2009 F&D Conference SuperBook

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For Corporate & Association Meeting Planners

Facilities DestinationsFacilities Destinations&

Conference

Ogden Eccles Conference Center

Spotlight: Page 4

2009 DIRECTORY

The FacilitiesMedia Group

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www.facilitiesonline.comIndustry News! Searchable Venue Database! Award Voting! Blog!

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Viewpoint ......................................2

Prime Site Award Ballot ................2

Prime Site Award Winners ..........3

Spotlight Feature: Ogden Eccles Conference Center Satisfies Market Expectations ....................4

Regionalized Directory: Conference Centers; College & University Conference Facilities; Meeting & Boutique Hotels; Small-to-Mid-Size Meeting & Event Venues ....................................5

Column: Meeting Perspectives ....14

FMG Buyer’s Guide: Your Product & Services Resource ................................ 15-16

F&D Conference Directory Index A-Z ...............................................5

Ad Index ......................................16

Northeast .............................5Adventure AquariumWyndham Princeton Forrestal Hotel & Conference CenterThe Conference Center at Niagara FallsThe Conference Center at BentleyHilton Scranton & Conference Center

Mid-atlantic .......................8Airlie CenterHilton Garden InnKellogg Conference Hotel

Southeast ...............................9The University of Georgia Conference Center & HotelEvergreen Marriott Conference Resort Harborside Event CenterThe Florida Hotel and Conference Center Lexington Downtown Hotel & Conference CenterSea Trail Golf Resort & Convention Center

Midwest ................................11Q CenterUniversity Center Conference ChicagoAmeristar Casino St. Charles Conference Center

West .........................................12Executive Conference Center at Phoenix Convention CenterInterContinental San FranciscoThe Lodge at Sonoma Big Sky Resort Norris Conference Centers – City CentreOgden Eccles Conference Center

Canada .............................13Shaw Conference CentreNAV Canada Training & Conference Centre

Pages 2-3

2 Facilities & Destinations Conference2009 SuperBook

I n 2007, the Facilities Media Group introduced Facilities & Destinations CONFERENCE to our family of print and online publications that service the Meetings & Event indus-tries. Facilities & Destinations CONFERENCE, and its web-based sister publication—Facilitiesonline.com, provides corporate and association meeting planners vital news and information about the meetings industry and small-to-mid-size meeting venues. These ven-ues are a crucial segment of the industry and the economy at large; they provide a focused

setting where training, education, planning and sales can be pursued in depth. When face-time is necessary to accomplish immediate tasks and long-term objectives, small-to-mid-size meeting ven-ues—the kind featured in the pages of this publication—are booked.

Since 1988, when the Facilities Media Group was founded, one of our core missions has been the recognition of quality and achievement, manifested through our annual “Awards of Excellence.” The facilities are voted on by our Meeting & Event Planner readership and individual winners announced in the Facilities & Destinations SuperBook (Convention Centers, CVBs and large Meeting Hotels), and the Facilities SuperBook (Arenas, Theaters and other Entertainment/Event venues). Now small-to-mid-size meeting venues have the Conference Prime Site Awards, announced here, in the 2009 Facilities & Destinations CONFERENCE.

The economic downturn hit the meetings industry particularly hard. The last few business quarters have seen cutbacks—and even meeting cancellations—and the pressure has been turned up several notches on meeting planners. When planners book a small-to-mid-size meeting venue, they are looking for a facility and staff that understands the demands of a trouble-some business climate and will act as a planner-partner when it comes to the meeting or event. No one expected the current eco-nomic situation when we began developing the CONFERENCE Prime Site Awards more than two years ago, but perhaps the awards are now more meaningful because the recognition has been earned “under fire.”

In addition to the first ever winners of a CONFERENCE Prime Site Award, the 2009 Facilities & Destinations CONFERENCE features other ‘firsts’—an even more diverse direc-tory of venues (page 5); a “Spotlight” profile (page 4) of our Cover Venue, the Ogden Eccles Conference Center, and a new & improved Buyer’s Guide: Your Products & Services Resource (page 15).

Economic recovery requires business to rebound. The business of Business begins with the meeting. And, planning that meeting—begins here.

Timothy Herrick

Editorial [email protected]

2009 Volume 3 No. 1Editorial Director Timothy HerrickAssociate PublisherMichael CaffinCreative Direction & DesignScott-Goodman AssociatesCirculation ManagerTherese LangerAccount ExecutiveAndrew ReevesResearch ManagerAmber TavarezBusiness OperationsLeo Oh© Copyright 2009 by Bedrock Communications, Inc. All rights reserved. Opinions expressed in by-lined articles and advertising copy are not necessarily those of the publisher. Advertisers are responsible for all costs, damages and claims regarding advertising insertions.Facilities & Destinations Conference is published once a year by Bedrock Communications, Inc., 6 East 46th Street, Room 301, New York, NY 10017. Telephone: (212) 532-4150. Fax: (212) 213-6382. POSTMASTER: Please send address changes to Facilities & Destinations Conference, 6 East 46th Street, Room 301, New York, NY 10017. Printed in U.S.A.Cover ad space is available by contacting a Facilities & Destinations Conference advertising account executive at 212-532-4150 x103.

Meetings: Where the Business of Business Begins

ConferenceTM


SuperBook

2 Facilities & Destinations Conference 2008

ConferenceConferenceTM


VIEWPOINT

2008 Volume 2 No. 1

EDITORIAL DIRECTOR

Timothy Herrick

ASSOCIATE PUBLISHER

Michael Caffin

CREATIVE DIRECTION& DESIGN

Lester Goodman

ASSISTANTEDITOR/PHOTOGRAPHER

Sandra Aboulafia

CIRCULATION MANAGER

Therese Langer

ADVERTISING MANAGER

Sandy Abby

BUSINESS OPERATIONS

Leon Klein

© Copyright 2008 by Bedrock Comm-

unications, Inc. All rights reserved.

Opinions expressed in by-lined articles and

advertising copy are not necessarily those

of the publisher. Advertisers are responsi-

ble for all costs, damages and claims

regarding advertising insertions.

Facilities & Destinations Conference is

published once a year by Bedrock

Communications, Inc., 6 East 46th Street,

Room 301, New York, NY 10017. Telephone:

(212) 532-4150. Fax: (212) 213-6382.

POSTMASTER: Please send address changes

to Facilities & Destinations Conference,

6 East 46th Street, Room 301, New York, NY

10017. Printed in U.S.A.

Cover ad space is available by contacting a

Facilities & Destinations Conference adver-

tising account executive at 212-532-4150.

MEMBERS OF:

Conference: a meeting, sometimes lasting for several days, in which people with a common interest participate.

The venues featured in Facilities & Destinations CONFERENCE offerplanners spaces that enable them to achieve that definition. Diversity

comes to mind—while flipping through these pages, it will be immediatelyapparent that diversity is key to the array of high-quality meeting and eventfacilities presented. Each of these venues offer attendees an intimacy thatencourages in-depth learning, hands-on training, detailed instruction andconstructive Team Building.

Small-to-mid-size meetings may cover a range of purposes, but their aimis the same—productivity. It’s why Conference Centers have a smaller spacethan a convention center and the meetings they host have only a select groupof attendees. Productivity is also what CONFERENCE offers Planners—aninclusive directory of high-quality (and diverse) venues, highlighting thespace and services offered. CONFERENCEstreamlines for Planners the research needed toselect a facility that will effectively achieve thepurposes of the event.

This is the second issue of CONFER-ENCE. The Facilities Media Group has beenproducing ESSENTIAL publications anddirectories for meeting and event plannersgoing on two decades now, and now with theoverwhelmingly positive feedback we receivedfor this still new publication, we’re confidentthat CONFERENCE will continue to servicethe Small-To-Mid-Size Meetings Market.

I also encourage you to visitwww.Facilitiesonline.com, which features acomprehensive directory of all categories ofMeeting Venues and breaking news about ourindustry.

Timothy HerrickEditorial [email protected]

ON THE COVER(Clockwise from top)University Center,Chicago;CURRENTS,the Ballroom atAdventure Aquarium,Camden, NJ;Sea Trail Golf Resort& Convention Center,Sunset Beach, NC;The ConferenceCenter Niagara Falls,Niagara Falls, NY.


Facilities DestinationsFacilities Destinations


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CONFERENCE PRIME SITE AWARDS ..................................................................1VIEWPOINT .......................................................................................................2

ON THE COVER................................................................................................2

SPOTLIGHT FEATURE: Q&A WITH IACC PRESIDENT NEIL POMPAN ............3

HOT VENUES / HOT EVENTS .......................................................................4–5

ADVERTISER INDEX.........................................................................................31

PLANNER BRIEFINGS...............................................................................32

Northeast .........................................8Mid-Atlantic..................................12Southeast .......................................14Midwest .........................................20West...............................................25Canada...........................................30

2 0 0 8 D I R E C T O R Y



VOTE for the top Conference Centers or other Small-to-Mid-sizeMeeting or Special Event Venues, including: Meeting Hotels & Resorts,University Facilities & stand-alone meeting venues. Select up to 3 venuesyour group has used for meetings/events within the last 3 years. Please baseyour vote(s) on the following criteria:

� ATTRACTIVENESS & FUNCTIONALITY� SIZE & QUALITY OF MEETING SPACE� TECHNOLOGICAL CAPABILITIES� QUALITY OF VENUE STAFF� QUALITY OF ONSITE CONFERENCE PERSONNEL� FOOD & BEVERAGE, INCLUDING MEAL & BREAK MENUS� LIGHTING, ACOUSTICS, & INTERNET ACCESS� CLIMATE CONTROL & COMFORT� OTHER MEETING/EVENT SUPPORT SERVICES� AMENITIES� TEAM BUILDING ACTIVITIES� RECREATIONAL ACTIVITIES� LODGING QUALITY (ON OR OFF-SITE)

I NOMINATE THE FOLLOWING FACILITY(IES):

1 ________________________________________________

2 ________________________________________________

3 ________________________________________________

Name, Title: _____________________________________

Organization: ____________________________________

Phone: __________________________________________

Email: ___________________________________________

Describe the size & Type of Meeting/Event

_________________________________________________

_________________________________________________

May we contact you? Yes____ No____

Winners will be showcased in the Facilities & Destinations Conference 2009 Issue—Deadline is October 1, 2008. All votes will be kept confidential!

Please Fill Out Form & Mail Your Vote To:Facilities & Destinations Conference

6 East 46th Street, Suite #301, New York, NY 10017or Fax it to: (212) 213-6382

�

Have you and your group, company, department, association or committeebeen particularly impressed with a space utilized for your meeting in the lastthree years? Did the space, venue and staff play a notice role in the success ofyour meeting event? Now is the chance to make your opinion heard.

Please take the time to fill out and send in the CONFERENCE Prime Site Awards ballot below, or cast your votes onwww.facilitiesonline.com. Winners will be announced in the CONFERENCE2010 issue.

PRIME SITE AWARDS

Facilities & Destinations Conference 32009 SuperBook

Adventure AquariumArkansas 4-H Center

Babson Executive Conference CenterThe Banff Centre

Bear Creek Mountain Resort & Conference CenterBeaver Hollow Conference Center

Bridgewater State CollegeThe Conference Center at Bentley

The Conference Center at Harvard MedicalDavid Eccles Conference Center

Decatur Conference Center & HotelFrank J. Pasquerilla Conference CenterGateway Hotel and Conference Center

Georgia Tech Hotel & Conference CenterGraylyn International Conference Center

Hilton DFW Lakes Executive Conference CenterHofstra University

Kellogg West Conference Center & LodgeTelluride Conference Center

The Whispering Pines Conference Center, University of Rhode Island The Woodlands Resort & Conference Center

UCLA Conference Services & Meeting PlanningUniversity of Georgia Center for Continuing Education Conference Center & Hotel

University Place Conference Center & HotelWhite Oaks Conference Resort and Spa

These 25 meeting and special event sites have something to be proud of. Each made an impression on meeting planners and other executives who utilize these facilities. In turn, those planners acknowledged the role the venue

and its staff played in making their meeting effective and successful.

The CONFERENCE Prime Site Award is Facilities Media Group’s most “Democratic” recognition—any small-to-mid-size venue, regardless of category, are eligible. Like the pages of Facilities & Destinations

CONFERENCE, the awards reflect the diversity of facilities that service the array of meetings corporations, associations and other organizations require. These facilities include Conference Centers, College & University

Conference Facilities, Meeting & Boutique Hotels, and other meeting/event facilities. The Facilities Media Group salutes our 2009 Conference Prime Site Award winners!

Facilities & Destinations 2009 Conference Prime Site Awards


tion to as acting as function space for the adjoining conference center. As a facility for presentations and other aspects of a meeting, the

Peery’s Egyptian Theater inspires the imagination of meeting planners booking the Ogden Eccles Conference Center. “Several of our groups utilize the theater as an extension of their meeting space,” said Reeder. “For example; by using the theater for their opening and closing gen-eral sessions it opens up additional space for meals and or breakouts.”

Reeder is a 30-year veteran of the hospitality industry and meeting venue management, a career that began as a room service waiter at the Little America Hotel in Salt Lake, and includes a wide-variety of meetings-oriented experience, including meeting/group sales execu-tive positions at various hotels, convention centers and Convention & Visitors Bureaus.

In today’s economic climate, besides the accessibility, affordability and uniqueness of the Ogden Eccles Conference Center, its staff is prepared to meet planner expectations of venue partnership over the total course of an event. “You have to work with planners throughout the entire process, which now means follow up on their registration numbers and marketing of the event,” said Reeder.

Belt-tightening may have dampened the short-term meeting market to an uncomfortable degree, but the Ogden Eccles also offers flex-ibility for meetings to grow with an event accommodating all aspects, from large presentation facilities to the option of an Exhibition Floor. “With State and local budgets being cut, groups are booking less,” said Reeder. “However, the numbers of Military groups seem to be increas-ing. Our largest tradeshow is a Military group that utilizes 180 10’X10’ booths. The show grows each year.”

B y Ti mo t hy H e r r i c k

Ogden, Utah may not seem to be the south-western destination of choice for meeting planners. But this small city, only 35 min-utes from Salt Lake International Airport

and boasting its own Municipal airport (the largest in the state), offers accessibility, reasonable price points, and a wide range of things to see and do. In addition, there’s remarkable Ogden Eccles Conference Center, a 50,000-square-foot setting for small-to-mid-size meetings that includes cutting-edge meeting rooms, space for exhibitions, banquets and receptions, and its own art-deco auditorium.

The Ogden Eccles Conference Center is located in the heart of Downtown Ogden, adjacent to a 137-room Hampton hotel and nearby the 292-room Ogden Marriott Hotel, Lagoon Amusement Park, and the Historic 25th Street restaurants, entertain-ment and shopping district. A frequent misconception about Ogden and the conference center is that Utah is an ultraconservative, no-fun zone. The reality is that Ogden has world-class dining—complete with a full range of alcoholic beverages—at price points either lower or competitive with other tertiary market destinations. “You can easily get a drink in Utah,” said Ross Reeder, General Manager, Ogden Eccles Conference Center. “That is one thing I constantly have to tell planners. In fact, food and beverage prices are very affordable, yet we offer great variety and quality.”

After easing concerns about meeting dining and night-life, Planners soon become enticed by the range of off-site team building and other activities attendees can enjoy year-round. “Planners are constantly amazed about how easy it is to get here and how many outdoor activities, such as hiking, skiing, mountain biking and kayaking are available and as close as 10-15 minutes away,” said Reeder.

Meeting Space available at the Ogden Eccles Conference Center includes: the 13,860-square-foot Grand Ballroom, with a 19-foot ceil-ing; the 5,780-square-foot Ballroom; the Executive Room 101, with seating for 80 and on-line access for 45 computers where networked software can be projected onto the built-in screen; and the venue’s six other meeting rooms, each approximately 1,000 square feet—four of the rooms feature ceiling-mounted motorized projection screens.

But the most unique attribute of the Conference Center is probably the adjacent 800-seat Peery’s Egyptian Theater. Maybe an auditorium that can seat such a sizable crowd is not unheard of in the Conference Center market, but how many of those facilities are listed on the National Register of Historic Sites? The Peery’s Egyptian Theater is an authentic, Art-Deco Movie Palace, originally constructed in the 1920s. These grand, opulent movie theaters—whose stages were also used for vaudeville shows—were planned with site-lines and acoustics that remain the standard to this day. The design and architecture of Peery’s Egyptian Theater copied the Grauman’s Egyptian Theatre of Hollywood, including the colorful, fun and kitschy Egyptian images that were a pop culture trend during the Jazz Age. The theater was fully restored in 1997, and is used as a performing arts center in addi-

AffordAble, Accessible & UniqUe:

ogden eccles conference centersAtisfies MArket expectAtions

"Several of our groups utilize the theater as an extension of their meeting space."

The Ogden Eccles Conference Center (left) and Peery’s Egyptian Theater (below).


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WyndHam PrinceTon ForresTal HoTel & conFerence cenTer900 Scudders Mill RoadPlainsboro, NJ 08536(609) 936-6509; Fax: (609) 936-6513www.WyndhamPrincetonForrestal.comDirector of Sales & Marketing: Richard V. Keurajian

snapshot: Surrounded by beautiful landscape and a gorgeous lakefront & ideally located halfway between New York and Philadelphia, and only a short distance from Princeton University, the Wyndham Princeton Forrestal Hotel and Conference Center is the perfect location for busi-ness meetings, training and develop-ment programs, and other events. The venue, which recently completed a $7- million renovation of its conference center, lobby, public space and guest room accommodations, is the largest

IACC-certified conference center in the state of New Jersey. lodging: 364 total guest rooms; 227 kings; 135 doubles; 2 suites.overall meeting space: 62,000 sq. ft. of meeting/function space, including 64 state-of-the-art meeting rooms.auditorium: Tiered seating for 360 with professional projection booth, keypad response system & built-in microphone system at each seat.Technology: Enhanced video telecon-ferencing, rear screen projection and closed circuit video network; Rear screen projection, LCD projectors, video cam-eras, monitors, polling response system, closed-circuit broadcast capabilities, sat-ellite dish for downlink communications with guest room relay capabilities; PA system, computer projector and moni-tors; wired Internet access in all guest rooms & Wi-Fi in public areas.services: Dedicated Conference Planner & onsite Conference Services Staff.Food & Beverage: Onsite catering; Forrestal Grille; Woodrow’s Dining Room.activities: full-service fitness center; 25 meter indoor pool; lighted tennis courts, massage, sauna, steam bath.

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cUrrenTs, THe Ballroom aT advenTUre aqUariUm1 Aquarium Drive, Camden, NJ 08103(856) 365-3300 ext. 7375Fax: (856) 365-3311www.currentsballroom.comFacility Sales Manager: Stacy Steffen

A ballroom under the sea with a skyline view.snapshot: A new premier event space offering an experience like no other. CURRENTS Ballroom offers your guests views of the Philadelphia skyline and movie screen-sized windows highlighting our 550,000-gallon Shark Realm Exhibit. The walls and ceiling embrace the underwater feeling with etched wave décor and tranquil colors. With colorful lighting, state-of-the-art audio-visual components, unsurpassed service, gourmet food

and breathtaking views, CURRENTS will provide your guests with an expe-rience for every sense. meeting sizes accommodated: 20 to 500.overall meeting size: 7,000 sq. ft. Meeting Rooms: Currents Ballroom (Banquet: 450; Classroom: 380; Theater: 500) West Wind (Banquet: 160; Classroom: 124 Theater: 300) Oceanic (Banquet: 170; Classroom: 128; Theater: 305) Gulfstream (Banquet: 170; Classroom: 128; Theater: 305).meeting Technology: Currents Ballroom has three movie screen sized viewing panels into our captivating Shark Realm Exhibit; Two additional Projection Screens, 9x12 and 7x9, LCD Projector, 3 LCD monitors.Food & Beverage: catering provided by ARAMARK. Customized menus available.lodging: Crowne Plaza Hotel (408 Guest Rooms); Hyatt Regency Philadelphia (349 Guest Rooms)—both hotels within approximately 5 miles.Transportation: Philadelphia International Airport is 11.94 miles away.See ad on page 7

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Adventure Aquarium .......................................................... 5

Airlie Center ...................................................................... 8

Ameristar Casino St. Charles Conference Center ............. 11

Big Sky Resort .................................................................. 12

The Conference Center at Bentley ...................................... 6

The Conference Center at Niagara Falls ............................. 6

Evergreen Marriott Conference Resort ............................... 9

Executive Conference Center atPhoenix Convention Center ............................................. 12

The Florida Hotel and Conference Center ....................... 10

The Georgia Center/The University’s

Conference Center & Hotel ............................................... 9

Harborside Event Center .................................................. 10

Hilton Garden Inn ............................................................. 8

Hilton Scranton & Conference Center ............................... 6

InterContinental San Francisco ........................................ 12

Kellogg Conference Hotel .................................................. 8

Lexington Downtown Hotel & Conference Center .......... 10

The Lodge at Sonoma ...................................................... 12

NAV Canada Training & Conference Centre.................... 13

Norris Conference Centers – City Centre ......................... 13

Ogden Eccles Conference Center .................................... 13

Q Center .......................................................................... 11

Sea Trail Golf Resort & Convention Center ..................... 10

Shaw Conference Centre .................................................. 13

University Center Conference Chicago ............................. 11

Wyndham Princeton ForrestalHotel & Conference Center ............................................... 5

Facilities & Destinations Conference Listings A to Z


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THe conFerence cenTer aT BenTley175 Forest StreetWaltham; MA 02452 (781) 891-2273; (800) 292-8782Fax: (781) 891-2434www.conferencecenteratbentley.comSales & Planning Manager: Jennifer Flemingsnapshot: Located 10 miles west of Boston on an inviting New England university campus, in the ideal setting of Waltham, Massachusetts, The Conference Center at Bentley offers state-of-the-art facilities, convenient planning services, unique food and beverage offerings, and comprehen-sive media capabilities to make your event successful. The Conference Center at Bentley features 15 dedicated meeting rooms which offer versatility and are filled with natural light. During the sum-mer months, residence halls and

classrooms are available for overnight conferences and camps. All facilities are air-conditioned and ample park-ing is at no additional cost. meeting sizes: 5-500.overall meeting space: 12,000+ sq. ft.meeting rooms: 15 dedicated meeting spaces, including a ballroom, 480-seat auditorium, 250-seat amphitheatre and seasonal outdoor tent. Technology: Onsite audiovisual equipment and technical support; wireless internet; Videoconferencing & satellite downlink capabilities.services: Dedicated meeting plan-ner, on-site event management and technical support.Food & Beverage: Full onsite cater-ing service; customizable Menus.Transportation: Boston Logan – 12 miles, Manchester, NH – 52 miles and Providence, RI – 54 miles.See ad on page 6

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HilTon scranTon & conFerence cenTer100 Adams Avenue, Scranton, PA 18503(570) 343-3000Fax: (570) 343-8415www.scranton.hilton.comDirector of Sales and Marketing: Lori Rupp, [email protected]

snapshot: The Hilton Scranton & Conference Center is an IACC-approved (International Association of Conference Centers) conference center offering high-speed Internet access - wired and wireless access in all meeting rooms and lobby, and a 24-hour business center. We are a full-service hotel and provide 175 guest rooms. We also provide 19 meeting rooms, including a and grand ballroom accommodating up to 500 guests.lodging: 175 Guest Rooms.meeting sizes: up to 500.

meeting space: 19 Meeting Rooms including – Steam Town Room (3,230 sq. ft.) Casey Ballroom (7,024 sq. ft.); Scranton Boardroom (320 sq. ft.); Mayfield Room (686 sq. ft.); Jessup Room (433 sq. ft.); Blakely Room (1,146 sq. ft.); Dalton Room (918 sq. ft.) Taylor Room (918 sq. ft.); Medallion Ballroom (1,836 sq. ft.); Dunmore Room (886 sq. ft.); Waverly Room (1,012 sq. ft.).Theater: 75-seat amphitheaterTechnology: Video Playback System & Video Tape Recorder/Players for VHS and DVDs; provides Monitors/Receivers, Plasma Data/Video Displays, Video Cameras, Projection Accessories, Microphones, Sound Systems, Video Conferencing Computer/Video Displays, Overhead Projectors, Audio Equipment /Screens; onsite technical staff. services: Onsite Conference Services Manager. Food & Beverage: Trolley’s Bistro (breakfast buffet & an Omelet Station); Casey’s- Dinner; P.J’s Pub- Bar; Electric City Café.

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THe conFerence cenTer niagara Falls101 Old Falls St., Niagara Falls, NY 14303(716) 278-2100; Fax: (716) 278-0008www.conferencecenterniagarafalls.comDirector of Sales & Marketing: Jennifer Noble

A Wonder Within A Wondersnapshot: The Conference Center Niagara Falls is the perfect location for your next group event. Centrally located in the revitalized downtown core of Niagara Falls, New York, The Conference Center is a state-of-the-art facility featuring elegant meeting space coupled with an experience staff anticipating all of your meeting needs. Your group will also enjoy easy access to 2,000 guestrooms located within a two-block radius of the Center. lodging: 2,000 guest rooms in vicinity.meeting sizes accommodated: Up to 3,500.

overall meeting space: 116,000 sq. ft. meeting rooms: 15 IACC Certified Meeting Rooms seats: (5 – 150); Cascades Ballroom seats: (500 Classroom to 1,050 theatre). Governor’s Room features seating for 50 guests with built in LCD, retractable screen, adjustable podium with microphone, surround sound, Computer and power for each guest.exhibition space: Exhibit Center (175 - 200 booths).Theatre: seats 3,500. meeting Technology: USA WiFi Zone; built-in LCD projectors & screens, whiteboards, tack able walls, non-glare table surfaces, fully wireless, video-teleconferencing, web casting capability; T-1 internet speed access; ISDN Lines, point to point data con-nections; LAN Internet access, Smart Boards Mobile Video Conferencing, personal assisted listening devices. Food & Beverage: Elegant, creative cuisine for private dining options; breakfast, plated or buffet style lunch-es and dinners for meeting attendees.nearby attractions: Niagara Falls, USA State Park, Maid of the Mist, Cave of the Winds, Whirlpool Jet Boat, Seneca Niagara Casino Old Fort Niagara.

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www.conferencecenteratbentley.com

www.conferencecenteratbentley.com


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CURRENTS THE BALLROOM AT ADVENTURE AQUARIUM MAKES A SPLASH ON THE CAMDEN WATERFRONT

dventure Aquarium and ARAMARK have teamed up to add newperspective to the special event and reception marketplace, withthe opening of the region’s new signature venue — CURRENTS, The Ballroom at Adventure Aquarium.

CURRENTS offers unmatched panoramic views of thePhiladelphia skyline across the river, and three movie-screen sized

windows into the 550,000-gallon Shark Realm exhibit. With 9,000 squarefeet of space, CURRENTS offers a rare opportunity for sit-down functionsfor up to 450 guests and cocktail receptions for up to 1,250 guests. Forsmaller affairs, the space can be divided into three separate and distinctfunction areas, allowing CURRENTS to accommodate multiple functionswithout sacrificing the views. The space also features state-of-the-artaudio and visual capabilities.

“CURRENTS is an extraordinarily sleek and con-temporary space,” said Greg Charbeneau, ExecutiveDirector of Adventure Aquarium. “It is sure tobecome the benchmark, with its breathtaking viewsof the Philadelphia skyline and our Shark Realmexhibit. We couldn’t be happier with CURRENTS andthe dynamic flexibility of this multi-use facility, whichwas built to accommodate the most exquisite events.”

With a separate entrance, staging area and facilities, CURRENTS alsooffers an independent experience from Adventure Aquarium, allowing forday-time use without interruption. For those wanting to get more than theirappetite “wet,” Adventure Aquarium offers experiences and merged spacefunctions utilizing the Aquarium’s exhibits and adventures.

Not only is the space divine and the views exquisite, the food at CUR-RENTS is not your standard banquet fare! CURRENTS challenges its chefsto produce signature dishes flavored with intricate sauces and reductions.The menu also boasts intercontinental offerings, featuring 15 top dishesfrom ARAMARK chefs around the globe, as well as an eclectic wine list.

According to CURRENTS’ clients, the hard work is paying off!“This was our best event to date,” said Beth Rosenburg of Siemens

Building Technologies, which held a CURRENTS event in January 2008.“The atmosphere was exceptional, not to mention the food! The room was set up beautifully and the view of the Philadelphia skyline made for a perfect atmosphere and evening. Hats off for ensuring a truly memorable event!”

C U R R E N T S

1 Aquarium Drive, Camden, NJ 08103(856) 365-3300 ext. 7375 • Fax: (856) 365-3311

www.currentsballroom.com

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HilTon garden inn FairFax3950 Fair Ridge DriveFairfax, VA 22033(703) 385-7774; Fax: (703) 667-9376www.fairfax.gardeninn.comGeneral Manager: Steve Steinberg

“Everything. Right where you need it.”snapshot: At the Hilton Garden Inn Fairfax hotel in Northern Virginia, you’ll find everything you need, from the welcoming pavilion to the guestrooms designed to address the needs of today’s travel-ers. The Hilton Garden Inn Fairfax hotel features: small to medium size meeting and banquet rooms for up to 300 guests, dedicated and friendly sales staff to focus on the details; current and up-to-date audio/visual equipment and technology.meeting sizes: Up to 300.overall meeting space: 8,000 sq. ft.

meeting/event rooms: Patriot Room (764 sq. ft.); Prosperity Ballroom (1,522 sq. ft.); Prosperity I (848 sq. ft.); Prosperity II (674 sq. ft.); Providence Ballroom (2,739 sq.ft.); Providence I (900 sq. ft.); Providence II (991 sq. ft.); Providence III (958 sq. ft.); Garden Patio (3,301 sq. ft.). Theater seating: 70 to 280.classroom seating: 40 to 185.meeting services: Business Center; state-of-the-art audio/visual equipment; video conferencing available; Meeting Packages from comprehensive corporate packages to single meeting room rentals.lodging: 149 guest rooms.Food & Beverage: in-house catering; Great American Grill® restaurant; The Pavilion Pantry® convenience mart.amenities: Lounge; Fitness Center; pool; Multi-Lingual Staff.nearby attractions: Washington D.C.; Fair Oaks Shopping Mall; Leesburg Corner Premium Outlets; Tyson Corner Shopping Mall.Transportation: 11 miles from Washington Dulles International Airport; 18 miles from Washington DC and Ronald Reagan National Airport. See ad on page 8

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Kellogg conFerence HoTel800 Florida AvenueWashington, D.C. 2002(202) 651-6030; Fax: (202) 651-6107www.kelloggconferencehotel.comAssistant Director of Sales: Dyantha Roland

Teach • Inspire • Achievesnapshot: Located on the his-toric, gated and beautiful campus of Gallaudet University, this Capitol Hill Hotel & Conference Center is Washington DC’s “Hidden Treasure," providing an ideal environ-ment for successful and productive events. The Kellogg Conference Hotel features 17,000 sq. ft. of IACC-approved meeting space & state-of-art technology for corporate training, meetings and conferences. meeting space: 17,000 sq. ft. of flexible meeting space, including 10 meeting rooms with natural light; 4 meeting rooms with multi-

capabilities; 4 self-contained meeting rooms; Executive Boardroom (accom-modates 24 with perimeter seating for 40); Grand Ballroom (divisible into 4 separate rooms); broadcast-ready auditorium - tiered seating for 325; Covered Outdoor Terrace (seats 100); Atrium (pre-function & reception area – accommodates 300). lodging: 300 renovated guestrooms, including King Suites with parlors & Queen Suites. Technology: High-speed wireless Internet access; teleconferencing capabilities; translation booths for interpreting and real-time caption-ing; LCD projection & screen with wireless remote; 12-hour ergonomic chairs with armrests; Satellite down-link; on-site technology staff.Food & Beverage: on-site catering staff, wide variety of menus.venue Features: Outtakes gift shop & café; Comprehensive Fitness Center.attractions: Washington Mall, D.C. dining & night life.Transportation: close to three major airports: Washington Reagan National, Dulles International, and Baltimore-Washington International. Amtrak at Union Station.

wAshingtOn D.C.

IllINOIS

airlie cenTer6809 Airlie RoadWarrenton, VA 20187(540) 347-1300; Fax: (540) 341-3207www.airlie.comGeneral Manager: Kevin T. Carter, CHA

For over 50 years, the natural place to meet.snapshot: Airlie provides a unique environment for the creative exchange of ideas with a consistent and dedicated commitment to a pro-ductive meeting environment. Airlie is an ideal sanctuary for meetings that require the utmost attention and distraction-free environment. lodging: 154 guest rooms.meeting sizes: up to 200.overall meeting space: 21,450 sq. ft., including 17 meeting rooms.Theater seating: 200.Technology: LCD data projector, projection screen, VCR & monitor,

podium & microphone as well as standard flip charts, overhead projec-tor, and slide projector.services: Dedicated conference man-ager coordinates all aspects of your meeting so you can achieve goals & objectives. A fully-staffed Conference Services Desk provides all administra-tive and support services.Team Building: Culinary teambuild-ing can be customized for your group to meet specific teambuilding goals. Outdoor experience-based learning to enhance your meeting experience with ropes course session.Food & Beverage: Onsite culinary team can design private dining experi-ences; Airlie Dining Room features conference-style buffet service; cuisine emphasizes local & regional food; The Whistling Swan provides a casual pool-side setting for informal gatherings.onsite activities: Exercise facility; Swimming Pools; Volleyball; Tennis Bike Riding.attractions: Virginia Wine Way; Golf; Horseback Riding.Transportation: 27 miles to Dulles International Airport.

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www.fairfax.gardeninn.com


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THe UniversiTy oF georgia conFerence cenTer & HoTel1197 S. Lumpkin StreetAthens, GA 30602(706) 542-2654; (800) 488-7827Fax: (706) 542-6630www.georgiacenter.uga.eduSales Director: Kim Rogers

The Go-To Conference Center & Hotelsnapshot: The Georgia Center pro-vides comprehensive event services for professional associations, educational organizations, businesses, government entities and the community. lodging: 200 rooms with 11 suites.meeting sizes: up to 600.overall meeting space: 30,000 sq. ft.; including 20 Meeting Rooms; 5 Executive Boardrooms; Ballroom and Banquet areas.exhibit space: 16,000 sq. ft.

Theater/auditorium: 375-600 seats.Technology: Wireless Internet through-out facility/hotel rooms; Smart Podiums with the latest AV Technology; 24/7 onsite technical support.services: Onsite Event Managers, Designers & Planners; Registration Services; Customized Meeting Packages; Marketing, Promotion, Graphic Design and Website Development; Business Center with Computer/Internet Access.Food & Beverage: Banquet Menu Planning; Evening and Event Cocktail Service; Full-Service Catering.restaurants: Savannah Room Restaurant (Gourmet Southern Cuisine); Courtyard Café (hot entrées, soups and salad bar); Georgia Java (Starbucks Coffee, specialty sand-wiches & delightful desserts; Dawg House Lounge (sports-bar atmosphere & tavern menu) Magnolia Ballroom and Private Banquet Areas.attractions: Georgia Museum of Art; State Botanical Gardens; Butts-Mehre Athletic Museum; UGA Golf Course; Double-Barrel Cannon; Lyndon House Arts Center; Athena Statue; Morton Theatre; 40 Watt Club; Unique Restaurants/Shops/Pubs/Clubs.See ad on page 9

gEORgiA IllINOIS

evergreen marrioTT conFerence resorT4021 Lakeview DriveStone Mountain, GA 30083(770) 879-9900; (888) 670-2250Fax: (770) 465-3264www.evergreenmarriott.comDirector of Sales & Marketing: Warren Woodard

snapshot: Nestled in the natural beauty of Stone Mountain Park, Evergreen is a unique, 4-Diamond Conference Resort, offering meet-ing attendees a calming retreat & sanctuary including Golf, Spa and an abundance of outdoor activities. The Evergreen Marriott Conference Resort is an ideal destination for effective productive meetings and only 16 miles from downtown Atlanta.lodging: 336 guest rooms.overall meeting space: 60,000 sq.

ft., including 39 meeting rooms, 375-sq.-ft. Cedar Ballroom, new 6,000-sq.-ft. Stone Mountain Ballroom. Theater: 150-seat Laurel AmphitheatreTechnology: Wireless internet, wireless microphone with mixer, audio visual sup-port bundle, LCD projector & screen, various microphones, lighting, speaker phones, audio equipment, sound systems, video playback & recording. Onsite Operators/Technicians.services: All inclusive Meeting Packages: include accommodations, meal functions, continuous refresh-ment breaks, basic audio visual & more; Full-service Business center.Food & Beverage: Full-service cater-ing for all events; Waterside Restaurant (stylish Stone Mountain restaurant offer-ing buffets in casually elegant setting); MountainBrew Café (light fare/casual dining); StoneWall’s Bar & Lounge.attractions: Evergreen Spa (full-ser-vice), indoor & outdoor pool, State-of-the-Art Fitness Facility, two Golf courses; Stone Mountain Park offers numerous outdoor adventures, sight seeing & Team Building Activities.Transportation: 24 miles to Hartsfield-Jackson International Airport.

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31CanadaFacilities & Destinations Conference 2008

WHITE OAKS CONFERENCERESORT & SPA253 Taylor Road SS 4Niagara on the Lake, Ontario L0S 1J0(800) 263-5766; (905) 688-2550Fax: (905) 688-8487www.whiteoaksresort.comVP Sales and Marketing: Vittoria Wikston

Snapshot: White Oaks ConferenceResort & Spa is Ontario’s only combined 4 Diamond 5 Star Resortboasting 220 beautiful guestrooms,Four Diamond LIV Restaurant, inter-nationally recognized Spa, a wonderfulFitness and Racquet Club and the sexiest atmosphere bar none. Canada’sonly Resort Hotel and Spa to be IACCcertified, White Oaks ConferenceCenter features 60,000 sq ft. of dedicat-ed meeting & event space, anamphitheater with a data port at everyseat, 13 garden break out studios and adedicated team of “Certified MeetingProfessionals”(CMP) to ensure the suc-cess of your event.

Meeting Sizes Accommodated:10 to 600.Meeting Rooms: 23 meeting rooms,including—The Grand Event Room(1,000-seats); Sunhill Dining Room(325-seats); Imperial Ballroom (250-seats); three Hospitality Suites (50-seatsper); The Amphitheater (135-seats)Garden Foyer (400-seats); nine GardenSide Breakout Studios (40-seats);Skylight Foyer (200-seats); Studio 10(150-seats); Studio 11 (150-seats); Studio12 (150-seats); Studio 13 (150-seats).Overall meeting Space: 20,380 sq. ft.Meeting Services: All AV needed sup-plied by in house service; Wirelessthroughout venue; Learning Institute atWhite Oaks – seminars, speakers, teambuilding events; Corporate AdventureTraining Initiatives.Food & Beverage: Full service SunhillDining Room for conference groups,private meals arranged; LIV Restaurant– fine dining. Bench Bar and Grill forcasual fair.Amenities: Full service spa, privatehealthclub, full concierge.Nearby Attractions: Niagara Falls,Niagara wine region.Transportation: Buffalo Airport – 55miles; Toronto Airport 125 miles.

ONTARIO

NORTHEAST

ADVENTURE AQUARIUM...........................7

NIAGARA FALLS

CONFERENCE CENTER .............................9

MID-ATLANTIC

HILTON GARDEN INN FAIRFAX.............12

SOUTHEAST

PAWLEY’S PLANTATION .........................15

SEA TRAIL GOLF RESORT

& CONVENTION CENTER.......................17

MIDWEST

UNIVERSITY CENTER CONFERENCE

CHICAGO ................................................21

UNIVERSITY OF ILLINOIS

AT CHICAGO ...........................................23

WEST

MONTROSE PAVILION.............................27

OTHER ADS

IACC ...........................................COVER 2

DESTINATION HOTELS

& RESORTS ..................................COVER 3

A D V E R T I S E R I N D E X

Essential Planning ToolsTHE FACILITIES MEDIA GROUP

Facilities& DestinationsSuperBook

Comprehensive Directory of Convention Centers, CVBs, Meetings Hotels & Resorts

For Planners of ConventionsMeetings, Trade Shows, Conferences & Exhibitions

www.georgiacenter.uga.edu


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THe Florida HoTel and conFerence cenTer1500 Sand Lake Rd, Orlando, FL 32809(407) 859-1500; Fax: (407) 855-9863www.thefloridahotelorlando.comDirector of Sales & Marketing: Simone Kuska Villanueva

Friendliest Hotel in Orlandosnapshot: The Florida Hotel and Conference Center offers an unmatched blend of luxurious comfort, world-class service and state-of-the art meeting space in a location ideal for your meeting, training seminar, or special event. The brand new meeting space is flexible from a board meeting of 10 people to a general session for 1,200 people. Just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Central Florida!

lodging: 511 guest rooms.meeting sizes: 10 – 1,200.overall meeting space: 50,220 sq. ft., including 5 Boardrooms; Heroes Ballroom (banquet – 650, theater – 1,000, classroom – 480), Symposium (banquet –220, theater – 280, classroom – 108); Legends Ballroom (banquet –700, theater – 1,500, classroom – 525).Food & Beverage: full-banquet kitchen, offering all sots of menus – domestic & international for cater-ing functions.restaurants: Crickets Restaurant, Crickets Grille and Bar, Buca Di Beppo ( in Mall), Ruby Tuesdays in mall, California Pizza Kitchen in Mall, Salsa’s in mall and food court, Starbucks onsite.Technology: state-of-the-art audio visuals, fromflip charts and slide projectors to large-screen televisions and videoconferencing; onsite audio-visual technical staff. attractions: Heated Pool and Spa onsite; The Hotel is connected to the Florida Mall; Disney World; Universal Studios; Wet N Wild Theme Water Park; Sea World.

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IllINOIS

lexingTon doWnToWn HoTel & conFerence cenTer369 West Vine StreetLexington, KY 40507(859) 231-9000; Fax: (859) 281-3704www.lexingtondowntown.hilton.comDirector of Sales and Marketing: Angela Matherne, (859) 281-3705 (Direct)

Lexington’s Only Downtown Hiltonsnapshot: Lexington Downtown Hotel & Conference Center, a Hilton Affiliate Hotel, offers a warm and inviting atmosphere in the heart of the city’s Central Business District. Located across from Rupp Arena and Triangle Park, Lexington Downtown Hotel & Conference Center has 17,000 sq. ft. of newly renovated meeting and event space, and is locat-ed across the street from the 130,000-sq-ft Lexington Convention Center.

lodging: 367 guestrooms.meeting sizes: Up to 1,000.overall meeting space: 17,650 sq. ft. meeting rooms: Grand Ballroom (6,850 sq. ft); Lincoln Room (1,539 sq. ft.); Boone Room (1,232 sq. ft.); Clay Room (594 sq. ft.); Breckenridge Room (594 sq. ft); Davis Room (462 sq. ft.) Burley Room (475 sq. ft.); Black Diamond Room (475 sq. ft); Spirits (3,600 sq. ft.,); CityView Room (3,800 sq. ft.).Pre-function space: 2,600 sq. ftTechnology: Complimentary wire-less; your video conferencing & or webcasting.services: Meeting concierge - per-sonalized & onsite meeting service by our highly trained team.catering: full-service catering & certified bar staff.restaurants: Bigg Blue Martini – hot-spot for night life, 20 specialty Martinis & exclusive fine Kentucky Bourbon collection. Hotel restaurant offers Hilton Breakfast.Transportation: 6 miles to airport.attractions: onsite health club, indoor pool & whirlpool.

KEntuCKy

HarBorside evenT cenTer1375 Monroe StreetFort Myers, FL 33901(239) 321-8120; (800) 294-9516Fax: (239) 332-2242www.HarborsideEvents.comGeneral Manager: Rose Rundleevent services manager: Rhonda Decherdsnapshot: Meeting and confer-ence attendees convene on the banks of the Caloosahatchee River at Harborside Event Center. The event center’s elegant pre-function space provides pristine riverfront views for your guests while register-ing and enjoying meal functions or cocktails. The facility is Wi-Fi ready and has all of your audiovisual needs from large format projectors and screens to sound systems, wireless mics and so much more. Our in-house Technical Services department will assist you in planning the audiovisual needs of

your event. Our expert culinary team will create all-day menu options to cover morning breaks all the way through to evening receptions. At Harborside Event Center, we pride ourselves in being flexible, functional and professional. A member of our Event Services team will be assigned to your event to work directly with you on planning every last detail needed to make a spectacular and professional meeting or conference. Nearby newly renovated hotels and a brand-new boutique property offer a wide range of accommodation options for your attendees. Pre-negotiated discounts exist at partner hotels when booking meetings at the event center.capacities: 100 –to- 3,000 depend-ing on configuration.Technology: Extensive In-House Audio/Visual Department.Food & Beverage: exclusive contract with Boston Culinary Group for all your food and beverage needs.services: Onsite event planners, wireless internet, pipe and drape, extensive assortment of decorations, tables, chairs, portable stage.

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sea Trail golF resorT & convenTion cenTer211 Clubhouse RoadSunset Beach, NC 28468(800) 408-7245; (910) 287-1100Fax: (910) 287-1176www.seatrail.comDirector of Sales: Donna Rabon

snapshot: Sea Trail Golf Resort & Convention Center is one of the largest convention centers on the East Coast with 60,000 sq. ft. of meeting and function space, one-to four-bedroom accommodations and resort amenities. Our professional sales and catering staff will provide you with “stress-free” planning.meeting sizes accommodated: 11 to 1,100.lodging: 600 Guest Rooms.meeting/exhibition space: 60,000 sq. ft.Ballroom: 10,000 sq. ft.

Theater seating: 1,100.Technology: wireless Internet access; speaker-phone for audio purposes and coordination of all audio/visual needs.services: An experienced on-site conven-tion services department that will handle all your needs including golf tournaments and outings on our three championship courses, team-building exercises, wedding services, themed events nights and more; onsite Business Center. Food & Beverage: full-service on-site catering; Magnolias Fine Food & Spirits serves breakfast, lunch and dinner in a relaxed atmosphere. For a sandwich, an afternoon cocktail or lighter dining, visit Brassie’s Pub.amenities: The Village Activity Center features healthful and recreational activities; state-of-the-art cardio fitness center; integrated fitness and entertain-ment area; indoor and outdoor pools and whirlpools; sauna; Oasis Pool Bar; spa treatments; massage therapist; fit-ness classes including water aerobics, yoga, Pilates and dance; Custom Clubs Store; The Golf Learning Center.Transportation: 45 minutes to Wilmington International Airport; 30 minutes to Myrtle Beach Intern- ational Airport.

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amerisTar casino sT. cHarles conFerence cenTer1260 South MainSt. Charles, MO 63301(636) 940-4300; (800) 325-7777Fax: (636) 940-4391www. ameristar.comSenior Sales Manager: Meredith Neu

snapshot: At the completion of the $360-million facility, Ameristar Casino St. Charles solidified its position as the gaming destination of choice in the St. Louis area. In September, Ameristar St. Charles opened its new $14-million confer-ence and meeting center, featuring two ballrooms, five meeting rooms and an Executive Board Room. High-end finishes, rich wood pan-els, exclusively-designed woven car-pet and custom lighting define the contemporary look of the center. meeting space: 19,200 sq. ft. of meeting space, including 11,817

Discovery Ballroom, with 2,808-sq.-ft. Pre-Function Area with Classroom seating for up to 700 and Theater seating for up to 1,300; Imagination Room, with Classroom seating up to 200 and Theater Seating up to 500; Five meeting rooms and the Wisdom Board Room.venue Features: wireless internet, video conferencing capability, hi-res LCD projectors, audio mixing, staged lighting, on-site technical assistance; 130,000-sq.-ft. casino Ameristar Casino St. Charles features seven out-standing restaurants, live national and regional entertainment seven nights a week. Five-story covered garage holds up to 4,000 vehicles.Transportation: 10 miles from Lambert St. Louis International Airport.convention/guest rooms: 400-room, all-suite hotel opening late 2007; over 2,000 hotel rooms avail-able in vicinity. nearby attractions of interest or note: Historic downtown St. Charles, UMB Bank Pavilion, St. Louis Zoo, St. Louis Art Museum, Downtown St. Louis.

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24 Facilities & Destinations Conference 2008The Midwest

AMERISTAR CASINOST. CHARLESCONFERENCE CENTER1260 South MainSt. Charles, MO 63301(636) 940-4300; (800) 325-7777Fax: (636) 940-4391www. ameristar.comSenior Sales Manager: Meredith Neu

Snapshot: At the completion of the$360-million facility, Ameristar CasinoSt. Charles solidified its position as thegaming destination of choice in the St.Louis area. In September, Ameristar St.Charles opened its new $14-millionconference and meeting center, featuringtwo ballrooms, five meeting rooms andan Executive Board Room. High-endfinishes, rich wood panels, exclusively-designed woven carpet and custom lighting define the contemporary look ofthe center.Meeting Space: 19,200 sq. ft. of meet-ing space, including 11,817 DiscoveryBallroom, with 2,808-sq.-ft. Pre-

Function Area with Classroom seatingfor up to 700 and Theater seating for upto 1,300; Imagination Room, withClassroom seating up to 200 andTheater Seating up to 500; Five meetingrooms and the Wisdom Board Room.Venue Features: wireless internet, videoconferencing capability, hi-res LCDprojectors, audio mixing, staged light-ing, on-site technical assistance;130,000-sq.-ft. casino Ameristar CasinoSt. Charles features seven outstandingrestaurants, live national and regionalentertainment seven nights a week.Five-story covered garage holds up to4,000 vehicles.Transportation: 10 miles fromLambert St. Louis InternationalAirport.Convention/guest rooms: 400-room,all-suite hotel opening late 2007; over2,000 hotel rooms available in vicinity.Nearby Attractions of interest or note:Historic downtown St. Charles, UMBBank Pavilion, St. Louis Zoo, St. LouisArt Museum, Downtown St. Louis.

MISSOURI

CRYSTAL MOUNTAIN12500 Crystal Mountain Dr.Thompsonville, MI 49683(231) 378-2000; (800) 968-7686 Fax: (231) 378-4594www.crystalmountain.comVice President of Sales: Rick Schmitt

Snapshot: Established in 1956, CrystalMountain is a family owned resort, fea-turing 45 downhill slopes, more than40km of cross-country trails, 36 holesof championship golf, lodging, diningand IACC-approved conference facili-ties for groups of up to 400 people.Meeting Sizes Accommodated:10 to 400.Lodging: 262 (1,700 within vicinity).Overall Meeting Space: 20,000+ sq. ft.Meeting Rooms: 13, including: JamesBay Hall (6,500 sq. ft.); NorthwestTerritories (3,082 sq. ft.); Hudson Bay(1,738 sq. ft.;) Arctic Bay (713 sq. ft.)Baffin Island (514 sq. ft.); Baker Lake(300 sq. ft.) Cape Dorset (247 sq. ft.);

Cape Hunter (232 sq. ft) and CapeLookout (225 sq. ft.).Exhibit Space: James Bay Hall accom-modates 55 booths.Auditorium: Theatre seating rangesfrom 20-400; Classroom seating canrange from 32-300.Meeting Technology: Meeting roomsfeature soundproof walls, ultra-quietheating and cooling systems, built-inaudiovisual systems, non-glare, evenlydiffused lighting, ergonomic seating andnon-reflective writing surfaces. WIFI.Meeting Services: Customized team-building activities.Food & Beverage: Onsite cateringservices including a variety of set menuoptions or custom designed menus;Thistle Pub & Grille (casual fine din-ing); The Wild Tomato (Italian &Mexican; Little Betsie Bistro (pizza &subs) Vista Lounge (bar w/ limitedmenu); The Beach House (classic sum-mer foods as well as adult beverages).Amenities: 36 holes of championshipgolf, hiking trails, 45 downhill skiingruns, 40km+ cross-country trails, one-acre outdoor water park; full service spa;alpine slide.

MICHIGAN

achieve these goals. Conference centers, in contrast, are in thebusiness of selling and servicing meetings. By conference centerdefinition, the word “meetings” means a total 24-hour experience.Successful meetings do not begin and end in the meeting room;rather, it is the interaction throughout a full conference in all areasof a facility that constitutes a “Total Meeting Experience.”

CONFERENCE: What does the “re-flagging” trend—where hotels,mainly well known branded hotels—for example, Hilton—are transforming their meeting space into an IACC Approved ConferenceCenter—say about Conference Centers?POMPAN: The trend of major hotel brands embracing theConference Center concept and introducing it into many of theirproperties certainly stands to qualify the viability of the conceptand is a result of various enlightened owners recognizing thatIACC Conference Centers will differentiate themselves in variousmarkets. We believe that this is a trend that will continue as moreowners begin to understand the profitability that ConferenceCenters generate.

CONFERENCE: Why are more Conference Centers providing teambuilding activities?POMPAN: Team building has been a trend for more than a decadebecause it’s a proven tool for the selection and motivation of result-oriented teams. Many conference centers have on-site equipmentand staff (generally contracted) to provide this to their clients.Conference centers also provide “mini” team building events like “10 at 10”: a member of the fitness staff leads conferees through 10 minutes of exercises at 10:00 a.m.

CONFERENCE: IACC has appointed two “millennial” Board

Associate members and recently a report has been issued. What doesGen X/Y bring to conference centers and meeting planning?POMPAN: Our Board Associates have brought a fresh look athow business will be conducted in the future. They have informedthe board on how to market to their generation and how they liketo be led or envision leading others. The Board Associates are nowresearching the importance of online social networking (MySpace, U-Tube, etc.). Social networking allows for the creation ofnetworking and work groups the criss-cross the globe. IACCbelieves that social networking will play a big part of how peoplemeet in the future.

CONFERENCE: Can you identify the one recommendation from the report that what will have the most immediate impact on conference centers?POMPAN: Most venue research is now done online, but not just onhotel and conference center web sites. Millennials incorporate socialnetworking and peer-to-peer recommendations in their decision-making process and they’re particularly wary of marketing hype.They’ll believe what another planner tells them far more than whatthey hear from a salesperson. Millennials also demand instantaneousresponse from anyone with whom they are doing business. Any lagin follow-up from a salesperson will kill the deal.

NEIL POMPAN Continued from Page 3

FOR A LONGER VERSION

OF THIS INTERVIEW VISIT

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Midwest v2 2/25/08 2:13 PM Page 24

24 Facilities & Destinations Conference 2008The Midwest

AMERISTAR CASINOST. CHARLESCONFERENCE CENTER1260 South MainSt. Charles, MO 63301(636) 940-4300; (800) 325-7777Fax: (636) 940-4391www. ameristar.comSenior Sales Manager: Meredith Neu

Snapshot: At the completion of the$360-million facility, Ameristar CasinoSt. Charles solidified its position as thegaming destination of choice in the St.Louis area. In September, Ameristar St.Charles opened its new $14-millionconference and meeting center, featuringtwo ballrooms, five meeting rooms andan Executive Board Room. High-endfinishes, rich wood panels, exclusively-designed woven carpet and custom lighting define the contemporary look ofthe center.Meeting Space: 19,200 sq. ft. of meet-ing space, including 11,817 DiscoveryBallroom, with 2,808-sq.-ft. Pre-

Function Area with Classroom seatingfor up to 700 and Theater seating for upto 1,300; Imagination Room, withClassroom seating up to 200 andTheater Seating up to 500; Five meetingrooms and the Wisdom Board Room.Venue Features: wireless internet, videoconferencing capability, hi-res LCDprojectors, audio mixing, staged light-ing, on-site technical assistance;130,000-sq.-ft. casino Ameristar CasinoSt. Charles features seven outstandingrestaurants, live national and regionalentertainment seven nights a week.Five-story covered garage holds up to4,000 vehicles.Transportation: 10 miles fromLambert St. Louis InternationalAirport.Convention/guest rooms: 400-room,all-suite hotel opening late 2007; over2,000 hotel rooms available in vicinity.Nearby Attractions of interest or note:Historic downtown St. Charles, UMBBank Pavilion, St. Louis Zoo, St. LouisArt Museum, Downtown St. Louis.

MISSOURI

CRYSTAL MOUNTAIN12500 Crystal Mountain Dr.Thompsonville, MI 49683(231) 378-2000; (800) 968-7686 Fax: (231) 378-4594www.crystalmountain.comVice President of Sales: Rick Schmitt

Snapshot: Established in 1956, CrystalMountain is a family owned resort, fea-turing 45 downhill slopes, more than40km of cross-country trails, 36 holesof championship golf, lodging, diningand IACC-approved conference facili-ties for groups of up to 400 people.Meeting Sizes Accommodated:10 to 400.Lodging: 262 (1,700 within vicinity).Overall Meeting Space: 20,000+ sq. ft.Meeting Rooms: 13, including: JamesBay Hall (6,500 sq. ft.); NorthwestTerritories (3,082 sq. ft.); Hudson Bay(1,738 sq. ft.;) Arctic Bay (713 sq. ft.)Baffin Island (514 sq. ft.); Baker Lake(300 sq. ft.) Cape Dorset (247 sq. ft.);

Cape Hunter (232 sq. ft) and CapeLookout (225 sq. ft.).Exhibit Space: James Bay Hall accom-modates 55 booths.Auditorium: Theatre seating rangesfrom 20-400; Classroom seating canrange from 32-300.Meeting Technology: Meeting roomsfeature soundproof walls, ultra-quietheating and cooling systems, built-inaudiovisual systems, non-glare, evenlydiffused lighting, ergonomic seating andnon-reflective writing surfaces. WIFI.Meeting Services: Customized team-building activities.Food & Beverage: Onsite cateringservices including a variety of set menuoptions or custom designed menus;Thistle Pub & Grille (casual fine din-ing); The Wild Tomato (Italian &Mexican; Little Betsie Bistro (pizza &subs) Vista Lounge (bar w/ limitedmenu); The Beach House (classic sum-mer foods as well as adult beverages).Amenities: 36 holes of championshipgolf, hiking trails, 45 downhill skiingruns, 40km+ cross-country trails, one-acre outdoor water park; full service spa;alpine slide.

MICHIGAN

achieve these goals. Conference centers, in contrast, are in thebusiness of selling and servicing meetings. By conference centerdefinition, the word “meetings” means a total 24-hour experience.Successful meetings do not begin and end in the meeting room;rather, it is the interaction throughout a full conference in all areasof a facility that constitutes a “Total Meeting Experience.”

CONFERENCE: What does the “re-flagging” trend—where hotels,mainly well known branded hotels—for example, Hilton—are transforming their meeting space into an IACC Approved ConferenceCenter—say about Conference Centers?POMPAN: The trend of major hotel brands embracing theConference Center concept and introducing it into many of theirproperties certainly stands to qualify the viability of the conceptand is a result of various enlightened owners recognizing thatIACC Conference Centers will differentiate themselves in variousmarkets. We believe that this is a trend that will continue as moreowners begin to understand the profitability that ConferenceCenters generate.

CONFERENCE: Why are more Conference Centers providing teambuilding activities?POMPAN: Team building has been a trend for more than a decadebecause it’s a proven tool for the selection and motivation of result-oriented teams. Many conference centers have on-site equipmentand staff (generally contracted) to provide this to their clients.Conference centers also provide “mini” team building events like “10 at 10”: a member of the fitness staff leads conferees through 10 minutes of exercises at 10:00 a.m.

CONFERENCE: IACC has appointed two “millennial” Board

Associate members and recently a report has been issued. What doesGen X/Y bring to conference centers and meeting planning?POMPAN: Our Board Associates have brought a fresh look athow business will be conducted in the future. They have informedthe board on how to market to their generation and how they liketo be led or envision leading others. The Board Associates are nowresearching the importance of online social networking (MySpace, U-Tube, etc.). Social networking allows for the creation ofnetworking and work groups the criss-cross the globe. IACCbelieves that social networking will play a big part of how peoplemeet in the future.

CONFERENCE: Can you identify the one recommendation from the report that what will have the most immediate impact on conference centers?POMPAN: Most venue research is now done online, but not just onhotel and conference center web sites. Millennials incorporate socialnetworking and peer-to-peer recommendations in their decision-making process and they’re particularly wary of marketing hype.They’ll believe what another planner tells them far more than whatthey hear from a salesperson. Millennials also demand instantaneousresponse from anyone with whom they are doing business. Any lagin follow-up from a salesperson will kill the deal.

NEIL POMPAN Continued from Page 3

FOR A LONGER VERSION

OF THIS INTERVIEW VISIT

WWW.FACILITIESONLINE.COM

Midwest v2 2/25/08 2:13 PM Page 24

q cenTer1405 North Fifth Ave.St. Charles, IL 60174(877) 774-TheQ; Fax: (630) 584-7212www.QCenter.com

Meetings, Conferences, Executive Learningsnapshot: Q Center is located 45 miles west of downtown Chicago on 96 wooded acres along the Fox River in historic St. Charles, IL. Q Center is one of the largest confer-ence centers in the U.S. and is the ideal Midwest location for national or regional events. meeting sizes accommodated: 2 to 2,000. lodging: 1,042 guest rooms.meeting space: 150,000 sq. ft. including 19,000-sq.-ft. ballroom, 2 tiered amphitheatres, executive boardroom and beautiful outdoor events pavilion.

number of meeting rooms: 118.exhibit space: 19,000 sq. ft. Theater seating: 2 amphitheatres seat 250 and 150.meeting Technology: Wired and wire-less T3 Internet as well as LAN setup. Complete inventory of A/V equipment including HP laptops, DLP and LCD projectors, interactive audience response system and much more. Technical ser-vices team members have extensive A/V and IT experience.meeting services: Professional confer-ence planners work with you from pre-planning to post-event; Award-win-ning onsite event production team (Q Creative) provides services to match any size event and budget, including a videoconference, webcast and satellite broadcast; Onsite Printing Facility.Food & Beverage: CMP includes conference-style dining featuring five different entrees, a.m. and p.m. breaks. Options include private catered events with unparalleled menus and themes, late-night Café, and two pubs onsite.Transportation: 35 miles to Chicago O’Hare.

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UniversiTy cenTer525 S. State StreetChicago, IL 60605(312) 924-8092; Fax: (312) 924-8100www.universitycenter.comSales Manager: Mark Calderone

Conference Chicagosnapshot: This new property is conveniently located in downtown Chicago and offers a new and excit-ing environment for large to small conferences at extremely competitive rates. It is a perfect setting for your executive board meeting, seminar, workshop, training session or retreat. During the summer, University Center offers full-service overnight accommodations.overall meeting space: 15,000 sq. ft.number of meeting rooms: 10 (meeting rooms range from 435 to 2,400 sq.ft.).exhibit space: 2,400 sq. ft.

Theater seating: 175.classroom seating: 80.meeting Technology: Meeting spaces feature white board, projec-tion screen and has wireless internet access. Some meeting rooms are equipped with an LCD projector, DVD player, VHS player, Copy Cam and one lavaliere microphone. Audio/visual equipment, computer data projection and video conferenc-ing available. Food & Beverage: On premise catering provided; onsite restaurant.lodging: 504 guest rooms. amenities: During the summer, University Center offers full-service overnight accommodations, includ-ing use of the building’s recreation area, fitness center, outdoor terrace and dining area. Guests also have the added benefit of access to kitchen and laundry facilities.Transportation: 17 miles to O’Hare Airport; steps away from all CTA train lines.See ad on Cover 3

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THE FACILITIES MEDIA GROUPEssential Planning Tools

FacilitiesEntertainment/Sports/Performances/Exhibitions/

Concerts/Competition/Shows/Special Events

In-depth Regional listings of Arenas, Civic Centers,Coliseums, Auditoriums, Stadiums, Convention

Centers, Theaters, PACs, Amphitheaters, UniversityVenues, Fairgrounds, Special Event Venues

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execUTive conFerence cenTer aT PHoenix convenTion cenTer100 N. 3rd St.Phoenix, AZ 85004(602) 534-9573; Fax: (602) 744-2964www.phoenixconventioncenter.comSales Manager: Chrissy Leto

Downtown’s Newest Inclusive Meeting Venuesnapshot: The Executive Conference Center is one of the few conference centers in Arizona that is certified by the International Association of Conference Centers. Located on the 2nd level of the Phoenix Convention Center’s West Building, attendees can have a very intimate meeting in the heart of downtown Phoenix’s business and entertainment district. meeting sizes accommodated: 2-200.overall meeting space: 21,000 sq.

ft.; including 16 meeting rooms.Pre-function space: 14,000 sq. Ft. lecture Hall: 192 seats.Technology: audio & video conferenc-ing, wireless internet, a state-of-the-art house sound system. Lecture Hall is equipped with conference voting and audience response systems, 4 translation booths & a media control both that operates the built-in 12,000 lumen, rear-screen projector and 9’x16’ screen. services: onsite UPS Store; onsite concierge provides wayfinding ser-vices & recommendations for local dining and activities.Food & Beverage: Exclusive onsite, in-house catering by Aventura Catering. onsite dining: Metro Marche food court; Metro Lounge, Metro Café; Metro Bistro; Starbucks Coffee; Java City (Also, hundreds of dining options within a one-mile radius).nearby attractions: US Airways Arena; Chase Field; Phoenix Science Center; Symphony Hall; Orpheum Theater; Dodge Theater; Heard Museum; Phoenix Art Museum.

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inTerconTinenTal san Francisco 888 Howard Street at 5thSan Francisco, CA 94103(415) 616-6500; (888) 811-ICSF (4273) Fax: (415) 616-6621www.intercontinentalsanfrancisco.com Director of Sales & Marketing: Gail Gerber

“Do you live an InterContinental Life?”snapshot: Conveniently located adjacent to San Francisco’s Moscone Convention Center & within a short, scenic stroll of the city’s financial, entertainment and premium shopping districts, the InterContinental San Francisco offers meeting attendees as many reasons to stay inside its cool-blue exterior as it does to venture outside. Its endless amenities include: fine dining, signature Spa, fitness cen-ter, indoor pool, and state-of-the-art conferencing facilities.lodging: 550 Guestrooms.

meeting sizes: 10 to 1,000.overall meeting space: 43,000 sq. ft. of flexible meeting space, including 21 meeting rooms on three levels; Main Ballroom (6,800 sq. ft.; seats - 400 class-room, 900 theater style) Junior Ballroom (5,600 sq. ft.); 3 outdoor terraces cover-ing almost 13,000 square feet.executive Boardroom: features a 60-inch LCD screen television with video conferencing capabilities and touch screen technology. services: Onsite multilingual team of conference service profession-als; limousine, floral, photography, courier/messenger and a full-service concierge; 24-hour business. Food & Beverage: Complete Catering Menu features San Francisco theme breaks and meals; Luce, located on the first floor, offers sophisticated New American cuisine & an extensive wine list. Adjacent to Luce is Bar 888, spe-cializing in grappa and grappa-based cocktails. onsite: I-Spa; 24-hour fitness cen-ter; indoor pool.nearby attractions: Chinatown; Cable Car Museum; San Francisco Museum of Modern Art; Coit Tower; Metreon Center; Fisherman’s Wharf.

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THe lodge aT sonoma,a renaissance resorT & sPa 1325 Broadway, Sonoma, CA 95476(707) 935-6600; (888) 710-8008Fax: (707) 935-6829www.thelodgeatsonoma.com General Manager: Dave Dolquist

snapshot: The Lodge at Sonoma, A Renaissance Resort & Spa, is a revitalizing retreat & meeting resort. Meeting attendees experience fine dining, luxury guest accommoda-tions and a tranquil deluxe spa all set in a haven of casual sophistication in the heart of California’s scenic wine country. The Lodge features the largest ballroom in Sonoma Valley; receptions, entertainment, pre-func-tion & other outdoor events can be held on the extensive lawn, garden and patio facilities.lodging: 182 Guest Rooms.

meeting sizes: 10 to 500. overall meeting space: 22,000 sq. ft.; 3,080-sq.-ft. Sonoma ballroom, divisible into 3 sections (seats 300 theater style).Technology: STSN high-speed internet access in all meeting rooms; Full array of audio visual equipment and state-of the art technology avail-able; Wifi in public areas.services: Onsite Conference Staff; Business Center.Team Building activities: Iron Chef competition; Grape Stomp; Chili cook-off; Ramekins Cooking class/party; Jim Russell Racing Challenge; Wine Roulette; Wine and Cheese Tour through Sonoma.Food & Beverage: Extensive catering services available, including wide selec-tion authentic; Customizable Menus; Carneros Bistro & Wine Bar features artisan-inspired cuisine & exquisite wine list with 35 wines by the glass.attractions: Raindance Spa; 24-hour comprehensive exercise facility. Transportation: 45 miles to San Francisco International Airport.

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Big sKy resorT1 Lone Mountain Trail, Big Sky, MT 59716(800) 548-4487, (406) 995-5886Fax: (406) 995-5003www.bigskyresort.comDirector of Sales: Brandon Bang

Best Mountain Meetingssnapshot: Big Sky Resort, Montana’s leading destination for groups up to 750 people, provides a self-contained campus that brings together lodging, meeting space, food and activities. Attendees have access to the Solace Spa, scenic lift rides, the Big Sky Zipline, moun-tain biking, hiking and Kid’s Club. While the Yellowstone Conference Center and Mountain Village serves as base camp, the surround-ing area provides endless opportu-nities with world-class fly-fishing, whitewater rafting, horseback riding, Yellowstone National Park and the 18-hole Arnold Palmer designed golf course.

lodging: capacity for 2,250; 550 rooms connected to conference center.meeting sizes accommodated: 25-750.overall meeting space: 55,000+ sq. ft., including 7,991-sq.-ft Missouri Ballroom; 946-sq.-ft Dunraven/Obsidian; 924-sq.-ft Lake Canyon. Additional facilities include: Mountain Mall; Huntley Lodge and the Summit Hall.exhibition space: 23,000+ sq. ft.Technology: Free high-speed wire-less internet and full service confer-ence service staff. Audio/Visual equipment available for on-site meetings, video, teleconferencing capabilities and multimedia services.Team Building: Big Sky Zipline, Whitewater Rafting, Guided Hikes, Horseback riding, Flyfishing trips, Golf Tournaments, Disc Golf.Food & Beverage: Full-service catering; onsite restaurants include: Andiamo Italian Restaurant; Chet’s Bar & Grill; Café Flora; M.R. Hummers; Black Bear Bar & Grill; The Cabin; The Bambu Bar; Yeti Dogs (gourmet hot dogs & beer).

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norris conFerence cenTers – ciTy cenTre803 Town and Country Blvd.Houston, TX 77024(713) 590-0950www.NorrisCenters.comExecutive Vice President: Linda Hampton, [email protected]

Choice of Experienced Meeting and Event Plannerssnapshot: Norris Conference Centers & the Red Oak Ballroom, housed within Norris Conference Centers, have been serving the Texas market & Southwestern region since 1990. Norris hosts 3,000+ meetings/events annually. Services include on-site event planning, catering and audio/visual equipment. Our newest Houston location, Norris Conference

Centers – CityCentre, is connected to the Hotel Sorella.lodging: Hotel Sorella offers 244 luxurious and spacious rooms.meeting sizes accommodated: 4 to 600.overall meeting space: 17,000 sq. ft., includes 4 Meeting Rooms, rang-ing from 1,701 sq. ft. to 4,940 sq. ft.Ballroom: 7,658-sq.-ft. Red Oak Ballroom Theater/classroom seating: 4 to 638meeting Technology: Wifi, High-End Audio, Built-in Projectors; Individual Thermostat Controls; Sound-proofed Walls; Full-Spectrum Lighting.onsite services: full-service, cater-ing meeting/event support and plan-ning; Health Club Facilitiesrestaurants: Café Rose & Bistro Alex.

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ogden eccles conFerence cenTer2415 Washington BoulevardOgden, UT 84302(801) 689-8600, (800) 337-2690Fax: (801) 689-8651www.oecenter.comDirector of Sales & Marketing: Ross T. Reeder

Exceeding Meeting Expectationssnapshot: Ogden Eccles Conference Center offers over 70,000 sq. ft. of meeting and ban-quet space in a downtown setting. The attached Peery’s Egyptian Theater seats over 800 and is one of only a few fully restored Egyptian Theaters in the country.meeting sizes : 15 to 1,200.overall meeting space: 70,000 sq. ft.meeting rooms: 18 Total Meeting Rooms including a 13,000-sq.-

ft. Ballroom, 6,000-sq.-ft. Junior Ballroom, 800-Seat Theater, and 20,000 sq. ft. of pre function space. Theater: 800-seat Peery’s Egyptian Theater.Technology: Wireless Internet. services: meeting/event staff and Audio/Visual services.Food & Beverage: SAVOR Ogden. lodging: Attached to Hampton Inn and within walking distance to full service Marriott Hotel, both offering over 375 guest rooms. attractions: Within walking distance to restaurants, shopping and entertain-ment venues including the new Junction, which offers rock climbing wall, Flowrider, (indoor surfing and boogey boarding, and Ifly (simulated parachute free fall); Ogden is known as the High Adventure Capitol of the West with ski-ing, snowboarding, rock climbing, water skiing, kayaking, fishing, ice climbing, hunting and camping all within a 30-40 minute drive of downtown.Transportation: 37 miles from the Salt Lake International Airport.See ad on Cover 4

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sHaW conFerence cenTre9797 Jasper AveEdmonton, Alberta T5J 1N9(780) 917-7610; Fax: (780) 425-5121www.shawconferencecentre.comDirector of Sales: Martin J. Linlove

The Centre of Attentionsnapshot: Premier facilities and services, world champion chefs, and award-winning architecture have earned the Shaw Conference Centre renown nationally and internationally. The innovative, glass-tiered Centre, overlooking Edmonton’s beautiful river valley, provides the perfect setting for a wide range of events and meeting sizes.meeting sizes accommodated: 10 to 7,000.overall meeting space: 80,000 sq. ft., including 24,000-sq.-ft. Ballroom.

number of meeting rooms: 24.classroom seating: 3,500.Theatre seating: 7,000.meeting Technology: Power point & Computer multimedia display projectors, Videoconferencing & web streaming, Audio conferencing, Language interpretation/Translation & Hearing assistance services.meeting services: Client Services Manager works closely on all details of your event, from room set-up to menu planning.Food & Beverage: onsite, compre-hensive catering by World Culinary Olympic Gold Medal winning.lodging: Centrally located in Edmonton’s vibrant downtown core within 4 blocks of seven major hotels, with more than 3,000 hotel rooms downtown and 9,000 close by. Transportation: 30 miles to Edmonton International Airport.

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nav canada Training & conFerence cenTre950 Montreal RoadCornwall, Ontario: K6H 6L2(613) 936-5800; (877) 832-6416Fax: (613) 936-5089www.conference.navcanada.caManager, Sales & Marketing: Janice Eastman

End your search. Start your conference.snapshot: The NAV CANADA Training & Conference Centre is one of the largest conference centres in Eastern Ontario – it is a self contained, state-of –the-art learning centre, designed with the success of your conference in mind.meeting sizes accommodated: 5 to 500. overall meeting space: 50,000 sq. ft.number of meeting rooms: 70

exhibit space: 9,600 sq. ft. Theater: 250 seats.Technology: High Speed Internet; LCD projectors; Video Conferencing; Smart Boards.services: Team Building Programs; Facilitation Services available.Food & Beverage: Theme Dinners/events; Outdoor B-B-Q; Crossroads Main Dining Room; Buffet/Cafeteria Style; Jet Set Pub; Tuck Shop (meals to go); Banquet Dining Rooms (private catered functions).lodging: 558 guest rooms.activities: Complete Fitness Centre with 25 meter lap pool; Double gymnasium; Personal Trainers; cardio equipment; free weights; Whirlpool; Sauna; Outdoor tennis courts & sports fields.Transportation: MacDonald-Cartier International (Ottawa) Airport; Pierre Elliott Trudeau Airport (Montreal/Dorval) Airport.

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Meeting perspectiVes

Look for unexpected creative touches that can truly enhance a meeting experience.

Home Away From Home – The main learning environment may be the meeting rooms, but attendees appreciate home-like amenities and social networking areas where they can relax and expand the learning moments. Look for venues with lobbies and other living room-type areas designed for comfort and that encourage personal interaction between conferees. In addition, guest rooms should include workspac-es with ergonomic chairs and enhanced technology, such as flat screen televisions, MP3 plug-ins and high-speed internet connections.

Personal Touch – No matter how much a facility invests in the latest technology or interior redesign, the personal touch will make or break a meeting attendee’s overall experience (thus impacting the ROI). Conference centers specifically train their staffs to focus on supporting everything surrounding the meeting so the group can have a produc-tive meeting experience. You, the meeting planner, should only need to focus on the agenda of the meeting. A friendly, knowledgeable staff that provides superior service is still the biggest advantage a facility has in distinguishing itself from the competition. The caliber of the Personal Touch is the hardest for a planner to gauge. Their responses to the previous four areas is a start. Seeking recommendations from other planners is another aspect to consider.

If the focus of the technology, staff and other services is locked into providing an exceptional meeting experience, that conference center or meeting hotel will deliver a great ROI to the meeting planner and all their conference participants. When meeting planners present their needs clearly, the better venues will respond by exceeding their expecta-tions. It’s the right time to meet at the right place.

Tom Cappucci, a Meetings & Hospitality Industry veteran, is the General Manager of the University Place Conference Center & Hotel in Indianapolis. He has taught number of courses at Cornell University School of Hotel Administration’s summer Professional Development program, from which he graduated. He has served in several positions at IACC during the past 15 years, and has received that organization’s “Pyramid Award” and “Award of Excellence” for his work in education-related activities. In 2004, Cappucci published a book entitled, “Heart of a Servant – Messages of Faith and Hope for a Future Generation.”

B y Tom Ca p p uc c iPresident, International Association of Conference Centers

The current economic climate means shrinking budgets for Meeting Planners, in turn increasing the pressure on the performance of the events you’ve organized. But there is an

upside. Conference centers and hotels, under similar economic pres-sures, are competing for your business and more than ever, willing to go that extra mile to ensure the success of your meeting.

Every conference planner and meeting participant expects and deserves an exceptional meeting experience. Conferences are estimated to make up approximately 60 percent of hotel business and 70 percent in conference centers. It’s a business we want to keep. We are your partners in making your meeting achieve your goals.

Of prime importance for the planner is a meeting’s ROI (Return on Investment). Planners should not shy from presenting ROI expecta-tions clearly at the outset of the site evaluation process. Make sure that the venue operators understand these expectations and that they will be able to anticipate then meet your changing needs. Remember, partner-ing with you so you can achieve your ROI expectations is the only way conference centers will be able to remain competitive in today’s market.

When evaluating a facility for your meeting, conference, sales train-ing seminar or similar event, look for “nimble” venues. These are the venues that embrace change, have invested in technology upgrades and are providing service above and beyond everyone else.

What are some specific issues planners should explore with potential meeting venues? After over 20 years in the conference center industry and as current President of the International Association of Conference Centers (IACC), I have found five key areas conference centers need to excel in so they can deliver to your a strong ROI:

Optimal Learning Environment – In general, meetings are now shorter in duration, so companies need to maximize the time they have with their people. Meeting Planners have a good understanding what their training needs are and what sort of environment will be up to the task. It all starts in the meeting room. The latest learning environments feature clusters or pod seating and soft furniture. This more casual, less formal, interactive environment, promotes productivity, and keeps attendees focused and on track. For the education component of your event, look for venues with distraction-free and ergonomic settings. Save the ballroom setup for the after-party.

Support of Technology – Meeting Planners must review the tech-nology requirements of their program so they can have a criteria to evaluate the technology available at a conference center. In October 2008, IACC published Design for Great Technologies, which out-lines the infrastructure components conference centers need. Use this white paper – available at www.iacconline.org – as a starting point and inquire about the degree of compliance to the guidelines specified in this report. But, remember, equipment is just the first step. To remain competitive, the better meeting venues have a trained, onsite staff to support these new systems and guarantee glitch-free presentations.

Innovative Food & Beverage Services – Palettes are more sophisti-cated, people are eating healthier and more gourmet-styled food. They want fresh and locally-grown products. You know this. But does the Food & Beverage department of the conference center you’re consider-ing? Regardless if it’s a meal or break snacks, meeting attendees expect smart, healthy, and not boring, choices. Don’t just ask about menus; see how the conference center can customize them to suit your attendees.

conference centers – the right plAce to Meet

“We are your partners in making your meeting achieve your goals.”

–Tom Cappucci

UrbanRide421 7th Avenue, New York, NY 10001 (800) 525-5750; Fax: (212) 202-9638 www.urbanride.net

Chief Executive Officer: Jeremy MilikowSenior Vice President: Mitch Bornstein, SVP

‘Leading Global Provider of Meeting & Event Transportation’

UrbanRide is a global provider of ground transportation for meetings & events, and uses the top-of-the-line sedans, SUVs, vans, minibuses and motorcoaches. We provide our clients with IMS, our software that enables meeting planners to better manage transportation for their meetings, conferences, conventions, tradeshows & other events. We work exclusively with meeting & event planners and our customer service is the best in the business. UrbanRide is a one-stop solution for meeting & event transportation.

Yo u r P r o d u c ts & S e rv i c e s R e s o u r c eB u y e r’s G u i de

The Facilities Media Group

ExperientTHE SOURCE FOR INTEGRATED MEETING AND EVENT SOLUTIONS

For more information on Experient Contact: Amy Munn(866) 516-1461 • [email protected] • www.experient-inc.com

Experient is the source for integrated meeting and event services. Formed in August 2006 (by joining industry leaders Conferon, ExpoExchange and ITS), Experient is the single contact for all Meeting Management, Trade Show Production and Registration and Housing needs. As your partner, Experient will become a member of your team, understanding all the goals of your event, and use proven techniques, creative methods and powerful industry connections to provide a distinct and memorable event experience and drive your business. The Top seven reasons why Experient is the best choice to be your integrated meeting and event partner: (1) Integrated resources; (2) Economies of scale; (3) Single source efficiency; (4) Best practice sharing; (5) Experienced people; (6) Leadership role; (7) Consultative approach.

Continental Airlines“Work Hard. Fly Right.”For travel reservations to cities in the U.S., Canada, Mexico:(800) 523-FARE www.continental.com

Continental Airlines features a special program for event & meeting Planners—MeetingWorks. With Continental MeetingWorks, planners can receive discounted airfaire, and earn credits redeemable for an array of Travel Rewards, including round trip travel and upgrades. Booking and participation in the program can be done entirely online.

MeetingWorks is for 10 or more guests traveling to an event from two or more originating cities. The benefits of this program include: Discounts off applicable published fares; Global zone fares; Customized flyers to promote the discounts; Your organization can earn productivity credits towards upgrades; Presidents Club passes, Presidents Club membership; domestic travel certificates and Continental currency coupons.

300 Conshohocken State Road, Suite 770West Conshohocken, PA 19428(800) 964-4764; (610) 729-7920; Fax: (610) 729-1595www.savorsmg.comVice President, Business Development & Operations: Stephen Lazar

The desire to connect over food is universal. We create the reality.

SAVOR… creates connections by marshaling our creativity, experience, and love of good food into every meal we serve. Our clients come to us for our commitment to quality and a seamless customer experience. As part of SMG, the global leader in public facilities management, SAVOR… has been providing food and beverage services since 1983. A hallmark of SAVOR… is our emphasis on flexibility as the means to be responsive to specific facility needs, special requests, and culinary trends. SAVOR… is committed to making food and beverage services an important revenue source for your facility.

Mad Dog Promotionsa division of Clean Fun Promotional Marketing3187 Pullman St., Costa Mesa, CA 92626(714) 263-3386; Fax:(714) 263-3398 www.maddogpromos.comPresident: Tim Lavin

Mad Dog Promotions’ Premiums, Incentives & Branded Items include: logoed apparel & accessories—polo shirts, pants, caps, ponchos, slacks, coat & ties, badges, name tags, chef wear & aprons, breakaway lanyards, notepads & pens, flashlights, table clothes & tents mugs, key chains, rally towels, lapel pins, etc.

TelSpan, Inc.101 West Washington StreetSuite 1200 East TowerIndianapolis, IN 46204-3407 (800) 800-1729 [email protected] TelSpan provides customized conferencing events and communications services, including: audio & web conferencing, reservationless audio conferencing, multiple web conferencing solutions, video conferencing, online registration, podcasting, and streaming. TelSpan maintains the highest possible level of service quality, known as E3 Service.

To learn more about TelSpan, call (800) 800-1729.


16 Facilities & Destinations Conference2009 SuperBook16 Facilities & Destinations 2009 SuperBook

pc/nametag® PRODUCTS FOR GREAT MEETINGS

124 Horizon Dr., Verona, WI 53593(877) 626-3824; Fax: (800) 233-9787 www.pcnametag.comPresident: Nick Topitzes; [email protected]; [email protected]

Founder Nick Topitzes first developed PC/Nametag®, the first software package to print nametags for meetings and conferences, with his computer and printer. Over the years, it’s been updated and improved. The business has expanded to include hundreds of products and incentive items that make the job of planning meetings easier while enhancing the attendee experience. Product lines include Nametag Holders, Inserts, Pouches & Organizers, Necklaces & Lanyards, Awards & Gifts, Bags, Totes, Envelopes & Cases, Banners, Signs & Table Covers, Binders & Portfolios, Buttons & Appliques, Drinkware, Pens & Highlighters, Ribbons and Customized Products.

Plasticard Locktech InternationalThe World’s Largest Hotel Key Card Manufacturer

605 Sweeten Creek Industrial Park Asheville, NC 28803 (800) 752-1017; Fax: (828) 210-4755www.plicards.com Sales Manager: Linda Russell

PLI produces key cards & other products for hotels, meetings, conventions, events, and advertising. We also manufacture a full line of gift cards, membership cards and loyalty cards. PLI key cards put your message directly in the hands of hotel guests & meeting attendees.

Yo u r P r o d u c ts & S e rv i c e s R e s o u r c eBuyer’s Guide

Michael CaffinAssociate Publisher(212) 532 4150 ext [email protected]

Do you waNt your ProDuCt or servICe to reaCh 50,000+ assoCIatIoN & CorPorate MeetINg PLaNNers?

If your aNswer Is yes,theN the fMg Buyer’s guIDe Is how.

discount pricing • multiple-issue & multi-media packagesvalue-added programs • target marketing • real time results

CoNtaCt Me & fIND out More

Pothos, Inc.2260 El Cajon Blvd. #474San Diego, CA 92104 (619) 546-0621: Fax: (413) 723-7838www.pothos.usPresident & CEO: Michael Patton, CMM

“Our company ethos is Integrity, Clarity and Reliability. POTHOS works in a forthright manner that considers transparent communication as the cornerstone to a successful relationship with our guests and travel partners.”

Pothos, Inc. is a globally recognized strategic meeting management company and corporate travel agency that specializes in using cutting-edge technology and resources to compete with much larger companies at a value, offering clients cost savings and efficient personal event planning services. POTHOS, Inc. specializes in the following 3 core competencies: 1. Full Service Strategic Meeting Management; 2. Full Service Corporate/VIP Travel Management; 3. Logistics – Freight & People. POTHOS, Inc. is your ONE source for meeting, travel and logistics. Achievement of goals and objectives, ROI and ROO are the basis of our strategic approach.

Advertiser Index

Adventure Aquarium .................7

The Conference Center at Bentley ................................... 6

The Georgia Center, the University’s Conference Center & Hotel ........................ 9

Hilton Garden Inn .....................8

Ogden Eccles Conference Center .................C4

University Center Conference Chicago ...............C3

16 Facilities & Destinations 2009 SuperBook

pc/nametag® PRODUCTS FOR GREAT MEETINGS

124 Horizon Dr., Verona, WI 53593(877) 626-3824; Fax: (800) 233-9787 www.pcnametag.comPresident: Nick Topitzes; [email protected]; [email protected]

Founder Nick Topitzes first developed PC/Nametag®, the first software package to print nametags for meetings and conferences, with his computer and printer. Over the years, it’s been updated and improved. The business has expanded to include hundreds of products and incentive items that make the job of planning meetings easier while enhancing the attendee experience. Product lines include Nametag Holders, Inserts, Pouches & Organizers, Necklaces & Lanyards, Awards & Gifts, Bags, Totes, Envelopes & Cases, Banners, Signs & Table Covers, Binders & Portfolios, Buttons & Appliques, Drinkware, Pens & Highlighters, Ribbons and Customized Products.

Plasticard Locktech InternationalThe World’s Largest Hotel Key Card Manufacturer

605 Sweeten Creek Industrial Park Asheville, NC 28803 (800) 752-1017; Fax: (828) 210-4755www.plicards.com Sales Manager: Linda Russell

PLI produces key cards & other products for hotels, meetings, conventions, events, and advertising. We also manufacture a full line of gift cards, membership cards and loyalty cards. PLI key cards put your message directly in the hands of hotel guests & meeting attendees.

Yo u r P r o d u c ts & S e rv i c e s R e s o u r c eBuyer’s Guide

Michael CaffinAssociate Publisher(212) 532 4150 ext [email protected]

Do you waNt your ProDuCt or servICe to reaCh 50,000+ assoCIatIoN & CorPorate MeetINg PLaNNers?

If your aNswer Is yes,theN the fMg Buyer’s guIDe Is how.

discount pricing • multiple-issue & multi-media packagesvalue-added programs • target marketing • real time results

CoNtaCt Me & fIND out More

Pothos, Inc.2260 El Cajon Blvd. #474San Diego, CA 92104 (619) 546-0621: Fax: (413) 723-7838www.pothos.usPresident & CEO: Michael Patton, CMM

“Our company ethos is Integrity, Clarity and Reliability. POTHOS works in a forthright manner that considers transparent communication as the cornerstone to a successful relationship with our guests and travel partners.”

Pothos, Inc. is a globally recognized strategic meeting management company and corporate travel agency that specializes in using cutting-edge technology and resources to compete with much larger companies at a value, offering clients cost savings and efficient personal event planning services. POTHOS, Inc. specializes in the following 3 core competencies: 1. Full Service Strategic Meeting Management; 2. Full Service Corporate/VIP Travel Management; 3. Logistics – Freight & People. POTHOS, Inc. is your ONE source for meeting, travel and logistics. Achievement of goals and objectives, ROI and ROO are the basis of our strategic approach.

Advanced TechnologyComputer data and document projection, audio/video conferencing, high-speed wireless Internet, DVD/VHS equipment, Copy Cams and email stations available.

Catering & Dining ServicesAn extensive array of food and drink packages tailored to your group’s needs.

Overnight AccommodationsYear-round full-service guest suites and summer apartment or suite-style housing available. Both include access to the facility’s recreation area, fitness center, outdoor terrace and dining center.

Exceptional LocationJust steps away from the finest Chicago has to offer in parks, museums, entertainment venues, restaurants and retail shopping.

Chicago

University Center, a state-of-the-art multi-institutional living environment, provides an ideal setting for large conferences to small meetings as well as housing accommodations.

525 South State Street, Chicago, Illinois 60605 877-4-UCC-INFO • [email protected]

Meetings

Accommodations

Call today to book your next event.

www.universitycenter.com

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www.universitycenter.com

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ConferenceTM



SuperBookConferenceSuperBook

Viewpoint .................................................2

Prime Site Award Ballot ......................2

Prime Site Award Winners ................3

Spotlight Feature: Ogden Eccles Conference Center Satisfies Market Expectations ............................4

Regionalized Directory: ConferenCe Centers; College & University ConferenCe faCilities; Meeting & BoUtiqUe Hotels; sMall-to-Mid-size Meeting & event venUes ...................................................5

Column: Meeting Perspectives ........14

FMG Buyer’s Guide: Your Product & Services Resource .......................................... 15-16

F&D Conference Directory Index A-Z 5

Ad Index .................................................16

nortHeast ............................................5Adventure AquariumWyndham Princeton Forrestal Hotel & Conference CenterThe Conference Center at Niagara FallsThe Conference Center at BentleyHilton Scranton & Conference Center

Mid-atlantiC ........................................8Airlie CenterHilton Garden InnKellogg Conference Hotel

soUtHeast .............................................9The University of Georgia Conference Center & HotelEvergreen Marriott Conference Resort Harborside Event CenterThe Florida Hotel and Conference Center Lexington Downtown Hotel & Con-ference CenterSea Trail Golf Resort & Convention Center

Midwest ...............................................11Q CenterUniversity Center Conference ChicagoAmeristar Casino St. Charles Conference Center

west ......................................................12Executive Conference Center at Phoenix Convention CenterInterContinental San FranciscoThe Lodge at Sonoma Big Sky Resort Norris Conference Centers – City CentreOgden Eccles Conference Center

Canada .......................................13Shaw Conference CentreNAV Canada Training & Conference Centre

Pages 2-3

2009 F&D Conference SuperBook

Documents

Transcript of 2009 F&D Conference SuperBook