C a r e e r M a n a g e m e n t C e n t e r

F o r w a r d - f o c u s e d t h i n k i n g , r e a l - w o r l d r e s u l t s

2007 Annual Report

CONTENTS

• Career Assistance

• Promoting success

• Curriculum and Learning

• Roles, Purposes, and Transitions

• Organization and Collaboration

• Assessment and Improvement

• The Bottom line

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w !

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w ! Page 2

Award Winning Career Assistance The National Association of Colleges and Employers (NACE) recognized the CMC for development of an innovative and outstanding

career services program. Our CHEVRON Award winning Cyber Center Concept allows students and alumni to receive hands on

assistance through our three tiered approach: live face-to-face, live via distance, and self-paced career assistance from a dis-

tance. Cyber Career Coaches, Coordinators, and College Liaisons work with clients individually and in groups in a variety of ways

including: appointments, videoconferencing, webinars, orientations, seminars, classes, and coursework. In addition, our Virtual

Career Assistants are available to provide information, schedule appointments and take messages toll free 24/7/365/LIVE!

World Wide Career Resources From career exploration to evaluating a job offer, our virtual career center provides resources to meet individual needs anytime,

anywhere with hands on career information, tools, publications, and links for every stage of career planning and implementation.

We integrated the latest web technologies into our communication and curriculum and now share course information through

blogs, podcasts, wikibooks, and traditional reflection. Specialized career applications and online tools helped over 97,000

students, alumni, employers and members of the general public from over 100 different countries customize their career search

and engage in their future. Whether focusing on career planning or preparing for the perfect interview, our interactive resources

are customized, online, and on demand to a world wide audience 24/7/365!

Guaranteed Career Experience Our partnership with employers, alumni, mentors, and the community provides a wealth of

experience opportunities for students through student employment, internships, cooperative edu-

cation, employer events, and career fairs. The Career Advantage Program (CAP)

incorporates a wide variety of career related activities and guarantees all undergraduate

students a credit bearing, practical work experience related to their major. This year 70.6% of

graduating seniors completed one or more qualifying experiences.

F o r w a r d - f o c u s e d t h i n k i n g , r e a l - w o r l d r e s u l t s …

Patr ick Hines, 07’ , E lectr ica l Engineer ing "The Career Management Center (CMC) has been an invaluable asset in helping me finding a job. Through the CMC I was able to secure

several internships/co-ops, as well as a full time job offer from a reputable company I had a strong interest in. They also provided me with

seminars and workshops on important topics including techniques for interviewing, creating an effective resume and networking.”

“The CMC Directors and Cyber Coaches all have a keen sense of what employers are looking for, and they pass that information along to

students to help them with their job preparation. I highly recommend every student take advantage of the wonderful

opportunity the CMC provides to help in achieving career goals."

MISSION We provide students & alumni with exceptional academic and profes-sional related employment services.

VISION: To become a nat ional leader in our f ie ld by developing and prov id ing except ional academical ly and profess ional ly re lated employment serv ices for students, a lumni and employers

www.odu.edu/cmc Page 3

C a r e e r M a n a g e m e n t C e n t e r

For interact ive l inks, c l ick About > Annual Report f rom:

Innovations and Initiatives Executive Summary

Vision became reality for the CMC

in 2007, as we achieved our vision

of becoming a national leader in

our field. Our unique programs and service delivery

capabilities have been recognized by the National

Association of Colleges and Employers. In addition,

presentations by CMC staff members have been

accepted and praised by state, regional, national, and

international professional associations.

This past year we continued to develop and employ

new technological applications to enhance our service

delivery enabling us to serve over 97,000 individuals

world wide each year. Our leadership has provided: a

state of the art client tracking system for both the

CMC and the University College Triad of advisors,

university wide iTunesU to host podcasting, the

creation of a “one of a kind” electronic booth

registration capability to support our major employer

events, the redesign and delivery of two career

courses utilizing CMC technology, podcasts, and Wiki

collaboration, and the addition of several new events

including a regional Employer Symposium, Health

Sciences Career Fair and a Coop/Intern/Majors Fair.

We will continue in 2008 to provide the University

with a solid example of “forward focused thinking with

real world results”.

NATIONAL RECRUITMENT OUTREACH CareerTV profiles at ODU and CMC to capture student perspectives View More...

Awards and Recognition NACE Chevron Award

The National Association of Colleges and

Employers (NACE) recognized the CMC for

development of an innovative career services program.

2007 Old Dominion University

2006 University of North Carolina and New York University

2005 University of Central Florida and College of DuPage

2004 University of Michigan

2003 Iowa State

2002 Purdue

2001 University of California Berkeley

2000 Loyola Marymount, Los Angeles

7 things you should know about the Cyber Center

The Virginia Association of Colleges and Employers (VACE) recognized Alice Jones

with this years Emerging Leader Award.

NATIONAL RECCOGNITION, the ODU Career Management Center wins national honor Read more...

Presentations and Workshops World, National, Regional, & Local Conferences

Eastern Association for Colleges and Employers -Heidi McFerron—From Chat Room to the Board Room

National Academic Advising Association -Alice Jones—Changing Face of Advising Services -Alice Jones & G.W. Thompson—Explore, Experience, Engage: Career Planning with a Twist -Alice Jones, J. Bourhill & M. Cox—Collaboration in Advising

National Student Employment Association -Andrea Harrell—Strategic Marketing Plan, Developing America Reads: Sailing Children into Reading and Math

National Society of Experiential Education -Tom Wunderlich—24/7/365 Live Around the Clock Career Assis-tance Can be Done!

Southern Association of Colleges & Employers -Heidi McFerron & Alice Jones—Innovations, Innovation Station -Alice Jones—Nuts & Bolts for New Professionals

Southern Association of Student Employment - Andrea Harrell & Brandy Ennis (OU)—Temporary Employment Programs for Students

Virginia Association of Colleges & Employers -Bev Forbes & Stephanie Crockett—Counting Stars: Effective Methods for Tracking Student Placements -Heidi McFerron & Randy Shabro—Virtual Career Fairs... -Heidi McFerron & Andrea Harrell—5 Star Marketing Plan: Taking Career Services to New Heights

World Association for Cooperative Education -Tom Wunderlich, Laura Czerniak, Heidi McFerron & Jen Ford-ham—QualityServices: Around the Clock & the World

NATIONALLY RECOGNIZED EXPERTISE—Bev Forbes joins Cathy Lewis on the radio to help us understand today’s stu-dents MANAGING MILENNIALS Hear more...

Tom Wunderlich

Assistant Dean

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w ! Page 4

ONCE IN A LIFETIME opportunity, ODU interns assist the legislative process Read More...

New Curriculum and Events Credit Coursework and Themed Events

CMC completely redesigned and delivered two career courses, University 120 Major and Career Planning and University 200 Career Implementation

"... all I wanted was the 1 credit hour intern-ship, I needed to graduate. I got so much more…”

Certificate of Career Experience was intro-duced in the Frank Batten College of Engineering and Technology to document professional experi-ence.

Mid Summer’s Night Career Fair focused on opportunities in liberal arts and sciences and fea-tured performances and displays by ODU artists.

Ned & Nadine Luncheons allowed students to gather and gain tips on professionalism while learning how to dress for success in sessions led by employers who utilized our job fair manne-quins.

Etiquette Dinner provided guided networking opportunities with employer sponsors while brushing up on dining do’s and don'ts for both professional and social settings.

Job Fair Fashion Show featured students at their best, and this past year was followed by a TV spotlight on WVEC about professional dress featuring Alice Jones

Career Assistance Programs and Population

Our three tiered approach extends all programs and services so students and alumni receive personalized assistance in person and at a distance.

• We held 3474 appointments with 2521 unique individuals on a variety of career related topics

• 1365 email requests and 764 walk-ins were served by Cyber Career Coaches

The Top 10 Appointment Topics: Career Tools and Activity:

• The CMC hosted 270 events reaching over 10,000 participants

• eRecruiting hosted over 6,000 Students & Alumni accounts, over 11,000 active employers repre-senting over 6,000 companies and over 4500 jobs

• Our website had 4500 hits for “What can I do with this major?”, and 674 hits for Internships USA

• Students created 572 Focus Career Planning accounts to help narrow their career search through self assessments & occupational research

• 1,515 utilized the Virginia Pilot Career Connections Kiosk in Webb Center

Promoting Success for all Students Defining Moments

Scholarships: By managing the selection process for the Warren Endowed Student Internship we identified two stu-dents to be awarded scholarships this year:

D. Payne, Biology: “My internship experience has afforded me the opportunity to become more acclimated with specific aspects of microbiology which I would not have encountered in a typical lecture setting”

John Waterfield, Accounting: “I was offered a job with the Naval Audit Service. I applied for the position through the CMC eRecruiting website and interviewed for it at the CMC in March... Thanks very much.”

S. Walker, Biology: “The assignments given to me during the course of my internship have enhanced my edu-cation and have been insightful to alternative career fields within health care”

2nd Annual Student Employee of the Year Contest!

1st Place—Greg Anderson Office of Development, Dominion

Fund, Supervisors—Dawn Richardson, Kristie Gilmore, and

Anita Friedmann

2nd Place—Ramonica Williams, Career Management Center

Supervisor—Randy Shabro

3rd Place—Aljone Faircloth, University

College, Supervisors—Theresa Mathews,

Marie Carter, and Lisa Mayes

WINNING OPPORTUNITY, Sheena Cotton finds out what the fashion industry is really like View more...

24/7/365 career assistance from a distance only from the ODU Career Management Center View More...

F o r w a r d - f o c u s e d t h i n k i n g , r e a l - w o r l d r e s u l t s …

1. Advising/UC 6. Student Employment

2. Resume Writing 7. Job Search

3. Intern/Co-op 8. Orientation to CMC

4. Cover Letters 9. Career Exploration

5. eRecruiting 10. Interviewing

• Alicia Hunter, Communications • Syntache Walker, Biology

www.odu.edu/cmc Page 5

C a r e e r M a n a g e m e n t C e n t e r

Roles, Transitions and Return Students to Alumni

Mario Edmonds, Interdisciplinary Studies

“Had I not learned the basics in sentence struc-

ture in the classroom, I wouldn't

have been able to do a good job

in my internship. If not for the

internship, I would not have

gained valuable "real-life" ex-

perience...I'm grateful to my

English professors and the CMC,

because both academic and in-

ternship

writing skills have prepared me for the next step

in my journey- an English-related career.“

Jim Johnson, a 1984 Civil

Engineering Technology gradu-

ate, says the BCET

cooperative education

program was the spark that

jump-started his career in the

energy business.

Johnson spent two semesters

working a co-op at Virginia

Natural Gas.

"Old Dominion prepared me to enter the business

world wearing multiple hats and to blend a variety

of activities, from being a business owner to a

corporate employee... Looking back, it was my time

at Old Dominion that taught me the importance of

relationship building."

Organization and Collaboration CMC Staff

Amanda “Kate” Griffin, ODU Alum BS 2001 and MS.Ed.

2003, replaced Koren Goodman as Liaison to the College of

Sciences.

Erin Mills replaced Tiffanie Rosier as Assistant Director/

Career Consultant for the College of Business and Public

Administration and the College of Engineering and

Technology. Erin will receive her MS.Ed. from ODU in 2008.

Joe Rejuney, ODU Alum BA 1990 and MS.Ed. 1991, re-

placed Mel Melendez as Recruiting Consultant.

Cynthia Williams steps up as On-Campus Recruiting &

Career Fair Coordinator.

LaVerne Carr retired after 25 years with the CMC.

Satellite Offices

• Our Sciences office relocated to a suite in MGB offering private space for our Coordinator and Liaison co-located with the academic and success advisors.

• A new suite in Arts & Letters opened in August co-located with the academic and success advisors.

• Health Sciences opened a brand new office in Sep-tember for the CMC.

• Our first distance office is slated to open the beginning of Spring 2008 in the VBHEC to provide on site as well as enhanced virtual services.

IN THE CMC SPIRIT we welcome staff as they take on new roles, and responsibilities. CMC Directory..

STUDENT PROFILE, Ramonica Williams tells CareerTV about bettering herself for the future View Profile...

Kate Griffin Erin Mills Joe Rejuney Cynthia Williams

INTERNSHIP experience increases career confidence across colleges Learn More...

Why do

freshmen go to

College?

Assessment and Improvement Research and Evaluation

CMC conducted two statistical evaluations focused on stu-

dent outcomes. While both resulted in immediate improve-

ments, low response rates, question redundancy, and

negative feedback from students who receive multiple

survey instruments from various sources point to the need

for a comprehensive institutional evaluation initiative.

Student and Employer (Intern) Evaluations, Graduation

Surveys (UG/GR), the freshman Transition to College

Inventory (TCI), and Senior Student Satisfaction Survey

(SSSS) were examined during the year.

Top recommendations/actions taken:

• Add or refine critical UG/GR questions based on research review of similar studies (complete)

• Standardize CMC Student and Employer evaluations based on TCI and SSSS response scales (complete)

• Include relevant questions on mandatory SSSS then follow up at required intervals

• Capture Banner records for qualifying CAP experience (74%) vs. using self reporting data (43%)

A collaborative approach would better address

academic and career success by bridging the

gap between satisfaction/learning outcomes

and employment/earning outcomes.

#1 reason is to get a better job (TCI Fall 2007)

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w ! Page 6

Out of 6131 ACTIVE accounts in eRecruiting—87% are interested in an internship and cooperative education experience.

ACTIVE ALUMNI represent 5 decades in our eRecruiting job search database

Alumni Advantage Program Alumni and Mentors

While the majority of our activity with alumni is elec-tronic, the Alumni/Employer Networking Reception is one of many events that bring alumni, graduating seniors, and employers together to practice networking and share information.

• This past year 2540 alums participated in

appointments & events

• 59% of Cyber Coach emails were from alumni

• The top 3 seminar topics included: Career Tools,

Resume/Cover Letters, & Job Search Strategies

• 1120 alumni are currently active in eRecruiting

• Mentor matches are up 78% with major improvements slated for spring 08

• Mentors represent 36 majors and 68 industries

“I'm still excited about graduating and constantly looking ahead to my future career

plans. It's great to know the CMC offers it services to not only current students, but also alumni who are searching for a new job, career, or just general tips and information. I definitely plan to continue using its services after graduation and have encouraged my fellow classmates to do the same.” Mario Edmonds, IDS Distance Site: Danville, Virginia

Career Advantage Program Experiential Education

• 70.6 % of graduating seniors participated in at least one CAP experience.

• University wide students participated in 5852 qualifying experiences for 2007

• 22% or 1284 of these experiences were CMC internships, cooperative education, or practicum experiences

Employers rated over 75% of our interns above average with almost 40% of these students ranking in the Top 10% of interns ever employed by their company.

88% of students were satisfied with their CAP experience, 54% of these students very satisfied in terms of:

• Over 95% of participants would recommend an intern/co-op experience for others

• Over 65% of participants not only found em-ployment at their internship site but rate it excellent

C a r e e r A s s i s t a n c e … eR Alumni

Advantage at every stage EAP and GAP

The Engineering Early Advantage Program

welcomed 13 female freshmen.

Sponsored by the Virginia Space

Grant Consortium which pro-

vided a grant of $10,000 for

student stipends, the largest

budget since 2001, the students

completed projects under engi-

neering supervision at the

VMASC facility in Suffolk and on campus orientation

events with engineering female faculty. Program

highlights included a field trip to NASA Langley Re-

search Center and a visit with President Runte.

Graduate Advantage Program helped seniors Get

Geared for Grad School with a two day mini fair

featuring students and representatives from six

universities sharing insight about achieving

professional goals.

The Graduate & Professional School Fair brought in

15 organizations representing 24 programs.

TESOL Mock Interviews helped Masters students

prepare for full time employment opportunities.

-Knowledge & Experience Gained -Professional Treatment

-Overall Satisfaction -Supervision on Site

-Achieving Learning Objectives -Meeting Expectations

-Relationship to Major -Level of Projects

UNIQUE assistance for all students, career assistance is not just for graduating seniors

www.odu.edu/cmc Page 7

C a r e e r M a n a g e m e n t C e n t e r

For interact ive l inks, c l ick About > Annual Report f rom:

P r o m o t i n g S u c c e s s f o r a l l S t u d e n t s …

Student Employment Street Teams Visit an Employer Near You

While students from the Job Posting team (above) conduct site visits to meet part-time employment needs, our new marketing STAT team spreads the word about on-campus opportunities.

The Student Temporary Assist Team provided free assistance for ODU departments, helping students maintain a flexible schedule while earning their Federal Work Study (FWS) award. Our 105 STAT students worked 10,465 hours earning approximately $7.32 per hour.

Community Service Internship (CSI) placed 41 students in non-profit organizations contributing 3,466 hours. Although positions are unpaid, our students earned approximately $9.36 per hour from their FWS award.

Our America Reads coordinators trained and placed 45 students, in local classrooms, totaling 3,198 hours of community service averaging approximately $10.66 per hour.

Our employment team posted 4550 jobs while conducting 184 individual student appointments and 51 presentations and events introducing student employment to 2,064 current and prospective students, parents, and visitors.

Zaid Abdullah started with CSI at the Virginia Sports Hall of Fame and was offered a permanent part-time job with hands on experience related to his major in Sports Management.

STUDENT EMPLOYMENT introduces a Monthly Student Spot-light and Student Employee of the Year See who won...

Career Fairs High Tech and High Touch

Continuing our tradition of bringing in the best employers for one-on-one interaction, the Spring and Fall fairs were held at the Ted Constant Center with 339 employers and over 2,500 participants.

For job seekers, fair provides a foot in door

“Be Prepared”, was the new mantra for fall career fair Vol. 49, Issue 5

For the first time at our Career Fairs students could "swipe-in to win" for registration and custom name badges and a chance to win a music download gift card.

• Overall 573 employers participated in 9 career fairs this past year

Accounting Job Fair welcomed 30 employers with opportunities for 177 prospective accountants.

Teacher Recruitment Fair hosted 41 school districts for over 200 future educators.

Health Sciences Career Fair showcased 16 area hospitals, clinics, and organizations for over 100 potential candidates.

Summer Jobs Fest & On-Campus Job Fair provided opportunities for students seeking part-time jobs both on & off campus, over 200 students participated in each event meeting 62 potential employers.

ANOTHER FIRST, electronic booth registration allows employers to select their career fair booth online See it in action…

Employer Events Building Relationships

Employer Appreciation events recognized our Very

Important Partners and helped develop new relation-

ships. Over 200 representatives attended events

including ODU men's and women's basketball and the

Norfolk Tides baseball games. In addition, keynote

speakers were featured for career fair luncheons

introducing employers to ODU Football Coach Bobby

Wilder, and President Runte.

Employer Events engaged organizations in our

programs and services to help students make the

transition from backpack to briefcase. Company

representatives and proud alumni volunteered as

speakers, panelists, and mentors to share career

related information, conduct mock interviews, and

provide industry and personal recommendations.

• Almost 100 employers participated in on-campus

recruiting (OCR) conducting over 650 interviews

with 400 students

Employer Contacts strengthened relationships through

electronic, site, and campus visits leading to sponsor-

ships, participation, and student opportunities including:

• 377 employers and 397 representatives in C3M

• 6,432 employers and 11,542 representatives in eRecruiting

• 167 individual contacts with 100 employers

NETWORKING at the ballgame and the boardroom, employer appreciation gets on the ball!

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w ! Page 8

THOUSANDS served with online presentations in

addition to our face-to-face orientations and seminars See schedule...

REACHING over 97,000 unique individuals, web site visits continue to increase—up 72% from our 2005 streamlined design www.odu.edu/cmc

NORTHROP GRUMMAN’s George Whitted and other experts from Enterprise and Geico featured on iTunesU as part of the new UC 200 syllabus

Virtual Career Center World Wide Reach

With visitors from every time zone on earth, our web

site traffic comes from over 100 countries. Of more

than 167,000 annual visits, users average 6085

return visits each month and 56% find what they

need in just one click.

Top 10 most popular pages:

1. eRecruiting

2. Resume Writing

3. Career Advantage Program

4. Part-time Experience

5. Full-time Experience

6. Orientations & Seminars

7. CMC Directory

8. Career Fairs

9. Cover Letter Writing

10. Internships & Cooperative Education

Live Virtual Career Assistance is also available

24/7/365 through our toll free number 800-937-ODU1

• We serviced 4518 calls totaling 10,143 minutes of live help

Student assistance audio

transcript

Cyber Career Center Unique Assistance

Cyber Career Coaches reached beyond the limits of

distance and schedules going where the students are

with marketing and communication through CMC

MySpace and Facebook accounts.

Instant Career Messaging (ICM) provided live one-on-

one chat with over 300 students averaging 18

message exchanges monthly with our Cyber Career

Coaches. 90% report a good experience with this

unique service.

50% of ICM requests remain outside normal business

hours and additional messages are handled offline

with traditional email from cmc@odu.edu and intake

forms via cybercoach@odu.edu.

In the Cyber Career Center alone, Cyber Coaches

handled:

• 1365 email requests, averaging 114 per month

• 764 walk-ins for face-to-face assistance

• Top 3 topics: Resume/Cover Letters, Job Search, and Career Tools

Career Curriculum University College

Curriculum changes were made in UC 120 to assist in

achieving UC goals for student transition, retention, and

integration of academic and career advising by linking

students with similar goals, making connections between

academic and career choices, introducing campus and

community resources, collaborating beyond the class-

room, and keeping pace with technology.

UNIV 120 Major and Career Planning, builds a sound

foundation for career decision-making through invento-

ries, research, & personal reflection. This year Univer-

sity 120 introduced 100 students in 10 sections to

career and major exploration with guided opportunities

to identify academic and occupational interests:

“The impact was more than I could have imagined...Since I have taken this class I can narrow down my choices”

UNIV 200 Career Implementation, provides

information concerning internships and cooperative

education while emphasizing the job search. Students

enrolled in University 200 for the first time this spring

with 2 sections offered again in the fall. In

addition to material related to experiential

education and job search techniques,

students were introduced to career topics

through a variety of technologies including

podcasts and wikibooks.

C u r r i c u l u m a n d L e a r n i n g …

"Very informative"

"This is just a great tool"

Beyond the limitations of distance...on

their schedule

We reach a broader range of students!

“UNIV 120 has tremendously helped me with choosing my major and my career path.”

www.odu.edu/cmc Page 9

C a r e e r M a n a g e m e n t C e n t e r

For interact ive l inks, c l ick About > Annual Report f rom:

R o l e s , P u r p o s e s , a n d T r a n s i t i o n s …

Recruiting Advantage Partnership The Company We Keep

Other companies profiled in the top 50 include our

partners:

• This past year 970 new employers were added to eRecruiting

The Recruiting Advantage Program (RAP) is an

umbrella program that provides a variety of

programs, communication tools, and services to our

employer partners including eRecruiting, job

posting services, career fairs, on-campus recruiting,

individualized recruitment action plans, special

promotional opportunities, and our CMC corporate

VIP sponsorship programs.

The RAP guide and electronic newsletter “RAP

Sheet” provide detailed information about the Ca-

reer Management Center and updated information

on CMC events, career related topics, and news

from employers and CMC staff.

ENTERPRISE Rent-A-Car is named one of Business Week’s Top Places to Launch a Career two years in a row Read More...

Very Important Partners (VIP) Bringing in the Gold, Silver & Bronze

Joining HSBC our gold level VIP sponsor,

Enterprise Rent-A-Car and GEICO become silver sponsors and Northrop Grumman

became a bronze sponsor.

GEICO’s Jill Stover recorded live from the CMC, CareerTV helps students learn tips directly from top recruiters View Video

SYMPOSIUM keynote from Universum/CareerTV shares branding tips and survey results About Universum..

Deloitte & Touch (1)

PricewaterhouseCoopers (2)

IBM (4)

Walt Disney (7)

Lockeed Martin (9)

KPMG (11)

General Electric (12)

Merrill Lynch (16)

US State Dept (19)

Capital One (22)

Peace Corps (23)

Northrop Grumman (27)

Prudential (30)

UPS (34)

Travelers (37)

Verizon (38)

Wells Fargo (41)

Philip Morris (43)

New York Life (47)

CIA (50)

Recruiting Manager, Blake Wingfield

Partnerships Symposium

Our 1st Annual Employer Symposium welcomed over 50

partners and guests for networking and break-out sessions

highlighting a variety of topics:

• Technologies in Career Services

• Alumni Relations

• Getting Involved (Branding) with Career Services

• Understanding Millennials

• Attracting Students to Hard to Fill Positions

A grand tour of the ODU Innovation Research Park and

interactive student panel rounded off the event.

Professional Development Presentations

Career Services Institute Bev Forbes, Alice Jones, Randy Shabro, & Laura Czerniak—Best Practices

City of Norfolk Municipal Internship Program Bev Forbes & Alice Jones—Putting It All Together

Executive Development Center Penny Pickel—Human Advanced Business Management and Public Administration Training

NASA Langley Research Center Bev Forbes—Why Go to Graduate School

NAVFAC Midlant Bev Forbes- Recruiting Strategies

Retail Alliance Hampton Roads Randy Shabro—Career Services

“...the education you provided will be invaluable in preparing the NAVFAC MidLANT community for recruiting new talent into our workforce. We are fortunate to have the opportunity to consult with an award-winning organi-zation...We certainly look forward to partnering with you in the future."

Additional special event sponsors include Northrop

Grumman and The Virginian-Pilot Media Companies.

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w ! Page 10

COMPREHENSIVE portfolio features allow students & alumni to showcase their skills and accomplishments See Demo...

THE REAL WORLD: Students learn the realities of a global workforce from international leaders at the Global Expo

University College (UC) Outreach and Participation

The Co-op, Intern, Majors Fair brought the CMC and

Center for Major Exploration (CME) together with

employers to interact with students deciding on majors

and market related programs.

Career Contact Manager (C3M) connected the CMC,

CME, and University College triads and with centralized

student contact information. In addition it provides elec-

tronic reception notification and event registration capa-

bilities.

The new Early Alert Response System (EARS) helped

reach out to first year students in academic difficulty

with one-on-one guidance and referrals.

Additional CMC staff UC participation included serving as

Chairs or Co-Chairs for the Events/Activities and Re-

wards/Recognition Committees.

“If anyone is questioning their major, I would recom-mend this class. It really helps you focus on what you want to do, and your skills, rather that just where the money is”

It has taken me 39 years to get my degree and I have credits from every decade since 1968! You have helped make the last semester one I not only persevered or endured but have also enjoyed.” This class allowed me to see that a career is not something to be afraid of, but to embrace and be excited about.”

Building Community Leadership and Service

As part of the Experience Design Partner Program,

we are developing enhancements for eRecruiting

“Connections” social networking function to more fully

integrate mentor opportunities and student interaction.

The new Career Portfolio feature allows users to

showcase relevant academic and career activities by

creating and sharing multimedia portfolios online.

By invitation from the Alumni Association Communi-

cations Committee, we are reviewing key products and

features for online communities to include alumni

career and networking opportunities.

Journal of Cooperative Education/Internships Tom Wunderlich, Journal Reviewer

National Association of Colleges & Employers Alice Jones, Liberal Arts Commission Reader

Southern Association of Colleges & Employers Alice Jones, Conference Programs Committee

Virginia Association of Colleges & Employers Bev Forbes, Door Prize Committee Co-Chair Alice Jones, Newcomers Committee Co-Chair Laura Czerniak, Director of Technology

Bettie F. Williams Elementary School Alice Jones, “Learn, Grow, Choose” Career Day

Hampton City Schools Bev Forbes, Interview Panelist

Newport News Schools Career Pathway Initiative Randy Shabro, University Career Services Workforce Development Board Youth Council Andrea Harrell

Campus Cooperation Initiatives and Communication

The CMC continues to reach out to our alumni and stu-

dents by working closely with Colleges and

Departments in new full time satellite offices in Health

Sciences, Arts and Letters and the College of Sciences.

Our customized electronic publications include the Direc-

tions newsletter for students, Connections for Alumni,

RAP Sheet for employers and the Faculty Link for faculty

in each College.

The Global Expo was a new week long interdisciplinary

series featuring a wide range of learning

opportunities that prepared students for international

careers, including several panels and events including:

• ODU Panel representing faculty and advisors from Foreign Languages, ICAP, English Language Center and Study Abroad

• Employer Panel on International Jobs featuring the CIA and Coast Guard

• Cultural Explosion Meets Reality TV presented by Multicultural Student Services

• Seminar on preparing for a Globally Focused Career

• Peace Corps Information Session

Transfer Preview session The World of Work introduces families and friends to the realities of the job market and their role in helping students be successful.

FOCUSED initiative opens up a world of opportunities for exploration and success at the Co-op, Intern, Majors Fair Registered Organizations...

O r g a n i z a t i o n a n d C o l l a b o r a t i o n …

www.odu.edu/cmc Page 11

C a r e e r M a n a g e m e n t C e n t e r

For interact ive l inks, c l ick About > Annual Report f rom:

External Partnership Linking Students and Alumni to their Future

Our partnership with the Virginia Pilot’s Career Connec-

tions branch provides us with the capability to post on

campus jobs as well as provide access to hundreds of jobs

of all types posted with the Virginia Pilot via kiosk in

Webb Center and desktop applications in the Cyber Career

Center.

In addition links on the Career Connection website publi-

cizes CMC services to students and alumni and links the

general public to our electronic resume writing seminar.

• 1,515 utilized the Virginia Pilot Career Connec-

tions Kiosk in Webb Center

High Tech with High Touch The Cyber Center Concept

The Cyber Career Center allows for three levels

of contact delivering just the right service, at

just the right time, to just the right person, on

the device or mode of contact that they desire.

Vendor Interaction Virtual and Real More than a Static Web Site

The Virtual Career Center provided interactive

opportunities for a world wide clientele. CMC

identified, and contracted with multiple vendors

who were willing to work with us to develop and

field unique electronic capabilities beyond their

normal products and services:

• MAP Communications—Virtual Career Assis-

tants 24/7/365

• Thunderdata Group—Electronic Booth Selec-

tion

• eRecruiting—customized recording and

search capability

• C3M—Career and Academic Advising, event

registration and kiosk reception

• Career Connections—On campus jobs Kiosk

screens

• Dunmar Events—multiple custom layouts for

employer events

O r g a n i z a t i o n a n d C o l l a b o r a t i o n …

Traditional Synchronous Asynchronous Walk-in Instant Career Mes-

saging Offline Messages, Shared Email

Appointment Video Conferencing Cybercoach Web Form

Phone Virtual Assistant Toll Free 24/7/365

Resume Review Screen Sharing, Whiteboarding

Track Changes, Audio

Seminars Webinars Online, On-demand Demos Application Sharing,

Push Pages Tutorials

Guests/Events Videostreaming Podcasting

Reflection Wikibooks Blogs

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w ! Page 12

Output What did we do?

• Over 4817 students/alumni participated in 9 Career Fairs

• Conducted 3474 appointments with 2521 individuals

• 1904 participants attended our collaborative student events where CMC staff were invited guest presenters

• Presented to 1636 students through 50 classroom presentations

• 1167 participants attended CMC orientations and seminars

• 1108 participants interacted with employers during Career Advice & a Slice, Information Sessions, and panels

• 462 community members were reached through special programs

• 181 new enrollments for CMC’s UNIV 120/200 courses

"This class opened my eyes to different careers/majors here at ODU”

“...When I start my new job later this month I will continue to send up silent thanks for breathing new life into my career. It ignited a spark in me that had be far too dim for far too long... I am excited and enthused and feel wanted and valued…”

DRESSED FOR SUCCESS, an event for all occasions: Today at the Job Fair Fashion Show, tomorrow on the job See more...

Satisfaction How did they like it?

Based on our surveys most students strongly agree that our Online Seminars are valuable, thorough, easy to follow, and point them to career informa-tion of personal interest:

“I am interested in perfecting my skills in interviewing, resume writing, and also finding the right experiences in my part time jobs. I wanted to see what the

career center had to offer. Initially I was just going to call to get more information but I saw the orientations and decided to try them first...now I have a sense of the right questions to ask and the programs to use. Thanks.”

“Thanks a lot. I do appreciate your efforts. This was so helpful. Again thanks a lot.”

The major focus of CMC Events is on experience

bringing students, alumni, and employers together:

“It is of great value when job recruiters take the time out to notify students what they are looking for from a potential hired candidate. This community effort shown

on their part demonstrated they care and are interested in helping us achieve our goals, even if we chose not to select their particular agency.”

“The opportunity to talk to both students and alumni was beneficial, from an alumni relations perspective, and the Career Management staff was very friendly and welcoming.”

OVER 90% would recommend CMC programs to others, access to experience and expertise is found most helpful.

Outcomes What did they do?

Although the 15% response rate for our graduation survey makes statistical analysis of experiential education and career outcomes difficult, some interesting information emerges from the close to 500 undergraduate respondents:

• Over 30% were accepted into graduate school, the majority planning to attend ODU (72%)

• 46% were seeking new employment upon graduation, 37% were already employed, and 17% were not seeking (mostly due to grad school)

• 73% accepted a new offer of employment within 3 months after graduation, 20% as result of an on-campus interview

• 40% participated in an intern/co-op, 57% of these subsequently received a job offer and about 35% accepted the offer from their intern/co-op employer

• Overall 70% indicate their job relates to their major/minor, and 78% indicated their job relates to their college degree in general

• Top 5 ranked CMC services: 1. Career Fairs 2. eRecruiting 3. Intern/Co-op Experience 4. Cyber Career Center 5. Individual Appointments

Nationally, 82% of students who land a job before graduation used their college career center Read More...

A s s e s s m e n t a n d I m p r o v e m e n t …

www.odu.edu/cmc Page 13

C a r e e r M a n a g e m e n t C e n t e r

For interact ive l inks, c l ick About > Annual Report f rom:

BOTTOMLINE, the impact of CMC programs and services exceed $3.6 million in student salaries, a positive impact on retention.

TOP PRIORITY: Students— intern, co-op, and practicums add up to outcomes and incomes including over $1.3 million in tuition and over $2.9 million in salaries

Clients Served Highlights

• 70.6 % of graduating seniors participated in at

least one CAP experience

• 5852 guaranteed practicum experiences Univer-

sity wide

• 6664 student hours of community service

• 3474 appointments with 2521 unique individuals

on a variety of career related topics.

• 270 events reaching over 10,000 participants

• 6131 Students & Alumni,11,000 active em-ployer contacts with approximately 5000 jobs in eRecruiting

• 97,000 individuals visited the Virtual Career Center for electronic services

• Visitors from over 100 countries representing every time zone on earth received electronic services

• 4518 calls totaling 10,143 minutes of live help from our Virtual Career Assistants

• 1515 walk up visitors to the Kiosk in Webb Cen-

ter

• 970 new employers were added to eRecruiting

• 1365 email requests for Cyber Career Coach

Student Income Paid Experience

Just over 400 intern and co-op students reported their

income. Since coop , intern and off campus part time

students (JLD) are not paid by the university, the

approximate income was derived by multiplying the

hourly wage for each position by the number of hours

scheduled to work for each individual then totaled.

STAT, CSI and AR students are on a university payroll

administered by CMC and the income listed is the

actual expenditure for the year.

The America Reads (AR) program is essential to the

university in that it is required in order for the univer-

sity to continue to receive ALL federal student aid.

The Community Service Intern (CSI) program pro-

vides solid documentation of community service ex-

penditure that assists the university in meeting the

Federally required minimum of 7% of Federal Work

Study funding being applied to community service.

CMC receives a $50,000 allocation from the Federal

Work study grant to administer the Job Location and

Development (JLD) part time off campus jobs pro-

gram which produced over $500,000 in salaries for

students this year, a 10 to 1 return on investment.

University Income Credit Hours and Tuition

• 5695 credit hours from CMC intern, co-op, and practicums (367, 368, 369, 667, 668, 669)

• $1,336,897 tuition dollars generated from CMC related intern, co-op, and practicums

• 181 credit hours for UC 120 and 200

• $40,577 tuition dollars generated from UC 120 and 200

CMC Gross Revenue

• $250,000 from Grants, sponsorships and em-ployer paid events

CMC Total Fiscal Impact

$5,280,000

R e a l - w o r l d r e s u l t s … t h e B o t t o m l i n e !

22% of practical experience was obtained through formalized internship, cooperative education, and practicums

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w ! Page 14

7 Things you should remember about CMC

1. CMC manages the Guaranteed Practicum program for the university. Old Dominion University is the only

doctoral degree granting institution in the country to “Guarantee “ all undergraduates a practical work ex-

perience for credit in their major.

2. CMC provides 24/7/365 Live services through our unique Cyber Career Center Concept. CMC is the only

career center in the country providing around the clock live services.

3. CMC provides the capability for employers to not only register for events electronically but to electroni-

cally select their actual booth location in multiple venues, the only career center in the country with such

capability.

4. CMC provides the America Reads and Community Service Internship programs that ensure the university

meets it’s federal requirements to continue to receive federal work study funding.

5. CMC serves a world wide audience of over 97,000 unique visitors a year.

6. CMC serves over 11,000 active employers representing over 6,000 companies

7. CMC is recognized by the National Association of Colleges and Employers for it’s innovative programs as

the 2007 Chevron Award winner

F o r w a r d - f o c u s e d t h i n k i n g , r e a l - w o r l d r e s u l t s …

www.odu.edu/cmc Page 15

C a r e e r M a n a g e m e n t C e n t e r

O u r F r o n t l i n e …

Coordinators Arts & Letters Sciences Business Engineering Ed/Health Employer Team CCC

Directors

Assistant Directors

Kate Griffin, Liaison Penny Pickel, Liaison Erin Mills, Career Consultant Andrea Harrell Heidi McFerron

College of Sciences College of Business & Public Admin Business & Engineering Student Employment Cyber Career Center

Alice Jones Bev Forbes Randy Shabro Laura Czerniak

Student & Alumni Programs Experiential Education Programs Employer Programs Information Technology

Liaison to the College of Arts & Letters Liaison to the College of Engineering Liaison to the Education & Health Science

Matt Tina Christine Jen Carla Susan Stephanie Richard Paul Christina Cynthia Joe Andy

Myers Subaba Autrey Fordham Carrington Craig Crockett Brammer Dearman Brooks Williams Rejuney Parks

Cathia Chalot

Lucy Tumasi

Christine Morrison Santino Ganato

John Rash

Katie Lavell

Students Ramonica Williams

Jasmine Lilly

Lewis Woodruff

Shavon Chavis

Katie Thayer

Sharmane Holeman

Skye Jaundoo

Raquisha Vaughan

Camela Brown

Tom Wunderlich

Assistant Dean

Katie Lavell

L i n k t o y o u r f u t u r e . . . Y o u r f u t u r e s t a r t s n o w !

F o r w a r d - f o c u s e d t h i n k i n g , r e a l - w o r l d r e s u l t s …

2007 AnnualReport