20 Rules of Power Politics in Clubs Gary Hamilton, J.D. Professor The Collins College of Hospitality...
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Transcript of 20 Rules of Power Politics in Clubs Gary Hamilton, J.D. Professor The Collins College of Hospitality...
20 Rules ofPower Politics in Clubs
Gary Hamilton, J.D.Professor The Collins College of
Hospitality ManagementCal Poly Pomona
Rule 1:Less Is More
What you say can hurt you therefore, impress by saying less.
As resident club expert, resource, and consultant...invoke managerial prerogative…
Take the matter “under advisement”.
MM
Rule 2:Perfectionism Can Cost You
Appearing human (and therefore fallible) makes you more approachable.
AA
Rule 2:Perfectionism Can Cost You
Envy creates silent enemies.
Robert Greene,The 48 Laws of Power
AA
Rule 6:Smoke And Mirrors Work
If special effects work for movies — then it can work for your career.
Build on strategic successes.
Things are often the way they appear to be.
AA
Rule 7:It’s Not Who You Fire That Makes Your Life Miserable…It’s Who You Don’t
Neutralize the problem before it neutralizes you.
Emotional infections are as corrosive to power as incompetence.
VV
Rule 7a:It’s Who You Hire That Makes YourGoals Achievable…
Always hire the best.
Don’t let them overstay their welcome.
VV
Rule 8:Encourage Myths Image is everything.
The imagery of raving “fans” and legacies of legendary service are perpetuated by myth telling.
Rituals, traditions and “secret handshakes” create cults of followers and true believers in your leadership.
EE
Rule 8a:Training Member Expectations
A member is happy when their expectations are met...therefore... control the expectations.
EE
Rule 9:Make It Look Easy
Credibility suffers when you complain.
Excellence in the effortless.
You’re the “Shell Answer Man”
LL
Rule 10:Know The Players
Faces, names and power affiliations are keys to success.
Reasonable members will agree – If they have the facts
LL
Rule 11:The Wrong Shoes Hurt OrThe Round Peg In The Square Hole Syndrome
Match the culture.
If you don’t fit you must acquit.
Avoid the “golden handcuffs”.
II
Rule 12:Power Is…A Game Of Appearances
Image is everything...
Perception is reality…
Symbolism adds to power...
TT
Rule 13:Never Step Into The Spotlight Of A Star
A general manager should never play to the crowd, when the boss is around.
Being a good #2 is harder than most people think.
HH
Rule 14:Never Imagine That The Prodigal Son or Daughter Can Do No Wrong
Falling from favor can be quick and painful.
No one leads a charmed life forever.
You gotta see it coming.
EE
Rule 15:Reputation Is Your Most Powerful Asset
A reputation is based on one or more outstanding qualities...
Draw from your strengths...
A reputation has the power of magic.
PP
Rule 16:Those Who Control the Flow of Information, Control the Options and the Outcomes
Meeting minutes, agendas, trends, drafts and pilot programs...can be “framed” to produce results.
The Power of History RR
Rule 16:Those Who Control the Flow of Information, Control the Options and the Outcomes
It’s not what you say, so much ashow you say it.
Publish your truth. RR
Let members reach their own conclusions… based on your information.
People do shoot the messenger.II
Rule 17:Don’t Be The Bearer Of Bad News
Rule 18:Surrender When Necessary
Arguing with a member and winning is a Pyrrhic victory, resentment and retaliation will follow.
Surrender means survival.
Some people are pushed...others jump... NN
Rule 20:Recreate Yourself When Necessary
The game today, changes often.
Flexibility and adaptation are versatile power skills.
MM
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Power Politics In Clubs: A General Manager’sSurvival Guide
The management and balance of power is a permanent undertaking,not an exertion that has a foreseeable end.
- Henry Kissinger