2007 MVLE Annual Report

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    F i scal Year

    July 1, 2006

    Ju ne 30, 2007

    A n n u A l R e p o R t

    Crra Hadqarrs

    7420 Fullerton Road, Suite 110Springfield, Virginia 22153(703) 569-3900(703) 569-3932 Fax(703) 569-0170 TTY

    Rehab Centers

    7405 Boston BoulevardSpringfield, Virginia 22153(703) 569-3900(703) 569-3932 Fax(703) 569-0170 TTY

    3855 Centerview Drive, Suite 100Chantilly, Virginia 20151(703) 796-9602(703) 796-9615 Fax(703) 569-0170 TTY

    www.mvle.org

    #8257

    MVLE is an equal opportunity employer.

    MVLE is a 501c3 not for profit organization.

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    Inc. is thrilled to commemorate the successachieved from our 36th year of providingcreative and coveted employment and support opportunities for adults living with

    disabilities. As we reflect on Fiscal Year 2006-07, we invite you to celebrate with us the accolades of yetanother year of growth in MVLEs vibrant history. Unprecedented thresholds were reached this year asMVLE positioned itself on the front lines of the Vocational Rehabilitation Industry:

    Office Exansion: The recent acquisition of additional office space on Fullerton Road and BostoBoulevard extended future center-based rehabilitation and employment opportunities.

    www.MVLE.or: The launching of MVLEs new website broadened Information Technology anMarketing capabilities.

    CARF Accreditation: MVLE received its third consecutive 3-year CARF accreditation, includinexemplary conformances for its performance evaluation system and for embracing the spirit andintents of individuals rights.

    Community Emloyment: MVLE increased job options by opening four new CommunitEmployment Services sites.

    Rehabilitation Services:MVLE expanded its rehabilitative services to Arlington CountCommunity Services Board by procuring a janitorial and car wash services contract for the Arlingto

    Department of Environmental Services.

    Diital Mailin: MVLE pioneered this new line of business and was chosen as the NISH East Coasdemo site.

    Medicaid Waiver Increase: Through collaborative advocacy efforts to the State Assembly, the ARCof Northern Virginia, VaACCSES, MVLE and other CRPs secured a 15% Northern Virginia ratdifferential for Medicaid Waiver.

    In addition to organizational accomplishments, MVLE-served individuals experienced record-breakingsuccethis year, including wage, productivity and Individualized Service Plan goal achievements:

    $10.52: The average annual wage earned by individuals in the Individual Supported Employmenprogram increased by over 10 cents from last years average. (MVLE-employed individuals averagannual wages equaled a total of nearly 2 million dollars!).

    29%: The productivity average of individuals in the center-based Production program reached thall-time high during the 4th Quarter of the fiscal year.

    78%: Individuals in Community Employment Services increased their Individualized Service Plagoal completion average by over 10% since the previous year.

    MVLEs focus was redefined this year through our strategic planning process as we adopted a revised missionvision and values and prepared to launch our FY 2008-10 Strategic Plan. As we expanded our personal anprofessional support options for adults with disabilities, our services became increasingly specialized and viabl

    to a larger population in our community. While we showcase with pride the ground we gained over a mertwelve months as we aimed to be the organization of choice, we also humbly acknowledge that without youvalued stakeholder, such successwas impossible. It is with high regard and appreciation for the partnership wshare with you that MVLE celebrates our thirty-sixth year ofCreating Futures, One Person at a Time.

    Ap P-K, PresidentFak D, Chairman

    I f o n e a d v a n c e s c o n f i d e n t l y i n t h e d i r e c t i o n o f h i s d r e a m s

    a n d e n d e a v o r s t o l i v e t h e l i f e w h i c h h e h a s i m a g i n e d , h e

    w i l l m e e t w i t h a S U C C E S S u n e x p e c t e d i n c o m m o n h o u r s .

    - Henry David Thoreau

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    T H E M V L E D I F F E R E N C E . . .

    It is better for a flower to bloom late than never to bloom at all. Andre Ash believes these

    wise words proclaimed by his Grandmother when he was a child are an accurate depiction

    of his lifes journey over the past 54 years.

    Andre was born and raised in the DC metro area. At

    the age of seven, Andre was first introduced to drugs.

    He experimented with different substances as a teenager

    and dropped out of high school after tenth grade. He

    spent the next ten years in and out of jail for drug use

    and continued to abuse substances while in a three-year

    drug rehabilitation program. Andre served his final jail

    term at the age of 26. For the next 20 years of his life, he

    struggled to earn a living by working various construction

    jobs, while constantly fighting his addictions.

    In 1999, Andres grandmothers prophecy was fulfilled:

    his life began to bloom. Andre recalls the morning in July

    that he awoke at a bus stop with no recollection of the

    previous night: I just knew I couldnt live like that anymore; I decided to change my life.

    Andre walked immediately to Social Services to seek help. Social Services referred him to

    the Mens Day Support Detoxification Facility in Alexandria. It was at the Detoxification

    Recovery House that Andre found freedom from his addictions and began working at Best

    Car wash.

    Six months later, Andre yearned for a better job. The Recovery House connected him with

    DRS, who referred him to MVLE. In October, 2000, MVLE Employment Consultant Jeff

    Lumpkins secured Andre a job as a custodian for the NISH contract at Ft. Belvoir. A mere

    eight months later, Andre was promoted to a supervisory position. In 2003, Andre became

    an Assistant Project Manager, and in 2004, Andre worked his way to the Project Manager

    position that he currently holds. MVLEs 33 Ability One- (previously NISH) employed

    individuals boast the highest wages of all MVLE programs, with an average of $10.52

    earned per hour in FY 2007. Andres salary is now more than double what he made at Best

    Car Wash, and he enjoys health and retirement benefits as well. 2007 marks the ninth year

    that Andre has been clean from drugs and the seventh year that he enjoys a career at hislongest-held place of employment!

    When asked how MVLE has helped him in his personal and professional journey, Andre

    explains that MVLE staff trusted him and displayed confidence in his job performance. If

    he ever needed help or support, Andre felt comfortable calling Jeff, Pearle Whitaker, or any

    of the other MVLE employees with whom he worked. Andre praised MVLE for its family

    atmosphere and for truly living its mission. We at MVLE are proud of Andre and his

    accomplishments, and we will forever boast of the personal and professional successes he

    enjoys from his fully-bloomed life today.

    O U R S T O R I E S O F S U C C E S

    Rekha Arthurs ten years at MVLE have been an embodiment of the organizations mission,

    vision and values. When entering MVLEs services in 1997, Rekha was transparent about

    her desire to work in the community. Unfortunately, her first two jobs in Community

    Employment Services and Community Access were unsuccessful matches; Rekha struggled

    with behavior issues that kept her from maintaining community employment.

    Rekha did not give up hope of finding her perfect

    job, however, and MVLE did not give up on

    Rekha. Living their corporate-held values of respect,

    opportunity, diversity, integrity and success, MVLE

    staff proposed Rekha try center-based employment in

    the Production program. While Rekhas performance

    skyrocketed in Production, where last years

    productivity average of the programs 75 individuals

    was 21%, she remained unhappy, for she yearned to

    earn more money and work in the community.

    At this time in MVLEs history, an exciting

    opportunity arose in Community Access: a custodial

    contract opened at Mt. Vernon Presbyterian Church. MVLE staff decided to give Rekha

    the opportunity to work again in the community. They set personal and professional goals

    to prepare her for the transition. Rekha resolutely faced the

    challenge; she was determined to meet her goals, and soon

    her behavior began to drastically improve.

    As Rekha transitioned into her new Community Access

    job, she developed friendships with her peers. She worked

    hard and increased her wages. She began to reverse her

    previous behavior problems; in fact, since she began working

    at Mt. Vernon Presbyterian Church, not one incident

    report for her has been completed. She is now a top

    performer in Community Access, where the average wage

    of its 49 individuals was $2.31 in FY 2007, and the average

    productivity today is 35%. Most importantly, Rekhas

    personal and professional successes have increased her sense

    of self-worth she takes great pride in her work. Rekhas

    journey is a microcosm of the MVLE difference: a tenacious

    commitment to creating the futures for which adults with

    disabilities desire.

    A n D r e A s h r e K h A A r t h u r

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    O U R S T O R I E S O F S U C C E S S

    Matthew has grown into a strong young man. He has learned to respect his co-workers, take

    pride in his work, and work as a member of a team (Debra Briscoe, job coach).

    Thirty-five-year-old Matthew Johnson, more affectionately known as MJ, was not always

    so fond of his job, supervisors or peers. In 2003, when he began working in Community

    Employment Services (CES) at Greenspring Village, a retirement community in Springfield,

    he was assigned dishwashing duties with demands

    that became too taxing for him. He responded by

    resisting authority and ignoring directions. However,

    such challenges only illuminated one of MVLEs

    distinguishing characteristics the provision of

    creative and individualized employment and supportopportunities. As a solution, MVLE staff re-assigned

    him to cleaning pots and pans, a task that was more

    conducive to Matthews interests and needs. As

    Matthew excelled in his job skills, he felt good about

    himself, and his attitude changed. At approximately the

    same time, he was assigned a new job coach (Debra),

    whose firm, yet encouraging coaching style contributed

    to Matthews increasing job success. Today Matthew

    is so confident in his work abilities that he is often

    heard saying, Im the man; I can do it! Matthew

    now also occasionally works as head dishwasher, the

    very job that was too arduous for him when he first

    arrived at Greenspring. He excels at delegating duties

    and leading by example.

    After talking to Matthew, it is easy to understand why

    his MVLE experience is a success story. Not only

    has his increased job performance contributed to the

    44% average productivity and $3.47 average hourly

    wage of the 138 individuals in CES during FY 2007,

    but his positive attitude and team-focused mentality

    have helped his department to achieve the greatest

    Individualized Service Plan goal completion out of

    all programs last year an average of 78%, which is a

    10% improvement from the previous year! Matthews

    exuberance for his job, friends, family and life, as well

    as his stellar performance in CES, are the exciting

    results of the MVLE difference at its best!

    M A t t h e w J o h n s o n o u r M i s s i o n

    To create futures one person at a time for people with disabilities through employment andsupport services.

    o u r V i s i o n

    Utilizing best business practices, MVLE will encourage personal and professional growth forpeople living with disabilities.

    o u r V A l u e s

    MVLEs values are: Respect, Opportunity, Success, Diversity, and Integrity

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    W H O W E S E R V E

    W H O W E A R E

    tyPes oF eMPloyMent Percent

    Mag ad Ffm 30%

    Dga sag ad Mag >1%

    Jaa/cag 18%

    hpa 25%

    F/npap D 8%

    lad Maagm 18%

    PriMAry DisAbility oF inDiViDuAls serVeD Percent

    Dvpma Da 95%Ma Da 3%

    o 2%

    chArActeristics oF MVle eMPloyees

    49% av 8 m a f xp fd

    M D spp Pfa av mpd MVle f

    v 3 a

    68% f MVle mag av pmd fm f aff

    whAt our eMPloyees liKe best About MVle

    56% k m vg v a a g

    f d mg!

    42% k k /d qa f j!

    28% k pa ffg k g m ak da af da!

    28% k MVle m ad va kp m mmd j!

    22% k -k a pa f kg a MVle!

    S T R A T E g I C A C C O M p L I S H M E N T

    inDicAtor 2005 2006 200

    G v a a d s a r p

    bad Board Member Recruitment +3 +1 +2

    Pfma Turnover 0 0 -1

    sa Our Voices Count Sponsorship YES YES YE

    rp Staff Participation in United Way Drive YES YES YE

    c p a c a p a a d s

    VVolunteer Hours 240 880 1,0

    Pgam Number of Volunteers 34 125 19

    saf ad Number of Human Rights Complaints 0 0 0

    s Breeches in security (information & data management) 0 0 0

    Average Number of Days between Workers - 18.9 19

    Compensation Incidents

    F a

    Fa Contributions as a Source of Funding .7% .8% .8%

    Aa Revenue from Production Services (Sales) 31.8% 30.8% 29.1

    s a f f D v p m

    c f Number of Staff Employed 140 151 15

    tamk Staff Turnover Rate - 30% 21%

    Average Number of Annual Promotions - 6 11

    Average Number of Annual New Hires - 54 38

    s v

    Qa f lf Number of Individuals Served by MVLE 452 498* 45

    Number of Individuals Employed by MVLE directly 308 327 34

    Client Retention Rate 93% 91.4% 92%

    Wages Paid $918,468 $1,081919 $1,183

    Goal completion rate 60% 63% 70%

    * includes individuals who assessed at MVLE but did not receive long term employment

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    M V L E V O L U N T E E R p R O g R A M

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    57 dvda vd MVle papad M Appa a

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    n Vga Aa f V Adma, n

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    V O L U N T E E R O F T H E Y E A R

    V O L U N T E E R p R O g R A M O F T H E Y E A

    MVLE has gained partnerships with several long-serving volunteers whose contributionsand loyalties are invaluable. Oney Burton is one such reliable volunteer who has beenserving with MVLE for 15 months. She currently leads the reading program in Chantillywhere every Wednesday she reads to individuals in the Personal and Social Services andCommunity Access programs. Oney has also volunteered for many of MVLEs specialevents, such as the Annual Golf Tournament and the volunteer fair. She has helped

    center-based staff host activities by grillinghamburgers for an Independence Day celebrationcook-out and Emceeing a fashion event. Her son,Arthur, who has developmental disabilities and isemployed by MVLE, is one of the driving forcesfor Oneys whole-hearted dedication to MVLEsmission. Oney explained, Its very important forme to give back because so much has been given tomy son. This year, because of Oneys selfless serviceand dependability, Volunteer Coordinator SabrinaGibson nominated her for the Fairfax CountyVolunteer Service Award; Oney was honored as anominee at the annual awards ceremony breakfast.

    MVLE currently implements five volunteer programs:pet therapy, art therapy, music therapy, reading, andsocial lunch hour. While it is difficult to identifywhich program the individuals enjoy most, pettherapy is one of the widespread favorites. TammyCombs, a participant of Springfields Personal andSocial Services says, I love pet therapy. I like to patItsy and Bitsy. Susan Wilke, who is also enrolled

    in PSSG, states, I like Maisie with all that hair!Pet therapy is one of the first volunteer programsVolunteer Coordinator Sabrina Gibson createda couple of years ago in response to individualsexpressed interest in animals. Currently, fourladies from Greenspring Village, a local retirementcommunity with which MVLE has a businesspartnership, bring their dogs to Springfield each month for individuals to pet and hold.Individuals in Chantilly also enjoy this popular program; they look forward to visits fromPete Barnes of Pets on Wheels and his dog Murphy, a St. Bernard.

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    s o u r c e o F F u n D s

    u s e o F F u n D s

    Drs $141,100 14%

    csbs $4,536,927 447%

    Va Md a d $2,3 73, 212 23 4%

    c $85,385 8%

    Pd sv $2,955,776 291%

    o $49,538 5%

    c sv $3,891,996 388%

    cmm empm sv $1,814,006 181%

    Pd sv $2,580,705 257%

    Maagm ad Ga $1,745,615 174%

    F i n A n c i A l h i G h l i G h t s

    r e V e n u e

    e X P e n s e s

    Pgam sv $7,051,239 695%

    Pd sv $2,955,776 291%

    c $85,385 8%

    o $49,538 5%

    P $7,307,401 728%

    opa $1,502,418 150%

    eqpm/spp $943,777 94%

    o $278,726 28%

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    B O A R D O F D I R E C T O R S

    oFFicers

    Vice PresiDents

    PresiDent

    Directors

    b Fak D

    ChairmanFinancial Planner, Chairman-Audit Committee

    K ha

    Former Secretary

    Special Assistant for Manufacturing Programs

    U.S. Census Bureau

    J Apa

    Vice Chairman

    Senior Partner, The Capital Group, Audit Committee

    Mak b

    SecretaryColonel, United States Army Retired

    Chairman-Board Governance

    Ga bj

    Treasurer

    US Department of Agriculture, Chair of Finance

    b DMaa

    Vice President of Business Services

    eza s

    Vice President of Performance & Development

    J-e MQad

    Vice President of Administration

    Ka Ad

    Vice President of Program Services

    Ap P K

    Ka r

    Realtor/ Parent

    Chairman Legislative

    Committee

    Ga sa

    Security Consultant

    Performance & Development

    Committee

    rad b

    Personnel Management

    Specialist, Retired

    HR Committee

    Pgg Fg

    Business Operator/ Parent

    HR & Legislative Committee

    ca cfa

    OB/GYN Physician

    Legislative Committee

    Pa sg

    Market Risk Analyst-PES

    IT Committee

    s Md

    Principal, Edge Commercial

    Chairman of Business

    Development Committee