No 1608 on Provisional Punishments to be given by Municipality Law No 2918 on Highway Traffic Law No 3572 on Licences for Opening and Operating Workplaces Law No 4077 on Consumer Protection Law No 4207 on Preventing and Control of Damages Caused by Tobacco Products Law No 4708 on Construction Inspection Turkish Penal Code No 5237 Misdemeanor Law No 5326 Law No 5957 on Regulating Commerce of Fruits & Vegetables and Other Goods with Enough Supply and Demand Level Regulation on Licences for Opening and Operating Workplaces Municipal Police Regulation
Law No 5902 on Organization & Duties of Disaster and Emergency Management Administration Law No 7269 on Measures and Assistance to Be Put into Effect Regarding Natural Disasters Affecting Life of General Public Regulation on Municipal Fire Department Earthquake Regulation Regulation on Protecting Buildings from Fire
Law No 2918 on Highway Traffic Law No 3645 on İETT (Istanbul Electric Tramway and Tunnel Enterprises)Law No 4925 on Highway Transport Istanbul Parking Regulation Highway Traffic RegulationRegulation for Metropolitan Municipalities Coordination Centres
Law No 2863 on Protection of Cultural and Natural PropertyLaw No 5366 on Usage of Timeworn Historical and Cultural Real Property with Restoration and Protection
Law No 5706 on Istanbul 2010 European Capital of CultureLaw No 5846 on Intellectual Property Rights
Law No 775 on Squatter HousingLaw No 2022 on attribution of an allowance for Turkish citizens 65 years and older needing assistance, being weak and aloneLaw No 2828 on Social Services and Child Protection InstitutionLaw No 2981 on Housing AmnestyLaw No 2985 on Mass HousingLaw No 3998 on Protection of CemetriesLaw No 5378 on Disabled People and on Making Amendments in Some Laws and Decree Laws Law No 5395 on Child ProtectionLaw No 5490 on Civil Registry ServicesLaw No 5706 on Istanbul 2010 European Capital of Culture5747 Law No 5747 on Establishing Districts within Boundaries of Metropolitan Municipalities and Amending Various LawsLaw No 5797 on Social Security and General Health InsuranceRegulation on Constructing Burial Places and Funeral Transport and Burial ProceduresRegulation on Swimming Water Quality
Law No 1593 on Public Health Law No 5179 on the Production, Consumption and Inspection of FoodLaw No 5199 on Protection of AnimalsLaw No 5510 on Social Security and General Health InsuranceLaw No 5996 on Veterinary Services, Plant Health, Food and Feed Regulation on Private Health Establishments that Diagnose and Treat Outpatients Regulation on Presentation of Domiciliary Care Services Regulation on Tobacco Dependance Treatment and Training Units Regulation on Biocidal Products
Resource. Department of Financial Services, 2011
Resource.Department of Financial Services, 2011
Resource.Department of Financial Services, 2011
Resource.Department of Financial Services, 2011
Resource.Department of Financial Services, 2011
Resource.Department of Financial Services, 2011
Resource.Department of Financial Services, 2011
Resource.Department of Financial Services, 2011
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Core Policies and Priorities
Core policies and priorities steering services, activities and projects of Istanbul Metropolitan Municipality have focused on realization of vision elements specified in Strategic Plan. It is of importance that other policies and priorities are in compliance with plan, program, policies and priorities of current legislation and central administration; and capacity building criteria for the relevant acquis during European Union harmonization process are also considered for determining other policies and priorities.
Istanbul Metropolitan Municipality adopts the principle of participatory and pluralistic democracy and efficiency in administration in accordance with the policies of central administration. Corporate philosophy of our municipality is to render services in a participatory, transparent, fair, reliable, efficient way of quality according to the fundamental principle of satisfying local services while reconciling local differences.
Core policies and priorities for vision elements are as below:
Protecting Unique Heritage of Istanbul
Istanbul Metropolitan Municipality focuses its attention on “protecting by use of” artefacts and places belonging to this heritage and on publicity activities in this regard for the purpose of reinforcing historical identity of the city while protecting and developing its natural, cultural and historical heritage.
Increasing Quality of Life
Ensuring urban transport in a faster, more comfortable, safer, cheaper and accessible way is the basis of our transport policy. In line with this basic policy, it is targeted to increase the share of public transport in urban transport, to increase utilization rate of railway systems and to increase the share of marine transport.
Projects and services conducted for creating a greener, cleaner and healthier environment where people are happy and enjoy life are presented to the city and citizens after being prepared in accordance with European Union norms, in an aesthetic, efficient, effective, quality and economical manner.
For ensuring that environment and its related issues remain on the agenda of public opinion and our people for longer; activities and events which will raise awareness of city residents on environment are pioneered, featured and supported.
Other elements of our environment policy include prevention of pollution of any kind before emerging, minimizing all pollutant parameters under the limit values accepted worldwide, conducting existing environmental plan practices in line with EU Environment Acquis; increasing the amount of active green area per person up to the level of world norms.
Basic policy for disasters is to prevent potential loss of life and property at the beginning by means of promoting, supporting and pioneering planning and construction of buildings and infrastructure systems and strengthening existing buildings in a way which will not be affected by disasters or which will be under minimum influence.
Activities for ensuring the sufficient quality and quantity of disaster response vehicles and equipment as well personnel responsible for disaster response are considered important and prioritized in order to provide sufficient, rapid and efficient response during disasters. In this context, special importance is attached to strengthening fire department in all aspects.
Training and information events as well as coordination activities for increasing the public and organizational awareness concerning actions to be taken in pre-disaster, disaster and post-disaster period are gained momentum and priority.
Protects on rehabilitation and/or disposal of unhealthy, insecure, unauthorised and unattractive construction zones included in the urban fabric and implementation of such projects are pioneered and supported through ensuring encouraging conditions and putting urban transformation projects into effect within the frame of Provincial Environmental Plan prepared with an integrated and multi-dimensional perspective with a provincial scale through considering Istanbul’s interaction with its vicinity and region, and sub-scaled plans to be prepared under the guidance of this environmental plan.
Bringing a multi-centred, functional structure in the city, ensuring its balanced improvement, pursuing protection-utilization balance for next generations in terms of natural resources utilization is another dimension of our planning and construction policy.
Our core priorities include creating healthy and secured life conditions for defenceless and disadvantaged groups, women, children and the youth for preventing barriers to their integration with urban life by means of providing economic and social advantages as well as education assistance; ensuring they become self-sufficient and enabling social balance and integrity through improving their life conditions.
Practices for incorporating all shareholders of the city including disadvantaged groups into decision making process for the city are being more common.
Attention is paid to improving and extending services related to social health and welfare.
Creating infrastructure to offer various sports facilities for every walk of life and presenting sports services with the organization of various events for this purpose is pioneered and facilitated.
Creating a system for conserving and handing existing cultural and art values down the next generations for the purpose of ensuring that culture and art take effect on life of national and international society by means of cooperation with all relevant
20General Management
Strategic Objectives Strategic TargetsSO1.1. Conducting infrastructure works which will enable planningSO1.2. Generalizing integrated planning approaches and practices SO1.3. Enabling urban transformation practicesSO1.4. Extending practices which will support urban aesthetics SO1.5. Enabling housing inspectionsSO1.6. Protecting natural, historical, cultural values in Bosphorous and making them suitable for public use SO2.1. Generalizing mass transport and enhancing its comfortSO2.1. Strengthening transport infrastructureSO2.3. Managing traffic effectively SO2.4. Extending environment-friendly transport services and projectsSO2.5. Reinforcing coordination among planning, projecting and implementation units SO2.6. Strengthening cooperation with shareholders in terms of transport services managementSO3.1. Enabling and generalizing services intended for disadvantaged groups SO3.2. Enabling and generalizing vocational courses and activities SO3.3. Enhancing accessibility for services in municipal facilities SO3.4. Transforming squatter houses on municipal parcels into regular living spaces SO3.5. Reinforcing cooperation with shareholders, volunteers in terms of social support services SO3.6. Increasing funeral and cemetery service level SO3.7. Strengthening coordination among social support service unitsSO4.1. Enabling and extending protective medical services SO4.2. Contributing to effective presentation of pre-hospital emergency care services SO4.3. Enabling and generalizing preventive medical services SO4.4. Contributing to efficiently combatting zoonosis diseases SO5.1. Generalizing environmental protection practices SO5.2. Ensuring waste managementSO5.3. Enabling and generalizing activities for renewable energy and energy efficiency SO5.4. Extending green areas SO5.5 Improving practices for preventing sea pollutionSO5.6. Reinforcing cooperation with shareholders in terms of environment management
SO6.1. Enhancing accessibility of cultural servicesSO6.2. Increasing awareness for diversity of cultural life of Istanbul SO6.3. Enhancing practices for protecting cultural and natural assets SO6.4. Ensuring cultural tourism activitiesSO6.5. Strengthening cooperation with shareholders in terms of cultural servicesSO6.6. Strengthening coordination between culture and publicity service units
persons, organizations and institutions and of introducing and Pioneer, Leader Municipalitypopularizing national and traditional art and culture globallywhile embracing international art and culture in Istanbul where Determining policies which will ensure realization of mission and culture and art, common heritage of humanity and an vision of our municipality in line with the principles of our international value turn into an heritage is the basis of our municipality; efficient and effective utilization from resources; national culture and art policy. ensuring financial discipline; offering public services in a more Other dimension of our culture policy includes raising efficient, effective and economic way of quality through making generations with qualifications and quality to embrace and dominant a result-oriented and performance based management understand Istanbul with its magical beauty, its entire cultural approach for realization of objectives and targets; improving heritage, its history and its mission toward bright future of cooperation and collaboration with sections and shareholders for humanity and to share such integration of values with which we render services are among prominent elements of our international community, and creating functional destinations. pioneering and leading municipal identity. Reinforcing our
position and identity through improving such elements is the A Sustainable World City basis of our corporate policy.
Any kind of contribution is tried to be ensured for making Istanbul a respectable, reliable, preferred, pacemaker world city Objectives and Targets of the Administration
to live, work, get education and make investment; and and for Objectives and targets of our administration are specified in our 5- turning the city into a centre of attraction for finance, technology and knowledge generation, culture, tourism and convention year Strategic Plan covering years of 2010-2014, which is activities by means of improving and featuring global, regional advantages and competitive capacity of Istanbul. approved by our Municipal Assembly.
ST1.Contributing to creating a liveable city through directing its social, economic and physical development with an understanding respectful for natural, historical and cultural heritage of the city
ST2.Developing economic, rapid, safe and comfortable transport service
ST3.Improving and extending support services for social requirements of city-dwellers
ST4.Contributing to development of life qualify in terms of health services in a sustainable way
ST5.Providing a sustainable and healthy environment
ST6.Contributing to protection, introduction of cultural heritage of the city and to flourishing its cultural life
Housing Management
Transport Services Management
Social Support
Services Management
Health ServicesManagement
Environment ServicesManagement
Culture Services
Management
Main Functions
20General Management
persons, organizations and institutions and of introducing and Pioneer, Leader Municipalitypopularizing national and traditional art and culture globally while embracing international art and culture in Istanbul where Determining policies which will ensure realization of mission and culture and art, common heritage of humanity and an vision of our municipality in line with the principles of our international value turn into an heritage is the basis of our municipality; efficient and effective utilization from resources; national culture and art policy. ensuring financial discipline; offering public services in a more Other dimension of our culture policy includes raising efficient, effective and economic way of quality through making generations with qualifications and quality to embrace and dominant a result-oriented and performance based management understand Istanbul with its magical beauty, its entire cultural approach for realization of aims and objectives; improving heritage, its history and its mission toward bright future of cooperation and collaboration with sections and shareholders for humanity and to share such integration of values with which we render services are among prominent elements of our international community, and creating functional destinations. pioneering and leading municipal identity. Reinforcing our
position and identity through improving such elements is the A Sustainable World City basis of our corporate policy.
Any kind of contribution is tried to be ensured for making Istanbul a respectable, reliable, preferred, pacemaker world city Objectives and Targets of the Administrationto live, work, get education and make investment; and and for
Aims and objectives of our administration are specified in our 5-turning the city into a centre of attraction for finance, technology and knowledge generation, culture, tourism and convention year Strategic Plan covering years of 2010-2014, which is activities by means of improving and featuring global, regional advantages and competitive capacity of Istanbul. approved by our Municipal Assembly.
MainFunctions StrategicObjectives Strategic Targets SO1.1. Conducting infrastructure works which will enable planning ST1. SO1.2. Generalizing integrated planning approaches and practices
Housing Management for natural, historical and cultural heritage of the city
economic and physical development with an understandingContributing to creating a liveable city through directing its social,
respectful SO1.4. Extending practices which will support urban aesthetics SO1.3. Enabling urban transformation practices
SO1.5. Enabling housing inspections SO1.6. Protecting natural, historical, cultural values in Bosphorous and making them suitable for public use SO2.1. Generalizing mass transport and enhancing its comfort ST2. SO2.1. Strengthening transport infrastructure Rendering economic, rapid, safe and Transport Services comfortable transport service SO2.3. Managing traffic effectively Management SO2.4. Extending environment-friendly transport services and projects SO2.5. Reinforcing coordination among planning, projecting and implementation units SO2.6. Strengthening cooperation with shareholders in terms of transport services management SO3.1. Enabling and generalizing services intended for disadvantaged groups ST3. SO3.2. Enabling and generalizing vocational courses and activities Social Support SO3.3. Enhancing accessibility for services in municipal facilities Services Management SO3.4. Transforming s uatter houses on municipal parcels into regular living spaces SO3.5. Reinforcing cooperation with shareholders, volunteers in terms of social support services SO3.6. ncreasing funeral and cemetery service level SO3. . Strengthening coordination among social support service units
Health Services ST4. SO4.1. Enabling and extending protective medical services
Management Contributing to development of life ualify in terms of health services SO4.2. Contributing to effective presentation of pre-hospital emergency care services in a sustainable way SO4.3. Enabling and generalizing preventive medical services SO4.4. Contributing to efficiently combatting zoonosis diseases SO5.1. Generalizing environmental protection practices SO5.2. Ensuring waste management Environment Services ST5. SO5.3. Enabling and generalizing activities for renewable energy and energy efficiency Management Providing a sustainable and healthy SO5.4. Extending green areas environment SO5.5 mproving practices for preventing sea pollution SO5.6. Reinforcing cooperation with shareholders in terms of environment management
SO6.1. Enhancing accessibility of cultural services
Culture Services ST6. SO6.2. ncreasing awareness for diversity of cultural life of stanbul Contributing to protection, introduction of cultural heritage SO6.3. Enhancing practices for protecting cultural and natural assets Management of the city and to flourishing its cultural life SO6.4. Ensuring cultural tourism activities SO6.5. Strengthening cooperation with shareholders in terms of cultural services SO6.6. Strengthening coordination between culture and publicity service units
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Strategic Objectives
Strategic Objectives
Strategic TargetsSO9.1. Planning and designing implementation demands in the most effective way SO9.2. Managing expropriation activities effectively SO9.3. Performing implementation demands in time and in line with project scope SO9.4. Developing implementation inspection standards SO9.5. Reinforcing cooperation with shareholders on infrastructure and implementation
Strategic TargetsSO7.1. Enabling inspections for social order SO7.2. Enabling environmental protection inspectionsSO7.3. Enabling urban aesthetic inspectionsSO7.4. Increasing and enabling activities intended for protection of customer rights SO7.5. Establishing an efficient system for monitoring inspection and implementation results SO7.6. Reinforcing coordination between inspection and implementation units SO7.7. Strengthening cooperation with shareholders and volunteers on inspection services SO8.1. Conducting preventive / mitigation activitiesSO8.2. Developing disaster response capacitySO8.3. Enhancing disaster response performanceSO8.4. Generalizing awareness practices for disasters SO8.5. Reinforcing coordination among disaster management unitsSO8.6. Strengthening cooperation with shareholders and volunteers on disaster
SO9.6. Enabling legal processes and increasing awaraness in this regard
SO10.1. Ensuring that risk-based internal control system is established and generalizedSO10.2. Establishing transparent financial management and reporting system with international standards SO10.3. Enabling information technology utilization in financial servicesSO10.4. Managing resources efficiently SO10.5. Managing real estate revenues efficientlySO10.6. Developing a service and solution oriented working understanding SO11.1. Improving level of service for information and communication systemsSO11.2. Developing and generalizing e-municipality applications SO11.3. Improving solution development processes through ensuring the participation of unitsSO11.4. Extending information technology utilization in corporate reporting processes SO11.5. Managing corporate decision making process efficiently and ensuring access to decisions SO12.1. Enhancing purchasing process efficiencySO12.2. Improving tender processSO12.3. Enhancing process efficiency for in house / external support services SO13.1. Determining and adopting strategic competences SO13.2. Conducting development programs in accordance with the strategic competences SO13.3. Developing a performance based working understandingSO13.4. Reviewing human resources processes and configuring them with strategic human resources understanding SO13.5. Establishing and extending recommendation system
SO17.8. Shaping corporate structure on the basis of process
SO14.1. Developing communication and publicity activities with "service oriented working approach"SO14.2. Conducting public relations activities efficiently with "service oriented working approach"
SO15.1. Developing systems to strengthen coordination with municipal companies
SO16.1. Contributing to development of international cooperationSO16.2. Contributing to increasing awareness levels of our shareholders about issues relevant with the European Union SO16.3. Increasing our capacity in terms of European Union projectsSO16.4. Developing cooperation in European Union harmonization processSO17.1. Improving and extending auditing and inspectionSO17.2. Conducting auditing and inspection efficiently and effectivelySO17.3. Efficiently inspecting implementation of corporate activities in compliance with legislation and procedure SO17.4. Developing and extending internal inspection systemSO17.5. Conducting internal inspection efficientlySO17.6. Enabling strategic management processSO17.7. Developing cooperation which will contribute to corporate development
ST09.Managing project designing and implementing processes in our main functions efficiently and effectively
ST7.Contributing to improvement and generalization of urban and social order
ST8.Developing disaster response and recovery capacity via efficient risk management
ST09.Managing project designing and implementing processes in our main functions efficiently and effectively
ST10.Managing our financial resources and assets in compliance with our understanding of sustainable service
ST11.Ensuring rapid access to accurate information on our service areas
ST12.Managing supply process efficiently and effectively
ST13.Developing "solution oriented" service with qualified employees
ST17.Improving our corporate structure and working methods with continuous development approach
ST14.Reinforcing the communication with our shareholders
ST15.Strengthening coordination and cooperation with our municipal companies
ST16.Reinforcing cooperation with shareholders
ST17.Improving our corporate structure and working methods with continuous development approach
ST17.
Project Designing and
Implementing Management
Urban and Social
Order Management
Disaster Management
Legal ProceduresManagement
Financial Resource Management
Information Management
Supply Management
Human ResourcesManagement
Public Relations andCommunication Management
Municipal companies Management
Foreign Relations Management
Auditing and Corporate
Inspection
Strategic Management
General Management Areas
Main Functions
Improving our corporate structure and working methods with continuous development approach
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General Management 22 MUNICIPAL ASSEMBLY
MAYOR'S OFFICE
COORDINATION OF TRANSPORTATION CENTRE
(UKOME)
DEPARTMENT OF INTERNAL AUDITING
EXE CUTIVE BOARD
SECRETARY DEPARTMENT OF
Deputy Secretary General
DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF
Deputy Secretary General
DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF DIRECTORATE OF EARTHQUAKE RISK
EDITORSHIP AND HEALTH AND SOCIAL MUNICIPAL POLICE CONCLUSIONS SERVICES
SUPPORT SERVICES HUMAN RESOURCES HOUSING AND URBAN MANAGEMENT AND AND EDUCATION DEVELOPMENT URBAN DEVELOPMENT
AĞAÇ A.Ș. BELBİM A.Ș. BELTUR A.Ș. BİMTAȘ A.Ș.
HALK EKMEK A.Ș. HAMİDİYE A.Ș. ENERJİ A.Ș.
İGDAȘ A.Ș. İMAR A.Ș.
BOĞAZİÇİ YÖN A.Ș. ȘEHİR HATLARI A.Ș. İSTİME A.Ș.
RESOURCE DEVELOPMENT AND
MUNICIPAL COMPANIES
İSBAK A.Ș. İSFALT A.Ș. İSPARK A.Ș. İSTAÇ A.Ș. İSTON A.Ș. KİPTAȘ A.Ș. OTOBÜS A.Ș. KÜLTÜR A.Ș. SAĞLIK A.Ș. SPOR A.Ș. ULAȘIM A.Ș. UGETAM
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23
MAYOR ISTANBUL EXECUTIVE BOA RD
CONSULTANTS
INFRASTRUCTURE COORDINATION CENTRE (AYKOME)
INSPECTION BOA RD
GENERAL
LEGAL CONSULTANCY
Deputy Secretary General
Deputy Secretary General
DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF
Deputy Secretary General
DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF PUBLIC WORKS
DEPARTMENT OF DEPARTMENT OF ENVIRONMENT DEPARTMENT OF SURVEY TRANSPORTATION PROTECTION AND INFORMATION FIRE BRIGADE
AND PROJECTS CONTROL TECHNOLOGIES
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
DEPARTMENT OF MEDIA AND PUBLIC REAL ESTATE & FINANCIAL CULTURE AND SOCIAL PURCHASING
RELATIONS EXPROPRIATION SERVICES AFFAIRS
General Management 24
Strategic
Objective
Strategic
Corportate Structure
Managing project designing and implementing processes in our main service areas efficiently and
DISTRIBUTION OF ASSEMBLY MEMBERS ACCORDING TO PARTIES
PARTY NUMBER
AK PARTY 178+1
CHP 112 INDEPENDENT 5
SP 2 HAS PARTY 2
MHP 1 TOTAL 301
Objective 9.ffectively Mayor of Istanbul Metropolitan Municipality is the head of assembly. The assembly meets for 5 days on the second week of
Strategic
Objective 10
Strategic
Managing our financial resources and assets in compliance with our understanding of sustainable service
Ensuring rapid access to accurate information on our
each month and announces a month it will determine as a
vacation.
Figure 1. Istanbul Municipal Assembly
Objective 11 service areas
Strategic Rendering "solution oriented" service with
Objective 13ualified employees
Strategic Strengthening coordination and cooperation
Objective 15 with our municipal companies
Strategic Improving our corporate structure and working
Objective 17methods with continuous development approach
Organizational Structure Municipal administration consists of municipal assembly, executive board and mayor according to Municipal Law No 5393. An arrangement parallel with this structure is also prescribed in
Metropolitan Municipality Law No 5216.
Istanbul Municipal Assembly
The Istanbul Municipal Assembly is the decision-
making body of Istanbul Metropolitan Municipality. Metropolitan Mayor is the head of the Municipal Assembly.
The Istanbul Municipal Assembly is formed through
delegating assembly members directly elected by the public for
district municipal assemblies at a rate of one fifth depending
upon their rank of election. Mayors of district municipalities
within the boundaries of Metropolitan Municipality are natural
members of the Assembly. Number of assembly members is 301.
Istanbul Municipal Assembly
Chairman of the
Assembly
Dr. Kadir TOPBAŞ
1st Deputy Chairman 2nd Deputy Chairman
Ahmet SELAMET Göksel GÜMÜŞDAĞ
Assembly Clerks
Ahmet Hamdi GÜRBÜZ
Abdullah KÜÇÜKOĞLU
Fatih EREN
Özlem TEKE
İbrahim BULUT
Semra YAŞAR
Hatice SIRAÇ
Gülver ERDEM
Erdal BİRER
Medet Cüneyt UĞUR
Assembly Meeting
25
Municipal Assembly takes decisions for internal organizations such
as decisions for specifying general service policies and strategies
like approving strategic plan and annual reports, determining
budget and performance criteria as well as creating and changing
municipal personnel positions within the scope of permanent staff.
Privileging on behalf of municipality, deciding to corporatize
associates or increase their capital, approving loans is
among tasks of Municipal Assembly.
The unions of which Istanbul Metropolitan Municipality is a
member according to the Article 18 of Municipal Law No 5393 are
listed below.
t Union of Municipalities of Turkey
t Union of Municipalities of the Marmara Region t
Union of Municipalities of the Bosphorus
t Union of Municipalities of the Goldern Horn t
Turkish Healthy Cities Association
t Union of Historical Towns
t Union of Turkish World Municipalities
According to the Article 15 of Metropolitan Municipality Law No
5216, standing commissions are established in the assembly with
the participation of members to be determined from
political party groups and of independent members. It is
obligatory to establish
t Housing and Public Works Commission, t
Environment and Health Commission, t
Plan and Budget Commission,
t Education, Culture, Youth and Sports Commission, t
Transport Commission.
In 2011, the standing commissions established in the assembly
include commissions on Law, Tariff, Map, EU and Foreign Relations,
Social Services and Public Relations, Fundamental Rights,
Agriculture Forestry and Rural Services, Family and Women’s
Problems, the Disabled, Urban Economy and Professional
Chambers, Infrastructure Resident and Urban Renovation, Tourism
and Art, Earthquake and Natural Disaster.
Graphic 1. Decisions Taken in the assembly
3.170
3.085
2.929 2.828
2.682
2007
Graphic 2. Motions Transferred to IBB Mayor' Office by Assembly Member
243 255 254
156
2008 2009
2010 Resource. Department of Editing and Conclusions, 2011 2011
Activities conducted by our Directorate include consummation
of files in the process of turning proposals into resolutions,
designating the agenda and notifying assembly members of the
designated agenda in time via various means, act of writing,
publishing and distributing reports; transcription of minutes,
writing resolutions and delivering them to Governor’s Office
within legal period, contributing to operation of assembly in
terms of procedures.
Executive Board
The executive board consists of five members elected
with secret ballot for one year among Municipal assembly
members under the presidency of Mayor of Metropolitan
Municipality as well as five members to be chosen by the major
among heads of departments including a secretary general, a
head of financial services department.
Executive board delivers opinions to Municipal Assembly
through examining strategic plan and budget, takes decisions of
expropriation and auction; concludes punishments as a result of
inspections and the Bosphorus zoning implementations; implements assembly resolutions on purchasing, selling and
swapping real estates and functions as a high discipline
commission.
Figure 2. Executive Board
Chairman
Mayor of Istanbul
Metropolitan
Municipality
SECRETARY GENERAL
Assembly Assembly Assembly Assembly Assembly
Member Member Member Member Member
2008 2009 2010 Head of Financial Head of Housing Services Dep. and Urban Dev.
Dep. of Editing and Head of Real Conclusions Estate Dep.
Resource. Department of Editing and Conclusions, 2011 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management 26
Graphic 3. Executive Board Conclusions
3.928
2.203
1.375
759 1.095
Auction Decisions (As per Law No 2886)
Executive Board conclusions
2.280 2.319 2.517
1.394 768
Resource. Department of Editing and Conclusions, 2011
Table 11 Changes in Organizational Structure
Type 2007 2008 2009 2010 2011
Deputy General Secretaries 5 5 5 5 5
Heads of Departments under Secretary General 1 1 1 1 1
Heads of Department 20 20 20 20 19
Directorates under Deputy Secretary Generals 1 1 1 1 2
Directorates 81 81 81 81 82
Resource. Department of Editing and Conclusions, 2011
Table 10 Distribution of Executive Board Decisions According to Their Subjects
Subject
Expropriation Decision
Auction Decision (land sales, leasing, flat for land method, right usufruct, etc.)
The Bosphorus Housing Implementation Decisions
Decisions to Demolish
Inspection Decisions (cash fine, commercial cease and desist order, cancel of allocations etc.) Other
Decisions (high discipline executive board decisions, vehicle sales and leasing, budget and auditing,
premium payment for civil cervants)
TOTAL
When executive board decisions taken in 2011 are reviewed, it is
seen that decisions are mostly about auctions. Auction decisions
taken mostly for conducting sales procedures of properties
belonging to our Municipality brought significant revenues in
our Municipality.
When the distribution of committee decisions are examined, it is
seen that expropriation files increasing in parallel with the
investments of our Municipality are intensive with the number of
543 totally.
Another prominent aspect of decisions is the decisions taken to
utilize housing inspection authority which is not performed by
district municipalities entitled to the Metropolitan Municipalities
according to the Article 11 of Law No 5216. In this context, 8 files
have been concluded.
Hierarchical Structure An 8-grade hierarchical structure including mayor, secretary
general, deputy secretary generals, head of departments,
managers, deputy managers, chiefs, civil servants and
employees exists in Istanbul Metropolitan Municipality. Head of
departments are responsible for tactical processes and
managers are responsible for operational processes. Mayor,
Secretary General, Deputy Secretary Generals, Municipal
Assembly and Executive Board constitute top management and,
in other words, high level administration where strategic
decisions are taken and relevant implementing instructions are
given. There is one Secretary General, 5 Deputy Secretary
Generals, 1 Legal Counsel, 1 Head of Inspection Board,
1 Head of Internal Auditing Unit, 19 Heads of Department
and 82 Managers.
2008 2009 2010 2011 Number Percent (%) Number Percent (%) Number Percent (%) Number Percent (%)
753 34,18 581 25,05 649 25,79 543 18,85
458 20,79 859 37,05 676 26,86 930 32,29
77 3,50 88 3,79 74 2,94 129 4,48
60 2,72 105 4,53 23 0,91 8 0,28
623 28,28 400 17,25 664 26,38 889 30,87
232 10,53 286 12,33 431 17,12 381 13,23
2.203 100 2.319 100 2.517 100 2880 100,00
Resource. Department of Editing and Conclusions, 2011
Infrastructure Coordination Centre (AYKOME)
Istanbul Metropolitan Municipality incorporates an infrastructure
coordination centre which meets under the presidency of the
Mayor of Metropolitan Municipality or the person assigned by the
Mayor with the participation of the representatives from public
institutions and organizations specified by the regulation as well
as representatives from private institutions and ensures rendering
infrastructure services in coordination. Mayors of district
municipalities within the boundaries of Metropolitan Municipality
can participate as member in coordination centre for discussing
issues regarding their own municipality. Additionally,
representatives from vocational institutes (higher authority for
chambers if any) in the capacity of public institutions may be
invited to the meetings of Infrastructure Coordination Centre
depending upon the items in the agenda and their opinions are
taken in this regard.
Transport Coordination Centre (UKOME)
Transport Coordination Centre (UKOME) including representatives
from the relevant public institutions and organizations ensures
that any type of transport services within the boundaries of
Istanbul Metropolitan Municipality is rendered in complete
coordination and high level assessments are made in terms of
transport, traffic and public transport.
INVE
STIG
ATIO
NR
ESU
LTIN
SPEC
TIO
N
27
Inspection Board Legal Consultancy Inspection Board conducts inspection, research, Legal Consultancy protects interests of Istanbul Metropolitan
control and investigation of any kind concerning personnel in municipal Municipality by means of bringing lawsuits before legal
units and their affiliates as well as municipal companies on behalf of authorities on behalf of Istanbul Metropolitan Municipality or Istanbul Metropolitan Municipality.
In-house training seminars of one day in a month are generally
held for the purpose of training inspectors and ensuring that they
follow current legislations. Eight training activities are performed in
following proceedings and enforcements against and for the
Municipality. Furthermore, it presents legal opinions upon the
requests of administrative units of the Municipality.
2011.
Table 12 General Information on Inspection Board
2007 2008 2009 2010
Total Number of Inspectors 70 66 66 63 Number of Disciplinary Inspections 17 8 12 9 Average Time for Inspections (Work Days)
Table 16
Lawsuits Brought by IBB
Lawsuits Brought against IBB
Number of Execution Files Initiated by IBB 2011
Number of Execution Files against IBB 60
Number of Legal Opinion for Relevant Units 1
Legal Procedures Conducted
2007 2008 2009 2010 2011
1018 747 971 662 559
3798 3165 4949 5187 3862
745 644 616 587 459
976 805 848 912 761
122 74 53 78 67
Resource. Legal Consultancy, 2011
75 75 75 75 25
Resource. Inspection Board, 2011
Table 13 Files for Investigation - Enquiry and Inspection
2007 20082009 2010 2011
Transferring from Previous Year 128 75 70 80 52
Starting in the year 437 514 635 655 515
TOTAL 565 589 705 735 567
With report for Investigation - Research- Preexamination 473 506 552 660 479 With ongoing Investigation - Research - Bailment - Preexamination 37 53 81 75 70 With report of Investigation 17 8 12 9 1 Submitted to Public Prosecution Office - - - 2 1 To Disciplinary Official 11 4 - 1 - To Discipinary Committee 3 2 - - 1 To High Disciplinary Committee 1 2 2 - - With ongoing Investigation 34 26 - - - Concluded in the Year 490 514 624 660 497 Transferring to Next Year 75 75 81 75 70
Resource. Inspection Board, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Envi
ronm
ent
Tra
nsp
ort
C
onst
ruct
ion
Tech
nolo
gy
Food
Ser
vice
E
nerg
y
General Management 28
Municipal Companies
Municipal companies of Istanbul Metropolitan Municipality are
legal entities of private law established according to Turkish
Commercial Act (TCA) No 6762 and the provisions of relevant
legislation with respect to the authority entitled by the Municipal
Law. Administration and inspection of these companies is also
subject to the provisions of TCA and relevant legislation. Bodies of
the companies consist of general board (TTK art.360-398),
executive board (TTK art. 312-346), inspectors (TTK art.347-359).
There 24 companies carrying out business activities under and as an associate of Istanbul Metropolitan Municipality and 12.092 people are employed in these companies. These companies are active in 7
different sectors.
Table 17
Sector Company
İGDAŞ
ENERJİ A.Ş
İSTAÇ A.Ş
AĞAÇ A.Ş
ULAŞIM A.Ş
İSTANBUL ŞEHİR HATLARI A.Ş.
İSPARK A.Ş.
İST. OTOBÜS A.Ş.
KİPTAŞ
İSFALT A.Ş.
İSTON A.Ş.
BİMTAŞ
İMAR A.Ş.
İSBAK A.Ş.
BELBİM A.Ş.
KÜLTÜR A.Ş.
UGETAM A.Ş.
SAĞLIK A.Ş.
SPOR A.Ş.
BOĞAZ İÇİ KONUT A.Ş.
İSTİME A.Ş.
İST. HALK EKMEK A.Ş.
HAMİDİYE A.Ş.
BELTUR A.Ş.
Business Activities of Companies
Subject of Activity
Conducting natural gas distribution activities in accordance with Law No 4646 and the relevant legislation.
Establishing, managing and having Fuel oil/LPG sales and service stations as well as their appurtenant facilities established and managed; conducting
activities for recycling or disposing wastes and residuals of petrol or other organic/inorganic materials; establishing production facilities of any kind for
producing electricity energy; exporting and importing natural gas.
Collecting, transferring, separating, carrying, recovering, disposing domestic, medical and solid wastes, managing final filling areas, establishing and
managing facilities for disposal of wastes.
Engages in infrastructure and superstructure works of park, garden, coppice forests, recreation areas, social facilities, roads, pavements; landscaping;
designing architectural projects; supplying, producing, exporting, importing, selling and purchasing any type of flowers, artificial flowers, grass,
seeds, trees, ornamental plants and landscaping accessories.
Rendering underground and ground railway transporting services.
Rendering marine mass transporting and shipping services via mass transport vehicles of any kind at regional/ national level
Constructing, managing and having constructed any kind of outdoor, indoor, underground and above ground parking lots, multi-storey car parks at home and abroad.
For the purpose of satisfying mass transport requirement at regional/national level; rendering, having rendered, managing and having managed mass
transportation services via any kind of mass transport vehicles, tube tunnel and tunnel operation services, service transporting, urban tourism
transportation, minibus-midibus and taxi transportation services on airway and highway (excluding ground railway systems).
Building mass housing estates, project designing and making commitments for mass housing in order to ensure a planned and healthy urbanization.
Manufacturing and paving asphalt of any kind and establishing any type of facilities for manufacturing purposes.
Producing ready mixed concrete and concrete elements as well as urban furniture of any kind; rendering contracting, engineering, commercial services in this regard.
Rendering project designing, survey, consultancy, control services and performing contracting works for the purpose of ensuring planned urbanization.
Performing contracting works and any kind of construction works; building, contracting residences, trade centres, car parks etc.; establishing cooperation,
business partnership and consortium of any kind; contracting for public works as well as construction of public and private buildings of any kind.
Establishing and managing any type of telecommunication system, rendering telecommunication services of any kind through utilizing these
systems, establishing infrastructures for any kind of transportation and traffic services, rendering services through utilizing these infrastructures. Project
designing, manufacturing, trading, managing works and services for any kind of information processing, electronic devices providing automatic and
semi-automatic access and right of use as well as for charging, accrual and control systems; developing hardware and software systems; performing
maintenance for computer systems of any kind; rendering training and consultancy services.
Rendering advertisement and introduction services regarding cultural arts, products and services.
Rendering services of vocational and technical training, accredited test, calibration, personnel briefing, product certification and examination for all
sectors of energy primarily including natural gas sector according to national and international norms. Conducting R&D and engineering activities in
this regard. Carrying out activities for inspection, consultancy, non destructive examination, plan, project, feasibility services and energy efficiency.
Establishing and managing any type of medical clinics, nursing houses, clinics, medical centres, dispensaries, health houses, medical
consultancy centres, day care nurseries, hospitals, nurseries, rehabilitation centres, diagnosis and treatment centres, dialysis centres,
addiction treatment centres, imaging centres, medicine warehouses and similar facilities for personal and social health.
Establishing, managing and having any kind of sport facilities established and managed and organizing sports events of any type. Rendering
professional management, administration services for mass housing managements, mass housing areas as well as detached and complex
workplaces primarily including mass housing estates.
Rendering services of information, communication, printing, publishing, web broadcasting and telecommunication as well as advertisement, introduction, marketing and organization services.
Manufacturing, distributing and establishing essential units for distribution in order to satisfy any kind of flour and bakery products as well as
regular, cost-effective, healthy bread of high quality.
Manufacturing and searching for spring, stream and well water as well as artesian wells, mineral water and sparkling mineral water;
establishing facilities for such purpose; prepare them for consumption through treating and packaging water produced in such facilities.
Managing any kind of hotel, motel, restaurants of any class, camping, holiday villages and similar tourism facilities.
Resource. Department of Resource Development and Municipal Companies , 2011
For
Soc
ial P
urpo
ses
Cultu
ral S
ervi
ces
Hea
lth S
ervi
ces
Oth
er
Urb
an &
Soc
iety
Support
Em
erg
ency
Res
pons
e
29 Table 18
COMPANY
AĞAÇ A.Ş.
BELBİM A.Ş.
BELTUR A.Ş.
BİMTAŞ A.Ş.
BOĞAZİÇİ YÖN. A.Ş.
HAMİDİYE A.Ş.
ENERJİ A.Ş.
İHE A.Ş.
İMAR A.Ş.
İSTIME A.Ş.
OTOBÜS A.Ş.
ULAŞIM A.Ş.
ŞEHİR HATLARI A.Ş.
İGDAŞ
İSBAK A.Ş.
İSFALT A.Ş.
İSPARK A.Ş.
İSTAÇ A.Ş.
İSTON A.Ş.
KİPTAŞ
KÜLTÜR A.Ş.
SAĞLIK A.Ş.
SPOR A.Ş.
Revenues-Expenditures and Investments of Companies in 2011*
Revenues (TL) Expenditures (TL) Realized
Budgeted Realized Budgeted Realized Investments (TL)
198.334.250 164.741.559 187.697.693 156.580.569 1.471.536
70.585.264 70.024.092 69.777.350 64.353.942 1.548.328
95.966.394 67.399.351 95.773.794 66.241.297 4.036.904
50.897.100 22.809.588 45.505.796 38.484.199 358.282
5.910.968 6.694.423 4.972.400 5.491.752 -
49.732.284 45.538.441 48.674.494 45.060.774 3.017.933
109.812.041 114.978.155 108.213.996 106.423.612 -
134.596.285 116.531.903 128.919.722 108.508.017 7.193.323
18.585.714 3.449.312 3.082.321 1.388.091 -
10.297 1.398.456 300.445 -
49.842.375 29.620.340 50.500.711 27.374.342 5.595.000
327.185.745 328.652.955 322.263.166 319.891.410 110.392.594
71.155.293 65.620.493 91.073.857 94.253.638 2.954.611
2.909.212.223 3.732.179.039 2.824.621.153 3.445.776.350 100.395.241
79.413.105 74.191.634 76.369.579 71.887.514 441.493
375.000.000 306.440.838 323.104.045 265.063.174 249.655
107.949.450 108.015.122 105.222.836 97.419.922 6.078.231
250.053.999 261.479.892 245.040.472 259.616.366 8.378.258
211.008.036 107.893.300 192.963.497 106.997.040 1.646.947
860.024.169 585.810.496 502.522.182 389.025.163 6.415.121
127.983.561 116.184.569 123.784.724 108.934.614 1.524.314
121.729.049 113.861.295 120.982.518 111.185.634 -
73.650.183 70.697.348 84.604.102 71.105.858 2.691.887
end of the projects. Maintenance and repair procedures for such
vehicles are performed by the companies winning the service auction.
Premises
Service premises and office premises are assessed separately in
terms of review of Istanbul Metropolitan Municipality premises.
Diversity of services render by the Municipality and necessity of
rendering services extensively in a large area may be described as
the most significant factor determining the requirements for
premises. Due to unique characteristics of services such as fire
department, municipal police, parks & gardens, health, social
support facilities, library and theatre, departments and units
rendering such kind of services are organized outside the main
service premises. While satisfying the requirements of services for
premises, the most suitable method among purchasing, leasing or
constructing is preferred. For locations with no licence for
constructions or zoning, prefabricated structures are utilized
temporarily.
Table 20 Service Premises
Premise
Category Number
UGETAM A.Ş. 21.876.000 19.436.494 21.559.358 15.302.146 -
TOPLAM 6.320.503.488 6.532.260.935 5.778.628.221 5.976.665.869 264.389.658
Resource. Department of Resource Development and Municipal Companies , 2011
*Figures of revenues and expenditures in this table are figures from provisional income
statement.
Physical Structure
Vehicles
Istanbul Metropolitan Municipality supplies vehicles in two
different ways. First of these is leasing method via service
procurement; the second is direct purchasing. Approximately 70%
of existing vehicles in use are official vehicles of the municipality.
Furthermore, vehicles in the capacity required by the projects
conducted under Istanbul Metropolitan Municipality are supplied
via service procurement and such vehicles are returned back at the
Table 19 Vehicle Type and Property Status
Vehicle Type Official Leased Total Percent
Environmental Cleaning Vehicles 100 0 100 2,58%
Road Maintenance and Repair Vehicles 78 0 78 2,02%
Cranes and Tow Trucks 42 0 42 1,09%
Construction Vehicles 147 2 149 3,85%
Fork lift 18 2 20 0,52%
Tanker 121 12 133 3,44%
Passenger Car 167 641 808 20,88%
Pick-up 16 4 20 0,52%
Truck and Lorry 445 147 592 15,30%
Fire Fighting and Rescue Vehicles 224 0 224 5,79%
Fire Fighting Support Vehicles 87 0 87 2,25%
Fire Fighting Aircraft 8 0 8
Premise Type
Almshouse
Old Age Asylum
House for the Young and Children
Centre for Children and the Young
Soğanlık Life Complex
İSMEM
İSMEK
Public Relations (White Desk)
Social Facilities
Women Coordination Centre
Sports Facilities
Centres for the Disabled
Summer Camp for the Disabled
Social Help Centres
Cultural Centre
Library
Museum
Art Gallery
Theatre Scenes
Theatre Workshops
Water Products Market Complex
Fruit & Vegetable Market Complex
Domiciliary Care Unit
Women and Family Health Centre
Imaging Centres
Medical Centres
Corporate Physicians
Physgological Counselling Centre
Animal Treatment Policlinic
Temporary Animal Care Houses
AKOM
Emergency Rescue Situation
Fire Station
28
2
2
1
1
4
228
16
15
2
33
22
1
2
11
13
4
2
12
10
1
2
4
34
3
3
7
10
1
3
1
3
Area (m2) 152.000 17.603
28.466
1.313
2.050
251.526
109030
1135
161.948
1.872
608.567
16.286
60.000
11.582
75.670
11.651
1.790
1280
17.000
1.500
27.000
374.000
710
6.051
355
2.709
206
2.468
551
23.712
4.000
690
Ambulance
Tractor
Funeral Vehicles
Bus- Minibus
Vehicle Equipment
TOTAL
0,21% 49 0 49 1,27% 5 0 5 0,13%
118 97 215 5,56%
193 257 450 11,63%
890 0 890 23,00%
2708 1162 3870 100,00%
Resource. Department of Financial Services, 2011
84 Logistic Support Centre 1 Lodging 59
Guest House 3
Bayrampaşa Supply Warehouse 1
Bayrampaşa Discharge Warehouse 1
Cendere Discharge Warehouse 1
Topkapı Traffic Training Park 1
210.824 38.000 34.493
1.009.420
12.100
3.820
9.000
6.500
Resource. Department of Financial Services, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management 30
Table 21 Administrative Premises
User Unit Total Area (m2) Total Office Area (m2) Auditing Action Plan". For the purpose of maintaining process
Department of Internal Auditing 1st
Legal Consultancy
Inspection Board
Department of Media and Public Relations
Department of Information Technologies
Directorate of Bosphorus Housing
Department of Environment Protection and Control
Dep. Of Earthquake Risk Management and Urban Development
Department of Support Services
Department of Real Estate and Expropriation
Department of Survey and Projects
Department of Public Works
Department of Housing and Urban Development
Department of Human Resources and Education
Department of Fire Brigade*
Directorate of Resource Development and Municipal Companies
Department of Culture and Social Affairs
Department of Financial Services
Directorate of Parks and Gardens
Department of Health and Social Services
Department of Purchasing
Department of Transportation
Department of Editorship and Conclusions
Department of Municipal Police
TOTAL
*indicates the entire zone of occupation.
MANAGEMENT AND
400 350
902 452
1500 1100
2.266 1.131
2550 1550
1997 1524
11.420 6347
1560 1400
27.623 1.125
3.050 2.306
5.350 2.355
2561 2351
5783 3843
2982 1.894,06
215.514 58.126
1300 450
18.891 4218
2350 2272
6945 6945
61.096 13.389
20.202 4.550
263.928 12.980
5.108 1.380
18.012 2.327
681.790 134.365
Resource. Department of Financial Services, 2011
analysis activities, initiated for enhancing efficiency and
effectiveness of services rendered, within a system and of
protecting currency of processes; "Process Updating Flow Chart"
and "Process Updating Instructions" were prepared and put into
effect. Updating activities will be regularly performed every year
according to these instructions and changes will be entered into
IBB Corporate Process Management System.
Performance Program
In accordance with the activities of Strategic Plan for the period
of 2010 - 2014, performance program for 2012 was prepared
and approved by IBB within the activity term of 2011.
Departments were informed about the performance program for
2012 and guidelines were prepared in this regard. Performance
Targets and Indicators of Departments as well as their activities
for such targets were collected via "Investment Monitoring
System" present in IBB Intranet medium. Afterwards, activities for
informing departments, determining performance indicators,
finalizing performance reports of expenditure units were
conducted by means of organizing workshops. Administrative
performance program was also prepared within the scope of
such activities.
Performance reporting is conducted for the purpose of INTERNAL AUDITING SYSTEM
STRATEGIC MANAGEMENT Within the framework of Public Financial Management and Control
Law No 5018, Municipal Law No 5393 and Metropolitan
Municipality Law No 5216, Istanbul Metropolitan Municipality
maintains its activities for strategic plan, performance program,
performance based investment and service working schedule as
well as annual report which includes performance reporting as
required by its new public management understanding
emphasizing such points as:
Reinforcing policy and strategy development capability,
Developing performance-based budgeting practices with a
strategic understanding based upon objectives and targets,
Enhancing sensitivity to the requirements of people getting
service in terms of presentation of public services,
Developing and extending practies within the scope of
accountability principle.
Process Management "Process Analysis" activities initiated within the body of Istanbul
Metropolitan Municipality were completed in a way that covers the
entire organization at the end of March, 2011. "Main Service Areas"
processes and "General Management Area" processes which
support such main service areas were analysed and defined within
the scope of this activity. Improvement areas were determined as a
result of analyses; such improvements were reported as project
suggestions and included for monitoring in the second "Internal
determining and evaluating to what extent targets specified in
the performance program are achieved and of creating
background for taking new decisions accordingly. Data
constituting input for performance reports are collected and
processed electronically. Performance reports are prepared
annually and quarterly within a year. Corporate administrative
performance report prepared at the end of the year is published
together with annual report.
Performance Based Investment and Service Schedule
Performance Based Investment and Service Schedule is prepared
in order to plan and monitor investments and services planned
to be performed by departments within a year in coordination
and in accordance with the requirement priorities of the citizens
through considering 9th Development Plan, Medium Term Plan
and regional plans and through efficient and effective use of
public resources in line with the budget.
Investment and service recommendations received from District
Municipalities and department of Istanbul Metropolitan
Municipality were subject to detailed investigations and
assessments through favouring maximum contribution to
realization of strategic objectives and targets listed in Strategic
Plan for the period of 2010-2014 and their possibility for
performance-based budgeting; Performance Based Investment
and Service Schedule for 2012 was prepared and approved by
the Istanbul Municipal Assembly. Investment and
service projects were monitored separately. Expenditure and
realization status from the beginning of implementation year to
the end of the period and during the
31
period for each investment project is reported. Additionally,
investment projects implemented through using external loan are
also monitored in a similar manner.
Data Management and Briefing Activities Activity and resource information which may be required by
Mayor’s Office and managers at various administration positions is
collected from relevant department every month and an
information note is prepared and submitted to the managers.
INTERNAL CONTROL SYSTEM
Internal Control Medimum Improvement Activities
Internal Control System and the First Internal Control Action Plan
Period for the Municipality is re-arranged in accordance with Public
Financial Management and Control Law No 5018 as well as public
financial management system, international standards and
European Union practices and it is aimed to create an efficient
internal auditing system based upon risk management which
covers all financial and non-financial processes under each public
organization.
Accordingly, 18 standards and 79 general conditions necessary for
these standards were determined through Public Internal Auditing
Standards communique published in Official Gazette with the date
of 26.12.2007 by Finance Ministry. COSO Internal Auditing Model
with a common area of usage both in private sector and public
sector in developing countries was taken as a basis while
determining such standards. Additionally, INTOSAI (The
International Organisation of Supreme Audit Institutions)
Guidelines for Internal Control Standards for Public Sector and
European Union Internal Control Standards were taken into
consideration for legislation arrangements.
Activities for establishing an internal control system in line with
Public Internal Control Standards under the body of public
institutions were initiated in accordance with the guidelines
published by General Directorate of Budget and Financial Control,
Finance Ministry. Our Municipality initiated its internal control
activities with Istanbul Metropolitan Municipality Public Internal
Control Standards Harmonization Action Plan covering the period
of 01.07.2009 and 30.06.2011. Harmonization action plan
development reports for six-month periods were created within
the scope of guidelines specified in the plan period
Corporate Second Internal Control Action Plan Period
The period of the first internal control harmonization action plan
was completed as of 30.06.2011 within the Fiscal Year for 2011. The
Second Internal Control Action Plan (İKEP 02) covering the period
between 01.11.2011 and 31.12.2014 and Action Plan Process Based
Monitoring Program were prepared by our Municipality and put
into effect with the approval of higher administration on 16.11.2011 after being sent to Finance Ministry.
For the Second Internal Control Action Plan Activities; weighted
positions of areas including Financial Services, Human Resources and
Internal Auditing are featured for internal control system.
Furthermore, the significance of common qualified activities in this
area were tried to be featured for extending standardizati , in-
house harmonization and internal control culture.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
t Important actions which were listed in the First Internal Control Action
Plan but not completed were transferred to the new internal control
action plan.
t Improvement recommendations determined as a result of process
analyses activities performed by the Municipality were taken into the
new action plan. Therefore, a better plan perspective based upon
corporate processes and concrete findings, and reflecting the existing
situationwas created.
t Action plan format given in the annex of Public Internal Control
Standards Harmonization Action Plan Guidelines published by the
Finance Ministry was developed in line with the corporate requirements.
t Action Plan Process Based Monitoring Program was created for
monitoring internal control actions specified in new plan with more
analytic methods. It was aimed to report development reports for
actions to higher administration with three-month periods.
While Corporate Second Internal Control Action plan which was
put into effect as of 16.11.2011 was announced to all
departments, coordination activities were maintained to conduct
actions in line with this plan.
EX-ANTE FINANCIAL CONTROL
Regulation for Principles and Procedures on Internal Control and
Ex-ante Financial Control was published in the Official Gazette
with the edition number of 26040 (3rd duplication) with the date
of 31.12.2005 on the basis of Articles 55, 56, 57 and 58 of Public
Financial Management and Control Law. Ex-ante Financial Control
is described in this regulation as below: "Control of the financial
decisions and transactions of the public administrations related to
the revenue, expenditure, assets and liabilities concerning their
compliance with the budget, budget item, available appropriation
amount, expenditure program, financing program of the
administration, the central government budget law and other
financial legislation provisions and in terms of the utilization of the
resources in an effective, economic and efficient manner."
The task of ex-ante Financial Control is defined to be performed
under two stages including ex-ante financial controls to be
conducted by Disbursement Units and Financial Services Unit
separately within the framework of management responsibility of
administrations;
168 (one hundred sixty eight) commitment files and contract
drafts within the limits specified in the Article 17 of the Regulation
for Principles and Procedures on Internal Control and Ex-ante
Financial Control were subject to ex-ante financial control. After
reviewing auction documents, ex-ante financial control opinion
letters were submitted for a total of 168 (one hundred sixty eight)
auction documents including 30 (thirty) goods purchasing, 68
(sixty eight) service procurement work and 70 (seventy)
construction work.
Within the framework of the Article 19 of the Regulation for
Principles and Procedures on Internal Control and Ex-ante
AG
E
General Management 32
Financial Control, 25 (twenty five) appropriation warrant
processes were subject to ex-ante financial control before being
submitted to the approval of Municipal
Assembly, Executive Board and Mayor’s Office for 2011 and
opinion letters were presented for all such processes.
Personnel cadre distribution statements and amendments in
such statements, personnel travelling card lists, temporary
workers’ positions statements, supplementary payment
statements and contracted personnel number and contracts were
examined within the scope of relevant legislation provisions and
opinion letters were submitted accordingly.
INTERNAL AUDITING Risks for described processes were defined by internal auditors
during auditing activities; controls were designed for reducing
such risks and the data prepared as a risk control matrix was
shared with managers of the audited units. In this scope, 13
system auditing activities and 153 risks were defined; 120
findings including 69 findings with higher significance and 178
recommendations were made. Information showing the risk for
audited processes, detected findings and number of
recommendations is included in this table. While monitoring
activities for agreed findings and recommendations are still in
progress, actions taken or to be taken will be based upon
monitoring reports. Table 22 Audited Processes and Risk Numbers as well as Number of Findings and Recommendations
HIGHLY SIGNIFICANT RISK FINDING
Istanbul Metropolitan Municipality personnel consist of civil
servants, contracted personnel and workers. As of December 31,
2011; 6428 civil servants including 387 contracted artists, 2.274
contracted personnel and 4876 workers including 25 temporary
workers; a total of 13578 personnel render services in the
Municipality. Thus, 47,34 % of total personnel consists of civil
servants, 16,75 % of them is contracted civil servants and 35,91 %
of them is workers.
Graphic 4. Proportional Distribution of Personnel by Employment Types (%)
%44,9 %47,34
%42,5 %43,6 %44,30 %40,2 %39,6
%37,6 %38,90 %35,91
%19,9
%16,8 %16,8 %14,9 %16,75
2007 2008 2009 2010 2011
Civil Servants
AUDITED PROCESSES
Process of Maintaining Licencing Procedures for Infrastructure Tranche Activities
Process of Licencing Passenger Terminals as well as Outdoor - Indoor Car Parks
Process of Licencing Medical and Public Workplaces belonging to IBB
Process of Licencing Fuel oil, LPG and CNG Stations
Process of Licencing First Class Non-sanitary Enterprises
Process of Waste Management and Waste Recovery
Process of Holding Inventory of Real Estates
Making Valuation for Real Estates
Process of Planning Human Resources
Enabling In-house Lateral and Vertical Communication
Sharing Activities and Projects of Units under the Municipality
Rendering Services for Utilization of Mass Transport Vehicles for the Disabled
Performing Training Needs Analysis and Determining Priorities
FINDING NUMBER NUMBER NUMBER OF SUGGESTIONS
NUMBER
8 10 4 10 18 11 4 12
20 11 4 11
22 9 2 10
19 17 5 24
6 6 5 18
13 14 14 14
8 8 8 9
7 10 3 10
18 8 8 28
7 6 6 18
1 1 1 1
6 9 5 13
Resource. Department of Internal Auditing, 2011
Contracted Personnel Resource. Department of Human Resources and Education, 2011
Worker
Istanbul Metropolitan Municipality employs its personnel in
accordance with its corporate policy and priorities. In this regard, it
is primarily aimed to create a younger and more dynamic employee profile through reducing averages of age for the
personnel and to perform more efficient activities in this way.
Average of age is reduced thanks to retirement of employees with
higher average of age and employment of younger personnel for
their vacant positions. Young, dynamic and highly educated
employees meeting experienced employees under the same roof
and working together for the same objectives contribute to the
corporate performance.
Graphic 5. Personnel Averages of Age by Employment Types
42,3 43,05 43,78 HUMAN RESOURCES MANAGEMENT
Istanbul Metropolitan Municipality conducted and implemented
detailed human resources planning by years in order to supply
human resources which can perceive alteration in the outer world
where alteration and transformation is experienced rapidly and
which will contribute to ensure that Istanbul reaches its deserved
position in the race among cities to the utmost.
In this sense, significant steps have been taken toward the
objective of creating a structure which is in much more
interaction with prominent national and international universities
where scientific knowledge is processed intensively, establishing
dynamic communication channels with its shareholders; in short,
internalizing all requirements of new management
understanding.
41,6 38,8 39,5
27,7 28,9
2007 2008 Civil Servant
41,39 38,7 39,29
31,81 31,27 19,7
2009 2010 2011
37,13
Contracted Personnel Resource. Department of Human Resources and Education, 2011
Worker
33
Ensuring highly educated personnel employment for rendering
better service for Istanbul dwellers constitutes the basis of
personnel supplying policy of Istanbul Metropolitan Municipality.
Accordingly, it is preferred that personnel to be employed have at
least associate degree or bachelor’s degree. It is aimed with such
policy to supply qualified personnel who are required by our
Municipality departments and to enable and contribute to
implementation of internal control system more efficiently.
Graphic 6. Proportional Distribution of Civil Servant Personnel
by Their Educational Degree (%)
%51,2
%49,2 %48,7 %43,3 %47,80
Graphic 8. Proportional Distribution of Worker Personnel by Their
Educational Degree (%) Primary Education Secondary Education University (Associate- Bachelor's Degree)
%71,9 %70,9 %70,6 %70,6 Postgraduate
%49,26
%45,59
%23,8 %24,0 %24,5 %24,6
%4,2 %4,6 %4,4 %4,30
%40,1 %41,6
%5,5 %5,2 %5,3
%47,2 %43,40 %42,8
%5,5 %4,20 %4,60 %4,2
%0,4 %0,4 %0,4 %0,36 %4,71 %0,4
2007 2008 2009 2010 2011
Resource. Department of Human Resources and Education, 2011
Graphic 9. Proportional Distribution of General Personnel by
Their Educational Degree (%)
%40,0 %4,4
2007 2008
Primary Education
Secondary Education
University (Associate-Bachelor's Degree)
Postgraduate
%4,0 %1,7
2009 2010 2011
Resource. Department of Human Resources and Education, 2011
%35,1 %32,5 %35,2
%30,0 %32.7%32%33 %31,4 %30,3
%35,80 %38,70
%31,20 %29,70
%17,20
Graphic 7. Proportional Distribution of Contracted Personnel
by Their Educational Degree (%)
%80,3
%2,4 %2,1
2007 %0,2 2008
Primary Education Secondary Education
%2,9
%0,10 %3,20 %3,30 %0,10
2009 2010
%77,3 %76,3 %76,0 %76,20 University (Associate-Bachelor's Degree) Postgraduate
2011 Resource. Department of Human Resources and Education, 2011
When distribution of employees of Istanbul Metropolitan
Municipality by their service classes in 2011 is reviewed; it is seen
that 40,6 % of the personnel is employed in general administration
%17,7
%13,7
%4,0 %2,0 %2,9 %2,0
2007 2008
Primary Education
Secondary Education
University (Associate-Bachelor's Degree)
Postgraduate
%17,0 %16,70 %16,10
%6,7 %7,30 %7,70
2009 2010 2011
Resource. Department of Human Resources and Education, 2011
services class, 20,5 % is employed in technical services class, 1,7 % is
employed in medical services class, 0,7 % is employed in attorney
services class, 0,3 % is employed in regional services class, 0,3 % is
employed in supplementary services class and 36,0 % is employed
in worker status.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management 34 Table 23 Distribution of Personnel by Classes
Contracted
Classes Civil Servant Personnel Worker Total Percent (%)
Attorney Class 62 30 - 92 0,7
Religious Class 37 - - 37 0,3
Educational Class 3 - - 3 0,0
General Administration Class 4918 581 - 5499 40,6
Medical Class 180 46 - 226 1,7
Technical Class 1166 1.617 - 2783 20,5
Supplementary Class 41 - - 41 0,3
Worker (Without any Class) - - 4876 4876 36,0
Total 6.407 2.274 4.876 13.557 100
Without Cadre 21 - - 21 -
GRAND TOTAL 6.428 2.274 4.876 13.578 100
Resource. Department of Human Resources and Education, 2011
Civil Servant personnel include 1.167 women and 5.261 men;
contracted personnel include 716 women and 1.558 men; worker
personnel include 308 women and 4.568 while total number of
personnel consists of 2.191 women and 11.387 men.
Graphic 10. Proportional Distribution by Personnel Employment
Types and Genders (%)
%83,0 %93,8
%68,5
%17,0 %31,5
%6,2
Civil Servant
Women Contracted Men Personnel Worker
Resource. Department of Human Resources and Education, 2011
Personnel Procedures
A total of 348 firemen including 258 with secondary education
degree, 40 with associate degree and 50 with bachelor’s degree
were employed in order to satisfy fireman requirement in 2011. 250
persons were also employed according to their KPSS (Public
Personnel Selection Exam) scores by OSYM (Student Selection and
Placement Centre) in 2011.
An exam for change of title was made in our Municipality on the
basis of "Regulation on Promotion and Change of Title for Local
Administrations’ Personnel" in 2011. The exam for 64 vacant
positions was made by Anadolu University and 39 personnel
became entitled to change their titles.
Personnel performance evaluations are made twice in a year within
the scope of Competency Based Performance Evaluation Directive
which is used for evaluating civil servant and contracted personnel.
According to civil servant personnel evaluations for civil servants in
2011, 575 personnel was awarded with performance bonus in the
first half of the year while 501 personnel was entitled to have this
bones in the second half.
68 persons were employed under the Society Interest Working
Program which continued in 2011.
334 children and a total of 315 (including 27 workers, 288 civil
servants) personnel benefited from Day Nursery and Kindergarten
School Services.
303 foreign mission assignment procedures as well as relevant visa
processes, travelling allowances and daily subsistence allowances
procedures and file tracking processes were performed in 2011.
A total of 1074 students benefited from the opportunity of
apprenticeship in Istanbul Metropolitan Municipality in 2011
consisting of 774 university students and averagely 300 high
schools students in each month including 311 students in the 1st
and 2nd months, 308 students in the 3rd, 4th and 5th months, 288
students in the 9th and 10th months and 286 students in the 11th
and 12th months of the year.
On-Duty Training
Various on-duty training activities are conducted for the
personnel working at various positions in different departments of
our Municipality for the purposes of contributing to their
adaptation to work and personal development, enhancing their
efficiency, increasing their adaptation capability for new
technologies and developments, enhancing their knowledge of
legislation on personnel rights, providing the opportunity for them
to know main duty areas in the municipality better, teaching
team working techniques, increasing their self-confidence and
working motivation and also for preparing them for higher
positions.
While a total of 1897 hour on-duty training activities were hein
this regard during 2011, 27.781 personnel benefited from such
activities.
Such activities increased in number in 2011 with the addition of
certificate training, out of province training, candidate civil servant
training, manager training and worker training activities.
In-ServiceTraining
35
Graphic 11. Distribution of Realization of Expenditure Budget for
Table 24
Legislation Trainings for Personnel
Vocational Speciality Trainings for Personnel
Personal Development Trainings for Personnel
Trainings for Municipal Policemen
English Trainings
Orientation Trainings
TOTAL
On-Duty Training
2008 2009 2010 2011 Time Number of
Time Number of Time Number of Time Number of (Hour) Attend. (Hour) Attend. (Hour) Attend. (Hour) Attend.
344 701 482 1319 304 1365 138 852
- - - - 1498 4586 315 1643
- - - - 176 616 174 1168
1290 853 180 60 - - 411 8544
- - 80 20 - - 208 54
- - 320 398 - - 81 1226
1634 1554 1062 1797 1978 6567 1.897 27.781
2011 by Expenditure Types
%1.44
%16.88 %8.37
%19.46 %9.54
%3.28
%5.34
%35.69
Resource. Department of Human Resources and Education, 2011
* 1 person was re-listed in the table for each section of training activities in 2011. Therefore, number of
attendants is higher compared to other year figures. Particularly, Orientation Trainings, Candidate Civil Servant
Trainings and Municipal Policemen trainings increased the number of attendants.
MANAGEMENT OF FINANCIAL RESOURCES
Descriptions for Results of Budget Practices and Basic Financial Statements
While Istanbul Metropolitan Municipality Expenditure Budget was
predicted to be 6.700.000.000 TL and Revenue Budget was
anticipated to be 5.800.000.000 TL at the end of 2011 fiscal year,
Expenditure Budget reached the number of 7.250.000.000 TL with a
supplementary appropriation of 550.000.000 TL and Revenue
Budget reached the amount of 6.350.000.000 TL. Budget for the
year 2011 where the difference between Revenue and Expenditure
Budgets was balanced with Deficiency / Surplus Financing
Statement was approved by the Municipal Assembly to
be 7.250.000.000 TL in total.
Expenditure Budget Table 25 Expenditure Budget for 2011 and Realization (TL)
Budget Realization
Eco. Share in Share in Realization
Code Type of Expenditure Rate
Resource. Department of Financial Services, 2011
Metropolitan Municipality continues rendering services primarily
including transportation and railway systems in lots of areas
constituting a comprehensive range of investment-service from
health to sports, from infrastructure to cultural events, from parks &
gardens to urban transformation projects and cultural activities
with the principle of rendering services with the same quality for
any point in the city and of satisfying requirements and
expectations of Istanbul and Istanbul residents at the maximum
level in a way of quality. In this regard, while expenditure budget
for 2011 was 7.250.000.000 TL; it reached the amount of
7.112.092.143 TL with a realization percentage of 98,10%.
Analyses of expenditure budget on the basis of economic
classification are as below:
While a total amount of 721.768.184 TL was reserved for the items
of Personnel Expenditures and State Premium Payments for Social
Security Institutions, the budget for these two items was realized
as 697.954.566 TL. The share of these expenditure items in total
expenditure budget realization percentage is 9,81 %.
Expenditure Item for Purchasing Goods and Services includes
expenses such as domiciliary care services, women health centres, Amount
1 Personnel Expenditures 610.705.800
2 State Premium Payments for Social Security Institutions 111.062.384
3 Expenditures for Purchasing Goods and Services 1.430.319.252
4 Interest Expenditures 233.536.915
5 Current Transfers 380.080.515
6 Capital Expenditures 2.605.318.610
7 Capital Transfers 678.219.268
8 Loaning 1.200.757.256
9 Reserve Appropriation 0 TOTAL 7.250.000.000
Total (%) Amount Total (%)
8,42% 595.414.422 8,37% 97,50%
1,53% 102.540.144 1,44% 92,33%
19,73% 1.384.147.703 19,46% 96,77%
3,22% 233.536.915 3,28% 100%
5,24% 379.347.879 5,34% 99,81%
35,94% 2.538.128.556 35,69% 97,42%
9,36% 678.219.268 9,54% 100%
16,56% 1.200.757.256 16,88% 100%
0% 0 0% 0%
100% 7.112.092.143 100% 98,10%
Resource. Department of Financial Services, 2011
alms house unit, social services, maintenance and repair of
premises, housing and urban development activities, fire brigade
expenses, services for parks, gardens and green areas, collecting,
transferring and recovering solid wastes, graveyard services,
environmental protection services, vocational skills and training
courses, city theatres, children festivals, concerts for public, library
and museum services, culture centres, cleaning for roads,
avenues, passages, cleaning and arranging coasts and beaches,
urban transformation projects. While a budget of 1.430.319.252 TL
was reserved for Expenditure Item for Purchasing Goods and
Services in 2011, a realization of 1.384.147.703 TL was achieved. A
budget of 265.817.777 TL was reserved for current expenditures
included in expenditures for purchasing goods and services such
as electricity, water, communication expenses, travelling
allowances, representation and publicity expenses, maintenance
and repair expenses, and 246.967.740 TL of it was realized. The
share of expenditures for goods and services together with such
expenses in total expenditure budget realization percentage is
19,46 %.
Interest Expenditures are an expenditure item in which internal
and external credit interest payments our municipality is loaned
for are tracked. While a budget of 233.536.915 TL was allocated to
this expenditure item, a realization of 233.536.915 TL was
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management 36
achieved. The share of interest expenditures in total
expenditure budget realization percentage is about 3,28 %.
As required by our social responsibility; Current Transfers item
Revenue Budget
Table 26 Revenue Budget for 2011 and Realization (TL) )
consists of real and cash reliefs for our low-income citizens, aids
for victims of various natural disasters experienced both within
the borders of Istanbul and our country and out of the
boundaries of our country, aids for organizations and
associations such as Association for Combating Tuberculosis,
Alms House (Darülaceze), Turkish Red Crescent Association,
membership fees for both national and international unions,
Partnership Interest for the Provincial Bank and payments made
for Olympic Games Preparation and Organization Committee.
While a budget of 380.080.515 TL was allocated to current
transfer item in 2011, a realization of 379.347.879 TL was
achieved. The share of this expenditure item in total
Type of Revenue
01 Tax Revenues
03 Enterprise and Property Revenues
04 Collected Donations and Aids
05 Other Revenues
06 Capital Revenues
09 Rejection and Returns (-)
TOTAL
Budget Realization
Share in Share in Realization
Amount Total(%) Amount Total (%) Rate
102.350.000 1,61 117.018.236 1,63 114,33
377.556.000 5,95 448.727.350 6,26 118,85
29.962.000 0,47 80.239.697 1,12 267,80
4.892.559.000 77,05 5.159.997.370 71,93 105,47
950.610.000 14,97 1.484.764.849 20,70 156,19
3.037.000 0,05 -117.607.998 1,64
6.350.000.000 100,00 7.173.139.504 100,00 112,96
Resource. Department of Financial Services, 2011
expenditure budget realization percentage is about 5,34%.
In terms of Capital Expenditures, integrity between investments
and services was tried to be ensured in 2011; actions in line with
the principles of effectiveness and cost-efficiency were taken
while considering the elements of benefit and expenditure.
While a budget of 2.605.318.610 TL was reserved in 2011 for the
Capital Expenditures including the investment expenses such as
subway investments, interchanges, crossover roads and viaduct
constructions, asphalt works, stream improvements, avenue
arrangements, beach arrangements, highway tunnels, traffic
and road organization works, lighting systems, maintenance,
repair and environmental arrangement for graveyards,
maintenance and repair for green areas, construction of indoor
sports halls for schools, construction, maintenance and repair
works for sport complex, construction of culture and
convention centres, marine transporting structures; this budget
was realized as 2.538.128.556 TL. The share of capital
expenditures almost all of which is in the capacity of capital
expenditures in total expenditure budget realization
percentage is 35,69 %.
Capital Transfers Item consists of transfers conducted for the
purpose of financing capital expenditures which are in the
capacity of investments of municipal companies and district
municipalities. While a budget of 678.219.268 TL was allocated
to capital transfers in 2011, a realization of 678.219.268 TL was
achieved. The share of this expenditure item in total
expenditure budget realization percentage is 9,54 %.
While Loaning Item consists of capital increases of companies
under our municipality and loans made for municipal
companies and a budget of 1.200.757.256 TL was reserved for
this expenditure item in 2011 and 1.200.757.256 TL of it was
realized. The share of this expenditure item in total expenditure
budget realization percentage is 16,88 %.
Graphic 12. Distribution of Realization of Revenue Budget for 2011
by Revenue Types
%1.64 %1.63 %1.12
%6.26
%20.70
%71.93
Resource. Department of Financial Services, 2011
While the revenue budget in 2011 was 6.350.000.000 TL, it reached the
level of 7.173.139.504 TL with a realization rate of 113 %.
According to economic classification, our revenue budget consists
of 5 main revenue items including Tax Revenues, Enterprise and
Property Revenues, Collected Donations and Aids, Other Revenues
and Capital Revenues.
Tax Revenues consist of Announcement and Advertisement Tax,
Entertainment Tax, Fire Insurance Tax and duties. While a total of
102.350.000 TL was estimated for tax revenues in the budget of
2011, collection of tax revenues reached the level of 117.018.236
TL by year-end and a realization percentage of 114 % was
achieved.
Enterprise and Property Revenues consist of revenues for good
sales, service revenues, corporate profits and rental revenues.
While a total of 377.556.000 TL was estimated for Enterprise and
Property Revenues in the budget of 2011, collection of this income
item reached the level of 448.727.350 TL by year-end and a
realization percentage of 119 % was achieved.
Collected Donations and Aids consist of treasury grants, donations
and aids collected from various organizations and individuals. A
budget of 29.962.000 TL was estimated for this revenue item, a
realization rate of 268 % was achieved through generating an
income of 80.239.697 TL by year-end.
37
The most significant percentage (72 %) among total revenues
belongs to the item of Other Revenues including allocations
obtained from general budget tax revenues, allocations taken
from organizations, interests and penalty revenues. While an
income of 5.159.997.370 TL was generated by year-end from the
item of Other Revenues which was estimated to be 4.892.559.000
TL in the budget of 2011, the budget was realized with a rate of
105 %.
Capital Revenues consist of sales revenues for movable and
immovable properties. While an estimation of 950.610.000 TL was
made for this revenue type in the budget of 2011, a realization
rate of 156 % was achieved through generating an income of
1.484.764.849 TL.
Economic Statement for Deficiency/ Surplus Financing Istanbul Metropolitan Municipality Revenue Budget for 2011 was
determined to be 6.350.000.000 TL, while its Expenditure Budget
was specified to be 7.250.000.000 TL. The difference of
900.000.000 TL was shown in the table below for "Deficiency /
Surplus Economic Classification."
Table 27 Economic Classification of Financing for 2011
Budget Realization TL
Internal Debt -132.145.956 -326.966.129,10
Other Obligations -132.145.956 -326.966.129,10
Provincial Bank 7.250.483 142.586.255.68
Utilization 90.000.000 227.284.311,15
Payment -82.749.517 -84.698.055,47
From Other Banks -139.396.439 -469.552.384,78
Utilization 670.000.000 350.000.000,00
Payment -809.396.439 -819.552.384,78
External Debt 1.032.145.956 589.233.745,89
Other Obligations 1.032.145.956 589.233.745,89
Foreign Banks 1.032.145.956 589.233.745,89
Utilization 1.268.612.050 799.103.054,46
Payment -236.466.094 -209.869.308,57
GRAND TOTAL 900.000.000 262.267.616,79
Payments for Loans
A total amount of internal and external loans for credits used from
internal and external financing sources for projects conducted
and in progress by Istanbul Metropolitan Municipality is
5.132.619.572 TL as of 31 December 2011. 1.028.117.935 TL of this
amount consists of internal loans with a term of 2018 to Domestic
Banks and Provincial Banks, while 4.104.501.637 TL consists of
external loans with a term of 2028.
A total payment of 1.347.656.684 TL was made for internal and
external loans in 2011. A total of 1.036.068.529 TL of this amount
is internal loan including the capital of 904.250.440 TL and its
interest of 131.818.089 TL; while a total of 311.588.155 TL of this
amount is external loan including the capital of 209.869.309 TL
and its interest of 101.718.846 TL.
Table 28 Repayments for Internal and External Loans in 2011(TL)
Capital Interest TOTAL
Internal Loan 904.250.440 131.818.089 1.036.068.529
External Loan 209.869.309 101.718.846 311.588.155
TOTAL 1.114.119.749 233.536.935 1.347.656.684 Resource. Department of Financial Services, 2011
Credit Obtaining Activities
An external loan of 342.039.275 EUR was used in 2011 via credit
contracts signed.
While the Municipality signed a credit contract of 242.743.818 EUR
with WEST LB for Kartal-Kaynarca subway in 2011, an amount of
190.719.848 EUR was used out of this credit amount.
Table 29 Credit Contract Information and Utilization Table on the Basis of Projects (Euro)
Amount used Total
Resource. Department of Financial Services, 2011
Within the direction of specified budget targets, a total of
2.028.612.050 TL including internal debt of 760.000.000 TL from
domestic banks and external debt of 1.268.612.050 from
international financing organizations was estimated in 2011.
However, a total utilization of 1.376.387.365 TL including internal
debt of 577.284.311 TL from domestic banks and external debt of
799.103.054 TL from international financing organizations was
Project Name
Project for Purchasing 68 Rail Cars
Projects of 4 Levent-Ayazağa and Üsküdar-Ümraniye
Kadıköy-Kartal Subway Project
Golden Horn Subway Bridge Project
Project for Purchasing 120 Subway Vehicles
Kartal-Kaynarca Subway Project
TOTAL
Credit Amount Balance in 2011 Used Amount
78.132.000 1.792.440 68.204.640 9.927.360
820.000.000 24.118.027 340.435.241 479.564.759
695.500.000 47.581.061 684.638.331 10.861.669
149.786.494* 47.166.574 94.175.851 55.610.642
148.614.761 30.661.325 101.582.231 47.032.530
242.743.818 190.719.848 190.719.848 52.023.971
2.134.777.073 342.039.275 1.479.756.142 655.020.931 Resource. Department of Financial Services, 2011
*A reduction was experienced in total amount of credit due to
a reduction of 936.334,56 TL in Hermes Insurance amount.
realized.
Additionally, a total capital repayment of 1.128.612.050 TL
including internal capital repayment of 892.145.956 TL to
domestic banks and external capital repayment of 236.466.094 TL
to various international banks was planned to be made. However,
a total capital repayment of 1.114.119.749 TL including internal
capital repayment of 904.250.440 TL to banks and external capital
repayment of 209.869.309 TL was made.
Internal and External Financial Audits
Credit Rating Activities
Istanbul Metropolitan Municipality is in need of various financing
instruments in order to satisfy requirements of its investment
projects. One of these instruments is also to obtain credit from
international markets. One of the effective parameters for
obtaining credit from such markets is the creditability of the
organization. In this regard, we have continued our activities in
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Dis
tric
t Mun
icip
aliti
es
General Management 38
collaboration with Moody’s Investors Service, Fitch Ratings and
Standard & Poor’s, which are worldwide-known credit rating
institutes, in order to measure and evaluate the creditability of
our Municipality since 1999. Credit scores published by such
credit rating institutes regarding such activities as a result of
examination and rating activities performed in our Municipality
are given below.
Table 30 Credit Score for Istanbul Metropolitan Municipality
Subsidies
Article 27 of Law No 5216 states that "The metropolitan
municipality may develop joint projects and make joint
investments with the district and first-tier municipalities. On a
proposal from the metropolitan mayor and by a resolution of the
metropolitan assembly, the metropolitan municipality may
provide aids in cash and in kind to district and first-tier
municipalities with a view to financing projects included in the STANDARD&POOR’S FITCH RATINGS MOODY’S investment program of the municipality concerned, provided
2007 BB-Stable BB-Stable Ba3 Stable
2008 BB- Negative BB-Stable Ba3 Stable
2009 BB- Negative BB+Stable Ba3 Positive
2010 BB-Stable BB+Positive Ba2 Positive
2011 BB-Stable BB+Stable Ba2 Positive
Resource. Department of Financial Services, 2011
Establishing Auditing Commission
As per provisions of Relevant Law, Auditing Commission was
established as a result of election made by Istanbul
Municipal Assembly on 12.01.2012. Commission conducted
elections for Commission President and Deputy President in its
first meeting.
Commission made contribution of expert personnel to the
activities through assigning Municipal Auditors with regard to
the provision of "may enlist the aid of public personnel, and
where necessary, other experts in the course of its work", which is
one of its authorities mentioned in the Article 25 in Municipal
Law.
Issues determined through auditing revenues and expenditures
of Istanbul Metropolitan Municipality and its affiliates as well as
their related accounting records and transactions and
recommendations made by the Commission are shown in this
report together with the units and items.
The commission concluded by common consent of commission
members that auditing shall be conducted for Istanbul
Metropolitan Municipality’s revenues and expenditures as well as
accounting records and transactions for the previous year and for
accounting records and transactions of ISKI and IETT which are
affiliates with Istanbul Metropolitan Municipality as per the
provisions of the Relevant Law and Legislation; revenues and
expenditures as well as accounting records and transactions of
municipal associated companies for the previous year shall be
excluded from the scope of such auditing in consideration of the
Article 4 of Law No 6085 on Turkish Court of Accounts via
conclusion minute with the date of 17 January 2012 and number
of 2012/03.
Revenues and expenditures as well as relevant accounting
records of IMM and its affiliates for the year, 2011 and auctions
conducted within the scope of Public Procurement Law No 4734
and State Procurement Law No 2886 were audited through
reporting all information and documents by means of evaluating
information and results requested by the relevant departments
and organizations and obtained from evaluations made by the
Commission as well as verbal information from the officials by
Parliamentary Auditing Commission.
that such aids not exceed 3% (this was amended to be 10% in the
paragraph m of Article 28 of Law No 5335) of the metropolitan
municipality's final budget revenue for the previous year and that a
budget appropriation has been set aside for the purpose. The
metropolitan municipality and its affiliated entities may, with the
mayor's approval, meet one another’s cash needs. Loans of this
kind shall be interest-free."
Within this scope; 672.282.400 TL was granted to be used in
Otogar-Bağcılar railway system project by IETT General
Management (Istanbul Electricity, Tramway and Tunnel General
Management). Manufacturing amount for this project and project
information are given in detail in the section of railway system
under transport main service chapter.
Furthermore, 4.509.168 TL was granted to 5 District Municipalities
for financing waste collection services as seen in the table with
details.
Table 31 Organizations Supported by IMM in 2011
Organization Amount of Aid (TL)
Şile 1.769.040
Çatalca 1.010.880
Silivri 505.440
Arnavutköy 758.160
Çekmeköy 465.648
Affiliates (Gen. Dir. of IETT) 672.282.400 TOTAL SUPPORT 676.791.568*
Resource. Department of Financial Services, 2011 *In addition to the existing amount, 1.427.700 TL has not been transferred
yet and is still included in the subvention.
Services for Increasing Collection of Municipal Revenues and for Ensuring Satisfaction of Tax-Payers
Project on Automation of Mobile Notification
Advertisement Inspection
"Project on Automation of Mobile Notification Advertisement
Inspection" with the objective of conducting inspections
Notification-Advertisement tax revenues in a more efficient and
effective way was started to be implemented in 2010. "Mobile
Inspection Voucher Ratio" among total numbers of recorded
inspection vouchers was aimed to be 30% in 2010 and 70% at the
end of 2011 under Performance Program. Mobile Inspection
Voucher Ratio has been 73% as of year-end of 2011.
39
Table 32
ASSETS
1 CURRENT ASSETS
10 LIQUID ASSETS
12 OPERATIONAL RECEIVABLES
14 OTHER RECEIVABLES
15 STOCKS
16 PREPAYMENTS
19 OTHER CURRENT ASSETS
2 TANGIBLE ASSETS
22 OPERATIONAL RECEIVABLES
23 CORPORATE RECEIVABLES
24 FINANCIAL TANGIBLE ASSETS
ISTANBUL METROPOLITAN MUNICIPALITY FINANCIAL STATEMENT FOR 2011
(31/12/2011)
LIABILITIES
5.113.232.953,38 3 SHORT TERM FOREIGN RESOURCES 2.272.158,484,86
727.675.688,67 30 SHORT TERM INTERNAL FINANCING LIABILITIES 601.802.752,99
734.013.284,94 31 SHORT TERM EXTERNAL FINANCING LIABILITIES 375.678.771,80
370.837.137,81 32 OPERATIONAL LIABILITIES 925.728.028,53
102.007.069,18 33 DEPOSITORY FOREIGN RESOURCES 257.061.661,60
19.704.102,55 36 PAYABLE TAXES AND OTHER LIABILITIES 79.004.805,93
3.158.995.670,23 38 REVENUES AND OTHER EXPENDITURE ACCRUALS FOR NEXT MONTHS 32.882.464,01
40.911.766.583,41 4 LONG TERM FOREIGN RESOURCES 4.818.156.106,01
58.435.063,54 40 LONG TERM INTERNAL FINANCING LIABILITIES 1.076.315.181,75
1.934.713.658,68 41 LONG TERM EXTERNAL FINANCING LIABILITIES 3.728.822.865,15
3.240.078.625,00 43 OTHER LIABILITIES 11.584.498,10 48 REVENUES AND OTHER EXPENDITURE ACCRUALS FOR NEXT MONTHS
25 REAL ASSETS 26 INTANGIBLE ASSETS
TOTAL ASSETS
FOOTNOTE: MEMORANDUM ACCOUNTS
900 ACCOUNT OF BUDGET APPROPRIATIONS TO BE SENT 901
ACCOUNT OF BUDGET APPROPRIATIONS
905 ACCOUNT OF EXPENDITURES WITH APPROPRIATIONS 910
ACCOUNT OF LETTERS OF GUARANTEE
912 ACCOUNT OF PERSONAL STOCKS AND SHARES
920 ACCOUNT OF EXPENDITURE COMMITMENTS
PROPERTY MANAGEMENT
Real Estate Management
Exploitation of R e al Estate
For appraisemen t of real estate belonging
35.678.539.220,06 16.13
46.024.999.536,79
137.907.856,82
-7.250.000.000,00
7.112.092.143,18
1.236.356.438,37
25.000,00
2.464.970.657,40
to our Municipality,
1.433.561,01
5 EQUITIES 38.934.684.945,92
50 NET VALUE 29.568.880.620,47
52 REVALUATION SURPLUS 23.921.966,17
57 POSITIVE OPERATIONAL RESULTS FOR PREVIOUS YEARS 6.704.341.718,06
59 PERIOD OPERATIONAL RESULTS 2.637.540.641,22
TOTAL LIABILITIES 46.024.999.536,79
Resource. Department of Financial Services, 2011
Sales and Renting Procedures
Property, management and possession types belonging to
Istanbul Metropolitan Muncipality can be listed as lands, premises,
stores, billboards, newspaper sales buffets, ATM groups, car parks,
seaports, sea vehicles, coast fill areas, fibre-optic cabling and data criteria for satisfying public requirements and providing financial resources for municipal budget are prioritized. Updates are made through monitoring all real estate continuously, and reports and projects necessary for utilization of such real estates in the most efficient way.
Active inspection activities are carried out in order to prevent
municipal real estate from being occupied and used illegally and
an adequate price is collected from occupier for the period until
the occupation is terminated in case of determination of such
occupation.
15 services such as "The Most Efficient and Effective Utilization
Analysis", "Appraisemen t Service", "Work of Preparing Geological-
Geotechnical Survey Reports", "Work of Implementing Articles 15
and 16 of Zoning Law for Real Estate", "Service of Drawing Clean
Plan" and "Architectural Concept Projecting Service" were
procured since real estate under the property or authority of
Istanbul Metropolitan Municipality as well as real estate under the
property or authority of other public organizations and institutions
were required for public services in 2011. While a total payment of
260.190,00 TL was made for procurement of 11 services, payments
for 4 of them will be made in 2012 following their final approval
procedures.
lines.
Sales of real estate belonging to our Municipality aims at
preparation of real estate projects, designing plans in line with the
requirements of the region and subsequently shaping and
presenting housing plans according to such projections to the
investors.
A significant part of total budget revenues of our municipality
consists of renting and sales revenues of such real estate. A major
part of such revenues consisted of renting revenues in 2011.
Prices collected against illegal occupation can be listed among
other real estate revenues other than renting and sales revenues.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management 40
Table 33 Real Estate Management Income Distribution Statement for 2011
Immovable Number A rea (m2)
Sales 2.903 394.407
Rent 2.060 2.166.519
Adequate pay 3.598 535.159
TOTAL 8.561 3.096.085
Resource. Department of Real Estate, 2011
The revenue share of Real Estate Management within Istanbul
Metropolitan Municipality revenues is shown in the graphic below.
Graphic 13. Own Revenues Report for 2011
Other Own
Revenues 81%
Real Estate Management
Revenues 19% Resource. Department of Real Estate, 2011
Allocation and Renting Procedures
Istanbul Metropolitan Municipality may allocate real estate in its
own property to district municipalities as well as other public
organizations and institutions in line with their requirements.
Allocation of real estate belonging to such organizations and
institutions to our Municipality may also be requested in order to
use for our requirements. Furthermore, our Municipality may rent
such real estate from persons, companies and public organizations
and institutions in line with its requirements and services.
General Directorate of Foundations and Department of National
Estate may be listed as the organizations providing allocations for
our Municipality at most.
Organizations we have allocated real estate at most are Ministries,
District Municipalities and our service departments under IMM.
Number and percentage information for allocations given and
obtained by our Municipality for is shown in the table below.
Table 34 Locations Allocated from and to by their Purposes
Locations Allocated From (Number) Locations Allocated To (Number)
2004 2004 Service Area/Years 2010 2011 TOTAL 2010 2011 TOTAL
Social Service 15 - 15 60 8 68
Cultural Service 24 - 24 11 - 11
Medical Service 1 1 2 4 - 4
Fire Fighting Service 28 - 28 - - -
Sports Area 4 1 5 11 11
Municipal Service Area 12 8 20 31 10 41
Other 1 8 9 26 15 41
GRAND TOTAL 85 18 103 143 33 176
Resource. Department of Real Estate, 2011
A total of 8.729.595,10 TL was spent by our Municipality for paid
allocation procedures performed as well as 56 locations rented
from organizations, persons and companies in line with the
requirements and services of Istanbul Metropolitan Municipality.
Barter and Transfer Procedures
Barter procedures are conducted under a protocol between
Istanbul Metropolitan Municipality and Ministry of National
Defence. Real estate required by our Municipality is taken into the
inventory of Metropolitan Municipality and put into use according
to its utilization purpose. Extension of time was requested for
protocols on Çekmeköy-Şile highway extension and Taşdelen
Intersection, Ayazağa Katlı Intersection, Taşkızak Shipyard and the
roads around 66th Mechanized Infantry Brigade Command whose
deadline was 2010. Activities are in progress within the scope of
Protocol on Pendik Sahilyolu Linking Intersection and Utilization of
Beykoz Ceneviz Castle which was signed with the Ministry of
National Defence in 2009. Additionally, revising activities for
Former Location of Wholesale Market Protocol are in progress.
While procedures for Metris Crossover Road Protocol have been
finalized, settlement activities are in progress. Barter procedures
with the Ministry of National Defense continue in 2011.
A barter transaction with a price of 11.378.855,00 TL was made
for an area of 3501 m² in Kağıthane and Pendik districts in 2011.
An area of 1059 m² in Güngören district was taken over with a
price of 22.624,00 TL and an area of 86m² Beşiktaş district was
transferred to the University with a price of 137.600,00 TL.
Since works performed on Bağcılar - Başakşehir Subway line were
transferred to Metropolitan Municipality by IETT, IETT real estate in
this direction was taken over by our Municipality. 48 immovable
premises were taken over by our Municipality as a result of barter
procedures with district municipalities, persons and organizations
and transfer procedures for 152 immovable premises were
completed.
41
Purchasing Procedures
6 immovable premises were purchased in Eyüp district in order to
eliminate unfit structures in the region and to ensure regular
urbanization within the scope of urban renovation activities of
Istanbul Metropolitan Municipality in 2011 and a total of
15.502.154,87 TL was paid for such immovable premises.
Expropriation
Expropriation is the procedure of transferring real estate necessary
for rendering public services or undertaking enterprises to which
14.956.636,20 TL out of a total expropriation value of
201.969.376,53 TL was performed via barter method in 2011.
Graphic 15. Rates for Expropriated Areas by Their Project
Objectives in 2011
%3.99
%13.46
%12.18 organizations are obliged as per the relevant laws from private property to public property through paying their prices. Valuation works are performed for the location to be expropriated before %15.78 such a procedure. Firstly, a physical site survey is performed and
then information is obtained from real estate offices for
immovable premises which will be allocated to public services as
required by the plan. Afterwards, surveys for existing structures
on real estate are obtained and market value of the location is
determined through examining immovable premises with sales
transactions in progress in directorate of land registry.
Table 35 Reconciliation Rates in Expropriation
2007 2008 2009
Expropriation Price Paid via Reconciliation Method (TL) (Article 8) 81.976.613 96.716.381 50.973.421
Expropriation Price Paid via Lawsuits (TL) (Article 10) 43.635.134 70.113.869 65.420.115
Expropriation Price via Confiscating Method (TL) 65.711.609 68.447.912 64.517.270
Reconciliation Rate (%) 66 71 63
TOTAL 191.323.356 235.278.162 180.910.806
Totally 810 files were submitted to Expropriation Commission by
%54.58
Resource. Department of Real Estate, 2011
2010 2011
160.202.413 81.392.428
26.904.720 32.960.515
184.986.631 87.616.433
86 71
372.093.764 201.969.376
Resource. Department of Real Estate, 2011
districts, valuation works for 478 files which account for about 59%
of total files were completed after discussion on such files.
Graphic 14. Total Expropriation Payments and Total
Expropriation Area
585
242 310 372
204
INFORMATION SYSTEMS MANAGEMENT
Information and Technological Resources
All hardware equipment constituting information and
technological infrastructure of the Municipality is reviewed under
6 main titles including movie camera, video, camera, computer
hardware, earthquake and ground inspection tools,
communication devices, office materials and other technological
devices.
Table 36 Technological Resources
191 235
2007 2008
186 202
2009
201 Type of Hardware
Movie Camera, Video, Camera and Their Equipment
Computer Hardware and Equipment
Earthquake and Ground Inspection Tools
Communication Devices
Total Percentage
2.252 4,97%
11.917 26,28%
98 0,22%
8.172 18,02%
Total Expropriation Payments (Million TL) 2010 Expropriated Area (Thousand m2)
Office Materials 22.234* 49,04% 2011 Other Technological Devices 665 1,47%
TOTAL 45.338 100,00% Resource. Department of Real Estate, 2011
Resource. Department of Financial Services, 2011 *Materials used in Ismek were not taken into
consideration in report for 2010. These figures for this
year include materials used for ISMEK.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management 42 Istanbul Metropolitan Municipality departments use computer
programs they require for conducting their activities in a more
efficient, rapid and economical way. A total of 194 programs are
used in the Municipality as a result of working with a number of
shareholders and in various areas. Some of those programs are
the ones used by all departments of Istanbul Metropolitan
Municipality and directly supporting management’s information
system. Some consist of programs used only by relevant
department(s). Programs used throughout the municipality may
be listed as below; MIS (Management Information System), QPR,
DAYSIS, Personnel Leave Monitoring Program, Analytic Budget
Program, Material Request Form Program, Stock Program, Real
Estate Management System (EYS), Investment Tracking System
(YTS), SOA Applications, Performance Monitoring.
Software is used for some special services such as Women Health,
Domiciliary Care, Sanitation Laboratory, Wholesale Market
Automation Project, Social Aid Portal, Appointment Program,
Orphan & Martyr Application.
Operations and Development Activities Operations and Development Activities carried out for
information technologies under the Municipality are reviewed
under the main sections of information systems security, training,
back-up as well as activities for management and communication.
Information Systems Security
Security systems used in the Municipality include firewalls,
Intrusion Prevention System (IDS), virus protection programs
(desktop, gateway, etc.), spyware protection programs (anti
spyware), junk mail (anti-spam) applications. Purchasing
procedures for antivirus licences, information systems intrusion
test and integrated security hardware were conducted for
rendering such services.
Training Activities on Information Systems
System and network support, PC and printer maintenance works
as well as in-house programs for all departments of the
Municipality are developed under Istanbul Metropolitan
Municipality. In this scope, basic computer training activities were
held with the purpose of ensuring that departments utilized and
learned in-house programs as well as office programs for
personnel’s communication correspondence and reporting in the
most efficient way.
Central Back-Up System
Central Back-Up System which performs back-up for main
systems automatically works uninterruptedly. Retrospective data
can be transferred back to the system at various moments thanks
to the back-up program used.
Management and Communication Activities
- Wide Area Network (WAN) and Local Area Network (LAN)
Network system renders uninterrupted service. Software of active
devices was updated and network arrangements were performed
in line with the requirements of systems and departments. 3
Fibre-Optic Line provides communication between Merter and
Saraçhane premises with the speed of Gigabit/s. Furthermore,
AKOM premise is connected to Saraçhane and Merter premises
with fibre-optic lines. All these lines were also backed up over Turk
Telekom ATM circuits. All external departments around Saraçhane
premise are connected to the centre via fibre-optic lines with the
speed of Gigabit/s. Other external departments are connected to
the Central Router Devices existing in Merter and Saraçhane via
Turk Telekom G.SHDSL and DXX circuits with various speed rates.
- Intranet and In-house Portal
Online applications for Istanbul Metropolitan Municipality have
the characteristics of in-house portal. This applications include
daily newspaper articles regarding the Municipality, in-house
program downloading site, personnel information system (salary,
payroll, personnel affairs, leave, promotion, record notes, service
document, declaration of property, personnel check-in & check-
out hours, catering deductions, treatment payments, etc.), in-
house phonebook, material requesting and supplying
transactions, PC-Printer, general system failure requesting and
tracking application and similar applications. Department
managers can monitor their own personnel’s information and
check-in&out hours on the portal. All civil servants can update
specified areas of their personnel information via Civil Servant
Information Form. It is possible to receive detailed reports about
personnel of Istanbul Metropolitan Municipality under the main
section of MIS on the portal.
Fibre-Optic Infrastructure Works
Istanbul Metropolitan Municipality reviews requests from
operators, licenced by Information and Communication
Technologies Authority for rendering infrastructure operator
services, for establishing communication infrastructure and use
the existing infrastructure on task and responsibility areas of IMM.
Criteria of preventing unnecessary and duplicated excavations;
utilizing urban infrastructure efficiently and effectively; preventing
of loss of labour, time and financial resources are considered while
reviewing such requests, and establishment of common
telecommunication infrastructures is ensured through payments
made by operators for landing fees specified in IMM Electronic
Communication Landing Right Price List. Infrastructure usage
model was developed for operators to use established common
telecommunication infrastructures. A common
telecommunication infrastructure of 1.502 km was established
thanks to this regulation initiated in 2007, reaching a total of
241,096 km in 2011 and number of fiber-optic connections for
IMM departments which was 110 previously, increased to 150 with
an additional 40 connections in 2011. By this means, a high
capacity audio, visual and data communication has been ensured
between departments.
Oper
atin
g S
yste
m
Data
base
Managem
ent
Antiv
irus
Sys
tem
G
eogra
phic
al I
nfo
rmatio
n S
yste
m a
nd C
AD
/CA
M
Oth
er (N
ew
ly
Use
d)
File
Flo
w a
nd
Docum
ent/F
ile
Man
age
men
t Sys
tem
43
IP Phone System "IMM IP Phone System" was established and put into effect after
preferring TCP/IP route on which new technologies advances.
System has advantages given below:
• Data lines existing between departments become available for
voice communication, service can be rendered for remote points
thanks to the advantages of extendable hierarchy, reserved
structure, suitability for disaster situations and resource
combination,
• It enables value added services such as integrated messaging,
existing data cabling can be used and there is no need for new
cabling network,
• By this means, communication savings, rapid installation and
cost effectiveness, infrastructure efficiency and user productivity
are achieved.
Radio System Infrastructure Works
Istanbul Metropolitan Municipality Wide Area Coverage Radio
System (GAKTS) was established by ASELSAN. It consists of 8 sites
including Rami as a centre. Infrastructure for the existing radio
system was renovated and its capacity was increased. After this
extension, a modern radio infrastructure consisting of 17 sites
including one centre was established. Radio coverage from Silivri
to Şile was achieved thanks to this project. 9 radio channels
including 8 in UHF, 1 in VHF band are in use. 1-year Radio System
Maintenance and Repair Contract was signed in order to ensure
uninterrupted functioning of the radio system. In this regard,
failures of radio system are responded and relevant maintenance
and repair works are performed. Thanks to this project, some
improvements are achieved including:
-Radio System Towers: Wind area of 25 square meter, wind speed of
160 km
-Radio System Rooms: 1+5 rooms for the use by other public
institutions -Radio System Security Cameras: Safer radio system
-Scada System: Alarm of any type in sites can be monitored from
the centre.
-Radio System Power Installation: Uninterrupted power thanks to
Camera-Video Systems
For audio, video and security systems (CCTV, fire alarm, card pass
etc.) for all departments under our Municipality; works of
installation, preparation of their technical specifications,
procurement, maintenance and quality control for devices are
performed. In this scope, works were performed in 2011 for
purchasing security equipment, high resolution camera, hardware
and display systems, tollgate and card pass system, various audio
and video systems as well as for maintaining and repairing
camera systems in departments.
Operating Systems/Software
Generally, Windows operating systems are used in computers in
service in Metropolitan Municipality. Linux and Unix operating
system as a Database Server as well as Oracle application server
are also used in some departments. E-mail, proxy and internet
service servers as well as user machines and directory service of
servers used in the Municipality are also Windows-based.
Products and license numbers used in Istanbul Metropolitan
Municipality for operating system, antivirus, database
management systems, office packages, geographical information
system, file flow and document / file management systems are
shown in the table below.
Table 37 Operating Systems/Software
Product Number of Licences
Class Product Name 2010 2011
Windows NT, 300 Win 2000 Pro 300 -
Windows 2000 Professional 1000 -
Windows Server (NT- 2000-2003 - .NET) 50 -
UNIX 14 -
Vista 5 -
Anti-Spam 2500 -
Server 1 -
User 3000 -
ORACLE 32 CPU - -
UPS and generators. -IPICS (Radio Integration System): Accessibility for radio system from anywhere.
Office Packages
Power and Energy Systems Protection is ensured for devices and systems which are supplied
by electric power, of vital importance, required to function
uninterruptedly in all departments under Istanbul Metropolitan
Municipality. For such purpose, power resources equipped with
cutting edge technology are supplier if required and kept
functional vial maintenance/control, repair and installation
activities.
DATABASE RAC
APP.SERVER
SQL SERVER
Microsoft Office
ESRI (Arc Info)
ESRI (Arc View)
ESRI (Arc Editor)
ERDAS
EGHAS
MapInfo
Microstation
KartoCAD
AutoDESK (AutoCAD)
AutoCAD LT
NETCAD
Hammingbird
Ultimus
Kaspersky Anti-Virus Suite for WS and FS
TrendMicro InterScan Messaging Security Virtual Appliance
Plaxis
20 CPU 7CPU
-
100 Defined Users
2529
18
140
32
10
2
25
10
10
17
20
278
300 Defined Users
5000 Active Users
1
-
-
-
-
-
-
-
-
-
-
-
-
-
100 Licen ce U p d ate
-
-
6334 user
3000 user
-
Resource. Department of Information Technologies, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management 44
GSM Base Station Practices
Control, tracking and charging works for all base stations are
centralized. Standardization was ensured for city aesthetic and
urban design, waste of resources was prevented through
common facility sharing and construction of "indoor". Base
stations around Istanbul are monitored via ARG GİS program.
Affirmative answers were given for applications of 51 mobile
GSM base stations. While applications for 362 fixed GSM base
stations were taken, 105 of them was responded affirmatively
and 39 still expects an answer. On site control was performed for
409 base stations which were approved in 2011 and before.
Project for Establishing Data Warehouse
Istanbul Metropolitan Municipality projects for establishing data
warehouse systems where data composed in all operational
systems and external resources of its departments is collected in
a single structure, all authorized persons are able to have access
to information in a rapid and easy way. A data warehouse
covering sub-processes of transferring data into a common data
repository, performing and presenting works for transforming
data into available information to users in the procedure of
transforming data into meaningful information was established
and it still operates under stable working conditions. This project
ensured that entire data is collected in a single database; the
procedure of reporting becomes faster; reporting load is taken
over from operational systems; supporting reports for managers’
decisions are easily taken; dynamic reporting is possible after
entering criteria via report wizard.
GIS Application
GIS application is an application with completely web-based
functioning ability and developed under our municipality as an
open source code application. It was prepared with the objective
of sharing data by the municipality departments between each
other and with other public institutions, producing data and
performing location-based analyses. This application which can
communicate with web services and functions very rapidly allows
end-users to have access to air photos, housing plans, existing
maps, property information, numbering information and 3D data.
The application ensures data access and production for the user
with a special authorization. It is also possible to make simple
plotting works easily via this application. The application used
intensively is being developed in web2 platform in line with the
requirements of the departments. Any kind of works for data
production, data sharing, thematic map production, production of
reports coloured specifically by data types can be performed
online via this application which can function in integration with other organizations and institutions other than IMM departments. 1. 2011, thanks to GIS application:
1. Inquiries for transport projects can be made together with
project information through displaying project drawings on the
map and files existing in the document management system can
be also displayed.
GIS Application
2. Location information and activity conditions belonging to
excavation areas can be queried questioned on the map
3. Expropriated parcels can be queried together with archiving data on
the map
4. Information on problematic streets for fire fighting vehicles can be
queried together with their images on the map
5. Graveyard places can be questioned through looking for names.
Bathymetry Application
Depth maps on sea borders under the responsibility of IMM can be
produced and thickness shift for fills experienced especially on
stream mouths as well as depth maps for the purpose of
exploration for the projects to be carried out on the sea can be
prepared in a short time thanks to Bathymetry application. Open
source code software developed by the personnel of the
Municipality is used in this application. Within the scope of
Bathymetry applications; depth measurement works were made on
the coast between Golden Horn, Topkapı Palace and
Büyükçekmece on the Bosphorus. This application is used for
satisfying requests of the relevant departments for production of
depth maps and determination of depth alterations. In 2011:
1. A bathymetric map for an average 100 meter long band starting from
Bakırköy coast, IDO location to Büyükçekmece lake (excluding Ambarlı
harbour) within the scope of "Preliminary Project on Coast Road -
Junction between Bakırköy and Büyükçekmece" ,
2. A bathymetric map of bays of Büyükdere, Arnavutköy, Bebek,
Çengelköy, Paşabahçe, Haydarpaşa for Marina construction projects,
3. A bathymetric map for bays of Haydarpaşa, Haliç, Harem, Baltalimanı,
İstinye, Tarabya, Paşabahçe, Arnavutköy, Bebek, Çengelköy and the
front part of Haliç Dockyard
4. A bathymetric map for the vicinity of Kabataş Pier was produced.
45
Mobile Applications Iphone and Ipad applications were initiated in 2011. In this scope,
claims and facts as well as Mayor’s Agenda was presented.
-Claims and Facts Claims and Facts application was published for the purpose of
declaring facts about groundless claims brought into the agenda in previous years regarding the activities of Istanbul Metropolitan
Municipality.
This application includes declarations concerning groundless
allegations brought forward about the municipality’s housing and
urbanization, infrastructure works, transport, auctions, social life,
employment, finance and Mayor of IMM. Such topics are selected
from certain headlines brought up for more than one time in the
media.
- Mayor’s Agenda, Istanbul Notes - Information Cards
This publication ensures access to the content of IMM Information
Cards and IMM Press Consultancy Information Cards and it is
possible to obtain any kind of information on budget, projects,
environment, etc. with details. Additionally, it is possible to access
easily to monthly updated data and previous months’ data.
Claims and Facts Application
Claims and Facts Application
Public Transport Network Analysis
Some arrangements were performed in order to give the
information on directions of destinations for citizens using public
transport vehicles. For this purpose, all IETT bus lines and stops,
shared taxi routes, marine transport lines, Metrobus line were
organized in computer medium and integrated with each other.
While Public Transport Network Analysis application was
completed basically, it is still under test phase; improvements are
being made in line with the requests. In 2011
1. Metro, Metrobus, Train, Tramway, Funicular, Sea Buses, City Lines,
Tunnel, Bus, Minibus and Shared Taxi Lines were recorded in the
system in accordance with public transport navigation and EU Data
standards.
2. The system where users could get information on which transport
means they would use to go from one location to another within the
shortest time, at which locations they should change busses/trains,
how much they would pay, etc. was completed and became ready to
use.
3. Web-based application was developed for utilization of the system.
Tests on the application are in progress.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management 46
City Guide Website
Interface of City Guide Website prepared by IMM and having been
used since 2006 was changed and data and background used in this
application were updated. Furthermore; additional works were
performed for user ergonomics, data safety, and classification of data
by search type. The application was completely developed as an
open source by IMM personnel. In 2011;
• Design of the city guide website was changed.
• Language option for English was added.
• Print option for prints in A3, A4 and screen dimensions was
added. • Guide website Layer was added.
• The section of the nearest facility (pharmacy, Hospital etc.) was
added.
• Type definitions were made in general search section.
• Information can be obtained from layers via info.
• Extensions for current events were added
• Cartographic visuals of maps in all scales were changed
• New air photos were started to be used in the application.
CORPORATE SUPPORT SERVICES
Dining Hall Services Catering services were rendered for a total of 2.599.723 people in
14 dining halls active in departments under Istanbul Metropolitan
Municipality for the purpose of satisfying catering requirements of
Municipality personnel in 2011.
Transport Services A total of 8.344 personnel benefit from shuttle service provided for
easy access of personnel working in Istanbul Metropolitan
Municipality. The number of shuttles rendering transport services
for such personnel is 478. 297 service lines were determined in
order to ensure that personnel arrive at the nearest desired
location.
Service Vehicles GPRS system (Vehicle Tracking System) was created for using
vehicles in maximum efficiency. All movements of vehicles can be
tracked instantly and kept under control via the system enabling
control facility on the internet.
Fuel Services Fuel requirements for all vehicles (official and rented) rendering
services for Istanbul Metropolitan Municipality are satisfied. Fuel
consumption is monitored via the program prepared for saving
fuel. The program ensures necessary supervision through
transferring data flow of fuel-supplying company into the system.
Propane gas consumed within the year and used for heating
requirements is also supplied within the scope of fuel services.
Cleaning Services (Indoor Cleaning)
Periodic general cleaning and arrangement for service premises
are daily performed. Daily cleaning service ensures a more
hygienic and healthy working environment for employees.
Security Services
Security of Istanbul Metropolitan Municipality premises is
provided via private security service and security camera system
purchased within the scope of Law No 2495 which was put into
effect in 2007 for ensuring security and protection of institutions
and organizations.
Logistics Support Centre
The centre located in Halkal on an area of 38.000 m² and
consisting of 8 premises including 6 warehouse buildings, 1
vehicle stage building and 1 administrative building certified
quality of its services through receiving TSE-ISO-EN 9000 and TSE-
ISO-EN 22000 certificates in 2009. It maintains its services without
making any concessions on quality through renewing these
certificates in 2011.
The centre also has a heliport for rapid responses to emergency
situations.
The purpose of Logistics Support Centre is to provide logistic
support for emergency situations, to satisfy all requirements of
our social facilities and meet basic needs of affiliates of Istanbul
Metropolitan Municipality.
All expenses for mobile buffet, soup kitchen vehicles, mobile
bakery, mobile kitchens, food distribution vehicles ….etc. belong to
the activities performed by Logistic Support Centre.
Logistic Support Centre
47
GOODS MANAGEMENT
Liquidation 803 vehicles were liquidated between 2004 and 2011 and a
revenue of 1.674.845,00 TL was obtained from sales of these
vehicles. In the same period, junk materials of 14.973 tons were
liquidated and an income of 2.552.649,11 TL was acquired from this
liquidation procedure.
Goods Procedures Consumption material in a total of 25.831.302 TL’ and inventory
stocks of 25.972.034 TL were purchased and transferred to central
warehouse between 2007 and 2011.
Table 38 Purchased Consumption and Inventory Material
2007 2008 2009 2010 2011 TOPLAM Consumption (TL) 4.678.838 5.630.742 4.415.193 6.290.451 4.816.078 25.831.302
Inventory (TL) 3.380.123 12.205.477 2.155.444 3.648.303 4.582.687 25.972.034 Resource. Department of Purchasing, 2011
Auction Procedures
Table 39 Distribution of Auctions Performed in 2011 by Their Types
2008 2009 2010 2011 Number Number Number
16.
Numberof
Auction Type Tender
Service Procurement 324
Goods Procurement 290
Manufacturing 100
Counselling -
TOTAL 714
Percent of
Tender
45,38 233
40,62 136
14 16
- 1
100 386
Percent Percent of of Percent
Tender Tender
60,36 232 40,63 234 39,93
35,23 227 39,75 212 36,18
4,15 95 16,64 104 17,75
0,26 17 2,98 36 6,15
100 571 100 586 100 Resource: Department of Editorship and Conclusions, 2011
Table 40 Distribution of Auctions Performed in 2011 by Their Procedures
2008 2009 2010 2011 Number Number Number Number
of Percent of Percent of Percent of Percent
Auction Procedure
Open Auction Procedure
Predetermined Bidders Procedure
Negotiated Auction Procedure
Implementations of Credit Contract No 4866-
TU signed between International Bank for
Reconstruction and Development and IMM
TOTAL
Auction Auction Auction Auction
341 47,76 192 49,74 289 50,61 280 47,78
2 0,28 1 0,26 18 3,15 49 8,36
371 51,96 193 50 253 44,31 254 43,34
- - - - 11 1,93 3 0,52
714 100% 386 100% 571 100 586 100
Resource: Department of Editorship and Conclusions, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
47
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Cooperation Protocols Between the Companies of IMM and The Province of
Punjab
Vienna Cooperation Protocol
Table 40 Distribution of Auctions Performed in 2011 by Their Procedures
2008 2009 2010 2011 Number Number Number Number of Percent of Percent of Percent of Percent Auction Procedure Auctions Auction Auctions
Open Auction Procedure 341 47,76 192 49,74 289 50,61 280 47,78
Predetermined Bidders Procedure 2 0,28 1 0,26 18 3,15 49 8,36
Negotiated Auction Procedure 371 51,96 193 50 253 44,31 254 43,34
Implementations of Credit Contract No 4866-TU signed between International Bank for - - - - 11 1,93 3 0,52
Reconstruction and Development and IMM
TOTAL 714 100% 386 100% 571 100 586 100
Resource: Department of Editorship and Conclusions, 2011
CORPORATE RELATIONS
StrategicObjective 16.shareholders
Reinforcing cooperation with
Contacts with cities abroad are made in order to enhance life quality of Istanbul, to present rendered services in more efficient and quality way and to change, improve perception towards Istanbul. Sister City, Cooperation and Goodwill Protocols are
signed for the purposes of institutionalising and maintaining contacts made with cities.
Table 41 Protocols Signed with Cities in 2011
City Country Signed Agreement/Protocol
Vienna Austria Cooperation Protocol
Cairo Egypt Renewal of Sister City Protocol
Lahore Pakistan Cooperation Protocol (signed by IMM Associate.)
Province of Punjab Pakistan Memorandum of Understanding
Resource. Department of Human Resources and Education, 2011
48General Management
Goodwill Protocol for Vocational and Technical Training was Table 42 Sister Cities of Istanbulsigned between Istanbul Metropolitan Municipality and Pakistani City CountryPencap Lahor-TEVTA. 10 teachers from Pakistan, Karachi received Rio de Janeiro Brasiltrainings for 15 days in ISMEK on branches such as Nursery Maid, Shimonoseki JapanNursing, Wood Engraving Machinery Embroidery etc. Lahore Pakistan
Jahor Bahru Malaysia
Memorandum of Cooperation between Istanbul Metropolitan Jeddah Saudi Arabia
Municipality Art and Vocational Training Courses (ISMEK), the Houston USA
Republic of Indonesia, Ministry of National Education and The Cairo Egypt
Statistical, Economic and Social Research and Training Centre for Shanghai People Republic of China
Islamic Countries (SESRIC) was signed with the participation of St. Petersburg Russian Federation
the President of the Republic of Turkey and Head of Economic Rabat Morocco
and Commercial Cooperation Committee of Organization of Merv
Barcelona Turkmenistan
Spain Islamic Cooperation on April 5, 2011 in Jakarta, capital of Dubai United Arab Emirates Indonesia. Cologne GermanySarajevo Bosnia and Herzegovina Odessa Ukraine Amman JordanOsh KyrgyzstanDurres Albania
Almaty Kazakhstan Berlin Germany Jakarta Indonesia Plovdiv Bulgaria Constanta Romania Khartoum Sudan Busan South Korea Kazan Tatarstan/Russian Federation
Memorandum of Cooperation Skopje Macedonia Between ISMEK - SESRIC Rotterdam Netherland Damascus Syria Venice Italia Bangkok Singapore Mexico City Mexico Tabriz Iran Tunis Tunis
Relations with Sister Cities Beirut Lebanon
Close relations established with sister cities contributes to Resource. Department of Human Resources and Education, 2011
protection and development of historical connections, mutual Relations with Local Administrations introduction of cultures, sharing model urban practices, cooperation on social, technical and economic areas and make
50 local administrations, 40 central administrations, 23 NGOs, 8 people closer with each other. The number of sister cities of universities and 10 Embassies were received and visited in 2011. Istanbul Metropolitan Municipality which is 36 in 2010 is the Networking activities were conducted in order to attract investors same in 2011. IMM prioritize thematic networks and technical in Istanbul, to create common business opportunities, contributing cooperation projects instead of new sister city protocols in 2011. to foreign expansion of Istanbul’s business world, to establish connection between foreign companies and the companies in
The number of cities with which cooperation protocols were Istanbul and ensure their growth with the method of twinning.
signed is 25 with the addition of the city of Vienna. Goodwill Protocols were signed with 9 cities as of 2011. While IMM is establishing relations with local administrations; a
total of 5948-page information documents including information documents and presentations for outgoing delegations, information documents for incoming delegations, Istanbul and IMM Presentations, Information Documents for Activities, Information Notes, Model Practice Information Around the World, Reports after Activities were prepared and submitted to the relevant authorities as of 2011. 5588 pages of translation, 5117 pages of international correspondence, 443 hours of interpretation service was rendered as of 2011. 616 hours of accompanying service for 79 delegations was rendered as of 2011.
49
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
International Organizations
By means of international organizations organized and supported by Istanbul Metropolitan Municipality in Istanbul; IMM enhances the prestige and recognition of Istanbul, emphasises its significance as a world city, underlines its leading role, undertakes introducing its unique historical and natural beauties actively, creates cooperation and investment opportunities at the level of local administration and shares model practices and methodology with foreign cities and organizations. In this scope; organizations including
• Asian Mayor Forum,• Breakfast with Consul Generals on December 15, 2011,• Conference on Least Developed Countries (May 09-10, 2011),• The World Union of Wholesale Markets (May, 11-13 2011),• International Conference of Euro-Asia World Heritage Cities,• Xarxa Network of European Cities were held.
II. Asian Mayor Forum
2nd Asian Mayor Forum where effects of global financial crisis on Asian cities were discussed was hosted by Mayor of IMM in Istanbul. In addition to the Governor of Istanbul, Mayor of Tehran and Secretary General of Asian Mayor Forum (AMF) as well as 112 national and international cities and 300 participants from the Municipality attended to this forum organized in Pendik, The Green Park Hotel.
Asian Mayor Forum
Relations with International Organizations
Sharing technical knowledge paves the way for leadership for international investments of municipal companies, making Istanbul heard in international areas and lobbying activities. As a result of these activities; model projects implemented by IMM are evaluated and applications are made for awards and competitions. The increase in the number of awards having been won by IMM in recent years is a result of such activities and endeavours. The number of international memberships of IMM is 14 as of 2011.
Table 43 International Organizations of Which IMM is a member
Abbreviation Date of Membership Membership Status
OICC
UCLG
METROPOLIS
ECAD
LHC
EUROCITIES
OWHC
EMI
WUWM
ISPRS
WHO Healthy Cities Network
WCTRS
AMF
ASH
Name of Organization
Organization of Islamic Capitals and Cities
United Cities and Local Governments
World Association of the Major Metropolises
European Cities Against Drugs
League of Historical Cities
Association of European Cities
Organization of World Heritage Cities
Earthquakes and Megacities Initiative
World Union of Wholesale Markets
International Society for Photogrammetry and Remote Sensing
World Health Organization Healthy Cities Network
World Conference on Transport Research Society
Asian Mayor Forum
European Social Service Network
Member of the Board
President
Member of the Board
Member
Member
Project Partner
Member
Member
Member
Member
President
1984 11 September1987
18 April 1995
11 September1997
2002
8 September 2004
8 November 2005
18 January 2006
2 September 2007
10 October 2007
15 June 2009
7 December 2010
2 April 2011
24 June 2011 MemberResource. Department of Human Resources and Education, 2011
RELATIONS WITH EUROPEAN UNION
Activities of Training, Awareness Raising and Cooperation for EU Training activities organized by Istanbul Metropolitan Municipality and relevant organizations and institutions aim at introducing EU processes and bodies; improving skills of writing, managing and implementing grant projects at national and international levels and increasing corporate capacity regarding adaptation of local administrations to EU acquis. In line with this purpose, training activities intended for EU Local Team which was established together with the authorities of our country in terms of EU were organized. Furthermore, seminars, workshops and conferences were held on the subjects of acquis concerning local administrations in EU process and EU financial supports together with the relevant organizations for the purpose of supporting district municipalities of Istanbul in the preparation for EU process.
Associated Member
Member
50General Management
EU Project Activities
Project of EU Awareness being Shaped in Istanbul PCM Trainer Training Project of EU Awareness being Shaped in Istanbul PCM TrainingProject of EU Awareness being Shaped in Istanbul PCM Training7th Framework Program Financial Issues Workshop TOTAL
Governorship of IstanbulGov. Istanbul/EU Relations Dir. Gov. Istanbul/EU Relations Dir.TÜBİTAK / EU Relations Dir.
September 2011
October 2011
December 2011
December 2011
3
5
5
55
68
30
55
55
55
195
6x8=48
2x7=14
1x7=7
1x7=7
76
27
50
50
-
127
1440
770
385
49
2644
144
70
35
7
256
0
0
0
0
0
Date of
Realization IMM Other Total
Number of Participants
Training given byName of Training IMM
Cost
*(TL)Total
Training Duration
(DayxHour)
Total Hour of Training
(ManxHour)
Table 45 Training and Awareness Raising Activities Conducted within the scope of European Union Activities in 2011
Resource. Department of Human Resources and Education, 2011*Trainings were conducted free of charge within the scope of cooperation with ABGS and other organizations/institutions.
EU Project Activities
9 of EU grant projects in which IMM was included as a partner or a shareholder during the period of 2010–2011 were completed. Total budget of these projects is 15.043.745 Euro. While the Municipal budget in the completed projects is 3.772.730 Euro, 3.392.153 Euro of this amount was provided from EU grants. Total budget for 11 multi-partnered EU grant projects which IMM is included in as a partner/shareholder and still continues implementing is 34.607.330 Euro. 1.146.712 Euro out of this budget has been allocated to the municipality.
Resource. Department of Human Resources and Education, 2011
*Trainings conducted within the scope of İGEP Project supported by EU were planned by IMM and their costs were covered by EU funds.**Trainings were conducted free of charge within the scope of cooperation with ABGS and other organizations/institutions.
Training and Awareness Raising Activities Conducted for EU
Year
Number of Trainings
IMMOther
Total
Total
IMM Personnel
Cost (TL)
9
615
3.880
4.495
20.550
6.690
28.600
11
319
117
436
4.484
3.602
0*
17
707
115
822
5.739
5.184
0**
12
1.021
1.070
2.091
15.240
9.880
24.944
4
68
127
195
2644
256
0**
59
3.430
5.521
8.951
80.153
51.188
154.894
2007 2008 2009 TOPLAM20112010
Tota
l Hou
rsof
Tra
inin
g(m
an x
hou
r)
Num
ber o
f Par
ticip
annt
s(P
erso
n)
Table 44
EU Project Activities
51
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
05.2011
Name of Project PartnersIstanbul Metropolitan Municipality
Project TargetIntegration of disabled citizens with the society 37.200 12.400 49.600 37.200 49.600
09.2011
09.2011
12.2011
12.2011
CONDUITS – Project for Ensuring Coordination through Establishing Networks for Smart Urban Transportation Systems
MOVILISE- Mobile and Vocationally Improved Sportsmen via Innovative English Courses and Tools
RING – Support Transfers for Care-Takers
Project named “Educations Starts in Nursery School
LLP
LLP
Strengthening Pre-school
Education Grant
Scheme
Leader: Istanbul
Metropolitan Municipality
3 Partners
Leader: Torino Municipality
(Italy)
7 Partners
Leader: Istanbul Metropolitan Municipality 6 Partners
Developing modules to increase mobility sportsmen and meet their occupational language needs
Training for caretakers of patients with dementia
Raising awareness of families of the importance of pre-school education
46.511 15.503 62.014 120.668 160.891
14.600 5.400 20.000 248.000 340.000
27.373 3.041 30.414 61.302 68.114
Project Type
Action 5.1 Youth Program
FP7 Transport Leader: ISIS - Institute
of System Integration
Studies (Italy)
9 Partners
Ensuring Coordination through Establishing Networks for Smart Urban Transportation Systems
43.326 - 43.326 947.915 947.915
EU Grant
(Euro)IMM Contribution
(Euro)Total
(Euro)
EU ContributionTo the Project
(Euro)*
IMM Budget for the Project* Total ProjectBudget
(Euro)Date
Table 46 EU Grant and Fund Projects Completed in 2011
12.2011 Instrument for Pre-accession
Assistance (IPA)
Leader:Governorship of Istanbul
5 Partners
Increasing both personnel and organizational capacity of public organizations and institutions as well as NGO’s active in Istanbul and raising awareness of people living in Istanbul of European Union
- - - 45.454 46.363
Resource. Department of Human Resources and Education, 2011*Budget figures have been revised on the basis of final budget realization outcomes approved by EU Commission.
TOTAL 169.010 36.344 205.354 1.460.539 1.612.883
JADE - Project for Joining Innovative Approaches for the Integration and Development of Transnational Knowledge Clusters Policies Related to Independent Living of Elderly
Project for Increasing Energy Efficiency of Chisinau and Sevastopol Municipalities Based on Existing Positive Experience
Outsmart Project
Instant Mobility Project
CIUDAD
Program
FP7 Info
Zones
CIUDAD
Program
FP7
Information and Communication
Technologies
ICT- PPP
FP7
Information and CommunicationTechnologies
Leader: Gaziantep Metropolitan Municipality 12 Partners
Leader: SWIM-Sviluppo Marche SpA Socıeta Unipersonale (Italy Cluster) 33 partners
Leader: Chisinau
Metropolitan - Moldova 4 Partners 1 Contributor
Leader: ORANGE –Spain 6 Partners7 End-User Cities
Leader: Thales – France
21 Partners
9 Contributors
Project Target Promoting sustainable and
environment-friendly urban
mobility policies
Developing technology and software in the fields of care of highly dependent patients and elderly
Promoting energy efficient technologies
Making public services smarter and more efficient
Shaping mobility wave of the future,Providing a vision suitable for
people and urban mobility management in 2020 vision.
- - - 650.000 812.500
50.760 6.168 56.928 2.819.904 3.202.785
- - - 538.372 672.956
- - - 4.996.647 7.603.473
17.990 17.990 35.980 4.994.969 8.015.659
PartnersEU Grant
(Euro)IMM Contribution
(Euro) Total
(Euro)
EU ContributionTo the Project
(Euro)*
IMM Budget for the Project* Total ProjectBudget
(Euro)Project Type
Table 47 EU Grant and Fund Projects In Progress
Project on Democracy for Anyone
Project of EU Awareness being Shaped in Istanbul PCM Training
Name of Project
SUMPA MED - Sustainable Urban Mobility Planning Adapted to Mediterranean
52General Management
CitySDK Project –Smart City Service Development Kit and its Application Pilots
Smart Spaces Project – Ensuring Energy Conservation through Using Information and Communication Technologies (ICT) in European Public Buildings
Accessible Tuzla Project
Monitoring and Control System for Drinking Water Loss and Leakages
Project for Developing Recyclable Solid Waste Collecting Automation (Smart Container)
Project for Using Waste Heat and Compost of Landfill Gas Energy Production Facility in Greenhouses
ICT PSP 1.5 Innovation for internet access services in smart cities
ICT PSP 1.2 Information and Communication Technologies for Energy Efficiency in Public Buildings
İSTKA 2010 – Social Inclusion and Integration Small Scaled Financial Support Program
İSTKA 2011 –
Direct Operational
Support
İSTKA 2011 – Environment and Energy Friendly Istanbul Financial Support Program for Enterprises
İSTKA 2011 – Environment and Energy Friendly Istanbul Financial Support Program for Enterprises
Leader: Forum Virgin -
Finland
22 partners
Leader: empirica – Germany27 partners
Leader:
District Governorship of Tuzla
1 Contributor
1 Partner
1 Partner
1 Partner
Project Target
Creating smart urban service
pilots around Europe
• Ensuring energy conservation and energy saving in public buildings• Conducting pilot practices for reducing energy consumption and loss of energy in European public buildings
Arranging infrastructure activities for hindrances in public areas restraining access to public services and leading to social exclusion for the disabled, and improving existing infrastructure
Minimizing drinking water loss/leaking ratio
Raising people’s awareness of collecting recyclable wastes, promoting individuals to prevent environmental pollution and ensuring to recycle and reuse collected solid wastes
• Ensuring energy efficiency by means of using waste heat Landfill Gas Energy Production Facility for heating greenhouses,• Reducing damages of heat for environment through preventing waste heat emission to atmosphere, • Establishing a sample greenhouse which will be the first to utilize recycling possibilities and first in size within the borders of Istanbul
65.800 65.800 131.600 3.243.893 6.487.785
194.140 194.140 388.280 3.488.594 6.977.197
- - - 454.545 563.636
29.297 9.766 39.063 29.297 39.063
116.006 116.006 232.012 116.006 232.013
131.424,50 131.424,50 262.849 131.424,50 262.849
605.417,5 541.294,5 1.146.712 21.463.652 34.607.330TOTAL
PartnersEU Grant
(Euro)IMM Contribution
(Euro) Total
(Euro)
EU ContributionTo the Project
(Euro)*
IMM Budget for the Project* Total ProjectBudget
(Euro)Project Type Name of Project
Table 47 (CONT)
Resource. Department of Human Resources and Education, 2011* Budget figures have been revised on the basis of final budget realization
outcomes approved by EU Commission.
EU Project Activities
53
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Collaboration with Universities
Project on Supporting Academic Researches known as “My Project: Istanbul” was initiated within the framework of protocols signed between the universities in Istanbul and IMM in 2006 for the purpose of producing solutions for problems experienced in the areas of responsibility and authority of IMM and contributing to enhancing life quality of Istanbul. The number of universities participated in this project which is a first in our country in its field through signing a protocol with IMM increased to 23 in 2011.
782 project applications including 480 research, 165 master degree and 137 doctoral projects were made in 7 application periods within the scope of My Project: Istanbul.
9 of 89 projects made in 2011 were deemed worthy of support. The number of project supported from 2006 to the end of 2011 is therefore 185. 130 of supported projects have been finalized as of the end of 2011.
PUBLIC RELATIONS
Istanbul Metropolitan Municipality Web Site
Istanbul Metropolitan Municipality web site (www.ibb.gov.tr) visited monthly by an average of 1 million 500 thousand visitors is the largest public organization portal of Turkey.
Media Monitoring
A qualified and quick team daily scans, analyses and archives all news in the written and visual media regarding the municipal companies, affiliates and general directorates of Istanbul Metropolitan Municipality and communicates such news to relevant departments through publishing on the internet. There is also a Video Recording centre tracking and recording 14 TV channels which was established by IMM for records desired urgently.
Intranet “Press Release” Module presented for common use within the Municipality with a local network connection feature has the capacity of digital news archiving system. TV, Newspaper, journal, radio and internet portal news published in national and local press regarding IMM and IMM companies, district municipalities are daily received from subscripted news agencies and presented in Press Release Module after proofreading and editing by personnel in charge. Additionally, http://intranet2/ibb/Bulten/index.htm can be seen via electronic media and the system was designed to ensure easy access to news through users entering the keywords and making retroactive searches for news.
Table 48
Table 49
Distribution of Projects Supported between 2006 and 2011 by their Sectors and Types
Amount of Financial Support Given on the Basis of Sector and Research Types of Projects Approved within the scope of “My Project: Istanbul”
Infrastructure-Environment and Energy Use
Planning-Zoning
Transport
Public Order-Disaster and Risk Management
Corporate Structure and Technology Management
Culture-Tourism-Introduction
Health-Social Welfare and Social Aid
Total of Supported Researches
GENERAL PERCENT
Infrastructure Environment and Energy Use
Planning-Zoning
Transport
Public Order-Disaster and Risk Management
Corporate Structure and Technology Management
Culture Tourism Introduction
Health Social Welfare and Social Aid
GRAND TOTAL
38
13
20
16
13
14
7
121
65,4
490.500
163.875
300.563
218.544
174.620
168.000
97.750
1.613.852
8
12
5
3
3
1
-
32
17,3
55.125
94.278
33.375
26.875
22.692
4.497
11.238
248.080
28,6
19,4
16,2
11,4
10,8
8,7
4,9
100,0
7
11
5
2
4
1
2
32
17,3
94.125
144.500
59.602
26.875
57.000
8.750
15.000
405.852
53
36
30
21
20
16
9
185
639.750
402.653
393.540
272.294
254.312
181.247
123.988
2.267.784
Research Project
Research ProjectTL
Master'sThesis
Master'sThesis (TL)
Number
Total (TL)
100
Supported Projects Total
Grand Total
Doctoral Thesis
Doctoral Thesis (TL)
Percent
Resource. Department of Financial Services, 2011
Reinforcing the Communication with our Shareholders
StrategicObjective 14.
Table 50 News Archival Data
Newspaper
TV
Radio
Portal
40.363
11.059
1.218
21.441
74.298
14.895
1.073
30.421
57.624
14.863
3.096
32.432
61.076
12.825
782
40.346
2008Type of News 2010 2011
News Number
2009
Resource. Department of Press and Public Relations, 2011
Table 51 Printed National and Foreign Press
Newspaper
Weekly Magazine
Monthly Magazine
Today in Press
91.900
1.406
277
39.429
99.423
525
226
56.960
92.468
636
294
44.017
121.661
835
298
58.505
2008Definitions 2010 2011
Number
2009
Resource. Department of Press and Public Relations, 2011
Collaboration with Universities
Resource. Department of Financial Services, 2011
53
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
PUBLIC RELATIONS
Strategic Objective 14. Reinforcing the Communication with our Shareholders
Istanbul Metropolitan Municipality Web Site
Istanbul Metropolitan Municipality web site (www.ibb.gov.tr) visited monthly by an average of 1 million 500 thousand visitors is the largest public organization portal of Turkey.
Media Monitoring
A qualified and quick team daily scans, analyses and archives all news in the written and visual media regarding the municipal companies, affiliates and general directorates of Istanbul Metropolitan Municipality and communicates such news to relevant departments through publishing on the internet. There is also a Video Recording centre tracking and recording 14 TV channels which was established by IMM for records desired urgently.
Intranet “Press Release” Module presented for common use within the Municipality with a local network connection feature has the
capacity of digital news archiving system. TV, Newspaper, journal, radio and internet portal news published in national and local press regarding IMM and IMM companies, district municipalities are daily received from subscripted news agencies and presented in Press Release Module after proofreading and editing by personnel in charge. Additionally, http://intranet2/ibb/Bulten/ index.htm can be seen via electronic media and the system was designed to ensure easy access to news through users entering the keywords and making retroactive searches for news.
Table 50 News Archival Data
News Number
Type of News 2008 2009 2010 2011
Newspaper 40.363 57.624 74.298 61.076
TV 11.059 14.863 14.895 12.825 Radio 1.218 3.096 1.073 782 Portal 21.441 32.432 30.421 40.346
Resource. Department of Press and Public Relations, 2011
Table 51 Printed National and Foreign Press
Number Definitions 2008 2009 2010 2011
Newspaper 91.900 92.468 99.423 121.661
Weekly Magazine 1.406 636 525 835 Monthly Magazine 277 294 226 298 Today in Press 39.429 44.017 56.960 58.505
Resource. Department of Press and Public Relations, 2011
54General Management
Table 53 Print Works
Book and Booklet
Brochure
Banner
Legal Instrument*Legal Instrument Binding and Stub
36.820
98.000
9.150
43.502
1.389.123
104.184
225.800
31.395
1.871.545
231.330
99.410
312.500
15.050
991.473
71.254
67.082
161.835
11.500
458.602
36.709
2008Definitions 2010 2011
Number
2009
Table 52 Photo Archive Data
Definitions Photo Card PrintCDDVDDigital ShootingNegative Film Research and Scan
3.757
814
108
1
-
1.505
196
28
35.799
24.648
2.878
326
130
35.088
16.357
1.195
203
45
39.701
104.088
2008 2010 2011
Number
2009
Resource. Department of Press and Public Relations, 2011
Resource. Department of Press and Public Relations, 2011*Note: Since some legal documents are written in computers, there is a decrease in printing legal instruments.
Photo Archive
Photo printing and photo shooting requests for Mayor’s schedule and from all departments under the Municipality are satisfied and photos taken are archived regularly. Since digital system has been preferred for shooting photos since 2006, activities for transferring archived photos taken with old techniques into digital media are still in progress.
Print works
Print works for documents such as receipts, legal instruments, account books, brochures, banners, invitations, booklets including works of typesetting, offset, printing and binding etc. are performed for all departments under IMM.
IMM WEB TV
Right to demand information for townsmen is ensured by Article 13 of Municipal Law No 5393 “Everyone is a townsman of the town in which he lives. Townsmen shall be entitled to take part in municipal decision making and services, receive information on municipal activities and benefit from the aids distributed by the municipal administration. Aids shall be provided in such a way as not to injure human dignity.” Citizens being informed of the activities and events will have an opinion regarding the administration of municipalities.
Istanbul Metropolitan Municipality as a local administration is a friendly organization for the sake of its activities. It renders services closely to people in daily life. It needs to announce the services it has rendered to citizens in the most efficient way. In today’s world, internet usage has increased significantly. We can see that people can access to the internet via the devices they carry in their pockets as they can at their work and home. Presentation of municipal services via IMM web tv ensures to
PUBLIC RELATIONS
For rendering services for citizens living in Istanbul in a more efficient way of quality, Public Relations Management activities are conducted through extending IMM Working Areas Communication Points and speeding up social media activities.
inform the citizens in an instant and high quality way. Thanks to live broadcasting IMM web tv service;
• Everything that is going on around the city is displayed via thescreens in about 18.000 public transport vehicles and bus stations in Istanbul and this service can be watched by our citizens in HD quality.• Traffic images of Istanbul are broadcasted instantly via IMM webtv. Information on weather forecast and road conditions is transmitted via IMM web tv. An important service is rendered through broadcasting images obtained from traffic cameras in this regard.• Citizens are informed and warned about natural disasters andespecially regarding earthquakes.• Citizens are informed about historical and cultural prosperity ofIstanbul which was the European Capital of Culture in 2010, about restoration works for artefacts, its natural beauties.• Announcements for cultural events, activities of City Theatres andother events are made for citizens via web service.• Goods and service procurement tenders of the Municipality areavailable for access of all citizens via IMM web tv service. Citizens can see whether the resources are used properly and efficiently in this way. IMM web tv contributes to participative and transparent IMM.• Opening ceremonies for any kind of facilities built by theMunicipality as well as events of the Mayor of Istanbul Metropolitan Municipality are broadcasted on IMM web tv. It also ensures to announce the projects to the public and to render participative municipal services through the discussion platform it creates.• Broadcasting via internet ensures that IMM web tv can bewatched all around the world. Thus it contributes to the publicity of Istanbul and its tourism potential.
Since the broadcasting can reach the large masses, it attracts attention of advertisers, and IMM web tv gets a position where it can finance itself with its own advertisement revenues in this regard.
55
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Saraçhane Solution Team
White Desk Service is rendered by 4 personnel and branches in Aksaray, 1 in Istanbul Grand Bus Terminal, 1 in Merter, 3 in Kadıköy and 4 in Üsküdar. IMM has become a model in public and private sector with its white desk practices. Application methods for white desk available for Istanbul residents are as below;
White Desk Application Types
Application in Person
Application in central hotline of the Metropolitan Municipality
Hotline 153 Call Centre
Application in White Desk branches
Otogar-Aksaray-Üsküdar-Kadıköy-Merter-Saraçhane
Communication Points
Bakırköy, Kadıköy, Beşiktaş, Şişli, Eminönü,Taksim, Şirinevler, Kartal, Üsküdar, Beylikdüzü
Application via White Desk Service units (White Tour, White Clove, White Condolence, White Bag, Bureau for Headmen)
Application via internet
Web: www.ibb.gov.tr
Mail: [email protected]
Application via fax
Application via mail
1530 SMS Line
Application via Social Media
Twitter : @ibbbeyazmasa
Facebook: Ibb Beyazmasa
White Desk
Solutions are created through evaluating all requests, complaints and satisfaction statements submitted to the Municipality according to 7/24 service principle in Istanbul thanks to White Desk service. New, efficient and solution facilitating communication channels are created and R&D activities are maintained through following developing technologies and information world for ensuring citizens living in Istanbul to reach the Municipality within the shortest way and time. White Desk continues its activities as 3 units including,
• White Desk front office,• 153 Hotline call centre,• White Desk solution team.
Table 54 White Desk Application Locations
Application Method
Verbal Application
Internet E-mail
Hotline 153 Call Centre
Communication Points
Other
Application in Person
1530 SMS
Fax
White Desk Service Units
TOTAL APPLICATIONS
Total Registered Applications
Solved Applications
Rate of Solution
366.959
37.755
30.649
-
181
3.978
158
355
295
-
117
440.447
73.795
73.488
100%
280.679
49.713
43.119
-
5.160
7.737
718
287
3
-
298
387.714
107.035
104.556
98%
331.186
53.668
40.608
-
272
6.816
192
328
475
-
53
433.598
102.412
101.398
99%
481.313
71.839
63.223
6.449
4.508
4.010
580
227
2
2
590
632.743
151.430
150.901
99%
2008 2010 2011
White Desk Application Numbers
2009
Resource. Department of Press and Public Relations, 2011
Communication Points
Communication Points were established in district centres in order to bring IMM services to citizens living in Istanbul and to create the opportunity of face-to-face dialog. The number of Communication Points increased up to 10 with the addition of Communication Points of Kartal, Taksim, Şirinevler, Üsküdar and Beylikdüzü in 2011 to the existing Communication Points of Eminönü, Beşiktaş, Bakırköy, Kadıköy, Şişli which started to render services in 2008. Requests from Istanbul dwellers for IMM and its affiliates are received and presentation of Municipal services and investments is made actively in communication points.
Kadıköy Communication Point
56General Management
E-Bulletin
IMM prepares a monthly bulletin regarding its international activities, contacts, cooperation and other common projects and activities for presenting to the relevant authorities through following international city agendas and conveys it to the relevant authorities via the network it established inside and outside the Municipality. Global Istanbul was published in January and February, but could not be maintained afterwards.
In-house activities were initiated in October 2011 for a weekly e-bulletin called “Foreign Policy Agenda” including the themes of foreign news, Turkish Foreign Policy, local news around the world and policy analysis.
Bulletin for Istanbul in Foreign Press
News published in foreign press about Istanbul is weekly edited, translated and conveyed to the relevant units inside and outside the municipality. This allows for presenting the perception type and interest level of the world about Istanbul, which claims to be a global centre.
Table 57 IMM Access to Information Data
Number of Applications 9.703 7.1008.878 6340
2008Access to Information 2010 20112009
Resource. Department of Press and Public Relations, 2011
White Tour
This activity organized for proper, efficient and on-site introduction of investments of Istanbul Metropolitan Municipality is conducted in company with experienced specialists of public relations. Tours are organized as bus tours every day during weekdays and on weekends if required within a certain schedule. 327 tours were organized and 13295 people participated in such tours in 2011 within the scope of White Tour.
Table 55 Communication Points Data
Communication Points
Number of Local Visitors Number of Foreign VisitorsNumber of Registered Applications Number of Distributed Materials
246.995
97.952
5.065
729.677
353.328
107.891
6.623
930.154
2010 2011
Resource. Department of Press and Public Relations, 2011
Table 56 White Tour DataWhite Tour Activity
Number of GroupsNumber of Individuals
184
6.887
160
6.108
82
3.282
327
13.295
2008 2010 20112009
Resource. Department of Press and Public Relations, 2011
Istanbul BulletinAccess to Information
Monthly Istanbul Bulletin has been published since 1994 for the Information Unit which put into service on 01.07.2004 according purposes of establishing a mass communication platform in order to the Governing Regulation of Right to Information Act No 4982 to announce tenders and similar service procurement and sales by the Metropolitan Municipality has been continuing to respond procedures to be conducted by Istanbul Metropolitan to the access to information applications since its opening. Municipality and its affiliated bodies to citizens living in Istanbul
and to relevant people, to attribute new planned services and projects. Istanbul Bulletin was published as 900.000 copies totally including 75000 copies for each month in 2011.
While applicants can fill the access to information application form in www.ibb.gov.tr and submit their information requests to our unit; they can also enjoy their rights to information via fax, Metropolitan Family Bulletin mailing and through addressing various questions about the activities conducted by Istanbul Metropolitan Municipality during in person applications. Requested information is Istanbul Metropolitan Municipality published a monthly in-house conveyed to the relevant person via e-mail, fax, mail and on-site bulletin on the internet called “Metropolitan Family” intended for investigation methods as he/she may desire. 6340 applications municipal departments and personnel in order to enable in-house were submitted in 2011 in this scope. communication, to create a corporate awareness; to give
information regarding the personnel interested in the fields of art such as painting, poetry, story and sports and other fields of interest and their works; to give information on personal status of employees such as marriage, birth, death, assignment etc.; to enhance personnel motivation through organizing activities in various fields.
57
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
BIMER
The regulation called Prime Ministry Communication Centre (BİMER) – Direct Prime Ministry which aims at receiving all domestic applications to Prime Ministry and monitoring applications made to ministries and governorships from the Prime Ministry projects allocation of a telephone number hotline which can be called all around Turkey and utilization of an Information Technologies program. Therefore, users are defined in our municipality and its units (ISKI, IETT, IGDAS) within the framework of program prepared for the purposes of transferring written and verbal applications made by citizens urgently to the relevant public institutions and departments for due actions, responding to such applications within the shortest time, warning the relevant departments in case of any delay, conducting all such procedures in an automation system, receiving statistical reports and supervising such reports from the centre according to the relevant memorandum. Within the scope of this activity, applications submitted to the prime ministry regarding our municipality are evaluated and the applicants are informed accordingly.
Table 58 Bimer Data
BIMER Received Applications (number)
Processed Applications (number)
Invalid Applications (number)
Pending Applications (number)
TOTAL
Processing Time (Day)
1.873
1.205
630
38
1.873
4
5.257
2.564
809
1.884
5.257
2
2.559
1.042
905
712
2.559
3
3.243
1.290
894
1.059
6.486
3
2008
Table 59 GENERAL MANAGEMENT ACTIVITY YEAR SECTORAL EXPENSE AMOUNTS
Information Services Management Support Services ManagementDocument and Archive ManagementManagement of Legal Processes
Human Resources Management
Affiliates Management
Internal and External Relations Management
Management of Financial Resources
Project Designing and Project Implementation
Strategy Development and Planning
Building and Land Purchases for Real Estate Management and Expropriation
General Management
GENERAL MANAGEMENT TOTAL EXPENSES FOR 2011
17.455.498.41 TL
234.324.666.67 TL
1.440.912 TL
36.888.510 TL
18.602.022 TL
4.078.845 TL
19.849.880 TL
30.922.776 TL
676.956 TL
321.163 TL
34.329.768 TL
18.476.560 TL
417.367.555 TL
EXPENSE AMOUNT IN 2011SUB-SECTORS
2010 20112009
Resource. Department of Press and Public Relations, 2011*Data between August and December could not be obtained due to system changes in BIMER.
Resource. Department of Financial Resources, 2011
ZON
ING
M
AN
AG
EMEN
T•Urban Planning Activities
•Urban Designing andTransformation Activities
•Zoning Activities
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Urban Planning Management 60
URBAN PLANNING MANAGEMENT
Cartography, planning, zoning, urban transformation activities are maintained within the scope of zoning management activities in order to ensure planned and regular development of the city, realizing balanced utilization through protecting natural (forest areas, watersheds, agricultural lands, sea, etc., which are fundamental life sources), historical and cultural areas and to prevent unhealthy growing trends.
Cartography activities constituting the infrastructure for zoning works, planning activities determining development direction and the future of the city, transformation and designing activities including implementation of planning actions as well as activities including inspection and monitoring for all such activities are life functions of the city.
Healthy life and development of the city like a living organism depend on the management of such activities in accordance with the modern urbanization approach and modern life requirements. Upper scaled planning works, one of these activities performed for the history of Istanbul, its significance in today’s world and its future are the most important activities having been conducted throughout the municipality history of Istanbul.
These planning activities are supported with significant technological infrastructure and new approaches.
For the existing urban fabric, housing is tried to be organized through inspecting by means of many methods such as satellite, air photos and site investigations both by district municipalities and IMM.
Worn-out, improperly constructed zones of the city and newly arising housing requirement are addressed within the scope of urban transformation activities; such zones and central regions are modernized with new designing works and transformed so that they satisfy requirements.
While the future of our city is being planned with developing management systems and especially with 1/100.000 scaled Environmental Plan; its requirements are designed with the most modern and humanist solutions.
While conducting all these activities, expenditure details of the sector giving information regarding the activities are given at the end of this page in “Zoning Management Activity Year Sectoral Expenditure Amounts Statement” under the titles of sector and sub-sector on which this report was classified excluding general management expenditures made for the activities (stationery, toner, inventory purchases and consumable materials), personnel expenditures.
Cartography Activities
Within the scope of Urban Planning activities; cartography activities such as covering requests of plan, map, guide etc. in digital media or in print, address information system works and updating cadastral information, producing 1/1000- 1/5000 scaled maps and orthophoto maps, zoning practices, publishing guide maps and books are carried out.
Within the framework of preparation of spatial strategic plan; environmental plans with the scale of 1/100.000 and 1/25.000 regulating spatial organization of urban functions and ensuring ecological balance through taking environmental friendly planning concept as a basis.
Within the scope of preparation of sub-scaled plans, master plans with any scale between 1/5.000 and 1/25.000 within the borders of Metropolitan Municipality are prepared, approved and implemented in accordance with the environmental plans and compatibility of 1/1.000 scaled tentative plans and parcelling plans prepared by district municipalities with the master plans is checked and 1/1.000 tentative plans of district municipalities are prepared when required as per legal obligations.
The scope of such activities includes to approve tentative plans to be prepared by municipalities within the borders of metropolitan municipality in line with the master plan, any amendments to be made on these plans, parcelling plans and zoning rehabilitation plans exactly or with required amendments and to inspect their implementation; to prepare or have prepared parcelling plans and tentative plans of district and first-tier municipalities which have not prepared their own tentative plans and parcelling plans in a year as well as municipalities delegating their authority and signing a protocol beginning from the date of effect of master plan.
Cartography activities covers production of orthophoto maps which are defined as photographic images, and 1/1000 and 1/5000 scaled base maps showing any detail regarding the area of construction, activities for information maps prepared on the basis of neighbourhood and districts as well as address information system.
Base maps, orthophoto maps, guide maps, satellite images having been already prepared are scanned in colour and black and white, and reproduced upon request.
Strategic Contributing to creating a liveable city Objective through directing its social, economic and URBAN PLANNING ACTIVITIES
physical development with an Strategic
understanding respectful for natural, Target 1.1 Conducting infrastructure works which will enable planning
historical and cultural heritage of the city Strategic Target 1.2 Generalizing integrated planning approaches and practices
61
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Orthophoto Map and Base Map Samples
Lidar
Since the existing base maps produced from air images taken between 2006 and 2007 throughout Istanbul lost their actuality, works were initiated for updating existing base maps throughout Istanbul.
With these products to be obtained within the provincial borders of Istanbul, it is aimed at;• Providing 3 dimensional digital position data for engineeringprojects of any kind,• Conducting studies of modelling and simulations, front elevationscenarios, silhouette modelling and monitoring alterations for any type of planning from surface models of high precision to be obtained etc.,• Conducting studies from obtained products for variousengineering practices such as flood simulation through monitoring stream movements in the city, risk maps for vulnerable areas, transport, planning energy transmission lines, creating forest base topography, noise analysis maps, utilization maps for solar energy, potential natural disasters, planning and documentation before and after earthquake,• Conducting silhouette analyses (LOD2 level), simulations, zoningplanning studies from 3 dimensional city model to be obtained and visualization works through associating it to CBS data,• Using digital images and mosaics to be obtained as backgrounddata in these studies.
Control and Approval Activities for Base Maps Revised with Topographic Methods:25 base maps with the of 1/1000 and 11 base maps with the scale of 1/5000 for Tuzla shipyards zone, Kadıköy, Blocks, Kartal and Başakşehir districts which were revised with Topographic methods were controlled and approved while 62 base maps with the scale of 1/1000 and 10 base maps with the scale of 1/5000 for Sultanbeyli and Avcılar districts were controlled and approval procedure for these maps are still in progress.
Meetings on LIDAR were held with experts and preliminary study regarding the implementation was completed.In addition to obtaining 3 dimensional city model and digital images, 3 dimensional digital height, surface and height difference model through using airborne LIDAR technology with integrated systems (Digital cameras, GPS/IMU positioners etc.) within the provincial border of Istanbul following preliminary study, implementation studies were initiated for production of digital city model at the level of LOD3 for buildings in the capacity of registered civil architecture in the area whose borders were announced to be renovation area specific to historical peninsula, specified by the annex to the decree of the council of minister with the number of 2006/10501 and at the level of LOD3+ for buildings in the capacity of monumental artefacts within the renovation area.
Map, Orthophoto Map Production, Plan Archive
Map Implementation and Measuring Activities
Cadastral Map Activities
Resource. Department of Housing and Urban Development, 2011
3 construction azimuth and elevation section documents regarding areas requested in 2 different districts as well as 18 documents for procedures such as allotment, renunciation for road, land amalgamation, road formation in 15 different districts.
Activities were completed for forming district CBS data by means of updating cadastral data of Zeytinburnu and Güngören districts, having been chosen as pilot zones, in digital media within the scope of Protocol on Producing, Sharing and Using Principles for Common Data signed between TKGM and IMM in order to obtain Up-to-date Cadastral information.
Procedures for 3607 files were performed within the scope of Cartography and Plan Archiving Activities. 558 plans were announced, published on the internet and archived. Furthermore, renovation works were performed for 51 of 160 canvas plans prepared between 1940 and 1960 and related works are still in progress.
1/1000
Base Sheet
2008 2009 2010 2011
1/5000
BaseSheet
31 sheets _
1/1000
Base
Sheet
1/5000
Base
Sheet
_ 38 sheets 87 sheets_ 8 sheets 21 sheets
1/1000
Base
Sheet
1/1000
Base
Sheet
1/5000
Base
Sheet
1/5000
Base
Sheet
62Urban Planning Management
Integration Activities for Address Information System and National Address Database;
Map Zoning Implementation Activities
Activities for Research – Development and Geographical Information Systems
Updating Existing Administrative Borders;
Updating Istanbul Road Network Data;
Address Information System Activities
After evaluating problems experienced in pilot studies in Zeytinburnu and Güngören districts, activities were initiated for updating cadastral information for other districts according to the priority order to be determined by Provincial Directorate of Istanbul and transferring such information into TAKBIS database.
Physical realizations, and land and data controls of Address Information System activities for Arnavutköy, Fatih (Revised), Gaziosmanpaşa, Sultangazi and Beylikdüzü districts were completed.
While physical realizations of Address Information System activities for Çekmeköy, Kâğıthane, Sancaktepe, Ümraniye, Şile (Revised) and Tuzla (Revised) districts, data controls are still in progress.
Address Information System activities for Büyükçekmece, Çatalca, Silivri, Kadıköy, Ataşehir, Kartal and Blocks districts are still in progress.
After the completion of these activities, Address Information System for a total of 31 districts throughout Istanbul will be created.
11 Zoning Implementations were conducted and registered in land registry as per Article 18 of Law No 3194 on Public Works and in accordance with the Article 7 of Metropolitan Municipality Law No 5216.
66 of 115 implementation files prepared by district municipalities were approved, while 38 of them were returned to the relevant district municipalities after detecting mistakes in terms of technique and procedure for zoning implementation. Works on other files are still in progress.
Activities were completed for reserving address components produced and updated under IMM in a common address database, making such components compatible with National Address Database (UAVT), keeping them up-to-date through integration with District Municipalities and sharing them with public organizations such as ISKI, IGDAS. Road data was first combined into a single one within the scope of the activities. Activities for District Address Information System (AIS) were completed and road data in 14 districts were matched with UAVT codes. Newly formed Istanbul road data was updated with name amendment decisions taken by IMM assembly and road data received from activities for establishing district AIS.
Table 2 Address Information System Activities in 2011
District Name Starting Date End Date
11.04.2011
06.04.2011
03.05.2011
03.05.2011
17.09.2009
17.09.2009
17.09.2009
17.09.2009
16.09.2009
Beylikdüzü
Fatih (Revision)
Gaziosmanpaşa
Sultangazi
Arnavutköy 06.04.2011
Resource. Department of Housing and Urban Development, 2011
Address Information System Activities throughout Istanbul
Resource. Department of Housing and Urban Development, 2011
Borders of 22 Districts (district, neighbourhood and village borders), determined according to the data obtained from activities performed for Establishing District Address Information System (AIS) were processed in the date of Istanbul Administrative Borders (district, neighbourhood and village borders) and brought into use of departments in Map Server (\\10.6.50.50).
56 mainroad-street names and geometries in Avcılar, Çekmeköy, Fatih, Arnavutköy, Başakşehir, Küçükçekmece, Beylikdüzü, Maltepe, Sancaktepe, Ümraniye, Üsküdar, Tuzla, Pendik, Beykoz Sultangazi and Gaziosmanpaşa districts thanks to the data obtained from district address information system activities were updated in Istanbul Road data.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Updates for Board Guide Maps; Program software;
Activities for updating existing guiding information and qualified structures used for production of board guide maps (public Coding procedure for “Orthophoto-Base map section detection
organizations, medical institutions, educational institutions, and copying program” on the basis of district and
cultural facilities, sports facilities, regional facilities, neighbourhood was completed. Coding for Address Information
transportation points etc.) were maintained. System Tracking (AIS Tracking) program is in progress.
Colourful guide map consisting of 6 map sections belonging to Activities for making Article 18 Zoning implementations smart in European Side (4 Parts) was completed. Guide map works are CBS media were initiated and 5 applications were put into the still in progress for Asian Side. system.
“Touristic and Cultural Map for Historical Peninsula” was prepared for distribution to citizens free of charge. Spatial Strategic Plan Activities
“Administrative Borders of Istanbul” map with the scale of Activities for Sub-Scaled Plans 1/100.000 including updated administrative borders was There were 21.631 file inputs and 34.858 file outputs including prepared. 1/5000 and 1/1000 scaled plan suggestions and other different
Map Server Activities; correspondences.
Measures were taken for any problems which may arise during transition from Map Server to NASSERVER. The list of personnel from directorates who are authorized to access was created. Master Plan (NİP) and Tentative Plan Updates were maintained upon requests from units. Folder Activitiesstructures were re-arranged through detecting repetitions and imperfect knowledge and data in Map Server. Imperfect data were provided from orthophoto and base maps and copied into the server. Table 3 Plan Modifications Approved by IMM Assembly
Years Total Plan Scale 2008 2009 2010 2011
Creek activities; 1/5000 (Number) 2007
360
2008 2009 2010 2011
312 301 341 323
(Number)
1.637
Occupation status was detected in digital media for occupying 1/1000 (Number) 419 405 398 552 604 2.378
structures in cadastral spaces of a total of 451 streams including 41 main creeks and 162 sub-creeks in Asian Side and 56 main Resource. Department of Housing and Urban Development, 2011
creeks and 192 sub-creeks in European Side. Occupation status detection and other procedures are still in progress in digital media for 25 creeks. Furthermore, Creek information system (DEREBIS) was designed and published for testing purposes.
64Urban Planning Management
Plan NamePlan Zone
Adalar
Başakşehir
Başakşehir
Beykoz
Beykoz
Beyoğlu
Büyükçekmece
Büyükçekmece
Çatalca
Çekmeköy
Fatih
Esenyurt
Kadıköy
Kadıköy
Kâğıthane
Kartal
Kartal
Küçükçekmece
Pendik
Şile
Şile
Silivri
Şişli
Şişli
Sultangazi
Tuzla
Tuzla
Tuzla
Tuzla
Pendik
21.09.2011
20.04.2011
21.09.2011
29.06.2011
29.06.2011
14.01.2011
03.06.2011
16.05.2011
16.08.2011
16.12.2011
30.12.2011
20.11.2011
18.01.2011
21.06.2011
17.10.2011
03.06.2011
22.02.2011
22.07.2011
25.01.2011
15.04.2011
15.04.2011
30.09.2011
18.10.2011
25.03.2011
24.01.2011
14.03.2011
22.09.2011
20.01.2011
13.11.2011
Date of Approval
Blocks District KANİP (Master Plan for Protective Purposes)Başakşehir Batı Resnelı Çiftliği Location (Regarding Former 1372 Parcel Area) NİPAltınşehir Güvercintepe NİPBozhane Gollü Kılıçlı and İshaklı Villages KANİPRiva (Çayağzı) Village Centre KANİPBeyoğlu Perşembe Pazarı Urban Protected Area KANİPBüyükçekmece District Pınartepe Neighbourhood NİPThe area between Büyükçekmece Tepecik Zone outside the Basin and E-5 Highway NİPÇanakça Village Revision NİPHüseyinli and Sırapınar Villages as well as Ömerli Neighbourhood Western Zone NİPHistorical Peninsula 1/5000 KANİPEsenyurt Ardıç Evler NİPKadıköy İbrahimağa 296 Sec. 1421 Block 2-3-4 Parcel NİPKadıköy Zühtüpaşa Neighbourhood 1071 Sec. 436 Block 3 Parcel NİPSeyrantepe Neighbourhood Western Section NİPKartal District Kordonboyu NİPKartal Soğanlık Urban Protected Area KANİPKüçükçekmece District Halkalı Road RNİP (Revision NİP)The area between Pendik Ankara Road and Tem Linking Road NİP1/5000 Scaled Şile District Ömerli Watershed NİPŞile District Darlık-Isaköy-Kabakoz Watersheds NİP1/5000 Scaled Kadıköy Neighbourhood NİPŞişli Ayazağa (Köyiçi) Master PlanCendere Valley NİPSultangazi NİPTuzla Orhanlı Industrial Zone NİPTuzla Yedievler NİPTuzla Aydıntepe Zone for Preventing Squatters RNİPTuzla District Evliya Çelebi-Yayla-İstasyon and Camii Neighbourhoods NİP (Plan in force Date: 09.03.2011) Pendik District Çınardere Velibaba Zone NİP
Table 4 Plans Approved in 2011
16.12.2011
Resource. Department of Housing and Urban Development, 2011
Districtİlçe
Table 5Table 6
Plans Submitted to the AssemblyPlans Submitted with Municipal Opinion
Resource. Department of Housing and Urban Development, 2011*Pending Approval of the Mayor.
Arnavutköy
Arnavutköy
Avcılar
Bahçelievler
Bahçelievler
Bakırköy
Büyükçekmece
Çatalca
Eyüp
Eyüp
Kâğıthane
Küçükçekmece
Küçükçekmece
Küçükçekmece
Pendik
Pendik
Pendik
Pendik
Sancaktepe
Sarıyer
Şişli-Kâğıthane
Ümraniye
Name of Plan
Sazlıbosna Village Filiboz Viranlığı Archaeological Protected Area KANİP
Sazlıbosna Filiboz Viranlığı 1st Degree Archaeological Protected Area KaNİP
Southern Avcılar District D-100 Highway NİP
Yenibosna Basın Aksı (Ayamama) Master Plan
Plan Notes for Transformation Focused on Earthquake
Plan Notes for Transformation Focused on Earthquake
Büyükçekmece Kanuni Sultan Süleyman Bridge Protection Area KANİP
Kaleiçi Urban Protected Area KaNİP
Kemerburgaz 2nd Stage N.İ.P
İhsaniye Işıklar Village N.İ.P
Şişli Okmeydanı Hospital and its Vicinity NİP - Gürsel Neighbourhood 10301, 21067 Blocks NİP
Küçükçekmece Rhegıon Ancient City 3rd Degree Archaeological Protected Area KANİP
Vicinity of Küçükçekmece Lake Revision NİP
Küçükçekmece Rhegıon Ancient City 3rd Degree Archaeological Protected Area KaNİP
Kurtköy Mass Housing Zone NİP
Ertuğrulgazi NİP
No 2 Revision Tentative Plan
1/5000 Scaled Pendik Yenişehir Çamlık Neighbourhood Partial NİP Suggestion
1/5000 Scaled Sancaktepe Additional NİP
Bahçeköy 1/5000 Scaled KaNİPŞişli Okmeydanı Hospital and its Vicinity NİP and Kâğıthane Gürsel Neighbourhood 10301 Block NİP
1/5000 Scaled Ümraniye Site and Esenevler Neighbourhood Partial NİP
Plan
s Sum
bitt
ed to
the
Asse
mbl
y
Name of Plan
Avcılar 1st and 3rd Degree Archaeological Protected Area KANİP
Erenköy Neighbourhood 106 Section 380 Block 14-15-16 Parcels KANİP
Fenerbahçe Neighbourhood 89 Section 783 Block 5-6 Parcels KANİP
19 Mayıs Neighbourhood 172/3 Section 620 Block 273-274 Parsels KANİP
Sahrayıcedid Neighbourhood. 176 Section 3133 /253-254-255-272-275-275 Parcels KANİP
Caferağa Neighbourhood 40 Section 1332 Block 5-6 Parcels KANİP
Osmanağa Neighbourhood 9 Section 5 Block 1 Parcel KANİP
Kurbağalıdere-Hasanpaşa KANİP
Acıbadem Neighbourhood 58 Section 1340 Block 7 Parcel KANİP
İbrahim Urban Protected Area KANİP
Küçükçekmece Rhegıon Ancient City 1st and 2nd Degree Archaeological Protected Area KANİP
Sancaktepe District Samandıra Damatris Palace 1st Degree Archaeological Protected Area KANİP
Silivri Selimpaşa Selimpaşa Mound 1st Archaeological Protected Area
Selymbrıa Nekropolis Area (3rd Deg. Arc. Prot. Area) and Central Urban Protected Area KANİP
Selimpaşa Urban Protected Area Master Plan for Protection Purposes
1/5000 Scaled Ümraniye Yeni Sanayi Neighbourhood Partial Master Plan
Fırat Neighbourhood NİP (Plan in force Date: 18.08.2004)
Karamandere NİP
1/5000 Scaled Maltepe District Dragos 3rd Degree Natural Protected Area KANİP
Hadımköy Centre NİP*
Avcılar
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Küçükçekmece
Sancaktepe
Silivri
Silivri
Silivri
Ümraniye
Tuzla
Çatalca
Maltepe
Arnavutköy
65
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
District
Table 7 Plans with Ongoing ActivitiesName of Plan
Yassıören NİP, İstiklal Neighbourhood-Derbent Location NİP, Yeşilbayır NİP, Ömerli-Deliklikaya NİP, Tayakadın NİP
Yenisahra and its Close Vicinity NİP, İçerenköy and Küçükbakkalköy Neighbourhoods NİP, Mustafa Kemal and Âşık Veysel Neighbourhoods NİP
Avcılar/Ispartakule-Spradon Ancient City 1st Degree Archaeological Protected Area Kanip, Avcılar 1st and 3rd Degree Archaeological Protected Area Kanip
Mimar Sinan South of E-5 Highway Nip, Kumburgaz NİP, Southern Türkoba NİP
Yeşilköy Urban Protected Area Master Plan for Protection Purposes
Levent Urban Protected Area Kanip, Beşiktas-Dolmabahce-Ortaköy Kanip
Acarlar and Merkez Neighbourhood as well as Akbaba, Zerzevatçı, Kaynarca, Anadolu Feneri, Elmalı, Örnekköy Villages K.A.N.I.P., Alibahadır, Paşamandıra, Mahmut Şevket Paşa, Öğümce Villages K.A.N.I.P.
Beylikduzu 1st and 2nd Degree Natural Protected Area KANİP
Beyoğlu and Şişli Districts 1/5000 Scaled Okmeydanı Historical Protected Area Master Plan for Protection Purposes and Impact Transition Area, Aynalıkavak Haliç Coast Tersaneler Zone Kanip
Belgrat Köyü Nip, Çakıl Neighbourhood RNİP, Dağyenice Village NİP, Hallaçlı Village Nip, Aydınlar Village Nip, Ormanlı Village Nip, Hisarbeyli Village Nip, Celebköy Village Nip,
Çatalca Kaleiçi Urban Protected Area Kanip, Kabakça Village Rnip, Gökçeali Village Rnip, Kestanelik Village Nip, Ovayenice Village Nip, Çiftlikköy Village Nip, Binkılıç NİP
Ömerli Neighbourhood Merkez and Koçullu Village N.İ.P., Ömerli Neighbourhood Eastern Zone N.İ.P.
Esenyurt Saadetdere Neighbourhood 1st Degree Archaeological Protected Area KanipHaydarpasa Train Station and its Back Field and Kadıköy Avenue and its Vicinity Kanip, Bostancı Neighbourhood 64 Section 309 Block 2 Parsel Kanip , Fenerbahçe Peninsula Kanip, 1/5000 Fikirtepe Mound And its Vicinity
Kanip, 1/5000 Kadıköy Rasim Paşa Urban Protected Area Kanip, 1/5000 Kadıköy Traditional Bazaar Kanip, Erenköy Neighbourhood 106 Section 380 Block 14-15-16 Parcels
Kanip, Fenerbahçe Neighbourhood 89 Section 783 Block 5-6 Parcels Kanip, 19 Mayıs Neighbourhood 172/3 Section 620 Block 273-274 Parcels Kanip , Sahrayıcedid
Neighbourhood 176 Section 3133 /253-254-255-272-275-275 Parcels Kanip, Caferaga Neighbourhood 40 Section 1332 Block 5-6 Parcels Kanip, Osmanaga Neighbourhood 9 Section 5 Block 1 Parcel Kanip
Kurbagalıdere-Hasanpaşa Kanip, Acıbadem Neighbourhood 58 Section 1340 Block 7 Parcel Kanip, İbrahim Urban Protected Area Kanip, Caddebostan Neighbourhood 103
Section 2985 Block 8 Parcel Kanip (Natural Protected Area),
Vicinity of New Municipal Service Area NİP Plan in force Date: 12.02.2006 , Gürsel Neighbourhood 10301,10311,2167 Blocks NİP Plan in force Date: 16.04.2005 - Okmeydanı Hospital and its Vicinity NİP Plan in force Date: 16.04.2005
Soğuksu Location 1st and 3rd Degree Natural Protected Area Kanip, Küçükçekmece Rhegıon Ancient City 1st and 2nd Degree Archaeological Protected Area Kanip
1/5000 Scaled Maltepe District Dragos 3rd Degree Natural Protected Area Kanip
Pendik District Esenyalı Zone Nip, Pendik District Şeyhli Kurtköy Zone Nip, Pendik District Ömerli Watershed Nip
Sancaktepe Additional Nip, Sancaktepe District Samandıra Damatrıs Palace 1st Degree Archaeological Area KanipSelimpaşa Kavaklı and Southern Ortaköy Tem Nip, Beyciler Village Close Proximity Combustible Explosive and Inflammable Materials Storage Area Nip, Gümüşyaka and its Vicinity, Silivri Centre Southern D-100
Highway N.I.P, Silivri Selimpaşa Selimpaşa Mound 1st Degree Archaeological Protected Area, Selymbrıa Nekropolis Area (3rd Deg. Arc. Area) and Centre Urban Protected Area
Kanip, Selimpaşa Urban Protected Area Master Plan for Protection Purposes
Şile District Centre Nip (Plan in force Date: 14.06.1991), Şile District Centre Impact Nip
Şişli Ayazağa 2nd Part Master Plan (Vicinity of Maslak)
Tuzla District Postahane Neighbourhood Nip (Plan in force Date: 09.03.2011), Tuzla District Fırat Neighbourhood Nip (Plan in force Date: 18.08.2004), Tuzla District Ömerli
Watershed Orhanlı Centre And its Vicinity Nip (1- Plan in force Date: 16.04.2001) (2- Plan in force Date: 16.06.2004)
A part of Site and Esenevler Neighbourhoods NİP, 1/5000 Scaled Ümraniye Yeni Sanayi Neighbourhood Partial Master Plan
1/5000 Scaled Harem-Salacak and Şemsipaşa Natural Protected Area KANİP, 1/5000 Karacaahmet Graveyard Natural and Historical Protected Area KANİP,
1/5000 Rumi Mehmet Paşa Mosque And its Vicinity as well as Ayazma Mosque And its Vicinity Urban Protected Area KANİP, 1/5000 Valide-i Atik Mosque And its Vicinity
Urban Protected Area KANİP, Ünalan Nip, 1/5000 Scaled Harem Zone as well as Haydarpasa Port and Back Field Nip
Arnavutköy
Ataşehir
Avcılar
Büyükçekmece
Bakırköy
Beşiktaş
Beykoz
Beylikdüzü
Beyoğlu
Çatalca
Çatalca
Çekmeköy
Esenyurt
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Kadıköy
Kağıthane
Küçükçekmece
Maltepe
Pendik
Sancaktepe
Silivri
Silivri
Silivri
Şile
Şişli
Tuzla
Tuzla
Ümraniye
Üsküdar
Üsküdar
Üsküdar
Resource. Department of Housing and Urban Development, 2011
*NİP: Master Plan, KANİP: Protected Area Master Plan
Activities for Plan and Plan Variance Mosaic
Attribution information such as process information and plan confirmation dates, planning areas, acts of parliament regarding plans including plan in force with the borders of Master Plan, plans with stay of execution, cancelled plan and plan being out of date with new plans is kept up-to-date within the scope of this study.
Additionally, a mosaic study where attribution information regarding change of plan in the amendments to the Master Plan (name of plan received from, amendment approval limit, amendment confirmation date, parliament approval date, act no of parliament, function before the amendment and the function following the amendment, etc.) is maintained.
Thus, it becomes possible to obtain digital data regarding the function amendments and information on for which districts and on which plan, to what extent amendments have been made.
Table 8 Ongoing and Completed Plan Mosaic Activities Type
Number of Zone Plan in Force
No of Plans in Force on Parcel Basis Total No of Plans in Force No of Plans with On-going Activities No of Annulled Plans No of Plans with Stay of Execution No of Cancelled Plans
Number
354
13749110021914
37
Resource. Department of Housing and Urban Development, 2011
66Urban Planning Management
Raster Plan and Plan Variance MosaicApproved “Tifs” for Master Plan; a “Raster Mosaic” is formed through coordinating Section by Section, cutting from the edges of Sections, connecting to each other and cutting them in accordance with the plan borders. This geographical data enables to see approval status of a requested parcel or zone. Raster Plan Mosaic is published at certain intervals on http://gis.ibb.gov.tr.
There are 491 plans in force for which a Raster Mosaic has been formed. Additionally, plans which are not in force any longer are removed from the General Raster Mosaic of Istanbul.
Resource. Department of Housing and Urban Development, 2011
District
Başakşehir
Başakşehir
Şişli
Şişli
Şişli
Sultangazi
Hadımköy
Arnavutköy
Ümraniye
Tuzla
Tuzla
Pendik
Sultanbeyli
Sultanbeyli
Silivri
Büyükçekmece
Çekmeköy
Maltepe
Maltepe
20.04.2011
03.06.2011
30.09.2011
30.09.2011In Distribution
15.09.2011
16.03.2011
17.10.2011
16.08.2011
22.03.2011
01.06.2011
30.09.2011
08.04.2011
07.04.2011
06.10.2010
03.06.2011
25.03.2011
16.06.2011In Distribution
Plan Confirmation DateName of Tentative Plan (U.İ.P)
Başakşehir Batı Resneli Public Housing Area U.İ.P
Şahintepe U.İ.P
Cendere Vadisi Northern (D) Sub-region Ü.İ.P
Cendere Vadisi Northern (B) Sub-region Ü.İ.P
Cendere Vadisi Northern (C) Sub-region Ü.İ.P
Sultangazi U.İ.P
Hadımköy 2nd Stage U.İ.P
Arnavutköy Çilingir U.İ.P
1\1000 scaled U.İ.P including some part of Elmalıkent, Kazım Karabekir, İnkılap and Atatürk Neighbourhoods
Ömerli Watershed Northern Akfırat U.İ.P
Ömerli Watershed Tepeören Zone U.İ.P
Şeyhli Industrial Zone U.İ.P
K-1 Zone U.İ.P
K-2 Zone U.İ.P
Silivri U.İ.P covering 80 Blocks ant their vicinity
Between Tepecik Zone outside the basin and E-5 1/1000 Scaled U.İ.P.
Alemdağ Centre and its Vicinity Revision Tentative Plan
1/1000 scaled Maltepe Northern E-5 Military Area Tentative Plan
1/1000 scaled Büyükbakkalköy Neighbourhood Tentative Plan
Table 9
Resource. Department of Housing and Urban Development, 2011
95% of the procedure for creating Raster Amendment Mosaics for amendments to Plan in Force of which approved Tifs are kept in our map archive.
Approximately 3620 Plan Section Tifs with the scale of 1/5000 were coordinated and cut within the scope of this activity.
19
34
24 24 27
Graphic 1. Approved 1/5000 Scaled Plans
2007 20082009
20102011
Amendment Raster Mosaic is also being created through coordinating amendment sections belonging to master plans and cutting from amendment confirmation borders. 4109 Planned Amendment Section Tifs with the scale of 1/5000 were coordinated and cut within the scope of this activity.
Raster Plan and Plan Variance Mosaic
Approved Plans in 2011
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
District
Kartal
Silivri
Sarıyer
Name of Tentative Plan
1/1000 scaled Kartal Tentative PlanEastern and western Tem linking road and its close vicinity 1/1000 scaled Tentative Plan
Sarıyer Gümüşdere-Kısırkaya Zone 1/1000 scaled Tentative Plan for Protection Purposes (KAUİP)
Table 10 Tentative Plans with Pending Approval of Assembly
Resource. Departvent of Housing and Urban Development0 2011
URBAN DESIGN AND TRANSFORMATION ACTIVITIES
StrategicTarget1.3 Enabling urban transformation practices
StrategicTarget.4 Extending practices which will support urban aesthetics
Urban Design Practices
Advertisement and Introduction Boards
Within the scope of urban design practices; activities for buffet designs, designing and arranging various objects and landscapes, avenue designs and advertisement boards are carried out.
Within the scope of urban design practices; standards are established, evaluations are made; and activities for eliminating unhealthy images created by advertisement and introduction boards in Istanbul in accordance with “Regulation on Advertisement, Notification and Introduction”.
Through evaluations made for design and position of 4.209 advertisement and introduction practices in 2011, confirmation or rejecting decisions were made for 2.077 introduction practices and 2.132 advertisement practices. Additionally, opinions on aesthetic status of 176 winter gardens within the scope of Istanbul Public Works Regulation.
BEFORE
AFTER
Façade and Ground Rehabilitation Urban Design Implementation ProjectsWhile Façade and Ground Design Implementation Projects are being prepared in order to establish obligations for the structures with facades on avenue, square, road and main roads within the area of authority of Metropolitan Municipality and to specify locations to put advertisements and notifications on and their shape and dimensions; these projects are submitted to district municipalities for implementation.
Examples of Advertisement and Introduction Practices
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
District
Kartal
Silivri
Sarıyer
Name of Tentative Plan
1/1000 scaled Kartal Tentative PlanEastern and western Tem linking road and its close vicinity 1/1000 scaled Tentative Plan
Sarıyer Gümüşdere-Kısırkaya Zone 1/1000 scaled Tentative Plan for Protection Purposes (KAUİP)
Table 10 Tentative Plans with Pending Approval of Assembly
Resource. Departvent of Housing and Urban Development0 2011
Enabling urban transformation practices
Extending practices which will support urban aesthetics
StrategicTarget 1.3
StrategicTarget 1.4
URBAN DESIGN AND TRANSFORMATION ACTIVITIES
Urban Design Practices
Advertisement and Introduction Boards
Within the scope of urban design practices; activities for buffet designs, designing and arranging various objects and landscapes, avenue designs and advertisement boards are carried out.
Within the scope of urban design practices; standards are established, evaluations are made; and activities for eliminating unhealthy images created by advertisement and introduction boards in Istanbul in accordance with “Regulation on Advertisement, Notification and Introduction”.
Through evaluations made for design and position of 4.209 advertisement and introduction practices in 2011, confirmation or rejecting decisions were made for 2.077 introduction practices and 2.132 advertisement practices. Additionally, opinions on aesthetic status of 176 winter gardens within the scope of Istanbul Public Works Regulation.
BEFORE
AFTER
Façade and Ground Rehabilitation Urban Design Implementation ProjectsWhile Façade and Ground Design Implementation Projects are being prepared in order to establish obligations for the structures with facades on avenue, square, road and main roads within the area of authority of Metropolitan Municipality and to specify locations to put advertisements and notifications on and their shape and dimensions; these projects are submitted to district municipalities for implementation.
Examples of Advertisement and Introduction Practices
68Urban Planning Management
Table 11 Completed Façade and Ground Rehabilitation Urban Design Implementation Projects
Eyüp Sultan Boulevard and Its Close Vicinity Façade Rehabilitation Urban Design Implementation Project
Esenler Istanbul, İnönü Main Roads and Atışalanı Main Roads Façade Rehabilitation Urban Design Implementation Project
Scaled, Three Dimensional, CBS Integrated Video Shooting in 4 Different Main Roads throughout Istanbul
Arnavutköy, Mehmet Akif, Fatih Main Roads Façade Rehabilitation Urban
Design Implementation Project
Üsküdar Çengelköy Köyiçi and Its Close Vicinity Ground Rehabilitation Urban
Design Implementation Project
Project Competition for Designing Commercial Taxi Models for Istanbul
The Area between Aksaray Subway Station and Valide Sultan Mosque Façade Ground Rehabilitation Urban Design Implementation Project was completed.
Üsküdar Çengelköy Main Road Façade Rehabilitation Urban Design Implementation Project
Preparing Introduction Book
Preparing Advertisement Images for Competition of Project Ideas for Taxi System for Istanbul
Sultanbeyli- Fatih Boulevard Urban Design Project
Work of Preparing Advertisement Images for Popular Voting for Competition of
Project Ideas for Taxi System for Istanbul İstanbul
Project Name
Eyüp
Esenler
Beyoğlu, Kadıköy
Around Turkey
Arnavutköy
Üsküdar
Fatih
Around Istanbul
Around Istanbul
Üsküdar
Sultanbeyli
Around Istanbul
2010
2010
2010
2010
2011
2010
2011
2011
2011
2010
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
2011
District Tender Date Deadline
Resource. Department of Survey and Projects, 2011
Resource. Department of Survey and Projects, 2011
Table12 On-going Façade and Ground Rehabilitation Urban Design Implementation Projects
Touchstones Urban Design Project
Beyazıt Avenue Urban Design Project
D-100 Highway Route, the area between Bosphorus Bridge-Airport Junction Façade Ground Rehabilitation Urban Design Implementation Project
Fatih District Yerebatan Main Road, Şeftali, İnciliçavuş, Ticarethane and Çatalçeşme Streets Façade Rehabilitation Urban Design Implementation Project
Esenler District Tem-E5 Connecting Road (Esenler Junction-Gazi Main Road Route) Ground Rehabilitation Urban Design Implementation Project
Project Name District Tender Date Deadline
Around Istanbul
Fatih
Fatih
Esenler
Around Istanbul
2011
2011
2011
2011
-
2012
2012
2012
2012
-
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Touchstones Urban Design Project
Touchstones Urban Design ProjectThe Area between Aksaray Subway Station and Valide Sultan Mosque Façade Ground Rehabilitation Urban
Design Implementation Project
Scaled, Three Dimensional, CBS Integrated Video Shooting in 4 Different Main Roads throughout Istanbul
70Urban Planning Management
Üsküdar Çengelköy Köyiçi and Its Close Vicinity Ground Rehabilitation Urban Design Implementation Project Bayrampaşa District İsmet Paşa Neighbourhood
Şişli District-Feriköy Location
Activities for Urban Transformation and Development Purposes
Project and Implementation Activities for Urban Transformation Purposes
Urban Transformation Activities in Areas in the property or authority of IMM
It is aimed at performing urban transformation activities through primarily clearing structure stock by means of settlement on the basis of buildings which require transformation in close vicinity of the project area through producing structure stock in areas in the property and authority of IMM in order to use in transformation of constructed areas in private property; repeating the same procedure in stages for the areas to be evacuated due to structures obtained through clearing procedure in this regard.
Urban transformation activities were initiated firstly in Bayrampaşa District İsmetpaşa Neighbourhood, Zeytinburnu District Merkezefendi Neighbourhoods and Şişli District-Feriköy location in order to accelerate the districts requiring re-construction due to heavy construction with urban and natural risks mainly including the risk of earthquake and insufficiency of public areas and to enable transformation to extend throughout the district in stages.
While analytic surveys, transformation model and idea projects were completed for the specified areas and their vicinity; relevant activities are in progress.
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Urban Transformation Projects for the purpose of Creating Avenues This activity aims at obtaining lands of private property their vicinity requiring elimination of property and construction for IMM investments mainly including transport projects by means of urban transformation activities to be performed without removing property and with lower costs compared to expropriation. Preliminary design phase and idea projects are in progress for Çağlayan Avenue and Üsküdar Avenue Urban Transformation Projects within this scope.
Çağlayan Avenue Project Area
Urban Transformation Activities for Basins and CreeksSultangazi District and Eyüp-Pirinççiköy Location Intra-Basin Project Area
While Intra-Basin Project Area (HİPA) was specified in area in Sultangazi District 1/5.000 scaled Master Plan, a large part of this area is within the borders of Sultangazi District and some part of it is in the borders of Eyüp District Pirinççiköy Neighbourhood. While the size of area within the borders of plan confirmation is 4645 Ha; remaining net HİPA area without forest areas is 1600 Ha. Since all analyses were conducted in terms of plan confirmation borders in 1/5000 scaled Master Plan, analyses within the scope of this report were prepared for Net HİPA (HİPA area without forest areas) and 1/1000 scaled intra-basin plan activities are still in progress.
Alibeyköy Creek and its Vicinity Urban Transformation Project
This activity performed in Alibeyköy Creek and its vicinity aims at encouraging to take functions polluting water resources and environment, primarily increasing truck traffic out of the city, planning recreation areas and outdoor areas for the service of citizens living in the region around the creek as well as assembly areas, earthquake park, tent parks in case of a disaster such as earthquake in line with the requirements. Commercial Area arrangements planned within the planning area aim at giving construction permissions for personal parcels of workshop and other functions without any need for expropriation and building a healthy and modern bazaar including commercial units required by the region (in a way satisfying all requirements for car park and outdoor area).
Design activities for this area were completed in this regard and other activities are still in progress.
3 Dimensional Design Activity
Urban Transformation Project for Reducing Disaster Risk on Bahçelievler Tavukçu Creek Axis located in Bahçelievler and Bağcılar Districts Urban Transformation Project activities were initiated due to the fact that structures around Tavukçu Creek axis are unsecured against the risk of earthquake; many structures are within the borders of flood area and upon the request for new plans intended for creating green corridors as prestige areas around Tavukçu Creek by Bahçelievler Municipality.
1/5000 scaled design activities were conducted upon considering analytic surveys and opinions of relevant institutions. Project area was separated to areas of 25 meters due to the flood risk alongside the creek axis and zones with flood risk were evacuated during Tavukçu Creek designing activity.
A protection line of 12 meters was created alongside the creek and this protection line was designed to be park areas. A total of 2 roads were created along the protection lines and a total of 36 meter long green line, park areas, connecting roads and cycle paths were designed.Social facility areas and recreation areas were designed alongside the creek axis and these suggested housing areas were located in zones which do not constitute any risk. Design activities are in progress.
Front Cover End Cover
72Urban Planning Management
Activities for Preparing Spatial Plan Scenario for Urban Transformation and Development
Considering the location of districts in Istanbul and their facilities as well as the role assumed by Istanbul globally; it aims at paving the way for transformation practices which will provide the ones living in the entire district with easy access to all urban facilities and locations that are indispensable elements of urban life thanks to determining a vision to enhance urban attraction in line with the global, regional and local approaches; conducting expropriation activities with public funding in order to eliminate property and buildings existing in these centres and roads through firstly determining district and neighbourhood centres linked together with suitably wide roads which include all urban facilities and are located in built-up area of the district with the most suitable and accessible distances in consideration with the fact that urban transformation is not possible for the entire district in the short term in accordance with this vision; determining these centres and roads as well as the areas in its close proximity as urban transformation and development project areas in dimensions which will provide financing for transformation by means of the value to be obtained for the purpose of according the rights of title holders within the scope of “value-based on site transformation” project which will be conducted on the area in close vicinity instead of moving title holders away from the area.
Activities for Areas of Rearrangement (Yda) in Sultangazi District
It aims at conducting real estate exploitation activities and obtaining an architectural project idea which will include urban functions required for the district and will allow for initiation of urban transformation process with the method of produce-transfer—evacuate in the district for 3 “Areas of Rearrangement (YDA)” whose borders have been specified in Sultangazi District 1/5000 Scaled Master Plan in force.
While the abovementioned areas locate outside the watershed, they will be used for transformation of zones which become obsolete physically and socially in the district. Settlement of population to be transferred from the problematic zone into this area will enable movement of another problematic area into the evacuated area and the process will be continued in this way. In this regard, preliminary studies were completed and relevant activities are in progress.
Creating and Designing a New City Model in Black Sea Coasts, European Side, Istanbul for Earthquake-Oriented Urban Transformation
It aims at creating and designing a new city model in coastal areas of European Side, Istanbul in order to create a construction stock which will enable earthquake-oriented urban transformation.
The zone chosen as the project area covers an area of about 7900 hectares alongside the Black Sea costs in the north-eastern parts of European Side, Istanbul. It has an about 34 km long coastline.
Within this scope;
• Project area which exists currently as a physical rift zone will beintegrated physically and functionally with metropolitan area after rehabilitation.• Temporary and/or permanent housing stock will be created in theproject area for the purpose of ensuring Urban Transformation of housing zones under the risk of natural disasters such as earthquake, flood etc. throughout the metropolitan area.• High-scaled facility areas such as airport, Olympic village, medicalpark, City Parks which are required for Istanbul Metropolitan Area and cannot be realized due to urban land stock problems will be included in the project.• Dwelling houses which will be built in the project area will enablelow-income citizens to get housing with long term and low credit.• Tourism areas, marina and centre functions were recommendedso that the project area funds itself and contributes to tourism-service sectors supposed to be supported throughout Istanbul.• A large university campus was suggested where universitiesdistributed around the city and without sufficient physical facilities can be located.• A Technology Development Park was recommended where R&Dinstitutions, institutes and information technologies-oriented organizations to work in cooperation with universities can be located.
The population is estimated to be 500.000 people (together with housing areas inside the tourism + commercial areas) by means of chart prepared for the planning area.
Inclination status of the land for the project inevitably affected the selection of location for the commercial function. In this regard, commercial areas are defined to be flat and easily accessible areas as much as possible.
The planning area includes Administrative Centre, Secondary Business Centres, Tourism-Convention and Hotel zone for rendering service in the entire area as well as commercial units to render services on the basis of neighbourhood-quarter. Tourism and commercial areas will also include facilities such as housing, accommodation, administration units, social-cultural facilities, avenue, park, … etc.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Resource. Department of Public Works, 2011
Plan scheme and Land utilization decisions
Transport Decisions
3 dimensional modelling activities around the region
74Urban Planning Management
3 dimensional modelling activity for city centre
R&D and Documentation Activities Activities within the scope of Urban Transformation and Development Area Announcement
According to Article 73 of Municipal Law No 5393; urban transformation area border announcement and protocol activities are conducted by our directorate for the entire Istanbul. While activities for Başakşehir, Güngören, Beyoğlu, Kartal, Maltepe, Kâğıthane and Şişli districts were performed in 2011, their relevant processes are still in progress.
• Delegation of authority for Başakşehir-Bahçeşehir Sıvat location urban transformation and development area border proposal and implementation to the District Municipality was approved on 17.03.2011 by IMM assembly.
• Activities for preparing protocol between TOKI (Housing Development Administration of Turkey), District Municipality and IMM are in progress.
• The resolution for giving authority of signing a protocol on 'Beyoğlu - Kasımpaşa Transformation Area Border' announced with the resolution given by Metropolitan Municipality Assembly on 15.04.2010 was approved on 24.11.2011 by Metropolitan Municipality Assembly. The prepared protocol was signed by parties and put into effect in 2011.
• Proposal files were prepared for Kartal Urban Transformation Area Border Announcement, Maltepe Dragos Transformation Area Border Announcement.
• While Cendere Valley, Urban Transformation and Development Area Announcement was approved by IMM Assembly with the resolution of Metropolitan Municipality Assembly on 25.11.2011, it was submitted to the Ministry of the Interior via Directorate of Provincial Local Administrations of the Governorship of Istanbul for submission to the approval of Council of Ministers.
Researches which could be used as a basis for urban transformation activities and could direct designs were made on major projects and urban transformations conducted by Public and Private Sector, new approaches in temporary settlements and foreign urban transformation projects and introduction and documentation activities were conducted regarding the projects in line with the information obtained.Additionally, hand cards were prepared in line with Eurocities “European Union Information Platform” standards in order to introduce urban transformation activities which are in progress or completed to various shareholders.
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ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Enabling housing inspections
Protecting natural, historical, cultural values in Bosphorous and making them suitable for public use
StrategicTarget 1.5
StrategicTarget 1.6
ZONING ACTIVITIES
Within the scope of zoning activities, zoning implementations are inspected; preliminary projects are approved; legislation opinions are submitted and relevant legislation works are performed in accordance with the Metropolitan Municipality Law No 5216 within the area of responsibility of IMM.
ISTANBUL ZONE PROJECT /LICENCE /PERMIT /SETTLEMENT ACTIVITIES
Other than inspections; approval procedures are conducted for• Preliminary projects under the responsibility and duty of IMM as per Metropolitan Municipality Law No 5216 within the scope of Article 26 of Law on Public Works,• Preliminary projects required to be approved as per Zoning Plan - Plan notes,• In accordance with Istanbul Public Works Legislation; preliminary projects foro Buildings with a height of at least 60.50 m and aboveo Implementations including 50 or more detached buildings o Houses and residences with a total construction area of more than 60.000 m2 o Business, shopping centres and buildings with purpose which have floor area of more than 40.000 m2 o Industry and storage buildings with a total construction area of more than 100.000 m2.
Table 14 Preliminary Project, Opinion, Zoning Status, Licence, Settlement Approvals
Preliminary Project
Opinion
Zoning Status
Licence
Settlement
56
244
7
2
1
56
404
6
2
-
31
252
29
10
6
88
244
8
3
-
97
515
33
3
-
Approval Type 2007 2008 2009 2010 2011
Resource. Department of Housing and Urban Development 2011
Resource. KİPTAŞ A.Ş., 2011
BOSPHOROUS PROJECT /LICENCE /PERMIT /SETTLEMENT ACTIVITIESIn Bosphorous Zone which is subject to special legislation;
In the capacity of licence, permit and settlement procedures; activities are maintained for• Approving projects,• Issuing building demolition certificate • Issuing foundation, surface and renovation licences and retaining wall licence• Occupancy permit• Roofing permit and garden wall construction permit• Basic repair permit• Keeping static report,• Approving construction servitude and property ownership projects• Image and photograph confirmation procedures • On site investigation procedures.
Activities performed regarding Construction Instalments;
• Approving instalment projects of the buildings with Building Permit through investigation in accordance with the legislation in force,• Approving heat insulation projects and issuing heat insulation control certificate,• Conducting annual periodic technical inspections of lifts in the buildings as per the relevant legislation and issuing lift operation licence,• Preparing building inspection report through investigating the building on site in terms of instalment for procedures of issuing Occupancy Permit Certificate (Residential Usage Licence) and approving projects.
Urban Transformation-Aimed Housing Projects by KİPTAŞ Activities for building dwelling houses, school, social facility and complexes are maintained in order to ensure that our people live in more contemporary and healthier houses.
Social and MassHousing Projects
ResourceDevelopment
Projects
UrbanTransformation
Projects
No of
Houses
No ofHouses
No ofHouses
Proje Types Criteria 2007 2008 2009 2010 2011
No of Dwelling Houses for Urban Transformation Built by KİPTAŞTable 13
5.618
481
-
5.618
481
-
4.094
899
631
2.008
-
-
-
3.250
-
328
1.659
83
20
7
TOTAL
75
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Enabling housing inspections
Protecting natural, historical, cultural values in Bosphorous and making them suitable for public use
StrategicTarget 1.5
StrategicTarget 1.6
URBAN PLANNING ACTIVITIES
Within the scope of zoning activities, zoning implementations are inspected; preliminary projects are approved; legislation opinions are submitted and relevant legislation works are performed in accordance with the Metropolitan Municipality Law No 5216 within the area of responsibility of IMM.
ISTANBUL ZONE PROJECT /LICENCE /PERMIT /SETTLEMENT ACTIVITIES
Other than inspections; approval procedures are conducted for• Preliminary projects under the responsibility and duty of IMM asper Metropolitan Municipality Law No 5216 within the scope of Article 26 of Law on Public Works,• Preliminary projects required to be approved as per Zoning Plan- Plan notes,• In accordance with Istanbul Public Works Legislation;preliminary projects foro Buildings with a height of at least 60.50 m and aboveo Implementations including 50 or more detached buildingso Houses and residences with a total construction area of morethan 60.000 m2 o Business, shopping centres and buildings with purpose whichhave floor area of more than 40.000 m2 o Industry and storage buildings with a total construction area ofmore than 100.000 m2.
Table 14 Preliminary Project, Opinion, Zoning Status, Licence, Settlement Approvals
Preliminary Project
Opinion
Zoning Status
Licence
Settlement
56
244
7
2
1
56
404
6
2
-
31
252
29
10
6
88
244
8
3
-
97
515
33
3
-
Approval Type 2007 2008 2009 2010 2011
Resource. Department of Housing and Urban Developmentg 2011
BOSPHOROUS PROJECT /LICENCE /PERMIT /SETTLEMENT ACTIVITIESIn Bosphorous Zone which is subject to special legislation;
In the capacity of licence, permit and settlement procedures; activities are maintained for• Approving projects,• Issuing building demolition certificate• Issuing foundation, surface and renovation licences and retainingwall licence• Occupancy permit• Roofing permit and garden wall construction permit• Basic repair permit• Keeping static report,• Approving construction servitude and property ownershipprojects• Image and photograph confirmation procedures• On site investigation procedures.
Activities performed regarding Construction Instalments;
• Approving instalment projects of the buildings with BuildingPermit through investigation in accordance with the legislation in force,• Approving heat insulation projects and issuing heat insulationcontrol certificate,• Conducting annual periodic technical inspections of lifts in thebuildings as per the relevant legislation and issuing lift operation licence,• Preparing building inspection report through investigating thebuilding on site in terms of instalment for procedures of issuing Occupancy Permit Certificate (Residential Usage Licence) and approving projects.
Projects
- -
-
-
-
-
328
1.659
83
20
7
TOTAL
76Urban Planning Management
Resource. Directorate of Bosphorous Housing, 2011
Activities performed regarding maps:
• Preparing elevation-section certificate, construction-directionsurvey for buildings which might receive licences in the responsibility area of Bosphorous, detecting cadastral revisions and topographic status of building parcels,
• Preparing certificate showing locations and sub-basementelevations of buildings being constructed with a licence at the surface construction stage, controlling clearance height at the end of construction if required,
• Assisting in mapping services when necessary (For instance;determining unlicensed buildings without any cadastral address in construction control bureau, detecting blocks and parcels of locations with status of landslide, collapsed wall, collapsing probability reported to the Directorate)
• Completing documentation through controlling the conformityof renunciation for road as per legislation, road formation, amalgamation and parcelling procedures with the plan and submitting them to Executive Board for resolutions,
• Preparing report maps for road directions.
Table 15 Activity Information on Licence and Building Instalments in Bosphorous Zone
20082007 2009 2010
2011
77
26
29
15
11
53
128
25
2
66
34
32
5
11
63
73
47
3
74
19
32
34
11
48
113
21
3
77
34
36
32
26
108
240
77
6
18
5
7
6
4
17
35
17
1
37
7
3
10
8
39
93
36
-
24
9
4
7
5
20
77
23
1
100
22
17
26
20
85
230
96
3
21
1
3
3
3
9
25
20
1
Asian Side
Üsküdar Sarıyer Beşiktaş
European Side
Total
Foundation (Building) Licence (no/year)
Surface Licence (no/year)
Demolition Certificate (no/year)
Settlement Certificate (no/year)
Heat Insulation Report (no/year)
Scaffold Certificate (no/year)
Repair Permit (no/year)
Project Confirmation (no/year)
Wall Permit (no/year)
Document Type
Beykoz
• Preparing Written and Drawn Zoning Status,• Issuing constraint certificate; producing samples of base maps,cadastral and zoning plans,• Forming opinions or receiving opinions on reluctant subjectsregarding Implementation Zoning Plan,• Initiating plan revision procedure when required.
Activities performed regarding Zoning Status;
A place with settlement permit
77
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Kaynak. İmar ve Şehircilik Daire Başkanlığı, 2011
Resource. Directorate of Bosphorous Housing, 2011
1
12
21
-
24
18
-
9
9
6
93
90
5
48
42
Demolished places (no/year)
Places with Board (Demolition) Conclusions (no/year)
Halting Construction Activities (no/year)
Table 17 Building Inspection Activity Information for Bosphorous Zone
2011Asian Side
Beykoz Üsküdar Sarıyer Beşiktaş
European Side
Total
Activities performed regarding Inspection of Buildings;
• Making regular controls in order to prevent illegal construction inthe area of its responsibility as per Law no 2960,• Inspecting the conformity of licensed constructions with theirprojects and ensuring that they are maintained in accordance with their projects,• Conducting legal procedures for unlicensed buildings or buildingsnot in line with license and its annexes,• Preventing potential damages to natural ground and protectinglocations in the status of green area in the plan,• Taking essential precautions through determining buildings whichendanger security of life and property.90 illegal construction activities were suspended; 6 illegal buildings were demolished and 93 Executive Board Demolition Resolutions were taken for such buildings to be demolished by relevant parties in 2011.
Demolition Activities in Bosphorous Zone, 2011
225
152
-
-
3.853
283
167
2.576
300
180
2.115
20082007 2009 20102011
Preparing Elevation-Section CertificatePreparing Construction- Direction Surveys Dimensional Drawing Approval
Executive Board Conclusions
Zoning Status
Table 16
Certificate Type
Number of Elevation-Section Certificates/ Construction-Direction Surveys in Bosphorous Zone
ÜsküdarBeykozSarıyerBeşiktaş Total
613
-
-
1.700
48
44
6
4
359
52
38
8
9
642
193
152
27
33
2.346
30
21
6
10
272
63
49
7
10
1.073
Resource. Directorate of Bosphorous Housing, 2011
363
54
761
400
97
708
5
52
835
11
49
876
20082007 2009 2010
78Urban Planning Management
Table 17 Plan Modifications in Bosphorous ZoneDISTRICTS
Beşiktaş
Sarıyer
Beykoz
ÜsküdarTotal
10
13
11
8
42
4
4
1
4
13
6
11
9
4
30
8
17
20
11
56
6
12
10
7
35
34
57
51
34
176
2007 Total2008 2009 2010 2011
Activities performed regarding Planning;
• Evaluating proposed plan modifications, submitting plan modification proposals to Metropolitan Municipality Assembly after receiving opinions of the relevant public institutions and organizations,• Submitting plan modifications approved by Assembly to General Directorate of Technical Research and Implementation, Ministry of Public Works and Settlement for High Coordination Council Resolution; conducting distribution and announcement procedures for approved plan modifications,• Classifying and archiving finalized plan modifications,• Reviewing plan objections and evaluating their conformity with the legislation,• Forming opinions or receiving opinions on reluctant subjects regarding Implementation Zoning Plan.
Table 18 ZONING MANAGEMENT ACTIVITY YEAR SECTORAL EXPENSE AMOUNT
SUB-SECTORSPreparing Sub-scaled Plans MappingConducting Housing InspectionsConducting Urban Design Practices Projecting Urban Designs Urban TransformationProjecting Urban TransformationPreparing Spatial Strategic PlanEvaluating Plan Conformity Requests on Parcel Basis ZONING MANAGEMENT TOTAL EXPENSES FOR 2011
3.026.238 TL
4.471.154 TL
1.064.490 TL
63.239 TL
1.707.872 TL
140.120 TL275.462 TL
4.208.588 TL
3.601 TL
14.960.763 TL
EXPENSE AMOUNT IN 2011
Resource. Department of Financial Services, 2011
79
İSTANBUL BÜYÜKŞEHİR BELEDİYESİ I 2011 FAALİYET RAPORU
TR
AN
SP
OR
TA
TIO
N
ON
S
ER
VIC
ES
MA
NA
GE
ME
NT
Master Transportation Plan
Activities
Decisions Taken in scope of
Transportation Activities Rail Systems Land Transportation Systems Sea Transportation
Systems Car Parks Traffic Management Public Transportation Services
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
ISTANBUL METROPOLITAN MUNICIPALITY
ANNUAL REPORT
Transportation Services Management 82
INFORMATION AND EVALUATIONS
REGARDING ACTIVITIES
TRANSPORTATION SERVICES MANAGEMENT Strategic
Target 2.5
Strategic Delivering Economic, Fast, Safe and Comfortable
Transportation Master Plan Activities
Strengthening the Coordination between Planning, Project Design and Implementation Units
Transportation Services
Istanbul Metropolitan Municipality provides various transportation
services devoted to the objective of ensuring the citizens benefit
from the urban transportation in an accessible, safe, comfortable
and economic fashion. Transportation infrastructures are intended
to develop through revision of “Istanbul Transportation Master Plan”.
Planning and implementation activities for making rail system
transportation, one of the most effective transportation types,
prevalent in order to reach the target of increasing capacity, comfort
and accessibility in urban transportation are in a fast paced
progress. On the other hand, infrastructure projects such as roads,
crossroads, car parks are planned and implemented in order to
create transportation systems optimized in terms of technical and
economic aspects so as to ensure faster, more comfortable and
safer pedestrian and vehicular traffic.
Installing smart transportation and signalization systems that
meet requirements and expectations of every section of the
society including persons with disabilities and ensuring
systematic operation of these in order to ensure systematic and
controlled flow of pedestrian and vehicular traffic is among the
significant services carried out by Istanbul Metropolitan
Municipality. Furthermore, urban traffic is observed through
Traffic Control Center and drivers, passengers and pedestrians
are ensured to be kept informed and directed in accordance with
the data obtained so as to reduce the time spent on traffic by
using the available road network in the most effective way.
Contributing to safe and fast urban transportation by means of
raising the awareness of the public with the aim of creating
consciousness in traffic-related issues is targeted.
As in other services carried out by Istanbul Metropolitan
Municipality, energy efficiency is increased by using
environmentally friendly renewable energy resources also in the
transportation systems, contributing to environmental protection.
While maintaining these activities, expenditure details of activities
in the sector are included under the titles of sector and sub-sector
classified in the report; and general management expenditures
made for activities (stationery, toner, inventory purchases and
consumable materials) are also included in “Table of
Transportation Services Management Sectoral Expenditures for
Activity Year” excluding personnel expenses at the end of the
page in this chapter.
In parallel to the economic growth, a rapid growth in the population was
also experienced. The population which was approximately 6 million in
1985 reached over 13 million in a quarter of a century. Number of
registered cars in the city also increased six-fold in the same period,
resulting over 1.8 million. Together with the rapid urbanization, population
growth and economic growth, use of motor vehicles increased rapidly,
traffic congestion problem reached serious dimensions with significant
negative effects such as accidents and exhaust emission.
In Istanbul where the number of daily travels is tremendously high, most
of these travels are carried out by means of state roads and a significant
amount of the vehicles in the traffic consists of privately owned vehicles.
In spite of this, existing railway systems with a share of 13% cannot meet
the increasing traffic demand.
Table 1 Number of Cars and Vehicles
Amount 2009 2010 2011 No. of Private Vehicles Registered Item 1,553,094 1,779,377 1,897,626
No. of Vehicles Registered Item 2,721,203 2,828,359 2,913,846
Car Ownership (1/1,000 persons) Persons 134,31 138 143
Resource, Department of Transportation, 2011
Table 2 Average Mobility per Person
Average Mobility per person Amount 2011
By motor vehicles Item 1.01
Pedestrians included Item 1.83
Travel rate of pedestrians % 45
Resource, Department of Transportation, 2011
Various old and new transportation types such as bus, train, tram,
subway and boats are utilized for the public transportation in
Istanbul. However, an integrated network system could not be
maintained owing to the fact that transfers among these could not
be ensured in a sufficient manner.
Three individual Transportation Master Plan Activities have been
conducted for Istanbul province so far. First of these was conducted in
1985 in the manner that included Bosporus transition-railway tunnel
project, the second one was conducted in 1987 based on updating
the previous plan, and the third one was prepared in 1997 by IMM
and Istanbul Technical University.
Revision activities of Istanbul Transportation Master Plan were
initiated again in line with the requirements in 2005 and brought into
completion in 2009. This activity was conducted in three stages:
Preparation of Analytic Study and Model Calibration Traffic
Production Manual, Logistic Infrastructure Determination and
Planning Activity and Istanbul Integrated Urban Transportation
Master Plan.
Objective 2
83
A requirement for another revision of Istanbul Transportation
Master Plan emerged as a result of the revision of Istanbul
Environmental Arrangement Plan Revision Activity scaled
1/100.000 in 2009. Istanbul Transportation Master Plan
Revision Activity was initiated in 2009 therewith, and brought
into completion in 2011.
The targets of the activity involves preparation of an urban
transportation master plan consisting of preparation of short-
term (target year 2013), medium-term (target year 2018) and
long-term (2023 target year) and developing an
implementation plan for these three terms. The sub-targets of
the transportation master plan to be prepared in this scope are
defined under 3 subtitles:
• Decreasing dependency on private cars by means of
developing public transportation services, thus contributing to
increasing mobility and accessibility in the city and creating a
more inhabitable environment. • Improving and facilitating state road network in order to overcome vehicle traffic which has increased in the short term, forming appropriate future spatial growth of the city in the long term.
• Ensuring strict traffic rules in the framework of traffic management policies, enhancing traffic signalization system, improving traffic information system, imposing strict sanctions for illegal parking, enhancing pedestrian environment, ensuring control on car parks, and ensuring traffic safety.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
83
Coordination of Transportation Department (UKOME) Decisions Decisions regarding the purpose of carrying out every kind of
transportation services within Istanbul Metropolitan Municipality in full
coordination; conducting high level assessments in regard to
transportation, traffic and public transportation are taken in
Coordination of Transportation Department (UKOME) established
with the participation of public body and institution representatives.
Table 5 Coordination of Transportation Department (UKOME) Decisions
Amount 2008 2009 2010 2011
Minibuses Item 77 67 31 39
Traffic Regulations Item 10 4 1 1
Park meters Item 3 1 7 21
Parking spots Item 4 3 3 -
Rail System Item 1 1 - 1
Taxi-Share Taxi Stops Item 3 26 16 15
TDI-IDO-TCDD Item 6 3 5 7
Pedestrianisation Projects Item 10 12 16 21
Heavy Tonnage Vehicles Item 11 14 15 44
IETT-OHO Item 6 6 4 17
General Item 26 20 33 3
TOTAL Item 157 157 131 169
Resource, Department of Transportation, 2011
Transportation and Traffic Regulation Commission (TTRC) Decisions
Decisions Taken in scope of Transportation Activities
Strategic Target 2.6
IMM Council Decisions on Transportation Investments Table 3 Transportation Investments Approved by IMM Council
Investment Amount 2008 2009 2010 2011
State Road System Projects Item 68 47 50 55
Rail System Projects Item 5 3 - 1
Transfer Center Projects Item 6 6 5 2
TOTAL Item 79 56 55 58 Resource, Department of Transportation 2011
Plan Changing Commission (PCC) Decisions
Plans and plan alteration proposals prepared by the concerned
units for 1/100.000, 1/25.000, 1/5.000, 1/1.000 scale plans are
evaluated in line with the plan criteria and the transportation
opinions are submitted. Plans and transportation assessments
regarding market halls, warehouses and bus stations in scope of
1/25.000 and 1/100.000 scale plans.
Table 4 Plan Changing Commission (PCC) Decisions
Amount 2008 2009 2010 2011 Decisions regarding the opinions of the body on
The decisions required for the coordination of traffic services under Istanbul Metropolitan Municipality’s duty, authorization and
responsibility are taken in Transportation and Traffic Regulation
Commission.
Table 6 Transportation and Traffic Regulation Commission (TTRC) Decisions
Amount 2008 2009 2010 2011
Temporary Traffic Circulation Item 219 174 158 227
Traffic Regulations Item 265 241 432 490
Signalization Item 83 39 66 68
Crosswalks Item 10 44 12 44
Parking lots Item 76 162 161 161
Heavy tonnage vehicles Item 2 3 2 -
Fuel oil+LPG Item 25 32 13 20
Undercrossings-overcrossings Item 9 11 25 17
Storehouse/Warehouse/TIR Item 9 2 14 4
Parking garages/Multistory Car Parks Item 131 6 9 9
Terminal Stations Item 2 1 2 -
Pedestrianisation Projects Item 6 7 9 14
Service Car Parks Item - 68 172 180
Cabstands Item - - 11 6
Other Item 11 14 13 27
TOTAL Item 848 804 1,099 1,267
Resource, Department of Transportation, 2011
modifications of 1/5000 scale plans Item 375 Decisions regarding the opinions of the body on modifications of 1/5000 scale plans Item 11 Decisions regarding opinions of the body for
modifications of 1/1000 and 1/5000 scale plans Item 6
conducted together TOTAL Item 392
276 309 375
3 2 -
12 5 34 291 316 409 Resource, Department of Transportation, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Strengthening Collaboration with the Shareholders in regard to Transportation
Services Management
Map
1. İ
stan
bul-w
ide
Raile
d Sy
stem
Lin
es,
2011
Reso
urce
, Depar
tment
of T
ransp
ortatio
n, 2
011
Transportation Services Management 84
85
Rail Systems
Strategic
Target 2.1 Extensification of Public Transportation and Increasing Comfort
Considering the rapid development and growth as well as that
Istanbul has a multi-centered and dense settlement structure,
improvement of rail systems in parallel to this is one of the
uttermost requirements of the city.
Graph1. Transportation Decisions Taken by
Commissions between 2007–2011
1462 1397 1546
1252
1006
1267
1845
322
Ongoing activities regarding extensification of rail systems to
include Istanbul province in general as a solution to the
transportation problem are conducted by Istanbul Metropolitan
Municipality. 2007
Table 7 General Rail System Activities PEC UKOME
Lines Length (Km) TTRC TOTAL
Available Rail System Network (IMM) 102.7
Marmaray (DLH) 77
Under Construction (IMM) 30.35
Contact Phase (İBB) 20
Implementation Project Completed (Tender Phase) 65.5
Rail Systems with ongoing projects 13
Rail Systems on Survey Phase 288.1
Monorail Lines on Survey Phase 43.9
TOTAL 640.55
Resource, Department of Transportation, 2011
Table 8 Available Rail Systems
848
134 157
392 291
2008 2009
1099 804
157 131
316 409
2010 2011
Resource, Department of Transportation,
2011
169
Hatlar
Aksaray – Atatürk Airport Light Rail
Tunel - Taksim (Nostalgic Tramway)
Kadıkoy - Moda (Nostalgic Tramway)
Tünel - Karaköy Funicular
Taksim - Macka (Telpher)
Eminonu - Zeytinburnu Tramway
Kabatas-Eminonu Tramway
Zeytinburnu - Gungoren - Bagcilar Tramway Taksim - Kabataş Funicular
Eyüp-Piyerloti (Telpher)
Topkapi – Edirnekapi Tramway
Edirnekapi – Sultanciftligi Tramway Taksim–4.Levent Subway
4.Levent – Darussafaka Subway
Darussafaka – Haciosman Subway
Sanayi - Seyrantepe Subway
Sishane – Taksim Subway
Kadıkoy-Kartal Subway Line TOTAL
Total Length Before 2004 (Km)
20.3
1.6
2.6
0.6
0.3
11.2
-
-
-
-
-
-
8.5
-
-
-
-
-
45.1
102.7
Length Added After 2004 (Km)
-
-
-
-
-
-
2.9
5.2
0.64
0.42
2.5
12.8
-
6.77
1.35
1.67
1.65
21.7
57.6
Passengers (Person/Day)
295,000
5,200
3,300
18,900
2,350
375,000
57,000
55,500
7,300
21,500
148,000
277,000
28,000
12,000
On testing phase
1,306,050
Resource, Department of Transportation, 2011
Completed Rail System Projects
Rail Systems with Completed Projects
Tablo 9 Capacity Indicators of Rail System Administration Table 10 Rail Systems with Completed Projects
Capacity Duration of Construction Capacity Indicators 2007
No. of Garages 4
Garage Vehicle Capacity 186
Lines* (Item) 9
Stations* 91
Vehicles* (Item) 228 * Telphers included
2008 2009 2010 2011
4 5 5 5
186 312 312 312
9 9 9 8
91 98 100 100
232 257 400 408
Resource. Ulasim Inc.. 2011
Lines Type
Bakirkoy-Beylikduzu Subway Line* Subway
Bakırkoy - Bahcelievler-Bagcilar Subway (Kirazli) Subway Line*
Yenikapi-Incirli Subway Line Subway
TOTAL -
* On the phase of transfer to Ministry of Transportation.
Length (Km) (Passenger/Hour/Direction) (Years)
25 55,000 4
9 70,000 4
7 70,000 4
41 195,000 -
Resource, Department of Transportation, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Transportation Services Management 86
Rail Systems Projects Put into Service following Completion of Tests
Table 11 Rail System Project Put into Service following Completion of Tests
Line Length (km)
4.Levent - H.osman Subway 1,35 (between Darussafaka - H.osman)
Resource, Department of Transportation, 2011
Darüşşafaka – Hacıosman Subway
Having the structure of a 6 level underground building, the station
also permitted the construction of a 4 level underground car park
depending on the amount of depth required by the slope criterion
of Haciosman hillside to guarantee future development of the
Subway to north.
Deepest 2 levels were constructed for the functions of Subway.
Having the identity of a fully equipped transfer center, the station
was designed in complience with transfer requirements of
passengers coming from Sarıyer district by buses, minibuses,
taxis and private vehicles owing to its last station position.
As with every new Subway Station, this station was also designed
as a “thematic station”. The theme of the station is “peace and
prosperity framed by the green color of olive and fig trees and blue
color of bosphorus, and seagulls”.
Hacıosman station commenced operation with passengers on
23/05/2011, and formal opening was conducted on 09/07/2011.
Rail System on Test Phase following Completion of Construction
Kadikoy- Kartal Subway Line
Line Length: 21.7 km.
No. of Stations: 16 Capacity: 70,000 Passengers/Hour/Direction
The stations of the line: Kadıköy, Ayrilikcesme, Acıbadem, Unalan, Goztepe, Yenisahra, Kozyatagı, Bostancı, Küçükyalı, Maltepe, Huzurevi, Gulsuyu, Esenkent, Hastane/Adliye, Soganlik, Kartal.
Simultaneous tunnel excavation activities were conducted on 68 stops continuously on a 24-hour basis on Kadıköy-Kartal Subway Line. With the increasing excavation speed, minimum average per day was 100 meters.
First test drive of a section with 12.5 kilometers length between Kozyatagi-Kartal, rail and electromechanic systems of which were completed, was conducted on 30 May 2011. The first test drive of the complete line with the remaining section included was conducted on 11 November 2011. Safety-security tests and wagon-signalization integration tests are currently ongoing. Subway trains consisting of 8 wagons with a total capacity of 2,000 persons on the line, each platform length of which is 180 meters, are going to reduce duration of travel between Kadikoy-Kartal to approximately 30 minutes. Since the system has the capacity of 70,000 passengers on the same direction per hour, rendering service to over one million of passengers per day is estimated.
4. Levent - Haciosman Subway Opening Ceremony
Kadikoy-Kartal Subway Test Drive
Ongoing Rail System Projects Rail System Projects with Ongoing Project Design Activities
Table 12 Rail System Projects with Ongoing Project Design Process
Line Length (km)
Ataköy-Bahcelievler -İkitelli 13 Subway
Resource, Department of Transportation, 2011
87
Rail System Projects Under Construction
Table 13
Rail Systems Under Construction
Length
Capacity
Physical Completion
Item No Lines Type
1 Halic Subway Transition Bridge Construction Cable Stayed Steel Bridge
2 Unkapani-Yenikapi Subway Subway
3 Yenikapi-Aksaray LRT Connection Light Metro
4 Taksim-Yenikapı Electromechanic Systems Provision, Installation and Administration Subway (Electromechanic Activities)
5 Kartal-Kaynarca Subway Line Subway
6 Otogar-Bagcilar-Ikitelli-Basaksehir-Olimpiyat Subway Light Metro
TOTAL
Şişhane –Yenikapı Subway Line
Halic Bridge-Transition Bridge Construction
Projects regarding Halic Bridge Transition were approved by
Board for Protection on 6 July 2005. Subsequent to signing the
Agreement on 19/12/2008, site delivery was conducted on 2
January 2009 and the activities were commenced. The scope of
the work consists of Azapkapi Viaduct + Steel Bridge + Mobile
Bridge + Unkapani Viaduct, total length of which is 936 meters.
The completion of Halic Subway Transition Bridge construction,
which is one of the most important stages of Istanbul Subway, is
going to let passengers boarding subway in Hacıosman reach
Yenikapı transfer station uninterruptedly. Kadıköy-Kartal,
Bakirkoy- Ataturk Airport or Bagcilar-Olimpiyatkoyu and
Basaksehir will be arrived shortly through Marmaray connection
here.
32 main girder marine piles as well as 16 protection and platform piles
have been completed so far. Archeological excavations in Beyoglu
and Unkapani Viaduct zones were completed and manufacturing for
groundwork was commenced.
Manufacturing of 18 bored piles, 1 groundwork, 3 groundworks (pile cap) and 1 well foundation were completed in Beyoglu.
Manufacturing process of 1 foundation well and 2 groundworks
(pile caps) are ongoing.
Manufacturing of 2 foundation wells are ongoing and 2 of 16 piles
were completed in Unkapanı. Bored piles are still being
manufactured.
Yenikapi-Unkapanı Subway Line
Yenikapi Station
It is the largest and most integrated station of the Subway system
in the project. A perron floor is included in the concourse structure
to be constructed as cut-and-cover, and it is planned to be a common station for light rail system and subway. Besides, there
is a passenger connection with Marmaray station. A car park for
650 vehicles is also included.
Estimated Completion Date (Km) (Passengers/Hour/Direction) (%) (Year)
0.94 70,000 47 2013
2.61 70,000 76 2013
0.7 35,000 75 2013
5.9* 70,000 60 2013
4.5 70,000 35 2013
21.6 70,000 89 2013
30.35 315,000 - - Resource, Department of Transportation, 2011
* Not a new line but electromechanic system provision of existing project - not included in total length anad capacity.
P3-3 Pile Steel Sheath Rough Cutting
P5-1 Foundation Concrete Casting
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Transportation Services Management 88
22 sunken ships dated between 5th-15th centuries were found on
the archeological excavations carried out so far. Transferring one
of these to desalinization pool by Istanbul University Protection
and Maintenance of Moveable Cultural Heritage experts was also
completed. Activities in collaboration with Istanbul University
Protection and Maintenance of Moveable Cultural Heritage
department are ongoing. The remains of the small church
(chapel) found in Yenikapı station zone was temporarily
transferred to an appropriate area within the station zone following
certification under supervision of General Directorate of Museums
in line with Board for Protection decision. The remains will be
exhibited in its original location after the construction of the station.
Sehzadebasi Station 2 concourse structures were designed for this station. First one is
planned to be located in front of Vezneciler Girls Dormitory while the
other one is planned to be located on Buyuk Resit Pasa Street. Our
project pertaining to the removal of Ottoman foundation remains in
order to reveal Bryzantine mosaics located in the area, archeological
excavation works of which have been completed previously in the
1st concourse, and to continue excavation was submitted to the
Board for Protection upon receiving approval from General
Directorate of Museums, and was approved.
Infrastructure displacement activities were commenced within the
zone for which UKOME decision on temporary road closure on
Buyuk Resit Pasa Street was taken. Stairway tunnels of this station
as well as interlayer P, A and T tunnel excavations and coating
concrete activities were completed, and ventilation shaft
manufacturing is to be initiated. Excavations for middle and right
galleries as well as reinforced concrete middle wall of the middle
gallery, and invert and archway concreting of the right and left
galleries of Suleymaniye (C-1) tunnel were completed. Pile
manufacturing, the number of which is 117 in total, was completed
and archeological excavation related manufacturing is still ongoing.
The mosaic (Opus Sectile) from Bryzantine Period found during the
archeological excavations carried out by Directorate of Regional
Board for Protection of Cultural and Natural Heritage officials was
decided to be removed under the supervision of General
Directorate of Istanbul Archeology Museums and to be put under
protection in a location to be recommended by the mentioned
Directorate. Accordingly, Opus Sectile Mosaic was transferred to
Istanbul University Protection and Maintenance of Moveable
Cultural Heritage Department for conservation and restoration
activities.
Yenikapi Station Archeological Activities
Sehzadebasi Tunnel Platform
Aksaray LRTS Station-Yenikapı Station Connection
Connecting Light Metro System, last station of which is located in
Aksaray, to Yenikapi Station is also included in the project. Total
distance between LRTS Aksaray Station and Yenikapi Subway
Station is 625 meters consisting of 417 meters of bored tunnel
and 208 meters of cut-and-cover. 524 meters of tunnel were
excavated and concreted so far.
Currently, archeological research excavation prior to cut-and-cover structuring within the last section of 70 meters in the connection point to Yenikapi Station is ongoing.
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Istanbul Subway - Provision, Installation and Commissioning Activities of Electromechanical Systems between Taksim-Yenikapi
These are, in complete compliance with electromechanical systems
of 4. Levent - Taksim Subway the construction of which has been
brought into completion, operations related to project designing and
constructing of double subway lines of 5200 meters of Istanbul
Subway between Taksim-Yenikapi (0.936 kilometers of which is to be
on viaduct and drawbridge) as well as system-related operation,
maintenance, supervision, training and fine works, entrance-exit
structures, laying the rails, electricity supply and distribution,
signalization, communication, lighting, escalator, lift, ventilation,
sanitary installation and subway vehicles of Sishane, Unkapani,
Sehzadebasi and Yenikapi Station buildings located on this line, and
construction and electromechanical works of Light Rail System
Aksaray-Yenikapi Connection of 700 meters length.The section
between Taksim-Sishane was engaged on 30 January 2009 in
scope of the work and Sishane-Yenikapi section’s electromechanical
work is to be commenced subsequent to the completion of
construction works.
Subway Construction between Kartal – Kaynarca
Kadikoy-Kartal Subway to be commissioned is going to be
extended for another 3 stations thanks to this project. The distance
between Kartal-Kaynarca is approximately 4.5 kilometers. Yakacik
Station, Pendik Station and Kaynarca Station are located on this
line. The project design of the connection line between Kaynarca
Station and Sabiha Gokcen Airport is conducted by General
Directorate of Railways, Harbors and Airports Construction
affiliated to Ministry of Transportation.
The subway line was designed so as to ensure integration of
passenger transfer to Kaynarca Station from the line, project
design of which is conducted by General Directorate of Railways,
Harbors and Airports Construction. Station buildings are to be
constructed with approximately 1.5 kilometers of intervals on D-
100 State Road route and in parallel to D-100 State Road.
Excavation was initiated with 2 tunnel boring machines in Kartal for the tunnels of this line and approximately 85% of the tunnel
between Kartal-Kaynarca was excavated via these machines.
Remaining section is planned to be excavated with classical
excavation method in scope of a new tender. The assignment of
construction of stations and electromechanical requirements of the
system are going to be given under the scope of a new tender.
Otogar - Bagcilar - Ikitelli - Olimpiyat Koyu - Başaksehir Subway Construction and Provision of Vehicle
Otogar - Bağcilar (Kirazli) Light Metro Line
Length of the Line: 5.8 km. No. of Stations: 5 Stations; Esenler, Menderes, Üçyüzlü, Bağcılar Square, Kirazli
Construction works between Otogar-Bagcilar (Kirazli) are currently ongoing. 80% of this section, which consists of 5 stations, was completed and full completion is targeted by the end of 2012.
Bagcilar-Mahmutbey-İkitelli-Olimpiyat Koyu Subway Line
Length of the Line: 15.8 km. No. of Stations: 11
Stations; Kirazlı, Yenimahalle, Mahmutbey, İstoç, Ziya Gökalp
Mahallesi, Olimpiyat, İkitelli Sanayi, Turgut Özal, Siteler, Basak
Konutlari, Metrokent.
Bağcılar-Mahmutbey-İkitelli Olimpiyat Köyü Subway Line
construction works are still ongoing and planned to be completed
within the first half of 2012.
A total of 51,715 meters of railway lines were laid in scope of line works and 57,374 meters of walkway was constructed. Test drives
of the train within half of the line were initiated.
Map 2. Otogar-Bagcilar – İkitelli-Basaksehir- Olimpiyat Koyu Subway System Route Plan
Transportation Services Management 90
Table 14 Rail Systems on Contracting and Site Delivery Stages
Length Capacity Estimated
Table 17 Monorail Lines on Survey Stage
Lines Type
Uskudar-Altunizade-Umraniye Subway Cekmekoy-Sancaktepe Subway
(km) (Passengers/Hour/direction) Completion Year
20 55,000 2015
Resource, Department of Transportation, 2011
Item Route No
1 Atasehir-Ümraniye Monorail Line
2 Beyoglu-Sisli Monorail Line
3 Kartal-D100 Monorail Line
4 Sabiha Gokcen Airport-Formula Monorail Line
5 Maltepe-Basibuyuk Monorail Line 6 4. Levent-Gultepe-Celiktepe-Levent Monorail Line 7 Sefakoy-Kuyumcukent-Airport Monorail Line
TOTAL
Estimated Completion Year Length (km)
2019 11.1
2023 5.8
2023 3
2023 7.7
2023 3.6
2023 5,5 2023 7.2 43.9
Üsküdar - Ümraniye - Çekmeköy - Sancaktepe Subway Line
The tender for the subway line to reduce travelling between Üsküdar-Sancaktepe to 24 minutes was approved on 15/09/2011. In scope of the tender for a subway line of 20 kilometers length including 16 stations, all of the construction and electromechanical works of the line are to be conducted rapidly by a single enterprise. The groundbreaking is to be done in the beginning of 2012.
Table 15 Rail System Projects on Tender Stage
Lines Length (km) Capacity (Passengers/Hour/direction) Duration of Construction
Kabatas-Beşiktas-Alibeykoy- 24.5 70,000 4 (years)
Mahmutbey Subway Line Resource, Department of Transportation, 2011
Following the completion of the subway including a warehouse site
and 2,750 meters of connection tunnels heading to the warehouse,
travel duration between Üsküdar-Sancaktepe is going to be reduced
to 24 minutes. Üsküdar Subway is anticipated to be completed and
put into the service of Istanbul citizens in 38 months.
Maintenance and Repair of Rail Systems
Isolation for anti noise and vibration activities on LRT line, rail grinding
and re-profiling, line and power activities on subway and tramway
lines as well as all periodic maintenance, repair and inspection
activities of operating subway and tramway vehicles are conducted.
Maintenance, modification and revision activities of all the existing
lines and power systems are maintained throughout the year.
Table 1
Rail Systems on Survey Stage
Anticipated Length
Item No. 1
2
3
4
5
6
7
8
9
10
11 12
13
14
15
16
17 18 19
20
21
22
23
24
Route
Dudullu-Bostanci Rail System Line
Bagcilar (Kirazli)-Kucukcekmece (Halkali) Light Metro
Sogutlucesme-Aksaray Subway (Short Ring)
Halic Vicinity Tramway Zeytinburnu –Bayrampasa-Gaziosmanpasa-Eyup-Kagithane- Besiktas-Üskudar-Ümraniye-Atasehir-Kadıkoy
Bagcilar (Mahmutbey)-Kucukcekmece-Basaksehir-Esenyurt (Ispartakule)
Basaksehir 4-Kayabasi Central Subway
Edirnekapi-VeznecilerTramway
Levent-Rumeli Hisarustu Mini Subway + Finucular Connection
Zincirlikuyu-Altunizade-Camlica Bosphorus Telpher
Cekmekoy-Tasdelen Rail System Line
Kadıkoy-Atasehir-Umraniye-Sancaktepe-Sultanbeyli
Sabiha Gokcen Airport-Tuzla (O.S.B)
Sishane-Kabatas Rail System Line
Cekmekoy-Sancaktepe-Sultanbeyli Rail System Line
Esenyurt-Beylikduzu-Avcilar Rail System Line Buyukcekmece-Esenyurt Rail System Line Basaksehir-Kayabasi-Olimpiyat Koyu Rail System Line
Buyukcekmece (TUYAP)-Silivri
Sultangazi (Sultanciftligi)-Arnavutkoy Rail System Line
Sultangazi (Habibler)-Basaksehir (Kayabasi) Rail System Line
Besiktas-Sariyer Rail System Line
Uskudar-Beykoz Rail System Line
Haciosman-Cayırbası Subway
TOTAL
Date of Service (km)
2019 13.8
2019 9.4
2019 22
2023 9.6
2023 40.3
2023 12.5
2023 3
2023 3.5
2023 4
2023 7.5
2023 5.2
2023 21
2023 6.8
2023 1.7
2023 9
2023 17
2023 10.5
2023 13
2023 32.5
2023 11.5
2023 2
2023 14.6
2023 15
2023 2.7
288.1 Resource, Department of Transportation, 2011
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Land Transportation Systems Strategic
Target 2.1 Extensification of Public Transportation and Increasing Comfort Strategic
Target 2.2 Strengthening Transportation Infrastructure
The Istanbul-wide insufficiency of state road network resulting from
the increase in the vehicles used in the urban transportation, which
leads to traffic problems and requires increasing the capacities of
transportation infrastructure (roads, junctions and car parks) as well as
developing additional transportation routes.
Therefore, existing and future characteristics of Istanbul land
transportation system are determined and survey, planning and project
activities to shape the measures and investments necessitated by the
transportation requirements are conducted. Besides, the coordination of
high investment long-term projects with short-term regulations that can
be realized with low amounts of investments are ensured, and projects
that pursue integrity in transportation system are prepared for this
purpose.
With the transportation problems increasing day by day, procurement
of services through tenders from bodies with sufficient equipment and
specialist personnel is opted in Istanbul to improve the services in
order to reduce the duration of travel and traffic congestion, avoid
accidents by ensuring traffic safety and increasing the capacity of
road network infrastructure by improvement.
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Road Transportation
General Operational Information
Table 18 General Data pertaining to Bus Transportation
İETT 2007 2008 2009 2010 2011 No. of Garages (Item) 9 9 9 12 15*
Vehicle Capacity of Garages (Item) 4,767 4,767 4,767 5,067 5,067
No. of Routes (Item) 540 536 525 532 585
No. of Bus Stops (Item) 9,134 9,733 9,975 9,855 10,851
No. of Vehicles (Item) 2,824 2,841 2,824 2,768 2,609
No. of Voyages (Voyages/Year 5,676,251 5,480,458 5,197,120 5,049,443 4,964,509
No. of Passengers (Passenger/Year) 524,679,190 549,264,960 561,654,410 576,256,727 558,051,516
Covered Distance (Km/Year) 194,819,988 193,123,959 196,611,655 196,283,356 196,137,341
Consumed Fuel (L/Year) 93,878,899 94,056,318 95,037,176 96,850,844 94,089,356
Private Public Bus (Item) 2,043 2,082 2,059 2,055 2,445** Resource: Istanbul Electricity, Tramway and Tunnel (IETT) General Management, 2011
*9 garages, 5 parking garages and 1 engine overhaul unit
**2,117 private public buses + 328 Otobus Inc.
Table 19 Istanbul Electricity, Tramway and Tunnel (IETT) Garages and Capacities
Garage Title Total Space (m2) Indoors Space (m2) Fleet (Item)
Ikitelli 192,000 28,000 522 Anadolu 58,200 10,000 374 Topkapi 17,558 7,000 144 Edirnekapi 60,000 6,720 357 Ayazaga 102,275 11,500 333
Hasanpasa 37,000 4,000 378
Kagithane 65,000 23,000 227
Sarigazi 15,000 1,420 140
Sahinkaya 13,000 2,300 134
Pendik Parking Garage* 10,000 - -
Yunus Parking Garage* 5,600 600 -
Cobancesme Parking Garage * 9,000 500 -
Yedikule Parking Garage * 4,200 - -
Avcilar Parking Garage * 19,000 250 -
TOTAL 607,833 95,290 2,609
Kağıthane Garage Resource: Istanbul Electricity, Tramway and Tunnel (IETT) General Management, 2011 * Parking garages were built for parking vehicles. Fleets are under responsibility of the garages given above.
Istanbul Otobus Inc. (IOAS) had the bus operators procure 312 (2011
model) buses in 2011 through route leasing method in order to increase
passenger comfort and meet increasing passenger demand. Besides,
16 (2012 model) solo buses will commence rendering service under
IOAS in 2012.
Completed Road Transportation Projects
Bus Procurements
Procurements of total 500 buses consisting of 279 solo and 221
articulated buses were conducted subsequent to tenders in 2011, and
these procurements were included in the budget of 2012. The delivery
of these vehicles are to be initiated starting from April 2012. An
additional procurement of 200 compressed natural gas (CNG) buses
will be conducted within 2012.
Activities pertaining to the procurement of total 300 buses including
100 high passenger capacity buses for Metrobus line, 100 classic solo
buses and 100 articulates buses, which will ensure discarding the end-
of-life buses from service in this framework, are to be commenced in
2012.
Ongoing Road Transportation Projects
Smart Card Passenger Informing (Ak-Yol-Bil) Project
Smart Card Transportation Management and Passenger Informing
Project is IETT’s computer aided real-time Fleet Management system.
The aim of the project is increasing field control and supervision by
centralizing the works conducted by IETT through its personnel on the
site.
The project, consisting of three stages as Vehicle Tracking System,
Fleet Management System and Passenger Informing System, is
going to ensure monitoring and directing the buses from the
commanding center, and informing the passengers instantenaously
via systems to be installed on the bus stops. As of the end of 2011; ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
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•Ak-Yol-Bil Control Center came into operation in Kagithane.
•Server systems were installed.
•Computers and other technical conditions were prepared.
•Basic-level fleet monitoring, commanding and passenger informing
softwares are available..
• 600 bus-stop installations were conducted.
• All IETT, OAS and private public buses are managable via software.
Currently, arrival time of the buses can be seen in the bus stops. Number of passengers in the stops and voyage completion information are received via the system. In case of emergencies, process management is carried out through signalization upon submission. Electronical fleet monitoring, management and controlling operations through the system are available.
Table 20 General Status of State Road Projects
Junction-Road Projects Road Tunnels Transfer Car Parks •Informing systems with voice and LCD features were installed in Status Junction (Item) Road (Item) (Item) Center (Item) (Item)
95% of the fleet. Construction Completed 13 10 - - 7
• LCD installation was conducted in 20 Transfer Points. Under Construction 12 12 1 3 6 Construction Planned 35 1 1 - -
Project Completed 16 31 - 5 22
Project Ongoing 16 16 7 29 - Planned (on survey stage) - - 18 42 382
Roads and Junctions Current Tender Completed - - 4 - 14 Council Decision Taken - - - 5 36
Completed Road and Junction Projects
Table 21 Road and Junction Projects Completed
Type District Project Title Start Date Completion Date Arnavutkoy Haracci Hadimkoy Connection Road, Junction Preliminary Project 06/12/2010 03/06/2011
Arnavutkoy Road, Junction Preliminary Project between CilingirYolu-TerkosYolu (Reconstruction Roads) 21/12/2010 16/09/2011 Arnavutkoy Road, Junction Implementation Project between Cilingir Road - Mehmet Akif Street 21/12/2010 25/08/2011
Avcilar Firuzkoy–TahtakaleRoad Revision Implementation Project 15/11/2010 19/10/2011
Bagcilar Istek-Giykoop, Basaksehir 4th Etape (Between 100Yil Bridge and ISTOC)Road, Junction Implementation Project 15/11/2010 19/10/2011 Bakirkoy Florya St.- Istanbul St..- Hatboyu St.- Kirserdari St. Road, Junction Implementation Project (final project) 21/12/2010 25/08/2011
Basaksehir Road, Junction Implementation Project between Ispartakule-HadimkoyRoad 21/12/2010 25/08/2011
Basaksehir Azatli District Kayabasi Road - Road Rehabilitation Project 21/12/2010 04/06/2011
Bayrampasa Davutpasa - Otogar - Esenler Road Terazidere Station Curve Layout Road Implementation Project 03/10/2011 28/10/2011
Besiktas Road, Junction Implementation Project between Carsiagasi Road- Muallim Naci St. 21/12/2010 25/08/2011
Beykoz Pasabahce Cubuklu St.- Şehit Ersin Guner StConnection Road - Road, Junction Implementation Project 15/11/2010 19/10/2011
Beyoglu D-100 Northern Bypass Road between Etibank St. - Pazaralti St. Implementation Project 06/12/2010 19/10/2011
Beyoglu Kasimpasa Haskoy St. Rehabilitation Implementation Project 21/12/2010 25/08/2011
Buyukcekmece Devebagirtan District D-100 State Road Southern Road (Ramp) Implementation Project 06/12/2010 16/09/2011
Esenyurt Hadimkoy road Gulbahce District Cemetery Connection - Road, Junction Implementation Project 21/12/2010 04/06/2011
Eyup Kemerburgaz Hasdal Road - Road, Junction Preliminary Project 06/12/2010 31/03/2011
Eyup Pirinci KoyYolu St., Ikilikemer Creek Passage Road, Junction Implementation Project 21/12/2010 16/09/2011
Kucukcekmece Olimpiyat Road Revision Road, Junction Preliminary Project between Ikitelli Junction 3rd Belt Highway 06/12/2010 03/06/2011
Kucukcekmece Olimpiyat Road Revision Road, Junction Preliminary Project between Ikiteli Junction-Ataturk Airport 06/12/2010 03/06/2011
Kucukcekmece Mahmutbey Road Road, Junction Implementation Project between Mahmutbey Bridge - Sultanciftligi (TEM Mahmutbey Bridge) 06/12/2010 25/08/2011
Kucukcekmece TEM Northern-Southern Bypass Roads between Mahmutbey Western Junction - Altinsehir, Junction and Traffic regulation Implementation Project) 06/12/2010 03/06/2011
Kucukcekmece Road, Junction Implementation Project between Sakarya St. - Halkali Square 15/11/2010 19/10/2011
Sancaktepe Osmangazi St. - Ulubatli Hasan St. intersection Undercrossing Implementation Project 06/12/2010 25/08/2011 Sancaktepe Road, Junction Implementation Project between TEM Northern Bypass Road and Former Ankara St. (Mevlana St. - Seckin Road) 15/11/2010 19/10/2011
Sancaktepe Road, Junction Implementation Project between Ataturk St. - Ulubatli Hasan St. (Former Ankara St.) 15/11/2010 19/10/2011
Sariyer Road, Junction Implementation Project between Bahcekoy-Kemerburgaz (Bahcekoy Kemerburgaz Road) 21/12/2010 25/08/2011
Sariyer Istinye Hillside (Vakifbahce Road) Road, Junction Implementation Project 06/12/2010 16/09/2011 Sariyer Road Rehabilitation Implementation Project between ABC Road - ŞisliYenikoy St. ( Malkocoglu Road. - Meral Road.) 06/12/2010 16/09/2011
Tuzla Road, Junction Implementation Project between Tepeoren Center - 1st St. (OrhanliRoad) 21/12/2010 04/06/2011 Uskudar Bosphorus Coastal Road Kuzguncuk District Close Vicinity of Tekel Tobacco Storehouses Alternative Road and Junction Arrangement Project 21/12/2010 04/06/2011
Uskudar Cengelkoy St. Level Reduction Project 15/11/2010 19/10/2011
Atasehir Halk St.-Karaman Ciftligi St.-Bostanci St.-Hal St. intersections Kesisimleri Road, Junction Implementation Project 15/11/2010 19/10/2011
Bahcelievler Cobancesme Junction D-100 Bypass Road Intersection Road, Junction Implementation Project 06/12/2010 04/06/2011
Bayrampasa Bridge Implementation Project on TEM Connection Road 11/02/2011 09/08/2011
Bayrampasa Road, Junction Implementation Project Mehmet Akif Inan St.-TEM Connection Road (E-6) 06/12/2010 16/09/2011
Beykoz Road, Junction Implementation Project on and around Anatolian Fortress 21/12/2010 25/08/2011
Beykoz Vehicle Undercrossing Implementation Project on Incirkoy St. in front of Beykoz Muncipality 21/12/2010 04/06/2011
Buyukcekmece TCDD Undercrossing Implementation Project on State Road Connecting Hadimkoy,Yesilpinar, Nakkas Villages 21/12/2010 25/08/2011
Esenler Ücyuzlu Junction Road, Junction Revision Implementation Project 15/11/2010 19/10/2011
Eyup Edirnekapi Junction and Vicinity Road, Junction Revision Implementation Project 11/02/2011 10/08/2011
Kadikoy Road, Junction Implementation Project in front of Haydarpasa Numune Hospital 21/12/2010 04/06/2011 Kucukcekmece Road, Junction Implementation Project between TCDD AsikVeysel St. - Hatboyu St. 06/12/2010 16/09/2011
Maltepe Bagdat st. (in front of Cumhuriyet Mosque) Road, Junction Implementation Project 21/12/2010 25/08/2011
Pendik TEM D-100 Connection Road - Cumhuriyet St. Intersection Road, Junction Implementation Project 21/12/2010 04/06/2011 Pendik D-100 State Road - Cumhuriyet St. Intersection Road, Junction Implementation Project 21/12/2010 04/06/2011
Uskudar Acibadem St.- Prof.Dr. Kerim Gokay St. Intersection Road, Junction Implementation Project 22/03/2006 27/06/2011
Uskudar UmraniyeTEM Conection Road, Former Kisikli St. Intersection Road, Junction Implementation Project 21/12/2010 04/06/2011
Resource, Department of Transportation, 2011
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Road and Junction Projects Construction of Which are Completed Table 22 Road and Junction Projects Construction of Which are Completed
Type District Tender Start Date Completion Date
B.Cekmece Buyukcekmece S Ramp and TUYAP Front Road Rehabilitation Construction 28/10/2010 11/03/2011
Bahcelievler Izzettin Calislar St. Infrastructure and Street Regulation Construction 14/08/2007 05/01/2011
Bahcelievler BahcelievlerTrade Center (Mall) Construction of Connection Roads (Road) 18/03/2009 09/04/2011
Basaksehir Construction of Ikitelli Vuaduct and Connection Roads 27/08/2010 06/10/2011
Besiktas Construction of EtilerTEM Connection Road 07/01/2011 13/10/2011
Gaziosmanpasa Baglarbasi St. Arrangement Construction 14/08/2007 05/01/2011
Gaziosmanpasa Road Construction between Metris - Bogazkoy 13/07/2010 26/08/2011
K.Cekmece Besyol Metrobus Stop Construction 07/01/2011 06/05/2011
Silivri Selimpasa Adnan Menderes Boulevard Belt Highway Construction 12/07/2010 06/07/2011 Uskudar Uskudar Coastal Line Arrangement Construction 18/03/2011 14/08/2011
Bahcelievler BahcelievlerTrade Center (mall) Connection Roads Construction (junction) 18/03/2009 09/04/2011
Bakırkoy Yesilkoy Junction with Fountain Construction 05/11/2010 19/03/2011
Besiktas Etiler CengizTopel St. - Emin Road Intersection TEM Connection Road and Junction Construction (protocol) 03/05/2010 30/03/2011
Esenler Esenler Square Underground Passage Construction 20/08/2010 31/08/2011
Gaziosmanpasa Gaziosmanpasa Square Undercrossing Addition Construction 20/07/2010 15/05/2011
Kadıkoy BostanciTCDD Undercrossing and Connection Roads Construction 25/06/2010 19/02/2011 Sultangazi Osmangazi Undercrossing Addition Construction 20/08/2010 14/08/2011
Sile Madenler Undercrossing 20/08/2010 15/06/2011
Sile Tasdelen Junction Construction 13/09/2010 10/10/2011*
Umraniye Tepeustu Junction Construction 10/01/2011 06/09/2011*
Umraniye TEM Bypass Road Undercrossings Construction 18/05/2010 12/08/2011
Uskudar Beylerbeyi Junction and Connection Roads Construction 05/07/2010 29/06/2011
İstanbul Geneli Istanbul-wide Bridge, Junction, Overcrossing, Undercrossing, Viaduct and Infrastructures Construction 02/07/2008 03/11/2011
MAINTENANCE AND REPAIR OF JUNCTIONS AND ROADS
İstanbul-wide Asphalt coating, Maintenance and Repair Construction of roads and junctions Istanbul-wide 21/08/2009 17/10/2011 Resource. Department of Science Affairs, 2011
*Not approved yet.
Installation of Platform Stairlifts in Karakoy, Eminonu Road Construction between Metris - Bogazkoy and Spice Bazaar Underground Passages
Start Date: 28/05/2011
Completion Date: 25/10/2011
5 lifts for disabled persons for Karakoy Underground Bazaar as well as one
lift for transition from harbor-side to land-side in each of Eminonu and Spice
Bazaars were installed.
Start Date: 13/07/2010
Completion Date: 26/08/2011
Sultangazi, Arnavutkoy and Habibler were connected to the Belt
Highway. The traffic congestion which emerged on Former Edirne
Asphalt was relieved through completion of the project. Total length of
construction is 5,500 meters with double lane.
Underground Passage Stairlift
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Beylerbeyi Junction and Connection Roads Construction
Start Date: 05/07/2010
Completion Date: 29/06/2011
The coastal road which connects Uskudar and Beykoz districts is
intersected by signalized junctions and controlled junctions in
certain points. Irregularities in the traffic flow originating from
signalized junction were resolved, pedestrian circulation was
ensured in a safe and comfortable way, time losses due to waiting
were minimized, and uninterrupted, comfortable and safe trafic flow
was ensured thanks to the project.
1,520 meters of road, 44 meters of undercrossing, 105 meters of
pedestrian undercrossing (closed in two spots), 1300 m2 precast
facade coating, 4900 meters of pile manufacturing in
zvarious sizes and 800m2 of reinforced earth retaining wall were
constructed in scope of the project.
Ongoing Road and Junction Projects Road and Junction Projects, Project Design Processes of which are ongoing
Table 23 Road and Junction Projects Project Designing Processes of which are ongoing
Type District Project Title Bagcilar TEM Highway Mahmutbey Northern-Sothern Bypass Roads between Eastern-Western Junctions Implementation Project Basaksehir Altinsehir Square Azatli Creek Bridge Implementation Project
Bayrampasa Tuna Junction Implementation Project
Bayrampasa Sagmalcilar Junction Implementation Project
Bayrampasa Tuna Junction Preliminary Project
Beykoz Riva Creek Passage Bridge and Road Rehabilitation Implementation Project
Buyukcekmece D-100 State Road Bypass Road - Kumsallar Road Intersection Undercrossing Implementation Project
Buyukcekmece D-100 State Road Undercrossing Implementation Project between Ataturk St. - CengizTopel St.
Esenyurt Dogan Arasli Cumhuriyet Square Implementation Project
Esenyurt Dogan Arasli Boulevard, D-100TEM Harmandere Connection Road intersection, Road, Junction Implementation Project
Fatih Aksaray Square and Vicinity - Road, Junction Implementation Project
Kadikoy Taskopru St.Road, Junction Implementation Project in front of FenerbahceStadium
Maltepe Bagdat St.- Orhan Gazi St.- Piri Reis St. Intersection Road, Junction Implementation Project
Sariyer Buyukdere St. - Darussafaka St. - Ulu St. Intersections Road, Junction Implementation Project
Sultanbeyli Petrol Ofisi St. Golet Vicinity Bridge Implementation Project
Sile SileYolu Uskudar St. Intersection Road, Junction Preliminary Project
Bakirkoy Coastal Road between Bakirkoy - Buyukcekmece - Road, Junction Preliminary Project
Basaksehir Road, Junction Revision Implementation Project between Basaksehir, 4th Etape - Former Edirne Asphalt
Besiktas Road, Junction Preliminary Project on Buyukdere St. between Zincirlikuyu Junction - Nispetiye St.
Beylikduzu Road Rehabilitation Implementation Project between Hurriyet Boulevard-Istanbul St. (Kavakli St.-Inonu St.)
Esenler Road, Junction Implementation Project between Ferhat Pasa St. - Atisalani St.
Eyup Eyup - Gaziosmanpasa Islambey St.Road Rehabilitation Preliminary Project
Gaziosmanpasa TEM Southern Bypass Road, Junction Implementation Project between Metris Junction - Avrupa Konutlari
Kagithane Seyrantepe Municipality Service Building and vicinity Road, Junction Implementation Project
Maltepe Road, Junction Implementation Project between Maltepe Basibuyuk - Samandira
Sancaktepe TEM Southern Bypass Road Junction Preliminary Project
Sariyer Sariyer - Bahcekoy - Maden Connection Road, Road, Junction revision Implementation Project
Sultanbeyli TEM Southern-Northern Bypass Roads between Samandira Junction and Kurtkoy Junction Preliminary Project
Tuzla Road Revision Implementation Project between AydintepeRoad - Sabiha Gokcen Airport
Tuzla Road, Junction Implementation Project between Sehitler St. Coastal Road - D100 State Road
Tuzla TEM Southern-Northern Bypass Roads between Kurtkoy Junction and Sekerpinar Junction Preliminary Project
Umraniye Sile Road,North side of YesilVadi Konaklari Kuzeyi,TEM Connection Road, Junction Implementation Project
Resource, Department of Transportation, 2011
JUN
CTI
ON
S R
OA
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Beylerbeyi Junction and Connection Roads Construction
KAVŞ
AK
YOL
KAVŞ
AK
ALTY
API,
BAKI
M VE
ON
ARIM
95
Table 24 Road and Junction Projects Under Construction
Type District Tender Start Date Estimated Completion Physical Completion (%)
Avcilar Avcilar and TUYAP Metrobus Triage Zone Construction 14/10/2011 11/01/2012 25
Avcilar-Beylikduzu D-100 State Road Arrangement Construction between Avcilar - Beylikduzu 15/02/2011 30/01/2012 57 Bagcilar MIA Zone Road Construction 18/10/2010 25/01/2012 45
Bakirkoy Florya Coastal Road (Air Force Academy) Undercrossing Construction 28/11/2011 25/05/2012 1
Besiktas Zorlu Center Connection Roads and Pedestrian Tunnels Construction 11/10/2010 11/10/2012 85
Gaziosmanpasa Road Arrangement and Infrastructure Facilities Construction between Edirnekapi-Metris 14/08/2007 05/12/2011 98
Kadikoy Kadikoy - Hasanpasa Minibus Road Arrangement Construction (Clearance) 18-1-2011 14-9-2011 12 Sancaktepe Osmangazi St. Undrcrossing and Connection Roads Construction 26/08/2011 20/06/2012 12
Sariyer Gendarmerie 3rd Corps Commandership J 9 Wall Construction Work 16/09/2011 01/06/2012 1
Sultangazi Road Arrangement and Infrastructure Facilities Construction Between Metris Bridge - Sultanciftligi 19/07/2007 23/09/2011 97
Tuzla Orhanli Road Construction 27/05/2011 01/03/2012 5
Uskudar Bulgurlu Quarter (AK-ASYA Acibadem project ) 01/03/2011 03/04/2012 50
Bagcilar Road and Junction Construction Between Yuzyil Junction - Basaksehir 14/05/2008 20/04/2012 75
Bagcilar Halkali St. Undercrossing Construction 26/08/2011 21/04/2012 5
Bayrampasa Esenler Junction Arrangement Construction on Connection Road 10/01/2011 17/12/2011 99
Catalca Incegiz Village Bridge Revision Construction 09/11/2009 31/12/2011 75 Esenyurt Bahcesehir - Esenyurt TEM Additional Bridge Connection Roads Construction 04/04/2011 29/11/2011 75
Kucukcekmece TCDD Undercrossing and Sqare Arrangement Construction 09/05/2011 22/04/2012 20
Kagithane Barbaros St. Junction and Road Construction 08/11/2010 05/10/2011 67
Pendik Esenyali Junction Construction 18/07/2011 13/01/2012 20
Sariyer Sariyer Tunnel Exit Circir Junction Construction 07/02/2011 31/12/2011 85
Sariyer Sariyer Tunnel Exit Cayirbasi Junction Construction 08/11/2010 20/12/2012 85
Uskudar Kisikli Undercrossing Construction 04/07/2011 30/12/2011 25
Zeytinburnu Topkapi Ulubatli Hasan Junction Construction 10/11/2011 07/05/2012 1
Istanbul-wide Istanbul-wide Asphalt Coating 06/05/2011 28/07/2012 95
Istanbul-wide Precast Facade Panel Renewing Construction in Road, Bridge and Junctions Istanbul-wise 10/12/2011 24/10/2012 1
Maltepe Maltepe 2nd Armoured Brigades Commandership J-9 Security Wall Construction 22/02/2011 22/01/2012 45
Resource. Department of Science Affairs, 2011
Table 25 Land Transportation Systems Road, Junction Projects (Planned Construction)
Type District Project Title Estimated Start Date Estimated Completion Date
Arnavutkoy TCDD Undercrossing Connecting Yesilpinar and Nakkas Villages 2012 2013
Bağcilar Atestuğla Junction and Vicinity - Road, Junction 2012 2013 Bağcilar Inonu St.-12 Eylul St.-Maslak St.-Ataturk St.Intersection Road, Junction 2012 2013
Bağcilar TEM Northern, Southern Bypass Roads One Direction Implementation between Mahmutbey Western Junction - Bahcesehir (TEM Overcrossing const.) 2012 2012 Bahcelievler Çobancesme Junction D-100 Bypass Road Intersection Road, Junction 2012 2013
Bakirkoy Road, Junction between World Trade Center - Coastal Road 2012 2013 Basaksehir Istanbul Tekstil Giyim Kooperatifi Ile Basaksehir 4.Etap Arasi Road, Junction 2012 2013 Basaksehir Road, Junction between Basaksehir 4th Etape - Former Edirne Asphalt 2012 2013 Bayrampasa Edirnekapi Junction and Vicinity Road, Junction 2012 2012
Bayrampasa Road, Junction between Tuna St.-Yahya Kemal St. 2012 2014
Beylikduzu Yavuz Sultan Selim Boulevard-Turgut Ozal Boulevard Intersection Road, Junction 2012 2013
Buyukcekmece D-100 State Road (in front of TUYAP) Road, Junction 2012 2013
Buyukcekmece Bizimkent Bridgecrossing on D-100 State Road - Road, Junction 2012 2013
Eyup Ayvansaray St.-D100 Connecting Sideroads Intersection Junctions 2012 2013
Eyup Pirincci Village Road Street, Ikikemer Creek Transition Road Junction 2012 2013
Eyup Galeri Street - Maresal Fevzi Cakmak Street Connection Road Junction 2012 2012
Gaziosmanpasa Galeri St.- Hekimsuyu St. Intersection Road, Junction 2012 2013 Gaziosmanpasa Hekimsuyu Street Overcrossing 2012 2012
Istanbul Geneli Istanbul-wide Bridge, Junction, Overcrossing, Undercrossing, Viaduct and Related Infrastructure Construction 2012 2014
Kadikoy Kopru, Junction, Road Between Karamanciftlik St. - 3004 Street 2012 2013
Kartal Sanayi St. - Yakacik St. Intersection Road, Junction 2012 2013
Kartal Kartal Street - Çetin St. Intersection Road, Junction 2012 2013
Kartal D100 State Road - A2 Road - Çanakkale St. Junction 2012 2013
Kartal Kartal Street - Çetin St. Intersection Road, Junction 2012 2014
Kucukcekmece Road, Junction between Sakarya St.Halkali Square (Ikitelli Street) 2012 2013 Kucukcekmece Road, Junction between Istanbul Street Yarimburgaz Street 2012 2013
Maltepe Mopas Junction Overcrossing Road Junction 2012 2013
Maltepe Road, Junction Between Basibuyuk-Samandira 2012 2013
Maltepe Bağdat St. (Idealtepe Vicinity) Road, Junction 2012 2013
Pendik D-100 State Road - Cumhuriyet Street Intersection Road Junction 2012 2013
Pendik D-100 State Road Tavsantepe Vicinity Road, Junction 2012 2013
Sariyer Istinye Hillside (Vakifbahce Road) Road, Junction 2012 2013
Silivri Road, Junction in frotn of Municipal Building in Gumusyaka - D-100 State Road 2012 2013
Umraniye Aksekili Mehmet Uslucad.- Dudullu Road-Baraj Road Intersection Road, Junction Implementation 2012 2013
Uskudar Uskudar-Umraniye TEM Connection Road, Former Kisikli St. Intersection Road-Junction 2012 2013
YOL Kucukcekmece (Emrullah Efendi St.)Road Rehabilitaton Between Borusan Junction - 20 Temmuz Street 2012 2013 Resource. Department of Science Affairs, 2011
RO
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Transportation Services Management 96
Road Tunnels
Bomonti (Ferikoy) - Dolmabahce (Kadirgalar) Road Tunnel The tunnel, the construction of which was commenced in 2007,
and put into service in 2010 starts from the northern side of Inonu Stadium in Dolmabahce, Besiktas and passes beyond Taksim
and Ferikoy quarters from below; ending in Bomonti quarter of
Sisli district. The tunnel, two directions of which were constructed
as two individual tunnels, has a total length of 4.69 kilometers.
The tunnel which ends in Bomonti is connected to Piyalepasa
quarter of Beyoglu via connection road. Here, it joins up
Piyalepasa-Kagithane Tunnel, which is the first leg of the project.
Table 26 General Information Pertaining to Road Tunnel Projects
Number of Tunnels (Item) Length (Km)
Under Construction 1 4.56
Construction Planned 1 0.2
On Tender Stage 4 16.13
Project Ongoing 7 55.67
On Survey Stage 18 63.50
TOTAL 31 140.06
Resource, Department of Transportation, 2011
Table 27 Road Tunnel Projects Under Construction
District Tender Start Date Completion Date Length (km) Physical Completion (%)
Sariyer Road Tunnel Construction Between Sariyer-Cayırbaşı 07/12/2007 12/09/2011 4.56 99 Resource. Department of Science Affairs, 2011
Road Tunnel Projects on Construction Planning Stage Road Tunnel Projects on Project Stage
Table 29 Road Tunnel Projects on Project Stage A road tunnel of 0.2 kilometers of length to be located between Silahtaraga Street, Eyup and Gaziosmanpasa Street is on the stage of construction planning.
Road Tunnel Projects on Tender Stage A road tunnel of 0.2 kilometers of length to be located between Silahtaraga Street, Eyup and Gaziosmanpasa Street is on the stage of construction planning.
Table 28 Road Tunnel Projects on Tender Stage
Route Route Length (km) Twin Tube for Bidirectional Traffic
Dolmabahce - Fulya 2.02
Levazim (Akmerkez) - Zincirlidere 2.94
Levazim (Akmerkez) - Armutlualti (Akatlar - Baltalimani) 6.72
Fulya - Levazİm (Akmerkez) Road Tunnel 4.45
TOTAL 16.13
Resource, Department of Transportation, 2011
Route Length (km) Twin Tube for Bidirectional Traffic
Armutlualti (Akatlar - Baltalimani) - Ayazaga 4.6
Armutlualti (Akatlar - Baltalimani) - Derbent (Poligon) 4.58
Derbent - Cayırbaşi (Haciosman) 5.3
Kagithane - Havaalani 24.7
Harem (Uskudar ) - Beylerbeyi 8.64
Beylerbeyi - Hekimbasi 7.35
Beykoz - Anatolian Fortress (One Direction. Single Tube) 0.5
TOTAL 55.67
Resource, Department of Transportation, 2011
Tam
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Road Tunnel Projects on Survey Stage
Table 30 Road Tunnel Projects on Survey Stage
Length (Km) Twin Tube Length (Km) Single Tube
Haskoy (Beyoglu) - Taskizak 1.4 -
Sishane - Tophane - 0.97
Iplikci - Tophane - 1.5
Ortakoy - Kurucesme 1.7 -
Cayirbasi - Ayazaga 5.4 -
Yildiz Palace - Levazim 4.46 -
Bebek - Baltalimani 4.52 -
Davutpasa - Samatya 6.73 -
Unkapani - Samatya 5.2 -
Sariyer Coastal Road - 0.28
Iplikci (Piyalepasa) - Haskoy - 1.4
Merter - Kazlicesme 1.2 -
Buyukcekmece - Haramidere 14 -
Cengelkoy-Vanikoy 4 -
Vanikoy-Goksu 2.1 -
Goksu- Cubuklu 6.52 -
Uskudar Tunnel (Port) 0.28 - Kadıkoy-Kusdili 1.84 -
TOTAL 59.35 4.15 Resource, Department of Transportation, 2011
Traffic Circulation and Geometric Arrangements Activities of Traffic Circulation and Geometric Arrangement Project
continue on regional basis with the object of rehabilitation of roads
within Istanbul borders, ensuring regular and safe vehicle traffic as
well as pedestrian flow through designing the projects of vertical and
horizontal traffic signs.
Table 31
Activity
Istanbul-wide Rehabilitation of Stops Used by Public
Transportation Vehicles (1st Etape)
Arnavutkoy Traffic Circulation and Geometric Arrangement
Implementation Project
Asian Side Bike Lanes Implementation Project (1st Etape)
European Side Bike Lanes Implementation Project (1st Etape)
Istanbul-wide Metrobus Lines Implementation Project Designing and Design Inspection and Consultancy Service Procurement
Istanbul-wide Traffic Circulation and Geometric Arrangement Implementation Project 17th Etape
Pedestrian Circulation and Geometric Arrangement Implementation Project in Kadıköy-Kartal Subway Stations and the Vicinity
Pedestrian Circulation and Geometric Arrangement Implementation Project in the Vicinity of D-100 Avcilar-Beylikduzu Metrobus stations
Pedestrian Circulation and Geometric Arrangement Implementation Project in the Vicinity of D-100 Kadıkoy- Avcilar Metrobus Stations
Resource, Department of Transportation, 2011
Traffic Circulation Projects
Start - Completion Date
27/09/2010 - 24/01/2011
22/11/2010 - 21/03/2011
18/04/2011 - 16/07/2011
18/04/2011 - 16/07/2011
27/09/2010 - 15/09/2012
09/08/2011 - 04/02/2012
19/08/2011 - 19/01st2012
31st10/2011 - 07/04/2012
31st10/2011 - 08/03/2012
Explanation
Projects activities were completed within this framework in Bakirkoy- Gungoren-Esenler-Bagcilar.
Traffic Circulation and Geometric Arrangement Implementation Project activities were completed within the borders of Arnavutkoy.
1st Etape of bike lane activities were completed on Asian side.
1st Etape of bike lane activities were completed on European side.
Activities of project implementation on Metrobus line between Avcilar-Beylikduzu are completed, project manufacturing activities are ongoing.
Project activities regarding Istanbul-wide Traffic Circulation and Geometric Arrangement Implementation is ongoing on the 17th etape.
Pedestrian Circulation and Geometric Arrangement Implementation Project
in Kadıköy-Kartal Subway Stations and the Vicinity activities are ongoing.
Pedestrian Circulation and Geometric Arrangement Implementation Project in
the Vicinity of D-100 Avcilar-Beylikduzu Metrobus stationsis ongoing.
Pedestrian Circulation and Geometric Arrangement Implementation Project in
the Vicinity of D-100 Kadıkoy- Avcilar Metrobus Stations is ongoing.
Completed Transportation Services Management Projects
Table 32 Completed Transportation Services Management Projects
Location Project Title Start Date Completion Date
Arnavutkoy Arrangement of Durusu Square, Arnavutkoy and Yenikoy St. and the Vicinity Project 19/11/2009 28/03/2011
Bağcılar Mahmutbey Street Arrangement Implementation Project 14/06/2010 15/02/2011
Fatih Fatih Yenikapi Heliport Zone and Facilities Project 09/04/2008 01/03/2011 Resource, Department of Survey and Projects, 2011
ISTANBUL METROPOLITAN MUNICIPALITYI 2011 ANNUAL REPORT
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Transportation Services Management 98
Ongoing Transportation Services Management Projects
Table 33 Ongoing Transportation Services Management Projects
District Project Title Start Date Completion Rate (%)
Arnavutkoy Haracci Square ile Ataturk Boulevard and Vicinity Arrangement Project 14/06/2010 50
Bagcilar Gulbahar Street Arrangement Project 18/03/2011 40 Bayrampaşa Bayrampasa Market Hall Multi-storey Car Park Project 22/06/2011 30 Beyoglu Bahriye Street Arrangement Project 14/10/2010 50
Beyoglu Kabatas Ports and Square Arrangement Project 27/05/2011 10
Esenler Cengiz Topel Street and Underground Multi-storey Car Park Project 05/11/2010 30
Eyup Kemerburgaz Square-İstanbul Street Arrangement Project 07/02/2011 30
Gungoren Underground Car-Park and Park Implementation Project 27/05/2011 10
Gungoren Ahmet Kutsi Tecer Street and Connection Roads Arrangement Project 27/06/2011 30
Kagithane Baglar Street and Ferman Street Arrangement Project 07/04/2011 40
Sancaktepe Mimar Sinan Boulevard Arrangement Project 10/06/2010 90
Sultanbeyli Fatih Street Arrangement Project (Fevzipasa Street Arrangement Project) 01/10/2011 10
Sultangazi Former Edirne Asphalt Pedestrianisation Project 10/08/2011 30
Tuzla Emiroglu Street Arrangement Project 10/06/2011 30
Zeytinburnu Prof/ Dr/ Turan Guneş Street Arrangement Project 26/03/2011 40
Zeytinburnu Underground Car Park Project 29/11/2011 10
Resource, Department of Survey and Projects, 2011
Square and Pedestrianisation Projects Istanbul-wide pedestrianisation and square projects in an effort to
relieve pedestrian mobility, reducing traffic load, meeting shopping -
touring needs of the pedestrians in a better way, avoiding the noise and
air pollution emitted by the vehicles in shopping areas with norrow
streets are ongoing.
Caglayan Junction and Square Arrangement, Pedestrianisation
Arrangement in Sultanahmet Square and the Vicinity Projects are
completed whereas reconstruction activities of Beylikduzu Square
Arrangement Project and project activities of Taksim Square
Arrangeöent and Buyukdere Street Square Arrangement Projects are
ongoing in this scope.
Pedestrianisation Project in Eminonu - Sultanahmet Square - Closed Bazaar and the Vicinities Pedestrianisation project between Ragip Gumuspala, Prof. Dr.
Cemil Birsel, Nurosmaniye and Ankara Streets (between
Sultanahmet and Beyazit Squares; Sirkeci and Tahtakale) of
Eminonu, which are used intensely by domestic and foreign
tourists, was completed. Thus, touring of pedestrians was relieved
and the traffic load was reduced in shopping areas with norrow
streets. Elimination of noise and air pollution emitted by vehicles
was also targeted.
Vehicle traffic is allowed between 8:00 p.m. and 10:00 a.m. in the
pedestrian zone in the interest of buildings and workplaces for their
needs in terms of loading, unloading and other related issues.
Yerebatan Street, which is within the bus route of tourists, was also
closed to traffic and the traffic was diverted towards Alay Kosku Street
instead, thus Basilica Cistern was avoided from the effects of vehicle
traffic.
Rehabilitation of approximately 20,000 m2 of landscape area as well
as the fountain on the square was planned. Sultanahmet Square Flooring and Landscape Rehabilitation activities are on completion stage.
Sultanahmet Square
after pedestrianisation, 2011
99
Taksim Square Arrangement General Information Pertaining to Taksim Square Arrangement
Area to be pedestrianised after process: 98,000 m2
Length of road to be included in undercrossing: 800 m
Area of undercrossing to be created: 12,500 m2
98.000 m2 of area is targeted to be pedestrianised in scope of
Taksim Square Arrangement Project so as to ensure uninterrupted
connection of pedestrian zones between Taksim monument vicinity,
subway entrance-exit area and Gezi Park areas and increase the
accessibility of Istiklal Street for pedestrians and enlarge pedestrian
zones mentioned areas by transferring the vehicle traffic
towards the destinations of Tarlabasi, Sisli and Gumussuyu
underground. The traffic circulation plans required in order to
avoid hindering the intense traffic during the construction
process were prepared in 2011.
Metrobus
Metrobus Line Between Avcilar - Beylikduzu
The construction works of Metrobus line between Avcilar -
Beylikduzu, which is the follow-up of the Sogutlucesme - Avcilar
Metrobus line that has already been put into service, are ongoing.
The metioned line is planned to be put into service within 2012.
The line, total length of which is going to be 9.8 kilometers, is going
to consist of 11 stops. 175,000 passengers per day are anticipated
to travel between Avcilar and Beylikduzu via this line.
Route length: 9.8 km
Estimated no. of passengers per day: ~ 175.000
Total number of stops: 10 (including Avcilar)
Estimated travel duration: 20 minutes
Maintenance and Repair Activities of Road Systems In order to increase driving comfort, Istanbul Metropolitan
Municipality rehabilitated roads by coating 1,174,542 tonnes of
asphalt (466 kilometers of road) within its area of responsibility
consisting of 3420 kilometers of state roads.
Periodic maintanence and repair of rainwater routes on Istanbul-
wide main transportation roads are conducted annually in order to
ensure increasing driving comfort and avoid possible accidents by
preventing road ponding.
As another superstructure work required on main transporation
roads and squares are safety barriers, particularly road-type and
steel cable safety barriers are constructed. Safe navigation of
pedestrians, disabled pedestrians and drivers was ensured
through the safety barrier maintenance and repair activities
conducted in 2011. In order to prevent the drivers being affected
from headlights of the oncoming traffic from the opposite direction,
light blocking panel implementation was conducted on the critic
sections of certain main arterial roads.
Planned Taksim Square Arrangement
Avcilar - Beylikdüzü Metrobus Construction
Furthermore, shock absorbing airbag barrier system
implementation was conducted in 70 turnaround points Istanbul-
wide with high accidental risk.
Istanbul Metropolitan Municipality also conducts certain
maintenance and repair activities on the overcrossings,
undercrossings and bridges locaed on the main transportation
roads under its responsibility.
Ensuring the operability of Istanbul transportation in all seasons
and putting into the service of citizens thereby is one of the most
impoertant duties of Istanbul. Accordingly, activities in figting
against snow, icing and ponding are conducted in every winter
season.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Asfa
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Transportation Services Management 100
Table 34 Data on Road, Maintenance and Repair Activities
Road Maintenance - Repair Activities Amount 2007 2008 2009 2010 2011
Coating Tons 1,320,164 1,599,506 375,743 1,051,001 792,262
Patch Tons 597,781 440,995 118,496 346,085 262,133
Repair Tons 155,119 235,017 53,649 164,821 109,526
Cold Asphalt Tons 17,078 17,356 68 12,021 10,621 Asphalt Allocated to District Tons 115,518 438,269 - 25 -
Surface Coating m2 1,163,708 2,072,698 - 717,261 106,210
Plentmix Laying Tons 162,537 210,740 2,238 36,580 9,848 Construction and Repair of Curbs m 411,915 228,359 95,806 179,208 202,747
Construction and Repair of Pavements (Sidewalk) m2 628,016 313,269 350,305 548,477 520,768
Paving Paint m2 40,155 400 80 72 3,652
Drainage Channel Construction m 68,976 55,462 28,803 51,411 52,033
Cleaning of Dreinage Outlets m 695,525 922,787 670,635 564,763 781,937
Gully Grating Item 7,838 3,304 1,795 4,305 4,109
Cleaning of Gully Grates Item 57,436 74,917 85,239 67,532 62,231
Gully Grate Elevation Item 12,401 13,370 4,312 10,270 20,929
Open Drainage Construction m 11,576 40,427 2,885 2,138 2,057
Cleaning of Open Drainages m 122,210 169,324 239,550 205,040 133,248
Sewer Screening m - 64,415 50,981 33,426 -
Construction and Repairing of Steel Cable Auto Barriers m 11,154 2,022 22,000 3,909 14,000
Construction and Repairing of Road Type Safety Barriers m 79,745 70,815 132,197 164,674 125,000
Construction and Repairing of Safety Rails for Pedestrians m 19,899 8,618 13,145 17,872 27,000
Barrier Dying m2 19,156 13,743 102,121 37,459 76,525
Constructiın and Repairing of Light Blocking Pannels m 6,860 808 1,800 1,632 -
Construction of Noise and Vision Curtains m2 - - - 606 -
Construction and Repairing of Shock Absorbing Airbag Barriers Item - - - - 70
Salt Used Tons 42,708 115,801 4,666 111,235 57,039
Solution Used Tons 1,271 4,545 1,409 868 104
Bridge, Tunnel, Undercrossing, Overcrossing and Wall Painting m2 67,292 67,493 394,975 219,370 233,804
Wall Construction m2 6,256 2,362 866 775 845 Resource, Department of Transportation, 2011
Activities for Updating Transportation Information System Istanbul Transportation Information System (TIS) has been
dveloped in order to store and process graphic and/or non-graphic
data so as to organize transportation-related management, service,
coordination and planning activities.
Activities regarding collecting transportation infrastructure and
superstructure data of the areas recently included in IMM borders
owing to the fact that Istanbul Metropolitan Municipality was enlarged
to Istanbul provincial borders as per Law No. 5216 under TIS as well
as updating the data within former IMM borders defined by Law No.
3030 that was collected and transferred to TIS previously are
ongoing.
In this scope, “Updating Transportation Information System on Asian
Side” was completed in 2011 with the purpose of updating the data
kept within Transportation Information System as well as operating
TIS servers and databases. Updating Transportation Information System on European Side Project still continues and is targeted to be
completed in 2012.
Istanbul-wide Bike Lanes Implementation Project Activities
In order to bring in a personal (flexible), practical, safe, healthy and
entertaining alternative transportation system to Istanbul, activities
regarding “Istanbul-wide Bike Lanes Implementation Projects” were
initiated based on a tender system.
Following outcomes are targeted on the routes to be determined
Istanbul-wide in scope of the mentioned project activities: Connecting public transportation stations, stops, ports with intense
passenger mobility and park-and-ride systems each other. Encouraging cycling, reducing motor vehile use and traffic
congestion, Helping country economy through reducing the fuel use reserved
for motor vehicles, Ensuring a decrease in the gases which are hazardous to
environment and human health, and emitted due to the fuels used
by motor vehicles. Enhancing the conditions of bike travels, ensuring a safer and
more comfortable bicycle mobility in the region.
Raising the socio-cultural standards of Istanbul as well as
supporting sports and healthy living through carrying bike lanes into
action in Istanbul that has been selected as Capital of Sports by
“European Sports Capitals Association”.
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Bike Lanes Implementation Project on Asian
Bike Lanes Implementation Project on Asian Side, 2011
Bike Lines Implementation Project on European Side (1st Etape)
Project activities in scope of Bike Lanes Implementation Project (1st
Etape) have been completed through working on the determined
routes between Bakirkoy Coastal Road - Eminonu together with pre-
existing routes.
İstanbul Street/Küçükçekmece Lake side - (0.97 Km)
Florya St. - (4.49 Km) Rauf Orbay St./ Bakırkoy Coastal Road - (5.59 Km) Aksu St./ Tashan Junction- Zeytinburnu Transfer Center -
(3.21 Km) 10. yıl St./ Topkapı Transfer Center - (3.70 Km)
Kennedy St./ Yenikapi- Eminonu - (3.07 Km)
Side (1st Etape)
Bike lane implementation project activities have been completed on
the routes given below in scope of Bike Lines Implementation Project
on Asian Side (1st Etape).
Bostanci region (Cami street, Kasadar street, Cetin Emec Boulevard -
in front of IDO Port) - 1.2 km Bostanci - Dalyan coast existing bike lane - 5.2 km Goztepe Coast-Bagdat Street-Kiziltoprak-Sogutlucesme
Connection (between Dr.Vasıf Bey Street, Prof.Dr.Hulusi Behcet Street,
Bagdat Street-Goztepe, Kiziltoprak; Kiziltoprak preferred road, Recep
Peker Street, Sogutlucesme connection) - 4.6 km Kadıkoy Docks - Kiziltoprak - Kalamis - Dalyan Coast connection
(Kadıkoy Moda coast, Kalamis coast, Yelken Street, Ahmet
Mithat Efendi Street, Haci Mehmet Street, Kuru Kahveci Street)-
Bagdat Street - Fenerbahce coastal road connections (La-
lezar street, Hacı Mahmut street, Kalamış Street, Selahattin
Pınar street) - 7 km
Bike Lines Implementation Project on European Side, 2011
2011 ANNUAL REPORT ISTANBUL METROPOLITAN MUNICIPALITY I
101
Sea Transportation Systems Strategic
Target 2.1 Extensification of Public Transportation and Increasing Comfort
Graph 2 Number of Passengers (x 1000 persons)
63.237
General Information 56.780 49.626
İstanbul Şehir Hatlari (Sea City Lines) Inc. 45.079 43.781
Table 35 General Information about Istanbul Sehir Hatlari Inc.
Description 2007 2008 2009 2010 2011
Ports (Item) 53 53 49 49 49 2007 Lines (Item) 21 20 18 15 15 2008 2009
Voyages (x1,000) (Item) 223 218 205 182 223 2010
Ships (Item) 33 34 33 34 34 2011
Passengers (x1.000) (Person) 63,237 56,780 49,626 45,079 43,781 Resource, İstanbul Sehir Hatlari Inc., Co., 2011
Sea Taxis (Item) - 6 6 13 16 Resource, İstanbul Sehir Hatlari Inc., Co., 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Transportation Services Management 102
Table 38 List of Fleet Owned by IDO Co. Inc.
Panoramic Sailing Boat
Table 36 Fleet Information of Istanbul Sehir Hatlari Inc.
Ship Type No. of Ships (Item) Passenger Capacity (Passengers/Ship) Total Passengers
5 2,100 10,500
Ships 5 1,800 9,000 18 1,500 27,000
3 750 2,250
Golden Horn (Halic) Ships 3 600 1,800
TOTAL 34 - 50,550 Resource, İstanbul Sehir Hatlari Co. Inc., 2011
IDO Co. Inc.
IDO Istanbul Sea Buses Industry and Trade Co. Inc. was established
by Istanbul Metropolitan Municipality with the aim of making a
contribution to Istanbul’s sea transportation and resolving the traffic
problem.
As per Istanbul Metropolitan Municipality Council decision no.
2311 dated 14/10/2010, the privatization strategy of IDO Co.
Inc. stocks was determined as block sale. With the purpose of
block selling 100% of IDO Co. Inc. stocks issued as per law
decree on Privatization Implementation Law No. 4046, IDO Co.
Inc. stocks were transferred through the tender held on
08/04/2011.
Table 37 General Information About IDO Co. Inc.
Amount 2011*
No. of Ports Item 35
No. of Lines Item 18
No. of Transported Vehicles Item 3,579,979
No. of Voyages Item 84,858
No. of Transported Passengers Persons 25,231,772
Resource, IDO Co. Inc., 2011
* Numbers of voyages, transported vehicles and passengers in 2011 include the data regarding the first 6 months of
2011.
Ship Type Item Passenger Capacity (Persons) Vehicle Capacity (Item)
17 449 - Sea Bus 5 400 -
3 350 -
2 800 200
Ferryboat 4 588 112 2 490 94
2 1,200 225
8 1,434 112
Car Ferry 5 738 62
4 600 80
Service Ships 1 - -
TOTAL 53 7,049 885
Resource, IDO Co. Inc., 2011
Sea Transportation System Projects
Kabatas - Kadikoy / Cinarcik Sea Bus Line
As a result of scrutinizing the transportation needs in Marmara and
feasibility studies aimed at appropriate routes, alternatives for
intensified spots are offered. The durations of the voyages
commenced on 4 June 2010 are 1 hour and 10 minutes from
Kabatas and 1 hour from Kadikoy to the destination of Cinarcik. 6,415
passengers were transported within the 6 months of 2011 during 44
voyages.
Mobile Access to Tickets via “IDO Mobile”
Tickets for intercity line sea bus and speed ferryboat voyages can
be purchased on “IDO Mobile” through compatible mobile phones.
“IDO Mobile” application which can be downloaded free of charge
allows passengers to not only buy tickets but also make booking
and see voyage hours, additional and cancelled intercity voyages.
Detailed information about IDO Mobile can be seen on
www.ido.com.tr. The application was downloaded by 10,000 users
within the first 5 days of launching service.
Table 39 Ongoing Port Projects
Start Estimated Type District Activity Date Completion Date Completion
Veneering and lighting 2 Ports by
Port Kucukcekmece Kucukcekmece Lakeside 19/8/2011 15/1/2012 72%
Resource, Department of Science Affairs, 2011
103
Car Parks Strategic
Target 2.2 Strengthening Transportation Infrastructure
General Information
Activities with regard to planning new parking areas integrated with
Istanbul transportation system are conducted in accordance with
criteria such as city size, city quality, transportation infrastructure,
activity rate of public transportation, central business areas by taking
into consideration available and recommended transportation
systems and types as well as urban population and employment
status. Harbiye Car Park
Table 40 Istanbul-wide Car Park Information
Number of Car Parks (Item) Capacity (Item)
Car Parks before 2004 1.592 139.325
Available Car Parks as of 2012 3.856 363.531
Construction Completed (Dir. of Construction Affairs.)* 40 14.461
ISPARK
On road parking 233 15.093
Parking Lot 214 31.122
Indoors 24 10.248
ISPARK TOTAL 471 56.463
PRIVATE
Parking Lot 1.253 87.601
Indoors 305 61.036
PRIVATE TOTAL 1.558 148.637
OTHER
Public Buildings 137 10.678
Malls 95 42.828
Hospitals 46 4.498
Private Enterprises (Business Center, Hotel, etc.) 1.516 88.294
OTHER TOTAL 1.794 146.298
Under Construction (Dir. of Construction Affairs.) 6 4.458
Project Activities Completed 22 4.989
Tender Completed 14 5.080
Council Decision Taken 36 11.870
On Survey/Planning Stage 382 211.000
Schoolyards (Underground Car Parks) 165 34.377
Transfer Centers 77 33.790
GENERAL TOTAL 4.558 669.095 Resource, Department of Transportation, 2011
* 7 car parks of Directorate of Construction affairs with 2,328 vehicle capacity constructions of which are completed are included
under ISPARK.
Table 41 Car Park Projects (Construction Completed)
Item No. District Activity Start Date Completion Date Vehicle Capacity (Item) 1 Arnavutköy Bolluca Cultural Center Car Park 15/11/2007 04/02/2011 50
2 Bahçelievler Bahcelievler Cultural Center Car Park 19/06/2007 14/12/2011 100 3 Bayrampaşa Bayrampasa Altıntepsi Underground Car Park and Green Space Arrangement Construction 19/7/2007 23/10/2011 452
4 Fatih Fatih District İskender Pasa Mahallesi 2996 Block and 1,2,3 Plots Underground Car Park Construction (Build-Operate-Transfer)
5 Fatih Underground Car Park Construction between Muratpasa Quarter 2010 Block and Muratpasa St. (Build-Operate-Transfer)
6 Güngören Merter Vicinity Kasim St. Underground Car Park Construction
7 Sisli Harbiye Quarter 769 Block 1 Plot and Asker Ocağı St. Underground Car Park TOTAL
Resource, Department of Science Affairs, 2011
Table 42
Item No. District Activity 1 Bakırkoy Florya Aquarium Underground Car Park (Build-Operate-Transfer)
2 B.pasa Bayrampasa Sports Complex Multistorey Car Park
3 Besiktas Besiktas Gayrettepe, 59 Layout, 471 Block, 64 Plot Multistorey Car Park Tender for Usufructuary Right
4 Beyoğlu Beyoğlu Sishane Vicinity Underground Car Park (Build-Operate-Transfer)
5 Güngoren Güngoren District Merter Vicinity Fatih St. Underground Car Park and Parking Lot Construction (Build-Operate-Transfer)
6 Kağıthane Caglayan Square Underground Car Park Construction&Operation Tender for Usufructuary Right (Build-Operate-Transfer)
TOTAL
Resource, Department of Science Affairs, 2011
03/11/2009
18/02/2009
19/01/2010
09/04/2009
Car Park Projects Under Construction
Start Date
04/01/2008
01/08/2007
20/07/2007
25/12/2011
21/08/2008
28/01/2011
13/11/2011 150
01/02/2011 300
20/02/2011 400 18/3/2011 325
1,777
Estimated Completion Date Completion (%) Vehicle Capacity (Item)
01/01/2012 93 958
08/03/2012 75 180
31/03/2012 93 780
25/12/2012 5 1/000
01/01/2012 98 740
28/01/2012 48 800
4,458
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Transportation Services Management 104
Tablo 43 Current Car Park Projects (Project Completed)
No District Activity Car Park Capacity (Vehicles) Total Area of Construction (m2) 1 Bagcilar between Yenimahalle Site Street - Kader Street 300 7,500
2 Bagcilar Demirkapi Quarter 2/1 Street - 4th Intersection 300 7,500
3 Bayrampasa Yenidogan Quarter Uluyol Street 280 7,000
4 Bayrampasa Kocatepe Quarter Pazar Street 180 4,500
5 Bayrampasa Murat Quarter 8/8 Layout 22222 Plot 250 6,250
6 Catalca Down at the Square, Catalca 250 6,000
7 Gaziosmanpasa Merkez Quarter between 1299 and 1300-1320 Blocks 190 7,900
8 Gaziosmanpasa Kucukkoy Quarter 9011-14621 Plots (Fevzi Cakmak Park) 120 4,200
9 Gaziosmanpasa Kucukkoy Quarter 4 Layout,1227 Block 24 Plot 110 4,000
10 Gungoren Merkez Quarter 291 Block 1 Plot 211 5,500
11 Gungoren A,Nafiz Gurman Quarter, between Nadide Street -Guney Street 194 5,000
12 Kartal Soganlik Quarter, Ataturk Street-Manolya Street Intersection Parking Lot 108 2,700
13 Kucukcekmece Gultepe Quarter Sehit Mahmut Ergul Street 168 4,200
14 Kucukcekmece Yesilova Quarter Deliorman Street - Yildizeli Street Intersection 160 4,200
15 Kucukcekmece Kemalpasa Quarter 2670 Plot 231 5,800
16 Kucukcekmece Inonu Quarter Maslak Cesme Street 7 Layout 226 Plot 140 3,500
17 Maltepe Hatboyu Street, 249 Block, 1,2,3,4 Plots 132 3,300
18 Maltepe Altay Cesme Quarter, between Sehit Taner Street-Kader Street 250 6,400
19 Sultangazi Cebeci Quarter Former Edirne Asphalt - Ataturk Boulevard Intersection 2137 Block ,14 Plot 135 4,000
20 Sultangazi Cebeci Quarter 2nd Cebeci Road - R Street Intersection Parking Lot 100 3,500
21 Sile Cavus Quarter 92 Block, 6,10,11 Plots 1,080 27,000
22 Umraniye Istiklal Quarter Alemdag Street Gamsiz Street 100 2,500
TOTAL 4,989 132,450 Resource, Department of Science Affairs, 2011
Table 44 Current Car Park Projects (Tender Completed)
No District Activity Car Park Capacity (Vehicles) Total Area of Construction (m2)
1 Bahcelievler Underground Car Park Construction on Fetih St. 2779 Plot 420 14,000
2 Bakirkoy Atakoy 7-8-9-10. Kisim Quarter Karanfil Street - Underground Car Park Construction 300 10,000
3 Besiktas Underground Multistorey Car Park on Gonca Street between Carsi Street - Karakol Street, Nispetiye Quarter 600 20,000 4 Beykoz Kavacik Quarter 990 Block 1 Plot Multistorey Car Park Construction 300 8,000
5 Fatih Hoca Uveyiz Quarter 2066 Block - Underground Car Park Construction 400 10,000
6 Fatih Ordek Kasap Quarter 1844 Block 15,16,17,18,19,20 Plots - Underground Car Park Construction 400 9,000 7 Kadikoy Bahariye St. - Dr. Esat Isik St Intersection, Caferaga Quarter - Underground Car Park Construction 360 9,000
8 Kagithane G-118 Layout, 5633 Block, 1 Plot - Cengiz Topel Multistorey Car Park and Closed Public Marketplace Construction for Usufructuary Right 250 7,000
9 Kagithane Underground Car Park Construction between Ataturk St. - Inonu St., Yesilce Quarter 200 1,000 10 Sisli Gayrettepe Quarter, Cemil Aslan Guder Street - Underground Car Park Construction on the parking lot 400 10,000
11 Sisli Maslak Quarter, Ahi Evren St. Ataturk Oto Sanayi Site Road Underground Car Park 400 10,000
12 Sisli Sisli Square Underground Car Park Construction 300 8,000 13 Sisli Mecidiyekoy Quarter, Kustepe Vicinity, 9067 Layout, 6 Plot Multistorey Car Park 350 10,000
14 Umraniye Ataturk Quarter, Cavusbasi Street Underground Car Park Construction between Mandira St. - Serce Stree 400 10,000 TOTAL 5,080 136,000
Resource, Department of Science Affairs, 2011
105
Table 45 Current Car Park Projects (Council Decision Taken)
No District Activity Car Park Capacity (Vehicles) Total Area of Conctruction (m2)
1 Avcilar Underground Car Park Construction on Cumhuriyet Street - Denizkosler Street Intersection, Denizkoskler Quarter 200 5,000
2 Avcilar Underground Car Park Construction - Zafer St., Denizkoskler Quarter 100 2,500 3 Bagcilar 19 Layout 5000 Block 2131 Plot, Inonu Quarter - Underground Car Park Construction 300 10,000 4 Bahcelievler Underground Car Park Construction Kopruyolu Street, Cavusbasi Quarter 200 6,000
5 Bahcelievler Tevfik Fikret Street, Sirinevler Quarter 200 6,000
6 Bahcelievler Underground Car Park Construction on the parking lot on Ahmet Yesevi Street, Zafer Quarter 120 3,000
7 Bahcelievler Izzetin Calislar St. Underground Car Park Construction 800 14,000
8 Bakirkoy Kartaltepe Quarter 936 Block 190 Plot Underground Car Park Construction 150 4,000
9 Bayrampasa Underground Car Park Construction on Demirkapi Street, Yenidogan Quarter 200 5,000
10 Eyup Underground Car Park Construction on the parking lot between Ataturk Boulevard - Pamuk St., Yesilpinar Quarter 200 6,000
11 Fatih 267 Block 12 Plot (Former Polonya Market) Underground Car Park Construction 200 5,000
12 Fatih Cambaziye Quarter, 346 Layout,1341 Block, 1 Plot Underground Car Park Construction 400 10,000
13 Fatih 179 Layout 522 Block 1 Plot and 524 Block 8,9,11 Plots, Hacikadin Quarter Underground Car Park Construction 200 5,000
14 Fatih 182,183 Block and 181 Block 27,28 Plot, Sehsuvarbey Quarter Multistorey Car Park 400 10,000
15 Gungoren Cam Street Underground Car Park Construction 300 8,000
16 Gungoren Underground Car Park Construction between Bagcilar Street - Meric Street 200 4,000
17 Gungoren Underground Car Park between A.Riza Gurman Cad. - Muratli Sok., A.Nazif Gurcan Quarter, Gungoren 400 10,000
18 Gungoren Underground Car Park between A.Riza Gurcan St. - Gurpinar St., A.Nazif Gurman Quarter 400 10,000
19 Gungoren Underground Car Park Construction between A.Riza Gurcan St. - Lale Bahce St., A.Nazif Gurman Quarter 400 10,000 20 Kadikoy Bagdat Street, Kiziltoprak Mechanical Multistorey Car Park Construction under the street for Usufructuary Right and Construction Right 610 20,000
21 Kadikoy G-30 St. and G-31 Street Intersection, Icerenkoy Quarter - Underground Car Park Construction 200 5,000 22 Kadikoy Underground Car Park on Fevzipasa St, Kucukbakkalkoy Quarter 300 8,000
23 Kadikoy Underground Car Park Construction between Huzur Hoca St. - Savas St., Icerenkoy Quarter 200 5,000
24 Kadikoy Mechanical Multistorey Car Park Construction under Bagdat Street, Erenkoy for Usufructuary Right and Construction Right 600 20,000
25 Kadikoy Mechanical Multistorey Car Park Construction under Bagdat Street, Saskinbakkal for Usufructuary Right and Construction Right 520 19,000
26 Kagithane Merkez Quarter Kemerburgaz Street 9707 Block 4 Layout Multistorey Car Park Construction 200 6,000
27 Kartal Orhantepe Quarter Cinar Street 184 Layout 8909 Block 1 Plot Underground Car Park Construction 200 4,000
28 K.cekmece Kartaltepe Quarter 243DS1d Layout 894 Block 12 Plot and 710 Block 20 Plots Underground Car Park Construction 400 10,000
29 Sisli Abdi Ipekci Street Underground Car Park Construction 400 10,000
30 Sisli Abide-i Hurriyet Street Underground Car Park Construction 300 8,000
31 Sisli Esentepe Quarter 9243 Block 3 Layout Underground Car Park Construction 750 16,000
32 Sisli Esentepe Quarter 306 Layout 2008 Block 57 Plot Multistorey Car Park Construction for Usufructuary Right and Construction Right 320 8,000
33 Sisli Kaptanpasa Quarter, 10255 Block 2,3,4,5 Plots Multistorey Car Park Construction 200 6,000 34 Sisli Mesrutiyet Quarter 1003 Block, 18 Plot Underground Car Park Construction 600 13,000
35 Sisli Vali Konagi Street Underground Car Park Construction 500 12,000
36 Uskudar Underground Car Park Construction between Former Toptasi Street - Bagci Odalari Street, Arakiyeci Haci Cafer Quarter 200 6,000
TOTAL 11,870 309,500 Resource, Department of Science Affairs, 2011
Car Park Management Table 46 Capacities of Car Parks Managed by ISPARK Co. Inc.
General Information In accordance with Municipality Council no. 349 dated 18/02/2005 as
per article 26 of Metropolitan Municipality Law No. 5216, ISPARK Co.
Inc. was commissioned with the operation of the car parks located on
real estates under the sovereignty and disposition of the municipality
upon approval of Municipality Approval no. 7613 dated 26/10/2005.
Currently, ISPARK Co. Inc. operates parking areas with a total
capacity of 56,463 vehicles on 471 locations in 28 of Istanbul’s 39
districts. This capacity constitutes 15.5 of Istanbul’s total car park
capacity.
TYPE OF CAR PARK
On Road Parking (Vehicles)
Multi-storey Car Park (Vehicles)
Parking Lot (Vehicles)
TOTAL
Resource, İSPARK Co. Inc., 2011
Table 47
TYPE OF CAR PARK
Parking Lot
Multi-storey Car Park
On Road Parking
TOTAL
Resource, İSPARK Co. Inc., 2011
Amount 2008 2009 2010 2011
Vehicle 13,427 15,523 15,691 15,093
Vehicle 5,429 7,022 7,566 10,248
Vehicle 24,170 29,120 31,061 31,122
Vehicle 43,026 51,665 54,318 56,463
Distribution of Car Parks Managed by ISPARK Co. Inc.
Asian Side European Side Total
No. Capacity No. Capacity No. Capacity (item) (vehicle) (item) (vehicle) (item) (vehicle)
79 11,244 135 19,878 214 31,122
6 2,355 18 7,893 24 10,248
44 3,737 189 11,356 233 15,093
129 17,336 342 39,127 471 56,463
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Transportation Services Management 106
Completed Car Park Management Projects Hand Terminal System Hand Terminal Project, which is one of the most important
stages of transition to automation in car park management, came
into practice with 1,320 devices and additional equipment. It was
initiated at first on 5 spots on Valikonağı Street in Nişantaşı
Quarter, Şişli district on 13/10/2008.
As of the end of 2011, 1,056 devices are used on 314 spots
in 28 districts.
High-Tech Parking Systems Lift system is a mechanical system that allows stacking 2 or
more vehicles on the top of each other within the area of 1
parking spot under normal conditions through the installation of
lift system. Taken into effect particularly in central locations
where intense traffic is experienced, the system multiplies
parking capacity in limited areas. Automatic, semi-automatic,
mechanic lift and wheel systems with a total capacity of 485
vehicles are put into service in the locations given below.
Table 48 High-Tech Car Parks
Vehicle Capacity Locations Lift Type Units (Item)
Cihangir Multistorey Semi-Automatic - 112
Eminonu Parking Lot Mechanical Lift 31 62
Zindan Han Parking Lot Semi-Automatic - 9
Sisli Parking Lot Mechanical Lift 12 32
Kartal Ataturk Tea Garden Parking Lot Mechanical Lift 13 18
Kadıkoy Marriage Office Parking Lot Mechanical Lift 25 50
Mercan Parking Lot Wheel-type - 8
Eminonu Parking Lot Mechanical Lift 25 50
Kadıkoy Marriage Office Parking Lot Wheel-type - 8
Merter Multistorey Car Park Semi-Automatic - 136
TOTAL 485
Resource, ISPARK Co. Inc., 2011
Bicycle Park
Bicycle parks developed for bicycles, which are the most
convenient means of transportation in terms of ecologic, economic, psychological and natural life, commenced rendering service in
various locations of Istanbul. As of the end of 2011, bicycle parks
on 54 locations with a total capacity of 387 bicycles offer service.
Park & Ride Car Park Project
In order to encourage using public transportation, prevent
hazardous exhaust emission, global warming effect and road
occupancy, ensure less fuel consumption, reduce traffic-related
stress, save time and ensure more circulation for on road parking,
“Park & Ride” projects were initiated on 30 locations with a total
capacity of 7,532. Using Subway, metrobus, IDO, urban lines and
tramway is encouraged through the project.
2009 - 2011 Construction Projects
In addition to Cihangir Multi-storey Car Park with a capacity of 313
vehicles constructed in 2009 and Gungoren Meter Multi-storey Car
Park with a capacity of 400 vehicles constructed in 2010, the
construction of Şişli Harbiye Car Park with a capacity of 200
vehicles was brought into completion in 2011. Karaköy Multi-storey
Car Park was modified in 2011 in order to increase capacity and
endurance.
Table 49 Completed Car Park Projects
Item No. Project Title Start Date Completion Date 2011
1 Cihangir Multistorey Car Park 06/10/2008 06/11/2009 313
2 Gungoren Merter Multistorey Car Park 30/07/2009 25/10/2010 400
3 Sisli Harbiye Car Park 2010 10/06/2011 200
4 Karakoy Multistorey Car Park Modification 05/01/2011 06/04/2011 700
Conversion of Levent Subway Storage Area 5 27/06/2011 09/09/2011 160
into Underground Car Park
Resource, İSPARK Inc. Co., 2011
Merter Underground Multi-storey Car Park
The semi-automatic car park with a capacity of 400 vehicles,
constructed underground in the entrance of Kasım Street where
IMM Additional Service Building is located commenced
rendering service.
Şişli Harbiye Underground Multi-storey Car Park
The car park with a capacity of 200 vehicles, the construction of which
was completed on the area next to Divan Hotel, Cumhuriyet Street
commenced offering service in 2011.
107
Karaköy Multi-storey Car Park Modification The modification construction of Karaköy Multi-storey Car Park was
initiated in 2011 and completed within the same year. Floor laying
repair, interior and exterior wall paint, insulation activities, cutting
parapets and replacing these with security barrier installation
activities were conducted in framework of the modification.
Table 50 Heliport
Kadikoy Heliport
Üsküdar Kısıklı Heliport
Beyoglu Sutluce Heliport
Maltepe IDO Port Heliport
Bayrampasa Adapark Heliport
Resource, ISPARK Inc. Co., 2011
Heliport Projects
Explanation
Ready to use, license to operate granted by DGCA (Directory Gen. of Civil Aviation).
Ready to use, license to operate proceedings continued by DGCA.
Delivery and permits granted by IMM Dir. of Real Estate and DGCA. Project needs to
be altered in line with the recent amendments in Heliport Regulation. Tender stage is
to be initiated following alteration.
Heliport Construction and Operation application documents were submitted to
DGCA on 26/07/2011. New heliport areas are searched in the meanwhile.
Site delivered from Directory of Real Estate. Technical studies continue prior
to application to Directory of Real Estate.
Cabstands and Smart Taxi Management Land surveys regarding identification of new spots around transfer
centers and terminal stations of public transportation in approximately
28 districts appropriate for cabstand management are ongoing and
the applications for spots deemed suitable are submitted to UKOME
council. As of the end of 2011, cabstands with a total capacity of 385
vehicles in 32 spots are under control of ISPARK.
Conversion of Levent Subway Storage Area into Underground Park Following the completion of subway construction, the area formerly utilized by IMM Department of Railed Systems as shaft station for
subway construction was used a storage area for a while. After it was
transferred to Ispark, it was modified and reclaimed as a car park. Cut
and cover station was covered with drywalls by Ispark and offered to
service as a car park with a capacity of 160 vehicles after it was
covered with a roof.
Ongoing Car Park Management Projects
Marina Management
The constructions of boat parks in ISTINYE (180 boats capacity) and
TARABYA (208 boats capacity) bays, the construction and operation
rights of which were given to Ispark Co. Inc. by IMM Council,
continued in 2011.
Furthermore, the efforts towards completion of boat park projects
in Pasabahce, Bebek, Kurucesme bays continue in full speed and
boat park feasibility studies were conducted in Arnavutkoy,
Cengelkoy and Anadolu Kavagi. The project aims to reclaim
Istanbul’s identity as a “Sea City.”
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Levent Car Park
Karakoy MultiStorey Car Park
Transportation Services Management 108
Subscription Card Project The citizens will be able to utilize general or regional subscription
service to use on road parking spots, car parks and parking lots
citywide. The activities regarding the project which will ensure
automation control in general and regional subscriptions are
ongoing. Table 51 Ongoing Parking Area Projects
Item No. Project Title Start Date Completion Date
1 Landscaping Construction on Merter Car Park
Current Status
2
3
4
5
6
Haci Osman Subway Station Underground
Multistorey Car Park Modification
Alibeykoy Mini Bus Station
Karakoy Multist. Car Park Electricity Reconstr.
Tarabya Yacht Park Floating Dock
İstinye Yacht Area Floating Dock Construction Resource, İSPARK Co. Inc, 2011
22/12/2010 Ongoing on construction site stage
21/07/2011 26/02/2012 on construction site stage
on project stage - on project stage
14/12/2011 14/03/2012 on construction site stage
04/05/2011 11/05/2012 -
04/05/2011 11/05/2012 -
Transportation Services Management 108
Road Traffic Monitoring and Traffic Info Systems Strategic
Target 2.3
Traffic Management
Effective Management of Traffic
Traffic Control Center
Strategic
Target 2.4 Extensification of Environmentally Friendly Transportation Services and Projects
Smart Transportation and Signalization System Activities
Traffic Management Services
Traffic Control Center
Momentary traffic flow in the city can be monitored and controlled
on a real time basis for 24 hours through utilization of high-tech
applications called “Traffic Control Center” ITS (Intelligent
Transportation Systems) which are a significant factor in terms of
resolving the traffic problems exacerbating every day. All of the
visual and digital data obtained from traffic measurement,
monitoring, control systems and tunnel operation center are
analyzed with computers and other technological aids; urban
traffic is monitored and managed by collecting other data that can
affect social life and transportation; all thanks to the center.
Smart transportation and signalization system activities include
the operation, maintenance and repair of Traffic Control Center
and associated Traffic Measurement and Monitoring Systems,
Traffic Control Systems (EDS) and Traffic Information Systems.
Traffic Surveillance Cameras
Urban transportation network is monitored 24-7 on a real time
basis in order to ensure incidents that can affect traffic flow in a
negative way are detected as soon as possible and responded
promptly. Concerned institutions and units are informed,
instantaneous status of the traffic is monitored, and traffic steering
and informing is conducted in order to ensure the transportation
network is used by drivers, passengers and pedestrians in the
most efficient way possible.
As of the end of 2011, the service is rendered with 542 cameras city-
wide.
Traffic Management Services
The detector, which was installed in order to obtain digital data
regarding instantaneous traffic flow on the road network allows
acquiring vehicle speed, number of vehicles, vehicle classification,
traffic intensity data momentarily on the basis of lanes. As of the end
of 2011, instantaneous traffic measurement is carried out on the city-
wide road network with 607 detectors. The resulting interpretations
of the required analyses performed on the data obtained, more
effective and efficient use of the available network is ensured by
informing drivers, passengers and pedestrians through Variable
Message Signs (VMS) and Intensity Map.
Furthermore, surveillance is conducted with 25 Automatic Road
and Meteorology Surveillance Systems so as to utilize
instantaneous data in preventing weather conditions from
affecting traffic, and combating the worst effects of winter.
Sinyal
izasyo
n ve A
kılı Ul
aşım
Sistem
leriYa
tay Tr
afik
Düşe
y Tra
fik İş
aretl
emele
ri
109
Table 52 General Information on Traffic Management
Type Scale 2007 2008 2009 2010 2011 GENEL TOPLAM
Signalized Junction (Construction) Item 1,363 108 143 130 95 1,790 APS (Accessible Pedestrian Signal) Item 51 19 16 5 4 95
Traffic Cameras Item 175 237 0 0 130 542
ECS (Red Light Infringement Detection) Item 4 118 0 0 4 126
EDS (Breakdown Lane Infringement Detection) Item 6 15 0 0 8 29
CMS (Changing Message Signs) Item 6 2 0 0 17 25
Solar Panel (Flasher) Item 85 62 49 136 13 345
Solar Panel (Traffic Measurement Systems) Item 40 0 44 126 50 260
Solar Panel (Traffic Camera System) Item 16 54 0 0 0 70
Traffic Measurement System (TERRA) Item 0 0 0 7 87 94
Traffic Measurement System (RTMS) Item 274 0 0 139 100 513
Thermoplastic Road Line Marking m2 4,464,148 1,032,159 203,268 789,846 748,197 7,237,618
Two-Component Road Line Marking m2 330,555 89,418 24,573 42,585 37,330 524,461
Chlorinated Rubber Road Line Marking m2 62091 38,569 52,701 48,047 100,741 302,149 Readymade Symbol Implementation Item 0 0 0 4 584 588
Traffic Sign on Coating Item 1211 26 35 0 49 1,321
Direction Sign in Junction Item 39,948 4,173 4,181 1,665 2,134 52,101
Standard Traffic Sign Item 404,696 18,603 49,630 16,383 25,124 514,436
Standard LED Sign Panel Item 10 100 0 0 0 110
Glass Reflective Road Studs Item 95,943 0 0 0 0 95,943
Solar Energy Reflective Road Studs Item 15,475 230 0 0 0 15,705
Aluminum Reflective Road Studs Item 251,828 52,000 53,704 0 988 358,520
Snow Button Item 19,951 723 0 0 0 20,674
Glass Fiber Reinforced Polyester Item 19,057 22,107 0 16,951 12,771 70,886
Flexible Polyurethane Post Item 1,453 2,182 3,225 1,969 2,936 11,765
Flexible Polyurethane Traffic Island Sign Item 0 0 0 39 192 231
Safety Barrier (Water-filled) Item 0 0 0 0 185 185
Resource, Transportation Department, 2011
Tunnel Operation Center In order to ensure the highest level of safe, comfortable and efficient
operation of Kagithane-Piyalepasa state road tunnel that was
commissioned in 2009 and Bomonti-Dolmabahce state road tunnel
that was commissioned in 2010 as well as other tunnels to be
commissioned later, a control center was established in Piyalepasa.
The control center utilizes all the opportunities provided by Smart
Transportation Systems in order to ensure monitoring, control and
management of the tunnels dynamically 24-7.
Signalization Activities Creating Signalized Junctions In order to regulate vehicle and pedestrian movement and
increase safety therefore on the main artery roads city-wide,
signalization is installed on junctions. In scope of activities conducted within 2011, 95 new signalized junctions were
introduced. Total number of signalized junctions city-wide has
reached 1,790 so far.
Signalization Activity, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
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Safe School Zone Project It is ensured that the system works in a synchronized manner as a whole through maintenance and repair activities conducted with the aim
of remedying hardware breakdowns and securing the
permanence of the available city-wide signalization system.
Use of Alternative Energy Sources With an environmentally conscious understanding of
management, we turn towards alternative energy sources for the
utilization of traffic and road related devices in the city. Our aim is
to develop a culture that does not jeopardize environment and
human health in terms of energy generation by using renewable
sources, set an example in this respect and support the
development of this sector in our country.
Where available, solar energy is used as an alternative energy
source for signalization, flasher, traffic measurement detectors,
meteorology observation sensors and cameras.
Horizontal and Vertical Traffic Sign Activities Security of life and property of drivers, passengers and
pedestrians are ensured through installation of horizontal and
vertical traffic signs indicating traffic rules that regulate movements
of drivers and pedestrians on state roads.
Horizontal Traffic Signs consist of lane and banquet lines and zebra,
pelican crossings, arrows, written messages, offsets, rumble strips,
reflective road studs, etc. In line with implementation standards,
horizontal signs made of two component and cold road paints and
thermoplastic paint are applied in seasons excluding winter by
considering seasonal conditions.
Vertical Traffic Signs; are indications of rules the pedestrians
have to comply with on the network used as well as the signs
applies with the aim of steering and informing.
Vertical traffic signs consist of warning signs, regulatory signs
and information signs.
Besides, road safety systems such as Safety Barriers, Solar Energy
Flashers and Flexible Cylinders, Reflective Road Studs and Glass
Fiber Reinforced Polyester are used in the interchanges of main
artery roads in order to maximize traffic and road safety.
In order to minimize possible dangers that our children who are our
future can encounter in school entries and exits, a new concept
including special new horizontal and vertical traffic signs and road
safety items in school zones. Therefore, it is targeted to actively
inform the drivers oncoming towards school zone and ensure road
safety.
Safe School Zone
Traffic Control Systems (TCS)
In order to minimize loss of life and property by maximizing state
road traffic safety, as well as development of traffic engineering
services and traffic training services, an efficient traffic control
service is required.
Losses and irregularities encountered in controls based on
human force was prevented through an efficient and advanced
automatic control system on electronic environment called EDS
consisting of systems such as red light infringement detection
system, emergency lane infringement detection system, mobile
EDS, Corridor-Type Overspeed Detection System.
In the red light infringement system, cameras detect and capture
vehicles infringing red light and required criminal procedure is
taken against the driver involved in the infringement upon
communication of the photographs to the Traffic Control Center.
In Emergency Lane Infringement Detection System, vehicles that
occupy security lane in an unjustified manner are detected and it is
ensured that the legal evidences are obtained and archived in
order to impose required penal sanctions and the consistency of
the registered identity information with the license plates of the
vehicles detected are checked for confirmation.
111
Changing Traffic Signs, Lane Control and Traffic Information Systems The call center incorporated by Traffic Control Center renders service
with the purpose of offering guidance to travelling drivers and passengers
by informing them. On daily average 6,000 calls are responded, thus
drivers and passengers can plan their travels and use alternative routes
recommended.
Changing Message Systems ensure efficient use of the network
capacity by informing drivers of variations such as traffic accidents,
intensity, weather and road status and taking alternative routes.
Red Light Infringement
Controls conducted on fixed spots such as safety lane or
signalized junctions create a local deterrence. Therefore, Mobile EDS project was put into service in order to ensure an efficient ant
deterrent control over the entire road network city-wide. 2 Mobile
EDS vehicles were prepared to this end and required testing
activities were initiated.
The system obtains speed detection of the vehicles passing
through the control points or corridors established on the main
artery roads determined. License plates are recorded on satellite
clock from the entry and exit points of the corridors with automatic
plate recognition system. The photographs are transmitted to the
Center, examined by EDS system and infringing vehicles are
automatically detected by the system.
One of the new generation systems put into service in 2011 is
“Reverse Direction EDS”. The objective of reverse direction EDS is
to create deterrence as a result of required penal procedures taken
against drivers who drive on the opposite direction of traffic flow and
jeopardize traffic and road safety critically.
Parking EDS allows monitoring areas with parking restrictions such
as intense traffic flow zones, emergency transportation areas and
preferred bus roads as well as vehicles breaking the restriction, and
penal proceedings are taken against infringing drivers. Thus
prevention of traffic congestion and related substantial losses
resulting from infringement of parking restriction is ensured. Besides,
efficient and effective use of emergency transportation network is
ensured in case of a possible disaster.
Changing traffic signs are used for the purpose on informing and
directing drivers under conditions that can hinder usual functioning of
the road such as natural events like fog, snow, rain, icing or situations
like speed limit implementations, intense traffic warning and such.
Lane Control System is used for the purpose of lane closure and lane
change in order to maximize road safety. Besides, it is used for
ensuring efficient and effective use of the road on the direction with
intense traffic by changing traffic flow to the opposite direction on
variable hours of the day.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Changing Message System
Transportation Services Management 112
Traffic Training Activities Traffic Training and Social Awareness Raising Activities
With an intention to raise generations attentive to traffic rules, and
consistent and conscious in abiding by these rules, traffic trainings are
given to 8-14 age group students in elementary schools affiliated to
Ministry of National Education as well as to requesting non-
governmental organizations and public institutions in Traffic Training
Parks and Mobile Training Buses.
Traffic Trainings
In scope of the Traffic Training Supporting Activity, traffic trainings for 3rd,
4th and 5th grades of elementary schools were given in Topkapi Traffic
Training Park in collaboration of Governorship, Provincial Security
Directorate and IMM Arts and Vocational Training Courses.
Dijiturk IMM Traffic Channel No 534 Display
Starting from “Access Traffic Information Any Time Anywhere” concept,
an interactive web page including city-wide traffic information from
Traffic Control center such as Traffic Cameras, Online Intensity Map,
Travel Durations and Road Messages was designed so as to inform
and direct drivers, passengers and pedestrians and provide current city-
wide traffic information at any time. Having continued broadcasting for
approximately 6 years, the web page is visited 60,000 times a day and
the number increases day by day.
The intensity map broadcasted on our web page is visited by
approximately 50-60,000 persons per day. Drivers and passengers
can access instantaneous information of traffic status at any time of
the day through IMM Mobile Traffic application via mobile phone.
As of the end of 2011, the number of registered users is 65,750.
As one of the most popular communication tools of our age,
television is also used efficiently in order to provide access of
instantaneous traffic information whenever and wherever needed
by drivers and passengers.
The traffic parks established in areas closed to traffic in scope of
related regulations and standards so as to provide maximum
efficiency of training activities in place and offer a measurable high
quality training service include Training Track consisting of
Horizontal-Vertical Traffic Signs, Signalization Systems,
Crosswalks, Level Crossing and Sidewalks; classroom and
laboratories.
In scope of Training and Education Calendar, schools that do not
have the chance to access Traffic Training Parks are visited and traffic
trainings are given in an interactive environment with 2 training buses
interiors of which were designed with special purpose.
Traffic Training Book, Traffic Coloring Book, Traffic Training Set,
Traffic Signs Board, Traffic Training Brochures and similar training
documents are prepared and reproduced to be disseminated to
students receiving education and schools.
With a purpose of increasing traffic training and raising traffic
awareness, exhibitions; art, essay and knowledge contests are
opened, meetings for the participation of students and parents are
held in collaboration with various public institutions and organizations
as Traffic Week events.
Besides, by virtue of the website (http://tkmcocuk.ibb.gov.tr), we
intended to train our children in an entertaining way and promote
our park to wider audiences by designing a similar park on the
rapid and smooth internet environment.
Here, children will be able to see in person the traffic flow as well as
the situations pedestrians and vehicles encounter in the traffic and
even test themselves and compete with their friends with mini
applications that test knowledge.
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IMM TCM Children Website was Granted Golden Spider Award
This year, Istanbul Metropolitan Municipality TKM Child Website was
awarded the first place in the category of 9th Golden Spider Web
Awards - public institution websites which are Turkey’s first and only web
and internet technologies awards receiving over 4,800 applications in 35
categories.
TKM Children Website
Topkapı Traffic Training Park
Table 53 Traffic Training Data
2007 2008 2009 2010 2011
No. of No. of No. of No. of No. of No. of No. of No. of No. of No. of Schools Students Schools Students Schools Students Schools Students Schools Students
Traffic Training Bus-Asia 46 21,149 48 22,515 132 54,775 123 38,277 126 34,802
Traffic Training Bus - Europe 7 8,756 41 17,703 121 43,232 127 59,387 120 38,853
Florya Traffic Training Park 42 2,545 37 1,449 91 3,612 0 0 0 0
Topkapi Traffic Training Park 51 3,561 91 3,981 280 20,801 254 23,651 293 22,647
TOTAL 146 36,011 217 45,648 624 122,420 504 121,315 539 96,302
Resource, Department of Transportation, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
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Public Transportation Services Strategic
Target 2.1 Extensification of Public Transportation and Increasing Comfort
Activities on Planning Alternative Public Transportation Services during Renovation of Sirkeci - Halkalı and Gebze-Haydarpaşa Intracity Suburban Lines
The planning activities of Alternative Public Transportation Systems
Offering Project were prepared based on travel data between
01/09/2010-01/09/2011. The data to set a basis for the activity are
acquired from station and hour-based passenger counting carried out by
TCDD and transfer data obtained from BELBIM Co. Inc. owing to its
feature of indicating passenger orientation.
The planning of alternative done in the light of data obtained in the
initial stage of the activity, the lines established were intended to be as
direct (express) as possible in accordance with destination. Table 54 No. of Passengers and Vehicles to be Transported through Alternative Routes On European Side No. of Vehicles
Route No. of Passengers(Persons) Passenger Rate (%) (Item)
Sirkeci - Bakırkoy Line (Coastal Road 14 km) 36,000 45 34
Bakırkoy - Halkali Line (Coastal Road 14 km) 28,000 35 27
Available Rail System and Metrobus to Meet Demand 16,000 20 -
TOTAL 80,000 100 61 Resource, Department of Transportation, 2011
Table 55 No. of Passengers and Vehicles to be Transported through Alternative Routes On Asian Side
Route No. of Passengers(Persons) Passenger Rate (%) (Item)
D-100 Gebze-Harem Line 57,910 53% 83
Bostanci - Icmeler Coastal Road Line 17,363 16% 25
16 A Harem - Pendik 4,200 3,6% 6
16 U Harem - Ugur Mumcu 4,200 3,6% 6
17 Kadıkoy - Pendik 19,687 17,8% 24
Available Minibus Lines to Meet Demand 6,640 6% -
TOTAL 110,000 100% 144 Resource, Department of Transportation, 2011
Map 3. Recommended Public Transportation Lines for Suburban Line on European Side, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
No. of Vehicles
Transportation Services Management 114
Silivri BL/301 Festival Area - Municipality Houses Line Shared Taxi Route Arrangement, 2011
Map 4. Recommended Public Transportation Lines for Suburban Line on Asian Side, 2011
Minibus, Taxi and Shared Taxi Line-Route-Stop Planning Activities In order to meet the public transportation demand changing, growing
and emerging in parallel with the urban development, evaluation
decision was taken on 2011 UKOME agenda pertaining to 59 shared
taxi lines as a result of the office and site studies conducted taking into
account of public transportation systems that are currently available,
under development and planned as well as road network and traffic
circulation.
Taxicabs render service on 31 routes city-wide with 572 vehicles.
Taxicabs function under narrow zone system. On a freelance basis,
each vehicle works on its own route between 06:00 a.m. - 20:00 p.m.
whereas they work within their own zone between 20:00 p.m. - 06:00
a.m. In scope of the Taxicab lines planning activities in 2011, Kadıköy-
Çekmeköy Taxicab Line which was transferred to the sub commission
as per UKOME Decision No. 2010/5-13.B was established as per
UKOME Decision No. 2011/4-6.
The site studies required for licensing minibuses under “M” series and
commercial taxis with license plate serial “C and M” that carry out
public transportation activities in districts such as Çatalca, Silivri,
Büyükcekmece, Sultanbeyli, Şile and their incorporated towns and
villages were brought into completion, transferred to UKOME and
licensing decisions were taken. Lines and routes as well as stations
and terminal stations of the minibuses rendering service in the region
were determined and UKOME decisions were taken. The licensing procedures are ongoing.
The licensing procedures of 745 taxis with license plate serial C-M are
ongoing. Owing to the change in the district borders, the distribution
and working principles of taxis with license plate serial C and M were
determined and concluded in UKOME.
Arrangements on 6 lines were conducted in scope of the Silivri District Minibus Planning Activities and each of these was concluded
subsequent to putting into UKOME agenda.
Cabstand Planning Activities
In scope of the activities conducted for building, commissioning,
modifying cabstands and arranging pick-up and drop-off areas within
Istanbul borders as targeted by Commercial Taxi and Shared Taxi
Directive, UKOME (Coordination of Transportation Department) and
UTK (Transportation and Traffic Regulation Council) decisions were
taken in 2011 with regard to 200 cabstands in areas annulled for the
disposal of the public, 14 cabstands in privately owned plots and 57
Public Cabstands (controlled by ISPARK Co. Inc.).
Sea Transportation Planning Activities
In scope of the activities on Increasing Intracity Sea Transportation Rate
and Reducing Road Traffic in Istanbul, lines in parallel to the coastline
were arranged between Sarıyer - Kabataş and Beykoz - Üsküdar as of
2011.
As per UKOME Decision No. 2011/4-8 dated 09/06/2011, Combined
Line decision was taken to ensure voyages are undertaken between
available 49 ports of Şehir Hatları Co. Inc. as necessary.
As per Council Decision No. 1481 dated 17/06/2011, mentioned lines
were leased to Şehir Hatlari Co. Inc.
Data on Public Transportation System Use
Table 56 Data on Electronic Tickets used in Public Transportation
2008 2009 2010 2011
İstanbul Card Item 890 40,497 191,628,060 779,904,861
Token Item 146,210,455 123,802,151 132,574,883 107,430,392
Limited Use Ticket Item 13,245,275 5,536,777 3,637,556 22,395,320
Akbil Item 961,731,730 984,894,742 840,644,352 417,476,241
Resource: Belbim Co. Inc., 2011
Table 57 Number of Transactions in Sales Systems Used in Public Transportation
2008 2009 2010 2011
Akbil 24 Item 7,357,730 3,037,515 2,091,839 1,368,914
Automatic Sales Machines Item 2,131,878 7,820,824 16,796,820 21,231,655
PC/human operated machines Item 37,946,883 26,047,129 2,130,976 0
AKDOM/POS Item 26,839,534 42,113,297 65,202,360 95,700,724
BiletMatik (Ticketmatic) Item 0 0 0 106,175
Resource: Belbim Co. Inc, 2011
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Table 58 SECTORAL EXPENDITURES OF TRANSPORTATION SERVICES MANAGEMENT ACTIVITY YEAR
SUBSECTORS 2011 EXPENDITURES
Realizations of Sea Transportation Projects TRY 414.974
Project Designing for Sea Transportation Systems TRY 141,600
Realizations of Road Transportation Projects TRY 828,003,912
Project Designing for State Road Systems TRY 5,286,890
Realizations of Rail System Projects TRY 1,609,251,162
Project Designing for Rail Systems TRY 3,590,991
Public Transportation Services Management TRY 93,514
Traffic Management TRY 56,640,127
Project Designing for Supporting Implementations of Transportation Infrastructure TRY 21,469,530
Preparing and Updating Master Transportation Plan TRY 390,605
Land Procurement and Expropriation for Transportation TRY 141,738,577
General Management TRY 29,644,714
2011 TOTAL EXPENDITURES OF TRANSPORTATION SERVICES MANAGEMENT TRY 2,696,666,594
Resource, Department of Financial Services, 2011
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Services for the Elderly People Services for People with
Disabilities Services for Children and
Youngsters Services for Women Vocational Training Programme
Services Social Aids Services for Social Life Services for Sports Funeral Services Social Support (Housing and
Landscaping) Services Other Social Support Services
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
ISTANBUL METROPOLITAN MUNICIPALITY
ANNUAL REPORT
Social Support Services Management 118
SOCIAL SUPPORT SERVICES MANAGEMENT
Strategic Objective 3
Development and Extensification of Support Services Aimed at the Needs of City Inhabitants
Strategic
Target 3.1
SERVICES FOR THE ELDERLY PEOPLE
Activation and Extensification of Services Aimed at Disadvantaged Groups Strategic
Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services
As with various fields, Istanbul Metropolitan Municipality continues
the services conducted in order to support Istanbul citizens also in
social terms by targeting raising life standards and quality of our
society and citizens in a high quality manner, in compliance with
international standards and open to development and collaboration.
Activities aimed at the elderly people, youngsters, people with
disabilities and distressed people conducted in scope of social
support services with and understanding of prioritizing risk
groups reach significance with other activities for increasing the
social welfare level of the society. Women’s Coordination Center
that renders service to this end does not only conduct projects aimed
at enhancing women’s status in the society but also supports families
economically with the “Social Aid Coupon” implementation.
The aids in cash or in kind provided to distressed families are
sustained on an increasing level as a part of social municipal work
understanding. It is paid attention to determine people in actual
need, bring the support services to the people themselves and act
worthy of dignity during these support activities.
On the other hand it is aimed to meet expectations of Istanbul
citizens and improve the quality of social life through other services
such as social facilities, beaches, sports facilities and bel-net internet
houses. In this scope, service at the highest quality is offered to all of
the citizens equally at the most reasonable price by means of social
facilities, and children and youngsters are encouraged in sports with
the sports facilities. ISMEK has become a widespread training
institution that is distributed to entire Istanbul and offers many people
the opportunity to take up an occupation.
All of these activities mentioned are conducted by prioritizing all of
the citizens to benefit municipal services equally, efficiently and
effectively. Expenditure details of activities in the sector are included
under the titles of sector and sub-sector classified in the report; and
general management expenditures made for activities (stationery,
toner, inventory purchases and consumable materials) are also
included in “Table of Social Support Services Management Sectoral
Expenditures for Activity Year” excluding personnel expenses at the
end of the page in this chapter.
A significant part of the services aimed at elderly persons are
provided in Kayışdağı Darülaceze Campus which is Turkey’s
largest nursing home with 46,000 m2 of indoors area. Akseki
Ormanalı Abdullah-Nerime Turan Nursing Home/Life House for
Artists, Dr. Beşir Akınal Nursing Home and Life Houses are other
institutions that render service to the elderly people.
Kayışdağı Darülaceze (Asylum or Home for Elderlies) Campus Darülaceze (Asylum or Home for Elderlies) Campus that provides
service for the elderly, mentally disabled and psychotic diagnosed
people to maintain their lives in an healthy and peaceful way
consists of Çınar, Umut,
Dolunay, Papatya, Güven, Sevgi, Huzur, Zümrüt Building
Complexes and a guesthouse. The elderly people who reside in
different building complexes in accordance with their genders
permanently or for a limited time period are provided with services
to meet sheltering, nutrition, clothing, health, training and social
needs and many projects are conducted with the aim of improving
their life qualities.
Adaptation to Social Life Project: Activities such as birthdays,
picnics, building complex executive board election, trips are
organized for the residents. Events such as trips outside the
institution and celebrations are organized in order to ensure that
they can socialize by participating in the social life outside the
institution and they continue their cultural and social activities before
they joined the institution.
Darülaceze (Asylum or Home for Elderlies) Fellowship and Voluntarism Project: Anyone who volunteers in scope of the
project can visit our institution and communicate with the residents
and carry out activities in order to ensure the adaptation of the
residents to social life. Particularly Yeditepe, Sabancı and Marmara
Universities as well as student groups from high school groups visit
the institution in certain days of the week to communicate with the
residents and ensure that the residents participate in social life
through the events they organize. Number of the students that
participated in the project in 2011 is 420.
School of Life Project: The project targets to provide help with
the youngsters to shape their future with successful experiences
acquired through learning from our residents’ life stories worth
listening.
Active Elderliness Project: It is targeted to improve the life qualify of
the residents and reduce the problems that emerge from ageing
and elderliness by regular exercising and training. As of 2011, 232
residents participate in exercising activities on a regular basis.
119
Ergotherapy Welfare Project: The project aims to make a
contribution to rehabilitating the residents with dementia, and mental
disabilities. As of 2011, 116 residents participated in ergotherapy
activities on a regular basis.
Spiritual Care Project: Keeping in mind that spiritual training of the
residents is at least as important as the others, weekly meetings are
held by officials sent by the office of mufti with the help of Kadikoy Office
of Mufti and religious and moral issues are addressed. 64 programs
were organized in scope of the project in 2011.
Social Care Project: “Social care project” that is based on care services
with a focus to the individual is of importance in terms of creating the
awareness that each resident is different from the others in respect to
the service to be offered and emphasizing the requirement to be
acquainted with the life story, tastes, hobbies and habits such as
eating and sleeping of each resident accordingly. In framework of the
project, social care plans including communication, engagement, daily
activities, social life, spiritual care, health status, nutrition, toilet needs,
movement, resting and sleep were arranged for each resident in
collaboration with concerned specialists such as sociologists,
psychologists, dieticians, health personnel, caretakers and doctors.
Physiotherapy and Rehabilitation Services: Programs are implemented
by physiotherapy and rehabilitation center aimed at functional capacity
improvement, contracture risk reducement in elderly people and
prevention of immobilization-related complications of the residents.
Akseki Ormanalı Abdullah-Nerime Turan Nursing Home/Artists’ Life House
Akseki Ormanalı Abdullah-Nerime Turan Nursing Home was converted
into Ormanalı Abdullah Nerime Turan Nursing Home/Artists’
Life House with a restoration. The nursing home which was envisioned
as a life house to offer service to the artists prominent in social life
principally is going to operate in Yakacık vicinity on 7,000 square
meters of space with 3,200 m2 of indoors and 3,800 m2 of outdoors
area. The place which oversees 4 districts of Istanbul (Adalar, Pendik,
Kartal, Maltepe) at once, recognized as the balcony of Istanbul, has the
ideal location for service with its natural environment and sea view. 3-
story center has a total of 44 rooms consisting of 32 double rooms, 11
single rooms and 1 suite. The center renders service with a capacity of
77 persons. Akseki Ormanalı Abdullah-Nerime Turan Nursing Home/
Artists’ Life House was commissioned on 21 December 2011.
Akseki Ormanalı Abdullah-Nerime Turan Nursing Home/Artists Life House
Dr. Beşir Akınal Nursing Home
In framework of the protocol concluded with Nesil Foundation, the nursing home was commissioned in an 8-storey building in Kartal
Ayazma in August 2011. As a consequence of the conversion of
Akseki Ormanalı Abdullah Nerime Turan Nursing Home into Artists’
House, the residents previously staying there began to maintain their
lives in Dr. Beşir Akınal Nursing Home. The nursing home with a
capacity of 75 persons that charges service to self-sufficient residents with no physical or mental impairments hosts 53 residents as of the
end of 2011.
Life House Services
Hosting self-sufficient residents, life houses prepare the
opportunities to practice their own professions to those who are
qualified to work and ensure their rehabilitations by engaging the
residents with natural motivational sources from life so that they
can spend their lives in a blissful and peaceful way from then on.
In scope of this first and only project in Turkey, 45 residents are
given service in 23 life houses as of the end of 2011. The activities
for establishing new life houses are ongoing in line with the
requests.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Social Support Services Management 120
Table 1 Darülaceze Services
Amount 2007 2008 2009 2010 2011
Number of Residents in Kayışdağı Campus * Person 800 846 855 859 833 Number of Life Houses Item 13 18 22 24 23 Number of Residents in Life Houses* Person 28 40 50 52 48 Number of Residents in Kartal Children’s Home* Person 41 49 50 49 49
Number of Residents in Dr, Beşir Akınal NursingHomePerson 28 31 48 69 63 Number of Residents in Soğanlık Hayat Sitesi Person - - 39 43 42
Number of Residents in the Guesthouse Person - - 52 77 109
Number of Residents in ISMEM* Person 169 195 162 156 144
Number of Total Residents in Darülaceze* Person 1,066 1,161 1,256 1,305 1,288 Number of Social Organizations Item 379 394 651 504 562 Number of Visitors Person 12,500 16,715 17,345 20,915 23,194
Number of Enrollments Person 254 298 316 329 299
Resource, Department of Health and Social Services, 2011
*Number of residents includes all of the residents who received service and or continue to receive service throughout the year.
Social Support Services Management 120
Activities for People with Disabilities
SERVICES FOR PEOPLE WITH DISABILITIES Strategic
Target 3.1 Activation and Extensification of Services Aimed at Disadvantaged Groups Strategic
Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services Information, Guidance and Consultancy
Many activities are conducted in total 22 centers and 1 summer camp
including Tophane Istanbul Center for People with Disabilities (İSÖM)
where administrative services are also carried out in order to build the
capacities of citizens with disabilities, enhance their life conditions,
support them in claiming independency; ensure that they get their
share from social developments and contribute in social production,
improve the life qualities of people with disabilities who require care
and protection by meeting their special needs.
On the condition that they reside in Istanbul, İSÖM renders service
to all of the people with disabilities including visual, hearing-speech
impairments, orthopedic impairments and mental disorders and
psychological-emotional disturbances or ongoing condition that
prove 40% or more loss in body functions with a medical board
report obtained from a fully equipped hospital. 100,831 persons are registered to our centers as of the end of 2011.
Medical and Social Rehabilitation
Services aimed at increasing the level of functionality, independency
and the ability of carrying out daily activities of the people with
disabilities as well as ensuring their adaptation of social life are
included. The rehabilitation is carried out under the supervision of
specialized staff in environments appropriate to the competence
and development characteristics of the person with disabilities.
It is targeted that the people with disabilities become individuals
who are independent, equipped, productive, standing on their
own legs and able to establish healthy relationships with the
society through the training programs provided.
Legal Rights Unit
People with disabilities and their families are informed of their legal
rights. It is targeted to eliminate the difficulties they encounter in
public/private institutions, collaborate with organizations that offer
service to people with disabilities and ensure these make the best
use of their disability rights.
Psychosocial Service
Increasing the participation of the people with disabilities and
their families in social life, ensuring that these persons
acquire the skill of coping with individual and environmental
problems are targeted. Activities aimed at supporting the
pedagogical, occupational, emotional and social
developments are conducted by offering support in terms of
resolving the psychological problems experienced.
Medical Aids
People with disabilities in need with no social security are given
medical equipment such as white canes, motorized wheelchairs,
hearing aids, orthoses/prostheses, adult diapers.
121
Training Services
Units for Developing Skills of People with Mental Disorders
Self-care skills, social skills, occupational training and art
trainings are given to people with disabilities between the ages
of 17-35 with mild to moderate mental disorders in trainable-
teachable category.
Activities Aimed at People with Disabilities
Training for Mixed Disability Groups Unit
This unit gives support training to all the people with disabilities
who cannot receive basic education due to their disabilities
and organizes certified occupational trainings approved by
Ministry of National Education in accordance with their
disability statuses and skills.
Summer School Trainings
Cultural activities supporting the social rehabilitations of children
and youngsters between the ages of 8-13 who could not receive
sufficient educational support owing to various reasons although
they continue formal education are conducted so that they can be
active participants in formal educational institutions.
Turkish Sign Language Trainings Turkish Sign Language courses are given to everyone who is willing
to establish a healthy communication with people with audio impairments in Turkish Sign Language Studio in weekdays and
weekends free of charge. The trainings target to teach the sign
language in the shortest time possible.
Rehabilitation with Sports
These services are carried out with the aim of contributing to the
physiological and psychological developments of children with
disabilities by making them feel that they can succeed.
Hydrotherapy
Physical and mental developments of the people with orthopedic
impairments or mental disorders are supported through exercising in
water. The rehabilitation methodology, known as Watsu in Europe
and USA which is implemented so as to cure psychological and
physiological disturbances of the person with disability was put into
service in Turkey by İSÖM for the very first time.
Hippotheraphy (Therapy with Horses)
Personal developments of the children with disabilities are
contributed through the method of therapy on horseback,
known as “hippotheraphy”. Multi-dimensional movements of
horse are used as a supportive therapy method for emotional,
mental and physical developments of the children with
disabilities.
Hippotheraphy (Horse therapy) Activities
Employment Unit
The unit offers consultancy service for employment of people
with disabilities and related training needs, issues in regard to
employers are addressed and people with disabilities are
supported to be employed.
Summer Camp
In the Summer Camp for People with Disabilities, camps involving
trainings as well as social and cultural activities are organized for people
with disabilities and their families for periods of 6 days between May and
September every year. ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Social Support Services Management 122
Social Organizations People with disabilities are given the opportunity of participating in
social life through the social events organized. To this end, people
with disabilities participate in artistic events such as theaters, movies,
concerts and are guided for visiting historical and touristic places.
Social Events
OSHA Project (Adaptation of People with Disabilities to Social Life or Adaptation of Community to People with Disabilities) It is targeted that the consciousness of disability is raised among
elementary school students and people with disabilities are
understood better by the young generations.
Little Steps Early Training It is an early training program prepared for the families of children with
developmental retardation between the ages of 0-6.
Speech Therapy Rehabilitation activities are conducted for children with speech
difficulties and developmental disturbances in mouth and tongue
muscles.
Call Center Anyone who calls 153 serving as call center of Istanbul
Metropolitan Municipality can access services regarding people
with disabilities by dialing 3 and easily benefit from all of the
services provided.
Free Transportation Service for People with Disabilities and Lonely Elderly People
Elderly people and people with disabilities who are not able to use
public transportation are provided with transportation to hospitals,
banks, courses, schools, malls, funerals and social events, Student
Selection Examination (OSS), High Schools Student Selection and
Placement Examination (OKS) and open education examinations.
To this end, service was rendered with 62 vehicles in 2011.
Other Transportation Services for People with Disabilities
Accessible Pedestrian Systems (APS)
The geometric arrangements, implementation of horizontal and
vertical traffic signs and pedestrian button with functional voice
signals integrated to signalization system are conducted in order to
ensure maximum level pedestrian accessibility in signalized
junctions and crosswalks.
In addition to ensuring participation of individuals with limited mobility
such as people with disabilities and elderly people into social life in
equal opportunities, pedestrian mobility under maximum level safety
in the traffic to which all of the pedestrians can integrate was aimed
by focusing on people with visual impairments as target audience.
In scope of the maintenance and repair activities of signalization
system conducted in 2011, APS conversion in 4 signalized junctions
was brought into completion. Thus, APS conversion of a total of 95
signalized junctions was completed city-wide.
Accessible Pedestrian System (APS) Activities
123
Horizontal and Vertical Traffic Sign Activities In scope of the horizontal and vertical traffic sign activities
conducted city-wide so as to ensure maximum level safety
pedestrian areas and eliminate the obstacles against the persons
with disabilities in social life, activities such as Parking Sign
for the Disabled, Edge-Folded Standard Traffic Sign, Flexible
Traffic Island Sign, T and S Console Devices and Crosswalk
Line for People with Disabilities were carried out. The activities
conducted Istanbul-wide in this scope are given in the table
below.
Table 2 Horizontal and Vertical Traffic Sign Activities
Work Title Item Disabled Parking Sign 71
Edge-Folded Standard Traffic Sign 1,135
Flexible Traffic Island Sign 254
T and S Console Devices 885
TOTAL 2,45 Resource, Department of Transportation, 2011
Table 3
Registered People with Disabilities
Medical Rehabilitation
Rehabilitation with Sports
Social Events
Number of Attendees to
Social Events
Summer Camp
Number of Persons Employed
Legal Rights Consultation
Information - Guidance -
Consultancy
Summer Camp Trainings
Number of Students Trained in scope
of OSHA Project
Transportation Service for People with Disabilities
Services for People with Disabilities
Amount 2007 2008 2009 2010 2011
Person 57,768 69,165 81,959 91,191 100,831*
Session 7,608 4,317 6,761 6,138 8,233
Session 50,604 73,326 79,739 102,696 217,509
Item 296 598 431 418 865
Person 25,111 26,095 19,517 13,336 25,565
Person 3,262 4,656 5,260 5,058 4,976
Person 54 140 198 239 213
Person 6,801 14,910 17,110 17,660 18,223
Person 115,952 112,760 177,756 181,784 276,373
Person - 110 255 285 222
26,713 30,058 9,620 19,163 36,981 Person
Person 11,058 75,581 77,780 53,095 104,457
Resource, Department of Health and Social Services, 2011
*Cumulative number.
Traffic Training Activities In order to provide the students with disabilities with equality also in
educational area and facilitate their participation in social life, 1,000
students were given traffic training in Topkapi Training Park in 2011.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Traffic Training for the Disabled
Vertical Traffic Signs for People with
Disabilities
123
SERVICES FOR CHILDREN AND YOUNGSTERS
Strategic Target 3.1 Activation and Extensification of Services Aimed at Disadvantaged Groups Strategic
Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services
Children and Youth Assembly For our youngsters to participate in programs and activities regarding
their development in personal, social, political, scientific, cultural, sportive
and communicative issues and to ensure that they have a voice, young
assembly members representing all of the districts and villages of
Istanbul equal to the number of representation in Metropolitan
Municipality constitute Metropolitan Municipality Youth Assembly. Youth
Assembly consists of 301 individuals and a total of 16 commissions
function in different areas. Various national and international events and
activities are organized so as to ensure active participation of the
youngsters to the management.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Social Support Services Management 124
Trainings on carpentry, barbering, gardening, plumbery,
mechanics, automation, electronics, electricity, tailoring,
construction, embroidery, carton-pierre, cookery, computer
accounting, butchery subjects are given in the institution where
rehabilitation through occupational training is addressed. In
addition to this, the trainings are updated, altered or renewed with
the light of market analyses. Simultaneously, the teenagers are
given the opportunity of completing basic education through Open
High School education.
Besides occupational trainings, sports activities (swimming, football,
basketball, volleyball), social activities (concerts, theaters, movies),
cultural activities (museums and historical places), which are
Table 4 Youth Assembly Activities
2007 2008 2009 2010 2011
Number of Members 347 347 347 347 301
Number of Commissions 22 22 16 16 16
Cultural Trips 2 5 7 17 3
Training Activities 2 11 8 22 29
Training (ORGE) Camp - 2 1 2 1
Sports Events 1 2 - 1 2
Organizations that were served - 11 - 13 - as Solution Partner
Resource, Department of Support Services, 2011
IMM Child Assembly that represents all of the districts and villages
of Istanbul consists of 301 members and 21 commissions. In order
to ensure active participation of children from Istanbul in local management activities, build their self-confidence and help them
gain familiarity with project designing and implementation in 2011;
events such as 23 April National Sovereignty and Children's Day
Special Session, 12th World Heart Day Events, Participation to 7th
Group Scout Camping, Security Training Seminar, International
Day Against Drug Abuse and Illicit Trafficking Events,
stationery equipment distribution on The First Day of 2011-
2012 New Academic Year, promotion movie shooting of
child police KANKA with Yumurcak TV were organized.
Vocational Service for the Youth (İSMEM)
Istanbul Municipality Profession Acquisition Center for the Youth
(ISMEM) is a unit established with the aim of minimizing the street
child issue of Istanbul. The unit renders service to male children
from those who turned 14 to those who have not passed 25, live
on the street or has the risk of doing so. With the aim of
reintroducing this group of children into the society and acquiring
individuals who contribute in the society they live in from
consuming individuals; the care, basic training, vocational training
and social rehabilitation of these youngsters are provided by
expert teams.
Youngsters who live on the streets that have no substance
addiction or decided to quit, accept to reside in the institution
continuously and qualified to continue education and receive
occupational training are accepted to the institution.
appreciated as a part of rehabilitation, are organized under the
supervision of trainers.
62 children and youngsters received service in ISMEM life campus with 110 bed capacity in 2011.
Kartal Children and Youth House
Sheltering and education needs of children and teenagers of age
groups between 6-12 and 13-18 who are in need of protection are met,
social/psychological support is provided and, with the support of
various shareholders, many trainings and courses such as folkloric
dancing, guitar and English lessons are carried out in scope of the
social/cultural activities in order to ensure the adaptation of these
children and youngsters into life as sociable, encouraged, self-
expressive, self-sufficient and healthy individuals.
In the life campus (Kartal Children and Youth House) consisting of 2
individual buildings with a total capacity of 96 persons, 48 children are
hosted as of the end of 2011.
Child and Youth Center (IGEM)
Istanbul Child and Youth Center was commissioned in collaboration of
Istanbul Metropolitan Municipality and Sultanbeyli Municipality in August
2009 in scope of EU Project so as to support resolving the economic
and social problems of Istanbul, Izmir, Ankara and Bursa as significant
immigration-cities.
The objective of the activities conducted in the center is to create equal
opportunities in education and social activities to the children of families
with poor socioeconomic status in Sultanbeyli and increase their rate of
merging into the society by minimizing the duration spent on the
streets. Accordingly, as well as socio-cultural and sportive events organized; personal consultancy, psychosocial support and training
support services were rendered to 305 children, teenagers and their
families as of the end of December 2011.
Youth Assembly
125
Belnet - Internet and Information Access Centers
Free internet service is offered to our citizens in BELNET internet
houses with their clean and spacious environments away from the
negative factors where children and youngsters can visit safely and
study on their homework and projects. 63 BELNET internet houses
in 29 districts with different locations in Istanbul have offered our
150,351 members reliable internet service 7 days a week
throughout the year.
Mobile Belnet Bus, which is offered as mobile service, renders on the
spot internet and information service in various squares of Istanbul.
Besides, all of our members are entitled to use online course services
of Dershanet and Dijiprotein free of charge.
Free internet service is offered to all of the Istanbul citizens with 3G speed through 10 computers of highest technology. Print-outs are also provided free of charge in the vehicle designed for computer use in a comfortable and spacious environment. 2 LCD televisions, sound system, power generator, special ramp system for people with disabilities and air conditioning are available on the bus. Daily average of those who benefit from the service is approximately 200-250 persons.
Belnet Internet House
Scouting Activities In collaboration with Directorate of Scouting and Guiding Federation
of Turkey since 2004, socialization, development of team work skills,
increasing the enthusiasm towards learning and the feeling of
discovering, developing affection for nature and environment,
adaptation to the conditions of nature and ability to develop ideas
accordingly, developing analytical thinking skill of our children and
youngsters between the ages of 9-15 are targeted through the
scouting trainings provided for them.
The trainings given at the scouting camp: Horse riding, Canoe and
Rowing, Basic Scouting, Search & Rescue , Climbing Wall,
Swimming, Environment-Forest, Art, Music, Cycling, First Aid,
Badminton, Personal Development, Transmitter and
Communication, Traffic, Theater, Pentathlon, Fishing and Fire
Brigade. Besides, Mountain Cycling and Voluntarism Programme
Table 5 Numbers of Scouts
Amount 2007 2008 2009 2010 2011 Çanakkale Camp Person 3,000 3,000 - 3,100 3,000
Summer Camp Person 10,000 15,000 6,000 7,000 5,173
Winter Camp and Other Person 3,000 1,000 1,000 160 200
TOTAL Person 16,000 19,000 7,000 10,260 8,373
Resource, Department of Support Services, 2011
Career Days Young Career Days are personal development trainings
given to university students in order to improve their status of
preparedness and contribute in their employment
opportunities following graduation. A total of 1,050
participants benefited from the seminars held.
In collaboration with Aydın University, 4 abroad students, 67
students out of Istanbul and 1,050 students attending to 39
universities in Istanbul were awarded with certificates
subsequent to benefitting from this service of Istanbul
Metropolitan Municipality.
Dershanet (Internet Course) The students to take YGS, LYS, SBS, KPSS examinations are given
free education service through the web page www.dershanet.org
throughout the year. Audio and visual lectures, subject tests
and pilot tests were put into the service of our students. The
implementation which was commissioned in 2008 as the first
online course rendered service in 2011 with intense interest of
the users and the number of total members reached up to
204,096.
DIGIPROTEIN, with its contents updated every year, is the
most extensive program of Turkey for preparation to YGS,
LYS and LBS examinations and support to lessons.
DIGIPROTEIN, the “only program which includes all lessons of
elementary and high school education consists of 17,000 subjects,
250,000 questions and 224 tests in total.
SMART CD includes 3 YGS-LYS tests and their solutions prepared
from the previously asked questions in accordance with the new
examination system. The questions were selected from OSS and
OYS examinations within the recent 20 years.
2011 ANNUAL REPORT ISTANBUL METROPOLITAN MUNICIPALITY I
Dershanet
Activities as well as Scout Camp Visit by Japanese Goodwill
Ambassador were also organized.
Social Support Services Management 126
Preference Consultancy Tents
Free preference consultancy is provided to the students on computer
environment following YGS and LYS examinations with the support
of expert trainers in the tents set in various districts of Istanbul so as
to help the students with their preferences. 42,920 university
candidates were given service in 36 Preference Consultancy
Centers, 9 platforms, 5 TIRs and 2 caravans located in 16 squares
consisting of Bayrampaşa, Bahçelievler, Bakırköy, Beşiktaş, Beyoğlu,
Esenyurt, Fatih, Gaziosmanpaşa, Kadıköy, Maltepe, Şişli, Pendik,
Kartal, Sultanbeyli, Ümraniye and Üsküdar squares.
Preference Consultancy
Movilise Project Movilise Project, a European Union Leonardo Da Vinci transfer of
innovation project aiming to give foreign language education to
referees, trainers and sporters with innovative methods was
commenced in 2009 by Istanbul Metropolitan Municipality and
brought into completion in 2011.
In addition to the fact that the language education modules
prepared conclusively in the project can be found on
www.movilise.eu, these can also be transferred to CD and flash
disc environments. 120,664.00 € of the project, the total budget of
which is 160,891.00 € was funded by EU as a grant in scope of
Lifelong Learning Programme (LLP) Leonardo Da Vinci Transfer of
Innovation projects.
Movilise Project
Psychology Conferences
In collaboration with Istanbul University Career Development Center,
psychology conferences for parents and youngsters were organized.
Issues such as interfamilial communication, personal development,
examination anxiety, stress and what to do in order to achieve success in school life were addressed in the conferences which were
held in eight districts. Creation of a society established by healthy,
conscious individuals and families was contributed in by
strengthening the bonds of “family” as the foundation of society, and
raising awareness in personal development and communication.
Moral Motivation Festival 2011
“2011 Cheer up Istanbul”, organized as a moral and motivation
festival prior to university examination on 30 May 2011, was
participated by approximately 10,000 students in Abdi İpekçi
Sports Hall.
Moral Motivation Festival
Rewarding the Successful Students
In scope of the project “Municipality Appreciation Awards”
project, the students showing success in their schools were
awarded gift packages consisting of footballs, basketballs and
volleyballs as a support to their physical developments as well
as mind developing games (sudoku) and books on Istanbul,
pencils and stationery materials so as to encourage students,
who are the future of our country, in studying and ensure their
achievements. In 2010-2011 academic year, a total of 7,603
successful students, 3,120 of whom in the end of 1st term and
4,483 of whom in the end of 2nd term, were awarded gift
packages.
127 Rewarding the Successful Students
Istanbul Competitions
2nd Istanbul Competitions were organized for Elementary Education
students in collaboration with Directorate of National Education
in six categories such as culture, arts, literature, knowledge,
etc. In the competition organized in the branches of fiction and
poetry writing, photography, art and knowledge contest; a total of 40
students were awarded with TRY 3,000 for the 1st place, TRY 2,000
for the 2nd place, TRY 1,000 for the 3rd place and quarter gold coins
for the honourable mentions.
Collaboration Training Projects for Employment
In collaboration of Turkish Employment Organization (ISKUR),
Istanbul Metropolitan Municipality and Association of Floor Industry
Employers (ZESİAD), the “Wood Parquet Flooring” Course which
was commenced on 18 October 2011 was brought into completion on
27 December 2011. The course attendees were tested from
theoretical and practical examinations on 28 December 2011,
Wednesday in Sultanahmet Vocational Industry High School. All of
the 8 course attendees who were entitled to enter the examinations
achieved successful results and qualified for certificates. 3 persons
who are equal to 20% of the successful course attendees are going to
be employed within the month following the examinations in
framework of the agreement signed with Turkish Employment
Organization. The target of ZESIAD, the project partner that provides
the employment, is to achieve the employment of entire successful
course attendees.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
127
SOCIAL SUPPORT SERVICES FOR WOMEN
Strategic Target 3.1 Activation and Extensification of Services Aimed at Disadvantaged Groups Strategic
Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services
Woman Coordination Center (KKM) that carries on its works in
order to become “a center of love” which takes all of Istanbul
women under its wings designs and implements projects so as to
produce solutions in regard to the difficulties, expectations and
adaptation problems of women in Istanbul.
Woman Coordination Center Social Events-1
Woman Coordination Center Social Events -2
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Social Support Services Management 128 Table 6 Social Events of Woman Coordination Center
Event Date Explanation Place
Seminar Series 4 MARCH 2011 Seminar Series on “Woman and Family Health” Woman Coordination Center Bakırköy Training Unit
18 OCTOBER 2010-19 FEBRUARY 2011
18 OCTOBER 2010-19 FEBRUARY 2011
19 OCTOBER 2010-20 FEBRUARY 2011
Course Program 19 OCTOBER 2010-20 FEBRUARY 2011 Beadwork on Embroidery Hoop with Crochet Hook Course Woman Coordination Center Bakırköy Training Unit
14 MARCH 2011-22 JUNE 2011
15 MARCH 2011-23 JUNE 2011
19 AUGUST 2011-13 OCTOBER 2011
19 AUGUST 2011-28 DECEMBER 2011
Course Program 2 AUGUST 2011-25 NOVEMBER 2011 Artificial Flower Course Woman Coordination Center Bakırköy Training Unit
Recycling Exhibition 1-31 AUGUST 2011 Recycling Exhibition-Workshop Activity Woman Coordination Center-Feshane
KKM - ÇATOM Handiwork Exhibition 17-25 MAY 2011 5th Woman Handiwork from East to Istanbul Exhibition Taksim Square
KKM Handicraft Exhibition 3-8 MAY 2011 7th Traditional Handicraft Exhibition Bağlarbaşı Culture Center Marriage World Fair 4-6 FEBRUARY 2011 Products Made by Bakırköy Training Unit Students were Exhibited Lütfi Kırdar Convention and Exhibition Centre Tulip Festival 1-30 APRIL 2011 Tulip Festival Emirgan
Resource, Department of Health and Social Affairs, 2011
Social Support Services Management 128
VOCATIONAL TRAINING SERVİCES
Strategic Target 3.2
Activation and Extensification of Services Aimed at Disadvantaged Groups Graph 1. ISMEK Course Centers
Strategic Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services Number of ISMEK Course Centers (ITEM)
228
Art and Vocational Training Courses (İSMEK)
Istanbul Metropolitan Municipality Art and Vocational Training
Courses (ISMEK) is a non-formal education organization for adults
established with the aim of responding general training needs of
Istanbul citizens, improve their vocational and artistic knowledge,
convert them into active producers from passive consumers,
contribute in their cultural, urban and social development and make
them well-informed in terms of urban culture and metropolitan life.
218 219
212
200
2007-2008 2008-2009
2009-2010 2010-2011
2011-2012
Commissioned in 1996 with three course centers, 3 branches and
141 course attendees, ISMEK has reached 180 branches in 28
subjects in 228 Course Centers (202 Course Centers, 26 Trainer
Supports to Collaborative Courses) in 38 districts as of 31 December
2011. 191,000 course attendees were trained in 2010-2011
educational year.
Graph 2. ISMEK Training Branches
Resource, Department of Human Resources and Education, 2011.
The activities of ISMEK include various fields consisting of non-formal training activities, seminars for the course attendees and public, symposiums, participation in domestic and abroad fairs, exhibitions, trips, competitions, sales of course attendee products, employment guidance for the course attendees, social and cultural events and publications. The non-formal training activities are conducted on Turkish-Islamic Arts, Handicrafts, Music Training, Language Training, Computer Training, Vocational and Technical Training, Sports Training, and Social and Cultural Trainings. 2007-2008
Target audience can be listed as those who are well past age of
elementary education and did not receive any vocational training or
who have a profession and seek advancement, adults that want to
acquire a new art, skill or hobby, those who are in need of
rehabilitation due to various reasons, groups that need to adopt to
the city, want to enter a new environment and broaden their existing
environment, seek to contribute in the family budget and are in need
of a job.
123
2008-2009
Number of ISMEK Training Branches (ITEM)
180
123 150
2009-2010 2010-2011 2011-2012
Resource, Department of Human Resources and Education, 2011.
106
129
Graph 3. ISMEK Course Attendees
Exhibitions, Fairs and Events: Course Attendee Increase by Years
199.000 155,000
2006-2007 2007-2008
230,000
2008-2009
175,000
2009-2010
ISMEK organized 49 events such as Group Painting Exhibition, Foil
Exhibition, Istanbul Fashion Fait, and Guitar Concert in 2011. 191,000
2010-2011 Resource, Department of Human Resources and Education, 2011.
Sales and Marketing:
In order to put the products created by the course attendees upon
receiving training to good use, new sales centers and marketing
channels are established for the course attendees so as to help with
increasing their financial earnings. The sales service, which is offered
free of charge to ISMEK course attendees, continue in Galata Bridge
Exhibition Center and other exhibitions and fairs attended. Besides,
the products can also be purchased on www.ismek.org.
Publications:
Alongside the free art and vocational training service rendered,
ISMEK also offers its publications out to the citizens free of charge.
In this scope, ISMEK 6th Handicraft Album, ISMEK Handicraft
Magazine 11-12, ISMEK Newsletter 5-6 and Branch Guise 2011
were published in 2011. The monetary sum of the expenditures for
realization of the service is TRY 700,920 TL.
İSMEK Publications
ISMEK Exhibitions, Fairs and Events -1
ISMEK Exhibitions, Fairs and Events -2
Social Support Services Management 130
Vocational Trainings for Disadvantages Groups
Table 7
Training Type
Trainings for Prisoners
Trainings for People with Disabilities
Trainings for Those with Psychiatric Disturbances
Vocational Trainings for Disadvantages Groups
Place Number of Course Attendees in 2009-2010
Istanbul Bakırkoy Prison for Women and Juveniles
Esenler Metris Prison
Kartal Prison
Maltepe Juvenile Prison 2,431
Silivri Prison
Ümraniye Prison
Üsküdar Paşakapısı Prison
Fatih Center for Disabled People 604 Ümraniye Center for Disabled People
Bakırköy Mental Health and Neurological Diseases Hospital 762
Şişli Darülaceze
Number of Course Attendees in 2010-2011 Number of Course Attendees in 2011-2012
705 1,162
574 753
1,450 557
Trainings for Nursing Homes
Guidance for Employment
Ataşehir Darülaceze 151 120 120
Resource, Department of Human Resources and Education, 2011
ISMEK course attendees who completed one educational year as
a minimum and are entitled to be awarded with certificates
convene with tradesmen. 80 course attendees were employed in
2011-2012 educational year. Employment Guidance unit provided
1,538 course attendees from 2006-2007 educational year with
employment so far. 1,455 companies applied to Employment
Guidance in need of personnel up to the present.
NAKD
İ YA
RDIM
AY
Nİ Y
ARDI
M
Social Support Services Management 130
Graph 4. Numbers of Families that Received Aids in Cash and Coupons
200,016
SOCIAL AIDS
Strategic Target 3.1 Activation and Extensification of the Services for Disadvantaged Groups
118,693
47,797 49,884
2007 2008
Number of Families Number of
139,742
102,966
48,660 55,132 56,543
2009 2010
2011
114,242
Table 8
Receiving Aid in Cash Families Receiving
Coupons
Social Aids
Resource, Department of Human Resources and Education, 2011
Aid Type 2007 2008 2009 2010 2011 TOTAL Number of Families Receiving Aids in Cash 47,797 49,884 48,660 55,132 56,543 258,016
Amount of Aids in Cash (TRY) 19,467,410 14,991,055 11,872,075 14,140,405 14,955,520 75,426,465 Number of Social Aids Coupons Disseminated (Item) 633,089 984,989 747,031 731,070 1,180,421 4,276,600 Number of Families Receiving Social Aid Coupons 118,693 200,016 139,742 102,966 114,242 675,659 TRY Equivalence of Disseminated Coupons in Total 15,827,225 24,624,725 18,675,775 18,276,750 29,510,525 106,915,000 Number of Persons Receiving Medical Aid 1,967 523 201 180 65 2,936
TRY Equivalence of Medical Aids in Total 347,140 109,240 52,425 61,395 15,130 585,330 Number of Families Receiving Furniture and Clothing Aid 4,958 3,779 2,221 1,099 1,240 13,297
Resource, Department of Health and Social Affairs, 2011
Those who reside in Istanbul with no social security or
green card and prove their status by poverty certificate
issued by the alderman's office receive required aid after
receiving approval from Board of Assessment upon the
on the spot study conducted by the social workers
assigned following the application of these individuals in
person. The aids in cash and in kind are given in the
social aids table by years. In scope of educational aid,
49,160 student aids in equivalence to TRY 9,832,000
was given in scope of martyr child, orphan, disabled
student aids.
Aid
s
in
Cas
h
Aid
s in
Kin
d
131 Coupon Aid Activities
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
131
Beykoz Woods Social Facility Strategic
Target 3.3
Increasing the Accessibility of the Services in Municipality Facilities
Table 9 Social Facility Title Total Area (m2)
Arnavutköy 750
Avcılar 1,473
Florya 121,000
Social Facilities
Current Capacity (person) Number of Guests (person)
320 318,584
370 238,513
4,000 2,555,036
Social Facilities In 15 social facilities and 2 guesthouses located on the European
and Asian sides, service is offered in a decent, spacious and warm
family environment accompanied by the spectacular view of
Istanbul under the assurance of Istanbul Metropolitan Municipality.
İstinye Social Facility
Beykoz Woods 4,496 1150 129,231
Beykoz Social Facility 4,823 510 409,508
Çamlıca 4,017 1,470 1,353,566
Dolmabahçe 7,000 130 30,071
Fethipaşa 3,300 880 595,257
Gözdağı 1,200 400 372,110
Haliç 740 340 213,380
İstinye 320 270 141,875
Kartal Dragos 2,110 400 492,986
Kasımpaşa 600 300 157,629
Küçükçekmece 1,630 250 107,751
Topkapı 3,993 1,000 114,825
Zeytinburnu* 3,400 117 46,375
Accommodation units* 5,150 83 10,936
TOTAL 166,002 11,990 7,287,633
Resource, Department of Support Services, 2011
* Renders service as a guest house.
Summer Palaces and Mansions
Service in high quality standards is offered to our citizens in
summer palaces and mansions located in the historical and
touristic places of Istanbul operated by BELTUR Inc. Co. 1,562
banquets were organized in 2011, besides 1,350,000 persons
were rendered service.
BELTUR Inc. Co. was awarded 1 Gold, 4 Silver and 15 Bronze
medals in “9th International Istanbul Gastronomy Festival” with the
participation of kitchen professionals between 17 and 20 February
2011.
ISTANBUL METROPOLITAN MUNICIPAITY I 2011 ANNUAL REPORT
SERVICES FOR DEVELOPING
SOCIAL LIFE
Social Support Services Management 132
Graph 5. Number of Persons Rendered Service in Summer Palaces and Mansions
Beaches 1,476,694
1,259,634
2007 2008
1,326,889
2009
1,415,703
2010
Our citizens who wish to meet with the sea are given service in 6
renovated beaches with continuous airplay and buffets, toilets,
changing rooms, changing cabinets, sunbeds, umbrellas and shower areas under the measures taken for lifesaving in case of emergencies.
2011
Beach Activities
Hıdiv Summer Palace
Kiosks and Cafes Kiosk and cafeteria service has been rendered by BELTUR Co. Inc.
since 2005 on 80 individual spots in various concepts such as sea
buses, urban line ships, ports and terminals, sport complexes,
subways, metrobus stops, city theaters.
Besides Coast Cafeterias are at the service of our citizens on
Bakırköy, Caddebostan, Şaşkınbakkal, Altıntepe, Küçükyalı, Atalar,
Süreyyapaşa and İdealtepe coasts.
1,350,000
Social Support Services Management 132
ACTIVITIES FOR SPORTS Strategic
Target 3.3 Increasing the Accessibility of the Services in Municipality Facilities Strategic
Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services
Sports Facilities 33 sports facilities render service so as to protect physical and mental
health of our citizens, have them acquire the exercising habit and foster
the sports culture. Free/paid services in a total of 22 branches including
swimming, fitness, step, Pilates, basketball, volleyball, football, karate,
taekwondo, kick-boxing, capoeira, kung-fu, court tennis, table tennis,
boxing, aikido, badminton, gymnastics, ice hockey, ice-skating, wushu
and wingstun are given on a 24/7 basis under the supervision of expert
trainers in 2 ice rinks, 16 sports halls, 13 swimming pools, 21 fitness
rooms, 18 step-aerobic rooms, 21 martial arts rooms, 12 table tennis
rooms, 16 saunas, 22 tennis courts, 30 basketball/volleyball fields, 3
steam rooms, 1 squash room, 16 game rooms for children and 2 camp
training centers.
Besides, 18,859 persons receive training, exercise and play sports in
ISMEK Sports Centers the number of which reached up to 22 within the
2011-2012 terms.
133
Table 10 Data on Sports Facilities and Healthy Generations with Sports Project
Indoors and Outdoors Areas Number of Persons Benefitted
Sports Facility Title in Total (m2) from the Project
Bayrampaşa Sports Facility 19,170 67,692
Hamza Yerlikaya Sports Complex 31,820 120,534
Okmeydanı Cemal Kamacı Sports Complex 24,500 176,928
İkitelli Sports Complex 37,000 135,402
Zeytinburnu Sports Complex 17,100 182,098
Çırpıcı Sports Facility 13,700 37,702
Tevfik Aydeniz Sports Facility 9,500 41,356
Halkalı Sports Facility 28,000 4,119
Beyoğlu Swimming Pool 5,500 57,862 Beyoğlu Sports Facility 12,300 46,151 Hakkı Başar Sports Facility 18,500 81,579 Metin Oktay Sports Facility 20,750 34,791 Sinan Erdem Sports Hall
Florya Sports Facility 9,100 28,201
Tuzla Kafkale Sports Complex 24,000 91,086 Ümraniye Çakmak Swimming Pool 21,800 119,486
Haldun Alagaş Sports Complex 24,500 98,274
Dudullu Sports Facility 6,100 93,473
Pendik Sahil Sports Facility 7,700 33,484
Pendik Çamlık (Aydos) Sports Facility 32,000 88,126
Gül Bahçesi Sports Facility 10,000 39,227 Tuzla Sahil Sports Facility 12,225 27,773 Halkalı Swimming Pool 21,800 105,473
Hasan Doğan Sport Complex 46,500 211,587 Sefaköy Swimming Pool 13,050 110,532
Silivri Sport Facilities 26,300 2,119
Yeşilpınar Swimming Pool 36,000 63,446 Halkalı Swimming Pool
Fatih Sport Complex 16,000 111,000
Halkalı Çamlık Sports Hall 1,000 33,044
Menekşe Sports Facility 3,150 721
Silivrikapı Ice Rink 13,202 92,066
Sinan Erdem Sports Hall 73,400 Efes and Fenerbahçe Basketball Games*
Yeşilvadi Sports Facility 3,000 - Pendik Kaynarca Sports Facility 3,300 51,768
Resource, Department of Support Services, 2011
* Sinan Erdem Sports Hall is not open to daily use. It is leased to Fenerbahçe and Efes Pilsen Sports Clubs and also hosts organizations and NGOs.
Graph 6. Data on Sports Complexes and Sports Facilities by Years
25 22
12
11
2007
13 13
2008
15
13 12
2009 2010
8
2011 National and International Sports Events
15 sports events consisting of 4 national and 11 international events
were organized in 2011. Resource, Department of Support Services, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Sports Facilities Sports Complexes
ULUS
LARA
RASI
SPO
R OR
GANİ
ZASY
ONLA
RI
ULUS
AL S
POR
ORGA
NİZA
SYON
LARI
Social Support Services Management 134
Table 11 Sports Events Organized in 2011
Event Title Duration (Days) Date
Haliç Water Sports Festival (Extreme Sailing 3.Etap) 3 27-29 May
International Folk Dances/Games Festival 1 3 July
Modern Pentathlon Star A World Championship 4 18-21 August 2011
2011 Europe Mixed Couples Table Tennis Championship 2 10-11 September 2011
2011 Adults World Wrestling Championship 7 12-18 September International Open Karate Tournament 2 17-18 September 33rd Intercontinental Eurasia Marathon 1 16 October Republic Cup Wrestling Tournament 3 28-30 October International Badminton Tournament 4 19-22 December International Swimming Competitions 4 08-11 September
International Ice-skating Tournament 6 13-18 December 2011
Destitute Children Festival (Our Children Sports Celebration) 3 7-9 June
Sports Celebration between IMM Units and District Municipalities (IMM Football, Volleyball and Table Tennis Tournament) 40 15 June- 20 July
Sports Celebration for People with Disabilities 9 28 November-06 December
International Folk Dances/Games Festival 1 3 June Resource, Department of Support Services, 2011
European Capital of Sports
European Capital of Sports Award is organized on municipality level
and granted by ACES (Federation for the Associations of the Sports
Capitals and Cities) to prominent cities of the world in order to
promote universal Olympic values and maintain the tradition of
Olympics. Madrid, Stockholm, Alicante, Glasgow, Rotterdam,
Copenhagen, Stuttgart, Warsaw, Milano, Dublin and Valencia have
been awarded the title since 2001. Istanbul, as a sports city that has
proved itself in terms of features such as its sports infrastructure,
multitude of sports facilities, variety of sports units, high quality of
trainers and duties as well as its natural beauties, geographical
position, was awarded 2012 European Capital of Sports title as of 13
November 2012 as per the decision taken by ACES Commission. In order to ease the burden of amateur sports clubs and ensure that
they render better service to Turkish sports, aids in cash and in kind
are granted to amateur sports clubs. The sports equipment given out
for 2011-2012 seasons consists of approximately 130,000 items in
48 varieties comprising of materials for 13 sports branches which
are football, volleyball, basketball, handball, karate, judo, taekwondo, tennis, chess, table tennis, badminton, gymnastics and wrestling.
Table 12 Aids Given to Amateur Sports Clubs
2007 2008 2009 2010 2011
Aid in Cash (TRY) 13,000,000 4,000,000 12,000,000 10,000,000 15,000,000
Material Aid (TRY) 2,460,000 1,441,750 - - 1,479,609
TOTAL 15,460,000 5,441,750 12,000,000 10,000,000 16,479,609
Resource, Department of Support Services, 2011
Outdoors Sports Activities Events including various sports activities are organized in 30
historical park and recreational areas, beaches and picnic areas of
Istanbul in order to develop “sports for healthy life culture” for
Istanbul citizens.
European Capital of Sports
I
nter
natio
nal S
port
s E
vent
s N
atio
nal S
port
s
Eve
nts
Eurasia Marathon
Support to Amateur Sports Clubs
135
Sports Halls of Schools 114 schools sports halls out of 152 sports halls built in schoolyards and
commissioned by Istanbul Metropolitan Municipality are principally
utilized for physical education and sports activities of school students
as well as put into the service of all of the sports clubs and the
neighbourhood except from school hours and at weekends.
157,000 students benefit from these halls during school hours and
12,166 licensed active sporters playing in school teams and 114
licensed active sporters in individual sports are rendered service in
school sports halls. İSTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
135
Cemetery Maintenance Services
FUNERAL SERVICES Strategic
Target 3.6
Increasing the Service Level in Funerals and Cemeteries Burial Services
Creation of New Cemetery Areas In scope of the activity regarding increasing the cemetery areas which
fall short owing to growing burial place need each year, 301,572 m2 of
area was included into cemetery areas and commissioned for burial.
Table 13 Number of Cemeteries and Cemetery Areas
Europe Asia
Muslim Minority Muslim Minority TOTAL
Number of Cemeteries (Item) 179 38 95 16 328
Cemetery Areas (Hectare) 564 - 389 - 953
Resource, Department of Environmental Protection & Development, 2011
Maintenance and Security of the Cemeteries Burial procedures are conducted in a total of 328 cemeteries
Istanbul-wide consisting of 274 Muslim Cemeteries and 54 Minority
Cemeteries. 268 cemeteries consisting of 214 Muslim Cemeteries
and 54 Minority Cemeteries were cleaned, the maintenance and
repair of the green areas were conducted, and the subdivision of the
areas commissioned for burial were parcelled and roads were built
prior to burial as well as required landscaping and forestation
activities were carried out. The security of all of the cemeteries was
targeted to be ensured with 450 security guards.
All of the funeral services such as receiving the deceased from the
house, bringing in to the washing room and bathing, enshrouding,
transferring to the cemetery and carry out the burial procedure are
given free of charge by Istanbul Metropolitan Municipality.
Table 14 Funeral Services
2007 2008 2009 2010 2011
Number of Burials 37,451 41,150 43,315 42,364 42,776
Number of Funeral Transfers 6,340 8,702 10,983 12,383 14,287
TOTAL 43,791 49,852 54,298 54,747 57,063
Resource, Department of Environmental Protection & Development, 2011
Funeral Transfer Services to Other Provinces
A daily average of 150 burial services is given city-wide in Istanbul.
However, the number increases day by day owing to the
continuous immigration to Istanbul and rapid population growth,
which is why 300 decares of cemetery areas are required annually.
This issue poses serious inconveniences in terms of provision of
cemetery areas. Intercity transfer opportunities were enhanced as
a solution to these inconveniences. Funeral transfers were
hastened by the establishment of a fleet consisting of 40 vehicles
in 2011, thus 14,287 funerals were transferred out of the province
which led to saving 62,000 square meters of area that would
otherwise be required for the burial of the transferred funerals.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Social Support Services Management 136
Funeral Transfer Services
Social Support Services Management 136
Graph 7. Data on Council Houses Constructed
1,176
848
216
0
2007 2008
956
378
158 344 0
0
2009 2010
2011
Resource, Department of Real Estate & Expropriation, 2011
Istanbul Theme Park and Entertainment Center
SOCIAL SUPPORT (HOUSING AND Strategic
Target 3.4
LANDSCAPING) SERVICES
Conversion of Shanty Houses on Municipality Parcels into Regulated Living Areas
Shanty House Reform and Clearance
The unauthorized shanty houses and invasions are addressed
by Istanbul Metropolitan Municipality in framework of urban
transformation and urban renewal perspectives. Not only
accommodation areas but also sophisticated functional areas
such as recreational areas, schools and shopping centers are
created through the projects conducted from this perspective.
Table 15. Number of Shanty Houses Demolished and Social Housing Allocated in Shanty House Transformation Activities
2007 2008 2009 2010 2011 TOTAL
Number of Projects Realized 41 29 18 20 20 128
Number of Shanty Houses Demolished 456 528 162 287 131 1.564 Number of Public Housings Allocated
due to Clearance 243 311 70 233 114 971
Debris Allowance Paid (TL) 12,221,690 11,833,140 6,207,389 8,231,089 5,206,240 43,699,548
Resource, Department of Real Estate & Expropriation, 2011
Building New Council Houses Council housing activities are carried out in shanty house prevention
regions under the possession and ownership of the Municipality in
order to prevent shanty housing. The numbers of the council houses
the constructions of tenders of which were completed are indicated
on the graph. 344 council houses, the tenders of which were
conducted in 2011 are planned to be completed in 2012.
Tender Completed Construction completed
Overview of Istanbul Theme Park
and Entertainment Center Project
In scope of the social reinforcement activities, the construction of Istanbul Theme Park and Entertainment Center is ongoing. The Theme Park Project, the construction works of which was commenced in scope of having the construction and 30 years of operation undertaken in return for permanent and individual right of construction in Alibeyköy Quarter, Eyüp District under the possession of Istanbul Metropolitan Municipality, consists of hotel and similar accommodation facilities, restaurant, cafe, tea garden, kiosk, trade units such as retail sales units, malls comprising of shops and markets, cinema, theater, amusement park, zoo, museum, exhibition halls, aqua games and water sports, sports facilities such as swimming pool, ice rink, shooting gallery, wall tennis; hobby gardens and religious facilities.
137 Strategic
Target 3.1
Strategic Target 3.7
OTHER SOCIAL SUPPORT SERVICES
Activation and Extensification of Services Aimed at Disadvantaged Groups
Strengthening the Coordination between Social Support Service Units
from Logistics Support Center on 24/09/2011, our vehicles
commenced service on a systematic basis on 27/09/2011. The
continuous service rendered to the needs of our citizens there lasted
until 23/12/2011.
Local people were indwelled to the temporary settlement areas built
in various cities on their own accord. In this scope, 1,221 earthquake
victims reside in our Kartal-Yakacık Temporary Settlement Area as
of the end of 2011.
The cleaning and security of 26 historical mosques in Istanbul are
undertaken by the municipality with the aim of preservation of the
mosques, recognized as significant points in religious tourism and
having key importance in historical terms, and meeting the visitors with
a clean environment in their journeys to peace.
Mobile Kiosks 6 mobile kiosks designed in order to serve the public on coasts and
meet the demand in organizations, events and extraordinary
situations on request offer service to our citizens. Some of the
services rendered by our vehicles are offering hot treats to patients
and their relatives in emergency rooms of hospitals; meet the food
requirements of the officials assigned in ceremonies and
organizations and offer hot treats to the citizens in the vicinity in
case of disasters and public emergencies. 128.080 treats were
serves in 2011.
Foodbank Vehicles The hot meals cooked in the colossal kitchen of Logistics
Support Center are brought to families in need by foodbank
vehicles. The foodbank vehicles that tour all around Istanbul
give the opportunity of hot meals to 10 thousand persons per
day.
Van (City) Earthquake Aid Istanbul Metropolitan Municipality carried out activities in collaboration
with district municipalities in order to relieve the people in the disaster
area subsequent to the earthquake which struck Van. Departing
Winter Aid to the Homeless
The service is rendered in designated sports halls in the event that
Disaster Coordination Center (AKOM) declares emergency in terms
of heavy winter conditions. The purpose of this service is preventing
people living on the streets from staying out under cold weather
conditions and experiencing cold-related death.
Initially, the homeless persons brought into the sports halls have
haircut, shave and bath and their clothing and food requirements are
met. The homeless persons also receive a health check, are given
blankets and beds, and provided with care until the risk of freezing to
death is avoided.
During the care process, the homeless persons are informed of
continuous nursing services that can be received from the
municipality and other social institutions, some of the people living on
the streets are institutionalized in various social institutions as the
conditions permit, and those who wish to return their home or
homeland are provided with the required aid to do so. 1,010
homeless individuals were rendered service in 2010-2011 winter
seasons (10/12/2010-18/01/2911). The number of the persons
registered upon receiving service is 3,127.
Waving Flags on 33 Spots For the sake of strengthening the national consciousness and
protect our values, flag poles were built on the most beautiful 33
locations of Istanbul so that the Turkish Flags can wave. The flags
are changed and the required maintenance is carried out
periodically.
White Condolence The relatives of the deceased are telephoned to offer the
condolences and extend the sympathy of the Metropolitan
Municipality Mayor. 22,074 persons were called and 18,942
persons were reached in 2011.
Activities in Van Earthquake
Table 16
2008
Persons Called 35,372
Persons Reached 21,087
Data on White Condolences
2009 2010 2011 TOPLAM
35,835 34,578 22,074* 127,859
20,225 17,233 18,942 77,487
Resource, Department of Media and Public Relations, 2011
*Total number of misdialed calls, persons that were contacted and could
not be reached.
Cleaning and Security Services for Historical Mosques
Social Support Services Management 138
White Carnation
Patients staying in hospitals, residents of nursing homes, children
staying in child protection institutions and nurseries, families of
martyrs, our elderly citizens and citizens with disabilities are visited to
share their problems and requests in scope of White Carnation
morale boosting visits. In scope of White Carnation, a total of 355
visits were paid and 12,324 persons were visited in 2011.
White Net Activity
All of the requests and complaints filed by the consumers are
received by White Net, and the consumers are informed of their
rights; the problems are forwarded to the concerned such as
governorship, district governorship, chamber of commerce, district
municipalities, consumer problems arbitral commission, consumer
protection organizations and foundations and the results are
followed. 1,574 applications were received in 2011 and 1,542 of
these were responded.
Istanbul Metropolitan Municipality was granted “Consumer Service
Award” by the General Directorate of Protecting Consumer and
Competition affiliated to Ministry of Industry and Trade in 2011.
Table 19 Data on White Net Activities
2008 2009 2010 2011 TOPLAM
Number of Applications Received (Item) 463 609 1.198 1.574 3.844 Number of Applications Responded (Item) 463 609 1.182 1.542 3.796
Resource, Department of Media and Public Relations, 2011
Contact Points
Table 17
2008
Hospital 27 1,940
Nursing Home 23 2,904
Nurseries 30 1,617
House Visit (Disabled) - -
Hose Visit (Martyr) - -
House Visit (Elderly) - -
TOTAL 80 6,461
Bureau of Muhtars
Hospital Visit
White Carnation Morale Boosting Visits
2009 2010 2011
19 4,894 16 900 79 4,777
19 1,121 16 1,025 49 3,199
34 2,232 45 2,979 58 3,989
- - - - 29 69
- - - - 129 260
- - - - 11 30
72 8,247 77 4,904 355 12,324
Resource, Department of Media and Public Relations, 2011
With an aim of bringing the citizen-oriented service to our citizens
themselves, we render service in 10 points with the addition of Kartal,
Taksim, Şirinevler, Üsküdar and Beylikdüzü points in 2011 to the
previously existing points in Eminönü, Beşiktaş, Bakırköy, Kadıköy and
Şişli in Istanbul. The requests of citizens, if any, which fall within the
area of responsibility of the municipality are received and the services
and investments carries out by the institutions affiliated to our
municipality are promoted effectively through the establishment of face
to face communication with Istanbul citizens in easily accessible
contact points positioned in the center of the districts they are located.
Table 20 Data on Contact Points
2010 2011 TOTAL
Number of Local Visitors (Person) 246,995 353,328 600,323
Number of Foreign Visitors (Person) 97,952 107,891 205,843
Number of Applications Registered (Item) 5,065 6,623 11,688
Number of Materials Disseminated (Item) 729,677 930,154 1,659,831
The local governors (muhtars) are visited in their offices so as to
determine and resolve the problems encountered in their quarters
on the spot. 589 muhtar offices were visited in 2011.
Table 18 Bureu of Muhtars Activities
2008 2009 2010 2011 TOTAL
Number of muhtar offices visited (item) 970 30 219 589 1,808 Contact Point
Applications Received (item) 264 423 771 366 1,824 Applications Resolved (item) 235 412 725 352 1,724 Applications in Progress (item) 12 11 46 14 83
Resource, Department of Media and Public Relations, 2011
Number of
Institutions
Visited
Number of
Institutions
Visited
Number of
Institutions
Visited
Number of
Institutions
Visited
Number of
Persons
Visited
Number of
Persons
Visited
Number of
Persons
Visited
Number of
Persons
Visited
(Head of Neighbourhoods)
139
Support Activities for Repatriation of Immigrated Population
The families which arrived in Istanbul owing to various
reasons, are not able to maintain their lives in social and
economic terms and do not have the financial possibility to
return their homelands yet wish to return on a given
opportunity are provided with repatriation. Besides, those who
arrived in Istanbul owing to reasons such as military service,
education, seeking employment, medical treatment, etc. yet
do not have a shelter or financial possibility to return are sent
back to their homelands by provision with bus tickets.
Table 21 Support Activities on Repatriation of Immigrated Population
2007 2008 2009 2010 2011
Number of Families Repatriated 558 1,119 1,002 957 1,262
Number of Persons Repatriated 3,828 6,005 5,134 4,402 5,673
Resource, Department of Municipal Police, 2011
Supporting Immigrated Population
in Returning Back
Table 22 SOCIAL SUPPORT SERVICES MANAGEMENT ANNUAL SECTORAL EXPENDITURES
SUBSECTORS 2011 EXPENDITURES
Realizations of Funeral Services TRY 70,494,853
Realizations of Vocational Training Services TRY 74,045,059
Realizations of Services for People with Disabilities TRY 23,236,269
Realizations of Social Support (Housing and Landscaping) TRY 4,536,338
Operating Social Facilities TRY 1,174,665
Realizations of Social Aid Services TRY 11,691,299
Management of Sports Activities TRY 107,933,644
Realization of Services for Elderly People, Children and Youngsters TRY 51,937,143
General Management TRY 246,920
2011 TOTAL EXPENDITURES OF SOCIAL SUPPORT SERVICES MANAGEMENT TRY 345,296,190
Resource, Department of Financial Services, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
MA
NA
GE
ME
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Health Care Services Supportive Health Care
Services Veterinary Public Health
Services Emergency Medical and
Rescue Services Healthy Food
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT İSTANBUL
HE
ALT
H C
AR
E S
ER
VIC
ES
ANNUAL REPORT
ISTANBUL METROPOLITAN MUNICIPALITY
Health Care Services Management 142
HEALTH CARE SERVICES MANAGEMENT
Strategic
Objective 4 Contributing in Sustainable Improvement of Life Quality in respect to Health
Strategic
Target 4.3
HEALTH CARE SERVICES
Extensification and Activation of Preventive Health Care Services
Istanbul Metropolitan Municipality offers protective, preventive,
therapeutic and rehabilitating health care services and conducts
activities for effective operation of prehospital emergency care
services with a high-quality, continuous, open to improvement and
collaboration, scientific, effective and efficient understanding of
service which prioritizes risk groups.
Principal policy and priorities of these services are:
• Prioritizing risk groups such as elderly people, children, people with
disabilities, women,
• Offering free health care services to those with no social insurance,
• Render service with regard to preventive medicine and public health,
• Collaborate with universities and non-governmental organizations,
• Raise public awareness in issues such as health and early diagnosis.
Supportive health care services such as disinfection and
laboratory examinations and particularly rehabilitating stray
animals and activities conducted in scope of combatting zoonotic
diseases are significant activities in preventive health.
Women and family health services which targets determining
health issues that are treatable with early diagnosis by specific
screening methods and raise public awareness in this respect
are maintained extensively and efficiently.
The intervention capacity of the institution in terms of prehospital
care services is sought to be increased and public awareness in
ensured through the non-formal first aid trainings given in scope of
emergency healthcare services.
Stray and owned animals are rehabilitated by neutering and
monitoring through microchip implementation following
registration; thus various potential diseases originating from the
animals are combatted. Other veterinary services such as
establishing hygienic slaughtering areas for sacrifices and auditing
animal products and training activities also increase the efficiency
in this field.
Advanced scientific and technologic methods are followed in all of the activities conducted in health-related issues and it is paid
attention to continuity and collaboration with shareholders.
Expenditure details of activities in the sector are included under the
titles of sector and sub-sector classified in the report; and general
management expenditures made for activities (stationery, toner,
inventory purchases and consumable materials) are also included in
“Table of Health Care Services Management Sectoral Expenditures
for Activity Year” excluding personnel expenses at the end of the page
in this chapter.
Outpatient Care Services
These services are rendered through the agency of Şehzadebaşı Medical Center, Darülaceze Medical Center, Tozkoparan Medical
Center and Institutional Medical Centers. Specialist physicians render
service to institution employees and patients under SSI (Social Security Institution).
Owing to the fact that Istanbul Metropolitan Municipality service
buildings are scattered in various districts of Istanbul, our institution
renders service to staff including public servants and workers
employed within these units by means of 7 institutional medical centers
in total consisting of 3 centers on the Asian and 4 centers on the
European sides.
Outpatient Care Services
Table1 Outpatient Care Services
Number of Patients Number of Physicians Number of Nurses Service Rendered Assigned in the Center Assigned in the Center
Title of the Center 2009 2010 2011 2009 2010 2011 2009 2010 2011
Şehzadebaşı Medical Center 49,760 43,962 68,504 16 15 19 7 9 10
Darülaceze Medical Center 67,988 70,084 79,351 11 17 15 5 7 13
Tozkoparan Medical Center 10,560 22,767 30,102 6 7 6 3 4 9
Institutional Medical Centers 12,022 19,724 12,110 12 7 7 2 2 2
TOTAL 140,330 156,537 190,067 45 46 47 17 22 34
Resource, Department of Health and Social Services, 2011
143
Women and Family Health Services
On the grounds that some of the health problems in women, men
and children are generally preventable through trainings, early
diagnosis and treatment; the centers that render protective health and
medical screening methods are not widely common; woman has a
position to carry the importance of early diagnosis to the entire family
once trained, Women and Family Health Services are conducted with
the aim of raising awareness and early diagnosis.
These services are:
• Physical and mental health awareness raising trainings,
• Bone risk screening,
• Breast cancer screening,
• Cervical cancer screening,
• Cardiovascular risk screening,
Table 2
Number of Women and Family Health Centers
Number of Screening Centers
Number of Psychological Consultancy Centers
Number of Women Service Rendered
Cervical Cancer Scanning (Smear)
Breast Cancer Scanning
Mammography
Breast Ultrasound
Bone Risk Scanning
Bone Density Measurement-DEXA
Cardiovascular Risk Scanning
Psychological Consultancy- Family Meeting
Colon Cancer Scanning
Training (person)
Smoking Cessation Consultancy Service (Session)
Women and Family Health Services
2007 2008 2009 2010 2011
30 33 34 33 34
2 5 5 5 3
- - - - 10
172,610 289,365 216,458 157,414 203,842
112,888 128,770 153,386 119,230 99,875
128,638 156,894 201,762 165,808 126,360
26,447 55,778 64,574 62,702 40,466
- 26,495 33,193 17,884 -
180,441 217,710 233,947 131,366 147,290
12,072 19,870 25,219 35,653 -
- 135,925 164,826 116,693 14,665*
2,974 89,935 133,423 38,149 89,542
- - - - 31,574
217,243 246,410 220,833 124,652 147,966
- - - 2,698 20,647
Resource, Department of Health and Social Services, 2011
• Colon cancer screening,
• Psychological consultancy services for adults and children, • Smoking cessation consultancy.
Service is rendered free of charge on an appointment basis via Call
Center by dialing 153/2.
*Cardiovascular risk scanning service; was not rendered in Women Health Centers in 2011 but in only 2 mobile vehicles. Cardiovascular scanning service was terminated since these vehicles were under the possession of Provincial Directorate of Health and assigned in the earthquake zone subsequent to Van Earthquake.
Graph 1. Women and Family Health Services
289,365
Service for protecting woman and family health was rendered with total of 242 staff employed in 34 Women and Family Health Centers, 10 Psychological Consultancy Centers and 3 Screening Centers in 2011.
Women and Family Health
217,243
172,610
2007 2008 Number of Women Service Rendered
246,410 220,833
216,458
157,414 124,652
2009 2010
203,842 147,966
2011
Services Training (Person) Resource, Department of Health and Social Services, 2011
Health Care Services At Home
It is targeted to reach patients, people who are in need of care, people
with disabilities and elderly people who reside in Istanbul and have no
social security through health care services at home. The objective is
giving principal health care services at home, offer hospitalization to
those who need, improve social conditions, thus protect the physical,
mental and social health of the community.
In addition to these, raising the awareness of the patient in respect to
the disease, improving the health of the patient or keeping it on a
certain level, providing with support in medical and social aspects in
domestic environment, train the patient and relatives of the patient in
diseases in question, preventing overcrowding in hospitals by
bringing the health care services out to the patient’s home, reducing
the duration of hospitalization, thus reducing treatment costs and
contributing in the country economy are anticipated.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Health Care Services Management 144
The stages of service are as follows:
• Patient notification,
• Preliminary evaluation of medical and social status,
• Physician examination at home,
• Care services at home,
- Nursing care,
- Physiotherapy care,
- Personal care,
- Psychological consultancy service,
• Hospital services,
• Provision of medicine and medical materials,
• Hospital accompaniment service.
The treatment expenses of the patients who need treatment in
hospital conditions are met free of charge in scope of hospital
services. The activities were conducted with a total of 143 staff in
3 health care at home units in 2011.
Health Care at Home Services
Table 3 Heath Care at Home Services
2007 2008 2009 2010 2011
Persons Service Rendered 7,446 7,310 6,811 5,297 6,346
Application 8,594 9,971 11,126 9,011 10,700
Social Preliminary Evaluation 5,064 4,747 8,585 8,428 10,503
Physician Visitation 18,987 19,881 19,131 15,858 7,814
Care Services at Home (Care+FTR)* 45,990 72,328 83,162 74,568 63,726
Nursing Services (Care+Follow up)* 39,883 54,191 59,571 58,103 57,616 Physiotherapy Visit 10,528 21,042 28,202 19,812 11,714
Psychological Consultancy - 2,638 2,777 3,946 4,031
Treatment at Hospital 2,733 3,877 3,738 1,260 423**
Personal/House Cleaning 207 441 655 866 1,449
Resource, Department of Health and Social Services, 2011
*Care service at home is a parameter as a result of summing up physiotherapy and nursing care services and
physiotherapy service is included in two individual lines. Therefore, nursing service and physiotherapy service are
given in two separate lines. The parameter values under the title of care service at home do not meet the service. **2011 hospital treatment number dropped subsequent to implementation of General Health Insurance.
Health Care Services Management 144
SUPPORTIVE HEALTH CARE SERVICES Strategic
Target 4.1. Activation and Extensification of Protective Health Care Services
Hıfzıssıhha Sanitary Lab Services
In order to take all of the measures on time in case of situations
threatening public health and ensure safe water and food
consumption, following activities are conducted: • Analysis of the samples related to public health such as private/public food, water and cosmetic products,
• Expertise/training services in water and food safety,
• Dam, municipal water and sea water analyses in regard to
controlling drinking and utility water supplies of Istanbul in
collaboration with Provincial Directorate of Health and ISKI
(Istanbul Water and Sewage Administration),
• Internship trainings for associate/undergraduate program and technical high school students.
Quality management system was established in Hıfzıssıhha Sanitary
Labs in line with the requirements of "TS EN ISO/IEC 17025 Standard
on General Conditions for Qualification of Experimentation and
Calibration Laboratories” and accreditation was granted in 21
parameters by TURKAK. Sanitary Lab Services
Table 4 Hıfzıssıhha Sanitary Lab Services
SAMPLE TYPES 2008 2009 2010 2011
Official Samples (Item) 478 468 950 926
Audit Samples 99 97 - 405
Drinking and Utility Water 39 36 208 101
Pool Water 5 - 2 222*
Food 55 30 26 82
Dam Water 379 371 381 376 Sea Water - - 333 145
Private Samples (Item) 1.632 1.440 1.297 1.085
Drinking and Utility Water 1.299 1.106 948 869
Pool Water 112 169 175 113
Food 212 150 162 97
Other 9 15 12 6
TOTAL 2.110 1.908 2.247 2.011
Resource, Department of Health and Social Services, 2011
*Audit samples of swimming pools operated by Spor Co. Inc. and controlled by Directorate of Sport and Youth were analyzed
by Hıfzısıhha Sanitary Labs.
145
Vector Control/Disinfestation Services The activities given below are conducted in regard to vector control:
• Selection of biological and chemical agents,
• Laboratory establishment activities,
• Detecting sources of reproduction,
• Population control prior and subsequent to disinfestation,
• Establishing communication systems for coordination with public
institutions and organizations,
• Raising public awareness.
Biologic control agents in outdoors larvae control, chemical agents
through the method of ULV (cold mist) in outdoors imago control, and
chemical agents in rodent, pest and tick control are used in framework
of integrated vector control.
Larvae control was emphasized through the use of biological larvicide
which is a safe agent in respect to environment and public health.
Approximately 135,000 reproduction sources were detected and
disinfested in 2011. The service was rendered with 149 disinfestation
vehicles, 6 zodiac boats, 2 hovercrafts and 440 personnel.
Disinfestation Services
Table 5 Pesticides Used in Vector Control
Used Amount Used Pesticide Amount 2009 2010 2011
Adult Mosquito Insecticide Lt 28,818 12,300 6,555
Insect Growth Regulator Larvicide Kg 317,68 524 490 Insect Growth Regulator Larvicide Kg 281,20 750 265 in Tablet Formulation Biological Lavricide Kg 7,200 2,500 1,176 Rodenticide in Block Formulation Kg 631,61 2,259 18,892
Rodenticide in Paste-Pellet Formulation Kg 554,12 2,260 1,392
Insecticide in Gel Formulation Kg 20,127 16 9,174
Insecticide in Liquid Formulation Lt 500 500 36
Specific Tick Control Pesticide Kg 8,061 1,350 230
Adult Black Fly Pesticide Kg 377,19 441 624
Biological Larvicide Used in Polluted Water Kg - - 335
Resource, Department of Health and Social Services, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
145
VETERINARY PUBLIC HEALTH SERVICES
Strategic
Target 4.4. Contributing in Effective Combat against Zoonotic Diseases
In order to contribute in protective health care services carried out for
the society, the activities given below are conducted:
• Combat activities against animal diseases contagious to humans
(zoonotic diseases), • Rehabilitation activities for stray animals,
• Treatment services for owned animals,
• Training activities,
• Audit services with the aim of ensuring safety of foods of animal
origin and general food safety,
• Expertise services in licensing procedures of workplaces where
animals or foods of animal origin are kept, produced, processed and
sold.
Rehabilitation Services for Stray Animals Hasdal and Tuzla Animal Rehabilitation Centers render service in
terms of animal rehabilitation activities such as capturing, examining,
applying treatment, observation, neutralizing, vaccinating animals and
giving them for adoption. The animals that were not adopted
subsequent to neutralization, vaccination and microchip
implementation are released back to the regions they were taken
away. Rehabilitation Services for Stray Animals
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Health Care Services Management 146
Microchip Implementation Project (VET-ISTANBUL) As the legislation on animal protection law no. 5199 imposes the
duty of keeping the records of owned animals to the
municipalities, all district municipalities will be able to keep their
records on digital environment by the virtue of this project.
Microchips are implanted in animals and a database of records
incorporated by Istanbul Metropolitan Municipality is formed in
coordination with other institutions and organizations and
traceability in services such as bringing the reproduction of
owned and tray animals Istanbul-wide under control, prevention
of contagious and epidemical diseases -particularly rabies-,
vaccination, neutralization, treatment and adoption.
Pet Polyclinic Services Diagnosis, treatment and vaccination services of owned
animals are carried out at the pet hospital with every kind of
equipment also including surgery room.
Table 6 Rehabilitation Services for Stray Animals
2007 2008 2009 2010 2011
Examination and Treatment 6,641 12,383 12,818 12,300 13,015
Neutralization 5,477 6,321 8,960 8,461 7,318
Vaccination 5,783 6,594 9,862 8,504 9,304
Adoption 313 505 412 550 725
Microchip Implementation 5,449 6,203 8,716 8,111 7,179
Animal Burial Procedures - 561 534 638 776
Training Services 23,431 28,421 19,376 28,128 36,068
Resource, Department of Health and Social Services, 2011
Table 7 Rehabilitation Services for Owned Animals
2007 2008 2009 2010 2011
Examination and Treatment 3,308 3,252 3,742 3,672 3,209
Neutralization 56 48 80 119 118
Vaccination 655 734 942 1,495 1,829
Microchip Implementation - 59 50 44 17 Resource, Department of Health and Social Services, 2011
Veterinary Public Health Services
Animal Burial Services
The first animal burial place of our country is located on a 20,000 m2 of
area in Tuzla-Aydınlıköy. Owned or stray animals are buried in
accordance with the required techniques with an objective of
preventing negative effects on human health.
776 animal burials took place in scope of the veterinary services in
2011.
Trainings in regard to Veterinary Services
Animal Affection, Care and Health Training for Elementary
School Students: It was determined that unconscious pet care and
adoption has the leading place in the problems encountered in
rehabilitation of stray animals activities. Training seminars in regard to
animal affection care, feeding and diseases are held at elementary
schools in coordination with District Directorates of National
Education.
Hygiene Training for Employees in Food-Related Workplaces: Hygiene Training Programmes are implemented in coordination with district municipalities in order to train and inform tradesmen who are important factors in presenting safe food to consumers. The staff attending the training is given Certificate of Participation and Hygiene Booklet.
Training for Pet Shop Employees: As per the provision of
“those engaged in the sales of pets are obliged to receive
certificate by attending training programmes in respect to care
and protection of these animals organized by local
administrative bodies” on Animal Protection Law no. 5199 and
Implementing Legislation, training activities are carried out with
concerned persons.
Local Animal Protection Officer Training: As per Animal
Protection Law no. 5199 and Legislation, trainings are
organized for those who apply to Provincial Directorate of
Environment and Forestry so as to become a Local Animal
Protection Officer. The training consists of subjects included in
laws and legislations related to animal feeding and care,
protection, zoonotic diseases and regulation involving the duties
and responsibilities of local animal protection officers.
147
Mobile Sacrificial Animal Slaughtering Units In order to ensure that the bovine animals brought to Istanbul are
slaughtered in maximum level techniques and hygienic conditions,
slaughtering services are carried out in collaboration with district
municipalities and non-governmental organizations. Besides, sales
and slaughtering places are controlled and audited so as to protect
public health.
Service for slaughtering 76,725 bovine and 134,833 ovine animals in
total was rendered in 150 mobile sacrificial animal slaughtering units
via non-governmental organizations. Furthermore, sales and slaughter
places were audited prior to Feast of Sacrifice and during slaughtering
process. 76,725 bovine and 134,833 ovine animals were slaughtered
in Feast of Sacrifice in 2011 within these units.
Sacrificing Services
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
147
The staff requirement is met by service procurement in first aid services.
First Aid Services at Istanbul Beaches
Rescue services at Istanbul beaches were initiated at Şile Beach in 2005
summer season. In 2006, rescue service was extended to 3 main regions
including Şile Beaches, Caddebostan Beach and Florya Beach. Service
was rendered at 33 beaches in 2011. In this scope, 2,026 persons were
intervened in 2011.
The staff requirement is met by service procurement in rescue services
Graph 2. Number of Persons Rescued on Beaches
2,766
2,171 2,344 2,515
2007 2008
Number of Persons Rescued 2009 2010
2,026
2011
Resource, Department of Fire Brigade, 2011
EMERGENCY CARE AND RESCUE SERVICES
Contributing in Rendering Prehospital Emergency Care Services Effectively
Table 9 Rescue Services
Years Number of Beaches (Item) Length of Shore (Meters) Number of Persons Rescued Number of Staff Assigned
2008 18 28,750 2,766 281
2009 18 28,750 2,344 281
2010 18 28,750 2,515 281
2011 33 38,800 2,026 348
Resource, Department of Fire Brigade, 2011
First Aid Trainings
In order to raise the consciousness in regard to preparation to any
potential disaster in Istanbul and first aid, public first aid trainings are
given free of charge. On this context, first aid trainings are given to non-governmental organizations, public institutions, schools,
workplaces, educational institutions, vocational chambers and
volunteers free of charge.
Emergency Services
First Aid Services
In case of disasters, accidents and any kind of medical emergencies;
emergency health care is commenced in the scene and
patient/injured is transported to the emergency health center
immediately and safely by continuing medical intervention in the
ambulance.
Table8 First Aid Services
SAMPLE TYPES 2008 2009 2010 2011
Number of Emergency Cases (Item)) 37.105 42.564 34.013 32.118
Number of Ambulances (Item) 29 29 23 29
Average Duration of Reaching the Case 7’54’’ 7’30’’ 8’14’’ 7’32’’
Resource, Department of Fire Brigade, 2011
The trainings are conducted in First Aid Training Center located in
Edirnekapi with six classrooms by expert staff of 11 persons. The
center was licensed by Ministry of Health in 2005 and initiated giving
first aid trainings with certificated thereon.
4.835 persons were given first aid training and 3,691 persons were
given first aid and public health seminars in 2011.
Table 10 Trainings Given by Directorate of Instant Relief and Rescue
2010 2011
Number of Persons Receiving First Aid Training 4,212 4,835
Number of Persons Receiving First Aid and Public Health Seminars 4,741 3,691
Resource, Department of Fire Brigade, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Strategic
Target 4.2
Health Services Management 148
HEALTHY FOOD
Strategic Target 4.1.
Activation and Extensification of Protective Health Care Services
Table 12
Type Amount
Bakery Products
2007 2008 2009 2010 2011
Spring Water Istanbul Metropolitan Municipality continues activities in the body of
Hamidiye Co. Inc. in order to ensure that the spring water need of
our citizens is met in a healthy and high quality way.
Normal Item
Various Item
Organic Item
Flour (kg) Kg
Meditarrenian Bread (60 gr) Item
Golden Bun (60gr) Item
448,330,052 595,572,527 334,827,302 272,544,831 233,439,464
5,578,596 6,390,325 10,476,117 7,231,115 12,080,521
1,118,750 1,105,708 1,057,940 1,303,017 1,444,433
40,421 73,674 78,560 227,523 212,751
1,345,972 7,939,315 11,914,017 19,915,777 24,742,066
- - - 34,600,630 23,885,153
Table 11
Type Amount
0.33-0.50-1.50 Lt. Plastic Bottle Package
5.00-10.00 Lt. Plastic Bottle Package
Demijohn Water Item
Plastic Cup Water Package
Boxed Water Item
Spring Water
2007 2008 2009 2010 2011
1,989,791 4,115,143 4,525,481 4,970,827 5,934,738
- - - - 902,995
4,502,828 5,172,201 5,042,013 5,089,452 5,809,241
1,438,764 1,404,979 1,477,545 1,537,384 1,618,203
81,855 124,120 85,550 39,917 50,242
Halk Ekmek
Hamidiye Spring Water
Table 13 HEALTH SERVICES MANAGEMENT ACTIVITY YEAR SECTORAL EXPENDITURES
SUBSECTORS 2011 EXPENDITURES
Realization of Emergency Health Care and Rescue Services TRY 12,461,347
Realization of Outcare Patient Services TRY 6,205,095
Realizations of Health Care Services at Home TRY 8,213,281
Realizations of Disinfestation in Pest Control TRY 23,297,763
Realizations of Hıfzıssıhha Sanitary Lab Services TRY 7,449
Realization of Women and Family Health Services TRY 13,786,473
Realizations of Veterinary Public Health Services TRY 1,952,060
General Management TRY 4,210,929
2011 TOTAL EXPENDITURES OF HEALTH SERVICES MANAGEMENT TRY 70,134,396
Resource, Department of Financial Services, 2011
People’s Bread
Istanbul Halk Ekmek Inc. Co., which carries on bussines in
order to establish units required to carry out production,
distribution and have distributed the products so as to meet
cheap, healthy and high quality bread and bakery products,
meets 13% of bread demand in Istanbul by selling 36 kinds of
bread in 1,531 sales points.
149
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
EN
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Creation and Preservation of Green Fields
Environmental Protection
Waste Management
Water and Effluent Management
Energy Management
Environmental Management
ENVIRONMENTAL MANAGEMENT
Strategic Target 5.4
Creation and Preservation of Green Fields
Strategic Objective 5
Providing a Sustainable and Healthy Environment
Rapidly increasing production and consumption in our globalizing world leads to a similarly rapid increase in environmental pollution. As a result, protection of the environment and the ecological balance and the provision of further balance in the utilization of environmental resources became a common issue at the international level after the second half of the 20
th
Century. Protection of the environment and an environmentally-friendly, sustainable understanding of development are increasingly disseminated and improved. In this context, Istanbul Metropolitan Municipality is undertaking efforts to build and protect a health and balanced environment where people are able to sustain their lives. To this end, risks with negative repercussions on the environment are being identified and activities are planned and implemented to eliminate these risks. Activities in this area are realized in line with the following objectives: -Formulating projects to improve the amount of active green fields per capita in line with the world norms with the aim of building a greener, cleaner and healthier environment that invokes joy and happiness in its inhabitants; - Preventing all types of pollution even before they appear; reducing all contaminant parameters to below the globally accepted limit values; implementing the existing landscaping practices in line with the Environmental Acquis of EU; - Leading in and supporting activities to increase environmental consciousness to enable the environment and environmental issues to attain more prominence in the agenda of Istanbullites; - Preserving and improving the existing water resources of Istanbul for the future and enabling the most effective utilization of such resources; - Disseminating the use of natural gas to advance the life standards of Istanbullites and to improve air quality and providing environmentally friendly alternative energy resources. Environmental management activities aiming at a more beautiful, cleaner and more liveable Istanbul are unceasingly continued with the support of our people. Our activities, projects and investments in this area set examples for the whole country and provide significant contributions to the protection of the environment and the raising of environmental consciousness. The expenditure details of the sector pertaining to the execution of these activities, as well as the general management expenses for activities (stationery, toner, fixture procurement and consumable materials), with the exclusion of personnel expenses, are given at the end of the last page of the present section under the title “Table on Sectoral Expense Amounts for the Environmental Management Activity Year” divided between the sector covered by the report and the relevant sub-sectors.
Increasing the Number of Green Fields Table 1
Green Field Data for Istanbul
Area of Istanbul 5.461 km² Forested areas (data from the Regional Directorate of Forestry)
2.424.200.000 m²
Total Area of Green Fields Built by IMM 48.628.857 m² Area of Green Fields Built by District Municipalities 29.152.880 m² Total Area of Green Fields of IMM and District Municipalities
77.781.737 m²
Area of Green Field per Capita 6.08 m²
Table 2
Data on Built and Maintained Green Fields
Measurement Unit
2007 2008 2009 2010 2011 Current Total
No. of Built Parks
Number
199 16 7 1 16 408
Newly Built Green Fields
m² 5.258.045 2.015.956 315.562 85.828 243.481 18.518.924
Revised Green Fields
m² 1.007.577 1.266.685 289.541 152.440 302.231 7.069.474
Maintained Fields m² 45.968.030 47.983.986 48.299.548 48.385.376 48.628.857 342.897.648 No. of Planted Trees
Number
216.724 198.269 34.637 40.048 72.514 1.106.877
No. of Planted Bushes
Number
155.657 81.113 16.259 156.450 32.750 1.692.229
No. of Repaired Monumental Trees
Number
1.001 708 - 57 750 3.422
No. of Maintained Trees
Number
74.317 56.561 35.950 17.207 20.653 334.067
No. of Landscaped Public Gardens
Number
950 837 696 301 360 4.193
Resource. Directorate of Parks and Gardens, 2011
Creation of Parks and Gardens
With the aim of bringing the inhabitants of villages of Istanbul together with parks featuring the social equipment and playfields available to urban inhabitants, 152 park projects were realized in 152 villages and 126 villages were provided with parks with the space allocated by our Department. The creation of a total number of 16 parks was completed in Şile District in 2011, namely 2 parks in the central area and 14 parks in the villages. Table 3 Data on the Creation of District and Village Parks in Şile
District District Park /
Village Park
Name of Park Total Area (m²)
Geredeli Hacıköy Village
Park
1.844,69 1.844,69
Hacıllı Village Park 839,86 839,86
Çelebiköy Village Park 1.058,34 1.058,34
Büyük Bucaklı Village Park 2.364,38 2.364,38
Çengilli Village Park 1,504.88 1.504,88
Darklı Village Park 1.061,54 1.061,54
Village Park Göksu Village Park 1,292,26 1.292,26
Göce Village Park 2,980,45 2.980,45
Şile Karabeyli Village Park 1,186,56 1.186,56
Soğullu Village Park 1,236,25 1.236,25
Yaylalı Village Park 998,51 998,51
Osmanköy Village Park 2,922,59 2.922,59
Sortullu Village Park 1,885,71 ,
Kadıköy Village Park 968,28 968,28
District Park Şile Balıbey Park 1,693,37 1.693,37
Şile Çınar Park 1,137,10 1.137,10
TOTAL 24.974,77 24.974,77
Table 5 Information on Revision Green Fields on Junctions
No. of Trees
No. of Bushes
No. of Roses
Grass Area Amount of Soil
District Name of Park (Number) (Number) (Number) (m²) (m³)
Bakırköy Airport Road 310 9.251 - 64.405 5.582
Beyoğlu Piyalepaşa Avenue Ramps
320 10.000 700 24.500 3.800
Beyoğlu Okmeydanı Ramp - 4.000 - 2.000 276
Arnavutköy Arnavutköy - Habibler Road
26.685 1.558 15.655 4.790 688
Maltepe Büyük Yalı Junction 50 300 250 940 370
Bağcılar Basın Express Accommodation Road
3.302 4.750 3.850 41.087 4.674
TOTAL 30.667 29.859 20.455 137.722 15.390
*Information concerns the first 6 revisions.
Resource. Directorate of Parks and Gardens, 2011
Maintenance and Revision of Green Fields
Periodical maintenance including regular watering, cleaning, lawn-moving and tree trimming, is performed on the green fields with a total area of 48.628.857 m² under the responsibility of Istanbul Metropolitan Municipality. In addition, for an area of 302.231 m², revision activities were performed on parks and gardens, junctions and public gardens. Information concerning certain revised parks, public gardens and junctions is given in the relevant tables.
Table 4 Park Revision Information
District Name of Park No. of Trees
No. of Bushes
No. of Roses
Grass Area Amount of Soil
(Number) (Number) (Number) (m²) (m³)
Beykoz Dedeoğlu Park 403 600 1.814 11.667 2.210
Ayhan Kocaman Park 1 87 - 158,08 23,71 Ferit Güleryüz Park 10 649 - 152,57 22,89 Beyoğlu Seferikoz Park 14 145 - 200,62 30,09 Hacı Ahmet Neighbourhood
Mansion 12 1.687 - 157,05 23,56
Piyalepaşa Football Field - - - 88,18 13,23
Kadıköy Göztepe 60.Yıl Park - 220 470 150 243
Maltepe Altayçeşme Park - 450 950 400 -
Üsküdar Kısıklı Park 300 40 817 6.600 990 TOTAL 740 3.878 4.051 19.573,5 3.556,48 *Information concerns the first 9 revisions. Resource. Directorate of Parks and Gardens, 2011
Table 6 Information on Revision of Public Gardens
No. of Trees No. of Roses Grass Area
Amount of Soil
District Name of Park (Number) (Number) (m²) (m³)
K.Çekmece Sebahattin Zaim University 4 - 7.900 2.687
Fatih Bezmi Alem Foundation University 5 550 3.911 586
Güngören YTÜ Davutpaşa Campus 50 745 9.575 4.150
Fatih FSM Darüşşafaka Religious Vocational High School
- 1.050 1.150 975
Beyoğlu Beyoğlu Religious Vocational High School
- 817 1.000 2.000
TOTAL 59 3.162 23.536 10.389
*Information concerns the first 5 revisions. Resource. Directorate of Parks and Gardens, 2011
Maintenance of Monumental Trees Procedures for the treatment of tree wounds and cleaning and
special maintenance of cavities and decayed parts of trees are conducted within the scope of rehabilitation efforts for trees that have witness the making of history and physically and biologically damaged by reason their age, species and historical position. In addition, such trees are aimed to be kept available for the future generations in a long-lasting and healthy condition through the improvement of their roots and trunks. In 2011, 750 monumental trees were rehabilitated. Within the scope of the Project, the improvement of 2,516 trees was completed. Graph 1. Number of Repaired Monumental Trees (Number)
Environmental Management
Planting Activities In 2011, 72,514 adult trees were planted. Graph 2. Number of Planted Trees
Plantation of Seasonal Flowers and Tulips Continually undertaking the plantation of seasonal flowers and tulips with the aim of creating a greener and more beautiful environment and a more liveable Istanbul, the Metropolitan Municipality enabled the realization of various projects also for the production of boutique flowers and tulips in Istanbul. 78 producers in the villages of Çatalca, Silivri and Şile were given the necessary training and employment opportunities were provided to 350 people by enabling the production of the seasonal flowers and tulips to be planted in Istanbul at these locations. Every year, an average number of 25 million seasonal flowers and 10 million tulip bulbs were planted.
Soil Analysis Laboratory Providing services with modern devices with an extended scope of on-site analyses in line with international norms, the Soil and Analysis Laboratory completed the laboratory accreditation process under TS EN/ISO 17025 and became the first laboratory in Turkey to be accredited in the field of soil and attained an international nature by taking its place among the first ten laboratories of Europe in this field. With the potential to analyse an average number of 3,000 samples from domestic and international sources, the laboratory is also able to perform analyses of residues in soil and plants for organic agriculture, of salts and solutions used for winter applications and of highway paints and foams and dry chemical powders used in fire fighting activities.
Environmental Management 154
Strategic
Target 5.1 Strategic
Target 5.5 Strategic
Target 5.6
ENVIRONMENTAL PROTECTION Disseminating Environmental Protection Practices.
Developing Practices to Prevent Sea Pollution.
Strengthening Cooperation with Stakeholders in Environmental Management.
Cleaning of Main Arterial Roads and Squares
Investments in the environment and cleaning play a considerable
role in the progress of Istanbul towards becoming a more liveable city. 850 of the 1,306 main arterial roads within the borders of 39
districts of Istanbul are being cleaned by sweeping a total area of 3.1
million m² per day with 160 road sweepers directed from 6 centres
and the same roads are washed at certain intervals with 63 multi-
purpose washing vehicles. In this context, barriers located along the
main arterial roads are cleaned by special barrier washing vehicles
and the granite surfaces of squares are cleaned with 2 ground
washing vehicles. Furthermore, manual sweeping is performed by
24 mobile vehicles and 467 personnel. All locations of visual pollution
throughout Istanbul and event venues before and after national or
international organizations are cleaned with the support of the
existing mechanical vehicles, washing vehicles and manual sweeping teams.
Cleaning of Main Roads and Squares, 2011
155
Graph 3. Swept Area per Year (million m²)
Cleaning of Coasts and Beaches
1.668
2007
1.718 2008
1.483
2009
1.114 2010
1.160
2011
Coast and beach cleaning activities are performed throughout the year by 25 teams of 5 members each (by using cranes, hooks, sweepers, etc.) mobilized by double-cabin vans in Marmara Sea, Bosporus and Golden Horn on the both sides of the city within the borders of Istanbul Metropolitan Municipality. The teams conduct cleaning activities in enrockments, tracking areas and seaports in coastal areas.
Beach cleaning activities are performed on the beaches of Istanbul by
12 teams with a total number of 180 seasonal personnel mobilized by double-cabin vans for a period of 5 months (May-September)
Resource. Department of Environmental Protection and Control, 2011 every year. In addition to the personnel working in the cleaning of beaches, 3 beach cleaning machines are also employed in cleaning activities.
Prevention of Sea Pollution
Sea surface Cleaning
Our sea surface cleaning boats perform cleaning operations on the
coasts of Marmara and the Golden Horn and Bosporus region. A
total number of 12 boats, named Ahtapot (Octopus) and Faraş (Dustpan), collect floating waste (plastic bottles, bread, packaging
waste, etc.) from the sea surface in coastal areas every day.
Within the scope of beach cleaning, plants, mussel shells and various types of waste on beach areas are collected by the teams or beach cleaning machinery. Some areas present algae-related problems. Our teams also undertake algae cleaning activities. Graph 5. Amount of Solid Waste Collected from Coasts and Beaches (m³)
52.511 42.632
The waste thus collected is transferred to a higher-capacity vessel, denominated as Süpürge (sweeper), which also performs sea surface cleaning, to be subsequently transported to landfill sites. After heavy precipitation, solid waste transported by streams cause excessive pollution. Solid waste barriers were placed at stream mouths to prevent such pollution.
15.428
15.299
30.657
14.182
27.082
12.900
18.423
24.209
25.116
41,116
35.734
Graph 4. Solid Waste Collection from Sea Surface (m³) 16.000 16.777
5.911
5.720
5.843
European Side Asian Side Total
Resource. Department of Environmental Protection and Control, 2011
2.752 3.327
2007
2008
2009
2010
2011
Resource. Department of Environmental Protection and Control, 2011
Beach Cleaning Activities, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Environmental Management 156
Preparation of Coastal Utilization Plan With the aim of enabling our citizens to make use of the coasts
and of eliminating visual, noise and sea pollution, efforts were put
forth for the “Preparation of Coastal Utilization Plan” to provide for
the anchoring of boats at designated locations and in line with the
specified technique. The aforementioned activity covers all coasts
Istanbul, namely the coasts of the Bosporus and Golden Horn and
coats between Silivri and Gebze in Marmara Sea and between
Karaburun and Şile in the Black Sea.
The coastal utilization plan for Istanbul is prepared in such a
manner as to provide for the most suitable utilization in line with the
relevant national and international standards, laws and regulations.
A comprehensive planning activity was performed for boat
anchoring locations on the both sides of the Bosporus to ensure
the integrated planning of the Bosporus. This activity proposed 13
locations on the European Side and 9 locations on the Asian Side
of the Bosporus as boat anchoring locations and will provide
additional capacity for 1,123 boats in the future. The activities are
on-going through coordination with the Port Authority.
Project on Anchoring Locations for Recreational Boats The project regarding anchoring locations for touristic boats in the
possession of operation certificates obtained from the Ministry of
Culture and Tourism is considered for the area between the
Galatasaray Islet and the coast along the coast extending from the
Arnavutköy border in Kuruçeşme towards Ortaköy. A preliminary
application was filed at the Undersecretariat of Maritime Affairs and
relevant activities are on-going.
Dredging and Deepening of Stream Mouths and Bays The precipitation emerging along streams flowing into the Bosporus,
Golden Horn and Marmara Sea due to rainwater, floods and other
factors prevents water flow by accumulating at the connection points
with the sea and this situation leads to a number of negative
consequences including environmental and visual pollution, foul
odours and harms to natural life. Cleaning and dredging operations
were performed at stream mouths in these areas and the
precipitation was removed from 20 stream mouths and bays and
transported to slurry dump sites in 2011.
Construction of Floating Piers on Istinye and Tarabya Bays Within the scope of the activities concerning coastal planning, the feasibility procedures pertaining to the floating piers to be constructed on İstinye and Tarabya bays were completed as a first step and the auctions for the construction of the floating tiers was held on 08.03.2011 by İSPARK A.Ş. authorized through an IMM Assembly Decision. Construction and erection operations were initiated on İstinye Bay.
Table 7 İSKİ (Istanbul Water and Sewerage Administration) and IMM Stream Mouth and Bay Cleaning Activities per Year
Years 2007 2008 2009 2010 2011
No. of Cleaned Stream Mouths and Bays (Number)
İSKİ 76 59 144 135 119
IMM 17 8 16 23 20
TOTAL 93 67 160 158 139
Amount of Removed Precipitation (m³)
İSKİ 333.830 1.730.624 1.088.727 768.686 1.155.871
IMM 167.060 149.500 28.100 68.730 133.800
TOTAL 500.890 1.880.124 1.116.827 837.416 1.289.671
Resource. Department of Environmental Protection and Control and İSKİ, 2011
Table 8 IBB Stream Mouth and Bay Dredging Activities
European Side Asian Side
Districts Name of Stream Mouth or Bay
Amount of Removed Precipitation (m³)
Districts Name of Stream Mouth or Bay
Amount of Removed Precipitation (m³)
Beyoğlu Kasımpaşa Motorboat Port
50 Beykoz Küçüksu Stream
1.150
Bakırköy Ayamama 20.000 Beykoz Çubuklu Stream
1.100
Beşiktaş Kabataş 200 Beykoz Tokatköy Stream
6.000
Eyüp Haliç 70.000 Maltepe Çamaşırcı Stream
500
Eyüp İslambey Stream 1.400 Kadıköy Kurbağalı Stream
4.000
Eyüp Alibeyköy Stream 8.000 Kadıköy Seyitahmet Stream
4.000
Kağıthane Sadabat Stream 2.600 Üsküdar Çengelköy Bekar Stream
50
Küçükçekmece Küçükçekmece Canal
10.000
Küçükçekmece Menekşe Canal 1.600
Küçükçekmece Sazlıdere (Yarımburgaz)
1.500
Sarıyer Çayırbaşı Stream 100
Sarıyer Sarıyer Stream 50
Zeytinburnu Çırpıcı Stream 1.500
European Side - Total 117.000 Asian Side - Total 16.800
Resource. Department of Environmental Protection and Control, 2011
r
e
A
ğ
z
ı
Activities for Pollution Prevention through Intervention in Sea Accidents The necessary boats, outfits and equipment are kept available
to prevent the spread of any petroleum or petroleum derivatives
in the sea in the event of any accident in our seas.
The Polis-1 boat belonging to Istanbul Sea Police at Haliç Fener sank on 25.12.2011. Excessive accumulation of oil was observed on the sea surface and an emergency intervention was performed to eliminate pollution by extending a 105-m sorbent barrier.
As a result of the improvement of coal quality and more widespread use of natural gas, the average limit of 20 pg/m² per year as specified in the relevant European Union Directives was observed and consistently complied with in sulphur dioxide concentrations. In 2011, the average sulphur dioxide concentration for the whole of Istanbul was measured to be 6 pg/m³. Graph 6. Sulphur Dioxide and Particulate Matter Values per Year (|ɥg/m³)
Analysis-Testing of Seawater 89 points were identified as bathing areas throughout Istanbul
and sampling is performed from all of these points at varying
intervals between May and September (in the summer season)
and from 9 beaches operated by our Department in the winter
season every month depending on the weather conditions and
the samples are made subject to microbiological analyses in line with the principles laid down by the Regulation on the Quality of
Bathing Waters.
13
2007
56
7
2008
58
10
2009
54
6
2010
51
6
2011
49
59 of the 89 sampling points are beaches and the remaining 30
are areas used by the public for swimming
The performance of seawater quality analyses in line with the Regulation on the Quality of Bathing Waters is under the authority of the Provincial Directorate of Health and these analyses determine the suitability of our beaches for bathing.
In 2011, 15 analyses were performed in total from 9 points.
Air Quality
Measurement of Air Quality
Resource. Department of Environmental Protection and Control, 2011
For particulate matter (PM10) concentrations, the limit value of
50 pg/m³ as specified in EU standards was accepted as the
governing parameter. In 2011, the average particulate matter for
the whole of Istanbul was measured to be 49 pg/m³.
Improvement of Environmental Consciousness The objective of environmental consciousness-raising activities is
to ensure that the subject matter of environment is addressed
effectively with the aim of building environmental consciousness
by the end of 2011 to enable the participation and raise the
awareness of the public in the elimination of environmental
problems.Istanbul Metropolitan Municipality conducted activities both to prevent the movement of illicit and low-quality coal into the city
and its utilization therein and to disseminate the use of natural
gas as a clean fuel in its efforts to contain air pollution. The
polluted air that historically settled on Istanbul specifically during
winter months became a thing in the past with the more
widespread use of natural gas.
. Air quality measurements are performed constantly and
instantaneously in 12 areas of Istanbul with 45 measurement
devices in compliance with the European Union norms and the
measurement data are shared with the public.
Istanbul air quality data are collected with 12 stations in total, namely 11 fixed and 1 mobile stations, are shared with the public every day at the air quality link featured at the Internet address of http://www.ibb.gov.tr. In addition, these data are also published and updated hourly at the Internet address of the Ministry of Environment and Forestry (http://www.havaizleme.gov.tr) within the framework of the protocol signed with the Ministry in 2007.
157
Environmental Consciousness Trainings, 2011
Environment and Recycling Training Environment and recycling trainings delivered at schools in line with the “Project on the Separate Collection of Packaging Waste at the Source” address the properties of glass, metal, plastic and paper/carton domestic packaging waste, their harms to the environment and human health and their recycling by separation at the Resource. In addition, 21,515 students were outreached with seminars, brochures and booklets in 2011 within the scope of environmental consciousness-raising activities for the public. Graph 7. Environment and Recycling Trainings at Schools
Environmental Management 158
.
in Aydınlı (Tuzla), Hekimbaşı (Ümraniye) and Küçükbakkalköy
(Kadıköy) on the Anatolian Side and savings in fuel, manpower and
time were attained by performing the transportation operations with
less vehicles. Furthermore, transportation in semi-trailers enables the
transportation of 72 m³ solid waste to landfill site at once, which, in
turn, increases the solid waste reception capacities of existing
transfer stations and significantly reduces the number of vehicles in traffic. In addition, efforts are on-going to increase the number of
transfer stations. Transfer stations on the European and Anatolian
sides admit 8,181 tonnes and 4,642 tonnes of solid waste in average
every day, respectively.
Table 9 Information on Solid Waste Transfer Stations
Name of Fac.
Planned Capacity (Day/Ton)
Actual Capacity (Day/ton)
Distance to Number of Landfill (km) Semitrailers
(Number)
Baruthane
Yenibosna Halkalı Hekimbaşı Küçükbakkalköy Aydınlı
Silivri
1.500
2.500 2.500 1.500 750 1.500 800
2.000 2.800
3.300
1.750
1.319 1.400 300
25 42
41
45 46 56
98
14 21 25 16 14 15
5
Resource. Department of Environmental Protection and Control, 2011
Solid waste collected in Istanbul and transported to transfer centres
are stored and disposed of at Şile/ Kömürcüoda Landfill Site on the
Asian side and at Eyüp/Odayeri Landfill Site on the European side.
The daily storage capacities of Odayeri Landfill Site and
Kömürcüoda Landfill Site are 9,378 and 5,208 tonnes, respectively.
Strategic Target5.
WASTE MANAGEMENT Ensuring Further Effectiveness in Waste Management.
Table 10
Collection, Storage and Disposal of Waste Collection, Transfer and Disposal of Domestic Solid Waste
In line with Article 7 of the Metropolitan Municipality Law No. 5216,
the Metropolitan Municipality is held responsible for rendering
services with relation to the reutilization, storage and disposal of solid
waste and debris and establishing, operating or delegating the
establishment or operation of facilities for this purpose,
Graph 8. Amount of Domestic Waste Stored at Landfill Sites (thousand
tons)
except for the collection of solid waste at the source and its transport
to the relevant transfer station. Moreover, the collection of domestic waste is entrusted with district municipalities. 14,513 tonnes of solid
waste is collected on average in all districts of Istanbul.
Environmental pollution was prevented through the transportation of
waste from solid waste transfer stations in Yenibosna (Bahçelievler),
Baruthane (Şişli) and Halkalı (Küçükçekmece) on the European Side
and
2011 Odayeri Kömürcüoda
Total Area 266 ha 233 ha
Laid Area 94 ha 50 ha
Total Storage 41,5 million tons 18,8 million tons
Estimated Life 2028 2030
Resource. Department of Environmental Protection and Control, 2011
Treatment of Leachate The high pollution load of leachate in Landfill Sites is eliminated through physical, chemical and anaerobic methods by nitrification and denitrification ponds of the membrane treatment system, followed by ultrafiltration and nanofiltration membrane systems.
Graph 9. Amount of Waste
Collected from Vessels (m³)
92.229 107.058
74.220
134.445
95.031
92.225
96.699
111.057
117.141
93.898
Table 11 Data on Leachate (m³) Treated Amount (m3)
Facility Capacity (m³/day) 2008 2009 2010 2011 TOTAL
Odayeri
Kömürcüoda
TOTAL
3.000 2.000
101.326 39.628 140.954
220.772 507.550 487.561 260.045 257.651 266.308
480.817 765.201 753.869
1.317.209 823.632 2.140.841
8.435
9.570
14.560
12.827
15.315
9.189
9.371
11.653
Resource. Department of Environmental Protection and Control, 2011 2007 2007
2008 2008
2009 2009
10.987 2010
11.590 2011
Resource. Department of Environmental Protection and Control, 2011
Leachate Collection Pond, 2011
Management of Excavated Waste and Construction/demolition waste The following table specifies statistical information featuring the region-based capacity analysis of excavated waste disposed at final storage sites and permitted sites (Project-Based Storage Sites) for the purposes of reuse and recovery of soil in 2011.
Table 13 Amount of Disposed and Recovered Excavated Soil/Construction/demolition waste per Year
Current
Waste Collection from Vessels
Amount of Disposed
Excavated Soil
Amount of Disposed
Construction/demolitio
n waste
Amount of Recovered
Meas. Tho. Ton Ton
2007 18.354 4.577
2008 16.796 4.439
2009 16.257 4.258
2010 24.100 5.361
2011 47.709 5.680
Total 126.215 27.133
Within the framework of the Regulation on Waste Collection from
Vessels and Waste Control, Marpol Annex-I Petroleum-Derived
(sintine water, slob, sludge, dirty ballast, waste oil, etc.) waste
Excavated Soil Amount of Recovered
Ton 1.389.986 102.421 175.540 34.356 35.996 1.738.299
Annex-II poisonous liquids, Annex-IV effluent and Annex-V garbage
waste are collected by 9 rented and 2 Department-owned licensed
waste collection vessels.
Construction Waste Admin.
Sanction
Ton
Number MillionTL
- - -
12.819
712 16
77.826
1.056 28
73.200
1.482 55
116.952
887 45
280.797
4137 144
Resource. Department of Environmental Protection and Control, 2011
-
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ACTIVITY REPORT
Waste collection services are provided by waste collection vessels in line with the pricing tariff as specified in the “Communiqué on Prices and Principles to be applied within the Framework of the Regulation on Waste Collection from Vessels and Waste Control”. Table 12 Amount of Waste Collected from Vessels (m³)
Measurement Unit
2007 2008 2009 2010 2011
Waste Collected Vessels
Number 4.585 5.978 5.470 4.361 4.824
Amount of Collected Waste
m³
92.229 134.445 119.535 117.057 117.141
Resource: Department of Environmental Protection and Control, 2011
Annex-IV Effluent (m3)
Annex-V Garbage (m3)
Annex-I Petrol Total Derivatives (m3)
Amount of Waste Collected from Vessels (m3)
Table 14 2011 Capacity Analysis of Excavated Soil and/or Construction/demolition waste Storage Sites
Storage Site Capacity at the Beginning of 2011
Newly Permitted Capacity of Storage Site in 2011
Amount of Disposal at Storage Site in 2011
Remaining Capacity at Storage Site at the End of 2011
Distribution Ratio (%)
Final Storage Sites
7.479.846
9.143.049 15.211.643 1.411.252,16 4
Project-Based Storage Sites
21.930.709 22.864.343 12.852.305 31.942.747,12 96
TOTAL (m³) 29.410.555
32.007.392 28.063.948 33.353.999 -
TOTAL (ton) 49.997.944
54.412.567 47.708.712 56.701.799 -
Resource. Department of Environmental Protection and Control, 2011
159
Environmental Management 160
Graph 10. Breakdown of Excavated Soil Disposed of at
Excavated Soil and Construction/Demolition Waste Storage
Sites per Year (m3)
28.063.948 14.176.646 9.563.011
2009 2010 2011 Resource. Department of Environmental Protection and Control, 2011
Collection and Inspection of Hazardous Waste
Medical Waste In 2011, 18,802 tons of medical waste was collected from 252
healthcare institutions with capacities of more or less than 20
beds throughout Istanbul. Regularly collected medical waste is
disposed of by incineration at the medical waste incineration
facility located in Kemerburgaz-Odayeri.
At the medical waste incineration facility with a capacity of 24
tons/day, medical waste is disposed of by incineration at 1000˚C to 1200˚C and as a result of incineration; they are reduced by
95% in volume and 75% in mass. The ashes of waste incinerated
at the Medical Waste Disposal Facility are at the landfill site, but
separately from other types of waste. Electrical energy is
generated during medical waste disposal at the incineration
facility. The energy generated through a turbine generator with an
approximate capacity of 0.5 MW is utilized both within the facility
itself and by the surrounding administrative buildings.
Graph 12. Amount of Collected Medical Waste (ton)
Waste Batteries
Throughout Istanbul, waste battery management activities
are performed by TAP (Portable Battery Producers’ and
Importers’ Association), which is the body authorized by the
Ministry of Environment and Forestry for the separate
collection, transportation, recovery and disposal of waste
batteries, in coordination with Istanbul Metropolitan
Municipality.
Waste batteries are accumulated in special boxes and cans
12.700
2007
13.267 2008
15.500 2009
17.316
2010
18.802
2011
and collected by vehicles. The collected materials are disposed by burial into concrete and sealed chambers constructed at
the landfill site. Separately collected at the source, batteries
are disposed of at special, impermeable waste battery
storerooms designated specifically for batteries and located in
Kemerburgaz and at the Overground Industrial Storage Site commissioned and put into service by İSTAÇ A.Ş. in Şile,
Istanbul. Thus, the batteries are prevented from causing any harm to the environment. The collection, transportation and disposal of waste batteries are conducted in all districts of Istanbul as of 2011.
Graph 11. Amount of Stored Waste Batteries (ton)
288
Resource. Department of Environmental Protection and Control, 2011 Separate Collection of Packaging Waste at the Source For the purpose of preventing the direct and indirect transfer of packaging waste in such a way as to harm the environment and of enabling its
recovery for the economy, packaging waste including plastic, glass,
metal, paper/carton or composite waste is accumulated and collected at
the source (residence, industrial sites, businesses, schools, hospitals, etc.)
and transported separately from other domestic waste and its sorting and
recycling project is undertaken by İSTAÇ A.Ş. Within the scope of this
project, protocols have been signed with 26 districts until now and
preparatory efforts have been initiated for the implementation plan.
Protocol negotiations are on-going with other districts.
Graph 13. Amount of Packaging Waste Sorted and Collected at the Source (ton)
2007
185
159 2008
2009
245 251
2010
2011
11.685
2007
28.606
2008
2009
50.473
91.090
122.814 2011
Resource. Department of Environmental Protection and Control, 2011 2010
161
Recovery In line with the global trend concerning the recovery of waste, provision is made for the maximum recovery of waste and disposal of waste with minimum harm to the environment and contributions are provided to the economy at the same time.
Composting of Organic Waste Compost is a soil-improving material with high organic value as a difference from fertilizer. Fertilizer is obtained from this material through the injection of nitrogen and phosphor. Compost increases the cavity volume of the ground and soil, enables
Energy Generation from Landfill Gas The gases generated by wild storage sites from solid waste are collected by special pipes through an active collection system and thus disposed of without rendering uncontrolled gases harmful to the environment and with a reduced risk of explosion. For the healthy collection of methane-containing landfill gas generated by storage sites and for the generation of energy from such collected gases, 2 LFG (Landfill Gas) facilities with an installed capacity of 24 MW in total were established in Odayeri (16 MW) and Kömürcüoda (8 MW) landfill sites.
Graph 16. Electrical Energy Generated from Landfill Gas (MWh)
it to be better aired and more easily processed, increases the
water-holding capacity and organic material value of soil and
provides for the more effective utilization of nutrients. The facilities
established in this context compost and recover organic waste
generated at fruit and vegetable sale areas, marketplaces, parks,
gardens and kitchens.
Graph 14. Compost (0-15 mm) Generation Data per Year (ton)
25.292
3.225 2007
2.474 2008
70.895 2009
116.960
2010
114.262
2011
2007
20.360
2008
10.450 2009
15.232 2010
18.238 2011
Resource. Department of Environmental Protection and Control, 2011
Recovery of Marine Waste Petroleum-derived waste is discharged to Haydarpaşa Waste Reception
Facility for dewatering; poisonous liquid waste to licensed disposal
facilities; and waters rendered compliant to discharge criteria upon being
sorted from effluent and petroleum-derived waste and chemically treated
to the İSKİ sewerage system. Garbage waste is transferred to
Resource. Department of Environmental Protection and Control, 2011 terrestrial transfer stations or landfill sites. Haydarpaşa Waste Reception Facility dewaters petroleum and petroleum-
driven waste (sintine water, slob, sludge, dirty ballast, waste oil, etc.). Our goal is to ensure that marine pollution is contained and petrol and petroleum-driven products generated as a result of this process are recovered through control attained
by this facility on vessel waste.
Graph 15. Data on Compost Generation Facilities (ton)
153.680 153.680 53
Graph 17 . Amount of Petroleum-Driven Waste and Amount Submitted
to Recovery upon Dewatering (m³)
107.058
18.238 18.238
18.724
18.724
Material over 15 mm (ton)
74.220
95.031 96.699 93.898
Compost Produced at 0-15 mm (ton)
Waste Received by Composting Facility (ton) Resource. Department of Environmental Protection and Control, 2011
3.275 2007 Pet.-Derived Waste (m3)
14.525 2008
10.206
2009
10.701
2010
15.675 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ACTIVITY REPORT Amount sent to Dwatering and Recovery (m3)
Resource. Department of Environmental Protection and Control,
Environmental Management 162
Recycling Recycling is the recovery of all types of collected waste for the economy through sorting or separate collection at the Resource. In this scope, recycling into the economy is ensured through the sorting of packaging waste including plastic, glass and paper and the crushing of construction waste at crushing facilities.
Recycling of Packaging Waste
The recycling of packaging waste is planned by İSTAÇ,
to which the relevant authority was transferred by the
Metropolitan Municipality. Within the scope of this project,
relevant protocols were signed with district municipalities and a
WDF (Waste-Derived Fuel) Facility with a capacity of 20-25 tons/hour was established in 2009 with the aim of establishing a
facility to granulate recycled plastics obtained from the sorting
section of separate collection at the source, composting and .
recycling facility and to utilize non-recyclable waste as
alternative fuel at cement factories. This facility is the first steps
for the shift to a thermal system. The amount of waste-derived
fuel generated in 2011 is 8 tons in average per day or 2,910
tons per year.
Graph 18. Amount of Packaging Waste Recycled through
Manual Sorting (ton)
3.004 2006
5.590
2007
3.538
2008
8.454
2009
7.447
2010
5.896
2011
Resource. Department of Environmental Protection and Control, 2011
Recycling of Electronic Waste The Sustainable Management of Istanbul’s Local Electronic Waste Project (SMILE) was a project partially financed by the European Union and led by Istanbul Metropolitan Municipality. The Project commenced on 12.03.2007 and was completed on 14.09.2009. However, as the project is of a sustainable nature, Istanbul Metropolitan Municipality continues with the project through its own resources. The workshop established in the Edirnekapı region within the scope of the project collects computers and peripherals; repairs and recovers those suitable for repair; recovers those suitable for recovery; and inactivates and disposes of through decomposition those not suitable for either repair or recovery. Repaired and restructured computers are distributed to
schools in need of such equipment, charity organizations,
foundations and those in need. Within the scope of the project,
a total number of 4,310 electronic waste units were collected in
2011. 366 of these were recovered and 3,964 recycled.
Environmental Management 162
WATER AND WASTE WATER MANAGEMENT Istanbul Metropolitan Municipality endeavours to satisfy the current and prospective infrastructure needs of the city by providing waste water, rainwater, Stream Rehabilitation and drinking water provision services in a planned, efficient and economical manner. Significant investments were realized in the past to satisfy the water need of Istanbul in sufficient amounts and at high quality, while today, investment and services in line with the same goals are sustained with determination.
Table 15 Data on Drinking Water and Waste water
Population Served
persons
13.6 million
Total Area of Service km² 5,461 No. of Subscribers Number 5.1 million Length of Water Grid km 17,348 Water Distribution line (0400 mm and Higher) km 1,948 Length of Canal Grid km 13,779 Capacity of Water Sources m³/year 1.353 million Amount of Water Annually Provided to the City (2011) m³ 824 million Average Amount of Water Provided to the City (2011) m³/day 2,257,000 Drinking Water Treatment Facility Number 17 Waste water Treatment Facility Number 38 Amount of Treated Waste water (2011) m³/year 1.073 Million
Resource. ISKI, 2011
Table 16 Investments
Unit 2007 2008 2009 2010 2011 Drinking Water Grid km 886 1.275 520 78 291
Drinking Water Distribution Line km 178 137 54 57 30
Drinking Water Storage m³ 30.000 56.000 10.000 20.000 -
Drinking Water Elevation Centre Number 4 10 4 7 -
Drinking Water Treatment Facility
m³/day 17.000 4.320 17.280 -
Waste water Grid km 1.170 811 254 260 480
Stream Rehabilitation km 12,7 8,4 1,5 0,9 3,17
Resource. İSKİ, 2011
Provision and Distribution of Drinking Water The investment services necessary to satisfy the drinking water need of
Istanbul are undertaken by İSKİ. Investments that are required to ensure
an uninterrupted and healthy supply of water to People of Istanbul are
realized after the completion of relevant projects. These investments
include dams, regulators, water collection structures to improve water
resources; treatment facilities to secure the supply of water collected in
dams at drinking standards; distribution lines to transmit treated or unprocessed water; drinking water grids to distribute water to the whole of
the city; storage tanks and elevation centres, as well as energy
transmission lines, to ensure water distribution, the necessary pressure
and the balance in peak oscillations; and relevant service buildings.
163
Graph 20. Amount of Clean Water Supplied to Istanbul per Year Graph 19. Length of Existing Distribution Line (km) (million m3)
1.572
1.708
1.763
1.820
1.948
714
718
724
778
824
2007
2008
2009
2010
2011
Resource. İSKİ,2011
2007
2008
2009
2010
2011
Resource. Department of Environmental Protection and Control,, 2011
Table 19
Existing Drinking Water Treatment Facilities
Name of Facility
Ömerli (Orhaniye) Ömerli (Orhaniye) Capacity Addition Ömerli (Muradiye) Ömerli (Osmaniye) Ömerli (Emirli -Yavuz Sultan Selim) Kağıthane Çelebi Mehmet Han Kağıthane (Yıldırım Beyazıt Han) Büyükçekmece Elmalı İkitelli (Fatih Sultan Mehmet Han) İkitelli (II. Beyazıt Han) Taşoluk Drinking Water Other TOTAL
Year of Rollout
1972 1995
1995
1997
2001
1972
1996
1989
1994
1998
2002
2006
Capacity (million m3/year) 300.000 200.000
320.000
220.000
500.000 378.000 350.000
400.000 50.000 420.000
420.000 50.000 67.600
3.675.600
2011 Average (m
/day)
960.557
489.055
284.762
21.651
445.445
22.171
33.208 2.256.849
Resource. İSKİ, 2011 Resource. İSKİ, 2011
Table 18 Existing Drinking Water Grid
Type of Piping Length (m) Ductile Font Piping 16.072.783
Others 1.274.858 TOTAL 17.347.641
Resource. İSKİ, 2011
Kağıthane Drinking Water Treatment Centre, 2011
Table 20 Completed Drinking Water Works
Title of Work Remarks
Terkos Dam, 2011 European 8th Part Miscellaneous Pot. Wat. Cons. Total 103,804 m DF and steel piping was installed. Resource. İSKİ, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Table 17 Existing Water Sources Name of Facility Year of Rollout Capacity (million
m³/year) Elmalı I and II Dams 1893-1950 15 Terkos Dam 1883 142 Alibeyköy Dam 1972 36 Ömerli Dam 1972 220 Darlık Dam 1989 97 Büyükçekmece Dam 1989 100 Yeşilvadi Regulator 1992 10 Istrancalar (Düzdere, Kuzuludere, Büyükdere, Sultanbahçedere, Elmalıdere)
1995-1997 75
Şile Caisson Wells 1996 30 Kazandere Dam 1997 100 Sazlıdere Dam 1998 55 Pabuçdere Dam 2000 60 Yeşilçay Regulator 2004 145 Melen 2007 268 TOTAL 1.353
Environmental Management 164
Table 21 On-Going Portable Water Investments Title of Work Remarks
Storeroom Organization Construction around Istanbul Supply Construction for Istranca Streams European Phase IX Miscellaneous Drinking Water Construction European Phase X Miscellaneous Drinking Water Construction European Phase XI Miscellaneous Drinking Water Construction European Phase XIV Miscellaneous Drinking Water Construction European Phase XVII Miscellaneous Drinking Water Construction Construction of European Side İSKİ Service Buildings (1) Construction of European Side İSKİ Service Buildings (2) Asian Region Miscellaneous Drinking Water Construction (7) Asian Region Miscellaneous Drinking Water Construction (8) Asian Region Miscellaneous Drinking Water Construction (9) Asian Region Miscellaneous Drinking Water Construction (10) Asian Region Miscellaneous Drinking Water Construction (11) Asian Region Miscellaneous Drinking Water Construction (12) Melen Project 2nd Stage Distribution Line Construction
Kağıthane and Paşaköy storage buildings are under construction. Securing of the Istranca distribution line route and culvert, bridge, sustaining wall works. Working location was delivered. 49,292 m drinking water grid line was installed in total. Relay elevation centre works are on-going. The construction of Bayramtepe prefabricated service building was completed. 103,135 m drinking water grid line was installed in total. 21,846 m drinking water grid line was installed in total. The construction of Selimpaşa storeroom was initiated. The construction of Ortaköy and Kavaklı storerooms will be initiated. Basic production works for Arnavutköy service building was completed and trim works are on-going. Ferro-concrete production works were completed for the construction of Büyükçekmece Administrative building and trim works are on-going. The construction of Sultangazi service building is on-going. The construction of Kağıthane service building will be initiated. 65,739 m drinking water grid line was installed in total. 45,172 m drinking water grid line was installed in total. 1,869 m drinking water grid line was installed in total. The construction of Tufankoru water storage facility is on-going. Reşadiye and Doğancalı water storage facilities will be constructed. 1,316 m drinking water grid line was installed in total. The construction of Bucaklı and Ağva water storage facilities is on-going. Şuayipli, Şile Garaj water storage facilities will be constructed. 5,610 m drinking water grid line was installed in total. 16,074 m steel distribution line piping of 03000 mm was installed in total.
Construction of Melen Project 2nd Stage Distribution Line, Water Storage Facility, Elevation Centre, Switchyard and Environmental Organization
10,100 m steel pipeline of various diameters will be constructed. Water collection structure, sedimentation pond, water transmission canal, switchyard, 1 elevation centre of 8+2 group, Construction of 1 30.000 m³ Melen elevation storage facility, landscaping works, discharge lines of various diameters, line valves and their champers and other artistic works will be constructed. The working location was delivered.
Resource. İSKİ,2011
Waste water and Stream Rehabilitation Activities
Ataköy Waste water Treatment Centre, 2011 Paşaköy Waste water Treatment Centre, 2011
Table 22 Existing Channel Grid Data
Type of Piping Length (m) Eco-friendly Channel Grid 12.841.982
Eco-destructive Channel Grid 937.459 TOTAL 13.779.441
Resource. İSKİ, 2011
165
Table 23 Waste water Treatment Facilities
Name of Facility Year of Rollout Capacity (m³/day) Total Amount of Waste water
Treated in 2011 (m³/day)
Total Amount of Waste water Treated in 2011
(m³/year) Yenikapı Waste water Pre-treatment Facility 1988 864.000 717.083 261.735.300
Üsküdar Waste water Pre-treatment Facility 1992 77.760 27.895 10.181.580
Baltalimanı Waste water Pre-treatment Facility 1997 625.000 481.682 175.814.000
Büyükçekmece Waste water Pre-treatment Facility 1998 155.120 74.051 27.028.516
Terkos Waste water Advanced Biological Treatment Fac. 2000 1.730 1.465 534.786
Küçükçekmece Waste water Pre-treatment Facility 2003 354.000 152.511 55.666.472
Kadıköy Waste water Pre-treatment Facility 2003 833.000 451.343 164.740.166
Küçüksu Waste water Pre-treatment Facility 2004 640.000 220.320 80.416.930
Bahçeşehir Waste water Biological Treatment Fac. 2004 7.400 7.833 2.858.900
Çanta Waste water Biological Treatment Fac. 2006 1.600 2.063 752.814
Gümüşyaka Waste water Biological Treatment Fac. 2007 1.700 3.104 1.132.935
Çatalca Akalan Village Waste water Biological Treatment Fac. 2008 200 315 114.971
Çatalca Belgrat Village Waste water Biological Treatment Fac. 2008 50 58 21.217
Çatalca Örencik Village Waste water Biological Treatment Fac. 2008 250 175 63.933
Kumbaba Waste water Pre-treatment Facility 2008 46.000 11.847 4.324.014
Ömerli Waste water Biological Treatment Fac. 2008 500 474 172.849
Kömürlük Waste water Biological Treatment Fac. 2008 125 173 63.207
Yeniköy Waste water Biological Treatment Fac. 2008 200 85 30.848
Paşabahçe Waste water Pre-treatment Facility 2009 575.000 29.208 10.660.830
Paşaköy Waste water Advanced Biological Treatment Fac. 2000 (1. Stage) 2009 (2. Stage)
100.000 123.405 45.042.850
Oruçoğlu Artificial Wetland Treatment Fac. 2009 125 181 65.997
Tuzla Waste water Biological Treatment Fac. 1998 (1. Stage) 2009 (2. Stage)
150.000 100.000 308.608 112.641.853
Çatalca Çanakça Village Waste water Biological Treatment Fac. 2010 500 389 141.907
Çatalca Örcünlü Village Waste water Biological Treatment Fac. 2010 250 144 52.696
Ataköy Waste water Advanced Biological Treatment Fac. 2010 400.000 320.808 117.094.884
Çatalca İzzettin Village Biological Treatment Fac. 2010 500 652 138.094
Çatalca Başakköy Biological Treatment Fac. 2010 250 172 62.894
Çatalca Kestanelik Biological Treatment Fac. 2010 500 476 173.890
Öğümce Village Waste water Biological Treatment Fac. 2010 200 31 11.296
Şile Ağva Advanced Biological Treatment Fac. 2010 2.000 2.565 936.192
Sahilköy Waste water Biological Treatment Fac. 2011 500 100 36.599
Çatalca İhsaniye Biological Treatment Fac. 2011 500 204 74.443
Çatalca Oklalı Village Biological Treatment Fac. 2011 500 150 55.000
Çatalca Yazlık Village Biological Treatment Fac. 2011 250 151 50.000
Sile Karakiraz Village Biological Treatment Fac. 2011 125 - -
Sile Koçullu Village Biological Treatment Fac. 2011 500 - -
Sile Kervansaray Village Biological Treatment Fac. 2011 500 - -
Sile İmrenli Village Biological Treatment Fac. 2011 250 -
Total 5.041.085 2.939.721 1.072.892.863
Resource: İSKİ, 2011
Table 24 Completed Waste water Investments
Title of Work Remarks
Asian Region 1st Stage Collector Construction Until today, 89.930 m of waste water channel with a diameter of 0300-0600 mm and 4,887 m of waste water channel with a diameter of 0800-01400
mm were constructed, as well as 2,320 m of rainwater channel, with the total length of channels amounting to 97,135 m.
Beylerbeyl-Küçüksu Waste water Tunnel
Construction
Excavation for 166 m of branch duct was completed. A concrete plant was established. The segment workshop was completed and 6220 segments
were manufactured with the segment moulds. Efforts were completed for the provision of the necessary team-equipment, electricity, etc. for TBM.
Excavation for 166 m of branch ducts was completed. 566 m were completed for the main tunnel. Cancellation decision was obtained with the
decision dated 07/01/2011 and No. 2011/11 of the Board of Directors.
Gürpınar Waste water Tunnel Construction 620 m of branch duct and 5,212 m waste water tunnel, 1 branch duct shaft and 2 main tunnel shafts were constructed.
Construction of Kavacık-Paşabahçe-Beykoz
Waste water Tunnel and Connections
The manufacturing of 18 shafts along the main tunnel and branch ducts except for 1 branch duct shaft. The Beykoz-Paşabahçe branch was rolled out.
Excavation for 7,357 m of tunnel was completed. Excavation was performed for 1,312 m of branch duct and the second lining of the 1,312 m of
branch duct was completed.
European Side 1st Stage Miscellaneous Waste
water Treatment Facility
With this project, the waste water from villages located at Büyükçekmece and Terkos basins in Çatalca region will be rehabilitated and treated.
Resource. İSKİ, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Environmental Management 166
Table 25 On-Going Waste water and Stream Rehabilitation Investments
Title of Work Remarks
Asian Side 4th Stage Miscellaneous Waste water Channel, Rainwater Channel and Stream Rehabilitation Construction
Until today, the construction of 16,898 m of waste water and rainwater channel was completed and relevant works are on-going.
European Side 2007 5th Stage Waste water Channel and Rainwater Channel and Stream Rehabilitation Construction
Within the scope of this work, 8,352 m of concrete, reinforced concrete and CTP piping was installed and works are on-going at Ayamama Stream, E5 Çobançeşme Junction and Fidanlık Estate.
Büyükçekmece Basin Miscellaneous Waste water Channel, Rainwater Channel and Stream Rehabilitation Construction
Since the commencement of works, construction of 16,881 m waste water and rainwater channel and manufacturing of 82 me of pipe jacking were completed.
Riva Basin 1st Stage Waste water Channel, Rainwater Channel, Stream Rehabilitation and Treatment Facility Construction
Since the commencement of works, 27,213 m of waste water channel construction was completed and relevant works are on-going.
Asian Side 5. Stage Miscellaneous Jack Piping Construction
Works are planned for the construction of 5,980 m of pipe jacking and 1,877 m of HDPE piping, as well as 16,143 m of reinforced concrete piping on (Beykoz) Küçüksu, Üsküdar and Kadıköy Basins on the Asian side of Istanbul.
Asian Side 6. Stage Miscellaneous Jack Piping Construction
Until today, the construction of 843 m of channel was completed and relevant works are on-going.
Asian Side 7. Stage Miscellaneous Waste water and Rainwater Channel Construction
Since the commencement of works, 17,821 m of waste water and rainwater channel construction was completed and relevant works are on-going.
Asian Side 8. Stage Miscellaneous Waste water and Rainwater Channel Construction
6,716 m of waste water and rainwater channel construction was completed and relevant works are on-going.
European Side 2. Stage Waste water Tunnel Construction
Within the scope of the work, the excavation for the S7, S6, S5, S4, S3, S2, S1 and B1 shafts was completed. The tail tunnel was completed. A tunnel with an internal diameter of 6,089 m was manufactured.
European Side 3. Stage Waste water Tunnel Construction
Within the scope of the works, excavation and reinforced concrete works for one elevation centre, one water collection structure were completed. Excavation of 4,250 m of tunnelling + 1 lining and 2nd lining of 2,686 m tunnelling were completed. 700 m of pipe jacking was completed.
European Side 12. Stage Miscellaneous Waste water and Rainwater Channel Construction
148,199 m of channel construction was completed.
European Side 1. Region 2011 1.Stage Miscellaneous Waste water and Rainwater Channel Construction
Within the scope of the works, 2,497 m of jack piping, 71,471 m of waste water channel, 14,100 m of rainwater channel and 1,342 m of Stream Rehabilitation are planned.
European Side 2007 4. Stage Miscellaneous Waste water and Rainwater Channel Construction
Until today, manufacturing of 35,104 m of piping with a diameter of 0 300- 0600mm and 5,487 m of piping with a diameter of 0600-02000mm was completed and relevant works are on-going.
European Side 4. Stage Miscellaneous Waste water Collectors and Grid Construction
18,658 m of waste water and rainwater channel and 1,927 m of Stream Rehabilitation and 1437 m of jack piping were completed and relevant works are on-going.
European Side 2007 3. Stage Miscellaneous Waste water and Rainwater Channel Construction
Until today, 77,200 m of waste water channel and 12,000 m of rainwater channel were completed.
European 1. Region Villages Miscellaneous Grid Construction
The manufacturing of 74,707 m of waste water grid, 10,955 m of waste water collectors and 459 m of jack piping was planned.
European Side 1. Stage Waste water Tunnel Construction
Manufacturing of 680 m of branch duct, 10,201 and 2nd lining of 7,720 m of tunnelling were completed.
European Side 4. Stage Waste water Tunnel Construction
Excavation of 6,296 m of tunnelling and manufacturing of 636 m of branch duct were completed.
Firuzköy Waste water Tunnel Construction 848 m of waste water collectors, 3,675 m of waste water tunnelling and excavation of 4 shafts and 264 m of branch duct were completed.
European Side 2010 1. Stage Waste water and Rainwater Channel Construction
Until today, the construction of 5,228 m of waste water channel was completed and relevant works are on-going.
European Side 2010 2. Stage Waste water and Rainwater Channel Construction
Until today, the construction of 14,430 m of waste water channel was completed and relevant works are on-going.
Ambarlı Basin Miscellaneous Collector and Grid Construction
Works are planned for the construction of waste water channels and their prefabricated reinforced concrete examination chimneys, connections and conventional tunnelling of an internal diameter of 03600 m for the districts of Avcılar, Beylikdüzü, Esenyurt and Bahçeşehir.
Çanta (Silivri) Waste water Tunnel, Collectors and Grid Construction
Within the scope of the works in question, works are planned for the construction of a total length of 70,000 m of waste water and rainwater channel construction and their chimneys and connections in the district of Silivri.
Çanta Basin Miscellaneous Waste water Collectors Grid Connections Construction
Within the scope of the works, 61,022 m of waste water grid and collector and 260 m of jack piping were planned to be constructed in the district of Silivri.
Gürpınar and Çanta Waste water Tunnel Construction
Within the scope of these works, 6,016 m of waste water tunnelling and 6 tunnel shafts are planned to be constructed. Relevant works are on-going.
Büyükçekmece Waste water Tunnel Construction Within the scope of these works, 7,484 m of waste water tunnelling with an internal diameter of 02000mm and 5 waste water tunnel shafts with a depth of 46,20 m and an internal diameter of 0 7,5 m will be manufactured.
Asian Side 1. Stage Miscellaneous Waste water Treatment Centre
A total number of 28 village treatment centres will be constructed with capacities of 125 m³/day, 250m³/day and 500m³/day in villages connected to the districts of Şile, Pendik and Beykoz.
Ambarlı Waste water Treatment Centre Construction Waste waters from Avcılar, Büyükçekmece, Esenyurt, Gürpınar, Kıraç, Yakuplu and Kavaklı regions will be diverted via collectors and communicated to the Ambarlı Advanced Biological Waste water Treatment Centre. The facility to be constructed will be a large facility that will serve 4,000,000 people with an average volume of 400,000m³/day at the first stage and of 1,000,000m³/day at the second stage.
Resource. İSKİ, 2011
167
Table 26 Constructed Stream Rehabilitation Works District Title of Auctions Length of Stream (m) Commencement Date Completion Date
Beykoz Beykoz ( Akbaba, Dereseki ) Stream Rehabilitation Stage 2 2.545 05.07.2010 29.06.2011 Ümraniye Çekmeköy Kemerderesi Improvement Stage 1 1.480 14.05.2010 23.08.2011 Ümraniye Çekmeköy Kemerderesi Improvement. Stage 2 900 21.06.2010 15.06.2011
Resource. Department of Scientific Affairs, 2011
Table 27 Stream Rehabilitation Works under Construction District Title of Auctions Length of Stream (m) Commencement Date Completion Date Physical Realization (%)
Beylikdüzü Beylikdüzü Kavaklıderesi 1.Stage Improvement Construction 2.100 11.10.2010 03.05.2012 63 Beylikdüzü Beylikdüzü Kavaklıderesi 2.Stage Improvement Construction 3.700 11.10.2010 17.06.2012 38 Beylikdüzü Haramidere 1. Stage Improvement Construction 1.546 01.03.2011 28.02.2012 25 Beylikdüzü Haramidere 2. Stage Improvement Construction 1.400 01.03.2011 28.02.2012 58 Beylikdüzü Haramidere 3. Stage Improvement Construction 1.300 01.03.2011 28.02.2012 11 Esenyurt Esenyurt Haramidere Improvement Construction 1.500 22.04.2011 15.04.2012 - Kadıköy Kadıköy Kurbağalıdere Improvement Construction 900 13.08.2010 08.11.2011* 78 Küçükçekmece Küçükçekmece Hasanoğlu Stream Rehabilitation Construction 1.640 22.04.2011 15.04.2012 85 Küçükçekmece Küçükçekmece Nakkaşderesi 1.Stage Improvement Construction 1.250 14.05.2010 08.05.2011* 76 Küçükçekmece Küçükçekmece Nakkaşderesi 2.Stage Improvement Construction 910 21.06.2010 06.12.2011* 93 Üsküdar Üsküdar Bekar Stream Rehabilitation Construction 822 13.08.2010 07.08.2011* -
* Although the completion date for the auctions is 2011, the work is on-going Resource. Department of Scientific Affairs, 2011
I ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
167
ENERGY MANAGEMENT
Strategic
Target 5.5
Renewable Energy, Increasing the Effectiveness and Dissemination of Activities for Energy Efficiency
Energy R&D and Efficiency Activities EU Project: “Increasing Energy Efficiency at Kişinev and
Sivastopol Municipalities on the Basis of Existing Positive
Experience” The “Increasing Energy Efficiency at Kişinev and Sivastopol Municipalities on the Basis of Existing Experience” Project partnered by the Marmara Union of Municipalities and proposed with the reference number 2009/228-850 within the scope of the Cooperation in Urban Development and Dialogue (CIUDAD) Program of the European Commission was accepted by the European Commission on 28th of December, 2009. The general objective of the 28-month project implemented under the leadership of Kişinev Municipality of Moldova by the partnership of Sivastopol Municipality of Ukraine, Marmara Union of Municipalities, Moldova Development and Social Initiative Institute (IDIS), Union of Local Authorities for Sustainability (IC-LEI) and European Secretariat is to enable the management of the two beneficiary municipalities (Kişinev, Republic of Moldova and Sivastopol, Ukraine) gain the perspective of Energy Efficiency, to institutionalize this perspective within the beneficiary municipalities, to prepare a basis for infrastructure investments that will increase energy efficiency within the municipalities and, in addition, to ensure short-term energy savings through encouraging behaviours that will provide energy efficiency within public organizations (especially schools).
Training on Energy Efficiency in Daily Life Within the scope of Istanbul Vocational Training Courses (İŞ-MEK), our “Energy Trainers” are delivering trainings to housewives on energy efficiency and the amount of energy savings that can be obtained via simple and practical methods in daily life. These trainings were initiated in November 2010 and completed in June 2011. These trainings are continued in the 2011-2012 educational year upon request. Within the 2010-2011 educational year, 1,735 people received the training through 25 seminars at İŞ-MEK.
Energy Management System The Energy Management System (EYS) covers generation and
other activities of the Municipality with the notable being energy
consumption (electricity, water, natural gas). Practices in the field
of energy will be integrated with EYS, thereby establishing a
general energy management system. The further stages of the
system will aim at ensuring integration with Geographical
Information Systems and formulating the energy map of the
Municipality.
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Environmental Management 168
Graph 23. Number of Regulators per Region (Number)
63
Screenshots of the Energy Management Systems, 2011
2007
332
9
7
8
2008
Provision of Electrical Energy from the Free 2009 2010
Market for Various Installations of Istanbul 2011 Resource. İGDAŞ, 2011
Metropolitan Municipality Within the scope of this work, the aim is to provide 21,883,576 kWh of electrical energy in total annually for 44 subscriptions, specified with electrical installation numbers, of Istanbul Metropolitan Municipality. In this scope, a municipality will designate its own energy provider for the first time and purchase the energy it utilizes at lower prices.
Graph 24. Number of Natural Gas Service Lines (Number)
52.394
34.470
Natural Gas Natural Gas Investments 2011 natural gas services continue with the same impetus gained in previous years. The growth of Istanbul along with our country increases the need for housing and industrial natural gas.
2007
2008
2009
28.789
2010
29.526
22.269
2011 Resource. İGDAŞ, 2011
Graph 25. Amount of Natural Gas in Distribution (million m³)
4.817
Graph 21. Newly Realized Natural Gas Steel Line Investment (km)
58
24
3.468 3.433
3.386
3.504
130 100 39 623
2007
558
2008
445
485
554
2007 2008
2009
2010
2011
Resource. İGDAŞ, 2011
INDIVIDUAL USER CONSUMPTION (million m3) RESIDENTIAL & COMMERCIAL CONSUMPTION (million m3)
2009 2010 2011
Resource. İGDAŞ, 2011
Graph 22. Newly Realized Natural Gas Polyethylene Line Investment (km) Graph 26 Cumulative Number of Natural Gas Subscribers (NIU) 861
763
2007
2008
320
2009
350
2010
511
2011
Resource. İGDAŞ, 2011
3.650.199
2007
Resource. İGDAŞ, 2011
3.951.077 2008
4.189.437
2009
4.463.076 2010
4.808.565 2011
NIU: Number of Independent Units
169
Graph 27. Cumulative Number of Natural Gas Users (NIU) Natural Gas R&D Activities
European Gas Research Group (GERG) Projects 3.309.871
2007
Resource. İGDAŞ, 2011
3.621.578 2008
3.874.630
2009
4.149.896
2010
4.490.297 2011
NIU: Number of Independent Units
İGDAŞ was involved in joint project group works in 2011.
Enjoying its 3rd year as a member of GERG, İGDAŞ
actively participated in projects undertaken by GERG
committees. Within the year, İGDAŞ hosted the seasonal
meeting of GERG Distribution Committee.
Within the scope of joint works with GERG, the contract for
the project titled “Methods to Reduce or Prevent Free Gas
Output during Operational Gas Distribution Activities” to be
implemented with the participation of Kiva from the
Natural Gas Safety and Customer Services
Controls via SCADA Centre Considering the safety of the people of Istanbul, natural gas controls are performed through the SCADA Centre to provide state-of-the-art
natural gas distribution services. The SCADA (Supervisory Control
and Data Acquisition System) enables the maximum level of safety in
the natural gas grid and provides a real-time operating environment
through remote monitoring and control of the grid.
Call Centre
With the distribution of natural gas to more than 4 million subscribers
and new investment regions, a call centre was established in 2007
to provide prompt responses to intensive inquiries from the people
of Istanbul. This centre enables the resolution of requests,
National Grid from Britain and Eon Ruhrgas from Germany
was signed in August 2011 and relevant works were
initiated. Within the scope of this work, maintenance &
survey activities of İGDAŞ are reviewed within the
framework of predefined criteria. The objective is to provide
optimum conditions and instructions to reduce the amount of
gas released during operational activities. Project on Surface Examination of Unpiggable Piping With relation to the project titled “Surface Examination of
Unpiggable Piping” proposed by Kema Gas Technology from the
Netherlands, information was received via teleconferencing and
the requests and opinions of İGDAŞ were communicated. The
project covers a comprehensive activity and an observation
method concerning the integrity and safety of pipelines. The
objective is to ensure continuity in the project in the coming period.
complaints and suggestions of subscribers with relation to natural
by expert personnel in the most prompt and accurate manner for 7
days a week and 24 hours a day.
The number of calls received by the call centre in 2011 is 1,058,084. .
Heat Information Centre Through the heat information centre, services aimed at increasing device efficiency and disseminating the efficient-economical use of energy obtained from natural gas, as well as lowering emissions arising from the chimney gas and advancing external air quality through efficient combustion, are provided by expert teams to households and workplaces.
Graph 28. Number of Persons Served by Heat Information Centre (Person)
3.106
2.024
Resource. Department of Financial Affairs, 2011
1.548 2.276 2.096
2007
Resource. İGDAŞ, 2011
2008
2009
2010
2011
Table 28 SECTORAL EXPENSE AMOUNTS IN ENVIRONMENTAL MANAGEMENT ACTIVITY YEAR SUB-SECTORS 2011 EXPENDITURE
Waste Management 248,278,451TL Environmental Protection 84,964,318 TL Stream Improvement 41.331.104TL Green Field Management 280.055.462TL Purchase and Expropriation of Land and Buildings for Environmental Management
60.230.799TL
Assistance to Districts 4.509.168 TL General Management 3.500TL TOTAL EXPENDITURES FOR ENVIRONMENTAL MANAGEMENT IN 2011
719.372.802 TL
Cultural Activities
Urban and Cultural
Promotion Preservation
of Cultural Heritage
Cultural Venues
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
CU
LT
UR
AL
SE
RV
ICE
S
MA
NA
GE
ME
NT
OF
Management of Cultural Services
MANAGEMENT OF CULTURAL SERVICES
172
Strategic Preservation and promotion of urban cultural heritage
Table 1
Organized Cultural Activities
Objective 6 and contributing to the enrichment of cultural life
Istanbul is a city that has been the capital of three grand states, started and
ended an era upon its conquest and served as a source of inspiration for a
number of poets and writers with its natural and historic beauties. By reason
of its geographical and geopolitical position, Istanbul has been in the past and
will now continue to be a tourism centre.
This grand and mysterious city has provided a setting for a large number of products and values of Eastern and Western civilizations to exist in tolerance for 550 years. The settlement of a history of civilizations on a unique natural wonder has created Istanbul, “Land of Blessed Beauties” in Yahya Kemal’s words. With respect to owning and maintaining the unique heritage of Istanbul, which constitutes one of the elements of our vision, a large number of activities are undertaken to bring this beautiful and rare heritage we inherited from the past to the future again in its full beauty.
Exhibitions Movie Screenings
Seminars-Interviews Concerts Children’s Theatre Special Activities Panels Cultural Days Symposia Poetry Programs Folk Dance
Performances Competitions Theatre Plays (session) TOTAL
2007 100 84 407
167
146 22 - 5 1 14 13 -
1.673
2.632
2008 86 104
386
762
153 23 1
3 6 8 20 -
1.530
3.082
2009 72 44 453
826 288 30
11 4 6 2 -
15
83 3.310
2010 53 55 459
970 267 36
15
1 7 10 6 2
1828 3.709
2011 47 63 515
1.066
318 44 -
- 5 5 1 1
1.803
3.868
Resource: Department of Cultural and Social Affairs, 2011
Graph 1. Number of Cultural Activities Plans and projects aimed at preserving cultural and natural assets are prepared in coordination, implementation programs and inventories are formulated and projects and practices for restoration, restitution and recreation are performed. On the other hand, cultural and artistic services are continuously provided at cultural centres, theatre stages, libraries and museums and investments are made for the construction of new cultural centres, convention centres and libraries. Istanbul is continually promoted in the best manner possible through national and international programs inside and outside the country.
2007
2.632
3.082
2008
3.310
2009
3.709
2010
3.868
2011
Every year, joint festivals are organized with sister cities of Istanbul, Resource. Department of Cultural and Social Affairs, 2011 İ
thereby enabling cultural and social exchange.
The expenditure details of the sector pertaining to the execution of these activities, as well as the general management expenses for activities (stationery, toner, fixture procurement and consumable materials), with the exclusion of personnel expenses, are given at the end of the last page of the present section under the title “Table on Sectoral Expense Amounts for the Cultural Services Management Activity Year” divided between the sector covered by the report and the relevant sub-sectors.
CULTURAL ACTIVITIES
Concerts At cultural centres, 568 concerts were organized in various branches
of music including Sufism Music, Turkish Folk Music, Turkish
Classical Music, Instrumental Music and Pop Music. In addition, 96
concerts were organized at Cemal Reşit Rey Convention and
Cultural Centre in various branches including Music of the World and
Jazz. Urban orchestrate groups performed in 402 concerts and
represented our country also outside the province.
Table 2 Data on Concerts Organized During the Year Strategic Target 6.1
Strategic
Target 6.5
Increasing the Availability of Cultural Services
Strengthening Cooperation with Stakeholders in the Management of Cultural Services
Sufi Music
Turkish Folk Music
Turkish Classical Music Pop Music Instrumental
Cultural Centres 70 190
180
50
40
CRR 7
City Orchestra TOTAL 77 190
180
50
40
Istanbul Metropolitan Municipality undertakes cultural activities for the people of Istanbul in various branches from exhibitions to
folk dance shows at different venues including cultural centres,
concert halls, museums and squares.
Band-Orchestra-Mehteran Other TOTAL
2 36 568
17 72 96
402 402
421 108
1.066
Resource: Department of Cultural and Social Affairs , 2011
173
Celebration Activities for Special Days 44 special activities were organized with the inclusion of activities for the
10th of November, Commemoration of Atatürk, and 24th of November,
Teachers’ Day.
Openings and Ceremonies In 2011, 94 organizations were realized with the inclusion of events such as groundbreaking ceremonies, exhibitions, openings, celebrations, festivals and feasts, etc.
These organizations include 19th of May Activities, Conquest Feasts,
Tulip Festival and Sultanahmet Activities for the Ramadan Month. Necmettin Okyay Exhibition (29 January 2011)
Conquest Festivities
City Theatres
Istanbul Metropolitan Municipality has 12 theatre stages with a total capacity of 8,352 seats.
Table 4 City Theatre Stages and their Capacities
NAME OF STAGE NUMBER OF SEATS 1 2
3
4 5
6 7
8
9 10
Fatih Reşat Nuri Stage
Kâğıthane Sadabad Stage
Kâğıthane Children’s Stage
Gaziosmanpaşa Stage
Üsküdar Müsahipzade Celal Stage
Üsküdar Kerem Yılmazer Stage
Harbiye Muhsin Ertuğrul Stage
Gaziosmanpaşa Ferih Egemen Children’s Theatre
Kadıköy Haldun Taner Stage
Ümraniye Stage
336 601
143 281 334
214
598 260 286
404
Exhibitions In 2011, Metropolitan Municipality organized 47 exhibitions in
11 12
Küçükçekmece Sefaköy (KSM) Stage
Harbiye CemilTopuzlu Open-Air Stage
TOTAL
507 4.388
8.352
various branches of arts. These exhibitions were presented at
13 cultural centres and 2 art galleries. Resource. Department of Cultural and Social Affairs, 2011 İ
Table 3 Exhibitions
Plays performed at City Theatre stages were enjoyed by 409,150 viewers in 2011.
Type of Exhibition Meas. 2008 2009 2010 2011
Handicrafts Number 3 4 7 3 Table 5 Plays Performed at City Theatres
Traditional Turkish Arts Number 18 15 6 5 2007 2008 2009 2010 2011 Painting Number 12 17 30 22 Meas. Session Play Session Play Session Play Session Play Session Play
Photography Number 21 15 3 11 Plays Number 1.120 14 979 33 1.018 34 1.247 37 1,323 38
Caricature Number 14 10 1 1 Musicals Number 294 4 224 6 249 6 178 9 103 5
Photograph-Object Number 12 9 1 - Children’s Plays Number 259 5 350 12 316 14 403 8 377 15 Ceramics-Contemporary Arts Number 6 2 5 5 TOTAL Number 1.673 23 1.553 51 1.583 54 1.828 54 1,803 58 TOTAL Number 86 72 53 47
Resource. Department of Cultural and Social Affairs, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Management of Cultural Services 174
Graph 2. Plays Performed at City Theatres
With a storage of approximately 500 thousand books, bookbinding and repair workshop, archive unit, digital archive
23
2007
51
2008
54
2009
54
2010
2011
58 unit, conference and exhibition halls, photocopy and microfilm
services, libraries are in constant development and they also
attract attention with various cultural activities. Libraries,
equipped with alphabetical and subject-based (Dewey)
catalogues, libraries apply dictionary and title-based fiche
cataloguing activities and Anglo-American cataloguing rules. A
database was created to allow multi-optional search among
books. Index information of the publications in all libraries is
electronically available at www.ibb.gov.tr. In addition, this
address features more than 10,000 photographs and postcards. Book borrowing services are offered by all libraries
on a membership basis. Resource. Department of Cultural and Social Affairs, 2011
611,051 readers benefited from these libraries in 2011. Table 6 Breakdown of National and International Plays Performed at City Theatres in 2011
Category of Play National Plays International Plays TOTAL
Number of Sessions
1.105 698
1.803
Capacity
393.177 291.842
685.019
Occupancy Rate % %54 %67
%59
Number of Viewers 213.141 196.009
409.150
Ahmet Kabaklı Library was put into service for readers under Fatih Ali Emiri Efendi Cultural Centre in 2011.
Efforts were also put forth for the opening of Rasim Özdenören
Resource. Department of Cultural and Social Affairs, 2011 İ Library under Başakşehir Cultural Centre and of Osman Akfırat
Library under Beykoz Cultural Centre and these libraries are
planned to be put into service in March 2012. Atatürk Library,
operated under Istanbul Metropolitan Municipality, was awarded
as the best library of Turkey. Operated under Istanbul Metropolitan Municipality and having been
comprehensively repaired recently, Atatürk Library came first in the
Ten Best Libraries of Turkey contest organized by Hürriyet
Newspaper.
Toros canavarı
Libraries
Zırhlı Kurt (Kösem Sultan ile
Avcı Mehmet )
The opening ceremony of the 47th Libraries’ Week this year was organized at Kadir Has University on 28th of March. During the
ceremony, the initiatives of Istanbul Metropolitan Municipality in the
field of library services were honoured with the Library Friendliness
Award.
Under Istanbul Metropolitan Municipality, there are 14 libraries and 5
mobile libraries with 3 in the European side and 2 in the Asian side. IMM
provides services to our people with all of its libraries free of charge.
Within the scope of the Social Responsibility Project, approximately
20,000 books were sent, through the “A Library for Every School
Campaign”, to school libraries in need of books in 2011.
Table 7 Libraries and Number of Books
Our Libraries Number of Books Other Materials
1-Atatürk Library (Central Library)
2-Esenler Library
3-Eyüp Sultan Library
4-Women’s Works Library
5-Güngören Osman Nuri Ergin Library
6-Ümraniye A. Süheyl ÜNVER Library
7-Tuzla İdris GÜLLÜCE Library
8--Kartal Muallim Cevdet Library
9--Ümraniye Nail Bayraktar Library
10--Kartal Prof. Dr. Halil İnalcık Library
11-Library for the Blind (Eyüp HüsrevpaşaTekkesi)
12Sefaköy Metin And Library
13-Alibeyköy Erdem Bayazıt Library
14-Fatih Ahmet Kabaklı Library (opened in March 2011)
1 Mobile Library
TOTAL
256.386 14.712
18.250
11.000
14.500 15.900 32.600
16.000 16.800 16.800
- 8.650 6.500 26.500 19.800
474.398
60.719 (artefact, books, newspapers, etc.) -
-
-
-
-
-
-
-
- 5.485 Audio Books
-
- -
66.147 Resource. Department of Cultural and Social Affairs, 2011
175
Our Bookbinding and Restoration Workshop repaired 1829 pages of rare works, artefacts, newspapers, etc. in 2011.
Table 9 Number of Pages of Digitally Recorded Rare Works (Newspapers, Manuscripts, Magazines, Maps)
2009 2010 2011 Number of Pages (Leaf) 104.549 176.315 140.628
Resource. Department of Cultural and Social Affairs, 2011
Museums
Nearly 20,000 museum objects are on display at 4 museums
operated under Istanbul Metropolitan Municipality and introduced by
expert personnel to museum visitors. A part of the museum objects are
on display and thus exhibited, while a larger part are being preserved
at our storage units due to lack of sufficient room. Therefore, efforts
were put forth for the opening of a Storage Museum at the water
storage building in Beşiktaş and the unit is planned to be opened in
2012.
Table 8 Reader and Borrowing Statistics
Number of Library Readers
Number of Lent Books
Meas. Person Number
2007 400.190 95.643
2008 373.332 122.457
2009 524.316 196.567
2010 548.487 192.889
2011 611.051 228.263
Aşiyan Museum was taken into repair in September 2010.
Aşiyan Museum will be opened for visitors upon the completion of the restoration work in 2012. Previously
operated under Gazanfer Ağa Madrasa, Caricature and Number of Borrowing Readers Number 75.546 107.141 165.530 157.434 187.864
TOTAL NO. OF MEMBERS Person 12.065 25.185 44.395 57.344 72.062 Humour Museum was taken into restoration in 2009 and therefore reopened at Tepebaşı as Caricature and Humour
Resource. Department of Cultural and Social Affairs, 2011 Centre in 2011
. Graph 3. Total Number of Registered Members of Libraries
57.344 44.395
25.185 12.065
72.062
2007
2008
2009
2010
2011
Resource. Department of Cultural and Social Affairs, 2011
Voluntary Book Vocalization Activities
By reason of the Museum Week, “Reflections of Istanbul – IDGSA 80” exhibition Books are read aloud by book-loving voluntary citizens and was organized at the City Museum in May-June 2011. transformed into audio books for visually impaired persons. The number of books vocalized by the end of 2011 is 5,485.
The average amount of readers benefiting from the audio book Table 10
Number of Museum Visitors
Service is 2,368. Atatürk Museum
Meas. Person
2007 37.837
2008 37.450
2009 34.688
2010 32.061
2011 39.166
Digital Archives Aşiyan Museum Person 14.851 29.470 21.066 17.154 Tadilatta Caricature and Humour Museum Person 15.780 16.213 9.674 Tadilatta 3.493 City Museum Person 31.793 46.665 28.785 45.335 48.282
Atatürk Library features collections relating to Atatürk and Istanbul Yerebatan Cistern*
Person 1.177.120 1.306.881 1.382.009 1.579.237 1.721.586
with the inclusion of various manuscripts, albums, atlases, maps, calendars, magazines, postcards and newspapers. These
Miniatürk* Panorama Museum*
Person Person
468.018 526.475 522.627 657.105
650.464 778.656 716.336 758.767
collections were transferred into the digital environment GENERAL TOTAL Person 1.745.399 1.963.154 2.655.954 3.040.587 3.349.950 at the digital archiving unit and both prevented from wear and Resource. Department of Cultural and Social Affairs, 2011
destruction and made available in the digital environment. *Operated by Kültür A.Ş. ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Management of Cultural Services 176
Graph 4. Data on Museum Visitors
Resource. Department of Cultural and Social Affairs, 2011
3.349.950
1.745.399
2007
1.936.154 2008
2.655.954 3.040.587 .
2009 2010 2011
Management of Cultural Services 176
Participation was ensured in the World Cultural EXPO Fair
organized in South Korea between the 8th and 22nd of September, 2011, with various
documents and souvenirs promoting Istanbul. This fair is among the top 10 in the most important tourism fairs of the world. The city was promoted at the stand allocated to
Istanbul within the Pavilion for Turkey prepared by the Ministry of Culture and Tourism of the Republic of Turkey. Within the scope of “Istanbul School Cultural Ambassadors Project” implemented and continued with the aim to enable the youth, the dynamic section of the city, to get to know and learn about Istanbul, 12 seminars and 91 cultural tours were organized in total.
In addition to the seminars and cultural tours organized within the scope of the Project, thematic seminars on Istanbul, organized in the same scope, enabled Istanbul to be addressed as a city of life and the differences of this city of life to be introduced to the youth in harmony.
Through the “Little Travellers of Istanbul Project”,
Strategic Target 6.2 Strategic
Target 6.4 Strategic
Target 6.6
URBAN AND CULTURAL PROMOTION
Raising Awareness on the Richness of Istanbul’s Cultural Life
Increasing the Effectiveness of Cultural Tourism Activities
Strengthening Coordination among Cultural and Promotion Service Units
implemented since 2009, 1500 children from 40 Elementary
Schools and 20 Kindergartens were given the opportunity to
discover Istanbul with a child’s eyes in cooperation with the
Istanbul Provincial Directorate of National Education and
Istanbul Provincial Directorate of Social Services in 2011. Setting off with the slogan “Tours to Discover Istanbul with Little
Steps”, the program aims to contribute to enabling children
between the ages of 7 and 12 living in Istanbul to gain the consciousness of being a citizen of Istanbul and a culture and love
Promotion Various works are prepared or existing works multiplied and
made available for the citizens in two languages (Turkish and
English) with the purpose of enabling the promotion of the historic
and cultural heritage of Istanbul at the national and international
platforms. In this scope, 4,000 copies of the work titled “Cultural
Guide to Historic Istanbul” and 4,000 copies of the Cultural Map
of Historic Istanbul (English) were printed in 2011.
Tourism
Participation was ensured in the Emitt Tourism Fair organized at
Istanbul TÜYAP between the 10th and 13th of February, 2011,
with various documents and souvenirs promoting Istanbul.
Approximately 5 thousand people were outreached through this
event.
of sightseeing. 60 Cultural Tours were realized within the scope of
the Little Travellers of Istanbul Project. Tours accompanied by a
theatre actor guide to a number of historic and touristic locations of
Istanbul, including Topkapı Palace Museum, Yerebatan Cistern,
Panorama 1453 Museum, Houses of Turkic World and Miniaturk,
offered the children a different experience of Istanbul.
Table 11
2011 National and International Tourism Activities
International Tourism Activities Title of Activity Date Number No. of Persons Reached
Participation on 2011 World Cultural EXPO in South Korea on 8 -22 September 2011 with various documents and souvenirs promoting Istanbul TOTAL
National Tourism Activities Title of Activity
Number of Cultural Tours under Istanbul School Cultural Ambassadors Project
Number of Seminars under Istanbul School Cultural Ambassadors Project
Number of Tours for National and Foreign Visitors
Little Travellers of Istanbul Project
Emitt Fair
Number of Cultural Tours for Socially Disadvantaged Groups
TOTAL
August 10/October 10
Date
April/December 2011
April/December 2011
April/December 2011
April/December 2011
February 10-13, 2011
April/ December 2011
218
1
Number
85 12 1 2 94
6
5.000 5.000
No. of Persons Reached 4.210 360
264 1820
5.000 440
12.094
177
PRESERVATION OF CULTURAL HERITAGE
Strategic
Target 6.3 Strategic
Target 6.6
Increasing Practices for the Preservation of Cultural and Natural Assets
Strengthening Coordination among Cultural and Promotional Service Units
Projects and Practices for the Preservation of Cultural Heritage Projects for the Preservation of Cultural Heritage Completed Survey, Restitution and Restoration Projects
Within the scope of the efforts for the preservation of cultural heritage, 4
projects initiated in the previous years and completed in 2011 finalized survey, restitution and restoration projects of 3 registered cultural
heritage sites. Architecture and engineering project of 1 new structure
was prepared.
Tercüman Yunus Primary School
Table 12 Completed Survey, Restitution and Restoration Projects
District Project Commencement Completion Remarks
Fatih Survey, Restitution and Restoration of Tercüman Yunus Primary School 2009 2011 Tercüman Yunus Primary School is a part of the Draman Islamic Social Complex.
Kağıthane Survey, Restitution and Restoration of Daye Hatun Mosque and Burial
Grounds
2009 2011 .Survey, restitution and restoration works of the tombstones located at Daye Hatun Mosque and burial grounds and the projects were approved by the Preservation Board.
Esenler Survey, Restitution and Restoration and Architectural Application of
Istanbul Bakery Training Centre and Museum
2010 2011 Reflecting its original function, the old bakery building was planned in the project as a Bread Museum.
Eyüp Architectural and Engineering Application of Rami Quarters Library
Building
2010 2011 Taking into consideration the necessity to transfer the cultural richness of Istanbul to the public and to the world by modern means, it was defined as an aim to render library services more available and attractive for the public.
Resource. Department of Studies and Projects, 2011
On-Going Survey, Restitution and Restoration Projects
Within the scope of efforts for the preservation of cultural and natural
assets, 19 projects initiated in the previous years were continued with
the relevant activities in 2011. These projects are on-going. In addition,
14 projects were put out to tender within the Activity year. These projects are on-going. 33 project activities were realized in total in
2011.
.
Barbaros Hayrettin Paşa Burial Grounds
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Management of Cultural Services
178
Table 13 On-Going Survey, Restitution and Restoration Projects Seq. No.
District Project Comm. Year
Physical Realization (%)
Est. Completion Date
Remarks
1 Beykoz Restitution and Restoration of Wooden Waterside Residence at Paşabahçe, Burunbahçe and Beykoz Landscaping Projects
2006 70 2012 This is a mansion dating back to the 18th Century. The work is a lost ancient building in nature and planned to be restored. The projects were submitted to the Preservation Board for review in 2011.
2 Fatih Survey, Restitution and Restoration of Kademi Şerif Monastery and Burial Grounds Fatih Projects
2008 40 2012 The monastery structure located in Samatya dates back to the 18th Century. Project activities are on-going.
3 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 512, 526, 533 and 972
2009 60 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.
4 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 513, 519 and 571 (13th and 23rd Parcels)
2009 60 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.
5 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 514, 516, 566 (14th and 27th Parcels) and 571
2009 60 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.
6 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 515, 556, 557, 571 (2nd Parcel) and 572 (33rd Parcel)
2009 60 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.
7 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 567, 961, 962, 963, 964 and 950 (a Part of Bozdoğan Water Fatih Arch)
2009 60 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.
8 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Plots No. 567608, 609, 610, 611, 558, 559, 572 (27 th Parcel) and 988 (4th Parcel)
2009 60 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.
9 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 619 (9th, 11th, 12th, 21st Parcels), 960, 965, 967 and 2394
2009 60 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.
10 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 461 (6th Parcel), 562, 563 and 572 (26th and 30th Parcels)
2009 25 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.
11 Fatih Survey, Restitution and Restoration Projects for ECA Structures for Zeyrek Region, located in the UNESCO World Heritage Site, Plots No. 2419 (17 th, 19th, 20th, 23rd, 28th, 30th and 67th Parcels), 2420 (1st, 2nd, 4th Parcels) and 2421 (2nd Parcel)
2009 60 2012 Survey, restitution and restoration projects are being prepared for 34 registered ancient buildings with a total number of 3 tenders in Zeyrek Region, one of the UNESCO World Heritage Sites.
12 Fatih Survey, Restitution and Restoration Projects for ECA Structures for Zeyrek Region, located in the UNESCO World Heritage Site, Plot No. 2419 (13 th, 34th, 35th, 42rd, 45th, 50th, 51st , 52nd, 58th, 59th and 68th Parcels)
2009 60 2012 Survey, restitution and restoration projects are being prepared for 34 registered ancient buildings with a total number of 3 tenders in Zeyrek Region, one of the UNESCO World Heritage Sites.
13 Fatih Survey, Restitution and Restoration Projects for ECA Structures for Zeyrek Region, located in the UNESCO World Heritage Site, Plots No. 2425 (1st, 3rd and 4th Parcels) and 2426 (3rd, 4th, 6th, 19th, 24th, 25th, 26th, 30th, 32nd and 34th Parcels)
2009 20 2012 Survey, restitution and restoration projects are being prepared for 34 registered ancient buildings with a total number of 3 tenders in Zeyrek Region, one of the UNESCO World Heritage Sites.
14 Fatih Survey, Restitution, Reconstruction and Landscaping Project for Ayşe Hatun Monastery and Burial Grounds
2009 20 2012 The monastery part, which is a two-storey wooden building, was destroyed in 1938. Project activities, implemented within the scope of the restoration of lost ancient buildings of Istanbul, are on-going.
15 Beyoğlu Preliminary Study Project for the Utilization of Haliç and Camialtı Shipyards for Social and Cultural Purposes
2009 20 2012 Within the scope of the Preliminary Study Project for the Utilization of Haliç Shipyard for Social and Cultural Purposes, 81,300 m² of construction land and 161,600 m² of landscaping area are being subject to planning. Project activities are on-going.
16 Sarıyer Survey, Restitution, Restoration and Landscaping Project for Barbaros Hayrettin Paşa Tomb and Burial Grounds
2009 20 2012 The project for the survey, restitution and restoration of Barbaros Hayrettin Paşa Tomb and Burial Grounds located in Beşiktaş is being prepared. Project activities are on-going.
17 Beşiktaş Preliminary Study Project for the Reutilization of Rumeli Fortress and Hisariçi Neighbourhood for Cultural and Touristic Purposes
2010 60 2012 A preliminary study project is being prepared for the Reutilization of Rumeli Fortress and Hisariçi Turkish Neighbourhood with and the aim of enabling the realization of a cultural, functional concept project to be prepared to cover also the Hisariçi Turkish Neighbourhood within Rumeli Fortress and within the integrity of the Fortress.
18 Zeytinburnu
Renewal Avan Project for Zeytinburnu Topkapı Cultural Park 2010 30 2012 Reutilization avan projects are being prepared by observing the identification and preservation of cultural assets situated in the area announced as the renewal area pursuant to the relevant law and in line with the existing reconstruction plan. Project activities are on-going.
19 Fatih Survey, Restitution and Restoration Project for Fatih, Binbirdirek Neighbourhood, Plot No. 237, 6th Parcel
2010 30 2012 The building at Fatih, Binbirdirek Neighbourhood, formerly known as “Istanbul Municipality Musical School” is situated on the Şerefiye Cistern constructed in 408 B.C. The historical building is planned to be renewed.
20 Eyüp Survey, Restitution, Restoration and Landscaping Project for Eyüp, Mihrişah Sultan School and Burial Grounds
2011 - 2012 Today, the building is in Eyüp among cemeteries, located opposite to Mihrişah Valide Sultan Tomb. The structure has lost its originality in time and the aim is to prepare the project by staying true to the originality of the building.
21 Fatih Restitution, Restoration and Reconstruction Project for Tunuslu Hayrettin Paşa Mansion 2011 - 2012 Today, it is possible only to reach the remains of Tunuslu Hayrettin Paşa Mansion and the project activities for the building were initiated in 2011. Project activities are on-going.
22 Eserler Survey, Restitution and Restoration Project for Sancak Mansion Fountain and Water Storage Unit
2011 - 2012 Survey, restitution and restoration projects are prepared for Sancak Mansion, located within the Davutpaşa Quarters Complex, and its Fountain and Water Storage Unit. Project activities are on-going.
23 Fatih Survey, Restitution, Restoration and Landscaping Work for the Burial Grounds situated at Fatih, Plot No. 2146, 43rd Parcel and Yavaşça Şahin Mosque Burial Grounds situated at the Plot No. 279 and 3rd Parcel
2011 - 2012 Within the scope of the project, survey, restitution and restoration projects are being prepared for the burial grounds situated at the Middle Gate of Fatih Mosque, owned by our Municipality, and the burial grounds of Yavaşca Şahin Mosque (a total number of 119 tombstones). Project activities are on-going.
24 Üsküdar Excavation and Excavation Survey of Serasker Hüseyin Avni Paşa Waterside Residence and Arapzade Waterside Residence
2011 - 2012 Activities will cover excavation and obtainment of excavation surveys for Arapzade Waterside Residence and Serasker Hüseyin Avni Paşa Waterside Residence, two of our destroyed cultural assets, to enable the re -inclusion of these structures in the heritage of Istanbul. Project activities are on-going.
25 Fatih Restitution, Restoration and Reconstruction Project or Süleyman Subaşı Mosque - 2012 Süleyman Subaşı Mosque was constructed along the Haliç shoreline by Sinan the Architect in 1571. The Mosque was destroyed during the construction of the currently used Atatürk Bridge, which replaced Unkapanı Bridge. With the aim of the restoration of the lost cultural asset, survey, restoration and reconstruction projects are being prepared.
26 Fatih Restitution, Restoration and Reconstruction Project for Firuzağa Prayer Hall 2011 - 2012 Restitution, restoration and reconstruction projects are being prepared for the Mosque. Project activities were initiated on 06.10.2011 and are on-going.
27 Fatih Survey, Restitution, Restoration and Landscaping Project for Yerebatan Cistern (Palace) 2011 - 2012 Within the scope of the project, survey, restitution and restoration projects and landscaping project will be prepared for Yerebatan Cistern.
28 Fatih Survey, Restitution and Restoration Project, Engineering Services Project and Landscaping Project for Şerefiye Cistern
2011 - 2012 The preparation of current survey, restitution and restoration projects for Şerefiye Cistern aims at both repairing the building and enabling its re-inclusion in urban life through a modern Reutilization and landscaping scheme in harmony with its integrity.
29 Beyoğlu Taksim Square Urban Design and Taksim Quarters Restitution – Reutilization Project
2011 - 2012 The project in question will be integrated with “Taksim Square Transportation Project”.
30 Fatih Survey, Restitution and Restoration Project for II. Bayezid and Burial Grounds and Sultan Selçuk Tomb
2011 - 2012 The project covers the preparation of the survey, restitution and restoration project of II. Bayezid and Burial Grounds and Sultan Selçuk Tomb. Project activities are on-going.
31 Şişli Restitution, Restoration and Internal Architecture for Reutilization Project and Engineering Services Project for Atatürk Museum
2011 - 2012 With the renewal of the restoration and infrastructure renewal of the museum building, which is planned to become a centre of continuous visits and activities, it is foreseen that the building will embrace a new exhibition layout in line with the modern understanding of museology. Project activities are on-going.
32 Fatih Preparation of Survey and Restitution Project and Preliminary Study Report for Reutilization of the Historic Galata (Valide Sultan) Bridge
2011 - 2012 The project was initiated and relevant activities are on-going.
33 Fatih Survey, Restitution and Restoration Project for II. Mahmut Tomb and Burial Grounds
2011 - 2012 The project covers the preparation of the survey, restitution and restoration project of II. Mahmut Tomb and Burial Grounds. Project activities are on-going.
179
Restoration Practices for the Preservation of Cultural Heritage Within the scope of restoration practices aimed at the preservation of cultural heritage, 21 restoration applications were realized in 2011.
Table 14 Completed Cultural Heritage Restoration Practices No District Title of Work Tendered Work Commencement Date Tendered Work Completion Date
1 2
3 4 5
6
7 8
9 10
11 12 13
14 15 16
17
18 19 20 21
BEŞİKTAŞ BEYOĞLU BEYOĞLU BEYOĞLU
BEYOĞLU BEYOĞLU
EYÜP EYÜP FATİH
FATİH
FATİH FATİH FATİH
FATİH
FATİH
FATİH VARIOUS
VARIOUS SARIYER
SİLİVRİ ÜSKÜDAR
Vocational and technical control services for the Restoration construction of Beşiktaş marine museum
Restoration completion construction for Galata Mevlevi Lodge Burial Grounds
Restoration of historic Taksim water feature and water fountain
Restoration construction for Beyoğlu Elifi Efendi Monastery
Restoration construction for Divanhane building of North commander sea area
Maintenance and repair construction for Taksim Atatürk Library and Yıldız City Museum and Aşiyan Museum
2nd Stage Restoration of Miscellaneous Tombs
Construction of Eyüp Sports and Cultural Centre (Restoration of Molla Zeyrek Mosque)
Restoration construction of Sultanahmet Talatpaşa Mansion (uglg-meva United National Cities and Local Authorities building)
Restoration of registered public building at the 1st Stage 1st Section in Süleymaniye Renewal Area
Consultancy services for the restoration of Molla Zeyrek Mosque
Construction to Complete the Restoration of Çemberlitaş Column
Construction to Complete the Restoration of Laleli Mosque
Restoration of Süleymaniye Renewal Area
Reconstruction of Fatih Altıboğaça Mosque
Construction to Complete the Restoration of Fatih Gazanferağa Madrasa, Fountain, Tomb and Burial Grounds
2nd Stage Restoration of Miscellaneous Tombs
4th Stage Restoration of Various Tombs
Restoration construction of Horse Stables in Emirgan Woods
Restoration construction of historic Silivri Ortaköy Mosque
Restoration of various tombs at 5th stage (Üsküdar Hacı Ahmet Doğancı, At Mezarı, Halil Paşa, Cennet Efendi tombs and burial
grounds)
11-8-2009 21-6-2011
10-8-2010
24-11-2008
13-8-2008
03-4-2007
14-10-2010
25-7-2007
03-3-2011
03-9-2010
05-2-2010
28-4-2006
11-4-2011
10-1-2011
21-12-2010
01-6-2011
14-10-2010
15-10-2010
28-11-2008
06-9-2010
22-11-2010
10-12-2011 18-10-2011
07-01-2011
03-02-2011
10-04-2011
23-12-2011
10-6-2011
11-10-2011
01-5-2011
30-4-2011
05-2-2011
30-11-2011
07-10-2011
08-6-2011
16-9-2011
19-08-2011
10-6-2011
10-6-2011
12-10-2011
03-5-2011
20-5-2011
Resource. Department of Scientific Affairs, 2011
Restoration Practices aimed at the Preservation of Cultural Heritage
Within the scope of restoration practices aimed at the preservation of cultural
heritage, activities are on-going on 18 historic structures.
Table 15 Cultural Heritage Restoration Practices in Progress No District Title of Work Tendered Work Commencement Date Physical Realization 1 2
3 4 5
6
7 8
9 10
11 12 13
14 15 16
17
18
BEŞİKTAŞ Z.BURNU BEŞİKTAŞ
BEYKOZ BEYOĞLU BEYOĞLU
EYÜP EYÜP
FATİH FATİH FATİH
FATİH
FATİH FATİH FATİH
FATİH SARIYER ÜSKÜDAR
Restoration construction for Beşiktaş Marine Museum
Restoration construction of the Fountain, Sheihk Room and Burial Grounds of Zeytinburnu Topkapı Takkeci İbrahim Ağa Mosque
Restoration construction of Aşiyan Museum
Construction to complete the Restoration of Beykoz Quarters Building
Restoration supplies construction for Divanhane building of North commander sea area
Restoration construction of Beyoğlu Haliç Shipyard Kapıüstü Prayer Room
Restoration and Landscaping Construction of Eyüp Vezir Monastery
Restoration construction of Eyüp Sultan Tomb
Restoration construction of Fındıkzade Kasap Halil Mosque
1st Stage Restoration of Süleymaniye Renewal Area
1st Stage restoration of Historic Works situated in Süleymaniye Renewal Area in the District of Fatih
Construction of Coastal Landscaping of Ahi Çelebi Mosque and Surroundings
Restoration construction of Bulgarian Church (Sveti Steffan) in Fatih
Restoration construction of Eminönü Kuyucu Murat Paşa Tomb in the district of Fatih
Restoration construction of Atıf Efendi Library
3rd Stage for Various Tombs (Fatih Davutpaşa, Bayrampaşa, Cerrahpaşa, Sancaktar Hayrettin Tombs and Burial Grounds)
Construction to Complete the Restoration of Horse Stables on Emirgan Woods
Restoration of Üsküdar Kuzguncuk Ferry Port and Building
08-7-2008 15-8-2011
07-9-2010
24-1-2011
12-10-2011
05-10-2011
27-10-2011
28-1-2011
24-11-2011
10-1-2011
08-12-2010
07-1-2011
08-8-2011
14-10-2011
21-9-2011
14.10.2010
05-10-2011
14.04.2011
96% -
73%
50%
31% -
- 7% -
65%
25%
11%
2%
-
- 60%
80%
21%
Resource. Department of Scientific Affairs, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Management of Cultural Services 180
Infrastructure Services for the Preservation of Cultural Heritage Preservation must be continuous to preserve the cultural heritage of Istanbul and to transfer it to
future generations. To this end, efforts are put forth to establish workshops and training qualified
personnel therein to enable the repair of cultural heritage without any disturbance in their original
form. Inspections are undertaken and support services including suggestions for settlement and
technical assistance are provided to ensure that cultural heritage to be repaired are processed in
due faithfulness to their original forms.
Table 16 Practices on Ancient Buildings
ACTIVITIES Meas. 2007-2008 2009 2010 2011
Maintenance-Repair Permits Issued
Regional and Building-Based Inspections Performed
Occupancy Permits Repair Permits
Persons Receiving Technical Training
Number Number
Number
Number
Person
505 800
120
23 45
217 341
96
25 175
175 307
94
19
20
242 667
53
28
17
Adnan Menderes Mausoleum
Lightning Application Files Processed at Conservation Laboratory Number 98 128 170 136
Practices at Stone Training Workshop Number - 17 33 15
Practices at Wood Training Workshop Number 16 33 14 -
Files Processed in Digital Archive Number Parcels Reached in Inventory of Ancient Buildings Number
70.000 980
24.200 664
14.000 668
- -
Table 17
1
2 3
4
5
6 7
8 9
Resource. Department of Reconstruction and Urbanisation 2011
Repaired Fountains Saka Fountain Veli Efendi Fountain Recaizade Mehmet Efendi Elementary School Cumhuriyet Fountain II.
Mahmut Fountain Öksüzce Fountain Sine-i PerverValide Sultan Fountain Gazanfer Ağa Fountain Başçı Hacı Mahmut Efendi Fountain
10
11 12 13
14
15
Veli Efendizade Fountain Bezm-i AlemValide Sultan Fountain Mimar Ağa Fountain Seyyit Halil Ağa Fountain Arpacı Mehmet Çelebi Fountain Haznedar Şevkinihal Usta Fountain
Resource. Department of Reconstruction and Urbanisation 2011
Architectural Lightning of Historical Structures Architectural lightning brings visuality and aesthetics and
provides an identity to a structure and raises awareness in its
utilization. Decorative lightning fixtures were installed with the
use of decorative materials of the old Istanbul. These models
contribute to the preservation of the characteristics of historic
regions.
The lightning of the Mausoleums of Turgut Özal and Adnan Menderes, situated in Topkapı, wore out and are out of maintenance. Therefore, Istanbul Metropolitan Municipality started and completed the necessary lightning efforts for the mausoleums.
Management of Cultural Services 180
Strategic
Target 6.2
Cultural Venues Increasing the Effectiveness of Cultural Services
One of the projects developed in this scope is the aquarium project. The construction of Florya Aquarium was completed in
2011. The Aquarium located on a land of approximately 100
hectares is a 2-storey building with an area of 22 thousand
square meters and a car park for 1200 cars. There are 15000
marine and terrestrial animals belonging to 1500 species in total. 1
The aquarium also features a visitors’ area of 6 thousand square metres, a specially-themed touring route extending along 1.2 kilometres between the Black Sea and the Pacific and 2 6-axis 5-D movie theatres for 15 viewers each. In addition, Bahçelievler Cultural Centre, developed in this scope,
offers a theatre hall for 452 viewers, 2 pocket cinemas for 48
viewers each, 1 conference hall for 208 participants, a car park for
90 cars and 10 multi-purpose training rooms and workshops. Bolluca cultural centre will serve as a multi-purpose building. The
building has an outdoor and indoor car park, convention halls and
a wedding ceremony hall.
181
Table 18 Constructed Cultural Venues No District Title of Work Commencement Date Completion Date 1 Arnavutköy Bolluca Cultural Centre Construction 15-11-2007 27-05-2011 2 Bahçelievler Bahçelievler Cultural Centre Supplies Construction 10-5-2011 05-11-2011
3 Istanbul 2011 Periodical Maintenance and Repair and Preservation for Operation of IMM Cultural Complexes 01-3-2011 31-12-2011 4 Bakırköy Florya Aquarium Construction 06-03-2003 03-04-2011 Resource. Department of Scientific Affairs, 2011
Florya Aquarium
Cemal Reşit Rey Concert Hall
Table 19 Cultural Venues under Construction No District Title of Work Commencement Date Physical Realization 1 Bağcılar Bağcılar Central Neighbourhood District Park, Sports Facilities and Cultural Complex Construction 28-1-2011 43 % 2 Beykoz BeykozYeşilçam Movie Plato Repair and Completion Construction 13-4-2011 3%
3 Fatih Fatih Cultural Centre Construction 26-9-2011 0%
Resource. Department of Scientific Affairs, 2011
Table 20 SECTORAL EXPENSE AMOUNTS FOR THE CULTURAL SERVICES MANAGEMENT ACTIVITY YEAR
SUB-SECTORS Realization of Urban and Cultural Promotion
Preservation of Cultural and Natural Assets
Realization of Cultural Activities
Realization of Cultural Venue Projects
Planning of Cultural Venues
Management of Cultural Venues
General Management
TOTAL EXPENSE AMOUNT FOR CULTURAL
SERVICES MANAGEMENT IN 2011
2011 EXPENSE AMOUNT 488.056TL
81.435.599TL 34.580.939TL
32.723.990TL 288.510TL
20.858.962TL 97.573TL
170.473.629 TL Resource. Department of Financial Affairs, 2011
Blessed Birth Concert
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Licensing
Inspections on Public Order
Inspections for the Protection of
Consumer Rights
Inspections on Urban Aesthetics
Inspections for Environmental
Protection
Other Services to Ensure Urban
and Public Order
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
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URBAN AND PUBLIC ORDER MANAGEMENT
184
Strategic Objective 7
Contributing to the Improvement and Dissemination of Urban and Public Order
Strategic
Target 7.1.
LICENSING Increasing the Effectiveness of Public Order Inspections
Istanbul Metropolitan Municipality undertakes control, inspection and
consciousness-raising activities within the framework of predefined arrangements
to ensure that citizens make the best use of common areas and that consumer
rights are under due protection for the continuation of urban and public life in
happiness, peace, health and safety in Istanbul. Elements of visual pollution are
eliminated, efforts are undertaken against mongers and beggars and inspections
are performed to prevent unauthorized occupancy. Fixtures not consistent with
urban aesthetics and such advertising elements as canvas banners or boards are
being removed.
Businesses falling within the area of responsibility of the
institution are being authorized, inspected and consumer
rights are protected through pricing and tariff controls. In line
Licensing of Businesses
Istanbul Metropolitan Municipality is entrusted with the Licensing,
inspection and sanctioning of fuel, LPG and CNG auto gas stations
within the provincial borders under Article 80 of the Municipality Law
No. 5393; Licensing and inspection of indoor and outdoor car parks,
as well as passenger and freight terminals, within the provincial
borders under the Metropolitan Municipality Law No. 5216;
Licensing of all businesses situated in the properties of Istanbul
Metropolitan Municipality; and Licensing and inspection of all first-
class eco-destructive establishments (NSE) within the provincial
borders.
with the needs of consumers, measures are taken and controls Table 1 Decisions of Eco-destructive Establishment Review Board
performed to ensure that raw vegetables, fruits and
aquaculture products are offered for sale in healthy
environments.
Meas. Files Reviewed at NSE Review Board Number
2007 434
2008 549
2009 396
2010 481
2011 350
Public transport vehicles are authorized and traffic enforcement
Number of NSE Licenses Issued Avan Project Approvals Prohibition Decisions Other Procedures
Number Number
Number
Number
182 68 104
79
192 36 234
93
225 57
1340 61
281 22 740
126
222 30 535
58
and control activities are conducted in regions with heavy Businesses Inspected On-Site Number 4.675 4.937 4.363 5.135 5.447 traffic and along main arteries and roads.
Resource. Department of Municipality Police, 2011
The transfer of excavation soil, construction and debris waste to storage sites and relevant Licensing procedures are controlled. Table 2 Authorized Businesses
Demolishing and evacuation of slums that are subject to a Meas. 2007 2008 2009 2010 2011
discharge decision and demolishing of buildings whose First-Class NSEs and Fuel Stations Number 182 192 225 281 222
expropriation has been completed are other activities
undertaken to ensure urban and public order.
Eco-friendly and Public Businesses under IMM Number Terminals and Indoor-Outdoor Car Parks Number
245 19
188 32
119 68
Activities conducted in this main field of services also include the provision of fire measures in all buildings in the city
TOTAL Number 446 412 412 448 572
Resource. Department of Municipality Police, 2011 such as residential buildings, businesses, hospitals and schools, submission of opinions on the compliance of project settlement Licensing of and utilization Licenses with the applicable legislation in this context and the performance of routine inspection activities. . The activities undertaken with the aim of providing safe and peaceful common
living spaces in the main service area of urban and public order are also
supported by the important elements of consciousness-raising among citizens
on their rights and strengthening of coordination with other units and
cooperation with stakeholders to increase the effectiveness of inspections.
The expenditure details of the sector pertaining to the execution of these
activities, as well as the general management expenses for activities
(stationery, toner, fixture procurement and consumable materials), with
the exclusion of personnel expenses, are given at the end of the last
page of the present section under the title “Table on Sectoral Expense
Amounts for the Urban and Public Order Management Activity Year”
divided between the sector covered by the report and the relevant sub-
sectors.
Public Transport Vehicles and Issue of Permits Istanbul Metropolitan Municipality issues and inspects the
necessary Licenses and permits for Public Transport vehicles.
185
Table 3 Authorized and Permitted Public Transport Vehicles
Meas. 2007 2008 2009 2010 2011 Minibus Number 5.656 5.533 5.515 5472 5.358 Taxi* Number 9.323 15.201 15.431 15.879 15.822 Taxi Minibus District Taxi* District Minibus Sea Bus Boat
Number Number
Number
Number
459 123
456
160
555 722
476
168
483 614
447
145
351 631
441
205
520 735
428
268
TOTAL Number 16.177 23.276 22.405 22.531 23.188 Personnel Shuttle Number 19.987 27.469 26.544 21.403 18.838 School Shuttle Number 9.068 10.907 10.599 10.496 10.064
Tourism Shuttle Number 1.200 1.693 2.058 1.462 1.535
Free Passenger Shuttle Number 735 887 1.162 881 788
Public Personnel Shuttle Heavy Tonnage Vehicle
Number 2.859
Number 4.990
4.464
5.792
5.621
5.010
4.658
3.618
4.009
3.189
Daily Permit Number 641 906 1.191 851 568
TOTAL Number 39.480 52.118 52.285 43.369 38.991
Aut
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n
Rou
te P
erm
it
189
Graph 5. Unauthorized Occupancy Inspections (Number)
URBAN AESTHETICS INSPECTIONS
Strategic
Goal 7.3.
Increasing the Effectiveness of Urban Aesthetics Inspections
11.201
Inspections on Notices and Advertisements All types of advertisements, notices and promotional elements and similar materials placed without due licensing and disturbing the aesthetics of the city are removed by municipal police forces pursuant to the Advertisement, Notices and Promotion Regulation adopted with the decision of Istanbul Metropolitan Municipality Council. Efforts are put forth as necessary to render our city contemporary and liveable and to improve urban quality.
1.395
2007 Unauthorized Occupancies
Removed from Squares and
Main Arterial Roads
1.769
2008
4.535
2009
7.483
2010
2011
Table 12
Number of Removed Notices and Advertising Elements
Resource. Department of Municipality Police, 2011
Meas. 2007 2008 2009 2010 2011 011
Prestigious Squares Number 2.650 2.950 5.250 9.827 26.352 Main Arterial Roads Number 54.449 60.056 99.140 80.872 179.792
TOTAL Number 57.099 63.006 104.390 90.699 206.144
Resource. Department of Municipality Police, 2011 .
Unauthorized Occupancy Inspections Unauthorized occupancies on squares, main arterial roads, streets and boulevards that disturb the urban aesthetics and restrict the use of public space are removed and relevant persons are made subject to the necessary legal action.
Activities Concerning
Unauthorized Occupancy Inspections
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
187
INSPECTIONS FOR THE PROTECTION OF CONSUMER RIGHTS
Strategic Target 7.4.
Increasing the Number and Effectiveness of Activities for the Protection of Consumer Rights
Labelling and Tariff Inspections Inspections are carried out on price tags of products offered for sale and price tariffs of services provided under Article 12 on the Consumer Protection Law No. 4077 with the aim of enabling consumers to have transparent information on the prices of goods and services, not to be deceived in this scope and to make comparisons with other products and businesses acting in contradiction with the applicable rules are made subject to administrative sanction reports.
Table 10 Labelling and Tariff Inspections
Meas. 2007 2008 2009 2010 2011
Inspected Businesses Number 12.022 17.655 19.910 23.371 25.475
Admin. Sanction Reports Number 649 1.788 2.005 1.831 889
Administrative Fine TL 109.032 450.860 519.977 486.316 278.565
Resource. Department of Municipality Police, 2011
Labelling and Tariff Inspections
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Urban and Public Order Management 188
Graph 3. Number of Business Inspections under Labelling and Tariff
Inspections
12.022
17.655
19.910
23.371
25.475
2007 Inspected Businesses
2008
2009
2010
2011
Inspection of Wholesale Fruit and Veg. Markets and Sea Food Markets
Resource. Department of Municipality Police, 2011
Inspection of Wholesale Fruit and Veg. Markets and Sea Food Markets
Health Inspections
Businesses and vehicles situated in wholesale fruit and vegetable markets and sea food markets are inspected by municipality forces in line with the Aquatic Products Law No. 1380 and the Law No. 5957 Regulating the Commerce of Fruits and Vegetables and other Goods Having Enough Supply and Demand Level. Traffic regulation is ensured within the market and interventions are made to any formations concerning squatting, mongers and beggars. With the aim of enabling the people of Istanbul to consume fresh and healthy fish, sea food transferred to the Sea Food Market by sea or land are identified and recorded, sea food checked in terms of human and environmental health, sea food ensured to be offered for sale at auctions
Veterinary surgeons and police forces under our municipality
conduct inspections in line with the relevant legislation and notably
with the Public Health Law No. 1593 and the Law No. 5996 on
Veterinary Services, Plant Health, Food and Feed and through
these inspections, legal action is initiated against those acting in
contradiction with legislative provisions and against businesses with
identified shortcomings.
Graph 4. Number of Business Inspections under Health Inspection
3.799
or in wholesale, declarations concerning sold sea food checked and a 3.566 3.030
municipality charge of 3% collected on the sales price of the sold products. Sellers involved in the purchase and sale of sea food are recorded and inspected. The total amount of sea food transferred to the fish market
in 2011 is 39,336,955 kg. 1.943
542
Table 11 Inspection of Wholesale Fruit and Veg. Markets and Sea Food Markets
Inspected Businesses Inspection Records
Meas. Number Number
2007 489 15
2008 110 15
2009 57 7
2010 1.697 225
2011 4.536 273
2007
Number of Business
Inspections
2008
2009
Notifications Number 9.407 10.126 1.791 15.262 12.245 2010 2011 Sealing Unsealing
Violation of Seal
Number Number
Number
2 2
-
- -
-
10 10
-
52 49 3
34 34
-
Resource. Department of Municipality Police, 2011
Resource. Department of Municipality Police, 2011
189
Graph 5. Unauthorized Occupancy Inspections (Number)
URBAN AESTHETICS INSPECTIONS
Strategic
Target 7.3.
Increasing the Effectiveness of Urban Aesthetics Inspections
11.201
Inspections on Notices and Advertisements All types of advertisements, notices and promotional elements and similar materials placed without due licensing and disturbing the aesthetics of the city are removed by municipal police forces pursuant to the Advertisement, Notices and Promotion Regulation adopted with the decision of Istanbul Metropolitan Municipality Council. Efforts are put forth as necessary to render our city contemporary and liveable and to improve urban quality.
1.395
2007 Unauthorized Occupancies
Removed from Squares and
Main Arterial Roads
1.769
2008
4.535
2009
7.483
2010
2011
Table 12
Number of Removed Notices and Advertising Elements
Resource. Department of Municipality Police, 2011
Meas. 2007 2008 2009 2010 2011 011
Prestigious Squares Number 2.650 2.950 5.250 9.827 26.352 Main Arterial Roads Number 54.449 60.056 99.140 80.872 179.792
TOTAL Number 57.099 63.006 104.390 90.699 206.144
Resource. Department of Municipality Police, 2011 .
Unauthorized Occupancy Inspections Unauthorized occupancies on squares, main arterial roads, streets and boulevards that disturb the urban aesthetics and restrict the use of public space are removed and relevant persons are made subject to the necessary legal action.
Activities Concerning
Unauthorized Occupancy Inspections
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
189
INSPECTIONS FOR ENVIRONMENTAL PROTECTION
Strategic Target 7.4. Increasing the Effectiveness of Environmental Protection Inspections
Increasing the Effectiveness of Environmental Protection Inspections Istanbul Metropolitan Municipality takes measures to prevent
environmental pollution during the transportation of excavation soil
in Istanbul and maintains services concerning the reutilization,
storage and disposal of excavation soil in line with the principle of
sustainable development.
Within the scope of the decision dated 09.08.2007 and No. 2007/8-8, trucks carrying construction/demolishing waste and
excavated soil with a lifting system with a license plate registered
at Istanbul or operated in Istanbul even if not registered at Istanbul
are made subject to mandatory use of “Vehicle Tracking System”.
Therefore, truck owners must now have a Vehicle Tracking Kit
compatible with the Waste Management Automation Project
installed in their vehicles in order to obtain the Permit for the
Transportation of Excavated Soil and Construction/Demolishing
Waste. Since the start of this practice, 5283 Vehicle Tracking Kits
have been installed in total and 4411 vehicles carrying excavated
soil and construction/demolishing waste are available to be tracked in the automation system via GPS devices as of
31/12/2011. Table 13 Number of “Permits and Indicator Documents for the Transportation of Excavated Soil and Construction-Demolishing Waste”
Meas. 2007 2008 2009 2010 2011
Admission Document Number 8.437 6.732 7.601 12.410 14.450
Transportation Slip Number 1.524.510 1.332.430 969.781 2.031.100 1.989.400
Transportation Permit Number 3.262 5.750 556 2.881 2.921
Resource. Department of Environmental Protection and Control, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Urban and Public Order Management 190
Sea Inspections Istanbul Metropolitan Municipality initiates criminal action against
those causing pollution in the sea through 24-hour constant inspections on vessels. 3 inspection boats are utilized for such
inspections and 1 of these boats is kept in Tuzla Region at all
times, 1 is continually active offshore in the Bosporus and Yenikapı
and 1 is kept ready on Unkapanı Bridge for emergency
intervensions. With the aim of enabling our inspections to be
effective and deterrent and to intervene in pollution spontaneously,
inspection flights with a helicopter are carried out once for 2 days a
week.
performed by the Provincial Directorate of Environment and Urbanisation and inspections concerning noise arising from sea vehicles were transferred to the Coast Guard Command on 23.07.2010. The Ministry of Environment and Urbanisation transfers the relevant duties to district municipalities that satisfy the necessary conditions concerning noise. In this context, the Ministry of Environment and Urbanisation transferred relevant authorities to 14 districts. The titles of these municipalities are given in the following table.
Table 14 Newly Authorized Municipalities As a result of these inspections, 3,124, 818 TL in administrativefines was imposed on sea vehicles polluting the sea.
Graph 6. Number of Sea Vehicles Subject to Enforcement (Number)
475
325
192
168 125
1 2
3
4 5 6
7 8 9
10 11 12 13
14
Kadıköy Municipality Kartal Municipality Şişli Municipality Beykoz Municipality Pendik Municipality Kağıthane Municipality Beyoğlu Municipality Bağcılar Municipality Ataşehir Municipality Sultanbeyli Municipality Ümraniye Municipality Bayrampaşa Municipality Esenler Municipality
Maltepe Municipality 2007
2008 2009
2010
2011
Resource. Department of Environmental Protection and Control, 2011
Resource. Department of Environmental Protection and Control, 2011
Noise Mapping
Inspection on Noise Pollution
Istanbul Metropolitan Municipality handles all complaints related to noise (industry, transportation, business, entertainment, etc.). During these inspections, activities are undertaken with the philosophy of providing services in line with EU norms both with our devices and the technical personnel working under our organization. In this scope, our noise/acoustics laboratory established under our Municipality was accredited by Turkish Accreditation Agency (TÜRKAK) in line with TS 9315, ISO 1996-1:2005 and ISO 1996-2:2007 standards and certified for its proficiency in all measurements to be conducted thereby with relation to noise. Metropolitan Municipality had 102 technical personnel obtain Type A certification, 78 personnel to obtain Type B certification and 35
personnel to obtain Type C certification. Certified expert personnel
undertake noise inspection activities and in this scope, 2789
inspections were realized and administrative fines with a total
amount of 1,080,510 TL was imposed on 71 businesses.
Through the Circular No. 2006/16 , the Ministry of Environment
and Urbanisation transferred the authority to perform inspections
on noise in Istanbul to Istanbul Metropolitan Municipality. As of
05.06.2009, noise inspections in the Bosporus Area are
Regulation dated 04.06.2010 on the Assessment and
Management of Environmental Noise prescribed that
Metropolitan Municipalities must formulate noise maps. In this
scope, Istanbul Metropolitan Municipality is involved in noise
mapping activities along routes used by more than 6 million
vehicles per year in Istanbul. Road-related noise maps of
Bayrampaşa, Esenler, Kağıthane, Eyüp, Şişli, Beyoğlu, Beşiktaş,
Sarıyer, Fatih, Gaziosmanpaia, Sultangazi, Zeytinburnu and
Bakırköy districts and these maps are published on our Website.
With the aim of verifying the noise maps formulated by this procedure, technical support has been requested from TAIEX
(Technical Assistance and Information Exchange Office). A
workshop titled “Evaluation of Road Noise Map” was organized on
25-28 January 2011 in Istanbul with the aim of evaluating the noise
maps that had been prepared by Istanbul Metropolitan Municipality
to indicate the environmental noise status arising from certain main
arterial roads of Istanbul. In addition, AB IPA 2009 program (Implementation Capacity for
Environmental Noise Directive) Project by our Ministry of
Environment and Urbanisation was accepted by the EU
Commission. The project will be initiated at the end of 2012 and aims to ensure the preparation of noise maps of roads, rail
systems and industrial facilities in Istanbul on the basis of
existing data.
191
Strategic Target 7.5.
Strategic
Target 7.6. Strategic
Target 7.7.
OTHER SERVICES TO ENSURE URBAN AND PUBLIC ORDER
Establishing an Effective System to Monitor Inspection and Enforcement Results
Strengthening Coordination among Inspection and Enforcement Units
Strengthening Cooperation with Stakeholders and Volunteers in Inspection Services
Security of Parks and Groves
584 security personnel are working at 63 parks to ensure security
at parks and groves and to enable citizens to benefit from these spaces with due security. For security purposes, Bakırköy Aytekin
Kotil Park and Göztepe Dalyan Parks are both equipped with 16
Surveillance Video Cameras each. Parks, gardens and groves were rendered more secure through
the use of efficient systems and the implementation of regular
maintenance in line with lightning standards with the aim of
Building Demolishment Municipality teams execute the building demolishment decisions taken by the Metropolitan Municipality Council pursuant to relevant laws and provide the relevant municipalities with the necessary support in terms of tools, equipment and personnel for the enforcement of council decisions taken by district municipalities.
enabling the people of Istanbul to benefit from parks, gardens
and groves in a secure manner. In 2011, 2,429 parks, gardens,
units and social facilities were made subject to maintenance;
19,004 road lightning poles were services; 1,124 new lightning
poles were erected; 23,567 meters of energy line were installed; 568,120 meters of energy line were services; 31,407 fixtures
were renewed and serviced; and 959 boards were serviced and
renewed.
Table 16 SECTORAL EXPENSE AMOUNTS IN URBAN AND PUBLIC ORDER MANAGEMENT ACTIVITY YEAR
SUB-SECTORS 2011 EXPENDITURE Authorization 750TL
Table 15 Number of Demolished Buildings Inspections on Public Management 28.625.571TL
Meas. 2007 2008 2009 2010 2011 Protection of Consumer Rights 26.475.863TL
Under Slum Law No. 775 Under Expropriation Law No. 2942
Number Number
638 142
1.079 146
453 60
437 56
201 54
General Management TOTAL EXPENDITURE ON URBAN AND PUBLIC ORDER
MANAGEMENT IN 2011
2.357.640TL 57.459.824 TL
Under Reconstruction Law No. 3194 Number 158 212 110 45 62 Resource. Department of Financial Affairs, 2011 Other Number 246 108 104 45 10
TOTAL Number 1.184 1.545 727 583 327
Resource. Department of Municipality Police, 2011
Activities Performed in the Scope of Building Demolishment
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Earthquake-Oriented Risk
Analyses
Emergency Management
Disaster Awareness Trainings
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
MA
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Disaster Management
DISASTER MANAGEMENT
194
Strategic Target 8
Improving Disaster Response and Recovery Capacity through Effective Risk Management
Geological Map of Istanbul Province
Istanbul Metropolitan Municipality is involved in efforts to prevent and/or alleviate damages and increases its disaster response capacity through detailed analysis of urban disaster risks.
Within the scope of these efforts, potential disaster risks are identified, disaster damage and risk maps are formulated and disaster coordination and emergency response plans are prepared. Activities aiming at reducing the impact of possible disasters and minimizing losses of life and property arising from possible disasters through pre- and post-disaster measures, as well as precautionary inspections and disaster-based database creation activities are undertaken in this respect. Efforts are put forth to improve the disaster response capability and capacity of the organization to enable the provision of safe, prompt and effective services to the inhabitants of the city. In this context, priority and emphasis are placed upon investments, services and activities aiming at enabling the organization to be more equipped in terms of personnel, tools and equipment, buildings and training in order to improve the capacity and effectiveness of the fire fighting organisation that constitutes the backbone of effective response to disasters.
Activities performed for this purpose include the preparation of ground studies and earthquake risk maps for earthquake-oriented risk analyses, the formulation of an Earthquake Master Plan, the implementation of emergency management practices, the evaluation of the resistance of buildings to earthquakes and the implementation of relevant measures, the provision of fire fighting services and combat against winter conditions.
Activities to reduce disaster damages are addressed with an integrated approach and awareness-raising programs for processes before and during disasters are developed and disseminated and cooperation with stakeholders and volunteers is strengthened.
The expenditure details of the sector pertaining to the execution of these activities, as well as the general management expenses for activities (stationery, toner, fixture procurement and consumable materials), with the exclusion of personnel expenses, are given at the end of the last page of the present section under the title “Table on Sectoral Expense Amounts for the Disaster Management Activity Year” divided between the sector covered by the report and the relevant sub-sectors.
EARTHQUAKE-ORIENTED RISK ANALYSES
Resource. Department of Earthquake Risk Management and Urban Improvement, 2011
Engineering Works
Research on Possible Active Faults in Land Area, Development of Identification and Monitoring Methods, R&D Protocol
This project aims to research active faults in the land area of Istanbul, to develop methods for the identification and monitoring of landslides through multidisciplinary research on priority landslide areas and to generate suggestions for the improvement of landslides through cooperation between Istanbul Metropolitan Municipality (IMM) and TÜBİTAK-MAM.
Through multidisciplinary research on priority landslide areas (Yeniköy and Çatalca-İzzettin Road Landslides), methods will be developed to identify and monitor landslides. In addition, with the light shed by the data to be obtained as a result of the activities in landslide areas, geotechnical solutions that may be utilized in these areas will be prepared by competent experts within the knowledge of the administration and added to the project outputs.
Çatalca İzzettin Road Landslide Area
Strategic Target 8.1
Implementing Damage-Preventive/Mitigating Activities
Activities Regarding Urban Geological Mapping and Ground Engineering Database 1/5000 scale geological reports and maps and 1/5000 scale Settlement Mapping activities performed for the provincial limits and districts of Istanbul were completed in 2011. Activities concerning the printing of geological reports and maps and the digitization of the non-digitized parts of 1/5000 scale Settlement Maps. In addition, all ground engineering data obtained are being transferred to the digital database and constantly updated.
Resource. Department of Earthquake Risk Management and Urban Improvement 2011
195
Yeniköy Landslide Area
Disaster Risk Analysis Activities
Megacity Indicators System Activities
“Megacity Indicators System” was developed to be utilized in
disaster risk management activities and will provide
assistance to decision-makers and managers in developing
the right strategies and taking suitable risk mitigation
decisions; enable prioritization in both resource utilization and
investment decision-making; realize the monitoring of
progress and verification of decisions at certain time intervals;
communicate information on the risk profile of the city to Resource. Department of Earthquake Risk Management and Urban Improvement 2011
Furthermore, in order to indicate the transit zone detail in terms of
landslides, research studies were conducted to identify the
morphology of the shallow sea bottom (up to 20 meters of water
depth) between Büyükçekmece and Ataköy. To be completed on 31.05.2012, this project will enable the collection of information for disaster coordination and response in the medium term through continuous flow of information to IMM and thus, to AKOM (Centre for Emergency Coordination) on the basis of scientific findings discovered by the constant geochemical and micro-seismological studies performed by TÜBİTAK-MAM with relation to earthquakes in the region.
Seismological Activities
Earthquake Recording Stations
With the aim of monitoring the micro-earthquake activity of
Istanbul, activities are on-going as of the end of 2011 at 10
earthquake monitoring stations in total through cooperation
between our Municipality and Kandilli Observatory of Bosporus
University. Earthquake Monitoring Stations
foreign investors; and enable the transfer of all risk-related
information and risk elements to all stakeholders in the disaster
prevention and risk management process. The Megacity Indicators System Project is an activity
undertaken jointly by Istanbul Metropolitan Municipality (IMM), Earthquake and Megacity Initiative (EMI), Karlsruhe University
(CENDIM) and Bosporus University (CENDIM). Initiated in 2008, the physical risk component of the project
was completed and the target is to realize the Megacity
Indicators System with 100% capacity upon the completion
of the “Household-Based Social Fabric Research Survey”.
Küçükçekmece District Neighbourhood-Based Physical Risk Map
Resource. Department of Earthquake Risk Management and Urban Improvement 2011
Resource. Department of Earthquake Risk Management and Urban Improvement 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Disaster Management 196
Table 1 Constructed Firehouses
EMERGENCY MANAGEMENT Şile Karacaköy Firehouse Fatih Firehouse (Restorasyon)
Strategic Target 8.2
Strategic
Target 8.3 Strategic
Target 8.5
Improving Disaster Response Capacity
Increasing Disaster Response Performance
Strengthening Coordination among Disaster Management Units
Kıraç Firehouse Kadıköy Kayışdağı Firehouse
Üsküdar Ünalan Firehouse, TuzlaYayla Firehouse Beykoz Çavuşbaşı Firehouse Yenidoğan Firehouse Ömerli Firehouse
Emergency Action Plans and Projects
AKOM (Centre for Emergency Coordination)
Emergency Response Plan and its Update AKOM prepared the Istanbul Metropolitan Municipality Emergency Action Plan in order to ensure cooperation and coordination between the Metropolitan Municipality units and relevant organizations and to regulate the establishment, duties and working principles of Emergency Services with the aim of ensuring that damages arising from any disaster in Istanbul are minimized before and during the disaster and from
Firehouses under Construction Fatih Seyitömer Neighbourhood Firehouse Construction Esenler Firehouse Construction Beşiktaş Arnavutköy Firehouse Construction Eyüp Kemerburgaz Firehouse Construction Maltepe Büyük Bakkalköy Firehouse Kumburgaz Building Construction Bozhane Firehouse Construction KartalYakacık Firehouse Construction Mimarsinan Firehouse
Selimpaşa Firehouse
Resource. Department of Fire Brigade, 2011
the onset to the end of the disaster. Periodical meetings are organized and necessary updates are effected for the purpose
of keeping the Emergency Action Plan a living plan. In this
scope, all units involved in relevant activities updated their
information concerning the plan and their resources twice in
2011.
Improving Response Capability of Fire Brigade Personnel
The number of fire fighting personnel is increased every year to
ensure effective response to fire incidents. Graph.1 Number of Fire Fighting Personnel
4,495
4,621
4,803
4,600
4,678
Newly Opened Beykoz Çavuşbaşı Firehouse
Resource. Department of Fire Brigade, 2011
2007
2008
2009
2010
2011
Emergency Plan and Firehouses
In 2011, construction of 18 new firehouses was continued. 9 of
these firehouses were completed and opened for service in
2011. 10 firehouses currently under construction are planned to
be completed in 2012. .
Firehouse Construction Works
Newly Opened Yenidoğan Fire Brigade Building
Resource. Department of Fire Brigade, 2011
197
AKOM ORGANIZATION CHART
AKOM DEPUTY GENERAL
SECRETARY
Spokesperson Consultants Legal Advisor
Communication Official
RESPONSE / OPERATIONS SERVICE
DEPT. OF FIRE BRIGADE (FfIRE&EARTHQUAKE)
DIR. OF ROAD MAINTENANCE AND REPAIR
INFORMATION AND PLANNING
SERVICE DEPT. OF EARTHQUAKE RISK MAN. AND URBAN
IMPROVEMENT.
LOGISTICS and MAINTENANCE SERVICE
SUPPORT
SERVICES AND
DEPARTMENT
FINANCE
and MAINTENANCE SERVICE DEPT. OF
FINANCIAL SERVICES
Communication Team -Department of Fire
Brigade -Electronic Systems
(WINTER MEASURES)
- İSKİ
Infrastructure Team
Information Sources Team
SERVICE
SUPPORT
Personnel Affairs
-Dir. of Social and Admin. Affairs -C.B.S. Dir -İSBAK -İSKİ -İGDAŞ -İETT -IT Dir. -Public Relations Dir.
Security Team -Department of Fire Brigade -Electronic Systems Transportation Team
-Transp. Coord. Dir. -Road Main. Dir. -İETT -Şehir Hatları A.Ş. -Traffic Dir. -İSFALT
-İGDAŞ -İSFALT -İSTON -Road Main. Dir. -Waste Man. Dir. -IT Dir. -Infrastructure Ser. Dir.
Rescue Team
-Fire Brigade Dept.
-AKOM Dir. Documentation Team -Editorial Dept.
Situation Assessment Team -İŞAT Sec. Dir. -Dep. of Ground Studies -Mapping Dir. -Const. Works Dir.
-Urban Trans. Dir. -Residences Dir. -KIPTAŞ -BİMTAŞ -Infrastructure Ser. Dir.
Correspondence Team
-Electronic System Dir.
-İSBAK -İGDAŞ -C.B.S. Dir. -IT Dir. -Dept. of Fire Brigade -AKOM Dir. -Soc. Adm. Aff. Dir. -Ulaşım A.Ş. -İSKİ -İETT
Personnel and Vehicle
Supplies Team -Road Main. Rep. -İSKİ -İETT -İSTAÇ -İSFALT -AĞAÇ. A.Ş. -Infrastructure Coord. Dir. -Constr. Works Dir.
-İSBAK .İSTON -Soc. Admin. Affairs -İSPARK -İstanbul Enerji A.Ş
Dir. Of Human Resources
Procurement Team -Procurement Dept. -Procurement Dir. -Financing Dir. -Supplies Dir. -Costs Dir. -Revenues Dir. -Markets Dir. -İSKİ Costs Team
-Road Main. & Rep. Dir. -Editorial Dept.
-Mass Transp. Services -İSBAK -Municipality Police Dept.
-AKOM search and rescue Association -İSKİ
-CBS Dir. -İSKİ
İGTAŞ Recons. Dir.
Food Team
Facilities/Accommodation Team
-Soc. Adm. Aff. Dir.
-Infrastructure Ser. Dir.
-Cons. Works Dir.
-Parks and Gard. Dir.
First Aid and Health Team
-Immediate Relief Dir. -Sağlık A.Ş. -Public Health Dir. -Veterinary
Social Services Team
-Transp. Planning Dir. -Rail Sys Dir. -Ulaşım A.Ş. -İSPARK -Sea Ser. Dir.
Fire and Haz. Subs. Team -Fire Brigade -Env. Protection Dir. -İGDAŞ -Sea Ser. Dir.
-İGDAŞ -İETT
Debris Removal Team
-Road Main. Dir. -Waste Management Dir. -İSKİ -İSFALT -İSBAK -Parks and Gardens Dir. -Dept. of Municipality Police
Strategy Development Team -Dep. Ground St. -Strategic Planning Dir. -Transp. Planning Dir. -Projects Dir. -Urban Planning Dir.
-Planning Dir. -AKOM search & rescue
-CBS Dir. -Sea Ser. Dir. Discharge Team
-Fire Brigade
-İSKİ Civ. Def. -İETT Civ. Def.
-Social and Admin. Affairs Dir. -Hamidiye A.Ş. -Halk Ekmek A.Ş. -BELTUR A.Ş.
-Markets Dir. -Aquatic Prod. Dir.
Health Team
-Health and Hygiene Dir. -Immediate Relief Dir. -Sağlık A.Ş. -Cemeteries Dir.
-Veterinary Ser. Dir.
-Spor A.Ş
-Beltur A.Ş -Alms House Dir. -Dir. for the Handicapped -Residences Directorate
NGO and Vol. Team -Fire Brigade Dept. -Training Dir. -Public Relations Dir. -Emergency Relief Dir.
-Tourism Dir.
Contractual Organizations -Foreign Affairs Dir.
-Const. Section Dir. -AKOM -Road Main. Rep. Dir. -İSKİ -İGDAŞ
Accounting Team -Costs Dir. -Financing Dir. -Revenues Directorate -Budget and Ins. Dir. Damage Assessment Team
-Fire Brigade -Social Ser. Dir. -Social and Admin. Affairs
-Social Ser. Dir. -Municipality Police Dept. -Training Directorate
Burial Procedures -Cemeteries Dir. -Health and Hygiene Dir.
-Construction Works Dir.
-Infrastructure Ser. Dir.
-Akom search and rescue
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Disaster Management 198
Table 2. Number of Fire Brigade Vehicles Procured as of 2007
Newly Opened Kıraç Firehouse
VEHICLE Hazardous Substance Response Vehicle Confined Space Fire Brigade Vehicle 52 -metre Automatic Fire Ladder Vehicle First Response Fire Brigade Vehicle 37-metre Platform Fire Brigade Ladder Vehicle 18 -metre Conventional Combined Fire Brigade Ladder 22-metre Platform Combined Fire Brigade Ladder High-System Hose Dispatch Vehicle High Capacity System Hydraulic Fire Brigade Vehicle Fire Brigade Crane Vehicle Robotic Fire Brigade Vehicle (KocaYusuf)
Disaster Response Fire Brigade Vehicle Fire Extinguishing Fire Brigade Vehicle Water Supply Vehicle
NUMBER 2 15
2 15
2 4 4 4 4 2 10
45
45
12 Resource. Department of Fire Brigade, 2011
Jet-Ski 12
In this framework, the number of firehouses is targeted to be increased from 84 to 98 by the end of 2014 and the number of Emergency Relief and Rescue Stations to one for each
Ambulance TOTAL
13 191
firehouse. In this framework, the locations of firehouses to be
built were determined and their implementation projects
prepared.
ISO 9001:2008 Quality Management System In-house quality audits were performed at 116 units in total, including chief offices and firehouses of Istanbul Fire Brigade in 2011
65
2007
70 2008
74
2009
78
2010
84
2011
A 2nd Interim Follow-up Audit was carried out through the inspection of 16 processes on 25/26.08.2011 to confirm that the quality management system was being implemented effectively and due compliance was ensured to audit standards. 1 Corrective-Preventive Action (CPA) was initiated and the continuity of services was deemed to be successful. Then, 69 corrective and preventive actions and surveys were implemented within the scope of continuous improvement. In addition, 194 personnel received training in 2011. Since the
initiation of the quality management system, 113 In-House
Quality Auditors were trained. Resource. Department of Fire Brigade, 2011
Vehicles
The diversity of vehicles utilized to ensure effective and prompt response to fire incidents facilitates our possibilities of intervening in
fires and other disasters. Thus, loss of life and property is minimized.
191 new vehicles in total were procured from 2007 to the end of 2011.
Number of Fire Brigade Vehicles
581 599 486 590 612
Internal Audit Training delivered by Internal Audit Department
2007
2008
2009
2010
2011
Resource. Department of Fire Brigade, 2011 Resource. Department of Fire Brigade, 2011
199
Fire Risk Analysis
The preparation of the fire risk map of the province of Istanbul takes into consideration a number of criteria including 15 years of statistical
values of the Fire Brigade, narrow streets identified in the process,
number of hydrants, access times, building characteristics, residential
areas, industrial zones, tourism areas. The locations, number,
personnel, tools, equipment and team characteristics of firehouses to
be established in line with the fire risk map formulated on the basis of
these criteria are prepared in line with risk analyses. In 2011, a
repeated activity was undertaken to update the risk analysis. Fire Risk Map of Istanbul
Image from a drill along Topkapı-Habipler Tramway Line
Resource. Department of Fire Brigade, 2011
Emergency Response
Fire Scenarios Project
Resource. Department of Fire Brigade, 2011 Disaster Coordination
AKOM Meetings
Periodical meetings are held among the Istanbul Metropolitan Response plans were prepared for possible fire incidents at critical facilities around the city and are continuously updated.
In this scope, drills were realized according to predefined
scenarios at historic places, filling facilities and places of
critical importance around the city. Our scenario activities are
on-going.
Municipality Units to discuss activities to be undertaken before,
during and after disasters. In addition, ad hoc meetings are
organized in extraordinary circumstances.
Image from Çırağan Palace Drill
Image from AKOM meetings
Resource. Department of Fire Brigade, 2011 Resource. Department of Fire Brigade, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Disaster Management 200
Meteorological Monitoring and Information Activities Measures and Inspection Activities
Weekly and 6-weekly weather forecast reports and press
released on meteorological incidents are prepared in the light
of information obtained via satellites, meteorological stations
and sensors placed along main arterial roads. The weather forecast reports thus prepared are sent to relevant units, which
are also warned in advance with relation to any extraordinary
circumstances (excessive snowfall, rainfall, etc.).
Type of inspection Project approval On-site inspection for settlement On-site inspection for opinion requested for business opening and operation authorization Total
2007 5612 616
31.728 37.956
2008
6.325
1.137 36.303 43.765
2009
5.759
2.107 31.507 39.373
2010
6.711
2.750 43.468 52.929
2011
7.800
3.679 46.327 57.806
Furthermore, snow control activities undertaken without detailed Resource. Department of Fire Brigade, 2011
real-time data are both far from effectiveness and very costly, 25 Automatic Road and Meteorology Observation System Stations are located around the city and data obtained from this system are communicated to drivers, passengers and pedestrians through traffic information systems with the aim of preventing such problems.
Measures and Inspection Activities
57.806
37.956 43.765
39.373
52.929
Sensor Dashboard
2007
2008
2009
2010
2011
Resource. Department of Fire Brigade, 2011
Disaster Response
Fire Incidents
The total number of fire incidents occurring within the borders of Istanbul is 43,543 as of the end of 2011. 61% of these incidents
are fires, 16% rescue operations and remaining 23%
notifications with the assumption of fire, water discharge operations, safety measures and traffic accidents. Response
was provided to 43,543 fire incidents in 2011. 85,074 vehicles
were dispatched to respond to all of these incidents.
Resource. Department of Fire Brigade, 2011
Measures and Inspection Activities For the prevention of fires, both on-site and Project-based inspections are
performed in line with the “Regulation on the Protection of Buildings from
Fire”.
To this end, fixed measures in Istanbul and specifically in newly built
structures are requested and examined. Thus, building owners are ensured to take the necessary measures at the onset of construction, x
Image of Fire Response thereby leading to less risk and less fire incidents. The main aim is to minimize hazardous conditions before a disaster occurs.
Resource. Department of Fire Brigade, 2011
201
Number of Responded Fire Incidents
25.319
2007
24.899 2008
30.089 2009
20.046
2010
26.444 2011
Resource. Department of Fire Brigade, 2011
Table 4 Responded Fire Incidents
Type of Fire Incident
Number of Fires Number of Rescue Operations Number of Safety Measures Number of Traffic Accidents
Number of Water Discharge Operations Notifications of Assumed Fires In-House Vehicle Dispatch Trainings-Drills Total
Number
25.319
3.477
3.112
981
375 2.171 55 755
36.245
2007
% 69,86
9,59
8,59
2,71 1,03 5,99
0,15
2,08
100
Number 24.889 402
6 4525
961
375 2.418 102 905 38.352
2008 %
65
10
12
3
1
6 0,1
1,9 100
Number
30.089
5.277
3.261 1.054 526 3.269 28
1.125 45.052
2009 % 67 12
7 2 2,5 7 0 2,5 100
Numbe
r20.046 6.200 3.765
1.030 947 2.959 54 928
35.871
2010 % 56 17 10 3 2
9
0 3
100
Numbe
r 26.444 7.175 3.053
1.330 286 3.633 24 1.598 43.543
2011
%
6
1 16
7
3 18 0
4 100
Rate of Increase
% 32
16 -19
29 -70 23 - 56
72
21
Resource. Department of Fire Brigade, 2011 * Rate of Increase represents the change between 2010 and 2010 values.
Table 5 Number of Dispatched Vehicles for Fire Incidents per Year
Type of Vehicle 2008 2009 2010 2011 Percentage* (%) Multi-Purpose Disaster Response Kurt.Vehicle 127 1.580 1.886 3.410
Multi-Purpose Disaster Response Extinguishing. Vehicle 124 4.363 4.340 6.917 8 Multi-Purpose Vehicle 5.414 6.127 4.907 8.453 10 Confined Space Fire Brigade Vehicle 3.337 3.233 3.295 3.871 5 Hose Transportation and Dispatch Vehicle 9 16 10 198 0 First Response Vehicle 21.928 23.874 19.114 23.750 28 Emergency Guide Vehicle 1.156 1.218 1.222 1.731 2 Pickup 577 806 930 1960 2 Pickup Winder 44 13 15 15 0
Pickup C A. 9 12 8 281 0 Rescue Vehicle 512 476 500 680 1 Ladder 52 m. 263 351 575 733 1
Ladder A.18 m. 527 564 621 1.048 1 Ladder A.18 m. 22M. 167 339 456 667 1 Ladder A.18 m.TELESCOPIC 353 429 548 707 1
Ladder A.24 m. 1.761 1.922 2.120 2.686 3
Ladder A.30 m. 3.346 3.531 4.196 5.558 7 Ladder A.37 m. 98 175 223 354 0 Minibus 274 285 593 749 1 Forest Vehicle 627 687 361 1.030 1 Robotic Vehicle 66 179 146 507 1 Water Supply Vehicle 7 ton 9.213 10.397 7.376 13.859 16 Water Supply Vehicle 10 ton 626 603 369 961 1 Water Supply Vehicle 16 ton 807 887 972 1.515 2
Water Supply Vehicle 20 ton 304 304 339 583 1 Water foam tower 45 61 30 112 0
Snorkel M. 30 m. 51 85 146 199 0 Hazardous Substances Response Vehicle 26 42 51 181 0 Crane Truck 37 24 48 37 0
High Capacity System Hydraulic Fire Brigade Vehicle 12 13 14 196 0
Other 2.605 1.152 634 2.113 2 General Total 54.445 63.748 56.045 85.074 100
* Percentage: The ratio of the 2011 value of a type of vehicle dispatched for fire incidents to the total value of dispatched vehicles.
Resource. Transportation Planning Directorate, 2011 ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Disaster Management 202
Winter Works
Efforts were undertaken to respond to negative weather conditions .
along 255 routes (3,420 km) in total including 43 priority routes around
Istanbul. In addition, the Vpad technology adapted to ploughing vehicles enables
the vehicles to be dispatched to areas with an icing forecast and the salt-
solution amount to be used thereby to be automatically determined in
advance.
Table 6 Resources Used in Winter Works Type of Resources Winter Response Vehicles
(Number) Personnel (Person) Salt (Ton) Snow and Ice Dissolving Liquid
(Solution)
2010 Amount of
Resources 520 1.776
111.235 868
2011 Amount of
Resources 861 3.598 57.039 104
Resource. Transportation Planning Directorate, 2011
Disaster Management 202
Image from In-Service Trainings
Resource. Transportation Planning Directorate, 2011
Strategic
Target 8.4 Strategic
Target 8.6
DISASTER AWARENESS-RAISING TRAININGS
Disseminating Disaster Awareness-Raising Activities
Strengthening Cooperation with Stakeholders and Volunteers for Disasters
Fire Brigade Trainings
Trainings Delivered by Fire Brigade Training Centre
Fire Brigade Training Centre, İBİTEM, organizes basic and in-service
trainings of the personnel and fire safety training programs for t he
public.
Image from In-Service Trainings
Resource. Department of Fire Brigade, 2011
Table 7
TITLE OF TRAINING
TRAINING DURATION
(hour)
Fire Brigade School In-Service
Trainings 2011
NUMBER OF TRAINEES
MAN HOUR
Basic Fire Fighting Soldier Training Advanced Rescue Training Traffic Accident Response Training Vehicle Driving Training Vehicle Training Total Quality Management Iso 9001-2000 Clean Air Respiratory Equipment Training Hazardous Substance Response Training First Aid Training Crasher-Penetrator Training Building Collapses and Landslides Movement Style and Right of Way of Fire Brigade
Vehicles Ladder Operator Training TOTAL
416 96
40 80 96
62 32 8 2 24
2 88 892
250 174 169
189 2
28 265 146
44 2800 35 107 343 17
4.767
104.000 16.704
6.760 15.120 21.888 1.590 292 1.408 22.400
70 2.568 686 1.496
194.982
Resource. Department of Fire Brigade, 2011
203
Along with these trainings, in-service trainings are delivered at groups and squads once every two days. In addition to
in-service trainings, İBİTEM also delivers trainings for fire
brigades of Provinces and districts, special fire safety
training for personnel appointed to fire fighting positions of
industry and trade organizations and awareness-raising
trainings on fire fighting for citizens upon request.
Fire Brigade Volunteers Project In 2011, 265 people were given Fire Brigade volunteering
training. With these people, the number of fire brigade
volunteers reached 3,304. Furthermore, as a result of the 6-hour
Fire Brigade Volunteering Training initiated in 2011, 1,405
people and 1,345 kindergarten and elementary school students
received trainings. 22,810 books were distributed to be used
during these trainings.
Department of Fire Brigade Training
Materials
Resource. Department of Fire Brigade, 2011
As a result of 1,493 drills performed at schools and various
organizations by the end of 2011, 742,582 people received training. .
Fire Brigade Volunteers
Image from Drills at Schools
Resource. Department of Fire Brigade, 2011 İ
Resource. Department of Fire Brigade, 2011
Table 8
2007
2008
Drills and Trainings 2009
2010
2011
Regional Directorate Number of Number Number of Number Number of Number Number of Number
of Number of Number
Europe Asia Total
Drills
672 118 790
of Trainees 56.196 325.989 382.185
Drills
788 261
1.049
of Trainees
430.452 141.615 572.067
Drills
921 394
1.315
of Trainees
505.023
258.695
703.718
Drills
476 428 904
of Trainees 273.342
260.223 533.565
Drills
1.070 423
1.493
of Trainees 513.688 228.894 742.582
Resource. Department of Fire Brigade, 2011
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Disaster Management 204
Table 9 Other trainings delivered by İBİTEM
Type of Training 2008 2009 2010 2011
Fire Safety Training at Fire Brigade Person 846 811 4.832 6.207 Training Centre Man x Hour 25.380 24.330 144.960 186.210
On-Ste Fire Safety Training Person 7.935 6.123 3.229 3.751
Man x Hour 63.480 48.984 25.832 30.008 Person 167 62 220 503
Trainings at Provincial and District Municipalities
Man x Hour 10.020 3.720 13.200 30.180
Person 8.948 6.996 8.281 10.461 Total Man x Hour 98.880 77.034 183.992 246.398
Resource. Department of Fire Brigade, 2011
During the activities organized during the Fire Brigade Week, brochures, CDs and posters were disseminated as supportive and awareness-raising materials at drills and trainings delivered by İBİTEM.
Image from Disaster Protection Training
Table 10 Materials Distributed during Trainings
Name of Material Unit 2008 2009 2010 2011
Brochure Number 43.492 73.325 144.232 222.435 CD Number 1.312 4.021 3.986 1.977 Table 12 Disaster Protection Trainings
Poster Total
Number Number
10.806 24.113
26.149 55.610 101.459 174.367
6.405 230.817
Number of training schools Number of trainees Number of distributed booklets
and CDs
Unit Number Person Number
2007 30
1.410 1.504
2008 35
1.479 1.610
2009 43
1.826 2.446
2010 51
2.162 3.512
2011 49
2.186 3.145
Resource. Department of Fire Brigade, 2011
Resource. Department of Fire Brigade, 2011
In addition, Voluntary Fire Fighting activities were initiated in Villages and a Voluntary Firehouse was established in Eyüp Akpınar Village. In 2011, Voluntary Fire Fighting activities were initiated in 9 villages and relevant trainings are on-going.
Establishment of “Disaster Prevention and Training Centre” to Increase Disaster Awareness
Table 11 Number of Trained Persons
Name of Village
Alacalı
Village Riva Çelebi
Gökmaslı Sahilköy
Karaburun Rumelifeneri Gümüşpınar
Fener
AKOM Trainings
District
Şile Beykoz Şile Şile Şile
Arnavutköy Sarıyer
Çatalca Silivri
Total
Number of Persons Receiving
Voluntary Fire Fighting Training 31 16
12
16 16
15
6 21 10 143
Resource. Department of Fire Brigade, 2011
Preparations pertaining to simulation and electronic systems
planned to be included in the Project had been completed in 2009.
A competition was organized for the implementation projects of the
building (architecture, static, electrical, mechanical, internal
architectural design).
“International ThyssenKrupp Elevator Architecture Award” was
organized for “Istanbul Disaster Prevention and Training
Centre” and the first award was given to the project presented by the Croatian Team “Radionica Arhitekture” company.
Activities are on-going for the actual implementation.
Disaster Protection Trainings “Disaster Protection Training” is delivered twice a week to
Table 13
SECTORAL EXPENSE AMOUNTS IN DISASTER MANAGEMENT ACTIVITY YEAR
Emergency Management
SUB-SECTORS 2011 EXPENDITURE 100.143.753TL
5th and 6th Grade students at elementary schools designated
by the Provincial Directorate of National Education under the Governorate of Istanbul. Duration of training for each group of
trainees is approximately 2 hours and relevant books are
distributed to each student.
Preparation of Disaster and Emergency Plans Awareness-Raising Trainings Earthquake-Oriented Risk Analyses General Management TOTAL DISASTER MANAGEMENT
EXPENDITURE FOR 2011
1.910TL 41.080TL
1.078.958TL
3.309.841TL 104.575.542 TL
Resource. Department of Financial Affairs, 2011
As one of the most important elements in mitigation of disaster
damages, for the purpose of increasing the awareness and
educational level of the public on disasters and maintaining the
highest level of preparedness against disasters, a decision was
issued to establish a “Disaster Prevention and Training Centre”.
205
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Performance Reporting Process Istanbul
Metropolitan Municipality
Institutional Performance
Evaluation of Performance Management
System
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
INF
OR
MA
TIO
N
PE
RF
OR
MA
NC
E
Performance Information
PERFORMANCE
MANAGEMENT
Within the framework of financial management practices
initiated with the Public Financial Management and Control Law
No. 5018, the aim was specified as the effective, economical
and efficient utilization of public resources and the execution of
management in line with the principles of financial transparency
and accountability. Strategic plans, performance programs
and annual reports are, on the other hand, among the
implementation tools used to attain these goals.
208
Graph 1. Proportional Breakdown of Types of Performance Indicators (%)
67 65
Output
Input
Efficiency Effectivene
ss
4
9
2010
1
3
16
3
4
2011
11
0
17
Resource. Department of Financial Affairs, 011. Result Quality
PERFORMANCE REPORTING PROCESS
2011 Istanbul Metropolitan Municipality Performance Measurement Study was prepared on the basis of 17 strategic goals and 84 strategic targets specified in the 2010-2014 Strategic Plan.
2011 Istanbul Metropolitan Municipality Performance Program comprises of performance report of expense units and administrative performance report. The Administrative Performance Program covers 75 performance indicators, as well as their targeted values, as identified in line with the goals and targets of the strategic plan for each main service area of our Municipality defined as a result of process analysis activities.
Performance realizations are collected from relevant units quarterly. Upon collection, performance realization data are assessed. At the assessment stage, indicator realization values are compared with the targeted values to identify success ranges through computer software. Scores corresponding to the identified success ranges are determined and colour coding is applied to success categories. The aforementioned assessment, scoring and colour coding procedures are performed within the framework of the following principles. As a result of the targeted and realized values: indicators within the success range of 85% and higher are regarded as being at a very good level, coded with the colour green and scored 100; indicators within the success range of 70-84% are regarded as being at a good level, coded with the colour light green and scored 75; indicators within the success range of 55-69% and higher are regarded as being at a medium level, coded with the colour yellow and scored 50; indicators within the success range of 45-54% and higher are regarded as being at a poor level, coded with the colour pink and scored 25; and indicators within the success range of 0-44% and higher are regarded as being at a very poor level, coded with the colour red and scored 0.
Performance indicators were classified per type as follows: quality, effectiveness, efficiency, input, output and result-
Table 1
Performance Indicators Success Level Assessment System
based. The proportional breakdown of these indicators for 2010
and 2011 is given in Graph-1. A review of Graph-1 gives way to the understanding that the
indicators in the output types were at the highest ratio in 2010
and 2011. Output-oriented indicators aim to measure the
amount of services provided for the city. As can be seen in
the same graph, the numerical ratio of the performance
indicators in the efficiency type specified in the Performance
Program increased in 2011. The basic characteristic of efficiency indicators is the comparison of generated services
and the human, financial and physical resources (inputs)
necessary for the generation of these services. This type of
indicators aims to measure whether institutional resources are
utilized efficiently for the generation of the right outputs.
Realization (Realized/ Targeted) Range 85% and higher 70-84 %
55-69%
45-54 %
0-44 %
Category/Colour Code Success Level Very good Good Medium
Poor Very Poor
Categorical Success Score 100 75
50
25
0 Resource. Department of Financial Affairs, 2011.
The basic objectives, targets and policies of our Municipality and the relevant activities and need for resources are determined through the Strategic Plan and Performance Program of the organization. Realizations concerning the targets specified in the aforementioned studies are addressed within the scope of the performance assessment report and shared with the public via the activity report. Implementation processes and results of performance targets
are monitored at certain intervals within the year through the
Performance Assessment Report and indicator realization
values are obtained, analysed, assessed and reported for the
specified periods. In this scope, the compatibility of realizations
with targets and plans, as well as deviations and reasons of
such deviations are examined and interventions are realized in
implementation processes as necessary through the
identification of activities to prevent negative deviations.
209
Within the framework of this assessment system, the realization of each indicator is scored and assessed separately and the success level of the relevant unit is identified through the average value of indicator scores. In the same logic, the score of the relevant main service area is calculated on the basis of the score of each administrative indicator and the general success level of the institution is determined on the basis of the score averages of service areas. Performance realizations are quarterly entered into the system reported and shared with the units through the relevant program. Thus, the annual realization level is determined via quarterly periods, related problems identified and activities for the prevention of problems planned and realized. The year-end performance report is shared with the public opinion through the administrative ANNUAL REPORT.
209
ISTANBUL METROPOLITAN MUNICIPALITY INSTITUTIONAL PERFORMANCE RESULTS
The realization results of 2011 Performance Program were
prepared on the basis of General Institutional Status, General
Management and Main Service Areas (Reconstruction
Management, Transportation Services Management, Social
Support Services Management, Healthcare Services,
Environmental Management, Management of Cultural Services,
Urban and Public Order Management, Disaster Management).
Table 2 Istanbul Metropolitan Municipality Performance Report
UNIT TARGET
IMM INSTITUTIONAL PERFORMANCE REPORT 100
YEAR-END REALIZATION SUCCESS LEVEL
87 PERFECT Points
1. GENERAL MANAGEMENT CRITERIA
1.1. Information Management
Number of Services offered Online
Number of Web Services offered to Stakeholders
Number of Mobile Applications
1.2. Management of Foreign Affairs
Number of EU Projects Accepted within the Year
1.3. Property Management
Collection Ratio of Rental Revenues
Ratio of Amicably Settled Expropriation
1.4. Management of Public Relations and Communication
Satisfaction Ratio of Applicants of White Table Services
1.5. Management of Financial Resources
Revenue Budget Realization Rate
Expense Budget Realization Rate
1.6. Strategy and Quality Management
Completion Rate of Investment Service Program and Budgetary Integration
Number of In-House System Audits under Audit Procedures
2. RECONSTRUCTION MANAGEMENT
Transfer of Bosporus Preliminary View Zone Plans into Digital Environment
Ratio of Cadastral Update and Title Deed Integration*
Completion Ratio of Address Information System
Points
Number
Number
Number
Points
Number
Points
%
%
Points
%
Points
%
%
Points
%
Number
Points
%
%
%
100 96 PERFECT
100 100 PERFECT
10 10 PERFECT
12 3 15 PERFECT
100 3 PERFECT
5 100 PERFECT
100 9 PERFECT
90 88 PERFECT
70 64,49 GOOD
100 71 PERFECT
62 100 PERFECT
100 78 PERFECT
95 100 PERFECT
100 112,96 PERFECT
100 98,10 PERFECT
100 88 PERFECT
8 80 GOOD
100 13 PERFECT
80 78 GOOD
40 100 PERFECT
100 5 POOR
99,10 PERFECT
* A protocol was executed between the General Directorate of Title Deeds and Cadastre and MM and TKGM
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT requested to have pilot activities undertaken in 2 districts as a priority and the activity then resumed in other districts.
Performance Information 210
Table 2 Istanbul Metropolitan Municipality Performance Report UNIT TARGET YEAR-END REALIZATION S UCCESS LEVEL
(Average) Response Time to Reconstruction Complaints Day 10 11 PERFECT
Integration Number of Urban Transformation Projects into SUB-Scale Plans
Number of Buildings Subject to Front and Ground Rehabilitation Projects
Ratio of the Prepared 1/5000 Scale Plans to Area required to be Planned
Ratio of 1/5000 Scale Preservation Reconstruction Plans to Area to be Planned
3.MANAGEMENT OF TRANSPORTATION SERVICES
Length of Constructed Roads
Number of Constructed Junctions
Length of Constructed Road Tunnels
Average Number of Passengers Carried Daily on Public Transport Vehicles
Number of Transportation Devices on Renewable Energy Resources
Total Car Park Vehicle Capacity Provided via Roadside Car Park Projects
Vehicle Capacity of Completed Multi-Storey Car Parks
Serviced and Repaired Pedestrian Areas
Length of Surface-Coated Roads Transformed into Asphalt
4.MANAGEMENT OF SOCIAL SUPPORT SERVICES
Number of Trainees Completing İSMEK Courses
Total Number of Employed İSMEK Trainees
Number of Members using Belnet Services
Number of Members of Dershanet
Number of Projects (with Organizations/NGOs) in Alms House Services
Number of Completed Social Housing**
Ratio of Deceased Transported to Other Provinces to Number of Deceased
Number of Handicapped Persons/Family Members Outreached
Number of Employed Disabled Persons
Number of Persons in Need Outreached with Financial Aid Number of
Families Granted Shopping Coupons for Social Support Total Number of
Junctions Rendered Accessible for t he Handicapped Number of Tours for
Socially Disadvantaged Groups for Istanbul
5.MANAGEMENT OF HEALTHCARE SERVICES
Average Duration of Reaching Pre-Hospital Emergency Cases
Number of Women Receiving Psychological Counselling
Number 6 4 AVERAGE
Number 1.200 1.186 PERFECT
% 93 76 GOOD
% 100 86 PERFECT
Points 100 72 GOOD
Km 50 27,44 B.A.***
Number 30 6 11 POOR
Km 10.000.000 4,56 GOOD
Number 700 10.341.170 PERFECT
Number 18.000 675 PERFECT
Number 1.000 15.093 GOOD
Number 350.000 1.777 PERFECT
m² 25 520.768 PERFECT
Km 100 18 GOOD
Points 175.000 81 GOOD
Person 170 191.000 PERFECT
Person 170.000 80 B.A.***
Person 210.000 150.351 PERFECT
Person 17 204.096 PERFECT
Number 250 15 PERFECT
Number 22 0 POOR
% 200.000 25 PERFECT
Person 210 276.373 PERFECT
Person 55.000 213 PERFECT
Person 180.000 56.543 PERFECT
Family 126 114.242 AVERAGE
Number 45 95 GOOD
Number 100 60 PERFECT
Points 7,30 100 PERFECT
Minute 21.186 7,32 PERFECT
Person 38.529 PERFECT Resource. Department of Financial Affairs, 2011.
**344 apartments, tendered out in 2011, are planned to be completed in 2012.
211
Table 2 Istanbul Metropolitan Municipality Performance Report
Number of Women Subject to Medical Screening
Number of Patients receiving Home Care Services
Number of Rehabilitated Stray Animals
6.ENVIRONMENTAL MANAGEMENT
Amount of Electricity Generated from Methane Gas
Number of Recycled Electronic Waste Units
Number of Vehicles Fitted with GPS for Excavation Inspection
Completion Ratio of Noise Maps
Annual PM10 Concentration
Amount of Materials Recycled from Construction Demolishment Waste
Amount of Newly Built Green Fields
Amount of Serviced Green Fields
7.MANAGEMENT OF CULTURAL SERVICES
Capacity Utilization Ratio of Cultural Centres
Number of Ancient and Rare Works Subject to Repair and Bookbinding
Number of Pages of Rare Works Transferred into Digital Environment
Satisfaction Rate of Library Readers
Number of Viewers of Plays Performed at City Theatres
8.MANAGEMENT OF URBAN AND PUBLIC ORDER
Number of Inspections on Discharge of Excavated Soil
Number of Advertisements, Notices and Elements Compliant to Regulation
Average Resolution Duration of Citizens’ Requests before Municipality Police
Inspection Ratio of Registered Non-Sanitary Establishments Number of
Businesses Subject to Price Tariff and Labelling Inspections Inspection
Ratio of Public Transport Vehicles
Duration for the Conclusion of Infrastructure Work Permit Applications
9.DISASTER MANAGEMENT
Completion Ratio of the Update of Disaster and Emergency Plans
Total Number of Firehouses
Average Duration of Accessing Scene of Fire
Ratio of Trained Volunteer Fire Fighters to Professional Fire Fighters
Number of Participants in First Aid Trainings ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
UNIT TARGET YEAR-END REALIZATION SUCCESS LEVEL
Person 121.000 178.388 PERFECT
Person 6.000 6.346 PERFECT
Number 8.000 7.318 PERFECT
Points 100 84 GOOD
Kwh/Year 250.000.000 114.261.956 B.A.***
Number 2.500 3.964 PERFECT
Number 1.000 2.969 PERFECT
% 50 60 42 49 GOOD
g / m³ 70.000 68.795 PERFECT
m³ 330.000 243.481 PERFECT
m² 49.063.986 48.628.857 GOOD
m² 100 95 PERFECT
Points 75 74 PERFECT
% 1.250 1.829 PERFECT
Number 900.000 1.009.343 PERFECT
Number 90 90 PERFECT
% 500.000 409.150 PERFECT
Person 100 100 GOOD
Points 22.000 24.521 PERFECT
Number 58.500 206.144 PERFECT
Number 9 6 PERFECT
Day 100 100 PERFECT
% 22.000 25.475 PERFECT
Number 25 34 PERFECT
% 14 10 PERFECT
Day 100 78 PERFECT
Points 98 100 GOOD
% 93 84 PERFECT
Number 6,09 6,01 PERFECT
Minute 6,50 4,20 PERFECT
% 5.000 4.835 AVERAGE
Person PERFECT
NE
GA
T
(+)
PO
Zİ
Performance Information 212
Table 2 Istanbul Metropolitan Municipality Performance Report UNIT TARGET YEAR-END REALIZATION SUCCESS LEVEL
Total Number of Firehouses with Renewed Service Buildings Application
of Competence and Continuous Education to All Personnel Amount of
Completed Digitization in Settlement Study (Map Sheets) Completion
Ratio of Landslide and Fault Examinations
Graph 2. Performance Status in the Whole Institution and Main Service Areas 96
87 100
78 84
72
Whole Institution General
Management Reconstruction Transportation
Number 7 4 AVERAGE
% 40 41 PERFECT
Number 400 150 POOR
% 90 90 PERFECT ***B.A. : Below Average
100
95
78 81
Environmental Management Services Management
As can be seen in “Graph-2”, the average scores of main service areas indicate that the general success score of the institution is 87 over the target value of 100 and corresponds to the very
Management of
Urban and Public
Order
Table 3
Management of Disaster Management Management of Management of Social Support
Healthcare Services Cultural Services Services
Resource. Department of Financial Affairs, 2011.
Deviation of Institutional Performance Indicators from Targets
DEVIATING
REASON OF DEVIATION NO. OF INDICATORS RATIO OF INDICATORS
good level. In some of the main service areas, the 2011 performance realizations are observed to be very good with 96 points in General Management; good with 72 points in the Management of Transportation Services; good with 81 points in Management of Social Support Services; very good with 100 points in Healthcare Services; good with 84 points in Management of Cultural Services; very good with 100 points in Management of Urban and Public Order; and good with 78 points in Disaster Management.
Realizations up to 10% (+) or (-) from the target values in terms of the
indicators specified in the performance report of the institution were
regarded as normal.
Realizations exceeding these limits were defined as deviations From target values and their reasons, number of deviating
Indicators and their ratio to the total number of indicators are given in
“Table-3”.
(-)Unsuitable Target Value
(-)Less Demand than Expected
(-)On-Going Tender (Extended Process)
(-)Insufficient Funding
(-)Cancellation of Project
TOTAL
(+) Unsuitable Target Value
(+)More Demand than Expected
TOTAL
14 19
25 37
11 11
23 31
18 24
7 9
25 33
Resource. Department of Financial Affairs, 2011.
Performance Information
212
.
EVALUATION OF PERFORMANCE
MANAGEMENT SYSTEM
On the basis of the philosophy of continuous improvement, the performance management system is analysed and evaluated by taking into consideration the institutional culture and the improvement activities necessary for its more effective implementation are carried out. Improvement activities for the Performance Program are performed by following currently prepared performance programs and practices and in the form of identifying faults and shortcomings, gathering opinions and suggestions of practitioners, reviewing national and international performance management system practices and adapting good practices to our institutional system.
213
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
General Management
Reconstruction Management
Management of Transportation
Services
Environmental Management
Disaster Management
Urban and Public Order
Management
Management of Social Support
Services
Management of Healthcare Services
Management of Cultural Services
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
CA
PA
BIL
ITY
AN
D C
AP
AC
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EV
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ST
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Evaluation of Institutional Capability and Capacity
Evaluation of Institutional Capability and Capacity
Table 1. General Management
216
Strengths
1. Strong control and inspection structure over financial resources
2. Credibility of IMM before financing organizations
3. Richness and diversity of real estate portfolio under the property of IMM
4. Realization of real estate sale and lease procedures in a transparent and competitive environment
5. High collection ratio of property revenue
6. Effective utilization of the residential fund under the Law No. 775 in relevant areas
7. Constant renewal of technological infrastructure and effective utilization of technology
8. Broad band joint communication infrastructure and IP telephone infrastructure
9. A scalable and strong geographical information system at the provincial level
10. Ability to reach settlement by the allocation of social housing or payment of expropriation fee to the owners of
evacuated slums and to provide maintenance and repair services free of charge
11. The implementation of integration applications between the budget and the investment program in a healthier manner
12. The implementation and ownership of the Strategic Management Approach to an increasingly greater extent in our
organization
13. Identified areas of improvement through process analyses in all service areas
14. A strong information communication network
15. Availability of technologically supported institutional archive management system
16. Predefined nature of procurement processes and documents used in these processes
17. Availability of a technologically supported stock management system
18. Availability of a technologically supported vehicle fleet tracking system
19. Effective use of security cameras
20. Availability of an automation-supported logistics centre to IMM
21. Presence of a public relations system serving the citizens with its infrastructure and functionality and the White Desk
Service being a golden trademark around Turkey
22. Leading and prominent role generally undertaken by investment projects in terms of diversity, quality and functionality
for local governments around the country
23. Follow-up of internationally implemented study projects
24. Initiation of In-House Internal Audit System practices by the Ministry of Finance with the Law No. 5018
25. Predefined processes relating to main service areas
26. Primary, secondary and tertiary legislation concerning internal audit being in effect and the clarity provided by this
legislation
27. The dynamic structure of internal audit certification, gradation of certificates and professional development focus of
gradation conditions
28. The definition of internal audit in the legislation as reasonable guarantee and consultancy services
29. IMM featuring structure application and management examples with a successful infrastructure
30. The organization being open to innovation, responsive and highly mobile
31. The organization’s competence in software development
32. The ability to use alternative methods in the recruitment of personnel in line with current needs
33. The importance attached to needs analysis and diversity criteria in in-service training
34. The implementation of the performance assessment system increasingly more effectively
35. The constant increase in experience and dissemination with relation to the preparation and implementation of EU
projects around the organization and the increase in the number of personnel with experience in this context
36. Availability of knowledgeable and reliable personnel in different fields of expertise that are experienced in their service
area with a command on the legislation
37. Increase in the number of young personnel with openness to innovation and self-development around the organization
217
Areas of Improvement
1. Need to increase practices and methods to reduce expropriation expenses 2. Insufficiency of the share allocated for expropriation in the budget to satisfy the needs 3. Harmonization of expropriation and project implementation processes 4. The fact that revenues are processed in TL and a part of the debts in foreign currency being a risk factor 5. Problems encountered in the collection of adequate pay revenue 6. The increase in the need for external sources in parallel with the increasing investment and service needs and the failure of certain service buildings to satisfy location requirements and specifications necessary to allow effective and efficient functioning 7. The lack of a logistics centre in the Anatolian side 8. Lack of sufficient funding allocated from the central government budget (general budget) to provide for the construction and expropriation costs of inner-city rail system projects to ensure the prompt and uninterrupted implementation of these projects 9. Insufficient level of activities promoting and providing information on the services in the media 10. Need to further increase effectiveness and efficiency in project management 11. Need to strengthen the coordination among units to evaluate and respond to citizens’ requests 12. Need to increase the effectiveness of coordination with other investing public bodies 13. The need for a Web-based software program to ensure coordination with other public agencies and institutions to ensure uninterrupted high quality in the provision of White Desk Services and faster progress in the resolution of applications 14. Noncurrent laws and regulations and shortcomings in deterrent impact and sanctions with a lack of definition and confusion in authorities 15. Follow-up, reporting and management of all types of municipality activities in the GIS (Geographical Information System) environment by rectifying the integration problem as required by the currently used technological infrastructure 16. Acceleration of the process in cases requiring approval from other public agencies and institutions (project, plan and decision approvals) 17. Lack of a sufficiently systematic approach in the area of in-house monitoring and assessment 18. Insufficient number of certified internal auditors 19. Incomplete practices concerning the internal audit systems of expenditure units 20. The inability to identify the need for physical resources at a sufficient level and to ensure coordination among units in this context in a timely manner 21. Lack of a supplier/contractor assessment system and a supplier pool system 22. Increasing the effectiveness of performance assessment of units and employees 23. Quality management activities 24. Employee opinion and suggestion system 25. Increasing the number of social activities to improve the morale and motivation of personnel
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Evaluation of Institutional Capability and Capacity 218
Suggestions and Measures
1. Construction of an institutional archive building furbished with all types of technological equipment
2. Gathering of project-generating units in the same service building to ensure cooperation and coordination among these
units in an effective manner
3. The establishment of an individual and modern training complex to provide orientation for newly recruited personnel and
in-service trainings for existing personnel in an effective manner and in line with current needs
4. Further improvement of the understanding of cooperation and joint work with academic spheres, non-governmental
organizations and trade organizations to provide for the economic, social, cultural and physical development of the city
5. Increasing the effectiveness of coordination with local governments and other public institutions to provide the services with a more effective, more efficient, faster and more citizen-oriented understanding
6. Increasing the effectiveness of communication between the Municipality and its internal and external stakeholders through
the use of various instruments
7. Strengthening coordination with public institutions to eliminate the problems encountered in the harmonization of the
Turkish Legal System with the EU Acquis
8. Identification of institutional and urban risks with an integrated approach
9. Organization of “Public Councils” with the participation of Municipality administrators in districts
10. Opening of new Communication Points on strategically important, historical squares, streets and spaces to increase
face-to-face communication with citizens
11. The establishment of a common information pool in coordination with other public agencies and institutions, delivery of
trainings on the white desk service and exchange of problems presented to municipalities through CRM support and
acceleration of problem resolution process 12. Exercising municipality activities in an environment used and applied by everyone by improving technological
infrastructure with a currently used software program
13. More emphasis on training and research activities to improve quality and efficiency in services
219
Urban Planning Management
Strengths Areas of Improvement 1. Availability of a previously prepared 1/100.000 scale Istanbul Provincial Landscape Plan 2. Availability of sufficient institutional experience in planning 3. Availability of experienced personnel open for innovation in the different disciplines required by activities in planning and reconstruction management 4. Currently on-going preparation of urban transformation projects with an earthquake-oriented working approach around the organization 5. Availability of adequate authority in the area of reconstruction inspections 6. Effective use of technology in mapping activities 7. Urban information systems being in a leading and exemplary position for local authorities in project preparation and implementation efforts 8. Availability of a strong database used to collect and analyse the data that provide the basis for planning activities 9. Disseminated use of geographical information systems and increasing use of IT systems in our reconstruction services 10. High level of technological resources available for reconstruction management activities 11. The presence of a specific law regarding the Bosporus Preview Area
1. More integrated functioning of units with expertise on
reconstruction management (earthquake, transportation,
protection, design, etc.)
2. Sufficiently broad participation in planning activities and
evaluation of urban risks and reflection of social and economic
dimensions on planning decisions
3. Formulation of a model and structure whereby neighbour and
environmental relations and other matters are taken into
consideration, with social and individual sensitivities duly
accounted for, with the aim of progressing towards a healthier
structure in slum formations through urban transformation
Suggestions and Measures
1. Acceptance of the urban design guidelines to be prepared on the basis of its application to the typologies of characteristic and
periodic construction materials as a reference and identification and execution of subsidies and investments to ensure that all
practices are performed in line with these guidelines
2. Revision of the Bosporus Law in line with the current needs of the Bosporus and the designation of pre- and post-view lines of
the Bosporus in line with the reality
3. Establishment of protection and practical inspection offices for the Bosporus area
4. Establishment of urban design units at district municipalities to ensure coordinated implementation of urban design processes
5. Enforcement of a requirement for the frontal appearances, colours and lining materials of the architectural projects of buildings to
be newly constructed to be approved by urban design units within the scope of Urban Design activities
6. Enforcing a legal obligation on spaces requested by District Municipalities and planned as a project by our organization to comply with urban design projects 7. Establishment of Istanbul Investment Platform in property development which could also accommodate investors from the world
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Evaluation of Institutional Capability and Capacity 220
Management of Transportation Services
Strengths Areas of Improvement 1. Prioritization of transportation investments and services
2. Increasing integration among different transportation
systems
3. Availability of different transportation systems
4. Leading and prominent example set by the transportation
practices managed under the initiative of the organization for
other cities
5. Opportunity to work with municipality partnerships and
affiliated partnerships with expertise, common understanding and competent personnel
6. Availability of an experienced and expert personnel cadre
with the competence to realize transportation investments in
the shortest time possible that follow developments around
the world closely and adapt these developments to the
needs of the city
7. Availability of capabilities and possibilities to generate and
put into practice technologies for transportation, traffic
management and enforcement systems
8. Presence of technical infrastructure capable of realizing the
future forecasts concerning transportation systems
9. Effective and prompt reflection of transportation needs onto planning activities
10. Availability of a comprehensive body of knowledge and
authority in the operation of inner-city transportation systems
11. Designation of standards for public transport vehicles by
IMM
12. Follow-up of identification information of inner-city public
transport vehicles through the database
13. Delivery of awareness-raising/professional development
trainings to stakeholders
14. Increasing dissemination of practices that improve
energy efficiency and reduce carbon emission and of the use
of renewable energy in traffic management and operation systems
15. Support for road lightning and maintenance and repair
activities with the automation system
16. Availability of the previously prepared Transportation
Master Plan
17. Availability of a Traffic Control Centre established for the
purpose of control, inspection and management of urban
transportation from a single centre and equipped with the
necessary Intelligent Transportation System (ITS)
1. Increasing cooperation and cooperation further with
institutional and individual stakeholders in planning, project
preparation, implementation and monitoring processes
pertaining to transportation services
2. Increasing the effectiveness of planning and project
preparation processes of transportation investment and services
3. Improving and disseminating practices for pedestrian priority
and comfort in transportation projects
4. Improving bicycle roads to an adequate level
5. Increasing further the car park capacity in line with current
needs
6. Increasing the effectiveness of the promotion on
transportation systems and their applications
221
Suggestions and Measures
1. Tax exemption to be provided for the fuel used by public transport vehicles to render transportation via inner-city
public transport vehicles cheaper and more comfortable
2. Provision for management-enforcement unity in urban traffic through regulations to transfer the traffic enforcement authority to the Municipality
3. Prioritization of R&D activities aiming at improving inner-city transportation services4. Increasing the number of
traffic circulation project activities that increase the existing road network capacity
5. Increasing the performance and quality of public transport
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
221
Environmental Management
Strengths 1. Availability of the possibility and capacity to
implement joint projects with universities in
environmental management 2. Currently on-going park and green field
arrangements to satisfy the different needs of
different sections of the public 3. Utilization of advanced technology in air quality
measurement and coal inspection activities 4. Utilization of an effective and sufficient vehicle fleet for vessel inspections 5. Realization of vector control activities through the
adaptation of effective, economic and
environmentally friendly new practices 6. Availability of an advanced analysis laboratory in
environment 7. Presence of facilities that transform methane gas
emitted from domestic waste landfill sites into
electrical energy 8. Realization of water, sewerage and recreation investments
through the use of high technology in Istanbul 9. Currently on-going planning and establishment of
new facilities in addition to existing facilities to provide
for maximum recycling and recovery 10. Utilization of methods and technologies enabling closed excavation 11. Availability of trained and experienced personnel
cadre for infrastructure and structure problems
Areas of Improvement
1. Pushing the possibilities for the allocation of more and
sufficient space for green fields, cemeteries and fixture
areas in implementation plans 2. Incomplete activities for the noise mapping of Istanbul 3. Further improvement of cooperation and coordination to
facilitate land provision for the establishment of necessary
waste management facilities 4. Increasing the ratio of solid waste sorted at the source 5. Improving infrastructure facilities to the sufficient level for the removal of surface waters
6. Prioritization of activities for the planning and
realization of monitoring, training and awareness-
raising activities required by the Energy Efficiency
Law 7. Prioritization of awareness-raising and
information activities on fight against global
warming for the public 8. Prioritization of planning, project preparation and
implementation activities for the establishment of new facilities for
the disposal of industrial, domestic and medical waste in Istanbul 9. Sufficient realization of the existing potential in Istanbul for the formulation of alternative energy resources
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Evaluation of Institutional Capability and Capacity 222
Suggestions and Measures
1. Continuation of efforts to harmonize the regulations issued by the Ministry of Environment and Urbanisation under the Law No. 5216 with each other 2. Continuation of efforts to develop and follow up regulatory proposals by analysing the problems encountered during inspections with relation to sanctions aiming at the elimination of all types of pollution under the Environment Law 3. Settlement of the environmental approach and urban construction understanding in practice
Evaluation of Institutional Capability and Capacity 222
Disaster Management
Strengths 1. Availability of an institutional disaster and
emergency plan 2. Availability of detailed earthquake risk analyses 3. Close monitoring of current developments
regarding disaster management 4. Availability of technical personnel with theoretical and practical knowledge 5. Involvement in cooperation with universities in Disaster
Management 6. Institutional identity, organizational unity and
experience brought forth by the Istanbul Fire Brigade’s
history of 295 years 7. Availability of highly qualified intervention vehicles
equipped with strong and modern technological
infrastructure 8. Widespread nature of disaster response units in
Istanbul 9. Availability of a logistics support centre 10. Availability of the necessary infrastructure for
effective disaster training 11. Recent initiation of activities for micro-zoning and thus,
continuation of activities to enable reconstruction plans
that form a basis for groundwork and implementation to
attain a realistic infrastructure 12. Provision of theoretical and practical knowledge
as a result of effective cooperation with stakeholders (universities, etc.) in projects
Areas of Improvement
1. Need for more effective coordination and
cooperation among disaster management units 2. Continuation of the activities for the integrated
definition of disaster risks 3. Increasing the number of practices that prevent
earthquake damages 4. Continuation of the improvement activities in landslide
and flood areas 5. Continuation of internal-external awareness-
raising activities on disaster management 6. Dissemination of in-house applications of the
emergency action plan 7. Continuation of subsidizing activities to increase disaster
volunteering 8. Continuation of the dissemination of volunteer fire fighting
in rural areas 9. Continuation of the strengthening of
communication infrastructure in disaster-
related matters 10. Existence of redundant building stock and
infrastructure shortcomings despite the earthquake
risk facing Istanbul
223
Suggestions and Measures
1. Digitization of 1/5.000 settlement maps of the whole of Istanbul 2. Maintenance of technically-oriented protocols concerning seismicity and earthquakes with universities and scientific bodies 3. Maintenance of experienced personnel in the Fire Brigade organization 4. Continuation of the increase in the number of firehouses and vehicles within the framework of needs
analysis 5. Increasing the effectiveness of coordination concerning the duties, authorities and areas of responsibility of urban disaster
response units structured under different agencies and institutions 6. Clarification of legislative sanctions with relation to practices that mitigate damages arising from the disaster risk of Istanbul 7. Increasing the interest of public institutions to activities aiming at disseminating disaster awareness 8. Implementation of measures to eliminate the preventive/delaying effect of neighbourhood open markets on response by
closing roads and streets in case of an emergency 11. Continuation of the increase in the number of fire hydrants around the city in line with current needs 12. Performance of urban planning activities by taking into consideration the disaster risk
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
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Urban and Public Order Management
Strengths 1. The ability of the municipality police to adapt itself fast
to changing conditions and new practices 2. Effective implementation of trainings to ensure
compliance with the legislation and legislative
amendments 3. Effective and prompt evaluation and resolution of
citizens’ complaints and requests regarding urban and
public order 4. Availability of trained technical personnel,
technological equipment, tools and vehicles for the
inspection of non-sanitary and sanitary establishments 5. Utilization of technological infrastructure for the
monitoring of illegal excavation waste and construction
waste disposal 6. Performance of noise inspections with qualified
personnel and technologically supported
infrastructure 7. Up-to-date and effective monitoring of the inventory of
public transport vehicles 8. The characteristic of the Market of Aquatic Products being
the largest organization of Turkey in this field and its
standard-setting nature for public and private organizations
providing services in this field
Areas of Improvement
1. Need to further increase practices for the integrated
implementation, monitoring and audit of inspection activities
of different units 2. Need to further improve the educational level of
municipality police personnel 3. Continuation of activities to shorten the durations
of bureaucratic procedures regarding authorization 4. Integration of urban fixture applications with e-municipality
practices 5. Continuation of practices aiming at improving,
developing and disseminating urban construction 6. Development of a more effective and efficient
approach to services relating to aquatic products within
the scope of integrated logistical activities prescribed by
the Landscaping Plan and acceleration of activities
concerning the allocated area in Gürpınar region 7. Increasing knowledge and awareness on the EU
legislation concerning urban and public order 8. Incompatibility between the responsibilities entrusted by the legislation and the equipment used by officials for
defence purposes
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Evaluation of Institutional Capability and Capacity 224
Suggestions and Measures
1. Improving the mobility of municipality police in the sanctions they impose on persons that commit urban crimes 2. Improving the enforceability of the Misdemeanour Law by expanding its limits 3. Elimination of the confusion concerning duties, authorities and responsibilities in the legislation specifically with
relation to food inspections and laboratory services
Evaluation of Institutional Capability and Capacity 224
Management of Social Support Services
Strengths 1. Leading role in providing high-quality service to senior citizens without kin and in need 2. Realization of pilot applications for different disadvantaged groups in social services 3. Presentation of social assistance services around the city in such a manner as to outreach widespread and different disadvantaged groups 4. Openness for cooperation with stakeholders and for participation of non-governmental organizations in the planning and presentation of social support services 5. Availability of highly qualified and experienced personnel in the presentation of services to senior citizens without kin and in need 6. Provision of home care services free of charge to people in need that lack social security or are unable to access healthcare services despite their social security 7. Sufficient diversity in services for the handicapped to satisfy their physical, social, cultural, etc. needs 8. Utilization of EU funds in services for the handicapped and senior citizens 9. Ability to reach settlement by the allocation of social housing or payment of expropriation fee to the owners of evacuated slums and to provide maintenance and repair services free of charge10. Provision of funeral services by qualified personnel free of charge and in a high-quality and prompt manner 11. Provision of free-of-charge inter-city transfer services for funerals 12. Delivery of professional trainings to citizens in a widespread and high-quality manner and free of charge through İŞMEK 13. Granting of certificates approved by the Ministry of National
Education to the citizens through İŞMEK 14. Provision of affordable and high-quality services to citizens at
social facilities located at the most beautiful spots of Istanbul 15. Provision for the citizens to benefit from beaches in a
safe and hygienic manner 6. Conduct of scouting activities at international standards
and dimensions 17. Provision of widespread and varied athletic opportunities by
IMM to citizens 18. Widespread availability of Bel-net service around the city 19. Construction of social housing
Areas of Improvement
1. Improvement of the infrastructure for the integrated
provision of social support services 2. Need for qualified intermediary employees in the
technical sphere
3. Difficulties arising in the planning and provision of social support
services from the lack of a definite figure regarding the number of all
handicapped in Istanbul 4. Allocation of sufficient cemetery space in reconstruction plans
225
Suggestions and Measures
1. Development of central and local policies for the on-site resolution of the problems of the aging population with the involvement of
relevant persons 2. Increasing the number of joint activities undertaken in cooperation with academic spheres, non-governmental organizations and
trade bodies in the field of social services 3. Increasing cooperation and practices for more effective promotion of the social services on offer and their effectiveness in the
public opinion 4. Increasing the effectiveness of coordination among non-governmental and public organizations working in the field of social services 5. Rendering the legal infrastructure sufficient for all social services to be administered from a single centre
225
Management of Healthcare Services
Strengths 1. Leading in pre-hospital emergency care services 2. Free-of-charge first aid trainings and their effective
implementation 3. Provision of life guard services along coasts from a single
organization 4. Widespread provision of services for women and protection of
family health 5. Appointment system in protective services for family health 6. IMM having a hygiene laboratory at international
standard 7. Single-centred and effective implementation of vector control
services by IMM 8. Utilization of the drugs and equipment prescribed by World
Health Organization for vector control 9. Increasing effectiveness and improvement of services for the
rehabilitation of stray animals 10. Establishment of fixed sacrificial slaughterhouses and sales
areas, which could be used as a model, in addition to mobile
sacrificial slaughterhouses to satisfy the prospective needs of the
city 11. Regular keeping of statistical data on health services with relevant
details 12. Follow-up of general academic and societal changes by reason of
the close dialogue established with NGOs and universities in the
provision of healthcare services
Areas of Improvement
1. Improvement of the coordination among units undertaking
healthcare services 2. More effective promotion of the services offered at the hygiene
laboratory 3. Increasing the activities aiming at public awareness-raising
within the scope of vector control 4. Dissemination of mobile sacrificial slaughter units 5. Difficulties encountered in the employment of qualified
personnel due to the lack of organizations delivering trainings
on certain specific service areas such as senior care
Suggestions and Measures
1. Improvement of the legislation specifically concerning the duties, authorities and responsibilities in the fields of food
inspection and laboratory services by the relevant Ministry 2. Improvement of the existing legislation concerning the rehabilitation of stray animals and control of zoonotic
diseases by the relevant Ministry 3. More effective implementation of activities regarding emergency healthcare services in the fields of secure food/water
supply in disaster situations and control of infectious diseases
ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT
Evaluation of Institutional Capability and Capacity 226
Management of Cultural Services
Strengths Areas of Improvement 1. Free-of-charge provision of most of the cultural services 2. Widespread distribution of venues offering various
cultural and artistic activities around the city 3. Availability of trained and qualified artists that are
able to perform any type of music professionally 4. Availability of a large number of immoveable cultural
assets under the property of IMM and the provision of
these assets for the use of the public in different activities 5. Availability of a rich cultural and artistic archive 6. Ready availability of an inventory immoveable cultural
assets of the historic peninsula 7. Deep-rooted tradition of city theatres 8. Availability of libraries with great richness in
content 9. Cooperation developed with universities, relevant NGOs
and experts 10. Membership to effective, active and recognized different
networks abroad 11. Opportunities for participation in different cultural
activities inside and outside the country 12. Provision of opportunities to contribute the
development of artistic persons and groups 13. Institutional awareness on the protection of cultural
heritage 14. Qualified technical personnel undertaking services for
the preservation of cultural and historic heritage and
development of new cultural structures 15. Sufficient technical equipment and laboratory
infrastructure for the preservation of cultural and historic
heritage 16. Topographical, historic and natural features of the city 17. Facilitation of works to be conducted by IMM on historic
buildings not under its discretion through laws and
regulations
1. Maintenance of the understanding to implement activities
aiming at preserving cultural and historic heritage in an
integrated and coordinated manner 2. Provision of a sufficient number of qualified personnel for the
restoration of cultural and historic heritage 3. Strengthening of coordination among relevant units in the
planning, project preparation, construction and operation of cultural
venues 4. Improving coordination among cultural and promotion service
units and more effective promotion of services 5. Increasing awareness-raising activities on the preservation
of cultural and historic heritage 6. Acceleration of efforts to complete the inventory of ancient
buildings 7. Ensuring sustainability of the sensitivity towards consistency
with historical fabric and aesthetics in newly constructed
cultural venues 8. Continuation of activities to utilize EU grant funding
effectively
Suggestions and Measures
1. Enactment of legal arrangements to shorten the board permission process in such works as simple repairs, street or
square landscaping to be undertaken in archaeological sites 2. Enactment of legal arrangements to accelerate the board approval process of restoration projects 3. Increasing public awareness on the preservation and improvement of ancient
buildings 4. Preparation of the inventory of ancient buildings in whole and keeping it up-to-date in the digital
environment
Istanbul Metropolitan Municipality 2011 Annual Report Evaluation Guidelines
With relation to the preparation of the administrative Annual Report,
Article 41 of the Public Financial Management and Control Law No.
5018 includes the following governing provision: “Every year, an
Annual Report shall be prepared by high-level managers and
expenditure officials to whom funding has been allocated from the
budget within the framework of accountability. High-level
management shall issue and announce to the public an
administrative Annual Report indicating the results of the activities undertaken by their administration on the basis of the unit Annual
Reports prepared by expenditure officials.” Other procedures
and principles concerning the issues specified in these reports, its
delivery to relevant administration, its announcement to the public
and durations pertaining to these operations are governed by the
Regulation on the Annual Reports to be Prepared by Public
Administrations published on the Official Gazette dated
17/03/2006 and No. 2611. The 2011 Administrative Annual Report was prepared in
compliance with the aforementioned legal framework and in line
with the following reporting principles. Taking into consideration
these principles will facilitate the evaluation of the report.
Periodical 1. All data within the report are annual. Organization Chart, Institutional Structure, Human Resources reflect the final situation as of 31 December 2011. In this respect, the data provided in the report must be addressed within the framework of the development and results of the 2011 calendar year. 2. The report covers the 2010-2014 Strategic Plan period.
Therefore, the goals and targets included in the Strategic Plan period are associated with the sectors and sub-sectors and
predefined processes indicating strategic areas.
Transparent 3. The report covers information concerning every activity undertaken by the organization and data relating to the resources spent for these activities. 4. Institutional units generating the data on services or investments
are specified under the relevant tables as the expenditure unit
where the resources have been collected. Detailed bases of
these data are available at the directorates where projects or activities are implemented at the operational level and where the
data have been generated.
Citizen-Oriented 5. All assessments, classifications and data took into
consideration the value generated from the perspective of the
citizen as the final user of the institution’s services without taking
into account the units undertaking the relevant duties within the
organizations and report preparation processes were based
upon the relevant sector and process. In this scope,
organizational units within the value chain are excluded from the
scope.
6. Results of projects are specified not on the basis of
directorates, but on the basis of sectors and sub-sectors. Therefore, more than one directorate or department may be
involved in a given sectoral report.
7. During the preparation of the Administrative Performance
Report, the data were selected and formulated from sectoral
indicators representing the results that directly affect the
citizens from the unit performance of relevant directorates.
Ensures Accountability
8. A brief balance sheet is provided to indicate the Passive and Active assets of the institution. 9. The data are presented in such a manner as to cover a number
of previous years – generally 5 years – to enable the monitoring and comparison of the process according to the previous years. 10. Expenses of each sector and sub-sectors (within the
relevant year) are given in total in the final part of the report
concerning the Main Service Area in the form of a table. 11. Expenditures reflect the cumulative amounts spent within the
year. 12. Approval of realized expenses for the works undertaken by
expenditure units was obtained from their respective expenditure
official in charge. 13. Expenses are reported on a sectoral basis and in case of a
value that relates to more than one sector, this value was included
in the sectoral expenditure where the project has more gravity.
(for projects, both transportation and environmental activities and,
if any, the gravitation of project cost and for the environment, total
expenditure are included in the expenses for environmental
services.) 14. Indicators pertaining to targeted results and positive and
negative deviations are specified with respective reasons of such
deviations in the performance information part of the report. 15. Performance report was formulated with a selection of indicators
representative of the institution from unit performance reports of
relevant directorates on the basis of the Main Service Area.
Analytical 16. During the preparation of the report regarding 2011
activities by our institution, activities are grouped into two
dimensions, namely projects and processes. Projects are
classified as activities generating original outputs at the end of
their process through the utilization of the resources allocated within a certain period of time, while processes are classified as
activities repeated constantly by the institution and where the
same operation is repeated with examples such as
authorization, inspection or social support services.
DECLARATION OF THE HEAD OF FINANCIAL SERVICES UNIT
As the head of financial services unit, within my authority;
I declare that the activities are performed in line with financial management and control legislation
and other applicable legislation; internal control processes are conducted, monitored and my
opinions and suggestions are reported to higher management in a timely manner for the
implementation of necessary measures in this administration.
I confirm that the information given in the “IIVA-Financial Information” Section of the 2011 ANNUAL
REPORT of our administration is complete and accurate.
SIGNATURE
Department Head of Financial Services
INTERNAL CONTROL GUARANTEE DECLARATION As the top manager, within my authority;
I declare that the resources allocated from the budget for the activities specified in this report were
utilized in line with pre-planned goals and good financial management principles and that I provide
sufficient assurance concerning the legality and regularity of the operations of the internal control
system
This guarantee is based on issues within my knowledge including my own knowledge and
evaluations, internal controls, internal auditor reports and reports of the Council of Accounts.
I declare that I do not have any knowledge on any issue not reported here that damages the
interests of the administration.