©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management:...

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©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management: Responsibility for Performance Daniel D. Covell, Peter W. Hess, Julie Siciliano, Sharianne Walker

Transcript of ©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management:...

Page 1: ©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management: Responsibility for Performance Daniel D. Covell, Peter.

©2003 South-Western Thomson Learning

Chapter 3

IT Management and Sports Media

Sport Management: Responsibility for PerformanceDaniel D. Covell, Peter W. Hess, Julie Siciliano, Sharianne Walker

Page 2: ©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management: Responsibility for Performance Daniel D. Covell, Peter.

©2003 South-Western Thomson Learning

The Sports Media

• Size and Scope

• Purpose– Facilitates communication with stakeholders– Broadcast rights and commercial importance

• Complexity of Relationship of Sport Organizations and Sport Media

• Influence of Technological Advancements

Page 3: ©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management: Responsibility for Performance Daniel D. Covell, Peter.

©2003 South-Western Thomson Learning

Improved PerformanceThrough IT

Information technology (IT) refers to all of the resources – the processes, practices, and systems an organization uses to gather, retain, and process the information it uses to pursue its mission.

Page 4: ©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management: Responsibility for Performance Daniel D. Covell, Peter.

©2003 South-Western Thomson Learning

Information Systems

• TPS – Transaction Processing System

• MIS – Management Information System

• DSS – Decision Support System

Page 5: ©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management: Responsibility for Performance Daniel D. Covell, Peter.

©2003 South-Western Thomson Learning

Benefits Of IT

• Feedback

• Enhanced Communication

• Product and Service Innovations– Internet– Websites– Interactive and personalized broadcasts– Enhancement of sport experience

Page 6: ©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management: Responsibility for Performance Daniel D. Covell, Peter.

©2003 South-Western Thomson Learning

Management Challenges of IT

• Quality of Information

• Information must be on “TRAC.”– Timely– Relevant– Accurate– Complete

Page 7: ©2003 South-Western Thomson Learning Chapter 3 IT Management and Sports Media Sport Management: Responsibility for Performance Daniel D. Covell, Peter.

©2003 South-Western Thomson Learning

Management Challenges of IT (continued)

• Telecommuting and Virtual Teams

• Continuous Training

• Security– Leaks– Sabotage

• Sports Gambling

• Escalating Costs