2008-01_skytalk
-
Upload
skytalk-newspaper -
Category
Documents
-
view
222 -
download
8
description
Transcript of 2008-01_skytalk
* YVR is the international aeronautical designation for Vancouver International Airport.
JANUARY 2008
Mobile On-Site ServiceTo schedule call
604-272-0708RICHMOND & SURREY LOCATIONS
BC’s BEST CAT DEALER!
Cell Phone Rentals Cell Phone Rentals
Call 604-671-4655Call 604-671-4655
•AudioLanguageTranslation
•Email&Internet
•GPSMaps
CELEBRATING 15 YEARSWWW.BCWORKWEAR.COM
YVR EMPLOYEES10% OFF REG. PRICE
YVR EMPLOYEES10% OFF REG. PRICE
British Columbia’s role as Canada’s
Pacific Gateway was strengthened
during a trade mission to Asia by
Premier Gordon Campbell late last year,
where YVR signed an agreement with
China Southern Airlines that will see
the first flights between Vancouver and
Guangzhou begin July 2009.
Representatives from the Airport
Authority accompanied the Premier
on the mission. These included Tony
Gugliotta, senior vice president of
marketing and commercial development,
who signed a memorandum of
understanding with China Southern
Airlines at a bilateral meeting on
November 29.
Currently, citizens of Guangzhou
must travel either to Shanghai or Beijing
to take advantage of air services to
Vancouver, or alternatively transit
through Hong Kong. Direct air service
will allow greater ease and comfort for
the many travelers moving between our
two provinces, which have been sister
provinces since 1995.
China is B.C.’s second-largest
trading partner, and the top source of
immigrants to B.C. Increased Asia-Pacific
air travel through YVR is a key economic
generator: Each time an Asia-Pacific air
service operated by a foreign carrier and
local crew lands at YVR close to 795
hours of employment are generated.
The new China Southern Airlines service
will strengthen these existing business
and cultural connections between the
two provinces.
YVR signs agreement with China Southern Airlines
China Southern Airlines Boeing 777 at Beijing Capital International Airport in front of the new Terminal 3 expansion for the upcoming Beijing 2008 Olympics.
Fast Facts China Southern Airlines
The Canadian Institute of Steel Construction (CISC)
recently recognized the best steel construction
projects in British Columbia at the 2007 B.C. Region
Steel Design Awards of Excellence.
In the architectural awards category, an award of merit
was presented to Vancouver Airport Authority for the Link
Construction Project.
Sharing in the award were a number of companies
that took part in the building’s development: Kasian
Architecture Interior Design, Read Jones Christofferson
Ltd., Ledcor Construction Ltd. and Wesbridge Steelworks
Ltd.
The Link Construction Project includes five levels of
steel floor and roof framing. It is highlighted by an oval
thematic structure, a 16.7 metres wide by 41 metres
long by 33.5 metres high welded frame.
The Link Construction Project is so named because
it links the International and Domestic terminals. The
$117-million project will provide increased international
check-in capacity, passenger screening, additional baggage
systems and office space.
The five-storey building will be connected to the new
Canada Line station via a covered walkway, and will serve
as a central hub for passengers travelling through YVR.
Construction crews are currently focusing on the
completion of the Link Concourse, including the check-
in area, baggage conveyors and the transfer corridor
and pre-board screening areas on Level 4.
Link Construction Project receives architectural award of merit
See Airport Services page 3
Delhi-based Kingfisher
Airlines plans to
operate the first
non-stop flight between Delhi
and Vancouver as soon as
possible.
This is another exciting
piece of news that came from
Premier Gordon Campbell’s
trade mission to Asia last year.
It’s expected that the non-
stop service will reduce travel time
between Delhi and Vancouver from
approximately 25 hours to 15 hours.
Non-stop service will mean convenient
travel between Delhi and Vancouver,
and will strengthen cultural, business
and tourism links between Canada
and India, one of the world’s
fastest-growing economies.
Every month, thousands of
people travel between B.C. and
India, and that number will only
grow as tourists and business
travellers alike take advantage
of Kingfisher’s new service
when it begins.
Currently, Delhi is the
largest international market not served
by a non-stop flight from Vancouver, so
this service will be a welcome addition
to YVR. (See Fast Facts page 3)
Kingfisher Airlines announces Vancouver-Delhi route inside:
• ChinaSouthernAirlinesisbasedinGuangzhouintheGuangdongprovinceofthePeople’s Republic of China.
• Operatingdomestic,regionalandinternationalservices,itisAsia’s largest airline in terms of fleetsizeandamemberoftheSkyTeam airline alliance.
• ThecarrierwasoriginallypartoftheCivilAviationAuthorityofChinabeforeitwasbrokenupinintothreemajorcarriers—AirChina,ChinaSouthern,ChinaEasternandanumberofsmallerregionalairlines,withChinaSouthernthelargestofthe three.
• ChinaSouthernoperatesafleetof300aircraft,andcurrentlyfliestoEurope,Australiaandintra-Asia,andoneNorthAmericandestination,LosAngeles.
• Thefirstofits10Boeing787s,whichwillflythenewVancouver-Guangzhouroute,will be delivered in July 2008.
Page 11One-Person- One-Fare Ruling
Page 13Classifieds
Vancouver Airport Services wins BC Export Award
Each year, the BC Export
Awards honour British
Columbia’s top exporters.
The awards are open to all B.C.-
registered companies that have
exported a product or service for
two or more years.
Celebrating its 25th anniversary
in 2007, the B.C. Export Awards is
the oldest award ceremony of its
kind in Canada, with competitors
ranging from design firms to post-
secondary institutions. The awards
are presented by a partnership
between the British Columbia
Ministry of Economic Development
and the Canadian Manufacturers
and Exporters.
For 2007, there were 412
nominations and 219 applications
received, and eight companies were
rewarded for their export excellence
and contributions to the B.C.
economy.
Vancouver Airport Services
(YVRAS), considered one of the
world’s leading global airport
investment, management
Page 9U.K. Baggage Restrictions Lifted
Page 10Travel Talk
Kingfisher Airlines taxiing to Bangalore International Airport, India.
� • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8
07SuzukiGrandVitaraX174x4#505
07ToyotaRav4“YoungatHeart”#490
07HummerH3,Leather,moonroof#360
07HyundaiAzera“NothingMissing”#450
06UplanderLJ,Leather,TV,CD#406
06ChevUplander“FamilyVan”#131
06FordExplorerXLT,7-Pass.,#466
06FordF150XLT,4x4S/C#459
06ToyotaSienna“EntertainmentPkg”#134
06DodgeCaravan“PioneerofVans”#130
06FordFreestar“LoadedFamilyvan“#419
0615PassVanXLT#181
06NissanPathfinderSE,Leather,offroad
Pkg#135
06ToyotaSienna,8Pass“Indemand”#092
06PontiacMontana“NiceVan”#149
06CadillacEscalade“VancouverBorn”#437
06FordrangerSportP/U#433
06ToyotaSienna“7-Pass.”#084
06JeepLibertyLimited,4x4#480
06SaturnVueSportUtility,5-speed#475
06FordEscapeXLT,4-wheeldrive#784
05F350XLT,2-wheeldieseldrive,camper
#404
05ChevyAvalanche,Loaded,2-wheeldrive
#474
05FordEscape4x4“Excellent”#495
05GMCCanyon“LowKm’s”#269
05DodgeCaravan“FamilyVan”spotless#184
05Fordranger2wheeldrive25,000km#160
05MazdaTribute“IndemandVan“#503
05F350SuperCabDieselXLT4x4#403
05LincolnNavogator,lowkm’sVancouver
born#324
04Montana7passExtended#436
04CadillacSRXAWD“NorthStar”#508
04NissanPathfinder4x4“FamilyVan”#509
04PontiacMontana,Loaded“Likenew”#479
04MercedesBenzML5004x4“SportUtility”
#196
04Dakota4x4“ABeauty”#275
04FordF150“Lariat”leathers/c#347
03FordExplorer“GreatValue”4x4#1145
03FordWindstar“LowKm”#244
05MalibuLoaded.4CylinderLD#405
05FordFocusZx3“Sporty&Sharp”#1172
05MazdaRX8,6speed“HotSports”#1069
05ChevyOptra“FuelSaver”#249
05MustangConvert,31,000km#373
04Mazda6“FirstinClass”#482
04CadillacCTS,moonroof,23,000km#435
04VolvoS60,“Vancouvercar,logbook”#441
04BMW320i“ConcourseCondition”#483
03ChryslerPTCruiser“Asteal”#038
03ChevyImpalaLS,Leather,53,000km#169
03JaguarS.R.Local,Logsuptodate,44,000km
#313
03HondaAccordCoupe#960
03GrandAmGTiCoupeonly28,000km#060
Vans, Sports Utilities, Pickups08FordEscape“NearlyNew”#243
07HyundaiAzeraLimited#450
07Ford15-PassengerVanXLT,Loaded#487
07FordExplorer,7pass,leather#464
07InfinitiFX35Hi-tech4x4#488
07ToyotaFJCruiserSport,4x4#507
07ToyotaYarisH/Back,aircond.#143
07ToyotaYarisSedan,aircond.#114
07FordFreestyle“First-classvan”#272
07ToyotaHighlander,4x4“FamilyVan”#384
07FordEdge4x4“WithStyle”#282
07FordExplorerSportTrac,9,400km#1173
07FreestarSport“It’sAllHere”#164
07SantaFeAWD#362
Canada’s Largest Independent Used Car Dealer
SMALL SAMPLING
BEST BUYS!
CARS07HondaCivic4door#073
07MercuryGr.MarquisRearWheelDr.#455
07ToyotaCamrySolaraSportCoupe#382
07PontiacG5“HotSeller”#417
07DodgeCaliber“AWinner”#263
07ChevroletCobaltLS“Popular”#187
07DodgeNitro“TheHotOne”#219
07HyundaiAccent“AlmostFree”#309
07HundaiSonata“Luxury”#065
07PTCruise“Economy&Fun”#035
07HyundaiElantra“VeryNice”#485
07ToyotaCamry“Soundinvestment”#395
07ToyotaCorolla“Dependability”#085
07ToyotaCamry“Special,Leather”#171
07ToyotaMatrix“AnotherWinner”#107
07ToyotaYaris“PennyPincher”#116
07FocusWagonLeather,moonroof#291
07TaurusSELLeather,sunroof#245
07SuzukiSwift“GasMiser”#378
07ChevyHHR“Wagonwithstyle”#359
07MonteCarlo“Save$10,000”#408
07BuickAllureCX,17,000km#407
07ChevyImpalaLS,Save$10,000#478
07ToyotaYaris,H/Back“GasMiser”#128
06FordTaurus“1/2thepriceofnew”#093
06NissanSentraSE1.8#013
06LincolnTowncar“TraditionalRearWheel”#290
06ChevyCobaltCoupe”Economy”#1007
06FordFocusEconomy“Quality”#368
06NissanAltimaSedan“Alltheassists”#035
06ChryslerPTCruiser“ClassicStyle”#058
06ChryslerSebring“StylishMidsize”#0906
06PontiacPursuit“GreatCar”#462
06PontiacSoltice“UniqueConvertible”#221
05PontiacPursuit“Don’tMissit”#476
05ChevyMalibuMaxx“Don’tHesitate”#1181
WIDE OPENDaily 9-9Saturday 9-6Sunday 11-6
Over 1,200 To Choose From!
FLEET PRICES TO THE PUBLICEVERY VEHICLE PRICED TO CLEAR!
On-Site Bank Financing & ICBCOn The Spot Delivery!
250-953-5353
TOYOTA • HOnDA • nISSAn • HYUnDAI • GM • FORD • CHRYSLER
| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • �
Before we look at what’s to come in 2008, let’s celebrate
all that was accomplished in 2007. The Airport
Authority kicked off the year by lowering landing
fees charged to airlines operating international passenger
and cargo flights into YVR, making our airport’s international
landing fees the lowest of all major Canadian airports.
In March, we introduced the new face of YVR, represented
by our new logo and the opening of the first phase of the new
International Terminal wing, our largest expansion in more
than 10 years. The expansion, which opened fully in June,
added more than 36,000 square metres of terminal space and
four new international gates.
Domestic travellers weren’t forgotten; in May, a new
$17-million regional commuter facility was unveiled for
aircraft serving YVR’s 30-plus destinations within B.C. The
new $117-million Link Building connecting the Domestic and
International terminals also opened in 2007.
The coming year will see many more projects reach
completion. Perhaps one of the most important projects of
2008 is the redesign of the passenger service/public greeting
area in the International Terminal. It will provide a full-
service international reception lounge with a customer office
providing 24/7 support for international arriving passengers
and those meeting them. This project will be completed
in the summer of 2008, part of the many initiatives we’ve
undertaken to ensure the best care for all customers at YVR.
Also, by late summer, the Canada Line’s three Sea Island
stations will be substantially completed and testing of the line
with “live” trains will occur throughout the year.
A number of new baggage systems will be placed into full
operation in 2008, including new Domestic Terminal inbound
carousels, advanced screening equipment and transfer lines
between the International and Domestic terminals to provide
seamless luggage transfers for passengers connecting at YVR.
All of these enhancements will increase baggage processing
efficiency, which means getting your luggage from one place
to another will be faster and easier.
The expansion of C-Pier will begin in 2008. This area of the
airport is one of the oldest and is used primarily by Air Canada.
Five new gates will be added in time for 2010. Airside, a new
north-south taxiway for wide-body aircraft will be finished—all
part of our preparations for newer, larger aircraft, such as the
A380, which has already made two visits to YVR—and the
south terminal airport will receive new apron pavement.
In 2008, you’ll see enhanced maps with pictograms
throughout the terminals, multi-language help brochures at
all customer care points, improved multi-language signs and
expanded training for all of our frontline customer care staff.
In fact, individualized customer care is our key focus going
forward, and all current and future initiatives will be geared
toward providing our passengers and guests with the highest
standards in service.
Arrivals 2008: What’s to come in the year ahead
Send the correct name of this aircraft(make and model) and you could win a
A $�5 Gift Certificate for Aviation World.Send your answer by Email: [email protected]; Fax: (604) 736-6750; Mail: SkyTalk, 306-5400 Airport Road South, Richmond, BC V7B1B4A draw will be made from all correct entries received by January 31, 2008. The winner’s name will be published in the February issue of SkyTalk.
Last month’s winner:Jenny Pearson, TorontoAnswer: Lockheed Martin X-�5TheX-35wasanexperimentalaircraftbyLockheed Martin for the Joint Strike Fighter Program. It was declared the winner over theBoeingX-32andwentontoenterproductionintheearly21stcenturyastheF-35 Lightning II. Elements of the F-35 design were pioneered by the F-22 Raptor. LockheedhadateamingrelationshipwiththeYakovlevDesignBureauontheirbidfortheJointAdvancedStrikeTechnologycompetition. This has fueled speculation thattheoveralldesignoftheF-35washeavilyinfluencedbytheYak-141,however, the two aircraft are very different.
Printed on Recycled Stock using vegetable based inksPlease recycle this product.
w w w . y v r . c a / a u t h o r i t y / n e w s / s k y t a l k . a s p
RICHMOND OFFICE: Suite 306 - 5400 Airport Road SouthRichmond, BC V7B 1B4Tel:604-736-6754•Fax:604-736-6750Email: [email protected]
Publisher: PatrickStewartAssociate Publisher: JoanStewartYVR Editorial Liaison: KateDonegani Contributing Writer: PeterKutneyCreative / Production: James MartinPhotography: JimJorgenson
Your Airport Community NewspaperJanuary 2008 | Vol. 15 | No. 3
YVR SKYTALK, the official newspaper of the Vancouver
International Airport, is owned and published monthly by
Westco Marketing Ltd. for the travelling public and the more
than 26,000 people who make up the airport community at
YVR. No portion of this publication may be reproduced in
whole or part without the written permission of the publisher.
ASSOCIATION OF AIRPORTPUBLICATIONS
P.O. Agreement #1676261
and development companies, was awarded the top prize in the
Professional and Services category.
YVRAS was honoured for exporting its airport management
expertise to an international network of airports and received top
marks for its growth in foreign markets as well as its outstanding
professional services.
From attracting new airlines to increasing airport retail
opportunities, YVRAS implements best practices from YVR in each of
its 18 airports on three continents, including Kamloops, Fort St. John
and Cranbook airports here in B.C., airports in Hamilton, Ontario and
Moncton, New Brunswick, as well as airports in Chile, Jamaica, the
Turks and Caicos islands, Cyprus and the Dominican Republic.
Airports in the YVRAS’ network have been honoured with various
recognitions over the years. For example, Forbes Magazine rated the
Arturo Merino Benitez International Airport in Chile the seventh
best airport in the world; the John C. Munro Hamilton International
Airport in Canada won first place for best corporate branding
campaign at the Airports Council International – North America
Conference and Exhibition in 2004.
Airport Services from page 1
Fast Facts Kingfisher Airlines from page 1
• Kingfisher Airlines Limited is based in Bangalore, India. A young airline, Kingfisher was founded in 2005, and is operated by Dr. Vijay Mallya, a successful business leader and Member of Parliament in India.
• UnitedBeveragesGroup,thethird-largestspiritscompanyintheworld, owns Kingfisher Airlines.
• Kingfisher is India’s largest domestic airline, connecting 69 cities and offering more than 570 flights daily with a fleet of 78 aircraft.
• TheairlinehasorderedseveralAirbusA340-500s,whichwouldbeideal for non-stop operations between Vancouver and Delhi.
• Kingfisherisoneofonlysixairlinesintheworldtohaveafive-starratingfromSkytrax,whichrepresentsthequalityratingofstandardsapplied across an airline’s product and service standards, along with Asiana Airlines, Malaysia Airlines, Qatar Airways, Singapore Airlines and Cathay Pacific Airways.
President’s CornerBy LARRY BERG, President and Chief Executive Officer
Name that Aircraft
Paul Cruickshanks, acting unit
chief of BC Ambulance Service
(BCAS) Bike Squad at YVR,
received the nationally sponsored
Emergency Medical Services Exemplary
Service Medal, presented by the
Lieutenant Governor of British Columbia
in November 2007.
Cruickshank’s long-time commitment
to YVR is well known by many who
work with him at the airport. He first
joined BCAS as a part-time paramedic
in 1979, has participated in a number of
committees regarding public safety and
emergency planning and was nominated
as Paramedic of the Year in 2006.
“Paul is a highly regarded member
of the YVR community and the working
relationship we have with him is
second to none,” said Jennifer Kooren,
Vancouver Airport Authority’s director,
security and emergency planning.
Canada’s prestigious Exemplary
Service Medals recognize men and
women who are dedicated to preserving
Canada’s public safety through long and
outstanding service. Recipients must
have completed 20 years of full-time
service to the public and performed
their duties in an exemplary manner,
characterized by good conduct, industry
and efficiency.
BC Ambulance Service Bike Squad Chief receives honours
� • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8
BC’s BEST CAT DEALER!
W W W . B C W O R K W E A R . C O M
Call for Mobile On-Site Service: 604-272-0708RICHMOND & SURREY LOCATIONS
BC Workwear& Safety
At BC WORKWEAR, we only sell the highest quality workwear on the market today. Since 2002, thousands of satisfied customers have helped to earn us a reputation as the best workwear and safety
dealer in the province.
YVR EMPLOYEES
10% OFF REG. PRICE
Safety Vest $1499
Work Boots$7999
BibOveralls
from$3999
Starting from:
Glasses, cell phones, lap
tops and keys: These are
the top four items lost
by passengers last year at YVR.
If you have ever lost something
while travelling, you are not alone.
Last year, more than 7,000 items
were turned in to the Lost and
Found office at YVR, located
at the Customer Information
Counter on Departures Level 3
of the International Terminal. The office
helps reunite passengers with items lost
within the terminals, seven days a week.
“At YVR, we know how easy it is to
lose things while travelling, and how
stressful it can be to have to replace
them,” said Lost and Found coordinator
Dawn Coates.
According to Coates, the office
answers more than 300 phone calls a
week, for an average of 60 to 75 calls
each day. Summer and Christmas are
the busiest periods, with more than
3,000 items found during that period
last year.
Two of the more unusual items
found were a sample breast implant,
and an artificial limb. The latter had
been left behind at a security screening
area by a traveller in a wheelchair who
had been asked to remove it because of
its metal content.
Items are most often discovered
in high traffic areas, such as security
screening areas, restaurants, food
courts, bank machines, phones and
washrooms.
Happily, 60 per cent of all items
turned in are returned to their owners.
Items in the Lost and Found are
carefully logged and tracked with a
computerized database. Every attempt
is made to return the items, although
locating the owner often requires some
detective work. If an item is unmarked,
the department’s resident sleuths may
call a number in a cell phone directory to
see if they can uncover the owner or use
the Internet to search for phone
numbers and addresses.
Valuable and personal items
such as passports, ID, bank cards
and credit cards are returned
to their owners or the issuing
authorities. Cellular phones,
lap tops and PDAs are usually
returned to their rightful owner.
If an item is not claimed
within 60 days, it is donated to a
recognized charity. Eyewear, however, is
donated to developing countries, while
unclaimed electronic items are sent to a
recycling facility.
If you’ve lost an item at YVR, call
(604) 276-6104, toll free 1-866-817-
5243, or fill out the form on the airport’s
Website at www.yvr.ca/guide/around/
assistance_lostnfound.asp.
For items left onboard an aircraft,
or went missing while under care of
your airline (i.e., Lost Baggage), contact
the airline directly. Local airline phone
numbers are available at www.yvr.ca/
flightinfo/airlines.asp.
For other items lost on a taxi, bus,
cruise ship or other locations, please call
companies directly.
LoST And Found:Reuniting people and property
Topics include: Complying with MSI 28, FADEC, Troubleshooting, Pneumatics, Employee/Employer Issues, Balancing Flight Controls, Lycoming Update, Rolls Royce 250 Series Engines, Composites, Dangerous Goods and the AME, The Future of CAR STD 566—Your AME License—Your Profession, Oil Analysis, Human Factors, Fuel Systems.
neW pRoducTs & seRVices Trade Show Exhibitors provide the opportunity to keep current with the newest services and products and meet the suppliers and vendors.
Socialize with your friends and colleagues and join in the special entertainment.
locaTion: River Rock Casino, 8811 River Road, Richmond BC V6X 3P8
Please visit our Website www.pamea.com for further details and to register for this event.
PAMEA Symposium & Trade ShowJanuary 28-30, 2008
The aviation industry is invited to the PAMEA (Pacific AME Association) 2008 Aircraft Maintenance Symposium & Trade Show.
Don’t miss this opportunity to keep current by attending seminars covering regulatory and technical topics and to see the latest products and services available.
Seminars will provide attendees with interesting and valuable information covering topics required by everyone involved in the aircraft maintenance profession.
(604) 279-95791-866-37-PAMEA (72632)Fax: (604) 279-9566
| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • 5
Planning is KeyWhether you are doing a flight plan, a maintenance plan, or a service plan, you know the importance of planning. So call an investment professional to
review your mutual fund investment portfolio. We can show you how mutual funds can help you reach your goals for retirement planning, estate planning, and education planning. Call Peter Kutney today at 604-438-1603.
Read a fund’s prospectus and consult your investment professional before investing. Mutual funds are not guaranteed; their values change frequently, and past performance may not be repeated. Investors will pay management fees and expenses, may pay com-missions or trailing commissions and may experience a gain or loss.
Mutual Fund Dealer
Sponsored in part by:
Air New Zealand is toasting the success
of its new direct route between
Vancouver and Auckland with new
menu choices supplied by Shannon Wrightson,
executive chef at Vancouver’s Fairmont
Waterfront hotel. Wrightson, a Kiwi-come-
Vancouverite, is also keeper of the hotel’s
legendary third-storey rooftop garden, where
he and his team of 35 chefs grow fresh herbs,
vegetables and fruit.
“My opportunity was to create meal options
[for the Vancouver-Auckland route] that
showcase Pacific Rim flavours by drawing on
my experiences and the produce offered in
Canada and New Zealand,” said Wrightson. “My
team and I think we’ve cracked it.”
As a result, when premium class travellers
from Canada and New Zealand board Air New
Zealand’s Boeing 777-200 ER to swap seasons,
they are in for a culinary experience that fuses
the best of both destinations.
Some of the dishes created by chef
Wrightson and his team include:
• Spicy Prawn Salad—with New Zealand
avocado oil, citrus aioli, soft herb salad,
tobiko and champagne vinaigrette, and
• Apple Syrup Lacquered Salmon—with west
coast crab and potato cake, asparagus and
orange fennel salad.
Both dishes are available on the daily
menu at Herons restaurant in The Fairmont
Waterfront hotel.
“Really outstanding air travel experiences
start with a warm welcome, attentive service
and an in-flight menu worthy of the most
discerning diner,” said Roger Poulton, vice
president, Air New Zealand – The Americas.
“For the Vancouver-Auckland flight, our aim
was to capture the culinary best of both New
Zealand and Canada. Chef Wrightson took time,
creativity and care to craft these memorable
dishes and Air New Zealand is delighted to
welcome him to our world class consultant
chef program.”
Air New Zealand’s year-round service
provides three non-stop flights each week on
Wednesdays, Fridays and Sundays between
Vancouver and Auckland from November-
March and July-August. The service will be
available twice-weekly other months; offering
Canadians access to a variety of experiences
throughout New Zealand’s seasons.
Star Alliance partner Air Canada will also be
code sharing on this service.
Flight and vacation details can be
booked on AirNewZealand.ca or by
calling 1-800-663-5494.
Air New Zealand adds Pacific Rim flavours to its airborne menu
New Zealand-born executive chef Shannon Wrightson collaborated with Air New Zealand
on its in-flight menu for the airline’s new Vancouver-Auckland route.
Air New Zealand is revolutionizing
the international customer
travel experience with the
introduction of an in-flight International
Airline Concierge service—a first in
the aviation industry. The new service
launches in April on Air New Zealand’s
Vancouver, Los Angeles, San Francisco
to Auckland routes.
“Air New Zealand will employ up
to 90 concierge staff, which will be
dedicated to making every customer’s
journey before, during and after an Air
New Zealand service a special event,”
said Roger Poulton, vice president, Air
New Zealand - The Americas. “There is
no other airline in the world offering
such a service, giving Air New Zealand
a significant edge over its international
competitors.”
The new International Airline
Concierge service will offer a combination
of travel advisers, disrupt managers,
loyalty and destination experts focusing
on supporting every customer’s travel
needs. Concierge service staff duties
may include: escorting passengers to
and from the aircraft; recommending
“must-do” activities while visiting New
Zealand; assisting customers with
onward bookings; supporting customers
affected by a weather disruption;
advising passengers on Star Alliance
network options; or talking through the
finer points of customers’ in-flight wine
selections.
“Everyone travelling with us, no
matter how full the aircraft, receives
the personal attention they deserve
and the advice they need,” said
Poulton. “We’re dedicated to finding
new ways to deliver our customers
with a uniquely Kiwi experience at
every stage of their journey, and the
best way to do that is through our
people. Air New Zealanders are our
competitive advantage.”
The concierge initiative was
developed from Air New Zealand cabin
crew and customer feedback captured
during the past two years. The initiative
is a natural complement to the airline’s
award-winning long-haul product and
service. Concierge staff will serve as
New Zealand ambassadors, as well as
experts in the regions to which they
fly.
Air New Zealand launches ‘Concierge in the Sky’ service
Zoom between Canada and Italy
The Honourable Lawrence Cannon, Minister of Transport,
Infrastructure and Communities, has announced the
designation of Zoom Airlines to operate scheduled
international air services between Canada and Italy.
“I am pleased that Zoom’s designation will provide
additional airline choices for Canadians travelling between
Canada and Italy,” said Minister Cannon. “This increase in
scheduled air services is a great example of growth in the airline
industry and of the Canada-European Union bilateral market.”
Under the provisions of Canada’s international air transportation
policy, all Canadian air carriers may apply to the Minister for
designation to operate scheduled international air services.
This latest designation was made possible by the bilateral air
transport agreement already in place between Canada and Italy.
The agreement permits each country to designate any
number of airlines for the operation of scheduled air services to
and from Canada with no limits on the frequency of flights each
designated airline is allowed to operate.
Zoom will anoounce its Canada-Italy destination shortly.
Zoom Airlines is owned by brothers Hugh and John Boyle,
Toronto-based Scottish businessmen with a strong track record
in the travel industry, backed by minority shareholder, the Bank
of Scotland.
� • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8
Regency Realty Ltd.
Last month, oneworld airline alliance
was named the world’s leading
alliance for the fifth year running
at the World Travel Awards, considered
the travel industry’s equivalent of the
‘Oscars’. Oneworld has retained the
award every year since this category was
introduced in 2003.
Some 170,000 travel professionals
and agents worldwide cast votes in the
World Travel Awards, which took place
at a gala ceremony in the Caribbean’s
Turks and Caicos islands last month.
The award was the culmination of
a record 2007 for the alliance, with
11 new carriers joining and expanding
the network to close to 100 more
destinations. Additionally, co-locations
at key airports generated more revenues
for member airlines.
In the top worldwide judging
categories, oneworld’s member airlines
also received their share of recognition.
For the third year running British
Airways was named the world’s leading
airline overall, Cathay Pacific was named
the world’s leading first class airline
and American Airlines honoured for the
world’s leading economy class.
The awards also named Cathay
Pacific as Asia’s leading airline,
American as North America’s leading
airline, LAN as South America’s leading
airline and Qantas as Australasia’s
leading airline.
“Oneworld is delighted to have
received this tremendous vote of
confidence once again from some of
the most knowledgeable people in
the travel industry worldwide,” said
Michael Blunt, vice-president corporate
communications. “It reflects the
quality of our airline members and our
commitment to deliver alliance customer
service better than any one else. It’s a
wonderful way to end what has been a
record-breaking year for the alliance.”
Last November, oneworld
completed its biggest expansion since
its launch eight years ago, with the
addition of China’s Dragonair. This
follows the recruitment earlier this
year of Japan Airlines and five of
its affiliates, plus Malév Hungarian
Airlines, Royal Jordanian, LAN
Argentina and LAN Ecuador.
Together, they expanded the alliance’s
network to some 700 destinations in
almost 150 countries.
Oneworld voted world’s leading airline alliance at World Travel Awards
To mark its addition to the alliance on November 1, 2007, Dragonair chief executive Kenny Tang and two of the airline’s flight attendants placed the first oneworld logo on its aircraft.
Daniel Sitnam, president and CEO of Richmond-based Helijet
International Inc. is pleased to announce that Rick Hill has been
named vice president of operations and commercial programs,
effective December 1, 2007.
In his new role, Hill will lead
and oversee all facets of fixed
wing jet and helicopter air service
operating standards and commercial
development, with the support of a
highly qualified management team.
Hill has maintained a senior
position with Helijet for 18 years and
has managed commercial, financial and
technical operations while overseeing
the primary development of Helijet’s
scheduled helicopter air services.
Hill’s extensive background in
aviation leads back to overseeing
financial reporting and route planning
at CP Air, then at Canadian Airlines,
where he was instrumental in integrating Canadian’s regional network
with the mainline parent carrier.
“Rick’s industry experience gives Helijet a tremendous advantage over
other carriers,” said Sitnam. “Rick’s new role will channel his expertise
for integrating operational and commercial standards within Helijet.
That means keeping our high standard of safety; all the while further
improving our already high level of customer service for our travelling
clients.”
Helijet International Inc. is a Canadian-owned company and is North
America’s largest scheduled helicopter service, as well as a significant
provider to British Columbia’s air medical services. Helijet is celebrating
its 21st anniversary and has received numerous awards for outstanding
customer service and safety standards.
Appointment noticeHelijet’s Rick Hill named vice president of operations and commercial programs
| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • �
If you’ve ever been at YVR waiting for
a family member or friend arriving
on an international flight, you know
there can sometimes be a significant
delay between the time their flight
arrives and the time they enter the public
greeting area. This is because passengers
arriving on international flights must
travel from the gate to the Customs Hall,
complete border processes and collect
their luggage before they get to you.
Last December YVR introduced a
new service to allow arriving passengers
to post their name on a screen in the
public greeting area to let their party
know they’ve arrived. This new YVR
Greeter Information Board is the first of
its kind in Canada.
How does it work? Once passengers
clear the primary inspection line—the
row of booths at the entrance to the
Customs Hall where Customs Officers
check your passport—and enter the
Customs Hall, they can go to the 24-hour
Customer Information Counter, centrally
located between the baggage carousels,
and ask to have their name displayed
on the YVR Greeter Information Board
in the public area, where their greeter
will be waiting. Passengers can tell the
Customer Care Representative at the
counter how they would like their name
displayed and where they are arriving
from, and this information will be added
to the board.
Customer Information Counters are
equipped with 24-hour Language Line
Service and can provide translation in
more than 170 different languages for
passengers who may not speak English.
If you are a greeter waiting for your
passenger in the International Arrivals
area, you’ll be able to see your passenger’s
name, the city they have arrived from
and the time the information was posted
on the YVR Greeter Information Board,
which has labels and headings that
scroll between the six most commonly
requested languages at YVR: English,
French, Simplified Chinese, Japanese,
Korean and Punjabi.
As a greeter, it’s good to let your
passenger know before they arrive that
this service is available. As well, let them
know that they can look for a Customer
Care Representative in a red vest if they
need directions or assistance, or if they
New service lets international passengers tell greeters they’ve arrived
Greeter Information Board in International Arrivals Public Greeting Area: New service allows passengers in the Customs Hall to visit a Customer Information Counter and ask to have their name displayed on
the Greeter Information Board in the public greeting area to let their party know they have arrived.
See Greeter Information page 8
� • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8
The 24-hour Customer Information Counter in the Customs Hall, where passengers can go to have their name posted on the Greeter Information Board.
HURRYIN!take advantage of stock
2 MInUTES FROM THE AIRPORT
YOU WILL nEVERGET BETTER PRICInG
THAn THIS.
SELECT VEHICLES UP TO $12,000 OFF.
YOUR FIRST 3 PAYMEnTS MADE BY
CHRYSLER
Open 7 days a week: Mon – Thur 9am-9pm • Fr & sat 9am-6pm • sun 12-4pmwe speak TaGaLOG, HI ndI, CanTOnese, MandaRIn, TaIwanese, spanIsH & RUssIan
2008 dOdGe CaLIbeRAutomatic, Air Conditioning, CD, Power Group, Alloy Wheels, AWD.
2008 pT CRUIseRAutomatic, Air Conditioning, CD, Power Group, Alloy Wheels. 2008 Jeep paTRIOT
Automatic, Air Conditioning, CD, Power Group, Alloy Wheels, 4WD.
2008 Jeep COMpassAutomatic, Air Conditioning, CD, Power Group, Alloy Wheels, 4WD.
Employee Pricing plus Bonus Cash!Employee Pricing on Pre-Owned Vehicles.
Come see us for info!
A SPECIAL OFFER FORAIR CANADA EMPLOYEES ONLY
VAncouVEr IntErnAtIonAl AIrPortDomestic terminal Building level 3International terminal Building level 3tel: (604) 276-0082 | Fax (604) 276-0089
Enjoy Quality Time at our Airport LoungesCatch up on work before or after you travel, enjoy a snack or simply unwind, you’ll find one of our lounges the perfect way to make the most of your airport experience. Relax in comfortable surroundings and enjoy a wide variety of light meals, snacks and beverages. Business services, including wireless Internet access and conference facilities are available. Refresh with showers and napping rooms available in the International Lounge only. Our lounges are open to all travellers, regardless of airline or class of travel.
Meeting Facilities or Catering ServiceThe place to hold your next event, meeting or reception. Unsurpassed service and airside ambiance. Full catering service available. please call for details.
www.plaza-as ia .com
Entrance Fee: Domestic Terminal all-inclusive: $28Food & non-alcoholic drinks $252 drinks with lounge use $20
Entrance Fee:International Terminal: $30
Greeter Information from page 7
Greeters:1. Inform your guest of the general
procedure they will go through
once they get off the aircraft. The
processing time for each passenger
will vary as they move from the
aircraft to the Customs Hall,
complete their border processes and
retrieve their luggage.
2. Inform your guest of the YVR Greeter
Information Board service, Customer
Information Counters and Customer
Care Representatives. Customer
Care Representatives are available
throughout the airport and are
distinguishable by their red vests.
Green Coat ambassadors, who wear
green vests, are also available to
help.
3. Know your guest’s flight number
and estimated arrival time and the
name they will go by. It may be
different from the name on their
passport. Give your guest your
contact information, including your
mobile number, and take their
mobile number –if they have one.
4. Check the status of your guest’s
flight at www.yvr.ca before you leave
for the airport.
Travellers:5. Review the arrivals information and
terminal maps on www.yvr.ca before
you leave.
6. Share your flight number and
information with your greeter before
you leave.
7. Use the Greeter Information Board
service.
8. Have a plan to contact your greeter
if you get delayed in Customs and
Immigration or things do not go
according to plan.
9. Look for a Customer Care
Representative in a red vest or visit
one of the Customer Information
Counters in the Customs Hall if you
need help.
Tips for Travellers and Greeters
have trouble finding the Information Counter.
Another way you can prepare yourself if you’re meeting an international
passenger is to make sure you have their flight number and check the status of their
flight before you leave for the airport. You can do this by clicking on “Arrivals” on the
homepage of the YVR website—www.yvr.ca—or by phoning the airline. Have a plan
for getting in touch if things don’t go as planned, and be aware that border processes
for new immigrants, students and workers to Canada generally take more time.
Processes may also take longer during busy periods.
If you have questions or concerns while waiting for your passenger, talk to one of
our Customer Care Representatives at the 24-hour BC Visitor Centre, located in the
International Arrivals public greeting area.
| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • �
Starting this month, British Airways
customers flying through and out
of London Heathrow will be able
to take two pieces of hand baggage on
board following the U.K. government’s
decision to lift restrictions.
Other U.K. airports where the
restrictions have been lifted are London
City, Aberdeen, Edinburgh, Glasgow,
Manchester and Newcastle.
For now, the one bag limit remains in
place at Gatwick airport.
“This is great news for our customers
and it’s something we’ve been lobbying
for over the last year,” said Robert
Boyle, British Airways’ commercial
director. “It was a serious inconvenience
for passengers and didn’t make sense
because the U.K. was the only country to
impose the restrictions.
“Now we want to see the restrictions
lifted at Gatwick in line with other major
U.K. airports as quickly as possible.
We are working closely with the BAA
[British Airport Authority] and the DfT
[Department for Transport] towards
lifting the one-bag restriction as soon
as possible.”
With the lifting of restrictions, British
Airways customers’ hand baggage
allowance from U.K. airports and all
other worldwide airports are:
• One bag no bigger than 56
centimetres x 45 centimetres x
25 centimetres (including wheels,
pockets and handles);
• One briefcase or laptop-sized bag;
• A maximum hand baggage weight of
23 kilograms applies and customers
must be able to lift the bag into
the overhead lockers in the aircraft
cabin unaided.
• Restrictions still apply on the
quantity of liquids allowed through
U.K. airport security. All liquid
containers must not exceed 100
millilitres and must be carried in a
clear, re-sealable plastic bag that can
be easily closed.
For further information on British
Airways baggage allowances, visit
ba.com.
PURCHASING, REFINANCING, INVESTMENT & VACATION PROPERTIES
CALL MESTEVE WALKER – MORTGAGE EXPERT
CALL 604-812-4430 or Visit WWW.THEWALKERGROUP.CA
Open 7 Days a Week • Free Parking
CustOmsBrOkers
H e a d O f f i c e / a i r p O r t
“ A v i A t i o n S p e c i A l i S t S ”
airport Office:tel: (604) 278-3551faX (604) 278-3291B.c. cont. U.S.a.
toll-free 1-800-663-4080www.summitcb.com
pacific Hwy. (Border)tel: (604) 538-8414faX (604) 538-8148
Offices in dawson creek, Kelowna, Osoyoos, penticton, prince George, B.c.
Whitehorse, Yukon, Vernon
Summit Customs Brokerscustoms Brokers & consultants
Hand baggage restrictionslifted at most U.K. airports
British Airways Boeing 747-400s lined up at London Heathrow’s Terminal 4.
Upcoming EventsJanuary 28-30, 20082008 AIRCRAFT MAINTENANCE SYMPOSIuM AND TRADE FAIRBACK TO BASICS/FORWARD TO THE FuTuREPresented by the Pacific Aircraft Maintenance Engineers AssociationRiver Rock Casino Resort, 8811 River Road, Richmond, BCSeminarswillprovideattendeeswithinterestingandvaluableinformationcoveringtopicsrequired by everyone involved in the aircraft maintenance profession.Topics include:Complying with MSI 28, FADEC, Troubleshooting, Pneumatics, Employee/Employer Issues, Balancing Flight Controls, Lycoming Update, Rolls Royce 250 Series Engines, Composites, Dangerous Goods and the AME, The Future of CAR STD 566—Your AME License—Your Profession, Oil Analysis, Human Factors, Fuel Systems.For more information, call (604) 279-9579; email [email protected]
10 • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8
Start a Business today at www.incorporate.caThere has never been a better time to start your own business. INC Business Lawyers make it easy. We are business start-up lawyers who can help you.Looking for help or advice about:• forming a corporation for your business in
British Columbia or Canada? • registering a trade-mark in Canada or internationally?
Standard BC Incorporation $699 total cost#1201-11871 Horseshoe Way, Richmond, BC V7A 5H5Telephone: (604) 272-6960 • Email: [email protected]
• 2BedroomCondosAvailable NOW!
• BeautifuleasydrivefromVancouver
• PortAlice–Rated#3touristdestination“Must-See”inCanada–Eco Tourism
• Million-dollarView!
• Twogolfcoursesnearby
• SomeoftheBESTSalt/freshwaterfishingontheplanetwithabundantlakesnearby
• Anidealvacationgetawaypropertyand/orRentalproperty,oragreatplacetolive
Over 50% SOLD!and going [email protected]
Travel Talk
Winter will be hot with Air
Canada and Air Canada
Vacations’ two new non-
stop services last month from Vancouver
to popular holiday sun destinations in
Mexico. These seasonal services will
operate until early spring, 2008.
The new services to Mexico are:
• Vancouver-Ixtapa – Air Canada
flights launched on December 22,
departing every Saturday until April
5, 2008.
• Vancouver-Los Cabos/Cabo San
Lucas—Air Canada flights launched
on December 23, departing every
Sunday until March 30, 2008.
All flights are operated onboard 120-
seat Airbus A319 aircraft, offering a
choice of Executive Class or Economy
service.
“With winter’s definite arrival here in
Canada, we are delighted to launch new
non-stop services, bringing the warmth
of the Mexican sun, beaches and ocean
just a few hours closer to Canadians,”
said Daniel Shurz, Air Canada’s vice
president, network planning. “With the
flexibility created by our new North
American fleet, Air Canada is growing
our service to leisure destinations to
meet travel demand.”
Air Canada customers may purchase
Air Canada Vacations’ all-inclusive
holiday packages directly through www.
aircanadavacations.com, or by contacting
travel agents in Canada.
Winter will be hot with Air Canada and Air Canada Vacations
Airport Authority CEO receives Skål tourism award
At last month’s meeting
of the Vancouver
Skål Club, Larry
Berg, Vancouver Airport
Authority president and
CEO, was presented with the
organization’s annual tourism
award.
Skål is the only international
organization that brings
together all branches of the
travel and tourism industry.
Founded in Paris by travel
trade managers in 1932, Skål
clubs now have more than
25,000 members in 500 clubs
spread throughout 80 countries.
At the same meeting, the organization donated a large variety of toys and
more than $900 to the Lower Mainland Christmas Bureau.
Bill Rowe (left), chair of the Vancouver Skål Club Tourism Committee and Mike Hagan (right), president of the Vancouver Skål Club, present the Tourism Award to Larry Berg (centre), president and CEO, Vancouver Airport Authority.
Playa el Palmar is Ixtapa’s main beach, along which stretches Ixtapa’s hotel zone.
we’rehere for you!
a Quiet Place......for quiet reflection, prayer,
meditation...to relax, listen to music, eat
your lunch, read a book.a Safe Place...
VancouVer airport
chaplaincy
Please visit us on International Arrivals Level 1, or contact us by phone: (604) 303-3010 or email: [email protected]
See Travel Talk page 14
| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • 11
At the risk of incurring the
wrath of my colleagues in the
investment business, I believe
Canada’s annual RRSP (Registered
Retirement Savings Plan) season
is overly hyped. Scenarios from the
endless TV and newspaper ads show
“Professional Philip” carefully and
studiously preparing his financial plan,
or “Confused Cindy” struggling with the
complexity of the financial world before
being guided by her professional advisor
to financial utopia.
While I do believe that RRSPs
should be the foundation of everyone’s
financial and retirement plan, my issue
is with the timing, or rather what I
think should be the lack thereof. The
financial world makes a big deal about
making an RRSP contribution during the
months of January and February—RRSP
season. The reality is that a monthly
automatic investment program is far
more important. A ‘forced’ savings
program ensures that you pay yourself
first each month, eliminating the
need for a specified ‘season’ for RRSP
contributions.
As a financial advisor, all too often I
see thousands of hardworking Canadians
scrambling to contribute to their RRSPs
before the end of February. Some do
scratch together a few thousand dollars
from this or that and end up with
just that—a few thousand dollars. Year
after year, this pattern is repeated, with
contributors having $50,000 to $100,000
of unused RRSP contribution room and,
most importantly, an under-funded
retirement. Then, inevitably, they come
to see me when they are 50 or 55 in the
hope that I can solve their retirement
“problem” for them.
There is, however, a better way.
Most mutual fund companies offer
plans that make it easy for investors
to make regular contributions to
RRSPs. Pre-authorized chequing plans
(PACs) allow investors to set up an
investment program that purchases
fund units monthly, or quarterly. These
regular contributions can be withdrawn
directly from any account at a financial
institution.
There are several advantages to
making regular monthly contributions
to an RRSP. Firstly, it imposes a measure
of saving discipline. Think of these
contributions as your salary for your
retirement. It is surprising how quickly
a series of small contributions begin to
add up.
For example, in monthly contribu-
tions of $500 compounding at 10 per
cent on a tax-deferred basis, your invest-
ment would grow to $1,139,244 over
30 years.
Another advantage to making month-
ly contributions is the opportunity to
participate in a financial strategy known
as “dollar-cost averaging”. Experienced
investors know that predicting stock
market movement is very difficult.
“Ne’er a market timer be,” is my motto.
Dollar-cost averaging involves
selecting a mutual fund and purchasing
a fixed amount, e.g., $500 on a regular
basis, regardless of the price of the
fund. If the price of the fund goes down,
you will buy more of the selected fund,
strengthening your position when the
fund price rises again. When fund prices
rise, your current holdings benefit from
the increase in price. You can do much
better with this strategy compared to a
“lump-sum” purchase, particularly in a
‘choppy’ or ‘sideways’ market.
This strategy was particularly helpful
in 2002, as monthly investments made
in early June, July and October (the low
points of the year) actually showed a
profit by the end of 2002.
Very few investors are fortunate
enough to make all their investments
at the bottom of the equity cycle. As a
result, dollar-cost averaging is a valuable
tool for any investor. However, the dollar-
cost averaging strategy demands a long-
term commitment to the program.
There is a problem with this strategy,
though. Many investors tend to doubt
it at the worst possible time—during
a market correction. Last summer, the
phone lines at banks and investment
dealers were busy with calls from nervous
investors during the market correction,
with many investors cancelling their
automatic investment programs. This is
actually the time you should be adding
money to the account.
In my experience, when the market
takes a dip, and it is psychologically
painful to see that money pouring into
your sinking mutual fund, that is exactly
when you need to stay the course.
Peter Kutney is a financial planner with Partners in Planning in Burnaby. He can
be reached at (604) 438-1603, or at [email protected].
Money MattersBy PETER KuTNEY
It’s RRSP ‘Season’: Forget about it!
The Canadian Transportation
Agency (CTA) has ruled on a
one-person-one-fare policy for
persons with severe disabilities who
travel within Canada by air. Domestic
airlines have one year to implement the
policy.
The decision means that for domestic
services, Air Canada, Air Canada Jazz and
WestJet may not charge more than one
fare for persons with disabilities who:
• are accompanied by an attendant
for their personal care or safety in
flight, as required by the carriers’
domestic tariffs, or
• require additional seating for
themselves, including those
determined to be functionally
disabled by obesity for purposes of
air travel.
The decision does not apply to:
• persons with disabilities or
others who prefer to travel with a
companion for personal reasons;
• persons with disabilities who
require a personal care attendant
at destination, but not in-flight;
and persons who are obese but not
disabled as a result of their obesity.
The airlines are expected to develop
a screening process to assess eligibility
under the one-person-one-fare policy.
For persons who travel with an
attendant as required by the carriers’
domestic tariffs, the decision notes that
carriers already perform assessments
and have screening mechanisms to
determine fitness and conditions for
travel. Their screening mechanisms
could be adapted to include functional
assessments, and related screening
expertise is available to them.
For persons disabled by obesity, the
CTA cited the practical experience of
Southwest Airlines, which screens for
entitlement to an additional seat by
determining whether a person can lower
the seat’s armrests.
Canadian Transportation Agency one-person- one-fare ruling
The RBC Foundation Aviation
Library at the British Columbia
Institute of Technology’s
(BCIT) newly opened Aerospace
Technology Campus (ATC), is
accepting a unique gift: the Business
Council of British Columbia is
establishing an endowment in Jerry
Lampert’s name, as he prepares
to retire from his role as president
and chief executive officer of the
Council.
“The members of the Business
Council of B.C. have chosen to
recognize Jerry’s service and
commitment to the Council,
industry and education through this
endowment,” said Laurie Clarke, BCIT’s vice-president,
development, and executive director of the Foundation
and Alumni Association. “Jerry played an integral role
as campaign chair in the fundraising effort for our
new aerospace campus, and this legacy in his name is
a wonderful acknowledgment of his ongoing support
for BCIT.”
Lampert led BCIT’s Aerospace Technology Campus
Campaign Cabinet, helping to raise more than $12-
million from public and private sector donors. The new
ATC, located on Russ Baker Way in Richmond, officially
opened its doors at a ceremony in October.
The RBC Foundation Aviation Library holds one of
the largest collections of aviation resources in Western
Canada, and has become a centre of learning and study
for aviation students, staff and the broader aerospace
industry in the region. The Jerry Lampert Library
Endowment will address the challenge of acquiring
leading-edge materials, as funds accruing from the
endowment will support the purchase of reference
databases in online or CD-ROM format—strategic assets
that can grow as aerospace programming expands—as
well as rare books and special collections.
“We are thrilled that so many members of the
Council have come forward to recognize Jerry’s
accomplishments in such a way,” said Business Council
of B.C. chair, Larry Berg. “This is a unique opportunity
for us to not only show our appreciation for Jerry’s
work, but also celebrate his passion for the community
and for education.
To date, more than 40 companies and individuals
have supported the Jerry Lampert Library Endowment,
which currently stands at more than $160,000.
Established in 1966, the Business Council of British
Columbia is an association representing approximately
210 large and medium-sized enterprises. The Council’s
members are active in all major sectors of the provincial
economy. Taken together, the corporate members and
the associations affiliated with the Business Council
account for approximately one quarter of all jobs in
British Columbia.
BCIT Library Endowment established in recognition of Jerry Lampert
Jerry Lampert, who led the Business Council of B.C. for nearly 15 years, announced his retirement last year.
604-664-8888http://sd41.bc.ca/
programs/continuing
January 15, 2008Burnaby School District 41
5325 Kincaid Street, Burnaby
Free Information session
12 • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8
WestJet is now an approved
airline for Hudson’s Bay
Company (Hbc), one of the
world’s oldest retailers.
WestJet’s approved supplier
relationship with Hbc allows the
airline to provide transportation and
group services to all of Hbc’s business
travellers, including The Bay, Zellers and
Home Outfitters. It also allows WestJet to
secure additional revenue by increasing
market share within Hbc’s domestic and
transborder business.
“Over the past 11 years, our
organization has grown into a leading,
national airline carrier,” said Duncan
Bureau, WestJet’s vice-president of sales.
“As we continue to expand our service
reach, we become an attractive option
for many national and multi-national
corporations. Hbc is one of the most
highly regarded organizations in Canada.
We look forward to working with such
an iconic institution and providing them
with our exceptional guest experience
and our own WestJet welcome when
they board.”
WestJet said it will leverage this
relationship to appeal to a broad range
of corporate business travellers—from
local to international organizations who
require a low-cost flight.
“Our merchants travel around the
world sourcing innovative products for
our retail stores,” said Robert Johnston,
president, Hbc. “Our new relationship
with WestJet provides Hbc with improved
prices for air travel, in addition to the
exceptional customer service for which
WestJet is renowned.”
WestJet partners with Hudson’s Bay
The second production Airbus
A380 has been handed over to
Singapore Airlines, the first A380
operator, in line with the latest delivery
schedule. Equipped with four Rolls
Royce Trent 900 engines, the aircraft
follows delivery of the airline’s first
A380 that took place last October.
The second aircraft is fitted with
the same spacious and luxurious cabin-
interior Singapore Airlines revealed on
delivery of their first A380, and features
471 seats in three classes.
It will join the first aircraft, which
has been operating daily scheduled
service between Singapore and Sydney,
operating around 15 hours per day with
100 per cent technical reliability for
more than two months.
At the end of 2007, the first Singapore
Airlines A380 had accumulated more
than 130 flights and around 950 flight
hours. The aircraft has been acknowl-
edged as meeting, and often exceeding,
the commitments made by Airbus to its
customers in terms of range, fuel burn,
noise, and cabin comfort.
Being greener, cleaner, quieter and
smarter, the A380 is already setting
new standards for air transport and the
environment. The A380 consumes less
than three litres per passenger per 100
kilometres. Its new-generation engines and
aerodynamic performance mean that the
A380 not only complies with today’s noise
limits, it is also significantly quieter than
any other large aircraft flying today and
produces only half as much noise on take-
off and landing than the former largest
commercial aircraft.
The A380 has the quietest cabin in
the sky, offers comfort in every class
and more space for all. The aircraft’s
efficiency and advanced technologies
result in outstanding economics,
superior performance and high
operational flexibility.
The A380 also provides extra
passenger capacity without increasing
the number of flights. Compared to the
former largest commercial aircraft, the
A380 seats more than 40 per cent more
passengers in a typical three-class, 525-
seat configuration—with seat-mile costs
20 per cent lower and range capability
over 1,852 kilometres longer.
Singapore Airlines receives second A380
The first airline in the world to fly the new Airbus A380 –Singapore Airlines – donated all proceeds from the sale of tickets on the first
flight to charities.
This month, WestJet begins its
direct service from Vancouver
to Kona on Hawaii’s Big Island.
The new seasonal non-stop route via
a Boeing 737 will operate Thursdays
and Sundays, departing Vancouver on
WS0930 at 6:30 p.m., arriving in Kona
at 10:58 p.m. Flights from Kona depart
on WS0931 at 11:59 p.m., arriving in
Vancouver at 7:38 a.m. (next day).
“WestJet is quickly becoming the
airline of choice for Canadians travelling
to Hawaii,” said Bob Cummings,
WestJet executive vice-president, guest
experience and marketing. “Our flights
to Hawaii have increased to 21 flights
weekly from 14 last winter and we also
have improved schedules for our guests’
convenience.”
Famous for the active Kilauea
Volcano, and extraordinary for the
11 different climate zones, travellers
enjoy a bit of everything on Hawaii’s Big
Island—from lush rain forests to arid
deserts, and from black sand beaches to
snow-capped mountains.
Kona offers unbelievable biking trails
through rocky gullies; nature hikes or
4x4 tours in lush rainforest that harbour
exotic birds and flowers; killer waves for
surfing and beautiful bays for kayaking,
with views of breathtaking beaches
perfect for relaxing and watching
sunsets.
For more information, visit www.
westjet.com, or call 1-888-WESTJET.
WestJet says ‘Aloha’ to Kona
Cargojet plans to add two
Boeing 767-200 Extended
Range (ER) freight aircraft to
its fleet. The addition of this aircraft
type is a major step in the company’s
ongoing aircraft fleet renewal and
cargo growth plans.
The 767-200ER have a maximum
structural payload of 45,359
kilograms, an increase of 67 per cent
as compared to the current B727-
200 advanced freighter aircraft, and
will allow further expansion with a
maximum range of 9,260 kilometres.
“We are very excited to be the
first Canadian air cargo operator to
introduce these newer generation,
longer range, and more fuel-efficient
aircraft to our fleet,” said Ajay K.
Virmani, president and CEO of
Cargojet. “The addition of these
aircraft will allow us to continue
to meet the growing requirements
of our domestic overnight network
and continue to provide value-added
services to our customers. This will
also allow Cargojet to further expand
into selected international markets.”
The aircraft are tentatively
scheduled to be introduced into
service in the second and third quarter
of 2008.
Cargojet operates its network
across North America transporting
more than 381,000 kilograms of
time-sensitive air cargo each business
night, utilizing a fleet of 20 all-cargo
aircraft.
Cargojet plans for additional Boeing 767-200ER freighters
| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • 1�
LOOKING TO START A CAREER IN THE AVIATION
INDUSTRY?
Servisair, a Global Airline Service Provider is currently
accepting applications for part time positions with potential full time opportunities at the
Vancouver Int’l Airport
RAMP AGENT- $9.82/HOUR+
EXCELLENT BENEFITS INCLUDING MEDICAL, DENTAL AND FLIGHT
PRIVILEGESGREAT EMPLOYEE REFERRAL BONUS
PROGRAM
Opportunities for advancement. Must hold a valid BC DL,
Canadian Citizen or landed immigrant, 18 years of age and
the ability to lift 32KGS.
PLEASE FAX RESUME TO 604-303-3730
OR EMAIL HARJIT [email protected] INDICATE IN THE
SUBJECT LINE WHERE YOU SAW THE AD
B & B ACCOMMODATIOn
Chestnut Tree Bed & BreakfastComfortable accommodation,
with special discounts for
airline personnel. Five minutes
from airport, in Richmond.
Free pick-up to and
from airport.
Phone Penny or Ross
(604) 273-1198
E-mail: [email protected]
Web site: www.bbcanada.
com/2011.html
EMPLOYMEnT OPPORTUnITIES AVIATIOn TRAInInG
START IN ThE RIGhT PLACE.Providing uniformed security officers since 1974.
Securiguard is the largest, privately owned security firm in B.C.
Securiguard is seeking applicants for security positions at the Access Control Points in the Vancouver Airport.
Applicants must have previously held a full YVR Restricted Area Pass.
Security (BST) training will be provided to suitable applicants.
Apply with your résumé via e-mail to:[email protected]
or by fax to:(604) 685-0013
No phone calls please.www.securiguard.com
The Green CottageA SEASIDE PARADISE
Truly tranquil experience. Stunning, panoram-ic view. Convenient location, minutes from
downtown Sechelt!www.green-cottage.ca
vOne-of-a-kind accommodation: 1,200-sq.-ft., fully furnished, 2 queen-size bedrooms, fully equipped kitchen, TV, DVD, CD Player & Gas
Fireplace. Front porch & back deck.v
Boating, scuba diving, snorkeling, swimming, sea & wildlife watching, boardwalk/seawall, fishing, kayaking, canoeing, biking, horseback riding, dining out.
Tel: 604.318.9727 • Pgr: [email protected].
COTTAGE REnTAL
EMPLOYMEnT OPPORTUnITIESEMPLOYMEnT OPPORTUnITIES
EMPLOYMEnT OPPORTUnITIES
RELAXINGBODYMASSAGESPECIAL35 Minutes - $25.0045 Minutes - $40.0060 Minutes - $50.00
(you’ll enjoy it!) Non-sexual
Waxing from $5.00 and upDeep pore cleaning facial - $29.95/60 mins.
Relaxing Facial - $29.00/60 mins.(Gift Certificates Available)
Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM
For cleaner skin and healthier life… Hot Spring Day Spa
8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back
HEALTH & BEAUTY
Help WantedFull & Part-Time Positions Available
Apply in store
Are you looking for a new career or part-time employment opportunity working with
other aviation-minded people?
Aviation World is currently seeking enthu-siastic, customer-focused individuals for
positions in our YVR store!
Bring a résumé to the store and ask to speak to Gary!
Aviation WorldBooks, hobbies & pilot supplies
105-6080 Russ Baker Way(next to McDonald’s)
Richmond, B.C.Phone 604.718.7400
www.aviationworld.net
coordinator-Product & logistics($30-$37,000 plus benefits)
Our Provincial Office is looking for a professional, dedicated individual to manage our transportation logistics, Distribution Centre and quality First Aid products line. This dynamic person will support our 27 Training Centres in BC, develop systems for our expansion into retail e-commerce fullfilment, enhance our products, plus manage all ordering, handling and shipping of almost $2-million worth of goods.
Reporting directly to the Director-Marketing, this position manages a Team of three Distribution Associates.
The ideal candidate is passionate about service, has a minimum of four years experience in product management and distribution, and possesses a healthy degree of patience and people skills.
St. John Ambulance is a not-for-profit charitable organization dedicated to improving the safety of BC’s Communities through First Aid training and Community Service.
Apply via e-mail to:[email protected]
Closing Date: January 20th, 2008.
One-BeDrOOm cOnDO
five minutes from airport at Bridgeport
and Shell. 12-year-old building. Secured parking. No
pets. $850 per month, includes utilities.
Call (604) 279-2579.
ACCOMMODATIOn FOR REnT
ClassifiedCONSUMER | COMMERCIALTel: 604 736-6754 • Fax: 604 736-6750E-mail: [email protected]
49,000 Readers Every Month | $17.50 Per Col Inch
1� • Y V R S K Y T A L K | J A N U A R Y 2 0 0 8
A consortium of Canadian and
South African entrepreneurs
has joined forces to create a
multifaceted destination on the golden
beaches of Belize. Following the success
of the founding pilot project, ‘Belizean
Dreams’, the development group has
embarked on a second project, Hopkins
Bay Resort, which consists of private
ocean-front villas that will offer five-star
comfort beside the longest barrier reef
in the Western Hemisphere.
“Hopkins Village is an oceanside
fishing community in an incredible
tropical location,” said Rob Wilcox,
director of sales for the resort. “As
the resort is developed, the area
will have all the amenities of home.
Canadians are very interested in
Belize as an investment opportunity.
Belize itself is reason enough to
make the trip, but when you combine
that with an ownership opportunity,
people really get excited about the
possibilities.”
Belize is particularly attractive to
North American investors and vacation
home seekers because of its stable,
democratic government, easy access
from many major centers in North
America and abroad and the fact that
it is the only officially English-speaking
country in Central America. Belize was a
British colony for more than a century
and was known as British Honduras
until 1973. Since gaining independence
in 1981, it has remained a member of
the Commonwealth.
“The idea is to not only bring
the tourist traveller to Belize but to
encourage and promote commercial
enterprise in the country as well,” said
Wilcox. “South Africans and Canadians
have a keen interest in the Caribbean
and they represent a strong market for
investment in Belize.”
Vancouver-based Belize specialist,
Island Expeditions Company, offers
adventure trips to Belize that include sea
kayaking along one of the Caribbean’s
richest tropical marine environments,
and the opportunity to explore
the limestone caverns of the Mayan
underworld. The trips take place from
December and April via Continental
Airlines with an overnight stop in
Houston, Texas. For more details, visit
www.islandexpeditions.com.
Harbour air SeaplaneS
Be Part of the Adventure and apply with Harbour Air today!Harbour Air Seaplanes is the largest all-seaplane company in the world, and voted one of BC’s top 40 employers. We are currently recruiting for the following great opportunities:
Richmond• Chief Pilot • Manager – Richmond Base and Flight Operations• Aircraft Maintenance Engineers • Apprentice Aircraft Maintenance Engineers • Maintenance Clerical Assistant • Flight Operations Dispatcher• Reservations Agents • Customer Service Agent• Dock Operations Crew
VancouVeR• Pilots • Dock Operations Crew• Customer Service Agents
VicToRia• Customer Service Agents • Dock Operations Crew
nanaimo• Customer Service Agents • Dock Operations Crew
For complete position details visit www.harbourair.ca, or send your résumé as an attached word document to [email protected].
Inflight Canada Inc. has a full time position available for a mature, computer friendly individual who would enjoy the challenge of a career within the ever-changing realm of inflight entertainment systems and technology. This position involves shift work, salary to be negotiated depending on qualifications.
Preference will be given to applicants with current or previous RAIC pass and YVR ramp driving experience.
Please email your résumé to [email protected] or fax to 604-214-1475.
an intriguing little inn with a Ton of personality• Complimentary wireless high-speed internet access• Complimentary airport shuttle service• Restaurant & Pub on site• Conference & meeting facilities• Pet friendly guestrooms• Newly renovated and 100% smoking free• Exit 39 off Highway 99 N. / Exit 39A off Highway 99 S.
Best Western abercorn inn9260 Bridgeport Rd.,m Richmond, BC V6X 1S1
Reservations: 604 270 7576 • [email protected]
ClassifiedCONSUMER | COMMERCIALTel: 604 736-6754 • Fax: 604 736-6750E-mail: [email protected]
Travel Talk
Canadian-South African partnership promises million-dollar Belize paradise
Visible from outer space, the Great Blue Hole at Lighthouse Reef Atoll, Belize, is close to being a perfectly circular hole 304.8 metres in diameter and 125 metres deep. Jacques-Yves Cousteau, who declared it one of the top-10 scuba diving sites in the world, made the site famous when he charted its depths in 1971.
| J A N U A R Y 2 0 0 8 | Y V R S K Y T A L K • 15
STARTING MARCH 1, 2008 – Fill out an entry form inside SkyTalk Newspaper or visit participating sponsors’ locations or Customer Information Counters to pick up an entry form. Vancouver International Airport has more than 160 shops, services and restaurants. All you have to do is vote for your favourite YVR Merchant and you could be a winner!
Presented by FlyZoom.com
Contest ends April 30, 2008No purchase necessary. Limit one entry per person.
EntEr to Win at participating SponSorS’ LocationS
Wednesday Feb 6, 2008 | 9 – 4pmThe Best Western Richmond Hotel and Convention Center (Gardenview Room)7551 Westminster Hwy
UNIFORM/PARKING / GROUP HEALTH/ EMPLOYEE REFERRAL PROGRAM / FLIGHT BENEFITSBring your résumé and find out more on how to start your career in the aviation industry!
You must be a Canadian citizen or landed immigrant. Hold a valid BC Drivers License
For more information, Phone 778-227-0544 Fax 604-303-3730
looKInG to StArt A cArEEr In tHE AVIAtIon InDuStrY?
SERVISAIR JOB FAIRWE ArE HIrInG rAMP AGEntS
CHRYSLER • DODGE • JEEP 1-866-385-3307450 SE Marine Drive, Vancouver
www.marinechrysler.com*Purchase/Finance or lease price includes 3 for free alternative rebate. (i) #BA5786, 84 mo. Pymts., 8.65% APR, $43,722 T.P. (ii) 6288486 (iii) $58,880.16, purchase, finance or lease price (iv) $70,831.80 purchase,
finance or lease price (v) BA5646 (vi) BA5719 (vii) BA5699 (viii) Used ’03 to ’05 2 wheel & 4x4.
WE DELivER tHE mOSt CHRYSLER, DODGE, JEEPS in B.C.
These prices giveLow,Low PaymentsAll Trades Wanted!
OPEnMon-Thur 9-9
Fri 9-6 • Sat 9-6Sun 11-5
10 Minutes froMthe Airport
LESS than PERFECTCREDIT is OK!
JANUARY CLEAROUT!EVERYTHING MUST GO!
07 pT CRUIseR COnv. 6,200 km . . . . . . . . . . . . . . . $18,98807 paTRIOT LTd Leather, 2,700 km . . . . . . . . . . . . . $26,98807 paCIFICa Leather . . . . . . . . . . . . . . . . . . . . . . . . . $23,98807 nITRO 4x4 11,000 km . . . . . . . . . . . . . . . . . . . . . . $23,98807 LIbeRTy LTd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $23,98807 GRand CHeROkee Black, 1,500 km . . . . . . . . . $29,68807 CaLIbeR sXT Auto., alloys . . . . . . . . . . . . . . . . . . $15,98807 CHRysLeR 300C Hemi, 16,000 km. . . . . . . . . . . $29,988
06 Jeep TJ 21,600 km. . . . . . . . . . . . . . . . . . . . . . . . . $17,98806 RaM Q/C sLT 18,800 km . . . . . . . . . . . . . . . . . . . $28,98806 LIbeRTy LTd Loaded, diesel . . . . . . . . . . . . . . . . $32,98806 GRand CaRavan Power doors . . . . . . . . . . . . . $16,98806 pOnTIaC G6 GTp Loaded . . . . . . . . . . . . . . . . . . $22,98805 RaM Q/C 4x4 Hemi, 33,800 km . . . . . . . . . . . . . . $22,98805 GRand CHeROkee LTd Loaded, 30,000 km . . $29,98805 dakOTa Q/C 14,400 km . . . . . . . . . . . . . . . . . . . . $20,988
05 CaRavan DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . $14,98804 dOdGe sX 2.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $8,98804 paCIFIC AWD Loaded 47,000 km. . . . . . . . . . . . . $20,98804 CaRavan Anniversary Edition. . . . . . . . . . . . . . . $13,98803 GRand CaRavan 47,000 km. . . . . . . . . . . . . . . $13,98802 CaRavan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $9,68802 TJ saHaRa Auto . . . . . . . . . . . . . . . . . . . . . . . . . . $13,98801 dURanGO sLT 87,000 km . . . . . . . . . . . . . . . . . . $14,988
2005 Ram hemi spoRTBody kit, chrome wheels, hood scoop.
$246/mo. $0 doWn! (i)
2004 sX 2.0Great gas mileage! 38L/100 km. or 2001 seBRing lXi coupe
Full load! Leather, chrome wheels, sunroof.$8,988 * (ii)
Ram heaVy duTysQuad Cabs, Mega-Cabs • 4x4s
Long Box • Short Box • Gas, Diesels
From $33,675 (iii)
2008 ToWn & counTRyPower sliding doors, power tailgate,
full Stow n’go, tip start, power seat, Loaded.
From $32,500 (iv)
32 compass In StockMust Go! 4x4 & FWD!
From $16,800 * (v)
2007 pT cRuiseR4 Must Go!
From $12,988 * (vi)
20 paTRioTs neW & used in sTock!4x4 & FWD
4x4s From $19,988 (vii)
7 dakoTas in sTock!Club Cab & Quad Cabs • Must Go!
$18,988 - $22,988* (viii)
20 niTRos neW & used in sTock4x4 & FWD
4x4s From $22,998
Too many 2007 magnums, chaRgeRs & 300s
In Stock! Clearout
From $18,988 to $19,9882007 gRand caRaVan DVD
Rear heat & air, alloys, power seat, good km.
From $19,988
2008 Ram diesels$10,000 Discount on all
11 Must Go!
We PAY the FREIGHT!